Toshiba GPS Receiver TECRA A50 A W50 A User Manual

User's Manual  
TECRA A50-A/W50-A  
Satellite Pro A50-A  
series  
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User's Manual  
iii  
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Chapter 1  
TOSHIBA Legal, Regulatory and  
Safety  
This chapter states the Legal, regulatory and safety information applicable  
to TOSHIBA computers.  
Copyright, Disclaimer and Trademarks  
Copyright  
© 2013 by TOSHIBA Corporation. All rights reserved. Under the copyright  
laws, this manual cannot be reproduced in any form without the prior  
written permission of TOSHIBA. No patent liability is assumed, with respect  
to the use of the information contained herein.  
First edition August 2013  
Copyright authority for music, movies, computer programs, databases and  
other intellectual property covered by copyright laws belongs to the author  
or to the copyright owner. Copyrighted material can be reproduced only for  
personal use or use within the home. Any other use beyond that stipulated  
above (including conversion to digital format, alteration, transfer of copied  
material and distribution on a network) without the permission of the  
copyright owner is a violation of copyright or author's rights and is subject  
to civil damages or criminal action. Please comply with copyright laws in  
making any reproduction from this manual.  
Disclaimer  
This manual has been validated and reviewed for accuracy. The  
instructions and descriptions it contains are accurate for your computer at  
the time of this manual’s production. However, succeeding computers and  
manuals are subject to change without notice. TOSHIBA assumes no  
liability for damages incurred directly or indirectly from errors, omissions or  
discrepancies between the computer and the manual.  
Trademarks  
Intel, Intel SpeedStep, the Intel Anti-Theft technology logo, Intel Core and  
Centrino are trademarks or registered trademarks of Intel Corporation.  
Windows, Microsoft and Windows logo are registered trademarks of  
Microsoft Corporation.  
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The Bluetooth® word mark and logos are registered trademarks owned by  
Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and  
its affiliates is under license.  
The terms HDMI and HDMI High-Definition Multimedia Interface, and the  
HDMI Logo are trademarks or registered trademarks of HDMI Licensing  
LLC in the United States and other countries.  
DisplayPort and the DisplayPort logo are trademarks of Video Electronics  
Standards Association.  
DTS, the Symbol, & DTS and the Symbol together are registered  
trademarks and DTS Studio Sound is a trademark of DTS, Inc. © DTS, Inc.  
All Rights Reserved.  
Secure Digital and SD are trademarks of SD Card Association.  
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.  
Blu-ray Disc™, Blu-ray™, Blu-ray 3D™, BDXL™ and the logos are  
trademarks of the Blu-ray Disc Association.  
ExpressCard is a trademark of PCMCIA.  
QUALCOMM is a trademark of Qualcomm Incorporated, registered in the  
United States and other countries. ATHEROS is a trademark of Qualcomm  
Atheros, Inc., registered in the United States and other countries.  
Realtek is a registered trademark of Realtek Semiconductor Corporation.  
All other product names and service names in this manual may be  
trademarks or registered trademarks of their respective companies.  
Regulatory Information  
The regulatory information herein may vary. Pease check the ID  
information on the back of the device for specific information applicable to  
the model you purchased.  
FCC information  
FCC notice "Declaration of Conformity Information"  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to part 15 of the FCC rules. These limits  
are designed to provide reasonable protection against harmful interference  
in a residential installation. This equipment generates, uses and can  
radiate radio frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
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Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
This device and its antenna(s) must not be co-located or operating in  
conjunction with any other antenna or transmitter.  
Only peripherals complying with the FCC class B limits may be attached to  
this equipment. Operation with non-compliant peripherals or peripherals not  
recommended by TOSHIBA is likely to result in interference to radio and  
TV reception. Shielded cables must be used between the external devices  
and the computer’s External RGB monitor port, Universal Serial Bus (USB  
2.0 and 3.0) ports, HDMI port and microphone jack. Changes or  
modifications made to this equipment, not expressly approved by  
TOSHIBA or parties authorized by TOSHIBA could void the user’s authority  
to operate the equipment.  
FCC conditions  
This device complies with part 15 of the FCC Rules. Operation is subject to  
the following two conditions:  
1. This device may not cause harmful interference.  
2. This device must accept any interference received, including  
interference that may cause undesired operation.  
Contact  
Address:  
TOSHIBA America Information Systems, Inc.  
9740 Irvine Boulevard  
Irvine, California 92618-1697  
Telephone: (949) 583-3000  
This information is only applicable for the countries/regions where it is  
required.  
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EU Declaration of Conformity  
This product is carrying the CE-Mark in  
accordance with the related European Directives.  
Responsible for CE-Marking is TOSHIBA EUROPE  
GMBH, Hammfelddamm 8, 41460 Neuss,  
Germany. The complete and official EU  
Declaration of Conformity can be found on  
TOSHIBA’s web site http://epps.toshiba-teg.com  
on the Internet.  
CE compliance  
This product is labelled with the CE Mark in accordance with the related  
European Directives, notably RoHS Directive 2011/65/EU and  
Electromagnetic Compatibility Directive 2004/108/EC for the notebook and  
the electronic accessories including the supplied power adapter, the Radio  
Equipment and Telecommunications Terminal Equipment Directive 1999/5/  
EC in case of implemented telecommunication accessories and the Low  
Voltage Directive 2006/95/EC for the supplied power adapter. Furthermore  
the product complies with the Ecodesign Directive 2009/125/EC (ErP) and  
its related implementing measures.  
This product and the original options are designed to observe the related  
EMC (Electromagnetic Compatibility) and safety standards. However,  
TOSHIBA cannot guarantee that this product still observes these EMC  
standards if options or cables not produced by TOSHIBA are connected or  
implemented. In this case the persons who have connected/implemented  
those options/cables have to provide assurance that the system (PC plus  
options/cables) still fulfils the required standards. To avoid general EMC  
problems, the following guidance should be noted:  
Only CE marked options should be connected/implemented  
Only best shielded cables should be connected  
Working environment  
This product was designed to fulfil the EMC (Electromagnetic Compatibility)  
requirements to be observed for so-called “Residential, commercial and  
light industry environments”. TOSHIBA do not approve the use of this  
product in working environments other than the above mentioned  
“Residential, commercial and light industry environments”.  
For example, the following environments are not approved:  
Industrial Environments (e.g. environments where a mains voltage of  
380 V three-phase is used)  
Medical Environments  
Automotive Environments  
Aircraft Environments  
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Any consequences resulting from the use of this product in working  
environments that are not approved are not the responsibility of TOSHIBA.  
The consequences of the use of this product in non-approved working  
environments may be:  
Interference with other devices or machines in the near surrounding  
area.  
Malfunction of, or data loss from, this product caused by disturbances  
generated by other devices or machines in the near surrounding area.  
Therefore TOSHIBA strongly recommend that the electromagnetic  
compatibility of this product should be suitably tested in all non-approved  
working environments before use. In the case of automobiles or aircraft,  
the manufacturer or airline respectively should be asked for permission  
before use of this product.  
Furthermore, for general safety reasons, the use of this product in  
environments with explosive atmospheres is not permitted.  
VCCI Class B Information (Japan Only)  
この装置は、クラスB情報技術装置です。この装置は、家庭環境で使  
用することを目的としていますが、この装置がラジオやテレビジョン  
受信機に近接して使用されると、受信障害を引き起こすことがあります。  
取扱説明書に従って正しい取り扱いをしてください。  
VCCI-B  
Canadian regulatory information (Canada only)  
This digital apparatus does not exceed the Class B limits for radio noise  
emissions from digital apparatus as set out in the Radio Interference  
Regulation of the Canadian Department of Communications.  
Note that Canadian Department of Communications (DOC) regulations  
provide, that changes or modifications not expressly approved by  
TOSHIBA Corporation could void your authority to operate this equipment.  
This Class B digital apparatus meets all requirements of the Canadian  
Interference-Causing Equipment Regulations.  
Cet appareil numérique de la class B respecte toutes les exgences du  
Règlement sur le matériel brouileur du Canada.  
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Following information is only valid for EU-member  
States:  
Disposal of products  
The crossed out wheeled dust bin symbol indicates that  
products must be collected and disposed of separately  
from household waste. Integrated batteries and  
accumulators can be disposed of with the product. They  
will be separated at the recycling centres.  
The black bar indicates that the product was placed on the  
market after August 13, 2005.  
By participating in separate collection of products and  
batteries, you will help to assure the proper disposal of  
products and batteries and thus help to prevent potential  
negative consequences for the environment and human  
health.  
For more detailed information about the collection and  
recycling programmes available in your country, please  
visit our website (http://eu.computers.toshiba-europe.com)  
or contact your local city office or the shop where you  
purchased the product.  
Disposal of batteries and/or accumulators  
The crossed out wheeled dust bin symbol indicates that  
batteries and/or accumulators must be collected and  
disposed of separately from household waste.  
If the battery or accumulator contains more than the  
specified values of lead (Pb), mercury (Hg), and/or  
cadmium (Cd) defined in the Battery Directive (2006/66/  
EC), then the chemical symbols for lead (Pb), mercury  
(Hg) and/or cadmium (Cd) will appear below the crossed  
out wheeled dust bin symbol.  
By participating in separate collection of batteries, you will  
help to assure the proper disposal of products and  
batteries and thus help to prevent potential negative  
consequences for the environment and human health.  
For more detailed information about the collection and  
recycling programmes available in your country, please  
visit our website (http://eu.computers.toshiba-europe.com)  
or contact your local city office or the shop where you  
purchased the product.  
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These symbols may not stick depending on the country and region where  
you purchased.  
REACH - Compliance Statement  
The new European Union (EU) chemical regulation, REACH (Registration,  
Evaluation, Authorization and Restriction of Chemicals), entered into force  
on 1 June 2007. TOSHIBA will meet all REACH requirements and is  
committed to provide our customers with information about the chemical  
substances in our products according to REACH regulation.  
Please consult the following website www.toshiba-europe.com/computers/  
info/reach for information about the presence in our articles of substances  
included on the candidate list according to article 59(1) of Regulation (EC)  
No 1907/2006 („REACH“) in a concentration above 0.1 % weight by weight.  
Following information is only for Turkey:  
Compliant with EEE Regulations: TOSHIBA meets all requirements of  
Turkish regulation 26891 “Restriction of the use of certain hazardous  
substances in electrical and electronic equipment”.  
The number of possible pixel failures of your display is defined  
according to ISO 9241-307 standards. If the number of pixel failures is  
less than this standard, they will not be counted as defect or failure.  
Battery is a consumption product, since the battery time depends on  
the usage of your computer. If the battery can not be charged at all,  
then it is a defect or failure. The changes in battery time is not a defect  
or failure.  
Following information is only for India:  
The use of this symbol indicates that this product may not  
be treated as household waste.  
By ensuring this product is disposed of correctly, you will  
help prevent potential negative consequences for the  
environment and human health, which could otherwise be  
caused by inappropriate waste handling of this product.  
For more detailed information about recycling of this  
product, please visit our website (http://www.toshiba-  
india.com) or contact call center (1800-200-8674).  
These symbols may not stick depending on the country and region where  
you purchased.  
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Video Standard Notice  
THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND  
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL  
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING  
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")  
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS  
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND  
NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A  
VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH  
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY  
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT  
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES  
AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE  
HTTP://WWW.MPEGLA.COM.  
OpenSSL Toolkit License Issues  
LICENSE ISSUES  
==============  
The OpenSSL toolkit stays under a dual license, i.e. both the conditions of  
the OpenSSL License and the original SSLeay license apply to the toolkit.  
See below for the actual license texts. Actually both licenses are BSD-style  
Open Source licenses. In case of any license issues related to OpenSSL  
please contact [email protected].  
OpenSSL License  
------------------------  
/*=====================================================  
Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.  
Redistribution and use in source and binary forms, with or without  
modification, are permitted provided that the following conditions are met:  
1. Redistributions of source code must retain the above copyright notice,  
this list of conditions and the following disclaimer.  
2. Redistributions in binary form must reproduce the above copyright  
notice, this list of conditions and the following disclaimer in the  
documentation and/or other materials provided with the distribution.  
3. All advertising materials mentioning features or use of this software  
must display the following acknowledgment:  
"This product includes software developed by the OpenSSL Project for  
use in the OpenSSL Toolkit. (http://www.openssl.org/)"  
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be  
used to endorse or promote products derived from this software  
without prior written permission. For written permission, please contact  
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5. Products derived from this software may not be called "OpenSSL" nor  
may "OpenSSL" appear in their names without prior written permission  
of the OpenSSL Project.  
6. Redistributions of any form whatsoever must retain the following  
acknowledgment:  
"This product includes software developed by the OpenSSL Project for  
use in the OpenSSL Toolkit (http://www.openssl.org/)"  
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS''  
AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT  
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN  
NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS  
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,  
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT  
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR  
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS  
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF  
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT  
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY  
OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGE.  
=====================================================  
This product includes cryptographic software written by Eric Young  
([email protected]). This product includes software written by Tim  
Hudson ([email protected]).  
*/  
Original SSLeay License  
----------------------------------  
/* Copyright (C) 1995-1998 Eric Young ([email protected])  
All rights reserved.  
This package is an SSL implementation written by Eric Young  
The implementation was written so as to conform with Netscapes SSL.  
This library is free for commercial and non-commercial use as long as the  
following conditions are aheared to. The following conditions apply to all  
code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code;  
not just the SSL code. The SSL documentation included with this  
distribution is covered by the same copyright terms except that the holder  
is Tim Hudson ([email protected]).  
Copyright remains Eric Young's, and as such any Copyright notices in the  
code are not to be removed.  
If this package is used in a product, Eric Young should be given attribution  
as the author of the parts of the library used.  
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This can be in the form of a textual message at program startup or in  
documentation (online or textual) provided with the package.  
Redistribution and use in source and binary forms, with or without  
modification, are permitted provided that the following conditions are met:  
1. Redistributions of source code must retain the copyright notice, this list  
of conditions and the following disclaimer.  
2. Redistributions in binary form must reproduce the above copyright  
notice, this list of conditions and the following disclaimer in the  
documentation and/or other materials provided with the distribution.  
3. All advertising materials mentioning features or use of this software  
must display the following acknowledgement:  
"This product includes cryptographic software written by Eric Young  
The word 'cryptographic' can be left out if the rouines from the library  
being used are not cryptographic related :-).  
4. If you include any Windows specific code (or a derivative thereof) from  
the apps directory (application code) you must include an  
acknowledgement:  
"This product includes software written by Tim Hudson  
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY  
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED  
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO  
EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR  
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR  
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,  
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF  
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER  
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN  
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE  
OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS  
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGE.  
The licence and distribution terms for any publically available version or  
derivative of this code cannot be changed. i.e. this code cannot simply be  
copied and put under another distribution licence [including the GNU Public  
Licence.]  
*/  
FreeType License Issues  
The FreeType Project LICENSE  
----------------------------  
2006-Jan-27  
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Copyright 1996-2002, 2006 by  
David Turner, Robert Wilhelm, and Werner Lemberg  
Introduction  
============  
The FreeType Project is distributed in several archive packages; some of  
them may contain, in addition to the FreeType font engine, various tools  
and contributions which rely on, or relate to, the FreeType Project.  
This license applies to all files found in such packages, and which do not  
fall under their own explicit license. The license affects thus the FreeType  
font engine, the test programs, documentation and makefiles, at the very  
least.  
This license was inspired by the BSD, Artistic, and IJG (Independent JPEG  
Group) licenses, which all encourage inclusion and use of free software in  
commercial and freeware products alike. As a consequence, its main  
points are that:  
We don't promise that this software works. However, we will be  
interested in any kind of bug reports. (`as is' distribution)  
You can use this software for whatever you want, in parts or full form,  
without having to pay us. (`royalty-free' usage)  
You may not pretend that you wrote this software. If you use it, or only  
parts of it, in a program, you must acknowledge somewhere in your  
documentation that you have used the FreeType code. (`credits')  
We specifically permit and encourage the inclusion of this software, with or  
without modifications, in commercial products.  
We disclaim all warranties covering The FreeType Project and assume no  
liability related to The FreeType Project.  
Finally, many people asked us for a preferred form for a credit/disclaimer to  
use in compliance with this license. We thus encourage you to use the  
following text:  
"""  
Portions of this software are copyright (C) <year> The FreeType Project  
(www.freetype.org). All rights reserved.  
"""  
Please replace <year> with the value from the FreeType version you  
actually use.  
Legal Terms  
============  
0. Definitions  
--------------  
Throughout this license, the terms `package', `FreeType Project', and  
`FreeType archive' refer to the set of files originally distributed by the  
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authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the  
`FreeType Project', be they named as alpha, beta or final release.  
`You' refers to the licensee, or person using the project, where `using' is a  
generic term including compiling the project's source code as well as  
linking it to form a `program' or `executable'. This program is referred to as  
`a program using the FreeType engine'.  
This license applies to all files distributed in the original FreeType Project,  
including all source code, binaries and documentation, unless otherwise  
stated in the file in its original, unmodified form as distributed in the original  
archive. If you are unsure whether or not a particular file is covered by this  
license, you must contact us to verify this.  
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert  
Wilhelm, and Werner Lemberg. All rights reserved except as specified  
below.  
1. No Warranty  
--------------  
THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT  
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,  
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN  
NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS  
BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE  
INABILITY TO USE, OF THE FREETYPE PROJECT.  
2. Redistribution  
--------------  
This license grants a worldwide, royalty-free, perpetual and irrevocable  
right and license to use, execute, perform, compile, display, copy, create  
derivative works of, distribute and sublicense the FreeType Project (in both  
source and object code forms) and derivative works thereof for any  
purpose; and to authorize others to exercise some or all of the rights  
granted herein, subject to the following conditions:  
Redistribution of source code must retain this license file (`FTL.TXT')  
unaltered; any additions, deletions or changes to the original files must  
be clearly indicated in accompanying documentation. The copyright  
notices of the unaltered, original files must be preserved in all copies  
of source files.  
Redistribution in binary form must provide a disclaimer that states that  
the software is based in part of the work of the FreeType Team, in the  
distribution documentation. We also encourage you to put an URL to  
the FreeType web page in your documentation, though this isn't  
mandatory.  
These conditions apply to any software derived from or based on the  
FreeType Project, not just the unmodified files. If you use our work, you  
must acknowledge us. However, no fee need be paid to us.  
3. Advertising  
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--------------  
Neither the FreeType authors and contributors nor you shall use the name  
of the other for commercial, advertising, or promotional purposes without  
specific prior written permission.  
We suggest, but do not require, that you use one or more of the following  
phrases to refer to this software in your documentation or advertising  
materials: `FreeType Project', `FreeType Engine', `FreeType library', or  
`FreeType Distribution'.  
As you have not signed this license, you are not required to accept it.  
However, as the FreeType Project is copyrighted material, only this license,  
or another one contracted with the authors, grants you the right to use,  
distribute, and modify it. Therefore, by using, distributing, or modifying the  
FreeType Project, you indicate that you understand and accept all the  
terms of this license.  
4. Contacts  
--------------  
There are two mailing lists related to FreeType:  
Discusses general use and applications of FreeType, as well as future  
and wanted additions to the library and distribution. If you are looking  
for support, start in this list if you haven't found anything to help you in  
the documentation.  
Discusses bugs, as well as engine internals, design issues, specific  
licenses, porting, etc.  
Our home page can be found at  
http://www.freetype.org  
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ENERGY STAR® Program  
Your Computer model may be ENERGY STAR®  
compliant. If the model you purchased is compliant, it is  
labeled with the ENERGY STAR logo on the computer and  
the following information applies.  
TOSHIBA is a partner in the ENERGY STAR Program and  
has designed this computer to meet the latest ENERGY  
STAR guidelines for energy efficiency. Your computer  
ships with the power management options preset to a  
configuration that will provide the most stable operating  
environment and optimum system performance for both  
AC power and battery modes.  
To conserve energy, your computer is set to enter the low-  
power Sleep Mode which shuts down the system and  
display within 15 minutes of inactivity in AC power mode.  
TOSHIBA recommends that you leave this and other  
energy saving features active, so that your computer will  
operate at its maximum energy efficiency. You can wake  
the computer from Sleep Mode by pressing the power  
button.  
Products that earn the ENERGY STAR prevent  
greenhouse gas emissions by meeting strict energy  
efficiency guidelines set by the US EPA and the EU  
Commission. According to the EPA, a computer meeting  
the new ENERGY STAR specifications will use between  
20% and 50% less energy depending on how it is used.  
Visit http://www.eu-energystar.org or http://  
www.energystar.gov for more information regarding the  
ENERGY STAR Program.  
Disposing of the computer and the computer's  
batteries  
Discard this computer in accordance with applicable laws and  
regulations. For further information, contact your local government.  
This computer contains rechargeable batteries. After repeated use,  
the batteries will finally lose their ability to hold a charge and you will  
need to replace them. Under certain applicable laws and regulation, it  
may be illegal to dispose of old batteries by placing them in the trash.  
Please be kind to our shared environment. Check with your local  
government authority for details regarding where to recycle old  
batteries or how to dispose of them properly.  
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Optical disc drive safety instructions  
Be sure to check the precautions at the end of this section.  
The drive model employs a laser system. To ensure proper use of this  
product, please read this instruction manual carefully and retain for  
future reference. Should the unit ever require maintenance, contact an  
authorized service location.  
Use of controls, adjustments or the performance of procedures other  
than those specified may result in hazardous radiation exposure.  
To prevent direct exposure to the laser beam, do not try to open the  
enclosure.  
Location of the Required Label  
(Sample shown below. Location of the label and manufacturing information  
may vary.)  
TOSHIBA SAMSUNG STORAGE  
TECHNOLOGY KOREA  
CORPORATION 14F, Bldg. No.102,  
Digital empire2, 486 Sin-dong,  
Yeongtong-gu, Suwon-si,  
Gyeonggi-do, Korea, 443-734  
Precautions  
CAUTION: This appliance contains  
a laser system and is classified as a  
“CLASS 1 LASER PRODUCT.” To  
use this model properly, read the  
instruction manual carefully and  
keep this manual for your future  
reference. In case of any trouble  
with this model, please contact your  
nearest “AUTHORIZED service  
station.” To prevent direct exposure  
to the laser beam, do not try to  
open the enclosure.  
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General Precautions  
TOSHIBA computers are designed to optimize safety, minimize strain and  
withstand the rigors of portability. However, certain precautions should be  
observed to further reduce the risk of personal injury or damage to the  
computer.  
Be certain to read the general precautions below and to note the cautions  
included in the text of the manual.  
Provide adequate ventilation  
Always make sure your computer and AC adaptor have adequate  
ventilation and are protected from overheating when the power is turned on  
or when an AC adaptor is connected to a power outlet (even if your  
computer is in Sleep Mode). In this condition, observe the following:  
Never cover your computer or AC adaptor with any object.  
Never place your computer or AC adaptor near a heat source, such as  
an electric blanket or heater.  
Never cover or block the air vents including those located at the base  
of the computer.  
Always operate your computer on a hard flat surface. Using your  
computer on a carpet or other soft material can block the vents.  
Always provide sufficient space around the computer.  
Overheating your computer or AC adaptor could cause system failure,  
computer or AC adaptor damage or a fire, possibly resulting in serious  
injury.  
Creating a computer-friendly environment  
Place the computer on a flat surface that is large enough for the computer  
and any other items you are using, such as a printer.  
Leave enough space around the computer and other equipment to provide  
adequate ventilation. Otherwise, they may overheat.  
To keep your computer in prime operating condition, protect your work area  
from:  
Dust, moisture, and direct sunlight.  
Equipment that generates a strong electromagnetic field, such as  
stereo speakers (other than speakers that are connected to the  
computer) or speakerphones.  
Rapid changes in temperature or humidity and sources of temperature  
change such as air conditioner vents or heaters.  
Extreme heat, cold, or humidity.  
Liquids and corrosive chemicals.  
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Stress injury  
Carefully read the Instruction Manual for Safety and Comfort. It contains  
information on the prevention of stress injuries to your hands and wrists  
that can be caused by extensive keyboard use. It also includes information  
on work space design, posture and lighting that can help reduce physical  
stress.  
Heat injury  
Avoid prolonged physical contact with the computer. If the computer is  
used for long periods, its surface can become very warm. While the  
temperature will not feel hot to the touch, if you maintain physical  
contact with the computer for a long time, for example if you rest the  
computer on your lap or if you keep your hands on the palm rest, your  
skin might suffer a low-heat injury.  
If the computer has been used for a long time, avoid direct contact  
with the metal plate supporting the various interface ports as this can  
become hot.  
The surface of the AC adaptor can become hot when in use but this  
condition does not indicate a malfunction. If you need to transport the  
AC adaptor, you should disconnect it and let it cool before moving it.  
Do not lay the AC adaptor on a material that is sensitive to heat as the  
material could become damaged.  
Pressure or impact damage  
Do not apply heavy pressure to the computer or subject it to any form of  
strong impact as this can damage the computer's components or otherwise  
cause it to malfunction.  
Cleaning the computer  
To help ensure long, trouble-free operation, keep the computer free of dust  
and dirt, and use care with all liquids around it.  
Be careful not to spill liquids into the computer. If the computer does  
get wet, turn the power off immediately and let the computer dry  
completely - in these circumstance you should get the computer  
inspected by an authorized service provider in order to assess the  
scope of any damage.  
Clean the plastics of the computer using a slightly water dampened  
cloth.  
You can clean the display screen by spraying a small amount of glass  
cleaner onto a soft, clean cloth and then wiping the screen gently with  
the cloth.  
Never spray cleaner directly onto the computer or let liquid run into any part  
of it. Never use harsh or caustic chemical products to clean the computer.  
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Moving the computer  
While the computer is designed for flexible day-to-day usage you should  
exercise a few simple precautions when moving it in order to help ensure  
trouble-free operation.  
Make sure all disk/disc activity has ended before moving the  
computer.  
Turn off (shut down) the computer.  
Disconnect the AC adaptor and all peripherals before moving the  
computer.  
Close the display panel.  
Do not pick up the computer by its display panel.  
Before carrying your computer, shut it down, disconnect the AC  
adaptor and allow it to cool down - a failure to follow this instruction  
may result in minor heat injury.  
Be careful not to subject the computer to impact or shock - a failure to  
follow this instruction could result in damage to computer, computer  
failure or loss of data.  
Never transport your computer with any cards installed - this may  
cause damage to either the computer and/or the card resulting in  
computer failure.  
Always use a suitable carry case when transporting the computer.  
When carrying your computer, be sure to hold it securely so that it  
does not fall or hit anything.  
Do not carry your computer by holding any of its protruding elements.  
ExpressCard overheating  
Some ExpressCards can become hot during prolonged use which may  
result in errors or instability in the operation of the device in question. In  
addition, you should also be careful when you remove an ExpressCard that  
has been used for a long time.  
Mobile phones  
Please be aware that the use of mobile phones can interfere with the audio  
system. The operation of the computer will not be impaired in any way, but  
it is recommended that a minimum distance of 30cm is maintained between  
the computer and a mobile phone that is in use.  
Instruction Manual for Safety and Comfort  
All important information on the safe and proper use of this computer is  
described in the enclosed Instruction Manual for Safety and Comfort. Be  
sure to read it before using the computer.  
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Safety Icons  
Safety icons are used in this manual to bring important information to your  
attention. Each type of message is identified as shown below.  
Indicates a potentially hazardous situation, which could result in death or  
serious injury, if you do not follow instructions.  
A caution informs you that improper use of equipment or failure to follow  
instructions may cause data loss, equipment damage, or may result in  
minor or moderate injury.  
Please read. A note is a hint or advice that helps you make best use of  
your equipment.  
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Chapter 2  
Getting Started  
This chapter provides an equipment checklist, and basic information to  
start using your computer.  
Some of the features described in this manual may not function properly if  
you use an operating system that was not pre-installed by TOSHIBA.  
Equipment checklist  
Carefully unpack your computer, taking care to save the box and  
packaging materials for future use.  
Hardware  
Check to make sure you have all the following items:  
TOSHIBA Portable Personal Computer  
Battery pack (Is preinstalled in some computers)  
AC adaptor and power cord (2-pin plug or 3-pin plug)  
Spare AccuPoint (pointing device) cap (Is included with some models)  
Documentation  
User Information Guide  
Instruction Manual for Safety and Comfort  
If any of the items are missing or damaged, contact your dealer  
immediately.  
Conventions  
This manual uses the following formats to describe, identify, and highlight  
terms and operating procedures.  
Start  
The word "Start" refers to the "  
Windows 7.  
" button in  
Click  
Tap the Touch Pad or click the left Touch  
Pad control button once.  
Left click the mouse once.  
Tap the touch screen once (only for touch  
screen models).  
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Right-click  
Click the right Touch Pad control button  
once.  
Right click the mouse once.  
Press and hold on the touch screen (only for  
touch screen models).  
Double-click  
Tap the Touch Pad or click the left Touch  
Pad control button twice.  
Left click the mouse twice.  
Tap the touch screen twice (only for touch  
screen models).  
HDD or Hard disk  
drive  
Some models are equipped with a "Solid State  
Drive (SSD)" instead of a hard disk drive. In this  
manual, the word "HDD" or "Hard disk drive" also  
refers to the SSD unless otherwise stated.  
Using your computer for the first time  
Be sure to read the enclosed Instruction Manual for Safety and Comfort for  
information on the safe and proper use of this computer. It is intended to  
help you be more comfortable and productive while using a notebook  
computer. By following the recommendations in it you may reduce your  
chance of developing a painful or disabling injury to your hand, arms,  
shoulders or neck.  
This section provides basic information to start using your computer. It  
covers the following topics:  
Connecting the AC adaptor  
Opening the display  
Turning on the power  
Initial setup  
Use a virus-check program and make sure it is updated regularly.  
Never format storage media without checking its content - formatting  
destroys all stored data.  
It is a good idea to periodically back up the internal HDD/SSD or other  
main storage device to external media. General storage media is not  
durable or stable over long periods of time and under certain  
conditions may result in data loss.  
Before you install a device or application, save any data in memory to  
the HDD/SSD or other storage media. Failure to do so may result in  
the loss of data.  
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Connecting the AC adaptor  
Attach the AC adaptor when you need to charge the battery or you want to  
operate from AC power. It is also the fastest way to get started, because  
the battery pack will need to be charged before you can operate from  
battery power.  
The AC adaptor can automatically adjust to any voltage ranging from 100  
to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use  
this computer in almost any country/region. The adaptor converts AC  
power to DC power and reduces the voltage supplied to this computer.  
Always use the TOSHIBA AC adaptor that was included with your  
computer, or use AC adaptors specified by TOSHIBA to avoid any risk  
of fire or other damage to the computer. Use of an incompatible AC  
adaptor could cause fire or damage to the computer possibly resulting  
in serious injury. TOSHIBA assumes no liability for any damage  
caused by use of an incompatible adaptor.  
Never plug the AC adaptor into a power source that does not  
correspond to both the voltage and the frequency specified on the  
regulatory label of the unit. Failure to do so could result in a fire or  
electric shock, possibly resulting in serious injury.  
Always use or purchase power cables that comply with the legal  
voltage and frequency specifications and requirements in the country  
of use. Failure to do so could result in a fire or electric shock, possibly  
resulting in serious injury.  
The supplied power cord conforms to safety rules and regulations in  
the region the computer is bought and should not be used outside this  
region. For use in other regions, please buy power cords that conform  
to safety rules and regulations in the particular region.  
Do not use a 3-pin to 2-pin conversion plug.  
When you connect the AC adaptor to the computer, always follow the  
steps in the exact order as described in this User’s Manual.  
Connecting the power cable to a live electrical outlet should be the last  
step otherwise the adaptor DC output plug could hold an electrical  
charge and cause an electrical shock or minor bodily injury when  
touched. As a general safety precaution, avoid touching any metal  
parts.  
Never place your computer or AC adaptor on a wooden surface,  
furniture, or any other surface that could be marred by exposure to  
heat since the computer base and AC adaptor's surface increase in  
temperature during normal use.  
Always place your computer or AC adaptor on a flat and hard surface  
that is resistant to heat damage.  
Refer to the enclosed Instruction Manual for Safety and Comfort for  
detailed precautions and handling instructions.  
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1. Connect the power cord to the AC adaptor.  
Figure 2-1 Connecting the power cord to the AC adaptor  
Either a 2-pin or 3-pin adaptor/cord will be included with the computer  
depending on the model.  
2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on  
your computer.  
Figure 2-4 Connecting the DC output plug to the computer  
1
2
1
2
1. DC IN 19V jack  
2. DC output plug  
Product appearance depends on the model you purchased.  
3. Plug the power cord into a live wall outlet - the DC IN/Battery indicator  
should glow.  
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Opening the display  
The display panel can be opened to a wide range of angles for optimal  
viewing.  
While holding down the palm rest with one hand so that the main body of  
the computer is not raised, slowly lift the display panel - this will allow the  
angle of the display panel to be adjusted to provide optimum clarity.  
Figure 2-5 Opening the display panel  
1
1. Display panel  
Use reasonable care when opening and closing the display panel. Opening  
it vigorously or slamming it shut could damage the computer.  
Be careful not to open the display panel too far as this could put stress  
on the display panel’s hinges and cause damage.  
Do not press or push on the display panel.  
Do not lift the computer by the display panel.  
Do not close the display panel with pens or any other objects left in  
between the display panel and the keyboard.  
When opening or closing the display panel, place one hand on the  
palm rest to hold the computer in place and use the other hand to  
slowly open or close the display panel (Do not use excessive force  
when opening or closing the display panel).  
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Turning on the power  
This section describes how to turn on the power - the Power indicator will  
then indicate the status. Please refer to the Power Condition Descriptions  
section for more information.  
After you turn on the power for the first time, do not turn it off until you  
have set up the operating system.  
Volume cannot be adjusted during Windows Setup.  
1. Open the display panel.  
2. Press the computer's power button.  
Figure 2-6 Turning on the power  
1
1. Power button  
Product appearance depends on the model you purchased.  
Your computer may take a while the next time you turn it on, if:  
The battery pack was exhausted and is now recharged.  
The battery pack was exhausted but now has the power connected via  
the AC adaptor.  
The battery pack is re-installed/replaced.  
Initial setup  
The Windows Startup Screen will be the first screen displayed when you  
turn on the power. Follow the on-screen instructions on each screen in  
order to properly install the operating system.  
When it is displayed, be sure to read the License Terms carefully.  
Turning off the power  
The power can be turned off in one of the following modes, either Shut  
Down Mode, Sleep Mode or Hibernation Mode.  
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Shut Down Mode  
When you turn off the power in Shut Down Mode, no data will be saved  
and the computer will boot to the operating system's main screen the next  
time it is turned on.  
1. If you have entered data, either save it to the HDD/SSD or to other  
storage media.  
2. Make sure all disk/disc activity has stopped before removing the disk/  
disc.  
If you turn off the power while a disk (disc) is being accessed, you may  
lose data or damage the disk.  
Never turn off the power while an application is running. Doing so  
could cause loss of data.  
Never turn off the power, disconnect an external storage device or  
remove storage media during data read/write. Doing so can cause  
data loss.  
3. Click Start.  
4. Select Shut down from the Shut down options.  
5. Turn off any peripheral devices connected to your computer.  
Do not turn the computer or peripheral devices back on immediately - wait  
a short period to avoid any potential damage.  
Restarting the computer  
Certain conditions require that you reset the computer, for example if:  
You change certain computer settings.  
If you need to restart the computer, there are two ways this can be  
achieved:  
Click Start. Point to the arrow ( ) beside the Shut down button and  
then select Restart from the menu.  
Press CTRL, ALT and DEL simultaneously (once) to display the menu  
window, and then select Restart from the Shut down options.  
Sleep Mode  
If you have to interrupt your work, you are able to turn off the power without  
exiting from your software by placing the computer into Sleep Mode. In this  
mode data is maintained in the computer's main memory so that when you  
turn on the power again, you can continue working right where you left off.  
When you have to turn off your computer aboard an aircraft or in places  
where electronic devices are regulated or controlled, always completely  
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shut down the computer. This includes turning off any wireless  
communication functionalities, and cancelling settings that reactivate the  
computer automatically, such as a timer recording function. Failure to  
completely shut down the computer in this way could allow the operating  
system to reactivate and run pre-programmed tasks or preserve unsaved  
data, which could interfere with aviation or other systems, possibly causing  
serious injury.  
Before entering Sleep Mode, be sure to save your data.  
Do not switch to Sleep Mode while transferring data to external media,  
such as USB devices, memory media or other external memory  
devices, as data will be lost.  
Do not install or remove a memory module while the computer is in  
Sleep Mode. The computer or the memory module could be damaged.  
Do not remove the battery pack while the computer is in Sleep Mode  
(unless the computer is connected to an AC power source), as data in  
memory could be lost.  
When the AC adaptor is connected, the computer will go into Sleep  
Mode according to the settings in the Power Options (to access it,  
click Start -> Control Panel -> System and Security -> Power  
Options).  
To restore the operation of the computer from Sleep Mode, press and  
hold the power button or any key on the keyboard for a short amount  
of time. Please note that keyboard keys can only be used if the Wake-  
up on Keyboard option is enabled within the TOSHIBA HWSetup  
utility.  
If the computer enters Sleep Mode while a network application is  
active, the application might not be restored when the computer is  
next turned on and the system returns from Sleep Mode.  
To prevent the computer from automatically entering Sleep Mode,  
disable Sleep Mode within the Power Options.  
To use the Hybrid Sleep function, configure it in the Power Options.  
Benefits of Sleep Mode  
The Sleep Mode feature provides the following benefits:  
Restores the previous working environment more rapidly than the  
Hibernation Mode feature.  
Saves power by shutting down the system when the computer  
receives no input or hardware access for the time period set by the  
System Sleep Mode feature.  
Allows the use of the panel power off feature.  
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Executing Sleep Mode  
You can enter Sleep Mode in one of three ways:  
Click Start. Point to the arrow ( ) beside the Shut down button and  
then select Sleep from the menu.  
Close the display panel. Please note that this feature must be enabled  
within the Power Options.  
Press the power button. Please note that this feature must be enabled  
within the Power Options.  
When you turn the power back on, you can continue where you left off  
when you shut down the computer.  
When the computer is in Sleep Mode, the Power indicator will blink  
orange.  
If you are operating the computer on battery power, you can lengthen  
the overall operating time by turning it off into Hibernation Mode -  
Sleep Mode will consume more power while the computer is off.  
Sleep Mode limitations  
Sleep Mode will not function under the following conditions:  
Power is turned back on immediately after shutting down.  
Memory circuits are exposed to static electricity or electrical noise.  
Hibernation Mode  
The Hibernation Mode feature saves the contents of memory to the HDD/  
SSD when the computer is turned off so that, the next time it is turned on,  
the previous state is restored. Please note that the Hibernation Mode  
feature does not save the status of any peripheral devices connected to the  
computer.  
Save your data. While entering Hibernation Mode, the computer saves  
the contents of memory to the HDD/SSD. However, for safety sake, it  
is best to save your data manually.  
Data will be lost if you remove the battery or disconnect the AC  
adaptor before the save is completed.  
Do not install or remove a memory module while the computer is in  
Hibernation Mode, as data will be lost.  
Do not switch to Hibernation Mode while transferring data to external  
media, such as USB devices, memory media or other external  
memory devices, as data will be lost.  
Benefits of Hibernation Mode  
The Hibernation Mode feature provides the following benefits:  
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Saves data to the HDD/SSD when the computer automatically shuts  
down because of a low battery condition.  
You can return to your previous working environment immediately  
when you turn on the computer.  
Saves power by shutting down the system when the computer  
receives no input or hardware access for the time period set by the  
System Hibernate feature.  
Allows the use of the panel power off feature.  
Starting Hibernation Mode  
To enter Hibernation Mode, follow the steps below.  
1. Click Start. Point to the arrow ( ) beside the Shut down button and  
then select Hibernate from the menu.  
Automatic Hibernation Mode  
The computer can be configured to enter Hibernation Mode automatically  
when you press the power button or close the lid. In order to define these  
settings, you can follow the steps as described below:  
1. Click Start -> Control Panel -> System and Security -> Power  
Options.  
2. Click Choose what the power button does or Choose what  
closing the lid does.  
3. Enable the desired Hibernation Mode settings for When I press the  
power button and When I close the lid.  
4. Click the Save changes button.  
Data save in Hibernation Mode  
When you turn off the power in Hibernation Mode, the computer will take a  
moment to save the current data in memory to the HDD/SSD.  
After you turn off the computer, and the content of memory has been saved  
to the HDD/SSD, turn off the power to any peripheral devices.  
Do not turn the computer or devices back on immediately. Wait a moment  
to let all capacitors fully discharge.  
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Chapter 3  
The Grand Tour  
This chapter identifies the various components of the computer - it is  
recommended that you become familiar with each before you operate the  
computer.  
Legal Footnote (Non-applicable Icons)  
For more information regarding Non-applicable Icons, please refer to the  
Legal Footnotes section.  
Please handle your computer carefully to avoid scratching or damaging the  
surface.  
Front with the display closed  
The following figure shows the front of the computer with the display panel  
in the closed position.  
Figure 3-1 Front of the computer with display panel closed  
2
1
1
3
4
5
6
7
8
1. Stereo speakers  
5. HDD/SSD/Optical Disc Drive/eSATA  
indicator  
2. Memory media slot  
3. DC IN/Battery indicator  
4. Power indicator  
6. Wireless communication indicator  
7. Wireless WAN/WiMAX indicator*  
8. Fingerprint Sensor*  
* Provided with some models.  
Product appearance depends on the model you purchased.  
Stereo speakers  
The speakers emit sound generated by your  
software as well as audio alarms, such as low  
battery condition, generated by the system.  
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Memory media slot  
This slot lets you insert an SD™/SDHC™/  
SDXC™ memory card, miniSD™/microSD™  
Card and MultiMediaCard™. Refer to the  
Memory media section for more information.  
Keep foreign metal objects, such as screws, staples and paper clips, out of  
the Memory media slot. Foreign metal objects can create a short circuit,  
which can cause damage and fire, possibly resulting in serious injury.  
DC IN/Battery  
indicator  
The DC IN/Battery indicator shows the  
condition of the DC IN and the battery's charge -  
green indicates the battery is fully charged while  
the power is being correctly supplied from the AC  
power adaptor.  
Please refer to the Power Condition Description  
section for more information on this feature.  
Power indicator  
The Power indicator normally glows green when  
the computer is turned on. However, if you turn  
the computer off into Sleep Mode, this indicator  
will flash orange - approximately two seconds on,  
two seconds off.  
HDD/SSD/Optical Disc The HDD/SSD/Optical Disc Drive/eSATA  
Drive/eSATA indicator indicator blinks green whenever the computer is  
accessing the built-in HDD/SSD, optical disc  
drive or eSATA device.  
Wireless  
communication  
indicator  
The Wireless communication indicator glows  
orange when the Wireless functions are turned  
on.  
Some models are equipped with Wireless  
functions.  
Wireless WAN/WiMAX The Wireless WAN/WiMAX indicator glows  
indicator  
blue when the Wireless WAN/WiMAX functions  
are turned on.  
In some models, the indicator will glow and blink  
in order to indicate the connection status of the  
Wireless WAN/WiMAX function.  
Some models are equipped with a Wireless  
WAN/WiMAX function.  
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Fingerprint Sensor  
This sensor enables you to enroll and recognize  
a fingerprint. Some models are equipped with a  
Fingerprint Sensor.  
Left side  
The following figures show the left side of the computer.  
Figure 3-2 The left side of the computer  
8
6
1
2
3
4
5
5
6
1
7
3
4
5
5
1. Cooling vents  
2. DisplayPort*  
3. External RGB monitor port  
4. eSATA/USB combo port*  
5. Universal Serial Bus (USB 3.0) ports  
6. Headphone/Microphone jack  
7. HDMI out port*  
8. Smart Card slot*  
* Provided with some models.  
Product appearance depends on the model you purchased.  
Cooling vents  
DisplayPort  
The cooling vents help the processor to avoid  
overheating.  
A DisplayPort is provided on the left side of the  
computer.  
Some models are equipped with a DisplayPort.  
External RGB monitor This port provides 15-pin, analog RGB port.  
port  
assignment section for information on external  
RGB monitor port pin assignment. This port  
allows you to connect an external RGB monitor  
to the computer.  
eSATA/USB combo  
port  
One eSATA/USB combo port, which complies to  
the USB 2.0 standard, is provided on the left side  
of the computer.  
Some models are equipped with an eSATA/USB  
combo port.  
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Universal Serial Bus Two Universal Serial Bus ports, which comply to  
(USB 3.0) port  
the USB 3.0 standard, are provided on the left  
side of the computer.  
The USB 3.0 port is compliant with USB 3.0  
standard and backward compatible with USB 2.0  
devices.  
USB 3.0 port(s) may work as USB 2.0 port(s) when operating in USB  
Legacy Emulation mode.  
Please note that it is not possible to confirm the operation of all functions of  
all USB devices that are available. Some functions associated with a  
specific device might not operate properly.  
Keep foreign metal objects, such as screws, staples and paper clips, out of  
the USB port. Foreign metal objects can create a short circuit, which can  
cause damage and fire, possibly resulting in serious injury.  
Headphone/  
Microphone jack  
A 3.5 mm mini headphone/microphone jack  
enables connection of a monaural microphone or  
a stereo headphone.  
HDMI out port  
HDMI out port can connect with Type A  
connector HDMI cable.  
Some models are equipped with an HDMI out  
port.  
Smart Card slot  
This slot allows you to install a Smart Card  
device.  
Some models are equipped with a Smart Card  
slot.  
Right side  
The following figures show the right side of the computer.  
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Figure 3-3 The right side of the computer  
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1
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2
3
3
5
8
1. ExpressCard slot or PC Card slot*  
2. Optical disc drive*  
3. Universal Serial Bus (USB 2.0) port*  
4. Serial Connector*  
5. LAN jack  
6. DC IN 19V jack  
7. Security lock slot  
8. DC IN 19V jack  
* Provided with some models.  
Product appearance depends on the model you purchased.  
ExpressCard slot  
This slot allows you to install a single  
ExpressCard/54 device.  
Some models are equipped with a ExpressCard  
slot.  
PC Card slot  
This slot allows you to install a PC Card.  
Some models are equipped with a PC Card slot.  
Optical disc drive  
The computer may be configured with a DVD  
Super Multi drive.  
Universal Serial Bus One or two Universal Serial Bus ports, which  
(USB 2.0) ports  
comply to the USB 2.0 standard, are provided on  
the right side of the computer.  
The USB 2.0 port is not compatible with USB 3.0  
devices.  
Serial Connector  
Use this 9-pin port to connect serial devices such  
as an external modem, serial mouse or serial  
printer.  
Some models are equipped with a Serial  
Connector.  
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LAN jack  
This jack lets you connect to a LAN. The adaptor  
has built-in support for Ethernet LAN (10  
megabits per second, 10BASE-T), Fast Ethernet  
LAN (100 megabits per second, 100BASE-TX) or  
Gigabit Ethernet LAN (1000 megabits per  
second, 1000BASE-T). Refer to Operating  
Basics, for details.  
Do not connect any cable other than a LAN cable to the LAN jack. It could  
cause damage or malfunction.  
DC IN 19V jack  
DC IN 19V jack  
Security lock slot  
The AC adaptor connects to this jack in order to  
power the computer and charge its internal  
batteries. Please note that you should only use  
the model of AC adaptor supplied with the  
computer at the time of purchase - using the  
wrong AC adaptor can cause damage to the  
computer.  
The AC adaptor connects to this jack in order to  
power the computer and charge its internal  
batteries. Please note that you should only use  
the model of AC adaptor supplied with the  
computer at the time of purchase - using the  
wrong AC adaptor can cause damage to the  
computer.  
A security cable can be attached to this slot and  
then connected to a desk or other large object in  
order to deter theft of the computer.  
Back  
The following figure shows the back of the computer.  
Figure 3-4 The back of the computer  
1
1. Battery pack  
Product appearance depends on the model you purchased.  
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Battery pack  
The rechargeable lithium-ion battery pack  
provides power to the computer when the AC  
adaptor is not connected.  
For more detailed information on the use and  
operation of the battery pack please refer to the  
Battery section.  
Underside  
The following figures show the underside of the computer. You should  
ensure that the display is closed before the computer is turned over to  
avoid causing any damage.  
Figure 3-5 The underside of the computer  
1
2
6
3
4
5
1. Battery lock  
4. Docking port*  
2. Battery release latch  
3. Battery pack  
5. Memory module slot cover  
6. Cooling vents  
* Provided with some models.  
Product appearance depends on the model you purchased.  
Battery lock  
Slide the battery lock to release the battery pack  
ready for removal.  
Battery release latch Slide and hold this latch into its "Unlock" position  
in order to release the battery pack for  
removal.For more detailed information on  
removing the battery pack please refer to the  
Battery section.  
Docking port  
This port enables connection of an optional  
TOSHIBA Hi-Speed Port Replicator III 180W/  
120W described in TOSHIBA Hi-Speed Port  
Some models are equipped with a Docking port.  
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Only the TOSHIBA Hi-Speed Port Replicator III 180W is applicable  
with this Docking port for TECRA W50-A series.  
Only the TOSHIBA Hi-Speed Port Replicator III 180W or 120W is  
applicable with this Docking port for TECRA A50-A/Satellite PRO A50-  
A series.  
Do not attempt to use any other Port Replicator.  
Keep foreign objects out of the docking port. A pin or similar object  
can damage the computer's circuitry.  
Memory module slot The slot A and slot B memory module is located  
cover  
here.  
The memory module slot allows for the  
installation, replacement and removal of  
additional memory module.  
The capacity of the memory modules varies  
depending on the model. The actual amount of  
useable system memory will be less than the  
installed memory modules.  
Refer to the Additional memory module section.  
Legal Footnote (Memory (Main System))  
For more information regarding Memory (Main System), please refer to the  
Legal Footnotes section.  
Cooling vents  
The cooling vents help the processor to avoid  
overheating.  
Do not block the cooling vents. Keep foreign metal objects, such as  
screws, staples and paper clips, out of the cooling vents. Foreign metal  
objects can create a short circuit, which can cause damage and fire,  
possibly resulting in serious injury.  
Carefully clean the dust on the cooling vents’ surface using a soft cloth.  
Front with the display open  
This section shows the computer with the display panel open. In order to  
open the display, lift the display panel up and position it at a comfortable  
viewing angle for you.  
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Figure 3-6 The front of the computer with the display panel open  
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10  
6
16  
12  
11  
14  
13  
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15  
13  
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9
9
9
A
B
1. Wireless communication antennas  
(not shown)*  
9. Touch Pad control buttons  
2. Microphone*  
10. Power button  
3. Web Camera LED*  
4. Web Camera*  
11. Keyboard  
12. Touch Pad  
5. Display screen  
6. Display hinges  
13. AccuPoint control button*  
14. AccuPoint *  
7. Touch Pad ON/OFF indicator*  
8. eco indicator  
15. Middle button*  
16. NFC (Near Field Communication)  
detection area*  
* Provided with some models.  
Product appearance depends on the model you purchased.  
Wireless  
communication  
antennas  
Some computers in this series are equipped with  
the Wireless LAN/Bluetooth antennas.  
Legal Footnote (Wireless LAN)  
For more information regarding Wireless LAN, please refer to the Legal  
Footnotes section.  
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Microphone  
The built-in microphone allows you to import and  
record sounds for your application - please refer  
to the Sound System and Video mode section for  
more information.  
Web Camera LED  
Web Camera  
The Web Camera LED glows when the Web  
Camera is operating.  
Web Camera is a device that allows you to  
record video or take photographs with your  
computer. You can use it for video chatting or  
video conferences using a communication tool.  
Some models are equipped with a Web Camera.  
Do not point the web camera directly at the sun.  
Do not touch or press strongly on the web camera lens. Doing so may  
reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other  
soft cloth to clean the lens if it becomes dirty.  
Display screen  
39.6cm (15.6") LCD screen, configured with the  
following resolutions:  
HD, 1366 horizontal x 768 vertical pixels  
FHD, 1920 horizontal x 1080 vertical pixels  
Please be aware that, when the computer is  
operating on the AC adaptor, the image  
displayed on the internal screen will be  
somewhat brighter than when it operates on  
battery power. This difference in brightness  
levels is intended to save power when operating  
on batteries.  
Legal Footnote (LCD)  
For more information regarding LCD, please refer to the Legal Footnotes  
section.  
Display hinges  
The display hinges allow the display panel to be  
positioned at a variety of easy-to-view angles.  
Touch Pad ON/OFF  
indicator  
Double tap this indicator to enable/disable the  
Touch Pad.  
The indicator for some models shows the status  
of the Touch Pad:  
Enabled: off  
Disabled: glows white  
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eco indicator  
Double tap this indicator to launch the TOSHIBA  
eco Utility.  
Touch Pad control  
buttons  
The two buttons below the Touch Pad are used  
like the buttons on a standard mouse - press the  
left button to select a menu item or to manipulate  
text or graphics designated by the pointer, and  
press the right button to display a menu or other  
function depending on the software you are  
using.  
Power button  
Keyboard  
Press this button to turn the computer's power on  
or off.  
Your computer’s keyboard contains character  
keys, control keys, function keys, and special  
Windows keys, providing all the functionality of a  
full-size keyboard.  
Refer to the The Keyboard section for details.  
Touch Pad  
The Touch Pad located in the palm rest is used  
to control the movement of the on-screen pointer.  
To use the Touch Pad, simply touch and move  
your fingertip across it in the direction you want  
the on-screen pointer to go.  
AccuPoint control  
buttons  
Control buttons below the keyboard let you select  
menu items or manipulate text and graphics  
designated by the on-screen pointer. Only  
models equipped with an AccuPoint are  
equipped with AccuPoint control buttons.  
AccuPoint  
A pointer control device located in the center of  
the keyboard is used to control the on-screen  
pointer. Some models are equipped with an  
AccuPoint.  
Middle button  
Only some models are equipped with the middle  
button.  
Press this button to turn on the auto scrolling  
feature for the Touch Pad. You can use Touch  
Pad to emulate the scrolling functions of a mouse  
wheel. To scroll vertically, move your finger up or  
down on the Touch Pad. To scroll horizontally,  
move your finger left or right on the Touch Pad.  
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NFC (Near Field  
Communication)  
detection area  
NFC (Near Field Communication) initiates  
interactions immediately between people and  
objects close the computer. NFC enables quick  
ad-hoc connections from PC to PC, or PC to  
device, through simple physical touch, without  
the pre-requisite of formal pairing. The  
interactions are intended to be quick, simple and  
delightful, simplifying the interactions with daily  
used devices and promoting a more social  
computing experience.  
Some models are equipped with NFC function.  
Internal Hardware Components  
This section describes the internal hardware components of your computer.  
The actual specifications may vary depending on the model you  
purchased.  
CPU  
The processor type varies depending on model.  
To check which type of processor is included in  
your model, click Start -> Control Panel ->  
System and Security -> System.  
Legal Footnote (CPU)  
For more information regarding CPU, please refer to the Legal Footnotes  
section.  
Hard Disk Drive or  
Solid State Drive  
The capacity of the HDD/SSD varies depending  
on the model.  
To check which type of HDD/SSD is included in  
your model, open the TOSHIBA PC Health  
Monitor utility by clicking Start -> All Programs -  
> TOSHIBA -> Support & Recovery -> PC  
Health Monitor, and then click PC Information.  
Please note that part of the hard disk's overall  
capacity is reserved as administration space.  
In this manual, the word "HDD" or "Hard disk drive" also refers to the  
SSD unless otherwise stated.  
SSD is a large-capacity storage media which uses Solid-State  
Memory in place of a magnetic disk of the hard disk.  
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Under certain unusual conditions of prolonged non-use and/or exposure to  
high temperatures, the SSD may be vulnerable to data retention errors.  
Legal Footnote (HDD/SSD Capacity)  
For more information regarding HDD/SSD Capacity, please refer to the  
Legal Footnotes section.  
RTC battery  
Video RAM  
The internal RTC battery backs up the Real Time  
Clock (RTC) and calendar.  
The memory in a computer's graphics adaptor,  
used to store the image displayed on a bitmap  
display.  
The amount of Video RAM available is  
dependent on the computer's system memory.  
Start -> Control Panel -> Appearance and  
Personalization -> Display -> Adjust  
resolution.  
The amount of Video RAM can be verified by  
clicking the Advanced settings button in the  
Screen Resolution window.  
Display controller  
The display controller interprets software  
commands into hardware commands that turn  
particular parts on the screen on or off.  
The display controller also controls the video  
mode and uses industry standard rules to govern  
the screen resolution and the maximum number  
of colors that can be displayed at a time.  
Therefore, software written for a given video  
mode will run on any computer that supports that  
mode.  
Legal Footnote (Graphics Processing Unit (GPU))  
For more information regarding Graphics Processing Unit (GPU), please  
refer to the Legal Footnotes section.  
NVIDIA Graphic Control  
Some NVIDIA graphics models may include NVIDIA® Optimus™  
technology feature.  
NVIDIA® Optimus™ technology intelligently optimizes notebook  
performance by seamlessly switching between a discrete NVIDIA GPU for  
great graphics performance and an Intel integrated graphics chip for  
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sustained battery life. Switching is automatic and does not require the user  
to reboot the computer.  
In the Manage 3D Settings menu of NVIDIA Control Panel, you can change  
the global 3D settings and create overrides for specific programs. The  
overrides will be used automatically each time the specified programs are  
launched.  
Please use the default setting for NVIDIA Optimus technology.  
If the program does not run normally after the setting has been  
changed, please restore the program to the default setting.  
If the program does not run normally, please restore the Preferred  
graphics processor to the default setting.  
When you use some video playback programs to play video files, the  
preferred graphics processor in the "Program Settings" tab cannot be  
changed to the graphics other than "Integrated Graphics".  
To access the Program Settings, click "NVIDIA Control Panel" ->  
"Manage 3D settings" -> "Program Settings".  
To launch the NVIDIA Control Panel, Click Start -> Control Panel ->  
Hardware and Sound -> NVIDIA Control Panel.  
For more information about the NVIDIA Control Panel system, please refer  
to the NVIDIA Control Panel Help. To access it, click Help from the main  
menu and then select NVIDIA Control Panel Help.  
On Optimus models, two kinds of Display Drivers are installed: “Intel® HD  
Graphics Driver” and “NVIDIA Graphics Driver XXX.XX”.  
Do not uninstall the display driver from “Uninstall Program” in the Control  
Panel.  
If you have to uninstall the display driver, please follow the steps below:  
1. Uninstall “NVIDIA Graphics Driver XXX.XX”.  
2. Then uninstall “Intel® HD Graphics Driver”.  
Intel® Display Power Saving Technology  
Intel GPU models may include the Display Power Saving Technology  
feature that can save the computer's power consumption by optimizing  
picture contrast on the internal LCD.  
This feature can be used if the computer is:  
running under battery mode  
using the internal LCD display only  
The Display Power Saving Technology feature is enabled at factory default.  
If you want to disable this feature, you can disable it.  
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The Display Power Saving Technology feature can be disabled in the Intel®  
HD Graphics Control Panel/Intel® Graphics and Media Control Panel.  
You can access this control panel in the following way:  
Right-click on the desktop and click Graphics Properties...  
In Intel® HD Graphics Control Panel:  
1. Click Power and select On battery.  
2. Click Off under Display Power Saving Technology.  
3. Click Apply.  
If you want to enable this feature, under the conditions mentioned above,  
click On under Display Power Saving Technology.  
In Intel® Graphics and Media Control Panel:  
1. Click Power.  
2. Select On battery from the drop-down menu in Power Source.  
3. Clear the Display Power Saving Technology check box.  
4. Click OK.  
If you want to enable this feature, under the conditions mentioned above,  
select the Display Power Saving Technology check box.  
Intel Rapid Start Technology  
Your computer may support Intel® Rapid Start Technology which enables  
the computer to change to Hibernation Mode from Sleep Mode after a  
specified period of time.  
With the Intel® Rapid Start Technology, the Windows can rapidly resume  
from Hibernation Mode and battery life will be longer than when in Sleep  
Mode.  
Intel® Rapid Start Technology is enabled at factory default. The computer  
will switch to Hibernation Mode after two hours of Sleep Mode.  
You can use BIOS Setup to enable/disable the function and change the  
specified time setting from Sleep Mode to Hibernation Mode.  
1. Launch the BIOS setup utility. Please refer to TOSHIBA Setup Utility  
section for further information.  
2. Select Advanced.  
3. Enable/Disable Intel(R) Rapid Start Technology function.  
4. You can select the period of time from Sleep Mode to Hibernation  
Mode using Rapid Start Entry after. If the Immediately option is  
selected, the computer will switch to Hibernation Mode immediately  
after your computer goes into the Sleep Mode.  
When Intel® Rapid Start Technology is enabled, switching from Sleep  
Mode to Hibernation Mode consumes power. When you carry your  
computer aboard on an aircraft or in places where electronic devices  
are regulated or controlled, always power off your computer.  
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When Intel® Rapid Start Technology is enabled, Wake-up on LAN,  
Wake-up on USB or Wake-up from Sleep Mode automatically  
functions are not available when the computer has been switched from  
Sleep Mode to Hibernation Mode.  
The Windows cannot be restored normally if the battery is exhausted  
when the computer is moving from Sleep Mode to Hibernation Mode.  
The partition allocation on the Solid State Drive for the Intel® Rapid  
Start Technology cannot be deleted even if Intel® Rapid Start  
Technology is disabled.  
Intel® Rapid Start Technology can be used only for Windows operating  
system.  
Intel® Rapid Start Technology cannot be used in models that do not  
equipped with a Solid State Drive.  
The Windows restore time from Hibernation Mode depends on the  
amount of system memory used in the computer.  
Power Condition Descriptions  
Power conditions  
The computer's operating capability and battery charge status are affected  
by different power conditions, including whether an AC adaptor is  
connected and what the charge level is for that battery.  
The LED in the table below refers to the DC IN/Battery indicator.  
Power on  
Power off  
(no operation)  
AC adaptor Battery fully  
connected charged  
• Operates  
• No charge  
• LED: green  
• No charge  
• LED: green  
Battery partially • Operates  
• Quick charge  
• LED: orange  
charged or no  
charge  
• Charge  
• LED: orange  
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Power on  
Power off  
(no operation)  
AC adaptor Remaining  
• Operates  
• LED: off  
not  
battery capacity  
connected  
is above low  
battery trigger  
point  
Remaining  
battery capacity  
is below low  
battery trigger  
point  
• Operates  
• LED: flashes  
orange  
Remaining  
Computer shuts  
battery capacity down  
is exhausted  
DC IN/Battery indicator  
Check the DC IN/Battery indicator to determine the status of the battery  
pack and the power status with the AC adaptor connected. The following  
indicator conditions should be noted:  
Flashing Orange  
The battery charge is low. The AC adaptor must  
be connected in order to recharge the battery.  
Orange  
Indicates the AC adaptor is connected and the  
battery is charging.  
Green  
Indicates the AC adaptor is connected and the  
battery is fully charged.  
Flashing Green  
Indicates a problem with the computer. Please  
disconnect the AC adaptor and remove the  
battery for several seconds, and then reinstall the  
battery and reconnect the AC adaptor - if it still  
does not operate properly, you should contact  
your reseller or dealer.  
No light  
Under any other conditions, the indicator does  
not light.  
If the battery pack becomes too hot while it is being charged, the charge  
will stop and the DC IN/Battery indicator will go out. When the battery  
pack's temperature falls to a normal range, charging will resume - this  
process will occur regardless of whether the computer's power is on or off.  
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Power indicator  
Check the Power indicator to determine the power status of the computer -  
the following indicator conditions should be noted:  
Green  
Indicates power is being supplied to the  
computer and the computer is turned on.  
Flashing Orange  
Indicates that the computer is in Sleep Mode and  
that there is sufficient power available (AC  
adaptor or battery) to maintain this condition.  
No light  
Under any other conditions, the indicator does  
not light.  
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Chapter 4  
Operating Basics  
This chapter describes the basic operations of your computer, and  
highlights the precautions that should be taken when using it.  
Using the Touch Pad  
The Touch Pad located in the palm rest may support the following  
gestures:  
Tap  
Simply tap your finger on the Touch Pad to act  
on items on the screen. (Similar to left-click)  
Pinch or stretch  
Two-Finger Scroll  
Place two or more fingers down on the Touch  
Pad and move them toward each other (pinch) or  
away from each other (stretch). This will visually  
zoom in or out.  
Place two fingers down and slide them vertically  
or horizontally from anywhere on the Touch Pad.  
This allows you to operate the scroll bars of a  
window.  
Some of the Touch Pad operations described in this section are only  
supported in certain applications.  
The Keyboard  
The number of keys available on your keyboard will depend on which  
country/region your computer is configured for, with keyboards being  
available for numerous languages.  
There are different types of keys, specifically typewriter keys, function keys,  
soft keys, Windows special keys and the keypad overlay.  
Never remove the key caps on your keyboard. Doing so could cause  
damage to the parts under the key caps.  
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Keyboard indicator  
The following figure shows the position of the CAPS LOCK indicator and  
NUM LOCK indicator which show the following conditions:  
When the CAPS LOCK indicator glows, the keyboard will produce  
capitals when any letter is typed.  
When the NUM LOCK indicator glows, the ten key allows you to enter  
numbers.  
Figure 4-1 Keypad indicator  
2
1
1. CAPS LOCK indicator  
2. NUM LOCK indicator  
CAPS LOCK  
This indicator glows green when letter keys are  
locked into their uppercase format.  
NUM LOCK  
When the NUM LOCK indicator glows, you can  
use the number keys on the keyboard for number  
entry.  
Function Key  
The function keys (F1 ~ F12) are the twelve keys at the top of your  
keyboard.  
Function keys let you enable or disable certain features of the computer.  
The functions can be performed by pressing the associated function keys.  
Mute  
Pressing FN + ESC turns the volume on and off.  
Lock  
Pressing FN + F1 enters ''Lock computer mode''. To restore your  
desktop, you need to log on again.  
Power Plan  
Pressing FN + F2 changes the power settings.  
Sleep  
Pressing FN + F3 switches the system to Sleep Mode.  
Hibernate  
Pressing FN + F4 switches the system to Hibernation Mode.  
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Output  
Pressing FN + F5 changes the active display device.  
To use a simultaneous mode, you must set the resolution of the internal  
display panel to match the resolution of the external display device.  
Brightness Down  
Pressing FN + F6 decreases the computer's display panel brightness  
in individual steps.  
Brightness Up  
Pressing FN + F7 increases the computer's display panel brightness in  
individual steps.  
Wireless  
Pressing FN + F8 turns the Airplane mode on or off.  
If no wireless communication device is installed, no dialog box will appear.  
Touch Pad  
Pressing FN + F9 enables or disables the Touch Pad function.  
Zoom (Display resolution)  
Pressing FN + Space changes the display resolution.  
ODD  
Pressing FN + TAB ejects the disc tray.  
Reduce  
Pressing FN + 1 reduces the icon size on the desktop or the font sizes  
within one of the supported application windows.  
Enlarge  
Pressing FN + 2 enlarges the icon size on the desktop or the font  
sizes within one of the supported application windows.  
Volume down  
Pressing FN + 3 decreases the volume in increment.  
Volume up  
Pressing FN + 4 increases the volume in increment.  
Flash Cards  
Flash Cards makes it visual and easy to access and use the function keys.  
Normally the cards are hidden from view. To activate and use the Flash  
Cards, follow the steps below:  
Standard F1-F12 mode  
1. Press and hold the FN key.  
Flash Cards will appear on top of the screen by default.  
2. Press the function key or click the card associated with the desired  
function.  
The selected card with available options will appear.  
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3. Press the function key repeatedly to cycle through the available  
options and release the FN key when the desired option is selected.  
You can also click the desired option.  
Special function mode  
1. Press the function key repeatedly to cycle through the available  
options and release it when the desired option is selected.  
For more information, please refer to the TOSHIBA Flash Cards Help file.  
To access this help, click Start -> All Programs -> TOSHIBA -> Tools &  
Utilities -> Flash Cards. In the Settings for Flash Cards window, click  
the Help button.  
Sticky key  
You can use the TOSHIBA Accessibility utility to make the FN key sticky,  
that is, you can press it once, release it, and then press a desired function  
key. To start the TOSHIBA Accessibility utility, click Start -> All Programs  
-> TOSHIBA -> Tools & Utilities -> Accessibility.  
Windows special keys  
The keyboard provides two keys that have special functions in Windows,  
the Windows Start Button key activates the Start menu while the  
application key has the same function as the secondary (right) mouse  
button.  
This key activates the Windows Start menu.  
This key has the same function as the secondary (right) mouse button.  
Using the AccuPoint  
To use the AccuPoint, simply push it with your finger tip in the direction you  
want to move the on-screen pointer.  
Two buttons above the Touch Pad work in the same way with the  
AccuPoint as they do with the Touch Pad.  
Some models are equipped with an AccuPoint.  
AccuPoint precautions  
Certain conditions can affect the on-screen pointer when using AccuPoint.  
For example, the pointer may travel contrary to AccuPoint operation or an  
error message may appear, if  
You touch the AccuPoint during power-up.  
You apply constant, soft pressure during power-up.  
There is a sudden temperature change.  
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Strong stress is applied to the AccuPoint.  
If an error message appears, reboot the computer. If an error message  
does not appear, wait a moment for the pointer to stop, then continue  
operation.  
Replacing the cap  
The AccuPoint cap is an expendable item that should be replaced after  
prolonged use. The spare AccuPoint cap is supplied with some models.  
1. To remove the AccuPoint cap, firmly pinch the cap and pull it straight  
up.  
Figure 4-2 Removing the AccuPoint cap  
1
1. AccuPoint cap  
Product appearance depends on the model you purchased.  
2. Position a new cap on the peg and press it into place.  
The peg is square, so be careful to align the cap’s square hole with the  
peg.  
Using the Fingerprint Sensor  
This product has a fingerprint utility installed for the purpose of enrolling  
and recognizing fingerprints. By enrolling the ID and password onto the  
fingerprint authentication feature, it is no longer necessary to input the  
password from the keyboard. Fingerprint feature enables you to:  
Logon to Windows and access a security enabled homepage through  
Internet Explorer.  
Files and folders can be encrypted/decrypted and third party access to  
them prevented.  
Unlock the password-protected screen-saver.  
Authentication of the User Password (and, if applicable, the HDD/SSD  
Password) when booting up the computer (Pre-Boot authentication).  
Single Sign-On feature  
Fingerprint cannot be used in models that do not have a fingerprint module  
installed.  
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How to Swipe your Finger  
Using the following steps when swiping fingers for fingerprint registration or  
authentication will help to minimize authentication failures:  
Align the first joint of the finger to the center of the sensor. Lightly touch the  
sensor and swipe finger levelly towards you until the sensor surface  
becomes visible. In performing this process, you should also take care to  
ensure that the center of your fingerprint is on the sensor.  
The following illustrations show the recommended way to swipe your finger  
over the fingerprint sensor.  
Figure 4-3 Swipe the finger  
1
1
1. Sensor  
Avoid swiping with your finger stiff or pressed too hard onto the  
sensor, and take care to ensure that the center of the fingerprint is  
touching the sensor before swiping. Either of these conditions may  
cause fingerprint reading to fail.  
Check the center of the fingerprint whorl before swiping and then  
ensure this is swiped along the center line of the sensor.  
There is a possibility of authentication failures if the finger is swiped  
too quickly or too slowly - follow any on-screen instructions to adjust  
the speed used during the swipe process.  
Points to note about the Fingerprint Sensor  
Please be aware of the following considerations when using the fingerprint  
sensor. A failure to follow these guidelines might result in damage to the  
sensor, sensor failure, fingerprint recognition problems or a lower  
fingerprint recognition success rate.  
Do not scratch or poke the sensor with your nails or any hard or sharp  
objects.  
Do not press the sensor strongly.  
Do not touch the sensor with a wet finger or any wet objects - keep the  
sensor surface dry and free from water vapor.  
Do not touch the sensor with a soiled or dirty finger as minute foreign  
particles of dust and dirt may scratch it.  
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Do not paste stickers or write on the sensor.  
Do not touch the sensor with a finger or any other object which may  
have a build-up of static electricity on it.  
Observe the following before you place your finger on the sensor whether  
for fingerprint enrollment/registration or recognition.  
Wash and dry your hands thoroughly.  
Remove static electricity from your fingers by touching any metal  
surface. Static electricity is a common cause of sensor failures,  
especially when the weather is dry.  
Clean the sensor with a lint-free cloth - do not use detergent or any  
other chemicals to clean the sensor.  
Avoid the following finger conditions for enrollment or recognition as  
they may result in fingerprint enrollment errors or a drop in the  
fingerprint recognition success rate  
Soaked or swollen finger, for example as may occur after taking a  
bath.  
Injured finger  
Wet finger  
Soiled or oily finger  
Extremely dry skin condition on finger  
Observe the following to improve the fingerprint recognition success rate.  
Enroll two or more fingers.  
Enroll additional fingers if a recognition failure often occurs when using  
already enrolled fingers.  
Check the condition of your finger - any conditions which have  
changed since enrollment, such as injury, rough skin, and extremely  
dry, wet, soiled, dirty, oily, soaked or swollen fingers, may lower the  
recognition success rate. Also if the fingerprint is worn down or the  
finger becomes thinner or fatter, the recognition success rate may be  
lowered.  
As the fingerprint for each finger is different and unique you should  
ensure that only the registered or enrolled fingerprint or fingerprints  
are used for identification.  
Check the position and speed at which you swipe your finger across  
the sensor - please refer to the preceding drawing.  
The fingerprint sensor compares and analyzes the unique  
characteristics in a fingerprint. However, there may be instances  
where certain users are unable to register their fingerprints due to  
insufficient unique characteristics in their fingerprints.  
The recognition success rate may differ from user to user.  
Points to note about Fingerprint Utility  
If Windows file encryption function EFS (Encryption File System) is  
used to encrypt a file, the file cannot be further encrypted using the  
encryption function of this software.  
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You can back up the fingerprint data or the information registered to  
Automatic password input in IE.  
Please use Import/Export in TOSHIBA Fingerprint Utility main menu.  
Please also refer to the fingerprint utility Help file for more information  
by clicking ? in TOSHIBA Fingerprint Utility main menu.  
Fingerprint utility limitations  
TOSHIBA does not guarantee that the fingerprint utility technology will be  
completely secure or error-free, or that it will accurately screen out  
unauthorized users at all times. TOSHIBA is not liable for any failure or  
damage that might arise out of the use of the fingerprint software.  
The fingerprint sensor compares and analyzes the unique  
characteristics in a fingerprint. However, there may be instances  
where certain users are unable to register their fingerprints due to  
insufficient unique characteristics in their fingerprints.  
The recognition success rate may differ from user to user.  
Setup Fingerprint Registration  
Please use the following procedure when first using fingerprint  
authentication.  
In use, the fingerprint authentication system will use the same  
username and password as defined within the Windows operating  
system. If no Windows password has been configured, you must do  
this before starting the fingerprint registration process.  
This sensor has the memory space for at least twenty fingerprint  
patterns. You might be able to register more fingerprint patterns  
depending on the sensor memory usage.  
1. Click Start -> All Programs -> TOSHIBA -> Tools & Utilities ->  
Fingerprint Utility.  
2. The Enroll screen is displayed. Enter the current account password  
into the Windows Password field. If no Windows password has been  
configured, you will be asked to configure the new logon password.  
Then click Next.  
3. Click the non-enrolled finger you want to register and then click Next.  
4. The instructions for enrollment operation screen is displayed. Carefully  
read them and then click Next.  
5. The scanning practice screen is displayed. You are able to practice  
swiping (three times) your finger to ensure you use the correct  
method. When you have finished practicing swiping your finger, click  
Next.  
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6. Swipe four times with the same finger. If scanning of fingerprint  
succeeds, "Enrollment succeeded! Do you want to save this  
fingerprint?" message box will appear. Click OK.  
7. The following message will be displayed: "It’s strongly recommended  
you enroll one more fingerprint.". Click OK and repeat Step 3, 4, 5 and  
6 with another finger.  
It is strongly recommended that you register 2 or more fingerprints.  
You cannot enroll the same fingerprint more than once, even on a  
different user account.  
Delete the Fingerprint Data  
Saved fingerprint data is stored in special non-volatile memory inside the  
fingerprint sensor. Therefore, if you give the computer to someone else, or  
dispose of it in any way, the following process is recommended to delete  
your fingerprint information:  
Delete the fingerprint data for the currently logged in user  
1. In the TOSHIBA Fingerprint Utility main menu, select Fingerprint  
Enroll.  
2. In the Fingerprint Enroll window, it enables you to delete the  
fingerprint data for the currently logged in user. Click an enrolled finger  
you want to delete. "Do you want to delete?" message box will appear  
on the screen and then click OK. If you want to delete other  
fingerprints, repeat this step. If only one fingerprint is registered, the  
message "At least one fingerprint is required." will appear after clicking  
OK. You are not allowed to delete a unique fingerprint.  
3. Click Close.  
4. "Do you want to quit?" is displayed. Click OK. It will be returned to the  
TOSHIBA Fingerprint Utility main menu.  
Delete all users fingerprints  
1. In the TOSHIBA Fingerprint Utility main menu, click Run as  
administrator.  
2. User Account Control window is displayed. Click Yes.  
3. Swipe your enrolled finger.  
4. Select Fingerprint Management option.  
5. A list of fingerprint information for all users is shown in the screen.  
Click the enrolled fingerprint data you want to delete, and then click  
Delete Selected Items.  
6. "Do you want to delete the selected fingerprints?" message box will  
appear on the screen. Click OK.  
7. Click Close.  
8. "Do you want to quit?" is displayed. Click OK. It will be returned to the  
TOSHIBA Fingerprint Utility main menu.  
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Windows Logon via Fingerprint Authentication  
In place of the usual Windows logon by ID and password, fingerprint  
authentication also allows logon to Windows.  
This is useful especially when many users are using the PCs, as user  
selection can be skipped.  
Fingerprint Authentication Procedure  
1. Start up the computer.  
2. The Logon Authorization screen is displayed. Choose any of the  
enrolled fingers and swipe the fingerprint on the sensor. If  
authentication is successful, the user will be logged on to Windows.  
If the fingerprint authentication fails, please logon using the Windows  
logon password.  
A warning message will be displayed when authentication is abnormal  
or authentication is not successful within a fixed duration.  
Fingerprint Pre-Boot authentication and Single Sign-  
On feature  
Overview about Fingerprint Pre-Boot authentication  
The fingerprint authentication system can be used to replace the keyboard  
based User Password authentication system when booting up.  
If you do not want to use the fingerprint authentication system for password  
authentication when booting up, but prefer to use the keyboard-based  
system instead, follow the on-screen instructions when the Fingerprint  
System Authentication screen is displayed. This will switch the password  
input screen across to the keyboard-based one.  
You must ensure that you use the TOSHIBA Password Utility to  
register a User Password before using the Fingerprint Pre-Boot  
authentication and its extended function to allow fingerprints to be  
used to access the computer when it is turned on.  
When swiping your finger, please ensure that you do it slowly and at a  
constant speed. If you find that this does not improve the  
authentication rate, you should try to adjust the speed at which the  
finger is swiped.  
If there are any changes in the environment or settings related to  
authorization, you will be required to provide authorization information  
such as a User Password (and, if applicable, the HDD/SSD  
Password).  
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Overview about Fingerprint Single Sign-On feature  
This is a feature that allows the user to complete the authentication for both  
the User/BIOS Password (and, if applicable, the HDD/SSD Password) and  
logging onto Windows using only one fingerprint authentication when  
booting up.  
It is necessary to register the User/BIOS Password and Windows Logon  
Password before using the Fingerprint Pre-Boot authentication and this  
Fingerprint Single Sign-On Feature. Please use the TOSHIBA Password  
Utility to register your User/BIOS Password. If Windows Logon is not the  
default for your system, see Manual to register your Windows Logon  
Password.  
Only one fingerprint authentication is required to replace the User/BIOS  
Password (and, if applicable, the HDD/SSD Password) and the Windows  
Logon Password.  
How to Enable Fingerprint Pre-Boot authentication and  
Single Sign-On feature  
It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint  
Utility prior to enabling and configuring the Pre-Boot authentication and  
Single Sign-On feature. You should check that your fingerprint is enrolled  
before configuring the settings.  
1. Logon as Administrator (means a user has administrator privileges).  
2. In the TOSHIBA Fingerprint Utility main menu, click Run As  
Administrator.  
3. User Account Control window is displayed. Click Yes.  
4. Swipe your finger across the fingerprint sensor.  
5. Select Setting in the main menu to open the Setting window. You can:  
Select Pre-Boot authentication check box if you want to use the  
fingerprint Pre-Boot authentication feature.  
Select Pre-Boot authentication and Single Sign-On check boxes if  
you want to use the Single Sign-On feature.  
6. Click Apply.  
7. "Save successfully" is displayed. Click OK.  
8. Click Close.  
9. "Do you want to quit?" is displayed. Click OK. It will be returned to the  
TOSHIBA Fingerprint Utility main menu.  
This modified configuration for fingerprint Pre-Boot authentication and  
Single Sign-On feature becomes effective the next time the system is  
booted up.  
Optical disc drives  
Some models are equipped with a Optical disc drive. When the computer is  
accessing an optical disc, the indicator on the drive glows.  
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Formats  
The drives support the following formats.  
DVD Super Multi drive  
The drive supports the following formats: CD-ROM, DVD-ROM, DVD-  
Video, CD-DA, CD-Text, Photo CD™ (single/multi-session), CD-ROM  
Mode 1/Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-  
EXTRA), Addressing Method 2, DVD-R, DVD-RW, DVD+R, DVD+RW,  
DVD-RAM, DVD-R DL (Format1), DVD+R DL.  
Blu-ray™ Writer drive BDXL™  
The drive supports the following formats: CD-ROM, DVD-ROM, DVD-  
Video, CD-DA, CD-Text, Photo CD™ (single/multi-session), CD-ROM  
Mode 1/Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-  
EXTRA), Addressing Method 2, DVD-R, DVD-RW, DVD+R, DVD+RW,  
DVD-RAM, DVD-R DL (Format1), DVD+R DL, BD-ROM, BD-ROM DL, BD-  
R, BD-R DL, BD-RE, BD-RE DL,BD-R TL, BD-R QL and BD-RE TL.  
Some types and formats of DVD-R DL and DVD+R DL discs may be  
unreadable.  
Using Optical Disc Drives  
The full-size drive provides high-performance execution of disc based  
programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without  
an adaptor.  
For precautions on writing to discs, refer to the Writing discs section.  
To load discs, follow the steps as detailed below:  
1. When the computer’s power is on, press the eject button to open the  
disc tray slightly.  
2. Grasp the disc tray gently and pull until it is fully opened.  
Figure 4-4 Pressing the eject button and pulling the disc tray open  
1
2
1. Eject button  
2. Disc tray  
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3. Lay the disc, label side up, in the disc tray.  
Figure 4-5 Inserting a disc  
1
1. Laser lens  
When the disc tray is fully opened, the edge of the computer will cover the  
disc tray slightly. Therefore, you will need to turn the disc at an angle when  
you place it in the disc tray. After seating the disc, however, make sure it  
lies flat.  
Do not touch the laser lens or any portion of its surrounding casing as  
this could cause misalignment.  
Prevent foreign objects from entering the drive. Check the surface of  
the disc tray, especially the area behind the front edge of the disc tray,  
to make sure there are no such objects before closing the drive.  
4. Press gently at the center of the disc until you feel it click into place.  
The disc should lie below the top of the spindle, flush with the spindle  
base.  
5. Push the center of the disc tray to close it. Press gently until it locks  
into place.  
If the disc is not seated properly when the disc tray is closed, the disc might  
be damaged. Also, the disc tray might not open fully when you press the  
eject button.  
Removing discs  
To remove the disc, follow the steps as detailed below:  
Do not press the eject button while the computer is accessing the optical  
disc drive. Wait for the optical disc drive indicator to go out before you open  
the disc tray. Also, if the disc is spinning when you open the disc tray, wait  
for it to stop before you remove it.  
1. To pop the disc tray partially open, press the eject button. Gently pull  
the disc tray out until it is fully opened.  
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When the disc tray pops open slightly, wait a moment to make sure the  
disc has stopped spinning before pulling the disc tray fully open.  
2. The disc extends slightly over the sides of the disc tray so you can  
grasp it. Gently lift out the disc.  
3. Push the center of the disc tray to close it. Press gently until it locks  
into place.  
How to remove disc when the disc tray will not open  
Pressing the eject button will not open the disc tray when the computer  
power is off. If the power is off, you can open the disc tray by inserting a  
slender object (about 20 mm) such as a straightened paper clip into the  
manual eject hole near the eject button.  
Figure 4-6 Manual release with the manual eject hole  
Φ1.0mm  
1
1. Manual eject hole  
Turn off the power before you use the manual eject hole. If the disc is  
spinning when you open the disc tray, the disc could fly off the spindle and  
cause injury.  
Writable discs  
This section describes the types of writable discs. Check the specifications  
of your drive to see the types of discs it can write. Use TOSHIBA Disc  
Creator to write compact discs.  
CDs  
CD-R discs can be written only once. The recorded data cannot be  
erased or changed.  
CD-RW discs including multi speed CD-RW discs, high-speed CD-RW  
discs and ultra-speed CD-RW discs can be recorded more than once.  
DVDs  
DVD-R, DVD+R, DVD-R DL and DVD+R DL discs can be written only  
once. The recorded data cannot be erased or changed.  
DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than  
once.  
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Blu-ray™ discs  
BD-R, BD-R DL discs can be written only once. The recorded data  
cannot be erased or changed.  
BD-RE, BD-RE DL discs can be recorded more than once.  
Writing discs  
You can use the DVD Super Multi drive to write data to either CD-R, CD-  
RW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW or  
DVD-RAM discs.  
You can use the Blu-ray™ Writer drive BDXL™ to write data to either CD-  
R, CD-RW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW,  
DVD-RAM, BD-R, BD-R DL, BD-RE, BD-RE DL,BD-R TL, BD-R QL or BD-  
RE TL discs.  
When writing information to media using an optical drive, you should  
always ensure that you connect the AC adaptor to a live electrical outlet. It  
is possible that, if data is written while powered by the battery pack, the  
write process may sometimes fail due to low battery power - in these  
instances data loss may occur.  
Important message  
Before you write or rewrite to any of the media supported by the optical  
disc drive, please read and follow all of the setup and operating instructions  
in this section. If you fail to do so, you may find that the optical disc drive  
may not function properly, and you may fail to write or rewrite information  
successfully - this may cause you to either lose data or incur other damage  
to the drive or media.  
Disclaimer  
TOSHIBA does not assume responsibility for the following:  
Damage to any disc that may be caused by writing or rewriting with  
this product.  
Any change or loss of the recorded contents of media that may be  
caused by writing or rewriting with this product, or for any business  
profit loss or business interruption that may be caused by the change  
or loss of the recorded contents.  
Damage that may be caused by using third party equipment or  
software.  
Given the technological limitations of current optical disc writing drives, you  
may experience unexpected writing or rewriting errors due to disc quality or  
problems with hardware devices. In view of this, it is good practice to make  
two or more copies of important data, in case of any undesired change or  
loss of the recorded contents.  
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Before writing or rewriting  
Based on TOSHIBA's limited compatibility testing, we suggest the  
following manufacturers of disc media, however, it must be noted that  
disc quality can affect write or rewrite success rates. Please also be  
aware that in no event does TOSHIBA guarantee the operation,  
quality or performance of any disc.  
CD-R:  
TAIYO YUDEN CO., Ltd.  
MITSUBISHI KAGAKU MEDIA CO., LTD.  
CD-RW: (Multi-Speed, High-Speed and Ultra-Speed)  
MITSUBISHI KAGAKU MEDIA CO., LTD.  
DVD-R:  
DVD Specifications for Recordable Disc for General Version 2.0  
TAIYO YUDEN Co.,Ltd.  
MITSUBISHI KAGAKU MEDIA CO., LTD.  
Hitachi Maxell, Ltd.  
DVD-R DL:  
MITSUBISHI KAGAKU MEDIA CO., LTD.  
DVD+R:  
MITSUBISHI KAGAKU MEDIA CO., LTD.  
TAIYO YUDEN CO., Ltd.  
DVD+R DL:  
MITSUBISHI KAGAKU MEDIA CO., LTD.  
DVD-RW:  
Victor Company of Japan, Ltd. (JVC)  
MITSUBISHI KAGAKU MEDIA CO., LTD.  
DVD+RW:  
MITSUBISHI KAGAKU MEDIA CO., LTD.  
DVD-RAM: (DVD Super Multi drive only)  
Panasonic Corporation  
Hitachi Maxell, Ltd.  
BD-R:  
Panasonic Corporation  
BD-R DL:  
Panasonic Corporation  
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BD-RE:  
Panasonic Corporation  
BD-RE DL:  
Panasonic Corporation  
BD-R TL:  
TDK.  
SHARP  
BD-RE TL:  
Panasonic Corporation  
Some types and formats of DVD-R DL and DVD+R DL discs may be  
unreadable.  
Disc created in DVD-R DL format4 (Layer Jump Recording) cannot be  
read.  
When writing or rewriting  
Please observe the following points while you write or rewrite data to a  
media:  
Always copy data from the HDD/SSD to the optical media - do not use  
the cut-and-paste function as the original data will be lost if there is a  
write error.  
Do not perform any of the following actions:  
Change users in the Operating Systems.  
Operate the computer for any other function, including such tasks  
as using a mouse or Touch Pad, or closing/opening the display  
panel.  
Start a communication application.  
Apply impact or vibration to the computer.  
Install, remove or connect external devices, including such items  
as a memory media card, USB device, external monitor or an  
optical digital device.  
Use the audio/video control button to reproduce music or voice.  
Open the optical disc drive.  
Do not use shut down, log off, Sleep Mode or Hibernation Mode  
functions while writing or rewriting.  
Make sure that the write/rewrite operation is completed before going  
into either Sleep Mode or Hibernation Mode (You can remove an  
optical media on the optical disc drive after writing is completed).  
If the media is of poor quality, or is dirty or damaged, writing or  
rewriting errors may occur.  
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Set the computer on a level surface and avoid places subject to  
vibration such as airplanes, trains or cars. In addition, do not use the  
computer on an unstable surface such as a stand.  
Keep mobile phones and other wireless communication devices away  
from the computer.  
TOSHIBA Disc Creator  
Please be aware of the following limitations when you use the TOSHIBA  
Disc Creator:  
DVD Video cannot be created using TOSHIBA Disc Creator.  
DVD Audio cannot be created using TOSHIBA Disc Creator.  
You cannot use TOSHIBA Disc Creator's "Audio CD" function to  
record music to DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL or  
DVD+RW media.  
Do not use the "Disc Backup" function of TOSHIBA Disc Creator in  
order to copy DVD Video or DVD-ROM material that has copyright  
protection.  
DVD-RAM discs cannot be backed up using the "Disc Backup"  
function of TOSHIBA Disc Creator.  
You cannot back up CD-ROM, CD-R or CD-RW media to DVD-R,  
DVD-R DL or DVD-RW media using the "Disc Backup" function of  
TOSHIBA Disc Creator.  
You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R,  
DVD+R DL or DVD+RW media using the "Disc Backup" function of  
TOSHIBA Disc Creator.  
You cannot back up DVD-ROM, DVD Video, DVD-R, DVD-R DL,  
DVD-RW, DVD+R, DVD+R DL or DVD+RW to CD-R or CD-RW media  
using the "Disc Backup" function of TOSHIBA Disc Creator.  
TOSHIBA Disc Creator cannot record in packet format.  
You might not be able to use the "Disc Backup" function of TOSHIBA  
Disc Creator to back up a DVD-R, DVD-R DL, DVD-RW, DVD+R,  
DVD+R DL or DVD+RW disc that was made with other software on a  
different optical media recorder.  
If you add data to a DVD-R, DVD-R DL, DVD+R or DVD+R DL disc  
that you have already recorded to, you might not be able to read the  
added data under some circumstances. For example, it cannot be  
read under 16-bit operating systems, such as Windows 98SE and  
Windows Me, while in Windows NT4 you will need Service Pack 6 or  
later, and in Windows 2000, you will need Service Pack 2. In addition  
to this, some DVD-ROM and DVD-ROM/CD-R/RW drives cannot read  
this added data regardless of the operating system.  
TOSHIBA Disc Creator does not support recording to DVD-RAM discs  
- to achieve this you should use Windows Explorer or another similar  
utility.  
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When you back up a DVD disc, be sure that the source drive supports  
recording to DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL or  
DVD+RW media - if this is not the case then the source disc might not  
be backed up correctly.  
When you back up a DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R  
DL or DVD+RW disc, be sure to use the same type of disc.  
You cannot partially delete any data written to a CD-RW, DVD-RW or  
DVD+RW disc.  
Data Verification  
To verify that data has been written or rewritten correctly to a data disc you  
should follow the steps below before you begin the write/rewrite process:  
1. Click Start -> All Programs -> TOSHIBA -> Media & Entertainment  
-> Disc Creator to access the TOSHIBA Disc creator utility.  
2. Display the setting dialog box by one of the following two steps:  
Click the Recording settings button (  
) for writing on the main  
toolbar in the Data CD/DVD mode.  
Select Settings for Each Mode -> Data CD/DVD in the Settings  
menu.  
3. Mark the Verify Written Data check box.  
4. Select File Open or Full Compare mode.  
5. Click the OK button.  
How to learn more about TOSHIBA Disc Creator  
Please refer to the Help files for additional TOSHIBA Disc Creator  
information.  
TOSHIBA VIDEO PLAYER  
TOSHIBA VIDEO PLAYER is only provided with some models.  
Please be aware of the following limitations when you use the TOSHIBA  
VIDEO PLAYER:  
Notes on use  
This software can only be used on Windows operating system.  
TOSHIBA VIDEO PLAYER software is supported for playback of DVD  
and video file.  
Frame dropping, audio skipping or out of sync audio and video may  
occur during playback of some video titles.  
Close all other applications when using the TOSHIBA VIDEO  
PLAYER. Do not open any other applications or carry out any other  
operations during video playback. Playback may stop or not function  
properly in some situations.  
Unfinalized DVDs created on home DVD recorders may not be  
playable on the computer.  
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Use DVD-Video discs with a region code which is either "the same as  
the factory default setting" (if applicable) or "ALL".  
Do not playback video while watching or recording television programs  
using other applications. Doing so may cause video playback or  
television program recording errors. In addition, if prescheduled  
recording starts during video playback it may cause video playback or  
television program recording errors. Please view video during times  
when there is no recording prescheduled.  
The resume function cannot be used with some discs on the  
TOSHIBA VIDEO PLAYER.  
It is recommended the AC adaptor be connected when playing video.  
Power saving features may interfere with smooth playback. When  
playing video using battery power, set the Power Options to "Balance".  
The screen saver is disabled during video playback using the  
TOSHIBA VIDEO PLAYER. The computer will not automatically go  
into Hibernation, Sleep, or shut-down mode.  
Do not configure the Display automatic power off function to run while  
the TOSHIBA VIDEO PLAYER is running.  
Do not switch to Hibernation or Sleep Mode when running the  
TOSHIBA VIDEO PLAYER.  
Do not lock the computer using the Windows logo (  
when running the TOSHIBA VIDEO PLAYER.  
) + L keys  
The TOSHIBA VIDEO PLAYER does not have a parental control  
function.  
In order to protect copyrights, the Windows Print Screen function is  
disabled when TOSHIBA VIDEO PLAYER is running.  
(Print Screen functions are disabled even when running other  
applications besides TOSHIBA VIDEO PLAYER and when TOSHIBA  
VIDEO PLAYER is minimized.) Please close the TOSHIBA VIDEO  
PLAYER to use the Print Screen function.  
Carry out the installation/uninstallation of the TOSHIBA VIDEO  
PLAYER under a user account with administrator rights.  
Do not change Windows Users while TOSHIBA VIDEO PLAYER is  
running.  
For some DVD or video files, using the control window to change the  
audio track will also change the subtitle track.  
This software can only playback MPEG2, MP4 and WTV files created  
by the preinstalled applications on the same computer. Playback may  
not function properly if you use the files other than these types.  
The playback of some media files may not be normal by this player.  
This may also happen when using Windows Media Player and Video  
app.  
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Display Devices & Audio  
If the video image is not displayed on an external display or television,  
stop the TOSHIBA VIDEO PLAYER, and change the screen  
resolution. To change the screen resolution, click Start -> Control  
Panel -> Appearance and Personalization -> Display -> Adjust  
resolution. However, video cannot be output to some external  
displays and televisions due to output or playback conditions.  
When viewing video on an external display or TV, change the display  
device before playing. Video can be played only on internal LCD  
displays or external displays. In Clone mode (Dual View), TOSHIBA  
VIDEO PLAYER may not function properly.  
Do not change the screen resolution while running the TOSHIBA  
VIDEO PLAYER.  
Do not change the display device while running the TOSHIBA VIDEO  
PLAYER.  
Starting TOSHIBA VIDEO PLAYER  
Use the following procedure to start TOSHIBA VIDEO PLAYER.  
1. Insert a DVD-Video in the optical disc drive while the operating system  
is running.  
When a DVD-Video disc is set in the DVD drive (for models with DVD  
drive), TOSHIBA VIDEO PLAYER may start automatically.  
2. Click Start -> All Programs -> TOSHIBA -> Media & Entertainment  
-> TOSHIBA VIDEO PLAYER to start TOSHIBA VIDEO PLAYER.  
Operating TOSHIBA VIDEO PLAYER  
Notes on Using TOSHIBA VIDEO PLAYER.  
Screen display and available features may vary amongst videos and  
scenes.  
If the menu is opened in the Display Area using the Control window's  
Top Menu or Menu buttons, Touch Pad and mouse menu operations  
may not be able to be used.  
Open TOSHIBA VIDEO PLAYER Manual  
TOSHIBA VIDEO PLAYER features and instructions are explained in  
details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure  
to open TOSHIBA VIDEO PLAYER Manual.  
Press the F1 key when TOSHIBA VIDEO PLAYER is launched and click  
the Help button.  
TOSHIBA Blu-ray Disc Player  
Please be aware of the following limitations when you use TOSHIBA Blu-  
ray Disc Player.  
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Notes on Use  
This software can only be used on Windows operating system.  
Playback of high bit rate content may cause frame dropping, audio  
skipping or decrease in computer performance.  
Close all other applications before playing back video. Do not open  
any other applications or carry out any other operations during video  
playback.  
Do not switch to Hibernation or Sleep Mode when running the  
TOSHIBA Blu-ray Disc Player.  
Because Blu-ray Disc™ playback operates according to programs  
built into the content, operation methods, operation screens, sound  
effects, icons and other features may vary from disc to disc. For more  
information on these items refer to instructions included with content  
or contact the content manufacturers directly.  
Make sure to connect the computer's AC adapter when playing a  
video.  
TOSHIBA Blu-ray Disc Player supports AACS (Advanced Access  
Control System) copy protection technology. Renewal of the AACS  
key integrated into this product is required for uninterrupted enjoyment  
of Blu-ray Disc™. An Internet connection is required for renewal.  
AACS key renewal is provided free of charge for 5 years after the  
purchase of this product, however renewal beyond 5 years is subject  
to conditions specified by the software provider, TOSHIBA  
Corporation.  
Do not playback video while recording television programs using other  
applications. Doing so may cause video playback or television  
program recording errors. In addition, if pre-scheduled recording starts  
during video playback it may cause video playback or television  
program recording errors. Please view video during times when there  
is no recording prescheduled.  
While playing a BD-J title, keyboard shortcut is ineffective.  
Resume play function cannot be used with some discs on TOSHIBA  
Blu-ray Disc Player.  
The interactive function on Blu-ray™ discs may not work depending  
on the contents or network situation.  
Blu-ray™ drives and their associated media are manufactured  
according to the specifications of three marketing regions. Region  
codes can be set from TOSHIBA Blu-ray Disc Player. (Click the  
Setting button in the Display Area. And click the Region Menu).  
When you purchase Blu-ray™ Video, make sure it matches your drive,  
otherwise it will not play properly.  
To playback video on an external display or TV using TOSHIBA Blu-  
ray Disc Player, use output devices like external displays or TV that  
have HDCP supported HDMI port. The video cannot be displayed on  
an external display or TV connected to the RGB connector.  
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The Blu-ray Disc™ movie can be played only on internal LCD displays  
or external devices connected via an HDMI output. In Clone mode  
(Dual View), TOSHIBA Blu-ray Disc Player may not function properly.  
This product does not play HD DVD discs. Blu-ray™ discs with high  
definition content are required for HD viewing.  
This software can only playback MPEG2, MP4 and WTV files created  
by the preinstalled applications on the same computer. Playback may  
not function properly if you use the files other than these types.  
The playback of some media files may not be normal by this player.  
This may also happen when using Windows Media Player and Video  
app.  
Starting TOSHIBA Blu-ray Disc Player  
Use the following procedure to start TOSHIBA Blu-ray Disc Player.  
Insert a Blu-ray™ Movie Disc in the optical disc drive while the  
operating system is running.  
When a Blu-ray™ Movie Disc is set in the Blu-ray™ drive (for models  
with Blu-ray™ drive), TOSHIBA Blu-ray Disc Player may start  
automatically.  
Click Start -> All Programs -> TOSHIBA -> Media & Entertainment  
-> TOSHIBA Blu-ray Disc Player.  
Operating TOSHIBA Blu-ray Disc Player  
Notes on using TOSHIBA Blu-ray Disc Player.  
Screen display and available features may vary amongst Blu-ray™  
Videos and scenes.  
If the menu is opened in the Display Area using the Control window's  
Top Menu or Menu buttons, Touch Pad and mouse menu operations  
may not be able to be used.  
Open TOSHIBA Blu-ray Disc Player Manual  
TOSHIBA Blu-ray Disc Player features and instructions are explained in  
details in TOSHIBA Blu-ray Disc Player Manual.  
Use the following procedure to open TOSHIBA Blu-ray Disc Player Manual.  
Press the F1 key when TOSHIBA Blu-ray Disc Player is launched and  
click the Help button.  
Battery  
This section explains battery types, use, recharging methods and handling.  
Battery types  
The computer has different types of batteries.  
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Battery pack  
When the AC adaptor is not connected, the computer's main power source  
is a removable lithium ion battery pack, also referred to in this manual as  
the main battery. You can purchase additional battery packs for extended  
use of the computer away from an AC power source although you should  
not change the battery pack while the AC adaptor is connected.  
Before you remove the battery pack, save your data and shut down the  
computer, or place the computer into Hibernation Mode. Please be aware  
that, when placing the computer into Hibernation Mode, the contents of  
memory will be saved to the HDD/SSD, although for safety sake, it is best  
to also save your data manually.  
Real Time Clock (RTC) battery  
The Real Time Clock (RTC) battery provides power for the internal real  
time clock and calendar function and also maintains the system  
configuration while the computer is turned off. If the RTC battery becomes  
completely discharged, the system will lose this information and the real  
time clock and calendar will stop working.  
You can change the Real Time Clock settings in the TOSHIBA Setup  
Utility. Please refer to Real Time Clock for further information.  
The computer's RTC battery is rechargeable and should be replaced  
only by your dealer or by a TOSHIBA service representative. The  
battery can explode if not properly replaced, used, handled or  
disposed. Dispose of the battery as required by local ordinances or  
regulations.  
Care and use of the battery pack  
This section provides the important safety precautions in order to handle  
your battery pack properly.  
Refer to the enclosed Instruction Manual for Safety and Comfort for  
detailed precautions and handling instructions.  
Make sure the battery is securely installed in the computer before  
attempting to charge the battery pack. Improper installation could  
generate smoke or fire, or cause the battery pack to rupture.  
Keep the battery pack out of reach of infants and children. It can  
cause injury.  
The lithium ion battery pack can explode if not replaced, used,  
handled or disposed of properly. Dispose of the battery as required by  
local ordinances or regulations. Use only batteries recommended by  
TOSHIBA as replacements.  
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Charge the battery pack only in an ambient temperature between 5  
and 35 degrees Celsius. Otherwise, the electrolyte solution might leak,  
battery pack performance might deteriorate and the battery life might  
be shortened.  
Never install or remove the battery pack without first turning off the  
power and disconnecting the AC adaptor. Never remove the battery  
pack while the computer is in Sleep Mode, as data could be lost.  
Never remove the battery pack while the Wake-up on LAN function is  
enabled, as data will be lost. Before you remove a battery pack, disable the  
Wake-up on LAN function.  
Charging the batteries  
When the power in the battery pack becomes low, the DC IN/Battery  
indicator will flash orange to indicate that only a few minutes of battery  
power remain. If you continue to use the computer while the DC IN/Battery  
indicator flashes, the computer will enable Hibernation Mode so that you do  
not lose any data, and automatically turn itself off.  
You must recharge a battery pack when it becomes discharged.  
Procedures  
To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack  
and plug the other end into a working outlet - the DC IN/Battery indicator  
will glow orange while the battery is being charged.  
Use only the computer connected to an AC power source or optional  
TOSHIBA Battery charger to charge the battery pack. Never attempt to  
charge the battery pack with any other charger.  
Charging Time  
The following table shows the approximate time required to fully charge a  
discharged battery.  
Battery type  
Power off  
Power on  
Battery pack  
about 2.0 hours about 2.0 to 10.0 hours  
about 2.5 hours about 2.5 to 10.0 hours  
about 3.0 hours about 3.0 to 10.0 hours  
(24Wh, 3 cell)  
Battery pack  
(48Wh, 6 cell)  
Battery pack  
(67Wh, 6 cell)  
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Battery type  
Power off  
Power on  
RTC Battery  
(Normal)  
Doesn’t charge about 10 hours  
RTC Battery  
Doesn’t charge about 20 hours (TECRA A50-A/  
Satellite PRO A50-A)  
(High Capacity)  
about 18 hours (TECRA W50-A)  
Please be aware that the charging time when the computer is on is affected  
by ambient temperature, the temperature of the computer and how you are  
using the computer - if you make heavy use of external devices for  
example, the battery might scarcely charge at all during operation.  
Battery charging notice  
The battery may not begin charging immediately under the following  
conditions:  
The battery is extremely hot or cold (if the battery is extremely hot, it  
might not charge at all). To ensure the battery charges to its full  
capacity, you should charge it at room temperature of between 5°C to  
35°C (41°F to 95°F).  
The battery is nearly completely discharged. In this instance you  
should leave the AC adaptor connected for a few minutes and the  
battery should begin charging.  
The DC IN/Battery indicator may show a rapid decrease in battery  
operating time when you try to charge a battery under the following  
conditions:  
The battery has not been used for a long time.  
The battery has completely discharged and been left in the computer  
for a long time.  
In such cases you should follow the steps as detailed below:  
1. Fully discharge the battery by leaving it in the computer with the power  
on until the system automatically turns itself off.  
2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to  
a wall outlet that is supplying power.  
3. Charge the battery until the DC IN/Battery indicator glows green.  
Repeat these steps two or three times until the battery recovers normal  
capacity.  
Monitoring battery capacity  
Remaining battery power can be monitored using the following methods.  
Clicking the battery icon on the Taskbar  
Via the Battery Status in the Windows Mobility Center window  
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You should wait at least 16 seconds after turning on the computer  
before trying to monitor the remaining operating time. This is because  
the computer needs this time to check the battery's remaining capacity  
and then calculate the remaining operating time, based on this  
together with the current power consumption.  
Please be aware that the actual remaining operating time may differ  
slightly from the calculated time.  
With repeated discharges and recharges, the battery's capacity will  
gradually decrease. In view of this it will be noted that an often used,  
older battery will not operate for as long as a new battery even when  
both are fully charged.  
Maximizing battery operating time  
A battery's usefulness depends on how long it can supply power on a  
single charge, while how long the charge lasts in a battery depends on:  
Processor speed  
Screen brightness  
System Sleep Mode  
System Hibernation Mode  
Display power off period  
Hard Disk Drive power off period  
How often and for how long you use the HDD/SSD and external disk  
drives, for example, optical disc.  
How much charge the battery contained to begin with.  
How you use optional devices, such as a USB device, to which the  
battery supplies power.  
Whether you enable Sleep Mode, which can conserve battery power if  
you are frequently turning the computer off and on.  
Where you store your programs and data.  
Whether you close the display panel when you are not using the  
keyboard - closing the display saves power.  
The environmental temperature - operating time decreases at low  
temperatures.  
The condition of the battery terminals - you should always ensure the  
terminals stay clean by wiping them with a clean dry cloth before  
installing the battery pack.  
Batteries exhausted time  
When you turn off the power of your computer with batteries fully charged,  
the batteries will be exhausted within the following approximate period.  
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Battery type  
Sleep Mode  
Shut Down Mode  
Battery pack  
about 2 days  
about 50 days  
(24Wh, 3 cell)  
Battery pack  
about 5 days  
about 6 days  
about 100 days  
(48Wh, 6 cell)  
Battery pack  
about 135 days (TECRA A50-A/  
Satellite PRO A50-A)  
(67Wh, 6 cell)  
about 80 days (TECRA W50-A)  
about 30 days  
RTC Battery  
(Normal)  
about 30 days  
about 90 days  
RTC Battery  
about 90 days  
(High Capacity)  
Extending battery life  
To maximize the life of your battery packs:  
At least once a month, disconnect the computer from a power source and  
operate it on battery power until the battery pack fully discharges. Before  
doing so, follow the steps as detailed below.  
1. Turn off the computer's power.  
2. Disconnect the AC adaptor and turn on the computer's power - if it  
does not turn on then go to Step 4.  
3. Operate the computer on battery power for five minutes. If you find  
that the battery pack has at least five minutes of operating time,  
continue operating until the battery pack is fully discharged, however, if  
the DC IN/Battery indicator flashes or there is some other warning to  
indicate a low battery condition, go to Step 4.  
4. Connect the AC adaptor to the DC IN 19V jack of the computer, and  
to a wall outlet that is supplying power. The DC IN/Battery indicator  
should glow orange to indicate that the battery pack is being charged,  
however, in the event that DC IN/Battery indicator does not glow this  
indicates that power is not being supplied - check the connections for  
the AC adaptor and the power cord.  
5. Charge the battery pack until the DC IN/Battery indicator glows  
green.  
Replacing the battery pack  
Please be aware that the battery pack is classified as a consumable item.  
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The operating life of the battery pack will gradually reduce through  
repeated charging and discharging, and will need to be replaced when it  
reaches the end of its operating life. In addition to this, you might also  
replace a discharged battery pack with a charged spare when you are  
operating your computer away from an AC power source for an extended  
period of time.  
This section explains how to remove and install the battery pack, and  
begins with the removal process which is detailed through the following  
steps.  
Do not remove the battery pack while the computer is in Sleep Mode,  
as data is stored in RAM, so if the computer loses power it could be  
lost.  
In Hibernation Mode, data will be lost if you remove the battery pack or  
disconnect the AC adaptor before the save is completed.  
Do not touch the battery release latch while holding the computer or  
the battery pack might fall out due to the unintentional release of the  
battery release latch and cause injuries.  
Removing the battery pack  
To remove a discharged battery, follow the steps as detailed below:  
1. Save your work.  
2. Shut down the computer - ensure that the Power indicator is off.  
3. Remove all cables and peripherals that are connected to the  
computer.  
4. Close the display panel and turn the computer upside down.  
5. Slide the battery lock into its unlocked ( ) position.  
6. Slide and hold the battery release latch to disengage the battery pack  
and then lift it up to remove it from the computer.  
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Figure 4-7 Releasing the battery pack  
3
1
2
3
1
2
1. Battery lock  
2. Battery release latch  
3. Battery pack  
Installing the battery pack  
To install a battery pack, follow the steps as detailed below:  
Do not touch the battery release latch while holding the computer or the  
battery pack might fall out due to the unintentional release of the battery  
release latch and cause injuries.  
1. Insert the battery pack as far as it will go into the computer.  
2. Ensure that the battery pack is securely in place and the battery lock is  
in its locked position.  
3. Turn your computer over.  
Wireless WAN Device  
Some computers in this series are equipped with the Wireless WAN  
device. This device gives you the ability for a high-speed connection to the  
Internet, corporate intranet, and your email while you are away from the  
office.  
Installing a SIM Card  
To install a SIM card, follow the steps as detailed below:  
1. Shut down the computer - ensure that the Power indicator is off.  
2. Disconnect the AC adaptor, all cables, and any peripheral connected  
to the computer.  
3. Close the display panel.  
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4. Turn the computer upside down and remove the battery pack (refer to  
Replacing the battery pack section, if required).  
5. Locate the SIM card slot.  
6. Slide your SIM card into the SIM card slot with the metal connectors  
facing up.  
Figure 4-8 Installing the SIM Card  
2
1
1. SIM Card  
2. SIM Card Slot  
Product appearance depends on the model you purchased.  
Never allow metal objects, such as screws, staples and paper clips, to  
enter the computer. Foreign metal objects can create a short circuit,  
which can cause computer damage and fire, possibly resulting in  
serious injury.  
7. Press the SIM card gently until it clicks into place.  
8. Install the battery pack - refer to Replacing the battery pack section, if  
required.  
9. Turn your computer over.  
Removing a SIM Card  
To remove the SIM card, follow the steps as detailed below:  
1. Shut down the computer - ensure that the Power indicator is off.  
2. Disconnect the AC adaptor, all cables, and any peripheral connected  
to the computer.  
3. Close the display panel.  
4. Turn the computer upside down and remove the battery pack.  
5. Locate the SIM card slot.  
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6. Press the SIM Card gently and release it. It pops out of the slot.  
Figure 4-9 Removing the SIM Card  
1
1. SIM Card  
Product appearance depends on the model you purchased.  
7. Grasp the SIM Card and remove it.  
8. Install the battery pack and turn your computer over.  
LAN  
The computer may have built-in support for Ethernet LAN (10 megabits per  
second, 10BASE-T), Fast Ethernet LAN (100 megabits per second,  
100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second,  
1000BASE-T).  
This section describes how to connect/disconnect to a LAN.  
Do not install or remove a memory module while Wake-up on LAN is  
enabled.  
The Wake-up on LAN function consumes power even when the  
system is off. Leave the AC adaptor connected while using this  
feature.  
The Link speed (10/100/1000 megabits per second) changes  
automatically depending on the network conditions (connected device,  
cable or noise and so on).  
LAN cable types  
The computer must be configured properly before connecting to a LAN.  
Logging onto a LAN using the computer’s default settings could cause a  
malfunction in LAN operation. Check with your LAN administrator regarding  
set-up procedures.  
If you are using Gigabit Ethernet LAN (1000 megabits per second,  
1000BASE-T), be sure to connect with a CAT5e cable or higher. You  
cannot use a CAT3 or CAT5 cable.  
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If you are using Fast Ethernet LAN (100 megabits per second, 100BASE-  
TX), be sure to connect with a CAT5 cable or higher. You cannot use a  
CAT3 cable.  
If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you  
can connect with a CAT3 or higher cable.  
Connecting the LAN cable  
To connect the LAN cable, follow the steps as detailed below:  
Connect the AC adaptor before connecting the LAN cable. The AC  
adaptor must remain connected during LAN use. If you disconnect the  
AC Adaptor while the computer is accessing a LAN, the system may  
hang up.  
Do not connect any other cable to the LAN jack except the LAN cable.  
Otherwise, malfunctions or damage may occur.  
Do not connect any power supplying device to the LAN cable that is  
connected to the LAN jack. Otherwise, malfunctions or damage may  
occur.  
1. Turn off the power to all external devices connected to the computer.  
2. Plug one end of the cable into the LAN jack. Press gently until you  
hear the latch click into place.  
Figure 4-10 Connecting the LAN cable  
2
1
1. LAN jack  
2. LAN cable  
3. Plug the other end of the cable into a LAN hub connector or router.  
Check with your LAN administrator and hardware or software vendor  
before using or configuring a network connection.  
Additional memory module  
TECRA W50-A series are equipped with four memory slots. Slot C/D are  
beneath the keyboard and Slot A/B are in the underside of the computer.  
TECRA A50-A/Satellite PRO A50-A series are equipped with two memory  
slots (Slot A/B) in the underside of the computer.  
You can install additional memory into the computer in order to increase  
the amount of system memory that is available. This section describes how  
to install and remove optional memory modules.  
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You should place a mat beneath the computer in order to prevent the  
computer's lid from becoming scratched or damaged when you are  
installing/replacing the memory module. In this instance you should  
avoid mats that are made of materials that hold or generate static  
electricity.  
When installing or removing a memory module, you must ensure that  
you do not touch any other internal areas of the computer.  
Use only memory modules approved by TOSHIBA.  
Do not try to install or remove a memory module under the following  
conditions.  
a. The computer is turned on.  
b. The computer was shut down in either Sleep or Hibernation Mode.  
c. Wake-up on LAN is enabled.  
d. The wireless communication function is on.  
Be careful not to let screws or other foreign matter fall into the  
computer. It could cause malfunction or electric shock.  
Additional memory module is a precision electronic component that  
may be fatally damaged by static electricity. Since the human body  
can carry static electricity, it is important that you discharge yourself  
before touching or installing any additional memory modules. To  
discharge your body’s static electricity, simply touch any metal close to  
you with bare hands.  
Use a point size 0 Phillips screwdriver to remove and fasten the screws -  
the use of an incorrect screwdriver can damage the screw heads.  
Installing/Removing a memory module (Slot A/B)  
To install a memory module (Slot A/B), follow the steps as detailed below:  
1. Shut down the computer - ensure that the Power indicator is off.  
2. Disconnect the AC adaptor, all cables, and any peripheral connected  
to the computer.  
3. Close the display panel.  
4. Turn the computer upside down and remove the battery pack (refer to  
Replacing the battery pack section, if required).  
5. Loosen the screw securing the memory module cover in place -  
please note that the screw is attached to the cover in order to prevent  
it from being lost.  
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6. Slide your fingernail or a thin object under the cover and lift it off.  
Figure 4-11 Removing the memory module cover  
1
2
1
1. Screw  
2. Memory module cover  
Product appearance depends on the model you purchased.  
7. Follow this procedure to install or remove a memory module:  
Install procedure: Align the notch of the memory module with that of  
the memory slot and gently insert the module into the slot at about a  
30 degree angle before holding it down until the latches on either side  
snap into place.  
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Figure 4-12 Seating the memory module  
1
3
2
1
3
2
2
1
3
1. Notch  
2. Slot B  
3. Slot A  
Product appearance depends on the model you purchased.  
Never allow metal objects, such as screws, staples and paper clips, to  
enter the computer. Foreign metal objects can create a short circuit,  
which can cause computer damage and fire, possibly resulting in  
serious injury.  
Do not touch the connectors on the memory module or on the  
computer. Debris on the connectors may cause memory access  
problems.  
Do not touch any objects other than the memory module, memory slot  
and memory module cover.  
The slot A is reserved for the first memory module. Use the slot B for  
expanded memory. If only one module is installed, use the slot A.  
Align the grooves along the edges of the memory module with the  
locking tabs on the connector and insert the module into the connector  
firmly - if you find it difficult to install the memory module, gently prise  
the locking tabs outwards using the tip of your finger.  
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Please also ensure that you hold the memory module along its left and  
right hand edges - the edges with the grooves in.  
Remove procedure: Push the latches away from the module in order  
to release it - a spring will force one end of the module up at an angle.  
And then grasp the module by its edges and remove it from the  
computer.  
Never allow metal objects, such as screws, staples and paper clips, to  
enter the computer. Foreign metal objects can create a short circuit,  
which can cause computer damage and fire, possibly resulting in  
serious injury.  
If you use the computer for a long time, the memory modules and the  
circuits locating close to the memory modules will become hot. In this  
case, let them cool to room temperature before you replace them. Or  
you will get burnt if you touch any of them.  
Do not touch the connectors on the memory module or on the  
computer. Debris on the connectors may cause memory access  
problems.  
Do not touch any objects other than the memory module, memory slot  
and memory module cover.  
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Figure 4-13 Removing the memory module  
1
2
1
1
1
1
2
1
1. Latches  
Product appearance depends on the model you purchased.  
8. Seat the memory module cover in place and secure it with the screw.  
Take care to ensure that the memory module cover is firmly closed.  
Figure 4-14 Seating the memory module cover  
2
2
1
1. Memory module cover  
2. Screw  
Product appearance depends on the model you purchased.  
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9. Install the battery pack - refer to Replacing the battery pack section, if  
required.  
10. Turn your computer over.  
11. Turn the computer on and make sure the available memory is  
recognized - to confirmed it, click Start -> Control Panel -> System and  
Security -> System.  
Installing/Removing a memory module (Slot C/D)  
To install/remove a memory module (Slot C/D), follow the steps as detailed  
below:  
1. Shut down the computer - ensure that the Power indicator is off.  
2. Disconnect the AC adaptor, all cables, and any peripheral connected  
to the computer.  
3. Close the display panel.  
4. Turn the computer upside down and remove the battery pack (refer to  
Replacing the battery pack section, if required).  
5. Remove the following KB screw used to keep the keyboard secure on  
the underside of the computer.  
Figure 4-15 Removing the KB screw  
1
1. KB screw  
Product appearance depends on the model you purchased.  
6. Turn your computer over and open the display panel.  
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7. Slip your fingernail or a thin object under the notch at the end of the  
keyboard brace and lift it up to release latches and remove the  
keyboard brace.  
Figure 4-16 Removing the Keyboard brace  
1
1. keyboard brace  
Product appearance depends on the model you purchased.  
8. Lift the top edge of the keyboard while releasing the latches, rotate it  
and lay it face down on the palm rest.  
Never allow metal objects, such as screws, staples and paper clips, to  
enter the computer or keyboard. Foreign metal objects can create a  
short circuit, which can cause computer damage and fire, possibly  
resulting in serious injury.  
When you move the keyboard forward, do not touch the keys. Doing  
so could cause misalignment. Hold the keyboard by the sides and lay  
it gently on the palm rest.  
The keyboard is connected to the computer by keyboard ribbon  
cables. Be careful not to apply tension to the cable when you lift up the  
keyboard. Do not try to disconnect this cable.  
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9. Loosen the screw securing the memory module cover in place -  
please note that the screw is attached to the cover in order to prevent  
it from being lost.  
Figure 4-17 Removing the memory module cover (1)  
1
2
1. screw  
2. Memory module cover  
Product appearance depends on the model you purchased.  
10. Removing the memory module slot C/D cover.  
Figure 4-18 Removing the memory module cover (2)  
1
1. Memory module cover  
Product appearance depends on the model you purchased.  
11. Follow this procedure to install or remove a memory module:  
Install procedure: Align the notch of the memory module with that of  
the memory slot and gently insert the module into the slot at about a  
30 degree angle before holding it down until the latches on either side  
snap into place.  
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Figure 4-19 Installing the memory module  
1
1
3
2
1. Notch  
2. Slot C  
3. Slot D  
Product appearance depends on the model you purchased.  
Never allow metal objects, such as screws, staples and paper clips, to  
enter the computer. Foreign metal objects can create a short circuit,  
which can cause computer damage and fire, possibly resulting in  
serious injury.  
Do not touch the connectors on the memory module or on the  
computer. Debris on the connectors may cause memory access  
problems.  
Do not touch any objects other than the memory module, memory slot  
and memory module cover.  
Align the grooves along the edges of the memory module with the  
locking tabs on the connector and insert the module into the connector  
firmly - if you find it difficult to install the memory module, gently prise  
the locking tabs outwards using the tip of your finger.  
Please also ensure that you hold the memory module along its left and  
right edges - the edges with the grooves in.  
Remove procedure: Push the latches away from the module in order  
to release it - a spring will force one end of the module up at an angle.  
And then grasp the module by its edges and remove it from the  
computer.  
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Figure 4-20 Removing the memory module  
1
1
1
1
1. Latches  
Product appearance depends on the model you purchased.  
Never allow metal objects, such as screws, staples and paper clips, to  
enter the computer. Foreign metal objects can create a short circuit,  
which can cause computer damage and fire, possibly resulting in  
serious injury.  
Do not touch the connectors on the memory module or on the  
computer. Debris on the connectors may cause memory access  
problems.  
Do not touch any objects other than the memory module, memory slot  
and memory module cover.  
Align the grooves along the edges of the memory module with the  
locking tabs on the connector and insert the module into the connector  
firmly - if you find it difficult to install the memory module, gently prise  
the locking tabs outwards using the tip of your finger.  
Please also ensure that you hold the memory module along its left and  
right hand edges - the edges with the grooves in.  
12. Seat the memory module cover in place and secure it with the screw.  
Take care to ensure that the memory module cover is firmly closed.  
13. Insert the tabs on the bottom of the keyboard into the corresponding  
notches on the computer and engage the latches.  
Check to ensure the keyboard ribbon cables are connected to the  
computer when seating the keyboard. If the keyboard ribbon cables were  
pulled out, please contact TOSHIBA support for assistance.  
14. Set the keyboard brace into its groove and hold down to secure the  
latches.  
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15. Close the display panel and turn the computer upside down.  
16. Secure the KB screw on the underside of the computer.  
17. Install the battery pack - refer to Replacing the battery pack section, if  
required.  
18. Turn your computer over.  
19. Turn the computer on and make sure the available memory is  
recognized - to confirmed it, click Start -> Control Panel -> System and  
Security -> System.  
Memory media  
The computer is equipped with a memory media slot that can  
accommodate some kinds of memory media with various memory  
capacities so that you can easily transfer data from devices, such as digital  
cameras and Personal Digital Assistants.  
Keep foreign objects out of the memory media slot. Never allow metal  
objects, such as screws, staples and paper clips, to enter the computer or  
Keyboard. Foreign metal objects can create a short circuit, which can  
cause computer damage and fire, possibly resulting in serious injury.  
Please note that an adaptor is required to use miniSD/microSD Card.  
Please note that not all memory media have been tested and verified  
to work correctly. Therefore, it is not possible to guarantee that all  
memory media will operate properly.  
The slot does not support Magic Gate functions.  
Figure 4-21 Examples of memory media  
Secure Digital (SD) Card  
MultiMediaCard (MMC)  
microSD card adaptor and  
microSD card  
Points to note about the memory media card  
SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music  
Initiative), which is a technology adopted to prevent unlawful copy or  
playback of digital music. For this reason, you cannot copy or playback  
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protected material on another computer or other device, and you may not  
reproduce any copyrighted material except for your personal enjoyment.  
Below is a simple explanation for distinguishing SD memory cards from  
SDHC memory cards and SDXC memory cards.  
SD, SDHC and SDXC memory cards appear the same externally.  
However, the logo on memory cards is different, so pay careful  
attention to the logo when purchasing.  
The SD memory card logo is (  
The SDHC memory card logo is (  
The SDXC memory card logo is (  
).  
).  
).  
The maximum capacity of SD memory cards is 2GB. The maximum  
capacity of SDHC memory cards is 32GB. The maximum capacity of  
SDXC memory cards is 64GB.  
Memory media format  
New media cards are formatted according to specific standards. If you wish  
to reformat a media card, be sure to do so with a device that uses media  
cards.  
Formatting a memory media card  
Memory media cards are sold already formatted in conformity to specific  
standards. If you reformat a memory card, be sure to reformat it with a  
device such as digital camera or digital audio player that uses the memory  
cards, not with the format command provided within Windows.  
Should you need to format all areas of the memory card, including the  
protected area, you will need to obtain an appropriate application that  
applies the copy protection system.  
Media care  
Observe the following precautions when handling the card.  
Do not twist or bend cards.  
Do not expose cards to liquids or store in humid areas or lay media  
close to containers of liquid.  
Do not touch the metal part of a card or expose it to liquids or let it get  
dirty.  
After using card, return it to its case.  
The card is designed so that it can be inserted only one way. Do not  
try to force the card into the slot.  
Do not leave a card partially inserted in the slot. Press the card until  
you hear it click into place.  
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Set the write-protect switch to the lock position, if you do not want to  
record data.  
Memory cards have a limited lifespan, so it is important to backup  
important data.  
Do not write to a card if the battery power is low. Low power could  
affect writing accuracy.  
Do not remove a card while read/write is in progress.  
For more details on using memory cards, see manuals accompanying the  
cards.  
About the write-protect feature  
Memory media cards have a write-protect function.  
SD Card (SD memory card, SDHC memory card and SDXC memory  
card)  
Set the write-protect switch to the lock position, if you do not want to record  
data.  
Inserting memory media  
The following instructions apply to all types of supported media devices. To  
insert memory media, follow the steps as detailed below:  
1. Turn the memory media so that the contacts (metal areas) face down.  
2. Insert the memory media into the memory media slot on your  
computer.  
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3. Press the memory media gently to ensure a firm connection is made.  
Figure 4-22 Inserting memory media  
2
1
1. Memory media slot  
2. Memory media  
Make sure the memory media is oriented properly before you insert it.  
If you insert the media in wrong direction, you may not be able to  
remove it.  
When inserting the memory media, do not touch the metal contacts.  
You could expose the storage area to static electricity, which can  
destroy data.  
Do not turn the computer off or switch to Sleep Mode or Hibernation  
Mode while files are being copied - doing so may cause data to be  
lost.  
Removing memory media  
The following instructions apply to all types of supported media devices. To  
remove memory media, follow the steps as detailed below:  
1. Open the Safely Remove Hardware and Eject Media icon on the  
Windows Taskbar.  
2. Select memory media.  
3. Grasp the media and remove it.  
If you remove the memory media or turn off the power while the  
computer is accessing the memory media, you may lose data or  
damage the media.  
Do not remove the memory media while the computer is in Sleep or  
Hibernation Mode. The computer could become unstable or data in  
the memory media could be lost.  
Do not remove only the miniSD/microSD Card while leaving the  
adaptor in the memory media slot.  
ExpressCard  
Some models are equipped with a single ExpressCard slot into which any  
ExpressCard device that meets industry standards, either manufactured by  
TOSHIBA or another vendor, can be installed. The slot supports hot plug  
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connection and utilizes the PCI Express interface that supports the reading  
and writing of data at a theoretical maximum rate of 2.5Gbps.  
Inserting an ExpressCard  
The Windows hot-install feature allows you to insert ExpressCards while  
the computer is turned on.  
Do not insert an ExpressCard while the computer is in Sleep Mode or  
Hibernation Mode as you may find that some cards do not work properly.  
To insert an ExpressCard, follow the steps as detailed below:  
1. Press the Dummy card in order to eject the Dummy card partially out  
of the computer.  
2. Grasp the Dummy card and draw it.  
3. Insert the ExpressCard into the ExpressCard slot on your computer.  
4. Press the ExpressCard gently to ensure a firm connection is made.  
Figure 4-23 Inserting the ExpressCard  
1
2
1. ExpressCard slot  
2. ExpressCard  
5. After inserting the ExpressCard you should refer to its documentation  
and also check the configuration in Windows in order to ensure that it  
is correct.  
Removing an ExpressCard  
To remove an ExpressCard, follow the steps as detailed below.  
1. Open the Safely Remove Hardware and Eject Media icon on the  
Windows Taskbar.  
2. Point to ExpressCard and click the left Touch Pad control button.  
3. Press the ExpressCard in order to eject the ExpressCard partially out  
of the computer.  
4. Grasp the ExpressCard and remove it.  
5. Insert the Dummy card into the ExpressCard slot.  
When you do not use an ExpressCard, please be sure to insert a Dummy  
card.  
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Smart Card  
A Smart Card is a credit card sized plastic card. An extremely thin  
integrated circuit (IC chip) is embedded into the card on which information  
can be recorded. These cards can be used for a wide variety of  
applications including telephone related and electronic monetary payments.  
This section contains information on the proper use of the Smart Card slot,  
and it is strongly recommended that you read it before operating the  
computer.  
Some models are equipped with a Smart Card slot.  
Your computer supports ISO7816-3 asynchronous cards (support protocols  
are T=0 and T=1) with a working voltage of 5V.  
Inserting a Smart Card  
The Smart Card slot is located on the side of the computer. The Windows  
hot-install feature allows you to insert a Smart Card while the computer is  
turned on.  
To install a Smart Card, follow the steps as detailed below:  
1. Insert the Smart Card into the Smart Card slot with the metal  
connectors facing up.  
2. Press the Smart Card gently to ensure a firm connection is made. The  
computer will identify the Smart Card and display an icon in the  
Windows Taskbar.  
When inserting a Smart Card into the Smart Card slot, make sure to  
confirm that the card is oriented correctly before inserting.  
Insert the Smart Card until it reaches the end of the Smart Card slot.  
There will be about 2cm of the Smart Card sticking out of the Smart  
Card slot. Do not attempt to insert it further.  
Always remove the Smart Card from the Smart Card slot before  
moving the computer.  
Remove the Smart Card after use.  
Failure to follow these instructions may result in damage to the computer  
and/or damage to the Smart Card.  
3. After inserting the Smart Card, you should refer to its documentation  
and also check the configuration in Windows in order to ensure that it  
is correct.  
Removing a Smart Card  
To remove a Smart Card, follow the steps as detailed below:  
1. Open the Safely Remove Hardware and Eject Media icon on the  
Windows Taskbar.  
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Before removing the Smart Card, confirm that the Smart Card is not  
working with any program or system.  
Be careful not to bend the Smart Card while removing it from the  
computer.  
2. Point to Smart Card and click the left Touch Pad control button.  
3. Grasp the Smart Card and remove it.  
External Display  
Your computer video capabilities can be enhanced with additional displays.  
External displays allows you to share your desktop or extend the desktop  
area.  
As the port operation of all external monitors have not been confirmed,  
some monitors may not function properly.  
Connecting an external display  
Your computer comes with a built-in display, but you can also connect  
other external displays via available ports on the computer.  
External RGB monitor port  
An external analog monitor can be connected to the External RGB monitor  
port on the computer. To connect an external analog monitor, follow the  
steps as detailed below:  
1. Connect the RGB cable to the External RGB monitor port.  
There are no fastening screws for an external monitor cable on the  
External RGB monitor port. However, external monitor cables which have  
connectors with fastening screws can still be used.  
2. Turn the external monitor's power on.  
Figure 4-24 Connecting the RGB cable to the External RGB monitor port  
2
1
1. External RGB monitor port  
2. RGB cable  
When you turn on the power, the computer will automatically recognize the  
monitor and determine whether it is a color or monochrome device.  
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When displaying desktop on an external analog monitor, desktop is  
sometimes displayed on the center of the monitor with black bars around  
desktop (with small size).  
At that time, please read the manual of the monitor and set the display  
mode which is supporting at the monitor. Then it will be displayed with  
suitable size with correct aspect ratio.  
Display port  
Some models are equipped with a DisplayPort. This port enables you to  
connect an external monitor. To connect a DisplayPort monitor, follow the  
steps as detailed below:  
1. Plug one end of the DisplayPort cable into the DisplayPort on your  
external monitor.  
2. Plug the other end of the DisplayPort cable into the DisplayPort on  
your computer.  
3. Turn on the external monitor.  
The HDMI out port  
Some models are equipped with an HDMI out port. HDMI (High-Definition  
Multimedia Interface) port digitally transfers both video and audio data  
without reducing the quality. HDMI-compatible external display devices  
including televisions can be connected via the HDMI port.  
To connect an HDMI-compatible display device, follow the steps as  
detailed below:  
To connect a device to the HDMI out port, you must purchase an HDMI  
cable.  
1. Plug one end of the HDMI cable into the HDMI in port of the HDMI  
display device.  
2. Plug the other end of the HDMI cable into the HDMI out port on your  
computer.  
3. Turn the HDMI display device's power on.  
Figure 4-25 Connecting the HDMI out port  
2
1
1. HDMI out port  
2. HDMI cable  
Please do not plug/unplug an HDMI device under the following conditions:  
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The system is starting up.  
The system is shutting down.  
When you connect a television or external monitor to the HDMI port, the  
display output device is set to HDMI.  
When you unplug the HDMI cable and re-plug it, please wait at least 5  
seconds before you re-plug the HDMI cable again.  
Settings for display video on HDMI  
To view video on the HDMI display device, be sure to configure the  
following settings otherwise you may find that nothing is displayed.  
Be sure to use the function key to select the display device before starting  
to play video. Do not change the display device while playing video.  
Do not change the display device under the following conditions.  
While data is being read or written.  
While communication is being carried out.  
Selecting HD Format  
To select the display mode, follow the steps as detailed below:  
1. Click Start -> Control Panel.  
2. Click Appearance and Personalization.  
3. Click Display.  
4. Click Change display settings.  
5. Click Advanced settings.  
6. Click List All Modes.  
7. Select one of the mode at List All Modes.  
Wireless display  
Some models support Intel Wireless Display (Intel WiDi), a wireless  
technology which utilizes Wi-Fi to allow the computer to be wirelessly  
connected to external displays including TVs as extended screens. With  
Intel WiDi, documents, streamed/local media contents or other online  
contents can be shared wirelessly with others.  
To use Intel WiDi, either one of the following devices is required:  
A compatible external display with built-in support for Intel WiDi.  
An external display with HDMI port and a digital adaptor featuring Intel  
WiDi.  
The adaptor is a device that connects to the external display via HDMI  
port and can receive Wi-Fi signals from your computer.  
Type "Intel WiDi" from the Start menu and click Intel(R) WiDi. Intel WiDi  
application will launch and you are ready to start the connection.  
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To learn more details on how to complete the connection, please refer to  
the application help.  
Some copy protected media contents may not play on the external displays  
via Intel WiDi.  
Changing the external playback settings  
After one or more external displays are connected, the operating system  
can automatically detect, identify and setup the display settings.  
You can also manually manage how the external displays will work and  
change the display settings by pressing P while holding down the  
Windows (  
) key. If you disconnect the external display before you turn  
the computer's power off, be sure to switch to the internal display.  
When you change the display output device, the audio playback device  
may not switch automatically. In this case, in order to set the playback  
device to the same device as the display output device, please adjust the  
audio playback device manually by the following steps:  
1. Click Start -> Control Panel -> Hardware and Sound -> Sound.  
2. In the Playback tab, select the playback device which you want to  
switch to.  
3. To use the internal speakers on your computer, select Speakers. To use  
the television or the external monitor that you have connected to the  
computer, select a different playback device.  
4. Click the Set Default button.  
5. Click OK to close the Sound dialog.  
TOSHIBA Hi-Speed Port Replicator III 180W/  
120W  
In addition to the ports available on the computer, the TOSHIBA Hi-Speed  
Port Replicator III 180W/120W also provides several kinds of ports.  
The Port Replicator connects directly to the docking interface on the  
underside of the computer. The AC adaptor connects the Port Replicator to  
a power source.  
You must connect the AC adaptor before you connect to a Port  
Replicator.  
When a Port Replicator is connected to the computer, the following  
ports on the computer are not operational: LAN jack, DC IN 19V jack  
and Headphone/Microphone jack.  
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When you use external display ports on the Port Replicator, some  
software may show different type of ports which you connected.  
When connecting an AC Adaptor to the Port Replicator, use only the  
AC Adaptor included with Port Replicator. Do not use the computer’s  
AC Adaptor.  
Refer to the Port Replicator’s User's Manual for more details.  
To dock your computer in the Port Replicator, follow the steps below:  
1. Align the top right corner of your computer to the C’ mark on the Port  
Replicator.  
2. Press down on the back of the computer until it clicks into place. The  
computer connector on the port replicator engages the computer’s  
docking port.  
When the computer is connected, the Docked light glows green.  
Figure 4-26 Aligning your computer with the Port Replicator  
1
1. Docking port (computer)  
Make sure the AC adaptor is always connected to the TOSHIBA Hi-  
Speed Port Replicator III 180W/120W while in use. Otherwise the Port  
Replicator will stop working, possibly resulting in data loss.  
TOSHIBA Docking Station Utility  
Models with a docking port support system sleep undocking operation.  
You can enable/disable the system sleep undocking operation. If enabled,  
the computer goes into Sleep Mode when you undock the computer.  
You can undock the computer in one of the following ways:  
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Press the Eject button on the port replicator.  
Click Start, select Undock from the Shut down options.  
Open the Safely Remove Hardware and Eject Media icon on the  
Windows Taskbar and select Eject Docking Station.  
To access the utility, click Start -> All Programs -> TOSHIBA -> Tools &  
Utilities -> TOSHIBA Docking Station Utility.  
System sleep undocking operation will function under the following  
conditions:  
Select Do nothing for When I close the lid by clicking Start ->  
Control Panel -> System and Security -> Power Options ->  
Choose what closing the lid does.  
TOSHIBA Dock setting is currently set to Enable.  
The computer’s lid is closed.  
After closing the computer lid, wait a few seconds before pressing the  
Eject button on the port replicator, otherwise the system may not go  
to sleep.  
Unexpected undocking may cause data loss on connected storage  
device(s).  
After an unexpected undock, there may be some delay before the  
system goes into sleep mode.  
Multi Monitor Support  
Some models support dual monitor or triple monitor function that can  
display image on internal/external monitor independently.  
Some models support triple monitor or quadruple monitor function if  
equipped with a TOSHIBA Hi-Speed Port Replicator III 180W/120W.  
The port replicator supports a maximum of two external displays. For each  
VIDEO panel, only one port can function at a time.  
Serial Device  
Some models are equipped with a Serial Connector. The Serial Connector  
can be used to connect to RS-232C compatible devices. A Serial port  
conversion cable comes with the models which are equipped with a Serial  
Connector.  
RS-232C compatible devices include the following:  
Modem  
Mouse  
Printer  
To connect a Serial Device, follow the steps as detailed below:  
1. Turn the computer’s power off.  
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2. Remove the cap of the Serial port conversion cable.  
3. Connect the Serial port conversion cable to your computer.  
Figure 4-27 Connecting the Serial Connector  
1
2
1. Serial Connector  
2. Serial port conversion cable  
Security lock  
A security lock enables you to anchor your computer to a desk or other  
heavy object in order to help prevent unauthorized removal or theft. The  
computer has a security lock slot into which you can attach one end of the  
security cable, while the other end attaches to a desk or similar object. The  
methods used for attaching security cables differ from product to product.  
Please refer to the instructions for the product you are using for more  
information.  
Connecting the security lock  
In order to connect a security cable to the computer, follow the steps as  
detailed below:  
1. Turn the computer so the security lock slot faces you.  
2. Align the security cable with the lock slot and secure it in place.  
Figure 4-28 Security lock  
2
1
1. Security lock slot  
2. Security lock  
Optional TOSHIBA Accessories  
You are able to add a number of options and accessories in order to make  
your computer even more powerful and convenient to use. For reference,  
the following list details some of the items that are available from your  
reseller or TOSHIBA dealer:  
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Memory Kit  
DDR3 memory modules can easily be installed in  
the computer.  
The available option memory depends on  
TOSHIBA authorization.  
Universal AC Adaptor If you frequently use your computer at more than  
one site, it may be convenient to purchase an  
additional AC adaptor to be kept at each site in  
order to remove the need to always carry the  
adaptor with you.  
Battery pack  
An additional battery pack can be purchased for  
use as either a spare or replacement. Please  
refer to the Battery section for further information.  
TOSHIBA Hi-Speed  
Port Replicator III  
180W/120W  
TOSHIBA Hi-Speed Port Replicator III 180W/  
120W provides several kinds of ports. Refer to  
the Port Replicator’s User's Manual for more  
details.  
Sound System and Video mode  
This section describes some of the audio control functions.  
Volume Mixer  
The Volume Mixer utility lets you control the audio volume for playback of  
devices and applications under Windows.  
To launch the Volume Mixer utility, right click on the speaker icon on  
the Taskbar, and then select Open Volume Mixer from the sub menu.  
To adjust the volume level of speakers or headphones, move the  
Speakers slider.  
To adjust the volume level of an application that you are using, move  
the slider for the corresponding application.  
Microphone Level  
Follow the steps below to change the microphone recording level.  
1. Right click on the speaker icon on the Taskbar, and select Recording  
devices from the sub menu.  
2. Select Microphone, and click Properties.  
3. On the Levels tab move the Microphone slider to increase or  
decrease the microphone volume level.  
If you feel the microphone volume level is inadequate, move the  
Microphone Boost slider to a higher level.  
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Audio Enhancements  
In order to apply the sound effects for your current speaker, follow the  
steps below.  
1. Right click on the Speakers icon on the Taskbar, and then select  
Playback devices from the sub menu.  
2. Select Speakers, and click Properties.  
3. On the Enhancements tab select the sound effects you would like,  
and click Apply.  
DTS Studio Sound  
DTS Studio Sound™ is a premium audio enhancement suite that utilizes  
revolutionary audio technology to provide the most immersive and realistic  
listening experience ever offered for a two speaker playback environment.  
DTS Studio Sound is provided with some models. It provides the following  
features:  
Advanced audio rendering to match 2D and 3D video content for  
enveloping surround sound  
Accurate placement of audio cues for immersive surround sound from  
any PC speaker configuration laptop / desktop speakers or  
headphones  
Broad sweet spot with elevated sound image  
Maximum volume output delivering maximum volume without creating  
clipping or distortion  
Dialog enhancement for clear and intelligible vocals  
Bass enhancement for rich, low frequency production  
High frequency definition for crisp details  
Consistent volume level across content  
To access the utility, Click Start -> All Programs -> DTS, Inc -> DTS  
Studio Sound.  
U.S. patents apply to this product. See http://patents.dts.com.Manufactured  
under license from DTS Licensing Limited.  
Realtek HD Audio Manager  
You can confirm and change the audio configuration using the Realtek HD  
Audio Manager. To launch the Realtek HD Audio Manager:  
Click Start -> Control Panel -> Hardware and Sound -> Realtek HD  
Audio Manager.  
When you first launch the Realtek HD Audio Manager, you will see two  
device tabs. Speakers is the default output device. Microphone is the  
default input device. To change the default device, click the Set Default  
Device button under the chosen device tab.  
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Information  
Click the Information button  
to view hardware information, software  
information, and language setting.  
Power Management  
The audio controller in your computer can be turned off when the audio  
function is not used. To adjust the configuration of audio power  
management, click the Power Management button  
.
When audio power management is enabled, the circle button at the  
upper left of the Power Management is blue and convex.  
When audio power management is disabled, the button is black and  
concave.  
Speaker Configuration  
Click the Auto Test button to confirm the internal speakers or the  
headphone sound is coming from the right direction.  
Default Format  
You can change the sample rate and bit depth of sound.  
Video mode  
Video mode settings are configured via the Screen Resolution dialog.  
To open the Screen Resolution dialog, click Start -> Control Panel ->  
Appearance and Personalization -> Display -> Change display  
settings.  
If you are running some applications (for example a 3D application or video  
playback), you may see some disturbance, flickering or frame dropping on  
your screen.  
If that occurs, adjust the resolution of display, lowering it until the screen is  
displayed properly.  
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Chapter 5  
Utilities and Advanced Usage  
This chapter describes the utilities and special features of this computer,  
and the advanced usage of some utilities.  
Utilities and Applications  
This section describes the pre-installed utilities that come with the  
computer and details how to start them. For further information on their  
operation, you may refer to each utility's online manual, help files or  
README.TXT file (if applicable).  
TOSHIBA HWSetup  
This utility allows you to customize your  
hardware settings according to the way you work  
with the computer and the peripherals you use.  
TOSHIBA Peak Shift TOSHIBA Peak Shift Control is a function that  
Control  
can help reduce power usage during periods of  
peak demand by shifting some power  
consumption to periods when demand is lower.  
For instance, in peak hours of power  
consumption such as in the daytime in the  
summer, the power consumed from the AC  
power source is automatically stopped and the  
battery is used for PC operation. The AC power  
can then be used to charge the battery during  
periods where power demand is reduced (such  
as at night), thereby reducing the load during  
peak periods.  
To access the utility, click Start -> All Programs  
-> TOSHIBA -> Tools & Utilities -> Peak Shift  
Control.  
For more information, please refer to the Help  
file.  
TOSHIBA PC  
Diagnostic Tool  
The TOSHIBA PC Diagnostic Tool will display  
basic system configuration information and allow  
the functionality of some of the computer's built-  
in hardware devices to be tested.  
TOSHIBA Hi-Speed  
Start  
Hi-Speed Start Mode can make the computer  
start up faster than it would start up after a  
system shutdown.  
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The efficient performance might not be expected with multiple user  
accounts registered.  
Only startup from built-in HDD/SSD supports Hi-Speed Start Mode.  
When system needs to be restarted because of Windows update,  
drivers update or applications installation, please Shut down or  
Restart accordingly. If not, those changes will not be reflected to the  
system properly with Hi-Speed Start Mode.  
When setting password (e.g. user password, HDD password), please  
enter it using keyboard.  
When the system is booting in Hi-Speed Start Mode, there are some  
limitations on the settings at BIOS Setup. If it is required to use BIOS  
Setup, please do not use Hi-Speed Start Mode. Please execute BIOS  
Setup after Windows shut down.  
Before using Hi-Speed Start Mode, please finish all the running  
programs.  
If you set the boot-up certification (single sign-on) on the model  
featured with a fingerprint authentication, a fingerprint (or password) is  
required again at the login phase.  
TOSHIBA HDD  
Protection  
This feature uses the acceleration sensor built in  
the computer to detect vibration and shocks, and  
automatically moves the hard disk drive's read/  
write head to a safe position in order to reduce  
the risk of damage that could be caused by head-  
to-disk contact. Refer to the Using the Hard Disk  
Drive (HDD) Protection section for more details.  
TOSHIBA  
Accessibility  
The TOSHIBA Accessibility utility provides  
support to movement impaired users when they  
need to use the function keys. In use, the utility  
allows you to make the FN key "sticky", that is,  
you can press it once, release it, and they press  
one of the function keys in order to access its  
specific function. When set, the FN key will  
remain active until another key is pressed.  
TOSHIBA VIDEO  
PLAYER  
This software is provided for playback of DVD  
Video. To access this utility, click Start -> All  
Programs -> TOSHIBA -> Media &  
Entertainment -> TOSHIBA VIDEO PLAYER.  
For details on how to use TOSHIBA VIDEO  
PLAYER, see the help file.  
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Bluetooth Stack for  
This software enables communication between  
Windows by Toshiba the computer and external Bluetooth devices  
such as printers and mobile phones.  
Bluetooth functions cannot be used in models  
that do not have a Bluetooth module installed.  
TOSHIBA eco Utility This computer is equipped with "eco mode". This  
mode slightly lowers performance of some  
devices to reduce electric power consumption.  
You can realize measurable power savings by  
using it continuously.  
TOSHIBA eco Utility helps control the power  
consumption of your computer. Various  
information can help you understand your degree  
of contribution to the environment.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Tools & Utilities -> eco Utility.  
For details on TOSHIBA eco utility, see the help  
file.  
TOSHIBA Disc  
Creator  
You can create CDs and DVDs in a number of  
formats including audio CDs that can be played  
on a standard CD player, and data discs which  
can store copies of the files and folders on your  
computer's hard disk drive.  
To start this utility, click Start -> All Programs ->  
TOSHIBA -> Media & Entertainment -> Disc  
Creator.  
TOSHIBA DVD-RAM  
Utility  
This utility has the function of Physical Format  
and Write-Protect to DVD-RAM. This utility is  
contained in the setup module of TOSHIBA Disc  
Creator.  
To start this utility, click Start -> All Programs ->  
TOSHIBA -> Media & Entertainment -> DVD-  
RAM Utility.  
TOSHIBA HDD/SSD  
Alert Utility  
This utility includes wizard functions to monitor  
the Disk Drive operating status and execute the  
system backup.  
To access the utility, click Start -> All Programs  
-> TOSHIBA -> Support & Recovery -> HDD  
SSD Alert.  
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TOSHIBA Sleep Utility This utility is able to either enable or disable the  
following function:  
Sleep and Charge: By connecting to the  
USB port, devices such as digital audio  
players are able to charge, even when the  
computer is in Standby/Sleep Mode,  
Hibernation Mode or shutdown state.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Tools & Utilities -> Sleep  
Utility.  
TOSHIBA Service  
Station  
This application allows your computer to  
automatically search for TOSHIBA software  
updates or other alerts from TOSHIBA that are  
specific to your computer system and its  
programs. When enabled, this application  
periodically transmits to our servers a limited  
amount of system information, which will be  
treated in strict accordance with the rules and  
regulations as well as applicable data protection  
law.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Support & Recovery ->  
Service Station.  
TOSHIBA PC Health  
Monitor  
The TOSHIBA PC Health Monitor application  
proactively monitors a number of system  
functions such as power consumption, battery  
health and system cooling, informing you of  
significant system conditions. This application  
recognizes the system and individual component  
serial numbers and will track specific activities  
related to their usage.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Support & Recovery -> PC  
Health Monitor.  
For details on TOSHIBA PC Health Monitor, see  
the help file.  
Chroma Tune for  
TOSHIBA  
Chroma Tune for TOSHIBA is a utility that allows  
color setting of your computer.  
To access it, right-click on the desktop and click  
Chroma Tune for TOSHIBA -> Tune Display.  
For details on Chroma Tune for TOSHIBA, see  
the User Manual of the utility.  
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Trusted Platform  
Module (TPM)  
The TPM (Trusted Platform Module) is a security  
encryption device for the HDD/SSD.  
You can install TPM by clicking Infineon TPM  
Software Professional Package from  
Applications and Drivers list.  
You can launch TOSHIBA Setup Utility to change  
the TPM settings in the Security tab. Please  
refer to TOSHIBA Setup Utility section for details  
on how to launch TOSHIBA Setup Utility.  
You may not have all the software listed above depending on the model  
you purchased.  
To access the setup files of the drivers/utilities, Click Start -> All Programs  
-> TOSHIBA -> Support & Recovery -> Applications and Drivers.  
Special features  
The following features are either unique to TOSHIBA computers or are  
advanced features which make the computer more convenient to use.  
Access each function using the following procedures.  
*1 To access the Power Options, click Start -> Control Panel -> System  
and Security -> Power Options.  
Display automatic  
power off *1  
This feature automatically cuts off power to the  
computer's display panel when there is no  
keyboard input for a specified time, with power  
being restored the next time a key is pressed.  
This can be specified in the Power Options.  
HDD automatic power This feature automatically cuts off power to the  
off *1  
hard disk drive when it is not accessed for a  
specified time, with power being restored when  
the hard disk drive is next accessed. This can be  
specified in the Power Options.  
System automatic  
Sleep/Hibernation  
Mode *1  
This feature automatically shuts down the system  
into either Sleep Mode or Hibernation Mode  
when there is no input or hardware access for a  
specified time. This can be specified in the Power  
Options.  
Power on password  
Two levels of password security, supervisor and  
user, are available to prevent unauthorized  
access to your computer.  
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Intelligent power  
supply *1  
A microprocessor in the computer's intelligent  
power supply detects the battery's charge,  
automatically calculates the remaining battery  
capacity and protects electronic components  
from abnormal conditions such as a voltage  
overload from the AC adaptor. This can be  
specified in the Power Options.  
Battery save mode *1  
Panel power on/off *1  
This feature lets you configure the computer in  
order to save battery power. This can be  
specified in the Power Options.  
This feature automatically turns power to the  
computer off when the display panel is closed,  
and turns it back on when the display panel is  
opened. This can be specified in the Power  
Options.  
Low battery  
When battery power is exhausted to the point  
automatic Hibernation that computer operation cannot be continued, the  
Mode *1  
system automatically enters Hibernation Mode  
and shuts itself down. This can be specified in  
the Power Options.  
Sleep Mode  
If you have to interrupt your work, you can use  
this feature to allow you to turn off power to the  
computer without exiting from your software.  
Data is maintained in the computer's main  
memory so that when you next turn on the  
power, you can continue working right where you  
left off.  
Hibernation Mode  
This feature lets you turn off the power to the  
computer without exiting from your software. The  
contents of main memory are automatically  
saved to the Hard Disk Drive so that when you  
next turn the power on again, you can continue  
working right where you left off. Refer to the  
Turning off the power section, for more details.  
USB Wakeup function This function restores the computer from Sleep  
Mode depending on the external devices  
connected to the USB ports.  
For example, if a mouse or USB keyboard is  
connected to a USB port, clicking the mouse  
button or pressing the keyboard will wakeup the  
computer.  
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Heat dispersal *1  
To protect against overheating, the processor is  
equipped with an internal temperature sensor  
which activates a cooling fan or lowers the  
processing speed if the computer's internal  
temperature rises to a certain level. You are able  
to select whether to control this temperature by  
either turning on the fan first, then if necessary  
lowering the processor speed, or by lowering the  
processor speed first, then if necessary turning  
on the fan. Both of these functions are controlled  
through the Power Options.  
When the processor's temperature falls within  
normal range, the fan and the processor  
operation will return to its standard speed.  
If the processor's temperature reaches an  
unacceptably high level with either setting, the  
computer automatically shuts down to prevent  
any damage. In this instance all unsaved data in  
memory will be lost.  
USB Charge  
Your computer can supply USB Bus power (DC5V) to the USB port.  
The port with the icon ( ) supports the following feature:  
USB Sleep and Charge  
System ON CDP Charge  
USB Sleep and Charge  
You can use the Sleep and Charge function to charge certain USB-  
compatible external devices such as mobile phones or portable digital  
music players. Your computer can supply USB bus power (DC5V) to the  
compatible port even when the computer is turned OFF. "Power OFF"  
includes Sleep Mode, Hibernation Mode or shutdown state.  
To set USB Sleep and Charge feature, click Start -> All Programs ->  
TOSHIBA -> Tools & Utilities -> Sleep Utility.  
Move the slider to enable or disable the Sleep and Charge function.  
The Sleep and Charge function may not work with certain external  
devices even if they are compliant with the USB specification. In those  
cases, turn the power of the computer ON to charge the device.  
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When Sleep and Charge function is enabled, USB bus power (DC5V)  
will be supplied to compatible ports even when the power of the  
computer is turned OFF. USB bus power (DC5V) is similarly supplied  
to the external devices which are connected to the compatible ports.  
However, some external devices cannot be charged solely by  
supplying USB bus power (DC5V). As for the specifications of the  
external devices, please contact the device manufacturer or check the  
specifications of the external devices thoroughly before use.  
Using the sleep and charge function to charge external devices will  
take longer than charging the devices with their own chargers.  
If Sleep and Charge function is enabled, the computer’s battery will  
discharge during hibernation or when the computer is turned off. It is  
recommended that you connect the AC adaptor to the computer while  
using Sleep and Charge function.  
External devices connected to the USB bus power (DC5V) function  
that interfaces with the power ON/OFF of the computer may always be  
in an operational state.  
When there is a current overflow of the external devices connected to  
the compatible ports, USB bus power (DC5V) supply may be stopped  
for safety reasons.  
When Sleep and Charge function is enabled, the USB Wakeup  
function may not work for compatible ports. In that case, if there is a  
USB port that does not have the Sleep and Charge function, attach  
the mouse or keyboard to it. If all USB ports have the Sleep and  
Charge function, change to disable Sleep and Charge function. The  
USB Wakeup function will now work, but the Sleep and Charge  
function will be disabled.  
Metal paper clips or hair pins/clips will generate heat if they come into  
contact with USB ports. Do not allow USB ports to come into contact with  
metal products, for example when carrying the computer in your bag.  
Your PC has multiple charging modes so that many different USB devices  
can be supported for Sleep and Charge function.  
Auto Mode (Default) is suitable for a wide range of digital audio players.  
While using Auto Mode, your computer can supply USB bus power at  
maximum 2.0A to the compatible ports while the computer is turned off.  
When USB device cannot be charged by Auto Mode, change to Alternate  
Mode.  
This function may not be able to be used with some connected external  
devices even if the appropriate mode is selected. In this situation, disable  
and stop using this function.  
Some external devices cannot use Auto Mode. As for the specifications of  
the external devices, please contact the device’s manufacture or check the  
specifications of the external device thoroughly before use.  
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Always use the USB cable that was included with your USB device.  
Enable under Battery Mode  
This option can be used to enable/disable sleep and charge under battery  
mode. It also displays the remaining battery capacity.  
Move the slider to enable or disable this function.  
Enabled  
Enables Sleep and Charge function under battery  
mode.  
Disabled  
Enables Sleep and Charge function only when  
the AC adaptor is connected.  
Lower limit of  
Specifies the lower limit of remaining battery life  
remaining battery life by moving the slider bar. If the remaining battery  
life falls below the setting, the Sleep and Charge  
function will be stopped.  
This setting is only available when the Enable  
under Battery Mode is enabled.  
System ON CDP Charge  
This function enable/disable CDP (Charging Downstream Port) to use rapid  
USB charge while the computer is powered on. When "System ON CDP  
Charge Mode" is enabled, your computer can supply USB bus power  
(DC5V, 1.5A) to the compatible ports while the computer is turned on.  
To set System ON CDP Charge Mode, click Start -> All Programs ->  
TOSHIBA -> Tools & Utilities -> HWSetup -> USB -> System ON CDP  
Charge Mode.  
Enabled  
Rapid USB battery charge at maximum 1.5A  
while PC is powered On.  
Disabled  
Conventional USB battery charge while PC is  
powered On.  
The "System ON CDP Charge Mode" may not work with certain external  
devices even if they are compliant with the USB specifications. In those  
cases, use a USB port without "USB Sleep and Charge function" or disable  
“System ON CDP Charge Mode”.  
It is recommended that AC adaptor be connected to the computer while  
supplying USB bus power (DC5V, 1.5A).  
When your computer battery capacity is too low to continue, "System ON  
CDP Charge Mode" may not work. In those cases, connect the AC adaptor  
and reboot the computer.  
Always use the USB cable that was included with your USB device.  
When "System ON CDP Charge Mode" or “USB Sleep and Charge  
function” is enabled, the “USB Wakeup” function may not work. In that  
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case, use a USB port without "USB Sleep and Charge function" or disable  
both “System ON CDP Charge Mode” and “USB Sleep and Charge  
function”.  
TOSHIBA Password utility  
The TOSHIBA Password Utility provides two levels of password security:  
User and Supervisor.  
Passwords set by the TOSHIBA Password Utility function are different from  
the Windows password.  
User Password  
To start the utility, point to or click the following items:  
Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Password  
Utility -> User Password  
User authentication may be required to validate user rights when using  
TOSHIBA Password Utility to delete or change passwords, etc.  
Set (button)  
Click this button to register a password. After a password is set, you  
will be prompted to enter it when you start the computer.  
After you set the password, a dialog box will be displayed asking  
whether you want to save it to a floppy diskette or other media. If you  
forget the password, you can open the password file on another  
computer. Be sure to keep the media in a safe place.  
When entering the character string to register the password, enter  
from the keyboard character by character and do not enter as ASCII  
code or copy-and-paste the character string. In addition, ensure that  
the registered password is correct by outputting the character string to  
the password file.  
When entering a password, do not enter any characters (for example  
"!" or "#") produced by pressing the SHIFT or ALT keys and so on.  
Delete (button)  
Click this button to delete a registered password. Before you can  
delete a password, you must first enter the current password correctly.  
Change (button)  
Click this button to change a registered password. Before you can  
change a password, you must first enter the current password  
correctly.  
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Owner String (text box)  
You can use this box to associate text with the password. After you  
enter text, click Apply or OK. When the computer is started, this text  
will be displayed together with the prompt asking you to enter a  
password.  
You can launch the BIOS setup utility to set, change or delete the HDD  
Password or HDD Master Password.  
If you forget your HDD User Password, TOSHIBA will NOT be able to  
assist you, and your HDD will be rendered COMPLETELY and  
PERMANENTLY INOPERABLE. TOSHIBA will NOT be held  
responsible for any loss of any data, any loss of use or access to your  
HDD, or for any other losses to you or any other person or  
organization that result from the loss of access to your HDD. If you  
can’t accept this risk, don’t register the HDD User Password.  
When saving the HDD User Password shut down or restart the  
computer. If the computer is not shut down or restarted, the saved  
data may not be correctly reflected. For more information on shutting  
down or restarting the computer, refer to Turning on the power.  
Supervisor Password  
If you set a Supervisor Password, some functions might be restricted when  
a user logs on with the User Password.  
You can start the Supervisor Password utility by accessing the following  
folder and then double-click TOSPU.exe:  
C:\Program Files\TOSHIBA\PasswordUtility\  
or  
C:\Program Files (x86)\TOSHIBA\PasswordUtility\  
This utility lets you do the following:  
Register or delete the Supervisor Password.  
Specify restrictions for general users.  
Starting the computer using a password  
If you have already registered a user password, there is one way to start  
the computer:  
Enter the password manually.  
The password is necessary only if the computer was shut down in  
Hibernation mode or boot mode. It is not needed in Sleep mode and  
Restart.  
To enter a password manually, follow the steps as detailed below:  
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1. Turn on the power as described in the Getting Started section. The  
following message will appear in the screen:  
Password=  
At this point, the function keys do not work. They will function after you  
enter the password.  
2. Enter the Password.  
3. Press ENTER.  
If you enter the password incorrectly three times in a row, or if you don’t  
enter the password within 1 minute, the computer shuts off. In this case,  
some features that can power on the computer automatically (Wake-up on  
LAN, Task Scheduler, etc) may not work. You must turn the computer back  
on to retry password entry.  
TOSHIBA HWSetup  
TOSHIBA HWSetup is the TOSHIBA configuration management tool  
available through the Windows operating system.  
To run TOSHIBA HWSetup, click Start -> All Programs -> TOSHIBA ->  
Tools & Utilities -> HWSetup.  
The TOSHIBA HWSetup window contains a number of tabs to allow  
specific functions of the computer to be configured.  
In addition there are also three buttons: OK, Cancel and Apply.  
OK  
Accepts your changes and closes the TOSHIBA  
HWSetup window.  
Cancel  
Apply  
Closes the window without accepting your  
changes.  
Accepts all your changes without closing the  
TOSHIBA HWSetup window.  
Some options shown in grey are possible to confirm their status.  
TOSHIBA HWSetup screen may have the following tabs:  
General—Allows you to view the current BIOS version or change  
certain settings back to their default values  
Display—Allows you to select the internal LCD and/or external monitor  
when the computer boots up  
CPU—Allows you to set conditions for the CPU  
Boot Setting—Allows you to change the sequence in which your  
computer searches the drives for the operating system  
Keyboard—Allows you to set conditions for the Keyboard  
USB—Allows you to set conditions for USB  
SATA—Allows you to set conditions for SATA  
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LAN—Allows you to set conditions for LAN  
Advanced—Allows you to set conditions for a specific device or  
function  
The settings or options explained here may vary depending on the model  
you purchased.  
After you changed the settings, a dialog box may appear to prompt you that  
the changes will take effect after the computer is restarted. Make sure to  
restart your computer immediately to apply these changes.  
TOSHIBA PC Health Monitor  
The TOSHIBA PC Health Monitor application proactively monitors a  
number of system functions such as power consumption, battery health  
and the system cooling, informing you of significant system conditions. This  
application recognizes the system and individual component serial  
numbers, and will track specific activities related to the computer and their  
usage.  
The collected information includes device operation time and number of  
actuations or status changes (i.e.: number of power button and FN key  
combination uses, AC adaptor, battery, LCD, fan, HDD/SSD, sound  
volume, wireless communication functionalities and USB information), date  
of initial system use, and also computer and device usage (i.e.: power  
settings, battery temperature and recharging, CPU, memory, backlight  
illumination time, and temperatures for various devices). The stored data  
uses a very small portion of the total hard disk capacity, approximately  
10MB or less per year.  
This information is used to identify and provide a notification of system  
conditions which may effect the performance of your TOSHIBA computer. It  
may also be used to help diagnose problems should the computer require  
service by TOSHIBA or TOSHIBA's authorized service providers.  
Additionally, TOSHIBA may also use this information for quality assurance  
analysis.  
Subject to the use restrictions above, the HDD data logged may be  
transferred to entities located outside of your country or region of residence  
(e.g., European Union). Those countries may or may not have the same  
data protection laws or data protection levels as required by your home  
country or region.  
Once enabled, you may disable the TOSHIBA PC Health Monitor at any  
time by uninstalling the software via Uninstall a program in the Control  
Panel. Doing so will automatically delete all collected information from the  
HDD/SSD.  
The TOSHIBA PC Health Monitor software does not extend or modify  
TOSHIBA's obligations under its standard limited warranty in any way.  
TOSHIBA's standard limited warranty terms and limitations apply.  
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Starting the TOSHIBA PC Health Monitor  
The TOSHIBA PC Health Monitor can be started using the following  
methods:  
Click Start -> All Programs -> TOSHIBA -> Support & Recovery ->  
PC Health Monitor.  
Click the icon ( ) in the notification area, then click the "Enable PC  
Health Monitor..." message the first time you run the application and  
"Run PC Health Monitor..." every time thereafter.  
No matter which method is used, the TOSHIBA PC Health Monitor  
explanation screen will be displayed.  
Clicking Next will display the "PC Health Monitor Software Notice &  
Acceptance" screen. Please carefully read the information displayed.  
Selecting ACCEPT and clicking OK will enable the program. By enabling  
the TOSHIBA PC Health Monitor software, you agree with these terms and  
conditions and to the use and sharing of the collected information. Once  
the program is enabled, the TOSHIBA PC Health Monitor screen is  
displayed, and the program will begin monitoring system functions and  
collecting information.  
A message will be displayed if any changes which may interfere with the  
operation of the program are detected. Follow the instructions displayed on  
screen in the message.  
Using the Hard Disk Drive (HDD) Protection  
Some models have the function for reducing the risk of damage on the  
hard disk drive.  
Using an acceleration sensor built into the computer, HDD Protection  
detects vibration shocks and similar signs of movement of the computer,  
and automatically moves the Hard Disk Drive head to a safe position to  
reduce the risk of damage that could be caused by head-to-disk contact.  
HDD Protection function does not guarantee that the hard disk drive  
will not be damaged.  
During audio/video playback, when the computer detects a shock or  
vibration and the hard disk drive's head is parked, the playback might  
be temporarily interrupted.  
HDD Protection cannot be used in models that are equipped with  
SSD.  
When vibration is detected, a message will be displayed on the screen, and  
the icon in the Taskbar notification area will change to the protection state.  
This message is displayed until the OK button is pressed or 30 seconds  
pass. When vibration subsides, the icon returns to the normal state.  
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Taskbar icon  
Normal  
TOSHIBA HDD Protection is enabled.  
Protection  
OFF  
TOSHIBA HDD Protection is active. The hard  
disk drive head is in a safe position.  
TOSHIBA HDD Protection is disabled.  
TOSHIBA HDD Protection Properties  
You can change the TOSHIBA HDD Protection settings by using the  
TOSHIBA HDD Protection Properties window. To open the window, click  
Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HDD  
Protection. The window can also be started from the icon on the Taskbar  
or from the Control Panel.  
HDD Protection  
You can choose whether to enable or disable TOSHIBA HDD Protection.  
This function does not work when the computer is booting, in Sleep Mode,  
in Hibernation Mode, in transition to Hibernation Mode, recovering from  
Hibernation Mode, or powered off. Do not subject the computer to vibration  
or impact while the function is disabled.  
Detection Level  
This function can be set to four levels. The sensitivity levels in which  
vibrations, impacts and their similar signs are detected can be set to OFF,  
1, 2 and 3 in ascending order. Level 3 is recommended for better protection  
of the computer. However, when the computer is used in a mobile  
environment or in other unstable conditions, setting the detection level to 3  
could result in frequent execution of TOSHIBA HDD Protection, which will  
slow Hard Disk Drive reading and writing. Set a lower detection level when  
the speed of Hard Disk Drive reading and writing is a priority.  
Different detection levels can be set depending on whether the computer is  
used as handheld or mobile usages, or whether it is used in a stable  
environment such as on a table in the workplace or at home. By setting  
different detection levels for the computer depending on whether it runs  
with the AC power (desktop) or with batteries (handheld or mobile usage),  
the detection level automatically switches according to the power  
connection mode.  
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3D Viewer  
This feature displays a 3D object on the screen which moves in according  
to tilting or vibration of the computer.  
When the TOSHIBA HDD Protection detects computer vibration the Hard  
Disk Drive head is parked and the 3D object disk rotation will stop. When  
the head is un-parked the disk will begin to rotate again.  
The 3D Viewer can be started from the icon in the task tray.  
This 3D object virtually represents the Computer's internal Hard Disk  
Drive. This representation may vary from the actual number of disks,  
disk rotation, head movement, part size, shape and direction.  
This feature may use a large amount of CPU and memory on some  
models. The computer may become slow or sluggish when attempting  
to run other applications while the 3D Viewer is displayed.  
Intensely shaking the computer or other subjecting it to strong impacts  
may cause damage to the computer.  
Details  
To open the Details window, click the Setup Detail button in the TOSHIBA  
HDD Protection Properties window.  
Detection Level Amplification  
When the AC adaptor is disconnected or the lid is closed, HDD Detection  
assumes that the computer will be carried and sets the detection level to  
the maximum for 10 seconds.  
HDD Protection Message  
Specify whether to display a message when TOSHIBA HDD Protection is  
active.  
TOSHIBA Setup Utility  
TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu-  
based user interface so that you can easily view and change BIOS  
settings.  
To enter the TOSHIBA Setup Utility, follow the steps below:  
1. Press and hold the F2 key, and then turn on the computer - the BIOS  
setup utility will load.  
2. Follow the on-screen instructions to proceed.  
System Recovery  
There is a hidden partition allocated on the Hard Disk Drive for the System  
Recovery Options in the event of a problem.  
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You can also create recovery media and restore the system.  
The following items will be described in this section:  
System Recovery Options  
Creating Recovery Media  
Restoring the pre-installed software from your created Recovery  
Media  
Restoring the pre-installed software from the Recovery Hard Disk  
Drive  
System Recovery Options  
The System Recovery Options feature is installed on the hard disk when  
shipped from the factory. The System Recovery Options menu includes  
tools to repair startup problems, run diagnostics or restore the system.  
See the Windows Help and Support content for more information about  
Startup Repair.  
The System Recovery Options can also be run manually to repair  
problems.  
The procedure is as follows. Follow the instructions shown on the on-  
screen menu.  
1. Turn off the computer.  
2. While holding the F8 key, turn on the computer.  
3. The Advanced Boot Options menu will be displayed. Use the arrow  
keys to select Repair Your Computer and press ENTER.  
4. Follow the on-screen instructions.  
Check your Windows® manual for more information on backing up your  
system (including the system image backup feature).  
Creating Recovery Media  
This section describes how to create Recovery Media.  
Be sure to connect the AC adaptor when you create Recovery Media.  
Be sure to close all other software programs except the Recovery  
Media Creator.  
Do not run software such as screen savers which can put a heavy  
load on the CPU.  
Operate the computer at full power.  
Do not use power-saving features.  
Do not write to the media when the virus check software is running.  
Wait for it to finish, then disable virus detection programs including any  
software that checks files automatically in the background.  
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Do not use utilities, including those intended to enhance Hard Disk  
Drive access speed. They may cause unstable operation and damage  
data.  
Do not shut down/log off or Sleep/Hibernate while writing or rewriting  
the media.  
Set the computer on a level surface and avoid places subjected to  
vibrations such as airplanes, trains, or cars.  
Do not use on an unstable surface such as a stand.  
A recovery image of the software on your computer is stored on the Hard  
Disk Drive, and can be copied to either disc media or USB Flash Memory  
by using the following steps:  
1. Select either blank disc or USB Flash Memory.  
The application will allow you to choose from a variety of different  
media onto which the recovery image can be copied including disc  
media and USB Flash Memory.  
Please note that some of the disc media may not be compatible with  
the optical disc drive connected to your computer. You should  
therefore verify the optical disc drive supports the blank media you  
have chosen before proceeding.  
USB Flash Memory will be formatted and all the data in the USB Flash  
Memory will be lost when proceeding.  
2. Turn on your computer and allow it to load the Windows operating  
system from the Hard Disk Drive as normal.  
3. Insert the first blank disc into the optical disc drive tray, or insert the  
USB Flash Memory into one available USB port.  
4. Click Start -> All Programs -> TOSHIBA -> Support & Recovery ->  
Recovery Media Creator.  
5. After Recovery Media Creator starts, select the type of media and the  
title you wish to copy, and then click the Create button.  
Restoring the pre-installed software from your created  
Recovery Media  
If the pre-installed files are damaged, you are able to use the Recovery  
Media you have created to restore the computer to the state it was in when  
you originally received it. To perform this restoration, follow the steps  
below:  
When you reinstall the Windows operating system, the hard disk will be  
reformatted and all data will be lost.  
1. Load the Recovery Media into the Optical Disc Drive or insert the  
recovery USB Flash Memory into one available USB port.  
2. Turn off the computer's power.  
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3. While holding down F12 key on the keyboard, turn on your computer -  
when the TOSHIBA Leading Innovation >>> logo screen appears,  
release the F12 key.  
4. Use the up and down cursor key to select the appropriate option from  
the menu according to your actual recovery media.  
5. A menu will be displayed from which you should follow the on-screen  
instructions.  
If you have previously chosen to remove the recovery partition and are  
trying to create "Recovery Media", you will see the following message: "The  
Recovery Media Creator can not be launched because there is no recovery  
partition."  
When there is no recovery partition, the Recovery Media Creator cannot  
make Recovery Media.  
However, if you have already created a "Recovery Media", you can use it  
to restore the recovery partition.  
If you have not created "Recovery Media", please contact TOSHIBA  
support for assistance.  
Restoring the pre-installed software from the  
Recovery Hard Disk Drive  
A portion of the total Hard Disk Drive space is configured as a hidden  
recovery partition. This partition stores files which can be used to restore  
pre-installed software in the event of a problem.  
If you subsequently set up your Hard Disk Drive again, do not change,  
delete or add partitions in a manner other than specified in the manual,  
otherwise you may find that space for the required software is not  
available.  
In addition, if you use a third-party partitioning program to reconfigure the  
partitions on your Hard Disk Drive, you may find that it becomes impossible  
to setup your computer.  
Make sure that the AC adaptor is connected during the restoring process.  
When you reinstall the Windows operating system, the hard disk may be  
reformatted and all data may be lost.  
1. Turn off your computer.  
2. While holding down 0 (zero) key on the keyboard, turn on your  
computer.  
3. Follow the on screen instructions to finish the recovery  
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Chapter 6  
Troubleshooting  
TOSHIBA has designed this computer for durability, however, should  
problems occur you are able to use the procedures detailed in this chapter  
to help determine the cause.  
All users should become familiar with this chapter as knowing what might  
go wrong can help prevent problems from occurring in the first place.  
Problem solving process  
Resolving problems will be much easier if you observe the following  
guidelines:  
Stop immediately when you recognize a problem exists as taking  
further action may result in data loss or damage, or you may destroy  
valuable problem related information that can help solve the problem.  
Observe what is happening - write down what the system is doing and  
what actions you performed immediately before the problem occurred.  
Make a screenshot of the current display.  
Please also be aware that the questions and procedures described in this  
chapter are meant only as a guide, they are not definitive problem solving  
techniques. In reality many problems can be solved simply, but a few may  
require help from TOSHIBA Support - if you find you need to consult  
others, be prepared to describe the problem in as much detail as possible.  
Preliminary checklist  
You should always consider the simplest solution first - the items detailed  
in this checklist are easy to fix and yet can cause what appears to be a  
serious problem:  
Make sure you turn on all peripheral devices before you turn on the  
computer - this includes your printer and any other external device you  
are using.  
Before you attach an external device you should first turn the  
computer off, then when you turn the computer back on again it will  
recognize the new device.  
Make sure all optional accessories are configured properly in the  
computer's setup program and that all required driver software has  
been loaded (please refer to the documentation included with the  
optional accessories for further information on its installation and  
configuration).  
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Check all cables to ensure they are correctly and firmly attached to the  
computer - loose cables can cause signal errors.  
Inspect all connecting cables for loose wires and all connectors for  
loose pins.  
Check that your disc media is correctly loaded  
Always try to make detailed notes of your observations and keep them in a  
permanent error log - this will help you to describe your problems to  
TOSHIBA Support. In addition, if a problem recurs, the log you have made  
will help to identify the problem faster.  
Analyzing the problem  
Sometimes the computer will give you clues that can help you identify why  
it is malfunctioning. In view of this you should keep the following questions  
in mind:  
Which part of the computer is not operating properly - keyboard, HDD/  
SSD, display panel, Touch Pad, Touch Pad control buttons - as each  
device will produce different symptoms.  
Check the options within the operating system to ensure that its  
configuration is set properly.  
What appears on the display? Does it display any messages or  
random characters? Make a screenshot of the current display and, if  
possible, look up the messages in the documentation included with the  
computer, software or operating system.  
Check that all connecting cables are correctly and firmly attached as  
loose cables can cause erroneous or intermittent signals.  
Do any indicators light, if so, which ones, what color are they and do  
they stay on or blink? Write down what you see.  
Do you hear any beeps, if so how many, are they long or short and are  
they high pitched or low pitched? In addition, is the computer making  
any unusual noises? Write down what you hear.  
Record your observations so you can describe them in detail to TOSHIBA  
Support.  
Software  
The problems may be caused by your software  
or disk. If you cannot load a software package,  
the media may be damaged or the program  
might be corrupted - in these instances try  
loading another copy of the software if possible.  
If an error message appears while you are using  
a software package you should refer to the  
documentation supplied with it as this will usually  
include a problem solving section or a summary  
of error messages.  
Next, you should check any error messages  
against the operating system documentation.  
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Hardware  
If you cannot find a software problem, you should  
then check the setup and configuration of your  
hardware. First run through the items in the  
preliminary checklist as described previously  
then, if you still cannot correct the problem, try to  
identify the source - the next section provides  
checklists for individual components and  
peripherals.  
Before using a peripheral device or application software that is not an  
authorized TOSHIBA part or product, make sure the device or software can  
be used with your computer. Use of incompatible devices may cause injury  
or may damage your computer.  
If something goes wrong  
Your computer does not respond to the keyboard commands  
If an error occurs and the computer does not respond to your keyboard  
commands, follow the steps below:  
Press the power button and hold it down for five seconds. Once the  
computer has turned itself off, wait between ten and fifteen seconds before  
turning the power on again by pressing the power button.  
Your program stops responding  
If you are working with a program that suddenly freezes all operations,  
chances are the program has stopped responding. You can exit the failed  
program without shutting down the operating system or closing other  
programs.  
To close a program that has stopped responding:  
1. Press CTRL, ALT, and DEL simultaneously (once), then click Start  
Task Manager. The Windows Task Manager window appears.  
2. Click the Applications tab. If a program has stopped responding, the  
words "not responding" appear beside its name in the list.  
3. Select the program you want to close, then click End Task. Closing  
the failed program should allow you to continue working. If it does not,  
continue with the next step.  
4. Close the remaining programs one by one by selecting the program  
name, then End Task. Closing all programs should allow you to  
continue working. If it does not, power off your computer and then  
restart it.  
The computer will not start  
Make sure you attached the AC adaptor and power cord/cable properly.  
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If you are using the AC adaptor, check that the wall outlet is working by  
plugging in another device, such as a lamp.  
Verify that the computer is on by looking at the Power indicator.  
If the indicator is glowing, the computer is on. Also, try turning the computer  
off and then on.  
If you are using an AC adaptor, verify that the computer is receiving power  
from the external power source by looking at the DC IN/Battery indicator. If  
the indicator is glowing, the computer is connected to a live external power  
source.  
Hardware and system checklist  
This section discusses problems caused by your computer’s hardware or  
attached peripherals. Basic problems may occur in the following areas:  
Power  
USB device  
Keyboard  
Internal display panel  
HDD/SSD  
Optical Disc Drive  
Memory Media Card  
Pointing Device  
Additional memory module  
Sound system  
External monitor  
LAN  
Wireless LAN  
Bluetooth  
Power  
When the computer is not plugged into an AC power outlet, the battery  
pack is the primary power source. However, your computer also has a  
number of other power resources, including an intelligent power supply and  
a Real Time Clock (RTC) battery, all of which are interrelated with any one  
having the ability to produce apparent power problems.  
Overheating power down  
If the processor's temperature reaches an unacceptably high level with  
either setting, the computer will automatically shut down to prevent any  
damage - in this instance all unsaved data in memory will be lost.  
Problem  
Procedure  
Computer shuts  
Leave the computer off until the it reaches room  
down automatically. temperature. If the computer has reached room  
temperature and it still does not start, or if it starts  
but shuts down quickly, contact TOSHIBA Support.  
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AC power  
If you have trouble turning on the computer with the AC adaptor connected  
you should check the status of the DC IN/Battery indicator. Please refer to  
the Power Condition Descriptions section for further information.  
Problem  
Procedure  
AC adaptor doesn’t Check the connections to make sure that the  
power the computer power cord/adaptor is firmly connected to the  
computer and a working power outlet.  
Check the condition of the cord and terminals. If  
the cord is frayed or damaged it should be  
replaced, while if the terminals are soiled, they  
should be cleaned with a clean cotton cloth.  
If the AC adaptor still does not power the  
computer, you should contact TOSHIBA Support.  
Battery  
If you suspect a problem with the battery, you should check the status of  
the DC IN/Battery indicator.  
Problem  
Procedure  
Battery doesn’t  
The battery may be discharged - connect the AC  
power the computer adaptor to recharge the battery.  
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Problem  
Procedure  
Battery doesn’t  
If the battery is completely discharged, it will not  
charge when the AC begin charging immediately, in these instances you  
adaptor is attached. should wait a few minutes before trying again. If  
the battery still does not charge, you should check  
that the power outlet the AC adaptor is connected  
to its supplying power - this can be tested by  
plugging another appliance into it.  
Check whether the battery is hot or cold to the  
touch - if so, it will not charge properly and should  
be allowed to reach room temperature before you  
try again.  
Unplug the AC adaptor and remove the battery to  
make sure its connecting terminals are clean - if  
necessary wipe them with a soft dry cloth lightly  
dipped in alcohol.  
Connect the AC adaptor and replace the battery,  
taking care to ensure that it is securely seated in  
the computer.  
Check the DC IN/Battery indicator - if it does not  
glow, allow the computer to charge the battery for  
at least twenty minutes. If the DC IN/Battery  
indicator starts to glow after this period, allow the  
battery to continue to charge for at least another  
twenty minutes before turning on the computer.  
However, if the indicator still does not glow, the  
battery may be at the end of its operating life and  
should be replaced. However, if you do not believe  
the battery is at the end of its operating life, you  
should speak to TOSHIBA Support.  
Battery doesn’t  
If you frequently recharge a partially charged  
power the computer battery, the battery might not charge to its full  
as long as expected potential - in these instances you should fully  
discharge the battery and then attempt to charge it  
again.  
Check the Power saver option under Select a  
power plan in the Power Options.  
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Real Time Clock  
Problem  
Procedure  
The BIOS setting  
and system date/  
time are lost.  
The charge in the Real Time Clock (RTC) battery  
has run out - you will need to set the date and time  
in the TOSHIBA Setup Utility by using the following  
steps:  
1. Press and hold the F2 key, and then turn on  
the computer - the TOSHIBA Setup Utility will  
load.  
2. Set the date in the System Date field.  
3. Set the time in the System Time field.  
4. Follow the on-screen instructions to proceed.  
Keyboard  
Keyboard problems can be caused by the setup and configuration of the  
computer - please refer to the The Keyboard section for further information.  
Problem  
Procedure  
Output to screen is  
garbled  
Please refer to your software's documentation to  
ensure that it is not remapping the keyboard in any  
way (remapping involves changing or reassigning  
the function of each key).  
If you are still unable to use the keyboard, you  
should contact TOSHIBA Support.  
Internal display panel  
Apparent computer's display panel problems may be related to the  
computer's setup and configuration.  
Problem  
Procedure  
No display  
Press the function keys to adjust the display  
priority, and to make sure it is not set for output to  
an external monitor.  
Markings appear on These marks may have come from contact with the  
the computer's  
display panel.  
keyboard and Touch Pad while the display panel  
has been closed. You should try to remove the  
marks by gently wiping the display panel with a  
clean dry cloth or, if this fails, with a good quality  
LCD screen cleaner. In this latter instance you  
should always follow the instructions with the  
screen cleaner and always ensure you let the  
display panel dry properly before closing it.  
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HDD/SSD  
Problem  
Procedure  
Computer does not  
Check to see whether there is a disc in the optical  
boot from HDD/SSD disc drive - if so remove it and try to start the  
computer again.  
If this has no effect, check the Boot Setting within  
the TOSHIBA HWSetup.  
Slow performance  
The files on the HDD/SSD may be fragmented - in  
this instance you should run the disk  
Defragmentation utility to check the condition of  
your files and the HDD/SSD. Please refer to the  
operating system's documentation or online Help  
File for further information on operating and using  
the Defragmentation utility.  
As a last resort you should reformat the HDD/SSD  
and then reload the operating system and all other  
files and data. If you are still unable to resolve the  
problem, contact TOSHIBA Support.  
Optical Disc Drive  
For further information, please refer to Operating Basics.  
Problem  
Procedure  
You cannot access a Make sure the drive’s disc tray is securely closed.  
disc in the optical  
disc drive  
Press gently until it clicks into place.  
Open the disc tray and make sure the disc is  
properly seated. It should lie flat with the label  
facing up.  
A foreign object in the disc tray could block laser  
light from reading the disc. Make sure there is no  
obstruction. Remove any foreign object.  
Check whether the disc is dirty. If it is, wipe it with  
a clean cloth dipped in water or a neutral cleaner.  
Memory Media Card  
For further information, please refer to Operating Basics.  
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Problem  
Procedure  
Memory media card Remove the memory media card from the  
error occurs  
computer and then reinsert it in order to ensure it is  
firmly connected.  
If the problem persists, then you should refer to the  
documentation supplied with your memory media  
card for further information.  
You cannot write to Remove the memory media card from the  
a memory media  
card  
computer and check to ensure that it is not write  
protected.  
You cannot read a  
file  
Check to ensure the required file is actually on the  
memory media card that is inserted into the  
computer.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
Pointing device  
If you are using a USB mouse, you should also refer to both the USB  
mouse section and the documentation supplied with your mouse.  
Touch Pad  
Problem  
Procedure  
The Touch Pad does Check the Device Select settings.  
not work.  
Click Start -> Control Panel -> Hardware and  
Sound -> Mouse.  
On-screen pointer  
In this instance the system might be busy - Try  
does not respond to moving the mouse again after waiting a short  
pointing device  
operation  
while.  
Double-tapping  
(Touch Pad) does  
not work  
In this instance, you should initially try changing  
the double-click speed setting within the Mouse  
Control utility.  
1. To access this utility, click Start -> Control  
Panel -> Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click the  
Buttons tab.  
3. Set the double-click speed as required and  
click OK.  
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Problem  
Procedure  
The on-screen  
pointer moves too  
fast or too slow  
In this instance, you should initially try changing  
the speed setting within the Mouse Control utility.  
1. To access this utility, click Start -> Control  
Panel -> Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click the  
Pointer Options tab.  
3. Set the pointer speed as required and click  
OK.  
The reaction of  
Adjust the touch Sensitivity.  
Touch Pad is either  
too sensitive or not  
sensitive enough.  
To access it, click Start -> Control Panel ->  
Hardware and Sound -> Mouse.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
USB mouse  
Problem  
Procedure  
On-screen pointer  
In this instance the system might be busy - Try  
does not respond to moving the mouse again after waiting a short  
mouse operation  
while.  
Remove the mouse from the computer and then  
reconnect it to a free USB port in order to ensure it  
is firmly attached.  
Double-clicking does In this instance, you should initially try changing  
not work  
the double-click speed setting within the Mouse  
Control utility.  
1. To access this utility, click Start -> Control  
Panel -> Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click the  
Buttons tab.  
3. Set the double-click speed as required and  
click OK.  
The on-screen  
pointer moves too  
fast or too slow  
In this instance, you should initially try changing  
the speed setting within the Mouse Control utility.  
1. To access this utility, click Start -> Control  
Panel -> Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click the  
Pointer Options tab.  
3. Set the pointer speed as required and click  
OK.  
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Problem  
Procedure  
The on-screen  
pointer moves  
erratically  
The elements of the mouse responsible for  
detecting movement might be dirty - please refer to  
the documentation supplied with the mouse for  
instructions on how to clean it.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
USB device  
In addition to the information in this section, please also refer to the  
documentation supplied with your USB device.  
Problem  
Procedure  
USB device does not Remove the USB device from the computer and  
work  
then reconnect it to a free port in order to ensure it  
is firmly attached.  
Ensure that any required USB device drivers are  
properly installed - to achieve this you should refer  
to both the device documentation and the  
operating system documentation.  
Sleep and Charge function  
For more information and settings, please refer to the USB Charge section.  
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Problem  
Procedure  
I cannot use the  
Sleep and Charge  
function.  
Sleep and Charge function may be disabled.  
Enable the Sleep and Charge function in the  
TOSHIBA System Settings.  
When there is a current overflow of the external  
device connected to the compatible port, USB bus  
power (DC5V) supply may be stopped for safety  
reasons. When this happens, disconnect an  
external device if some external devices are  
connected. After that, turn the power of the  
computer ON/OFF to restore the function. If this  
function can not be still used even if only one  
external device is connected, stop using the  
external device because its current is over the  
acceptable value of this computer.  
Some external devices may not be able to use the  
Sleep and Charge function. In this case, please try  
one or more of the following methods.  
Turn OFF the computer while external devices  
are connected.  
Connect external devices after turning OFF of  
the computer.  
If this function can not be still used, change the  
setting to disable the function and stop using this  
function.  
The battery depletes If Sleep and Charge function is enabled, the  
quickly even when I computer's battery will discharge during  
turned OFF the  
power of the  
computer.  
hibernation or when the computer is turned off.  
Connect the AC adaptor to the computer or disable  
the Sleep and Charge function.  
External devices  
connected to the  
Some external devices may not work when  
connected to a compatible port if the Sleep and  
compatible ports do Charge function is enabled.  
not work when  
Reconnect the external device after turning the  
computer ON.  
connected to a  
compatible port.  
If the external device still does not work, connect  
device to an USB port that does not have the  
Sleep and Charge function or change to disable  
the Sleep and Charge function.  
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Problem  
Procedure  
The "USB Wakeup  
function" does not  
work.  
When "System ON CDP Charge Mode" or "USB  
Sleep and Charge function" is enabled, the "USB  
WakeUp" function does not work for ports that  
support the Sleep and Charge function.  
In that case, use an USB port that does not have  
the USB Sleep and Charge function or change to  
disable both "System ON CDP Charge Mode" and  
"USB Sleep and Charge function".  
Sound system  
In addition to the information in this section, please also refer to the  
documentation supplied with your audio device.  
Problem  
Procedure  
No sound is heard  
Press the function keys to increase or decrease  
volume.  
Check the software volume settings.  
Please check to see if Mute is turned to Off  
Check to make sure the headphone connection is  
secure.  
Check within the Windows Device Manager  
application to ensure the sound device is enabled  
and that the device is properly working.  
Annoying sound is  
heard  
In this instance you may be experiencing feedback  
from either the internal microphone or an external  
microphone connected to the computer - please  
refer to Sound System and Video mode for further  
information.  
Volume cannot be adjusted during Windows start  
up or shut down.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
External monitor  
Please also refer to Operating Basics, and to the documentation supplied  
with your monitor for further information.  
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6-13  
   
Problem  
Procedure  
Monitor does not  
turn on  
After confirming that the monitor's power switch is  
on, you should check the connections to make  
sure that the power cord/adaptor is firmly  
connected to the monitor and to a working power  
outlet.  
No display  
Try adjusting the contrast and brightness controls  
on the external monitor.  
Press the function key in order to change the  
display priority and ensure that it is not set for the  
internal display only.  
Check to see if the external monitor is connected.  
When the external monitor is set as the primary  
display device in extended desktop mode, it will not  
display when the computer wakes up from Sleep  
Mode if the external monitor has been  
disconnected while in Sleep Mode.  
To keep this from happening, do not disconnect  
the external monitor while the computer is in Sleep  
or Hibernation Mode.  
Remember to turn off the computer before  
disconnecting the external monitor.  
When the display panel and an external monitor  
are set to clone mode and they are turned off by  
the timer, the display panel or the external monitor  
may not display when turned on again.  
If this occurs, press the function key to re-set the  
display panel and external monitor to clone mode.  
Display error occurs Check that the cable connecting the external  
monitor to the computer is firmly attached.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
LAN  
Problem  
Procedure  
Cannot access LAN Check for a firm cable connection between the  
LAN jack and the LAN hub.  
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Problem  
Procedure  
Wake-up on LAN  
does not work  
Make sure the AC adaptor is connected. The  
Wake-up on LAN function consumes power even  
when the system is off.  
If problems persist, consult your LAN administrator.  
Wireless LAN  
Problem  
Procedure  
Cannot access  
Wireless LAN  
Make sure the computer's Wireless communication  
function is on.  
If problems persist, contact your LAN  
administrator.  
Bluetooth  
Problem  
Procedure  
Cannot access  
Bluetooth device  
Check to ensure the computer's Wireless  
Communication function is on.  
Check to ensure the Bluetooth Manager  
application is running on the computer and that  
power to the external Bluetooth device is turned  
on.  
Check to ensure that no optional Bluetooth Adaptor  
is installed in the computer - the built-in Bluetooth  
hardware cannot operate simultaneously with  
another Bluetooth controller.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
TOSHIBA support  
If you require any additional help using your computer or if you are having  
problems operating the computer, you may need to contact TOSHIBA for  
additional technical assistance.  
Before you call  
Some problems you experience may be related to software or the  
operating system so it is important that you investigate other sources of  
assistance first. Before contacting TOSHIBA, try the following:  
Review troubleshooting sections in the documentation supplied with  
your software and/or peripheral devices.  
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If a problem occurs when you are running software applications,  
consult the software documentation for troubleshooting suggestions  
and consider calling the software company's technical support  
department for assistance.  
Consult the reseller or dealer from where you purchased your  
computer and/or software - they are your best resource for current  
information and support.  
TOSHIBA technical support  
If you are still unable to solve the problem and suspect that it is hardware  
related, visit TOSHIBA technical support website http://www.toshiba.co.jp/  
worldwide/.  
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Chapter 7  
Appendix  
Specifications  
This section summarizes the computer’s technical specifications.  
Physical Dimensions  
Physical Dimensions shown below do not include parts that extend beyond  
the main body. The physical dimensions may vary depending on the model  
you purchased.  
Size  
Approximately 380.9 (w) x 253.9 (d) x 27.8/34.9 (h)  
millimeters  
(not including parts that extend beyond the main body).  
Environmental Requirements  
Conditions  
Operating  
Ambient temperature Relative humidity  
5°C (41°F) to 35°C  
(95°F)  
20% to 80%  
(noncondensing)  
Non-operating  
-20°C (-4°F) to 60°C  
(140°F)  
10% to 90%  
(noncondensing)  
Wet-bulb temperature 29°C maximum  
Conditions  
Altitude (from sea  
level)  
Operating  
-60 to 3,000 meters  
Non-operating  
-60 to 10,000 meters  
maximum  
Power Requirements  
AC adaptor  
100-240V AC  
50 or 60 Hz (cycles per second)  
19V DC  
Computer  
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7-1  
   
External RGB monitor port pin assignment  
5
1
10  
6
11  
15  
Pin  
1
Signal Name  
CRV  
Description  
I/O  
O
Red Video Signal  
Green Video Signal  
Blue Video Signal  
Reserved  
2
CGV  
O
3
CBV  
O
4
Reserved  
GND  
5
Ground  
6
GND  
Ground  
7
GND  
Ground  
8
GND  
Ground  
9
+5V  
Power Supply  
Ground  
10  
11  
12  
13  
14  
15  
GND  
Reserved  
SDA  
Reserved  
Data Signal  
I/O  
O
HSYNC  
VSYNC  
SCL  
Horizontal Sync Signal  
Vertical Sync Signal  
Data Clock Signal  
O
O
I/O (I): Input to computer  
I/O (O): Output from computer  
AC Power Cord and Connectors  
The power cord’s AC input plug must be compatible with the various  
international AC power outlets and the cord must meet the standards for  
the country/region in which it is used. All cords must meet the following  
specifications:  
Minimum 0.75 mm2  
Wire size:  
Current rating:  
Minimum 2.5 amperes  
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Certification agencies  
China:  
CQC  
U.S. and Canada:  
UL listed and CSA certified  
No. 18 AWG, Type SVT or SPT-2  
Australia:  
Japan:  
AS  
DENANHO  
Europe:  
Austria:  
Belgium:  
Denmark:  
Finland:  
France:  
OVE  
Italy:  
IMQ  
CEBEC  
DEMKO  
FIMKO  
LCIE  
The Netherlands:  
Norway:  
KEMA  
NEMKO  
SEMKO  
SEV  
Sweden:  
Switzerland:  
United Kingdom:  
Germany:  
VDE  
BSI  
In Europe, two conductors power cord must be VDE type, H05VVH2-F or  
H03VVH2-F and for three conductors power cord must be VDE type,  
H05VV-F.  
For the United States and Canada, two pin plug configuration must be a  
2-15P (250V) or 1-15P (125V) and three pin plug configuration must be  
6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical  
code handbook and the Canadian Electrical Code Part II.  
The following illustrations show the plug shapes for the U.S.A. and  
Canada, the United Kingdom, Australia, Europe and China.  
USA  
United Kingdom  
UL approved  
BS approved  
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Australia  
Europe  
AS approved  
Approved by the appropriate  
agency  
Canada  
China  
CSA approved  
CCC approved  
Information for Wireless Devices  
Wireless Technology Interoperability  
The Wireless LAN is compatible with other LAN systems Direct Sequence  
Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing  
(OFDM) radio technology, and is compliant to:  
The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/  
n), as defined and approved by the Institute of Electrical and  
Electronics Engineers.  
Bluetooth® Modules are designed to be interoperable with any product with  
Bluetooth wireless technology that is based on Frequency Hopping Spread  
Spectrum (FHSS) radio technology, and is compliant to:  
Bluetooth Specification (depending on the model you purchased), as  
defined and approved by the Bluetooth Special Interest Group.  
Logo certification with Bluetooth wireless technology as defined by the  
Bluetooth Special interest Group.  
This Bluetooth product is not compatible with devices using Bluetooth  
Version 1.0B specifications.  
The wireless devices have not completed verification of connection and  
operation with all devices which are using the Wireless LAN or Bluetooth  
radio technology.  
Bluetooth and Wireless LAN devices operate within the same radio  
frequency range and may interfere with one another. If you use Bluetooth  
and Wireless LAN devices simultaneously, you may occasionally  
experience a less than optimal network performance or even lose your  
network connection.  
If you should experience any such problem, immediately turn off either one  
of your Bluetooth or Wireless LAN.  
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Please visit http://www.pc.support.global.toshiba.com, if you have any  
questions about using Wireless LAN or Bluetooth Module.  
In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm  
Wireless Devices and your health  
Wireless products, like other radio devices, emit radio frequency  
electromagnetic energy. The level of energy emitted by Wireless products  
however is far much less than the electromagnetic energy emitted by  
wireless devices like for example mobile phones.  
Because Wireless products operate within the guidelines found in radio  
frequency safety standards and recommendations, TOSHIBA believes  
Wireless products are safe for use by consumers. These standards and  
recommendations reflect the consensus of the scientific community and  
result from deliberations of panels and committees of scientists who  
continually review and interpret the extensive research literature.  
In some situations or environments, the use of Wireless products may be  
restricted by the proprietor of the building or responsible representatives of  
the organization. These situations may for example include:  
Using the Wireless products equipment on board of airplanes, or  
In any other environment where the risk of interference to other  
devices or services is perceived or identified as harmful.  
If you are uncertain of the policy that applies on the use of wireless devices  
in a specific organization or environment (e.g. airports), you are  
encouraged to ask for authorization to use the Wireless device prior to  
turning on the equipment.  
Wireless LAN Technology  
The computer’s wireless communication function supports some wireless  
communication devices.  
Only some models are equipped with both Wireless LAN and Bluetooth  
functions.  
Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a  
microwave oven or in areas subject to radio interference or magnetic  
fields. Interference from a microwave oven or other source can disrupt  
Wi-Fi or Bluetooth operation.  
Turn all wireless functionalities off when near a person who may have  
a cardiac pacemaker implant or other medical electric device. Radio  
waves may affect pacemaker or medical device operation, possibly  
resulting in serious injury. Follow the instruction for your medical  
device when using any wireless functionality.  
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Always turn off wireless functionality if the computer is near automatic  
control equipment or appliances such as automatic doors or fire  
detectors. Radio waves can cause malfunction of such equipment,  
possibly resulting in serious injury.  
It may not be possible to make a network connection to a specified  
network name using the ad hoc network function. If this occurs, the  
new network (*) will have to be configured for all computers connected  
to the same network in order to re-enable network connections.  
* Please be sure to use new network name.  
Security  
TOSHIBA strongly recommend that you enable encryption  
functionality, otherwise your computer will be open to illegal access by  
an outsider using a wireless connection. If this occurs, the outsider  
may illegally access your system, eavesdrop, or cause the loss or  
destruction of stored data.  
TOSHIBA is not liable for the loss of data due to eavesdropping or  
illegal access through the wireless LAN and the damage thereof.  
Card Specifications  
Form Factor  
Compatibility  
PCI Express Mini Card  
IEEE 802.11 Standard for Wireless LANs  
Microsoft Windows Networking  
Network Operating  
System  
Media Access  
Protocol  
CSMA/CA (Collision Avoidance) with  
Acknowledgment (ACK)  
Radio Characteristics  
Radio Characteristics of Wireless LAN module may vary according to:  
Country/region where the product was purchased  
Type of product  
Wireless communication is often subject to local radio regulations.  
Although Wireless LAN wireless networking products have been designed  
for operation in the license-free 2.4GHz and 5GHz band, local radio  
regulations may impose a number of limitations to the use of wireless  
communication equipment.  
Radio Frequency  
Band 5GHz (5150-5850 MHz) (Revision a  
and n)  
Band 2.4GHz (2400-2483.5 MHz) (Revision  
b/g and n)  
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The range of the wireless signal is related to the transmit rate of the  
wireless communication. Communications at lower transmit range may  
travel larger distances.  
The range of your wireless devices can be affected when the  
antennas are placed near metal surfaces and solid high-density  
materials.  
Range is also impacted due to "obstacles" in the signal path of the  
radio that may either absorb or reflect the radio signal.  
Bluetooth wireless technology  
Some computers in this series have Bluetooth wireless communication  
function which eliminates the need for cables between electronic devices  
such as computers, printers and mobile phones. When it is enabled,  
Bluetooth provides the wireless personal area network environment which  
is safe and trustworthy, that is quick and easy.  
You cannot use the computer's built-in Bluetooth functions and an external  
Bluetooth adaptor simultaneously. For reference, Bluetooth wireless  
technology has the following features:  
Security  
Two advanced security mechanisms ensure a high level of security:  
Authentication prevents access to critical data and makes it impossible  
to falsify the origin of a message.  
Encryption prevents eavesdropping and maintains link privacy.  
Worldwide operation  
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,  
which is license-free and compatible with radio systems in most countries  
in the world.  
Radio links  
You can easily establish links between two or more devices, with these  
links being maintained even if the devices are not within a line-of-sight of  
each other.  
Bluetooth Stack for Windows by TOSHIBA  
Please note that this software is specifically designed for the following  
operating systems:  
Windows 7  
Information regarding the use of this software with these operating systems  
is listed below, with further details being contained with the electronic help  
files supplied with the software.  
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This Bluetooth Stack is based on the Bluetooth specification, depending on  
the model you purchased. However, TOSHIBA cannot confirm the  
compatibility between any computing products and/or other electronic  
devices that use Bluetooth, other than TOSHIBA notebook computers.  
Release Notes related to the Bluetooth Stack for Windows  
by TOSHIBA  
1. Fax application software: Please be aware that there is some fax  
application software that you cannot use on this Bluetooth Stack.  
2. Multi-user considerations: The use of Bluetooth is not supported in a  
multi-user environment. This means that, when you use Bluetooth,  
other users that are logged into the same computer will not be able to  
use this type of functionality.  
Product Support:  
The latest information regarding operating system support, language  
support or available upgrades can be found on our web site http://  
www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or  
www.pcsupport.toshiba.com in the United States.  
Radio Regulatory Information  
The Wireless device must be installed and used in strict accordance with  
the manufacturer’s instructions as described in the user documentation that  
comes with the product. This product complies with the following radio  
frequency and safety standards.  
Europe  
Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe  
France:  
Outdoor use  
Military Radiolocation  
limited to 10mW use.Refarming of the 2.4GHz band  
e.i.r.p. within the has been ongoing in recent years to  
band  
allow current relaxed regulation Full  
2454-2483.5MHz implementation planned 2012.  
Italy:  
-
For private use, a general  
authorization is required if WAS/  
RLAN’s are used outside own  
premises. For public use, a general  
authorization is required.  
Luxembourg:  
Implemented  
General authorization required for  
network and service supply.  
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Norway:  
Implemented  
This subsection does not apply for  
the geographical area within a  
radius of 20 km from the centre of  
Ny-Alesund.  
Russian  
-
Only for indoor applications.  
Federation:  
Restrictions for Use of 5150-5350MHz Frequencies in Europe  
Italy:  
-
For private use, a general  
authorization is required if WAS/  
RLAN’s are used outside own  
premises.  
Luxembourg:  
Implemented  
Limited  
General authorization required for  
network and service supply.  
Russian  
Federation:  
e.i.r.p 100mW. Permitted to use  
only for indoor applications, closed  
industrial and warehouse areas,  
and on board aircraft.  
1. Permitted to use for local  
networks of aircraft crew  
service communications on  
board aircraft in area of the  
airport and at all stages of  
flight.  
2. Permitted to use for public  
wireless access local networks  
on board aircraft during a flight  
at the altitude not less than  
3000m.  
Restrictions for Use of 5470-5725MHz Frequencies in Europe  
Italy:  
-
For private use, a general  
authorization is required if WAS/  
RLAN’s are used outside own  
premises.  
Luxembourg:  
Implemented  
General authorization required for  
network and service supply  
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Russian  
Federation:  
Limited  
e.i.r.p 100mW. Permitted to use  
only for indoor applications, closed  
industrial and warehouse areas,  
and on board aircraft.  
1. Permitted to use for local  
networks of aircraft crew  
service communications on  
board aircraft in area of the  
airport and at all stages of  
flight.  
2. Permitted to use for public  
wireless access local networks  
on board aircraft during a flight  
at the altitude not less than  
3000m.  
To remain in conformance with European spectrum usage laws for  
Wireless LAN operation, the above 2.4GHz and 5GHz channel limitations  
apply for outdoor usage. The user should use the wireless LAN utility to  
check the current channel of operation. If operation is occurring outside of  
the allowable frequencies for outdoor use, as listed above, the user must  
contact the applicable national spectrum regulator to request a license for  
outdoor operation.  
Canada - Industry Canada (IC)  
This device complies with RSS-210 of the Industry Canada Rules.  
Operation is subject to the following two conditions: (1) This device may not  
cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause undesired  
operation.  
Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada  
applicable aux appareils radio exempts de licence. Son fonctionnement est  
sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de  
brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage  
reçu, y compris un brouillage susceptible de provoquer un fonctionnement  
indésirable.  
les dispositifs fonctionnant dans la bande 5.15-5.25GHz sont réservés  
uniquement pour une utilisation à l’intérieur afin de réduire les risques de  
brouillage préjudiciable aux systèmes de satellites mobiles utilisant les  
mêmes canaux.  
les utilisateurs devraient aussi être avisés que les utilisateurs de radars de  
haute puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont la  
priorité) pour les bandes 5.25-5.35GHz et 5.65-5.85GHz et que ces radars  
pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-  
EL.  
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The term “IC” before the equipment certification number only signifies that  
the Industry Canada technical specifications were met.  
USA-Federal Communications Commission (FCC)  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation.  
Refer to the FCC information section for the detailed information.  
Caution: Exposure to Radio Frequency Radiation  
The radiated output power of the Wireless device is far below the FCC  
radio frequency exposure limits. Nevertheless, the Wireless device shall be  
used in such a manner that the potential for human contact during normal  
operation is minimized.  
In the usual operating configuration, the distance between the antenna and  
the user should not be less than 20cm. Please refer to the computer user’s  
manual for the details regarding antenna location.  
The installer of this radio equipment must ensure that the antenna is  
located or pointed such that it does not emit RF field in excess of Health  
Canada limits for the general population; consult Safety Code 6, obtainable  
from Health Canada’s website www.hc-sc.gc.ca  
Caution: Radio Frequency Interference Requirements  
This device is restricted to indoor use due to its operation in the 5.15 to  
5.25GHz frequency range.  
High-power radars are allocated as primary users (i.e. priority users) of the  
bands 5.25 to 5.35GHz and 5.65 to 5.85GHz and that these radars could  
cause interference and/or damage to LE-LAN devices.  
Taiwan  
Article 12  
Without permission granted by the NCC, any  
company, enterprise, or user is not allowed to  
change frequency, enhance transmitting power or  
alter original characteristic as well as performance  
to an approved low power radio frequency devices.  
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Article 14  
The low power radio-frequency devices shall not  
influence aircraft security and interfere legal  
communications;  
If found, the user shall cease operating  
immediately until no interference is achieved.  
The said legal communications means radio  
communications is operated in compliance with the  
Telecommunications Act.  
The low power radio-frequency devices must be  
susceptible with the interference from legal  
communications or ISM radio wave radiated  
devices.  
Using this equipment in Japan  
In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second  
generation low-power data communication systems such as this equipment  
overlaps that of mobile object identification systems (premises radio station  
and specified low-power radio station).  
1. Important notice  
The frequency bandwidth of this equipment may operate within the same  
range as industrial devices, scientific devices, medical devices, microwave  
ovens, licensed radio stations and non-licensed specified low-power radio  
stations for mobile object identification systems (RFID) used in factory  
production lines (Other Radio Stations).  
1. Before using this equipment, ensure that it does not interfere with any  
of the equipment listed above.  
2. If this equipment causes RF interference to other radio stations,  
promptly change the frequency being used, change the location of  
use, or turn off the source of emissions.  
3. Contact an authorized TOSHIBA service provider if you have  
problems with interference caused by this product to Other Radio  
Stations.  
2. Indication for Wireless LAN  
The indication shown below appears on this equipment.  
(1)(2) (3)(4)  
(5)  
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1. 2.4 : This equipment uses a frequency of 2.4GHz.  
2. DS : This equipment uses DS-SS modulation.  
3. OF : This equipment uses OFDM modulation.  
4. 4 : The interference range of this equipment is less than 40m.  
5.  
: This equipment uses a frequency bandwidth from 2,400MHz  
to 2,483.5MHz. It is possible to avoid the band of mobile object  
identification systems.  
3. Indication for Bluetooth  
The indication shown below appears on this equipment.  
(1) (2) (3)  
(4)  
1. 2.4 : This equipment uses a frequency of 2.4 GHz.  
2. FH : This equipment uses FH-SS modulation.  
3. 1 : The interference range of this equipment is less than 10m.  
4.  
: This equipment uses a frequency bandwidth from 2,400 MHz  
to 2,483.5 MHz. It is impossible to avoid the band of mobile object  
identification systems.  
4. About the JEITA  
5GHz Wireless LAN supports W52/W53/W56 Channel.  
Device Authorization  
This device obtains the Technical Regulation Conformity Certification and it  
belongs to the device class of radio equipment of low-power data  
communication system radio station stipulated in the Telecommunications  
Business Law of Japan.  
Atheros WB222 802.11a/b/n Wireless LAN  
The Name of the radio equipment: WB222  
DSP Research, Inc.  
Approval Number: D111398003  
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Intel® Centrino® Wireless-N 2230 Wireless LAN and Bluetooth  
The Name of the radio equipment: 2230BNHMW  
DSP Research, Inc.  
Approval Number: D111287003  
Intel® Centrino® Advanced-N 6235 a/b/g/n (a/b/g) Wireless LAN and  
Bluetooth  
The Name of the radio equipment: 6235ANHMW  
DSP Research, Inc.  
Approval Number: D111083003  
The following restrictions apply:  
Do not disassemble or modify the device.  
Do not install the embedded wireless module into other device.  
Radio approvals for wireless devices  
This equipment is approved to the radio standard by the countries/regions  
in the following table.  
If you use this equipment in the countries/regions which are not listed in the  
table blow, please contact TOSHIBA Support.  
As of August 2013  
Austria  
Belgium  
Bulgaria  
Denmark  
Germany  
Iceland  
Italy  
Canada  
Estonia  
Greece  
India  
Cyprus  
Czech Rep  
France  
Finland  
Hong Kong  
Indonesia  
Korea  
Hungary  
Ireland  
Japan  
Latvia  
Liechtenstein  
Monaco  
Poland  
Lithuania  
Netherlands  
Portugal  
Spain  
Luxemburg  
Norway  
Malta  
Philippines  
Slovak Republic  
Switzerland  
Romania  
Sweden  
Slovenia  
UK  
USA  
Legal Footnotes  
Non-applicable Icons  
Certain computer chassis are designed to accommodate all possible  
configurations for an entire product series. Therefore, please be aware that  
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your selected model may not have all the features and specifications  
corresponding to all of the icons or switches shown on the computer  
chassis.  
CPU  
Central Processing Unit (CPU) Performance Legal Footnotes.  
CPU performance in your computer product may vary from specifications  
under the following conditions:  
use of certain external peripheral products  
use of battery power instead of AC power  
use of certain multimedia, computer generated graphics or video  
applications  
use of standard telephone lines or low speed network connections  
use of complex modeling software, such as high end computer aided  
design applications  
use of several applications or functionalities simultaneously  
use of computer in areas with low air pressure (high altitude >1,000  
meters or >3,280 feet above sea level)  
use of computer at temperatures outside the range of 5°C to 30°C  
(41°F to 86°F) or >25°C (77°F) at high altitude (all temperature  
references are approximate and may vary depending on the specific  
computer model - contact TOSHIBA support for details).  
CPU performance may also vary from specifications due to design  
configuration.  
Under some conditions, your computer product may automatically shut-  
down. This is a normal protective feature designed to reduce the risk of lost  
data or damage to the product when used outside recommended  
conditions. To avoid risk of lost data, always make back-up copies of data  
by periodically storing it on an external storage medium. For optimum  
performance, use your computer product only under recommended  
conditions. Read additional restrictions in your product documentation.  
Contact TOSHIBA technical service and support, refer to TOSHIBA support  
section for more information.  
64-Bit Computing  
64-bit processors are designed to take advantage of 32 and 64 bit  
computing.  
64-bit computing requires that the following hardware and software  
requirements are met:  
64-bit Operating System  
64-bit CPU, Chipset and BIOS (Basic Input/Output System)  
64-bit Device drivers  
64-bit applications  
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Certain 32-bit device drivers and/or applications may not be compatible  
with a 64-bit CPU/operating system and therefore may not function  
properly.  
Memory (Main System)  
Part of the main system memory may be used by the graphics system for  
graphics performance and therefore reduce the amount of main system  
memory available for other computing activities. The amount of main  
system memory allocated to support graphics may vary depending on the  
graphics system, applications utilized, system memory size and other  
factors.  
If your computer is configured with more than 3 GB memory, the memory  
might be displayed as approximately 3 GB only (depending on the  
computer’s hardware specifications).  
This is correct because the operating system usually displays the available  
memory instead of the physical memory (RAM) built into the computer.  
Various system components (like the video adapter’s GPU and PCI  
devices like Wireless LAN, etc.) require their own memory space. Since a  
32-bit operating system cannot address more than 4 GB of memory, these  
system resources overlap the physical memory. It is a technical limitation  
that the overlapped memory is not available to the operating system. Even  
though some tools might display the actual physical memory built into your  
computer, the memory available to the operating system will still be  
approximately 3 GB only.  
Computers configured with a 64-bit operating system can address 4 GB or  
more of system memory.  
Battery Life  
Battery life may vary considerably depending on product model,  
configuration, applications, power management settings and features  
utilized, as well as the natural performance variations produced by the  
design of individual components. Published battery life numbers are  
achieved on select models and configurations tested by TOSHIBA at the  
time of publication. Recharge time varies depending on usage. Battery may  
not charge while computer is consuming full power.  
After going through many charge and discharge cycles, the battery will lose  
its ability to perform at maximum capacity and will need to be replaced.  
This is a normal phenomenon for all batteries. To purchase a new battery  
pack, see the accessories information that is shipped with your computer.  
HDD/SSD Capacity  
1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10.  
The computer operating system, however, reports storage capacity using  
powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and  
therefore shows less storage capacity. Available storage capacity will also  
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be less if the product includes one or more pre-installed operating systems,  
such as Microsoft Operating System and/or pre-installed software  
applications, or media content. Actual formatted capacity may vary.  
LCD  
Over a period of time, and depending on the usage of the computer, the  
brightness of the LCD screen will deteriorate. This is an intrinsic  
characteristic of LCD technology.  
Maximum brightness is only available when operating in AC power mode.  
Screen will dim when the computer is operated on battery power and you  
may not be able to increase the brightness of the screen.  
Graphics Processing Unit (GPU)  
Graphics processing unit (GPU) performance may vary depending on  
product model, design configuration, applications, power management  
settings and features utilized. GPU performance is only optimized when  
operating in AC power mode and may decrease considerably when  
operating in battery power mode.  
Total Available Graphics Memory is the total of, as applicable, Dedicated  
Video Memory, System Video Memory and Shared System Memory.  
Shared System Memory will vary depending on system memory size and  
other factors.  
Wireless LAN  
The transmission speed over the wireless LAN and the distance over which  
wireless LAN can reach may vary depending on surrounding  
electromagnetic environment, obstacles, access point design and  
configuration, and client design and software/hardware configurations.  
The actual transmission speed will be lower than the theoretical maximum  
speed.  
Copy Protection  
Applicable copy protection standards included in certain media may  
prevent or limit recording or viewing of the media.  
Glossary  
The terms in this glossary cover topics related to this manual. Alternate  
naming is included for reference.  
Abbreviations  
AC:  
Alternating Current  
AMT:  
Intel Active Management Technology  
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ASCII:  
American Standard Code for Information  
Interchange  
BIOS:  
Basic Input/output System  
Blu-ray Disc Read-only Memory  
bits per second  
BD-ROM:  
bps:  
CD:  
Compact Disc  
CD-ROM:  
CD-RW:  
CMOS:  
CPU:  
Compact Disc Read-only Memory  
Compact Disc-rewritable  
Complementary Metal-oxide Semiconductor  
Central Processing Unit  
DC:  
Direct Current  
DDR:  
Double Data Rate  
DIMM:  
DVD:  
Dual Inline Memory Module  
Digital Versatile Disc  
DVD-R:  
DVD-RAM:  
DVD-R DL:  
DVD-ROM:  
DVD-RW:  
DVD+R DL:  
FAT:  
Digital Versatile Disc-recordable  
Digital Versatile Disc-random Access Memory  
Digital Versatile Disc Recordable Dual Layer  
Digital Versatile Disc-read Only Memory  
Digital Versatile Disc-rewritable  
Digital Versatile Disc Recordable Double Layer  
File Allocation Table  
FCC:  
Federal Communications Commission  
Full High Definition  
FHD:  
GB:  
gigabyte  
GBps:  
HD:  
gigabytes per second  
High Definition  
HD+:  
High Definition Plus  
HDD:  
Hard Disk Drive  
HDMI:  
High-definition Multimedia Interface  
HDMI CEC:  
High-definition Multimedia Interface Consumer  
Electronics Control  
HTML:  
IEEE:  
I/O:  
Hypertext Markup Language  
Institute of Electrical and Electronics Engineers  
Input/Output  
IRQ:  
interrupt request  
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ISP:  
Internet Service Provider  
kilobyte  
KB:  
LAN:  
LCD:  
LED:  
MB:  
Local Area Network  
Liquid Crystal Display  
Light Emitting Diode  
megabyte  
MBps:  
MMC:  
OCR:  
PC:  
megabytes per second  
Multi Media Card  
Optical Character Recognition (Reader)  
Personal Computer  
PCI:  
Peripheral Component Interconnect  
PCMCIA:  
Personal Computer Memory Card International  
Association  
RAM:  
RGB:  
RFI:  
Random Access Memory  
Red, Green, and Blue  
Radio Frequency Interference  
Read Only Memory  
ROM:  
RTC:  
Real Time Clock  
S/P DIF:  
SD:  
Sony/philips Digital Interface Format  
Secure Digital  
SDHC:  
SDXC:  
SDRAM:  
SSD:  
Secure Digital High Capacity  
Secure Digital Extended Capacity  
Synchronous Dynamic Random Access Memory  
Solid State Drive  
TFT:  
Thin-film Transistor  
URL:  
Uniform Resource Locator  
Universal Serial Bus  
USB:  
VGA:  
WAN:  
WQHD:  
www:  
Video Graphics Array  
Wide Area Network  
Wide Quad High Definition  
World Wide Web  
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Index  
screen 3-10  
A
Display controller 3-13  
Documentation list 2-1  
AC adaptor  
additional 4-57  
connecting 2-3  
DC IN 19V jack 3-6  
Dual Pointing Device  
B
DVD Super Multi drive  
using  
writing  
Battery  
extending life 4-28  
monitoring capacity 4-26  
E
F
Equipment checklist 2-1  
Battery indicator  
ExpressCard  
removing 4-48  
Battery pack  
replacing 4-28  
Bluetooth  
Bluetooth Stack for  
Windows by Toshiba 5-3  
External monitor  
problems 6-14  
C
D
Cleaning the computer 1-17  
Cooling vents 3-3, 3-8  
DC IN/Battery indicator 3-17  
Display  
automatic power off 5-5  
hinges 3-10  
opening 2-5  
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FN + F5 (Output) 4-3  
M
Media care  
Card care 4-45  
Memory card care 4-46  
FN + F6 (Brightness Down)  
Memory  
installing 4-30, 4-34, 4-39  
removing 4-31  
FN + TAB (ODD)  
memory media card  
inserting 4-46  
removing 4-47  
Memory media slot 4-44  
Moving the computer 1-18  
H
Hard disk drive  
automatic power off 5-5  
MultiMediaCard  
removing 4-47  
HDD Protection 5-14  
P
HWSetup  
accessing 5-12  
window 5-12  
Password  
Starting the computer by  
K
L
Keyboard  
Pointing Device  
Windows special keys 4-4  
Power  
conditions 3-16  
Hibernation Mode 2-9  
Sleep Mode 2-7  
LAN  
cable types 4-32  
connecting 4-33  
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Problems  
AC power 6-5  
Sound system  
problems 6-13  
Analyzing the problem 6-2  
Dual Pointing device 6-9  
External monitor 6-13  
Hardware and system  
checklist 6-4  
T
HDD 6-8  
Internal display panel 6-7  
Keyboard 6-7  
TOSHIBA HDD/SSD Alert  
Memory Media Card 6-8  
Overheating power  
down 6-4  
TOSHIBA PC Diagnostic  
Power 6-4  
U
V
Real Time Clock 6-7  
USB device 6-11  
USB device  
Video mode 4-59  
Video RAM 3-13  
R
S
Recovery hard disk drive 5-19  
W
Web Camera 3-10  
Wireless communication 7-5  
SD/SDHC/SDXC Card  
Sleep Mode  
Smart Card  
inserting 4-49  
removing 4-49  
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