Tekkeon Bluetooth Headset ET3000 User Manual

Bluetooth Headset  
with OLED Display  
ET3000  
User Guide  
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USER GUIDE  
Contents  
Overview ..........................................................................................................................................................2  
Getting Started..................................................................................................................................................2  
Unpacking ezTalker digital ..........................................................................................................................2  
Getting to Know ezTalker digital ..................................................................................................................3  
Setting Up ezTalker digital ..............................................................................................................................4  
Charging ezTalker digital..............................................................................................................................4  
Pairing ezTalker digital to Your Mobile Phone ............................................................................................5  
Wearing ezTalker digital.............................................................................................................................. 6  
Using ezTalker digital ......................................................................................................................................7  
Powering ezTalker digital............................................................................................................................ 7  
Understanding the Display ..........................................................................................................................7  
Making Calls ................................................................................................................................................9  
Receiving Calls ..........................................................................................................................................11  
Ending Calls .............................................................................................................................................. 12  
Transferring Calls...................................................................................................................................... 12  
Browsing the Phone Book ........................................................................................................................13  
Enabling Caller ID/Name............................................................................................................................13  
Adjusting the Volume ................................................................................................................................14  
Muting ezTalker digital ..............................................................................................................................14  
Visual and Audible Indicators ......................................................................................................................15  
Visual Indicators ........................................................................................................................................15  
LED Status Indicators................................................................................................................................16  
Audible Indicators......................................................................................................................................16  
Troubleshooting..............................................................................................................................................17  
Limited Warranty............................................................................................................................................19  
Disclaimer of Warranties ..........................................................................................................................19  
FCC Statement for a Class B Digital Device ................................................................................................20  
Customer Support ..........................................................................................................................................21  
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Overview  
ezTalkerdigital by Tekkeon is a Bluetooth® headset with a unique OLED digital display  
that lets you cut loose from your Bluetooth mobile phone. With advanced features like  
stored number redial, last number redial and voice dialing, you can use the headset to  
make and receive calls without every touching your mobile phone. You can even access  
and dial from your mobile phone book for some mobile phones.  
While using your ezTalker digital headset, you can store your mobile phone in your  
pocket, backpack, or briefcase—just about anywhere in close proximity that is convenient  
for you.  
ezTalker digital is designed with Bluetooth v1.2 technology, and is backward compatible  
with all Bluetooth v1.1 devices.  
Getting Started  
Unpacking ezTalker digital  
Your ezTalker digital package includes  
the following:  
ezTalker digital Headset  
and Earpiece  
Power Adapter  
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Getting to Know ezTalker digital  
VOLUME UP Button  
TALK Button  
VOLUME DOWN Button  
Increases the speaker volume,  
mutes/unmutes the microphone,  
and enables scrolling through  
stored numbers  
Used to turn headset on/off,  
pair, and make/receive calls  
Decreases the speaker volume, initiates  
last number redial and call waiting, and  
enables scrolling through phone book  
Charging LED  
Indicates when headset  
is being charged  
Earhook  
Houses battery, and  
can be positioned to be  
worn on either ear  
Charging Jack  
Input for power adapter to  
charge the headset  
Blue LED  
OLED Digital Display  
Provides visual indication  
of headset status  
Provides caller ID and call status, and visual  
indication of audio and headset connection,  
volume level, and headset battery level  
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3
Setting Up ezTalker digital  
Before using ezTalker digital, you must:  
• Charge ezTalker digital  
• Pair ezTalker digital to your mobile phone  
• Adjust ezTalker digital to your ear preference  
Directions for each of these activities are provided in the following three sections. Once these steps are  
completed, you will be ready to use ezTalker digital!  
Charging ezTalker digital  
Before using ezTalker digital, you must charge the headset for a minimum of two hours. When fully  
charged, the battery provides up to five hours of talk time and up to 120 hours of standby time.  
The battery status icon, and a beep heard every 32 seconds will indicate a low battery (less than 10%  
of capacity).  
To Charge the Headset  
1. Plug the power adapter into the charging jack on the side of the earhook.  
2. Plug the power adapter into a wall outlet. The green charging LED on the  
headset will light while the headset is charging. When the headset is fully  
charged, the battery icon  
turn off.  
will indicate full and the green LED will  
3. Unplug the power adapter from the wall outlet and the headset.  
NOTE: The battery can be charged when the earhook is either connected to or  
disconnected from the headset.  
4
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Pairing ezTalker digital to Your Mobile Phone  
Pairing is the process of linking the headset with your Bluetooth mobile phone or other Bluetooth device  
that supports a headset and/or handsfree profile. Before using ezTalker digital with your mobile phone  
you must pair the devices. After this process is complete, you can use the headset with your paired  
mobile phone.  
You can pair ezTalker digital with up to seven Bluetooth devices. Once each device is paired with the  
headset, you must disconnect the paired phone or device to connect to a different phone or device. While  
connected to a different paired device, ezTalker digital will not be connected to other paired devices.  
BEFORE YOU PAIR THE HEADSET, ENSURE THAT THE BATTERY IS FULLY CHARGED, AND REVIEW  
THE INSTRUCTIONS IN YOUR MOBILE PHONE USER GUIDE FOR PAIRING YOUR MOBILE PHONE TO A  
BLUETOOTH HEADSET.  
To Pair the Devices  
1. Turn on the mobile phone/device and place it next to the headset.  
2. Initiate the Bluetooth device-pairing (discovery) feature on the mobile phone/device. Refer to the  
mobile phone/device user guide for instructions on initiating this feature.  
3. With the headset turned off, press and hold the TALK button until “Pairing”  
appears on the display (approximately five seconds).  
4. Release the TALK button. The headset is now in pairing mode.  
5. Follow the mobile phone/device prompts, and when prompted for the passkey  
(also called passcode or BT PIN), enter 0000 (the ezTalker digital passkey).  
When pairing is complete, the headset will be placed in standby mode, ready  
to make and receive calls. “Ready” will appear on the display, and the blue LED  
will flash at two-second intervals.  
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To Cancel Pairing Mode  
While you are in pairing mode, you can cancel the pairing process and turn off the headset.  
1. While in pairing mode, press and hold the TALK button approximately three seconds until “Off”  
appears on the display and the headset turns off.  
Wearing ezTalker digital  
ezTalker digital is designed to fit comfortably in your ear. The earhook  
can be positioned to be worn on the right or left ear. The battery is  
housed in the earhook, so the earhook must be connected to use the  
headset.  
To Place the Headset on Your Ear  
1. Hook the earhook over the top of your ear, and place the speaker  
For right ear  
in your ear with the tip of the headset angled toward your mouth.  
To Change the Direction of the Earhook  
1. Holding the stem of the earhook, gently pull the earhook from the  
headset.  
2. Insert the earhook into the hole on the opposite side of the headset.  
For left ear  
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Using ezTalker digital  
Powering ezTalker digital  
To Turn On the Headset  
1. Press and hold the TALK button approximately four seconds until “On”, then  
“Standby” appears on the display, or until you hear the ON tone. The headset  
turns on and is placed in standby mode, ready to make and receive calls.  
Note: To conserve power, the display will turn off after being idle for 18 seconds.  
To view the display, simply press any button.  
To Turn Off the Headset  
1. With both the headset and the display turned on, press and hold the TALK button approximately four  
seconds until “Off” appears on the display and the headset turns off, or until you hear the OFF tone.  
Understanding the Display  
The display is made up of four sections including status icons, caller ID, caller name, and headset status.  
A sample display is shown on page 8.  
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Icons  
7148321266  
Tekkeon  
Caller ID  
Caller Name  
Ring...  
Status  
The icons in the first two positions will change according to the mode. Following is a description of  
the icons:  
Headset has no audio connection/Headset is in talk mode  
Headset is in standby mode/Headset is in talk mode  
Volume level  
Battery level  
8
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Making Calls  
You can make calls from your mobile phone, or directly from ezTalker digital using the last number redial  
feature, voice dialing commands, the stored number redial feature, or by accessing your mobile phone  
book from the headset (if these features are supported by your mobile phone).  
To Make Calls from Your Mobile Phone  
1. Dial the number from your mobile phone. The call is automatically connected to your headset.  
To Make Calls Using Last Number Redial (if supported by your mobile phone)  
1. Press any button on the headset to turn on the display.  
2. Press and hold the VOLUME UP or VOLUME DOWN button for three seconds while the phone is in  
standby mode. “Redial” will appear on the display and the last number dialed from your mobile phone  
will be dialed automatically if this feature is supported by your mobile phone.  
To Make Calls Using Voice Dialing (if supported by your mobile phone)  
1. Press any button on the headset to turn on the display.  
2. Press the TALK button on your headset. “Voice Dial” will appear on the display.  
3. After you hear a beep (usually between one to four seconds), speak the name of the person you wish  
to call. You will hear the spoken name (if provided by your phone) and the call will be automatically  
connected to your headset.  
TIP: In a noisy environment where the noise may interfere with voice commands, you should dial from  
the mobile phone keypad, or use any of the advanced calling features to make the call from the headset  
(if supported by your mobile phone).  
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To Make Calls Using Stored Number Redial  
1. With the headset off, press the VOLUME UP button to turn on the display and put the headset in  
stored number browse mode. The display will turn on.  
2. Press the VOLUME UP button (forward) or VOLUME DOWN button (backward) to scroll through the  
numbers stored in your mobile phone until you reach the desired number.  
3. Press the TALK button. The call is automatically connected to your headset.  
To Make Calls Using Your Mobile Phone Book (if supported by your mobile phone)  
1. With the headset off, press the VOLUME DOWN button to turn on the display and put the headset in  
phone book browse mode. The display will turn on.  
2. Press the VOLUME UP button (forward) or VOLUME DOWN button (backward) to scroll through the  
numbers stored in your mobile phone until you reach the desired number.  
3. Press the TALK button. The call is automatically connected to your headset.  
NOTE: Phone numbers stored on the phone (not on the SIM card) are displayed in the order they were  
stored on your mobile phone, not in alphabetical order.  
10  
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Receiving Calls  
When you receive a call on your mobile phone, you will hear the mobile phone ring before you hear the  
ring tone through your headset as there is a small delay before the headset recognizes the incoming call.  
If you do not wish to answer the call, you can use the Call Reject feature to reject the call and send the  
caller to voice mail (if available).  
If the Call Waiting feature is supported by your phone, you can answer an incoming call while you are  
connected on another call. In this case, the connected call is placed on hold and the incoming call is  
connected. While both calls are connected, you can toggle between both.  
To Receive a Call  
1. When you hear ring tone on your headset, or see “Ring” and the caller ID in the display, press the  
headset TALK button. The call is automatically connected to your headset and “Answered” appears in  
the display.  
To Reject an Incoming Call (if supported by your mobile phone)  
1. When you hear ring tone on your headset or see “Ring” in the display, press and hold the TALK  
button for three seconds until you hear the call reject tone. The call will be sent to voice mail and will  
no longer ring on the headset.  
To Receive a Call Waiting Call (if supported by your mobile phone)  
1. When you hear call waiting tone while on a call, press and hold the VOLUME DOWN button for three  
seconds. The first call will be placed on hold, and the second call is connected.  
2. To switch between the calls, press and hold the VOLUME DOWN button again. The current call will be  
placed on hold, and the other call is connected.  
NOTE: For some mobile phones, you must configure the phone to answer calls directly on your  
Bluetooth headset. Refer to the mobile phone user guide for instructions for initiating this feature.  
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Ending Calls  
1. When you have finished your call, press the headset TALK button. The call will be disconnected.  
Transferring Calls  
You can transfer calls from your mobile phone to your headset, and from your headset to your mobile  
phone.  
To Transfer Calls from Your Mobile Phone to the Headset  
1. Press any button on the headset to turn on the display (if off).  
2. With the call connected to your mobile phone, press the TALK button on your headset. The call will be  
transferred to your headset.  
To Transfer Calls from Your Headset (if supported by your mobile phone)  
1. With the call connected to your headset, press and hold the TALK button on your headset until you  
hear the Transfer tone (about three seconds). The call will be transferred to your mobile phone.  
12  
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Browsing the Phone Book  
Directly from your headset, you can browse and dial numbers stored on your mobile, if supported by  
your mobile phone.  
NOTE: Phone numbers stored on the phone (not on the SIM card) are displayed in the order they were  
stored on your mobile phone, not in alphabetical order. Some mobile phones only display the first  
number stored for a contact (such as home), and will not display all the numbers for that contact.  
This feature is supported by many phones. For a list of phones that support this feature, go to  
To Browse the Phone Book  
1. With the headset off, press the VOLUME DOWN button to turn on the display and put the headset in  
phone book browse mode. The display will turn on.  
2. Press the VOLUME UP button (forward) or VOLUME DOWN button (backward) to scroll through the  
numbers stored in your mobile phone until you reach the desired number.  
3. To make a call, press the TALK button when the desired number appears. The call is automatically  
connected to your headset.  
NOTE: When you browse the phone book, the caller ID/name function is automatically enabled.  
Enabling Caller ID/Name  
Caller ID/name is automatically enabled on your headset, if supported by your mobile phone. You can  
disable caller ID/name if you do not wish others to see the ID or name of the incoming caller.  
To Disable Caller ID/Name  
1. Simultaneously press the VOLUME UP and VOLUME DOWN buttons. “ID blocked” will appear on the  
display.  
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To Enable Caller ID/Name  
1. With caller ID disabled, simultaneously press the VOLUME UP and VOLUME DOWN buttons.  
“ID enabled” will appear on the display.  
Adjusting the Volume  
The volume can be adjusted using the volume controls on ezTalker digital or your mobile phone.  
To Increase the Volume  
1. While in talk mode, press and release the VOLUME UP button. Repeat until you reach the desired  
level. The volume level icon  
will change accordingly.  
To Decrease the Volume  
1. While in talk mode, press and release the VOLUME DOWN button. Repeat until you reach the desired  
level. The volume level icon  
will change accordingly.  
Muting ezTalker digital  
You can mute and un-mute the microphone temporarily so that you cannot be heard by the connected  
party.  
To Mute the Headset  
1. While in talk mode, press and hold the VOLUME UP button for three seconds. While the headset is  
muted, you will hear a beep every four seconds.  
To Un-Mute the Headset  
1. When the microphone is muted, press and hold VOLUME UP button for three seconds.  
14  
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Visual and Audible Indicators  
ezTalker digital uses visual and audible indicators to provide the status of the headset.  
For visual indicators, the headset provides caller ID, display icons to indicate headset state, connection  
status, and volume and battery level, and text and a blue LED that provide operation status. The icons are  
described in Understanding the Display, and the text and LED are described in this section.  
Audible indication of requested actions is provided through tones heard through the headset.  
Following are descriptions of the visual and audible indicators.  
Visual Indicators  
Message  
Indicates  
Caller ID  
Caller Name  
Pairing  
Phone number of incoming call. “ID blocked” will appear on the display if caller ID is blocked.  
Name of calling party is stored in your mobile phone book.  
In pairing mode.  
Connecting  
Ready  
Trying to connect.  
Headset is in standby mode ready to make or receive a call.  
Headset has been turned on.  
On  
Off  
Headset has been turned off.  
Ring  
An incoming call is ringing on the headset.  
An incoming call has been answered.  
Answered  
Reject  
An incoming call has been rejected.  
Redial  
The last called number is being dialed.  
Voice Dial  
Calling  
The call is being made using voice commands.  
A call is being placed using the mobile phone book or a stored number.  
The caller ID feature has been blocked.  
ID blocked  
ID enabled  
The caller ID feature has been enabled.  
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Visual and Audible Indicators  
(continued)  
LED Status Indicators  
Status  
Indicates  
Flashes at two-second intervals  
Is off  
Headset is in standby mode, ready to make and receive calls.  
Headset is off.  
Audible Indicators  
Tone  
Indicates  
Double beep, increasing in pitch  
Double beep, decreasing in pitch  
A beep every 32 seconds  
Headset has been turned on.  
Headset is about to turn off.  
Battery is low.  
Double chime, followed by  
low beep  
Headset has been put into pairing mode.  
Beeps every four seconds  
while a call is connected  
Headset is muted.  
16  
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Troubleshooting  
Issue  
Solution  
When you initiate the Bluetooth  
Verify that ezTalker digital is placed in pairing mode (Pairing is shown on the  
device pairing feature on your mobile display). If not, place the headset in pairing mode.  
phone, your phone cannot find  
ezTalker digital.  
Ensure that the headset is on and charged, and that you have paired the  
headset with your Bluetooth mobile phone. (ezTalker digital will not work with  
any mobile phone that does use Bluetooth wireless technology.)  
Your ezTalker digital headset is not  
communicating with your mobile  
phone.  
Verify that you have good reception on your mobile phone or move closer to  
your mobile phone. If the reception is still poor, try moving the mobile phone  
away from your body, or to the same side of your body as your headset.  
You are encountering poor reception  
via the ezTalker digital headset.  
Verify that your phone supports this feature. (This list is available at  
in the mobile phone, and not on the SIM card as numbers stored on the SIM  
card will not be displayed.  
You cannot browse numbers stored  
in your mobile phone book.  
Ensure that your mobile phone supports this feature and is set to voice control  
mode. If your mobile phone supports voice dialing and you are in a noisy  
environment, dial the number from the mobile phone as the loud background  
noise may interfere with the voice commands.  
Your mobile phone does not accept  
voice commands when you are using  
ezTalker digital.  
Ensure that your mobile phone supports this feature.  
Ensure that your mobile phone supports this feature.  
Ensure that your mobile phone supports this feature.  
Ensure that your mobile phone supports this feature.  
Last number redial isn’t working.  
Call reject isn’t working.  
Call waiting isn’t working.  
You cannot transfer a call from your  
headset to your mobile phone.  
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17  
Troubleshooting  
Issue  
(continued)  
Solution  
When you receive a call on your  
mobile phone, the call is not  
automatically connected to ezTalker  
digital after you press the TALK  
button.  
1. Ensure that your ezTalker digital headset is charged and turned on.  
2. Ensure that your Bluetooth mobile phone is set to Bluetooth mode, and that  
ezTalker digital (BTHS) has been selected as the connected Bluetooth  
device. (This is important as most Bluetooth phones are designed to pair  
with more than one Bluetooth device.)  
3. This problem may persist in some rare cases, as the phone may be too busy  
to process the call and have difficulty establishing the connection with the  
headset. If this is the case, answer the call on the mobile phone before  
pressing the TALK button on the headset. The mobile phone should transfer  
the call to your headset within one second.  
Even though your headset is turned  
on, the call is not automatically  
connected to ezTalker digital when  
you dial a number on your mobile  
phone.  
1. Ensure that your Bluetooth mobile phone is set to Bluetooth mode, and that  
ezTalker digital (BTHS) has been selected as the connected Bluetooth  
device. (This is important as most Bluetooth phones are designed to pair  
with more than one Bluetooth device.)  
2. The problem may persist in some rare cases, as the phone may be too busy  
to process the call and have difficulty establishing the connection with the  
headset. If this is the case, make a call from your mobile phone, and then  
press the TALK button on the headset. The mobile phone should transfer  
the call to your headset within one second.  
You hear a crackling noise when  
connected on a call through the  
headset.  
You have exceeded the 30 foot-range of the Bluetooth connection. Move your  
mobile phone closer to the headset.  
You hear a clicking noise when  
connected on a call through the  
headset.  
You are experiencing interference on the connection between your mobile  
phone and the headset. Try changing locations.  
18  
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Limited Warranty  
The product enclosed herein is warranted to be free of operational defects for a period of one year from  
the date of purchase. In the event of a defect in operation during the warranty period Tekkeon, Inc. will  
replace the defective product when the owner returns all product contents. The limited warranty will be  
considered void if the unit is tampered with, subject to misuse, negligence or accidental damage, has  
been improperly serviced, or if the security seal is removed. This warranty is limited to replacement only  
and shall not cover any other damages. Any product returned to Tekkeon, Inc. with no fault found will be  
returned to the owner at the owner’s expense.  
To obtain warranty coverage, please complete and submit the enclosed ezTalker digital registration card.  
Disclaimer of Warranties  
Any user of this product does so at the user’s own risk. To the maximum extent permitted by applicable  
law, Tekkeon, Inc. and its suppliers provide the hardware and any support services related thereto  
“as is” and with all faults; and hereby disclaim all warranties and conditions, whether express, implied  
or statutory, including, but not limited to implied warranties of merchantability, fitness for a particular  
purpose, non-infringement, lack of negligence or correspondence to description, except for those  
warranties specifically and expressly provided in the Limited Warranty.  
With respect to the use of this product, in no event shall the company be liable for any loss of profit or  
any other commercial damage, including but not limited to special, incidental, consequential and other  
damages.  
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FCC Statement for Class B Digital Devices  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which can  
be determined by turning the equipment off and on, the user is encouraged to try and correct the  
interference by one or more of the following measures:  
• Reorient or locate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
“Operation is subject to the following two conditions: (1) this device may not cause interference, and (2)  
this device must accept any interference, including interference that may cause undesired operation of  
the device.”  
Changes or modifications not expressly approved by the party responsible for compliance could void the  
user's authority to operate this equipment.  
20  
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Customer Support  
If you product is in need of repair or replacement, please contact the Tekkeon Customer Support Center  
at:  
Tekkeon, Inc.  
c/o ezTalker digital  
3002 Dow Avenue, #134  
Tustin, CA 92780  
888-787-5888 / 714-832-1266  
Tekkeon, Inc. will issue a Return Merchandise Authorization (RMA) number for all repairs or exchanges.  
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© 2005 Tekkeon, Inc.  
All Rights Reserved  
ezTalker™ is a trademark  
of Tekkeon, Inc.  
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