TRENDnet Webcam Trendnet User Manual

Quick Installation Guide  
TV-IP410WN  
1.01  
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1. Before You Start  
Package Contents  
ŸTV-IP410WN  
ŸCD-ROM (Utility and User's Guide)  
ŸMulti-Language Quick Installation Guide  
ŸNetwork Cable (1.5m / 5ft)  
Ÿ1 x 2dBi Detachable Antenna  
ŸMounting Kit  
ŸPower Adapter (12V DC, 1.5A)  
System Requirements  
ŸA computer with a wired network adapter properly installed  
ŸCD-ROM Drive  
ŸVGA Resolution: 800 x 600 or above  
ŸWeb Browser: Internet Explorer (6.0 or higher)  
ŸWireless Router (e.g. TEW-691GR) or Access Point (e.g. TEW-690AP)  
ŸAn available DHCP Server – routers usually have a built-in DHCP server  
SecurView Pro Requirements  
9-32 Cameras  
CPU  
1-8 Cameras  
CPU  
Supported Operating Systems  
Memory  
Memory  
Intel Core2 2GB RAM Intel Core2  
Duo or above Quad  
4GB RAM  
or above  
Windows 7 (32/64-bit)  
Intel Core2 2GB RAM Intel Core2  
Duo or above Quad  
Intel Core2 2GB RAM Intel Core2  
Duo or above Quad  
4GB RAM  
or above  
4GB RAM  
or above  
Windows Vista (32/64-bit)  
Windows XP (32/64-bit)  
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1
2. Hardware Installation  
1. Attach the antenna to the IP Camera.  
2. Connect the provided network cable from one  
of your Router's network portsto the Ethernet  
port on the IP Camera.  
3. Connect the Power Adapter to the IP Camera  
and then to a power outlet.  
4. Verify the Power (Amber) and Link  
(Green/Blinking) LEDs are on.  
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2
3. Configure the IP Camera  
Note:  
1. It is recommended that you configure the IP Camera from a wired computer.  
1. Insert the Utility CD-ROM into your CD-ROM  
drive.  
2. Click Run autorun.exe (Windows 7/Vista only).  
3. Click IPSetup.  
4. Follow the Installation Wizard instructions.  
5. Once installation is complete click Close.  
6. Click the Start (Windows XP) or Windows  
(Windows 7) icon.  
7. Go to ProgramsŽTRENDnet ŽIP Setup and  
click IP Setup.  
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3
Note:  
By default, the IP setting on the TV-IP410WN is set to DHCP. If you want to give the  
TV-IP410WN a static IP address, please refer to the User's Guide on the Utility  
CD-ROM.  
8. Double click the IP Camera to access the  
browser configuration. Verify that the MAC  
address listed matches the MAC address on  
your IP camera. The MAC address is listed on  
the bottom of the TV-IP410WN. Click Search if  
no cameras are detected.  
9. Enter the User name and Password, and then  
click OK. By default:  
User Name: admin  
Password: admin  
10. Right click on the information bar and click  
Install This Add-on for All Users on This  
Computer… (Internet Explorer 8) or click  
Install ActiveX Control (Internet Explorer 6/7).  
11. Click Install (Internet Explorer 6/7/8).  
Note:  
If you plan on keeping the TV-IP410WN wired to your router, please skip to step 16. If  
you plan on connecting the TV-IP410WN wirelessly to your router, continue on to step 12.  
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12. Click Setup, Network and then click Wireless.  
13. Click Site Survey. Select an ESSID. The  
ESSID (SSID) is the wireless network name  
for your wireless network (e.g. wireless router  
or access point). If encryption is enabled,  
select the proper Authentication and  
Encryption type, enter the Pre-Shared Key  
and then click Apply. (Example shows  
WPA2-PSK. If your wireless network does not  
support WPA, select open or shared instead.  
Contact your network administrator for more  
information).  
14. Disconnect the RJ-45 cable and unplug the  
power. Then plug the power back in.  
15. Verify the Power (Amber) and Link  
(Green/Blinking) LEDs are on.  
Note:  
The TV-IP410WN will not work wirelessly until you disconnect the Ethernet cable from  
the back of the camera.  
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5
16. Click Live View. Live video will now appear.  
Note: If the TV-IP410WN's configuration page  
cannot be displayed, the IP address assigned  
to the IP camera may have changed. Please  
repeat steps 6-8.  
17. Use the command icons to control the IP  
camera.  
Your configuration is complete  
1. For detailed information regarding the TV-IP410WN’s configuration and advanced  
settings, please refer to the Troubleshooting section, User's Guide CD-ROM, or TRENDnet's  
2. If you would like to use SecurView Pro software, please install the software by clicking  
SecurView Pro in the Autorun window and refer to the User's Guide on the CD for more  
information.  
Register Your Product  
To ensure the highest level of customer service and support, please take a moment to  
register your product Online at: www.trendnet.com/register  
Thank you for choosing TRENDnet  
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6
Troubleshooting  
1. I inserted the Utility CD-ROM into my computer's CD-ROM Drive but the installation menu does not  
appear automatically. What should I do?  
1. For Windows 7, if the installation menu does not appear automatically, click on the Windows Icon on the  
bottom left hand corner of the screen, click the “Search programs and files” box, and type D:\autorun.exe,  
where “D” in “D:\autorun.exe” is the letter assigned to your CD-ROM Drive, and then press the ENTER key  
on your keyboard .  
2. For Windows Vista, if the installation menu does not appear automatically, click Start, click the Start Search  
box, and type D:\autorun.exe where "D" in "D:\autorun.exe" is the letter assigned to your CD-ROM Drive,  
and then press the ENTER key on your keyboard.  
3. For Windows XP, if the window does not appear automatically, click Start, click Run and type  
D:\autorun.exe where “D” in “D:\autorun.exe” is the letter assigned to your CD-ROM Drive, and then press  
the ENTER key on your keyboard.  
2. IP Setup is unable to detect my camera. What should I do?  
1. Verify that you have followed all the steps in Section 2: Hardware Installation.  
2. Disable any software firewall programs such as ZoneAlarm or Norton Internet Security. If you are using  
Windows 7, Vista or XP disable the built in firewall.  
3. Click on Search in IPSetup.  
4. Take a pin or paper clip. Press the Reset button on the back on the IP Camera for 10 seconds, then let go.  
3. I do not have a DHCP server or DHCP is disabled on my network and I am unable to configure the  
TV-IP410WN. What should I do?  
1. Go to the TCP/IP settings on your computer and assign a static IP address on your computer's network  
adapter in the subnet of 192.168.10.x. Since the default IP address of the TV-IP410WN is  
192.168.10.30, do not assign a static IP address of 192.168.10.30 on your computer's network adapter.  
4. The Image is blurry. How can I adjust the focus on the IP Camera?  
You can adjust the IP Camera's focus by rotating the lens.  
5. When I click on Live View the image does not load?  
1. Make sure that you are using a browser that supports ActiveX.  
2. Make sure that ActiveX is installed. See steps 10-11 in Section 2: Configure the IP Camera.  
6. How do I connect the TV-IP410WN to my wireless router or access point?  
Make sure that you configure the camera to have the same SSID, encryption mode and key (if enabled).  
Follow the instructions in section 2 to configure the camera with the SSID and encryption key.  
7. After I successfully configured the TV-IP410WN to match my wireless network settings, I cannot  
connect to the camera.  
1. Verify that the wireless settings match your wireless network settings.  
2. Verify in the wireless section of the browser configuration that the Enable option is checked.  
3. Make sure to disconnect the Ethernet cable from the camera and verify that the LINK LED is blinking green.  
4. Please refer to the Wireless tips section if you continue to have wireless connectivity problems.  
8. I forgot my password. What should I do?  
Take a pin or paperclip and press the reset button on the back of the unit for 15 seconds. This will return  
settings back to factory defaults. Open up the IP Setup program to find out the IP address of the camera (see  
step 8 in Section 3: Configure the IP Camera. If you do not have a DHCP server on your network, the default  
IP address is 192.168.10.30. The default administrator ID and password is admin.  
If you still encounter problems or have any questions regarding the TV-IP410WN, please contact TRENDnet's  
Technical Support Department.  
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7
Wireless Tips  
The following are some general wireless tips to help minimize the impact of interference within an  
environment.  
Assign your network a unique SSID  
Do not use anything that would be identifying like “Smith Family Network”. Choose  
something that you would easily identify when searching for available wireless networks.  
Do not turn off the SSID broadcast  
The SSID broadcast is intended to be on and turning it off can cause connectivity issues.  
The preferred method of securing a wireless network is to choose a strong form of encryption  
with a strong and varied encryption key.  
Note: after setting up the SSID, encryption type and encryption key/passphrase, please  
make a note of them for future reference. You will need this information to connect your  
wireless computers to the wireless router/access point.  
Change the channel  
Most wireless access points and routers are defaulted to channel 6. If you have a site survey  
tool that will display the channels you can plan your channel selection around neighboring  
access points to minimize interference from them. If your site survey tool does not display  
the channel try using channels 1 or 11.  
Change the channel bandwidth  
If you are using an 802.11n router or access point you can also make the following changes.  
Change the channel bandwidth to 20/40MHz. This will provide the highest possible  
performance using an 802.11n device. Also, if using 802.11n you should be securing the  
network with WPA2 security.  
Note: Due to Wi-Fi certification considerations if you choose WEP, WPA or WPA2-TKIP  
encryption this device may operate in legacy wireless mode (802.11b/g). You may not get  
802.11n performance as these forms of encryption are not supported by the 802.11n  
specification.  
Avoid stacking hardware on top of each other to prevent overheating issues  
Maintain enough free space around the hardware for good ventilation and airflow. There  
should also be plenty of free space around the antennas to allow the wireless signal to  
propagate. Please also make sure that the wireless hardware is not placed in any type of  
shelving or enclosures.  
There are a number of other environmental factors that can impact the range of wireless  
devices.  
1. Adjust your wireless devices so that the signal is traveling in a straight path, rather than at  
an angle. The more material the signal has to pass through the more signal you will lose.  
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2. Keep the number of obstructions to a minimum. Each obstruction can reduce the range of  
a wireless device. Position the wireless devices in a manner that will minimize the amount  
of obstructions between them.  
3. Building materials can have a large impact on your wireless signal. In an indoor  
environment, try to position the wireless devices so that the signal passes through less  
dense material such as dry wall. Dense materials like metal, solid wood, glass or even  
furniture may block or degrade the signal.  
4. Antenna orientation can also have a large impact on your wireless signal. Use the wireless  
adapter's site survey tool to determine the best antenna orientation for your wireless  
devices.  
5. Interference from devices that produce RF (radio frequency) noise can also impact your  
signal. Position your wireless devices away from anything that generates RF noise, such  
as microwaves, HAM radios, Walkie-Talkies and baby monitors.  
6. Any device operating on the 2.4GHz frequency will cause interference. Devices such as  
2.4GHz cordless phones or other wireless remotes operating on the 2.4GHz frequency  
can potentially drop the wireless signal. Although the phone may not be in use, the base  
can still transmit wireless signals. Move the phone's base station as far away as possible  
from your wireless devices.  
If you are still experiencing low or no signal consider repositioning the wireless devices or installing  
additional access points. The use of higher gain antennas may also provide the necessary  
coverage depending on the environment.  
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9
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GPL/LGPL General Information  
This TRENDnet product includes free software written by third party developers. These codes are subject to the GNU  
General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). These codes are distributed WITHOUT  
WARRANTY and are subject to the copyrights of the developers. TRENDnet does not provide technical support for these  
codes. The details of the GNU GPL and LGPL are included in the product CD-ROM.  
license.  
least three years from the product shipping date.  
You could also request the source codes by contacting TRENDnet.  
20675 Manhattan Place, Torrance, CA 90501, USA. Tel: +1-310-961-5500 Fax: +1-310-961-5511  
Informations générales GPL/LGPL  
Ce produit TRENDnet comprend un logiciel libre écrit par des programmeurs tiers. Ces codes sont sujet à la GNU General  
Public License ("GPL" Licence publique générale GNU) ou à la GNU Lesser General Public License ("LGPL" Licence  
publique générale limitée GNU). Ces codes sont distribués SANS GARANTIE et sont sujets aux droits d'auteurs des  
programmeurs. TRENDnet ne fournit pas d'assistance technique pour ces codes. Les détails concernant les GPL et LGPL  
GNU sont repris sur le CD-ROM du produit.  
conditions spécifiques de chaque licence.  
Les codes source sont disponibles au téléchargement sur le site Internet de TRENDnet web site  
Vous pouvez également demander les codes source en contactant TRENDnet.  
20675 Manhattan Place, Torrance, CA 90501, USA. Tel: +1-310-961-5500 Fax: +1-310-961-5511  
Allgemeine Informationen zu GPL/LGPL  
freie Software „Linux „mtd“ (Memory Technology Devices) Implementation (© 2000 David Woodhouse), erstmals integriert in  
Linux Version 2.4.0-test 3 v. 10.07.2000 (http://www.kernel.org/pub/linux/kernel/v2.4/old-test-kernels/linux-2.4.0-test3.tar.bz2),  
sowie weitere freie Software. Sie haben durch den Erwerb dieses Produktes keinerlei Gewährleistungsansprüche gegen die  
Berechtigten an der oben genannten Software erworben; weil diese die Software kostenfrei lizenzieren gewähren sie keine  
Haftung gemäß unten abgedruckten Lizenzbedingungen. Die Software darf von jedermann im Quell-und Objektcode unter  
Beachtung der Lizenzbedingungen der GNU General Public License Version 2, und GNU Lesser General Public License  
(LGPL) vervielfältigt, verbreitet und verarbeitet werden. Die Lizenz ist unten im englischsprachigen Originalwortlaut  
wiedergegeben. Eine nichtoffizielle Übersetzung in die deutsche Sprache finden Sie im Internet unter  
mitgelieferten CD-ROM.  
des Downloads verfügen können Sie bei TRENDnet.  
20675 Manhattan Place, Torrance, CA 90501 -U.S.A -, Tel.: +1-310-961-5500, Fax: +1-310-961-5511 die Software anfordern.  
Información general sobre la GPL/LGPL  
Este producto de TRENDnet incluye un programa gratuito desarrollado por terceros. Estos códigos están sujetos a la  
Licencia pública general de GNU (“GPL”) o la Licencia pública general limitada de GNU (“LGPL”). Estos códigos son  
distribuidos SIN GARANTÍA y están sujetos a las leyes de propiedad intelectual de sus desarrolladores. TRENDnet no ofrece  
servicio técnico para estos códigos. Los detalles sobre las licencias GPL y LGPL de GNU se incluyen en el CD-ROM del  
producto.  
específicas de cada licencia.  
Los códigos fuentes están disponibles para ser descargados del sitio Web de TRENDnet  
También puede solicitar el código fuente llamando a TRENDnet.  
20675 Manhattan Place, Torrance, CA 90501, USA. Tel: +1-310-961-5500 Fax: +1-310-961-5511  
Общая информация о лицензиях GPL/LGPL  
В состав данного продукта TRENDnet входит бесплатное программное обеспечение, написанное сторонними  
разработчиками. Это ПО распространяется на условиях лицензий GNU General Public License ("GPL") или GNU  
Lesser General Public License ("LGPL"). Программы распространяются БЕЗ ГАРАНТИИ и охраняются авторскими  
правами разработчиков. TRENDnet не оказывает техническую поддержку этого программного обеспечения.  
Подробное описание лицензий GNU GPL и LGPL можно найти на компакт-диске, прилагаемом к продукту.  
В пунктах (http://www.gnu.org/licenses/gpl.txt) и (http://www.gnu.org/licenses/lgpl.txt) изложены конкретные условия  
каждой из лицензий.  
Исходный код программ доступен для загрузки с веб-сайта TRENDnet (http://trendnet.com/downloads/list_gpl.asp) в  
течение, как минимум, трех лет со дня поставки продукта.  
Кроме того, исходный код можно запросить по адресу TRENDnet.  
20675 Manhattan Place, Torrance, CA 90501, USA. Tel: +1-310-961-5500 Fax: +1-310-961-5511  
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GPL/LGPL informações Gerais  
Este produto TRENDnet inclui software gratuito desenvolvido por terceiros. Estes códigos estão sujeitos ao GPL (GNU  
General Public License) ou ao LGPL (GNU Lesser General Public License). Estes códigos são distribuídos SEM GARANTIA  
e estão sujeitos aos direitos autorais dos desenvolvedores. TRENDnet não presta suporte técnico a estes códigos. Os  
detalhes do GNU GPL e do LGPL estão no CD-ROM do produto.  
licença.  
Os códigos fonte estão disponíveis para download no site da TRENDnet (http://trendnet.com/langen/downloads/list_gpl.asp)  
por pelo menos três anos da data de embarque do produto.  
Você também pode solicitar os códigos fonte contactando TRENDnet, 20675 Manhattan Place, Torrance, CA 90501,  
USA.Tel: +1-310-961-5500, Fax: +1-310-961-5511.  
GPL/LGPL üldinformatsioon  
See TRENDneti toode sisaldab vaba tarkvara, mis on kirjutatud kolmanda osapoole poolt. Koodid on allutatud GNU (General  
Public License) Üldise Avaliku Litsentsi (GPL) või GNU (Lesser General Public License) ("LGPL") Vähem Üldine Avalik  
Litsentsiga. Koode vahendatakse ILMA GARANTIITA ja need on allutatud arendajate poolt. TRENDnet ei anna koodidele  
tehnilist tuge. Detailsemat infot GNU GPL ja LGPL kohta leiate toote CD-ROMil. Infot mõlema litsentsi spetsiifiliste terminite  
Samuti võite lähtekoodi paluda TRENDneti'lt, 20675 Manhattan Place, Torrance, CA 90501, USA. Tel: +1-310-961-5500,  
Fax: +1-310-961-5511.  
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Copyright ©2011, All Rights Reserved. TRENDnet.  

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