TRENDnet Network Router TDM E400 User Manual

Quick Installation Guide  
TDM-E400  
TDM-C400  
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1. Before You Start  
Package Content  
TDM-E400/TDM-C400  
CD-ROM (User's Guide)  
Quick Installation Guide  
1 x RJ-45 Cat.5 Cable  
1 x USB Cable (for TDM-C400 only)  
1 x RJ-11 Telephone Cable  
Power Adapter (15V DC 1A)  
Installation Requirements  
ADSL/ADSL2/ADSL2+ service up and running on your telephone line.  
One or more computers each containing an Ethernet 10Base-T/100Base-T  
network interface card (NIC) and/or a single computer with a USB port  
An Ethernet hub or switch, if you are connecting the device to more than  
one computer on an Ethernet network  
Web browser: Internet Explorer v5.0 or later, or Netscape v6.1 or later  
Application  
ADSL/ADSL2+ Ethernet Modem Router (TDM-E400)  
ADSL/ADSL2+ Ethernet/USB Combo Modem Router (TDM-C400)  
Internet  
ADSL Enabled Phone Jack  
(TDM-C400 only)  
Stand-Alone PC  
5-port 10/100Mbps  
Fast Ethernet Switch  
(TE100-S5P)  
Workstations with10/100Mbps  
Fast Ethernet PCI Adapter  
(TE100-PCIWN)  
Workstation with 10/100Mbps  
Fast Ethernet PCI Adapter  
(TE100-PCIWN)  
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English  
Collect the following information from your  
ADSL2+ service provider  
VPI value: ______  
VCI value: ______  
Encapsulation type: LLC/SNAP or VC/MUX  
As well as:  
For PPPoA (RFC2364) or PPPoE (RFC2516)  
User Name: _______________________  
Password: ________________________  
Authentication method: PAP or CHAP  
Host or IP address: _________________  
For Static or Fixed IP Connectin (RFC1483 or RFC1577)  
Host: ____________________________  
Domain: __________________________  
Gateway: _________________________  
IP address: _______________________  
Subnet Mask: _____________________  
DHCP Server IP : __________________  
Primary DNS Server IP: ______________________  
Secondary DNS Server IP: ____________________  
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2. Hardware Installation  
1. Connect the RJ-11 cable.  
2. Connect the RJ-45 cable (and/or  
connect the USB cable for  
TDM-C400 USB combo Model  
only).  
3. Attach the power connector to the  
ADSL2+ ethernet router.  
4. Allow the device 60 seconds to  
boot. Verify that the WAN and LAN  
LEDs are on.  
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3. Software Installation (TDM-C400 only)  
Note: For Windows 98/98SE applications, you may need the Windows  
98/98SE CD ROM to complete the installation.  
Before starting the software setup process, close all Windows programs  
currently running on your PC.  
1. The system automatically detects  
the new hardware when the USB  
cable is connected to your PC  
Click Cancel.  
(Windows 98/98SE)  
(Windows ME)  
(Windows 2000)  
(Windows XP)  
2. Insert the installation CD into the  
CD drive and click on the USB  
Utility button sub menu  
"TDM-C400". The installation  
should start.  
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3. The “Welcome!” windows appears.  
Exit all Windows programs before  
continuing. Then, click on Next.  
4. Please review the license  
agreement and click Accept to  
continue.  
5. The USB Modem Setup Wizard will  
begin installing the software and  
indicates the progress of the  
installation.  
6. If the installation wizard detects  
that the ADSL modem is not  
connected by USB, it prompts you  
to connect it in order to proceed.  
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7. A message will be displayed  
requiring you to reboot the system.  
Select “Yes, reboot the computer  
now” and then click Close.  
8. After rebooting, the device will be  
installed. Please click Finish.  
9. From Programs, go to TRENDnet  
DSL Modem and click on the DSL  
Status.  
10. The “Physical Link” tab of the  
“TRENDnet DSL Modem” window  
(Control Panel) allows you to  
review the current state of the  
TRENDnet DSL Modem and  
connection. The State field will  
indicate that the TDM-C400 is  
“Connected”.  
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4. Configuring the ADSL Modem through Ethernet  
or USB connection  
Note: The DHCP server of the ADSL2+ modem router is enabled by default.  
Please configure your computer to automatically obtain an IP address from the  
ADSL2+ modem router’s DHCP Server.  
1. Open your web browser, type  
Address bar, and press Enter.  
2. Enter User name and Password,  
and then click OK. By default,  
User name: admin  
Password: admin  
3. The System View page displays  
each time you login to the Web-  
Configuration. Click Quick  
Configuration to start  
configuration procedures.  
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4. The Quick Configuration table will  
appear requiring you to fill in the  
fields with the appropriate  
information provided by your  
Service Provider.  
5. Then click the Submit button.  
6. Click Admin in the Web  
Configuration screen.  
7. Click Commit & Reboot.  
8. Click Commit.  
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9. The browser will indicate that your  
changes have been committed  
successfully.  
10. The Reboot Mode scroll by  
default is Reboot in the Commit  
& Reboot sub-session.  
11. Click the Reboot button to reboot  
your ADSL2+ modem router.  
12. Please wait 15 ~ 20 seconds for  
reboot to finish completely. Do not  
turn off the power or interrupt the  
rebooting of your ADSL2+  
modem router.  
Your installation is now complete.  
For detailed information regarding the TDM-E400/TDM-C400 configuration and  
advanced settings, please refer to the Troubleshooting section, User's Guide  
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Troubleshooting  
Q1: POWER LED does not illuminate after the product is turned on. What should I do?  
A1: Verify that you are using the power cable provided with the device and that it is securely  
connected to the ADSL2+ modem and a wall socket/power strip.  
Q2: I am not sure what type of Internet broadband connection I have for my DSL  
connection. How do I find out?  
A2: You can contact your Internet Service Provider's (ISP) Customer Service or Technical  
Support Department for the correct information.  
Q3: I specified the IP address 192.168.1.254 in my Web browser, but an error messages  
says, "The page cannot be displayed. How can I get into the TDM-E400 / TDM-C400 web  
configuration page?  
A3: Please check your hardware and TCP/IP settings again by following the instructions in  
the QIG. Make sure the Power, WAN and the LAN LEDs are on. Then try to access the  
configuration page using your Web Browser again.  
Q4: INTERNET LED does not illuminate after phone cable is attached.  
A4: Verify that a standard telephone cable (called an RJ-11 cable) like the one provided is  
securely connected to the ADSL port and your wall phone jack. Allow about 30 seconds for  
the device to negotiate a connection with your ISP.  
Verify that you are using a straight-through type Ethernet cable to the uplink port on a hub or  
a cross-over type cable to a stand-alone PC. If you connected the device to an ordinary hub  
port (not Uplink), you must use a straight-through cable. (To check: hold the connectors at  
each end of the cable side-by-side with the plastic spring facing down. Looking at the wires  
from left to right, if the first, second, third, and sixth wires are the same color on the two  
connectors, then it is a straight-through type. On a cross-over type, wire 1 on one connector  
should be the same color as wire 3 on the other. The same is true of wires 2 and 6.)  
Q5: Ethernet LED does not illuminate after Ethernet cable is attached.  
A5: Verify that the Ethernet cable is securely connected to your LAN hub or PC and to the  
ADSL2+ mdoem. Make sure the PC and/or hub is turned on.  
Verify that your cable is sufficient for your network requirements. A 100 Mbps network  
(10BaseTx) should use cables labeled CAT 5. A 10Mbps network may tolerate lower quality  
cables.  
Q6. My LAN PCs cannot display web pages on the Internet.  
A6: Verify that the DNS server IP address specified on the PCs is correct for your ISP, as  
discussed in the item above. If you specified that the DNS server be assigned dynamically  
from a server, then verify with your ISP that the address configured on the ADSL2+ modem is  
correct, then you can use the ping utility, described on page 174 of the user guide,  
to test connectivity with your ISP's DNS server.  
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Q7. My PC cannot access the Internet.  
A7: Use the ping utility, described on page 174 of the UG, check whether your PC can  
communicate with the ADSL2+ Modem Router 's LAN IP address (by default 192.168.1.254).  
If it cannot, check the Ethernet cabling.  
If you statically assigned a private IP address to the computer, (not a registered public  
address), verify the following:  
1. Check that the gateway IP address on the computer is your public IP address. If it is not,  
correct the address or configure the PC to receive IP information automatically.  
2. Verify with your ISP that the DNS server specified for the PC is valid. Correct the address  
or configure the PC to receive this information automatically.  
3. Verify that a Network Address Translation rule has been defined on the ADSL2+ Ethernet  
Router to translate the private address to your public IP address. The assigned IP address  
must be within the range specified in the NAT rules (see User Guide, Chapter 4). Or,  
configure the PC to accept an address assigned by another device (see “Quick Start Part 2  
Configuring Your Computers”). The default configuration includes a NAT rule for all  
dynamically assigned addresses within a predefined pool (see the instructions in Chapter 8  
to view the address pool).  
Q8: I forgot/lost my Web Configuration user ID or password.  
A8: If you have not changed the password from the default, try using “admin” as both the  
user ID and password. Otherwise, you can reset the device to the default configuration by  
pressing the Reset button on the back panel of the device three times (using a pointed object  
such as a pen tip). Then, type the default User ID and password shown above. WARNING:  
Resetting the device removes any custom settings and returns all settings to their default  
values.  
Q9. My changes to Web Configuration are not being retained.  
A9. Be sure to use the Commit function after any changes. This function is described on  
page 47 of the User Guide.  
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Certifications  
This equipment has been tested and found to comply with FCC and CE Rules.  
Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference.  
(2) This device must accept any interference received. Including interference that may  
cause undesired operation.  
Waste electrical and electronic products must not  
be disposed of with household waste. Please  
recycle where facilities exist. Check with you Local  
Authority or Retailer for recycling advice.  
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV  
INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS  
EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO  
OPERATE THE EQUIPMENT.  
ADVERTENCIA  
En todos nuestros equipos se mencionan claramente las caracteristicas del adaptador de  
alimentacón necesario para su funcionamiento. El uso de un adaptador distinto al  
mencionado puede producir daños fisicos y/o daños al equipo conectado. El adaptador  
de alimentación debe operar con voltaje y frecuencia de la energia electrica domiciliaria  
existente en el pais o zona de instalación.  
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TRENDnet Technical Support  
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US Canada  
Toll Free Telephone: 1(866) 845-3673  
24/7 Tech Support  
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Europe (Germany France Italy Spain Switzerland UK)  
Toll Free Telephone: +00800 60 76 76 67  
English/Espanol - 24/7  
Francais/Deutsch - 11am-8pm, Monday - Friday MET  
Worldwide  
Telephone: +(31) (0) 20 504 05 35  
English/Espanol - 24/7  
Francais/Deutsch - 11am-8pm, Monday - Friday MET  
Product Warranty Registration  
Please take a moment to register your product online.  
20675 Manhattan Place  
Torrance, CA 90501  
USA  
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Copyright ©2006. All Rights Reserved. TRENDnet.  

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