TANDBERG Car Video System D1389804 User Manual
• Stream and archive video and H.239 dual stream  
presentations  
• Easy capture of video conferences using any H.323  
videoconferencing endpoint  
• Content creation from anywhere using TANDBERG  
Content  
Server  
Expressway™  
• Scheduled or ad hoc call support with dial in and dial  
out capabilities  
• Synchronized streaming of video and presentation in  
live and on demand modes  
• Compatible with major streaming formats  
• Unicast and multicast streaming support  
• Built-in web based management interface  
• Built-in web based content library  
• High-capacity internal storage.  
User  
Guide  
Software version 2.1  
D13898.04  
DECEMBER 2006  
Download from Www.Somanuals.com. All Manuals Search And Download.  
TANDBERG CONTENT SERVER  
USER GUIDE  
About Basic H.323 Services.........................................21  
Call Recording Test......................................................21  
Basic H.323 Services Setup via  
Finding the Information You Need  
What’s New in this Version?................................................7  
Content Server Interface – Step 3.....................................22  
About Basic H.323 Services.........................................22  
Web Server Setup........................................................22  
Recommended Next Steps...........................................22  
Optional QuickTime Installation.........................................23  
Install Only If Strictly Needed! ......................................23  
Optional Installation – Only If Strictly Needed!...............23  
End-User License Information  
Trademarks, Copyright, and End-User License Information ...9  
Disclaimer.....................................................................9  
End-User License Information ........................................9  
Content  
Server  
Operator Safety / Environmental Issues  
Safety Instructions...........................................................11  
Environmental Issues.......................................................12  
TANDBERG’s Environmental Policy................................12  
European Environmental Directives ..............................12  
Waste Handling ..........................................................12  
Information for Recyclers .............................................12  
Digital User Guides .....................................................12  
Operation  
Product Registration & Security Updates...........................25  
Product Registration....................................................25  
Using Remote Desktop ................................................25  
Security Updates.........................................................25  
Installing Software Upgrades and Security Updates ......25  
Shutdown and Restart......................................................26  
No System Response?.................................................26  
Command Menu Structure ...........................................26  
Restarting the Content Server......................................26  
Do Not Shutdown or Restart  
Introduction  
Features at a Glance ........................................................14  
While Calls Are In Progress! .........................................26  
Shutting Down the Content Server................................26  
Restoring to Factory Settings............................................27  
About Restoring to Factory Settings..............................27  
Config Restore ............................................................27  
Full Restore.................................................................27  
Restoring to Factory Settings .......................................27  
Command Menu Structure ...........................................27  
Front Panel Keys..........................................................27  
Installation  
Preparing for Use .............................................................16  
What’s in the Box?.......................................................16  
Installation Site Preparations.......................................16  
Rack Mounting (optional) .............................................16  
Connecting Cables.......................................................16  
IP Address Setting Configuration....................................... 17  
About IP Address Setting ............................................. 17  
IP Settings Menus Available......................................... 17  
Examples on Front Panel Operation...................................18  
Set the IP Address to Static!........................................18  
Example 2: Setting the IP Address Itself.......................18  
Example 1: Setting the IP Assignment..........................18  
Administrator Settings  
Viewing Administrator Settings..........................................29  
About Administrator Settings........................................29  
Logging In to View the Adminstrator Options .................29  
Site Settings....................................................................30  
About Site Settings......................................................30  
The Site Settings Page.................................................30  
Restart Service ...........................................................30  
Content Server Properties............................................31  
Advanced H.323 Settings ............................................32  
Gatekeeper .................................................................33  
Quick Setup  
Basic H.323 Services Setup via  
Content Server Interface – Step 1.....................................20  
About Basic H.323 Services.........................................20  
Initial Setup.................................................................20  
Basic H.323 Services Setup via  
What’s in this  
User Guide?  
Content Server Interface – Step 2.....................................21  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
DECEMBER 2006  
Download from Www.Somanuals.com. All Manuals Search And Download.  
ꢁ
 
TANDBERG CONTENT SERVER  
USER GUIDE  
Site Codec Support.....................................................34  
Authentication (I).........................................................35  
Authentication (II)........................................................36  
API .............................................................................37  
User Properties...........................................................38  
Default Recording Aliases............................................39  
What Is a Recording Alias? ..........................................39  
User Management ...........................................................40  
About User Management.............................................40  
The User Manager Page...............................................40  
Adding Users .............................................................. 41  
About Adding Users..................................................... 41  
The User Manager Page  
Accessing these Settings ............................................49  
The File Output Information Settings............................49  
Editing the Title...........................................................49  
Specifying ServerPush Output Information....................50  
About ServerPush Output Information ..........................50  
Accessing these Settings ............................................50  
The ServerPush Output Information Settings................50  
Specifying Network Output Information ........................ 51  
About Network Output Information ............................... 51  
Accessing these Settings ............................................ 51  
The Network Output Information Settings..................... 51  
Specifying QuickTime Writer Information ...........................52  
About QuickTime Writer ...............................................52  
The QuickTime Writer Information Page ........................52  
Transcoding Templates................................................53  
About Transcoding Templates ......................................53  
The Transcoding Templates Available ...........................53  
Description.................................................................53  
Filename.....................................................................53  
Recorded Output.........................................................53  
Specifying File Output Information ...............................54  
About File Output Information ......................................54  
Accessing these Settings ............................................54  
The File Output Information Settings............................54  
The File Output Information Settings............................54  
Editing the Title...........................................................54  
Specifying ServerPush Information...............................55  
About ServerPush Information .....................................55  
Accessing these Settings ............................................55  
The ServerPush Information Settings ...........................55  
Specifying Real Writer Information ..................................56  
About Real Writer........................................................56  
The Real Writer Information Page.................................56  
Transcoding Templates................................................57  
About Transcoding Templates ......................................57  
The Transcoding Templates Available ...........................57  
Description.................................................................57  
Filename.....................................................................57  
Recorded Output.........................................................57  
Specifying File Output Information ...............................58  
About File Output Information ......................................58  
Accessing these Settings ............................................58  
The File Output Information Settings............................58  
Specifying ServerPush Information...............................59  
About ServerPush Information .....................................59  
Accessing these Settings ............................................59  
The File Output Information Settings............................59  
Live and On demand Streaming of Real Media  
Content from an External Streaming Server.................59  
Archiving Templates: Specifying H.323 Writer Information..60  
About H.323 Writer .....................................................60  
The H.323 Writer Information Page ..............................60  
H.323 Writer – Windows Media File Type...........................61  
About H.323 System Templates...................................61  
The H.323 System Templates Available........................61  
H.323 Writer Using Windows Media File Type................61  
Description.................................................................61  
Filename.....................................................................61  
Recorded output .........................................................61  
H.323 Writer – QuickTime File Type...................................62  
About H.323 System Templates...................................62  
The H.323 System Templates Available........................62  
H.323 Writer Using QuickTime .....................................62  
Description.................................................................62  
Filename.....................................................................62  
Recorded output .........................................................62  
Specifying Still Image Writer Information...........................63  
About Still Image.........................................................63  
The Still Image Writer Page..........................................63  
Advanced Template Creation Tips .....................................64  
Template Creation Tips................................................64  
Using Templates for Multicast Delivery .............................65  
About Multicast Delivery..............................................65  
Multicast Setup for Windows Media Streaming Server ..65  
Using Templates for Multicast Delivery ............................67  
About Multicast Delivery Templates .............................67  
Multicast Template Setup for Windows Media  
Streaming Server ........................................................67  
Call Configuration Editor...................................................68  
About Call Configuration..............................................68  
The Call Configuration Editor Page ...............................68  
Editing, Duplicating or Creating a New Call Configuration ...69  
About Editing ..............................................................69  
The Call Configuration Editor Page ...............................69  
Category Management ..................................................... 70  
About Category Management....................................... 70  
The Category Management Page.................................. 70  
Server Logs..................................................................... 71  
About Server Logs....................................................... 71  
The Server Logs Page.................................................. 71  
when Add Users Has Been Selected ............................ 41  
More On Adding Users.................................................42  
Adding Users Under Local Authentication.....................42  
Adding Users or Groups  
Under Domain or LDAP Authentication..........................42  
Adding Users Correctly ................................................42  
Adding Users Manually................................................42  
Adding Users Automatically .........................................42  
Adding Groups ............................................................42  
Template Editor................................................................43  
About Template Editing................................................43  
The Template Editor Page ............................................43  
Duplicating and Editing an Existing System Template.........44  
About Duplicating and Editing ......................................44  
The Template Editing Page...........................................44  
Editing an Existing Non-system Template ..........................45  
About Editing Existing Templates .................................45  
The Template Editing Page...........................................45  
Creating a New Template .................................................46  
About New Templates..................................................46  
The Create New Template Page....................................46  
Specifying Windows Media Writer Information ................... 47  
About Writer Information.............................................. 47  
The Windows Media Writer Information Page ................ 47  
Transcoding Templates................................................48  
About Transcoding Templates ......................................48  
The Transcoding Templates Available ...........................48  
Description.................................................................48  
Filename.....................................................................48  
Recorded Output.........................................................48  
Specifying File Output Information ...............................49  
About File Output Information ......................................49  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
DECEMBER 2006  
Download from Www.Somanuals.com. All Manuals Search And Download.  
ꢂ
TANDBERG CONTENT SERVER  
USER GUIDE  
The Content Library Logs Page..................................... 71  
Alternate Storage............................................................. 72  
About Alternate Storage ..............................................72  
The Alternate Storage Page ......................................... 72  
NAS Configuration.......................................................73  
NAS Configuration.......................................................73  
Content Server Configuration............................................ 74  
Before You Start ......................................................... 74  
Disabling WMS NTFS ACL Authorization  
Ending the call.................................................................88  
A Recommended Procedure.........................................88  
Media URL List ................................................................89  
About Media URL Lists................................................89  
The Media URL List Display .........................................89  
Recording Ad Hoc Calls ....................................................90  
Dialling in ...................................................................90  
Concurrent Calls .........................................................90  
Recording in Progress Is Indicated on the Endpoint.......90  
When the Template Used  
Has No File Output Specified.......................................90  
Using TMS to Schedule Calls............................................91  
Scheduling Calls with TMS...........................................91  
Recording Alias Options ...................................................92  
About Recording Alias Options.....................................92  
Recording Alias Options Available  
Depend on Your Privileges ...........................................92  
Viewing Recording Aliases ...........................................92  
Creating New Aliases .......................................................93  
About Creating New Aliases.........................................93  
An Overview of the Options..........................................93  
Creating a New Recording Alias ........................................94  
About Recording Aliases..............................................94  
An Overview of the Options..........................................94  
Specifying Properties.......................................................95  
About Specifying Properties.........................................95  
An Overview of the Options..........................................95  
Specifying Settings..........................................................96  
About Specifying Settings............................................96  
An Overview of the Options..........................................96  
Specifying Default Conference Properties ......................... 97  
Entering Usernames.................................................... 97  
An Overview of the Options.......................................... 97  
Specifying Default Conference Metadata ..........................98  
An Overview of the Options..........................................98  
Editing Recording Aliases.................................................99  
Who Can Edit What?....................................................99  
What Administrators Will See.......................................99  
What Owners Will See if They Have a Recording Alias....99  
Deleting Recording Aliases.............................................100  
About Deleting ..........................................................100  
Selecting Which Ones to Delete.................................100  
View Conferences  
Conference Types ..........................................................102  
About Conference Types............................................102  
Details......................................................................102  
Navigating the Interface.................................................103  
Category...................................................................103  
Searching .................................................................103  
Sorting Conferences..................................................103  
Navigating Between Pages.........................................104  
Display per Page .......................................................104  
Login and Logout.......................................................105  
Help .........................................................................106  
Test Page..................................................................106  
User Guide................................................................106  
TANDBERG Codec Pack ............................................. 107  
Need to Uninstall It? ................................................. 107  
Installing the Codec Pack  
to View Archiving Windows Media Content.................. 107  
Displaying Copyright..................................................108  
The Copyright Display................................................108  
User Preferences ......................................................109  
User Preferences Pop-up Window...............................109  
Content Viewer ..............................................................110  
Accessing Content Viewer..........................................110  
The Content Viewer Display .......................................110  
The Video Display ..........................................................111  
The Video Display Sizes.............................................111  
There Are Two Ways to View a Video...........................111  
Examples of Video Display Sizes................................111  
You May Increase the Size of the Displayed Video.......111  
The Video Display Controls.............................................112  
Controlling the Video Display .....................................112  
The Video Display Control Features............................112  
Index and Bookmarks.....................................................113  
About Index and Bookmarks ......................................113  
Index Features..........................................................113  
Creating Your Own Bookmarks...................................113  
Bookmark Features...................................................113  
The Presentation Window...............................................114  
About the Presentation Window .................................114  
The Presentation Windows Options............................114  
Edit Recorded Conferences ............................................115  
About Editing Conferences.........................................115  
Deleting Conferences................................................115  
The Editing Conferences Page....................................115  
for the Windows Media Streaming Server..................... 74  
Enabling the WMS Publishing Point ACL Authorization  
Plug-in for the Default (on demand) Publishing Point ..... 74  
Changing the Default Media Location ..........................75  
Changing Back to the Default Location......................... 76  
Cluster Administration......................................................77  
About Cluster Adminstration ........................................77  
The Cluster Administration Page ..................................77  
Software Upgrade............................................................78  
About Software Upgrade..............................................78  
The Software Upgrade Page.........................................78  
Database Account Security ..............................................79  
About Account Security ...............................................79  
Changing Account Passwords ......................................79  
The Database Account Security Page...........................79  
Windows Server...............................................................80  
About Windows Server.................................................80  
The Windows Server Page............................................80  
Conference Setup  
Initial Steps.....................................................................82  
About Conference Setup..............................................82  
Logging In...................................................................82  
Create Conference...........................................................83  
About Create Conference.............................................83  
The Create Conference Page........................................83  
Call Information ..........................................................84  
Templates Determine Outputs! ....................................84  
The Call Information Settings.......................................84  
Conference Permissions..............................................85  
The Conference Permissions Settings..........................85  
Conference Metadata..................................................86  
The Conference Metadata Settings..............................86  
Call Status..................................................................87  
About Call Status........................................................87  
The Call Status Settings..............................................87  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
DECEMBER 2006  
Download from Www.Somanuals.com. All Manuals Search And Download.  
ꢃ
TANDBERG CONTENT SERVER  
USER GUIDE  
Editing Conference Permissions .....................................116  
About Editing Permissions.........................................116  
The Editing Conferences Permissions Page ................116  
Editing Conference Metadata ......................................... 117  
The Editing Conferences Metadata Page .................... 117  
Editing Media URL List ...................................................118  
About Media URL Lists..............................................118  
The Media URL List Display .......................................118  
Editing Contents ...........................................................119  
About Content Editor .................................................119  
A Content Editor Example ..........................................119  
Adding and Moving Markers............................................120  
About Markers ..........................................................120  
Adding Markers.........................................................120  
Moving Existing Markers............................................120  
Removing Markers.........................................................121  
Removing Selected Markers ......................................121  
Removing All Markers................................................121  
Image Uploading............................................................122  
About Uploading Images............................................122  
Uploading Images .....................................................122  
Deleting Already Uploaded Images..................................123  
About Deleting Images ..............................................123  
Deleting Images........................................................123  
Associating Images and Markers....................................124  
About Images and Markers........................................124  
Adding an Image to a Marker .....................................124  
Associating Indexes and Markers ...................................125  
About Indexes and Markers .......................................125  
Adding an Index to a Marker ......................................125  
Image, Index, and Marker Housekeeping.........................126  
About Housekeeping .................................................126  
Deleting Images and Indexes.....................................126  
Reshuffling Images/Indexes so that  
About Importing Conferences.....................................129  
Importing Another Conference ...................................129  
Outputs Must Be Identical to Allow Import..................129  
Editing Conferences.......................................................130  
Editing Multiple Recordings........................................130  
Creating Clips From Recordings .................................130  
Editing Clips .............................................................130  
Deleting Clips and Recordings ...................................130  
Appendices  
LED Panel Menu Structure..............................................132  
Compatibility .................................................................133  
About Compatibility...................................................133  
Playback of archive (ASF format) content ...................133  
Platform and Browser Version Compatibility................133  
Playback of Windows Media Content  
in Mozilla Firefox .......................................................133  
Recommended Player Versions..................................133  
Troubleshooting Guide ...................................................134  
Example XML File...........................................................135  
About XML File Example ............................................135  
XML File Example......................................................135  
Recording Templates at a Glance....................................136  
Transcoding Templates and Their Outputs at a Glance .....136  
Archiving Templates and Their Outputs at a Glance.....137  
TANDBERG Content Server Port Assignment....................138  
Database Backup Tool – Making Backups .......................139  
About Database Backup............................................139  
Opening the Tool.......................................................139  
Specifying How many Backup Files to Retain ..............139  
Backup Location .......................................................139  
Specifying Automatic Backup.....................................139  
Database Backup Tool – Restoring from Backup..............140  
About Restoring ........................................................140  
Restoring Data..........................................................140  
Zune™ and the TANDBERG Content Server...................... 141  
About Zune™ ............................................................ 141  
Zune™ Templates...................................................... 141  
Recording Aliases ..................................................... 141  
Creating a Conference.................................................... 142  
About Creating a Conference ..................................... 142  
TANDBERG Content Server Interface............................ 142  
They Become Associated with a Different marker .......126  
Reshuffling Between Pages .......................................126  
Recordings and Clips .....................................................127  
About Recordings and Clips.......................................127  
In and Out Points ......................................................127  
Renaming a Recording...............................................127  
Creating and Handling Extra Clips From a Recording........128  
Creating an Extra Clip................................................128  
Reshuffling Clips.......................................................128  
Deleting Clips ...........................................................128  
Importing Conferences...................................................129  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
D13898.04  
DECEMBER 2006  
Download from Www.Somanuals.com. All Manuals Search And Download.  
ꢄ
Finding the Information You Need  
TANDBERG CONTENT SERVER  
USER GUIDE  
What’s New in this Version?  
New Features in Version ꢀ  
New in version ꢀ.1 - support for Microsoft zune™  
Better Content Viewing Experience  
Version 2 of the TANDBERG Content Server  
comes with a multitude of new features. For  
your convenience a list of them is provided  
here.  
• Record media in formats and at resolutions optimized for playback on  
• Content Viewer enables users to switch the display of the main and  
zune digital media players.  
extended (Dual Video) streams in the Picture out of Picture layout  
• Scaling of images is now handled by the Content Server (instead of by  
New Flexible Content-Creation Model  
the browser) which results in higher quality images.  
• Personal and System Recording Aliases replacing the version 1 Line model  
• Conference metadata can now be edited after the call has finished or  
can be defined in the Recording Alias and applied at conference crea-  
tion time  
• The Content Viewer dynamically displays tabs based on the content in  
the conference rather than simply displaying all tabs.  
More Choices for Content Server registration with Gatekeeper and Border  
Controller  
• Set up default Transcoding and Archiving aliases for integration with  
TMS 11.6.  
• Register the Content Server with the gatekeeper as a Terminal or Gateway  
• Native support for TANDBERG Expressway™.  
New Authentication and Permissions Model  
• Support for three types of authentication: local, LDAP and domain  
Scalability  
• New access-list based permissions model for viewing and editing re-  
corded conferences (guest access and PIN protection for conferences  
retained for backward compatibility with version 1).  
• Support for media storage in an external storage location, such as  
Network Attached Storage (tested with IBM X-series)  
• Support for scaling out on the recording and streaming functions by  
creating a cluster of up to 5 Content Servers, with a single interface to  
access functionality and media in the cluster.  
More Powerful Recording Features  
• Added Dual Video support for Windows Media archiving calls. The  
TANDBERG Codec Pack required to playback archiving calls now avail-  
able as a download from the Content Server Test Page (replaces the  
Intel I263 codec)  
Improved Administrative Functionality  
• Access to administrative logs and Windows Server from the Content  
Server web interface  
• Optimized Windows Media 9 codecs used as default profiles for record-  
• Improved Template Editor now auto-populates most fields for new  
ing templates  
templates.  
• More powerful system templates, including recording extended video  
presentation (Dual Stream) in the Picture in Picture layout.  
Enhanced Content Editing Features  
• Improved usability for managing markers, slides and index points in  
More User-friendly Content Library  
the Content Editor  
• Assign Conference Categories to conferences and sort conferences by  
• New Content Editor functionality to set the start and end points for confer-  
Category  
ence playback and create a playlist for playback of up to 5 conferences.  
• Authenticated users are now able to edit and save their preferences for  
their Display Name, Number of items to be displayed on the page and  
the Default Conference Category  
Easier Monitoring of Call Status at the Endpoint  
• New posters are now sent to the far end - “Recording Conference”  
poster is displayed when the call is recorded (whether streaming live  
or not) and “Streaming Conference” when the call is streaming live but  
not recorded.  
• Bookmarks are now stored for each authenticated user under their  
user profile.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
DECEMBER 2006  
Download from Www.Somanuals.com. All Manuals Search And Download.  
ꢅ
   
TANDBERG CONTENT SERVER  
USER GUIDE  
Content  
Server  
Trademarks, Copyright,  
End-User License Information  
We recommend that you check the  
TANDBERG web site regularly for updated  
versions of this manual:  
All rights reserved. This document contains information that is proprietary to  
TANDBERG. No part of this publication may be reproduced, stored in a retrieval  
system, or transmitted, in any form, or by any means, electronically, mechanically,  
by photocopying, or otherwise, without the prior written permission of TANDBERG.  
Nationally and internationally recognized trademarks and tradenames are the  
property of their respective holders and are hereby acknowledged.  
http://www.tandberg.net/support/  
documentation.php  
COPYRIGHT © 2006, TANDBERG  
Philip Pedersens vei 22  
1366 Lysaker, Norway  
Tel:  
+47 67125 125  
Fax: +47 67125 234  
e-mail: [email protected]  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
D13898.04  
DECEMBER 2006  
Download from Www.Somanuals.com. All Manuals Search And Download.  
ꢆ
   
TANDBERG CONTENT SERVER  
USER GUIDE  
Trademarks, Copyright, and End-User License Information  
All rights reserved. This document contains information that is  
proprietary to TANDBERG. No part of this publication may be  
reproduced, stored in a retrieval system, or transmitted, in any  
form, or by any means, electronically, mechanically, by photocopy-  
ing, or otherwise, without the prior written permission of TAND-  
BERG. Nationally and internationally recognized trademarks and  
trade names are the property of their respective holders and are  
hereby acknowledged.  
Contains software licensed from Spirit. Copyright (c) 1995-2004  
SPIRIT  
This product includes software developed by the OpenSSL Project  
for use in the OpenSSL Toolkit. (http://www.openssl.org/). Copy-  
right (c) 1998-2005 The OpenSSL Project. All rights reserved.  
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Contains iType™ from Agfa Monotype Corporation.  
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USER LICENSE AGREEMENTS. THE LICENSE AGREEMENTS  
SHOULD BE READ PRIOR TO USE. USE OF THIS PRODUCT CONSTI-  
TUTES ACCEPTANCE OF THE TERMS OF THE LICENSES.  
This document was written by the Research and Development De-  
partment of TANDBERG, Norway. We are committed to maintain a  
high level of quality in all our documentation. Towards this effort,  
we welcome you to Contact us with comments and suggestions  
regarding the content and structure of this document.  
Copyright © 2005–2006 TANDBERG. All rights reserved. TAND-  
BERG is a registered trademark of TANDBERG ASA and/or its  
subsidiaries in the United States and/or other countries.  
This product includes software licensed from Agora Laboratories.  
Copyright (c) 2003 Agora Laboratories, Inc. All Rights Reserved.  
Portions utilize Microsoft Windows Media Technologies. Copyright  
(c) 1999-2002 Microsoft Corporation. All rights reserved.  
RealNetworks (r) technology is provided under license from  
RealNetworks, Inc., copyright (c) 1995-2003 RealNetworks, Inc.  
and/or its suppliers. P.O. Box 91123, Seattle Washington 98111-  
9223, U.S.A. Patents Pending. All rights reserved. RealNetworks  
is a registered trademark of RealNetworks, Inc.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Content  
Server  
Operator Safety / Environmental Issues  
We recommend that you check the  
TANDBERG web site regularly for updated  
versions of this manual:  
For your own protection, please read the overleaf safety  
instructions completely, before operating the equipment and  
keep this manual for future reference. The information in this  
summary is intended for operators. Carefully observe all warnings,  
precautions and instructions both on the apparatus and in the  
operating instructions.  
http://www.tandberg.net/support/  
documentation.php  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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TANDBERG CONTENT SERVER  
USER GUIDE  
Safety Instructions  
Lightning  
Servicing  
Accessories  
For your protection please read these safety  
instructions completely before you connect  
the equipment to the power source. Carefully  
observe all warnings, precautions and  
instructions both on the apparatus and in these  
operating instructions.  
Never use this apparatus, or connect/  
disconnect communication cables or power  
cables during lightning storms.  
Do not attempt to service the apparatus  
yourself as opening or removing covers may  
expose you to dangerous voltages or other  
hazards, and will void the warranty. Refer all  
servicing to qualified service personnel.  
Use only accessories specified by the  
manufacturer, or sold with the apparatus.  
Communication Lines  
Dust  
Do not use communication equipment to report  
a gas leak in the vicinity of the leak.  
Retain this manual for future reference.  
Unplug the apparatus from its power source  
and refer servicing to qualified personnel under  
the following conditions:  
Do not operate the apparatus in areas with high  
concentration of dust.  
Water and Moisture  
• If the power cord or plug is damaged or  
Do not operate the apparatus under or near  
water – for example near a bathtub, kitchen  
sink, or laundry tub, in a wet basement, near  
a swimming pool or in other areas with high  
humidity.  
Vibration  
frayed  
Do not operate the apparatus in areas with  
vibration or place it on an unstable surface.  
• If liquid has been spilled into the apparatus  
• If objects have fallen into the apparatus  
Power Connection and Hazardous Voltage  
• If the apparatus has been exposed to rain  
Never install jacks for communication cables  
in wet locations unless the jack is specifically  
designed for wet locations.  
or moisture  
• The product may have hazardous voltage  
inside. Never attempt to open this product,  
or any peripherals connected to the product,  
where this action requires a tool  
• If the apparatus has been subjected to  
excessive shock by being dropped  
Do not touch the product with wet hands.  
• If the cabinet has been damaged  
• If the apparatus seems to be overheated  
• This product should always be powered from  
Cleaning  
an earthed power outlet  
• If the apparatus emits smoke or abnormal  
Unplug the apparatus from communication  
lines, mains power-outlet or any power source  
before cleaning or polishing. Do not use liquid  
cleaners or aerosol cleaners. Use a lint-free  
cloth lightly moistened with water for cleaning  
the exterior of the apparatus.  
• Never connect attached power supply cord  
odor  
to other products  
• If the apparatus fails to operate in  
• In case any parts of the product has visual  
damage never attempt to connect mains  
power, or any other power source, before  
consulting service personnel  
accordance with the operating instructions.  
• The plug connecting the power cord to the  
product/power supply serves as the main  
disconnect device for this equipment. The  
power cord must always be easily accessible  
Ventilation  
Do not block any of the ventilation openings  
of the apparatus. Never cover the slots and  
openings with a cloth or other material. Never  
install the apparatus near heat sources such  
as radiators, heat registers, stoves, or other  
apparatus (including amplifiers) that produce  
heat.  
• Route the power cord so as to avoid it being  
walked on or pinched by items placed upon  
or against it. Pay particular attention to the  
plugs, receptacles and the point where the  
cord exits from the apparatus  
Do not place the product in direct sunlight or  
close to a surface directly heated by the sun.  
• Do not tug the power cord  
• If the provided plug does not fit into your  
outlet, consult an electrician  
• Never install cables, or any peripherals, without  
first unplugging the device from it's power source.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
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1
 
TANDBERG CONTENT SERVER  
USER GUIDE  
Environmental Issues  
Thank you for buying a product which contributes to a reduction  
in pollution, and thereby helps save the environment. Our  
products reduce the need for travel and transport and thereby  
reduce pollution. Our products have either none or few  
consumable parts (chemicals, toner, gas, paper). Our products  
are low energy consuming products.  
European Environmental Directives  
Information for Recyclers  
As a manufacturer of electrical and electronic equipment  
TANDBERG is responsible for compliance with the requirements  
in the European Directives 2002/96/EC (WEEE) and 2002/95/EC  
(RoHS).  
As part of compliance with the European WEEE Directive,  
TANDBERG provides recycling information on request for all  
types of new equipment put on the market in Europe after  
August 13th 2005.  
The primary aim of the WEEE Directive and RoHS Directive is  
to reduce the impact of disposal of electrical and electronic  
equipment at end-of-life. The WEEE Directive aims to reduce  
the amount of WEEE sent for disposal to landfill or incineration  
by requiring producers to arrange for collection and recycling.  
The RoHS Directive bans the use of certain heavy metals and  
brominated flame retardants to reduce the environmental impact  
of WEEE which is landfilled or incinerated.  
Please contact TANDBERG and provide the following details  
for the product for which you would like to receive recycling  
information:  
TANDBERG’s Environmental Policy  
Environmental stewardship is important to TANDBERG’s culture.  
As a global company with strong corporate values, TANDBERG  
is committed to following international environmental legislation  
and designing technologies that help companies, individuals and  
communities creatively address environmental challenges.  
• Model number of TANDBERG product  
• Your company’s name  
• Contact name  
• Address  
• Telephone number  
• E-mail.  
TANDBERG has implemented necessary process changes to  
comply with the European RoHS Directive (2002/95/EC) and the  
European WEEE Directive (2002/96/EC).  
TANDBERG’s environmental objectives are to:  
• Develop products that reduce energy consumption, CO2  
emissions, and traffic congestion  
Digital User Guides  
• Provide products and services that improve quality of life for  
TANDBERG is pleased to announce that we have replaced the  
printed versions of our User Guides with a digital CD version.  
Instead of a range of different user manuals, there is now one  
CD – which can be used with all TANDBERG products – in a  
variety of languages. The environmental benefits of this are  
significant. The CDs are recyclable and the savings on paper  
are huge. A simple web-based search feature helps you directly  
access the information you need. In addition, the TANDBERG  
video systems now have an intuitive on-screen help function,  
which provides a range of useful features and tips. The contents  
of the CD can still be printed locally, whenever needed.  
Waste Handling  
our customers  
• Produce products that can be recycled or disposed of safely  
In order to avoid the dissemination of hazardous  
substances in our environment and to diminish the  
pressure on natural resources, we encourage you to  
use the appropriate take-back systems in your area.  
Those systems will reuse or recycle most of the  
materials of your end of life equipment in a sound  
way.  
at the end of product life  
• Comply with all relevant environmental legislation.  
TANDBERG products put on the market after August 2005 are  
marked with a crossed-out wheelie bin symbol that invites you to  
use those take-back systems.  
Please contact your local supplier, the regional waste  
administration or http://www.tandberg.net/recycling if you need  
more information on the collection and recycling system in your  
area.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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TANDBERG CONTENT SERVER  
USER GUIDE  
Content  
Server  
Introduction  
We recommend that you check out the  
TANDBERG web site regularly for updated  
versions of this manual:  
The TANDBERG Content Server provides users with a quick and  
easy way to record video meetings and view them live or on  
demand. The following page provides an overview of the main  
features.  
http://www.tandberg.net/support/  
documentation.php  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Introduction  
TANDBERG CONTENT SERVER  
USER GUIDE  
Features at a Glance  
Permissions  
The TANDBERG Content Server provides users with a quick and  
easy way to record video meetings and view them live or on  
demand from their computers.  
with a single interface to access functionality and media in  
the cluster.  
• Access-list based model for viewing live and recorded  
conferences and editing recorded content.  
Flexible Content Creation  
Content Library  
• Customizable Personal and System Recording Aliases  
automatically apply recording and streaming settings,  
conference permissions and metadata  
• Searchable content library for viewing live, scheduled and  
recorded content  
• Ability to assign customized Categories to conferences and  
• Support for dialling in and dialling out from the Content Server  
sort conferences by Category.  
• TANDBERG Management Suite (TMS) integration:  
Content Viewing Experience  
• Support for scheduled calls through integration with  
TMS 11.6  
• Indexing content for quick retrieval by using General Index  
and Personal Bookmarks  
• Ability to configure Transcoding and Archiving Aliases for  
use by TMS.  
• Picture in Picture and Picture out of Picture layouts available  
• Ability to switch the display of the main and extended (Dual  
Recording  
Video) streams in the Picture out of Picture layout.  
• Large scale content creation from multiple concurrent video  
conferences  
Content Editing  
• Powerful predefined system templates (see Recording  
Templates at a Glance for a full list of system templates and  
their recording and streaming outputs)  
• Ability to manage markers, slides and index points in the  
Content Editor  
• Ability to set the start and end points for conference playback  
• Dual Stream support for transcoding and archiving Windows  
and create a playlist for playback of up to 5 conferences.  
Media calls and transcoding Real Media and QuickTime calls.  
Administration  
Streaming  
• User-friendly web-based interface for administrative system  
• Live streaming of video meetings in multiple formats and data  
configuration  
rates  
• Access to administrative logs and Windows Server from the  
• Multicast and unicast streaming  
Content Server web interface.  
• In-built Windows Media™ streaming server  
Gatekeeper Settings  
• Integration with external streaming servers for publishing  
Windows Media™, RealNetworks® Real Media (RealAudio®  
and RealVideo®) and QuickTime® content.  
• Ability to register the Content Server with the gatekeeper as a  
Terminal or a Gateway  
• Native support for Expressway.  
Authentication  
• Support for local, LDAP and domain authentication  
Scalability  
• Support for guest (unauthenticated access) with PIN-  
• Support for media storage in an external storage location,  
protection for conferences.  
such as Network Attached Storage (tested with IBM X-series)  
• Support for scaling out on the recording and streaming  
functions by creating a cluster of up to 5 Content Servers,  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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ꢂ
 
Content  
Server  
Installation  
We recommend that you check the  
TANDBERG web site regularly for updated  
versions of this manual:  
An important section covering the first time installation of the  
Content Server. Observe that for security reasons you should  
change the IP address from DHCP to static as soon as the unit  
is in production.  
http://www.tandberg.net/support/  
documentation.php  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Installing the Content Server  
TANDBERG CONTENT SERVER  
USER GUIDE  
Preparing for Use  
What’s in the Box?  
Rack Mounting (optional)  
To avoid damage to the unit during transportation,  
the Content Server is delivered in a special  
shipping box, which should contain the following  
components:  
Before starting the rack mounting please  
make sure the TANDBERG Content  
Server is placed securely on a hard flat  
surface.  
Disconnect the AC power cable, if  
applicable.  
Make sure that the mounting space is  
prepared according to the Installation  
Site Preparations below left.  
• CD with User Guide and other documentation  
• Rack-ears, screws and screwdriver  
• Cables  
• Power cable  
• Ethernet cable  
• TANDBERG Content Server.  
Kindly report any discrepancies to your  
TANDBERG Representative immediately.  
10cm  
10cm  
Attach the brackets to the Content  
Server on both sides of the unit.  
Insert the Content Server into a 19” rack, and secure with screws in the front (four screws).  
Installation Site Preparations  
• Make sure that the Content Server is  
accessible and that all cables can be  
easily connected  
• For ventilation: Leave a space of at least  
10cm (4 inches) behind the Content  
Server’s rear panel and 10cm (4 inches) in  
front of the front panel  
• The room in which you install the  
Content Server should have an ambient  
temperature between 0ºC and 35ºC (32ºF  
and 95ºF) and between 10% and 90% non-  
condensing relative humidity  
Connecting Cables  
Connect a LAN cable from  
the LAN 1 connector  
on the Content Server  
to your network.  
The LAN ꢀ, ꢁ and ꢂ  
connectors are  
Connect the AC power  
• Do not place heavy objects directly on top  
cable to an electrical distribution  
socket. Press the power switch  
button at the back side to 1 to  
turn on the Content Server.  
On the front panel of the system  
the power indicator LED, marked  
Pwr, will light up.  
of the Content Server  
• Do not place hot objects directly on top, or  
directly beneath the Content Server  
• Use a grounded AC power outlet for the  
not used and should  
be left open.  
Content Server.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Installing the Content Server  
TANDBERG CONTENT SERVER  
USER GUIDE  
IP Address Setting Configuration  
About IP Address Setting  
IP Settings Menus Available  
Tip! The IP address should be changed  
The Content Server requires the IP Address  
Settings to be configured before it can be  
used. IP Address can be configured using  
the LCD Panel – see the block diagram to the  
right and the example below.  
from DHCP (default) to a static IP address  
as soon as the Content Server is in  
production.  
The front panel keys are used as follows:  
Select Type:  
IP Assignment  
Address Type:  
DHCP  
Static  
Used to enter the edit mode and  
confirm selection or entry.  
Save Changes?  
IP Address  
Edit Address  
No  
<IP address>  
000.000.000.000  
Yes  
Menu title is shown in orange.  
Used to return to the previous menu  
screen or exit the edit mode without  
saving the latest entry.  
IP Settings  
Save Changes?  
Subnet mask  
<IP address>  
Edit Subnet  
IP Assignment  
IP Address  
No  
000.000.000.000  
Yes  
Subnet Mask  
Used to select items in the menu, move  
between values in a numerical address  
and modify numerical values.  
Default Gateway  
DNS (Preferred)  
DNS (Alternate)  
Save Changes?  
Default Gateway  
<IP address>  
Edit Gateway  
No  
000.000.000.000  
Yes  
Save Changes?  
DNS (Preferred)  
<IP address>  
DNS Server  
0.0.0.0  
No  
Yes  
Save Changes?  
To Commands  
DNS (Alternate)  
<IP address>  
DNS Server  
0.0.0.0  
No  
Yes  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Installing the Content Server  
TANDBERG CONTENT SERVER  
USER GUIDE  
Examples on Front Panel Operation  
Set the IP Address to Static!  
Example 1: Setting the IP Assignment  
We strongly recommend that you change the  
IP address from DHCP to Static once the  
Content Server is in production.  
Press Enter to enter the submenu:  
Selecting IP Settings > IP Address  
Press Enter to produce the menu. The display  
Use the examples on this page together with  
the diagram on the previous page to set the IP  
address.  
shows two lines at a time:  
IP Settings  
Select Type:  
DHCP  
Use the Arrow  
keys to scroll up  
and down and  
have the settings  
shown displayed  
one by one. The  
menu title will be  
retained.  
IP Assignment  
Main Menu  
To set the Subnet mask, Default gateway and  
DNS IP addresses, follow the steps described  
in Example 2 : Setting the IP address.  
IP Address  
IP Settings  
Static  
Subnet Mask  
Use the Arrow keys to scroll down to Static.  
The upper line is the menu title (as shown  
here) or a text describing a submenu or  
the setting shown (as in the example to  
the right). The settings available can be  
displayed one by one (the upper line is  
retained) by scrolling up and down.  
Default Gateway  
Press Enter to put the change into effect and  
proceed to specify the IP address.  
DNS (Preferred)  
DNS (Alternate)  
The IP Settings has six submenus. Use the  
Arrow keys to locate IP Assignment  
Example ꢀ: Setting the IP Address Itself  
Selecting IP Settings > IP Address  
Press Enter to produce the menu. The display  
Press Enter to enter the submenu:  
Press Enter to bypass any digit not in need of  
shows two lines at a time:  
adjustment.  
When all digits have been set pressing Enter will  
produce the Save Changes menu.  
Use Arrow keys to select applicable option.  
Use Enter to exit the menu putting changes  
into effect.This will take you back to the  
IP Settings menu.  
If you need to change other settings repeat the  
procedure selecting the applicable IP Setting  
submenu (e.g. Default Gateway) first.  
IP Address  
IP Settings  
Use the Arrow  
keys to scroll up  
and down and  
have the settings  
shown displayed  
one by one. The  
menu title will be  
retained.  
010.047.005.282  
IP Assignment  
Main Menu  
IP Address  
IP Settings  
Press Enter to edit the address.  
Subnet Mask  
The upper line is the menu title (as shown  
here) or a text describing a submenu or  
the setting shown (as in the example to  
the right). The settings available can be  
displayed one by one (the upper line is  
retained) by scrolling up and down.  
The first digit will now blink.  
Default Gateway  
DNS (Preferred)  
Use the Arrow keys to scroll through the  
numbers (0–9) and press Enter when the  
number requested appears. The next digit will  
then start to blink.  
DNS (Alternate)  
The IP Settings has six submenus. Use  
the Arrow keys to locate IP Address  
Use Return to leave a menu undoing any changes.  
This will also take you back to the IPSettingsmenu.  
Repeat until the final digit has been set.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
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ꢆ
 
Content  
Server  
Quick Setup  
We recommend that you check the  
TANDBERG web site regularly for updated  
versions of this manual:  
The Quick Setup section will help you get your Content Server online  
and operational quickly. It provides a step-by-step guide to the basic  
H.323 services setup via the Content Server web interface as well as  
a description of the optional QuickTime installation. The latter should  
be installed only if strictly needed and we ask you to take care so  
that you install the correct version. Please note that as a security  
precaution, you should change the administrative password at setup  
time and before the Content Server is used in production.  
http://www.tandberg.net/support/  
documentation.php  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Quick Setup  
TANDBERG CONTENT SERVER  
USER GUIDE  
Basic H.ꢁꢀꢁ Services Setup via Content Server Interface – Step 1  
About Basic H.ꢁꢀꢁ Services  
Initial Setup  
A quick basic setup of your TANDBERG  
Content Server includes:  
Start a Web browser and enter the IP  
address of the Content Server. You  
can use either http or https, with  
https recommended for administrative  
access.  
When prompted for login, enter the  
username administrator and  
password.  
Go to Conference Setup> Recording  
Alias Options. Edit the E.164 aliases  
and H323 IDs for the default Recording  
Aliases and save.  
1. Setting up H.323 services via the Content  
Server interface  
ꢀ. Making a test call recording  
ꢁ. Changing the administrator password and  
setting up server date and time on the  
Windows Server.  
In addition there is an optional QuickTime  
Installation available. This installation is only  
needed if you require calls to be recorded and  
streamed in the QuickTime® format.  
If you will be recording calls in two  
formats only – Windows Media and  
Real Media formats, you do NOT need  
to install QuickTime on the server.  
Go to the Administrator Settings > Site  
Settings to set the System Name and  
E.1ꢄꢂ alias for the Content Server.  
If required, set Gatekeeper registra-  
tion to Enabled, select Gatekeeper  
Discovery method (Auto or Manual)  
and set the Gatekeeper IP address.  
You can choose to register the Content  
Server as a Terminal or a Gateway. If you  
select Gateway registration, you will  
need to enter H.323 and E.164 Gateway  
prefixes.  
Save the Site Settings. You may refresh  
the browser page to check if gatekeeper  
registration has been successful.  
Make sure that the E.164 aliases and  
H.323 IDs are valid for your Gatekeep-  
er or Border Controller.  
You can register the Content Server with  
either Gatekeeper or Border Controller.  
For simplicity in this User guide we’ll use  
‘gatekeeper’ to refer to either device.  
The default local administrator account  
should be used for administrative  
!
functions such as system upgrades  
and updates and when using Remote Desktop  
access to the Content Server. It is therefore  
very important to change your password as  
described in the Windows Server Setup section.  
For more on setting the administrative  
properties and user configuration, see  
the Administrator Settings section.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
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Quick Setup  
TANDBERG CONTENT SERVER  
USER GUIDE  
Basic H.ꢁꢀꢁ Services Setup via Content Server Interface – Step ꢀ  
About Basic H.ꢁꢀꢁ Services  
Call Recording Test  
A quick basic setup of your TANDBERG  
Content Server includes:  
If you have logged out, log back in to the  
Content Server web interface via http or  
https://<ContentServerIPaddress>.  
Go to Conference Setup > Create  
Conference.  
Select a default Recording Alias, type the  
address of the endpoint you want to call  
and click on Place Call. Alternatively, you  
can dial one of the Recording Aliases’  
E.164 alias or H.323 ID from your  
endpoint.  
1. Setting up H.323 services via the Content  
Server interface (described on the  
previous page)  
ꢀ. Making a test call recording  
ꢁ. Changing the administrator password and  
setting up server date and time on the  
Windows Server (described on the next  
page).  
In addition there is an optional QuickTime  
Installation available. This installation is only  
needed if you require calls to be recorded and  
streamed in the QuickTime® format.  
If the recording template you have  
selected for your alias has a live  
stream output, you can watch the  
streaming call in Live Conferences.  
Please note that by default, the  
You can end the call from the Edit link in  
Live Conferences, or from the endpoint  
you dialled.  
If the recording template you have  
selected for your alias has on demand  
output, you can watch the on demand  
recording in Recorded Conferences.  
Content Server has live streaming  
enabled for templates using Windows  
Media only. QuickTime Player has to  
be installed on the Content Server  
before the QuickTime format can be  
used. Templates using Real Media and  
QuickTime will display ‘Recording in  
progress’in Live Conferences view and  
can only be viewed on demand, unless  
you configure templates to use external  
streaming servers.  
To read more on Recording Aliases,  
see Recording Aliases  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
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Quick Setup  
TANDBERG CONTENT SERVER  
USER GUIDE  
Basic H.ꢁꢀꢁ Services Setup via Content Server Interface – Step ꢁ  
About Basic H.ꢁꢀꢁ Services  
Web Server Setup  
A quick basic setup of your TANDBERG  
Content Server includes:  
Once the initial setup has been completed (previous page),  
log in to the Web User Interface for Microsoft Windows Server  
administration, https://<ContentServerIPaddress>:ꢆ0ꢇꢆ/,  
and use the Set Administrative Password tool to change your  
administrative password.  
Go to Maintenance > Date/Time to update Date and Time  
settings on the server.  
1. Setting up H.323 services via the Content  
Server interface (described two pages  
back)  
ꢀ. Making a test call recording (described on  
the previous page)  
ꢁ. Changing the administrator password and  
setting up server date and time on the  
Windows Server.  
In addition there is an optional QuickTime  
Installation available. This installation is only  
needed if you require calls to be recorded and  
streamed in the QuickTime® format.  
You may wish to record your new  
administrative password in a safe location.  
Please note that you should not change the  
default administrator account name.  
Recommended Next Steps  
1. Register your Content Server using the Registration Card or via the web • Optional – configure special case streaming resources:  
It is also strongly recommended at  
setup time that you change the default  
database System Administrator (sa)  
account password, and set new  
at www.tandberg.net/register  
a. Enable multicast  
ꢀ. Apply the most recent security updates for the Content Server  
b. Configure templates in Template Editor for use with external  
ꢁ. Decide what your Content Server settings will be in the following areas:  
• Authentication:  
streaming servers.  
passwords for the Content Library and Content  
Engine database account passwords. Please  
refer to the Account Security chapter of this  
manual for details.  
• Optional – add new Categories  
• Configure Recording aliases  
a. Use Local machine users, or  
b. use LDAP/Active Directory users and groups (recommended).  
• Manual dial or TMS:  
• Review ports used by the Content Server and adjust your firewall  
settings if required.  
To read more on how to set the  
administrative properties and user  
configuration, see the Administrator  
Settings section.  
a. Use in stand-alone mode with ad hoc dialling  
b. Use with TMS 11.6 for scheduled calls.  
• Review recording template settings  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Quick Setup  
TANDBERG CONTENT SERVER  
USER GUIDE  
Optional QuickTime Installation  
Install Only If Strictly Needed!  
Optional Installation – Only If Strictly Needed!  
!
!
ꢀOptional QuickTime Installation is only  
needed if you require calls to be recorded and  
streamed in the QuickTime® format.  
Remote desktop to the IP address of  
the Content Server.  
Log in as an administrator.  
Use a Web Browser to navigate to the  
following download site to download  
Apple QuickTime player version 7.0.4.0:  
http://www.apple.com/support/  
downloads/quicktime704.html.  
If you will be recording calls in two formats  
only – Windows Media and Real Media  
formats, you do NOT need to install QuickTime  
on the server.  
QuickTime can be installed and enabled  
on the Content Server at any time, so you  
can defer this installation until (and if) it is  
required.  
Due to the enhanced security  
Run the QuickTimeInstaller.exe file.  
Follow the installation prompts.  
configuration enabled for the Internet  
Explorer browser on the Content Server,  
you will be required to add this web page  
to the server’s trusted sites (deselect  
the Require Server verification https  
for all sites in this zone checkbox). An  
alternative would be to download the  
QuickTime installer to your desktop  
machine and then copy it to the server’s  
Remote Desktop.  
The Content Server ships with QuickTime  
support turned off by default. Do not enable  
the QuickTime codec in the Codec Support  
settings unless QuickTime has been manually  
installed on the Content Server.  
Click on Finish when the installation has  
been completed.  
Log off to terminate the remote desktop  
connection.  
Due to an incompatibility between QuickTime  
Player versions 7.1 or higher and a critical  
Windows Server security update (MS06-015),  
only QuickTime Player version 7.0.4.0 should  
be installed on the Content Server.  
At the time of publishing this user guide,  
the standalone installer for this version was  
available from http://www.apple.com/  
Log in to the Content Server web interface  
as an administrator.  
In Administrator Tools  
> Site Settings, enable  
QuickTime in the Site  
Codec Support section  
and click Save.  
Select QuickTime Templates for use  
with your Recording Aliases to take  
advantage of the QuickTime output  
functionality and record your content for on  
demand QuickTime playback.  
ExamplE:ꢀ  
Select QuickTime 2xStreams High with Dual - QT-  
DblHighDual.xml * from the drop-down menu in  
the Settings section of Recording Alias Options for  
a Transcoding template. Click Save.  
Select QuickTime Archiving Single Stream  
QT-MOVStd.xml* from the drop-down menu in  
Settings section of Recording Alias Options for  
an Archiving template. Click Save.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Content  
Server  
Operation  
We recommend that you check the  
TANDBERG web site regularly for updated  
versions of this manual:  
The Operation section contains important information about  
product registration and security updates. Procedures for  
restarting, shutting down and restoring the Content Server to  
factory settings are also explained in this section.  
http://www.tandberg.net/support/  
documentation.php  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
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ꢂ
   
Basic Operating Principles  
TANDBERG CONTENT SERVER  
USER GUIDE  
Product Registration & Security Updates  
Product Registration  
Security Updates  
Installing Software Upgrades and Security Updates  
All relevant security updates for the TANDBERG Content Server  
are available from the following ftp site: http://ftp.tandberg.  
net/pub/software/content_server/security_updates/.  
Content Server software upgrades and security updates need  
to be installed using Remote Desktop access.  
You need to register the product if you would like to receive an  
email from TANDBERG Constant Care Services when Content  
Server updates to the TANDBERG Content Server become  
available.  
Remote Desktop access is also used for:  
• Installing QuickTime  
• Configuring the TCS Database Backup tool  
• Using the TCS NAS Wizard.  
IT IS IMPORTANT THAT YOU DOWNLOAD AND INSTALL THE  
MOST RECENT SECURITY UPDATE FOR EACH YEAR FROM THE  
TANDBERG FTP SITE BEFORE USING THIS PRODUCT. YOU  
SHOULD ALSO CHECK THIS SITE REGULARLY TO SEE IF NEW  
SECURITY UPDATES ARE AVAILABLE. ALL SECURITY UPDATES  
RELEVANT TO THE CONTENT SERVER ARE CUMULATIVE  
THROUGHOUT THE CALENDAR YEAR.  
You can register using the Registration Card provided with your  
Content Server or via the web at  
www.tandberg.net/register.  
You can also check the following ftp site for all available  
downloads:  
http://ftp.tandberg.net/pub/software/content_server/  
Using Remote Desktop  
Open the Remote Desktop Utility on your PC  
(Start>Programs> Accessories>Communications>Remote Desktop Connection).  
Provide the local administrator username  
and password.  
If you want to copy security updates  
or software upgrade files from your  
PC to the TCS desktop, click on  
Options>LocalResources and select  
Disk Drives, then click on Connect.  
Once you are logged in, you can gain access to security updates or software upgrade files on  
your local PC by expanding My Computer. Note that mapped drives correspond to the drives  
on your PC.  
Once you have finished the necessary installations, restart the Content Server if prompted to  
do so. Otherwise, terminate your Remote Desktop session by logging off. Please note that if  
you choose Shut down, it will shut down the Content Server!  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
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ꢃ
 
Basic Operating Principles  
TANDBERG CONTENT SERVER  
USER GUIDE  
Shutdown and Restart  
Shutting Down the Content Server  
No System Response?  
Restarting the Content Server  
The Content Server will always be turned on and be  
available to record conference calls.  
1. Press Enter to display the Main Menu screen  
1. Press Enter to display the Main Menu screen  
ꢀ. From the Main Menu screen, use the Up or Down arrow to select  
Commands  
ꢀ. From the Main Menu screen, use the Up or Down arrow  
The physical unit should not be accessible to users.  
to select Commands  
If the system does not respond:  
ꢁ. Press Enter to confirm your selection  
ꢁ. Press Enter to confirm your selection  
• Check the LCD panel to determine if the unit is  
ꢂ. From the Commands menu, use the Up or Down arrow to select  
ꢂ. From the Commands menu, use the Up or Down arrow  
switched on and ‘live’  
Shutdown and press Enter  
to select Restart and press Enter  
• Make sure that the Content Server is switched on by  
ꢃ. You will be asked to confirm this action on the following screen. At the  
Shutdown? prompt, use the Up or Down arrow to select Yes and  
press Enter to confirm.  
ꢃ. You will be asked to confirm this action on the following  
screen. At the Restart? prompt, use the Up or Down  
arrow to select Yes and press Enter to confirm.  
using the On/Off switch located at the rear of the unit  
• Restart the Content Server using the LCD panel.  
or,  
For an overview of the Command Menu Structure – see below left.  
For an overview of the Command Menu Structure – see  
below left.  
• Restart the TCS service on the Content Server (this  
will only affect the calls which are live at the time of  
the restart, but will not affect any users accessing  
recorded content on the server).  
There is currently no indication on the LCD panel to tell the  
administrator that the machine has shut down and that it is safe  
to turn off the server. Typically the server is in a state that it is  
safe to shutdown within a few minutes.  
For details on how to restart the TCS service  
without restarting the Content Server, see the  
Administrator Settings section.  
How to use the front panel keys is explained on the  
next page.  
Command Menu Structure  
Do Not Shutdown or Restart While Calls Are In Progress!  
!
IP Settings  
are treated in  
Installation.  
Restart?  
No  
We do not recommend to shutdown or restart the Content Server while calls are in progress. If the  
Content Server is in a call and the server is restarted or shut down, calls in progress will fail and  
will not be recorded.  
The LCD panel display indicates the current status of the Content Server.  
Yes  
IPSettings  
Commands  
<IP Address>  
LCD panel display when a call is currently in progress.  
IN CALL  
Shutdown?  
No  
Yes  
Full Restore?  
<IP Address>  
LCD panel display when no calls are currently in progress.  
No  
NOT IN CALL  
Yes  
Restoring Factory  
Settings is described on  
the next page.  
- Restore Factory -  
Full Restore  
Config Restore?  
Config Restore  
No  
Yes  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Basic Operating Principles  
TANDBERG CONTENT SERVER  
USER GUIDE  
Restoring to Factory Settings  
About Restoring to Factory Settings  
Restoring to Factory Settings  
The administrator can restore the Content  
Server to factory settings partially or fully via  
the LCD panel.  
Press Enter to display the Main Menu  
screen.  
From the Main Menu screen, use  
the Up or Down arrow to select  
Commands.  
Press Enter to confirm your selection.  
A partial restore to factory settings – Config  
Restore - restores the factory configuration  
files and templates, but does NOT affect the  
content stored on the server.  
From the Commands menu, use the  
Up or Down arrow to select Restore  
Factory and press Enter.  
From the Restore Factory menu, use the Up or Down arrow to select Full Restore  
or Config Restore and press Enter.  
A full restore to factory settings – Full Restore  
– removes content and deletes all media files  
in addition to restoring the factory configura-  
tion files and templates.  
Restoring to factory command in v.2.0  
will restore the Content Server to v.2.0  
!
defaults, but it will also remove any  
configurations specific to v.1.x, if the Content  
Server has been upgraded to v2.0 from v1.x!  
Config Restore  
Command Menu Structure  
Front Panel Keys  
Deletes all user-created Recording Aliases, Call  
Configuration files and Recording Templates  
and restores them to v.2.0 defaults.  
IP Settings are  
described in  
Installation.  
Used to enter the edit  
mode and confirm  
selection or entry.  
Restart and Shutdown  
are described on the  
previous page.  
Restart?  
No  
Used to return to the  
previous menu screen  
or exit the edit mode  
without saving the lat-  
est entry.  
Full Restore  
Yes  
IPSettings  
Commands  
Deletes all user-created Recording Aliases, Call  
Configuration files, Categories and Recording  
Templates and restores them to v.2.0 defaults.  
Shutdown?  
No  
Used to select items  
in the menu, move  
between values in a  
numerical address  
and modify numerical  
values.  
Yes  
Full Restore?  
• Deletes all conferences and media files  
• Deletes all server logs  
• If data location has been changed to an ex-  
ternal storage location (NAS), a full restore  
will change the default storage location  
back to the Content Server.  
No  
Yes  
- Restore Factory -  
Full Restore  
Config Restore?  
Config Restore  
No  
For an example of this, turn to  
IP Address Setting Configuration  
in the Installation section.  
Yes  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Operation  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Appendices  
Conferences  
Settings  
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TANDBERG CONTENT SERVER  
USER GUIDE  
Content  
Server  
Administrator Settings  
We recommend that you check the  
TANDBERG web site regularly for updated  
versions of this manual:  
Read the Administrator Settings section to familiarize yourself  
with the administrative menu functions important for the correct  
configuration and functioning of the Content Server. This section  
explains the Site Settings, User and Category management. It allows  
you to edit and create recording and call configuration templates  
which determine the output of your recordings. The Administrator  
Settings menu gives you access to view Server logs, view and add  
option keys, and view the storage location of your media. You can  
also access the Windows Server administration page and change your  
database account security passwords.  
http://www.tandberg.net/support/  
documentation.php  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
D13898.04  
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ꢆ
   
TANDBERG CONTENT SERVER  
USER GUIDE  
Viewing Administrator Settings  
About Administrator Settings  
Logging In to View the Adminstrator Options  
The administrator needs to review the  
Use a web browser to log in to the  
Content Server interface via http or  
https://<ContentServerIPaddress>.  
Click on Login.  
Enter your administrator username and  
password.  
Administrator Settings and configure the  
settings based on the requirements of the  
installation site.  
Configuration settings can be made via the  
Administrator Settings menu.  
Factory default username is administrator  
and factory default password is TANDBERG.  
It is strongly recommended that you change  
the administrative password at setup time and  
before the Server is used for production.  
Once successfully logged in, the screen will display your display name and username at the  
bottom left of the screen, with menu items now available according to your login privileges.  
Click on Administrator Settings to display the options available. These are described on the  
following pages.  
Site Settings  
User Management  
Template Editor  
Call Configuration Editor  
Category Management  
Server Logs  
Alternate Storage  
Cluster Settings  
Software Upgrade  
Account Security  
Windows Server  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Administrator Settings > Site Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Site Settings  
About Site Settings  
The Site Settings Page  
Administrators need to review configuration  
information in the Site Settings menu to  
ensure that the system is configured properly  
for their installation site.  
All changes made in the Site Settings page  
need to be confirmed by clicking the Save  
button at the top or bottom of the page.  
Clicking the Reset button restores the values  
on the screen to the last saved values. Use  
Reset if the field values on the screen have  
been changed but not yet saved.  
Site Settings contain:  
• Content Server Properties  
• Advanced H.323 Settings  
• Gatekeeper  
• Site Codec Support  
• Authentication  
• API  
• User Properties  
• Default Recording Aliases.  
These are described on the following pages.  
Fields with an orange asterisk next to  
them require you to restart the service  
in order for them to become effective if  
they have been changed.  
+
The indicates that this topic is  
expandable in the usual way. Once  
–
expanded, the sign changes to to show  
Restart Service  
that the topic can be collapsed again.  
If there are no live calls on the TANDBERG Content Server, clicking  
the Restart Service button will result in the following message being  
displayed:  
except for the Restart Service button.  
If the Content Server is in a call, the  
Administrator is unable to edit the  
current Site Settings. The Site Settings  
If you click on the Restart Service button while lines are in calls, the  
following message will be displayed:  
!
Are you sure you want to restart the Content Server Service?  
Are you sure you want to restart the Content Server Service? Content  
Server is currently in a call.  
page will contain the text:  
If the TANDBERG Content Service is recording calls at the time, the Site  
Setting interface will indicate this and all Site Settings will be disabled  
Cannot edit Site Settings – Content Server is  
currently in a call.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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0
   
Administrator Settings > Site Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Content Server Properties  
System Name. System Name. Other sys-  
tems can call the Content Server using  
the System Name, if the Content Server  
is registered to the gatekeeper. The  
Recording Alias specified in the Default  
System Alias will be used for the call.  
Other systems can also dial in using the  
Content Server’s IP address (in this case,  
the Content Server does not need to be  
registered to the gatekeeper).  
E.1ꢄꢂ Alias. Other systems can call the  
Content Server using the E.164 Alias, if  
the Content Server is registered to the  
gatekeeper. The Recording Alias specified  
in the Default Recording Aliases will be  
used for the call.  
H.ꢁꢀꢁ Address. The default for the  
Content Server installation is (local).  
It is recommended to leave the H.323  
address in the Site Settings as (local),  
unlessinstructedotherwisebyTANDBERG  
support.  
H.ꢁꢀꢁ Listen Port. Standard  
videoconferencing port. Users only  
need to change this setting if the local  
videoconferencing port at customer site  
is set to a different port.  
Content Library Host Name. The default  
for the Content Server installation is  
(local). It is recommended to leave the  
Content Library Host Name in the Site  
Settings as (local), unless instructed  
otherwise by TANDBERG support.  
Restart Service. Restart Service will terminate calls that are currently live (that is, the  
calls will be ended and conferences will not be available for on demand playback).  
Before restarting the Service, check if there are live conferences in progress in the  
Live Conferences page or check the call status on the LCD panel of the unit. The Site  
Settings page will also display a warning if calls are in progress. If you click on the  
Restart Service button while calls are in progress, you will be asked to confirm if you  
want to go ahead with the Restart.  
Fields with an orange asterisk next to them require  
you to restart the service in order for them to become  
effective if they have been changed.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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1
 
Administrator Settings > Site Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Advanced H.ꢁꢀꢁ Settings  
Use Static Ports is disabled by default.  
This means that the system will  
dynamically allocate which ports to use  
when opening a TCP/UDP connection.  
Static ports can be enabled by selecting  
the checkbox and specifying the required  
range of ports.  
Port Range. 3230 to 3250 is the  
standard firewall port range. It needs  
to be configured according to your local  
firewall settings.  
NAT. Network Address Translation is used  
when the Server is connected to a router  
with NAT support. The default setting for  
NAT is OFF.  
If NAT is ON, the system will signal the  
configured NAT address in place of its own  
IP address within Q.931 and H.245.  
If NAT is set to AUTO, the system will try  
to determine whether the NAT address  
or the real IP address should be used for  
signaling. This is done to make it possible  
to make calls to endpoints on the LAN as  
well as WAN.  
NAT Address. The NAT address must be  
the global, external address to a router  
with NAT support. In the router, the  
following ports must be routed to the  
system’s IP address:  
Port 1720  
Port 2326–2365  
Restart Service. Restart Service will terminate calls that are currently live (that is, the  
calls will be ended and conferences will not be available for on demand playback).  
The port range specified by the Port  
Range field  
Before restarting the Service, check if there are live conferences in progress in the  
Live Conferences page or check the call status on the LCD panel of the unit. The Site  
Settings page will also display a warning if calls are in progress. If you click on the  
Restart Service button while calls are in progress, you will be asked to confirm if you  
want to go ahead with the Restart.  
Please contact your TANDBERG  
representative or authorized reseller for  
more information.  
Fields with an orange asterisk next to them require  
you to restart the service in order for them to become  
effective if they have been changed.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Administrator Settings > Site Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Gatekeeper  
Current Status. Displays the status  
of Content Server registration with the  
gatekeeper. (Registered or not registered).  
Enabled. Choose Enabled to attempt  
registration with the Gatekeeper.  
Gatekeeper Discovery. Gatekeeper  
Discovery configuration can be set to  
MANUAL or AUTO.  
Manual – The system will use a specific  
gatekeeper identified by Gatekeeper IP  
address.  
Auto – The system will automatically try  
to register on any available gatekeeper.  
If a gatekeeper responds to the request  
sent from the codec within 30 seconds  
this specific gatekeeper will be used.  
This requires auto discovery on the  
gatekeeper as well. If no gatekeeper  
responds, the system will not use a  
gatekeeper for making H.323 calls and  
hence an IP address must be specified  
IP Address. This gatekeeper IP-address  
will be used if you specify Gatekeeper  
Discovery: Manual.  
Port. This port setting should not be  
changed unless the local network  
configuration specifies a different port.  
Registration. Choose to register the Content  
Server as a Terminal or as a Gateway.  
Restart Service. Restart Service will terminate calls that are currently live (that is, the  
calls will be ended and conferences will not be available for on demand playback).  
Before restarting the Service, check if there are live conferences in progress in the  
Live Conferences page or check the call status on the LCD panel of the unit. The Site  
Settings page will also display a warning if calls are in progress. If you click on the  
Restart Service button while calls are in progress, you will be asked to confirm if you  
want to go ahead with the Restart.  
H.ꢁꢀꢁ Gateway Prefix. Alias prefix if  
registered as a Gateway.  
Fields with an orange asterisk next to  
them require you to restart the service  
in order for them to become effective if  
they have been changed.  
E.1ꢄꢂ Gateway Prefix. Alias prefix if  
registered as a Gateway.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Administrator Settings > Site Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Site Codec Support  
Default Site Codec Support Settings:  
• Windows Media - enabled by default  
for live and on demand streaming  
• Real Media - enabled by default for  
on demand streaming. An external  
streaming server is required for live  
streaming  
• QuickTime – disabled by default.  
You should only enable QuickTime  
after manually installing the  
recommended version of QuickTime  
on the Content Server (see the  
section on QuickTime installation  
for more details). On demand  
streaming will then be available, but  
an external streaming server will be  
required for live streaming.  
Administrators can disable or enable  
individual codecs to suit their  
installation requirements. Disabling  
codec support sitewide in this menu will  
affect template selections in Recording  
Aliases. For example, if the Real Media  
codec is disabled, users will not be  
able to select any templates for their  
Recording Alias which use only this  
codec for recording. If disabling Site  
Codecs, it is advisable that Recording  
Aliases are checked and templates  
changed accordingly.  
If the Enable stream redirect  
option is selected, the standard  
Windows Media stream URL  
will be wrapped in an asx file and then  
passed as the new media path URL.  
This option is only recommended when  
using the Content Server in combination  
with a CDN solution that supports asx  
file rewriting.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
D13898.04  
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Administrator Settings > Site Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Authentication (I)  
Both LDAP and Domain authentication methods  
Authentication. Choose the Authentication  
require the details of a Microsoft Active Directory  
Server to be entered in the Authentication section. At  
this time, only Microsoft Active Directory Server is supported  
by the TANDBERG Content Server.  
Clicking on the Save button will perform a check of the LDAP  
server settings as the Content Server attempts to bind to the  
LDAP server. Changes to Site Settings will not be saved if the  
LDAP settings entered are incorrect.  
method for the Content Server.  
Choose Local. If you select Local  
authentication, only users with valid local  
accounts who have been added through  
the User Management page will be able to  
log in. Local groups are not supported.  
Choose Domain. If you select Domain  
authentication, the Content Server must  
be added to the domain, and details of the  
LDAP server used for authentication must  
be filled out in the fields below. Please  
see below for more notes on Domain  
authentication.  
Domain Authentication  
Domain authentication can only be used if the Content Server  
has been added to the domain. If you add the Content Server  
to an existing domain, you need to define a separate security  
policy for the server, otherwise the existing security policies  
may prevent the server from functioning correctly. Please  
contact your authorized TANDBERG reseller or partner for  
details of the recommended security policy settings.  
Choose LDAP. If you select LDAP  
authentication, details of the LDAP server  
used for authentication must be filled out  
in the fields below.  
Under Domain authentication, users with domain accounts  
and local users are able to log in. The local administrator  
account can be used to administer the server, or some  
domain users can be given administrative privileges.  
Please see below for more notes on LDAP  
authentication.  
LDAP Authentication  
LDAP authentication does not require the Content Server to  
be added to a domain.  
Before changing authentication from local to LDAP, the  
local administrator must add at least one LDAP user with  
administrative privileges to the Content Server. To do this,  
go to User Management > Add Users and enter at least one  
valid username in the Add Administrators section.  
Server Name. Enter the DNS name or IP  
address of your LDAP server. Only Microsoft  
Active Directory Server is supported for 2.0  
and 2.x versions of the Content Server.  
Under LDAP authentication local users cannot log in using the  
standard login method. However, the local administrator can  
log in by adding the following string: &rescue=true to the  
end of the Content Server URL of the browser:  
Example:  
http://<ContentServerIPaddress>/tcs/  
?page=login&rescue=true  
Server Port. e.g. 389  
Hit the Enter key on your keyboard and log in with the local  
administrator account in the resulting pop-up window.  
While it is possible for the local administrator to login using  
this method, it is more convenient to give an LDAP user  
account administrative privileges.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
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Administrator Settings > Site Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Authentication (II)  
Base DN. This is the search base which  
the Content Server uses to search for user  
records. The Content Server will search the  
object specified by the Base DN and any  
objects beneath it.  
User DN. This is the LDAP identifier of the account in your domain  
which the Content Server will use to identify the user who is trying  
to log in. This account must have read membership privileges, that  
is, privileges to retrieve users’ ‘memberOf’ attributes from Active  
Directory using LDAP. You can use an existing account or create a  
new special account with those privileges. This account does not  
need to be inside the search tree specified in Base DN.  
The Base DN (Distinguished name) is a unique  
name for this container. It consists of OU, CN,  
and DN components.  
The User DN (Distinguished name) is a unique name for this account.  
It consists of:  
Base DN examples: OU=employees,DC=com  
pany,DC=com OU=marketing,OU=employees,  
DC=company,DC=com  
• CN (Common Name) of the special account  
• OU (Organizational Unit)  
In the examples above, OU ‘marketing’ is  
contained within the OU ‘employees’, so  
OU=employees,DC=company,DC=com  
will identify all employees of the company  
including the Marketing department, and  
OU=marketing,OU=employees,DC=company,  
DC=com will identify users from the Marketing  
department only.  
• DC (Domain Object Class)  
User DN examples: CN=user_account,OU=employees,DC=company,  
DC=com CN=user_account,OU=marketing,DC=company,DC=com  
Please note that DNs can have many more than four parts.  
Password. Enter the password for the account identified  
above.  
Confirm Password. Enter the password again to verify that it  
was entered correctly.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
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Administrator Settings > Site Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
API  
The API is enabled by default and must  
stay enabled in the following cases:  
• If integration with TMS is required  
• If the Content Server will be added  
to a Cluster. In this case the API  
password must be the same on all  
Content Servers being added to the  
cluster  
• If the API is used for customized  
integration with other systems. Refer  
to the TANDBERG Content Server  
API Documentation for details of  
available API calls.  
The default API password at in-  
stall is TANDBERG. It is strongly  
recommended that you change  
this password if you want the  
API to remain enabled. If you clear the  
password and the password field is  
empty, API clients will not receive an  
authentication challenge.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
D13898.04  
DECEMBER 2006  
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Administrator Settings > Site Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
User Properties  
Choose this option to allow guest  
access to the Content Server. When  
Guest Access is allowed, users do  
not have to authenticate to view  
conferences. Anyone can view all  
conferences that have Allow access  
to all users checkbox selected in  
Conference permissions.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
D13898.04  
DECEMBER 2006  
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Administrator Settings > Site Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Default Recording Aliases  
What Is a Recording Alias?  
The Recording Alias determines:  
• The call type – Transcoding or  
Archiving  
• The call settings, based on the call  
configuration specified in the alias  
• The outputs, based on the recording  
template specified in the alias  
• Access to the live and recorded  
conference  
• Conference password (optional)  
• All Conference Metadata, such as  
Conference Name, Description,  
Speaker, Location, Copyright and  
Category specified in the Alias will  
be automatically applied to the  
conference and can be edited before  
the call is placed and also after the  
call has finished.  
Default System Alias. If the System  
E.164 Alias, System Name or Content  
Server IP Address is called from an  
Endpoint, the Recording Alias specified  
here will be used for recording and/or  
streaming the call.  
For more information on this  
– see Recording Aliases.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
D13898.04  
DECEMBER 2006  
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ꢇ
 
Administrator Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
User Management  
About User Management  
The User Manager Page  
TheUserManagement menuisusedtoaddnew users, change  
userprivileges anddeleteusers.  
Theremaybetoomanyuserstobe  
displayedonasinglepagewiththeselected  
numberofusersdisplayedperpage.Goto  
theotherpageshere.  
GUESTACCESS  
TheContent Server supportsguest accesstoview conferences. If  
youwantguest userstoview conferenceswithout having tolog into  
theContent Server:  
• Select AllowGuestAccesscheckboxinSiteSettings, and  
• SelectAllowaccesstoalluserscheckboxinConference  
permissionsfor all or someconferences.  
Withguestaccess, usersonlyneedtoenter theContent Server IP  
addressintheir browser andthey donot havetoauthenticateat all  
toviewthoseconferences. Inthiscase, youonly needtoaddusers  
whowillhavetoauthenticate(log in) toget special privileges, such  
asAdministratorsandOwners.  
By clicking on Username, Display  
Name, and User Role you may change  
the sorting order.  
AUTHENTICATEDACCESS  
TheContent Server alsosupportsauthenticatedaccessto  
viewconferences. Ifyouwant only authenticateduserstoview  
conferences, makesurethat the AllowGuestAccesscheckboxis  
deselectedinSiteSettings . In thiscase, youhavetoaddall users  
whoneedaccess toview, edit or administer content (throughthe  
AddUserspage). Ifyouselect Allowaccesstoalluserscheckbox  
inConferencepermissions, thoseconferenceswill beavailablefor  
viewingby all authenticatedusers.  
Set how many users to display per  
page. Select between 10, ꢀ0, ꢃ0,  
100.  
AUTHENTICATEDANDGUESTACCESS  
Itisalsopossibletohaveamixtureof guest andauthenticated  
accessforviewingconferences. If youwant someconferences  
tobeavailabletoeverybody, andother conferencesrestrictedto  
authenticatedusers:  
Select users to be deleted. Use the  
checkbox above the column to select  
all users.  
• Select Allow Guest Access checkbox in Site Settings,  
and  
• Select Allow access to all users checkbox in  
Conference permissions for conferences you want  
guests to see  
• Add users and/or groups who need to login to the  
Content Server (through the Add Users page) and then  
enter user- or group names in Conference permissions  
for conferences that only those authenticated users  
should be able to view.  
Click here to add new users. Details  
on this can be found on the next page.  
Depending ontheauthenticationmethodchoseninSiteSettings,  
administrators canaddlocal users(whohavebeencreatedonthe  
localcomputer)or users(or groups) authenticatedviaLDAP.  
Click here to delete the users selected.  
Table of  
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this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
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Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Administrator Settings > User Management  
TANDBERG CONTENT SERVER  
USER GUIDE  
Adding Users  
About Adding Users  
The User Manager Page when Add Users Has Been Selected  
Use this page to add users to the  
system.  
To ensure users have the right  
privileges, enter usernames in the  
correct text field:  
Users need to be added to the user  
database on the Content Server in  
order to log in. To add users enter  
one username per line, or user-  
names separated by a semicolon  
(see examples on the next page).  
• Users entered in the Add  
Administrators text field will have  
Administrative privileges  
• Users entered in the Add Owners  
text field will be able to make calls  
from the Content Server interface,  
edit Personal Recording Aliases that  
they own and edit conferences they  
have recorded with a Recording Alias  
which gives them Editor privileges  
• Users entered in the Add Users text  
field will be able to view conferences  
they have access to (these users  
will only see the View Conferences  
menu).  
Click here to return to the User  
Management Main Page undoing any  
changes made.  
Click here to add users to the database  
after you have entered the new users.  
Usernames are not checked  
when they are entered on this  
page – you need to ensure  
More on Adding Users can  
be found on the next page.  
that user details are correct,  
otherwise users will not be able to log in!  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Administrator Settings > User Management  
TANDBERG CONTENT SERVER  
USER GUIDE  
More On Adding Users  
Adding Users Under Local Authentication  
Adding Users Manually  
Adding Groups  
If Local authentication is selected in Site Settings, local users  
can log in to the Content Server.  
LDAP/Active Directory users need to be added manually  
through the Add Users page before they can log in if:  
Groups always need to be added manually through the Add  
Users page.  
Firstly, you need to ensure that local user accounts have been  
created on the Content Server. You can create local user  
accounts from the Windows Server administration site in the  
Administrator Settings menu.  
These users then need to be added to the Content Server  
database by entering their usernames on the Add Users page.  
Please note that adding local groups is not supported.  
LDAP/Active Directory groups must be entered in this format:  
@group.name  
• Domain or LDAP authentication is selected in Site Settings,  
and  
Please note that although a group is added in this format,  
@group.name, both the group name and its base DN are  
displayed in the User Management page.  
When adding a group, all members of that group will be  
automatically added to the Content Server on login with  
the privileges you assigned to the group, if Domain or LDAP  
authentication is selected in Site Settings, and regardless of  
whether or not Allow Guest Access is selected in Site Settings.  
• Allow Guest Access is selected in Site Settings.  
LDAP/Active Directory users must be entered in this format:  
user.name:Display Name(optional)  
Local usernames must be entered in this format:  
MACHINENAME\user.name:Display Name(optional)  
Adding Users Automatically  
If you add a group with Owner privileges, as members of that  
group log in to the Content Server, their accounts will be  
automatically created. The User Role next to their username in  
the User Management page will appear to be User, but they will  
have Owner privileges inherited from their group membership.  
If you want all members of the group to be Users or Owners,  
but some members of the group need administrative privileges,  
you can change the User Role for these members to Admin. The  
highest user role will be applied.  
All users with valid accounts on the Domain or LDAP server will  
be added automatically upon login if:  
• Domain or LDAP authentication is selected in Site Settings  
and  
AddingUsersorGroupsUnderDomainorLDAPAuthentication  
When Domain or LDAP authentication is selected in Site  
Settings, LDAP/Active Directory users or groups can log in to  
the Content Server.  
• Allow Guest Access is deselected in Site Settings.  
Users added automatically will only have privileges to view  
conferences they are authorized to view (their User Role will  
be User). Administrators can give users special privileges by  
changing their role to Owner or Administrator).  
Adding Users Correctly  
Users need to be added to the user  
database on the Content Server in  
order to log in. To add users. enter  
one username per line, or usernames  
separated by a semicolon.  
Table of  
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What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
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Administrator Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Template Editor  
About Template Editing  
The Template Editor Page  
The contents of a template determine how  
a videoconference is streamed/recorded  
by the TANDBERG Content Server.  
By clicking on  
There may be too  
many templates to  
be displayed on a  
single page given  
the preset number  
of templates dis-  
played per page. Go  
to the other pages  
here.  
Description, Filename,  
and Recording Type  
you may change the  
sorting order in the  
same way as with  
Windows Explorer.  
Predefined system templates can not be  
deleted from the interface, but they can  
be duplicated and used as a basis for new  
templates.  
User-defined templates can be modified  
and new templates can be created by  
duplicating an existing system template  
using the Template Editor and saving it  
with a new name.  
Select templates to  
be deleted. Use the  
check-box above the  
column to select non-  
predefined templates.  
Predefined system  
templates cannot  
be deleted from the  
interface.  
Set how many  
templates to  
display per page.  
Select between  
10, ꢀ0, ꢃ0, 100.  
Options to think about for  
using existing, or creating new  
templates to produce the output  
required:  
• Is a transcoding or archiving template  
to be used?  
• What codecs or combinations of  
codecs are needed? Windows Media,  
Real Media or Quicktime?  
Click here to delete  
the templates  
selected.  
• Is the conference needed to be  
streamed live or on demand or both?  
• What streaming rates are needed for  
the outputs: 56K, 256K, 384K, etc?  
• Are the outputs video, audio or both?  
• With or without still images?  
Predefined  
templates must  
be duplicated to  
become editable.  
This is indicated  
by Duplicate next  
to them. New  
and duplicated  
templates display  
an Edit link next to  
them.  
Click on the New  
button to create a  
new template from  
scratch, or select  
from the list of pre-  
defined templates  
by clicking on the  
Duplicate link.  
• Does the presentation contain Dual  
Stream Video and slides?  
• Is a Picture in Picture presentation  
layout needed?  
According to what answers are given to  
the above options, a recording/streaming  
template can be chosen from one of the  
existing system templates, one of the  
system templates can be duplicated and  
used to create a new template, or a new  
template can be created.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
D13898.04  
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Administrator Settings > Template Editor  
TANDBERG CONTENT SERVER  
USER GUIDE  
Duplicating and Editing an Existing System Template  
About Duplicating and Editing  
The Template Editing Page  
Clicking on any of the  
By clicking the Duplicate option for an  
existing system template, the screen  
will look similar to what is shown here.  
Writers or Outputs ()  
on the left hand side of  
the screen will display the  
related information on the  
A predefined system template cannot  
be changed, but it can be used as a  
base for creating another template.  
right hand side () of the  
screen.  
If changes are made to  
the template and you  
want to keep it, enter a  
new Filename, alter the  
Description to reflect the  
new template contents and  
then click the Save button.  
Clicking the Return button  
will not save changes  
made since the last save  
but go back to view the list  
of templates.  
Details on options available  
when editing a template  
can be found in the articles  
discussing in Creating a New  
Template.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
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Setup  
View  
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Administrator Settings > Template Editor  
TANDBERG CONTENT SERVER  
USER GUIDE  
Editing an Existing Non-system Template  
About Editing Existing Templates  
The Template Editing Page  
Clicking on any of the  
By clicking the Edit option for an  
existing non-system template, the  
screen will look similar to what is shown  
here.  
Writers or Outputs ()  
on the left hand side of  
the screen will display the  
related information on the  
right hand side () of the  
screen.  
If changes are made to  
the template, click the  
Save button to keep the  
changes.  
To overwrite the existing  
template, edit the template  
and its Description and  
click Save.  
If you want to create a copy  
of the template, you need  
to edit the Filename for  
the template, then click  
Save.  
Clicking the Return button  
will not save changes  
made since the last save  
but go back to view the list  
of templates.  
Details on options available  
when editing a template  
can be found in the articles  
discussing in Creating a New  
Template.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Administrator Settings > Template Editor  
TANDBERG CONTENT SERVER  
USER GUIDE  
Creating a New Template  
About New Templates  
The Create New Template Page  
When you click on the New Template  
button from the Template Editor screen  
(see also the previous pages for more  
on this) you will see a screen like the  
one shown here.  
Filename. Enter the name of this  
template. (e.g. WMV9-Default.xml).  
Description. Enter a meaningful  
description for this template.  
Details on how to create a new template  
are provided on the following pages.  
Template types. If you would like to  
add outputs for transcoding calls, add  
Windows Media, QuickTime or Real  
Media.  
If you would like to create a template  
for archiving calls, add H.323. If the  
H.323 writer is chosen, the other  
options become unavailable.  
Still image can be chosen for both  
types of templates (see Still Image  
writer section for details).  
Click the Return button to not save  
the changes but go back to view the  
list of templates.  
If changes are made to the template,  
click the Save button to keep the  
changes.  
Templates are sorted in the  
interface by Description. If you  
want your most frequently used  
templates to be displayed at the top of  
the list, enter an underscore as the first  
character in your Description.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Administrator Settings > Template Editor  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying Windows Media Writer Information  
About Writer Information  
The Windows Media Writer Information Page  
Up to three Writers are permitted for a  
Windows Media template.  
On demand path. By default,  
the on demand path in writer  
information has the following  
format: mms://(local)/  
Profile filename. Select  
the right profile for the  
required type of output.  
Profiles determine the type  
of codec used for record-  
ing, the streaming bitrate,  
video framerate and video  
resolution.  
This means that three video streams  
can be generated for this format.  
If this path is specified and the  
writer has a File Output, the  
conference will be recorded and  
will be available for viewing on  
demand.  
Example: WM9_  
384K(30fps).prx – this  
profile will encode to a  
Windows Media file using  
Windows Media codec 9,  
at 30 frames per second  
and a bitrate suitable for a  
384K Internet connection.  
If you leave this field blank, the  
conference will not be viewable  
on demand. However, it can still  
be recorded if the writer has a  
File Output specified.  
On demand output. Choose  
File output if you want to stream  
recorded content on demand  
from the Content Server. You  
need to have added a File  
Output to the Writer.  
Streaming path. By default,  
the streaming path in writer  
information has the following  
format: mms://(local)/  
Choose Server Push Output if  
you have configured an external  
streaming server to archive the  
live stream and wish to stream  
this archived content on demand  
from this external server.  
If this path is specified and  
the writer has a Serverpush  
or Network Output, the  
conference will be streamed  
live from the embedded  
Windows Media Streaming  
Server.  
If you leave this field  
For each of the three Writers  
you can specify File, Network  
and/or Server Push outputs.  
For details on this, see the  
following pages.  
Source.ChooseNormalvideofor  
videoorvideowithsnapshots/slides.  
ChooseExtended(H.ꢀꢁꢇ)videoif  
youwantaDualStreamvideofrom  
anH.239presentation.  
blank, or the writer has  
no Serverpush or Network  
outputs, the conference will  
not be streamed live.  
IfyouselectPictureinPictureasyour  
source,youwillrecordyourconfer-  
enceinthePictureinPictureformat.  
Normalvideo,Extended(H.ꢀꢁꢇ)  
videoandPictureinPicturechoices  
shouldhavedifferenttypeface.  
PIP location. If you selected  
Picture in Picture as Source,  
you can select the location  
of the Picture in Picture from  
the drop down menu.  
Transcoding templates ready for  
use with Windows Media Writer  
can be found on the next page.  
Table of  
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this Version?  
Trademark/  
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Installation  
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Conferences  
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Administrator Settings > Template Editor > Windows Media Writer  
TANDBERG CONTENT SERVER  
USER GUIDE  
Transcoding Templates  
About Transcoding Templates  
The Transcoding Templates Available  
Filename  
The table shown here lists the default  
Windows Media Writer transcoding  
templates that come with the Content  
Server.  
Description  
Recorded Output  
Two video streams from Main Source (at 256 and 512 K), one video  
stream from a Dual Stream Source and screenshots from a Dual Stream  
Source taken every 60 seconds (if Dual Stream Source available).  
Windows Media 9 2xStreams High with Dual  
WM-DblHighDual.xml  
WM-DblLowDual.xml  
Windows Media files created with the  
system zune templates are only avail-  
able for download to zune and will not  
stream from the Content Server either  
live or on-demand.  
Two video streams from Main Source (at 56 and 384 K), one video  
stream from a Dual Stream Source and screenshots from a Dual Stream  
Source taken every 60 seconds (if Dual Stream Source available).  
Windows Media 9 2xStreams Low with Dual  
More information about support for  
Microsoft zune™ can be found in Ap-  
pendix 8  
Two video streams from Main Source (at 128 and 384 K), one video  
stream from a Dual Stream Source and screenshots from a Dual Stream  
Source taken every 60 seconds (if Dual Stream Source available).  
Windows Media 9 2xStreams Mid with Dual  
Windows Media 9 Dual Stream Only No PiP  
Windows Media 9 Dual Stream PiP Top Right  
WM-DblMidDual.xml  
WM-DualOnlyPiPVGA.xml  
WM-DualPiPVGA.xml  
Single video stream at 512 K from a Dual Stream Source (if Dual  
Stream Source available), displayed in a Picture in Picture layout  
Single video stream at 384 K from a Dual Stream Source (if Dual  
Stream Source available) with small inset video in top right from Main  
Source, displayed in a Picture in Picture layout  
One video stream at 384 K from Main Source and one video stream  
from a Dual Stream Source (if Dual Stream Source available)  
Windows Media 9 Single Stream with Dual  
Windows Media 9 Single Stream without Dual  
Windows Media High Bitrate Audio with Duo Slides  
WM-StdDual.xml  
WM-StdNoDual.xml  
WM_AUDHigh.xml  
A single video stream at 384 K from Main Source  
An audio stream with screenshots from a Dual Stream Source taken  
every 60 seconds (if Dual Stream Source available).  
An audio stream with screenshots from a Dual Stream Source taken  
every 60 seconds (if Dual Stream Source available).  
Windows Media Low Bitrate Audio and Duo Slides  
WM_AUDLow.xml  
Two Windows Media video streams, two QuickTime and two Real Media  
video streams, with the low-bitrate stream at 56K and the high-bitrate  
stream at 384K. This template will ignore any codecs not selected in  
Site Settings > Site Codec Support, and will only record in the sup-  
ported formats. So, if only Windows Media codec is selected in Site  
Codec Support, only Windows Media video streams will be recorded.  
WM9 TCS three format triple play  
WM-TripleDefault.xml  
Zune Audio  
ZuneAudio.xml  
A Windows Media audio only file.  
Zune Presentation  
ZunePresentation.xml  
A Windows Media video file from a Dual Stream Source (usually H.239).  
A Windows Media video file from a Dual Stream Source (usually  
H.239) and a small inset picture from Main Source in the Picture in  
Picture format.  
Zune Presentation with PiP  
Zune Video  
ZunePresentationPiP.xml  
ZuneVideo.xml  
A Windows Media video file from Main Source.  
Table of  
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Trademark/  
Licenses  
Safety/  
Environmental  
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Introduction  
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Appendices  
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Administrator Settings > Template Editor > Windows Media Writer  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying File Output Information  
About File Output Information  
The File Output Information Settings  
File Output information specifies where  
the file will be saved for on demand  
viewing.  
Directory. For Windows Media,  
the default Directory for files is  
(medialocation)/media  
FTP. Select the FTP option if you  
would like to upload files for on  
demand streaming to an external  
server. If this option is selected, you  
also need to specify the following  
settings: Ftp server name, Port,  
Username, Password, Password  
confirm, and Ftp directory.  
Display is shown without ( ) and  
with ( ) FTP selected.  
Accessing these Settings  
In the Windows Media Writer Informa-  
tion Page, click on File to produce the  
File Output Information.  
Editing the Title  
Click on the Edit Title link to change  
the name of the output. For example,  
you can change it from File Output to  
something more descriptive.  
Table of  
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Introduction  
Installation  
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Administrator Settings > Template Editor > Windows Media Writer  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying ServerPush Output Information  
AboutServerPushOutputInformation  
The ServerPush Output Information Settings  
The ServerPush method, or pushing  
the live stream to the Windows Media  
streaming server is the default stream-  
ing option on the Content Server.  
Server name. The default server name if you are  
using the TANDBERG Content Server Windows Media  
streaming server is (local).  
For streaming off an external streaming server,  
enter the server name or IP address of your external  
Windows Media streaming server  
Port. The default port if you are using the  
TANDBERG Content Server Windows Media  
streaming server is 8080. For streaming off an  
external streaming server, enter the port to be used  
with your external Windows Media streaming server.  
Username & Password. For streaming off an  
external streaming server, enter the username &  
password to be used for authentication with your  
external Windows Media streaming server.  
Accessing these Settings  
Password confirm. Type the password again to confirm.  
In the Windows Media Writer Informa-  
tion Page, click on ServerPush to pro-  
duce the ServerPush Information.  
Publishing point copy. If you have set up a  
publishing point on an external Windows Media  
streaming server, you can copy the parameters for  
your new publishing point  
by specifying the Publishing point copy. If your  
publishing point on the Windows Media streaming  
server is called “my_publishing_point”, enter my_  
publishing_point in the Publishing point copy field.  
You also need to fill in the name of your multicast  
template in this field for multicast content delivery.  
You may change the title by following instruc-  
tions described for File Output.  
Table of  
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Introduction  
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Administrator Settings > Template Editor > Windows Media Writer  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying Network Output Information  
About Network Output Information  
The Network Output Information Settings  
Network is used to add the network  
sink or server pull functionality to the  
Content Server. It can only be used for  
Windows Media in situations where you  
want the external server to request the  
stream.  
Server name. Enter the IP address  
of the Content Server or (local) will  
be interpreted as IP that the Content  
Server is using.  
A network publishing point has to  
be created on the external Windows  
Media server to take advantage of this  
functionality.  
Enter the Content Server name and port  
for Server Pull of the data.  
Port. Select a port that is NOT being  
used on the Content Server (see  
Appendix 5 for a list of ports used by  
the Content Server)  
The streaming path will be mms:\\  
<server name>\<publishing point>,  
where:  
Accessing these Settings  
In the Windows Media Writer Informa-  
tion Page, click on Network to produce  
the Network Output Information.  
• server name is the external Windows  
Media server name  
• publishing point is the publishing  
point you have created on the  
external Windows Media server.  
You may change the title by  
following instructions described  
for File Output.  
Table of  
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this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Administrator Settings > Template Editor  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying QuickTime Writer Information  
About QuickTime Writer  
The QuickTime Writer Information Page  
QuickTime templates do not have  
a default live streaming path or  
ServerPush Output. Media is available  
for on demand viewing only (Recording  
in progress is displayed in the interface  
during the live call). If you would like  
your QuickTime content to be available  
live, you need to configure ServerPush  
Output and Streaming path for live  
streaming with the Darwin streaming  
server  
Profile Filename. Select the right profile for the  
required type of output. Profiles determine the type  
of codec used for recording, the streaming bitrate,  
video framerate and video resolution.  
Streaming path. The QuickTime format does not  
allow for live streaming direct from the TANDBERG  
Content Server.  
The path for live streaming off an external Darwin  
streaming server should be in this format:  
Up to three writers are permitted for a  
QuickTime template (this means that  
three video streams are allowed to be  
generated for this format).  
rtsp://<servername>  
On demand path. The on demand path in QuickTime  
writer information should be in this format:  
• http://<servername>/tcs/data if the Content  
Server is used for streaming  
• rtsp://<servername> if external Darwin  
streaming server is used  
Source. Choose Normal video for video or video  
with snapshots/slides.  
Choose Extended (H.ꢀꢁꢇ) video if you want a Dual  
Stream video from an H.239 presentation.  
If you select Picture in Picture as your source, you  
will record your conference in the Picture in Picture  
format.  
Normal video, Extended (H.ꢀꢁꢇ) video, and Picture  
in Picture choices should have different typeface.  
For each of the three Writers  
you can specify File, Network  
and/or Server Push outputs.  
For details on this, see the  
following pages.  
PIP location. If you selected Picture in Picture as  
Source, you can select the location of the Picture in  
Picture from the drop down menu.  
Table of  
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this Version?  
Trademark/  
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Conferences  
Introduction  
Installation  
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Administrator Settings > Template Editor > QuickTime Writer  
TANDBERG CONTENT SERVER  
USER GUIDE  
Transcoding Templates  
About Transcoding Templates  
The Transcoding Templates Available  
Filename  
The table shown here lists the default  
QuickTime transcoding templates that  
comes with the Content Server.  
Description  
Recorded Output  
Two video streams from Main Source (at 256 and 512 K), one  
video stream from a Dual Stream Source and screenshots  
from a Dual Stream Source taken every 60 seconds (if Dual  
Stream Source available).  
QuickTime 2xStreams High with Dual  
QuickTime 2xStreams Low with Dual  
QuickTime 2xStreams Mid with Dual  
QT-DblHighDual.xml  
QT-DblLowDual.xml  
QT-DblMidDual.xml  
Two video streams from Main Source (at 56 and 384 K), one  
video stream from a Dual Stream Source and screenshots  
from a Dual Stream Source taken every 60 seconds (if Dual  
Stream Source available).  
Two video streams from Main Source (at 128 and 384 K), one  
video stream from a Dual Stream Source and screenshots  
from a Dual Stream Source taken every 60 seconds (if Dual  
Stream Source available).  
Single video stream at 512 K from a Dual Stream Source (if  
Dual Stream Source available), displayed in a Picture in Picture  
layout  
QuickTime Dual Stream Only No PiP  
QuickTime Dual Stream PiP Top Right  
QT-DualOnlyPiPVGA.xml  
QT-DualPiPVGA.xml  
Single video stream at 384 K from a Dual Stream Source (if  
Dual Stream Source available) with small inset video in top  
right from Main Source, displayed in a Picture in Picture layout  
One video stream at 384 K from Main Source and one video  
stream from a Dual Stream Source (if Dual Stream Source  
available)  
QuickTime Single Stream with Dual  
QuickTime Single Stream without Dual  
QT-StdDual.xml  
QT-StdNoDual.xml  
A single video stream at 384 K from Main Source  
Table of  
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Administrator Settings > Template Editor > QuickTime Writer  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying File Output Information  
About File Output Information  
The File Output Information Settings  
File Output information specifies where  
the file will be saved for on demand  
viewing.  
Directory. (medialocation)/www/ is  
the default directory for QuickTime  
content if streamed on demand off  
the Content Server.  
FTP. Select the FTP option if you  
would like to upload files for on  
demand streaming to an external  
server. If this option is selected, you  
also need to specify the following  
settings: Ftp server name, Port,  
Username, Password, Password  
confirm, and Ftp directory.  
Accessing these Settings  
In the QuickTime Writer Information  
Page, click on File to produce the File  
Output Information.  
Display is shown without ( ) and  
with ( ) FTP selected.  
Editing the Title  
Click on the Edit Title link to change  
the name of the output. For example,  
you can change it from File Output to  
something more descriptive.  
Table of  
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this Version?  
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Environmental  
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Introduction  
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Administrator Settings > Template Editor > QuickTime Writer  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying ServerPush Information  
About ServerPush Information  
The ServerPush Information Settings  
By default, QuickTime templates do  
not have ServerPush Output specified.  
The ServerPush method, or pushing  
the live stream to a streaming server  
can be configured by using an external  
streaming server, for example a Darwin  
Streaming Server.  
Server name. IP address of external  
streaming server.  
Audio port. Specify a port that is not  
already being used.  
Video port. Specify a port that is not  
already being used.  
Username, Password & Password  
confirm. For streaming off an external  
streaming server, enter the username &  
password to be used for authentication  
with your external streaming server.  
Accessing these Settings  
In the QuickTime Writer Information  
Page,, click on ServerPush to produce  
the ServerPush Information.  
The path for live and on demand  
streaming off an external Darwin  
streaming server should be in  
this format:  
rtsp://<servername>  
You may change the title by  
following instructions described  
for File Output.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
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Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
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Operation  
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Administrator Settings > Template Editor  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying Real Writer Information  
About Real Writer  
The Real Writer Information Page  
Real Media transcoding templates do  
not have a default live streaming path or  
ServerPush Output. Media are available  
for on demand viewing only (Recording  
in progress is displayed in the interface  
during the live call). If you would like your  
Real Media content to be available live,  
refer to Live and on demand streaming  
of Real Media content from an external  
streaming server for information on how  
to configure ServerPush Output and  
Streaming path for live streaming.  
Profile Filename. Select the right profile for the  
required type of output. Profiles determine the type  
of codec used for recording, the streaming bitrate,  
video framerate and video resolution.  
Video width / Video height. Depending on the profile  
used for the writer, for new templates you need to  
specify the video height and width. As an example,  
for 384 or 512K profiles, Video width should be 320  
and Video height should be 240, for 256K profiles the  
recommended Video width is 240 and Video height is  
180. For 64 and 56K profiles the recommended Video  
width is 160 and Video height is 120.  
Up to three writers are permitted for a  
Real Media template (this means that  
three video streams are allowed to be  
generated for this format).  
Streaming path. Real Media transcoding templates  
do not have a default live streaming path but can  
be configured to be streamed live off an external  
streaming server.  
On demand path / On demand output. The on de-  
mand path in Real Media writer information should  
be in this format:  
http://(local)/tcs/data if the Content Server is used  
for streaming.  
Source. Choose Normal video for video or video with  
snapshots/slides.  
Choose Extended (H.ꢀꢁꢇ) video if you want a Dual  
Stream video from an H.239 presentation.  
For each of the three Writers  
you can specify File, Network  
and/or Server Push outputs.  
For details on this, see the  
following pages.  
If you select Picture in Picture as your source, you will  
record your conference in the Picture in Picture format.  
Normal video, Extended (H.ꢀꢁꢇ) video and Picture in  
Picture choices should have different typeface.  
The Real Media format does  
not allow for live streaming  
direct from the TANDBERG  
!
PIP location. If you selected Picture in Picture as  
Source, you can select the location of the Picture in  
Picture from the drop down menu.  
Content Server.  
Table of  
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Administrator Settings > Template Editor > Real Writer  
TANDBERG CONTENT SERVER  
USER GUIDE  
Transcoding Templates  
About Transcoding Templates  
The Transcoding Templates Available  
Filename  
The table shown here lists the default  
Real Writer transcoding templates that  
comes with the Content Server.  
Description  
Recorded Output  
Two video streams from Main Source (at 256 and 512 K) and  
screenshots from a Dual Stream Source taken every 60 sec-  
onds (if Dual Stream Source available).  
Real Media 2xStreams High with Dual Slides  
Real Media 2xStreams Low with Dual Slides  
Real Media 2xStreams Mid with Dual Slides  
Real Media Dual Stream Only No PiP  
RM-DblHighDual.xml  
RM-DblLowDual.xml  
RM-DblMidDual.xml  
RM-DualOnlyPiPVGA.xml  
RM-DualPiPVGA.xml  
Two video streams from Main Source (at 56 and 256 K) and  
screenshots from a Dual Stream Source taken every 60 sec-  
onds (if Dual Stream Source available).  
Two video streams from Main Source (at 128 and 384 K) and  
screenshots from a Dual Stream Source taken every 60 sec-  
onds (if Dual Stream Source available).  
Single video stream at 512 K from a Dual Stream Source (if  
Dual Stream Source available), displayed in a Picture in Picture  
layout  
Single video stream at 384 K from a Dual Stream Source (if  
Dual Stream Source available) with small inset video in top right  
from Main Source, displayed in a Picture in Picture layout  
Real Media Dual Stream PiP Top Right  
Single video stream at 256 K and screenshots from a Dual  
Stream Source taken every 60 seconds (if Dual Stream Source  
available)  
Real Media Single Stream with Dual Slides  
Real Media Single Stream without Dual  
RM-StdDual.xml  
RM-StdNoDual.xml  
Single video stream at 384 K  
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Administrator Settings > Template Editor > Real Writer  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying File Output Information  
About File Output Information  
The File Output Information Settings  
File Output information specifies where  
the file will be saved for on demand  
viewing.  
Directory. (medialocation)/www/  
is the default directory for Real  
content if streamed on demand off  
the Content Server Windows Media  
streaming server.  
FTP. Select the FTP option if you  
would like to upload files for on  
demand streaming to an external  
server. If this option is selected, you  
also need to specify the following  
settings: Ftp server name, Port,  
Username, Password, Password  
confirm, and Ftp directory.  
Accessing these Settings  
In the Real Writer Information Page,  
click on File to produce the File Output  
Information.  
Display is shown without ( ) and  
with ( ) FTP selected.  
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Administrator Settings > Template Editor > Real Writer  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying ServerPush Information  
About ServerPush Information  
The File Output Information Settings  
By default, Real Media templates do  
not have ServerPush Output specified.  
The ServerPush method, or pushing  
the live stream to a streaming server  
can be configured by using an external  
streaming server, for example a Helix  
Streaming Server.  
Server type. Select either Server 90 or  
Server G2  
Server name. IP address of external  
streaming server  
Port. Specify a port that is not already  
being used.  
Accessing these Settings  
In the Real Writer Information Page,  
click on ServerPush to produce the  
ServerPush Output Information.  
Username, Password & Password  
confirm. For streaming off an external  
streaming server, enter the username &  
password to be used for authentication  
with your external streaming server.  
Live and On demand Streaming of Real Media Content from an External Streaming Server  
Transcoding and Archiving Real Media format content can be streamed live or on demand off external streaming servers (Helix or G2) .  
ServerPush Output Information should be configured in the following way:  
For streaming off a Helix server, the live streaming path should be rtsp://<servername>/encoder and the on demand path should be  
rtsp://<servername>/<archivefoldername>.  
For on demand streaming, check Archive Enabled on the external server and set the On demand Output in the writer to ServerPush output.  
For streaming off a Gꢀ server, the live streaming path should be  
rtsp://<servername>/broadcast foldername and the on demand path should be rtsp://<servername>/<archivefoldername>.  
For on demand streaming, check Archive Enabled on the external server.  
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Administrator Settings > Template Editor  
TANDBERG CONTENT SERVER  
USER GUIDE  
Archiving Templates: Specifying H.ꢁꢀꢁ Writer Information  
About H.ꢁꢀꢁ Writer  
The H.ꢁꢀꢁ Writer Information Page  
The H.323 Writer allows the creation of  
outputs for Archiving calls, by wrapping  
File type. Select between Windows Media and  
QuickTime.  
Videoconference codecs, H.263 and  
G.711, in either QuickTime or Windows  
Media formats.  
Please note that you should only select QuickTime  
if it has been installed on the Content Server (see  
QuickTime installation)  
The H.323 Writer does not require a  
profile, but you have to choose the file  
type – Windows Media or QuickTime.  
Audio only. Select this checkbox if you require an  
audio-only recording.  
Streaming path. The default Streaming paths are  
the same in this type of template as for Transcoding  
Windows Media or QuickTime writers.  
On demand path. The default On Demand paths are  
the same in this type of template as for Transcoding  
Windows Media templates. The Source can be either  
Normal Video or Extended (H.ꢀꢁꢇ) Video. Archiving  
H323 Writers do not support the Picture in Picture.  
format  
On demand output. The default On Demand paths  
are the same in this type of template as for Trans-  
coding Windows Media or QuickTime writers.  
Source. Select between Normal Video and Extended  
(H.239) Video.  
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Administrator Settings > Template Editor > H.ꢁꢀꢁ Writer  
TANDBERG CONTENT SERVER  
USER GUIDE  
H.ꢁꢀꢁ Writer – Windows Media File Type  
About H.ꢁꢀꢁ System Templates  
The H.ꢁꢀꢁ System Templates Available  
The H.323 Writer allows the creation of  
outputs for Archiving calls, by wrapping  
Description  
Filename  
Recorded output  
Videoconference codecs, H.263 and G.711,  
in the Windows Media format (ASF).  
Windows Media  
Archiving Dual Stream  
One video stream from Main Source and an extended video stream from Dual Stream  
Source (if available) recorded at the bitrate at which the video call was made  
WM-ASFDual.xml  
The H.323 Writer does not require a  
profile, but you have to choose the file type  
– Windows Media.  
Windows Media  
Archiving Single Stream  
WM-ASFStd.xml  
Single video stream recorded at the bitrate at which the video call was made  
Two predefined system templates are  
available for this file type.  
Please note that playback of Windows Media  
ASF format content requires the TANDBERG  
Codec Pack to be installed on client  
machines. For details, refer to Playback of  
archive (ASF format) content in Appendix 2  
and Installing the Codec Pack.  
H.ꢁꢀꢁ Writer Using Windows Media File Type  
Windows Media File.  
Up to two file outputs  
(two video streams)  
are supported for this  
format in a H.323  
writer. The screenshot  
shows two writers and  
the H323 Writer Main  
Stream Information for  
the Windows Media  
Archiving Dual Stream  
template.  
For details on specifying  
File, Network and  
Server Push outputs,  
see the Specifying  
Windows Media Writer  
Information section.  
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Administrator Settings > Template Editor > H.ꢁꢀꢁ Writer  
TANDBERG CONTENT SERVER  
USER GUIDE  
H.ꢁꢀꢁ Writer – QuickTime File Type  
About H.ꢁꢀꢁ System Templates  
The H.ꢁꢀꢁ System Templates Available  
The H.323 Writer allows the creation of outputs  
for Archiving calls, by wrapping  
Description  
Filename  
Recorded output  
Videoconference codecs, H.263 and G.711, in  
the QuickTime format (MOV).  
Single video stream from Main Source and screenshots from a Dual  
Stream Source taken every 60 seconds (if Dual Stream Source avail-  
able) recorded at the bitrate at which the video call was made  
QuickTime  
Archiving Dual Stream  
The H.323 Writer does not require a profile, but  
you have to choose the file type – QuickTime .  
QT-MOVDual.xml  
Two predefined system templates are available  
for this file type.  
QuickTime  
Archiving Single Stream  
Single video stream recorded at the bitrate at which the video call was  
made  
QT-MOVStd.xml  
H.ꢁꢀꢁ Writer Using QuickTime  
QuickTime. Only one video file output  
is supported for this format in a H.323  
writer.  
The screenshot shows a H.323 video  
stream writer and a still image writer for  
the QuickTime Archiving Dual Stream  
template.  
QuickTime archiving templates do not  
have a default live streaming path or  
ServerPush Output. Media are available  
for on demand viewing only (Recording  
in progress is displayed in the interface  
during the live call), unless you configure  
the template for live streaming with an  
external streaming server.  
For details on specifying File, Network  
and Server Push outputs, see the  
Specifying QuickTime Writer Information  
section.  
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Adminstrator Settings > Template Editor  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying Still Image Writer Information  
About Still Image  
The Still Image Writer Page  
Use this writer if you want to extract still  
images from the main video or extended  
video (H.239) stream for low-bandwidth  
streaming.  
Source. Select Normal Video or Extended  
H.239 video.  
As the Still Image Writer does not  
require much configuration, the File  
Output information is included on this  
page.  
Still images of Normal video or  
Extended H.239 video streams are  
extracted at a specified frequency. The  
recommended frequency is every 60  
seconds.  
Seconds between frames. The  
minimum setting is 30 seconds and the  
recommended setting is 60 seconds.  
One Still Image writer only is  
supported per template.  
!
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Appendices  
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Adminstrator Settings > Template Editor  
TANDBERG CONTENT SERVER  
USER GUIDE  
Advanced Template Creation Tips  
Template Creation Tips  
To create a main video and a Dual Stream video in a Picture out of Picture layout, you need to  
PIP. The Picture in Picture layout is only available for Transcoding calls. Where PIP is not specified,  
specify two writers with the following Writer Information:  
the Picture out of Picture layout will be used.  
• Main video: writer with source set to Normal video  
For a Picture in Picture layout choose the following in the Writer Information:  
• Dual Stream video: writer with source set to Extended (H.239) video and profile with SVGA, VGA  
• Profile filename – For Windows Media content, choose from profiles which have SVGA, VGA or  
XGA, and PIP, eg. WM9_SVGA_PiP.prx, WM9_VGA_PiP.prx or WM9_XGA_PiP.prx. For QuickTime  
content, choose QT6_VGA_PIP. For Real Media content you can choose any profile.  
or XGA in the profile name (but not PIP)  
• If still images are required from the extended video stream, add a Still image writer.  
For an example of how the H.239 stream will appear in the Picture out of Picture layout, see  
Appendix 4.  
• Source = Picture in Picture  
• To specify PIP location, select the required location from the dropdown menu. If you select  
None, only the Dual Video presentation will be displayed H.239 or Dual Stream.  
Zune Template  
To create a new zune template, select Windows Media from the Template Editor:  
• Profile: select ZuneVideo.prx or ZuneAudio.prx  
• Streaming path – do not specify a streaming path  
• On demand path – http://(local)/tcs/download/  
• Directory in File Output – (medialocation)/www/download/.  
Table of  
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Adminstrator Settings > Template Editor  
TANDBERG CONTENT SERVER  
USER GUIDE  
Using Templates for Multicast Delivery  
About Multicast Delivery  
Multicast Setup for Windows Media Streaming Server  
To start delivering your content as a multicast  
stream with Content Server version 2, you  
need to ensure that:  
Remote Desktop into your  
Content Server and choose  
Manage Your Server from  
the Start Menu.  
Right-click on the existing TCSmulticastTemplate  
and Select Remove from the drop-down menu.  
Now right click on “Publishing Points” and  
choose Add Publishing Point (Advanced).  
• Your network is multicast-enabled  
• The Multicast Publishing point is correctly  
set up on your Windows Media Streaming  
Server (you only need to do this setup  
once)  
Click on Manage this  
streaming media server.  
• The recording template that you want  
to use for multicast content delivery is  
configured correctly.  
Expand the list next to the  
name of your streaming  
media server, then expand  
the list of Publishing  
Points.  
Select the TCSmulticastTemplate Publishing Point you have just created  
and click on the Properties tab.  
Edit the Add Publishing Point pop-up as follows:  
Type  
CSmulticastTemplate  
re  
pe Push:*here  
and click OK.  
PLEASE NOTE THAT MULTICAST SETUP  
FOR WINDOWS MEDIA SERVER ONLY  
NEEDS TO BE DONE ONCE, BEFORE  
FIRST USING MULTICAST. ONCE ALL SETTINGS  
ARE APPLIED, YOU CAN USE MULTICAST BY  
SIMPLY EDITING YOUR RECORDING TEMPLATE.  
Select Category Authorization and set WMS Publishing Points ACL  
Authorization to Enabled.  
Cont...  
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Adminstrator Settings > Template Editor > Using Templates for Multicast Delivery  
TANDBERG CONTENT SERVER  
USER GUIDE  
Multicast Setup for Windows Media Streaming Server Cont...  
Select Category Multicast streaming and set WMS Multicast Data Writer to Enabled.  
Right-click on WMS Multicast Data Writer  
and select Properties from the drop-down  
menu.  
Verify that the IP address under  
Destination multicast IP address and  
port is correct and modify it if necessary.  
Select Category General and set Start publishing point when first client connects to  
Disabled.  
Select Category Networking, double click on Enable buffering. From the pop-up window select  
Disable buffering and click OK.  
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Adminstrator Settings > Template Editor > Multicast Delivery Templates  
TANDBERG CONTENT SERVER  
USER GUIDE  
Using Templates for Multicast Delivery  
About Multicast Delivery Templates  
Multicast Template Setup for Windows Media Streaming Server  
Modify the Streaming Path from  
mms://(local)/  
to  
http://(local)/tcs/data/  
(the trailing slash is required).  
A multicast delivery template can be created  
from scratch or you may edit an already  
existing template template. This is very similar  
to how Windows Media Writer templates are  
made.  
Add or edit Serverpush Output for  
the Windows Media Writer and type  
TCSmulticastTemplate  
in the Publishing Point Copy text  
field.  
Only the settings differing from a  
“standard” Windows Media Writer  
template are listed here. The rest of  
Remember to save your template!  
the applicable settings are explained in the  
articles on Windows Media Writer templates.  
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Administrator Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Call Configuration Editor  
About Call Configuration  
The Call Configuration Editor Page  
The Call Configuration Editor enables  
the Administrator to set up different  
configurations for calls that can be  
attached to Recording Aliases.  
The Full Call Configuration  
is the system configuration  
and cannot be deleted. It  
has all options available  
and is used as the  
default for the Windows  
Media Archive and the  
Windows Media Transcode  
Recording Aliases in the  
initial installation.  
Table of  
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Administrator Settings > Call Configuration Editor  
TANDBERG CONTENT SERVER  
USER GUIDE  
Editing, Duplicating or Creating a New Call Configuration  
About Editing  
The Call Configuration Editor Page  
This is very similar to the template  
editing described in the articles on  
Template Editor.  
Filename. The Filename uniquely identifies  
each call configuration file.  
System templates cannot be altered  
– instead they have to be duplicated  
and saved under a new name to allow  
changes to be made.  
Description. Use the Description field to  
provide a short description of your call  
configuration file  
Non-system templates, however, may  
be edited – these have the Edit link  
appended to them in the listing.  
H.ꢀꢁꢇ Capabilities Enabled. H.239 Ca-  
pabilities are enabled by default. If H.239  
Dual Video output is not required, this  
capability can be disabled.  
The Call Configuration Editor Page is  
shown here as it looks when New has  
been selected (see previous page for  
more on this).  
Supported Resolutions. Administrators can  
select the resolutions for acceptable H.239  
video input. For optimal performance, it is  
recommended that the maximum resolution  
be set to 800x600 or 640x480.  
Call Options. The supported call speeds  
and maximum time in call can be set for  
call configuration.  
Supported call speeds (kbps).  
The administrator can select the  
supported call speeds for calls from a  
range of options from 128 to 2048 Kbps.  
This determines the range of available  
conference bandwidths when a user dials  
out from the TANDBERG Content Server.  
Maximumtimeincall(mins). This feature  
will automatically end both incoming and  
outgoing calls when the call time exceeds  
the length of time specified in minutes. The  
default setting in the Full Call Configuration  
template is 0, which means that the call will  
never be automatically ended. The default  
value for new call configurations is ꢄ00.  
Advertised Codecs. The  
TANDBERG Content Server  
supports advertising of  
video and audio codecs as  
part of the capability set  
negotiation.  
Advertise video codecs. The  
administrator can enable  
advertising of video codecs  
for each call configuration  
by selecting the checkbox.  
Supported advertised codecs.  
Advertise audio codecs. The  
administrator can enable advertising of  
audio codecs for each call configuration  
by selecting the checkbox. Supported  
advertised codecs include G.711, G.722  
and G.722.1.  
Table of  
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Administrator Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Category Management  
About Category Management  
The Category Management Page  
A conference can be assigned a  
Category to make searching for  
conferences quicker for the user.  
There are six categories that come  
with the Content Server installation  
and a maximum of fifteen categories is  
supported.  
Administrators can edit existing  
category names, delete categories that  
are not needed and add new categories  
to the Content Server.  
Table of  
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Administrator Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Server Logs  
About Server Logs  
The Server Logs Page  
The server logs from the Content Engine  
and Content Library are available from  
this menu item.  
• The Content Engine logs will be  
displayed by default.  
• To view a log, click on name of the  
log file and it will open in the current  
or a new window.  
• The Administrator can navigate  
through the log files and delete old  
log files from the interface.  
• The current log for the TANDBERG  
Content Server is displayed first and  
cannot be deleted.  
• A new log will be created every time  
the Content Server Service restarts.  
A new log will also start if the current  
log exceeds 10 MB.  
The Content Library Logs Page  
Select the Content Library logs from  
the Drop Down menu item.  
The phperror logs are displayed  
and viewed from here. The logs can  
be rolled over if they are becoming  
unmanageable. Old logs can also be  
deleted.  
Table of  
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Administrator Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Alternate Storage  
About Alternate Storage  
The Alternate Storage Page  
Use this option to view where the media  
files are recorded. The default location  
is drive E: on your TANDBERG Content  
Server.  
You may change this location to store  
files on a NAS (Network Attached  
Storage) by using the TCS NAS Wizard.  
The TANDBERG Content Server version  
2.0 supports moving the media default  
location to Network Attached Storage  
IBM X Series hardware.  
Your NAS must be configured correctly  
for the process of moving media to the  
new storage location to be successful.  
The Content Server must be added  
to same domain as the NAS (see the  
article on Authentication for details on  
adding the Content Server to a domain).  
Choose or create an account in the  
domain under which IIS will run. This  
domain account needs to have both  
administrative rights on the Content  
Server and permissions over the NAS  
share.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
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Environmental  
Administrator  
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Conference  
Setup  
View  
Introduction  
Installation  
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Operation  
Appendices  
Conferences  
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Administrator Settings > Alternate Storage  
TANDBERG CONTENT SERVER  
USER GUIDE  
NAS Configuration  
NAS Configuration  
Set Permissions and Security settings  
on the share to allow the Content Server  
Full Control over the share:  
• Make sure that your Content Server is on the same as the NAS  
• Remote desktop into your NAS  
• Set up a share with a folder inside it.  
• Click on Properties > Permissions  
• Click Add  
• Click Object Types.  
Select the Checkbox for Type – Computers.  
Click on Check Names and click OK.  
Give User <Content Server Server Name> Full Control over the share.  
Click on Properties > Security.  
Repeat the steps above to give the Content Server full control of the folder  
in the Security Settings tab.  
Set permissions and security settings on the share to allow the domain  
account performing the move full control over the share. Repeat steps as  
above, but without checking Computers as the Object Type.  
Enter <Content Server Server Name> (as registered in the domain). If you have not set a new server name through  
the Windows Administration site, the default Content Server name is TANDBERG-CS.  
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Administrator Settings > Alternate Storage  
TANDBERG CONTENT SERVER  
USER GUIDE  
Content Server Configuration  
Before You Start  
Disabling WMS NTFS ACL Authorization for the Windows Media Streaming Server  
Log in via Remote Desktop  
Log in via Remote Desktop to the Content  
From the Start  
menu, select  
Manage Your  
Server.  
Click on the link  
Manage this  
streaming media  
server.  
Highlight the name of  
the streaming server  
(the default streaming  
server name is  
Click on the  
to the Content Server and  
add the domain account  
with permissions over the  
NAS share to the local  
Administrators group.  
Server using the domain account which has  
both administrative rights on the Content  
Server and permissions over the NAS  
share.  
Properties  
tab.  
TANDBERG-CS).  
Click on  
Highlight  
WMS  
NTFS ACL.  
Right-click and  
select Disable.  
Authorization  
in the list of  
categories.  
Enabling the WMS Publishing Point ACL Authorization Plug-in for the Default (on demand) Publishing Point  
Click on the  
Click to highlight  
<Default> (on  
demand).  
Right-click WMS Publishing Point ACL Authorization in the list of plug-ins and select Enable.  
+
next to the  
name of your  
streaming  
server to  
expand the  
list, then click  
on the  
again next to  
the Publishing  
Points.  
Click on the  
Properties tab.  
+
Click on  
Authorization in the  
list of Categories.  
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Administrator Settings > Alternate Storage > Content Server Configuration  
TANDBERG CONTENT SERVER  
USER GUIDE  
Changing the Default Media Location to Alternate Storage Location  
Log in via Remote Desktop to the Content Server using the  
domain account which has both administrative rights on  
the Content Server and permissions over the NAS share.  
Go to Start Menu > All Programs > TANDBERG > TCS  
> TCS NAS Wizard, or double-click the TCS NAS Wizard  
shortcut on the desktop.  
This will produce the NAS Wizard.  
Click on Next to start the NAS Wizard.  
Enter the new storage location information:  
At the Do you wish to delete old media? prompt:  
• ServerName  
• ShareName\FolderName.  
• Click Yes, if you want to copy the media files to the new stor-  
age location and delete them from the current storage location.  
• Click No if you want to copy the media files across with-  
out deleting them from the current storage location.  
At the IIS Account prompt, enter the username (in the  
format DOMAIN\username) and password of the domain  
account under which IIS will run. This account needs to  
have both administrative rights on the Content Server and  
permissions over the NAS share.  
At the Are you sure you wish to continue prompt, click  
on Yes. Depending on the amount of data, the transfer  
may take several minutes.  
Click on Finish to exit the NAS Wizard.  
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Administrator Settings > Alternate Storage > Content Server Configuration  
TANDBERG CONTENT SERVER  
USER GUIDE  
Changing the Default Media Location from Alternate Storage Location Back to the Default Location on the E Drive of the Content Server  
Log in via Remote Desktop to the Content Server using the  
domain account which has both administrative rights on  
the Content Server and permissions over the NAS share.  
Go to Start Menu > All Programs > TANDBERG > TCS  
> TCS NAS Wizard, or double-click the TCS NAS Wizard  
shortcut on the desktop.  
This will produce the NAS Wizard.  
Click on Next to start the NAS Wizard.  
At the Change Storage Location prompt, select Return  
it to local storage (if you select Move it to a different  
network location, follow the steps as outlined on the  
previous page).  
At the Do you wish to delete old media? prompt:  
• Click Yes, if you want to copy the media files to the new stor-  
age location and delete them from the current storage location.  
• Click No if you want to copy the media files across with-  
out deleting them from the current storage location.  
At the Are you sure you wish to continue  
prompt, click on Yes. Depending on the  
amount of data, the transfer may take  
several minutes.  
Click on Finish to exit the NAS Wizard.  
Your media files have been transferred  
back from the Alternate Storage Loca-  
tion to the E: drive on the Content Server  
and any new recordings will be recorded  
to this new storage location from now  
on.  
To check your new media location, you  
may select Administrator Settings >  
Alternate Storage Location.  
Table of  
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Installation  
Quick Setup  
Operation  
Appendices  
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Administrator Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Cluster Administration  
About Cluster Adminstration  
The Cluster Administration Page  
Please contact TANDBERG Professional  
Services for a whitepaper on cluster-  
ing the TANDBERG Content Servers  
(D50449).  
Table of  
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Conferences  
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Administrator Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Software Upgrade  
About Software Upgrade  
The Software Upgrade Page  
The Software Upgrade page allows  
administrators to view the software  
version, device serial number, and  
option keys installed on the TANDBERG  
Content Server.  
The Content Server software can easily  
be upgraded by adding option keys  
provided by authorized TANDBERG  
resellers or partners. After putting in  
the option key click on the Restart  
Service button to restart the Content  
Server for the installed option key to  
take effect.  
Serial numbers and option keys have been removed from the illustration.  
Table of  
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this Version?  
Trademark/  
Licenses  
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Environmental  
Administrator  
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View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Administrator Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Database Account Security  
About Account Security  
The Database Account Security Page  
The Database Account Security page  
enables the Administrator to change the  
following account passwords:  
• Content Library  
• Content Engine  
• System Administrator (sa).  
These accounts are not interactive  
logon/Windows user accounts. They are  
used for communication between parts  
of the Content Server and the database.  
For enhanced security, it is recom-  
mended that System Administra-  
tors change the passwords for  
those accounts from their factory default  
settings at system setup time and before  
the Content Server is used in production.  
Changing Account Passwords  
Enter the System Administrator  
(sa) password to authenticate (the  
default password for this account is  
T@NDBERG).  
Choose the account for which you  
want to change the password.  
Enter the new password.  
Enter it again to confirm.  
We recommend that you  
write down your passwords  
and store them in a safe  
location.  
Click on the Change button.  
Table of  
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View  
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Installation  
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Operation  
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Conferences  
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Administrator Settings  
TANDBERG CONTENT SERVER  
USER GUIDE  
Windows Server  
About Windows Server  
The Windows Server Page  
Selecting this menu item opens up the  
Windows Server administration page in a  
separate window.  
This page can also be accessed by typing  
https://<ContentServerIPAddress>:8098  
in the Web browser URL field.  
The Windows Administration site can be  
used for:  
• Changing the Administrative password  
and updating Date and Time settings  
• Creating local user accounts.  
Close the window when finished.  
The Administrator needs to be  
using Microsoft Internet Explorer  
to use this menu item.  
Table of  
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View  
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Installation  
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Appendices  
Conferences  
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Content  
Server  
Conference Setup  
We recommend that you check the  
TANDBERG web site regularly for updated  
versions of this manual:  
Read the Conference Setup section for information on how to make  
calls from the Content Server User Interface. This section also contains  
information on how to use and manage Recording Aliases which determine  
the types of calls users can make, and help manage access to conferences  
and conference metadata.  
http://www.tandberg.net/support/  
documentation.php  
Table of  
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Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
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Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Conference Setup  
TANDBERG CONTENT SERVER  
USER GUIDE  
Initial Steps  
About Conference Setup  
Logging In  
The TANDBERG Content Server enables  
users with ‘Editor’ and ‘Administrator’  
privileges to record video calls and to  
edit their recorded content.  
Click the Login button at the top  
right of the screen.  
Depending on your authentication method, one of the  
following screens will be displayed.  
Editors and Administrators need to log  
in to the Content Server to create and  
edit their conferences.  
Enter your username and password details to authenticate,  
is indicated in the Login/Logout section of this User Guide.  
You will see a screen similar to this  
if you are a Conference Owner and  
have the ability to record calls and  
edit your recorded content.  
You will see a screen similar to this  
if you have administrative privileges.  
Table of  
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Environmental  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Conference Setup  
TANDBERG CONTENT SERVER  
USER GUIDE  
Create Conference  
About Create Conference  
The Create Conference Page  
In the Conference Setup menu in the  
menu bar, choose the Create Confer-  
ence option. The screen will then look  
like this.  
Call Information. These set-  
tings include record/stream  
and archive aliases, as well as  
address of the endpoint you  
are calling and the call rate for  
the Call Configuration used in  
the Recording Alias chosen.  
Conference Permissions.  
Here you define who should  
be granted edit rights and who  
should be granted viewing  
rights to the conference.  
Conference Metadata. Meta-  
data gives you the possibility  
to include such things as  
• The name of the confer-  
ence that participants will  
see  
• Details about the confer-  
ence  
• Name or names of the  
conference presenters  
• Where the conference  
takes place  
• Any copyright information  
about the conference  
• Any keywords that can be  
used when searching for  
the conference  
• A password to restrict  
streaming access to this  
conference  
• A Category selected from  
the pull down list for this  
conference.  
Table of  
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Trademark/  
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Safety/  
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Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Conference Setup > Creating Conference  
TANDBERG CONTENT SERVER  
USER GUIDE  
Call Information  
Templates Determine Outputs!  
The Call Information Settings  
!
The recording type determines the output  
of your recorded call. The Record/Stream  
Type is associated with Transcoding  
calls. The Archive Type is associated with  
Archiving calls.  
Record/Stream. Choose  
a Recording Alias from the  
drop down list. Only one call  
at a time can be made using  
this (transcoding) option. If  
the Content Server is part  
of a cluster, the number of  
available transcoding calls  
will be dependent on how  
many Recorders there are in a  
cluster.  
Please note that all Windows Media  
calls are enabled for recording and  
live streaming by default, but it is the  
templates attached to the recording  
aliases that determine which live and on  
demand streaming options are turned  
on for a particular call. Choosing the  
Record/Stream type may result in a call  
which is available on demand only, and  
choosing the Archive option may result  
in content which is streamed live!  
Archive. Choose a Recording  
Alias from the drop down list.  
There are four concurrent calls  
that can be made using this  
(archiving) option.  
If the Content Server is part  
of a cluster, the number  
of available archiving calls  
available will be dependent on  
how many Recorders there are  
in a cluster.  
Address. Enter the Address of  
the endpoint you are calling.  
The address can be in the  
format of an IP Address,  
H.323 ID or E.164 alias.  
H.323 ID and E.164 alias  
dialling requires a gatekeeper.  
Speed. Choose the call rate  
from the drop-down menu.  
You will only be able to see  
the allowed call rates for the  
Call Configuration used in the  
Recording Alias chosen.  
Table of  
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Conferences  
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Conference Setup > Creating Conference  
TANDBERG CONTENT SERVER  
USER GUIDE  
Conference Permissions  
The Conference Permissions Settings  
Enter user or group names in the Editors or Users text  
fields one per line or separated by a semicolon, in the  
following formats:  
Allow access to all users.  
If Allow access to all users  
checkbox is selected AND  
Guest access is enabled in  
Site Settings, all guests can  
view the conference.  
Local usernames:  
MACHINENAME\user.name:Display Name(optional)  
Domain and LDAP user and group names:  
If Allow access to all users  
checkbox is selected  
AND Guest access is not  
enabled in Site Settings, all  
authenticated users can view  
the conference  
Users: user.name:  
Display Name(optional)  
Groups: @group.name  
Editors. Editors can edit and delete a conference.  
Users. Users can view the conference.  
Entry in this field is disabled if Allow access to all  
users checkbox is selected.  
Table of  
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View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Conference Setup > Creating Conference  
TANDBERG CONTENT SERVER  
USER GUIDE  
Conference Metadata  
The Conference Metadata Settings  
The Conference Metadata will  
be retrieved from the Recording  
Alias that has been selected  
in the Call Information section of the  
screen.  
Name. The name of the conference that  
participants will see.  
Description. Details about the  
conference to be displayed beneath the  
Title in the Conference list.  
After you have entered the required  
information click the Place Call button  
to start the call or click the Cancel  
button to not make the call and leave  
the screen.  
Presenter. Name or names of the  
conference presenters.  
Copyright. Enter any copyright  
information about the conference.  
Location.Where the conference takes  
place.  
Keywords. Enter any keywords that  
can be used when searching for the  
conference.  
Category. Select the Category from the  
pull down list for this conference.  
URL. The URL to the conference will  
be displayed at creation time of the  
conference.  
Password. Enter a password to restrict  
streaming access to this conference.  
If no password is entered, then there  
is no restriction on who has access  
to the conference if they can view the  
conference list.  
Date. The date and time of the  
conference will be displayed at creation  
time of the conference.  
Table of  
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this Version?  
Trademark/  
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Administrator  
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Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Conference Setup > Creating Conference  
TANDBERG CONTENT SERVER  
USER GUIDE  
Call Status  
About Call Status  
The Call Status Settings  
After the Place Call button has been  
clicked on, the display will be updated  
with the call information.  
Call State. Displays the current state of  
the call. Options are: Initiating call, In  
call, Ending call, Call failed.  
Connected to. Displays the details of the  
remote endpoint. Displayed could be IP  
address, Alias or Endpoint name.  
Recording Alias. The recording alias  
that was used for the current call, e.g.  
Windows Media Archive.  
Bandwidth. The Bandwidth of the current  
call. e.g. 384.  
Media State. Displays whether the call is  
recording, streaming or both.  
Video Codec. The video codec used for  
the call. e.g. H263.  
Audio Codec. The audio codec used for  
the call. e.g. G722.  
Table of  
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View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
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Conference Setup > Creating Conference  
TANDBERG CONTENT SERVER  
USER GUIDE  
Ending the call  
A Recommended Procedure  
To end a call from the Content Server  
Click on the End Call button at either the  
top or bottom of the screen.  
You will see the Call Status change to Ending Call and then the conference will be listed in  
the Recorded Conferences list.  
Interface, first list the Live Conferences  
from the View Conferences menu. Click  
the Edit link next to the conference that  
you want to end.  
You can also end a live call by hanging  
up the call at the endpoint.  
Table of  
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Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Conference Setup > Creating Conference  
TANDBERG CONTENT SERVER  
USER GUIDE  
Media URL List  
About Media URL Lists  
The Media URL List Display  
The Media URL List displays the paths  
for the movies and also the directory  
of any slides for the presentation for  
Administrators only.  
Click the End Call button to finish the  
call. Calls can also be terminated from  
the remote end.  
The Media URL list will now display the  
on demand paths.  
If any of the Conference Information  
or Permissions are changed, Click the  
Save button to retain any changes.  
Return will take you to the Recorded  
Conferences screen.  
Table of  
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View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Conference Setup > Creating Conference  
TANDBERG CONTENT SERVER  
USER GUIDE  
Recording Ad Hoc Calls  
Dialling in  
Recording in Progress Is Indicated on the Endpoint  
When the Template Used Has No File Output Specified  
Users can record their calls by dialling  
in to the Content Server from H.323  
devices.  
Once connection to the Content Server has been established, a poster will  
be displayed at the endpoint.  
A Streaming conference poster will be displayed if the Recording Alias  
uses a template with no File Output. For more information on configuring  
streaming and recording outputs, see the Template Editor section of the  
manual.  
A Recording conference poster will be displayed if the Recording Alias  
uses a template with File Output.  
It is possible to make calls by dialling:  
• The Content Server IP Address  
– this feature does not require the  
Content Server to be registered to  
the Gatekeeper  
If the template has both File Output and Serverpush Output, the call will be  
streamed live and available for viewing on demand.  
If the template has only File Output, the call will not be streamed live, but  
will be available for on demand viewing. Calls made from endpoints to the  
Content Server begin recording once the call setup is complete and the  
Content Server begins receiving audio and video from the endpoint.  
• The Content Server System Name or  
E.164 alias – this feature requires  
the Content Server to be registered  
to the Gatekeeper  
• The H323 ID or E.164 alias of a  
Recording Alias – this requires the  
Content Server to be registered to  
the Gatekeeper.  
Concurrent Calls  
Depending on the installed option keys,  
up to 5 concurrent calls can be made.  
It is possible to make concurrent calls  
using the same Recording Alias for  
Archiving type calls, (or for Transcoding  
type calls, when Content Servers  
are in a cluster). In this case, all  
calls made on this alias will have the  
same properties (Conference Name,  
Access list, Recorded outputs, etc.).  
The recordings will have different  
conference URLs.  
Table of  
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Trademark/  
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Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
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Conference Setup > Creating Conference  
TANDBERG CONTENT SERVER  
USER GUIDE  
Using TMS to Schedule Calls  
Scheduling Calls with TMS  
It is possible to schedule calls to be recorded by the Content  
Server through TMS.  
For more information on TMS integration, refer to the TANDBERG  
Management Suite Administrator Guide or contact your  
TANDBERG representative or authorized reseller.  
• Create a new alias under Conference Setup > Recording  
Alias Options > New: Name, e.g. TMS Archiving 1, Owner:  
api-admin  
In order to use TMS to book recordings on the Content Server,  
you need to:  
• Select alias type (Transcoding or Archiving) depending on the  
option keys installed on the Content Server. For example, if  
you have one Transcoding option key installed, create one  
TMS transcoding type alias (TMS Transcoding 1). If you have  
four Archiving option keys installed, create four TMS archiving  
type aliases (TMS Archiving 1, TMS Archiving 2, TMS  
Archiving 3 and TMS Archiving 4)  
• Enable the API in Content Server Site Settings > API  
Calls scheduled with TMS will appear on the View Conferences >  
Scheduled page (see the View Conferences chapter for details).  
• Create dedicated TMS-only Recording Aliases. Only those  
aliases will be available for booking by TMS.  
TMS 11.6 is compatible with Content Server version 2.0.  
To create a TMS alias:  
• Add a new user with the username api-admin under  
Administrator Settings > User Management > Add Users  
(Add Administrators field)  
• Do NOT check the System Alias checkbox – TMS aliases  
must be Personal aliases.  
Table of  
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Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
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View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Conference Setup > Creating Conference  
TANDBERG CONTENT SERVER  
USER GUIDE  
Recording Alias Options  
About Recording Alias Options  
Recording Alias Options Available Depend on Your Privileges  
The default TANDBERG Content Server  
installation has one or two default  
System Aliases, depending on the type  
of option keys available.  
The Recording Alias Options are available from  
the Conference Setup Menu and only for Users  
with Administration or Owner privileges.  
By choosing the Recording Alias Options an  
administrator will see a screen like the one  
shown here.  
For Content Servers with both  
Transcoding and Archiving option keys,  
the two default aliases are:  
• Windows Media Transcode  
• Windows Media Archive.  
In this case, one call can be made with  
the default transcoding alias and up to  
four concurrent calls can be made with  
the default archiving alias.  
For the same aliases, an owner (a user with  
privileges to make calls) will see only their  
personal alias or aliases, if the administrator  
has set them up with owner privileges for an  
alias.  
Multiple concurrent calls can be made  
using both those aliases when Content  
Servers are in a Cluster.  
The Recording Alias determines:  
• The call type – Transcoding or Archiving  
• The outputs, based on the recording  
template and call configuration  
specified in the alias  
• Access to the live and recorded  
Another owner (a user with privileges to  
make calls) may see no aliases at all, if the  
administrator has not set them up with owner  
privileges for an alias.  
conference  
• Conference password (optional).  
All Conference Metadata, such as  
Conference Name, Description,  
Speaker, Location, Copyright and  
Category specified in the alias will be  
automatically applied to the conference  
and can be edited before the call is  
placed and also after the call has  
finished.  
Viewing Recording Aliases  
Calls made with the same alias will  
have the same default settings, but  
different conference URLs.  
Aliases can be sorted according to their column  
title in both ascending and descending order.  
The number of Aliases displayed on a page can  
be 10, 20, 50 or 100.  
Navigating between pages is consistent with  
the View Conference screens.  
Table of  
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this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Conference Setup > Creating Conference > Recording Alias Options  
TANDBERG CONTENT SERVER  
USER GUIDE  
Creating New Aliases  
About Creating New Aliases  
An Overview of the Options  
Only Administrators of the TANDBERG  
Content Server can create Recording  
Aliases.  
Recording Alias. You can specify the  
name for the Recording Alias that will  
display in the list of Aliases and when  
choosing a Recording Alias to create a  
Conference. You can also select the Owner  
for the alias. The Owner will be able to edit  
the alias and will be able to select it when  
creating a conference.  
Click the New Button on the screen to  
create a Recording Alias.  
Properties. Lets you create a unique  
H.323 ID and a unique E.164 Alias  
as well as specify the Recording Type  
(transcoding or archiving type) and  
select if this is a System Alias.  
Settings. Used to select the  
Recording Template and the Call  
Configuration File to use with this  
Alias.  
Default Conference Properties.  
Used to specify who may view the  
conference.  
Default Conference Metadata. Used  
to specify information about the  
recorded material, like topic, location,  
who is speaking, and copyright  
applicable etc.  
Table of  
Contents  
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this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Conference Setup > Creating Conference > Recording Alias Options > Creating New Aliases  
TANDBERG CONTENT SERVER  
USER GUIDE  
Creating a New Recording Alias  
About Recording Aliases  
An Overview of the Options  
The owner of the Recording Alias can  
edit it from the Recording Alias Options  
page.  
Name. Enter the name for the Recording  
Alias that will display in the list of Aliases  
and when choosing a Recording Alias when  
creating a Conference.  
Administrators can see and edit all  
properties of all aliases. Owners can  
only see and edit selected properties of  
their own alias.  
Owner. Select the owner of the Alias  
so they have editing rights as well as  
being able to select it when creating a  
conference.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Conference Setup > Creating Conference > Recording Alias Options > Creating New Aliases  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying Properties  
About Specifying Properties  
An Overview of the Options  
Types of Aliases  
H.ꢁꢀꢁ ID. Choose a unique H.323  
ID for the Alias. If the Content Server  
is registered to the gatekeeper as  
Terminal, this alias can be used  
for dialling. If the Content Server  
is registered to the gatekeeper as  
Gateway, this alias needs to be used  
with a prefix specified in Site Settings.  
Transcoding vs Archiving. Recording  
aliases have two types – Transcoding  
and Archiving, which determine the type  
of call that can be made with that alias.  
A Transcoding alias can only be used  
for Transcoding calls, and an Archiving  
alias can only be used to make  
Archiving calls.  
System vs Personal. If you select the  
System Alias checkbox, the alias will  
be available for all users for dialling  
out from the Create Conference  
page. If you do not select the System  
alias checkbox, the Alias becomes  
a Personal alias, so it will only be  
available on the Create Conference  
page to the Owner of that Alias.  
E.1ꢄꢂ Alias. Choose a unique  
E.164 Alias. If the Content Server  
is registered to the gatekeeper as  
Terminal, this alias can be used  
for dialling. If the Content Server  
is registered to the gatekeeper as  
Gateway, this alias needs to be used  
with a prefix specified in Site Settings.  
Recording Type. Choose from  
Transcoding or Archiving Type and  
it will only appear in that category  
when creating a Conference from the  
interface.  
System Alias. Select if this is a  
System Alias.  
Table of  
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Trademark/  
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Administrator  
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Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Conference Setup > Creating Conference > Recording Alias Options > Creating New Aliases  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying Settings  
About Specifying Settings  
An Overview of the Options  
The combination of Template and Call  
Configuration settings determines the  
outputs of your call made with this  
Recording Alias.  
Template. Select the recording  
template to use with this Alias. For  
Transcoding Aliases, only Transcoding  
templates will be displayed, for  
Archiving Aliases, you will only have a  
selection of Archiving templates. Your  
choice of templates also depends on  
the codecs selected in Site Settings.  
For example, if QuickTime and Real  
Media codecs are not selected in  
Codec Site Support, those templates  
will still be displayed in the Template  
Editor, but will not be available here.  
Call Configuration. Choose the Call  
Configuration File to use with this  
Alias.  
Table of  
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this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Conference Setup > Creating Conference > Recording Alias Options > Creating New Aliases  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying Default Conference Properties  
Entering Usernames  
An Overview of the Options  
Enter user or group names in the Edi-  
tors or Users text fields one per line or  
separated by a semicolon, in the following  
formats:  
Allow access to all users. If Allow  
access to all users checkbox is  
selected AND Guest access is  
enabled in Site Settings, all guests  
can view the conference.  
Local usernames:  
If Allow access to all users checkbox  
is selected AND Guest access is  
not enabled in Site Settings, all  
authenticated (logged in) users can  
view the conference.  
MACHINENAME\user.name:Display  
Name(optional)  
Domain and LDAP user and group names:  
Users: user.name:  
Display Name(optional)  
Groups: @group.name  
Editors. Editors can edit and delete a  
conference.  
Users. Users can view the conference.  
Entry in this field is disabled if Allow  
access to all users checkbox is  
selected.  
Table of  
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this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
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Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Conference Setup > Creating Conference > Recording Alias Options > Creating New Aliases  
TANDBERG CONTENT SERVER  
USER GUIDE  
Specifying Default Conference Metadata  
An Overview of the Options  
Conference Name. The Conference Name  
displayed when conferences are listed. If  
no name is entered, one will be created  
at time of recording the conference. The  
default created conference name is made  
up of the Recording Alias name and the  
date/time of the call.  
Description. Enter a description for the  
conference as this also appears under the  
name when conferences are listed in the  
interface.  
Speaker. Enter the name of the main  
presenter of the conference as this is  
displayed on the conference list in the  
interface.  
Location. Enter the location of the  
conference.  
Copyright. Enter any Copyright information  
applicable.  
Keywords.List keywords as these are also  
searchable from the View Conferences  
menu items.  
Category. Choose a Category that this  
conference best fits. This enables a user  
to list like conferences in the interface.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Conference Setup > Creating Conference > Recording Alias Options  
TANDBERG CONTENT SERVER  
USER GUIDE  
Editing Recording Aliases  
Who Can Edit What?  
What Administrators Will See  
Administrators can edit all Recording  
Aliases but Owners can only edit some  
settings in their own aliases.  
This screen is similar to  
the screen you see when  
creating new Recording  
Aliases. If you are an  
administrator you may edit  
all there is to edit.  
Click the Edit link next to  
the Alias Name to edit it.  
What Owners Will See if They Have a Recording Alias  
Owners can edit:  
Click the Edit link next to  
the Alias Name to edit it.  
• the Recording Template (select a  
template from the drop-down menu)  
• Default Conference Properties (who  
can edit and view the conference)  
• Conference Password  
• Default Conference Metadata (used  
for display and searching of the  
conferences).  
Refer to the previous pages for  
a list of all the fields and their  
description.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Conference Setup > Creating Conference > Recording Alias Options  
TANDBERG CONTENT SERVER  
USER GUIDE  
Deleting Recording Aliases  
About Deleting  
Selecting Which Ones to Delete  
Only administrators can delete  
Recording Aliases.  
To delete a single Alias,  
select the check box to the  
left of the Alias’s name and  
click the Delete Selected  
button.  
To delete all Recording  
Aliases, click the select  
box next to the title Name  
and click the Delete  
Selected button.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Content  
Server  
View Conferences  
We recommend that you check the  
TANDBERG web site regularly for updated  
versions of this manual:  
This section contains information about the View Conferences menu,  
including Live, Recorded and Scheduled views and explains different  
conference views and permissions depending on user roles and  
access lists set on conferences. Here you will also find instructions  
on downloading and installing the Codec Pack for viewing Windows  
Media Archiving calls as well as a guide for using the Content Editor.  
http://www.tandberg.net/support/  
documentation.php  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences  
TANDBERG CONTENT SERVER  
USER GUIDE  
Conference Types  
About Conference Types  
Details  
The three types of conference views are  
Live. They are occurring at the current time.  
• Live  
Users can receive an e-mail with a URL link  
to view the Conference.  
• Recorded  
• Scheduled.  
Or can click the link provided in the list of  
current conferences.  
If the live conference finishes while  
you are watching it, you can close the  
window and reopen it to watch the  
recorded conference, assuming that the live  
conference was recorded.  
Recorded. These conferences were live but  
have been recorded and are now viewable at  
any time.  
To view one of the types of conferences,  
click on the View Conferences text link and  
choose from the list.  
Scheduled. Scheduled Conferences page  
displays a list of conferences booked  
through the TANDBERG Management Suite  
(TMS), which will happen at a later date.  
There is no conference content to view but  
the title, description and scheduled start  
and end time will be displayed.  
At the scheduled date and time, the  
scheduled conference will disappear from  
the Scheduled Conferences list and appear  
in the Live Conferences list and can then be  
watched live by authorized users.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences  
TANDBERG CONTENT SERVER  
USER GUIDE  
Navigating the Interface  
Category  
Sorting Conferences  
Each conference can be as-  
signed a Category at time of  
creation or after the confer-  
ence has concluded.  
To sort all the conferences  
in a different order, click  
one of the headings: Name,  
Presenter, Date or Duration.  
By default all conferences  
are displayed in the inter-  
face.  
The arrow will indicate the  
direction of the sort.  
The example shows sorting  
and reverse sorting on  
Duration.  
By selecting a category, only  
conferences that are as-  
signed that category will be  
displayed.  
In this example there are 7  
conferences with the cat-  
egory Training.  
Searching  
Conferences can be searched  
by Name, Description,  
Presenter, Copyright, and  
Keywords.  
To search for a conference,  
enter the search criteria in the  
search field and click on the  
Search button.  
The conference list will show  
only those conferences that  
match your search criteria.  
Clicking the Clear button will  
return all the conferences in  
the list to you.  
Use AND to find conferences that have  
both terms in the searchable fields,  
e.g. training AND education will find  
all conferences with both training  
and education in Name, Description,  
Presenter Copyright or Keywords.  
Use OR to find conferences that contain Use NOT to find conferences that do not  
Use “ꢀ“ to find conferences that contain  
the exact text between the quotes marks,  
e.g. “Archived Conference” will find all  
conferences that have the exact phrase  
between the quotes contained in the  
searchable fields.  
either term in the searchable fields,  
e.g. training OR education will find  
all conferences with either training OR  
education in the title, description or as  
keywords.  
contain the word or phrase, e.g. NOT  
training will find all conferences that do  
not contain the word training.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Operation  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Appendices  
Settings  
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Viewing Conferences > Navigating the Interface  
TANDBERG CONTENT SERVER  
USER GUIDE  
Navigating Between Pages  
The initial view of a screen  
that consists of a number  
of pages to display will look  
something like this view.  
Total number of conferences in this list.  
Click on the Next Page Arrowto go to the next page.  
Click on the Page number to go directly to that page.  
Current page is shown with strong typeface.  
In this example there are 3  
pages of screens and 25  
conferences found for the  
current category and search.  
Navigate the screens by  
clicking on the page numbers  
or the forward arrow to  
advance one page at a time.  
The Previous Page Arrow is  
dimmed on Page 1  
After Page 1 the Previous  
Page Arrow will also be  
clickable.  
Display per Page  
When the last page is  
reached the Next Page  
Arrow will be dimmed and no  
longer be clickable.  
To display a different  
number of items on  
the current page,  
select an option (10,  
20, 50 or 100) from  
the Display per page  
option at the bottom  
right of the screen.  
When there are more than  
10 pages of information,  
the Next 10 pages link will  
appear after the next arrow.  
Your selections will  
only be in effect for  
the current session.  
Click on the Next 10 and Prev  
10 links to move between the  
pages in groups of 10.  
The numbers indicate each  
screen (page) of conferences  
displayed in order of how the  
conferences have been sorted  
using the column headings.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences > Navigating the Interface  
TANDBERG CONTENT SERVER  
USER GUIDE  
Login and Logout  
Users of the TANDBERG Content Server may  
be prompted to login to view conferences.  
If the Content Server has Guest Access  
enabled in Site Settings then non-  
authenticated users will be able to browse  
conferences that allow all users to view them  
without logging in.  
For authenticated access to the Content  
Server:  
• If Local authentication has been selected  
in Site Settings, local users can log in by  
entering their Username and Password  
• If Domain authentication has been  
selected in Site Settings, LDAP server  
details have been provided and the  
Content Server has been added to a  
domain, domain users can log in by  
entering their DOMAINNAME\Username  
and Password  
• If LDAP authentication has been selected  
in Site Settings and LDAP server details  
have been provided, LDAP users can log in  
by entering their Username and Password.  
Click the Logout icon or text when finished.  
Table of  
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What’s New in  
this Version?  
Trademark/  
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Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Viewing Conferences > Navigating the Interface  
Help  
TANDBERG CONTENT SERVER  
USER GUIDE  
User Guide  
The Help menu contains  
the following items:  
Selecting the User Guide from the Help menu opens a new  
window with the following items:  
• User Guide  
• Content Server Display Introduction  
• View Conferences  
• Test Page.  
• Category  
• Sorting Conferences  
• Go To Page  
• Searching conferences  
• Conference information  
• Password protection.  
This User Guide is not context-sensitive and has been designed  
as an overview of basic conference viewing functionality for the  
first-time user.  
Test Page  
The Conference Test Page checks  
JavaScript, browser, screen resolution  
and plug-in settings on your computer  
and indicates whether your computer  
settings will allow you to successfully  
view conferences.  
If any plug-in required is missing  
or pop-ups are blocked, this will  
be shown in red.  
Green text indicates that status  
is OK for that particular plug-in.  
Selecting the Test Page from the Help  
menu opens the page in the same  
window. To check the streaming movie  
in your browser, click View next to the  
Player you have installed.  
A warning or confirmation is given  
at the bottom to show the overall  
status.  
The page also allows users to download  
the TANDBERG Codec Pack to view  
archiving Windows Media content (ASF  
format).  
To leave the Conference Test Page,  
select an item from one of the menus.  
You need to allow pop-ups and  
Active-X controls to be run on  
the page for the Conference Test  
Page to complete its checks.  
!
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Viewing Conferences > Navigating the Interface  
TANDBERG CONTENT SERVER  
USER GUIDE  
TANDBERG Codec Pack  
Installing the Codec Pack to View Archiving Windows Media Content  
All Content Server users can  
Click on Download TANDBERG Codec  
Pack from Help > Conference Test  
Page.  
Choose to Run or Save the installer and install  
the Codec Pack. The installer will display a page  
to indicate the progress of the installation.  
Once the installation has successfully completed,  
click on the Close button. There is no need to  
restart the computer after installation and you  
can start viewing conferences immediately.  
download the TANDBERG Codec  
Pack from the Conference Test  
Page in order to view archiving  
Windows Media streaming content  
(ASF format).  
Download details:  
Name: TAACodecPack.msi  
Type: Windows Installer Package  
Publisher: TANDBERG  
Version: 1.0.0  
Date: 20/09/2006  
Size: 3.4MB  
You will need to have Adminstrator  
rights on your PC to be able to install  
the Codec Pack.  
Supported OS:  
Microsoft® Windows®XP.  
Need to Uninstall It?  
To uninstall the Codec Pack,  
use the standard Micro-  
soft® Windows® uninstall  
procedure, i.e. go to Start  
Settings > Control Panel >  
Add/Remove Programs, se-  
lect the TANDBERG Codec  
Pack and click on Remove.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Environmental  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences > Navigating the Interface  
Displaying Copyright  
TANDBERG CONTENT SERVER  
USER GUIDE  
The Copyright Display  
To display copyright  
information, click on the text  
in the lower right corner of  
the screen.  
This is copyright information  
regarding the Content server  
as such and it contains  
no copyright information  
regarding the recorded  
material itself.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Viewing Conferences > Navigating the Interface  
User Preferences  
TANDBERG CONTENT SERVER  
USER GUIDE  
User Preferences Pop-up Window  
To change your preferences,  
click on your username  
displayed at the bottom left  
of the screen.  
This will open a new window  
• The Display Name can be  
changed  
• The number of Items per  
page can be set to 10,  
20, 50 or 100  
• The Default Category,  
which will be displayed to  
the user in Conference  
view, can be selected  
from the list.  
To exit:  
The changes will take  
effect the next time  
the user logs into the  
Content Server.  
• Click Save to update the  
User information.  
• Click Close Window to not  
change any details.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Viewing Conferences  
TANDBERG CONTENT SERVER  
USER GUIDE  
Content Viewer  
Accessing Content Viewer  
The Content Viewer Display  
To access the Content  
Viewer, click on one of the  
displayed bitrates for the  
conference.  
The Presentation of slides,  
graphics or Dual Video  
stream, in the right hand side  
of the window.  
The Content Window  
consists of three parts – the  
Video Display, The Indexing  
Part, and the Graphics /  
Dual Video Stream Part.  
Click here to close the Content  
Viewer.  
The Video Display.  
The general and personal  
indexing part.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Viewing Conferences > Content Viewer  
TANDBERG CONTENT SERVER  
USER GUIDE  
The Video Display  
The Video Display Sizes  
Examples of Video Display Sizes  
The video can be displayed in a number of  
different sizes. To the right are shown three  
different bitrates with their recommended  
video sizes.  
384kbps  
320×240  
128kbps  
240×180  
56kbps  
160×120  
For the sizes smaller than 320×240 (which  
is the maximum size for the main video),  
the video is displayed inside the player area  
– it will not fill up the maximum main video  
playback area.  
There Are Two Ways to View a Video  
1. The whole video is downloaded to  
your computer before it can be viewed  
(pseudo-streaming)  
A yellow line in the Play Progress Bar  
shows you the download progress. When  
the video has completely downloaded, it is  
ready for you to play by moving the slider  
or clicking on any item in the Table of  
Contents.  
You May Increase the Size of the Displayed Video  
If you have selected a video playback option  
less than 320 ×240 pixels, the video will be  
displayed inside the player and not fill up the  
maximum allocated space within the main  
video playback area.  
You can still start playing the video before  
it is completely downloaded but you can  
only move the slider to any position within  
the yellow line.  
If the main video is already displayed at its  
maximum size (320×240 pixels), the Enlarge  
video button will be greyed out.  
ꢀ. The video is streamed (true streaming)  
The yellow line will not be displayed in this  
case.  
For other video resolutions, click  
You can move the slider to any part of the  
video to view it. The video will stop, load  
the requested part of the video to your  
browser (called ‘buffering’) and then begin  
playing.  
to increase the display size, and click  
You can also click on an item in the Index  
to view the video from that location  
to restore to the original size of the video.  
The image quality will be reduced if you  
increase the display size.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences > Content Viewer  
TANDBERG CONTENT SERVER  
USER GUIDE  
The Video Display Controls  
Controlling the Video Display  
The Video Display Control Features  
The video display controls let you  
start, pause, and stop the video; ad-  
just the volume; alter the bitrate at  
which the video is shown and select  
the video size.  
The Play Progress Bar shows:  
• the progress of the down-  
loading video  
• the position where the  
video is playing  
In addition you can use the Play  
Progress Bar to move to any position  
in the video.  
• a slider you can move to  
any position in the video.  
If you have selected a video  
playback option less than  
320 ×240 pixels, the video  
will be displayed inside the  
player and not fill up the  
maximum allocated space  
within the main video playback  
area.  
If the main video is already  
displayed at its maximum size  
(320×240 pixels), the Enlarge  
video button will be greyed  
out.  
For other video resolutions,  
click  
The sound level controller  
is for muting and adjusting  
the volume of the video.  
The numbers on the time  
indicator display:  
The number displayed, e.g.  
384K, is the current play speed  
of the video that is displayed on  
the screen.  
Left: the time elapsed  
from the start of the  
video.  
Click on the speaker icon  
to toggle the volume on  
and off.  
Play Pause Stop  
too increase the display size,  
Click  
Click to choose the other  
bitrate.  
Click the Play button  
and the presentation  
will play from the  
current position of the  
slider.  
Right: the total length of  
the video.  
Drag the volume slider  
right to increase the vol-  
ume or left to decrease the  
volume.  
The video will select the new  
format and start playing from  
the position you were at with the  
previous video.  
The format of the time  
display is hours: minutes:  
seconds.  
to restore to the original size  
of the video.  
The button will now  
change to the Pause  
button. Click to Pause  
the presentation. Click  
again to start playing.  
Click Stop to halt the  
presentation.  
The higher the number, the  
better the quality of the video.  
You need to select an appropri-  
ate bitrate depending on your  
Internet connection.  
Check your compu-  
ter’s audio level if  
no sound can be  
heard.  
The image quality will be  
reduced if you increase  
the display size.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Viewing Conferences > Content Viewer  
TANDBERG CONTENT SERVER  
USER GUIDE  
Index and Bookmarks  
About Index and Bookmarks  
Index Features  
Bookmark Features  
The Content Viewer contains  
two types of indexes – Index and  
Bookmarks.  
By clicking an item in  
the Index, the video will  
move and start playing  
at that reference  
point and display the  
corresponding slide.  
To access your own  
bookmarks for a  
conference, click the  
Bookmarks tab at the  
top.  
The Index is available for all users  
viewing the presentation and  
the Bookmarks are each user’s  
individual indexes.  
Click on any of your  
bookmarks and the  
video will begin playing  
from this point and the  
corresponding slide in  
the presentation will be  
displayed.  
The items in the index can only  
be changed by an editor of the  
conference.  
Creating Your Own Bookmarks  
Use the Progress Bar to move to the position at which  
the bookmark should be inserted, or wait until this  
position has been reached when watching the video.  
To create your own Bookmark,  
click on the Add Bookmark button.  
Enter an appropriate name  
for your personal bookmark.  
Personal bookmarks are stored  
under each authenticated users’  
profile so that the next time a  
user views the conference they  
will be able to use them to  
navigate to the bookmarked areas.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences > Content Viewer  
TANDBERG CONTENT SERVER  
USER GUIDE  
The Presentation Window  
About the Presentation Window  
The Presentation Windows Options  
In the Picture out of Picture example  
shown:  
• The Main Video in the top left  
hand side shows the Main Source  
input from your videoconferencing  
equipment  
• The Presentation tab shows any  
slides generated from Dual Video  
Source input (if Still Image Writer was  
available in the recording template)  
• The Dual Video tab shows the live  
video from Dual Video Stream input.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Viewing Conferences  
TANDBERG CONTENT SERVER  
USER GUIDE  
Edit Recorded Conferences  
About Editing Conferences  
The Editing Conferences Page  
From this page Editors and  
Recorded conferences can be edited.  
Markers can be added. Images and  
bookmarks can be added to markers.  
Administrators can edit  
permissions, conference  
metadata: such as name,  
description, speaker, etc., as well  
as access the Content Editor to  
trim recording, add images and  
indexes.  
Observe the following:  
• Only Editors and Administrators can  
edit conferences  
• Editors can edit their own conferences  
• Administrators can edit all  
conferences.  
Deleting Conferences  
To delete one conference, click on the  
Delete link next to the conference, or  
select the checkbox next to the confer-  
ence name and then click on the Delete  
Selected button. To delete all conferenc-  
es on a page, use the checkbox above  
the column to select all conferences and  
then click on the Delete Selected button.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Viewing Conferences > Editing Conferences  
TANDBERG CONTENT SERVER  
USER GUIDE  
Editing Conference Permissions  
About Editing Permissions  
The Editing Conferences Permissions Page  
Editors. Editors can edit and delete a  
conference.  
Allow access to all users. If the  
Allow access to all users checkbox  
is selected AND Guest access is  
enabled in Site Settings, all guests  
and authenticated users can view the  
conference.  
Users. Users can view the conference.  
Entry in the Users field is disabled if Allow  
access to all users checkbox is selected.  
If the Allow access to all users  
checkbox is selected AND Guest  
access is not enabled in Site Settings,  
only authenticated users can view the  
conference.  
Enter user or group names in the Editors or  
Users text fields one per line or separated  
by a semicolon, in the following formats:  
Local usernames:  
MACHINENAME\user.name:Display  
Name(optional)  
Domain and LDAP user and group names:  
Users: user.name:Display Name(optional)  
Groups: @group.name  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences > Editing Conferences  
TANDBERG CONTENT SERVER  
USER GUIDE  
Editing Conference Metadata  
The Editing Conferences Metadata Page  
All the fields shown here, except the  
Conference Name, are optional and  
can be left empty.  
Name. The name of the conference that  
participants will see.  
Click the Save button if you have made  
changes to any fields on the screen.  
Description. Details about the  
conference to be displayed beneath the  
Conference Name in the Conference List.  
Click Return to go back to the  
Conference List.  
Copyright. Enter any copyright  
information about the conference.  
Presenter. Name or names of the  
presenters in the conference.  
Keywords. Enter any keywords that  
can be used when searching for the  
conference. Separatre each keyword  
with a space.  
Location.Where the conference takes  
place.  
Password. Enter a password to restrict  
streaming access to this conference.  
If no password is entered, then there  
is no restriction on who has access to  
the conference if they can view it in the  
conference list.  
Category. Select the appropriate  
Category from the pull down list for this  
conference.  
URL. The Conference URL is displayed  
on this page with two links available,  
Watch and Email:  
Clicking on Watch will take users to a  
‘Waiting Room’ to select the appropri-  
ate bitrate to view the conference.  
Date. The date and time of the  
conference will be displayed at creation  
time of the conference.  
Clicking on Email will create a new  
email message in your email client with  
the conference URL which you can send  
to users.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences > Editing Conferences  
TANDBERG CONTENT SERVER  
USER GUIDE  
Editing Media URL List  
About Media URL Lists  
The Media URL List Display  
The list will display the URLs of any  
on demand movies and the slide  
path for graphics associated with this  
conference. Only Administrators will see  
this section in Conference Information.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Viewing Conferences  
TANDBERG CONTENT SERVER  
USER GUIDE  
Editing Contents  
About Content Editor  
A Content Editor Example  
Use the Content Editor to edit your  
conference in the following ways:  
• Change the start and/or end point/s  
of the movie  
• Add markers to the movie  
• Upload images and add them to  
markers  
• Add indexes to markers  
• Import like movies into the current  
movie for multiple movie playback  
• Create extra clips from the imported  
and current movies.  
The Content Editor is available to  
Administrators and Users who have  
permission to edit a conference. The  
Content Editor is available when a  
recorded conference is edited.  
After clicking the Content Editor button,  
the Content Editor will open in a new  
window. The first column displays the  
Main Video. The middle column displays  
the presentation and Dual Video, if it  
was created. The third column displays  
the Movies tab with the conference  
recording on the left and the editable  
Clip to the right showing the clip name,  
the start and end times of the clip.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Viewing Conferences > Editing Contents  
TANDBERG CONTENT SERVER  
USER GUIDE  
Adding and Moving Markers  
About Markers  
Adding Markers  
A Marker is a position in the conference  
that is linked to an Index point, an  
Image or both. When playing the  
conference, clicking on an Index point  
will forward the movie to that Marker  
location. When the movie reaches a  
Marker that has an image attached,  
the image will be displayed in the  
Presentation tab of the viewer.  
Adding markers into the timeline is done by clicking the Add Marker  
button while the clip is playing. A small inverted triangle at the  
centre point of the scrub-bar in the timeline will be added to indicate  
the position of the added marker.  
This will also add a marker within the Markers tab positioned in time  
order, with Add Image and Add Index buttons available.  
At this stage, the markers make no difference to the users watching  
the conference as there is nothing attached to them.  
Conference markers are displayed when  
the Markers tab is clicked. Markers can  
be selected from the markers tab list  
one at a time.  
To select a marker in the Content  
Editor, click on:  
• the marker’s select box or  
• the marker number or  
• the marker time  
When a marker is selected from the list,  
an orange rectangle will display around  
the marker’s number, timecode, image  
and index. A small inverted triangle  
will be shown in the timeline of the  
controller to mark the position of the  
marker in the conference.  
Moving Existing Markers  
There are two ways of doing this; by editing the timecode or by  
dragging the marker.  
Editing the TIMECODE of the marker:  
Change the time (format is hh:mm:ss.000) in the time field and  
press enter. The marker in the timeline will move to the new  
location.  
By dragging the marker:  
The marker in the timeline can also be dragged to its new position  
and the timecode will also change. The marker will be displayed in  
the timeline when the corresponding timecode is selected as in the  
screen shot below.  
Times entered as seconds will be converted.  
Example: 65 will be converted to 00:01:05.000.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences > Editing Contents  
TANDBERG CONTENT SERVER  
USER GUIDE  
Removing Markers  
Removing Selected Markers  
Select the markers to be removed by clicking the select box to  
the left of the marker number.  
When the markers that you want to remove have been selected,  
click the Delete Selected button.  
Removing All Markers  
To remove all the markers on the screen (a page of markers  
when there is more than one page), click the select box to the  
left of TIMECODE to select all markers on the page and click  
the Delete Selected button.  
To remove all the markers in a Conference, Click the Clear  
Markers button and you will be prompted with a dialogue box.  
Press OK to remove all markers or press Cancel if you do not  
want to.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences > Editing Contents  
TANDBERG CONTENT SERVER  
USER GUIDE  
Image Uploading  
About Uploading Images  
Uploading Images  
You may add images to your  
Click on the Images tab at the top right hand side of the screen.  
Click the Upload Image button at the bottom left of the Images tab to add  
an image to your presentation folder.  
presentation. These images  
can later be associated with  
markers in order to present  
the images at certain mo-  
ments in time during the  
streaming.  
Formats. You can upload  
graphics in the following for-  
mats: .JPEG, .GIF and .PNG.  
Filesize. The file size of the  
graphic must not exceed  
150 kbytes, otherwise the  
image will not be uploaded.  
Dimensions. The Content  
Editor will resize your graphic  
proportionally for display in  
the Content Viewer. If you  
would prefer to resize your  
graphic manually in a third  
party application, the ideal  
resolution for best display  
results is 640×480 pixels.  
Find the Folder on your computer that contains the images you want to add  
to the conference. Continue uploading images until you have the number  
required for your conference.  
The images will appear in the Images tab when uploaded.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences > Editing Contents  
TANDBERG CONTENT SERVER  
USER GUIDE  
Deleting Already Uploaded Images  
About Deleting Images  
Deleting Images  
Images already uploaded  
may easily be deleted.  
To remove all the images, click the  
Select All button, then click the  
Delete Selected button.  
As described later in this  
section, images may be  
associated with markers to  
appear at certain moments  
in time during the streaming.  
To delete an individual image, click  
the checkbox at the top left of the  
image and then click the Delete  
Selected button beneath the  
images.  
The Delete Selected button.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences > Editing Contents  
TANDBERG CONTENT SERVER  
USER GUIDE  
Associating Images and Markers  
About Images and Markers  
Adding an Image to a Marker  
Images already uploaded (see the previous  
pages for details) can be asociated with  
markers.  
Click on the Markers tab at the top right-  
hand side of the screen.  
Click on the Add Image button for the  
marker that the image is to be associated  
with. Marker No. 2 is used as example  
here.  
The images already uploaded will be  
displayed.  
An image can be attached to more than one  
marker.  
Click an image to attach to the marker.  
The image will now be attached to the marker.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences > Editing Contents  
TANDBERG CONTENT SERVER  
USER GUIDE  
Associating Indexes and Markers  
About Indexes and Markers  
Adding an Index to a Marker  
You may associate an index and marker in  
Click on the Markers tab at the top right-hand side of the screen.  
Click on the Add Index button to the right of the marker time and  
image, if there is one. Marker No. 2 is used as an example here.  
order to cause the resulting conference to  
display the Index points for the conference  
and also display the images at the correct  
points when playing the movie.  
If there is an image for the marker, the Index name  
will be the filename of the image. Otherwise, it will  
be called “Index X” where X is the Marker number.  
A user can only import like conferences  
that they have edit access to.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences > Editing Contents  
TANDBERG CONTENT SERVER  
USER GUIDE  
Image, Index, and Marker Housekeeping  
About Housekeeping  
Reshuffling Images/Indexes so that They Become Associated with a Different marker  
Change the position of an image or a marker  
by clicking and dragging either to another  
marker. The Order number will automatically  
update.  
To change images or indexes attached to  
markers, either drag the thumbnail to the new  
position or change the order number.  
Change the position of an image or a marker  
by changing the order number of either then  
pressing the Enter key. The image or marker  
will change new position to the new marker.  
Order number  
Drag and drop  
with the mouse.  
Deleting Images and Indexes  
Reshuffling Between Pages  
Select the Images and Indexes that you want to  
delete and click the Delete Selected button.  
If the image or index is to change between  
pages, drag the thumbnail to the top or  
bottom of the page and a shaded box with the  
message Drop in page # will appear. Drop  
the image into the first position of the next  
page or the last position of the previous page  
then move to the correct location on the page.  
Repeat, if needed.  
When the thumbnail image or index is in  
the correct position, the order numbers will  
change for any that are in a new position.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Viewing Conferences > Editing Contents  
TANDBERG CONTENT SERVER  
USER GUIDE  
Recordings and Clips  
About Recordings and Clips  
Renaming a Recording  
A Recording is the video of the  
conference that shows in the left-  
hand window of the content viewer.  
The Recording will display the conference name of  
the edited movie and the movie duration, these fields  
cannot be edited. If the conference name is larger  
than the field, placing the cursor over the field will  
display the whole name.  
Clips are the versions of the  
recording that can be edited.  
The clip for the edited movie will be called Clip 1  
and a red highlight at the top and left of the graphic  
will indicate that the clip has been selected to edit and play.  
To access the recordings and clips  
of a conference, click on the Movies  
tab.  
.
In and Out Points  
Change the In and Out points to  
remove unwanted video at the start  
or end of a conference.  
The In and Out points in the clip  
window match with the in and out  
points in the video controller.  
Change the In and Out points by  
either changing the time or dragging  
the triangles in the controller to the  
new positions.  
In  
Out  
Time is in the format hh:mm:ss.000.  
The change in the conference  
duration will also be displayed in the  
Content Library interface.  
Either here or h
Playing the new conference will  
result in the original conference  
being played from the new in point to  
the new out point.  
In  
The link between the clips and the time line.  
Table of  
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Introduction  
Installation  
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Operation  
Appendices  
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Viewing Conferences > Editing Contents  
TANDBERG CONTENT SERVER  
USER GUIDE  
Creating and Handling Extra Clips From a Recording  
Creating an Extra Clip  
Do this when a conference is to be  
split into more than one continuous  
piece from the original conference.  
To make another clip from a recording,  
select the recording (in the orange part)  
in the left-hand window and drag it to  
the clips window.  
Causing it to look like this.  
Drag the recording to the clips window.  
There may be two or more sections  
of a conference that you want users  
to view out of one conference so  
creating extra clips and editing each  
one is the way to achieve this result.  
Now change the in and out points of  
each clip and when the conference  
plays, clip 1 will be followed by clip 2 etc.  
This feature is limited to ten  
clips per recording.  
Click the Save button every few  
minutes so that any changes  
that are made are kept. If you  
have made a change that you do not  
want to keep, click the Revert button and  
the changes that were made after the  
last save will be discarded.  
In and Out points of clips are  
described in Recordings and  
Clips.  
Reshuffling Clips  
Deleting Clips  
To change the order  
of clips, drag the clip  
to a new position  
or change the index  
number.  
To delete all clips, select the  
checkbox at the top of the  
clips and click the Delete  
Selected button at the bottom  
of the clip list.  
The order and index  
number will change  
and this will reflect in  
the playback of the  
conference.  
To delete individual clips,  
select the checkbox for the  
clip to delete then click the  
Delete Selected button at the  
bottom of the clip list.  
Inde
Table of  
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this Version?  
Trademark/  
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Safety/  
Administrator  
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Setup  
View  
Introduction  
Environmental  
Installation  
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Appendices  
Conferences  
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Viewing Conferences > Editing Contents  
TANDBERG CONTENT SERVER  
USER GUIDE  
Importing Conferences  
About Importing Conferences  
Outputs Must Be Identical to Allow Import  
Use the Import option to join and  
then edit two different conferences  
on your TANDBERG Content Server  
into one.  
In this example,  
when editing the first  
conference, the next  
two only from the list  
can be imported into the  
conference because they  
are both Windows Media  
files and both have a  
128K and a 384K stream  
and the user can edit each  
conference.  
Importing can only be done if the  
outputs of each conference are the  
same.  
Importing Another Conference  
Select the conferences  
that you want to Import and  
click the Perform Import  
button.  
The resulting conference  
will be imported into the  
Content Editor.  
With each clip the editor  
can do the following:  
• Change the In and Out  
points  
• Import images  
• Create markers  
• Attach images to markers  
• Attach index pointes to  
markers.  
The resulting conference  
will play each clip one  
after each other in the  
Content Viewer.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Viewing Conferences > Editing Contents  
TANDBERG CONTENT SERVER  
USER GUIDE  
Editing Conferences  
Editing Multiple Recordings  
Editing Clips  
When importing multi-  
ple Recordings (Confer-  
ences) into the currently  
edited Conference,  
the initial Conference  
(called A) will stay as  
the first Recording and  
the imported ones are  
imported and displayed  
in date order with the  
oldest one being last in  
the list.  
The selected clip, Clip 1 in  
this example, has the red  
outline on the A image. The  
Clip name, start and end  
time fields are editable and  
the name of the clip is dis-  
played at the top left of the  
screen as well in the list.  
Creating Clips From Recordings  
Deleting Clips and Recordings  
The Content Editor  
To remove all clips and  
their associated Record-  
ings, select the check box  
at the top of the list of  
clips and click the Delete  
Selected button at the bot-  
tom of the screen.  
allows for a maximum  
of 5 recordings and 10  
clips per conference.  
Conferences that already  
contain imported confer-  
ences cannot be im-  
ported into the currently  
edited conference.  
This will remove all clips  
and only leave the original  
Recording associated with  
the conference.  
Create more clips of a  
recording by moving the  
mouse over a recording  
and then clicking on the  
orange border of the  
recording and dragging it  
into the Clips area. The  
name of the Clip will be  
incremented by one and  
added to the bottom of  
the list of clips.  
To remove selected Clips,  
select the clips and click  
the Delete Selected but-  
ton at the bottom of the  
screen. The associated  
Recordings will also be  
removed if all clips for that  
recording are deleted.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Content  
Server  
Appendices  
We recommend that you check the  
TANDBERG web site regularly for updated  
versions of this manual:  
The Appendices contain information you may need to better understand  
the TANDBERG Content Server.  
Here you will find a compatibility guide (which browser and media players  
version should I use), a small troubleshooting guide – in the unlikely  
event of trouble, an example XML file, Content Server port assignment,  
recording templates overview and articles on how to make backups.  
http://www.tandberg.net/support/  
documentation.php  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Appendix 1  
TANDBERG CONTENT SERVER  
USER GUIDE  
LED Panel Menu Structure  
Select Type:  
DHCP  
IP Assignment  
Address Type:  
Static  
Save Changes?  
IP Address  
Edit Address  
No  
<IP address>  
000.000.000.000  
Yes  
IP Settings  
Save Changes?  
Subnet mask  
<IP address>  
Edit Subnet  
IP Assignment  
IP Address  
No  
000.000.000.000  
Yes  
Subnet Mask  
Default Gateway  
DNS (Preferred)  
DNS (Alternate)  
Save Changes?  
Default Gateway  
<IP address>  
Edit Gateway  
No  
000.000.000.000  
Yes  
Save Changes?  
DNS (Preferred)  
<IP address>  
DNS Server  
0.0.0.0  
No  
Yes  
Save Changes?  
DNS (Alternate)  
<IP address>  
DNS Server  
0.0.0.0  
No  
Yes  
Restart?  
No  
Yes  
Shutdown?  
No  
Yes  
Full Restore?  
No  
Yes  
-RestoreFactory-  
Full Restore  
Config Restore?  
Config Restore  
No  
Yes  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
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Appendix ꢀ  
TANDBERG CONTENT SERVER  
USER GUIDE  
Compatibility  
About Compatibility  
Platform and Browser Version Compatibility  
Recommended Player Versions  
For correct playback of  
streaming video on client  
machines, please read the  
compatibility notes on this  
page.  
Check the platform,  
browser and  
browser version,  
then select the  
appropriate  
streaming format  
for content creation  
and playback  
according to the  
compatibility matrix.  
OS  
Browser  
QuickTime  
Yes  
Windows Media Real Media  
Content Type  
Recommended Player  
FireFox 1.5 and  
higher  
No  
Yes  
Yes  
No  
Yes  
Yes  
Windows Media Player  
9.x or 10.x  
MAC  
Windows Media content  
Mozilla FireFox 1.0  
and higher  
Yes  
Yes  
Real Media content  
QuickTime content  
RealPlayer™ One  
QuickTime 6 or 7  
WIN  
Internet Explorer 6.0,  
and higher  
Playback of archive (ASF format) content  
Playback of Windows Media Content in Mozilla Firefox  
Platform: Windows® XP  
Download details  
Platform: Windows.  
Browser version: Internet Explorer (all versions) and  
Mozilla Firefox (all versions).  
Name: TAACodecPack.msi or TAACodecPack_Dist.msi.  
Type: Windows Installer Package.  
Publisher: TANDBERG  
Browser version: Mozilla Firefox (all versions).  
Streaming content format: Windows Media content from transcoding (WMV  
format) and archiving calls (ASF format).  
Streaming content format: Windows Media content  
from archiving calls (ASF format).  
Mozilla Firefox browsers require ActiveX® control plugin to be installed to display  
movies in Windows Media® WMV and ASF formats.  
Version:1.0.0  
The TANDBERG Codec Pack must be installed on client  
machines to play back archiving Windows Media content  
(ASF format).  
Date:20/09/2006  
The following ActiveX plugin for Mozilla Firefox has been tested – Adam Lock’s  
ActiveX Plugin for Firefox, available as a free download at the time of publishing  
this user guide.  
Size:3.4MB  
Supported OS: Microsoft® Windows® XP.  
The TANDBERG Codec Pack is available for download  
by all Content Server users from this location:  
Help>Conference Test Page.  
To find the download site, either type “Adam Lock’s ActiveX Plugin for Firefox”  
as a search string in your search engine, or follow the instructions for installing  
and checking the Active X plugin installation from the MozillaZine Forum Index ->  
Firefox Support page at http://forums.mozillazine.org/viewtopic.php?t=206213  
Administrators also have access to a distributed Codec  
Pack version, TAACodecPack_Dist.msi, from this location  
on the Content Server: C:\Program Files\TANDBERG\  
ContentServer\CodecPack. The distributed Codec Pack  
installer performs a ‘silent’ installation, with no user  
action required at the end of the installation.  
From this page, you can click on either “Warp to ActiveX Plugin” or “Installing the  
ActiveX plugin” in the Contents List to find the correct version for your Mozilla  
Firefox browser to download and install.  
ActiveX®plugins are browser-version specific. If users download the  
wrong version of the plugin, this can break their browser.  
!
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Appendix ꢁ  
TANDBERG CONTENT SERVER  
USER GUIDE  
Troubleshooting Guide  
Conference Setup > Create Conference  
View Conferences > Live Conferences  
Solution  
Message  
Solution  
Message  
Call Status > Call State:  
Call failed - Called party not  
registered  
Check that the H.323 ID or E.164 alias address  
you have typed in the Call Information: Address  
field is valid and that the device you are trying to  
dial is registered to the gatekeeper.  
Recording in progress  
If you go to a Live Conferences view in the Content Library and Recording in Progress  
message is displayed instead of links to movies, that means that the template that the  
call is using does not allow for live streaming of the conference. This is the case for all  
QuickTime format content, which can only be viewed on demand from the Content Server.  
QuickTime format content can be viewed live, if streamed from an external streaming server.  
Call State: Not in call  
Your call has not been connected. This could be  
due to a number of reasons. Check that the IP  
address, H.323 ID or E.164 alias address you  
have typed in the Call Information: Address field  
is correct.  
Content Viewer  
Solution  
Message  
If Call State displays Not in call and Change  
status is displayed next to Conference Name,  
that means that your call has failed. To remove  
the call from Live view, click on Change status  
and change status to Recorded, then delete the  
conference from the Recorded Conferences view.  
Video isn’t displayed  
If video is not displayed, your browser may not have the required plug-in or may be unsup-  
ported. For a list of supported browsers and player versions, view Appendix 2, Compatibility.  
Administrator Settings > Site Settings  
Solution  
Message  
Call State: Call failed - Una-  
vailable resources  
Occurs when an invalid IP address is dialled.  
The TANDBERG  
Option keys have not been installed on your Content Server. Go to Administrator Settings >  
Content Server has an Software Upgrade page, install option keys and click on Restart Service.  
invalid license.  
Please contact your TANDBERG representative or authorized reseller for more information on  
other error messages.  
Call State: Call failed - Could  
not resolve host name  
<H323 ID> to IP address.  
This message is displayed when trying to dial the  
H323 ID of a system when the Content Server is  
not registered to the gatekeeper.  
Call failed - Service or option  
not available, unspecified  
Occurs when an invalid remote address is dialled  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
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Appendix ꢂ  
TANDBERG CONTENT SERVER  
USER GUIDE  
Example XML File  
About XML File Example  
XML File Example  
An example of an XML file for a Transcoding call template,  
Windows Media 9 2xStreams Mid with Dual.  
<template version=”1” readonly=”true” description=”Windows Media 9 2xStreams Mid with Dual”>  
<writer writer_codec=”WindowsMedia” profile_filename=”WM9_384k(15fps).prx” streaming_  
path=”mms://(local)/” on_demand_path=”mms://(local)/” on_demand_output=”file” source=”normal”  
title=”WindowsMedia Video 9 Writer 384k” pip_location=”none”>  
The outputs of this template include two Windows media  
streams – a 384K and a 128K stream, which can be viewed  
in the top left-hand side window of the Content Viewer.  
<output type=”file” directory=”(medialocation)/media/” title=”File Output”/>  
If Dual Video has been activated in the call, the template  
creates an extended Dual Video stream which can be viewed  
by clicking on the Dual Video tab and also writes the Dual  
Video input to a still frame every 15 seconds. Those still  
images can be viewed alongside the main video when the  
Presentation tab has been selected. Users can also browse  
through the still image thumbnails by clicking on the Image  
List.  
<output type=”serverpush” server_name=”(local)” port=”8080” publishing_point_  
copy=”” username=”” password=”” title=”Serverpush Output”/>  
</writer>  
<writer writer_codec=”WindowsMedia” profile_filename=”WM9_128k.prx” streaming_  
path=”mms://(local)/” on_demand_path=”mms://(local)/” on_demand_output=”file” source=”normal”  
title=”WindowsMedia Video 9 Writer 128k” pip_location=”none”>  
<output type=”file” directory=”(medialocation)/media/” title=”File Output”/>  
<output type=”serverpush” server_name=”(local)” port=”8080” publishing_point_  
copy=”” username=”” password=”” title=”Serverpush Output”/>  
</writer>  
<writer writer_codec=”WindowsMedia” profile_filename=”WM9_VGA.prx” streaming_  
path=”mms://(local)/” on_demand_path=”mms://(local)/” on_demand_output=”file” source=”extended”  
title=”WindowsMedia Video 9 Writer VGA” pip_location=”none”>  
<output type=”file” directory=”(medialocation)/media/” title=”File Output”/>  
<output type=”serverpush” server_name=”(local)” port=”8080” publishing_point_  
copy=”” username=”” password=”” title=”Serverpush Output”/>  
</writer>  
<writer writer_codec=”StillImage” source=”extended” title=”StillImage Writer”>  
<output type=”file” seconds_between_frames=”15” title=”File Output”/>  
</writer>  
</template>  
Table of  
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What’s New in  
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View  
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Introduction  
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Quick Setup  
Operation  
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Appendix ꢃ  
TANDBERG CONTENT SERVER  
USER GUIDE  
Recording Templates at a Glance  
Transcoding Templates and Their Outputs at a Glance  
QuickTime 2xStreams High with Dual  
QuickTime 2xStreams Low with Dual  
QuickTime 2xStreams Mid with Dual  
QT-DblHighDual.xml  
QT-DblLowDual.xml  
QT-DblMidDual.xml  
Two video streams from Main Source (at 256 and 512 K), one video stream from a Dual Stream  
Source and screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream  
Source available).  
Two video streams from Main Source (at 56 and 384 K), one video stream from a Dual Stream  
Source and screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream  
Source available).  
Two video streams from Main Source (at 128 and 384 K), one video stream from a Dual Stream  
Source and screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream  
Source available).  
QuickTime Dual Stream Only No PiP  
QuickTime Dual Stream PiP Top Right  
QuickTime Single Stream with  
QT-DualOnlyPiPVGA.xml  
QT-DualPiPVGA.xml  
Dual QT-StdDual.xml  
Single video stream at 512 K from a Dual Stream Source (if Dual Stream Source available), dis-  
played in a Picture in Picture layout  
Single video stream at 384 K from a Dual Stream Source (if Dual Stream Source available) with  
small inset video in top right from Main Source, displayed in a Picture in Picture layout  
One video stream at 384 K from Main Source and one video stream from a Dual Stream Source (if  
Dual Stream Source available)  
QuickTime Single Stream without Dual  
QT-StdNoDual.xml  
A single video stream at 384 K from Main Source  
Real Media 2xStreams High with Dual Slides  
RM-DblHighDual.xml  
Two video streams from Main Source (at 256 and 512 K) and screenshots from a Dual Stream  
Source taken every 60 seconds (if Dual Stream Source available).  
Real Media 2xStreams Low with Dual Slides  
Real Media 2xStreams Mid with Dual Slides  
Real Media Dual Stream Only No PiP  
RM-DblLowDual.xml  
RM-DblMidDual.xml  
RM-DualOnlyPiPVGA.xml  
RM-DualPiPVGA.xml  
RM-StdDual.xml  
Two video streams from Main Source (at 56 and 256 K) and screenshots from a Dual Stream  
Source taken every 60 seconds (if Dual Stream Source available).  
Two video streams from Main Source (at 128 and 384 K) and screenshots from a Dual Stream  
Source taken every 60 seconds (if Dual Stream Source available).  
Single video stream at 512 K from a Dual Stream Source (if Dual Stream Source available), dis-  
played in a Picture in Picture layout  
Real Media Dual Stream PiP Top Right  
Real Media Single Stream with Dual Slides  
Real Media Single Stream without Dual  
Single video stream at 384 K from a Dual Stream Source (if Dual Stream Source available) with  
small inset video in top right from Main Source, displayed in a Picture in Picture layout  
Single video stream at 256 K and screenshots from a Dual Stream Source taken every 60 seconds  
(if Dual Stream Source available)  
RM-StdNoDual.xml  
Single video stream at 384 K  
Windows Media 9 2xStreams High with Dual  
Windows Media 9 2xStreams Low with Dual  
WM-DblHighDual.xml  
WM-DblLowDual.xml  
Two video streams from Main Source (at 256 and 512 K), one video stream from a Dual Stream  
Source and screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream  
Source available).  
Two video streams from Main Source (at 56 and 384 K), one video stream from a Dual Stream  
Source and screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream  
Source available).  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
DECEMBER 2006  
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ꢄ
   
Appendix ꢃ  
TANDBERG CONTENT SERVER  
USER GUIDE  
Windows Media 9 2xStreams Mid with Dual  
WM-DblMidDual.xml  
Two video streams from Main Source (at 128 and 384 K), one video stream from a Dual Stream  
Source and screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream  
Source available).  
Windows Media 9 Dual Stream Only No PiP  
Windows Media 9 Dual Stream PiP Top Right  
Windows Media 9 Single Stream with Dual  
Windows Media 9 Single Stream without Dual  
WM-DualOnlyPiPVGA.xml  
WM-DualPiPVGA.xml  
WM-StdDual.xml  
Single video stream at 512 K from a Dual Stream Source (if Dual Stream Source available), dis-  
played in a Picture in Picture layout  
Single video stream at 384 K from a Dual Stream Source (if Dual Stream Source available) with  
small inset video in top right from Main Source, displayed in a Picture in Picture layout  
One video stream at 384 K from Main Source and one video stream from a Dual Stream Source (if  
Dual Stream Source available)  
WM-StdNoDual.xml  
A single video stream at 384 K from Main Source  
Windows Media High Bitrate Audio with Duo Slides WM_AUDHigh.xml  
An audio stream with screenshots from a Dual Stream Source taken every 60 seconds (if Dual  
Stream Source available).  
Windows Media Low Bitrate Audio and Duo Slides WM_AUDLow.xml  
An audio stream with screenshots from a Dual Stream Source taken every 60 seconds (if Dual  
Stream Source available).  
WM9 TCS three format triple play  
WM-TripleDefault.xml  
Two Windows Media video streams, two QuickTime and two Real Media video streams, with the low-  
bitrate stream at 56K and the high-bitrate stream at 384K. This template will ignore any codecs not  
selected in Site Settings > Site Codec Support, and will only record in the supported formats. So, if  
only Windows Media codec is selected in Site Codec Support, only Windows Media video streams  
will be recorded.  
Zune Audio  
ZuneAudio.xml  
A Windows Media audio only file.  
Zune Presentation  
Zune Presentation with PiP  
ZunePresentation.xml  
ZunePresentationPiP.xml  
A Windows Media video file from a Dual Stream Source (usually H.239).  
A Windows Media video file from a Dual Stream Source (usually H.239) and a small inset picture  
from Main Source in the Picture in Picture format.  
Zune Video  
ZuneVideo.xml  
A Windows Media video file from Main Source.  
Archiving Templates and Their Outputs at a Glance:  
Windows Media Archiving Dual Stream  
Windows Media Archiving Single Stream  
WM-ASFDual.xml  
WM-ASFStd.xml  
One video stream from Main Source and an extended video stream from Dual Stream Source (if  
available) recorded at the bitrate that the videocall was made at  
Single video stream at the bitrate that the videocall was made at  
QuickTime Archiving Dual Stream  
QuickTime Archiving Single Stream  
QT-MOVDual.xml  
QT-MOVStd.xml  
Single video stream from Main Source and screenshots from a Dual Stream Source taken every 60  
seconds (if Dual Stream Source available) recorded at the bitrate that the videocall was made at.  
Single video stream at the bitrate that the videocall was made at. Media are available for on de-  
mand viewing only.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
DECEMBER 2006  
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1
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m. All Manuals Search And Download.  
ꢅ
 
Appendix ꢄ  
TANDBERG CONTENT SERVER  
USER GUIDE  
TANDBERG Content Server Port Assignment  
The table lists ports used by the  
TANDBERG Content Server.  
Port  
Protocols  
Used by  
80  
TCP  
The TANDBERG Content Server web application  
The TANDBERG Content Server web application on SSL  
WMS RTSP Server Control Protocol  
Gatekeeper discovery  
443  
TCP  
554  
TCP, UDP  
UDP  
1718  
1719  
1720  
1755  
2090  
3389  
8008  
8080  
8096  
8098  
UDP  
RAS  
Listen Port  
TCP, UDP  
TCP  
WMS MMS Server Control Protocol  
The TANDBERG Content Server database  
Remote Desktop Protocol  
TCP  
TCP  
The TANDBERG Content Server application  
WMS HTTP Server Control Protocol  
Windows Media Administration Site on SSL  
Windows Web Administration on SSL  
TCP  
TCP  
TCP  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
D13898.04  
DECEMBER 2006  
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ꢆ
   
Appendix ꢅ  
TANDBERG CONTENT SERVER  
USER GUIDE  
Database Backup Tool – Making Backups  
About Database Backup  
Opening the Tool  
Backup Location  
A new tool now enables the  
administrator to back up  
database files on the Con-  
tent Server and restore the  
database from backup.  
The tool is available by logging on to  
• Click on Backup Location tab if it  
the Content Server by remote desktop.  
You can open it by clicking on the  
desktop shortcut or by running it from  
Start Menu>Programs>TANDBERG>  
TCS>TCS Database Backup  
isn’t highlighted already  
• Selecting Backup Location allows  
you to set a location the Content  
Server where your backups will be  
stored. The recommended location  
is E:\backup\database  
Two options are available from the  
Start page of the tool:  
• For added security, you may also  
specify an external location where  
files from the E drive will be auto-  
matically copied to  
• Click on Backup, if you want to set  
backup options  
• Click on Restore if you have got  
database backup files that you  
want to restore.  
• Click on the Save Settings button.  
Specifying How many Backup Files to Retain  
Specifying Automatic Backup  
• Click on History tab  
• Click on Automatic Backup tab  
• History allows you to specify how  
many backup files will be kept in  
the backup folder. After reaching  
the maximum number of backup  
files specified in History, older  
backup files will be automatically  
deleted  
• To make an ad-hoc backup of the  
database right now, click on the  
Backup Now button.  
If you want to set up automatic backups:  
1. Select the Enable automaticbackup  
checkbox  
ꢀ. Specify the days ofthe week when you  
• Select the required number from  
the Keep the Last x Backup(s)  
drop-down menu  
want backup to take place  
ꢁ. Select the radio button Backup once a  
day and specify a time for the backup  
(for example, at 2 am in the attached  
screenshot).  
• Click on the Save Settings button.  
or  
1. Select the radio button Backup at  
multiple times a day and specify the  
required interval between backups.  
To save settings clickSaveSettingsbutton.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
DECEMBER 2006  
Download from Www.Somanuals  
1
.co  
ꢁ
m. All Manuals Search And Download.  
ꢇ
   
Appendix ꢅ  
TANDBERG CONTENT SERVER  
USER GUIDE  
Database Backup Tool – Restoring from Backup  
About Restoring  
Restoring Data  
If you wish to restore the  
Before you use the  
Now open the TCS Database Backup tool and click on  
Restore button.  
database from backup, you  
need to ensure that the  
Content Server is not in  
call and that no calls can  
be made during the restore  
process. You also need  
to ensure that the backup  
file you wish to restore the  
database from is available  
in the following location  
E:\backup\database. If the  
file you want to use for the  
restore function is not there,  
you can manually copy it  
from an external location to  
E:\backup\database.  
restore function, you must  
stop the Content Server  
service:  
• End all ongoing calls  
• Log in to the Content Server  
by remote desktop  
• From Computer Manage-  
ment, click on Services,  
select TCS from the list of  
services and click on Stop  
the service.  
Select the Backup file you want to use to restore the  
database from.  
Click on the Restore Now button.  
After the database  
has been restored  
from backup, start the  
Content Server service.  
From Computer  
Management, click on  
Services, select TCS  
from the list of services  
and click on Start the  
service.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
DECEMBER 2006  
Download from Www.Somanuals  
1
.co  
ꢂ
m. All Manuals Search And Download.  
0
 
Appendix ꢆ  
TANDBERG CONTENT SERVER  
USER GUIDE  
Zune™ and the TANDBERG Content Server  
About Zune™  
Recording Aliases  
Zune™ is Microsoft’s new player for music, pictures and video.  
We recommend that a  
Zune Recording Alias is  
created for each Template  
and named similar to the  
Templates for ease of use,  
like the example shown here.  
The TANDBERG Content Server can save recorded conferences  
in the correct format to be downloaded and synchronised with  
your zune™ for playback. This appendix explains how to do this.  
Zune Templates  
There are 4 Zune Templates set up and ready to use  
on the TANDBERG Content Server:  
A template can be  
a combination of a  
number of outputs  
• Zune Audio – Creates an audio presentation only  
so a recorded conference  
can include media for the  
Zune player as well as media  
streaming from the TCS  
interface. The Administrator  
will have to create custom  
templates if they are required.  
• Zune Presentation – Video from Presentation  
Source (usually H.239 – computer source)  
• Zune Presentation with PiP – Video from both  
Presentation (full screen) and Camera Source  
(small picture in top right of screen)  
• Zune Video – Video from normal source (usually  
camera)  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
Conferences  
D13898.04  
DECEMBER 2006  
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1
 
Appendix ꢆ – Zune™ and the TANDBERG Content Server  
TANDBERG CONTENT SERVER  
USER GUIDE  
Creating a Conference  
About Creating a Conference  
TANDBERG Content Server Interface  
Create a conference in the same  
A Zune recorded conference will appear in the interface as zune or Zune(AUD).  
Click on zune(AUD) or zune and you will be will  
prompted with this dialogue box.  
way that you usually do using your  
Zune template and at the end of  
the call the resulting files will be  
displayed in the TCS interface.  
Zune(AUD) indicates an audio-only file and zune indicates a video file (with the  
associated audio stream).  
Save the zune file into the folder in your Zune  
Library to synchronise it to your Zune device.  
Connect your Zune player to your Personal Computer and  
it will either automatically synchronise with your selected  
folders or if synchronisation is turned off, you can drag the  
video files to your Zune from the “My Videos” folder as  
shown below.  
Click the Start Sync option in Zune to sync your Video and Zune player.  
Zune is initially synchronised with the comput-  
ers “My Videos” folder so that is a good place to  
start unless there is a separate folder for video  
synchronisation.  
Now the Video from the TANDBERG Content Server is on the Zune ready to play. Use the Zune menu system to find the TANDBERG  
conference to play on your Zune.  
Table of  
Contents  
What’s New in  
this Version?  
Trademark/  
Licenses  
Safety/  
Environmental  
Administrator  
Settings  
Conference  
Setup  
View  
Conferences  
Introduction  
Installation  
Quick Setup  
Operation  
Appendices  
D13898.04  
DECEMBER 2006  
Download from Www.Somanuals  
1
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m. All Manuals Search And Download.  
ꢀ
 
Philip Pedersens vei 22, 1366 Lysaker, Norway  
Telephone: +47 67 125 125  
Fax: +47 67 125 234  
Video: +47 67 117 777  
E-mail: [email protected]  
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