DIAMOND ELITE SERIES
USERS GUIDE
COVERS MODELS
L2-E
L2S-E
L2-5E
L2S-5E
L2-10E L2S-10E
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DIAMOND ELITE SERIES TELEPHONE DIAGRAM
INCLUDED IN YOUR PACKAGE
Handset
Line Cord
Coiled Handset Cord
User Guide
Base
Clear Plastic Overlay
CONNECTING THE DIAMOND ELITE SERIES TELEPHONE
Handset Holder
1) Located on the left side of the Diamond Elite is a modular jack labeled TO HANDSET.
Insert one end of the coiled handset cord into this jack (you will hear the coil cord
click when properly inserted.)
Ringer Volume Control
2) Insert the other end of the coiled handset cord into the modular jack on the handset.
3) Turn the telephone so the back panel is facing you. Insert either end of the line cord
into the jack on the back of the telephone labeled TO TEL.
Data Port
4) Insert the other end of the line cord into a telephone wall jack.
5) Once your telephone is connected, place the paper faceplate over the keys. The plastic
overlay slips into place by hooking the tabs on the overlay into the recessed slots located
on both sides. The overlay is easiest to insert when the left or right side tabs are
inserted first, and the middle of the overlay is slightly bowed to allow for insertion
of the other tabs.
Speaker Volume Control
(models L2S-E, L2S-5E, L2S-10E only)
Flash Key (hidden)
Store Key (hidden)
Pause Key (hidden)
Auto Dial Keys
(models L2S-10E and L2-10E only)
SELECTING LINE 1 AND LINE 2
Message Waiting Lamp
Redial Key
The Diamond Elite makes selecting the correct line as easy as lifting the handset. This
telephone prioritizes the ringing or idle line, reducing the confusion of line selection.
Handset Volume Key
Mute Key
PLACING A CALL
Using the Handset
1) Lift the handset. The Elite telephone will select the appropriate idle line.
2) Listen for dial tone. Dial the desired number, or press an auto dial key to
automatically dial a number.
Auto Dial Keys
(models L2-5E, L2-10E, L2S-5E, L2S-10E only)
3) To end the call, hang up by replacing the handset.
Speakerphone Key
(models L2S-E, L2S-5E, L2S-10E only)
Using the Speakerphone (models L2S-E, L2S-5E and L2S-10E only)
1) With the handset in the cradle, press the LINE 1 or LINE 2 keys. The telephone will
go off hook on the selected line with speakerphone active.
OR
Press the SPEAKER key. The Elite will select the appropriate idle line.
Hold Key Line 1 Line 2
Conference Key
NOTE: The red SPEAKER LED will indicate that the speakerphone is active.
2) Listen for dial tone, dial the desired number, or press an auto dial key to
automatically dial a number.
3) To end call the call, press the SPEAKER key again.
CONGRATULATIONS, AND THANK YOU!
Congratulations on your purchase of this high quality Teledex Diamond Elite telephone.
Teledex is the world's leading hospitality telephone supplier, and backs this telephone with
our exclusive limited lifetime warranty. If you have any questions about this telephone or
the warranty, please contact us via one of the methods below. We appreciate your purchase!
RECEIVING A CALL
An audible ring and flickering red LED indicate an inbound call.
Using the Handset
CONTACTING TELEDEX
Telephone: (408) 363-3100
1) Lift the handset. The Elite will select the ringing line.
2) To end the call, hang up by replacing the handset.
Address:
6311 San Ignacio Avenue
San Jose, CA USA
95119
Internet:
email:
1
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Using the Speakerphone (models L2S-E, L2S-5E and L2S-10E only)
1) With the handset in the cradle press the line key associated with the ringing line.
SPEAKERPHONE TIPS (models L2S-E, L2S-5E, L2S-10E only)
To activate the handset from speakerphone mode:
1) Lift the handset.
2) The red SPEAKER LED will go out.
The Elite will go off hook, answering the ringing line with the speakerphone active.
OR
Press the SPEAKER key. The Elite will select the ringing line and answer with the
speakerphone active.
To activate the speakerphone from handset mode:
1) Press the SPEAKER key.
NOTE: The red SPEAKER LED will indicate that the speakerphone is active.
2) The red SPEAKER LED will indicate speakerphone selection.
3) Hang up the handset.
USING THE CONFERENCE KEY
The CONFERENCE key allows the user to originate, or include two parties in, a
three-way phone conversation. Typical conference calls are:
• User initiates two (2) calls
USING THE HOLD KEY
The HOLD key places the call on hold locally at the Elite telephone. To place a call on hold,
press the red HOLD key. The red line LED will change to a slow blink, indicating the call
is on hold.
• User initiates one (1) call after receiving a call
• User includes two (2) callers
User initiates two (2) calls:
1) Place call to first party.
TO REMOVE A CALL FROM HOLD
Press the line key of the call on hold. This will remove the call from hold making the
call activate on either speakerphone or handset. The red line LED will return to steady
in-use condition.
2) Place the first party on hold.
3) Place call to second party.
4) Press the CONF key. All callers will be connected.
User initiates one (1) call:
1) Receive call from first party.
2) Place caller on hold.
TO CHANGE PHONES AFTER PLACING A CALL ON HOLD
1) Place the call on hold at the Elite telephone.
3) Place call to second party
4) Press the CONF key. All callers will be connected.
2) Pick up the call at another telephone. The Elite telephone will detect the pickup and
remove the hold condition at the original Elite telephone.
User includes two (2) callers:
USING THE MUTE KEY
1) Receive call from first party, place on hold.
2) Receive call from second party.
3) Press the CONF key. All callers will be connected.
To mute speakerphone (models L2S-E, L2S-5E and L2S-10E) and handset calls, press the
MUTE key. The red LED below the MUTE key will light. The party on the other end will
not hear you while the MUTE light is illuminated. Press the MUTE key again to turn off
the mute feature; the MUTE LED will go out.
ADJUSTING SPEAKERPHONE VOLUME (models L2S-E, L2S-5E, L2S-10E only)
Locate the slide switch (labeled SPKR VOL) on the right side of the telephone. To
increase speaker volume, slide the switch towards the back of the telephone. To decrease
speaker volume, slide the switch towards the front of the telephone.
REDIAL
To redial the last number dialed, lift the handset or press the SPEAKERPHONE key
(models L2S-E, L2S-5E and L2S-10E) and press REDIAL.
ADJUSTING RING VOLUME
HANDSET VOLUME KEY
The HANDSET VOLUME key has three levels. When the handset is first lifted, the
handset volume is normal.
Locate the adjustment controls on the back of the telephone labeled RINGER LOW/HI
(see diagram inside front cover.) Slide the switch to the desired LOW or HI ring volume
for each line.
Locate the HANDSET VOLUME key to the right of the keypad. Press the key once and
the volume level will increase one level (to medium volume.) Press the key once more and
the volume level will increase an additional level (to high.) To return the handset volume to
normal volume, press the handset volume key again.
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PROGRAMMING THE AUTO DIAL KEYS
CONVERTING FROM DESK TO WALL MOUNT
The Diamond Elite telephone can be converted for wall mounting applications. This
conversion process is easiest when the handset and line cords are not connected.
Models L2S-10E, L2-10E, L2S-5E, and L2-5E include programmable auto dial keys.
The L2S-10E and L2-10E models each have ten (10) programmable auto dial keys, and
the L2S-5E and L2-5E models each have five (5) programmable auto dial keys. These keys
can be programmed to automatically dial telephone numbers or activate telephone system
features.
1) Located on the front of the telephone, above the speaker grill, is the wall/desk mounting
clip. Remove this clip by firmly pushing upward (towards the hook switch.)
2) Rotate the clip one half turn (180 degrees) so that the side with the protruding edge is
towards the top of the telephone and reinsert. This edge will hold the handset.
3) Turn the telephone over so the back side is up, facing you. Ensure that the telephone is
resting on a non-abrasive surface, to prevent scratching.
4) Locate and remove the mounting bracket, by firmly pushing back and pulling up to
disengage two of the four retaining tabs, and remove the bracket.
5) Rotate the mounting bracket one half turn (180 degrees) so that the mounting eyelet is
facing in the same direction as the other mounting eyelet located on the lower part of
the telephone.
6) Insert the top two retaining tabs of the mounting bracket into the slots located near the
middle of the telephone. Then firmly push down to insert the retaining tabs on the
opposite side of the mounting bracket.
7) Connect a short modular line cord into the jack on the back of the phone labeled TO
TEL. Route the line cord throughout the line cord channel. Connect the other end of
line cord to the phone jack on the wall mounting plate.
To program the auto dial keys, the telephone must be connected to a telephone line.
1) Lift the handset or press the SPEAKERPHONE key (models L2S-5E and L2S-10E.)
2) Press the recessed STORE key and release (Please see phone diagram for key location).
3) Enter the telephone number, including pause (see below) as required. The sequence
can be up to 15 digits in length.
4) Press the auto dial key where the number is to be stored.
5) Hang up the handset or press the SPEAKERPHONE (models L2S-5E, L2S-10E only)
key to disconnect.
PAUSE KEY
The PAUSE key can be used to provide a timed pause between dialed digits within an auto
dial key. The timing of the pause is programmable, with the factory default set to zero (0)
seconds. To change the pause timing:
8) Turn the telephone over, and slide it down onto the mounting posts. Both eyelets should
line up with the mounting posts.
1) Lift the handset or press the SPEAKERPHONE key (models L2S-5E and L2S-10E.)
2) Press the STORE key (see diagram on inside front cover for key location.)
3) Press the PAUSE key (see diagram for key location.)
9) Complete the process by installing the handset and handset cord.
4) Press 0 - 5 on the DTMF pad. The number selected will be the pause timing in seconds
(ie: pressing the ‘3’ key will insert a 3-second pause, etc.)
5) Press the STORE key. The selected pause is now inserted into the dialing string.
FLASH KEY
The FLASH key, when programmed behind an auto dial key, provides a timed line
interrupt typically used for accessing PBX/CO features such as transfer or conference. The
timing of the hookflash is programmable, with the factory default set to 600 milliseconds.
Some PBXs may require you to change the hookflash timing from this default. To change
the hookflash timing:
1) Lift the handset or press the SPEAKERPHONE key (models L2S-5E and L2S-10E.)
2) Press the STORE key (see diagram on inside front cover for key location.)
3) Press the FLASH key (see diagram for key location.)
4) Select 1 - 9 on the DTMF pad. The number selected will be the new flash timing in
hundreds of milliseconds (ie: pressing the ‘3’ key will reset the flash to 300 ms, etc.)
5) Press the STORE key. The selected flash timing is now programmed.
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