TL-PS110P
Single Parallel Port Fast Ethernet Print
Server
Rev: 1.1.0
1910010382
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FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•
Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1) This device may not cause harmful interference.
2) This device must accept any interference received, including interference that may cause
undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Trademarks
NetWare is a registered trademark of Novell Inc and Windows 95/98/Me and Windows
NT/2000/XP /2003/Vista/7 are registered trademarks of Microsoft Corp. All other brands and
product names are trademarks or registered trademarks of their respective owners.
Copyright
No part of this publication may be reproduced in any form or by any means or used to make any
derivative (such as translation, transformation or adaptation) without the express written consent
of the manufacturer as stipulated by the United States Copyright Act of 1976.
II
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FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This device and its antenna must not be co-located or operating in conjunction with
any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only
Mobile Configurations. The antennas used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.”
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
National Restrictions
2400.0-2483.5 MHz
Country
Restriction
Reason/remark
General authorization required for outdoor use
and public service
Bulgaria
Outdoor use limited to Military Radiolocation use. Refarming of the 2.4 GHz
10 mW e.i.r.p. within band has been ongoing in recent years to allow
the band 2454-2483.5 current relaxed regulation. Full implementation
France
MHz
planned 2012
If used outside of own premises, general
authorization is required
Italy
General authorization required for network and
service supply(not for spectrum)
Luxembourg
None
This subsection does not apply for the geographical
area within a radius of 20 km from the centre of
Ny-Ålesund
Norway
Implemented
Russian Federation
Only for indoor applications
Note：It not used outdoors in France.
All contents and specifications are subject to change without notice.
III
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CONTENTS
Chapter 1. Introduction.........................................................................................1
1.1 Product Overview ......................................................................................................1
1.2 Components and Features........................................................................................1
1.3 LED Indicators...........................................................................................................1
1.4 Factory Defaults ........................................................................................................1
Chapter 2. Hardware Installation .........................................................................2
2.1 Preparation................................................................................................................2
2.2 Connection ................................................................................................................2
3.3 Using Web Management Page on MAC OS ...........................................................21
3.4 Printer Installation....................................................................................................27
3.4.1 If You Have Installed A Printer Before........................................................................... 27
3.4.2 If You Never Install A Printer Before.............................................................................. 32
4.1 Login........................................................................................................................38
4.2 Status ......................................................................................................................39
4.2.1 System........................................................................................................................... 40
4.2.2 Printer ............................................................................................................................ 41
4.2.3 TCP/IP ........................................................................................................................... 42
4.3 Setup .......................................................................................................................42
4.3.1 System........................................................................................................................... 42
4.3.2 Printer ............................................................................................................................ 43
4.3.3 TCP/IP ........................................................................................................................... 44
4.4 Misc .........................................................................................................................46
4.4.1 Factory Default .............................................................................................................. 46
4.4.2 Firmware Upgrade......................................................................................................... 46
4.5 Restart.....................................................................................................................47
Appendix A: How to Reset the Print Server .........................................................48
Appendix B: Troubleshooting ...............................................................................49
IV
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V
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Chapter 1. Introduction
1.1 Product Overview
The external print servers enhance capability by letting you place your printers at convenient
locations directly on the Ethernet network, and by increasing network printer performance and
management. Please note that the print server does not support printing with host-based printers,
e.g. CAPT, GDI, PPA.
1.2 Components and Features
Dongle-sized Wireless Print Server
¾
¾
¾
¾
¾
¾
1 Parallel port
Fast Ethernet network port: RJ-45 for 10Base-T or 100Base-TX
1 Setup CD contains driver and manual for Windows system
One external AC power adapter
Built-in Reset Button
One Quick Installation Guide
1.3 LED Indicators
LED
Status
Indication
When power switched on, the Status indicator will flash five
times, and then on.
Status
Blinking (Orange)
100Mbps On (Green)
LAN Port has a valid network connection at 100Mbps.
LAN Port has a valid network connection at 10Mbps.
10Mbps
On (Orange)
)Note:
The Status LED should be flash five times when POST. If not, please contact your local dealer for
repair or replacement.
1.4 Factory Defaults
¾
¾
¾
Username: admin
IP Address: 192.168.0.10
Subnet Mask: 255.255.255.0
)Note:
The TL-PS110P is produced without password by default.
1
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Chapter 2. Hardware Installation
2.1 Preparation
Before you start, you should prepare the following items:
¾
¾
¾
One printer with a Parallel port
One printer cable
One Router
2.2 Connection
print server.
¾
¾
¾
¾
¾
¾
Power off the printer.
Connect the print server to your printer with printer cable.
Connect the print server to your Router with an Ethernet cable.
Power on the printer.
Power on print server.
Wait 40 seconds as part of the print server’s Power On Self Test (POST).
Figure 2-1
2
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Chapter 3. How to Configure the Print Server
3.1 Using PSWizard in Windows XP/ Windows Vista/ Windows 7
To connect to the print server using PSWizard, the configuration for Windows XP, Windows Vista
and Windows 7 are similar. Here take Windows XP for example.
1. Insert the setup CD into your CD-drive. The autorun program will be started as shown in
Figure 3-1
2. Choose Setup Wizard.
Figure 3-2
)Note:
For setup wizard under Windows Vista, you have to choose the Run as administrator by
right-click the icon on desktop.
3
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
¾
Select “Yes” if you want to change the settings. The TL-PS110P is produced with no
3-6. Proceed with Step 7.
¾
3-9. Skip to Step 23.
Figure 3-5
button, and then fill in the following parameters.
¾
IP Address: Specify an IP address for your print server. The IP address must be within
the same subnet as your Router. For example, if the LAN IP address of your Router is
192.168.1.1, the IP address should be set to 192.168.1.X (1<X<255). 192.168.1.10 is
suggested.
¾
¾
Mask IP Address: Enter the subnet mask of your network.
Gateway IP Address: Enter the LAN IP address of your Router. Here takes 192.168.1.1
for example.
5
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-6
as shown in Figure 3-8.
Figure 3-7
6
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-8
¾
If the printer desired has already existed in the list, select it and then click Next and skip
to Step 16 to complete the installation.
¾
If you never use a printer on your computer before but also want to share printing, click
below to install the printer driver.
7
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-9
) Note:
To add a new printer, you can also go Start > Printers and Faxes, and then click “Add a printer”
Figure 3-10
9. Click Add New Printer to launch Windows Add Printer Wizard. Click Next.
8
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-11
10. Make sure the Automatically detect and install my Plug and Play printer check box is
NOT checked. Then click Next.
Figure 3-12
11. Check “Use the following port” radio button and select “LPT1: (Recommended Printer
Port)” from the pull-down list. Then click Next.
9
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-13
12. Select Manufacturer and Printer from the lists of printer’s driver. Then click Next.
Figure 3-14
13. If you already have the printer’s driver installed, you will be asked whether to keep it or to
replace it. Click Next. Supply a name for the printer and choose whether you want to make it
your default printer. Then click Next.
10
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-15
14. Then, choose whether you want to share the printer with other network users, print a test
page (please select No.), etc. Select the appropriate radio-button and click Next.
Figure 3-16
15. Click Finish.
11
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-17
16. Then you will see the printer be added to the list. Select the printer and click Next. Follow the
step by step instruction to finish the installation.
Figure 3-18
17. From Windows system, go to Start > Printers and Faxes and highlight your newly installed
printer. Right-click it, and then select Properties.
12
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-19
18. Select Ports and verify that the print server’s port appears.
Figure 3-20
19. Go to General; click Print Test Page to verify the configuration.
13
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-21
) Note:
If you wish to install more print servers, repeat the above steps.
3.2 Using Web Management Page in Windows XP/ Windows Vista/
Windows 7
To connect to the print server using the web management page, the configuration for Windows XP,
Windows Vista and Windows 7 are similar. Here take Windows XP for example.
1. On the Windows taskbar, click the Start->Control Panel.
14
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-22
2. Select and double-click Networking Connections.
Figure 3-23
3. Right click Wireless Network Connection, and select Properties.
15
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-24
4. Select Internet Protocol (TCP/IP), and then double click it or click Properties.
Figure 3-25
5. Select “Use the following IP address” and input a static IP address 192.168.0.X (1<X<10 or
10<X<255, for 192.168.0.10 is the default IP address of the print server), Subnet mask
255.255.255.0. Click OK.
)Note:
The IP address must be within the same subnet as your wireless print server. For example, if the
IP address of your printer server has been changed to 192.168.1.10, then the IP address should
be configured as 192.168.1.X (1<X<10 or 10<X<255).
16
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-26
6. Open a web-browser and type in the IP address of the print server (the default is 192.168.0.10)
in the address field of the browser to login to the web management of the print server.
Figure 3-27
case letters for the User Name. Then click the OK button or press the Enter key.
Figure 3-28
17
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
8. Then the print server web management page will appear, with which you can configure all
print server settings.
Figure 3-29
9. Click “Setup” and then choose “TCP/IP”. Check “Use the following TCP/IP Settings” radio
button and then fill in the following parameters.
¾
IP Address: Specify an IP address for your print server. The IP address must be within
the same subnet as your Router. For example, if the LAN IP address of your Router is
192.168.1.1, the IP address should be set to 192.168.1.X (1<X<255). 192.168.1.10 is
suggested.
¾
¾
Subnet Mask: Enter the subnet mask of your network.
Default Router: Enter the LAN IP address of your wireless router or access point. Here
takes 192.168.1.1 for example.
18
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-30
10. Click Save & Restart and then wait the print server to save the changes and restart.
19
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-31
following parameters.
¾
IP Address: Specify an IP address for your adapter. The IP address must be within the
same subnet as your Router. For example, if the LAN IP address of your Router is
192.168.1.1, the IP address should be set to 192.168.1.X (1<X<10 or 10<X255, for
192.168.1.10 has been specified for your print server). Here we take 192.168.1.101 for
example.
¾
¾
Subnet Mask: Enter the subnet mask of your network.
Default Gateway: Enter the LAN IP address of your wireless router or access point. Here
takes 192.168.1.1 for example.
20
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-32
12. Add a Standard TCP/IP port for the printer.
¾
If you’ve already installed the printer on your computer, please refer to 3.4.1 If You Have
Installed A Printer Before to add a Standard TCP/IP port.
¾
If you never install a printer on your computer, please refer to 3.4.2 If You Never Install A
Printer Before to add a Standard TCP/IP port.
3.3 Using Web Management Page on MAC OS
1. Click the Apple Icon on the left side of the top-bar, and then choose System Preferences.
Figure 3-33
2. On the new window, please choose Network.
21
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-34
3. Follow the steps to set the airport’s IP address.
1
2
3
4
5
Figure 3-35
4. Open the Safari and log into the TL-PS110P. Change its IP Address, Subnet Mask and
Default Router to 192.168.1.10, 255.255.255.0 and 192.168.1.1. After the configuration, click
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Save & Restart.
1
2
3
4
Figure 3-36
Figure 3-37
5. On the MACbook, change the airport’s IP Address, Subnet Mask and Router to
192.168.1.101, 255.255.255.0 and 192.168.1.1.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-38
6. Click the Apple icon > System Performances > Print & Fax to add a Standard TCP/IP port
for the printer.
Figure 3-39
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
7. Click Printing and then
.
Figure 3-40
8. Select “IP Printer”, and then configure the following parameters. Select “LPD” for Protocol,
enter 192.168.1.10 for Address and lp1 for Queue. Select your printer model from the list.
Here takes EPSON Style Photo 720 for example. And then click Add.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
1
2
3
4
5
6
Figure 3-41
9. Till now you've installed the print server successfully and can print through the TL-PS110P.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-42
3.4 Printer Installation
Other computers in the same local network that need to share the printing should add the
Standard TCP/IP port on their system. There’re two conditions. Please choose one according to
your system. In this section, we take Windows Vista for example.
Section 3.4.1 is on the precondition that you have ever installed a printer driver and now you want
to use a print server to share the printer through your network. You need to change the printer port
to Standard TCP/IP port.
Section 3.4.2 is on the precondition that you never use the printer on your computer before but
also want to share printing. You just need to add a printer, follow the steps to create a Standard
TCP/IP port, and then install the printer driver.
3.4.1 If You Have Installed A Printer Before
1. Click Start > Control Panel > Classic View > Printers.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-43
2. Find your installed printer icon, right-click on it, and select Properties.
Figure 3-44
3. Click Ports > Add Port > Standard TCP/IP Port > New Port > Next.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-45
4. Input the exact IP address of print server. Here takes 192.168.0.10 for example. Click Next.
Figure 3-46
5. Select Custom, and click Settings.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-47
6. Choose LPR, and input the queue name as lp1. Click OK.
Figure 3-48
7. Click Next and then Finish, to complete the wizard.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-49
Figure 3-50
8. Click Close and Apply.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-51
Figure 3-52
9. Now, the printer port has been created.
3.4.2 If You Never Install A Printer Before
1. Click Star > Control Panel, and select Devices and Printers.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-53
2. Click Add a printer.
Figure 3-54
3. Select Add a local printer.
Figure 3-55
4. Select “Create a new port”, and the type of port is “Standard TCP/IP Port”.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-56
5. Input the IP address of the print server and click Next. The windows will detect the TCP/IP
Port. Please wait for the next page.
Figure 3-57
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-58
6. On the following page, select Custom and click Settings. And then on the next page, please
select LPR as the Protocol and the Queue Name is lp1.
Figure 3-59
7. The windows will ask you to install the driver of the printer. You can select one in the list or
click Have Disk to install other drivers. Please follow the steps to finish the installation.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-60
Figure 3-61
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 3-62
8. After that, the new printer is in the list. And you can enjoy the sharing.
Figure 3-63
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Chapter 4. More Configuration for the Print Server
The Print Server contains an embedded web server that can be accessed through a supported
web browser on a WLAN, for example, IE6, Firefox or above is recommended. The embedded
web server provides access to configuration and management pages for the print server and the
connected peripheral device.
To use the embedded web server, you should first connect your adapter to the print server.
4.1 Login
Open a web-browser and type in the IP address of the print server (the default is 192.168.0.10) in
the address field of the browser to login to the web management of the print server.
Figure 4-1
letters for the User Name. Then click the OK button or press the Enter key.
Figure 4-2
Then the print server web management page will appear, with which you can configure all print
server settings.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 4-3
4.2 Status
The Status page shows the current information about the print server as shown in Figure 4-3. By
clicking the corresponding tab, you can view the following information, including System, Printer,
and TCP/IP.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
4.2.1 System
Figure 4-4
¾
¾
¾
¾
¾
¾
Print Server Name: This option allows you to view device name of the print server. To correct
the print server’s device name.
System Contact: This option allows you to view contact name of the print server and to
check the print server’s contact name who in charge of this device.
System Location: This option allows you to view Location name of the print server and to
confirm the print server’s location name where the print server is located in the office’s LAN.
System Up Time: This option allows you to view uptime of the print server. When you start
the print server, it will compute the print server from start time to power off time.
Firmware Version: This option allows you to view firmware version of the print server. To
verify the print server’s firmware version is newer in this time.
MAC Address: This option allows you to view Node ID of the print server. The Node ID is
unique from any print server.
¾
¾
Email Alert: This option allows you to view the status of Email Alert feature.
Print Jobs: This option allows you to view all the print jobs sent by any network user.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
4.2.2 Printer
Figure 4-5
¾
¾
¾
¾
Manufacturer: This option allows you to view manufacturer of the printer. When the printer
connected with the print server, it will be show in the manufacture box.
Model Number: This option allows you to view model of the printer. When the printer
connected with the print server, it will be show in the model box.
Printing Language Supported: This option allows you to view command to set the printer.
When the printer connected with the print server, it will be show in the command box.
Current Status: This option allows you to view status of the printer. When the printer
connected with the print server, it will be show in the status box. For Example: Waiting for job.
It is means the printer already to printing.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
4.2.3 TCP/IP
Figure 4-6
¾
¾
Use DHCP/BOOTP: This option allows you to view DHCP/ BOOTP status. If there is a
DHCP/BOOTP server on your network, this option allows the print server to obtain IP-related
settings automatically from your DHCP server.
IP Address: This option allows you to view IP address from the print server. The IP address
must meet the IP addressing requirements of the network segment. (default: 192.168.0.10)
¾
¾
Subnet Mask: This option allows you to view subnet mask from the print server.
Gateway: This option allows you to view gateway from the print server.
4.3 Setup
The Setup page allows you to configure general system settings of he print server. By clicking the
corresponding tab, you can configure the following items, including System, Wireless, and
TCP/IP.
4.3.1 System
Click System, the following screen will appear.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 4-7
¾
¾
¾
¾
E-mail Alert: This option allows you to receive alert of the device.
SMTP Server IP Address: Enter the IP Address of the SMTP Server.
Administrator E-mail Address: Enter the e-mail address used to receive alert.
Print Server Name: This option allows you to input device name of the print server. To
correct the print server’s device name.
¾
Password: This option allows you to change password of the print server. TL-PS110P is
produced with no password. (default user name is admin, it’s not available to change)
4.3.2 Printer
Click Printer, the following screen will appear.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 4-8
¾
Bi-directional Settings: This option allows you to select the bi-directional of the print server.
There are two ways to select this option, includes Disable or Auto Detect.
4.3.3 TCP/IP
Click TCP/IP, the following screen will appear.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
Figure 4-9
¾
¾
Use DHCP/BOOTP: This option allows you to select DHCP/ BOOTP option. If there is a
DHCP/BOOTP server on your network. This option allows the print server to obtain IP-related
settings automatically from your DHCP server.
IP Address: This option allows you to input IP address from the print server. The IP address
must meet the IP addressing requirements of the network segment.
)Note:
On the TCP/IP Setup screen, specify a fixed IP address is highly recommended.
¾
¾
¾
Subnet Mask: This option allows you to input subnet mask from the print server. The IP
address must meet the IP addressing requirements of the network segment.
Default Gateway: This option allows you to input gateway from the print server. This IP
address of gateway must meet the router or gateway to go across of the network segment.
Rendezvous Settings: Enable/Disable the Rendezvous(Bonjour) support for Apple Mac OS
X 10.2 or higher.
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TL-PS110P Single Parallel Port Fast Ethernet Print Server
4.4 Misc
4.4.1 Factory Default
Click OK to restore the print server to its Factory Default settings.
Figure 4-10
4.4.2 Firmware Upgrade
Click Browse… to select the firmware file and then click Firmware Upgrade to upgrade the
firmware of the print server.
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Appendix A: How to Reset the Print Server
If you lose the connection with the TL-PS110P by doing wrong configuration, you need to reset it
to factory and reconfigure it again.
Here are the steps for the resetting
1. Unplug the power adapter of the TL-PS110P;
2. Press and hold the Reset button on the TL-PS110P;
3. Plug in the power adapter of the print server with the Reset button pressed for about 10
seconds.
4. Release the Reset button.
5. The print server will restart.
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Appendix B: Troubleshooting
General Troubleshooting Overview
The most common problems, which cause the print server to perform improperly, are covered in
this chapter. If a problem still exists after reading this chapter, please contact your dealer for
technical support.
1) LED Light Indicators
The print server is equipped with LED lights to assist in diagnosing problems that are the result of
the network and/or the print server hardware itself.
Status (Yellow)
When the print server unit is powered on, the Status LED will flash five times as part of the unit’s
Power On Self Test (POST). This indicates that the print server hardware is properly configured.
)Note:
Make sure that the LED flashes five times (POST) upon connecting the power. If the unit does not
flash five times, contact your dealer for a replacement or repair.
LAN (Green: 100Mbps; Yellow: 10Mbps)
2) Power Related Problems
The print server requires an external AC power adapter in order for it to function. If you have a
power problem, check to see whether the power cord or its connectors are damaged. More
importantly, check to see that the AC power adapter included with the print server matches the AC
voltage in your country or area. Using an incorrect AC adapter will damage your print server.
3) Print Port Related Problems
Printing data failure may be caused by a loose connection of the print server to the parallel port of
the printer. Check to see if any of the pins on the parallel port connector are damaged. In addition,
check the cable connection. If the pins are damaged, contact your dealer for a replacement
connector.
4) TCP/IP Troubleshooting
When you are configuring a new print server on your NT/UNIX server through LPR Port printing
under TCP/IP protocol, you might encounter the following problem in your initial installation steps:
" I can do the "arp" command. However, when I am going to ping or tftp the print server, it
always shows Request timed out. I have checked the print server’s power and it exactly passed
the POST. Besides, the network cabling is OK. As such, I can't do tftp command to get and put the
print server's configuration file and save its IP address permanently. I can't, therefore, continue
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installing the print server."
Regarding this problem, there are three possible causes:
A. The print server's Node ID you specified in the "arp" command is not correct.
If this is the case, please ensure the Node ID field in the corresponding entry of the print server's
IP address in NT's ARP cache table is correct by typing the following command at NT's DOS
prompt. "arp -a"
If the Node ID shown on the screen doesn't match the print server's Node ID, please follow the
instructions below to reset the entry.
1.At NT's DOS prompt, type "arp -d <print server's IP address>" to delete the current entry.
2.Type "arp -s <print server's IP> <print server's Node ID>" to specify a new ARP entry.
3.Refer to Chapter 7 for the detailed instructions to complete the installation.
B. The print server's IP address is duplicated or is as same as another computer's IP
address on the network.
If this is the case, please consult your network administrator to obtain an unused IP address for
your print server.
C. The print server is on one segment and your Windows NT server is on the other
segment.
(This troubleshooting guide will also apply to a multiple-segmented network while installing the print
server)
For example, assuming the print server is on Segment A, NT server is on Segment B, and there is
a gateway computer between Segment A and Segment B. The network might be a complete
TCP/IP network, or a hybrid of TCP/IP and IPX/SPX network.
If this is the case, you have to adopt the following steps, depending on which platform the gateway
computer is.
a. If the gateway computer is a NT/UNIX server:
You have to do the same "arp" command to specify an entry on the NT/UNIX computer as a
gateway in order for it to forward your subsequent "ping" or/and "tftp" commands to the print
server.
b. If the gateway computer is a Novell NetWare file server:
1. Due to the presence of this NetWare file server, the IPX/SPX protocol might be used on
your network. Therefore, we strongly suggest you run the PSAdmin from any client
computer and select "Manual Setup" to specify the print server's IP address (For more
detailed information about Manual Setup, please refer to Chapter 3).
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2. If the solution described above is not applicable, you have to follow the instructions below to
set up the print server's IP address.
For the purpose of explanation, we assume the NT server is on Segment A and its IP address is
192.72.214.66 (subnet mask: 255.255.255.224), the print server is going to be installed on
Segment B, with IP address, for example, 192.72.214.100.
1. Find an unused IP address on Segment A for temporary use in the following steps, for example,
192.72.214.68.
2. Connect your print server to Segment A as a networked node.
3. On your NT server, type, for example, "arp -s 192.72.214.68 00-40-01-3F-02-AB". Please note,
in this arp command you have to type 192.72.214.68 on purpose. Do not type this IP address as
192.72.214.100.
4. Type "tftp 192.722.214.68 get config.txt". The configuration file will then be retrieved and
transferred to your NT server.
5. Type "edit config.txt" to modify this configuration file.
6. In your editor, modify "BoxIPAddress" field from "0.0.0.0" to "192.72.214.100". Leave other
options as default and do not change their values. When done, save this new file and quit
from your editor. Please note, in this step you must specify an IP address which is valid on
Segment B, such as 192.72.214.100 in this example, rather than 192.72.214.68.
7. Type, for example, "tftp 192.72.214.68 put config.txt" to save this new configuration back to
print server.
8. Move the print server back to the Segment B.
9. Done!
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Appendix C: Frequently Asked Questions
1) Question A:
Print jobs are sent to the print queue successfully, but fail to be sent to the printer.
Possible explanations:
1. The Print server Name/Print Queue configuration is incorrect.
2. The Print server name specified and stored in the print server memory doesn’t match the
same one.
3. The power adapter connected to the print server is loose or disconnected.
4. The printer is off-line, jammed or out of paper.
Solutions:
1. Check all the information in print port setting.
2. Check all the information of the print server by running PSAdmin.
3. Check to see that if the power adapters are properly connected.
4. Recheck the print server connection by running the PSAdmin.
2) Question B
Print jobs start printing, but print very slowly or print unknown characters.
Possible explanation and solution:
A printer driver is missing or is incompatible with that printer. Using a print driver that is not
specific for the printer can cause printing errors. Install the proper printer driver. If these
printer drivers are not available to you, please contact your printer manufacturer.
3) Question C
The upgrading process indication bar stops and does not seem to proceed again while
upgrading the print server.
Possible Explanation:
There might be a network problem. This causes the upgrading procedure to fail.
Solutions:
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1) Check the wireless network connection, especially from the workstation running the
PSAdmin to the print server unit.
2) Upgrade the print server again by PSAdmin or WEB browser.
4) Question D
The setup Wizard can’t find print server.
Possible Explanation:
The Personal Firewall installed in your computer blocks the connection.
Solution:
Please disable the Personal Firewall temporarily or adjust the security level to lower.
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Appendix D: Additional Installation Instructions
Panasonic KX-P6100/6300/6500
If you are using a Panasonic KX-P6100/6300/6500 laser printer with the print server through the
Network Print Port under Windows 95/98, please redirect the printer named “Panasonic
KX-P6100 PCL” or “Panasonic KX-P6300 PCL”, or “Panasonic KX-P6500 PCL” to the print
server through the Network Print Port.
DO NOT redirect the printer named “Panasonic KX-P6100 GDI”, “Panasonic KX-P6300 GDI”, or
“Panasonic KX-P6500 GDI” to the print server.
Please note that the print server doesn’t support printing with host-based printers, e.g.
CAPT, GDI, and PPA printers. Furthermore, the print server doesn’t support any
non-printing functions of MFP (Multiple Function Printer).
In case of static electricity or noise of power cable issue causes print server to disconnect, please
re-plug the USB cable or re-start power to connect again.
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