TANDBERG Computer Monitor T2000 MXP User Manual

User Manual  
Software version F3  
D13377.03  
This document is not to be reproduced in whole or in part without permission in writing from:  
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User Manual  
Environmental Issues  
Thank you for buying a product, which contributes to a reduction in pollution, and thereby helps  
save the environment. Our products reduce the need for travel and transport and thereby reduce  
pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper)  
and low energy consuming products.  
Battery handling  
Batteries for the Remote Control are Long Life and Alkaline batteries saving the environment;  
please follow guidelines on the packing material for handling and disposal of the batteries.  
Waste handling  
There is no need to send any products or material back to TANDBERG as there are no  
consumables to take care of. Please contact your local dealer for information on local waste  
handling and recycling of electronic products.  
Production of products  
Our factories employ the most efficient environmental methods for reducing waste and pollution  
and ensuring the products are recyclable.  
Digital User Manuals  
TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals  
with a digital CD version. Instead of a range of different user manuals, there is now one CD which  
can be used with all TANDBERG products, in a variety of languages. The environmental benefits  
of this are significant. The CDs are recyclable and the savings on paper are huge. A simple web-  
based search feature helps users directly access the information they need. In addition, the  
TANDBERG video systems now have an intuitive on-screen help function, which provides a  
range of useful features and tips. If desired, the user manuals on the CD can still be printed  
locally.  
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D1337703_T2000_MXP_User_Manual  
Operator Safety Summary  
For your protection, please read these safety instructions completely before operating the  
equipment and keep this manual for future reference. The information in this summary is intended  
for operators. Carefully observe all warnings, precautions and instructions both on the apparatus  
and in the operating instructions.  
Equipment Markings  
The lightning flash symbol within an  
equilateral triangle is intended to alert the  
user to the presence of uninsulated  
dangerous voltageswithin the products  
enclosure that may be of sufficient  
magnitude to constitute a risk of electrical  
shock.  
The exclamation mark within an equilateral  
triangle is intended to alert the user to the  
presence of important operating and  
maintenance (servicing) instructions  
accompanying the equipment.  
Warnings  
.
.
.
Water and moisture - Do not operate the equipment under or near water - for example  
near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool  
or in areas with high humidity.  
Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not  
use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water  
for cleaning the exterior of the apparatus.  
Ventilation - Do not block any of the ventilation openings of the apparatus. Install in  
accordance with the installation instructions. Never cover the slots and openings with a  
cloth or other material. Never install the apparatus near heat sources such as radiators,  
heat registers, stoves, or other apparatus (including amplifiers) that produce heat.  
Grounding or Polarization - Do not defeat the safety purpose of the polarized or  
grounding-type plug. A polarized plug has two blades with one wider than the other. A  
grounding type plug has two blades and a third grounding prong. The wide blade or third  
prong is provided for your safety. If the provided plug does not fit into your outlet, consult  
an electrician.  
.
.
Power-Cord Protection - Route the power cord so as to avoid it being walked on or  
pinched by items placed upon or against it, paying particular attention to the plugs,  
receptacles, and the point where the cord exits from the apparatus.  
.
.
Attachments - Only use attachments as recommended by the manufacturer.  
Accessories - Most systems should only be used with a cart, stand, tripod, bracket, or  
table specified by the manufacturer, or sold with the apparatus. When a cart is used, use  
caution when moving the cart/apparatus combination to avoid injury from tip-over.  
Lightning - Unplug this apparatus during lightning storms or when unused for long periods  
of time.  
.
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User Manual  
.
.
ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger  
telecommunication line cord.  
Servicing - Do not attempt to service the apparatus yourself as opening or removing  
covers may expose you to dangerous voltages or other hazards, and will void the  
warranty. Refer all servicing to qualified service personnel.  
Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to  
qualified personnel under the following conditions:  
.
.
.
.
.
When the power cord or plug is damaged or frayed  
If liquid has been spilled or objects have fallen into the apparatus  
If the apparatus has been exposed to rain or moisture  
If the apparatus has been subjected to excessive shock by being dropped, or the  
cabinet has been damaged  
.
If the apparatus fails to operate in accordance with the operating instructions  
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D1337703_T2000_MXP_User_Manual  
Contact us  
If you have any questions, comments or suggestions, please see the Online Support service at  
It is also possible to send a fax or mail to the attention of:  
Product and Sales Support  
TANDBERG  
P.O. Box 92  
1325 Lysaker  
Norway  
Tel: +47 67 125 125  
Fax: +47 67 125 234  
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User Manual  
Table of Contents  
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D1337703_T2000_MXP_User_Manual  
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User Manual  
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1 Introduction  
The TANDBERG 2000 MXP provides a reliable, secure and wireless capable video  
communication system with superior presentation capabilities for small groups and offices.  
Audio Quality  
High-performance audio provides a richer, more complete visual communication experience. The  
MPEG4 AAC-LD standard is used to provide true standards-based CD-quality audio.  
Users can record and send stereo audio from presentation and playback sources using PCs,  
DVDs and VCRs.  
NEW  
NEW  
Enhanced packet loss handling in the audio decoder  
Improved lip synchronization  
Video Quality  
Features which ensure high quality video includes:  
TF  
.
.
.
.
.
Natural Video which provides 60 fields per second true interlaced picture.  
Support for H.264 in MultiSite, DuoVideo/H.239 and encryption.  
SXGA input and XGA output through DVI-I (analog or digital).  
H.264 video compression up to 2Mbps.  
Support native 16:9 Wide XGA monitors by increasing the resolution to 1280x768  
(WXGA).  
.
Automatic use of WXGA format when VGA Monitor Formatis set to Wide.  
Network  
The system supports videoconferencing via both IP and ISDN networks. The bandwidth  
capabilities are:  
.
.
.
up to 2Mbps* per call  
up to 2.3Mbps* total for a MultiSite conference.  
SIP support, for both point-to-point and MultiSite*.  
TF  
If channels are dropped during a videoconferencing session, downspeeding automatically  
maintains connections without interruption.  
TF  
NEW  
NEW  
Enhanced packet loss handling and downspeeding  
Remote software upgrade over ISDN  
Security  
TF  
Secure Conference provides embedded encryption for both Point-to-Point and MultiSite call and  
ensures both privacy and security.  
The system is delivered with integrated Expresswayfirewall traversal technology. When used  
together with a TANDBERG Border Controller it enables:  
.
.
Secure and seamless traversal of ANY firewall.  
No missing features when traversing the firewall works with H.264, MPEG4 audio,  
encryption.  
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D1337703_T2000_MXP_User_Manual  
.
.
Outside systems, such as home offices, to be part of the enterprise dial plan.  
Dialing to systems by URI, e.g. [email protected].  
NEW  
Standards based H.235 authentication towards Border Controller / Gatekeeper  
MultiSite*  
TF  
The embedded MultiSite functionality can cater for up to 4 video sites and 3 audio sites and  
supports screen layouts such as VoiceSwitched, AutoSplit, 4 Split and 5+1 Split. The MultiSite  
functionality supports any combination of ISDN and IP participants in a conference.  
A superior quality and reliability is ensured by:  
.
.
Supporting DuoVideo/H.239, encryption and H.264.  
Rate matching and Transcoding which supports different call rates for all sites in a  
MultiSite.  
T
F
T
F
The TANDBERG videoconferencing system can also be used purely as an audio-bridge (with an  
ISDN connection).  
Presentations  
The Natural Presenter Package* (NPP) makes it possible to run presentations and comprises:  
TF  
.
.
Digital Clarity which provides presentations of exceptionally high quality resolution video.  
TF  
Duo Video /H.239 which allows participants at the far end to simultaneously watch a  
presenter on one screen and a live presentation on the adjoining screen.  
TF  
.
.
PC Presenter which is an easily accessible PC connection over a wired VGA cable that  
supports up to SXGA resolution.  
PC SoftPresenter which shows PC images via the LAN connection supporting XGA  
TF  
resolution.  
Users can display video and presentations in the best layout based on the situation. Supported  
screen layouts are:  
.
.
.
Picture in Picture  
Picture outside Picture  
Side by Side  
PC zoom:  
.
The PC image is transferred in native resolution and may be controlled as a camera with  
zoom and pan/tilt to get SXGA resolution.  
NEW  
Auto Layout  
.
The system will automatically choose the best layout for the call  
NEW  
NEW  
New large Picture outside Picture layout for wide monitors  
Local PC Display  
.
Improved feature when using your local screen s a PC screen.  
User interfaces  
A web-interface is provided to handle:  
.
.
.
Text chat/closed captioning  
System management, diagnostics and software uploads  
Streaming which allows broadcasting of audio/video via an IP network  
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Introduction  
The On-Screen Menu:  
.
.
Easy interface for first-time users with symbols and descriptions  
Builds upon the familiar current interface  
True Localization with enhanced language support and international customization:  
.
Enabling Asian and non-Latin character text input on Web and API for local language in  
Phone Book and System Names  
NEW  
Usability upgrade and improved user feedback  
.
.
Improved Phone Book  
On-screen Warnings and Network Statistics information  
NEW  
Including support for Thai and Finnish On-Screen menu language  
The remote control has a simplified look and feel, auto system wake-up and large, easy-to-read  
keys.  
Interoperability  
The TANDBERG 2000 MXP is worldwide compatible with other standards-based  
videoconferencing systems.  
* - optional feature. To check which options are installed, select Control Panel - System Information in the menu.  
TF  
- TANDBERG First  
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D1337703_T2000_MXP_User_Manual  
1.1 At a Glance  
Camera  
The main camera is  
mounted on top of the  
monitor. The main  
camera includes a high  
quality color camera with  
a fast pan/tilt/zoom  
action. The main camera  
is controlled by the  
systems infra-red  
remote control and  
operates pan/tilt, focus  
and zoom.  
Monitor  
The monitor displays the  
far-end and near-end  
videoconferencing sites  
in addition to the menus.  
Note that the monitor  
pictures/drawings used  
in this manual might  
differ from the actual  
monitor model shipped  
with the system.  
Codec  
The codec is the heart of  
the system. Its main task  
is the compression of  
outgoing video, audio  
and data, the  
transmission of this  
information to the far end  
and the decompression  
of the incoming  
information - the name  
codec comes from a  
combination of the two  
words compression and  
decompression.  
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Introduction  
Remote Control  
The remote control is used to control all functions of the system. If the screen saver is activated  
(black monitor), touching the remote control will automatically wake up the system. The remote  
control uses 4 AAA batteries. The system will tell you when batteries are running low. Change the  
batteries at the back of the remote control.  
The reach of the remote control signal is 20 meters. For users sitting in an open plan office, this  
can cause problems. Use the little, white switch placed under the batteries to change the reach of  
the signal from 20 meters to 2 meters. This will prevent you from unintentionally controlling  
another video system, when you control your own system.  
Microphone  
The high quality table microphone is designed to be placed on a table during a videoconference.  
The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the  
system. The microphone cable should always point towards the system. The system will  
automatically equalize sound levels. Loud and soft voices are picked up and transmitted to the far  
end at approximately the same level.  
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1.2 Menu Structure  
The menu structure is divided in two. The Main Menu is available for all users and contains all  
functionality of the system. The Administrator Menu contains all the settings of the system. The  
Administrator Settings are accessible from the Main Menu by selecting Control Panel and  
Administrator Settings. Making changes to the Administrator Settings will change the behavior of  
the system. The menu structure for Main Menu and Administrator Settings is shown below.  
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Introduction  
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2 Installation  
Precautions:  
.
.
Never install communication wiring during a lightning storm.  
Never install jacks for communication cables in wet locations unless the jack is  
specifically designed for wet locations.  
.
Never touch uninstalled communication wires or terminals unless the telephone line has  
been disconnected at the network interface.  
.
.
Use caution when installing or modifying communication lines.  
Avoid using communication equipment (other than a cordless type) during an electrical  
storm. There may be a remote risk of electrical shock from lightning.  
Do not use the communication equipment to report a gas leak in the vicinity of the leak.  
Always connect the product to an earthed socket outlet.  
The socket outlet shall be installed near to the equipment and shall be easily accessible.  
Never install cables without first switching the power OFF.  
.
.
.
.
.
1TR6 network type is not approved for connection directly to the telecommunications  
network. This network type is only to be used behind a PABX.  
This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC  
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Installation  
2.1 Mounting  
When mounting the TANDBERG 2000 MXP, follow the figures below:  
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2.2 Connecting Cables  
Connect the cables according to the drawing below. This drawing shows only the active  
connectors. Some products may have additional non-working connectors.  
1. Power cable  
Connect the system power cable and monitor power cable to an electrical distribution socket.  
2. Monitor cables  
Connect the Video cable labelled "VGA IN, Main Monitor", the Audio cable (with adapter)  
labelled "Audio Out" and the power cable to the monitor as shown on the figure.  
3. Microphone cable  
Connect the microphone cable to the microphone.  
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Installation  
4. Camera cable  
Connect the camera cable labeled S-video outand "Control in" to the camera as shown on  
the figure.  
5 ISDN cables  
If using ISDN network, connect the ISDN cables to the ISDN sockets (S/T interface) provided  
by the network provider. The main ISDN number will be that number associated with the socket  
to which ISDN cable number 1 has been connected.  
Note! The system does not have a built-in network terminator. If the wall socket provides an  
ISDN U-interface, an NT1 between the system and the ISDN line is needed, see Appendix  
10 for more information.  
6. LAN cable  
To connect the system to a Local Area Network (LAN), connect the cable labeled "LAN  
Ethernet" to a suitable Ethernet port on the LAN.  
7. VGA cable  
For using a PC with your videoconferencing system, connect a PC to the codec with a VGA  
cable. For more information, see PC Presenter.  
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2.3 Monitor Configuration  
Power on the monitor and use the monitor remote control to select the "PC analog" video input  
and Hypersound OFF.  
How to select "PC analog" video input:  
1. Press "menu" on the monitor remote control. (Note! Not the TANDBERG remote control.)  
2. Select "Input select".  
3. Select "PC analog".  
How to set Hypersound OFF:  
1. Press "menu" on the monitor remote control.  
2. Select "Sound".  
3. Go down to "Hypersound" and set to "OFF". Use arrow keys left and right to change the  
setting.  
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Installation  
2.4 System Configuration  
The system must be configured for each installation. Configuration settings can be made via the  
system menu.  
Navigate through the menu system using the arrow keys and OK. Remember to press the Save  
button on the bottom of each menu to save the changes. Press Cancel (x) to return to the  
previous Menu. See General Use for more information about how to use the menus and the  
remote control.  
General configuration:  
1. Open the General Settings menu  
Press OK/Menu to open the Main Menu, if not already displayed. Select Control  
Panel - Administrator Settings - General to open the General Settings menu.  
2. Language  
Press OK in the Language field and select the wanted language from the list.  
3. System Name  
Enter a name in the System Name field using the number keys on the remote control,  
in the same way as with a mobile or cellular phone.  
4. Auto Answer, Max Call Length, Phone Book Settings and Permissions  
Leave Auto Answer, Max Call Length, Access code and Permissions unchanged if no  
special needs are required. See chapter General Settings for more information.  
5. Screen Settings  
When using wide screen (16:9) monitors, set TV Monitor Format to Wide (16:9).  
TANDBERG also recommends setting Picture Layout to Picture outside Picture when  
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D1337703_T2000_MXP_User_Manual  
using 16:9 monitors. Picture outside Picture provides a display layout optimized for  
wide screen monitors. The display layout may be changed at any time using the  
Layout button on the remote control.  
6. Software Options  
To activate all options for the system, a new option key must be entered in the  
Software Options menu (see paperwork accompanying the system). The Presenter  
option key should be entered under New Option Key. Any bandwidth option key  
should be entered under New Bandwidth Key. For more information on these  
options, please contact your TANDBERG representative.  
7. Save changes  
Remember to save any changes made in a menu by selecting the Save button on the  
menu line and pressing OK.  
Network configuration:  
1. Open the Network menu  
Press OK/Menu to open the Main Menu, if not already displayed. Select Control  
Panel - Administrator Settings - Network to open the Network menu.  
2. ISDN configuration  
Set the Network type to the desired network. Specify the settings for the selected  
network in the relevant menu. For details, follow the instructions in ISDN-BRI  
Settings. See also the examples in Appendix 9: Connecting the system to the  
Switched 56 network and in Appendix 10: Connecting the system to ISDN using NT1  
network adapters.  
3. LAN configuration  
Select LAN Settings in the Network menu and specify the necessary LAN settings  
according to the instructions from your LAN administrator. For details, follow the  
instructions in LAN Settings. If there is an H.323 Gatekeeper present on your LAN,  
refer to H.323 Settings as well.  
4. Network Profiles  
Please refer to Network Profiles for details  
5. Data Port  
Please refer to Data Port for details  
6. Save changes  
Remember to save any changes made in the menu by selecting the Save button on  
the Menu line and pressing OK.  
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3 General Use  
Wake up the system  
When the system is not in use, it is in standby mode and the screen is black. Wake up the system  
by picking up the remote control. An incoming call or pressing any key on the remote control will  
also wake up the system.  
If the system does not respond:  
.
.
Make sure that the system is switched on by using the On/Off switch located at the rear  
of the Codec.  
Verify that your monitor is switched on.  
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D1337703_T2000_MXP_User_Manual  
3.1 The Welcome Screen  
When the system is switched on, the welcome screen will be displayed. The welcome screen  
presents the menu and displays your main camera image in the background (main camera is  
system default). The ISDN/IP numbers and the system name are displayed in the upper right  
corner. The ISDN Number and IP Number are the dial-in numbers of the system.  
The welcome screen provides you with the most important system information:  
.
.
.
.
System Name  
Your ISDN Number  
Your IP Address or IP Number  
Indications of Missed Calls or Warnings if any  
It is possible to customize the text on the welcome screen. See Menu Settings for how to edit  
welcome text.  
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General Use  
3.2 Using the Remote Control  
The system is controlled with a remote control. Think of the remote control as a mobile phone  
with number keys and call keys. Use the arrow keys and OK to navigate the menu. The systems  
most commonly used functions are also accessible directly from the remote control.  
The Infra Red (IR) sensor for the remote control is located in front of the WAVE II Camera.  
1. Mic Off turns your microphone on and  
off, see Mic off.  
2. Arrow keys are used for navigation in  
the menu and for moving the camera*  
when the menu is hidden, see  
Navigation.  
3. Volume + and adjusts the Codec  
volume only and not the monitor's  
volume, see Volume + and -.  
4. The Layout key toggles between full  
screen and different display layouts, see  
Layout.  
5. Cancel takes you back one step in the  
menu system. Use Cancel to delete  
characters in an input field, see  
Navigation.  
6. Press the Call key to place a call, see  
Make a Call.  
7. Camera presets define specific camera  
positions. Move the camera to the  
desired position and press and hold a  
number key for 1 second to save the  
current camera position to that number  
key. To activate a preset whilst in a call,  
simply press and release that number  
key, see Camera Presets.  
8. Snapshot takes a snapshot of your video  
only while you are in a call, see Take  
New Snapshot.  
9. The Presentation key switches to a  
predefined presentation source. If the  
Presentation key is held down for 1  
second then the Presentation video  
sources menu will appear, see  
Presentation Key.  
10. Press OK/Menu to show the menu and  
to select menu items, see Navigation.  
11. Use Zoom + and to zoom the camera  
in and out.*  
12. Selfview displays your outgoing video.  
Press Selfview again to turn selfview off,  
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D1337703_T2000_MXP_User_Manual  
see Selfview.  
13. Use the Phone Book to store and recall  
video contacts for easy placement of  
calls, see Phone Book.  
14. Use the red End Call key to end the  
current call. Pressing this key when not  
in a call will place the system in Standby  
mode, see End Call and Standby.  
15. Number/Letter keys function in the same  
manner as with a mobile or cellular  
phone, see Number and Letter keys.  
16. Press Touch tones when you are in a  
call and need to dial extension numbers  
etc. (instead of presets). Press the  
OK/Menu button to exit Touch Tones,  
see Touch tones.  
*This does not apply to all systems with small integrated cameras.  
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General Use  
3.2.1  
Navigation  
Arrow keys and OK  
Navigate in the menu with the arrow keys on the remote control. The  
orange selector on screen shows the selected item. Press OK to select.  
Cancel key  
In the main menu, pressing Cancel (X) will hide the menu. If the menu is  
hidden, bring it back with OK. In other menus, pressing Cancel (X) takes  
you one step back. In an input field, pressing Cancel (X) will delete  
characters/numbers to the left.  
Back/Cancel button  
The X button in the menu corresponds with the X key on the remote.  
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D1337703_T2000_MXP_User_Manual  
3.2.2  
Selfview  
The term Selfviewmeans the outgoing image. In a normal call, using main camera, this is the  
image of your self. The Selfview button toggles the images between Far End, Selfview and Dual  
Video (if any).  
How to use Selfview:  
1. Outside a call, pressing the Selfview button will switch between the near end video and a  
black screen on the main monitor.  
2. In a point to point call, press the Selfview button once to switch from far end video to near  
end video see a full screen picture of the outgoing video. Press Selfview again to go back  
to normal.  
3. In a point to point call with a dual video stream, the dual stream is displayed in the big  
picture. Press the Selfview button to toggle to the Near End picture, then the Far End  
picture, and finally back to the dual stream.  
The above behaviour is similar for both single monitor systems and dual monitor systems.  
Selfview applies for the main monitor.  
3.2.2.1 Local PC Display  
When using the screen as your PC screen, it is recommended to set Local PC Display to On, see  
Screen Settings. That implies that you can display your PC locally while having a  
videoconference, and you can keep on working without having the Far End participant watching  
your PC screen.  
It is also recommended to keep the Auto Layout setting On (default) to get a suitable layout when  
toggling from Local PC Display mode to standard conference mode.  
Use the Selfview button to toggle between Local PC Display mode and standard videoconference  
mode. An indicator tells you that your PC image is displayed locally.  
Example:  
You are using the system as a PC and get an incoming call.  
When the setting Use Screen as Local PC monitoris On, you will keep your PC image  
displayed locally and the incoming call pops up as smaller images in a 1+3 layout. You  
will see Local PC displayed in the big picture and Far End and Near End (your self)  
displayed in smaller pictures.  
Press the Selfview button to switch to standard conference mode. The Local PC image  
is no longer displayed and Far End is displayed in the big picture. Press Selfview again  
to see Near End. Pressing Selfview a third time will bring back the Local PC display  
mode.  
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General Use  
3.2.3  
Layout  
The layout of the screen can either be shown as Picture in Picture (PIP) or Picture outside Picture  
(POP) when displaying more than one video image. The behaviour of the Layout button is  
dependent on the Picture Layout setting in Screen Settings.  
3.2.3.1 Picture in Picture  
When Picture Layout is set to PIP, the Layout button makes it possible to see a second image in  
a smaller view in one of the corners of the screen. The second image will be placed on top of the  
main image. The user can decide in which corner the second image is to be displayed.  
3.2.3.2 Picture outside Picture  
When Picture Layout is set to POP, the Layout button makes it possible to see up to three images  
in a composition optimized for wide screens. The second image can be displayed either as a  
side-by-side the main image (1+1) or smaller images next to the main image (1+2 and 1+3).  
Press the Layout button once to get side-by-side view (1+1). Press again to get the layouts 1+2  
and 1+3, and finally go back to full screen view. You can also go back to full screen directly by  
pressing and holding Layout for 1 second. It is recommended to use Picture outside Picture for  
wide screen monitor systems.  
3.2.3.3 Auto Layout  
The system will automatically choose the best layout for your call. The layouts vary depending on  
how many participants there are and if you use a dual video source or not. You can however  
always change layout manually with the Layout button. Auto Layout applies when you open or  
close a dual stream, or add or disconnect participants.  
Auto Layout also includes the former automatic PIP. That implies that PIP will automatically be  
shown when suitable, e.g. to display selfview when you move your near end camera. The  
automatic PIP times out after a couple of seconds.  
If Auto Layout is Off you will get no automatic layout changes during a call and the user must  
manually control the images with the Layout button. Auto Layout is default On. To turn Auto  
Layout Off, go to Screen Settings.  
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3.2.4  
Mic Off  
To mute the microphone during a call, press the Mic off button. An on-screen indicator appears in  
the upper right corner when the microphone is off. In a call, if audio is detected, the on-screen  
symbol will start to flash. Pressing the Mic off button one more time will activate the microphone  
again.  
Note that Mic off will mute all microphone inputs, but will not mute audio from the AUX and VCR  
inputs.  
When an incoming call is answered, the microphone may be in the off state because the Auto  
Answer setting is On+Mic off, see Auto Answer. The icon will start to flash when you start  
speaking. Remember to turn the microphone on before a meeting.  
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General Use  
3.2.5  
Volume + and -  
Press the Volume key to adjust the volume level. An on-screen indicator will show the current  
level.  
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3.2.6  
Number and Letter keys  
Pressing a number key when outside a call will bring up the call menu. When in a call, the  
number keys are used for Camera Presets. Press a number and go to the corresponding Camera  
Preset (see Camera Presets). However, when having an input field where numbers are required,  
the system automatically goes to number mode and numbers can be dialed with the number keys  
as usual.  
When in an input field where letters are required, the system automatically goes to letter mode.  
Writing letters works like on a mobile phone. Press the key that corresponds to your desired  
letter. Press the key as many times as needed to get the right letter. Change to lower or back to  
upper case letters with the a/A key, and space with the 0 _ key.  
To write numbers in a text input field, press the button through all the letters. Press once more  
and the number will appear.  
Example: How do I write "System 123" in the System Name input field (in General in  
Administrator Settings)?  
Press the 7-key four times to get an "S".  
Press the #-key once to switch between upper case and lower case letters.  
Press the 9-key three times to get a "y".  
Press the 7-key four times to get an "s".  
Press the 8-key once to get a "t".  
Press the 3-key twice to get an "e".  
Press the 6-key once to get an "m".  
Press the 0-key once to get space.  
Press the 1-key three times to get a "1".  
Press the 2-key four times to get a "2".  
Press the 3-key four times to get a "3".  
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General Use  
3.2.7  
Touch Tones  
If wanting to dial extension numbers during a call, press the Touch tones button to activate the  
number keys, otherwise the number keys will activate the corresponding camera presets. An  
indicator will tell that Touch tones are enabled. Finish with OK to exit Touch tone mode.  
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3.3 On-screen Indicators  
The system has a number of icons signaling different settings:  
Microphone Off  
This indicator is shown when the microphone is turned off. Press the Mic off  
button again to turn the microphone back on, see Mic Off for details.  
Volume Off  
This indicator is shown when the volume is turned off. Press Volume + to turn the  
volume back on, see Volume + and - for details.  
Secure Conference, AES  
This double padlock indicator is shown when AES encryption (Secure  
Conference) is active, see Security for details.  
Secure Conference, DES  
This padlock indicator is shown when DES encryption (Secure Conference) is  
active, see Security for details.  
Not Secure Conference  
This open padlock indicator is shown during the initialization phase for AES or  
DES encryption. During this period the call is not secure, see Security for details.  
Warning  
This indicates that the system has detected a warning. Select the icon and press  
OK to see details on the warning. Please see Warnings for a list of possible  
warnings.  
Bad Network  
This indicator appears if the system detects network anomalies like packet loss,  
jitter etc., during a call. Open the menu by pressing the OK/Menu button and  
select the warnings icon too see details.  
Floor  
This indicator is shown when you are displayed in full screen in a multipoint  
conference, see Request Floor and Release Floor for details.  
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General Use  
Telephone  
This indicates that there is a telephone participant in the conference. The  
displayed number indicates how many telephone participants there are in the  
conference.  
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3.4 Using the Menu  
Main menu outside a call and in a call.  
Press the Menu button on the remote control to display the menu. The menu contains all  
functions needed in order to control the system.  
The menu contains the following items:  
.
Make a Call/Add Another Call  
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General Use  
.
.
.
.
.
.
Standby/End Call  
Camera Control  
Presentation  
MultiSite Services  
Control Panel  
Close  
See Menu Structure for a full overview of the menu.  
The functions of the menu are displayed as icons. The currently selected icon is marked by an  
orange square, and the name of the corresponding function is displayed on the line above, see  
the figure above.  
Press the OK button to activate the current selected function.  
The menu automatically times out after 15 seconds if not used, see Menu timeout. Press the  
Menu button to bring it back. It is also possible to hide the menu manually by pressing the Cancel  
button on the remote control or select the Close icon in the menu.  
* Systems with no Camera Control icon available may have a Far End Control icon present when in a call and Far End  
Control possible.  
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3.5 Make a Call  
Display the call menu by either:  
1. Select Make a Call from the menu, or  
2. Press the green Call button on the remote control  
The TANDBERG system can make both video calls and telephone calls.  
Call Settings specifies the quality of the call. It is possible to alter the default call settings for the  
current call if required. The Default Call Settings are defined in Control Panel - Administrator  
Settings - Call Quality - Default Call Settings.  
It is possible to start streaming from this menu.  
For setting up a MultiSite conference, see Add Call for more details.  
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General Use  
3.5.1  
Place Video Call  
In the Make a Call menu enter the Dial Number either:  
1. Manually, or  
2. Select the book symbol in order to display the Phone Book and select a conference  
participant.  
When dialing manually, toggle between ABC/abc by pressing the # button on the remote control  
and between abc/123 by holding the # button for one second. Use a star as separator in IP  
addresses. If a system is registered on a gatekeeper or border controller with DNS support, there  
are several ways to call into the system:  
.
.
.
.
.
<IP address>  
<E.164>  
<H.323 ID>  
<H.323 ID>@<domain>  
<E.164>@<domain>  
See H.323 Settings for details.  
Place the call by either:  
1. Press OK on the remote control so that the Place Video Call icon is selected, and press  
OK once again, or  
2. Use the arrow button on the remote control to select the Place Video Call icon and press  
OK, or  
3. Press the green call button on the remote control.  
Note that the call will be set up as a telephone call if the Call Type in Call Settings is set to  
Telephone Call. See Default Call Settings for more details.  
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3.5.2  
Place Telephone Call  
In the Make a Call menu enter the Dial Number either:  
1. Manually, or  
2. Select the book symbol in order to display the Phone Book and select a conference  
participant, see Phone Book for details.  
When entering a Dial Number manually, toggle between abc/123 by pressing the # button on the  
remote control for one second. Use a star as separator in IP addresses.  
Place the call by either:  
1. Press OK on the remote control, select the Place Telephone Call icon and press OK once  
again, or  
2. Use the arrow button on the remote control to select the Place Telephone Call icon and  
press OK.  
When dialing a telephone number and pressing the green Call button on the remote control, the  
system will in most cases automatically interpret the number as a telephone number and not a  
video number. The interpretation can sometimes take a little while and it is faster to use the Place  
Telephone Call button in the menu.  
See Default Call Settings for more details.  
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General Use  
3.5.3  
Add Call  
(optional feature)  
Conference systems with built-in MultiSite can handle up to 4 video calls and 3 telephone calls  
simultaneously.  
It is possible to both set up a conference with many participants and also add participants during  
a conference.  
Set up a conference with two or more participants  
In the Make a Call menu enter the Dial Number either:  
1. Manually, or  
2. Select the book symbol in order to display the Phone Book and select a conference  
participant, see Phone Book for details. It is also possible to select a predefined MultiSite  
entry, see New MultiSite Contact.  
3. Press OK on the remote control.  
Add another participant to the conference by either:  
1. Select the Add Video Call icon if the next participant is using a video system, and press  
OK, or  
2. Select the Add Telephone Call icon if the next participant is using a telephone system,  
and press OK.  
A new entry is now displayed in the call list. Enter the number as described above.  
It is also possible to set up a list of all the wanted conference participants by selecting the Add  
Video Calls and Add Telephone Calls the wanted number of times, and enter their numbers  
afterwards.  
Place a MultiSite call:  
1. If the call is a mixed conference with both video and telephone participants, select the  
Place Video Call icon, or  
2. If the call is a conference with telephone participants only, select the Place Telephone  
Call icon.  
Add participant(s) during a conference  
Display the call menu during a call by either:  
1. Select Make a Call from the menu, or  
2. Press the green Call button on the remote control  
Enter the new participants in the same way as described above.  
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General Use  
3.5.4  
Call Settings  
The Call Settings specifies the quality of the call. Each call will be set up with the Default Call  
Settings if the settings are not altered. In this case the field is named Default Call Settings. If the  
settings for some reason are altered for the current participant in the current call, the name of the  
field will be changed to reflect this.  
Usually it is not necessary for the user to alter the settings.  
The Default Call Settings are defined in Control Panel - Administrator Settings - Call Quality -  
Default Call Settings.  
When setting up a call in the Make a Call menu:  
1. Select the Default Call Settings field for the participant and press the OK button on the  
remote control.  
2. Make desired changes to Call Type, Network, Bandwidth and Restrict (56k). If this is to  
be the new default call settings, select Set as Default in the menu.  
3. Select the OK icon and press the OK button on the remote control. The name of the Call  
Settings field will reflect the changes made.  
It is possible to make the changes made to the Call Settings default by selecting Set as Default  
and OK. These settings will now be the default settings for all future manually dialed calls.  
These settings are also available in the menu Control Panel - Administrator Settings - Call Quality  
- Default Call Settings.  
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3.5.5  
Streaming  
Streaming lets you broadcast your meeting to participants on web. The web participants can  
listen to the meeting, see snapshots, but not participate themselves. Snapshots of current stream  
(if MultiSite), selfview, far end and DuoVideo streams are accessible via http. See Appendix 6 for  
descriptions of the possible snapshot files.  
How to use Streaming:  
1. Choose Streaming from the Call Menu to open the Streaming menu.  
2. Press Start Streaming from the menu line. An indicator will appear on the screen when  
streaming is activated.  
3. Press Stop Streaming to end streaming. Streaming will also end when you disconnect the  
call.  
4. Press Streaming Settings if you want to change streaming settings (see Streaming  
Settings below)  
How to view streaming from a PC:  
1. After streaming is started, an easy way to view the streamed audio/video is to start your  
Web browser and enter the IP-address of the streaming system.  
2. After the Web page of the system is shown, click on Streaming. Alternatively, enter  
http://<codec ip-address>/stream.sdp  
Streaming Settings  
Address  
Address is defined as the IP-address of a streaming client, streaming  
server or a multicast address. Giving an address in the range 224.0.0.1-  
239.255.255.255 will broadcast the stream to any host that has joined  
the specified multicast group. Specifying normal broadcast address  
255.255.255.255 will broadcast to any members on the LAN.  
Address Port  
If several codecs are streaming to the same IP-address, different ports  
have to be used in order for the client to know which stream to receive.  
If the first codec streams on port 2240 and the second codec on port  
2250, the client has to specify which port to listen to. Video is  
transmitted on the specified port; audio is transmitted on the port  
number 4 above the specified video port, in this case 2244 and 2254.  
TTL/Router  
Hops  
This is used for streaming data to limit how many routers the data  
should pass before it is rejected. If TTL is set to 2, data will not traverse  
more than 2 router hops.  
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General Use  
Streaming  
Source*  
.
Auto: Enables streaming of both local and far end video.  
Selection of which site to be streamed is done using voice  
switching (the site that speaks is streamed).  
.
.
Local: Only the local video will be streamed.  
Remote: Only the far end video will be streamed.  
Local and far end audio is always streamed.  
Allow Remote  
Start  
.
.
On: Streaming can be started from external user interfaces like  
the Web-browser or Telnet session.  
Off: Streaming can only be started from the Video Conferencing  
System User Interface using the remote control, or by using the  
Data port. This will prevent activation of streaming using Web  
browser or Telnet sessions. See also Password section below  
Announcements  
Video Rate  
.
.
On: The codec will announce to the network that it is streaming.  
This enables a streaming client (e.g. a PC) to connect to the  
codecs streaming session. Used by Cisco IP/TV.  
Off: No announcement packets will be transmitted.  
Defines the Video streaming rate from the system. Range is 16 kbps -  
320 kbps. In addition, audio (G.711) streaming rate is 64 kbps, providing  
a maximum streaming rate of 384 kbps.  
Streaming  
Password  
Set password so that only participants entering correct password will be  
able to view the streaming session. Entering a password will prevent  
unauthorized people from accessing the streaming session.  
*The streaming source setting is not available when streaming only is supported outside a call.  
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