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Introduction
Congratulations on your purchase of Symbol Technologies’ PDT
8100 Terminal! Its unique combination of features make this
product superior for use in a wide range of applications. These
features include:
•
•
•
Personal Information Management software
®
®
RF communication via Symbol’s Spectrum24 wireless
network (PDT 814x) or a wide area network (PDT 813x)
1- and 2-dimensional scanning capability
Monochrome LCD or color TFT LCD display
28-key, 37-key, or 47-key keyboard
Touch screen
Printing support
IrDA-compliant interface for printing and communications.
•
•
•
•
•
•
About This Guide
This guide describes how to set up and use the terminal. The term
PDT 8100 refers to the batch, Spectrum24, and WAN versions of
the terminal. Specific topics covered include:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Parts of the PDT 8100 Series on page 3
Getting Started on page 6
Installing the SIM Card (PDT 8137 Only) on page 6
Inserting a Compact Flash Card on page 7
Removing a Compact Flash Card on page 8
Installing the Battery on page 8
Charging the Battery on page 9
15-Pin Serial Port Connector on page 11
Attaching the Handstrap on page 11
Starting the PDT 8100 on page 12
Aligning the Screen on page 12
Initiating a Network Connection on page 13
Controlling the Backlight (Color TFT LCD) on page 13
Adjusting the Contrast (Monochrome LCD) on page 14
Using a Headset on page 14
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•
•
•
•
•
•
•
•
•
•
•
Using the Keyboard on page 14
Using the Stylus on page 20
Today Screen on page 21
Navigation Bar and Command Bar on page 22
Input Methods on page 22
Scanning with the PDT 8100 on page 25
Resetting Your PDT 8100 Terminal on page 27
Host Communications on page 29
Maintaining the PDT 8100 on page 30
Troubleshooting on page 31
EID Number (PDT 8133 Only) on page 44.
The PDT 8100 Product Reference Guide for Pocket PC 2002 (p/n
72-55034-xx) details the applications available for the PDT 8100.
guide and translated versions.
Accessories
Each PDT 8100 requires one 1550 mAh lithium-ion battery. The
following optional accessories are available from Symbol
Technologies:
•
•
•
Additional lithium-ion battery
Stylus for performing pen functions
Cables:
-
-
-
-
Serial charging cable
DEX cable
Autocharge cable
Snap-on printer cable
•
•
•
•
•
•
•
•
Single-slot cradle
Four-slot cradle
Vehicle cradle
IrDA compliant printer
Magnetic stripe reader
Clip on modem module
Headset
Carrying case.
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Parts of the PDT 8100 Series
Front View
WAN Antenna
(PDT 8133/8137 only)
Speaker
Scan LED
LCD
(monochrome)
TFT LCD
(color)
Scan Trigger
Power
Button
Backlight
Button
Microphone
Top View
2-D Exit Window
(terminals with
scanner)
1-D Exit Window
(terminals with
scanner)
15-Pin Serial Port
(terminals without
scanner)
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Parts of the PDT 8100 Series (continued)
Side View
Audio
connector
1-D terminal
Handstrap
clip
2-D terminal
Handstrap
bar
Handstrap
Handstrap
Scan Trigger
2-D Terminal
1-D Terminal
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Parts of the PDT 8100 Series (continued)
Back View
WAN Antenna
Stylus
Stylus Silo
IrDA Port
Reset Button
Battery Cover
Switch
SIM Socket
Flash Card Cover
Battery
Compartment
Lithium-ion
Battery
Battery Door
Latch
Battery Door
Latch
Battery Door
Bottom View
Serial Port
5
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Getting Started
Before you can use your PDT 8100, perform these basic setup
procedures:
•
Install the antenna packaged with the terminal by screwing it
into the antenna receptacle on the top of the terminal
(PDT 8133/8137 only).
•
•
•
•
•
Install the SIM card (PDT 8137 only).
Insert the Compact Flash card (optional).
Install and charge the battery.
Start the PDT 81xx.
Initiate the network connection (PDT 813x/814x only).
Installing the SIM Card (PDT 8137 Only)
1. Slide the
latches on the
battery door up
and lift the
2. Remove the flash card cover
at the top of the battery
compartment by pulling the top
out, and lifting the cover up.
battery door
away from the
PDT 8137. If
the battery is
installed,
SIM Card
Contact Area
remove it.
3. Slide the metal
clip on the SIM
cardholder door
to the right to
4. Lift the
cardholder door to
an upright position
release the SIM
cardholder.
5. Insert the card
between the
cardholder body
and the metal clip;
be sure the
6. Close the
cardholder door
(with the contact
area of the card
facing down).
beveled corner of
the SIM card is on
the top right.
7. Slide the metal
clip to the left to
lock it in place.
8. Replace the
flash card cover.
9. Reinsert the
batteryandbattery
door (see Installing
the Battery on
page 8).
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Inserting a Compact Flash Card
The PDT 8100 contains a slot for a standard compact flash card,
which includes a locking mechanism that prevents the card from
coming loose if the PDT 8100 is dropped. Insert the compact flash
card carefully to ensure it engages this locking mechanism.
1. Open the battery door and remove the battery.
2. Remove the flash card cover at the top of the battery com-
partment by pulling the top out, and lifting the cover up.
Compact
Flash Card
Cover
3. Insert the flash card into the compartment with the pins fac-
ing forward, and the main label facing down. It only fits one
way. The two metal tabs on the locking mechanism will pre-
vent you from pushing the card all the way in.
4. To fit the card into place, push down and in at the same time,
so that the lip of the compact flash card slips under the tabs
of the locking mechanism.
5. Replace the flash card cover by inserting the bottom first,
and pressing the top in.
Note: After you insert or remove a compact flash card, you
must replace the flash card cover or the terminal will
not function.
6. Reinsert the battery and battery door.
7. Perform a soft reset (see Performing a Soft Reset on page
27).
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Removing a Compact Flash Card
1. Open the battery door and remove the battery and flash card
cover.
2. Use the stylus to press the flash card release button inside
the flash card compartment.
Installing the Battery
1. Slide the latches on the battery door up and lift the battery
door away from the PDT 8100.
Latches
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2. Insert the lithium-ion battery in the battery compartment with
the battery tether positioned properly (as shown below),
making sure the battery snaps into place.
Tether
3. Replace the battery cover, pressing down firmly along the
top edge while sliding the latches down into the locked posi-
tion.
Charging the Battery
Before using your PDT 8100 for the first time, charge the lithium-
ion battery in the terminal for about 2 1/2 hours, using the CRD
8100 Cradle or the Synchronization Cable. Follow these same
procedures to recharge the battery.
Your terminal is equipped with a memory backup battery which
automatically charges from the fully-charged lithium-ion battery.
This backup battery retains data in memory when the terminal’s
battery is removed, and takes several hours to charge when you
first use your terminal.
Note: If you remove your lithium-ion battery before the back-
up battery is fully charged, data may be lost. For this
reason, DO NOT remove the battery within the first ten
hours of use.
Charging the Battery Using the CRD 8100 Cradle
1. Set up the cradle according to the procedures in the CRD
8100 Quick Reference Guide.
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2. Insert the PDT 8100 terminal in the cradle.
Terminal Status LED
3. The Terminal Status LED turns red (may take up to one
minute) to indicate charging, then turns off when the battery
is fully charged. The terminal’s battery is fully charged after
approximately 2 1/2 hours.
Charging a Spare Battery
To recharge a spare battery, insert it in the spare battery charging
slot in the back of the cradle, so the contacts are facing down and
towards the back of the cradle. Press the battery down into the slot
until firmly seated.
The Spare Battery LED turns red to indicate charging, then green
when the battery is fully charged. The battery is fully charged after
approximately 2 1/2 hours. See the CRD 8100-1000S Quick
Reference Guide (p/n 72-50974-xx) for more information.
Spare Battery LED
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Charging the Battery Using the Synchronization Cable
1. Insert the Synchroniza-
tion cable into the bot-
tom of the terminal.
2. Plug the power cable
into a wall outlet and
plug the other end into
the battery charging re-
ceptacle on the side of
the Synchronization
Cable.
Battery Charging Receptacle
Synchronization Cable
15-Pin Serial Port Connector
To connect to the Micro-D RS-232 port at the top of the terminal,
use an ITT Cannon brand mil-spec connector (MDM-15SSB) with
captivated jack screws (mil p/n M83513/5-6) to protect the
connector’s contacts from damage during insertion and removal.
Attaching the Handstrap
3. On 1-D terminals,
slip the top of the
strap through the
plastic clip on the
back of the terminal.
On 2-D terminals,
slip the top of the
strap through the
metal bar.
1. Install the plastic
clip on the back of
the terminal using
the screw. (1-D
terminals only.)
2. Slide the end of the
strap into the
Adjust as necessary.
notches on the
bottom of the
battery door.
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Starting the PDT 8100
Press the red power button to turn the PDT 8100 on and off. If the
terminal does not power on, perform a hard reset. See Performing
a Hard Reset on page 28.
Power Button
As the terminal initializes its unique Flash File system, the Symbol
splash screen displays for about 10 seconds.
When the Welcome screen appears, tap anywhere on the screen
to continue to the Align screen. Note that these screens also
appear every time you perform a hard reset.
Aligning the Screen
To align your PDT 8100 so the cursor on the touch screen aligns
with the tip of your stylus:
1. If necessary, adjust the contrast (monochrome LCD only) on
the PDT 8100 so the screen is readable. See Adjusting the
Contrast (Monochrome LCD) on page 14.
2. Remove the stylus from its storage silo on the back of the
PDT 8100.
3. Tap the center of each target that appears on the screen with
the tip of the stylus.
Tap the target firmly and accurately at
each location on the screen. The target
will continue to move until the screen
is aligned.
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4. Follow the directions on the screen which explain how to use
the stylus and pop-up menus, and allow you to set your city
and time zone.
Initiating a Network Connection
Before using the terminal, set up the Spectrum24, CDPD (Cellular
Digital Packet Data) or GSM (Global System for Mobile
Communication) network connection. Refer to the PDT 8100
Series Product Reference Guide for Pocket PC 2002 for setup
instructions.
Controlling the Backlight (Color TFT LCD)
Turn the backlight on and off by pressing the Backlight button.
Power Button
Backlight Button
Keyboard
Keys
Description
28-key
37-key
47-key
Function + “1”
Function + “2”
Decrease backlight (decrease brightness)
Increase backlight (increase brightness)
Function + “G” Decrease backlight (decrease brightness)
Function + “I” Increase backlight (increase brightness)
Function + “Y” Decrease backlight (decrease brightness)
Function + “W” Increase backlight (increase brightness)
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Adjusting the Contrast (Monochrome LCD)
Keyboard
Keys
Description
28-key
Function + “1”
Function + “2”
Decrease contrast (lighten the screen)
Increase contrast (darken the screen)
37-key
47-key
Function + “G” Decrease contrast (lighten the screen)
Function + “I” Increase contrast (darken the screen)
Function + “Y” Decrease contrast (lighten the screen)
Function + “W” Increase contrast (darken the screen)
Using a Headset
If your terminal is equipped with an
audio connector, a headset may be
installed for telephony operation.
To use the headset, plug the
headset jack into the audio
connector on the side of the
terminal.
Using the Keyboard
Note: Key functions can be changed by an application. Your
keyboard may not function exactly as described. For
more detailed keyboard information, refer to the PDT
8100 Product Reference Guide for Pocket PC 2002.
Using the 28-Key Keyboard
The 28-key keyboard uses an alphanumeric keypad that produces
the 26-character alphabet (A-Z), numbers (0-9), and assorted
characters. The keyboard is color-coded to indicate which modifier
key (Alpha-Numeric, Func) to press to produce a particular
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character or action. The keyboard default is numeric, producing
numbers.
Cursor keys
Caps/Shift key
Space/
Backspace key
End key
Send key
Scan key
Scan key
Home
Clear key
Page up &
down keys
Tab key
Alpha key
Enter/Escape
key
Function key
Control key
Alt key
Backlight key
Power key
Key
Action
Note: Press Func, then another key to produce the value or function above
that key. See individual key descriptions in this table for additional Function
key usage.
Alpha
Press Alpha to toggle between alpha and numeric
mode. In alpha mode, pressing a key produces the yel-
low letter on that key; in numeric mode, pressing a key
produces the number in gray.
Backlight
See Controlling the Backlight (Color TFT LCD) on page
13.
Caps/Shift
Press Shift when in alpha mode, then another key to
capitalize the letter on that key.
Press Func + Shift to toggle All Caps on and off. Func +
Shift also erases all entered data from the screen.
Clear
Press Clear to clear the screen.
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Key
Action
Contrast
See Adjusting the Contrast (Monochrome LCD) on page
14.
Cursor
Press cursor keys to move the cursor left, right, up and
down on the screen.
Press Func + up cursor to raise the volume.
Press Func + down cursor to lower the volume.
End
Press End to move the cursor to the end of a line.
Enter/Escape
Press Enter after entering data or a command.
Press Func + Enter to partially or completely escape
from an application level or screen.
Power
Scan
See Starting the PDT 8100 on page 12.
Press Scan to scan bar codes. (Also use right and left
scan triggers.)
Send
The Send key is application dependent.
Space/Back-
space
Press Func + Bk-Sp to enter a blank space.
Press Bk-Sp to erase information entered on the display,
one character at a time.
Tab
Press Tab to move from field to field.
Using the 37-Key Keyboard
The 37-key keyboard uses an alphanumeric keypad that produces
the 26-character alphabet (A-Z), numbers (0-9), and assorted
characters. The keyboard is color-coded to indicate which modifier
key (Alpha-Numeric, Func) to press to produce a particular
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character or action. The keyboard default is numeric, producing
the gray number or white character on that key.
Scan key
Caps/Shift key
Space/
Backspace key
End key
Send key
Function key
Clear key
Alt key
Tab key
Volume (+) key
Control key
Volume (-) key
Alpha key
Backlight key
Enter/Escape
Power key
key
Key
Action
Note: Press Func, then another key to produce the value or function above
that key. See individual key descriptions in this table for additional Function
key usage.
Alpha
Press Alpha to toggle between alpha and numeric
mode. In alpha mode, pressing a key produces the yel-
low letter on that key; in numeric mode, pressing a key
produces the number in gray or character in white.
Backlight
See Controlling the Backlight (Color TFT LCD) on page
13.
Caps/Shift
Press Shift when in alpha mode, then another key to
capitalize the letter on that key.
Press Func + Shift to toggle All Caps on and off. Func
+ Shift also erases all entered data from the screen.
Clear
Press Clear to clear the screen.
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Key
Action
Contrast
See Adjusting the Contrast (Monochrome LCD) on page
14.
Cursor keys:
C, G, H, I
Press cursor keys to move the cursor left, right, up and
down on the screen.
End
Press End to move the cursor to the end of a line.
Escape/Enter
Press Enter after entering data or a command.
Press Func + Enter to partially or completely escape
from an application level or screen.
Power
Scan
See Starting the PDT 8100 on page 12.
Press Scan to scan bar codes. (Also use right and left
scan triggers.)
Send
The Send key is application dependent.
Space/Back-
space
Press Func + Bk-Sp to enter a blank space.
Press Bk-Sp to erase information entered on the display,
one character at a time.
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Using the 47-Key Keyboard
The 47-key keyboard uses an alphanumeric keypad that produces
the 26-character alphabet (A-Z), numbers (0-9), and assorted
characters. The keyboard is color-coded to indicate which modifier
key (Alpha-Numeric, Func) to press to produce a particular
character or action. The keyboard default is the key value,
producing the gray number or lower case yellow letter on that key.
Scan key
Caps/Shift key
Space/
Backspace
key
End key
Send key
Function key
Clear key
Alt key
Tab key
keys
Control key
Enter/Escape
key
Power key
Backlight key
Key
Action
Note: Press Func, then another key to produce the value or function above
that key. See individual key descriptions in this table for additional Function
key usage.
Backlight
See Controlling the Backlight (Color TFT LCD) on page
13.
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Key
Action
Caps/Shift
Press Shift when in alpha mode, then another key to
capitalize the letter on that key.
Press Func + Shift to toggle All Caps on and off. Func
+ Shift also erases all entered data from the screen.
Clear
Press Clear to clear the screen.
Contrast
See Adjusting the Contrast (Monochrome LCD) on page
14.
Cursor keys:
C, G, H, I
Press cursor keys to move the cursor left, right, up and
down on the screen.
End
Press End to move the cursor to the end of a line.
Escape/Enter
Press Enter after entering data or a command.
Press Func + Enter to partially or completely escape
from an application level or screen.
Power
Scan
See Starting the PDT 8100 on page 12.
Press Scan to scan bar codes. (Also use right and left
scan triggers.)
Send
The Send key is application dependent.
Space/Back-
space
Press Func + Bk-Sp to enter a blank space.
Press Bk-Sp to erase information entered on the display,
one character at a time.
Using the Stylus
The stylus selects items and enters information. The stylus
functions as a mouse.
•
Tap: Touch the screen once with the stylus to open items and
select options.
•
Drag: Hold the stylus on the screen and drag across the
screen to select text and images. Drag in a list to select mul-
tiple items.
•
Tap-and-hold: Tap and hold the stylus on an item to see a
list of actions available for that item. On the pop-up menu
that appears, tap the action you want to perform.
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Today Screen
When you turn on your terminal for the first time each day (or after
4 hours of inactivity), the Today screen appears. You can also
display it by tapping
, then Today. On the Today screen, you
can see important information for the day.
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Navigation Bar and Command Bar
The navigation bar at the top of the screen displays the active
program and current time, and allows you to select programs and
close screens. The command bar at the bottom of the screen
contains menus and buttons to perform tasks in programs.
Input Methods
Enter information in any program by typing with the 28-, 37-, or 47-
key keyboard, or use the input panel to type with the soft keyboard,
write using Block Recognizer, or the Letter Recognizer. In any
case, the characters appear as typed text on the screen.
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To show or hide the input panel, tap the Input Panel button. Tap the
arrow next to this button to view input methods.
Select input method settings
Select an input method
Tap to see your choice
Input Panel Button
When you use the input panel, your terminal anticipates the word
you are typing or writing and displays it above the input panel.
When you tap the displayed word, it is inserted into your text at the
insertion point. The more you use your terminal, the more words it
learns to anticipate.
Using the Soft Keyboard
1. Tap the arrow next to the Input Panel button, then Keyboard.
2. On the soft keyboard, tap the keys with your stylus.
Using the Block Recognizer
1. Tap the arrow next to the Input Panel button, then Block Rec-
ognizer.
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2. Write a letter in the left side of the box, or a number in the
right side, using special character strokes.
When you write a letter, it is converted to typed text on the screen.
For instructions on entering Block Recognizer characters, with
Block Recognizer open, tap the question mark next to the writing
area, or see Block Recognizer Characters on page 25.
Using the Letter Recognizer
1. Tap the arrow next to the Input Panel button, then Letter Rec-
ognizer.
2. Write letters or numbers in the writing area, just as you would
on paper. Write capital letters in the left side of the box, num-
bers in the right side, and lower case letters in the center.
When you write a letter, it is converted to typed text on the screen.
For instructions on using Letter Recognizer, with Letter
Recognizer open, tap the question mark next to the writing area.
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Block Recognizer Characters
The following chart is a partial display of the characters you can
write while using the Block Recognizer (the dot on each character
is the starting point for writing).
Scanning with the PDT 8100
The PDT 8100 has an integrated scanner which collects data by
scanning bar codes. See the PDT 8100 Product Reference Guide
for Pocket PC 2002 for information on configuring your terminal for
scanning.
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To scan bar codes with the PDT 8100:
1. Aim the scanner at the bar code.
2. Press the scan trigger. Ensure the red scan beam covers the
entire bar code. The green scan LED lights and a beep
sounds to indicate a successful decode.
Scanning PDF417 Bar Codes
The 2-D scanning PDT 8100 terminal supports PDF417 bar code
scanning. The raster pattern has multiple scanning rows to
accommodate the PDF417 symbol’s multiple rows.
1. Point the scanner at the bar code and press the trigger.
2. Center the aiming pattern on the bar code.
3. As the raster pattern spreads, keep the pattern horizontal to
the bar code.
3/4”
3/4”
4. The terminal indicates a successful scan by changing the
LED from red to green, beeping one or more times, and/or
displaying the bar code data on the screen.
If the PDF417 symbol is too “tall” where the vertical scan pattern
is not high enough to cover it, move the terminal slowly up and
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down, keeping the beam horizontal to the rows, until the pattern
scans the entire symbol.
Resetting Your PDT 8100 Terminal
If your PDT 8100 terminal stops responding to input, reset it.
Performing a Soft Reset
A soft reset restarts the terminal and saves all stored records and
entries.
Caution: Files that remain open during a soft reset may not be
retained.
DO NOT perform a soft reset if the terminal is suspend-
ed. Press the Power button to wake the terminal; if the
terminal does not turn on, perform a soft reset.
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To perform a soft reset:
Keyboard
Keys
28-key
37-key
47-key
Backlight + Down Arrow + Function
Backlight + Alpha + Function
Backlight + End + Function
Performing a Hard Reset
A hard reset also restarts your PDT 8100 terminal, but erases all
stored records and entries. Therefore, never perform a hard reset
unless a soft reset does not solve your problem.
Note: You can restore any data previously synchronized with
your computer during the next ActiveSync operation.
See the CRD 8100 Quick Reference Guide or the PDT
8100 Product Reference Guide for Pocket PC 2002.
To perform a hard reset on the terminal:
1. Remove the battery cover.
2. While holding down the Function key, use the stylus (or sim-
ilar object without a sharp tip) to gently press the reset but-
ton.
Func Key
(37-key
Reset
Button
keyboard
pictured)
3. Replace the battery cover and press the Power button.
4. As the terminal reboots, the Symbol splash screen displays
for about 10 seconds.
5. Realign the screen as described on page 12.
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Note: With a hard reset, Formats, Preferences, and other
settings are restored to their factory default settings.
Host Communications
The PDT 8100 Series terminal can communicate with a host PC
either directly through its communications port using an RS-232
®
serial cable, the cradle, or wirelessly via the Spectrum24 wireless
LANs, CDPD (Cellular Digital Packet Data), or GSM (Global
System for Mobile Communication). For more information on
setting up and performing wireless communications with your PDT
8100 Series terminal, refer to the PDT 8100 Series Product
Reference Guide for Pocket PC 2002.
Using the RS-232 Serial Cable
To connect the RS-232 serial cable for host communication:
1. Connect the RS-232 serial communication cable’s connector
to the adapter cable’s connector.
2. Plug the adapter cable’s subminiature connector into the se-
rial communication port on the bottom of the terminal.
3. Plug the other end of the RS-232 serial communication cable
into the host PC.
4. Begin host communication as specified by your application.
Using the Cradle
To communicate through the cradle:
1. Ensure all connections between the cradle and the host
computer are secure. See the Quick Reference Guide that
shipped with your cradle for instructions on setting up the
cradle.
2. Power on the host computer, the cradle, and the terminal.
3. Insert the terminal into the cradle.
4. Begin host communications as specified by your application.
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Communicating with Printers
To print from a standard printer:
1. Attach an RS-232 serial cable to the serial port in the bottom
of the PDT 8100.
2. Attach the other end of the cable to the serial port on the
printer.
3. Run your application’s print function.
To print from an IrDA-compliant printer:
1. Point the IrDA port on the back of the PDT 8100 at the IrDA
port on the printer, at a maximum distance of 39 inches (1
meter).
2. Run the application’s print function.
Note: The PDT 8100 must have software configured to com-
municate with the printer you are using.
Maintaining the PDT 8100
To maintain your PDT 8100 in good working order:
•
Do not scratch the screen. Use the supplied stylus or plastic-
tipped pens intended for use with a touch-sensitive screen.
Never use a pen or pencil or other sharp object on the
screen.
•
Although your PDT 8100 is water and dust resistant, do not
expose it to rain or moisture for an extended period of time.
Treat your PDT 8100 as you would a pocket calculator or oth-
er small electronic instrument.
•
•
The touch-sensitive screen of your PDT 8100 contains glass.
Do not drop your PDT 8100 or subject it to strong impact.
Protect your PDT 8100 from temperature extremes. Do not
leave it on the dashboard of a car on a hot day, and keep it
away from heat sources.
•
•
Do not store or use your PDT 8100 in any location that is ex-
tremely dusty, damp or wet.
If the surface of the PDT 8100 screen becomes soiled, clean
it with a soft cloth moistened with a diluted window-cleaning
solution.
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Troubleshooting
Problem
Cause
Solution
PDT 8100 does
not turn on.
Lithium-ion bat-
tery not charged.
Charge or replace the lithium-ion
battery in the PDT 8100.
Lithium-ion bat-
tery not installed
properly.
Ensure battery is installed properly.
System crash.
Perform a hard reset. See Reset-
ting Your PDT 8100 Terminal on
page 27.
Rechargeable
lithium-ion bat-
tery did not
charge.
Battery failed.
Replace battery. If your PDT 8100
terminal still does not operate, try a
soft reset, then a hard reset; see
Resetting Your PDT 8100 Terminal
on page 27.
PDT 8100 re-
Insert PDT 8100 in cradle and be-
gin charging. The lithium-ion bat-
tery requires up to 4 hours to
recharge fully.
moved from cra-
dle while battery
was charging.
Cannot see char-
acters on display.
PDT 8100 not
powered on.
Press the PWR key.
Contrast not ad-
justed properly
(monochrome
LCD only).
To adjust the contrast on your PDT
8100 terminal, see Adjusting the
Contrast (Monochrome LCD) on
page 14.
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Problem
Cause
Solution
Fail to communi-
cate with IrDA
printer.
Distance from
printer is more
than 1 meter (39
inches).
Bring the terminal closer to the
printer and attempt communica-
tions again.
Obstruction inter-
fered with com-
munication.
Check the path to ensure no ob-
jects were in the way.
Application is not
enabled to run
IrDA printing.
Printer support must be included
with the application to run IrDA
printing on the terminal. See your
System Administrator.
During data com-
munication, no
data was trans-
mitted, or trans-
mitted data was
incomplete.
Terminal re-
Replace the terminal in the cradle,
or replace the Synchronization ca-
ble, and re-transmit.
moved from cra-
dle or unplugged
from host PC dur-
ing communica-
tions.
Incorrect cable
configuration.
See your System Administrator.
Communication
software was in-
correctly installed
or configured.
Perform setup as described in the
PDT 8100 Product Reference
Guide for Pocket PC 2002.
No sound is audi-
ble.
Volume setting is
low or turned off.
Check the System Volume slider in
the Sounds & Reminders proper-
ties dialog box (under Start/Set-
tings) to make sure the volume is
not turned down.
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Problem
Cause
Solution
PDT 8100 turns
itself off.
PDT 8100 is inac-
tive.
Your PDT 8100 turns off after a pe-
riod of inactivity. This period can be
set from one to five minutes, in
one-minute intervals. Check the
Power dialog box (in the System
tab under Start/Settings), and
change the setting if you need a
longer delay before the automatic
shutoff feature activates.
PDT 8100
Character strokes
written incorrectly
with the stylus.
If you’re using the Block Recogniz-
er input method, characters must
be written a certain way. See the
PDT 8100 Product Reference
Guide for Pocket PC 2002 for infor-
mation about how to write charac-
ter strokes.
doesn’t recog-
nize my handwrit-
ing.
or
Character strokes
written on the
wrong part of the
LCD screen.
If you’re using the Block Recogniz-
er or Letter Recognizer input meth-
od, make the character strokes in
the lower character entry area on
the screen — not on the display
part of the screen.
or
Lower- case and
upper-case let-
ters, and numbers
written on the
Make sure you are writing letters
and numbers in the appropriate
section of the writing area.
wrong parts of the
LCD screen.
Tapping the
LCD screen not
aligned correctly.
Align the screen. Choose Align
Screenfrom the System tab under
Start/Settings, or hold down the
Function button and press the Ac-
tion button.
screen buttons or
icons does not
activate the cor-
responding fea-
ture.
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Problem
Cause
Solution
A message ap-
pears stating that
your PDT 8100
terminal memory
is full.
Too many files
stored on the ter-
minal.
Delete unused memos and
records. You can save these
records on your computer.
Memory alloca-
tion too low.
Adjust the memory allocation. Se-
lect Start, then Settings, and se-
lect the System tab. Tap Memory
and adjust the slider.
Too many applica-
tions installed on
the terminal.
If you have installed additional ap-
plications on your PDT 8100, re-
move them to recover memory.
Select Start, then Settings, and
select the System tab. Tap Re-
move Programs, select the un-
used program and tap Remove.
Beamed data
does not trans-
mit.
PDT 8100 termi-
nals too close to-
gether.
Confirm that the PDT 8100 termi-
nals are 5” apart, and there is a
clear path between the two devic-
es.
Insufficient room
lighting.
Adjust the room lighting or move to
a different location.
When receiving
beamed data an
out of memory
message ap-
pears.
Not enough free
memory available
for receiving data.
Your PDT 8100 terminal requires at
least twice the amount of memory
available as the data you are re-
ceiving. For example, if you are re-
ceiving a 30K application, you
must have at least 60K free.
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Problem
Cause
Solution
Your PDT 8100
terminal does not
accept scan in-
put.
Scanning applica-
tion is not loaded.
Verify that the unit is loaded with a
scanning application. See your
System Administrator.
Unreadable bar
code.
Be sure the symbol is not defaced.
Distance be-
Be sure you are within proper
scanning range.
tweenexitwindow
and bar code is in-
correct.
Terminal is not
programmed for
the bar code.
Be sure the terminal is pro-
grammed to accept the type of bar
code you are scanning.
Terminal is not
programmed to
generate a beep.
If you are expecting a beep on a
good decode and don’t hear one,
check that the application is set to
generate a beep on good decode.
Battery is low.
If the scanner stops emitting a la-
ser beam when you press the trig-
ger, check your battery level. When
the battery is low, the scanner
shuts off before the terminal noti-
fies you of the low battery condi-
tion.
Note: If the scanner is still not
reading symbols, contact your dis-
tributor or Symbol Technologies.
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END-USER LICENSE AGREEMENT
•
You have acquired a device (“DEVICE”) that includes software licensed by Symbol Technolo-
gies, Inc. (“SYMBOL”) from Microsoft Licensing Inc. or its affiliates (“MS”). Those installed
software products of MS origin, as well as associated media, printed materials, and “online”
or electronic documentation (“SOFTWARE”) are protected by international intellectual prop-
erty laws and treaties. The SOFTWARE is licensed, not sold. All rights reserved.
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT
USE THE DEVICE OR COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT SYM-
BOL FOR INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND.
ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE
DEVICE, WILL CONSTITUE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF
ANY PREVIOUS CONSENT).
•
•
•
GRANT OF SOFTWARE LICENSE. This EULA grants you the following license:
SOFTWARE includes software already installed on the DEVICE (“DEVICE Software”) and
MS software contained on the CD-ROM disk (“Desktop Software”).
SYSTEM Software. You may use the DEVICE Software as installed on the DEVICE.
Desktop Software. Desktop Software is included with your DEVICE, and you may install and use
the Microsoft® Active Sync® 3.5 component on one (1) or more computers to exchange information
with one (1) or more computing devices that contain a compatible version of the Microsoft® Pocket
PC Software 2002 operating system. For other software component(s) contained in the Desktop
Software, you may install and use such components only in accordance with the terms of the printed
or online end user license agreement(s) provided with such component(s). In the absence of an end
user license agreement for particular component(s) of the Desktop Software, you may install and
use only one (1) copy of such component(s) on the DEVICE or a single computer with which you
use the DEVICE.
Back-up Copy. If Manufacturer has not included a back-up copy of the DEVICE Software with the
DEVICE, you may make a single back-up copy of the DEVICE Software. You may use the back-up
copy solely for archival purposes.
Microsoft® Outlook® 2002. If Microsoft Outlook 2002 is included with your Device, the following
terms apply to your use of Microsoft Outlook 2002: (i) regardless of the information contained in
“Software Installation and Use” section of the online EULA you may install one (1) copy of Microsoft
Outlook 2002 on one (1) computer to use, exchange data, share data, access and interact with the
DEVICE, and (ii) the EULA for Microsoft Outlook 2002 is between Manufacturer (as defined above)
and the end user – not between the PC Manufacturer and end user.
DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.
•
Speech/Handwriting Recognition. If the SOFTWARE includes speech and/or handwriting
recognition component(s), you should understand that speech and handwriting recognition
are inherently statistical processes; that recognition errors are inherent in the processes; that
it is your responsibility to provide for handling such errors and to monitor the recognition pro-
cesses and correct any errors. Neither Manufacturer nor its suppliers shall be liable for any
damages arising out of errors in the speech and handwriting recognition processes.
Limitations on Reverse Engineering, Decompilation and Disassembly. You may not
reverse engineer, decompile, or disassemble the SOFTWARE, except and only to the extent
that such activity is expressly permitted by applicable law notwithstanding this limitation.
Single DEVICE. The DEVICE Software is licensed with the DEVICE as a single integrated
product. The DEVICE Software installed in read only memory (“ROM”) of the DEVICE many
only be used as part of the DEVICE.
•
•
•
Single EULA. The package for the DEVICE may contain multiple versions of this EULA,
such as multiple translations and/or multiple media versions (e.g., in the user documentation
and in the software). Even if you receive multiple versions of the EULA, you are licensed to
use only one (1) copy of the DEVICE Software.
•
•
Rental. You may not rent or lease the SOFTWARE.
Software Transfer. You may permanently transfer all of your rights under this EULA, only as
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part of a sale or transfer of the DEVICE, provided you retain no copies, you transfer all of the
SOFTWARE (including all component parts, the media and printed materials, any upgrades
or backup copies, this EULA and, if applicable, the Certificate(s) of Authenticity), and the
recipient agrees to the terms of this EULA. If the Software is an upgrade, any transfer must
include all prior versions of the SOFTWARE.
•
Termination. Without prejudice to any other rights, Manufacturer or MS may terminate this
EULA if you fail to comply with the terms and conditions of this EULA. In such event, you
must destroy all copies of the SOFTWARE and all of its component parts.
UPGRADES AND RECOVERY MEDIA.
•
DEVICE Software. If the DEVICE Software is provided by Manufacturer separate from the
DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other
means, and is labeled “For Upgrade Purposes Only” or “For Recovery Purposes Only”, you
may install one copy of such DEVICE Software onto the DEVICE as a replacement copy for
the existing DEVICE Software and use it in accordance with Section 1 of this EULA.
Desktop Software. If any Desktop Software component(s) is provided by Manufacturer sep-
arate from the DEVICE on CD ROM disk(s) or via web download or other means, and
labeled “For Upgrade Purposes Only” or “For Recovery Purposes Only”, you may (i) install
and use one copy of such component(s) on the computer(s) you use to exchange data with
the DEVICE as a replacement copy for the existing Desktop Software component(s).
•
COPYRIGHT. All title and intellectual property rights in and to the SOFTWARE (including but not
limited to any images, photographs, animations, video, audio, music, text and “applets,”
incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the
SOFTWARE, are owned by MS or its suppliers (including Microsoft Corporation). You may not copy
the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and
to the content which may be accessed through use of the SOFTWARE is the property of the
respective content owner and may be protected by applicable copyright or other intellectual
property laws and treaties. This EULA grants you no rights to use such content. All rights not
specifically granted under this EULA are reserved by MS and its suppliers (including Microsoft
Corporation).
EXPORT RESTRICTIONS. You agree that you will not export or re-export the SOFTWARE to any
country, person, or entity subject to U.S. export restrictions. You specifically agree not to export or
re-export the SOFTWARE: (i) to any country to which the U.S. has embargoed or restricted the
export of goods or services, which as of May 1999 include, but are not necessarily limited to Cuba,
Iran, Iraq, Libya, North Korea, Sudan, Syria, and the Federal Republic of Yugoslavia (including
Serbia, but not Montenegro), or to any national of any such country, wherever located, who intends
to transmit or transport the products back to such country; (ii) to any person or entity who you know
of have reason to know will utilize the SOFTWARE or portion thereof in the design, development or
production of nuclear, chemical or biological weapons; or (iii) to any person or entity who has been
prohibited from participating in U.S. export transactions by any federal agency of the U.S.
government.
NOTE ON JAVA SUPPORT. The SOFTWARE may contain support for programs written in Java.
Java technology is not fault tolerant and is not designed, manufactured, or intended for use or
resale as on-line control equipment in hazardous environments requiring fail-safe performance,
such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic
control, direct life support machines, or weapons systems, in which the failure of Java technology
could lead directly to death, personal injury, or severe physical or environmental damage.
PRODUCT SUPPORT. Product support for the SOFTWARE is not provided by MS, its parent
corporation, Microsoft Corporation, or their affiliates or subsidiaries. For product support, please
refer to the SYMBOL support number provided in the documentation for the DEVICE. Should you
have any questions concerning this EULA, or if you desire to contact SYMBOL for any other reason,
please refer to the address provided in the documentation for the DEVICE.
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NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS PROHIBITY BY LAW, MS SHALL HAVE
NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES
ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE
SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS
ESSENTIAL PURPOSE.
FOR APPLICABLE LIMITED WARRANTIES AND SPECIAL PROVISIONS PERTAINING TO
YOUR PARTICULAR JURISDICTION, PLEASE REFER TO YOUR WARRANTY BOOKLET
INCLUDED WITH THIS PACKAGE OR PROVIDED WITH THE SOFTWARE PRINTED
MATERIALS.
Ergonomic Recommendations
Caution: In order to avoid or minimize the potential risk of ergonomic injury follow the
recommendations below. Consult with your local Health & Safety Manager to ensure
that you are adhering to your company’s safety programs to prevent employee injury.
•
•
•
•
•
•
•
•
•
•
•
Reduce or eliminate repetitive motion
Maintain a natural position
Reduce or eliminate excessive force
Keep objects that are used frequently within easy reach
Perform tasks at correct heights
Reduce or eliminate vibration
Reduce or eliminate direct pressure
Provide adjustable workstations
Provide adequate clearance
Provide a suitable working environment
Improve work procedures.
Regulatory Information
All Symbol devices are designed to be compliant with rules and regulations in
locations they are sold and will be labeled as required.
Any changes or modifications to Symbol Technologies equipment, not expressly
approved by Symbol Technologies, could void the user’s authority to operate the
equipment.
Laser Devices
Symbol products using lasers comply with US 21CFR1040.10, and IEC825-
1:1993, EN60825-1:1994+A11:1996. The laser classification is marked on
one of the labels on the product.
Class 1 Laser devices are not considered to be hazardous when used for their intended
purpose. The following statement is required to comply with US and international
regulations:
Caution: Use of controls, adjustments or performance of procedures other than those
specified herein may result in hazardous laser light exposure.
Class 2 laser scanners use a low power, visible light diode. As with any very bright light
source, such as the sun, the user should avoid staring directly into the light beam.
Momentary exposure to a Class 2 laser is not known to be harmful.
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Scanner Labeling
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In accordance with Clause 5, IEC 825 and EN60825, the following information is
provided to the user:
ENGLISH
CLASS 1
CLASS 2
HEBREW
CLASS 1 LASER PRODUCT
LASER LIGHT
DO NOT STARE INTO BEAM
CLASS 2 LASER PRODUCT
DANISH / DANSK
ITALIAN / ITALIANO
KLASSE 1
KLASSE 2
KLASSE 1 LASERPRODUKT
LASERLYF
CLASSE 1
CLASSE 2
PRODOTTO AL LASER DI CLASSE 1
LUCE LASER
SE IKKE IND I STRÅLEN
KLASSE 2 LASERPRODUKT
NON FISSARE IL RAGGIOPRODOTTO
AL LASER DI CLASSE 2
DUTCH / NEDERLANDS
NORWEGIAN / NORSK
KLASSE 1
KLASSE 2
KLASSE-1 LASERPRODUKT
LASERLICHT
NIET IN STRAAL STAREN
KLASSE-2 LASERPRODUKT
KLASSE 1
KLASSE 2
LASERPRODUKT, KLASSE 1
LASERLYS IKKE STIRR INN I LYSSTRÅLEN
LASERPRODUKT, KLASSE 2
FINNISH / SUOMI
PORTUGUESE / PORTUGUÊS
LUOKKA 1
LUOKKA 2
LUOKKA 1 LASERTUOTE
LASERVALO
ÄLÄ TUIJOTA SÄDETTÄ
LUOKKA 2 LASERTUOTE
CLASSE 1
CLASSE 2
PRODUTO LASER DA CLASSE 1
LUZ DE LASER NÃO FIXAR O RAIO LUMINOSO
PRODUTO LASER DA CLASSE 2
FRENCH / FRANÇAIS
SPANISH / ESPAÑOL
CLASSE 1
CLASSE 2
PRODUIT LASER DE CLASSE 1
LUMIERE LASER
CLASE 1
CLASE 2
PRODUCTO LASER DE LA CLASE 1
LUZ LASER
NE PAS REGARDER LE RAYON FIXEMENT
PRODUIT LASER DE CLASSE 2
NO MIRE FIJAMENTE EL HAZ
PRODUCTO LASER DE LA CLASE 2
GERMAN / DEUTCH
SWEDISH / SVENSKA
KLASSE 1
KLASSE 2
LASERPRODUKT DER KLASSE 1
LASERSTRAHLEN
NICHT DIREKT IN DEN LASERSTRAHL SCHAUEN
LASERPRODUKT DER KLASSE 2
KLASS 1
KLASS 2
LASERPRODUKT KLASS 1
LASERLJUS STIRRA INTE MOT STRÅLEN
LASERPRODUKT KLASS 2
Power Supply
Note:
Use only a Symbol-approved power supply (p/n 50-14000-107) output
rated 9 Vdc and minimum 2A. The power supply is certified to
EN60950 with SELV outputs.
Hinweis: Benutzen Sie nur eine Symbol Technologies genehmigt
Stromversorgung (p/n 50-14000-107) in den Ausgabe: 9 Vdc und
minimum 2A. Die Stromversorgung ist bescheinigt nach EN60950 mit
SELV Ausgaben.
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FCC RF Exposure Guidelines
This device was tested for typical body-worn operations with the holster providing a
minimal spacing of 2.0 cm from the body to the back of the terminal/antenna. To
maintain compliance with FCC RF exposure compliance requirements, use only belt-
clips, holsters, or similar accessories that maintain a 2.0 cm separation distance
between the user’s body and the back of the terminal, including the antenna. The use
of third-party belt-clips, holsters, and similar accessories should not contain metallic
components in its assembly. The use of these accessories that do not satisfy these
requirements may not comply with FCC RF exposure compliance requirements, and
should be avoided.
GSM Regulatory Warnings
Emergency Calls
Note: Only applicable for Audio Enabled Devices
The Worldwide GSM standard provides a single uniform number, 112, to dial in cases
of emergency. Provided that your phone has found an network you will be able to
make an emergency call. The call can be made regardless of any security codes and
depending on a network, with or without a SIM card inserted.
Safety Information
The device complies with Internationally recognised standards covering Specific
Absorption Rate (SAR) related to human exposure to electromagnetic fields from
mobile phones.
It is advisable only to use the device only in the normal operating position.
Safety on the Road
Drivers are advised not to use the handset while their vehicle is in motion, except in
emergencies. Use the hands-free facility to speak only if it does not divert your
attention from the traffic.
Safety on Aircraft
You are required to switch off mobile phones when on board an aircraft or at any other
time when instructed to do so by a member of the crew.
Pacemakers
It is recommended by pacemaker manufacturers that a minimum of 15cm (6 inches)
be maintained between a handheld wireless phone and a pacemaker to avoid any
possible interference with the pacemaker. These recommendations are consistent
with the independent research by and recommendations of Wireless Technology
Research.
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Persons with pacemakers:
•
Should always keep the device more than 15cm (6 inches) from their pace-
maker when turned on
•
•
Should not carry the device in a breast pocket
Should use the ear furthest from the pacemaker to minimize the potential for
interference.
If you have any reason to suspect that interference is taking place turn off your device
immediately.
Hearing Aids
The device may interfere with some hearing aids. In the event of interference you may
want to consult your hearing aid supplier to discuss solutions.
Other Medical Devices
The device transmits radio frequency energy and has the potential to interfere with
inadequately protected medical devices. Consult your physician or the manufacturer
of the device to see if any particular device has sufficient protection.
It is good practice to turn off the device within a hospital or other medical facility where
sensitive medical equipment is in use. In some countries, this is a legal requirement
applying to all mobile phones and related equipment.
Effect on Vehicles
RF signals may affect improperly installed or inadequately shielded electronic
systems in motor vehicles (including safety systems). Check with the manufacturer
or its representative regarding your vehicle. You should also consult the manufacturer
of any equipment that has been added to your vehicle.
Warning Notices
Please observe all warning notices with regard to the usage of mobile phones.
Potentially Hazardous Atmospheres
You are advised not to use this device at a refuelling point. You are reminded of the
need to observe restrictions on the use of radio devices in fuel depots, chemical
plants etc.
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Radio Frequency Interference Requirements
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to
radio communications. However there is no guarantee that interference will not occur in
a particular installation. If the equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
•
•
•
Re-orient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
•
Consult the dealer or an experienced radio/TV technician for help.
Radio Frequency Interference Requirements - Canada
This device complies with RSS 210 of Industry & Science Canada. Operation is subject
to the following two conditions: (1) this device may not cause harmful interference and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
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CE Marking and European Economic Area (EEA)
For Wideband Radio Devices:
RLAN’s (2.4GHz) for use through the EEA have the following restrictions:
•
Maximum radiated transmit power of 100 mW EIRP in the frequency range
2.400 -2.4835 GHz
•
•
France, equipment is restricted to 2.4465 -2.4835 GHz frequency range
Belgium outside usage, the equipment is restricted to 2.460 -2.4835 GHz fre-
quency range
•
Italy requires a user license.
Statement of Compliance for Non-Radio Devices
Symbol Technologies, Inc., hereby declares that this device is in compliance with all
the applicable Directives, 89/336/EEC, 73/23/EEC. A copy of the Declaration of
Statement of Compliance for Radio Devices
Symbol Technologies, Inc., hereby, declares that this device is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC. A
Statement of Compliance for Radio Devices Integrated into Terminals
Symbol Technologies, Inc., hereby, declares that this device is in compliance with the
essential requirements and other relevant provisions of Directives 1999/5/EC,
89/336/EEC and 73/23/EEC. Declaration of Conformities may be obtained from
Statements (Other)
Wideband Radio Devices:
Mexico - Restrict Frequency Range of: 2.450 - 2.4835 GHz.
EID Number (PDT 8133 Only)
To enable CDPD service, contact your service provider to submit
your Electronic Identification number (EID). This number is
located on the back of your terminal.
Battery Caution
Caution: Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recom-
mended by the manufacturer. Dispose of used batter-
ies according to the manufacturer’s instructions.
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Warranty
(A) Warranty Symbol Technologies (hereafter “Seller”) hardware Products are warranted against defects in
workmanship and materials for a period of twelve (12) months from the date of shipment, unless otherwise
provided by Seller in writing, provided the Product remains unmodified and is operated under normal and
proper conditions. Warranty provisions and durations on software, integrated installed systems, Product
modified or designed to meet specific customer specifications (“Custom Products”), remanufactured
products, and reconditioned or upgraded products, shall be as provided in the applicable Product
specification in effect at the time of purchase or in the accompanying software license.
(B) Spare Parts Spare parts (i.e. parts, components, or subassemblies sold by Seller for use in the service
and maintenance of Products) are warranted against defects in workmanship and materials for a period of
thirty (30) days from the date of shipment. Spare parts may be new or originate from returned units under
the conditions set forth in subsection D below.
(C) Repair of Symbol-branded hardware For repairs on Symbol-branded hardware Products under this
Agreement, including repairs covered by warranty, the repair services provided are warranted against
defects in workmanship and materials on the repaired component of the Product for a period of thirty (30)
days from the shipment date of the repaired Product, or until the end of the original warranty period,
whichever is longer.
(D) Product Service Products may be serviced or manufactured with parts, components, or subassemblies
that originate from returned products and that have been tested as meeting applicable specifications for
equivalent new material and Products. The sole obligation of Seller for defective hardware Products is limited
to repair or replacement (at Seller’s option) on a “return to service depot” basis with prior Seller authorization.
Customer is responsible for shipment to the Seller and assumes all costs and risks associated with this
transportation; return shipment to the Customer will be at Seller's expense. Customer shall be responsible
for return shipment charges for product returned where Seller determines there is no defect (“No Defect
Found”), or for product returned that Seller determines is not eligible for warranty repair. No charge will be
made to Buyer for replacement parts for warranty repairs. Seller is not responsible for any damage to or loss
of any software programs, data or removable data storage media, or the restoration or reinstallation of any
software programs or data other than the software, if any, installed by Seller during manufacture of the
Product.
(E) Original Warranty Period Except for the warranty applying solely to the repaired component arising from
a repair service as provided in Section C above, the aforementioned provisions do not extend the original
warranty period of any Product that had either been repaired or replaced by Seller.
(F) Warranty Provisions The above warranty provisions shall not apply to any Product (i) which has been
repaired, tampered with, altered or modified, except by Seller’s authorized service personnel; (ii) in which the
defects or damage to the Product result from normal wear and tear, misuse, negligence, improper storage,
water or other liquids, battery leakage, use of parts or accessories not approved or supplied by Symbol, or
failure to perform operator handling and scheduled maintenance instructions supplied by Seller; (iii) which
has been subjected to unusual physical or electrical stress, abuse, or accident, or forces or exposure beyond
normal use within the specified operational and environmental parameters set forth in the applicable Product
specification; nor shall the above warranty provisions apply to any expendable or consumable items, such
as batteries, supplied with the Product.
EXCEPT FOR THE WARRANTY OF TITLE AND THE EXPRESS WARRANTIES STATED ABOVE,
SELLER DISCLAIMS ALL WARRANTIES ON PRODUCTS FURNISHED HEREUNDER INCLUDING ALL
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE. ANY
IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED
WARRANTY PERIOD. SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG
AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES, FOR
SUCH PRODUCTS, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT
APPLY.
The stated express warranties are in lieu of all obligations or liabilities on the part of Seller for damages,
including but not limited to, special, indirect or consequential damages arising out of or in connection with
the use or performance of the Product or service. Seller’s liability for damages to Buyer or others resulting
from the use of any Product or service furnished hereunder shall in no way exceed the purchase price of said
Product or the fair market value of said service, except in instances of injury to persons or property.
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Service Information
Before you use the unit, it must be configured to operate in your facility’s network and
run your applications.
If you have a problem running your unit or using your equipment, contact your facility’s
Technical or Systems Support. If there is a problem with the equipment, they will
contact the Symbol Support Center:
United States1
1-800-653-5350
1-631-738-2400
Canada
905-629-7226
United Kingdom
Australia
0800 328 2424
1-800-672-906
7020-1718
Asia/Pacific
+65-6796-9600
1-505-5794-0
9 5407 580
Austria/Österreich
Finland/Suomi
Denmark/Danmark
France
01-40-96-52-21
Germany/Deutch-
6074-49020
land
Italy/Italia
2-484441
Mexico/México
5-520-1835
Netherlands/Neder- 315-271700
Norway/Norge
+47 2232 4375
land
South Africa
11-8095311
84452900
Spain/España 91 324 40 00
Inside Spain
Sweden/Sverige
+34 91 324 40 00
Outside Spain
Latin America
Sales Support
1-800-347-0178 Inside US
+1-561-483-1275 Outside US
Europe/Mid-East
Distributor Opera-
tions
Contact local distributor or call
+44 118 945 7360
1Customer support is available 24 hours a day, 7 days a week.
72-55171-01
Revision C — January 2003
Symbol Technologies, Inc. One Symbol Plaza Holtsville, NY 11742-1300
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