Swann Security Camera SWADS450IPC User Manual

English  
ADS-450  
SwannSmart Video Security  
M450IPC050411E  
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Contents  
Before You Begin  
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3
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4
5
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7
8
9
Interface: Login & Camera List  
11  
12  
12  
13  
14  
15  
17  
18  
18  
19  
20  
Contents  
Navigating the Mobile Interface  
Access via the SwannSmart Website  
Interface: Live View  
Package Contents  
Mounting Diagram  
Introduction  
Interface: Events  
Layout  
Interface: Camera Settings  
SwannSmart App Settings  
Expanding Your Service  
Local WIFI Configuration: Access  
Local WIFI Configuration: Details  
Local WIFI Configuration: Connecting to Internet  
Technical Specifications  
IMPORTANT: Turning off Local WIFI Configuration 9  
Registering Your Account with SwannSmart 10  
Warranty Information  
Helpdesk / Technical Support Details  
Package Contents  
Operating Instructions  
5V 1.5A Power Adapter  
ADS-450 Camera  
Ethernet Cable  
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Mounting Diagram  
To permanently mount the camera:  
Remove the circular mounting  
plate from the base of the stand by  
unscrewing the stand. See the image  
(right).  
Remove the metal ring. Keep it  
somewhere safe if you think you might  
need it.  
Unscrewing the stand. The plastic screw  
thread has a tight grip, so it may take a  
little force to unscrew.  
Take the plastic mounting plate and  
apply it to a wall. Mark the two main  
screw points.  
Insert two screws into the wall. If mounting to masonry/brickwork, use wall  
plugs. Leave approximately 2.5mm (about 1/10 of an inch) of screw protruding.  
Apply the plastic mounting plate to the wall. Twist to lock in place.  
Attach the stand and camera to the mounting plate.  
Note: There’s no requirement to mount the camera. The metal ring in the base  
provides weight so the camera can simply be placed on a flat, horizontal surface and  
be stable.  
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Introduction  
Congratulations on your purchase of this ADS-450 camera, the central component  
of your SwannSmart Video Security system. This camera is versatile, powerful, easy to  
install and configure and looks pretty stylish, too.  
Best of all, it can be totally wireless - if there’s a WIFI network your camera can connect  
to the Internet through, then just connect the camera to power and you’re good to  
go.  
You’ll be able to view images from your camera(s) from just about anywhere you can  
find a mobile Internet signal.  
The Network LED will be constantly illuminated green when the camera is  
connected to a network and is working correctly.  
It will flash orange when the camera is connecting to a network - if the  
flashing persists, it indicates communication difficulties.  
If the Network LED is red, this indicates that it cannot connect to the  
network you chose, and probably needs to be re-configured.  
The Power LED will be constantly illuminated green when the camera is  
connected to power and switched on.  
If this turns either orange or red, this indicates a problem with your power  
supply - the camera is not receiving enough power. Ensure you’re using the  
correct power supply, that the cables are undamaged and all connections  
are firmly made.  
The Local WIFI Configuration LED will be illuminated green while the  
camera is set to Local WIFI Configuration mode (set by the switch of the  
same name).  
If this is either orange or red, this indicates a problem with the camera’s  
built-in WIFI access point.  
The Local WIFI Configuration Switch is located directly above the LED of  
the same name. Local WIFI Config will be turned on when the switch is in  
the up position, and will be turned off when in the down position.  
Reset: Located immediately above the Local WIFI Config switch is the Reset  
Button. Pressing this button while the camera is powered and operating will  
clear all settings, and reset the camera to its factory default settings.  
The button itself is located behind the small hole for protection against  
accidental bumps or knocks. You’ll need a thin (but not sharp) object, such  
as a bent paper clip or similar, to push the reset button.  
5
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Layout  
Light Sensor  
Lens  
Infrared LEDs  
Microphone  
LAN Port  
Stand  
DC Input  
Reset Button  
Local WIFI  
Configuration  
Config LED  
Network LED  
Power LED  
6
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Local WIFI Configuration: Access  
To configure the camera via the Local WIFI Configuration mode, you’ll need the  
following:  
Your Android device or iPhone/iPad with the SwannSmart app correctly installed.  
An internet connection (other than your mobile device) that the camera can use  
to connect to the Internet.  
Local WIFI  
The camera will act as its own WIFI access point, allowing you to connect directly  
to the camera from your phone/tablet using the SwannSmart app. All the local  
configuration is achieved through this local configuration mode.  
To initiate local WIFI configuration mode:  
Flip the switch on the rear of the camera.  
While is set to ON, the camera will act as its own  
WIFI server. You’ll be able to connect directly to the  
camera from an Android-handset or an iPhone, with  
the appropriate app installed correctly.  
Connecting to the camera locally from an  
iPhone/iPad or Android device:  
Android: Open Settings > Wireless &  
networks > Wi-Fi Settings  
iPhone: Choose Settings > Wi-Fi  
From the list of available networks,  
choose ADS-450xxxx (where “xxxx” is  
a code which will vary).  
Each time Local WIFI mode is turned  
on, the network name will change  
slightly (to avoid creating conflicts or  
creating errors when devices cache  
network lists).  
If you’ve got multiple cameras in Local  
WIFI Config mode, then configure  
them one at a time.  
Launch the SwannSmart app.  
7
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Local WIFI Configuration: Details  
You will receive an on-screen message upon starting the app informing you that  
SwannSmart has detected the camera, asking if you would like to proceed with  
configuration. Choose Yes to proceed.  
If you don’t get this message, it indicates that either the camera’s local WIFI is not on,  
or that your mobile device isn’t properly connected to the local WIFI network.  
There are two stages to Local WIFI  
Configuration:  
Connecting to the Internet  
Configuring SwannSmart  
You’ll be taken to the splash screen.  
Choose Continue.  
Note: The software images shown are for  
illustration purposes only. We’re continually  
making improvements to the SwannEye  
apps, and their appearance will change  
over time.  
These images are from the iOS app. The  
Android app will appear slightly different,  
but is functionally similar.  
The first thing you’ll see is a preview  
image of what your camera is seeing.  
If you’re not getting a picture at this stage,  
it indicates that something is very amiss  
with either the camera or your mobile  
device.  
To continue, select Connect camera to  
Internet.  
8
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Local WIFI Configuration: Connecting to Internet  
Connect to Internet  
You’ll need to decide whether you’re  
using a wireless or a wired network to  
connect to the Internet. We suggest using  
the wireless connection as it’s one less  
cable to worry about - however, wired  
connections don’t suffer connectivity  
problems as often as wireless ones and  
are inherently more secure.  
Wireless networks:  
Select the wireless network of your  
choice in the list presented onscreen.  
If your chosen network is secured,  
then you’ll need to enter the network  
key. We strongly suggest using a  
secure wireless network.  
Wired Networks:  
Ensure that the camera is connected  
to your network with a high quality  
ethernet cable (cat5e or higher).  
Choose Use Ethernet.  
IMPORTANT: Turning off Local WIFI Configuration  
Once you’re finished configuring the camera  
(make sure you register an account if you have to - see the next page)  
ensure that you set the Local Configuration WIFI switch to OFF.  
Until the Local Configuration WIFI switch is OFF, the camera won’t  
connect to the network of your choice, as it will still be acting as an ad-  
hoc wireless network hub.  
9
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Registering Your Account with SwannSmart  
To access your ADS-450 via the Internet, you’ll need to setup a SwannSmart account.  
Accounts are easy to setup, and it  
only takes a moment.  
You can create an account during  
the Local WIFI Configuration step,  
or you can do it via the SwannSmart  
website.  
Register an Account during Local WIFI  
Configuration  
You’ll automatically be taken to the  
Connect to SwannSmart interface  
once you’ve connected the camera  
to the Internet.  
If you’ve already registered with  
SwannSmart, choose Use Existing.  
If you need to make a new account,  
enter a Username, Password (and  
Confirm) and a valid Email address.  
Then choose Continue.  
Note that you can only log into one device at a time.  
Register an Account with SwannSmart via the Website  
Open a web browser and enter www.swannsmart.com in the address bar.  
On the SwannSmart website, click the button labelled “Register.  
Enter your username and a valid email address, then choose a password and  
confirm it.  
Ensure that you use a valid email address:  
If anything goes wrong with your account, or if you forget your password,  
this is how we’ll verify that you’re really you.  
10  
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Interface: Login & Camera List  
Logging In  
Once the camera has been configured and connected to the Internet, and the Local  
WIFI Configuration switch has been turned OFF, then you’ll be able to login to your  
account and view images from the camera.  
Remember: You may need to adjust the WIFI settings on your mobile device - some  
phones/tablets don’t automatically switch wireless networks when it loses connectivity.  
To login:  
Enter your Username and Password into the fields provided.  
Choose Login.  
The Camera List (below, left)  
The camera list will show you a list of all devices that you’ve registered with  
SwannSmart, as well as any friend’s cameras to which they’ve granted you access.  
The Mine camera list will show you all your camera(s). Choose the  
icon to adjust  
the settings for that camera (see “Interface: Camera Settings” on page 15 for  
details).  
Icons:  
The camera can be detected.  
SwannSmart can’t detect the  
state of the camera.  
The camera is not online.  
The Camera List: Friends (right)  
The Friends camera list works much  
the same way as the Mine list. The main  
difference is that you can’t change the  
settings on friend’s cameras.  
11  
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Navigating the Mobile Interface  
The navigation bar gives you access to the various interfaces, camera lists and  
settings contained within the SwannSmart app.  
Mine: Opens the list of cameras that are registered to you, as shown  
in ”Interface: Login & Camera Liston page 11.  
Friends: Shows a list of friend’s cameras to which they’ve granted  
you access, as well as “democameras.  
Events: If you’ve expanded your service to include motion and/or  
event detection recording, then you’ll be able to access a log here.  
Settings: Opens the local settings page (see “SwannSmart App  
Settings” on page 17 for details). Note that the App Settings  
screen is quite seperate from the Camera Settings screen (see  
“Interface: Camera Settingson page 15).  
Access via the SwannSmart Website  
From a web browser, you can login to your account via the SwannSmart  
website. You’ll be able to view images from your cameras, as well as  
configure the advanced aspects of your account and/or expand your  
service(s) - see “Expanding Your Serviceon page 18 for more.  
Simply open a web browser and enter:  
into the address bar.  
12  
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Interface: Live View  
The Live View interface is the default interface when you open a camera from the  
list. The image will always be displayed in landscape mode (where the device is held  
so that the screen is wider than it is tall). Other modes (such as the Event interface)  
use a portrait orientation.  
Icons  
Exits the camera’s feed and returns you to the camera list.  
Alters the size of the video.You can stretch an image across the whole screen  
(as pictured above) or reduce the size to“actual pixels”(if your mobile device  
has a high enough resolution to display the video - if your device has a low  
resolution, the image may actually expand).  
Toggles the video streaming on and off (audio will continue while video is  
o).  
Captures a shapshot of the current image, and saves it to the Gallery /  
Images folder on your mobile device.  
Triggers local recording, or stops a recording in progress.  
Toggles audio on and off.  
13  
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Interface: Events  
Shown here is an example of the Events  
interface as seen on an iPhone.  
The Android app will appear slightly  
different, but is functionally similar.  
Note that you’ll need to properly configure  
and upgrade your SwannSmart account  
before you can access the Event interface.  
Event List  
The events recorded are listed here in  
chronological order. Select an event to  
begin viewing the recorded slideshow  
- the number on the right hand side  
indicates how many images are contained  
within the slide show for that event.  
Newer/Older: Skips back or forth  
through events, allowing you to quickly  
scan through event history.  
The Event Playback Screen  
Back (Top Left): Leaves the camera  
interface and returns to the camera list.  
Previous: Changes the view to the  
previous image (event) on the list.  
Next: Changes view to the next image  
(event) on the list.  
Play: Plays/pauses the slideshow.  
14  
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Interface: Camera Settings  
General  
Name: The title you’ve selected for  
the camera during the Local WIFI  
Configuration stage.  
Share/Unshare: Whether you want to  
share access to this camera with other  
people using SwannSmart. There’s no  
requirement to share, and - if you choose  
to do so - you can be very specific about  
who has access. All users/cameras  
involved require properly configured  
SwannSmart accounts to use this  
feature.  
Status: Whether the camera is currently  
detected as being online or not.  
Online: SwannSmart can detect your  
camera over the Internet, and foresees  
no problem with connecting to it and  
streaming images.  
Offline: The camera cannot be detected  
by the SwannSmart server.  
Video  
Rotation: The orientation of the camera’s  
images on your screen. If you’ve mounted  
the camera on the ceiling or using the  
mounting bracket (i.e. upside down) then  
this option will flip the image “the right  
way up.  
IR: The behavior of the infrared LEDs,  
which are resposible for the ADS-450’s  
night vision capabilities - you can think of  
them like an invisible spotlight that only  
the camera can see.  
15  
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Regular Stream  
The options listed under Regular Stream will affect the way that images are streamed  
from the camera over the Internet. These settings will affect both the perceived  
quality of your images, as well as the bandwidth required to send/receive them.  
Frame Rate: The number of images per second the camera will send over the  
Internet. The higher the frame rate, the “smoother” motion in your video will appear.  
However, high framerates require much more bandwidth than low framerates.  
Quality: Adjusts the bit-rate of the video being streamed. A high quality (bit-rate)  
will feature crisp, sharp images but requires a lot of bandwidth. A low quality setting  
requires much less bandwidth, but will look a little fuzzy.  
Video Size: The resolution of the video being streamed. The higher the resolution,  
the more data will be required to cleanly reproduce the image (and you’ll need a  
corrospondingly higher Quality setting to maintain per-pixel sharpness).  
Note: The three parameters above (Frame Rate, Quality and Video Size) are  
inextricably linked to one another. For example, if you want the maximum clarity  
in your images but want to reduce bandwidth, a high Video Size and a high Quality  
setting with a low Frame Rate may be the best combination.  
We suggest experimenting with these settings to figure out what works best for you.  
Audio  
Microphone: The internal microphone can be enabled or disabled here. When the  
microphone is off, no sound will be sent from the camera or recorded.  
iSecurity + Services  
The advanced iSecurity + Services features are available only for registered  
SwannSmart accounts which have additional services selected. SeeExpanding Your  
Serviceon page 18 for more informaiton.  
Motion Detection: Toggles motion detection on or off.  
Sensitivity: How much motion must occur before the camera registers motion.  
Email Notification: Turns email notifications on or off. The conditions that generate  
an email notification as well as the recipient’s email address must be correctly  
configured for the email function to work - you can set this up form the SwannSmart  
website.  
Phone Notification: Enables or disables notifications to be sent to your phone in  
the form of push notifications. You’ll need to properly upgrade and configure your  
SwannSmart account (see the website for up-to-date details) for phone notifications  
to be an available option.  
16  
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SwannSmart App Settings  
General  
Version: The version number of the mobile  
app you’re running. You might need to know  
this number if you’re in contact with Swann  
Technical Support - however, if you’ve got  
auto-updates enabled for your phone/tablet,  
you should be using the most recent one by  
default. (The “x”s will be numbers.)  
About: The release notes and general  
information for the app. Basically, it’s stuff that  
we didn’t write here because we didn’t think of  
it or it hadn’t happened yet.  
Sign In Automatically: When enabled,  
SwannSmart will automatically login to your  
account whenever the app is booted. When  
disabled, the app will ask for your username and  
password each time, although it will remember  
them: you’ll need to confirm signing in.  
Username: The username you used when you  
registered with SwannSmart.  
Password: The password you selected when  
you registered with SwannSmart.  
Re-Sign In: Whether you want the SwannSmart  
app to automatically re-sign in when your  
connection times-out.  
Disable Auto-Lock: When auto-lock is disabled, your phone won’t automatically  
lock after a period of inactivity. This can be useful if you’re watching images in real-  
time and don’t want the screen to turn off. However, it can be troublesome if you  
leave the app running and pocket the phone - you’ll probably wind up pocket dialing  
someone.  
Sound Effects: You can turn the application’s sounds on and off here. This won’t  
affect the internal microphone in your camera, just the notification/warning sounds  
that the SwannSmart app makes.  
Connection  
Server: The server you’re using to access images from your cameras. This should be  
set to server.swannsmart.com. Do not change this unless instructed to by Swann  
technical support staff.  
Connection: The type of connection that you want to use. By default - and unless  
you’re some kind of evil networking genius - this should be P2P.  
17  
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Expanding Your Service  
So, you’ve got your ADS-450 connected to the internet, you’ve signed up for your  
free account and are enjoying the seriously-this-was-like-totally-sci-fi-like-ten-short-  
years-ago feeling of viewing images from your camera(s) from your phone... but it’s  
just not enough, eh?  
Well then: good news, everyone! SwannSmart offers loads of additional services  
including (but not limited to):  
Secure online cloud-based data storage. Never lose a recording or risk missing  
an event.  
Security-based event recording with motion detection. Never miss  
something that happens!  
Push notifications. Don’t wait to find out what’s going on, have the information  
sent directly from SwannSmart’s secure online server direct to your phone/tablet!  
Advanced video codecs. Get better quality images and/or reduce the  
bandwidth required to transmit them.  
We’re continually expanding the services that SwannSmart offers, and finding ways  
to improve the performance and functionality of your Swann IP camera.  
We offer several competitive plans that you can choose from to find the best  
combination of services for your unique needs. As these are continually changing,  
check out the website for the most up-to-date information possible.  
Note: A small subscription fee may apply to some additional services.  
Technical Specifications  
Resolution  
Frames Per Second  
Microphone  
640 x 480  
Video  
Audio  
30fps (max)  
1-way (camera to mobile device)  
Snap Shot Format  
Video Record function  
Connections  
JPEG  
MJPEG  
Recording  
Wireless / Wired  
HTTP  
Network  
Access  
18  
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Warranty Information  
Swann Communications USA Inc.  
12636 Clark Street  
Santa Fe Springs CA 90670  
USA  
Swann Communications  
Unit 13, 331 Ingles Street,  
Port Melbourne Vic 3207  
Swann Communications LTD.  
Stag Gates House  
63/64 The Avenue  
SO171XS  
United Kingdom  
Limited Warranty Terms & Conditions  
Swann Communications warrants this product against defects in workmanship and  
material for a period of one (1) year from its original purchase date. You must present  
your receipt as proof of date of purchase for warranty validation. Any unit which  
proves defective during the stated period will be repaired without charge for parts  
or labor or replaced at the sole discretion of Swann. The end user is responsible for all  
freight charges incurred to send the product to Swann’s repair centers. The end user  
is responsible for all shipping costs incurred when shipping from and to any country  
other than the country of origin.  
The warranty does not cover any incidental, accidental or consequential damages  
arising from the use of or the inability to use this product. Any costs associated with  
the fitting or removal of this product by a tradesman or other person or any other  
costs associated with its use are the responsibility of the end user. This warranty  
applies to the original purchaser of the product only and is not transferable to any  
third party. Unauthorized end user or third party modifications to any component or  
evidence of misuse or abuse of the device will render all warranties void.  
By law some countries do not allow limitations on certain exclusions in this warranty.  
Where applicable by local laws, regulations and legal rights will take precedence.  
For Australia: Our goods come with guarantees which cannot be excluded under  
Australian Consumer Law. You are entitled to a replacement or refund for a major  
failure and for compensation for any other reasonably foreseeable loss or damage.  
You are also entitled to have the goods repaired or replaced if the goods fail to be of  
acceptable quality and the failure does not amount to major failure.  
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Helpdesk / Technical Support Details  
USA toll free  
1-800-627-2799  
AUSTRALIA toll free  
1300 138 324  
(Su, 2pm-10pm US PT)  
(M-Th, 6am-10pm US PT)  
(F 6am-2pm US PT)  
(M 9am-5pm AUS ET)  
(Tu-F 1am-5pm AUS ET)  
(Sa 1am-9am AUS ET)  
NEW ZEALAND toll free  
0800 479 266  
USA Exchange & Repairs  
1-800-627-2799 (Option 1)  
(M-F, 9am-5pm US PT)  
UK  
0203 027 0979  
© Swann Communications 2012  
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