User Manual
Software version F3
D13377.03
This document is not to be reproduced in whole or in part without permission in writing from:
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User Manual
Environmental Issues
Thank you for buying a product, which contributes to a reduction in pollution, and thereby helps
save the environment. Our products reduce the need for travel and transport and thereby reduce
pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper)
and low energy consuming products.
Battery handling
Batteries for the Remote Control are Long Life and Alkaline batteries saving the environment;
please follow guidelines on the packing material for handling and disposal of the batteries.
Waste handling
There is no need to send any products or material back to TANDBERG as there are no
consumables to take care of. Please contact your local dealer for information on local waste
handling and recycling of electronic products.
Production of products
Our factories employ the most efficient environmental methods for reducing waste and pollution
and ensuring the products are recyclable.
Digital User Manuals
TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals
with a digital CD version. Instead of a range of different user manuals, there is now one CD which
can be used with all TANDBERG products, in a variety of languages. The environmental benefits
of this are significant. The CDs are recyclable and the savings on paper are huge. A simple web-
based search feature helps users directly access the information they need. In addition, the
TANDBERG video systems now have an intuitive on-screen help function, which provides a
range of useful features and tips. If desired, the user manuals on the CD can still be printed
locally.
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Operator Safety Summary
For your protection, please read these safety instructions completely before operating the
equipment and keep this manual for future reference. The information in this summary is intended
for operators. Carefully observe all warnings, precautions and instructions both on the apparatus
and in the operating instructions.
Equipment Markings
The lightning flash symbol within an
equilateral triangle is intended to alert the
user to the presence of uninsulated
“dangerous voltages” within the product’s
enclosure that may be of sufficient
magnitude to constitute a risk of electrical
shock.
The exclamation mark within an equilateral
triangle is intended to alert the user to the
presence of important operating and
maintenance (servicing) instructions
accompanying the equipment.
Warnings
.
.
.
Water and moisture - Do not operate the equipment under or near water - for example
near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool
or in areas with high humidity.
Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not
use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water
for cleaning the exterior of the apparatus.
Ventilation - Do not block any of the ventilation openings of the apparatus. Install in
accordance with the installation instructions. Never cover the slots and openings with a
cloth or other material. Never install the apparatus near heat sources such as radiators,
heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Grounding or Polarization - Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide blade or third
prong is provided for your safety. If the provided plug does not fit into your outlet, consult
an electrician.
.
.
Power-Cord Protection - Route the power cord so as to avoid it being walked on or
pinched by items placed upon or against it, paying particular attention to the plugs,
receptacles, and the point where the cord exits from the apparatus.
.
.
Attachments - Only use attachments as recommended by the manufacturer.
Accessories - Most systems should only be used with a cart, stand, tripod, bracket, or
table specified by the manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury from tip-over.
Lightning - Unplug this apparatus during lightning storms or when unused for long periods
of time.
.
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User Manual
.
.
ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication line cord.
Servicing - Do not attempt to service the apparatus yourself as opening or removing
covers may expose you to dangerous voltages or other hazards, and will void the
warranty. Refer all servicing to qualified service personnel.
Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to
qualified personnel under the following conditions:
.
.
.
.
.
When the power cord or plug is damaged or frayed
If liquid has been spilled or objects have fallen into the apparatus
If the apparatus has been exposed to rain or moisture
If the apparatus has been subjected to excessive shock by being dropped, or the
cabinet has been damaged
.
If the apparatus fails to operate in accordance with the operating instructions
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Contact us
It is also possible to send a fax or mail to the attention of:
Product and Sales Support
TANDBERG
P.O. Box 92
1325 Lysaker
Norway
Tel: +47 67 125 125
Fax: +47 67 125 234
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User Manual
Table of Contents
Navigation................................................................................................................ 19
Touch Tones............................................................................................................ 25
3.4 Using the Menu.................................................................................................................... 28
Call Settings............................................................................................................. 35
3.8 Standby................................................................................................................................ 40
Call Log.................................................................................................................... 46
My Contacts............................................................................................................. 47
3.10.1 Move Camera .......................................................................................................... 59
3.10.2 Far End Control........................................................................................................ 60
3.10.3 Camera Presets....................................................................................................... 61
3.10.4 TANDBERG Tracker................................................................................................ 62
3.10.5 Picture Control ......................................................................................................... 63
3.10.6 Camera Tracking ..................................................................................................... 64
3.11 Presentation....................................................................................................................... 65
3.11.1 Presentation Key...................................................................................................... 66
3.11.2 Presentation Menu................................................................................................... 67
3.11.3 PC Presenter (DVI/XGA Input) ................................................................................ 68
3.11.4 PC Soft Presenter and VNC .................................................................................... 69
3.11.5 Dual Stream (DuoVideoTF/H.239)........................................................................... 70
3.11.6 Take New Snapshot................................................................................................. 71
3.11.7 Display Snapshot..................................................................................................... 72
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3.12.1 Request Floor and Release Floor............................................................................ 76
3.12.2 Conference Layout................................................................................................... 77
3.12.3 Terminal Names....................................................................................................... 78
3.12.4 Chair Control............................................................................................................ 79
3.12.5 Assign Floor and Release Floor from Participant.................................................... 80
3.12.6 View Site and End View........................................................................................... 81
3.12.7 Disconnect Participant ............................................................................................. 82
3.12.8 Terminate Meeting................................................................................................... 83
3.12.9 More about MultiSite (embedded MCU) .................................................................. 84
3.13.1 Diagnostics .............................................................................................................. 86
3.13.2 Text Chat ................................................................................................................. 98
3.13.3 Audio Demo ............................................................................................................. 99
3.13.4 Administrator Settings............................................................................................ 100
3.13.5 Restart ................................................................................................................... 101
3.13.6 User Guide............................................................................................................. 102
Language............................................................................................................... 105
Max Call Length..................................................................................................... 108
Welcome Menu...................................................................................................... 120
Display Welcome Text........................................................................................... 124
Welcome Text........................................................................................................ 125
Administrator Password......................................................................................... 126
Max Upstream Rate (kbps).................................................................................... 142
4.5 Audio.................................................................................................................................. 148
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4.6 Video.................................................................................................................................. 156
MultiSite Picture Mode........................................................................................... 161
Encryption.............................................................................................................. 165
Encryption Mode.................................................................................................... 166
4.8 Network.............................................................................................................................. 168
LAN Settings.......................................................................................................... 171
Data Port................................................................................................................ 189
4.9 Restore Default Settings.................................................................................................... 190
Video...................................................................................................................... 192
Audio...................................................................................................................... 194
Network.................................................................................................................. 195
5.3 DVD / VCR......................................................................................................................... 198
5.7 Stereo Speaker Kit............................................................................................................. 203
5.13 Extended Display Identification Data (EDID)................................................................... 209
Index..................................................................................................................................... 241
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1 Introduction
The TANDBERG 2000 MXP provides a reliable, secure and wireless capable video
communication system with superior presentation capabilities for small groups and offices.
Audio Quality
High-performance audio provides a richer, more complete visual communication experience. The
MPEG4 AAC-LD standard is used to provide true standards-based CD-quality audio.
Users can record and send stereo audio from presentation and playback sources using PCs,
DVDs and VCRs.
NEW
NEW
Enhanced packet loss handling in the audio decoder
Improved lip synchronization
Video Quality
Features which ensure high quality video includes:
TF
.
.
.
.
.
Natural Video which provides 60 fields per second true interlaced picture.
Support for H.264 in MultiSite, DuoVideo/H.239 and encryption.
SXGA input and XGA output through DVI-I (analog or digital).
H.264 video compression up to 2Mbps.
Support native 16:9 Wide XGA monitors by increasing the resolution to 1280x768
(WXGA).
.
Automatic use of WXGA format when ”VGA Monitor Format” is set to Wide.
Network
The system supports videoconferencing via both IP and ISDN networks. The bandwidth
capabilities are:
.
.
.
up to 2Mbps* per call
up to 2.3Mbps* total for a MultiSite conference.
SIP support, for both point-to-point and MultiSite*.
TF
If channels are dropped during a videoconferencing session, downspeeding automatically
maintains connections without interruption.
TF
NEW
NEW
Enhanced packet loss handling and downspeeding
Remote software upgrade over ISDN
Security
TF
Secure Conference provides embedded encryption for both Point-to-Point and MultiSite call and
ensures both privacy and security.
The system is delivered with integrated Expressway™ firewall traversal technology. When used
together with a TANDBERG Border Controller it enables:
.
.
Secure and seamless traversal of ANY firewall.
No missing features when traversing the firewall – works with H.264, MPEG4 audio,
encryption.
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.
.
Outside systems, such as home offices, to be part of the enterprise dial plan.
Dialing to systems by URI, e.g. [email protected].
NEW
Standards based H.235 authentication towards Border Controller / Gatekeeper
MultiSite*
TF
The embedded MultiSite functionality can cater for up to 4 video sites and 3 audio sites and
supports screen layouts such as VoiceSwitched, AutoSplit, 4 Split and 5+1 Split. The MultiSite
functionality supports any combination of ISDN and IP participants in a conference.
A superior quality and reliability is ensured by:
.
.
Supporting DuoVideo/H.239, encryption and H.264.
Rate matching and Transcoding which supports different call rates for all sites in a
MultiSite.
T
F
T
F
The TANDBERG videoconferencing system can also be used purely as an audio-bridge (with an
ISDN connection).
Presentations
The Natural Presenter Package* (NPP) makes it possible to run presentations and comprises:
TF
.
.
Digital Clarity which provides presentations of exceptionally high quality resolution video.
TF
Duo Video /H.239 which allows participants at the far end to simultaneously watch a
presenter on one screen and a live presentation on the adjoining screen.
TF
.
.
PC Presenter which is an easily accessible PC connection over a wired VGA cable that
supports up to SXGA resolution.
PC SoftPresenter which shows PC images via the LAN connection supporting XGA
TF
resolution.
Users can display video and presentations in the best layout based on the situation. Supported
screen layouts are:
.
.
.
Picture in Picture
Picture outside Picture
Side by Side
PC zoom:
.
The PC image is transferred in native resolution and may be controlled as a camera with
zoom and pan/tilt to get SXGA resolution.
NEW
Auto Layout
.
The system will automatically choose the best layout for the call
NEW
NEW
New large Picture outside Picture layout for wide monitors
Local PC Display
.
Improved feature when using your local screen s a PC screen.
User interfaces
A web-interface is provided to handle:
.
.
.
Text chat/closed captioning
System management, diagnostics and software uploads
Streaming – which allows broadcasting of audio/video via an IP network
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Introduction
The On-Screen Menu:
.
.
Easy interface for first-time users with symbols and descriptions
Builds upon the familiar current interface
True Localization with enhanced language support and international customization:
.
Enabling Asian and non-Latin character text input on Web and API for local language in
Phone Book and System Names
NEW
Usability upgrade and improved user feedback
.
.
Improved Phone Book
On-screen Warnings and Network Statistics information
NEW
Including support for Thai and Finnish On-Screen menu language
The remote control has a simplified look and feel, auto system wake-up and large, easy-to-read
keys.
Interoperability
The TANDBERG 2000 MXP is worldwide compatible with other standards-based
videoconferencing systems.
* - optional feature. To check which options are installed, select Control Panel - System Information in the menu.
TF
- TANDBERG First
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1.1 At a Glance
Camera
The main camera is
mounted on top of the
monitor. The main
camera includes a high
quality color camera with
a fast pan/tilt/zoom
action. The main camera
is controlled by the
system’s infra-red
remote control and
operates pan/tilt, focus
and zoom.
Monitor
The monitor displays the
far-end and near-end
videoconferencing sites
in addition to the menus.
Note that the monitor
pictures/drawings used
in this manual might
differ from the actual
monitor model shipped
with the system.
Codec
The codec is the heart of
the system. Its main task
is the compression of
outgoing video, audio
and data, the
transmission of this
information to the far end
and the decompression
of the incoming
information - the name
codec comes from a
combination of the two
words compression and
decompression.
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Introduction
Remote Control
The remote control is used to control all functions of the system. If the screen saver is activated
(black monitor), touching the remote control will automatically wake up the system. The remote
control uses 4 AAA batteries. The system will tell you when batteries are running low. Change the
batteries at the back of the remote control.
The reach of the remote control signal is 20 meters. For users sitting in an open plan office, this
can cause problems. Use the little, white switch placed under the batteries to change the reach of
the signal from 20 meters to 2 meters. This will prevent you from unintentionally controlling
another video system, when you control your own system.
Microphone
The high quality table microphone is designed to be placed on a table during a videoconference.
The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the
system. The microphone cable should always point towards the system. The system will
automatically equalize sound levels. Loud and soft voices are picked up and transmitted to the far
end at approximately the same level.
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1.2 Menu Structure
The menu structure is divided in two. The Main Menu is available for all users and contains all
functionality of the system. The Administrator Menu contains all the settings of the system. The
Administrator Settings are accessible from the Main Menu by selecting Control Panel and
Administrator Settings. Making changes to the Administrator Settings will change the behavior of
the system. The menu structure for Main Menu and Administrator Settings is shown below.
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Introduction
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2 Installation
Precautions:
.
.
Never install communication wiring during a lightning storm.
Never install jacks for communication cables in wet locations unless the jack is
specifically designed for wet locations.
.
Never touch uninstalled communication wires or terminals unless the telephone line has
been disconnected at the network interface.
.
.
Use caution when installing or modifying communication lines.
Avoid using communication equipment (other than a cordless type) during an electrical
storm. There may be a remote risk of electrical shock from lightning.
Do not use the communication equipment to report a gas leak in the vicinity of the leak.
Always connect the product to an earthed socket outlet.
The socket outlet shall be installed near to the equipment and shall be easily accessible.
Never install cables without first switching the power OFF.
.
.
.
.
.
1TR6 network type is not approved for connection directly to the telecommunications
network. This network type is only to be used behind a PABX.
This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC
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