Help Desk / Support Details
English
Swann Technical Support
All Countries E-mail: [email protected]
ADW-300/X
Extra Digital Wireless Camera
Wireless Outdoor Camera
Telephone Helpdesk
UNITED STATES toll free
1-800-627-2799
AUSTRALIA toll free
1300 138 324
1-877-274-3695
(M 9am-5pm AUS ET)
(Tu-F 1am-5pm AUS ET)
(Sa 1am-9am AUS ET)
New Zealand toll free
0800 479 266
(Su, 2pm-10pm US PT)
(M-Th, 6am-10pm US PT)
(F 6am-2pm US PT)
USA Exchange & Repairs
562-777-2551
International
(M-F, 9am-5pm US PT)
+61 3 8412 4610
and the time in Melbourne Australia compare to your local time.
Help Desk
STOP Has the answers
WARNING: IMPORTANT NOTICE ABOUT CORRECT USE OF POWER ADAPTER
The correct orientation
for the enclosed power
adapter is in a vertical
or floor mount position.
L’orientation correcte pour L’adapteur
secteur fourni est dans une position
verticale ou plancher-monte.
La orientacion correcta para el
adaptador electrico incluido es en
posicion vertical o instalado en el
suelo.
Warranty Information
If this device does not work when you first plug it in,
do not take it back to the store.
Swann Communications U.S.A. Inc.
12636 Clark Street
Santa Fe Springs, CA 90670 USA
1-800-627-2799
Swann Communications PTY. LTD.
Building 4, 650 Church Street,
Richmond, Victoria 3121 Australia
1300 138 324
Contact the Swann Helpdesk using our fast e-mail servic
numbers shown on the back cover of this booklet.
Swann Communications warrants this product against defects in workmanship and material for a
period of one (1) year from it’s original purchase date. You must present your receipt as proof of
date of purchase for warranty validation. Any unit which proves defective during the stated period
will be repaired without charge for parts or labour or replaced at the sole discretion of Swann.
The repair or replacement will be warranted for either ninety days or the remainder of the original
one year warranty period, whichever is longer. The end user is responsible for all freight charges
incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping
costs incurred when shipping from and to any country other than the country of origin. The warranty
does not cover any incidental, accidental or consequential damages arising from the use of or the
inability to use this product. Any costs associated with the fitting or removal of this product by a
tradesman or other person or any other costs associated with its use are the responsibility of the
end user. This warranty applies to the original purchaser of the product only and is not transferrable
to any third party.
Most problems can be quickly and easily fixed with a simple
e-mail or a quick chat with one of our friendly technical staff.
(Toll-Free available in the US and Australia only)
Note: Wireless Networks (WiFi) may interfere with and/or experience interference caused by
the transmitter in this unit. Changing the receiver to another channel/frequency or setting the
Wireless Network (i.e. Wireless Access Point) to a frequency further away from the camera’s
set frequency can alleviate this problem. Consult the documentation of your Wireless LAN
device for information on how to change the transmission frequency.
Unauthorised end user or third party modifications to any component or evidence of misuse or
abuse of the device will render all warranties void.
Installation Guide
EN15102008
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Troubleshooting, Hints & Tips
Important Safety Precautions
Before requesting service, please make the below checks. If you are in doubt about some
of the check points, or if the remedies indicated in the chart do notsolve the problem, please
contact us.
Please read before installing and using this Product. Damage caused by non-compliance with this operating
manual will void the warranty. We will not assume any liability for damages to items or persons caused by
improper handling or non-compliance with the safety notices. Any warranty claim will be null and void in such
cases.
1. Do not drop, puncture or disassemble the camera or receiver; otherwise the warranty will be voided.
2. Keep adapters away from moisture.
3. Never tug on the power cords. Use the plug to unplug it from the wall outlet.
4. Do not expose the camera or receiver to extreme high temperatures or aim the lens in direct sunlight. Doing
so may damage the camera.
5. Use the devices with care. Avoid pressing hard on the camera or receiver body.
6. For your own safety, avoid using the camera or power off the camera when there is a storm or lightning.
7. Remove the power adapter during long periods between usages.
8. Use only the accessories and power adapters supplied by the manufacturer.
9. To meet the regulations pertaining to parental responsibility, keep the devices out of the reach of infants.
10. Check power cables do not get crushed or damaged by sharp edges whenever the devices are in operation.
Problem
Possible Causes
Remedies
System message
shows ”NO
Connection”
No power supply to
corresponding camera(s)
First identify the channel number, find
find the corresponding camera. If camera
power status indicator (RED LED) is off,
check power adapter and power cable
connection.
Channel is not paired with First identify camera has no image, draw
camera yet
the camera near the receiver then pair
the camera to desired channel. See page
5 for detail. Once pairing completed and
camera is picked up by the receiver,
camera status indicator (GREEN LED)
will light up.
FCC Compliance Statement:
This device complies with Part 15 of the
FCC Rules. Operation is subjected to the
following two conditions:
(1) this device may not cause harmful
interference, and
(2) this device must accept any
interference received, including
interference that may cause
undesired operation.
Products with CE Marking comply with
EMC Directive (2004/108/EC); Low Voltage
Directive (73/23/EEC); R&TTE(1999/5/EC)
issued by the Commission of the European
Community. Compliance with these
directives implies conformity to the following
European Norms:
EMC: EN 301 489
LVD: EN 60950
Radio: EN 300 328
Service out of range
Signal been blocked
Draw the camera near the receiver
If possible, remove major obstacles
between the camera and the receiver. Or
relocate the camera to proper location.
Camera antenna
connection loss
Secure camera antenna to camera body
tightly.
FCC/CE WARNING
Low signal or
unstable signal
Antenna directional
limitation
Adjust camera antenna and receiver
position.
This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to Part 15
of the FCC rules and ETSI (EN) 300 328. These limits are designed to provide reasonable protection against
harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause interference to radio or television equipment reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
Signal being blocked
If possible, remove major obstacles
between camera and receiver. Or relocate
the camera to proper location.
Strong radio signal near
by
Keep WIFI router away from the camera
and/or receiver.
- Move the equipment away from the receiver.
- Plug the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/television technician for additional suggestions.
You are cautioned that any change or modifications to the equipment not expressly approved by the party
responsible for compliance could void Your authority to operate such equipment.
Strong electromagnetic
interference nearby
Keep working motors (hair dryer/heat fan/
air conditioner/water pump) or microwave
oven away from the camera and/or
receiver.
Disposal
Channel(s)
disappear during
auto or manual
scan
Scan channel(s) been set Go to the receiver menu and enable
If the camera system no longer functions or can no longer be repaired, it must be disposed of according to the
valid statutory regulations. Disposal of spent batteries / accumulators:
You are required by law (Battery Ordinance) to return all spent batteries and accumulators.
Disposing of spent batteries/accumulators with common household waste is prohibited!
Batteries/accumulators that contain hazardous substances are marked with the symbols
on the side. These symbols indicate that it is prohibited to dispose of these batteries/
accumulators in the household waste.
OFF
the correct channel(s). See receiver
instructions for details.
Dim/over-bright
image at night
time
Low light vision distance
too short/too far
Ideal low light vision distance is from 9ft
/ 3m to 25ft / 8m. Adjust the camera to
have camera view fit in this distance.
The abbreviations for the respective heavy metals are: Cd= cadmium, Hg= mercury, Pb=
lead. You can return spent batteries and accumulators that can no longer be charged to the
designated collection points in your community, outlets or wherever batteries or accumulators
are sold. Following these instructions will allow you to fulfil the legal requirements and
contribute to the protection of our environment!
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Camera & Receiver Layout
Pairing Cameras
Camera Parts
1. Camera Lens
2. IR LED
Pairing Camera(s)
Back side
This function is available for multi-camera users
It is highly recommended to pair the camera before
hardware installation.
Before pairing the camera, make sure camera is power
ON, camera status indicators shown:
3. Antenna
4. Power Jack
5. Camera Stand
6. 1 CDS
7. Microphone
8. Cam Pair
9. Power adaptor
10. Power LED
11. U holder / U holder screw
12. T- bolt
A. Simply pair the camera by selecting the desired channel in the
OSD menu of the existing receiver (not included).
B. Only assign one camera to one channel. Channel memory will be
overwritten if the next camera is assigned to the same channel.
C. Pairing new camera to channel 3, settings as shown:
13. Sunshield
Installation
Hardware Set Up
D. Press
(Pair).
E. System will count down within 60 seconds, system message as
shown:
60
F. Within 10 seconds, press the Pair Key on
the back of camera.
Camera Assembly / Adjustment
A. Loosen U holder screws; slide the sunshield to ideal position.
B. U bracket can be installed on camera top side for ceiling mount.
C. Secure U holder with screws when done.
D. Adjust camera for proper view angle. Secure the stand with T-bolt when done.
Camera Wall / Ceiling Mounting
A. Secure camera stand to the wall
B. Secure camera U bracket to the
stand.
G. Once pairing completed, camera and
receiver status indicators appear as
shown
C. Adjust proper view angle then
secure the joint with T-bolt.
Reset
A. Select the item “Reset” in the menu.
Connect Antenna & Power Adapter
A. Secure Antenna to the camera
B. Connect the Power Adapter
included in this pack to the camera
C. Plug in Power Adapter to power
point
B. Press
.
C. The original default settings of the system will be restored.
Reset
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