users
guide
B220
business
two-line
speakerphone
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1. FEATURES
3. INSTALLATION
3.1 DESKTOP INSTALLATION
The Teledex B220 is a two-line telephone with a high-performance speakerphone
and ten one-touch programmable feature buttons. The memory for these buttons is
stored in a non-volatile EEPROM, and does not require a battery backup.
1) Plug one end of the handset coiled cord into the handset. Plug the other
end of the cord into the handset jack located on the left side of the phone
base. (Refer to figure 3.)
Your B220 has these useful features:
2) Place the handset in the handset cradle.
3) Plug one end of the supplied line cord into the LINE jack on the bottom of
your phone. Then route the line cord through the left slot of the desk/wall
mount bracket.
1.1 AUTO LINE SELECTION – Automatically selects the available, idle line
using either the handset or the speakerphone.
1.2 AUTO RINGER SELECTION – Automatically selects the ringing line
using either the handset or the speakerphone.
4) Plug the other end of the modular cord into the wall jack.
1.3 3-WAY CALL CONFERENCING – For easy three-way conversations
1.4 SPEAKERPHONE – For convenient hands-free conversations.
1.5 RINGER CADENCE ADJUSTMENT – provides selection of unique
ringing cadences for each line.
1.6 TEN (10) ONE-TOUCH MEMORY LOCATIONS – For quick access to
frequently-dialed numbers or PBX/Centrex services and features.
1.7 FLASH – Sends an electronic hook-switch signal for use with special
services such as call waiting, etc.
1.8 LAST NUMBER REDIAL – Dials the last number dialed.
1.9 HOLD – Places a call on hold.
FIGURE 3
1.10 MUTE – Mutes the microphone of the handset or speakerphone.
1.11 RELEASE – To re-access dial tone without depressing hook switch
1.12 VOLUME CONTROL – Adjusts volume of handset or
speakerphone.
1.13 DATA PORT – Enables parallel connection of another telephone, fax or
answering machine, or laptop computer to the phone line.
1.14 HEARING AID COMPATIBLE
3.2 WALL MOUNTING
1) Plug one end of the handset coiled cord into the handset. Plug the other
end of the cord into the handset jack located on the left side of the phone
base (please refer to figure 3.)
2) Place the handset in the handset cradle.
3) Remove the desk/wall mount bracket from the bottom of the B220. Rotate
the bracket 180º and re-install it into the four slots the bottom of the B220.
4) Connect the short line cord into the LINE jack on the bottom of your
phone. Connect the other end of the line cord to the line jack on the wall
mount plate.
The B220 is ETL listed to UL standards and meets all applicable FCC standards and
requirements.
5) Slip the phone onto the wall plate jack, lining up the wall mounting holes,
and then slide the telephone down so it is firmly in place.
2. UNPACKING YOUR B220
Inside the box, you will find all of the items needed for installation, as shown below:
FIGURE 2
FIGURE 4
Check to be sure that your package includes all the above items. If any items are
missing or damaged, please contact the distributor where you purchased the phone.
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3.3 WALL MOUNTING CLIP
6. RING CADENCES
1) Located on the front of the telephone, above the speaker grill, is the wall
mounting clip. Remove this clip by firmly pushing it upward, in the
direction of the hook switch.
Your phone has three ring cadences, or patterns, for each line. The ring cadence
switches are located on the bottom of the telephone, hidden by the wall mounting
bracket (please refer to Figure 8.) To change the cadence of either line, remove the
wall mounting bracket, and select the desired ring cadence. Once you have selected a
satisfactory cadence, replace the wall mount bracket to the bottom of the telephone.
2) Rotate the clip 180º so that the side with the protruding edge is towards
the top. This edge will hold the handset (please refer to figure 5.)
RING CADENCE ADJUSTMENT
WALL MOUNTING BRACKET
WALL MOUNTING CLIP
FIGURE 8
FIGURE 5
4. USING THE DATA PORT
The data port is located on the right hand side of the telephone, as it is facing you.
Use this jack to connect a laptop or desktop computer, answering or fax machine in
parallel on the same phone line to which the telephone is connected.
7. OPERATION
7.1 PLACING AND ANSWERING CALLS USING THE HANDSET
To make a call, pick up the handset. The B220 will select the appropriate, idle line.
When you hear the dial tone, dial the desired number. To answer an incoming call,
pick up the handset. To end a call, place the handset back on the cradle.
7.2 PLACING AND ANSWERING CALLS USING THE SPEAKERPHONE
FIGURE 6
To place a call using the speakerphone, press either the LINE 1 or LINE 2 key, or the
SPEAKER key. The SPEAKER indicator will light and the phone will go off hook.
HEADSET JACK
DATA PORT
To answer a call using the speakerphone, press the SPEAKER key. The SPEAKER
indicator will light and the B220 will select the ringing line automatically, activating
the speakerphone. You may also answer an incoming call by pressing the LINE key
associated with the ringing line.
5. ADJUSTING THE RINGER VOLUME
Your B220 has three ringer volume levels for each line: Off, Low and High. To
adjust, slide the appropriate switch located along the right hand side of the telephone
to the desired ringing level. (Note: Ringing volume is preset to “HIGH” setting.)
To end a speakerphone call, press the SPEAKER key again. The SPEAKER indicator
light turns off.
7.3 CONFERENCE CALLS
The CONF key allows you to initiate conference calls, or to include an additional
party in an existing conversation.
To initiate a conference call by calling both other parties:
1) Place call to first party.
2) Place the first party on HOLD by pressing the HOLD key.
3) Place call to second party.
4) Press the CONF key. All three parties will now be conferenced together.
FIGURE 7
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To create a conference call by calling one party, while on an existing conversation:
1) Receive call from first party.
7.11 USING MUTE
To temporarily switch off the microphone of either the speakerphone or handset,
press MUTE. The MUTE indicator lights and the microphone turns off, but you can
still hear the person on the other end of your conversation. Press MUTE again to
resume your conversation.
2) Place the first party on HOLD by pressing the HOLD key.
3) Place call to second party using available, second line.
4) Press the CONF key. All three parties will now be conferenced together.
To create a conference call when receiving both calls:
1) Receive call from first party.
7.12 STORING A NUMBER IN MEMORY
2) Place the first party on HOLD by pressing the HOLD key.
3) Receive call from second party.
Follow these steps to program up to ten memory locations, for one-touch access to
frequently-dialed numbers or special PBX/Centrex services or features. Each memory
location can store up to 16 digits.
4) Press the CONF key. All three parties will now be conferenced together.
7.4 HANDSET VOLUME CONTROL
1) Lift the handset, then press STORE.
2) Enter the telephone number or string of digits you wish to store. Once
you have entered the entire number or string, press the memory button
corresponding to the location where you would like the number stored.
There are three (3) volume levels for the handset. To increase or decrease the handset
volume level, press the VOLUME UP or DOWN keys.
7.5 SWITCHING BETWEEN HANDSET AND SPEAKERPHONE
7.13 DIALING A STORED NUMBER
To switch from the handset to the speakerphone during a call, press the SPEAKER
key, and place the handset on the base.
Lift the handset or press the SPEAKER key, then press the desired memory key. The
telephone will automatically dial the stored number.
To switch from the speakerphone to the handset, lift the handset. The speakerphone
will automatically turn off.
8. MESSAGE WAITING
There is an oval-shaped LED at the top of the telephone that provides you with a
visual indication that you have a message. Consult your service provider or system
administrator for instructions on how to access these messages.
7.6 ADJUSTING THE SPEAKERPHONE VOLUME
There are seven (7) volume levels for the speakerphone. To increase or decrease the
speakerphone volume level, press the VOLUME UP or DOWN keys.
9. CARING FOR YOUR B220
Your B220 telephone is an example of superior design and craftsmanship. These
suggestions will help you care for your phone so you can enjoy trouble-free service
for many years.
7.7 USING A HEADSET
Plug a standard 2.5 mm headset plug into the headset jack on the right hand side of
the telephone. You may place and receive calls by pressing the “SPEAKER” key.
1) Keep the phone dry. If it gets wet, wipe it dry immediately. Liquids can
contain minerals that may corrode the electronic circuits.
2) Use and store the phone only in normal temperature environments. Extreme
temperatures can shorten the life of electronic devices and distort or melt plastic
parts.
7.8 USING REDIAL
The redial function allows you to redial the number that was last dialed. Pick up the
handset, or press the SPEAKERPHONE button, and press the REDIAL key. The
number will be dialed automatically.
3) Keep the phone away from dust and dirt, which can cause premature wear of
parts.
7.9 USING FLASH
4) Handle the phone gently and carefully. Dropping it can damage internal circuit
boards or external parts, and can cause the phone to work improperly.
The FLASH key supports various custom calling services. For example, if you have
subscribed to call waiting, press FLASH to answer an incoming call without
disconnecting the current call. Press FLASH again to return to the first call.
Modifying or tampering with the phone’s internal components can cause a malfunc-
tion. If your phone is not performing as it should, see your distributor for assistance.
If the trouble is affecting the telephone lines, the phone company or service provider
may ask you to disconnect the phone until the problem is resolved.
7.10 USING HOLD
To place a call on hold, press the HOLD key. The HOLD indicator flashes, indicating
the call is on hold. You can now hang up the handset without disconnecting the call.
To resume the call, press the LINE key of the call that is on hold. This will remove
the call from hold and make the call active once again. The LINE indicator LED will
return to a steady, in-use condition.
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REQUIREMENTS OF PART 68- FCC RULES
IMPORTANT SAFETY INSTRUCTIONS
WHEN USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS
BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY TO PERSONS.
INCLUDING THE FOLLOWING:
This device has been granted a registration number by the Federal Communications Commission, under Part
68 rules and regulations for direct connection to the telephone lines. In order to comply with these FCC rules,
the following instructions must be carefully read and applicable portions followed completely:
1. Direct connection to the telephone lines may be made only through the standard modular cord furnished,
to the utility installed jack. No connection may be made to party or coin phone lines. On the bottom of the
phone is a label that contains among other information, the FCC Registration Number and the Ringer
Equivalence number (REN) for this equipment. If requested this information must be provided to the tele-
phone company. The USOC lack for this equipment is RJIIC.
1. READ AND UNDERSTAND ALL INSTRUCTIONS.
2. FOLLOW ALL WARNINGS AND INSTRUCTIONS MARKED ON THE PRODUCT.
3. UNPLUG THE PRODUCT FROM THE WALL OUTLET BEFORE CLEANING. DO NOT USE LIQ-
UID CLEANER OR AEROSOL CLEANERS. USE A DAMP CLOTH FOR CLEANING.
2. The telephone company, under certain circumstances, may temporarily discontinue and make changes in
Facilities and services, which may affect the operation of the users’ equipment. However, the user shall be
given adequate notice in writing to allow the user to maintain uninterrupted service.
4. DO NOT USE THIS PRODUCT NEAR WATER, FOR EXAMPLE: NEAR A BATHTUB, WASH BOWL,
KITCHEN SINK OR LAUNDRY TUB, IN A WET BASEMENT, OR NEAR A SWIMMING POOL.
3. In certain circumstances, it may be necessary for the Telephone Company to request information from you
concerning the equipment which you have connected to your telephone line. Upon request of the telephone
company, provide the FCC registration number and the ringer equivalence number of the equipment which is
connected to your line; this information will be found on the device.
4. If any of your telephone equipment is not operating properly, you should immediately remove it from the
telephone line. It may cause harm to the telephone network.
5. If the telephone company notes a problem, they may temporarily discontinue service. When practical, they
will notify you in advance of a disconnection. If advance notice is not feasible, the telephone company must:
promptly notify you of such temporary discontinuance; afford the opportunity to correct the condition;
inform you of your rights to bring a complaint to the FCC under their rules.
6. Repairs to the device may be made only by the manufacturer or an authorized service agency. This applies
at any time during and after warranty. If unauthorized repair is performed, registration, connection to the
telephone lines and remainder of warranty period all becomes null and void.
5. DO NOT PLACE THIS PRODUCT ON AN UNSTABLE CART, STAND OR TABLE. THE PRODUCT
MAY FALL, CAUSING SERIOUS DAMAGE TO THE PRODUCT.
6. SLOTS AND OPENINGS IN THE CABINET AND THE BACK OF BOTTOM ARE PROVIDED FOR
VENTILATION. THESE OPENINGS MUST NOT BE BLOCKED OR COVERED. THE OPENINGS
SHOULD NEVER BE BLOCKED BY PLACING THE PRODUCT ON A BED, SOFA, RUG OR ANY
OTHER SIMILAR SURFACE. THIS PRODUCT SHOULD NEVER BE PLACED NEAR OR OVER A
RADIATOR OR HEAT REGISTER. THIS PRODUCT SHOULD NOT BE PLACED IN A BUILT-IN
INSTALLATION UNLESS PROPER VENTILATION IS PROVIDED.
7. NEVER PUSH OBJECTS OF ANY KIND INTO THIS PRODUCT THROUGH CABINET SLOTS AS
THEY MAY TOUCH DANGEROUS VOLTAGE POINTS OR CAUSE A SHORT CIRCUIT THAT
COULD RESULT IN A FIRE OR ELECTRIC SHOCK. NEVER SPILL LIQUID OF ANY KIND ON THE
PRODUCT.
7. This equipment is hearing aid compatible.
8. This telephone must be connected behind a PBX.
8. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT DISASSEMBLE THIS PRODUCT. IF SER-
VICE IS NECESSARY, SEND OR TAKE THE TELEPHONE TO A QUALIFIED SERVICE FACILITY.
OPENING OR REMOVING COVERS MAY EXPOSE YOU TO DANGEROUS VOLTAGES OR OTHER
RISKS. INCORRECT REASSEMBLY CAN CAUSE ELECTRIC SHOCK WHEN THE APPLIANCE IS
SUBSEQUENTLY USED.
REQUIREMENTS OF PART 15 - FCC RULES
9. UNPLUG THIS PRODUCT FROM THE WALL OUTLET AND REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL UNDER THE FOLLOWING CONDITIONS:
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction, may cause harmful inter-
ference to radio communications. However, there is not a guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: 1) Move the telephone away from
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IF THE POWER SUPPLY CORD OR PLUG IS DAMAGED OR FRAYED
IF LIQUID HAS BEEN SPILLED INTO THE PRODUCT
IF THE PRODUCT HAS BEEN EXPOSED TO RAIN OR WATER
IF THE PRODUCT DOES NOT OPERATE NORMALLY BY FOLLOWING THE OPERATING
INSTRUCTIONS. ADJUST ONLY THOSE CONTROLS THAT ARE COVERED BY THE OPERAT
ING INSTRUCTIONS, AS IMPROPER ADJUSTMENT OF OTHER CONTROLS MAY RESULT IN
DAMAGE AND WILL OFTEN REQUIRE EXTENSIVE WORK BY A QUALIFED TECHNICIAN
TO RESTORE THE PRODUCT TO NORMAL OPERATION.
the receiver. 2) Consult the dealer or an experienced radio/TV technician for help. Any changes made by the
user not approved by the manufacturer can void the user’s authority to operate the telephone.
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IF THE PRODUCT HAS BEEN DROPPED OR THE CABINET HAS BEEN DAMAGED.
IF THE PRODUCT EXHIBITS A DISTINCT CHANGE IN PERFORMANCE.
10. AVOID USING THE TELEPHONE DURING AN ELECTRICAL STORM. THERE MAY BE A
REMOTE RISK OF ELECTRIC SHOCK FROM LIGHTNING.
INDUSTRY OF CANADA REQUIREMENTS
11. DO NOT USE THE TELEPHONE TO REPORT A GAS LEAK IN THE VICINITY OF THE LEAK.
NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equip-
ment meets certain telecommunications network protective operational and safety requirements as prescribed
in the appropriate Terminal Equipment Technical Requirements documents. The department does not guar-
antee the equipment will operate to the user satisfaction. Before installing this equipment, users should ensure
that it is permissible to be connected to the facilities of the local Telecommunications Company. The equip-
ment must also be installed using an acceptable method of connection. The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some situations. Repairs to
certified equipment should be coordinated by a representative designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment. Users should ensure for their own protection
that the electrical ground connections of the power utility, Telephone lines, and internal metallic water pipe
systems, if present, are connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate
electric inspection authority or electrician, as appropriate. The Ringer Equivalence Number (REN) of this
device is Z.
EUROPEAN STANDARDS
Teledex phone model B220 has been successfully tested to the applicable European standards below:
TELECOMMUNICATIONS (R&TTE DIRECTIVE 99/5/EC)
TBR 21 (EN 301 437)- Access to Public Switch Telecommunications Network
TBR 38- Acoustics (Analog voice device with handset)
SAFETY
89/336/EEC - EMC directive (EN 61000-4-2;4-3;4-4;4-5;4-6;4-8), EN 55022:1998, EN 550024, EN 61000-3-3
73/23/EEC - Low Voltage Directive (CB scheme covering 33 countries) EN 60950
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of
the maximum number of terminals allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that the sum of the
Ringer Equivalence Numbers of all the devices does not exceed 5. This telephone connects to the telephone
network under the connecting arrangement code CA11A.
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