TV Ears Headphones Headset System User Manual

2.3 MHz System Installation Instructions  
Step 1 - Contents  
1
2
3
4
Remove items from box (1) Headset, (2) Transmitter, (3) A/C  
Adapter, (4) Audio Cord.  
Step 2 – PLUG IN A/C ADAPTER  
Plug the A/C Adapter (3) into standard 110 volt electrical  
outlet and plug the other end into the“12v” jack located on  
the back of the transmitter (2). NOTE: System will not work  
if unplugged from electrical outlet.  
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Tip 2  
Tip 3  
If you do not have an Audio Out port on the back of your  
television set, satellite box, or cable box and therefore do  
not have an Audio Out port anywhere, then purchase the  
"Alternative Installation Kit". (See accessories).  
This accessory is also helpful when traveling with TV Ears.  
Step 4 – PLACING THE TRANSMITTER  
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Step 5 – USING THE HEADSET  
The headset is worn  
The headset is worn hanging under the chin with the ear  
tips placed comfortably in your ears and the “TV Ears”  
logo facing outward toward the transmitter. Turn the  
volume knob to your left until it clicks the headset “on”  
and continue to rotate the dial to adjust the volume to  
your liking. The other dial on the headset adjust the tone  
(base/treble). Turn off the headset by rotating the volume  
dial to your right until it clicks off.  
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Step 6 – CHARGING THE HEADSET  
Your headset comes pre-charged with enough battery power for  
10 minutes of use. It is recommended that you charge your  
headset for 12 hours before using it more than 10 minutes. To  
charge the Headset (1) place it into one of the charging cradles  
on top of the Transmitter (2).  
NOTE: The headset (1) will last up to 10 hours on a full charge.  
Once the Headset has undergone its initial 12 hour charge it will  
fully recharge in 1 hour. The internal rechargeable battery should  
be replaced when it fails to hold a charge.  
Step 7 – REPLACING THE EAR TIPS  
The Headset (1) comes with a set of “TV Ears Tips” installed on  
the headset. When the tips become dirty or frayed they should be  
replaced. To replace the tips: First remove the old tips by pulling  
them off with your fingers or using the specially designed “Tip  
Remover” which is part of the ear tip tray.  
1
2
3
Additional Ear Tips can be purchased separately  
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Optional Accessories  
ADDITIONAL 2nd HEADSET  
TV EARS TIPS (5 Pair)  
MSRP $19.95 ITEM #10111  
TV Ears Tips 5 Pair  
MSRP $69.95 ITEM #10321  
TV Ears 2.3 MHz Additional  
Headset.  
SEAT SIDE CHARGER  
TV EARS BATTERY  
ALTERNATIVE INSTALLATION  
MSRP $49.95  
ITEM #10020  
MSRP $19.95  
ITEM # 10300  
KIT  
MSRP $19.95  
ITEM # 10315  
Conveniently charges  
Two Headsets  
TV Ears 2.3  
Replacement Battery  
with Front Plate  
Installs TV Ears without using  
“Audio Out Ports”.  
(Not a Transmitter)  
Includes Power Microphone,  
Extender Cord and Headset  
Jack  
Adapter. Excellent for traveling  
or, when you cannot access an  
“Audio Out” port on your TV  
system.  
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FREQUENTLY ASKED  
QUESTIONS  
Q1: What color should the charging light be when charging a headset?  
A1: The charging light should glow green while a headset is in the front slot; red  
while a headset is in the back slot, and Amber (Reddish-Green) while there are  
headsets in both the front and back charging slots.  
Q2: Where can we buy Optional Accessories and TV Ears Tips?  
our customer service line at (888) 883-3277 or at an authorized TV Ears Dealer.  
Q3: How long will the batteries last on a full charge?  
A3: After the initial 12 hour charge the batteries in our TV Ears system are  
designed to last up to 10 hours  
Q4: What is the lifetime of the batteries?  
A4: The batteries are designed to last between 1– 2 years depending on use.  
Q5: How do I Charge the headset?  
A5: Gently place the TV Ears headset in the charger cradle of the transmitter  
for 1 hour.  
Q6: Can I overcharge the headset?  
A6: Our TV Ears Headset is not able to be overcharged.  
Q7: I plugged in the AC Adapter and there is no green light?  
A7: The charging light will only come on when a headset is placed in the charging  
cradle of the transmitter. It should come on green if you place a headset into the  
front charging slot.  
Q8: I plugged the Audio Cord into the ports on the front of my TV why don’t  
I hear any Audio?  
A8: Any Audio ports on the front of your television are Audio Inputs and are not  
compatible with our system. Audio Outputs are located on the back of a television,  
and are clearly labeled Audio Out.  
Q9: The Foam Rings on my ear tips came off and I can’t get them back on.  
A9: If the foam ring of the ear tips has come off then you would need to order  
phone at (888) 883-3277.  
Q10: I walked into the next room and I can’t hear the television anymore, is  
this normal?  
A10: TV Ears uses Infrared technology in our TV Ears Systems, which requires a  
direct Line of Sight in order for you to receive a clear Audio Sound.  
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Q11: Will the lights ever change colors once the headset is charged?  
A11 No. The charging light should remain a constant color as long as the headset  
is placed in the charging slot.  
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