Helpdesk / Technical Support Details
plug&playsecurity
Swann Technical Support
All Countries E-mail: [email protected]
Telephone Helpdesk
Advanced security made easy™
USA toll free
1-800-627-2799
AUSTRALIA toll free
1300 138 324
PenCam Recorder
(Su, 2pm-10pm US PT)
(M-Th, 6am-10pm US PT)
(F 6am-2pm US PT)
USA Exchange & Repairs
1-800-627-2799
(M 9am-5pm AUS ET)
(Tu-F 1am-5pm AUS ET)
(Sa 1am-9am AUS ET)
NEW ZEALAND toll free
0800 479 266
Mini Video Camera & Recorder
DVR-420™
(M-F, 9am-5pm US PT)
INTERNATIONAL
+61 3 8412 4610
current time in Melbourne, Australia compared to your local time.
Warranty Information
Swann Communications USA Inc.
12636 Clark Street
Swann Communications PTY. LTD.
Building 4, 650 Church Street,
Richmond, Victoria 3121
Australia
Santa Fe Springs CA 90670
USA
Swann Communications warrants this product against defects in workmanship and material
for a period of one (1) year from it’s original purchase date. You must present your receipt
as proof of date of purchase for warranty validation. Any unit which proves defective during
the stated period will be repaired without charge for parts or labour or replaced at the sole
discretion of Swann. The end user is responsible for all freight charges incurred to send the
product to Swann’s repair centres. The end user is responsible for all shipping costs incurred
when shipping from and to any country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages arising
from the use of or the inability to use this product. Any costs associated with the fitting or
removal of this product by a tradesman or other person or any other costs associated with
its use are the responsibility of the end user. This warranty applies to the original purchaser
of the product only and is not transferable to any third party. Unauthorized end user or
third party modifications to any component or evidence of misuse or abuse of the device will
render all warranties void.
Operating Intructions
By law some countries do not allow limitations on certain exclusions in this warranty. Where
applicable by local laws, regulations and legal rights will take precedence.
SW234-PC2 / SW234-PCG
SR234-PC2-10006-130309
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© Swann Communications 2008
PenCam Layout
Downloading and Viewing Video
When the PenCam is connected to a PC, Windows XP and Vista will
automatically recognize the device and install the correct drivers.
Power /
Record LED
Hidden
Camera
Navigate to the Removable Disk in My Computer to view, copy or delete files just
like a portable hard drive or flash drive.
Reset
Switch
Playback video recordings on your PC with media players such as VLC, winDVD,
powerDVD etc., capable of decoding H263 format AVI files.
IMPORTANT NOTE: If you are unable to view videos on your PC, install the
codec pack software named klcodec417s.exe stored on the PenCam or down-
Setting the Date & Time
Hidden USB Port
Twist to reveal
To set or change the Date & Time:
1. Connect the PenCam to your PC.
2. Create a new .txt file using Windows Notepad.
3. Type the date & time in the following format YYYY-MM-DD HH:MM:SS
(ex. 2009-03-13 11:53:58).
4. Save the file as userconfig.txt and place in the root directory of the PenCam.
5. Remove the PenCam from the computer and turn on the PenCam. Videos will
now be time stamped with the updated date & time.
Rubberized Grip
Twist to expose
pen tip
Note: Current date and time settings may be lost if the PenCam is formatted or
completely drained of battery power.
Working Pen Tip
Deleting & Formatting the PenCam
Top of PenCam
If the PenCam is full or operates slowly, delete unwanted files from the PenCam
when connected to your computer.
USB Connection
IMPORTANT NOTE: If you format the PenCam all data will be permanently lost
including the codec pack and userconfig.txt file with the current date & time
settings. To reset the date & time follow the instructions above. If you require
Bottom of PenCam
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Powering the PenCam On/Off
Recording and Standby Modes
Powering On the PenCam
Standby Mode
1. Push and release the button on the PenCam 1 time.
2. The orange light will turn on.
3. Wait 5 to 10 seconds for the PenCam to load and “boot up”.
4. After the PenCam has finished booting it will automatically begin recording
indicated by the blue light.
When the orange light is on the PenCam is in standby. Push the button 1 time to
begin recording. If you are powering on the PenCam it will automatically begin
recording, do not push the button while the PenCam is booting.
Recording Mode
The blue light indicates the PenCam is currently recording. Push the button 1
time to stop recording. The PenCam may take several seconds to process and
save the recording.
Orange indicates standby mode
Blue indicates currently recording
IMPORTANT NOTE: When stopping a recording push the button only 1 time.
The PenCam will write the video to memory. Depending on the length and com-
plexity of the video there may be several seconds delay. Do not push the button
again during this time or data loss may occur.
Push the button 1 time to
power on the PenCam
IMPORTANT NOTE: You must wait until the PenCam has finished booting and
the light has turned blue before pressing the button again, otherwise there may
be data loss or undesired results.
Charging the PenCam
The PenCam has a built in lithium-ion battery that provides approximately 90
minutes of power when fully charged.
Powering Off the PenCam
1. If the light is blue, push and release the button one time to stop recording
and wait until the light turns orange.
2. When the light is orange, push and hold the button to power off the
PenCam.
Unscrew the PenCam to
reveal the hidden USB port
Charge the PenCam by connecting the hidden USB connector inside the PenCam
to a USB port on your computer. The PenCam will flash orange, indicating it is
charging. Full charge time is approximately 2 hours.
IMPORTANT NOTE: Before using the PenCam for the first time, connect it to a
USB port and charge for the full 2 hours.
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