Telstra 7300 & 7300a
Digital DECT Cordless Telephone /Integrated Answering Machine
User
Guide
If you have any problems with
your phone, refer to the Help
section of this User Guide or
call TecHelp on 1300 369 193.
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In this guide
In this guide
Getting started
8
Using the phone
24
24
24
24
24
24
25
25
26
26
26
27
27
28
28
28
29
29
29
30
30
31
31
Phonebook
32
32
32
33
34
34
35
Handset settings
Ringer melody
42
42
42
43
43
44
44
45
45
Location
8
Make a call
Store a number
Ringer volume
Setting up
8
Preparatory dialling
End a call
Entering names
Handset tones on/off
Handset name
Set the day and time
To change the time or date format
Setting up the charger
Wall mounting your 7300/7300a
11
11
12
13
Dial/view a number
Edit a Phonebook entry
Delete a Phonebook entry
Delete Phonebook
Receiving calls
Registering handsets
De-registering a handset
Restore default settings
Language
Earpiece volume
Handsfree
Make a call in handsfree
Answer a call in handsfree
Switch to handsfree during a call
Mute
Getting to know your phone
Handset buttons
16
16
18
19
20
22
23
23
Text messages (SMS)
36
Subscribe to the text messaging service
36
Base settings
46
46
46
47
48
48
Handset display icons
Base and charger
Calling Number Display and text messaging 36
Ringer volume
Ringer melody
Change PIN code
Restore default settings
PABX access
Redial
Using text messaging
36
37
38
38
38
39
39
Answering machine
Navigating the menus
Handset menu map
Menu navigation
To copy a redial number to the Phonebook
To delete a number from the redial list
To delete the entire redial list
Keypad lock
Send/save text messages
Receiving and reading text messages
Reply to a text message
Delete a text message
Ringer volume on/off
Page the handset(s)
Making internal calls
Transferring calls
Delete a list
Call the sender’s phone number
Send/edit/delete text messages in the outbox 39
Message alert beep on/off
SMS Service Centre numbers
Adding or changing SMS Service Centre
numbers
40
41
3-Way conference calls
Switching a handset off
Receiving internal calls
41
41
Select a Send Service Centre number
4
5
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In this guide
In this guide
Calling Number Display
Caller information not available
Calls list
49
49
49
50
Using the answering machine (7300a only) 56
Set/change remote access security PIN
Operating your answering machine
from another phone
63
Date and time
56
64
65
Operating the answering machine from
the base
Switch answering machine on remotely
View/dial a number
57
57
57
57
To copy a Calls list number to the Phonebook 50
Switch on/off
Help
66
Delete a number
51
51
Playing messages
Adjust volume
Delete the entire Calls list
General information
Safety
70
70
70
71
71
71
71
Operating the answering machine from the
handset
Telstra Network Features
52
52
52
53
57
58
58
58
58
59
59
60
60
61
61
61
62
62
63
63
63
Switch on/off
Cleaning
To access a Network Feature
TecHelp line
Outgoing messages
Answer & Record
Environmental
PABX compatibility
Recall
MessageBank®
Answer only
To retrieve a message from your message
service
53
53
54
54
54
55
Record your own outgoing message
Play outgoing message
Reinstate pre-recorded outgoing message
Set answer mode
Technical information
Flashing Message Indicator
Call Waiting
Customer service & Product warranty
Wall mounting template
72
75
Answer a Call Waiting call
Add/edit a service
Answer delay
Delete a service
Set answer delay
Playing messages
Delete all old messages
Call screening
Memory full
Remote access
Security PIN
6
7
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Getting started
Getting started
2. Remove the battery compartment cover and insert the 2 x AAA NiMH batteries supplied into the
handset, ensuring the + and -ends of the battery match up with the markings inside the battery
compartment. Slide the battery cover compartment into place. The battery cover must be in place at
all times when the handset is placed in the cradle.
Location
You need to place your Telstra 7300/7300a base within 2 metres of a mains power and telephone socket
so that the cables will reach.
3. Place the handset on the base to charge the batteries for at least 16 hours.
Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your
Telstra 7300/7300a works by sending radio signals between the handset and base. The strength of the
signal depends on where you site the base. Putting it as high as possible helps ensure the best signal.
The main handset is pre-registered to the base as –1– (Telstra 1). This is shown on the display.
When the handset is fully charged the display shows the
symbol.
4. After 16 hours, connect the telephone line cord to the base and plug the other end into the wall
socket.
Setting up
1. Plug the mains power cable into the power socket on the back of the base. Plug the other end into the
mains socket and switch on.
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Handset range
The Telstra 7300/7300a works by sending radio signals between the handset and the base. Any source of interference between
the handset and base may impact on the range you obtain from your cordless telephone. In ideal conditions your Telstra
7300/7300a has a range of up to 300 metres outdoors when there is a clear line of sight between the base and the handset.
With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Any obstruction
between the base and handset will reduce the range significantly. Thick stone walls can severely affect the range.
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WARNING: Do not place your Telstra 7300/7300a in the bathroom or other humid areas.
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Getting started
Signal strength
Getting started
Set the day and time
The
SIGNAL symbol on your handset screen indicates when you are in range.
If you have more than one handset registered to your base, you only need to set the date and time on
one handset and the other handsets will be automatically updated once you make a call, or press the
When you are out of range, the
base if this happens to ensure the full functionality of your phone.
symbol flashes, and the screen displays Searching. You should move closer to the
?PW^_]L
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or
keys.
IMPORTANT
8PY`
1. Press
2. Press
to open the main menu.
Do not connect the telephone line until at least one of the handsets is fully charged.
The base station must be plugged into the mains power at all times.
8PY`
.LWW^
or
until the display shows Date/Timeand press
.
8PY`
3. Set date/timeis displayed, press
.
4. The current year setting is displayed; enter the last 2 digits of the year (e.g. press 0 then 6 for 2006)
Talk/Standby time
8PY`
Under ideal conditions, fully charged handset batteries should give approximately 10 hours talk time or 100 hours standby
time on a single charge.
and press
.
8PY`
5. Enter 2 digits for the date and 2 for the month (e.g. for 5th August, press 0 5 0 8 press
6. Enter 2 digits for the hour and 2 for the minute (e.g. for 10.54am, press 1 0 5 4 and press
.
8PY`
.
Battery low warning
Savedis displayed.
If the
symbol is flashing, you will need to recharge your handset before using it.
8`_P
7. Press and hold
to return to standby.
Battery performance
To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 16 hour
charge). New NiMH batteries do not reach full capacity until they have been in normal use for several days. Running the
batteries right down at least once a week will help them last as long as possible. The charge capacity of rechargeable batteries
will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be
replaced. New batteries can be purchased from your local electrical retailer or from TecHelp on 1300 369 193.
Batteries and handset may become warm during charging. This is normal.
To change the time or date format
8PY`
1. Press
2. Press
3. Press
4. Press
5. Press
to open the main menu.
8PY`
.LWW^
or
or
until the display shows Date/Timeand press
.
.LWW^
until Time formator Date formatis displayed, as required.
8PY`
and choose between 24hr/12hror dd.mm/mm.ddas appropriate.
8PY`
8`_P
to confirm and press and hold
to return to standby.
IMPORTANT
Only use the power supply and telephone line cord supplied with your Telstra 7300/7300a otherwise the telephone may not
work.
Your Telstra 7300/7300a is now ready for use.
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11
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Getting started
Getting started
Under no circumstances use non rechargeable batteries. Only use NiMH rechargeable batteries with
a capacity of 600mAh or higher. Using inappropriate batteries will invalidate your guarantee and
may damage the telephone.
When the handset is fully charged the display shows the
symbol.
4. After 16 hours, connect the phone line cord to the main base and plug the other end into the wall
socket.
Telstra 7300/7300a multi handset pack only
Your Telstra 7300/7300a multi handset pack is now ready for use.
Location
Wall mounting your 7300/7300a
The Telstra 7300/7300a can be wall mounted to a standard Telstra wall mount plate. To wall mount
the phone proceed as follows:
You need to place your Telstra 7300/7300a charger close enough to a mains power socket so that the
cable will reach.
1. Place the wall mount bracket over the two retaining screws of your standard Telstra wall mount
plate.
Setting up the charger
1. Plug the power adaptor cable into the underside of the charger, plug the other end into the mains
wall socket and switch the power on.
2. Slide the bracket downward into position.
Alternatively to wall mount the phone:
1. Using the template on page 75, drill two 3mm holes. Insert plastic plugs (optional) and partially
screw two screws into place. Ensure there is sufficient space allowed for mounting the phone before
drilling holes.
Caution: Ensure there is no risk of damaging any pipes or wiring that may be behind the wall.
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2. Place the wall mount bracket over the two screws.
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3. Slide the bracket downwards into position.
Tighten the two screws to prevent the
wall bracket from moving.
2. Remove the battery compartment cover and insert the 2 x AAA NiMH batteries supplied into the
handset, ensuring the + and -ends of the battery match up with the markings inside the battery
compartment. Slide the battery cover compartment into place. The battery cover must be in place at
all times when the handset is placed in the cradle.
ꢁ
3. Place the handset on the base to charge the batteries for at least 16 hours.The extension handset is
pre-registered to the base as –2– (Telstra 2). This is shown on the display.
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Getting started
Getting started
4. Thread the power cord from the power supply through the L-shaped opening of the wall bracket and
out through the bottom of the bracket. Now thread the line cord from the phone socket through the
square opening of the bracket. Plug the power cord into the power socket and the line cord into the
line socket of the telephone.
5. Align the holes on the bottom of the telephone base with the lugs on the front of the wall bracket.
Slide the telephone base downward on the bracket until you hear it click into place.
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To remove the 7300/7300a from the wall mounting bracket
6. Gently press the release tabs and lift the base up and forward to remove the base from the bracket.
7. Disconnect the power and line cords.
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ꢃ
Helpline
If you are having any difficulties setting up or using your Telstra 7300/7300a, please call the TecHelp
on 1300 369 193 or email: [email protected]
14
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Getting to know your phone
7. button
Getting to know your phone
12. Down/Phonebook
Handset buttons
*
Press and hold to switch the ringer on/off, page
43.
Press to access the Phonebook, page 32.
Use to scroll down through a menu or list.
During a call, press to adjust the earpiece volume,
page 24.
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1. Display
With orange backlight.
8. Menu/4
Used to access the main menu, select sub-menus
and confirm changes.
2. Telstra button
13. /Keypad lock
#
Press to access the Telstra Calling features services
list, page 52.
Press and hold to lock/unlock the keypad, page 28.
9. Up/Calls list
14. 0 button
From standby, press to display the Calls list, page
49. Use to scroll up through a menu or list.
During a call, press to adjust the earpiece volume,
page 24.
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3. X/Mute
Press and hold to insert a pause in a number. page
32.
Press to go back to previous display.
Press and hold to return to standby.
Used to delete digits and to switch Mute on and
off, page 26.
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10. R (Recall)
<
Used when connected to a PABX, page 71 and
with some Telstra Calling Features, page 52.
4. Handsfree
Press to activate handsfree (loudspeaker) mode,
page 25.
+,-
./0
ꢁ
ꢂ
ꢈ
11. End call
123
456
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ꢃ
ꢄ
Press to end the call in progress.
Use to return to standby.
5. Talk
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>?@
ABCD
#
!
"
Press to make and receive phone calls, page 24.
ꢆ
ꢇ
ꢅ
6. 1 button
Inserts a space when typing text in PhoneBook
entries and Text Messaging.
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Getting to know your phone
Getting to know your phone
Handset display icons
7300 Base unit
These are the symbols you will
see on your handset’s display.
1. Page button
Press to page the handset(s) page 29.
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UP/DOWN
TEXT MESSAGE (SMS)
KEY
When scrolling through the
menu and Directory
Accessing text messaging
Keypad lock on
MessageBank® or
Telstra Home Messages 101®
Indicates new message on
MessageBank® or Telstra Home
Messages 101®
BATTERY
ANTENNA
Steady when in range.
Flashing when out of range.
Battery empty
Battery low
HANDSET
Battery half full
Battery full
Handset in use Incoming call
MUTE
Mute on
Charger unit
HANDSFREE
(For multiple pack users only)
Handsfree on
CROSSED BELL
Ring volume off
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Getting to know your phone
Getting to know your phone
7300a Base unit
7. Answer On/off button
To turn your answering machine on or off, page
57.
0
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1 Skip < button
To skip back when listening to your messages,
page 57.
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8. Stop button
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Stops messages being played, page 57.
2. Vol – button
To decrease the speaker volume, page57.
9. Play/Pause button
To playback or pause messages, page 57.
3. Delete button
To delete messages received, page 62.
10. Page button
Press to page handset(s), page 29.
4. Vol + button
To increase the speaker volume, page 57.
11. Power/In use indicator
On = Power on
Flashes when making or receiving a call (approx
once every second)
5. Message indicator
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Displays the number of message(s) in the
answering machine.
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12. Text message (SMS) indicator
6. Skip > button
Flashes when a text (SMS) has been received
(approx once every second).
To skip forward when listening to your messages,
page 57.
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Getting to know your phone
Getting to know your phone
Handset menu map
Navigating the menus
Your Telstra 7300/7300a handset features an easy
to use menu system. Have a look at the menu
map on the next page.
SMS messages
- Write message
- Inbox
- Outbox
- SMS settings
Answering Machine
- Play message
- Del all old
Calls List
Setup base
- Ring melody
- Ring volume
- Change PIN
- Flash time
- Access code
- VMWI
- Details
- Save number
- Delete entry
- Delete list
When the handset is switched on and in
standby:
- Security PIN
- Ans settings
8PY`
1. Press
to open the main menu and select
Directory
- New
- Details
- Edit
- Delete entry
- Delete list
Internal
.LWW^
the function you want by pressing the
button.
or
Redial
- Reset
- Details
Switch off
- Save number
- Delete entry
- Delete list
Date/Time
For example, to change the ringer melody:
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7OX_
- Set date/time
- Time format
- Date format
Setup h/set
- Ring melody
- Ring volume
- Warning tones
- Handset name
- Language
8PY`
1. Press
2. Press
to open the main menu.
or until the display shows
<
.LWW^
8PY`
Setup h/setand press
.
8PY`
3. Ring melodyis displayed, press
to
select. The current melody is played for 5
seconds.
- Reset
+,-
./0
Menu navigation
ꢁ
ꢂ
ꢈ
8PY`
.LWW^
Press
Press
Press
Press
to open the main menu.
4. Press
or
to select your preferred
123
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789
ꢃ
ꢄ
.LWW^
melody.
or
to scroll through the menu options.
8PY`
8PY`
5. Press
to save. You hear a confirmation
to select an option.
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!
>?@
ABCD
#
"
8`_P
tone and Savedis displayed.
to go back to the previous display screen.
8`_P
ꢆ
ꢇ
8`_P
6. Press and hold
to return to standby.
Press and hold
to return to the standby display screen.
ꢅ
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Using the phone
Using the phone
If you have subscribed to Telstra’s Calling Number Display service, your caller’s number will also be shown. If the number is
private (eg blocked calls) the display will show Withheld. If an exact number match is found in the Phonebook, the name
will be displayed instead of the number. See page 49 for more information.
Make a call
1. Press
.
Enter the telephone number and the number is dialled.
Internal calls
When you receive an internal call, the calling handset number will be shown on the handset display.
Preparatory dialling
Use preparatory dialling to see and check the number on the display before you dial out.
Earpiece volume
1. Enter the number first then press
or
to dial.
During a call:
To increase the volume
End a call
.LWW^
Press
.
1. Press
or place the handset back on the base.
To decrease the volume
Press
Receiving calls
.
When you receive an incoming call, the telephone will ring and the
PHONE icon will flash.
The earpiece volume can only be changed when you are on a call.
1. If the handset is not in the base/charger, press
Or
or
to answer the call.
Handsfree
If the handset is on the base/charger, lift the handset to answer the call.
Handsfree lets you talk to your caller without holding the handset. It also enables other people in the
room to listen to your conversation over the loudspeaker.
Call timer
Your handset automatically displays the duration of every external call. The call time will remain on the display until 2
seconds after the call has ended.
Make a call in handsfree
1. Dial the number then press
2. Press to end the call.
.
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Using the phone
Using the phone
Answer a call in handsfree
Redial
Your Telstra 7300/7300a stores the details of the last 10 calls made into a redial list. Stored redial
numbers can be up to 20 digits long.
When the phone rings:
1. Press
and the call is transferred to the loudspeaker.
If a redial number is stored in the Phonebook, the caller’s name will be displayed instead of the number.
If there are no redial numbers stored, Emptywill be displayed.
If you dial the same number on more than one occasion, only the most recent call details will be stored, any previous
occurrence will be deleted.
Switch to handsfree during a call
During a call:
1. Press
2. Press
3. Press
. The call is transferred to the loudspeaker.
to toggle between Handsfree and the handset.
to end the call.
8PY`
1. Press
2. Press
3. Press
4. Press
, to open the main menu.
8PY`
.LWW^
.LWW^
or
or
until the display shows Redial, press
to display the redial list.
to select any of the last 10 numbers called.
to dial the number displayed.
Mute
or
During a call, you can talk to someone nearby without your caller hearing.
1. Press 8`_P . The display shows the
symbol and your caller cannot hear you.
To copy a redial number to the Phonebook
8`_P
2. Press
again to return to your caller.
8PY`
1. Press
2. Press
3. Press
4. Press
, to open the main menu.
8PY`
.LWW^
.LWW^
.LWW^
or
or
or
until the display shows Redial, press
to display the redial list.
Range Indicator
The icon on the display indicates when you are in range of the base. If Searchingis displayed, you are out of range
and will need to move closer to the base.
8PY`
to display the number you want and press
to select.
8PY`
to display Save number and press
to select.
8PY`
5. Nameis displayed. Enter a name using the keypad and press
to confirm.
8`_P
6. Savedis displayed. Press and hold
to return to standby mode
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Using the phone
Using the phone
To delete a number from the redial list
ꢃ
1. Press and hold
for 1.5 seconds until the
icon is displayed.
8PY`
1. Press
2. Press
3. Press
4. Press
, to open the main menu.
ꢃ
2. To unlock the keypad, press and hold
again.
8PY`
.LWW^
.LWW^
.LWW^
or
or
or
until the display shows Redial, press
to display the redial list.
8PY`
to display the number you want and press
to select.
to select.
Ringer volume on/off
8PY`
to display Delete entryand press
1. Press and hold
for 1.5 seconds to switch the ringer on or off.
ꢄ
8PY`
5. Delete?is displayed, press
again to confirm.
If you switch the ringer off, the
icon will be displayed.
8`_P
6. Deletedis displayed. Press and hold
to return to standby mode.
Stopping the ring at a handset stops the ring at that handset only.
To delete the entire redial list
8PY`
1. Press
2. Press
, to open the main menu.
Page the handset(s)
8PY`
.LWW^
or
until the display shows Redial, press
to display the redial list.
You can alert handset users that they are wanted or locate a missing handset.
8PY`
3. With any of the redial numbers displayed, press
.
;LRP
1. Press
2. Press
on the base. The handset(s) ring.
8PY`
.LWW^
4. Press
or
to display Delete listand press
to select.
;LRP
on the base again or press
on the handset to stop the handset ring.
8PY`
5. Delete list?is displayed, press
again to confirm.
8`_P
6. Deletedis displayed. Press
to return to standby mode.
Making internal calls
If you purchased a Telstra 7300/7300a multi handset pack, you can make internal calls between
handsets.
Keypad lock
8PY`
.LWW^
You can lock the keypad to prevent accidentally dialling numbers while carrying the handset around.
1. Press
2. Press
then
or
until the display shows Internal.
8PY`
and enter the number of the handset you want to call. The other handset will ring and
When the keypad is locked incoming calls can still be answered. Once the call has ended, the keypad lock is reactivated.
display your handset number to let the handset user know who is calling. When the other handset
answers hold your conversation as normal.
IMPORTANT
3. Press
to end the call.
Emergency calls to 000 can be made when the keypad lock is on.
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Using the phone
Using the phone
Transferring calls
Switching a handset off
8PY`
.LWW^
If using a Telstra 7300/7300a multi handset pack, you can transfer an external call to another handset.
1. Press
2. Press
then
or
until the display shows Switch off.
8PY`
8PY`
8PY`
1. During an external call, press
.
and the display shows Switch off?, pressing
again will confirm and the handset
8PY`
will turn off.
.LWW^
2. Press
or
until the display shows Internal and press
to confirm.
3. Enter the number of the handset you want to call, the external caller will be put on hold. The other
handset will ring and display your handset number to let the handset user know who is calling.
To turn your handset back on just press the
button
4. When the other handset answers, press
to transfer the call.
Receiving internal calls
If the other handset does not answer, you can be connected with your external caller by pressing
once.
When you receive an internal call, the calling handset number will be shown on the handset display.
1. Press or to answer the call.
3-Way conference calls
If using a Telstra 7300/7300a multi handset pack, you can hold a 3-way conference call with an
external caller and another internal handset.
8PY`
8PY`
.LWW^
1. During an external call, press
to confirm.
then
or
until the display shows Internal. Press
2. Enter the number of the other handset you wish to join the call. The other handset will ring.
3. The other handset answers the call by pressing
.
8PY`
8PY`
4. Press
, the display shows Conference. Press
to confirm. The external call and the two
internal handsets are all connected to the conference.
5. Any caller can leave the conference by pressing
.
8PY`
8PY`
To put an external call on hold during a conference, press
End conf will be displayed. Press
to confirm.
8PY`
8PY`
To take the external caller off hold, press
. Conferencewill be displayed, press
to confirm.
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Phonebook
Phonebook
Writing tips
You can store up to 50 numbers in the Phonebook of each of your Telstra 7300/7300a handsets for quick
and easy dialling. Numbers can be up to 20 digits long. Phonebook entries are stored alphabetically.
8`_P
If you make a mistake, press
to delete the last character or digit.
Press ꢅ
Press ꢂ
repeatedly to enter the following: SPACE
repeatedly to enter the following symbols: . , ?
repeatedly to enter the following symbols: #
1
¤
£
$
%
&
<
>
Store a number
!
0
+
-
: ‘ “
1. Press
2. Press
to open the Phonebook. The first entry is displayed.
ꢃ
Press
*
@
\
/
_
(
)
=
§
8PY`
8PY`
, Newis displayed, press
again to select.
Press
to toggle between lower and upper case. If the next letter is on the same button that you have just pressed, wait
until theꢄcursor moves to the right before trying to enter it.
8PY`
3. Numberis displayed; enter the number for the entry using the keypad and press
to store.
8PY`
4. Nameis displayed; enter a name for the entry using the keypad and press
to save.
8`_P
Dial/view a number
5. Savedis displayed. Press and hold
to return to standby mode.
1. Press
2. Press
to open the Phonebook. The first entry is displayed.
If there are no stored entries, Emptywill be displayed.
If you try to store a new entry and the Phonebook is full, you will hear an error tone and Fullwill be displayed.
.LWW^
or
to scroll through the Phonebook to the entry you want.
Or, search alphabetically, using the keypad to enter the first letter of the name you want, then scroll
.LWW^
to the exact entry using the
3. To dial press
or
8PY`
buttons.
, then
8`_P
Press
to delete an incorrect digit.
8PY`
or to view press
to Detailsand
to confirm.
4. The selected entry will be displayed ready to be dialled out.
Press or to dial.
Entering names
Use the keypad to enter the letters shown on the buttons, e.g. to store TOM:
?@A
1. Press
2. Press
3. Press
once to enter T.
#
!
!
Insert a pause in a number
You may need to do this if you are connected to a PABX. When entering a number, usually after entering the PABX access code
89:
89:
three times to enter O.
once to enter M.
(e.g. 9) press and hold ꢂ
until Pappears in the display.
Searching for a name
89:
.LWW^
!
Example: To search for Oliver, press
scroll to Oliver.
three times to display the first entry beginning with O, then use
or
to
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Phonebook
Phonebook
Edit a Phonebook entry
Delete Phonebook
1. Press
2. Press
3. Press
to open the Phonebook. The first entry is displayed.
1. Press
2. Press
to open the Phonebook. The first entry is displayed.
8PY`
8PY`
.LWW^
.LWW^
or
to scroll through the Phonebook to the entry you want.
then
or
to display Delete listand press
to select.
8PY`
8PY`
8PY`
.LWW^
then
or
to display Editand press
again to select.
3. Delete list?is displayed. Press
to confirm.
8`_P
4. The stored number is displayed followed by a flashing cursor.
4. Deletedis displayed. Press and hold
to return to standby mode.
8`_P
Edit the number using
to delete incorrect digits and enter new ones using the keypad, then
8PY`
press
.
8`_P
5. The name is displayed followed by a flashing cursor. Edit the name using
to delete incorrect
8PY`
characters and enter new ones using the keypad, then press
to save.
8`_P
6. Savedis displayed. Press and hold
to return to standby mode.
See page 32 for help with entering names.
Delete a Phonebook entry
1. Press
2. Press
3. Press
to open the Phonebook. The first entry is displayed.
.LWW^
or
to scroll through the Phonebook to the entry you want.
8PY`
8PY`
.LWW^
then
or
to display Delete entryand press
to select.
8PY`
4. Delete?is displayed. Press
to confirm.
8`_P
5. Deletedis displayed. Press and hold
to return to standby mode.
If you have purchased a Telstra 7300/7300a multiple pack, entries are only deleted on the handset you are using.
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Text messaging (SMS)
Text Messaging (SMS)
Send/save text messages
Your Telstra 7300/7300a can send and receive text messages (SMS – Short Messaging Service). With text
messaging you can send & receive text messages up to 160 characters long.
8PY`
1. Press
2. Press
3. Press
, SMS messageswill be displayed.
8PY`
8PY`
, Write messageis displayed.
Subscribe to the text messaging service
, the display shows Enter message. Enter your message using the keypad.
8PY`
4. When you have finished, press
. The display shows Number:
When you send your first text message from your Telstra 7300/7300a you will automatically be
registered for the service.
5. Enter the phone number you want to send the message to.
On receipt of your first text message through the service, the system will send you a welcome text
message back to confirm your registration.
Alternatively:
8PY`
Press
, to locate a number in the Phonebook, Calls list or redial list.
8PY`
.LWW^
Note: For information on how to use the Telstra text messaging service, call 0198 339 999 and follow the voice prompts.
6. When you have entered the number, press
and then press
or
to scroll to Send
Messageto send or Save messageto save the message.
8PY`
7. Press
, the display will show Send Messagefollowed by Msg transferor Savedas
Calling Number Display and text messaging
appropriate.
In accordance with worldwide standards for text messaging, all messages including reply messages
will display the telephone number of the sender.
Entering text
Use the keypad to enter characters.
Press the button repeatedly to move through the characters shown.
If you have a Silent Line or have blocked Calling Number Display and attempt to send text messages,
your text message will not get through. Customers can call Telstra’s text messaging service on 0198 339
999 and use the prompts to turn off Silent Line and Calling Number Display blocking for text messages
only.
,-.
For example, press ꢆ
twice to enter b.
?@A
Press
once to enter t.
#
If the next character you want to enter is on the same button, wait for the cursor to move right.
Writing tips
8`_P
.LWW^
If you make a mistake, use
or
to move left and right through the message and press
to delete characters.
Using text messaging
Press ꢅ
Press
to enter a space.
to switch between upper and lower case letters and numbers.
If you have more than one handset, all handsets use the same inbox and outbox.
Your Telstra 7300/7300a can hold approximately ten messages, in the Inbox, Outbox or a combination
of both. When full the display will show SMS mem. full. No more messages can be received until you
delete old messages, see Delete a text message or Delete a list (page 38).
ꢄ
Use 0, 1 and # to enter other punctuation characters.
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Text messaging (SMS)
Text messaging (SMS)
Receiving and reading text messages
Delete a list
8PY`
8PY`
When you receive new text messages, you will hear the message alert beep and the display will show
New SMS msg.
1. Press
2. Scroll
3. Press
4. Press
, SMS messageswill be displayed, press
.
8PY`
to Inboxor Outboxand press
.
8PY`
1. Press
2. Press
3. Scroll
4. Press
, SMS messageswill be displayed.
8PY`
8PY`
8PY`
and scroll
to Delete list, press
.
8PY`
.LWW^
8PY`
, then scroll
or to the message you want to read first and press
to return to the inbox.
to Inboxand press
.
8`_P
to confirm or
to cancel.
8PY`
.
8`_P
Call the sender’s phone number
8PY`
8PY`
8PY`
1. Press
2. Scroll
3. Scroll
4. Scroll
, SMS messageswill be displayed, press
.
.
Reply to a text message
8PY`
to Inboxand press
.
8PY`
8PY`
1. When reading a text message, press
. Replyis highlighted. Press
.
.LWW^
or
to the message you want and press
8PY`
8`_P
2. To use the sender’s message in your reply, press
. Or, press
to start with a blank message.
8PY`
to Call numberand press
.
8PY`
3. Enter your message and press
the sender’s number will be displayed.
5. The number is displayed and dialled.
8PY`
8PY`
.LWW^
4. Press
to accept then scroll
or
to Send Messageand press
.
Send/edit/delete text messages in the outbox
If you include the sender’s message, the text will be inserted at the beginning of your message. You can then edit it as normal.
8PY`
8PY`
8PY`
1. Press
2. Scroll
3. Scroll
4. Press
, SMS messageswill be displayed, press
.
.
8PY`
to Outboxand press
.
Delete a text message
.LWW^
or
to the message you want and press
8PY`
8PY`
1. Press
2. Scroll
3. Scroll
4. Scroll
5. Press
, SMS messageswill be displayed, press
.
8PY`
.LWW^
to read the message or press
or
to choose from: Send message, Edit,
8PY`
to Inboxor Outboxand press
.
Delete Entry or Delete List.
8PY`
.LWW^
or
to the message you want to delete and press
.
8PY`
to Delete entryand press
.
Messages in the outbox are labelled according to their status. For example, Saved indicates a saved message or
Failedwhich indicates a message that failed to be sent.
8PY`
8`_P
to confirm or
to cancel.
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Text messaging (SMS)
Text messaging (SMS)
Send Message
SMS Service Centre numbers
8PY`
8PY`
8`_P
.LWW^
Press
to view the phone number, then either
,
or
to send or
to edit.
To send and receive SMS text messages you need the phone number of the Telstra SMS Service Centre.
If you accidentally delete the Send or Receive SMS Service Centre numbers you will need to re-enter
them in order for your SMS Service to work.
Edit
Telstra’s Send SMS Service number is: 019833910
Telstra’s Receive SMS Service number is: 019833910
8`_P
8PY`
Press
to edit the message and phone number or
to send the message.
Delete entry
Adding or changing SMS Service Centre numbers
8PY`
8PY`
8`_P
Press
, then
to confirm or
to cancel.
Your Telstra 7300/7300a is pre-set to send using Service Centre 1 and receive using Service Centre 2.
8PY`
8PY`
1. Press
2. Scroll
, SMS messageswill be displayed, press
.
Delete list
8PY`
8PY`
8PY`
8`_P
to SMS settingsand press
.
Press
, then
to confirm or
to cancel.
8PY`
3. Svce centresis highlighted. Press
.
Press
to exit the menu and return to standby at any time
8PY`
.LWW^
4. Scroll
or
to select the centre you want and press
.
8PY`
5. Enter the service centre number you want and press
.
Message alert beep on/off
8`_P
6. Press and hold
to return to standby mode.
When you have new messages, your handset will beep. The default setting is on. You can switch the
setting off.
Select a Send Service Centre number
8PY`
8PY`
1. Press
2. Scroll
3. Scroll
4. Scroll
, SMS messageswill be displayed, press
.
If you have entered additional Service Centre numbers, you can choose which send Service centre you
want to use. Your 7300/7300a is pre-set to send using Service Centre 1 and receive using Service Centre 2.
8PY`
to SMS settingsand press
.
8PY`
to New msg alertand press
.
8PY`
8PY`
1. Press
2. Scroll
3. Scroll
4. Scroll
, SMS messageswill be displayed, press
.
8PY`
.LWW^
or
to select Onor Off. Press
.
8PY`
to SMS settingsand press
.
8`_P
5. Press and hold
to return to standby mode.
8PY`
to Send service. Press
.
8PY`
.LWW^
or
to the centre you want and press
.
8`_P
5. Press and hold
to return to standby mode.
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Handset settings
Handset settings
Handset tones on/off
Ringer melody
Your Telstra 7300/7300a has a series of tones designed to alert you to certain situations. A tone will
sound: when the battery is low; when you move out of range of the base and there is no coverage; to
confirm each button press (key beeps). You can switch the handset tones on or off.
There are 6 different ringer melodies to choose from.
8PY`
1. Press
2. Press
to open the main menu.
or until the display shows Setup h/setand press
8PY`
.LWW^
.
8PY`
8PY`
1. Press
2. Press
3. Press
4. Press
5. Press
to open the main menu.
3. Ring melodyis displayed, press
to select. The current melody is played for 5 seconds.
8PY`
.LWW^
.LWW^
.LWW^
.LWW^
.LWW^
or
or
or
or
until the display shows Setup h/setand press
.
4. Press
5. Press
or
to select your preferred melody.
8PY`
8PY`
until WarningTonesis displayed, press
to select.
to select.
to confirm.
to save. You hear a confirmation tone and Savedis displayed.
8PY`
8`_P
to select the tone you want and press
6. Press and hold
to return to standby.
8PY`
to display either Onor Offand press
6. You hear a confirmation tone and Savedis displayed.
Ringer volume
8`_P
7. Press and hold
to return to standby.
There are 5 different ringer volume levels to choose from.
8PY`
1. Press
2. Press
3. Press
to open the main menu.
8PY`
Handset name
.LWW^
.LWW^
or
or
until the display shows Setup h/setand press
.
8PY`
You can give each handset a name up to a maximum of 11 characters, for example “Kitchen”. It will still
display its number.
until Ring volumeis displayed, press
to select. The selected ringer melody
is played at the current volume for 5 seconds.
.LWW^
4. Press
5. Press
or
to select your preferred volume.
8PY`
1. Press
2. Press
3. Press
4. Press
to open the main menu.
8PY`
to save. You hear a confirmation tone and Savedis displayed.
8PY`
.LWW^
.LWW^
or
or
until the display shows Setup h/setand press
.
8`_P
6. Press and hold
to return to standby.
8PY`
until Handset nameis displayed, press
to select.
8`_P
8PY`
to delete characters and use the keypad to enter the name you want, then press
to
confirm.
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Handset settings
Handset settings
8PY`
.LWW^
5. Use
or
to display the handset number you wish to de-register, then press
.
Registering handsets
8PY`
6. Deregister?will be displayed, press
again to confirm.
If you have purchased a Telstra 7300/7300a multi handset pack, the handsets in these packs are
already pre-registered to the main base.
If however you de-register a handset and need to re-register it back to a Telstra 7300/7300a base at
any stage:
Restore default settings
You can reset your Telstra 7300/7300a handset to its default (original) settings.
8PY`
ꢃ
ꢃ
ꢃ
1. Press
and enter
using the keypad.
8PY`
ꢄ ꢄ
ꢄ
1. Press
2. Press
3. Press
to open the main menu.
8PY`
2. Registrationis displayed, press
.
8PY`
.LWW^
.LWW^
or
or
until the display shows Setup h/setand press
.
8PY`
3. Registeris displayed, press
and Enter PINwill be displayed.
8PY`
until Resetis displayed and press
.
8PY`
4. Enter the base PIN (original setting 0000) and press
.
8PY`
4. Reset?is displayed. Press
. Savedis displayed.
;LRP
5. The handset will display Searching, press and hold the
button on the base until you receive a
confirmation tone.
Language
6. The handset will temporarily display Registeredthen will display Handsetand will be
You can change the default language used by your Telstra 7300/7300a from English to German or
Turkish.
automatically assigned the next handset number.
8PY`
Your Telstra 7300/7300a is not GAP compatible and registration is therefore generally limited to other Telstra 7300/7300a
handsets. The Registration and De-registration menu’s are therefore “hidden” and can only be accessed after entering the
1. Press
2. Press
3. Press
4. Scroll
to open the main menu.
8PY`
.LWW^
.LWW^
.LWW^
or
or
until the display shows Setup h/setand press
.
ꢃ
ꢃ
ꢃ
code
ꢄ ꢄ
ꢄ
8PY`
until Languageis displayed and press
.
8PY`
or
to choose the default language and press
to confirm.
De-registering a handset
8`_P
5. Press and hold
to return to standby.
You can de-register any handset from a base using any of the handsets that are registered to it.
8PY`
ꢃ
ꢃ
ꢃ
1. Press
and enter
using the keypad.
ꢄ ꢄ
ꢄ
8PY`
2. Registrationis displayed, press
.
8PY`
.LWW^
3. Press
or
until Deregisteris displayed, press
and Enter PINwill be displayed.
8PY`
4. Enter the base PIN (original setting 0000) and press
44
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Base settings
Base settings
Change PIN code
Ringer volume
Your System PIN can help prevent unauthorised users from changing the settings on your phone.
8PY`
8PY`
.LWW^
1. Press
2. Scroll
3. Scroll
, scroll
or
to Setup baseand press
.
8PY`
1. Press
2. Press
3. Press
to open the main menu.
8PY`
to Ringer volumeand press
or
.
8PY`
.LWW^
.LWW^
or
or
until the display shows Setup baseand press
.
8PY`
.LWW^
to the volume level then press
.
8PY`
8PY`
8PY`
until Change PINis displayed, press
to select. Enter PINis displayed.
. New PINis displayed.
8`_P
4. Press and hold
to return to standby.
4. Enter the existing PIN code using the keypad and press
5. Enter a new 4 digit PIN code using the keypad and press
. Repeat PINis displayed.
There are 5 volume levels.
8PY`
6. Re-enter the new PIN code and press
. Savedis displayed.
8`_P
7. Press and hold
to return to standby.
Ringer melody
8PY`
8PY`
.LWW^
1. Press
, scroll
or
to Setup baseand press
.
The default PIN setting is 0000.
If you change your PIN, keep a note of the new number by writing it in the space provided on page 73.
If you enter the wrong PIN code Wrong PINwill be displayed.
8PY`
2. Ring melodyis highlighted, press
.
8PY`
.LWW^
3. Scroll
4. Press
or
to the melody you want and press
.
8`_P
to return to standby.
There are 5 base ringer melodies.
You will hear a sample as each melody is highlighted.
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Base settings
Calling Number Display
Restore default settings
If you subscribe to Telstra’s Calling Number Display service, you can see your caller’s number on your
handset display prior to answering the call.
If the caller’s name and number are stored in the Phonebook and a name/number match is found, you
will see the caller’s name on the display instead.
You can reset your Telstra 7300/7300a base to its default (original) settings.
8PY`
1. Press
2. Press
3. Press
to open the main menu.
8PY`
.LWW^
.LWW^
or
or
until the display shows Setup baseand press
.
8PY`
until Resetis displayed, press
to select.
It may take a couple of seconds for the display to show the telephone number (or name if stored in the Phonebook) for an
incoming call. The display will initially display External Callfollowed by the number. To ensure that the caller’s name
is displayed, make sure you have stored the full number including the area code in the Phonebook.
8PY`
4. Enter PINis displayed. Enter the 4 digit PIN code using the keypad and press
.
8PY`
5. Reset?is displayed. Press
to confirm, Savedis displayed.
8`_P
6. Press and hold
to return to standby.
Caller information not available
PABX access
For some incoming calls, the telephone number of the caller is not available and so cannot be
displayed. In this case the Telstra 7300/7300a provides you with some explanatory information.
Unavailable– The number is unavailable. May indicate that the call is from overseas or from a caller
whose carrier does not participate in Calling Number Display.
Private– The caller has withheld (blocked) their number or the call is from a Silent Line or unlisted
number.
If your Telstra 7300/7300a is connected to a PABX, you may need to enter an access code (e.g. 9) to get
an outside line. You can store the access code in the base so that all handsets registered to your Telstra
7300/7300a will dial the access code automatically before each number.
8PY`
8PY`
.LWW^
1. Press
2. Scroll
, scroll
or
or
to Setup baseand press
.
8PY`
.LWW^
to Access codeand press
.
8PY`
3. Enter the access number and press
.
8`_P
Calls List
4. Press
to return to standby.
When a call is not answered, the display shows New callsand your caller’s telephone number will
be stored in the Calls list.
The Calls list holds up to 10 missed calls.
The access code only applies when you dial using the keypad. It will not be automatically dialled when using the
Phonebook, therefore it is recommended that you enter the PABX access code at the start of all Phonebook entries.
When the Calls list is full, the oldest call will be replaced by a new call, the most recent call will always
be at the top of the list. If a caller rings again their number will move to the top of the list.
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Calling Number Display
Calling Number Display
View/dial a number
Delete a number
8PY`
8PY`
1. Press
2. Press
, to open the main menu.
1. Press
2. Press
, to open the main menu.
8PY`
8PY`
.LWW^
.LWW^
or
to display Calls listand press
to select.
or
to display Calls listand press
to select.
.LWW^
3. The most recent missed call is displayed. Press
4. Press or to dial the number displayed.
or
to scroll through the Calls list.
The most recent missed call is displayed.
8PY`
.LWW^
3. Press
4. Press
or
or
to scroll through the Calls list to the entry you want and press
to select.
8PY`
.LWW^
to display Delete entryand press
to select.
To copy a Calls list number to the Phonebook
8PY`
5. Delete?is displayed, press
again to confirm.
8PY`
8`_P
1. Press
2. Press
, to open the main menu.
6. Deletedis displayed. Press and hold
to return to standby mode.
8PY`
.LWW^
or
to display Calls listand press
to select.
The most recent missed call is displayed.
Delete the entire Calls list
8PY`
.LWW^
3. Press
4. Press
or
or
to scroll through the Calls list to the entry you want and press
to select.
8PY`
1. Press
2. Press
, to open the main menu.
8PY`
.LWW^
to display Save numberand press
to select.
8PY`
8PY`
to display Calls listand press
, press
to select. The most recent missed call is
8PY`
5. Nameis displayed. Enter a name using the keypad and press
to confirm.
displayed.
8`_P
8PY`
6. Savedis displayed. Press and hold
to return to standby mode.
.LWW^
3. Press
or
to display Delete listand press
to select.
8PY`
4. Delete list?is displayed, press
again to confirm.
IMPORTANT
8`_P
5. Deletedis displayed, then Empty. Press and hold
to return to standby mode.
To use Calling Number Display you must first subscribe to Telstra’s Calling Number Display service.
Instead of accessing the Calls list via the menu, you can press from standby.
.LWW^
If a number is stored in the Phonebook, the caller’s name will be displayed instead of the number.
If there are no Calls list numbers stored, Emptywill be displayed.
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Telstra Network Features
Telstra Network Features
MessageBank®
By pressing the Telstra button on the handset your Telstra 7300/7300a gives you easy access to a range
of pre-stored Telstra Calling Features.
If you are a Telstra Home Messages 101® or MessageBank® user, its now even easier to retrieve your
messages. Your Telstra 7300 or 7300a is programmed to access Telstra Home Messages 101® and
MessageBank®
These are:
• MessageBank® • Call Waiting
• Call Wait On • Call Wait Off
• 3-Way Chat
• Call Back Off
• Call Back
• CF Immed. Off • TecHelp Line
• Feat. Assist
To retrieve a message from your message service
?PW^_]L
1. Press the
key
To access a Network feature
2. MessageBankshould now appear highlighted, now press
1. Press ?PW^_]L , scroll
dialled
to desired network feature and press
. The feature will be automatically
3. Follow the message service prompts.
Flashing Message Indicator
The Telstra 7300/7300a is designed to provide a visual indicator when a new message is left in your
Telstra Home Messages 101® or MessageBank® service.
TecHelp line
A dedicated support service for your Telstra cordless telephone.
When a new message is left the
icon will appear.
icon will disappear.
1. Press ?PW^_]L , then scroll
to TecHelp Line, then
or
.
After you have listened to your message(s), the
The TecHelp line will be automatically dialled.
Please call Telstra on 13 22 00 to arrange activation of Flashing Message Indicator.
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Telstra Network Features
Telstra Network Features
Call Waiting
Delete a service
8PY`
?PW^_]L
Call Waiting lets you know if another person is trying to contact you while you are on a call. If a second
caller rings you will hear a beep in the handset.
1. Press
2. Scroll
3. Press
then scroll
to the service you want and press
.
8PY`
to display Deleteand press
. Delete?is displayed.
8PY`
to confirm. Deletedis displayed. After 2 seconds the display shows Empty.
Answer a Call Waiting call
8`_P
4. Press and hold
to return to standby mode.
During a call, you hear the call waiting signal,
?PW^_]L
1. Press
2. Scroll
.
8PY`
to Call Waitingand press
. Your first caller is put on hold and you are connected
to your second caller.
3. To toggle between the two callers Press
4. Press to hang up the current call.
8PY`
?PW^_]L
then scroll
to Call Waitingand press
.
Providing you have subscribed to Telstra’s Calling Number Display service, the screen will show the caller’s details.
Add/edit a service
8PY`
?PW^_]L
1. Press
2. Scroll
then scroll
to the service you want to edit and press
.
8PY`
to display Editand press
. If there is a previously stored number, this will be
displayed.
8`_P
3. If necessary edit the number, pressing
to delete any existing digits, then enter the new service
8PY`
number using the keypad and press
4. If necessary edit the name, pressing
. If there is a previously stored name, this will be displayed.
8`_P
to delete any existing characters, then enter the new
8PY`
service name using the keypad and press
. For help with entering text, see page 37.
8`_P
5. Savedis displayed. Press and hold
to return to standby mode.
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Using the answering machine (7300a only)
Using the answering machine (7300a only)
Operating the answering machine from the base
You can operate your Telstra 7300a answering machine from:
• the base
• the handset
Switch on/off
,Y^bP]
:Yꢇ:QQ
1. Press
• remotely from any external tone dialling telephone.
Playing messages
The default setting for the answering machine is ON.
;WLd
1. Press
Until you change your outgoing message, your callers will be greeted with the pre-recorded message,
“Hello, your call cannot be taken at the moment, so please leave your message after the tone”.
During playback:
>VT[
SKIP BACK – press once to repeat current message, twice to play previous message
SKIP FORWARD – press to play next message
Your answering machine is designed to answer calls after 15 rings when it is switched off. This is to enable you to operate the
remote access functions of your answering machine in the event your answering machine is switched off.
>VT[
/PWP_P
DELETE – press to delete current message
>_Z[
STOP – press to stop playback
Date and time
An announcement of date and time of recording will be added automatically to each message and
Adjust volume
memo.
1. Press
or
to increase or decrease the volume
AZW
AZW
When playing back messages at the handset, the date and time of the message is displayed on the
screen.
Operating the answering machine from the handset
If you subscribe to Telstra’s Calling Number Display service, the date and time are set automatically
when your Telstra 7300a receives its first call, but you may also need to set the year using a handset,
see page 11.
You can use any registered Telstra 7300a handset to switch your answering machine on and off, hear
your messages and adjust the answering machine settings
During operation via the handset, you will hear prompts that guide you through each step
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Using the answering machine (7300a only)
Using the answering machine (7300a only)
Switch on/off
Record your own outgoing message
8PY`
8PY`
1. Press
2. Scroll
to scroll to Ans. Machine menuand press
.
To record a new Answer Only message you must first set up your answering machine to Answer Only, see page 58. Similarly,
to record a new Answer & Record message the answering machine must be set to Answer & Record.
8PY`
.LWW^
or
to Ans. Settingsand press
ꢅ
3. **Listen**will be displayed and you will be prompted to enter
to hear the menu options
An Answer & Record message can be up to 2 minutes long. An Answer Only message can be any length
depending on the amount of recording memory available.
4. Press ꢂ to select Onor Off. The voice prompt will announce “Answer on” or “Answer off” as
appropriate.
8PY`
8PY`
1. Press
2. Scroll
scroll to Ans. Machine menuand press
8`_P
5. Press and hold
to return to standby.
8PY`
.LWW^
or
to Ans. Settingsand press
ꢅ
3. **Listen**will be displayed and you will be prompted to enter
to hear the menu options
Outgoing messages
BCDE
ꢃ
$
4. Press
to start to record your new message. Press
to end recording and your new message
This is the message your callers hear when the answering machine picks up their call. Your Telstra
7300a comes with two pre-recorded outgoing messages to choose from.
will be played back to you.
8`_P
5. Press and hold
to return to standby.
To set your answering machine to Answer & Record or Answer Only, see Set answer mode, Page 60.
Play outgoing message
If the answering machine is set to Answer Only you will hear the Answer Only message. Similarly if
Answer & Record is on you will hear the Answer & Record message.
Answer & Record
This invites your caller to leave a message.
8PY`
8PY`
1. Press
2. Scroll
scroll to Ans. Machine menuand press
The pre-recorded message is,“Hello, your call cannot be taken at the moment, so please leave your
message after the tone”.
8PY`
.LWW^
or
to Ans. Settingsand press
ꢅ
3. **Listen**will be displayed and you will be prompted to enter
to hear the menu options
?@A
#
4. Press
5. Press
to hear your message.
to return to standby.
Answer Only
8`_P
This does not allow your caller to leave a message.
The pre-recorded message is,“Hello, your call cannot be taken at the moment, and you cannot leave a
message, so please call later”.
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Using the answering machine (7300a only)
Using the answering machine (7300a only)
Reinstate pre-recorded outgoing message
Answer delay
Answer delay sets the number of rings before your Telstra 7300a answering machine picks up a call.
The default setting is 6 rings. You can select an answer delay of 2, 4, 6, 8 rings or Time Saver.
Time Saver can save you the cost of a call when you want to ring in to find out if you have new
messages. Your answering machine answers after 2 rings if you have new messages. If you have no
new messages, it will answer after 6 rings which gives you the opportunity to hang up and save the
cost of a call.
This will delete your own recorded outgoing message.
To reinstate the answer only message you must first set up your answering machine to Answer Only, see below. Similarly, to
reinstate the Answer & Record message the answering machine must be set to Answer & Record
8PY`
.LWW^
8PY`
1. Press
2. Scroll
scroll to Ans. Machine menuand press
8PY`
or
to Ans. Settingsand press
ꢅ
3. **Listen**will be displayed and you will be prompted to enter
to hear the menu options
Set answer delay
BCDE
ꢃ
$
4. Press
and then
immediately after the tone. The original pre-recorded message will be
8PY`
8PY`
1. Press
2. Scroll
scroll to Ans. Machine menuand press
played back to you.
8PY`
.LWW^
or
to Ans. Settingsand press
8`_P
5. Press
to return to standby.
ꢅ
3. **Listen**will be displayed and you will be prompted to enter
to hear the menu options
ꢃ
4. Press
to change the answer delay. The new setting will be announced after each press.
Set answer mode
8`_P
5. Press and hold
to return to standby.
Set your machine to Answer & Record or Answer Only.
8PY`
8PY`
1. Press
2. Scroll
scroll to Ans. Machine menuand press
Playing messages
8PY`
.LWW^
or
to Ans. Settingsand press
During playback, you can repeat, delete and skip back to previous messages or forward to the next
message.
ꢅ
3. **Listen**will be displayed and you will be prompted to enter
to hear the menu options
;<=>
"
8PY`
8PY`
4. Each press of
will alternate between Answer & Record on and Answer Only on.
1. Press
scroll to Ans. machine menuand press
.
8`_P
8PY`
5. Press
to return to standby.
2. Play messageis displayed, press
. Your messages are played and details of each message
are displayed.
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Using the answering machine (7300a only)
Using the answering machine (7300a only)
During playback:
Memory full
,-.
ꢆ
Stop/Play press
If a caller is leaving a message when the memory becomes full your machine will announce,“Memory
full thank you for calling” and hang up. The machine will also automatically set to Answer Only, the
base indicator will flash Fand the handset display will show Ans. mach full. You must delete
messages before you can receive any new ones.
234
ꢈ
ꢈ
Repeat current message press
Play previous message press
Delete current message press
234
, twice
567
89:
!
Skip forward to next message press
Remote access
Security PIN
8`_P
3. Press and hold
to return to standby.
Delete all old messages
You can operate your answering machine from any modern phone by calling your Telstra 7300a and
entering a 4-digit security code.
You can only delete messages that have been played. Any new, unplayed, messages will not be
deleted
The pre-set code is 0000. You must change the code from 0000 to another 4-digit number to enable
remote access.
8PY`
8PY`
1. Press
2. Scroll
3. Press
4. Press
scroll to Ans. machine menuand press
.
8PY`
.LWW^
or
to Del. all oldand press
.
8PY`
to confirm.
Set/change remote access security PIN
8`_P
to return to standby.
8PY`
8PY`
1. Press
2. Scroll
scroll to Ans. machine menuand press
.
8PY`
.LWW^
or
to Security PINand press
Call screening
8PY`
3. Enter the current 4 digit PIN (default setting = 0000) and press
You can listen while your answering machine takes a call via the handset or the base speaker. This lets
you identify the caller and decide whether to take the call yourself.
8PY`
4. Enter the new PIN and press
.
8PY`
5. Enter the new PIN again and press
.
1. When the answering machine takes a call it can be heard through the base speaker. Screen?also
8`_P
6. Press
to return to standby.
8PY`
appears on the handset and pressing
allows you to hear your caller leaving their message.
. Recording stops automatically.
2. To speak to your caller, press
or
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Using the answering machine (7300a only)
Using the answering machine (7300a only)
Operating your answering machine from another phone.
Switch answering machine on remotely
1. Dial your phone number. When you hear your outgoing message, press the
button. You will
If you forget to switch on your answering machine, you can do it from another phone.
1. Dial your phone number and let it ring. After 15 rings, your answering machine will switch on.
2. You will hear,“Please enter your security code.”
hear,“Please enter your security code.”
2. Enter your 4-digit PIN. If you have new messages, your machine announces,“You have (x) new
messages”, and they are played back. Or you will hear,“You have no new messages, to hear main menu
3. Enter your 4-digit PIN. If you have new messages, your machine announces “You have (x) new
messages”, and they are played back. Or you will hear “You have no new messages, to hear main menu
press 1.”
press 1.”
3. Use the buttons on the phone to operate the answering machine:
Press:
ꢂ
4. Enter
to switch the answering machine on.
ꢅ
to hear main menu
,-.
ꢆ
ꢁ
ꢈ
!
to play all messages
/01
234
567
to play new messages only
once to repeat the message, twice to play previous message
to delete the current message
89:
to skip forward to the next message
to set answer mode, follow voice prompts
to play outgoing message
;<=>
"
#
?@A
BCDE
$
to record a new outgoing message, follow voice prompts
to switch answering machine on/off
ꢂ
If you don’t give any instructions for 8 seconds, your Telstra 7300a will hang up.
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Help
Help
Handset is not charging properly
If you experience any problems, please call TecHelp on 1300 369 193 or email:
• Make sure the handset is placed properly on the base/charger. When charging, the battery symbol is
shown filling up.
• Clean the charging contacts with a soft, slightly damp (not wet) cloth.
Handset not registering?
• Is Searchingdisplayed on the handset?
Handset does not ring
• Check that the base is plugged into the mains power and switched on.
• Check that there are charged batteries in the handset and that they are fitted correctly.
• Check that the batteries are inserted correctly.
• Check that the handset ringer has not been switched off, see page 43.
Forgotten your PIN number
Your caller cannot hear you
• Try entering the default PIN = 0000. If you have changed the number and cannot remember it,
8`_P
• Is the
MUTE symbol displayed? If so, Mute is switched on. Press the
button to speak to your
contact the TecHelp line on 1300 369 193 or email: [email protected]
caller again.
No display
Incoming caller’s number is not displayed even though you have Caller Display
• Caller has to allow their number to be sent.
• Check that the handset batteries are charged and correctly fitted. If necessary, replace the batteries.
Nothing happens when you press any button
• It has been withheld or is unavailable
• Is the
LOCK symbol displayed? If so, the key lock is on, press and hold
for 1.5 seconds to
ꢃ
Buzzing noise on my phone or on other electrical equipment nearby
unlock the keypad.
• Your Telstra 7300 may interfere with other electrical equipment if it placed too close. It is
recommended that you place your Telstra 7300 at least one metre away from electrical appliances
or metal obstructions to avoid interference.
No connection between handset and base
• You may be out of range, is the
ANTENNA symbol flashing? If so, move closer to the base.
• If you have an ADSL internet service ensure that the correct filter for a Digital DECT cordless
telephone is installed to prevent interference from the telephone line.
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Help
Help
Possible problems with text messaging
Cannot receive text
• You will not be able to receive text messages until you have first sent a message. The first message
sent registers you with the text service.
Text messages cannot be sent and screen displays Msg Failed
• More than one text messaging product is plugged into the line. Change the Common Inbox Sub
Address of other text message enabled products to a number other than 0.
• Check Incoming service centre number is correct.
• The base station power supply or telephone line cord might not be properly connected.
• Check that the base station power supply is plugged into the mains socket and switched on and that
the telephone is plugged into the telephone wall socket.
• Ensure the sender is entering your full telephone number, including area code.
• Check that the service that is sending is a compatible Network to send text messages to a fixed line.
• There might be a fault on the line. Check your telephone line is working properly.
• You might have deleted the server number in error. See page 41 for instructions on how to enter the
number.
Further help and advice for text queries on Telstra lines call 13 2200
Cannot send text
Possible problems with the answering machine
• Check Outgoing service centre number is correct
• Check that the service you are sending to is a compatible Network to receive fixed line text messages
• Ensure that you are entering the full telephone number, including area code, of the person you are
trying to text message
Answering machine does not record any messages
• The memory may be full. Play and delete old messages, see page 62.
Answering machine messages have the wrong date and time
• Have you set the date and time? See page 56.
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General information
General information
Environmental
PABX compatibility
• Radio signals transmitted between the handset
and base may cause interference to hearing
aids.
Safety
This telephone may be connected to most types
of PABX, however in the event of any difficulties,
consult your PABX Service Provider.
• Do not expose to direct sunlight.
• The Telstra 7300/7300a digital cordless
telephone is not designed for making
emergency telephone calls when the power
fails.
• The Telstra 7300/7300a handset may become
warm when the batteries are being recharged.
This is normal. We recommend that you do not
place the product on antique/veneered wood to
avoid damage.
• It is recommended that advice from a qualified
expert be sought before using this product
in the vicinity of emergency/intensive care
medical equipment.
Recall (R)
• Only use the power supply supplied with your
Telstra 7300/7300a. Using an unauthorised
power supply will invalidate your guarantee
and may damage the telephone.
Recall is used when connected to certain PABX’s
and some Telstra Calling Features, or those
services available via your network provider.
• Do not stand your product on carpets or other
surfaces which generate fibres or place it in
locations preventing the free flow of air over its
surfaces.
• It is recommended that if you have a pacemaker
fitted you check with a medical expert before
using this product.
• Only use the telephone line cord supplied
with your Telstra 7300/7300a, otherwise your
telephone may not work correctly.
Technical information
• Never dispose of batteries in a fire. There is a
serious risk of explosion and/or the release of
highly toxic chemicals.
How many telephones can I have?
• Do not submerge any part of your product
in water and do not use it in damp or humid
conditions, such as bathrooms.
All items of equipment have a Ringer Equivalence
Number (REN) which is used to calculate the
number of items that may be connected to
any one telephone line. The Telstra 7300/7300a
has a total REN of 0.1, i.e. for a base and up
to 4 handsets. A total REN of 3 is allowed per
telephone line. If the total REN of 3 is exceeded,
the telephone may not ring. With different
telephone types there is no guarantee of ringing,
even when the REN is less than 3.
• For the handset, use only AAA Nickel Metal
Hydride (NiMH) rechargeable batteries with a
minimum capacity of 600mAh. Never use other
batteries or conventional alkaline batteries as
this could lead to a short circuit or destroy the
battery casing.
• Do not expose your product to fire, explosive or
other hazardous conditions.
Cleaning
Simply clean the handset and base with a damp
(not wet) cloth, or an anti-static wipe. Never use
household polish as this will damage the product.
Never use a dry cloth as this may cause a static
shock.
• We recommend that you unplug the power and
telephone line cord during an electrical storm
as there is a slight chance your phone could be
damaged by such storm.
• If the keylock is switched on, it is only possible
to make calls to emergency numbers (000).
• Do not open the handset (except to replace the
handset batteries). This could expose you to
high voltages or other risks.
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Customer service & Product warranty
Customer service & Product warranty
b) Your product is suitably packaged; and
c) You have included all components from the
original purchase.
Enter your base PIN here:
and similar State and Territory laws (Statutory
IMPORTANT
Rights).
Please retain this booklet with your sales receipt
as proof of the date of purchase
Subject to your Statutory Rights, the goods will
not be eligible for service under this warranty if:
(See page 47 for more information)
Subject to your Statutory Rights:
Customer Service
a) Any claim under this warranty is limited to the
cost of repair or replacement of the product; and
b) If the goods are found to be in sound working
order by the authorised service centre, you may
be charged a fee for service and for any other
direct costs associated with having the product
delivered for service.
a) Proof of purchase cannot be provided;
b) The defect was caused by an accident, misuse,
abuse, improper installation or operation, vermin
infestation, lack of reasonable care, unauthorised
modification, loss of parts, tampering or
attempted repair by a person not authorised by
Telstra; or
If you require assistance in operating this product
please call the TecHelp Information Line on 1300
369 193 or contact us by e-mail at: tcpsupport@
ingrammicro.com.au
If you are trying to access a Telstra Network
Service and require assistance specifically related
to the network service or would like to subscribe
to the service, contact Telstra on 132200 for
residential or 132000 for business.
c) The product has been damaged by lightning or
a mains power surge.
For your records
Date of purchase:
To obtain service during the terms of this
warranty call the TecHelp Information Line
on 1300 369 193 or contact us by e-mail at:
Product Warranty
Place of purchase:
Serial number:
Subject to the conditions below, Telstra
guarantees this product against any defect in
materials or workmanship under conditions of
normal use for a period of 24 months from date of
purchase.
If it is necessary to have the product serviced, the
Customer Service Representative will inform you
of the product return process.
© COPYRIGHT 2007 Telstra Corporation Limited
This work is copyright. All rights reserved. Other than for purposes
and subject to conditions prescribed under the Copyright Act, no
part of it may in any form or by any means (electronic, mechanical,
photo copying, microcopying, scanning, recording or otherwise) be
reproduced, stored in a retrieval system or transmitted without prior
permission from Telstra Corporation Limited ABN 33 051 775 556.
™ Trade Mark of Telstra Corporation Limited
The benefits conferred by this warranty are
in addition to other warranties and remedies
that are implied under the Trade Practices Act
Please ensure that:
a) You provide proof of purchase;
For guarantee purposes proof of purchase is
required so please keep your receipt.
® Registered Trade Mark of Telstra Corporation Limited
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Wall mounting template
Wall mounted spacing
Ensure there is sufficient space allowed
for mounting the phone before drilling
holes.
See page 13 and follow mounting
instructions.
Caution: Ensure there is no risk of
damaging any pipes or wiring that may
be behind the wall.
Drill two holes 3 mm
in diameter.
100 mm apart
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