TEAC Professional Division
OWNER’S MANUAL
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MIXER OUTPUTS............................................................................................ 26
DM-3200 .................................................................................................. 26
DM-4800 .................................................................................................. 27
MIXER INPUTS ............................................................................................... 27
DM-3200 .................................................................................................. 27
DM-4800 .................................................................................................. 28
THE IF-FW/DM MKII CONTROL PANEL................................................ 29
WINDOWS ...................................................................................................... 29
Status Panel.............................................................................................. 29
Configuration Panel................................................................................. 30
Settings Panel........................................................................................... 30
Other ........................................................................................................ 31
WDM Configurations ............................................................................... 31
Assign WDM Channels Dialog................................................................. 32
MAC............................................................................................................... 33
Status Panel.............................................................................................. 33
Configuration Panel................................................................................. 34
Other ........................................................................................................ 34
TROUBLESHOOTING .................................................................................. 34
GENERAL ....................................................................................................... 34
Check cables............................................................................................. 34
Cycle the Power ....................................................................................... 35
MAC............................................................................................................... 35
Check that OS X identifies the device....................................................... 35
Control Panel Check ................................................................................ 35
WINDOWS ...................................................................................................... 35
Check Device Manager ............................................................................ 35
Check Plug-and-Play Detection............................................................... 36
Control Panel Check ................................................................................ 36
Remove unrelated software and drivers ................................................... 37
Optimize for speed to reduce audio problems.......................................... 37
CONTACTING TASCAM CUSTOMER SUPPORT .............................................. 37
APPENDIX....................................................................................................... 38
SAFETY BOOT FEATURE................................................................................. 38
MULTIPLE CARD SUPPORT ............................................................................. 39
FIREWIRE CABLE LENGTH AND BUS POWER ................................................. 39
FIREWIRE CHIPSET COMPATIBILITY .............................................................. 40
1394a (FireWire 400) ports...................................................................... 40
1394b (FireWire 800) ports...................................................................... 40
CENTRANCE “UNIVERSAL” AND “IDEAL” DRIVERS FOR WINDOWS XP......... 41
MICROSOFT WINDOWS XP MEDIA CENTER EDITION..................................... 41
TECHNICAL SPECIFICATIONS.......................................................................... 42
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Introduction
Thank you for purchasing the TASCAM IF-FW/DM MKII
FireWire audio card for TASCAM mixers. It is designed to
provide audio and MIDI interfacing between your TASCAM mixer
and your computer based DAW, turning your TASCAM mixer into
a high performance FireWire audio/MIDI interface.
The TASCAM DM-3200 and DM-4800 digital mixers fully
support the IF-FW/DM MKII and include a detailed status display
to enable easy setup of previously difficult FireWire audio
scenarios.
Patented JET PLL circuitry inside the IF-FW/DM MKII removes
virtually all digital jitter to keep your audio software and hardware
locked together with industry-leading performance resulting in the
cleanest audio possible. industry-leading performance resulting in
the cleanest audio possible
Please take some time to look through this Owner’s Manual and
familiarize yourself with the IF-FW/DM MKII’s features, setup and
operation. We suggest you pay particular attention to the setup
notes for your computer platform of choice (Mac or PC). You may
also need to refer to your software’s documentation for a clear
understanding of how to set up an audio/MIDI interface from
within your software. Your experience with the IF-FW/DM MKII
will be greatly enhanced by a good working knowledge of your
audio software.
ensure you have the latest software updates for your IF-FW/DM
MKII.
Features
The IF-FW/DM MKII provides the following interfacing between
your TASCAM mixer and a host computer via FireWire:
• 16 or 32 channels of Input to the mixer from the computer at
44.1k, 48k, 88.2k and 96k sample rates.
• 16 or 32 channels of Output from the mixer to the computer at
44.1k, 48k, 88.2k and 96k sample rates
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• 1 MIDI port In and Out from the computer
It also has comprehensive status monitoring in the mixer’s LCD,
and a safety boot feature of its own software that is always
available even if problems occur during software updating. Please
see the Safety Boot Feature appendix for details.
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System Requirements
Macintosh
• OS: Mac OS X 10.4.4 or higher
• Computer: Apple Macintosh series with on-board FireWire
• PowerPC G4 1GHz or greater, or any Intel Mac.
• Memory(RAM): 512MB or more
• Higher spec required for 32 channel operation at 96 kHz. – see
System clocking section in this manual.
Windows
• OS: Microsoft® Windows® XP Home Edition or XP
Professional with Service Pack 2
• Computer: Windows® XP Compatible PC equipped with an
IEEE 1394/FireWire Port
• Pentium®, Celeron®, or Pentium® compatible processor
1.6GHz or higher
• Higher spec required for 32 channel operation at 96 kHz. – see
System clocking section in this manual.
• Memory(RAM): 512MB or more
DM-24 (not supported)
The IF-FW/DM MKII is not supported in the DM-24. The previous
generation IF-FW/DM is required instead, which provides 24x24
channels at 44.1 kHz and 48 kHz sampling rates.
DM-3200 Requirements
The DM-3200 must be running software V1.30 or higher to use the
IF-FW/DM MKII. A TFI update file for use with TMCompanion is
provided on the IF-FW/DM MKII CD ROM. You will need to have
TMCompanion installed; this can be found on the CD ROM that
came with your DM-3200. You should always check the
available versions. Previous versions of the DM-3200 software
will not recognize the IF-FW/DM MKII.
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DM-4800 Requirements
The DM-4800 must be running V1.10 software or later to use the
IF-FW/DM MKII. A TFI update file for use with TMCompanion is
provided on the IF-FW/DM MKII CD ROM. You will need to have
TMCompanion installed; this can be found on the CD ROM that
came with your DM-4800. You should always check the
available versions. Previous versions of the DM-4800 will not
recognize the IF-FW/DM MKII
Trademarks
Windows and Windows XP are trademarks of Microsoft
Corporation.
Macintosh, MacOS, MacOS X and FireWire are trademarks of
Apple Computer.
All other trademarks are the property of their respective holders.
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Installation
Installing the IF-FW/DM MKII
• DM-3200: The IF-FW/DM MKII must be installed in to
mixer Slot 1. It will not function in Slot 2.
• DM-4800: The IF-FW/DM MKII must be installed in to
either mixer Slot 1 or Slot 3. It will not function in Slot 2
or Slot 4.
• The following installation must be done with the
mixer’s power OFF and disconnected.
1. Remove the five screws holding the blank plate or card
currently installed in Slot 1 (or Slot 3 on the DM-4800)
then remove the plate or card.
2. Insert the IF-FW/DM MKII into the slot, making sure that
the card edges slide into the white plastic guide inside the
Slot. Push it all the way in until it clicks and the card back
plate is flush with the mixer’s back panel. Excessive force
is not required – if it doesn’t click in easily, remove it and
start again with attention to the guides.
3. Replace the five screws to hold the card in place.
4. Turn on the mixer and navigate to the DIGITAL screen
(LCD access button 2 with blue ALT LED lit), then select
the SLOT tab (labeled SLOT 1-2 or SLOT 3-4 on the
DM-4800), and check that the card is being recognized. If it
shows “No Card”, re-check that the card is inserted
correctly and the screws are fully tightened.
Making Connections
• The maximum FireWire cable length is 3 meters.
1. Connect one end of the provided FireWire cable to the IF-
FW/DM MKII and the other end to an available FireWire
port on your computer. An inferior FireWire cable can
negatively affect the performance of the system.
• Don’t connect the cable until the drivers have been
installed.
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• Please note that the IF-FW/DM MKII must be connected by
itself on a FireWire bus. More than one FireWire
connector on a computer does not mean each connector has
its own bus. More often, all connectors go to the same bus
on the computer. If you require additional FireWire
devices, it is necessary to add a FireWire card, thus adding
a separate bus, for those devices.
Configuring the Computer
Macintosh
TASCAM driver software is required in order for Mac OSX to
recognize the IF-FW/DM MKII. On the CD-ROM that came with
your card there is an installer disk image. Double click this to
mount and open the contents.
Double click on IFFWDMmkII_Installer.pkg
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Follow the instructions given. You will need to supply your
computer’s Administrator password in order to install the drivers.
A License file and a ReadMe file are displayed; this may contain
important last minute information.
Finishing the installation, you will need to reboot the computer.
To hear system audio through the card, you can select the IF-
FW/DM MKII in the Audio MIDI Setup within the Utilities folder
of Mac Applications folder
A control panel for the IF-FW/DM MKII is installed in the
Applications folder.
Windows
It is necessary to install driver software in order for Windows to
recognize the IF-FW/DM MKII. An installer is provided for this
purpose, the drivers cannot be installed manually from Windows
Device Manager. On the CD-ROM that came with your IF-
FW/DM MKII is a PC Driver installer. Launch the installer from
the CD or copy it to your hard drive and launch it from there.
Clicking “IFFWDMmkII_Setup.exe” launches the installer.
• Don’t connect the FireWire cable to the IF-FW/DM MKII
yet. If you did so, cancel out of the “new hardware” wizard
before continuing.
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1. Launch the installer and carefully follow the on-screen
instructions in the Installation Wizard.
2. When presented with any Windows Logo warnings, click
Continue Anyway.
3. The driver installer ends with “please restart this
computer”. You will need to restart to finish the installation
process.
4. You can connect the FireWire cable after the computer has
restarted.
5. If you connected the FireWire cable with the power off,
then the “New Hardware Wizard” will appear immediately
after the restart. Otherwise it will appear as soon as you
connect the cable after restarting.
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On the first screen of the
New Hardware Wizard, select “No, not this time”.
6. Confirm that the Wizard has identified the IF-FW/DM MKII
card correctly (as shown below), then click “Next”
7. When presented with any Windows Logo warnings, click
Continue Anyway.
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8.
9.
Click “Next”
10. “Your new hardware is installed and ready to use” will
appear in the lower right of the Windows desktop.
11. Your IF-FW/DM MKII is installed and ready to use.
12. Whenever the IF-FW/DM MKII is connected to your
computer, the “Safely Remove Hardware” icon will appear
in the Windows Taskbar.
If you need
to disconnect the FireWire cable between the IF-FW/DM
MKII and your computer, please be sure to use this first to
stop the drivers from talking to the IF-FW/DM MKII card.
Note you will need to stop and quit any audio programs
first, or Windows will not be able to unload the drivers.
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After using the
“Safely Remove Hardware” function of Windows to stop
the IF-FW/DM MKII, you will see “1394: Driver Offline”
reported in the mixer’s DIGITAL status screen for the IF-
FW/DM MKII.
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Mixer Control Screen
On both the DM-3200 and DM-4800, the IF-FW/DM MKII
presents a detailed setup and status display screen as shown below.
Navigate to the Digital page (LCD access button 2 with blue ALT
LED lit), and then select the SLOT tab (labeled SLOT 1-2 or
SLOT 3-4 on the DM-4800)
Cursor Navigation:
Use the 4 arrow keys to the right of
the LCD screen to move the cursor
over to the FW MKII Card area. It will
always be on the left because it only
works in Slot 1 (and also Slot 3 for
the DM-4800).
Use the ENTER key to make changes.
The JOG/DATA dial can also be used
to move the cursor up/down.
This display has the following:
• CARD Status: This shows whether the IF-FW/ MKII card
itself is working correctly.
• 1394 Status: This shows what state the FireWire bus is in.
• Input configuration: Selects the number of channels from
the computer to the mixer.
• Output configuration: Selects the number of channels
from the mixer to the computer.
• Version Information: This tells you what version of the
IF-FW/DM MKII software is currently being used.
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Detailed Description
CARD Status
This can display one of the following:
“OK”, “OK (Backup)”, “Not Ready” or “Booting …”
OK
The IF-FW/DM MKII is running.
OK (Backup)
The IF-FW/DM MKII is running from its
safety boot feature. This can occur when a firmware update to
the IF-FW/DM MKII has failed and you select the safety boot
feature as described in the Appendix. In this case, the update
should be attempted again.
Not Ready
The IF-FW/DM MKII is partly running and
will be ready shortly.
Booting …
The IF-FW/DM MKII is starting up after a
software change or power cycle, it should take only a few
seconds to finish. If the card status remains on this setting for a
long time, e.g. over a minute, first try turning off the power to
the mixer and checking again, then go to the section on “Safety
Software Backup” to select the permanent backup software
image that is stored in the IF-FW/DM MKII.
1394 Status
This can display one of the following:
“Locked”, “Bad Channel Count”, “Illegal FS”, “No Cable”,
“Driver Offline”, “Driver Not Locked”, “FS Mismatch”, “Not
Ready”.
From this information, it is usually possible to determine whether
your computer is configured to use the IF-FW/DM MKII correctly
without going over to the computer’s DAW setup or MKII control
panel.
Locked
The Driver is passing audio correctly
between the computer and the IF-FW/DM MKII.
Bad Channel Count The Mixer specified an unsupported
channel configuration. Try turning off the power to the
mixer and restarting.
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Illegal FS
The Mixer specified an unsupported
sampling frequency. Since the IF-FW/DM MKII supports
all of the sampling frequencies that the DM-3200 and DM-
4800 supports, this might indicate a hardware problem.
No Cable
There is no physical connection
being detected between the IF-FW/DM MKII and the
computer, the cable is likely to be unplugged at one end.
Driver Offline
The IF-FW/DM MKII is connected
physically to the computer, but no compatible driver is
available.
Driver Not Locked The IF-FW/DM MKII is connected to
the computer, but the driver is not providing data at the
correct rate for stable audio, or the mixer’s Sampling Rate
is outside the usable range. If the FS is correct and this
condition persists, restart your computer.
FS Mismatch
The IF-FW/DM MKII is connected to
the computer, but the driver is not providing data at the
same sampling frequency as the mixer. Your DAW project
is probably set to use a different FS than the mixer is
currently set to.
Not Ready
The IF-FW/DM MKII hardware is
not ready to start FireWire Audio transfer.
Input
This allows restricting the number of channels coming from the
computer to 16 for reduced host load, or setting the full channel
count of 32. Especially at high sampling rates, if you don’t
need the full 32 channel count from the computer to the mixer
for a project, you will get better performance from your
computer by setting this to 16.
(Note) Before changing this setting, be sure that no audio
applications are running, and no sound is being played back
through the IF-FW/DM MKII. After changing the setting, wait a
few seconds for the driver and OS to reconfigure to the new
setting before re-launching your audio application.
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Output
This allows restricting the number of channels being sent to the
computer to 16 for reduced host load, or setting the full channel
count of 32. Especially at high sampling rates, if you don’t
need the full 32 channel count from the mixer to the computer
for your project, you will get better performance from your
computer by setting this to 16.
(Note) Before changing this setting, be sure that no audio
applications are running, and no sound is being played back
through the IF-FW/DM MKII. After changing the setting, wait a
few seconds for the driver and OS to reconfigure to the new
setting before re-launching your audio application.
Version Information
This tells you what version of the IF-FW/DM MKII software is
currently being used. Updates may be made available through
the TASCAM web site at www.tascam.com
IF-FW/DM MKII DAW Setup
Below are instructions for setting up common DAW software
applications to use the IF-FW/DM MKII interface. If your app isn’t
covered here, but does support ASIO on PC or Core Audio on the
Mac, or if you need more detailed instructions to configure your
app, please refer to the documentation for your app to set up an
audio/MIDI interface.
Windows - WDM
WDM is the standard Windows driver interface, and provides
Audio and MIDI services to the OS and all applications that
support WDM.
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Audio
The IF-FW/DM MKII only presents some of its channels to the
Windows XP built in audio manager. This allows you to route
audio from a non-DAW application such as Windows Media
Player to your mixer. The IF-FW/DM MKII Control Panel
(described later) has controls to enable this function and also lets
you choose which of the 32 channels the WDM audio is sent
through.
To enable this in Windows, first navigate to StartÆControl
PanelÆSounds and Audio DevicesÆAudio Tab and select “IF-
FW/DM mkII WDM Audio”
Note that audio supplied through WDM and routed to the IF-
FW/DM MKII in this way will be summed to any audio being
supplied via ASIO, so always check that Windows Sounds will not
interfere with your regular DAW recording or mixing sessions.
For a computer dedicated to audio, TASCAM recommends turning
off all Windows sounds. Navigate to StartÆControl
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PanelÆSounds and Audio DevicesÆSounds Tab
Alternatively, divide WDM and ASIO use, e.g. using channel 31
and 32 for WDM still leaves you with 30 channels of ASIO audio,
and a pair of faders on the mixer can be dedicated to WDM audio
for those times you want to use Windows Media Player or Apple
iTunes to audition compressed audio files.
MIDI
All DAWs can use the WDM MIDI ports.
The IF-FW/DM MKII publishes a single MIDI input and output
pair to Windows for the physical MIDI ports on the rear panel of
the option card. These appear to Windows with the name “IF-
FW/DM mkII MIDI In” and “IF-FW/DM mkII MIDI Out”
Cubase / Nuendo
The following instructions are for Nuendo 2 or later.
1. Select Device Setup under the Devices menu
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2. Select VST Multitrack
3. Select IFFWDMmkII under the ASIO Driver pull down
menu
4. If it was not already selected, a dialog will popup asking
whether it is OK to switch to the new ASIO driver. Click
Switch
5. Click OK at the bottom.
Sonar
The following instructions are for Sonar 4 or later.
1. Select Audio under the Options menu
2. Click the Advanced tab and select “ASIO” for the Playback
and recording Driver Mode.
3. If ASIO was not already selected, you will need to quit
Sonar and restart, and then navigate back to this Audio
dialog.
4. Click the Drivers tab and enable the desired Inputs and
Outputs, they will be labeled ASIO IFFWDMmkII In 1,
ASIO IFFWDMmkII In 3 etc. You may need to unselect all
of the items in these lists before the application allows you
to select the Firewire card’s audio streams. If the 16
channel mode was selected in the mixer, only 16 channels
(8 pairs) will be visible here, otherwise 32 channels (16
pairs) will be available for selection.
5. Click the General tab and select “ASIO IFFWDMmkII Out
1” for the Playback timing master and “ASIO
IFFWDMmkII In 1” for the Record Timing master.
6. Click OK
(Note) The IF-FW/DM MKII also supports WDM/KS mode in
Sonar. If you are using WDM/KS audio, Sonar requires you to
run “Wave profiler” on the General tab every time you change
the input or output selections or buffer sizes. See the chapter
below on the Windows Control Panel for details of how to set
the IF-FW/DM MKII to show all of its channels to Sonar.
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(Note) Sonar 6 allows you to rename each channel’s
identification string that is otherwise provided by the IF-
FW/DM MKII driver.
(Note) If the sample rate of the mixer does not match Sonar’s
setting for “Default Settings for New Projects” when Sonar is
launched, Sonar will put up a warning dialog, and change its
own default setting.
(Note) You will be able to load a project with a sample rate
that does not match the current mixer’s sample rate, but you
will not be able to play it back. Sonar will put up an error
message. Please quit Sonar, change the mixer’s sample rate and
re-launch Sonar.
Logic Pro
The following instructions are for Logic Pro 7.2
1. Launch the Audio preferences window from either:
• Logic Pro menu Æ Preferences Æ Audio… or
• Audio menu Æ Audio Hardware and Drivers…
2. Click on the “Drivers” Tab
3. Ensure that the Enabled tick box under Core Audio is
selected.
4. Turn on the “24 Bit Recording” tick box.
5. Select “IF-FW/DM mkII” in the Driver pull-down.
6. If there is no IF-FW/DM MKII entry in the list, it is not
being detected by your Mac, go to the troubleshooting
section.
7. A dialog with “Please reboot Logic Pro to launch
CoreAudio” will appear.
8. Click “Try (Re)Launch”
9. Set “Max. Number of Audio Tracks” to 32 or greater if you
want to use the full capability of the IF-FW/DM MKII, or
less if your Mac is not powerful enough.
10. Configure the I/O Buffer size according to your Mac’s
capabilities. Generally, less powerful Macs will require
higher settings.
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Digital Performer
The following instructions are for Digital Performer 5.1
1. Under the Setup menu, select Configure Audio System Æ
Configure Hardware Driver
2. Highlight “IF-FW/DM mkII” in the list to make it the
selected Core Audio device for DP.
3. If the IF-FW/DM MKII is not in the list, it is not being
detected by your Mac, go to the troubleshooting section.
4. The Master Device and Clock Modes menu items will be
fixed to “IF-FW/DM mkII”
5. The Sample Rate menu item will be fixed to the current
sample rate of the connected mixer.
6. Configure the Buffer Size and Host Buffer Multiplier
according to your Mac’s capabilities. Generally, less
powerful Macs will require higher settings.
7. Leave the Work Priority setting at “High”.
8. Click OK
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System Clocking
Master Clock
When configured with an IF-FW/DM MKII, the mixer must be the
master clock relative to the computer DAW. The mixer itself may
be clocked to an external source other than the DAW.
Clock Settings
When switching the clock rate of the mixer, or of any external
device that is the clock master in your system, the following steps
are required for correct operation:
1. Stop any audio playing from the DAW or computer.
2. Close the DAW application.
3. Change the sample rate on the mixer (or external clock
source)
4. Re-launch the DAW application.
96k & 88.2k Operation
The IF-FW/DM MKII supports the full 32x32 input output
configuration at high sampling rates. This will put extra strain on
your computer’s CPU and OS, so a higher latency audio buffer
setting or an Input/Output setting of 16 channels may be required.
For these sampling rates, TASCAM recommends the following
computer specifications:
Windows
• 2GHz Pentium® 4 or higher.
• 1GByte Memory
Mac
• Any G5 PPC Mac, or Intel Mac 1.5 GHz or higher.
• 1GByte Memory.
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Please note that when running at these track count and sampling
rates, some DAW software will hit a limit in terms of hard disk
throughput before the driver or FireWire limits are reached. Please
experiment with hard disk caching and read-ahead settings if you
are experiencing drop-outs or unexpected stops in playback. This is
especially noticeable with slower hard drives, such as the ones
found in the Apple Mac Mini and notebook computers in general.
Varispeed pitch
The DM-3200 and DM-4800 can run at non-standard Sample
Rates when locked to an external clock.
The IF-FW/DM MKII will attempt to follow along, but it has lower
limits than the host mixer.
Here are the supported pitch ranges.
• 44.1kHz
• 48kHz
• 88.2kHz
• 96kHz
: -3.0% to +3.0%
: -3.0% to +3.0%
: -1.0% to +1.0%
: -1.0% to +1.0%
Outside of these ranges, the audio may become distorted, or the
mixer will report “Driver not locked”, with the audio muted.
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IF-FW/DM MKII & DM-Mixer Routing
The IF-FW/DM MKII appears to the Mixer just like any other
optional I/O card except that it has 32 channels of I/O instead of 8.
(Note): Even if the card is currently set to 16 inputs or 16
outputs, the routing matrix will still present the full 32
channels for configuration.
Mixer Outputs
DM-3200
By default, the DM-3200 routes busses 1 – 16 to IF-FW/DM MKII
outputs 1-16 and duplicates these to outputs 17-32.
These routing settings can be changed in the OUTPUT SLOT tab
of the DM-3200’s ROUTING screen.
Routing Control
Turn the third pod under
the LCD screen (POD3)
to move the cursor
between the IF-FW/DM
MKII’s 32 channel
outputs, which are
displayed in banks of 8 on
the far left of this screen.
Turn the JOG/DATA dial
to change the routing and
press ENTER to confirm.
Use POD4 to narrow down the choices and save time when
selecting a source for each output.
If the BUSS #/DIR # output is selected, then the direct output from
a DM-4800 channel input can be easily selected by turning on
Direct Out on the channel input – use the “DIRECT” key in the
front panel “OUTPUT ASSIGN” section.
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DM-4800
By default, the DM-4800 puts busses 1-24 on IF-FW/DM MKII
outputs 1-24 and duplicates busses 1 – 8 on outputs 25-32.
These routing settings can be changed in the OUTPUT SLOT tab
of the DM-4800’s ROUTING screen.
Routing control is identical
to the DM-3200 described
above.
Mixer Inputs
DM-3200
The IF-FW/DM MKII’s mixer inputs are configured from the
INPUT tab of the mixer’s ROUTING screen.
(Note) By default, there are no option card signals routed into
the mixer.
Routing Control
Use POD 3 to select a
page of inputs, use the
arrow keys to navigate
around the inputs. Use the
jog/dial to select an input
and press ENTER to
confirm it. Use POD 4 to
choose a sub-set of the
available inputs.
Use the Batch routing area at the bottom of the screen to route
blocks of 8 at a time for speed. Don’t forget to press ENTER.
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DM-4800
The IF-FW/DM MKII’s mixer inputs are configured from the
INPUT tab of the mixer’s ROUTING screen. (Note) By default,
there are no option card signals routed into the mixer.
Routing Control is the
same as that described for
the DM-3200 above.
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The IF-FW/DM MKII Control Panel
Windows
The IF-FW/DM MKII Control Panel is found here: Start Menu Æ
All Programs Æ TASCAM Æ IFFWDMmkII Æ IFFWDMmkII
Control Panel, and it may also be displayed by calling up the ASIO
control panel from within a DAW application.
(Note) The IF-FW/DM MKII installer does not put an icon for the
Control panel in the Windows System Control Panel.
On the left side are the Status and Configuration panels; on the
right is the Settings panel.
Status Panel
The Status panel shows the following information:
• Status – This is the Firewire status, Not Ready, Locked or
Unlocked. If the FireWire cable is not connected, or the
mixer is not ON, then the Status panel shows “No Device
Found” here, and the rest of this panel, the Configuration
panel and the Settings panel will be blank
• Sample Rate – The Sampling Frequency that the mixer is
currently running at.
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• Channel count – How many channels are currently being
streamed to and from the mixer. This can be changed only
from the mixer’s LCD screen. (Note): The numbers here
are relative to the computer. If the driver is Unlocked,
additional information is displayed here about the state of
the individual streams of FireWire data. All streams must
be locked for audio to be sent.
• Audio Dropouts – displays how many buffers have been
lost so far since locking. This should be a small number, as
it is normal for the driver to lose a few buffers when it
initially connects and negotiates the correct speed. Check
this before and after a recording or mixdown to see if your
computer was able to keep up throughout. If this number is
increasing each time you check, your computer is not
providing data fast enough – try reducing channel count or
other CPU load.
Configuration Panel
This shows the following information about the “far end” of the
connection.
• Firmware version – The version of the IF-FW/ DM MKII’s
internal firmware.
• Device – the type of the connected device, e.g. DM-3200 or
DM-4800.
Settings Panel
The settings panel has the following parameters.
• Buffer size in samples – This sets the overall latency and
CPU load of the drivers. Smaller numbers will reduce
latency (audio delay) but increase system load. Do not set
this value smaller than the value shown below.
• Minimum Buffer size – This shows the minimum buffer
size that the driver can process on your computer at the
current FS. Setting the buffer size smaller than this value
will result in no audio, or distorted audio, you must choose
a buffer size larger than this value.
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• Enable WDM Audio – check box. Allows the WDM part of
the driver to be disabled and only leave ASIO running. This
may improve responsiveness of your computer.
• WDM Input Configuration – This pull down menu
specifies how many channels of audio are available to the
WDM driver.
• Assign WDM Channels – These two buttons bring up a
dialog box that allows the WDM driver input or output
channels to be freely assigned across the available IF-
FW/DM MKII channels.
• WDM Output Configuration – This pull down menu
specifies how many channels of audio are available to the
WDM driver.
Other
Below the 3 panels, the Windows driver version number is also
displayed.
WDM Configurations
(Note) Audio playback must be stopped and all audio apps must be
closed before changing this setting, as the driver will unlock
briefly when it changes.
The available WDM configurations are:
• Direct Inputs / Direct Outputs – In this mode all of the IF-
FW/DM MKII channels are available in pairs in Kernel
Streaming Mode. Sonar is an example of a DAW
application that can make use of this mode.
• Speaker Mono – only a single channel of audio is available
to WDM.
• Speaker Stereo – a pair of channels of audio is available to
WDM.
• Speaker Quad – 4 channels
• Speaker Surround – 4 channels
• Speaker 5.1 – 6 channels
• Speaker 7.1 Home – 8 channels
• Speaker 7.1 Wide – 8 channels
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These last 5 settings differ also in the names that the
application sees for each channel, no additional processing is
implied. These match the Windows recommended
configurations for surround audio playback.
Assign WDM Channels Dialog
This is the dialog box used to set the WDM input or output
mappings.
To make a change, follow the steps below.
1. Select a “Speaker” in the Speaker pull-down menu; this
corresponds to the names that WDM is concerned with.
2. Select an IF-FW/DM MKII channel in the “Channel” pull-
down menu.
3. Click on the Assign button.
4. Repeat for the other speakers available.
5. Click on Close.
The OS remembers these settings for you.
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Mac
The IF-FW/DM MKII Control Panel is found under the
Applications folder. Double click to launch it.
It can also be reached through the Audio MIDI Setup utility by
pressing the “Configure Device” button when the IF-FW/DM MKII
is selected in the “Properties For:” pull-down.
On the Left hand side is the Status panel, and on the Right hand
side is the Configuration panel.
Status Panel
The following information is shown:
• Status – This is the Firewire status, Not Ready, Locked or
Unlocked. If the FireWire cable is not connected, or the
mixer is not ON, then the Status panel shows “No Device
Found” here, and the rest of this panel and the
Configuration panel will be blank
• Sample Rate – The Sampling Frequency that the mixer is
currently running at.
• Channel count – How many channels are currently being
streamed to and from the mixer. This can be changed only
from the mixer’s LCD screen. (Note): The numbers here
are relative to the computer. If the Status is Unlocked,
additional information is displayed here about the state of
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the individual streams of FireWire data. All streams must
be locked for audio to be sent.
• Audio Dropouts – displays how many buffers have been
lost so far since locking. This should be a small number, as
it is normal for the driver to lose a few buffers when it
initially connects and negotiates the correct speed. Check
this before and after a recording or mixdown to see if your
computer was able to keep up throughout. If this number is
increasing each time you check, your computer is not
providing data fast enough – try reducing channel count or
other CPU load.
Configuration Panel
This shows the following information about the “far end” of the
connection.
• Firmware version – The version of the IF-FW/ DM MKII’s
internal firmware.
• Device – the type of the connected device, e.g. DM-3200 or
DM-4800.
Other
Below the 2 panels, the Mac driver version number is also
displayed.
The Red X close button in the top left corner of the control panel
will conveniently quit the application.
Troubleshooting
General
Check cables
See if the cable is fully inserted at both the Mac end and the mixer
end. Do not use any FireWire Hard Drives on the same bus as the
IF-FW/DM MKII. Check that any FireWire Hubs are powered
correctly. See the Appendix below about Firewire chipset
compatibility. The Mixer’s DigitalÆSLOT screen will report “No
Cable” in the 1394 Status if the cable is not detected.
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Cycle the Power
Sometimes, turning off the computer and mixer at their power
source and turning them back on again can solve some issues by
allowing system memory to completely discharge and the OS to
start afresh. If the Mixer’s DigitalÆSLOT screen 1394 status
shows “Driver not Locked” continually, please restart your
computer.
Mac
Check that OS X identifies the device
1. Click on the Apple Menu in the top left of the screen.
2. Select About This Mac
3. Click on the More Info… button.
4. In the left hand list, select FireWire under Hardware
5. Check to see that IF-FW/DM mkII, Manufacturer
TASCAM is in the list.
6. The drivers do not have to be installed for this check to
work.
7. If no device is found here, restart the computer and also
check that the FireWire Cable is not damaged.
Control Panel Check
1. Click on the Finder in the Dock
2. Navigate to the Applications folder
3. If there is no IF-FW/DM MKII Control Panel here, the
drivers must be re-installed.
4. Double click on the IF-FW/DM MKII Control Panel
5. If the Device shows “No device Found” and the previous
check is OK, the firmware in the card may be incompatible
with the version of the driver you are using. Update to the
Windows
Check Device Manager
1. Click on the Start menu
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2. Right click on My Computer, select “Properties” and left
click this.
3. Select the Hardware Tab
4. Click the Device Manager
5. In the list under “Sound, video and game controllers”, there
should be an entry for “TASCAM IF-FW/DM mkII”.
6. If this entry is not there, or if there is a yellow “!” mark
against it, uninstall and re-install the drivers. Do not
attempt to use the “Update drivers” option from here.
7. If there is a Red “X” mark against the entry, the device has
been disabled. Right click on the entry and select “Enable”
8. Also check that there is no Red “X” against your FireWire
interface, by checking under “IEEE 1394 Bus host
controllers” in this same list.
Check Plug-and-Play Detection
1. When the IF-FW/DM MKII is correctly detected by
Windows XP, the plug-and-play icon will be shown in the
far right of the task bar.
2. Left Clicking on this will show “Safely Remove TASCAM
IF-FW/DM MKII”.
3. If there is no IF-FW/DM MKII in the list, re-install the
drivers as described elsewhere in this manual.
Control Panel Check
1. From the Start Menu, select TASCAM->IFFWDMmkII-
>IFFWDMmkII Control Panel
2. If this entry is not in the menu, reinstall the drivers, using
the default installation directories and paths.
3. In the Control Panel, if the Device shows “No Device
Found” and the previous check is OK, the firmware in the
card may be incompatible with the version of the driver you
are using. Update to the latest driver and firmware from
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Remove unrelated software and drivers
The presence of drivers for other FireWire devices and other audio
devices, even though they are not actively connected, may be a
cause of system trouble. Consider stripping down your computer to
be solely music-oriented. A Computer that has seen many
generations of audio interface may need to have its OS cleanly
reinstalled to work reliably.
Optimize for speed to reduce audio problems
TASCAM recommends optimizing your OS installation for best
possible audio application performance. Websites such as
www.musicXP.net have useful information.
Contacting TASCAM Customer Support
center nearest to you.
Have the following information on hand when calling.
• What Operating System and version are you running?
• Did you successfully install the IF-FW/DM MKII into your
mixer?
• Did you successfully install the drivers?
• Is the FireWire connection on your computer built in, i.e.
part of the motherboard, or is it on an optional PCI or
PCMCIA card?
• Are there any other FireWire devices attached?
• What DAW software are you using?
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Appendix
Safety Boot Feature
Software updates may be made available for the IF-FW/DM MKII
these updates, removing the FireWire cable, or experiencing a
power glitch during the update procedure can leave the card in an
unusable state.
Don’t worry.
The IF-FW/DM MKII contains a second copy of its operating
software that cannot be overwritten by any software updater
application. Each time the card is powered on (by turning on the
mixer), it will check to see if its software is correct. If it is not, the
CARD STATUS will stay at “Booting…” If this stays the same for
more than 30 seconds, use the following procedure to select the
Safety Boot feature
To select this safety boot feature, you first need to remove the card
from the mixer (turn off the power first).
According to the following picture, you will see a plastic connector
pushed onto a pair of upright pins. Next to the pins is the text
“NORMAL”. This is a jumper header, and this is just a place to
store it when it is not being used.
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To use it, pull it up and off of the pins and replace it onto the pair
of pins nearby that are marked “J15 BACKUP”. Push it all the way
down onto the pins. Do not put the header on any other pins on the
card.
Next, re-insert the card into the mixer, reconnect your cables and
turn the power back on. The CARD STATUS display will now
show OK (Backup) to show that the backup software is being
used. You can use the software updater program to re-attempt the
update of the main software, and when that succeeds, revert the
jumper header back to the NORMAL pins to start using the new
software. The backup software is a copy of the factory installed
software, so you can be sure that all the original features will
function in this mode – you don’t need to hurry to go back to
NORMAL if you are under a deadline or other pressure.
If the CARD STATUS still reads Booting … constantly after
changing to the backup software, your card may have a hardware
problem; so please contact TASCAM customer support.
Multiple Card support
The Windows and Mac driver will not recognize more than one IF-
FW/DM MKII connected to your computer.
FireWire Cable Length and Bus Power
The IF-FW/DM MKII is supplied with a 1.5 meter (5 feet) FireWire
cable. If you need to use a longer cable, be sure to use a high
quality one.
The IF-FW/DM MKII neither supplies bus power nor draws any
power from the bus, so it is perfectly safe to use adapter cables for
6 pin (powered) to 4 pin (no power) FireWire ports found on
notebook computers.
To reach further, the FireWire specification allows for the use of
“Hubs”.
Hubs are available in bus-powered or self-powered “wall-wart”
versions. Bus-powered versions require power from your
computer, as the IF-FW/DM MKII does not supply any. Check that
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any power or indicator LEDs on the Hub are on if you experience
problems.
FireWire Active Extension cables are also hubs, just with the cable
already attached. A FireWire Repeater is also another name for a
hub. Each connection between hubs can be a maximum of 4.5
meters (14.5 feet), but only the best quality cables will work
reliably at this distance. Verify that your computer to IF-FW/DM
MKII connection works with the supplied cable before extending
the connection using hubs, this way you will know if a particular
hub or cable starts to cause problems.
FireWire Chipset Compatibility
1394a (FireWire 400) ports
The IF-FW/DM MKII is designed to work with 1394a, a.k.a.
FireWire 400, S400 or Sony i.LINK.
VIA chipsets are widely used and are a good match for the IF-
FW/DM MKII.
The IF-FW/DM MKII has been noted to perform badly with some
NEC and TI branded chipsets.
Check the TASCAM web site for any updates.
1394b (FireWire 800) ports
1394b, a.k.a. FireWire 800, S800 is a high-speed version of
FireWire 400 that is fully backwards compatible. The IF-FW/DM
MKII will work with a standard cable or connector adapter from 9
pin (1394b) to 6 pin (IF-FW/DM MKII). In this case, the IF-
FW/DM MKII will still work at its own speed of FireWire 400.
When installing Windows XP Service Pack 2, there is a known
issue that the maximum speed of any 1394b ports is reduced to a
slow speed.
workarounds.
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CEntrance “Universal” and “Ideal” Drivers for
Windows XP.
drivers that may support the DICE-2 chip used on the IF-FW/DM
MKII, TASCAM does not support this configuration. For support
of those drivers, please contact CEntrance directly.
Microsoft Windows XP Media Center Edition
TASCAM does not support the IF-FW/DM MKII running with
Microsoft® Windows® XP Media Center Edition. If your
computer came with this OS, you will need to contact your
computer’s vendor to purchase and install Windows® XP Home or
Pro to replace MCE for correct operation.
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Technical Specifications
[Size]
164(W) x 40(H) x 221(D) mm (Card)
[Weight]
0.3Kg (Card)
[Supported Sample Rates]
44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz
[Bit Depth]
24 bits
[Power Consumption]
Provided by host mixer.
[Operating Temperature]
+5°C to +35°C
[Package Contents]
• IF-FW/DM MKII card.
• 1 CD-ROM (Windows/Mac Drivers & Owner’s Manual)
• Printed Owner’s Manual
• Warranty Card
• 1394 FireWire cable - 6pin to 6pin, 1.5m (5 feet)
• 5 Mounting Screws
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