Taylor Wheelchair C810 User Manual

Models C810 & C812  
Auto Lift Grills  
Operating Instructions  
073523-M  
9/15/10  
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Table of Contents  
Section 1  
To the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
Installer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Installation of Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Ventilation and Clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Grease Disposal Container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
1
1
2
2
2
2
Section 2  
To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Operator Parts Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
3
4
6
Section 3  
Section 4  
C810 Exploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
C812 Exploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
6
7
8
Models C810 & C812  
Table of Contents  
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Table of Contents - Page 2  
Section 5  
Section 6  
Important: To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
9
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Daily Opening Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Daily Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Section 7  
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Section 8  
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Note: Continuing research results in steady improvements; therefore, information  
in this manual is subject to change without notice.  
E September, 2010 Taylor  
All rights reserved.  
073523-M  
Taylor Company  
750 N. Blackhawk Blvd.  
Rockton, IL 61072  
The word Taylor and the Crown design  
are registered trademarks in the United States  
of America and certain other countries.  
Table of Contents  
Models C810 & C812  
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Section 1  
To the Installer  
The following are general installation instructions.  
For complete installation details, please see the  
checkout card.  
This unit has many sharp edges that can  
cause severe injuries.  
Installer Safety  
Site Preparation  
Review the area where the unit will be installed  
before uncrating the unit. Make sure all possible  
hazards to the user and the equipment have been  
addressed.  
In all areas of the world, equipment should  
be installed in accordance with existing local codes.  
Please contact your local authorities if you have any  
questions.  
Care should be taken to ensure that all basic safety  
practices are followed during the installation and  
servicing activities related to the installation and  
service of Taylor equipment.  
Electrical Connections  
The grill is supplied with two power cords. Check the  
data plate on the grill for voltage, cycle, phase and  
electrical specifications. Refer to the wiring diagram  
provided inside the protective control panel door at  
the front of the grill for proper power connections.  
The power connection is located behind the access  
line cover on the front of the grill.  
S
Only Taylor authorized service personnel  
should perform installation and repairs on  
the equipment.  
S
Authorized service personnel should consult  
OSHA Standard 29CFRI910.147 or the  
applicable code of the local area for the  
industry standards on lockout/tagout  
procedures before beginning any installation  
or repairs.  
In the United States, this equipment is intended to  
be installed in accordance with the National  
Electrical Code (NEC), ANSI/NFPA 70-1987. The  
purpose of the NEC code is the practical  
safeguarding of persons and property from hazards  
arising from the use of electricity. This code contains  
provisions considered necessary for safety.  
Compliance therewith, and proper maintenance, will  
result in an installation essentially free from hazard!  
S
S
Authorized service personnel must ensure  
that the proper PPE is available and worn  
when required during installation and  
service.  
Authorized service personnel must remove  
all metal jewelry, rings, and watches before  
working on electrical equipment.  
In all other areas of the world, equipment should be  
installed in accordance with the existing local codes.  
Please contact your local authorities.  
The main power supply(s) to the equipment  
The Proper Wire Size and Branch Circuit  
Overcurrent Device shall be selected according to  
the data label information and in accordance with  
CEC Part I 2006, Section 14-100(e)(i).  
must be disconnected prior to performing any  
repairs. Failure to follow this instruction may result in  
personal injury or death from electrical shock or  
hazardous moving parts as well as poor  
performance or damage to the equipment.  
OLLOW YOUR LOCAL ELECTRICAL CODES!  
Note: All repairs must be performed by an  
authorized Taylor Service Technician.  
1
Models C810 & C812  
To the Installer  
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Installation  
CAUTION: THIS EQUIPMENT MUST BE  
PROPERLY GROUNDED! FAILURE TO DO SO  
CAN RESULT IN SEVERE PERSONAL INJURY  
FROM ELECTRICAL SHOCK!  
This machine is designed for indoor use only.  
DO NOT install the machine in an area  
where a water jet could be used to clean or rinse the  
machine. Failure to follow this instruction may result  
in serious electrical shock.  
This unit is provided with an equipotential  
grounding lug that is to be properly attached to the  
rear of the frame by the authorized installer. The  
installation location is marked by the equipotential  
bonding symbol (5021 of IEC 60417-1) on both the  
removable panel and the equipment's frame.  
This grill must be installed on a level  
surface. Failure to comply may result in personal  
injury or equipment damage.  
Installation of Cable Kit  
S
S
Stationary appliances which are not  
equipped with a power cord and a plug or  
another device to disconnect the appliance  
from the power source, must have an  
all-pole disconnecting device with a contact  
gap of at least 3 mm installed in the external  
installation.  
If the unit is permanently connected, the Cable Kit  
must be installed. Flexible conduit must be used  
when installing the appliance.  
Ventilation and Clearance  
Appliances that are permanently connected  
to fixed wiring and for which leakage  
currents may exceed 10 mA, particularly  
when disconnected or not used for long  
periods, or during initial installation, shall  
have protective devices such as a GFI, to  
protect against the leakage of current,  
installed by the authorized personnel to the  
local codes.  
To ensure proper operation of this appliance, it must  
be installed so that the products of combustion are  
efficiently removed.  
After set up, do not store anything on top of  
the grill. Failure to follow this instruction may result  
in a fire hazard.  
S
Supply cords used with this unit shall be  
oil-resistant, sheathed flexible cable, not  
lighter than ordinary polychloroprene or  
other equivalent synthetic  
elastomer-sheathed cord (Code designation  
60245 IEC 57), installed with the proper  
cord anchorage to relieve conductors from  
strain, including twisting, at the terminals  
and protect the insulation of the conductors  
from abrasion.  
Grease Disposal Container  
If the grill is not factory-equipped with grease  
disposal containers, the store is required to provide  
appropriate grease disposal containers in  
accordance with NSF Standard 4 requirements.  
2
To the Installer  
Models C810 & C812  
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Section 2  
To the Operator  
The grill you have purchased has been carefully  
engineered and manufactured to provide  
dependable operation.  
Note: Constant research results in steady  
improvements; therefore, information in this  
manual is subject to change without notice.  
This grill, when properly operated and maintained,  
will produce a consistent quality product. Like all  
mechanical products, it requires cleaning and  
maintenance. A minimum amount of care and  
attention is necessary if the operating procedures in  
this manual are followed closely.  
If the crossed out wheeled bin symbol is  
affixed to this product, it signifies that this product is  
compliant with the EU Directive as well as other  
similar legislation in effect after August 13, 2005.  
Therefore, it must be collected separately after its  
use is completed, and cannot be disposed as  
unsorted municipal waste.  
This Operator's Manual should be read before  
operating or performing any maintenance on your  
equipment.  
It is strongly recommended that all personnel  
responsible for the equipment's operation and  
cleaning review these procedures for proper training  
and assurance that no misunderstandings exist.  
The user is responsible for returning the product to  
the appropriate collection facility, as specified by  
your local code.  
In the event you should require technical assistance,  
please contact your local authorized Taylor  
Distributor.  
For additional information regarding applicable local  
laws, please contact the municipal facility and/or  
local distributor.  
Note: Warranty is valid only if the parts are  
authorized Taylor parts, purchased from an  
authorized Taylor Distributor, and the required  
service work is provided by an authorized Taylor  
service technician. Taylor reserves the right to deny  
warranty claims on equipment or parts if  
non-approved parts or refrigerant were installed in  
the machine, system modifications were performed  
beyond factory recommendations, or it is determined  
that the failure was caused by neglect or abuse.  
3
Models C810 & C812  
To the Operator  
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Section 3  
Safety  
We, at Taylor Company, are concerned about the  
safety of the operator when he or she comes in  
contact with the grill and its parts. Taylor has gone  
to extreme efforts to design and manufacture built-in  
safety features to protect both you and the service  
technician. As an example, warning labels have  
been attached to the grill to further point out safety  
precautions to the operator.  
S
Appliances that are permanently connected  
to fixed wiring and for which leakage  
currents may exceed 10 mA, particularly  
when disconnected or not used for long  
periods, or during initial installation, shall  
have protective devices such as a GFI, to  
protect against the leakage of current,  
installed by the authorized personnel to the  
local codes.  
S
Supply cords used with this unit shall be  
oil-resistant, sheathed flexible cable, not  
lighter than ordinary polychloroprene or oth-  
er equivalent synthetic elastomer-sheathed  
cord (Code designation 60245 IEC 57), in-  
stalled with the proper cord anchorage to  
relieve conductors from strain, including  
twisting, at the terminals and protect the in-  
sulation of the conductors from abrasion.  
IMPORTANT - Failure to adhere to the  
following safety precautions may result in  
severe personal injury or death. Failure to  
comply with these warnings may damage the  
machine and its components. Component  
damage will result in part replacement expense  
and service repair expense.  
To Operate Safely:  
IMPORTANT: DO NOT use a water jet or  
spray excessive water on or anywhere near the  
grill. Failure to follow this instruction may result in  
serious electrical shock and cause permanent  
electrical and mechanical damage to internal parts.  
DO NOT operate the grill without reading  
this Operator's Manual. This manual should be kept  
in a safe place for future reference.  
Failure to follow this instruction may result in:  
Failure to follow the instructions below may  
result in severe injury or death from electrocution:  
S
S
S
serious electrical shock  
S
DO NOT operate the grill unless it is  
properly grounded.  
S
DO NOT attempt any repairs unless the  
power supply to the grill has been  
disconnected (must be performed by an  
authorized service technician).  
burns from hot steam  
liquid collecting inside the grill and  
destroying electrical components  
S
S
DO NOT operate the grill unless all service  
panels are restrained with screws.  
Stationary appliances which are not  
equipped with a power cord and a plug or  
other device to disconnect the appliance  
from the power source, must have an  
all-pole disconnecting device with a contact  
gap of at least 3 mm installed in the external  
installation.  
4
Safety  
Models C810 & C812  
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The grill must be pulled away from the wall  
for thorough cleaning. Disconnect the tether to the  
grill, located on the back panel of the unit. When  
returning the grill to its original position, use extreme  
caution to smoothly and slowly roll the grill backward  
into place. Failure to do so may cause the grill to tip  
and will cause severe equipment damage or  
personal injury.  
DO NOT use cold water or ice to cool the  
upper platen or the lower cook surface. Failure to  
follow this instruction may result in:  
S
S
S
serious electrical shock  
burns from hot steam  
NOTICE all warning labels that have been  
attached to the grill to further point out safety  
precautions to the operator.  
liquid collecting inside the grill and  
destroying electrical components  
This piece of equipment is made in America and has  
American sizes on hardware. All metric conversions  
are approximate and vary in size.  
Failure to follow the instructions below may  
result in severe burns from high temperatures:  
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S
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DO NOT prepare or remove product without  
proper equipment.  
NOISE LEVEL: Airborne noise emission does not  
exceed 70 dB(A) when measured at a distance of  
1.0 meter from the surface of the machine and at a  
height of 1.6 meters from the floor.  
DO NOT allow untrained personnel to  
operate this grill.  
USE EXTREME CAUTION when cleaning  
the grill.  
These instructions are valid only if the country code  
symbol appears on the appliance. If the symbol does  
not appear on the appliance, refer to the technical  
instructions which give the necessary instructions for  
adapting the appliance to the utilization conditions of  
that country.  
Appropriate grill clearance must be  
maintained from all combustible materials. Failure to  
comply could result in a fire hazard.  
Take caution to protect eyes, lungs, and all  
parts of the body from potential harm when using  
any chemical cleaner. Failure to follow this  
instruction may result in a chemical burn.  
If the crossed out wheeled bin symbol is  
affixed to this product, it signifies that this product is  
compliant with the EU Directive as well as other  
similar legislation in effect after August 13, 2005.  
Therefore, it must be collected separately after its  
use is completed, and cannot be disposed as  
unsorted municipal waste.  
DO NOT use any abrasives or cleaners  
other than approved food service cleaners and  
degreasers. Failure to comply may cause illness to  
the consumer and may also damage grill surfaces.  
The user is responsible for returning the product to  
the appropriate collection facility, as specified by  
your local code.  
This grill must be installed on a level  
surface. Failure to comply may result in personal  
injury or equipment damage.  
For additional information regarding applicable local  
laws, please contact the municipal facility and/or  
local distributor.  
5
Models C810 & C812  
Safety  
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Section 4  
Operator Parts Identification  
C810 Exploded View  
Figure 1  
ITEM  
DESCRIPTION  
CAN-GREASE  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
073294  
12  
13  
14  
15  
CASTER-5" 7-5/8 STEM  
078377  
SLIDE-GREASE CAN  
073293  
CASTER-GRILL 5” SWIVEL LOC 073240  
3
PANEL A.-SIDE-UPPER *LEFT  
PANEL-SIDE-LOWER *LEFT  
KIT A.-GREASE SHIELD  
PANEL-BACK-LOWER  
X72962  
073262  
PANEL-FRONT-LOWER  
073650  
X73659  
4
CONTROL A.-SWITCH  
(INCLUDES ITEMS 15a-15e)  
*5  
6
X78330-SER  
073432  
15a PANEL A.-LIGHT  
X73270  
15b BUTTON-OPERATOR-RED  
15c BUTTON-OPERATOR-BLACK  
15d SWITCH-ROCKER-DPST-10A  
076011  
7
PANEL A.-BACK SERVICE  
X72951  
076012  
8
SCREW-10-32X3/8 SLTD TRUS 024298  
PANEL A.-SIDE-UPPER *RIGHT X72965  
076989-WP  
X73474-SER  
9
15e KIT A.-GRILL CONTROL-  
GENERAL MARKET  
10  
11  
PANEL-SIDE-LOWER *RIGHT  
NUT-JAM 1 1/2-12 STEEL  
073261  
073594  
*NOTE: 1 KIT PER PLATEN  
101006  
6
Operator Parts Identification  
Models C810, C812, C816, C818  
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C812 Exploded View  
Figure 2  
ITEM  
DESCRIPTION  
CAN-GREASE  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
073294  
073293  
X72962  
073262  
X73272-23  
073432  
X72951  
11  
12  
13  
PANEL-SIDE-LOWER-RIGHT  
CASTER-5" 7-5/8 STEM  
073261  
078377  
073240  
SLIDE-GREASE CAN  
3
PANEL A.-SIDE UPPER-LEFT  
PANEL-SIDE-LOWER-LEFT  
PLATEN A.-2600W 208V  
PANEL-BACK-LOWER  
CASTER-GRILL 5" SWIVEL  
W/LOCK  
4
14  
PANEL-FRONT-LOWER  
073650  
5
15a CONTROL A.-SWITCH  
X73659  
6
15b BUTTON-OPERATOR-RED  
15c BUTTON-OPERATOR-BLACK  
15d SWITCH-ROCKER-DPST-10A  
15e KIT A.-GRILL CONTROL  
076011  
7
PANEL A.-BACK SERVICE  
076012  
8
SCREW-10-32X3/8 SLTD TRUS 024298  
076989-WP  
X73474-SER  
9
KIT A.-GREASE SHIELD  
X78330-SER  
10  
PANEL A.-SIDE UPPER-RIGHT X72965  
7
Models C810 & C812  
Operator Parts Identification  
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Accessories  
Figure 3  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
SHEET-RELEASE (BOX 9)  
073442  
072845  
5
6
7
8
STRIP-REPLACEMENT  
HOLDER-CLEANING  
PAD-CLEANING  
075888  
073736  
073737  
073160  
*2  
RETAINER-SHEET RELEASE  
(RETENTION BAR)  
**3  
4
CLIP-RELEASE MATERIAL  
W/TAB  
072673  
075887  
CLEANER-STERA SHEEN 6  
1 QT/CS  
SCRAPER-TEFLON WIPER  
*
SHOWN PER PLATEN  
** SHOWN PER PLATEN  
(NOTE: EXTRA CLIPS ARE SENT WITH GRILL)  
110207  
8
Operator Parts Identification  
Models C810 & C812  
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Section 5  
Important: To the Operator  
Figure 4  
ITEM  
DESCRIPTION  
ITEM  
DESCRIPTION  
1
2
3
4
5
RAISE BUTTON  
6
7
8
9
TEMPERATURE INDICATOR LIGHTS  
POWER KEY  
STANDBY/COOK MODE BUTTON  
MASTER POWER SWITCH  
CLEAN MODE KEY  
FUNCTION DISPLAY  
MENU SELECT KEYS  
PROGRAM KEY  
9
Models C810 & C812  
Important: To the Operator  
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Section 6  
Operating Procedures  
The Model C810 has three independent upper  
platens. The Model C812 has two independent  
upper platens. These grills are capable of cooking a  
variety of products and feature two cooking options.  
Step 2  
Hook the release sheet retainer on the release  
material shoulder screws at the top of the upper  
platen.  
They provide all of the features of a flat grill, as well  
as the advantages of two-sided cooking.  
Note: The three platen Model C810 has been  
selected to illustrate the step-by-step procedures.  
For grills equipped with less than three platens,  
perform the following steps as appropriate for your  
grill platen configuration.  
Daily Opening Procedures  
Before operating the grill, the release material  
sheets must be installed on the upper platens.  
Figure 6  
Perform the following steps for installing release  
material sheets:  
Step 3  
Hold the non-hemmed end of the release material  
sheet. Gently pull the sheet tight, wrapping it around  
the platen in a side-to-side manner.  
CAUTION: Make sure the grill is COOL  
before attempting to install or remove release  
material sheets.  
Step 1  
Slide the release sheet retainer through the hemmed  
end of the release material sheet.  
Figure 7  
Note: Check the alignment of the release material  
Figure 5  
and make sure it fits smoothly over the upper platen.  
10  
Operating Procedures  
Models C810 & C812  
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Step 4  
Step 6  
Place the release material clips over the release  
material sheet. Press them into place over the  
release material bar at the top of the platen.  
Repeat steps 1 through 5 for the remaining  
upper platens.  
Note: It is not necessary to change the release  
material if small pin holes develop.  
Note: Rotate and reverse the release the material  
sheets on a daily basis.  
The release material must be changed when:  
S
S
Product sticks to the release material.  
Carbon builds up, causing problems in taste  
or appearance.  
S
There is a tear in the release material in the  
cooking area.  
Figure 8  
Step 5  
Check the tightness of the release material against  
the upper platen.  
Figure 10  
S
The release material substance is worn from  
the release material sheet.  
Note: Temperature checks should only be  
conducted with the release material sheets  
removed.  
Figure 9  
Note: Installing the release material sheets too  
Note: Rotate and reverse the release material  
tightly may cause premature failure of the sheet.  
sheets on a daily basis.  
11  
Models C810 & C812  
Operating Procedures  
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The control will display the word “INITIALIZATION“  
for five seconds and then will enter the OFF mode,  
displaying the message “OFF”. The temperature  
indicators will not be illuminated. A tone will sound  
for 20 seconds unless the operator touches either  
the display screen, the raise button or the standby  
button.  
Care of Release Material Sheets  
S
DO NOT fold or crease.  
Figure 11  
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S
S
DO NOT touch with any sharp object or  
abrasive.  
DO NOT hose with hot water or soak in  
water.  
Figure 13  
DO NOT place under other objects.  
Step 2  
Touch a menu key on the control to start the grill.  
The grill will start heating up to the proper  
temperature. The control will display the selected  
menu item and indicate “BOTTOM TOO COOL” and  
“TOP TOO COOL”. The grill temperature indicators  
will be illuminated in amber.  
Start Up of the Grill  
IMPORTANT! The lower grill surface and the  
upper platen MUST BE CLEAN before starting  
these procedures.  
Step 1  
Place the power switch in the ON position.  
Figure 12  
Figure 14  
12  
Operating Procedures  
Models C810 & C812  
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Programming Menu Items  
To enter the Program Mode, the grill control must be  
in the OFF or IDLE mode.  
Step 1  
Press and hold the PROGRAM key for  
approximately five seconds to enter the Program  
Mode.  
Figure 15  
When the grill is at the proper temperature, the  
temperature statements will no longer display and  
the temperature indicators will be illuminated in  
green.  
Figure 17  
Step 2  
The PASSWORD screen will appear. Enter the  
following password: STORE1. Press the OK key.  
Figure 16  
Figure 18  
13  
Models C810 & C812  
Operating Procedures  
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Step 3  
MENU EDIT Key  
The PROGRAM MODE screen will appear.  
The MENU EDIT key is used to program a menu  
item. When the MENU EDIT key is pressed, the  
following screen will display.  
Figure 19  
UNITS Key  
The UNITS key is used to select either English or  
metric units of measure. The UNITS key toggles  
between English or metric units with each key press.  
Figure 21  
If there is more than one screen of menu items,  
press the Previous or Next arrow keys to access the  
other menu items.  
ADJUST VOLUME Key  
Press the menu item key to be programmed. The  
following screen will display.  
The ADJUST VOLUME key displays the current  
volume. To increase or decrease the volume, use  
the UP and DOWN arrow keys.  
Figure 20  
Figure 22  
14  
Operating Procedures  
Models C810 & C812  
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To edit a menu item, press the menu item key to  
bring up a virtual keyboard. Type in the desired  
name (up to 8 characters per line) and then press  
the “X” key to return to the previous screen.  
MULTIPLE TIMING FUNCTIONS: There is one  
timing function for clam menu items and a maximum  
of three timing functions for each flat menu item.  
Each function has a set of parameters associated  
with it. The function currently associated with the  
menu item is displayed. Pressing either function 1,  
function 2, or function 3 will bring up the next  
function in the list. The functions provided are:  
S
S
S
REMOVE IN  
TURN IN  
SEAR IN  
ALARM AUTO/MANUAL: This key displays the  
current status of the alarm mode. Pressing the key  
toggles the mode to the opposite selection.  
If ALARM AUTO is selected, the alarm will  
automatically stop after five seconds has elapsed. If  
ALARM MANUAL is selected, the operator must  
touch either the display screen, the raise button or  
the standby button to stop the alarm.  
Figure 23  
XXX SECONDS: This key displays the time  
associated with that menu item in seconds. To  
increase or decrease the seconds setting, use the  
UP and DOWN arrow keys.  
ACTIVE: YES or NO. This key displays the current  
selection. Pressing the key toggles to the opposite  
selection. Selecting YES will display the menu item  
on the main display screen.  
Upon completion of all programming selections,  
save the selections by pressing the OK key. To  
return to the main display screen without saving the  
programming selections, press the X key.  
TOP TEMP: This key displays the current set point  
temperature for the platen. To increase or decrease  
the temperature, use the UP and DOWN arrow keys.  
SERVICE CONTACT INFORMATION Key  
BOTTOM TEMP: This key displays the current set  
point temperature for the lower grill surface. To  
increase or decrease the temperature, use the UP  
and DOWN arrow keys.  
Press the SERVICE CONTACT INFORMATION key  
to view the programmed service contact information.  
Note: When setting the temperatures for a given  
item, the limits are 150°F to 450°F (66°C to 232°C)  
for the upper platen and 150°F to 400°F (66°C to  
204°C) for the lower grill surface. If the temperatures  
are set lower or higher than the temperature limits,  
the set point at the control will default to 150°F and  
450°F (66°C and 232°C), respectively.  
CLAM/FLAT: This key displays the current setting  
(CLAM or FLAT) associated with that function.  
Pressing the key toggles the mode to the opposite  
selection.  
Figure 24  
GAP: This key is only active if CLAM has been  
selected. The key displays the platen gap (in inches  
or mm) associated with the function. To increase or  
decrease the gap setting, use the UP and DOWN  
arrow keys.  
VIEW HELP Key  
The View Help key is not functional at this time  
(future development).  
15  
Models C810 & C812  
Operating Procedures  
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Patty Placement  
Placement procedures of meat products must be  
followed on the grill. The meat must be placed on  
the lower grill surface from front to back. When the  
cook cycle is complete, the upper platen will raise.  
Note: It is very important that all patties be  
removed from the lower grill surface in the same  
sequence that they were placed before cooking.  
Patties must be removed immediately after the  
upper platen has been raised to the OPEN position  
and after the meat has been seasoned.  
Patties are generally placed two at a time from front to back of grill and right to left. The removal order of the  
patties is shown in the diagrams by the number shown in the center of each patty.  
16  
Operating Procedures  
Models C810 & C812  
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During the cooking cycle, the display will show the  
name of the current menu item, “REMOVE IN”, and  
the time remaining until the product should be  
removed.  
Operating Procedures  
Cooking Product  
Step 1  
Select the menu item to be cooked. The grill is at the  
correct temperature if the control does not display  
any temperature statements and the grill  
temperature indicators are green.  
Step 2  
Quickly place the product on the lower grill surface,  
from front to back.  
Figure 26  
At the end of the cook cycle, the control will display  
“DONE”, a tone will sound, and the platen will  
automatically raise.  
Step 3  
Press the STANDBY button once.  
Figure 27  
Figure 25  
Note: To cancel a cook cycle at any time, press the  
RAISE button. A tone will sound and the display will  
read “CANCEL” for five seconds and then enter an  
IDLE mode.  
The display reads “MOVING DOWN” as the platen  
lowers to the cook surface.  
17  
Models C810 & C812  
Operating Procedures  
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Standby Procedures  
Menu Parameters  
Whenever the grill is idle and product is not being  
cooked, the upper platen must be placed in the  
STANDBY position.  
To view the settings and actual temperatures for the  
current item, press and hold the menu item key a  
minimum of 5 seconds. The screen will display the  
cook time, gap setting, temperature set points, and  
actual temperature readings of each zone for that  
menu item.  
Step 1  
To place the upper platen in the STANDBY position,  
press the STANDBY button twice from the open  
position.  
Figure 30  
Figure 28  
If a key is not pressed for 20 seconds, the grill  
control will return to the normal display. Pressing the  
“X” key will bring the display back to the main  
display page.  
The control will display “GOING TO STANDBY” and  
then change to display “STANDBY”.  
Step 2  
To raise the upper platen to the OPEN position to  
resume cooking, press the RAISE button.  
Cleaning After Each Run of Product  
Step 1  
Using the grill scraper, scrape the grease on the  
lower grill surface from front to back. Do not scrape  
across the rear of the lower grill surface with the grill  
scraper.  
Figure 29  
CAUTION: Never use force to raise the  
upper platen. Damage to components may  
result. Only use the RAISE button to open the  
upper platen!  
Figure 31  
18  
Operating Procedures  
Models C810 & C812  
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Step 2  
Use the wiper squeegee to clean the release  
material sheet on the upper platen. Use a diagonal  
motion to clean the sheet. Hold the handle at a slight  
upward angle with the wiper end facing downward.  
CAUTION: The upper platen surface is  
very HOT! To prevent burn injuries, use extreme  
caution when wiping the release material sheet.  
Note: Do not use excessive pressure when wiping  
the release material sheet with the squeegee. Using  
excessive pressure can scratch or tear the release  
material sheet.  
Daily Cleaning Procedures  
Note: The three platen Model C810 has been  
selected to illustrate the step-by-step procedures.  
For grills equipped with less than three platens,  
perform the following steps as appropriate for your  
grill platen configuration.  
Step 1  
Raise the upper platen to the OPEN position by  
pressing the red RAISE button.  
Figure 32  
Step 3  
Using the wiper squeegee, push the grease at the  
rear of the lower grill surface into the grease can.  
DO NOT use the grill scraper for this step.  
Figure 33  
Step 4  
Use the grill cloth to clean the back splash plate and  
bullnose areas as needed during operation.  
CAUTION: Never use force to raise the  
upper platen. Damage to components may  
result. Only use the RAISE button to open the  
upper platen!  
Note: To increase the life of the release material  
sheet, wipe it with a damp, folded grill cloth a  
minimum of four times every hour.  
19  
Models C810 & C812  
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Step 2  
Step 4  
Press the CLEAN key. When the cook surfaces  
reach the proper temperature for cleaning, an alarm  
will sound and the message “READY TO CLEAN”  
will be displayed.  
Put on heat-resistant gloves.  
Figure 36  
CAUTION: The upper platen surface and  
release material sheets are very hot. To prevent  
burn injuries, use extreme care.  
Figure 34  
Step 3  
Step 5  
Press the RAISE button to cancel the alarm.  
Wipe the exposed surface of the release material  
sheets with a clean, wet cloth.  
Figure 35  
Figure 37  
20  
Operating Procedures  
Models C810 & C812  
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Step 6  
Step 10  
Remove the release material clip, the release sheet  
retainer, and the release material sheet. Take these  
parts to the sink to be washed and rinsed.  
Scrape the lower grill surface with the grill scraper,  
from front to back.  
Figure 40  
Step 11  
Use the wiper squeegee to push residual grease  
into the grease cans.  
Figure 38  
Step 7  
Repeat steps 1 through 6 for the remaining upper  
platen(s).  
Step 8  
Wash and rinse the clips and retainers in the sink.  
Set them aside for future use.  
Step 9  
Set the release material sheets aside on a clean, flat  
surface next to the sink until further cleaning is  
performed. DO NOT fold, crease, or place them  
on sharp objects.  
Figure 41  
Step 12  
Remove, empty, and reinstall the grease cans.  
Figure 39  
Figure 42  
21  
Models C810 & C812  
Operating Procedures  
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Step 13  
Step 17  
Using an approved high temperature grill cleaner,  
pour approximately 3 oz. (90 ml) onto each 12” (305  
mm) cook zone.  
Apply grill cleaner to the platen surfaces.  
Figure 43  
Figure 45  
Step 14  
Firmly attach a non-abrasive pad to the pad holder.  
(Note: The pad must not contain any ceramic  
particles.)  
Step 18  
Apply grill cleaner to the back side of the upper  
platens.  
Step 15  
Dip the non-abrasive pad into the grill cleaner.  
IMPORTANT: DO NOT SCRUB while applying  
grill cleaner in the following steps:  
Step 16  
Apply grill cleaner to the front side of the upper  
platens.  
Figure 46  
Step 19  
Apply grill cleaner to the outer edges of the right and  
left platens.  
Figure 44  
Step 20  
C810: Press the STANDBY button to lower the  
center platen.  
DO NOT use metal scrapers, abrasive  
pads, screens, or wire brushes. Damage to  
components may result.  
C812: Press the STANDBY button to lower one of  
the platens, if needed.  
110204  
22  
Operating Procedures  
Models C810 & C812  
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Step 21  
Step 27  
C810: Apply grill cleaner to both sides of the center  
platen.  
Lightly scrub the outer edges of the right and left  
platens.  
Step 28  
Step 22  
C810: Press the STANDBY button to lower the  
center platen.  
Apply grill cleaner to the inner edges of the right and  
left platens.  
C812: Press the STANDBY button to lower one of  
the platens, if needed.  
Step 23  
Press the RAISE button to raise the lowered platen.  
Step 29  
Step 24  
C810: Lightly scrub both sides of the center platen.  
Lightly scrub the front side of the platens with the  
non-abrasive pad until all soil has been liquified by  
the grill cleaner. For stubborn soils, apply additional  
grill cleaner and lightly scrub. Do not rinse the  
platens at this time.  
Step 30  
Lightly scrub the inner edges of the right and left  
platens.  
Step 31  
Press the RAISE button to raise the lowered platen.  
Step 25  
Lightly scrub the platen surfaces.  
Step 32  
With a clean, wet cloth, rinse the front, sides, and  
back of the platen surfaces.  
Figure 47  
Step 33  
Step 26  
With a clean, wet cloth, rinse the platen cook  
surfaces.  
Lightly scrub the back side of the upper platens.  
Figure 48  
Figure 49  
23  
Models C810 & C812  
Operating Procedures  
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Step 34  
IMPORTANT!  
C810: Press the STANDBY button to lower the  
center platen.  
DO NOT use a jet of water to clean or rinse  
C812: Press the STANDBY button to lower one of  
the platens, if needed.  
the grill.  
Step 35  
C810: With a clean, wet cloth, rinse both sides of the  
center platen.  
DO NOT use cold water or ice to cool the  
upper platen or the lower cook surface.  
Step 36  
Failure to follow these instructions may result in:  
With a clean, wet cloth, rinse the inner edges of the  
right and left platens.  
S
S
S
serious electrical shock  
Step 37  
Press the RAISE button to raise the lowered platen.  
Step 38  
burns from hot steam  
With a clean, wet cloth, wipe the exterior of all the  
platens, especially behind the rear of the upper  
platens (next to the arm assembly).  
liquid collecting inside the grill and  
destroying electrical components  
Step 39  
Starting at the back of the lower grill, spread the  
remaining grill cleaner over the entire surface. Do  
not scrub while applying product.  
S
damaged cook surfaces  
Step 40  
Lightly scrub the surface with the non-abrasive pad  
until all soil has been liquified by the grill cleaner.  
Step 41  
Carefully pour warm water on the lower grill surface,  
starting from the back to the front. Use the squeegee  
to remove the cleaner from the grill surface.  
Figure 50  
Note: The rear of the upper platen, as well as the  
tubular arm, can easily be wiped from the front of the  
unit. If cleaning is performed on a daily basis, there  
should be no carbon build-up.  
Figure 51  
24  
Operating Procedures  
Models C810 & C812  
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Step 46  
Remove and empty the grease cans.  
To avoid damaging the grill:  
S
S
S
Never use grill screens on the upper platen  
or the lower grill surface.  
Never use any abrasives or cleaners other  
than the approved cleaner.  
Never allow the grill scraper or the abrasive  
cleaning materials to come in contact with  
the release material.  
Step 42  
Pour a small amount of lukewarm water on a clean,  
wet cloth over the bottom grill surface and wipe off  
the residue.  
Figure 53  
Step 47  
Wash, rinse, and reinstall the grease cans.  
24 Hour Stores Only:  
Step 48  
Re-install the release material sheets on the  
opposite side than previously used. Secure the  
sheets with the release material clips and retainers.  
Start up the grill per instructions starting on page 10.  
Figure 52  
Step 43  
Wipe the lower grill surface with a clean, wet cloth.  
Repeat until no visible soil remains.  
Step 44  
On a clean, sanitized, flat surface next to the sink,  
clean both sides of the release material sheets by  
gently wiping them with a clean, sanitized cloth.  
Step 45  
Place the release material sheets on a clean,  
sanitized, flat surface to air dry overnight.  
Figure 54  
25  
Models C810 & C812  
Operating Procedures  
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Step 51  
Non-24 Hour Stores Only:  
Leave the upper platens in the OPEN position  
overnight.  
Step 48  
Wipe all areas with a clean, wet cloth.  
Step 52  
Step 49  
Wipe all exterior panels.  
Place the power switch in the OFF position.  
Step 50  
Apply a light coat of vegetable oil to the entire lower  
grill plate.  
Figure 55  
Figure 56  
26  
Operating Procedures  
Models C810 & C812  
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Section 7  
Troubleshooting Guide  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
1. One side of the grill will not  
heat. The control will display  
the message, “FAULTY  
a. The heater is faulty.  
a. Call a service technician.  
ELEMENT OR SHORTED  
PROBE” after the TOO COOL  
timer has elapsed.  
b. The high limit switch is faulty.  
c. The solid state relay is faulty.  
a. The interface board is faulty.  
b. Call a service technician.  
c. Call a service technician.  
a. Call a service technician.  
2. One heat zone will not heat.  
The display reads “TOO  
COOL”.  
b. The solid state relay is faulty.  
c. The control harness is faulty.  
a. The interface board is faulty.  
b. Call a service technician.  
c. Call a service technician.  
a. Call a service technician.  
3. One of the heat zones is  
overheating. The display reads  
“TOO HOT”.  
b. The solid state relay is faulty.  
b. Call a service technician.  
a. Reset the circuit breaker.  
4. The grill will not turn on when  
power switch is placed in the  
ON position.  
a. The restaurant circuit breaker  
has been tripped.  
b. The control cord is not  
connected properly.  
b. Reconnect the cord.  
c. The fuse in the control box is  
faulty.  
c. Call a service technician.  
d. The power switch is faulty.  
d. Call a service technician.  
5. The upper platen will not stay  
in the STANDBY mode, but will  
stay in the COOK position.  
a. Incorrect use of the STANDBY  
button.  
a. Press the STANDBY button  
within five seconds of lowering  
the platen into the COOK  
position.  
b. Faulty wire connections.  
b. Call a service technician.  
27  
Models C810 & C812  
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PROBLEM  
PROBABLE CAUSE  
REMEDY  
6. The upper platen will not stay  
in the COOK or STANDBY  
position.  
a. Temperature is insufficient to  
satisfy the indicator LED's.  
a. Wait until the indicator LED's  
turn green.  
b. The control harness is faulty.  
c. The interface board is faulty.  
d. The latch switch is faulty.  
b. Call a service technician.  
c. Call a service technician.  
d. Call a service technician.  
e. Call a service technician.  
f. Call a service technician.  
g. Call a service technician.  
e. The latch solenoid is faulty.  
f. The processor control is faulty.  
g. The pneumatic system is  
faulty.  
7. The upper platen will not stay  
in the COOK position, but will  
stay in the STANDBY mode.  
a. The processor control is not  
set properly.  
a. Call a service technician.  
8. The upper platen opens too  
rapidly.  
a. The orifice/check valve is  
incorrect or missing.  
a. Call a service technician.  
a. Call a service technician.  
9. The display reads “PLATEN  
NOT LATCHED”.  
a. The pneumatic system is  
faulty.  
b. The latch switch is faulty.  
c. The latch solenoid is faulty.  
a. The arm bearings are dirty.  
b. Call a service technician.  
c. Call a service technician.  
a. Call a service technician.  
10. The display reads “UPPER  
PLATEN STUCK”.  
b. The air cylinder is faulty.  
b. Call a service technician.  
c. Call a service technician.  
a. Call a service technician.  
c. Plugged air lines to cylinders.  
a. Defective motors and cables.  
11. The platen will not lower to  
preset gap height.  
b. Defective motor interface  
board.  
b. Call a service technician.  
c. Loose harness connections.  
c. Call a service technician.  
d. Call a service technician.  
d. Defective main display  
controller.  
28  
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Models C810 & C812  
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PROBLEM  
PROBABLE CAUSE  
REMEDY  
12. The product is under-cooked  
or overcooked.  
a. The release material sheet is  
worn.  
a. Replace the release material  
sheet.  
b. Incorrect cooking time.  
b. Reset the processor control for  
the correct time.  
c. Incorrect temperature setting.  
c. Adjust the processor control to  
the proper setting.  
d. The upper platen or lower grill  
surface is not clean and/or has  
carbon build-up.  
d. Closing procedures must be  
followed to properly clean the  
upper platen and the lower grill  
surface and to remove carbon  
build-up.  
e. The preset gap height is  
incorrect.  
e. Call a service technician.  
f. The heating zone is not  
heating.  
f. Call a service technician.  
13. The product is not cooking  
evenly.  
a. The upper platen or lower grill  
surface is not clean and/or has  
carbon build-up.  
a. Closing procedures must be  
followed to properly clean the  
upper platen and the lower grill  
surface, and to remove carbon  
build-up.  
b. Release material sheet is  
worn.  
b. Replace release material  
sheet.  
c. The platen is not level.  
c. Call a service technician.  
d. Call a service technician.  
d. The preset gap height is  
incorrect.  
e. Air pressure is not high  
enough.  
e. Call a service technician.  
a. Call a service technician.  
14. The display reads “PROBE  
OPEN”.  
a. The thermocouple or the  
thermocouple interface board  
is faulty.  
15. The display reads “HOME  
SWITCH STUCK ON.”  
a. Defective motor control.  
a. Call a service technician.  
b. Defective stepper motor.  
b. Call a service technician.  
c. Call a service technician.  
c. Defective stepper motor wire  
harness.  
d. Defective home switch.  
d. Call a service technician.  
29  
Models C810 & C812  
Troubleshooting Guide  
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PROBLEM  
PROBABLE CAUSE  
REMEDY  
16. The display reads “HOME  
SWITCH NOT SEEN.”  
a. Defective motor control.  
a. Call a service technician.  
b. Defective stepper motor.  
b. Call a service technician.  
c. Call a service technician.  
c. Defective stepper motor wire  
harness.  
d. Defective home switch.  
e. Broken platen cable.  
d. Call a service technician.  
e. Call a service technician.  
30  
Troubleshooting Guide  
Models C810 & C812  
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Section 8  
Parts List  
Models C810 & C812  
Parts List  
31  
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32  
Parts List  
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Models C810 & C812  
Parts List  
33  
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34  
Parts List  
Models C810 & C812  
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Models C810 & C812  
Parts List  
35  
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36  
Parts List  
Models C810 & C812  
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Models C810 & C812  
Parts List  
37  
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38  
Parts List  
Models C810 & C812  
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Models C810 & C812  
Parts List  
39  
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40  
Parts List  
Models C810 & C812  
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Models C810 & C812  
Parts List  
41  
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42  
Parts List  
Models C810 & C812  
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Models C810 & C812  
Parts List  
43  
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Model C810  
073370-23  
9/14/10  
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Model C810  
073479-75  
9/14/10  
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Model C812  
073692-23  
9/15/10  
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