Thomas Betts Power Supply 9395 User Manual

Powerware 9395 UPS  
225–275 kVA  
User’s and Installation Guide  
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Powerware 9395 UPS 225–275 kVA  
User’s and Installation Guide  
1027212 Revision B  
Contents  
1
Introduction.................................................................................................................................................................................................5  
1.1 UPS standard features..........................................................................................................................................................................5  
1.1.1 Control panel...................................................................................................................................................................................5  
1.1.2 Customer Interface........................................................................................................................................................................7  
1.1.3 Advanced Battery Management .................................................................................................................................................7  
1.1.4 Power Management Software.....................................................................................................................................................7  
1.1.5 Installation features.......................................................................................................................................................................7  
1.2 Options and accessories......................................................................................................................................................................7  
1.2.1 Integrated battery cabinet............................................................................................................................................................7  
1.2.2 Optional X-Slot Cards ....................................................................................................................................................................7  
1.3 Basic systemcConfigurations..............................................................................................................................................................8  
1.4 Using this manual ..................................................................................................................................................................................8  
1.5 Conventions used in this manual ........................................................................................................................................................8  
1.6 Symbols, controls, and indicators.......................................................................................................................................................9  
1.7 For more information.............................................................................................................................................................................9  
1.8 Getting help.............................................................................................................................................................................................9  
2
3
UPS installation plan and unpacking......................................................................................................................................................10  
2.1 Creating an installation plan................................................................................................................................................................10  
2.2 Preparing the site ..................................................................................................................................................................................10  
2.2.1 Environmental and installation considerations.........................................................................................................................10  
2.2.2 UPS system power wiring preparation.......................................................................................................................................14  
2.2.3 UPS system interface wiring preparation..................................................................................................................................17  
2.3 Inspecting and unpacking the UPS cabinet......................................................................................................................................19  
UPS system installation.............................................................................................................................................................................21  
3.1 Preliminary installation information....................................................................................................................................................21  
3.2 Unloading the UPS cabinet from the pallet and mechanical installation.....................................................................................21  
3.3 Battery cabinet installation..................................................................................................................................................................24  
3.4 Installing UPS external and battery power wiring...........................................................................................................................25  
3.4.1 External power wiring installation...............................................................................................................................................25  
3.4.2 Battery wiring .................................................................................................................................................................................28  
3.5 Installing interface connections .........................................................................................................................................................28  
3.5.1 TB1, TB2, and TB3 connections (other than TB1 battery interface connections)...............................................................28  
3.5.2 TB1 battery interface connections..............................................................................................................................................33  
3.5.3 X-Slot connections.........................................................................................................................................................................34  
3.6 Installing a remote EPO switch ...........................................................................................................................................................35  
3.7 Initial startup...........................................................................................................................................................................................38  
3.8 Completing the installation checklist .................................................................................................................................................38  
4
5
Understanding UPS operation ..................................................................................................................................................................40  
4.1 Looking inside the UPS system ...........................................................................................................................................................40  
4.2 Modes......................................................................................................................................................................................................41  
4.2.1 Normal mode...................................................................................................................................................................................41  
4.2.2 Bypass mode...................................................................................................................................................................................42  
4.2.3 Battery mode...................................................................................................................................................................................43  
4.3 UPS system one line configurations...................................................................................................................................................44  
UPS operating instructions .......................................................................................................................................................................47  
5.1 UPS controls and indicators................................................................................................................................................................48  
5.1.1 Control panel...................................................................................................................................................................................48  
5.1.2 Circuit breakers..............................................................................................................................................................................48  
5.2 Using the control panel.........................................................................................................................................................................49  
5.2.1 Status indicators ............................................................................................................................................................................49  
5.2.2 Using the LCD and pushbuttons...................................................................................................................................................50  
5.2.3 Using the menu...............................................................................................................................................................................51  
5.2.4 Mimic screen..................................................................................................................................................................................51  
5.2.5 Display menu operation ................................................................................................................................................................51  
5.2.6 System controls screen ................................................................................................................................................................56  
5.2.7 Load off screen...............................................................................................................................................................................57  
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5.3 Operation.................................................................................................................................................................................................57  
5.3.1 Starting the UPS in normal mode ................................................................................................................................................57  
5.3.2 Starting the UPS in bypass mode................................................................................................................................................58  
5.3.3 Starting the power module...........................................................................................................................................................59  
5.3.4 Transfer from normal to bypass mode........................................................................................................................................59  
5.3.5 Transfer from bypass to normal mode........................................................................................................................................60  
5.3.6 Transfer from normal to bypass mode and shut down UPS....................................................................................................60  
5.3.7 UPS and critical load shutdown ..................................................................................................................................................60  
5.3.8 Charger control...............................................................................................................................................................................61  
5.3.9 Using the UPS LOAD OFF pushbutton.........................................................................................................................................61  
5.3.10 Using the Remote Emergency Power-off switch....................................................................................................................62  
5.3.11 Using Mechanical Bypass Switch ............................................................................................................................................63  
6
7
Responding to system events....................................................................................................................................................................65  
6.1 General....................................................................................................................................................................................................65  
6.2 System event horns...............................................................................................................................................................................65  
6.3 System event indicators.......................................................................................................................................................................65  
6.4 System event messages.......................................................................................................................................................................65  
Communication............................................................................................................................................................................................66  
7.1 X-Slot cards............................................................................................................................................................................................66  
7.2 Powerware LanSafe Power Management Software ......................................................................................................................67  
7.3 Terminal mode........................................................................................................................................................................................67  
7.3.1 Display UPS control panel............................................................................................................................................................67  
7.3.2 Event History Log............................................................................................................................................................................67  
7.4 Building alarm monitoring....................................................................................................................................................................69  
7.5 General purpose relay contact............................................................................................................................................................69  
8
UPS maintenance........................................................................................................................................................................................70  
8.1 Important safety instructions...............................................................................................................................................................70  
8.2 Performing preventive maintenance..................................................................................................................................................71  
8.2.1 DAILY maintenance........................................................................................................................................................................71  
8.2.2 MONTHLY maintenance................................................................................................................................................................71  
8.2.3 ANNUAL maintenance..................................................................................................................................................................71  
8.2.4 BATTERY maintenance..................................................................................................................................................................71  
8.2.5 Maintenance training....................................................................................................................................................................71  
8.3 Installing batteries.................................................................................................................................................................................72  
9
Recycling the used UPS or batteries.......................................................................................................................................................72  
10  
Product specifications ...............................................................................................................................................................................73  
10.1 Model numbers....................................................................................................................................................................................73  
10.2 Single module specifications.............................................................................................................................................................73  
10.2.1 UPS system input .........................................................................................................................................................................73  
10.2.2 UPS system output.......................................................................................................................................................................73  
10.2.3 Environmental...............................................................................................................................................................................74  
11  
Warranty .......................................................................................................................................................................................................74  
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1 Introduction  
The Eaton® Powerware® 9395 uninterruptible power supply (UPS) is a true online, continuous-  
duty, transformerless, double-conversion, solid-state, three-phase system, providing  
conditioned and uninterruptible AC power to protect the customers load from all nine power  
failures.The Powerware 9395 UPS is available as a single module system.  
The Powerware online power protection system is used to prevent loss of valuable electronic  
information, minimize equipment downtime, and minimize the adverse effect on production  
equipment due to unexpected power problems.  
The Powerware 9395 UPS continually monitors incoming electrical power and removes the  
surges, spikes, sags, and other irregularities that are inherent in commercial utility power.  
Working with a buildings electrical system, the UPS system supplies clean, consistent  
power that sensitive electronic equipment requires for reliable operation. During brownouts,  
blackouts, and other power interruptions, batteries provide emergency power to safeguard  
operation.  
The UPS system is housed in a single, free-standing cabinet with safety shields behind the door  
for hazardous voltage protection.The cabinet matches the battery and distribution cabinets in  
style and color and can be installed in line-up-and-match or standalone configurations.  
Figure 1-1 shows the Powerware 9395 UPS (225–275 kVA) and Figure 1-2 shows a typical single  
module system.  
NOTE  
Startup and operational checks must be performed by an authorized Eaton Customer  
Service Engineer, or the warranty terms specified on page W-1 become void.This service is  
offered as part of the sales contract for the UPS. Contact service in advance (usually a two-  
week notice is required) to reserve a preferred startup date.  
1.1 UPS standard features  
The UPS has many standard features that provide cost-effective and consistently reliable  
power protection.The descriptions in this section provide a brief overview of the UPS standard  
features.  
1.1.1 Control panel  
The control panel, located on the UPS front door, contains an LCD and pushbutton switches to  
control the operation of the UPS, and to display the status of the UPS system. See Chapter 6,  
“UPS operating instructions,” for additional information.  
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Figure 1-1. Powerware 9395 UPS (225–275 kVA) cabinet  
Figure 1-2. Powerware 9395 UPS (225–275 kVA) typical single module system  
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1.1.2 Customer Interface  
Building Alarm Monitoring – Up to five inputs in the UPS are available to connect the  
facilitys alarm system contacts. Some system configurations may limit the number of  
inputs available.The UPS uses these inputs to monitor the building alarms in addition to  
the UPS status. See Chapter 7, Communication,” for additional information.  
Alarm Contact – One alarm contact is provided for connection to equipment at the facility,  
such as a light, an audible alarm, or a computer terminal.The equipment connected to  
this contact alerts you to a UPS alarm. See Chapter 7, Communication,” for additional  
information.  
X-Slot Communication Bay – A four-slot communication bay is standard equipment.  
Four optional X-Slot cards can be installed in the UPS module at any time. See Chapter 7,  
“Communication,” for additional information.  
ConnectUPS -X Web/SNMP Card This X-Slot card is provided as standard equipment  
and provides remote monitoring through a Web browser interface, e-mail, and a network  
management system (NMS) using SNMP. See Chapter 7, Communication,” for additional  
information.  
1.1.3 Advanced Battery Management  
A three-stage charging system increases battery service life by optimizing recharge time, and  
protects batteries from damage due to high current charging and inverter ripple currents.  
Charging at high currents can overheat and damage batteries.  
1.1.4 Power Management Software  
Powerware LanSafe® Power Management Software is bundled as part of the Software Suite CD  
shipped with the UPS. See Chapter 7, Communication,” for additional information.  
1.1.5 Installation features  
Cabinets can be permanently bolted to the floor or left standing on leveling feet. Power and  
control wiring can be routed through the top or bottom of the cabinet with connections made to  
easily accessible terminals. External sensing and monitoring control wire must be installed in  
accordance with Class 1 wiring methods. Line-up-and-match battery cabinets are wired through  
the side panels of the units. Optional X-Slot connectivity cards are quickly installed at the front  
of the unit and are hot-pluggable.  
1.2 Options and accessories  
Contact a Powerware sales representative for information about the following options.  
1.2.1 Integrated battery cabinet  
Battery backup protection can be enhanced by equipping the UPS system with up to four  
Powerware 9395 battery cabinets containing sealed lead-acid, maintenance-free batteries.The  
battery cabinet is available in one size, with a 240-cell configuration.The cabinets are designed  
for line-up-and-match installation, but may be installed separate from the UPS cabinet.  
1.2.2 Optional X-Slot Cards  
The optional X-Slot cards support several protocols, such as SNMP, HTTP, AS/400®, and  
Modbus®. See Chapter 7, Communication,” for additional information.  
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1.3 Basic system configurations  
The following basic UPS system configurations are possible:  
Single module UPS and one to four battery cabinets  
Single module UPS and a standalone battery system  
The UPS system configuration can be enhanced by adding optional accessories such as a  
Remote Emergency Power-off (REPO) control, or X-Slot® communication cards.  
1.4 Using this manual  
This manual describes how to install and operate the Powerware 9395 UPS (225–275 kVA)  
cabinet. Read and understand the procedures described in this manual to ensure trouble-free  
installation and operation. In particular, be thoroughly familiar with the REPO procedure (see  
paragraph 5.3.10 on page 62).  
The information in this manual is divided into sections and chapters.The system, options, and  
accessories being installed dictate which parts of this manual should be read. At a minimum,  
Chapters 1 through 3 and Chapter 5 should be examined.  
Read through each procedure before beginning the procedure. Perform only those procedures  
that apply to the UPS system being installed or operated.  
1.5 Conventions used in this manual  
This manual uses these type conventions:  
Bold type highlights important concepts in discussions, key terms in procedures, and menu  
options, or represents a command or option that you type or enter at a prompt.  
Italic type highlights notes and new terms where they are defined.  
Screen type represents information that appears on the screen or LCD.  
Icon  
Description  
Information notes call attention to important features or instructions.  
Brackets are used when referring to a specific key, such as [Enter] or [Ctrl].  
[Keys]  
In this manual, the term UPS refers only to the UPS cabinet and its internal elements.  
The term UPS system refers to the entire power protection system – the UPS cabinet, the  
battery cabinet, and options or accessories installed.  
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1.6 Symbols, controls, and indicators  
The following are examples of symbols used on the UPS or accessories to alert you to  
important information:  
RISK OF ELECTRIC SHOCK - Indicates that a risk of electric shock is present and the  
associated warning should be observed.  
CAUTION: REFERTO OPERATOR’S MANUAL - Refer to your operators manual for  
additional information, such as important operating and maintenance instructions.  
This symbol indicates that you should not discard the UPS or the UPS batteries in  
the trash.This product contains sealed, lead-acid batteries and must be disposed of  
properly. For more information, contact your local recycling/reuse or hazardous waste  
center.  
This symbol indicates that you should not discard waste electrical or electronic  
equipment (WEEE) in the trash. For proper disposal, contact your local recycling/reuse  
or hazardous waste center.  
1.7 For more information  
Refer to the Powerware 9395 Integrated Battery Cabinet (Model IBC-L) installation manual  
(164201687) for the following additional information:  
Integrated Battery Cabinet (IBC) installation instructions, including site preparation,  
planning for installation, wiring, and safety information.  
Detailed illustrations of the cabinet, including dimension and connection point drawings.  
obtain copies of these manuals.  
1.8 Getting help  
If help is needed with any of the following:  
Scheduling initial startup  
Regional locations and telephone numbers  
A question about any of the information in this manual  
A question this manual does not answer  
Call your local service representative  
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2 UPS installation plan and unpacking  
Use the following basic sequence of steps to install the UPS:  
1. Create an installation plan for the UPS system (Chapter 2).  
2. Prepare your site for the UPS system (Chapter 2).  
3. Inspect and unpack the UPS cabinet (Chapter 2).  
4. Unload and install the UPS cabinet, and wire the system (Chapter 3).  
5. Complete the Installation Checklist (Chapter 3).  
6. Have authorized service personnel perform preliminary operational checks and startup.  
NOTE  
Startup and operational checks must be performed by an authorized Eaton Customer  
Service Engineer, or the warranty terms specified on page W-1 become void.This service is  
offered as part of the sales contract for the UPS. Contact service in advance (usually a two-  
week notice is required) to reserve a preferred startup date.  
2.1 Creating an installation plan  
Before installing the UPS system, read and understand how this manual applies to the system  
being installed. Use the procedures and illustrations in the paragraph 2.2 and Chapter 3 to  
create a logical plan for installing the system.  
2.2 Preparing the site  
For the UPS system to operate at peak efficiency, the installation site should meet the  
environmental parameters outlined in this manual. If the UPS is to be operated at an altitude  
higher than 1500 m, contact your service representative for important information about  
high altitude operation.The operating environment must meet the weight, clearance, and  
environmental requirements specified.  
2.2.1 Environmental and installation considerations  
The UPS system installation must meet the following guidelines:  
The system must be installed on a level floor suitable for computer or electronic  
equipment.  
The system must be installed in a temperature and humidity controlled indoor area free of  
conductive contaminants.  
The cabinet can be installed in line-up-and-match or standalone configurations.  
Failure to follow guidelines may void your warranty.  
The UPS equipment operating environment must meet the weight requirements shown inTable  
2-1 and the size requirements shown in Figure 2-1 through Figure 2-7.  
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Dimensions are in millimeters.  
Weight kg  
Model  
Shipping  
930  
Installed  
830  
Powerware 9395-275/225  
Powerware 9395-275/275  
930  
830  
Table 2-1. UPS cabinet weights  
The UPS cabinets use forced air cooling to regulate internal component temperature. Air inlets  
are in the front of the cabinet and outlets are in the top.You must allow clearance in front of and  
above each cabinet for proper air circulation.The clearances required around the UPS cabinet  
are shown inTable 2-2.  
From top of cabinet  
Minimum clearance over the UPS cabinet is 458 mm for ventilation  
915 mm working space  
From front of cabinet  
From back of cabinet  
From right side of cabinet  
From left side of cabinet  
None required  
None required, but for easier service 500 mm is recommended.  
None required  
Table 2-2. UPS cabinet clearances  
The basic environmental requirements for operation of the UPS system are:  
AmbientTemperature Range: 0-40°C  
Recommended Operating Range: 20-25°C  
Maximum Relative Humidity: 95%, noncondensing  
The UPS ventilation requirements are shown inTable 2-3.  
Rating  
Input/output voltage  
Heat rejection  
BTU/hr x 1000/hr (kg-cal/hr)  
225 kVA  
275 kVA  
400/400  
400/400  
44.6 (10.1)  
54.5 (13.7)  
Table 2-3. Air conditioning or ventilation requirements during full load operation  
Ventilation required for cooling air exhaust: approximately 1410 liter/sec.  
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Figure 2-1. UPS cabinet dimensions (front view)  
Figure 2-2. UPS cabinet dimensions (right side view)  
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Figure 2-3. UPS cabinet dimensions (top view)  
Figure 2-4. UPS cabinet dimensions (bottom view)  
Figure 2-5. UPS Cabinet dimensions (bottom view with mounting brackets)  
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Figure 2-6. UPS cabinet center of gravity  
Figure 2-7. Remote EPO switch dimensions  
2.2.2 UPS system power wiring preparation  
NOTE  
If installing, as part of the UPS system, a maintenance bypass without a rectifier input  
breaker, a minimum of two separate feeds with upstream feeder breakers, or one feed  
with two upstream feeder breakers, must be provided: one for the UPS and one for the  
maintenance bypass input. DO NOT use one feed or a single feeder breaker to supply both  
the UPS and the maintenance bypass.  
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For external wiring requirements, including the minimum size of external wiring, seeTable  
2-4.The power wiring connections for this equipment are rated at 70°C. If wire is run in an  
ambient temperature greater than 30°C, higher temperature wire and/or larger size wire may be  
necessary.  
Units  
kVA  
kW  
Rating 50/60 Hz  
Basic unit rating at 0.9 lagging pF load  
Input and output voltage  
225  
202  
275  
247  
Volts  
400/400  
400/400  
AC input to UPS rectifier (0.98 Min. pF)  
Full load current plus battery recharge current  
(3) phases, (1) ground  
Amps  
373  
456  
A
B
C
D
mm2  
(each)  
120  
(2)  
150  
(2)  
Minimum conductor size  
Number per Phase  
AC input to UPS bypass  
Full load current  
Amps  
336  
410  
(3) phases, (1) neutral–if required, (1) ground B  
mm2  
(each)  
120  
(2)  
150  
(2)  
Minimum conductor size  
Number per phase  
DC input from battery to UPS  
(1) positive, (1) negative c  
Amps  
475  
650  
minimum conductor size  
number per pole  
mm2  
(each)  
240  
(2)  
300  
(2)  
AC output to critical load  
full load current  
Amps  
290  
400  
(3) phases, (1) neutral–if required, (1) ground d  
mm2  
(each)  
120  
(2)  
150  
(2)  
minimum conductor size  
number per phase  
NOTE callout letters A, B, C, and D map to figure 6-5 on page 6-6.  
Table 2-4. Input/output ratings and external wiring requirements for the Powerware 9395-275/225 and  
9395-275/275  
Read and understand the following notes while planning and performing the installation:  
Refer to national and local electrical codes for acceptable external wiring practices.  
Material and labor for external wiring requirements are to be provided by designated  
personnel.  
For external wiring, use 70°C copper wire. See the appropriate information inTable 2-4. Wire  
sizes are based on using the specified breakers.  
The bypass feed into this equipment uses three or four wires.The rectifier feed into this  
equipment uses three wires.The phases must be symmetrical about ground (from a Wye  
source) for proper equipment operation.  
If the load requires a neutral, a bypass source neutral must be provided. If the load does not  
require a neutral and there is no neutral conductor connected at the bypass input, a neutral  
to ground bonding jumper must be installed. DO NOT install both a source neutral and a  
bonding jumper.  
The UPS cabinet is shipped with a debris shield covering the ventilation grill on top of the  
unit. Do not remove the debris shield until installation is complete. However, remove the  
shield before operating the UPS. Once the debris shield is removed, do not place objects on  
the ventilation grill.  
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Terminals E1 through E12 are 2-hole bus bar mountings for standard NEMA 2-hole barrel lugs.  
SeeTable 2-5 for power cable terminations andTable 2-6 for recommended installation parts  
and tools not supplied by Eaton Corporation. Figure 3-4 and Figure 3-5 show the location of the  
power cable terminals inside the UPS.  
Tightening torgue  
Terminal function  
Terminal  
Function  
Bus landing  
Bolt size  
Nm  
76  
76  
76  
76  
76  
76  
76  
76  
76  
76  
76  
22  
22  
E1  
E2  
E3  
E6  
E7  
E8  
E9  
E10  
E11  
E4  
Phase L1  
Phase L2  
Phase L3  
Phase L1  
Phase L2  
Phase L3  
Phase L1  
Phase L2  
Phase L3  
Battery (+)  
Battery (-)  
Neutral  
4-2 bolt mounting  
4-2 bolt mounting  
4-2 bolt mounting  
4-2 bolt mounting  
4-2 bolt mounting  
4-2 bolt mounting  
4-2 bolt mounting  
4-2 bolt mounting  
4-2 bolt mounting  
4-2 bolt mounting  
4-2 bolt mounting  
8-2 bolt mounting  
7-1 bolt mounting  
M12  
M12  
M12  
M12  
M12  
M12  
M12  
M12  
M12  
M12  
M12  
M10  
M10  
AC input to UPS rectifier  
AC input to bypass  
AC output to critical load  
DC input from battery to UPS  
E5  
E12  
Ground  
Input and output neutral  
Customer ground  
Ground  
NOTE Customer ground, size1/0, can be run in any conduit.  
Table 2-5. UPS cabinet power cable terminations for the Powerware 9395-275/225 and 9395-275/275  
Part  
Size  
Quantity  
Manufacturer Part number  
Notes  
Long barrel 2 hole lug  
500 MCM  
As required Thomas & Betts  
76 (56)  
Color code: brown  
Die code: 87  
Bolt  
Bolt  
M12 x 50 mm As required  
M10 x 50 mm As required  
N/A  
N/A  
N/A  
N/A  
Quantity per lug  
hole  
Flat washer  
Lock washer  
Nut  
Manual hydraulic crimp tool  
Die set  
M12  
M12  
M12  
14 ton  
N/A  
As required  
As required  
As required  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
1
1
Thomas & Betts  
Thomas & Betts  
TBM14M  
15506  
Table 2-6. Recommended installation parts and tool (not supplied by Eaton Corporation)  
External overcurrent protection is not provided by this product, but is required by codes. Refer  
toTable 2-4 for wiring requirements. If an output lockable disconnect is required, it is to be  
supplied by the user.  
Input rating  
UPS model  
Load rating  
100% rated  
100% rated  
400 V  
400 A  
500 A  
9395-275/225  
9395-275/275  
Table 2-7 lists the recommended rating for input circuit breakers.  
CAUTION  
To reduce the risk of fire, connect only to a circuit provided with maximum input circuit breaker  
current ratings fromTable 2-7 in accordance with the National Electrical Code,ANSI/NFPA 70.  
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The line-to-line unbalanced output capability of the UPS is limited only by the full load per  
phase current values for AC output to critical load shown inTable 2-4.The recommended line-to-  
line load unbalance is 50% or less.  
Source protection for the AC input to bypass should be treated as if supplying a 275 kVA three-  
phase transformer, to allow for inrush current. Bypass input wiring and bypass input breaker  
rating should be treated as if supplying a 275 kVA load, regardless of the rating of the UPS.  
Bypass and output overcurrent protection and bypass and output disconnect switches are to  
be provided by the user.Table 2-8 lists the recommended rating for bypass and output circuit  
breakers satisfying the criteria for both.  
Rating  
UPS model  
400 V  
Load rating  
Bypass  
400 A  
500 A  
Output  
80 A (B-type braker)  
100 A (B-type breaker)  
9395-275/225  
9395-275/275  
100% rated  
100% rated  
Table 2-8. Recommended bypass and output circuit breaker ratings  
There is no DC disconnect device within the UPS. A battery disconnect switch is recommended,  
and may be required by local codes when batteries are remotely located.The battery disconnect  
switch should be installed between the battery and the UPS.  
External DC input overcurrent protection and disconnect switch for the remote battery location  
is to be provided by the user.Table 2-9 lists the maximum rating for continuous-duty rated  
circuit breakers satisfying the criteria for both.  
Input rating  
UPS model  
600 V  
9395-275/225  
9395-275/275  
500 A or 700 A for ugradeability  
700 A  
Table 2-9. Recommended DC input circuit breaker ratings  
Battery voltage is computed at 2 volts per cell. Rated battery current is computed at 2 volts per  
cell.The battery wiring used between the battery and the UPS should not allow a voltage drop  
of more than 1% of nominal DC voltage at rated battery current. If the conductors used for DC  
input from the battery cabinets to the UPS are those provided by the UPS manufacturer, and the  
UPS and battery cabinets are manufactured by the same supplier, then it is acceptable if they  
do not meet the noted minimum conductor sizes.  
2.2.3 UPS system interface wiring preparation  
Control wiring for features and options should be connected at the customer interface terminal  
blocks located inside the UPS.  
WARNING  
Do not directly connect relay contacts to the mains related circuits. Reinforced insulation to  
the mains is required.  
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Read and understand the following notes while planning and performing the installation:  
Install the interface wiring (for example, building alarm, relay output, battery breaker trip,  
and X-Slot) separate from the power wiring.The wiring should have double insulation and  
rated at Uo/U = 300/500 Volts.  
All interface wiring is to be provided by the customer.  
When installing internal interface wiring to X-Slot terminals, route the wiring through the  
internal opening in the X-Slot communication bay.  
All building alarm inputs or remote features require an isolated normally-open contact or  
switch (rated at 24 Vdc, 20 mA minimum) connected between the alarm input and common  
terminal as shown. All control wiring and relay and switch contacts are customer-supplied.  
Use twisted-pair wires for each alarm input and common.  
The building alarms can be programmed to display the alarm functional name.  
LAN and telephone drops for use with X-Slot cards must be provided by facility planners or  
the customer.  
The UPS Battery Aux and 48 Vdc ShuntTrip signal wiring from the UPS must be connected  
to the DC source disconnect device.  
Battery Aux and 48 Vdc ShuntTrip wiring should be a minimum of 1.5 mm2.  
The Remote EPO feature opens all contactors in the UPS cabinet and isolates power from  
your critical load. Local electrical codes may also require tripping upstream protective  
devices to the UPS.  
The Remote EPO switch must be a dedicated switch not tied to any other circuits.  
A jumper wire must be connected between pins 1 and 2 onTB1, if the normally-closed  
Remote EPO contact is not used.  
Remote EPO wiring should be a minimum of 0.75 mm2 and a maximum of 2.5 mm2.  
The maximum distance between the Remote EPO and the UPS cannot exceed 150 meters.  
Alarm relay contacts have a maximum current rating of 5A and a switched voltage rating of  
30 Vac and 28 Vdc.  
Alarm relay wiring should be a minimum of 0.75 mm2.  
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2.3 Inspecting and unpacking the UPS cabinet  
The UPS cabinet is palleted separately for shipping.The cabinet is shipped bolted to a wooden  
pallet and protected with outer protective packaging material (see Figure 3-8).  
CAUTION  
The UPS cabinet is heavy (seeTable 2-1 on page 11). If unpacking instructions are not  
closely followed, the cabinet may tip and cause serious injury.  
1. Carefully inspect the outer packaging for evidence of damage during transit.  
CAUTION  
Do not install a damaged cabinet. Report any damage to the carrier and contact your  
service representative immediately.  
NOTE  
For the following step. verify that the forklift or pallet jack is rated to handle the weight of  
the cabinet (seeTable 2-1 on page 11 for cabinet weight).  
2. Use a forklift or pallet jack to move the packaged cabinet to the installation site, or as close  
as possible, before unpacking. Insert the forklift or pallet jack forks from the right side of the  
cabinet, between the supports on the bottom of the pallet (see Figure 2-6 on page 14 for the  
UPS cabinet center of gravity measurements).  
CAUTION  
Do not tilt the UPS cabinet more than 10° from vertical or the cabinet may tip over.  
3. Set the pallet on a firm, level surface, allowing a minimum clearance of 3 m on each side  
for removing the cabinet from the pallet.  
NOTE  
The UPS cabinet is shipped with a debris shield covering the ventilation grill on top of the  
unit. Do not remove the debris shield until installation is complete.  
4. Remove the protective covering from the cabinet.  
5. Remove the packing material, and discard or recycle in a responsible manner.  
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6. After removing the protective covering, inspect the contents for any evidence of physical  
damage, and compare each item with the Bill of Lading. If damage has occurred or  
shortages are evident, contact your service representative immediately to determine the  
extent of the damage and its impact upon further installation.  
NOTE  
While waiting for installation, protect the unpacked cabinet from moisture, dust, and other  
harmful contaminants. Failure to store and protect the UPS properly may void your warranty.  
Figure 2-8. Powerware 9395 UPS (225–275 kVA) cabinet as shipped on pallet  
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3 UPS system installation  
3.1 Preliminary installation information  
WARNING  
Installation should be performed only by qualified personnel.  
Refer to the following while installing the UPS system:  
Chapter 2 for cabinet dimensions, equipment weight, wiring and terminal data, and  
installation notes.  
Do not tilt the cabinet more than 10° during installation.  
The landing plates are to be removed to add holes as required. Plate material is 16 gauge  
steel (1.5 mm/0.06” thick).  
If perforated floor tiles are required for ventilation, place them in front of the UPS.  
3.2 Unloading the UPS cabinet from the pallet and mechan-  
ical installation  
The UPS cabinet is bolted to a wooden pallet supported by wood skids.To remove the pallet  
and mechanically install the UPS, perform the following procedure:  
NOTE  
When a line-up-and-match UPS system is ordered together with battery cabinets, the first  
battery cabinet is supplied with two cosmetic covers.The UPS cabinet, additional battery  
cabinets, and other ancillary cabinets are supplied without cosmetic covers.  
NOTE  
When a UPS system is ordered together with battery cabinets for standalone installation,  
the first battery cabinet is supplied with two cosmetic covers. Additional battery cabinets  
are supplied without cosmetic covers. Cosmetic covers must be ordered for the UPS  
cabinet and/or other ancillary cabinets.  
WARNING  
The UPS cabinet is heavy. SeeTable 2-1 on page 11 for weight of cabinets. If unloading  
instructions are not closely followed, the cabinet may cause serious injury.  
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CAUTION  
• Do not tilt cabinets more than 10° from vertical.  
• Lift the cabinet only with a forklift or damage may occur.  
NOTE  
For the following steps, verify that the forklift or pallet jack is rated to handle the weight of  
the cabinet (seeTable 2-1 on page 11 for cabinet weight).  
1. If not already accomplished, use a forklift or pallet jack to move the cabinet to the  
installation area, or as close as possible, before unloading from the pallet. Insert the forklift  
or pallet jack forks from the right side of the cabinet, between the supports on the bottom of  
the pallet (see Figure 2-6 on page 13 for the UPS cabinet center of gravity measurements).  
2. Remove the three bolts securing the left side shipping bracket to the cabinet and three bolts  
securing the bracket to the pallet (see Figure 3-1). Remove the front shipping bracket. If  
installing the cabinet permanently, retain the shipping bracket and securing hardware for  
later use.  
3. Remove the three bolts securing the right side shipping bracket to the cabinet and three  
bolts securing the bracket to the pallet (see Figure 3-2). Remove the front shipping bracket.  
If installing the cabinet permanently, retain the shipping bracket and securing hardware for  
later use.  
4. Using the forklift, raise the UPS cabinet section until the cabinet bottom clears the pallet by  
approximately 3 mm.  
5. Once the UPS cabinet is clear of the pallet, pull the pallet from under the UPS cabinet.  
Discard or recycle the pallet in a responsible manner.  
6. Using the forklift, move the UPS cabinet to the final installed location.  
7. Carefully lower the UPS cabinet until the cabinet base contacts the floor.  
8. If permanently mounting the system, proceed to Step 9; otherwise, continue to Step 11.  
9. Using the retained hardware, reinstall the shipping brackets removed in Steps 2 and 3 to  
the left and right side of the UPS cabinet with the angle facing outward (see Figure 3-1 and  
Figure 3-2).  
10. Secure the cabinet to the floor with customer-supplied hardware.  
11. If installing a battery cabinet, proceed to paragraphs 3.3; otherwise, proceed to paragraph  
3.4.  
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Figure 3-1. Removing left side shipping bracket  
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Figure 3-2. Removing right side shipping bracket  
3.3 Battery cabinet installation  
To install the battery cabinet, refer to the Powerware 9395 Integrated Battery Cabinet (Model  
IBC-L) installation manual. After the battery cabinet is installed, return to paragraph 3.4 to wire  
the UPS and battery cabinet.  
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3.4 Installing UPS external and battery power wiring  
NOTE  
The UPS cabinet is shipped with a debris shield covering the ventilation grill on top of the  
unit. Do not remove the debris shield until installation is complete. However, remove the  
shield before operating the UPS. Once the debris shield is removed, do not place objects on  
the ventilation grill.  
NOTE  
Remove the UPS cabinet top or bottom conduit landing plate to drill or punch conduit holes  
(see Figure 3-3).  
NOTE  
If the load requires a neutral, a bypass source neutral must be provided. If the load does not  
require a neutral and there is no neutral conductor connected at the bypass input, a neutral  
to ground bonding jumper must be installed. DO NOT install both a source neutral and a  
bonding jumper. SeeTable 2-4 on page 15 for neutral bonding jumper wire sizes. Bonding  
jumper must be copper wire.  
Use the procedures in the following paragraphs to connect the external and battery power  
wiring.  
3.4.1 External power wiring installation  
To install wiring to connections:  
1. Remove one top screw and two bottom screws securing the UPS left front panel (see Figure  
3-1). Lift the panel straight up to remove from the panel hanger bracket at the top of the  
cabinet.  
2. Route the input and output cables through either the top or bottom of the cabinet to  
the UPS terminals. See Figure 3-3 through Figure 3-5 for wiring access information and  
terminal locations.  
3. Connect phase L1, L2, and L3 (E1, E2, E3), rectifier input power wiring from the utility  
source to the rectifier input terminals in the UPS cabinet. See paragraph 2.2.2 on page 14  
for wiring and termination requirements.  
4. Connect phase L1, L2, and L3 (E6, E7, E8), and Neutral (if required) bypass input power  
wiring from the utility source to the bypass input terminals and neutral terminals in the  
UPS cabinet. See paragraph 2.2.2 on page 14 for wiring and termination requirements.  
5. Connect phase L1, L2, and L3 (E9, E10, E11), and Neutral (if required) power wiring from  
output terminals and neutral terminals to the critical load. See paragraph 2.2.2 on page 14  
for wiring and termination requirements.  
6. Proceed to paragraph 3.4.2.  
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Figure 3-3. Conduit and wire entry locations  
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Figure 3-4. UPS power terminal locations  
Figure 3-5. UPS power terminal detail AA  
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3.4.2 Battery wiring  
CAUTION  
When sizing the battery system, do not exceed the internal battery charger capabilities. See  
Chapter 10, “Product specifications,for maximum battery charger currents.  
To install wiring to connections:  
1. If using a Powerware battery cabinet, proceed to Step 2; otherwise, proceed to Step 5.  
2. Route and connect the battery cables between the UPS and battery cabinets in accordance  
with the instructions in the Powerware 9395 Integrated Battery Cabinet (Model IBC-L)  
installation manual. See Figure 3-3 through Figure 3-5 for wiring access information and  
terminal locations.  
3. Connect the positive, negative, and ground DC power wiring from the battery cabinet to the  
UPS cabinet battery and ground terminals. See paragraph 2.2.2 on page 14 for wiring and  
termination requirements.  
4. Proceed to Step 7.  
5. Route and connect the battery cables between the UPS and the battery system. See Figure  
3-3 through Figure 3-5 for wiring access information and terminal locations.  
6. Connect the positive, negative, and ground DC power wiring from the battery system to the  
UPS cabinet battery and ground terminals. See paragraph 2.2.2 on page 14 for wiring and  
termination requirements.  
7. After wiring the UPS system to the facility power and critical load, be sure to ground the  
system according to local and/or national electrical wiring codes.  
8. If wiring interface connections, proceed to paragraph 3.5; otherwise, proceed to Step 9.  
9. When all wiring is complete, reinstall the left front panel removed in paragraph 3.4.1 and  
secure with the retained hardware.  
3.5 Installing interface connections  
WARNING  
Hazardous voltages are present near the user interface terminal area if the UPS is not  
totally disconnected.  
3.5.1TB1,TB2, andTB3 connections (other thanTB1 battery interface  
connections)  
NOTE  
Interface wiring must be installed from the top of the UPS cabinet.  
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To install wiring to connections:  
1. Verify the UPS system is turned off and all power sources are removed. See Chapter 5,  
“UPS Operating Instructions,” for shutdown instructions.  
2. If not already accomplished, remove one top screw and two bottom screws securing the  
UPS left front panel (see Figure 3-1). Lift the panel straight up to remove from the panel  
hanger bracket at the top of the cabinet.  
3. Remove one top screw and two bottom screws securing the UPS center front panel (see  
Figure 3-1). Lift the panel straight up to remove from the panel hanger bracket at the top of  
the cabinet.  
4. Terminal blockTB3 is accessible on the left side of the X-Slot communication bay.To gain  
access to terminal blocksTB1 andTB2 and the interface entry plates, loosen the screws  
securing the small top internal safety shield panel and remove the panel.This panel is to  
the right of the X-Slot Communication Bay (see Figure 3-7 on page 30).  
5. Remove the UPS cabinet top interface entry plates to drill or punch holes (see Figure 3-3 on  
page 26).  
6. Reinstall the entry plates.  
WARNING  
Do not directly connect relay contacts to the mains related circuits. Reinforced insulation to  
the mains is required.  
7. To locate the appropriate terminals and review the wiring and termination requirements,  
see paragraph 2.2.2 on page 14,Table 3-1, and Figure 3-6 through Figure 3-9.  
8. Route and connect the wiring.  
9. If wiringTB1 battery interface connections, proceed to paragraph 3.5.2; if wiring the X-Slot  
connections only, proceed to paragraph 3.5.3; otherwise, proceed to Step 10.  
10. When all wiring is complete, reinstall the small top internal safety shield panel and secure  
with the cabinet mounted screws.  
11. Reinstall the left and center front panels removed in previous steps and secure with the  
retained hardware.  
NOTE Alarm relay contacts have a maximum current rating of 5A and a switched voltage rating of 30 Vac and 28 Vdc.  
NOTE Alarm relay normally-open and normally-closed return terminals are separated on the terminal board, but are  
electrically in common.  
NOTE Do not directly connect relay contacts to the mains related circuits. Reinforced insulation to the mains is required.  
NOTE Alarm relay wiring should be a minimum of .75 mm2.  
Figure 3-6. Typical alarm relay connection  
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Figure 3-7. Interface terminal locations  
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Terminal TB1  
Name  
Descrition  
1
2
3
4
Remote EPO NC  
Remote EPO return  
Remote EPO NO  
Remote EPO return  
Battery aux  
Dry contact used to active remote EPO of UPS.  
5
6
7
8
9
Battery aux return  
48 Vdc battery shunt trip +  
48 Vdc battery shunt trip -  
Not used  
10  
Not used  
Terminal TB2  
Name  
Descrition  
1
2
3
4
5
6
7
Pull chain  
Back control for parallel operation.  
Pull chain return  
Alarm relay NC  
Alarm relay return  
Alarm relay NO  
Alarm relay return  
Not used  
General purpose normally-open (NO) and normally-closed  
(NC) relay contacts.  
8
Not used  
9
Not used  
10  
Not used  
Terminal TB3  
Name  
Descrition  
1
2
3
4
5
6
7
8
Building alarm 1  
Building alarm 1 return  
Building alarm 2  
Building alarm 2 return  
Building alarm 3  
Building alarm 3 return  
Building alarm 4  
Building alarm 4 return  
Building alarm 5  
Building alarm 5 return  
Programmable UPS alarm. Activated by a remote dry contact  
closure.  
Programmable UPS alarm. Activated by a remote dry contact  
closure.  
Programmable UPS alarm. Activated by a remote dry contact  
closure.  
Programmable UPS alarm. Activated by a remote dry contact  
closure.  
9
10  
Programmable UPS alarm. Activated by a remote dry contact  
closure.  
Table 3-1. TB1, TB2, and TB3 interface connections  
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Figure 3-8. Interface terminal detail AA  
NOTE All building alarm inputs require an isolated normally-open or normally-closed contact or switch (rated at 24 Vdc,  
20 mA minimum) connected between the alarm input and common terminal as shown. Building alarm inputs can be  
programmed for use with either normally-open or normally-closed contacts. All control wiring and relay and switch  
contacts are customer-supplied.  
NOTEThe building alarms can be programmed to display the alarm functional name.  
NOTE A jumper wire must be connected between pins 1 and 2 onTB1, if the normally-closed Remote EPO contact is not used.  
Figure 3-9. Terminal blocks TB1, TB2, and TB3 connector assignments  
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3.5.2TB1 battery interface connections  
To install wiring to connections:  
1. Verify the UPS system is turned off and all power sources are removed. See Chapter 6,  
“UPS operating instructions,” for shutdown instructions.  
2. If not already accomplished, remove one top screw and two bottom screws securing the  
UPS left front panel (see Figure 3-1). Lift the panel straight up to remove from the panel  
hanger bracket at the top of the cabinet.  
3. If not already accomplished, remove one top screw and two bottom screws securing the  
UPS center front panel (see Figure 3-1). Lift the panel straight up to remove from the panel  
hanger bracket at the top of the cabinet.  
4. To gain access to terminal blocksTB1 and the interface entry plates, loosen the screws  
securing the small top internal safety shield panel and remove the panel.This panel is to  
the right of the X-Slot Communication Bay (see Figure 3-7 on page 30).  
5. To locate the appropriate terminals and review the wiring and termination requirements,  
see paragraph 2.2.2 on page 14,Table 3-1, and Figure 3-7 through Figure 3-10.  
6. If battery cabinets are installed attached to the UPS cabinet, proceed to Step 7; if battery  
cabinets are installed separated from the UPS cabinet or a battery system is being used,  
proceed to Step 10.  
7. Route the Shunt trip and Aux wiring harness supplied with the battery cabinet from the  
battery cabinet to the UPS cabinet. Refer to the Powerware 9395 Integrated Battery Cabinet  
(Model IBC-L) installation manual for battery cabinet wiring access information.  
8. Connect the wiring toTB1 terminals.  
9. Proceed to Step 15.  
10. Remove the UPS cabinet interface entry plates to drill or punch holes (see Figure 3-3 on  
page 26).  
11. Reinstall the interface entry plates.  
12. Route the Shunt trip and Aux wiring from the battery cabinet or battery system breaker to  
the UPS.  
13. Connect the wiring to theTB1 terminals.  
14. When all wiring is complete, reinstall the small top internal safety shield panel and secure  
with the cabinet mounted screws.  
15. If wiring X-Slot connections, proceed to paragraph 3.5.3; otherwise, proceed to Step 16.  
16. Reinstall the left and center front panels removed in previous steps and secure with the  
retained hardware.  
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NOTE Battery Aux and DC ShuntTrip wiring should be a minimum of 1.5 mm2.  
Figure 3-10. Typical battery interface connection  
3.5.3 X-Slot connections  
NOTE  
LAN and telephone drops for use with X-Slot cards must be provided by the customer.  
NOTE  
When installing internal wiring to X-Slot terminals, route the wiring through the internal  
opening in the X-Slot communication bay.  
For installation and setup of an X-Slot card, please contact Eaton Corporation.  
To install wiring to connections:  
1. If not already installed, install the LAN and telephone drops.  
2. If not already accomplished, remove one top screw and two bottom screws securing the  
UPS center front panel (see Figure 3-1). Lift the panel straight up to remove from the panel  
hanger bracket at the top of the cabinet.  
3. Remove the UPS cabinet interface entry plates to drill or punch holes (see Figure 3-3 on  
page 26).  
4. Reinstall the interface entry plates.  
5. Route and install the LAN, telephone, and other cables to the appropriate X-Slot cards. See  
Figure 3-7 and Figure 3-11 for X-Slot location.  
6. When all wiring is complete, reinstall the front panels removed in previous steps and  
secure with the retained hardware.  
7. Refer to the manual supplied with the X-Slot card for operator instructions.  
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Figure 3-11. X-Slot communication bays  
3.6 Installing a remote EPO switch  
NOTE  
Remove the UPS cabinet interface entry plates to punch holes (see Figure 3-3).  
NOTE  
This switch must be a dedicated switch not tied into any other circuits.  
NOTE  
This procedure is intended to be used for the installation of the Powerware remote EPO  
switch. If installing another manufacturer’s switch, only use this procedure as a guide.  
A remote EPO switch can be used in an emergency to shut down the UPS and remove power  
to the critical load from a location away from where the UPS is installed. Figure 3-12 shows a  
remote EPO switch.  
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1. Securely mount the remote EPO switch. Recommended locations include operators  
consoles or near exit doors. See Figure 2-7 for enclosure dimensions and wiring knockouts.  
2. Verify the UPS system is turned off and all power sources are removed. See Chapter 5,  
“UPS operating instructions” for shutdown instructions.  
3. Remove one top screw and two bottom screws securing the UPS center front panel (see  
Figure 3-1). Lift the panel straight up to remove from the panel hanger bracket at the top of  
the cabinet.  
Figure 3-12. Remote EPO switch  
4. To gain access to terminal blocksTB1 andTB2 and the interface entry plates, loosen the  
screws securing the small top internal safety shield panel and remove the panel.This panel  
is to the right of the X-Slot communication bays (see Figure 3-7 on page 30).  
5. Remove the UPS cabinet interface entry plates to drill or punch holes (see Figure 3-3 on  
page 26).  
6. Reinstall the interface entry plates.  
7. To locate the appropriate terminals and review the wiring and termination requirements,  
see paragraph 2.2.2 on page 14,Table 3-1, and Figure 3-7 through Figure 3-9.  
8. Route and connect the wiring as shown inTable 3-2 and Figure 3-13.  
9. If the normally-closed Remote EPOTB1 connection in the UPS is not used, connect a jumper  
wire between pins 1 and 2 onTB1.  
To customer interface  
Terminal board TB1 in UPS cabinet  
From remote EPO switch  
Remarks  
TB1-4  
TB1-5  
TB-3  
TB-4  
Twisted wires (2)  
2.5mm2 0.75mm2  
Table 3-2. Remote EPO wire terminations  
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Note Remote EPO switch rating is 24 Vdc, 1 A minimum.  
Note Remote EPO normally-open and normally-closed return terminals are separated on the terminal board, but are  
electrically in common.  
Figure 3-13. Normally-Open remote EPO switch wiring  
10. If you are installing multiple remote EPO switches, wire additional switches in parallel with  
the first remote EPO.  
11. If required, install wiring from the remote EPO switch to the trip circuitry of the upstream  
protective devices. A normally-open (NO) contact is provided between terminals 6 and 7  
of the remote EPO switch, as shown in Figure 3-12. Remote EPO switch wiring must be in  
accordance with UL Class II requirements.  
12. When all wiring is complete, reinstall the small top internal safety shield panel and secure  
with the cabinet mounted screws.  
13. Reinstall the center front panel removed in previous steps and secure with the retained  
hardware.  
14. Figure 3-14 and Figure 3-15 show alternative methods of connecting a remote EPO switch if  
using another manufacturers switch.  
Note Remote EPO switch rating is 24 Vdc, 1 A minimum.  
Note Remote EPO normally-open and normally-closed return terminals are separated on the terminal board, but are  
electrically in common.  
Figure 3-14. Normally closed remote EPO switch wiring  
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Note Remote EPO switch rating is 24 Vdc, 1 A minimum.  
Note Remote EPO normally-open and normally-closed return terminals are separated on the terminal board, but are  
electrically in common.  
Figure 3-15. Normally closed and normally open remote EPO switch wiring  
3.7 Initial startup  
Startup and operational checks must be performed by an authorized Eaton Customer Service  
Engineer, or the warranty terms specified on page W-1 become void.This service is offered as  
part of the sales contract for the UPS. Contact service in advance (usually a two-week notice is  
required) to reserve a preferred startup date.  
3.8 Completing the installation checklist  
The final step in installing the UPS system is completing the following installation checklist.This  
checklist ensures that you have completely installed all hardware, cables, and other equipment.  
Complete all items listed on the checklist to ensure a smooth installation. Make a copy of the  
Installation Checklist before filling it out, and retain the original. If installing a parallel system,  
complete the parallel system installation checklist in addition to the installation checklist.  
After the installation is complete, your service representative must verify the operation of the  
UPS system and commission it to support the critical load.The service representative cannot  
perform any installation tasks other than verifying software and operating setup parameters.  
Service personnel may request a copy of the completed Installation Checklist to verify all  
applicable equipment installations have been completed.  
NOTE  
The installation checklist MUST be completed prior to starting the UPS system for the first  
time.  
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Installation checklist  
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All packing materials and restraints have been removed from each cabinet.  
Each cabinet in the UPS system is placed in its installed location.  
A cabinet grounding/mounting kit is installed between any cabinets that are bolted  
together.  
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All conduits and cables are properly routed to the UPS and any ancillary cabinets.  
All power cables are properly sized and terminated.  
Neutral conductors are installed or bonded to ground as per requirements.  
Battery cables are terminated on E4 (+) and E5 (–).  
Battery Shunt trip and Aux contact signal wiring is connected from the UPS to the battery  
breaker.  
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LAN and telephone drops are installed.  
All telephone and LAN connections have been completed.  
A ground conductor is properly installed.  
Air conditioning equipment is installed and operating correctly.  
The area around the installed UPS system is clean and dust-free. (It is recommended that  
the UPS be installed on a level floor suitable for computer or electronic equipment.)  
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Adequate workspace exists around the UPS and other cabinets.  
Adequate lighting is provided around all UPS equipment.  
A 230 Vac service outlet is located within 7.5 meters of the UPS equipment.  
The Remote Emergency Power-off (REPO) device is mounted in its installed location and its  
wiring is terminated inside the UPS cabinet.  
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The normally-closed (NC) Emergency Power-off contact (pins 1 and 2 onTB1) is jumpered if  
not used.  
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Alarm relays and building alarms are wired appropriately. (OPTIONAL)  
A remote battery disconnect control is mounted in its installed location and its wiring is  
terminated inside the UPS and battery cabinet. (OPTIONAL)  
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Accessories are mounted in installed locations and wiring is terminated inside the UPS  
cabinet. (OPTIONAL)  
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The debris shield covering the UPS cabinet ventilation grill is removed.  
Startup and operational checks are performed by an authorized Eaton Customer Service  
Engineer.  
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4 Understanding UPS operation  
4.1 Looking inside the UPS system  
The Powerware 9395 UPS is a continuous-duty, solid-state, transformerless (at 400 Vac), three-  
phase, true online system that provides conditioned and uninterruptible AC power to the UPS  
systems output and critical load.The basic system consists of a rectifier, battery converter,  
inverter, monitoring/operation control panel, integrated communication server, and digital.  
Figure 4-1. Main elements of the UPS system  
If utility power is interrupted or falls outside the parameters specified in Chapter 10, “Product  
specifications,” the UPS uses a backup battery supply to maintain power to the critical load for a  
specified period of time or until the utility power returns. For extended power outages, the UPS  
allows you to either transfer to an alternative power system (such as a generator) or shut down  
your critical load in an orderly manner.The emergency bypass consists of a continuous-duty  
static switch and backfeed protection contactor K5.The backfeed protection contactor is located  
in series with the static switch. For manual transfers to bypass, the static switch is also used.  
The static switch is armed and ready during both types of transfers.  
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4.2 Modes  
The Powerware 9395 UPS supports a critical load in three different modes of operation.The UPS  
can automatically use all three modes, as required.The standard operation modes are:  
In Normal mode, the critical load is supplied by the inverter, which derives its power from  
rectified utility AC power. In this mode, the battery charger also provides charging current  
for the battery, if needed.  
In Battery mode, the battery provides DC power, which maintains inverter operation.The  
battery supports the critical load.  
In Bypass mode, the critical load is directly supported by utility power.The following  
paragraphs describe the differences in the three UPS operating modes, using block  
diagrams to show the power flow during each mode of operation.  
4.2.1 Normal mode  
Figure 4-2 shows the path of electrical power through the UPS system when the UPS is  
operating in normal mode.  
Figure 4-2. Path of current through the UPS in normal mode  
During normal UPS operation, power for the system is derived from a utility input source  
through the rectifier input contactor K1.The front panel displays “Normal,” indicating the  
incoming power is within voltage and frequency acceptance windows.Three-phase AC input  
power is converted to DC using IGBT devices to produce a regulated DC voltage to the inverter.  
The battery is charged directly from the regulated rectifier output through a buck or boost DC  
converter, depending on whether the system voltage and the size of the battery string attached  
to the unit.  
The battery converter derives its input from the regulated DC output of the rectifier and  
provides either a boosted or bucked regulated DC voltage charge current to the battery.The  
battery is always connected to the UPS and ready to support the inverter should the utility input  
become unavailable.  
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The inverter produces a three-phase AC output to a customers load without the use of a  
transformer.The inverter derives regulated DC from the rectifier and uses IGBT devices and  
pulse-width modulation (PWM) to produce a regulated and filtered AC output.The AC output of  
the inverter is delivered to the system output through the output contactor K3.  
If the utility AC power is interrupted or is out of specification, the UPS automatically switches to  
Battery mode to support the critical load without interruption. When utility power returns, the  
UPS returns to Normal mode.  
If the UPS becomes overloaded or unavailable, the UPS switches to Bypass mode.The UPS  
automatically returns to Normal mode when the overload condition is cleared and system  
operation is restored within specified limits.  
If the UPS suffers an internal failure, it switches automatically to Bypass mode and remains in  
that mode until the failure is corrected and the UPS is back in service.  
4.2.2 Bypass mode  
The UPS automatically switches to bypass mode if it detects an overload, load fault, or internal  
failure.The bypass source supplies the commercial AC power to the load directly. Figure 4-3  
shows the path of electrical power through the UPS system when operating in Bypass mode.  
CAUTION  
The critical load is not protected while the UPS is in Bypass mode.  
Figure 4-3. Path of current through the UPS in bypass mode  
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In bypass mode, the output of the system is provided with three-phase AC power directly from  
the system input. While in this mode, the output of the system is not protected from voltage  
or frequency fluctuations or power outages from the source. Some power line filtering and  
spike protection is provided to the load but no active power conditioning or battery support is  
available to the output of the system in the bypass mode of operation.  
The internal bypass is comprised of a solid-state, silicon-controlled rectifier (SCR) static switch  
(SSW) and a backfeed protection contactor K5.The static switch is rated as a continuous-duty  
device that is used anytime the inverter is unable to support the applied load.The static switch  
is wired in series with the backfeed protection contactor, and together they are wired in parallel  
with the rectifier and inverter.The static switch, being an electronically-controlled device, can be  
turned on immediately to pick up the load from the inverter while the inverter output contactor  
K3 opens to isolates the inverter.The backfeed protection contactor is normally always closed,  
ready to support the static switch unless the bypass input source becomes unavailable.  
4.2.3 Battery mode  
The UPS automatically transfers to battery mode if a utility power outage occurs, or if the  
utility power does not conform to specified parameters. In battery mode, the battery provides  
emergency DC power that the inverter converts to AC power.  
Figure 4-4 shows the path of electrical power through the UPS system when operating in  
battery mode.  
Figure 4-4. Path of current through the UPS in battery mode  
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During a utility power failure, the rectifier no longer has an AC utility source from which to  
supply the DC output current required to support the inverter.The input contactor K1 opens and  
the battery instantaneously supplies energy to the battery converter.The converter either bucks  
or boosts the voltage so that the inverter can support the customers load without interruption.  
If bypass is common with the rectifier input, the backfeed protection contactor K5 also opens.  
The opening of contactors K1 and K5 prevent system voltages from bleeding backwards  
through the static switch and rectifier snubber components and re-entering the input source.  
If the input power fails to return or is not within the acceptance windows required for normal  
operation, the battery continues discharging until a DC voltage level is reached where the  
inverter output can no longer support the connected loads. When this event occurs, the UPS  
issues another set of audible and visual alarms indicating SHUTDOWN IMMINENT. Unless the  
rectifier has a valid AC input soon, the output can be supported for only two minutes before the  
output of the system shuts down. If the bypass source is available, the UPS transfers to bypass  
instead of shutting down.  
If at any time during the battery discharge the input power becomes available again, contactors  
K1 and K5 close and the rectifier begins to supply DC current to the converter and inverter. At  
this point, the unit returns to normal mode. Depending on the total load and the duration of the  
battery discharge, battery current limit alarms may be seen for a short time due to the current  
required to recharge the battery.  
4.3 UPS system one line configurations  
Voltage  
One line drawing  
UPS model  
System type  
Input  
Output  
Single module – Reverse transfer  
dual-feed  
Figure 4-5  
9395-275/225  
400  
400  
Single module – reverse transfer  
dual-feed with typical maintenance  
bypass panel  
Figure 4-6  
9395-275/275  
400  
400  
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NOTE If the load requires a neutral, a bypass source neutral must be provided. If the load does not require a neutral  
and there is no neutral conductor connected at the bypass input, a neutral to ground bonding jumper must be  
installed. DO NOT install both a source neutral and a bonding jumper.  
Figure 4-5. Powerware 9395 225–275 kVA UPS system, 400 V input and 400 V output dual-feed  
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NOTE If installing, as part of the UPS system, a maintenance bypass without a rectifier input breaker, a minimum of two  
separate feeds with upstream feeder breakers, or one feed with two upstream feeder breakers, must be provided: one  
for the UPS and one for the maintenance bypass input. DO NOT use one feed or a single-feeder breaker to supply both  
the UPS and the maintenance bypass.  
Figure 4-6. Typical maintenance bypass panel  
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5 UPS operating instructions  
This section describes how to operate the UPS.  
NOTE  
Before starting the UPS, ensure all installation tasks are complete and a preliminary startup  
has been performed by authorized service personnel.The preliminary startup verifies  
all electrical interconnections to ensure the installation was successful and the system  
operates properly.  
NOTE  
Read this section of the manual and have thorough knowledge of UPS operation before  
attempting to operate any of the controls.  
NOTE  
The UPS displays two minutes of battery runtime at the initial startup. After a 24-hour  
charging period, the UPS automatically runs a battery test and the correct battery runtime  
displays.  
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5.1 UPS controls and indicators  
The controls and indicators identified and described in this section are used to control and  
monitor UPS operation. Figure 6-1 shows the UPS controls and indicators.  
Figure 5-1. Powerware 9395 225–275 kVA UPS controls and indicators  
5.1.1 Control panel  
The Control Panel is used to set up and control the UPS, and to monitor UPS operation. For a  
description of the UPS control panel functions, see paragraph 5.2.  
5.1.2 Circuit breakers  
Circuit breaker (CB1) is used to control the AC input to the UPS rectifier.  
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5.2 Using the control panel  
The following paragraphs describe the UPS control panel, including controls and indicators,  
and how to monitor UPS operation.The control panel (see Figure 5-2) is located on the front  
door of the UPS.  
Figure 5-2. UPS control panel  
The control panel consists of the following:  
A liquid crystal display (LCD) (1)  
A horizontal row of pushbutton switches (2)  
A vertical column of status indicators (3). See paragraph 5.2.1.  
The following paragraphs describe using the UPS control panel to monitor the UPS. See  
paragraph 6.3 for use of the operational controls.  
When the unit powers up, the screen displays the Eaton | Powerware logo as shown in Figure  
5-2.To advance to the main menu and mimic screen, press any control panel pushbutton once.  
5.2.1 Status indicators  
The four symbols on the right side of the control panel are status indicators.They are colored  
light emitting diode (LED) lamps, and they work in conjunction with the alarm horn to let you  
know the operating status of the UPS.TheTable 5-1 shows the status indicators and provides a  
functional description.  
Indicator  
Status  
Descritions  
On  
The UPS is operating normally. The power module is supplying power to the critical load.  
Off  
The UPS is turned off.  
Green  
The UPS is in Battery mode. Because Battery mode is a normal condition of the UPS, the  
Normal indicator also remains illuminated.  
On  
Yellow  
The UPS is in Bypass mode. The critical load is supported by the bypass source. The  
Normal indicator is not illuminated when the system is in Bypass mode.  
On  
Yellow  
The UPS has an active alarm and requires immediate attention. The LCD shows the high-  
est priority active alarms. All alarms are accompanied by an audible horn. To silence the  
horn, press any control panel pushbutton once. The Alarm indicator may be illuminated  
along with other indicators.  
On  
Red  
There is a new UPS alarm condition. The indicator flashes until acknowledged by press-  
ing any control panel pushbutton once.  
Flashing  
Table 5-1. Status indicators  
For more information about audible horns, see “System event horns” on page 63.  
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5.2.2 Using the LCD and pushbuttons  
The LCD on the control panel provides an operator interface with the UPS system.  
Figure 5-3 identifies the display areas discussed in the following sections.  
Figure 5-3. Parts of the LCD  
A
The UPS status area automatically scrolls between the Eaton Corporation model number,  
current date and time, active alarms, active notices, and load percent and battery runtime  
for the UPS.The top line of display blinks while scrolling when the system needs attention.  
Some notices and alarms may be accompanied by an audible horn.To silence the horn,  
press any control panel pushbutton once. Shown is a typical alarm message. For more  
information about alarms and notices, see Chapter 6, “Responding to system events.”  
B
C
The information area contains data about UPS status and operations.  
The menu bar lists the titles of the available screens.To select a screen, press the  
pushbutton underneath the desired screen.  
D
The navigation pushbuttons function depending on the screen displayed. Use the  
pushbuttons to select menu screens or scroll through available screens.The LCD options  
above the pushbuttons indicate each pushbuttons function.  
You can use the LCD and the pushbuttons to:  
Look at a log of UPS events (alarms, notices, and commands) (see paragraph 5.2.5)  
Monitor UPS operation (see paragraph 5.2.5)  
Set UPS parameters (see paragraph 5.2.5)  
Control UPS operation (see paragraphs 5.2.6 and 5.2.7)  
After approximately 30 minutes, the display screen darkens.To restore the screen, press any  
pushbutton once.  
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5.2.3 Using the menu  
The UPS menu bar allows you to display data in the information area to help you monitor and  
control UPS operation.Table 5-2 shows the basic menu structure.  
Menu option  
EVENTS  
METERS  
Description  
Displays the list of active system events and a historical log of system events.  
Displays performance meters for the system or critical load.  
Displays the System Controls screen.  
CONTROLS  
Allows you to set the display contrast, set the date and time for the time stamp, configure the  
UPS serial communication ports, and view the firmware version numbers.  
De-energizes the critical load and powers down the UPS.  
ESC returns toMainMenu andMimic screen from the Events, Meters, Controls, or Setup  
screens. Returns to the main System Setup Level screen from a setup submenu.  
SETUP  
LOAD OFF  
ESC  
Return arrow acknowledges or executes a command, or saves a setting.  
Up or down arrows scroll through screens and lists or highlight settings.  
Left or right arrows select or adjust settings displayed on the screen.  
Table 5-2. Display function menu map  
5.2.4 Mimic screen  
Figure 5-4 shows the Main Menu and Mimic screen.To select the Mimic screen from the Events,  
Meters, Controls, or Setup screens, press the ESC pushbutton on the current menu bar.  
The Mimic screen shows the internal components of the UPS cabinet and a real-time graphical  
representation of the operating status of the system.  
Figure 5-4. Main menu and Mimic screen (normal mode)  
5.2.5 Display menu operation  
Table 5-3 describes the menu functions and provides instructions to access and use the menu  
screens.  
Function  
Subfunction  
Operation  
Events  
Press the EVENTS pushbutton on the main menu bar or History menu bar to  
display a listing of all system events that are currently active. The most recent  
event is listed first. As events clear, they are removed from the Active System  
Events listing. To scroll through the events, press the up or down arrow pushbut-  
tons on the menu bar.  
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Function  
Subfunction  
Operation  
History  
Press the HISTORY pushbutton on the Active Events menu bar to display the His-  
tory Log. The History Log lists up to the 500 system events in chronological order,  
with the most recent event listed last (once 500 is reached, the earliest event  
is overwritten). The end of the log (the most recent events) appears when you  
display the screen; scroll upward to view older event listings. To scroll through  
the events, press the up or down arrow pushbuttons on the menu bar. To return  
to the Active Events screen, press the EVENTS pushbutton on the menu bar.  
Meters  
The Meter screens show the UPS meter readings for the unit. The default volt-  
age displayed on these screens is phase-to-neutral. However, an authorized  
Eaton Customer Service Engineer can change the screens to display the voltage  
phase-to-phase (A-B, B-C, C-A). Press the METERS pushbutton on the main  
menu bar to display the Unit Meter screens. To scroll through the meter screens,  
press the up or down arrow pushbuttons on the menu bar. The current UPS  
readings are displayed in the information area of the screen.  
Output  
Input  
The Output screen shows output voltage (phase-to-neutral), output current  
(each phase), and frequency being supplied by the UPS, as well as the kVA, kW,  
and power factor measurements.  
The Input screen shows input voltage (phase-to-neutral), input current (each  
phase), and frequency of the incoming utility source, as well as the kVA, kW, and  
power factor measurements.  
Bypass  
Battery  
The Bypass screen shows the bypass input voltage (phase-to-neutral), input cur-  
rent (each phase), and frequency of the incoming utility source, as well as the  
kVA, kW, and power factor measurements.  
The Battery screen displays the battery voltage (Vdc), the battery current  
(Idc), the minutes of battery time remaining, and battery temperature. Battery  
temperature must be set up by an authorized Eaton Customer Service Engineer.  
When battery life decreases to less than 20%,Check Battery is displayed.  
Output Current  
The Output Current Screen displays a real-time bar graph of the output current  
of the UPS. The graph shows the current for each phase.  
Battery Discharge  
Log Summary  
The Battery Discharge Log Summary collects information when the unit is on  
battery. The screen displays the total number of times since the last log reset  
that the unit has transferred to battery. It also displays the date of the last log  
reset, the average time spent on battery per event, and the total time on battery  
since the last reset. Press the METERS pushbutton on the main menu bar to  
display the Unit Meter screens. Scroll through the meter screens using the up or  
down arrow pushbuttons on the menu bar until the Battery Discharge Log Sum-  
mary screen is displayed.  
Battery Discharge  
Log  
The Battery Discharge Log screen displays the individual log entries including  
the date and time of the event, how long it was on battery, the unit load when  
the event occurred, and the end voltage of the battery for that discharge period.  
If no events have occurred, the screen will display LOG EMPTY. Press the LOG  
pushbutton on the Battery Discharge Log Summary menu bar to display the Bat-  
tery Discharge Log screen. To scroll through the individual events, press the up  
or down arrow pushbuttons on the menu bar. To return to the Battery Discharge  
Log Summary screen, press the SUMMARY pushbutton on the menu bar. To  
clear the Battery Discharge Log, press the RESET pushbutton on the menu bar.  
kW Demand Log  
Summary  
The kW demand log collects information on events where the unit load exceeds  
a user-defined kW limit within a user-defined time interval. The user can choose  
a time period up to 9999 minutes and a load limit up to 9999 kW. If the limit is  
exceeded within a given time period a log event is created. The kW Demand Log  
Summary screen displays the number of total times the limit has been exceeded  
since the last log reset, the date of the last log reset, the maximum kW reading,  
and the total time over the limit. It also displays the average kW over the limit  
and an estimated number of kWh used over the limit. Both of these values are  
calculated using the difference between the actual measurement reading and  
the user-defined limit level. For example, during a 60-minute interval if the limit  
is set at 10 kW and the measurement is a constant 15 kW for the entire period,  
the average kW over would be 5 kW and the total kWh used over the limit would  
be 5 kWh. Press the METERS pushbutton on the main menu bar to display the  
Unit Meter screens. Scroll through the meter screens using the up or down ar-  
row pushbuttons on the menu bar until the kWDemand Log Summary screen is  
displayed.  
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Function  
Subfunction  
Operation  
kW Demand Log  
The kW Demand Log screen displays the individual log entries, including the  
interval date and time frame, the maximum reading during the interval, the total  
time over limit during the interval, an estimated number of total kWh used during  
the interval, and the number of times over limit during the interval. If no events  
have occurred, the screen displays LOG EMPTY. Press the LOG pushbutton on  
the kW Demand Log Summary menu bar to display the kW Demand Log screen.  
To scroll through the individual events, press the up or down arrow pushbuttons  
on the menu bar. To return to the kW Demand Log Summary screen, press the  
SUMMARY pushbutton on the menu bar. To clear the kWDemand Log, press the  
RESET pushbutton on the menu bar.  
kW Demand Log  
Setup  
Screen 1  
Screen 2  
The Current kW Demand Log Setup screen 1 displays the current user-defined  
log settings. If no log settings are configured, the screen will display kWLOG  
DISABLED. Press the SETUP pushbutton on the kW Demand Log Summary  
menu bar to display the Current kW Demand Log Setup screen 1. To return to  
the kWDemand Log Summary screen, press the return arrow pushbutton on the  
menu bar.  
The Current kW Demand Log Setup screen can be used to set up or change the  
time interval and maximum level log settings. Press the CHANGE pushbutton on  
the Current kW Demand Log Setup menu bar to display the Current kW Demand  
Log Setup screen 2. Use the up or down arrow pushbuttons to highlight the setup  
function screen desired, then press the SELECT pushbutton to display the func-  
tion screen. To return to the Current kW Demand Log Setup screen 1, press the  
return pushbutton on the menu bar.  
Time Interval Moni- The Time Interval Monitored Setup screen allows the time duration of the event  
being monitored to be changed. Select TIME INTERVAL MONITORED from  
the Current kW Demand Log Setup screen 2 menu to display the Time Interval  
Monitored Setup screen. Use the left or right arrow pushbuttons to select the  
character position. Use the up or down arrow pushbuttons to change the char-  
acter value. Once the new value is entered, press the DONE pushbutton. The  
Time Interval Monitored Setup Save screen is displayed.  
tored Setup  
Time Interval Moni- The Time Interval Monitored Setup Save screen lets you save the new time  
tored Save  
interval, retry another time interval, or abort the change. Press SAVE, RETRY, or  
ABORT. If SAVE or ABORT is pressed, the action is completed, and the Current  
kW Demand Log Setup screen 2 displays. If RETRY is pressed, the Time Interval  
Monitored Setup screen is redisplayed.  
Maximum Level  
(kW) Setup  
The Maximum Level (kW) Setup screen allows the kW limit of the event being  
monitored to be changed. Select MAXIMUM LEVEL (kW) from the Current kW  
Demand Log Setup screen 2 menu to display the Maximum Level (kW) Setup  
screen. Use the left or right arrow pushbuttons to select the character position.  
Use the up or down arrow pushbuttons to change the character value. Once  
the new value is entered, press the DONE pushbutton. The Maximum Level (kW)  
Setup Save screen is displayed.  
Maximum Level  
(kW) Save  
The Maximum Level (kW) Setup Save screen lets you save the new kW limit,  
retry another kW limit, or abort the change. Press SAVE, RETRY, or ABORT. If  
SAVE or ABORT is pressed, the action is completed, and the Current kW Demand  
Log Setup screen 2 displays. If RETRY is pressed, the Maximum Level (kW) Setup  
screen is redisplayed.  
Maximum Current  
Log Summary  
The maximum current log collects information on events where the unit load  
exceeds a user-defined current limit within a user-defined time interval. The user  
can choose a time period up to 9999 minutes and a load limit up to 100%. The  
user can also select whether the limit defined is a three-phase average of the  
individual phase currents or is a limit defined for each phase individually. In the  
first case an event is logged if the average across the phases exceeds the de-  
fined limit within a given time period and in the second case an event is logged  
if any individual phase exceeds the defined limit within a given time period. The  
Maximum Current Log Summary screen displays the number of times the limit  
has been exceeded, the date of the last log reset, the maximum percent of full  
load, and the total time over the limit. It also displays the average percent load  
over the limit. This measurement differs, depending on whether a three-phase  
average or an individual phase measurement is selected. Press the METERS  
pushbutton on the main menu bar to display the Unit Meter screens. Scroll  
through the meter screens using the up or down arrow pushbuttons on the menu  
bar until the Maximum Current Log Summary screen is displayed.  
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Function  
Subfunction  
Operation  
Maximum Current  
Log  
The Maximum Current Log screen displays the individual log entries, including  
the interval date and time frame, the maximum percent of full load during the  
interval, the total time over limit during the interval, and the number of times  
over during the interval. If the individual phase option is selected, the phases  
that exceeded the limit will also be displayed. If no events have occurred, the  
screen will display LOG EMPTY. Press the LOG pushbutton on the Maximum  
Current Log Summary menu bar to display the Maximum Current Log screen. To  
scroll through the individual events, press the up or down arrow pushbuttons  
on the menu bar. To return to the Maximum Current Log Summary screen, press  
the SUMMARY pushbutton on the menu bar. To clear the Maximum Current Log,  
press the RESET pushbutton on the menu bar.  
Maximum Current Screen 1  
Log Setup  
The Maximum Current Log Setup screen 1 displays the current user defined log  
settings. If no log settings are configured, the screen will display MAXIMUM  
CURRENT LOG DISABLED. Press the SETUP pushbutton on theMaximum Current  
Log Summary menu bar to display the Maximum Current Log Setup screen 1.  
To return to the Maximum Current Log Summary screen, press the return arrow  
pushbutton on the menu bar.  
Screen 2  
The Maximum Current Log Setup screen can be used to set up or change the  
time interval, the maximum percent of load, and the calculation method (three-  
phase average or individual phases) log settings. Press the CHANGE pushbutton  
on the Maximum Current Log Setup menu bar to display the Maximum Current  
Log Setup screen 2. Use the up or down arrow pushbuttons to highlight the  
setup function screen desired, then press the SELECT pushbutton to display the  
function screen. To return to the Maximum Current Log Setup screen 1, press the  
return arrow pushbutton on the menu bar.  
Time Interval Moni- The Time Interval Monitored Setup screen allows the time duration of the event  
tored Setup  
being monitored to be changed. Select TIME INTERVAL MONITORED from the  
Maximum Current Log Setup screen 2 menu to display the Time Interval Moni-  
tored Setup screen. Use the left or right arrow pushbuttons to select the char-  
acter position. Use the up or down arrow pushbuttons to change the character  
value. Once the new value is entered, press the DONE pushbutton. The Time  
Interval Monitored Setup Save screen is displayed.  
Time Interval Moni- The Time Interval Monitored Setup Save screen lets you save the new time  
tored Save  
interval, retry another time interval, or abort the change. Press SAVE, RETRY, or  
ABORT. If SAVE or ABORT is pressed, the action is completed, and the Maximum  
Current Log Setup screen 2 displays. If RETRY is pressed, the Time Interval Moni-  
tored Setup screen is redisplayed.  
Maximum % of Full The Maximum % of Full Load Setup screen allows the full load limit of the event  
Load Setup  
being monitored to be changed. Select MAXIMUM % of FULL LOAD from the  
Maximum Current Log Setup screen 2 menu to display the Maximum % of Full  
Load Setup screen. Use the left or right arrow pushbuttons to select the char-  
acter position. Use the up or down pushbuttons to change the character value.  
Once the new value is entered, press the DONE pushbutton. The Maximum % of  
Full Load Setup Save screen is displayed.  
Maximum % of Full The Maximum % of Full Load Setup Save screen lets you save the new load limit,  
Load Save  
retry another load limit, or abort the change. Press SAVE, RETRY, or ABORT. If  
SAVE or ABORT is pressed, the action is completed, and theMaximum Current  
Log Setup screen 2 displays. If RETRY is pressed, the Maximum % of Full Load  
Setup screen is redisplayed.  
Calculation Method The CalculationMethod Setup screen allows the full load limit of the event being  
Setup  
monitored to be changed. Select CALCULATION METHOD from the Maximum  
Current Log Setup screen 2 menu to display the Calculation Method Setup  
screen. Select CALCULATION METHOD from the Maximum Current Log Setup  
screen 2 menu to display the Calculation Method Setup screen. Use the up or  
down arrow pushbuttons to highlight the calculation method desired, then press  
the SELECT pushbutton. The action is completed, and the Maximum Current Log  
Setup screen 2 displays. To return to the Maximum Current Log Setup screen 1,  
press the return arrow pushbutton on the menu bar.  
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Function  
Subfunction  
Operation  
System Level 0  
Setup  
Function Selection  
This screen can be used to set the screen contrast, show the firmware versions  
installed, identify the unit type and enter a password to access Level 1 functions.  
Press the SETUP pushbutton on the main menu bar to display the System Setup  
Level 0 Screen. No password is necessary to access Level 0 functions. Use the  
up or down arrow pushbuttons to highlight the setup function screen desired,  
then press the SELECT pushbutton to display the function screen.  
Contrast Adjust  
Select CONTRAST from the System Setup Level 0 menu to display the Contrast  
Adjust screen. Use the left or right arrow pushbuttons to adjust the contrast for  
the LCD. When the contrast adjustment is complete, press the SAVE pushbutton.  
Once the setting is saved, the System Setup screen displays. To return to the  
System Setup screen without saving the setting, press the return arrow pushbut-  
ton.  
Firmware Versions  
The Versions screen provides the firmware version numbers installed on the  
UPS. Select VERSIONS from the System Setup Level 0 menu to display the Ver-  
sions screen. To scroll through the firmware types, press the up or down arrow  
pushbuttons on the menu bar. To return to the System Setup screen, press the  
return arrow pushbutton.  
Identification  
Password  
The Unit Type screen provides the model, CTO, and serial numbers of the UPS  
unit. Select UNIT TYPE from the System Setup Level 0 menu to display the Unit  
Type screen. To return to the System Setup screen, press the return arrow  
pushbutton.  
System Level 1  
Setup  
The System Setup Level 1 screen can be used to set the UPS date and time, set  
the serial ports, change the Level 1 password, and log out of Level 1. In addition,  
the Level 0 functions are available. A password is required to access the Level  
1 functions. To enter the password, select ENTER PASSWORD from the System  
Setup Level 0 menu to display the Enter Password screen. Use the left or right  
arrow pushbuttons to select the password character position. Use the up or  
down arrow pushbuttons to change the password character. Once the password  
is entered, press the DONE pushbutton. The System Setup Level 1 menu screen  
is displayed. The default password is L1.  
Function Selection  
Change Password  
Use the up or down arrow pushbuttons to highlight the setup function screen  
desired, then press the SELECT pushbutton to display the function screen. The  
Level 1 screen times out after 60 minutes or can be logged out at any time by  
selecting the LOG OUT function from the menu screen.  
The Change Password screen allows the System Setup Level 1 password to be  
changed. Select CHANGE PASSWORD from the System Setup Level 1 menu to  
display the Change Password screen. Use the left or right arrow pushbuttons to  
select the password character position. Use the up or down arrow pushbuttons  
to change the password character. Once the new password is entered, press  
the DONE pushbutton. The Change Password Save screen is displayed.  
Change Password  
Save  
The Change Password Save screen lets you save the new password, retry an-  
other password, or abort the password change. Press SAVE, RETRY, or ABORT.  
If SAVE or ABORT is pressed, the action is completed, and the System Setup  
screen displays. If RETRY is pressed, the Change Password screen is redis-  
played.  
Time Format  
The Time Format Setup screen allows the selection of either month/day/year or  
day/month/year formats for display on the screen and for logging events in the  
Event and History Logs. Select DATE AND TIME from the System Setup Level  
1 menu to display the Time Format Setup screen. Use the up or down arrow  
pushbuttons to highlight the desired format, then press the SELECT pushbutton  
to display the Set Date and Time screen. To return to the System Setup screen,  
press the return arrow pushbutton.  
Set Date and Time  
MM/DD/YYYY  
The Set Date and Time MM/DD/YYYY screen allows the internal date and time  
of the UPS to be set in the month/day/year format. The date and time informa-  
tion is used for display on the screen and for logging events in the Event and  
History Logs. Use the left or right arrow pushbuttons to highlight the setting to be  
changed. Use the up or down arrow pushbuttons to make the change. When fin-  
ished making changes, use the left or right arrow pushbuttons to highlight SAVE  
and the up or down arrow pushbuttons to select YES. To complete the save func-  
tion and return to the System Setup screen, select the return arrow pushbutton.  
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Set Date and Time  
DD/MM/YYYY  
The Set Date and Time DD/MM/YYYY screen allows the internal date and time  
of the UPS to be set in the day/month/year format. The date and time informa-  
tion is used for display on the screen and for logging events in the Event and  
History Logs. Use the left or right arrow pushbuttons to highlight the setting to be  
changed. Use the up or down arrow pushbuttons to make the change. When fin-  
ished making changes, use the left or right arrow pushbuttons to highlight SAVE  
and the up or down arrow pushbuttons to select YES. To complete the save func-  
tion and return to the System Setup screen, select the return arrow pushbutton.  
Com Port Selection The Com Port Setup screen allows selection of the serial COM port to set up.  
Select COM PORT SETUP from the System Setup Level 1 menu to display the  
COMPort Setup screen. Use the up or down arrow pushbuttons to highlight the  
the COM port to be set up, then press the SELECT pushbutton. To return to the  
System Setup screen, press the return arrow pushbutton.  
Com Port Setup  
The COM Setup screen is used to change and save the settings for the selected  
serial communication port. The COM port number selected from the COM Port  
Setup screen displays. If the changes are not wanted, use the ABORT pushbut-  
ton to return to the COM Port Setup screen. Use the up or down arrow pushbut-  
tons to highlight the setting to be changed. Use the return arrow pushbutton  
to toggle through the values for the setting to make the change. Press SAVE or  
ABORT. Once the action is completed, the COM Port Setup screen appears.  
Control  
See paragraph 5.2.6 for details.  
Table 5-3. Display menu operation  
5.2.6 System controls screen  
Press the CONTROLS pushbutton on the main menu bar to display the System Controls screen.  
LOAD OFF, normal operation, transfer to bypass, charger control, and power module startup and  
shutdown functions are controlled from this screen. In addition, the screen displays the current  
status of the UPS and indicates whether the UPS is in Maintenance Bypass or Bypass, and the  
state of the power module (PM) and battery charger. Figure 5-5 and Figure 5-6 show the System  
Controls screens.  
Use the or pushbutton on the menu bar to toggle the menu bar functions between the two  
System Controls screens.  
For detailed information about using the System Controls, see paragraph 5.3.  
Figure 5-5. System Controls screen 1  
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Figure 5-6. System controls screen 2  
5.2.7 Load off screen  
The load off screen appears when the LOAD OFF pushbutton is selected from the main menu  
bar or System Controls menu bar.This screen allows the LOAD OFF process to be aborted if  
the LOAD OFF pushbutton was pressed accidentally. Figure 5-7 shows the Load Off screen. For  
detailed information about using the LOAD OFF and shutdown screens, see Chapter 5, “UPS  
operating instructions.”  
Figure 5-7. Load off screen  
5.3 Operation  
5.3.1 Starting the UPS in normal mode  
To start the UPS system:  
1. If the UPS contains input breaker CB1, verify that input breaker CB1 is open.  
2. Close the UPS input feeder circuit breaker.  
3. Close the UPS bypass input feeder circuit breaker.  
4. Observe the UPS control panel display becoming active, indicating logic power.  
5. Press the CONTROLS pushbutton on the main menu bar.The system controls screen  
appears.  
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6. On the System Controls screen, the power module (PM) status should indicate  
SHUTDOWN.  
7. Close the battery breaker.  
8. If the UPS contains input breaker CB1, close input breaker CB1.  
9. Press the NORMAL pushbutton on the system controls menu bar.  
If Auto Bypass is enabled (factory default), the critical load is immediately supplied by the  
bypass source, in Bypass mode, until the inverter turns on and the UPS transfers to Normal  
mode.The status indicator on the UPS control panel indicates the UPS is in Bypass mode.  
If auto bypass is not enabled, the UPS output remains off until the UPS transfers to normal  
mode.  
10. Observe the following messages appear sequentially on the power module (PM) status line:  
DC STARTING  
INVERTER STARTING  
INVERTER SYNCING  
READY  
ONLINE  
The rectifier and inverter turn on.The inverter continues to ramp up to full voltage.  
Once the inverter reaches full voltage, and the battery breaker is closed, the UPS output  
contactor K3 closes and the static switch turns off. Power is now supplied to the Critical  
load in Normal mode. It takes approximately 1 minute for the UPS to achieve Normal mode.  
11. The UPS is now operating in Normal mode and the NORMAL status indicator is illuminated.  
5.3.2 Starting the UPS in bypass mode  
If the inverter output of the UPS is not available and the critical load needs to be energized,  
perform the following procedure:  
CAUTION  
In Bypass mode, the critical load is not protected from commercial power interruptions and  
abnormalities.  
1. If the UPS contains input breaker CB1, verify that input breaker CB1 is open.  
2. Close the UPS input feeder circuit breaker.  
3. Close the UPS bypass input feeder circuit breaker.  
4. Observe the UPS control panel becoming active, indicating logic power.  
5. Press the CONTROLS pushbutton on the main menu bar.The System Controls screen  
appears.  
6. On the System Controls screen, the power module (PM) status should indicate  
SHUTDOWN.  
7. If the UPS contains input breaker CB1, close input breaker CB1.  
8. Press the BYPASS pushbutton on the System Controls menu bar.  
The critical load is immediately supplied by the bypass source, in Bypass mode.  
9. The UPS is now operating in Bypass mode and the BYPASS status indicator is illuminated.  
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5.3.3 Starting the power module  
To start the power module without transferring the critical load to normal, perform the following  
procedure:  
1. If the UPS contains input breaker CB1, verify that input breaker CB1 is open.  
2. Close the UPS input feeder circuit breaker.  
3. Close the UPS bypass input feeder circuit breaker.  
4. Observe the UPS control panel becoming active, indicating logic power.  
5. Press the CONTROLS pushbutton on the main menu bar.The System Controls screen appears.  
6. On the System Controls screen, the power module (PM) status should indicate  
SHUTDOWN.  
7. If the UPS contains input breaker CB1, close input breaker CB1.  
8. Press the pushbutton to display System Controls screen 2.  
9. Press the PM ON pushbutton on the System Controls menu bar.  
10. Observe the following messages appear sequentially on the power module (PM) status line:  
DC STARTIN  
INVERTER STARTING  
INVERTER SYNCING  
READY  
The rectifier and inverter turn on. When the inverter reaches full voltage, the UPS is ready to  
transfer to the normal mode and supply the critical load.  
5.3.4Transfer from normal to bypass mode  
To transfer the critical load to Bypass mode, perform the following procedure:  
CAUTION  
In Bypass mode, the critical load is not protected from commercial power interruptions and  
abnormalities.  
1. Press the CONTROLS pushbutton on the main menu bar.The System Controls screen  
appears.  
2. Press the BYPASS pushbutton on the System Controls menu bar.The UPS transfers to  
Bypass mode and the critical load is immediately supplied by the bypass source. If the  
bypass source is not available, the power processor remains on and an alarm sounds.  
3. The UPS is now operating in Bypass mode and the BYPASS status indicator is illuminated.  
The power module (PM) status indicates READY.The system is now on bypass and the UPS  
power processor remains on.  
WARNING  
Power is present inside the UPS cabinets.  
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5.3.5Transfer from bypass to normal mode  
To transfer the critical load to Normal mode, perform the following procedure:  
1. Press the CONTROLS pushbutton on the main menu bar.The System Controls screen  
appears.  
2. Press the NORMAL pushbutton on the System Controls menu bar.The UPS transfers to  
Normal mode. If the power processor is not available, the system remains on bypass and  
an alarm sounds.  
3. The UPS is now operating in Normal mode, and the NORMAL status indicator is  
illuminated.The power module (PM) status indicates ONLINE.  
5.3.6Transfer from normal to bypass mode and shut down UPS  
To transfer the critical load to Bypass mode and shut down the UPS, perform the following  
procedure:  
1. Transfer the critical load to bypass by performing the procedure in paragraph 6.3.4.  
2. Press the CONTROLS pushbutton on the main menu bar.The System Control screen  
appears.  
3. Press the pushbutton to display System Controls Screen 2.  
4. Press the PM OFF pushbutton on the System Controls menu bar.  
The power module (PM) status indicates SHUTDOWN.The input and output contactors open,  
the battery breaker or disconnect is tripped, and the power module is turned off.The bypass  
source supplies the critical load.  
WARNING  
Power is present inside the UPS cabinets.  
5.3.7 UPS and critical load shutdown  
To perform maintenance or service on the critical load, shut down power to the load by  
performing the following procedure:  
1. Turn off all equipment that is being powered by the UPS.  
2. Perform the LOAD OFF procedure in paragraph 5.3.9.The input, output, and bypass  
backfeed contactors open, the battery breaker or disconnect is tripped, and the power  
module is turned off.  
WARNING  
Power is present inside the UPS cabinet until the upstream input feeder circuit breaker is  
opened.  
3. If the UPS contains input breaker CB1, open the UPS input breaker CB1.  
4. Open the UPS input and bypass feeder circuit breakers.  
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5.3.8 Charger control  
To turn the battery charger on or off, perform the following procedure:  
1. Press the CONTROLS pushbutton on the main menu bar.The System Control screen  
appears.  
2. Press the pushbutton to display System Controls Screen 2.  
3. Press the CHGR ON or CHGR OFF pushbutton on the System Controls menu bar to toggle  
the charger on or off.  
5.3.9 Using the UPS LOAD OFF pushbutton  
A UPS Load Off is initiated by the LOAD OFF pushbutton from the main menu bar or the System  
Controls menu bar.This pushbutton can be pressed to control the UPS output.The UPS LOAD  
OFF pushbutton de-energizes the critical load and powers down the UPS.  
The UPS (including Bypass) remains off until restarted.  
To use the LOAD OFF pushbutton:  
1. Press the LOAD OFF pushbutton.  
The Load Off screen appears, providing a choice to proceed or abort the shutdown.  
CAUTION  
All power to the critical load is lost when the LOAD OFF is selected in the following step.  
You should use this feature only when you want to de-energize the critical load.  
2. To shut down the UPS, press LOAD OFF from the Load Off menu bar, and hold for three  
seconds.To abort the shutdown, press CANCEL. When LOAD OFF is selected and held for  
three seconds, the input, output, and bypass backfeed contactors open, the battery breaker  
or disconnect is tripped, and the power module is turned off.  
CAUTION  
Do not attempt to restart the system after Load Off until the cause of the shutdown has  
been identified and cleared.  
3. To restart the UPS after pressing the LOAD OFF pushbutton, follow the procedure in  
paragraph 5.3.1 or 5.3.2.  
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5.3.10 Using the Remote Emergency Power-off switch  
A UPS emergency power-off is initiated by the REPO pushbutton switch. In an emergency, you  
can use this switch to control the UPS output.The REPO switch de-energizes the critical load  
and powers down the UPS immediately, without asking for verification.The UPS, including  
Bypass, remains off until restarted.  
CAUTION  
All power to the critical load is lost when the REPO switch is activated in the following step.  
You should use this feature only when you want to de-energize the critical load.  
NOTE  
The following instructions are for the Eaton Corporation-supplied REPO switch. If a  
customer-supplied REPO switch is used, it may not activate in the same manner; refer to  
the operating instructions provided with the switch.  
To use the REPO switch:  
1. Press the REPO pushbutton switch.  
The input, output, and bypass backfeed contactors open, the battery breaker or disconnect is  
tripped, and the power module is turned off immediately, without asking for verification.  
CAUTION  
Do not attempt to restart the system after Load Off until the cause of the shutdown has  
been identified and cleared.  
2. To restart the UPS after using the REPO pushbutton, reset the REPO switch and then follow  
the procedure in paragraph 5.3.1 or 5.3.2.  
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5.3.11 Using Mechanical Bypass Switch  
The operation of the integral MBS is allowed for a trained person only who is familiar with the  
UPS behaviour and functions.The full UPS wiring diagram with a MBS switch is presented in  
the installation part of the manual.  
NOTE!  
The integral MBS and Static Bypass need to supplied by the same source.  
Figure 5-8. The normal positions of the MBS switches and rectifier disconnect switch (must be located in the  
site wiring).  
Turn UPS from normal mode to mechanical bypass  
The procedure to turn the UPS to mechanical bypass switch is described below.  
1. The normal start position should be following:  
2. Perform transfer from normal mode to bypass mode as described in paragraph 5.3.4.  
Remember to verify the transfer before proceeding the next step.  
3. Turn the switch S10 from UPS (II) position to Bypass (I) position.  
4. Perform LOAD OFF procedure contained in paragraph 5.3.9.  
5. Turn OFF the rectifier switch to disconnect UPS rectifier input.  
6. Turn OFF the Static bypass switch to disconnect UPS bypass input:  
7. UPS is now in the mechanical bypass mode, see below:  
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Turn UPS from mechanical bypass to normal mode  
The procedure to turn the UPS back to normal mode is described below.  
1. The normal start position should be following:  
2. Turn ON rectifier switch to connect rectifier input to UPS.  
3. Turn ON Static bypass switch to connect bypass input to UPS:  
4. Perform UPS start-up procedure (bypass mode) contained in paragraph 5.3.2.  
5. Turn S10 switch from bypass position to UPS position to connect UPS output to load.  
6. Perform transfer from bypass to normal mode as described in paragraph 5.3.5.  
Remember to verify the transfer before proceeding the next step.  
7. UPS is now in Normal mode, see below:  
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6 Responding to system events  
6.1 General  
When the UPS system is running in Normal mode, it continually monitors itself and the  
incoming utility power. In Battery or Bypass modes, the UPS may issue alarms to let you know  
exactly what event caused the change from Normal mode. System events on the UPS can be  
indicated by horns, lights, messages, or all three. Select Events from the menu bar on the Main  
Menu screen to look at the Active System Events screen.This screen shows any currently active  
alarms, notices, or commands. For more information on using the Events screen, see paragraph  
5.2.5, “Display menu operation” on page 51.  
6.2 System event horns  
The system event horn beeps to alert an operator that an event needing attention is taking  
place. Horn 1 cycles at a one-second rate.  
6.3 System event indicators  
The status indicators on the UPS control panel and the event horn let you know when the UPS  
system is operating in any mode other than Normal. Only the Normal indicator is visible during  
normal UPS system operation.The other indicators illuminate to indicate alarms or events.  
When an alarm occurs, first check these indicators to see what type of event has taken place.  
For descriptions of the status indicators, see paragraph 5.2.1, “Status indicators” on page 49.  
6.4 System event messages  
When a system event occurs, a message appears on the LCD in the UPS status area.This  
message is also written to the Active Events log and may be added to the Events History log.  
The messages are divided into four categories: alarms, notices, status, and commands.  
The top line of the LCD scrolls all active notices and alarms.The top line of display blinks while  
scrolling when the system needs attention. Some notices and alarms may be accompanied by  
an audible horn.To silence the horn, press any control panel pushbutton once.  
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7 Communication  
This chapter describes the communication features of the Powerware 9395 225–275 kVA UPS  
and provides information about connecting hardware and usingTerminal mode. For terminal  
wiring information, see paragraph 2.2.3 on page 17 and paragraph 3.5 on page 28. For location  
of the customer interface panels and terminals, see Figure 3-3 on page 26 and Figure 3-7  
through Figure 3-9 starting on page 30.  
7.1 X-Slot cards  
The Powerware 9395 UPS four X-Slot communication bays (see Figure 3-7 on page 30 for).The  
UPS is compatible with the following X-Slot cards (see Figure 7-1):  
Modbus card - provides direct integration of UPS information (meters and status) to a  
Building Management System (BMS) using the Modbus RTU protocol.  
ConnectUPS-X Web/SNMP card - provides remote monitoring through a Web browser  
interface, e-mail, and a network management system (NMS) using SNMP; connects to a  
twisted-pair Ethernet (10/100BaseT) network. It has a built-in switching hub that allows  
three additional network devices to be connected to the network without the requirement of  
additional network drops.This card is provided as standard equipment with the UPS.  
NOTE  
The Modem card cannot be installed in X-Slot 2.  
Modem card - provides “out-of-band” remote notification and monitoring using modem  
communication directly to cell phones and pagers.  
Relay Interface card (AS/400) - has isolated dry contact (Form-C) relay outputs for UPS  
status: Utility failure, Low battery, UPS alarm/OK, or On bypass when interfacing with IBM®  
AS/400 computers, other relay connected computers, and industrial applications.  
Industrial Relay card (IRC) - indicates the operating status of the UPS system using the  
customers monitoring equipment.The IRC uses four isolated normally-open or normally-  
closed dry relay contacts to indicate the UPS status. Normal, Bypass, Battery, and Alarm  
modes can be monitored.  
Figure 7-1. Optional X-Slot cards  
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7.2 Powerware LanSafe Power Management Software  
Each Powerware 9395 UPS ships with LanSafe Power Management Software.To begin installing  
Powerware LanSafe software, see the instructions accompanying the Software Suite CD.  
Powerware LanSafe software uses an RS-232 serial link to communicate with the UPS.  
The software provides up-to-date graphics of UPS power and system data and power flow,  
a complete record of critical power events, and notification of important UPS or power  
information. With custom views for monitoring status and metering information, various user  
groups can select the most useful view for their specific needs. Powerware LanSafe® Power  
Management Software  
7.3Terminal mode  
NOTE  
The brackets ([ ]) in the following bullets indicate standard keyboard characters.To use a  
keycombination, hold down the Escape key and press the indicated letter key.  
InTerminal mode, the user can request the following:  
[ESC] [A] displays the Active Alarms.  
[ESC] [H] displays the Event History.  
[ESC] [N] displays the Node Bits Setup.  
[ESC] [V] displays the UPS control panel.  
[ESC] [Q] Quit.  
7.3.1 Display UPS control panel  
When this function is invoked, a facsimile of the UPS control panel is displayed on the terminal  
screen. All controls are functional and can control the UPS remotely.The only exception is the  
Load Off control which requires the operator to press and hold the local control for two seconds  
to shut down the UPS.  
To remotely control the UPS or view UPS information, use the escape key legend to control  
the function normally controlled by the control panel softkeys. See paragraph 5.2 on page 49,  
“Using the control panel,” for instructions on navigating the control panel.  
7.3.2 Event History Log  
This key sequence prints the entire Event History Log of the UPS at the time the data is  
requested.The printout begins with the oldest alarm entry in the queue and ends with the  
most recent. Any alarms that occur while the Event History Log is printing are included in  
chronological order.  
The Event History Log lists up to 500 system events in chronological order with the most recent  
event listed last. Figure 7-3 shows a sample Event History Log printout.  
In this mode, system events are continually logged through the serial port to the device  
connected to the port.  
The printed log entries contain a time and date stamp and the alarm text message.Terminal  
mode uses this format for printing alarm entries:  
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MM DDYYYY HH:MM:SS.hh KYWD MESSAGE <CR> <LF>  
Where  
MM  
Equals  
Month (2 digits)  
DD  
Day (2 digits)  
YYYY  
HH  
Year (4 digits)  
Hour (2 digits)  
MM  
Minute (2 digits)  
SS  
Second (2 digits)  
hh  
Hundredths of Second (2 digits)  
Keyword (ALARM, NOTICE, COMMAND, or STATUS)  
System Diagnostic Information  
Carriage Return Character (ASCII 13)  
Line Feed (ASCII 10)  
KYDW  
Message  
<CR>  
<LF>  
An alarm message is prefixed by the word “CLEAR” whenever an alarm is entered into the  
Event History Log with a cleared status.  
If a port is operating inTerminal mode and is connected to a computer, you can press [Esc] [H]  
to print the entire log with a firmware version header.The log in terminal mode is always in  
english.  
MODEL: POWERWARE 9395  
CTO: TF12710000000  
SERIAL:  
MCU DSP:  
70.81.14  
MCU BOOTLOADER:  
MCU PLD:  
80.40  
1.00  
PMF 1 DSP:  
80.81.14  
PMF 1 BOOTLOADER:  
PMF 1 PLD:  
XSLOT CAN BRIDGE:  
CSB DSP:  
CSB BOOTLOADER:  
DISPLAY:  
80.40  
0.00  
1.12  
1.00  
70.81.14  
1.06  
TIME: 19:17:16 DATE: 03/23/2099  
03/16/2099 21:25:20.355 S138: CONTROL POWER ON (PM1)  
03/16/2099 21:25:20.515 N011: OUTPUT UNDER OR OVER FREQ (PM1)  
03/16/2099 21:25:20.675 S302: EEPS CONFIGURING (PM1)  
03/16/2099 21:25:23.475 N267: POWER MODULE CABLE FAIL 15 (PM1)  
03/16/2099 21:25:25.180 N271: DC HW AMPS LIMIT (PM1)  
03/16/2099 21:25:25.215 N007: INPUT AC UNDER VOLTAGE (PM1)  
03/16/2099 21:25:25.850 N011: OUTPUT UNDER OR OVER FREQ OK (PM1)  
...  
03/23/2099 18:59:20.225 A199: BATTERIES DISCONNECTED (PM1)  
ACTIVE ALARMS:  
11 NOTICE: OUTPUT UNDER OR OVER FREQ (PM1)  
12 ALARM: REMOTE EMERGENCY POWER OFF (MCU)  
102 NOTICE: INVERTER L1 CURRENT LIMIT (PM1)  
103 NOTICE: INVERTER L2 CURRENT LIMIT (PM1)  
104 NOTICE: INVERTER L3 CURRENT LIMIT (PM1)  
Figure 7-3. Sample Event History Log  
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7.4 Building alarm monitoring  
This standard feature lets you connect the UPS to your building alarms, such as smoke  
detectors or overtemperature alarms.The customer interface terminals for external connections  
are located inside the UPS.You should use twisted-pair wires for each alarm input and common.  
The building alarms can be programmed to display the alarm functional name.  
7.5 General purpose relay contact  
One general purpose relay contact is provided as a standard feature on the UPS.The alarm  
contact is located inside the UPS on the customer interface terminal board.  
You can use a normally-closed or normally-open contact. If the state of the contact changes  
from the state you specify as normal, a signal is issued.You can connect this contact to  
equipment at your facility (such as a light or an alarm bell) to let you know when an alarm is  
active on the UPS.This feature is useful if the UPS is located in a remote area where the UPS  
horn may not be heard immediately.  
CAUTION  
Contacts should not be operated in excess of 30 Vac @ 5A maximum.  
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8 UPS maintenance  
The components inside the UPS cabinet are secured to a sturdy metal frame. All repairable  
parts and assemblies are located for easy removal, with very little disassembly.This design  
allows authorized service personnel to perform routine maintenance and servicing quickly.  
You must schedule periodic performance checks of your UPS system to keep it running  
properly. Regular routine checks of operation and system parameters enable your system to  
function efficiently for many trouble-free years.  
8.1 Important safety instructions  
Remember that your UPS system is designed to supply power EVEN WHEN DISCONNECTED  
FROMTHE UTILITY POWER.The UPS module interiors are unsafe until the DC power source  
is disconnected and the electrolytic capacitors are discharged. After disconnecting the utility  
power and the DC power, authorized service personnel should wait at least five minutes for  
capacitor bleedoff before attempting internal access to the UPS module.  
WARNING  
Servicing and maintenance should be performed by qualified service personnel only.  
LETHAL VOLTAGE PRESENT.This unit should not be operated with the cabinet doors  
open or protective panels removed. Do not make any assumptions about the electrical  
state of any cabinet in the UPS system.  
Since each battery string is an energy source in itself, opening the battery circuit breaker does  
not de-energize the voltage within the battery string. DO NOT ATTEMPTTO ACCESS ANY  
INTERNAL AREA OFTHE BATTERY STRINGYOURSELF. VOLTAGES ARE ALWAYS PRESENT IN  
THE BATTERY STRING. If you suspect that a battery string needs service, you should contact  
your service representative.  
If the string requires service, refer to the battery manufacturers operating manual for  
instructions on battery maintenance or contact your service representative.  
Observe these precautions when working on or around batteries:  
Remove watches, rings, or other metal objects.  
Use tools with insulated handles.  
Wear rubber gloves and boots.  
Do not lay tools or metal parts on top of batteries or battery cabinets.  
Disconnect the charging source prior to connecting or disconnecting terminals.  
Determine if the battery is inadvertently grounded. If it is, remove the source of the ground.  
Contact with any part of a grounded battery can result in electrical shock.The likelihood of  
such shock is reduced if such grounds are removed during installation and maintenance.  
When replacing batteries, use the same number of sealed, lead-acid batteries.  
Proper disposal of batteries is required. Refer to your local codes for disposal requirements.  
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8.2 Performing preventive maintenance  
The UPS system requires very little preventive maintenance. However, the system should be  
inspected periodically to verify that the units are operating normally and that the batteries are  
in good condition.  
8.2.1 DAILY maintenance  
Perform the following steps daily:  
1. Check the area surrounding the UPS system. Ensure the area is not cluttered, allowing free  
access to the unit.  
2. Ensure the air intakes (vents on the front doors) and exhaust opening (on top of the UPS  
cabinet sections) are not blocked.  
3. Ensure the operating environment is within the parameters specified in paragraph 2.2.1 on  
page 10 and Chapter 10, “Product Specifications.”  
4. Ensure the UPS is in Normal mode (Normal status indicator is illuminated). If an alarm lamp is  
illuminated or the Normal status indicator is not illuminated, contact your service representative.  
8.2.2 MONTHLY maintenance  
Perform the following steps monthly:  
1. Monitor system parameters as described in paragraph 5.2, “Using the Control Panel” on  
page 49.  
2. Check the air filters (located behind the front doors) and wash or replace as necessary.The  
left (ISBM) filter size is 12”×20”×1” and the right (UPM) filter sizes are 19.5”×21.5”×0.5.  
Contact your service representative for replacement filters.To remove the filters:  
a. Open the front door latch and swing the doors open.  
b. Grasp foam filters and remove filters from cabinet mounted studs.  
c. Push the washed or new filters onto the cabinet mounted studs until seated against  
cabinet.  
d. Close the doors and secure the latch.  
3. Record the check results and any corrective actions in a suitable log.  
8.2.3 ANNUAL maintenance  
Annual preventive maintenance should be performed only by authorized service personnel  
familiar with maintenance and servicing of the UPS system. Contact your service representative  
for more information about service offerings.  
8.2.4 BATTERY maintenance  
Contact your service representative for battery maintenance. Battery replacement and  
maintenance should be performed only by authorized service personnel.  
8.2.5 Maintenance training  
A basic training course, available from Eaton Corporation, gives you a competent working  
knowledge of the UPS system operation and teaches you how to perform first level corrective  
maintenance. For more information about training and other services, contact the Eaton Help  
Desk for Powerware products.  
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8.3 Installing batteries  
NOTE  
There is no DC disconnect device within the UPS.  
Install batteries in accordance with the battery and battery cabinet or battery rack  
manufacturers instructions.  
9 Recycling the used UPS or batteries  
Before scrapping UPS or its battery cabinet, the battery bank must be removed. Local  
requirements must be followed in battery recycling or discard.The removal of batteries is  
allowed only by authorised service personnel due to high energy and voltage.  
Do not discard waste electrical or electronic equipment in the trash.  
For proper disposal, contact your local collecting/recycling/reuse or hazardous waste center and  
follow the local legislation.  
These symbols indicate on a product:  
Use proper local collecting centers meeting local legislation when handling waste of electrical  
and electronic equipment.  
WARNING!  
HAZARDOUS MATERIALS. Batteries may contain HIGH VOLTAGES, and  
CAUSTIC,TOXIC and FLAMMABLE substances. Batteries can injure or kill people  
and damage equipment if used improperly. DO NOT DISCARD unwanted batteries or  
battery material in the public waste disposal system. Follow ALL applicable, local regulations  
for storage, handling and disposal of batteries and battery materials  
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10 Product specifications  
10.1 Model numbers  
The UPS systems are housed in free-standing cabinets with safety shields behind the doors.The  
UPS systems are available in 50/60 Hz with various output power ratings.  
Models  
Powerware 9395-275/225  
Powerware 9395-275/275  
Power Rating  
225 kVA  
275 kVA  
Frequency  
50/60 Hz  
50/60 Hz  
The following sections detail the input, output, environmental, and battery specifications for the  
UPS.  
10.2 Single module specifications  
10.2.1 UPS system input  
Operating Input Voltage  
400 Vac for operation from 340 Vac to 460 Vac  
(Nominal + –15%)  
Operating Input Frequency Range  
5 Hz  
See Table 3-4 on page 3-6.  
Reduced for Generator Adjustable  
Operating Input Current  
Input Current Harmonic Content  
Power Factor  
5% THD at full load  
Minimum 0.98  
Line Surges  
Battery Voltage  
6 kV OC, 3 kA SC per ANSI 62.41 and IEC 801-4  
480 Vdc  
10.2.2 UPS system output  
UPS Output Capacity  
100% rated current  
Output Voltage Regulation  
1% (10% to 100% load)  
380 Vac nominal, adjustable from 368.6 Vac to 391.4 Vac  
400 Vac nominal, adjustable from 388 Vac to 412 Vac  
415 Vac nominal, adjustable from 402.5 Vac to 427.5 Vac  
Output Voltage Adjustment (Nominal +/–3%)  
1.5% max THD (linear load)  
5% max THD (nonlinear load)  
Output Voltage Harmonic Content  
Output Current  
See Table 3-4 on page 3-6.  
Output Voltage Balance  
Output Voltage Phase Displacement  
Output Transients  
3% for 100% maximum load imbalance (linear load)  
3° for 100% maximum load imbalance (linear load)  
5% for 100% load step or removal  
0.1 Hz free running  
Frequency Regulation  
Bypass within voltage limits of +5%, –8% of output setting;  
bypass within 3 Hz  
1 Hz per second maximum  
Synchronous to Bypass  
Frequency Slew Rate  
110% for 10 minutes  
125% for 30 seconds  
150% for 10 seconds  
Overload Capability  
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10.2.3 Environmental  
0 to 40°C without derating. The recommended operating  
temperature is 25°C.  
Maximum 1500m at 40°C without derating  
Operating Temperature  
Operating Altitude  
–25 to +60°C, excluding batteries (prolonged storage above  
40°C causes rapid battery self-discharge)  
Storage Temperature  
Relative Humidity (operating and storage)  
Acoustical Noise  
EMI Suppression  
5% to 95% maximum noncondensing  
75 dB at a 1m distance, c weighted  
Meets EMC EN 62040-2:2006 specification  
Meets IEC 61000-4-2 specification  
Electrostatic Discharge (ESD) Immunity  
11 Warranty  
The product is warranted against defects in design, materials and workmanship for a period of  
twelve (12) months from its original date of purchase.The local office or distributor may grant  
a warranty period different to the above and refer to local terms of liability as defined in the  
supply contract.The UPS manufacturer is not responsible for  
Any costs resulting from a failure if the installation, commissioning, repair, alternation,  
or ambient conditions of the equipment do not fulfil the requirements specified in the  
documentation delivered with the unit and other relevant documentation.  
Equipment subjected to misuse, negligence or accident  
Equipment comprised of materials provided or designs stipulated by the purchaser.  
Under no circumstances shall themanufacturer, its suppliers or subcontractors be liable for  
special, indirect, incidental or consequential damages, losses or penalties.  
The technical data, information and specifications are valid at the time of printing.The UPS  
manufacturer reserves the right to modifications without prior notice.  
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