State Industries Water Heater 184748 001 User Manual

Instruction Manual  
RESIDENTIAL HUD SIDE PLUMBING ELECTRIC  
WATER HEATERS  
FOR POTABLE WATER  
HEATING ONLY  
NOT SUITABLE FOR  
SPACE HEATING  
LISTED  
GAMA certification applies to all  
residential electric water heaters  
with capacities of 20 to 120 gallons.  
Input rating of 12 Kw or less.  
ALLTECHNICALAND WARRANTY QUESTIONS: SHOULD BE DIRECTEDTOTHE LOCALDEALER FROM WHOM THE WATER HEATER WAS  
PURCHASED.IFYOUAREUNSUCCESSFUL,PLEASEWRITETOTHECOMPANYLISTEDONTHERATINGPLATEONTHEWATERHEATER.  
KEEPTHIS MANUALIN THE POCKET ON HEATER FOR FUTURE REFERENCE  
WHEN EVER MAINTENANCE ADJUSTMENT OR SERVICE IS REQUIRED.  
PRINTED IN THE U.S.A. 1004  
PART NO. 184748-001  
supersedes 184748-000  
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GENERAL SAFETY  
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INTRODUCTION  
Thank You for purchasing this water heater. Properly installed and  
maintained, it should give you years of trouble free service.  
2. The installation must conform with these instructions and the local  
code authority having jurisdiction and the requirements of the power  
company. In the absence of code requirements follow the current  
edition of the NEC, National Electrical Code, NFPA-70 which may be  
ordered from: National Fire ProtectionAssociation, 1 Batterymarch  
Park, Quincy, MA02269.  
Abbreviations Found In This Instruction Manual:  
ANSI -American National Standards Institute  
ASME -American Society of Mechanical Engineers  
GAMA- GasAppliance ManufacturersAssociation  
NEC - National Electrical Code  
3. If after reading this manual you have any questions or do not  
understand any portion of the instructions, call the local utility or the  
manufacturer whose name appears on the rating plate.  
NFPA- National Fire ProtectionAssociation  
UL - Underwriters Laboratories Inc.  
4. Carefully plan the place where you are going to put the water heater.  
INSTALLATIONORSERVICEOFTHISWATERHEATERREQUIRES  
ABILITYEQUIVALENTTOTHATOFALICENSEDTRADESMAN IN  
THE FIELD INVOLVED. PLUMBINGAND ELECTRICALWORKARE  
REQUIRED.  
PREPARING FOR THE INSTALLATION  
1. Read the “General Safety” section of this manual first and then the  
entire manual carefully. If you don’t follow the safety rules, the  
water heater will not operate properly. It could cause DEATH,  
SERIOUSBODILYINJURYAND/ORPROPERTYDAMAGE.  
Examine the location to ensure the water heater complies with the  
“Facts to ConsiderAbout the Location” section in this manual.  
This manual contains instructions for the installation, operation, and  
maintenance of the electric water heater. It also contains warnings  
throughout the manual that you must read and be aware of. All  
warnings and all instructions are essential to the proper operation of  
the water heater and your safety. Since we cannot put everything  
on the first few pages, READ THE ENTIRE MANUAL BEFORE  
ATTEMPTING TO INSTALL OROPERATE THE WATER HEATER.  
5. For California installation this water heater must be braced, anchored,  
or strapped to avoid falling or moving during an earthquake. See  
instructions for correct installation procedures. Instructions may be  
obtained from California Office of the StateArchitect, 400 P Street,  
Sacramento, CA 95814.  
6. Massachusetts Code requires this water heater to be installed in  
accordance with Massachusetts 248-CMR 2.00: State Plumbing Code  
and 248-CMR 5.00.  
This appliance has been Listed as complying with U.L. Standard for  
Safety UL 174.  
TABLE OF CONTENTS  
FOR YOUR INFORMATION ................................................ 14  
Thermal Expansion ........................................................ 14  
Strange Sounds ............................................................ 14  
Operational Conditions .................................................. 14  
Smelly Water ................................................................ 14  
“Air” in Hot Water Faucets ........................................... 14  
High Water Temperature Shut Off System ................. 14  
PERIODIC MAINTENANCE ............................................... 15  
Anode Rod Inspection .................................................... 15  
Temperature-Pressure Relief Valve Operation ........... 15  
Draining ........................................................................... 15  
Thermostat Removal/Replacement ....................... 15-16  
Element Cleaning/Replacement............................. 16-18  
Drain Valve Washer Replacement ................................ 18  
Service ............................................................................. 18  
LEAKAGE CHECKPOINTS ................................................ 19  
TROUBLESHOOTING GUIDELINES ................................ 20  
REPAIR PARTS LIST .......................................................... 21  
NOTES .......................................................................... 22-23  
WARRANTY ................................................................... Insert  
SAFE INSTALLATION, USE AND SERVICE ....................... 2  
GENERAL SAFETY ............................................................... 3  
INTRODUCTION .................................................................. 4  
Preparing for the New Installation .................................. 4  
TABLE OF CONTENTS ........................................................ 4  
TYPICAL INSTALLATION ...................................................... 5  
MIXING VALVE USAGE ......................................................... 6  
LOCATING THE NEW WATER HEATER ............................. 7  
Facts to Consider About Location ................................... 7  
Insulation Blankets ........................................................... 7  
INSTALLING THE NEW WATER HEATER .......................... 7  
Water Piping .................................................................. 7-8  
Water Piping Pressure Test............................................. 8  
Temperature-Pressure Relief Valve ........................... 8-9  
Filling the Water Heater ................................................... 9  
T & P Valve and Pipe Insulation (Selected Models) .. 10  
WIRING DIAGRAMS ........................................................... 11  
WIRING ............................................................................... 12  
TEMPERATURE REGULATION ......................................... 13  
Temperature Adjustment ............................................... 13  
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TYPICAL INSTALLATION  
INSTALL SUITABLE DRAIN PANS  
UNDER HEATERS TO PREVENT  
DAMAGE DUE TO LEAKAGE. REFER  
TO WATER HEATER LOCATION ON  
PAGE 8.  
INSTALL VACUUM RELIEF IN COLD  
WATER INLET LINE AS REQUIRED  
BY LOCAL CODES.  
INSTALLTHERMAL EXPANSION TANK  
OR DEVICE IF WATER HEATER IS  
INSTALLED IN A CLOSED WATER  
SYSTEM.  
FIGURE 1.  
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MIXING VALVE USAGE  
FIGURE 2.  
Water (Potable) Heating: All models are considered suitable for  
HOTTERWATERCANSCALD:  
water (potable) heating only.  
Water heaters are intended to produce hot water. Water heated to a  
temperature which will satisfy space heating, clothes washing, dish  
washing, and other sanitizing needs can scald and permanently injure  
you upon contact. Some people are more likely to be permanently  
injured by hot water than others. These include the elderly, children, the  
infirm, or physically/mentally handicapped. If anyone using hot water in  
your home fits into one of these groups or if there is a local code or state  
law requiring a certain temperature water at the hot water tap, then you  
must take special precautions. In addition to using the lowest possible  
temperature setting that satisfies your hot water needs, a means such  
as a *mixing valve, shall be used at the hot water taps used by these  
people or at the water heater. Mixing valves are available local plumbing  
contractor. Consult a Qualified Installer or Service Agency. Follow  
mixing valve manufacturer’s instructions for installation of the valves.  
Before changing the factory setting on the thermostat, read the  
Temperature Regulation” section in this manual.  
LOCATING THE NEW WATER HEATER  
Carefully choose an indoor location for the new water heater, because  
the placement is a very important consideration for the safety of the  
occupants in the building and for the most economical use of the  
appliance.  
FACTS TO CONSIDERABOUT THE LOCATION  
Whether replacing an old water heater or putting the water heater in a  
new location, the following critical points must be observed:  
1. Select a location indoors as close as practical or centralized to the  
water piping system as possible. The water heater should be located  
in an area not subject to freezing temperatures.  
2. Selected location must provide adequate clearances (4”) for servicing  
parts such as the thermostats, drain valve and relief valve.Adequate  
clearance for servicing this appliance should be considered before  
installation, such as changing the anodes, etc.  
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LOCATING THE NEW WATER HEATER  
• Devices that will turn off the gas supply to a gas water heater while  
Installation of the water heater must be accomplished in such a manner  
at the same time shutting off its water supply.  
that if the tank or any connections should leak, the flow will not cause  
damage to the structure. For this reason, it is not advisable to install the  
water heater in an attic or upper floor. When such locations cannot be  
avoided, a suitable drain pan should be installed under the water heater.  
Drain pans are available from your local plumbing contractor. Such a  
drain pan must have a minimum length and width of at least 2 inches  
(51 mm) greater that the water heater dimensions and must be piped to  
an adequate drain.  
Also, the water heater must be located and/or protected so it is not  
subject to physical damage by a moving vehicle.  
INSULATION BLANKETS  
Insulation blankets are available to the general public for external use  
on electric water heaters but are not necessary with this product. The  
purpose of an insulation blanket is to reduce the standby heat loss  
encountered with storage tank heaters. Your water heater meets or  
exceeds the National Appliance Energy ConversationAct standards  
with respect to insulation and standby loss requirements, making an  
insulation blanket unnecessary.  
Water heater life depends upon water quality, water pressure and the  
environment in which the water heater is installed. Water heaters are  
sometimes installed in locations where leakage may result in property  
damage, even with the use of a drain pan piped to a drain. However,  
unanticipated damage can be reduced or prevented by a leak detector  
or water shut-off device used in conjunction with a piped drain pan.  
These devices are available from some plumbing supply wholesalers  
and retailers, and detect and react to leakage in various ways:  
Should you choose to apply an insulation blanket to this heater, you  
should follow these instructions below. Failure to follow these  
instructions can result in fire, serious personal injury, or death.  
• Sensors mounted in the drain pan that trigger an alarm or turn off the  
incoming water to the water heater when leakage is detected.  
Do not cover the temperature and pressure relief (T & P) valve with  
an insulation blanket.  
• Sensors mounted in the drain pan that turn off the water supply to  
the entire home when water is detected in the drain pan.  
Do not cover the instruction manual. Keep it on the side of the  
water heater or nearby for future reference.  
• Water supply shut-off devices that activate based on the water  
pressure differential between the cold water and hot water pipes  
connected to the water heater.  
Do obtain new warning and instruction labels for placement on the  
blanket directly over the existing labels.  
INSTALLING THE NEW WATER HEATER  
taps used by these people or at the water heater. Valves for reducing  
WATER PIPING  
point of use temperature by mixing cold and hot water are also available.  
Consult a Qualified Installer or ServiceAgency. Follow manufacturer’s  
instructions for installation of the valves. Before changing the factory  
setting on the thermostat, read the “Temperature Regulation” section in  
this manual.  
This water heater shall not be connected to any heating systems or  
component(s) used with a non-potable water heating appliance.  
HOTTER WATER CAN SCALD:  
Water heaters are intended to produce hot water. Water heated to a  
temperature which will satisfy space heating, clothes washing, dish  
washing, cleaning and other sanitizing needs can scald and permanently  
injure you upon contact. Some people are more likely to be permanently  
injured by hot water than others. These include the elderly, children,  
the infirm, or physically/mentally handicapped. If anyone using hot  
water in your home fits into one of these groups or if there is a local  
code or state law requiring a certain temperature water at the hot  
water tap, then you must take special precautions. In addition to using  
the lowest possible temperature setting that satisfies your hot water  
needs, a means such as a *mixing valve, shall be used at the hot water  
Toxic chemicals, such as those used for boiler treatment shall not be  
introduced into this system.  
Water supply systems may, because of such events as high line  
pressure, frequent cut-offs, the effects of water hammer among  
others, have installed devices such as pressure reducing valves, check  
valves, back flow preventers, etc. to control these types of problems.  
When these devices are not equipped with an internal by-pass, and no  
other measures are taken, the devices cause the water system to be  
closed. As water is heated, it expands (thermal expansion) and closed  
systems do not allow for the expansion of heated water.  
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The water within the water heater tank expands as it is heated and  
increases the pressure of the water system. If the relieving point of  
the water heater’s temperature-pressure relief valve is reached, the  
valve will relieve the excess pressure. The temperature-pressure  
relief valve is not intended for the constant relief of thermal  
expansion. This is an unacceptable condition and must be corrected.  
It is recommended that any devices installed which could create a  
closed system have a by-pass and/or the system have an expansion  
tank or device to relieve the pressure built by thermal expansion in the  
water system. Expansion tanks are available for ordering through a  
local plumbing contractor. Contact the local water supplier and/or a  
service agency for assistance in controlling these situations.  
When testing the water ways, H.U.D. Standards state: “Water  
distribution system: All water piping in the water distribution system  
shall be subjected to a pressure test. The test shall be made by  
subjecting the system to air or water at 100 psi for 15 minutes without  
loss of pressure. When air pressure is used, the water heater  
shall not be connected during the test.”  
If water piping system is to be air pressure tested, the water  
heater must be disconnected from the water piping system.  
NOTE: To protect against untimely corrosion of hot and cold  
water fittings, it is strongly recommended that di-electric  
unions or couplings be installed on this water heater when  
connected to copper pipe.  
Failure to disconnect the water heater during air pressure  
testing of the water system could result in DEATH, SERIOUS  
BODILYINJURY, ORPROPERTYDAMAGE.  
Figure 3 shows the typical attachment of the water piping to the water  
heater. The water heater is equipped with 3/4 inch NPT water  
connections.  
NOTE: If using copper tubing, solder tubing to an adapter  
before attaching the adapter to the cold water inlet connection.  
Do not solder the cold water supply line directly to the cold  
water inlet, it will harm the dip tube and damage the tank.  
FIGURE 4.  
TEMPERATURE-PRESSURE RELIEF VALVE  
FIGURE 3.  
WATER PIPING PRESSURE TEST  
This heater is provided with a properly certified combination  
temperature - pressure relief valve by the manufacturer.  
This section is only for the manufacturer installing the water heater  
when the installation is to comply with H.U.D. Standards.  
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The valve is certified by a nationally recognized testing laboratory that  
maintains periodic inspection of production of listed equipment of  
materials as meeting the requirements for Relief Valves andAutomatic  
Gas Shut-off Devices for Hot Water Supply Systems, ANSI Z21.22 •  
CSA 4.4, and the code requirements of ASME.  
If replaced, the valve must meet the requirements of local codes, but  
not less than a combination temperature and pressure relief valve  
certified as indicated in the above paragraph.  
The valve must be marked with a maximum set pressure not to exceed  
the marked hydrostatic working pressure of the water heater  
(150 psi = 1,035 kPa) and a discharge capacity not less than the water  
heater input rate as shown on the model rating plate.  
For safe operation of the water heater, the relief valve must not be  
removed from its designated opening nor plugged.  
The temperature-pressure relief valve must be installed directly into  
the fitting of the water heater designed for the relief valve. Position the  
valve downward and provide tubing so that any discharge will exit  
only within 6 inches (153 mm) above, or at any distance below the  
structural floor. Be certain that no contact is made with any live electrical  
part. The discharge opening must not be blocked or reduced in size  
under any circumstances. Excessive length, over 30 feet (9.14 m), or  
use of more than four elbows can cause restriction and reduce the  
discharge capacity of the valve.  
No valve or other obstruction is to be placed between the relief valve  
and the tank. Do not connect tubing directly to discharge drain unless  
a 6 inch air gap is provided. To prevent bodily injury, hazard to life, or  
property damage, the relief valve must be allowed to discharge water  
in quantities should circumstances demand. If the discharge pipe is not  
connected to a drain or other suitable means, the water flow may  
cause property damage.  
FIGURE 5.  
If after manually operating the valve, it fails to completely reset and  
continues to release water, immediately close the cold water inlet to  
the water heater, follow the draining instructions, and replace the  
temperature-pressure relief valve with a new one.  
The Discharge Pipe:  
• Shall not be smaller in size than the outlet pipe size of the valve, or  
have any reducing couplings or other restrictions.  
FILLING THE WATER HEATER  
• Shall not be plugged or blocked.  
• Shall be of material listed for hot water distribution.  
• Shall be installed so as to allow complete drainage of both the  
temperature-pressure relief valve, and the discharge pipe.  
• Shall terminate beneath the manufactured home.  
• Shall not have any valve between the relief valve and tank.  
The temperature-pressure relief valve must be manually operated at  
least once a year. Caution should be taken to ensure that (1) no one is  
in front of or around the outlet of the temperature-pressure relief valve  
discharge line, and (2) the water manually discharged will not cause  
any bodily injury or property damage because the water may be  
extremely hot.  
Never use this water heater unless it is completely full of water. To  
prevent damage to the tank, the tank must be filled with water. Water  
must flow from the hot water faucet before turning “ON” electrical  
supply to the water heater.  
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To fill the water heater with water:  
Secure all insulation using tape.  
1. Close the water heater drain valve by turning the handle to the right  
(clockwise). The drain valve is on the lower front of the water  
heater.  
2. Open the cold water supply valve to the water heater.  
NOTE: The cold water supply valve must be left open when  
the water heater is in use.  
3. To insure complete filling of the tank, allow air to exit by opening the  
nearest hot water faucet. Allow water to run until a constant flow  
is obtained. This will let air out of the water heater and the piping.  
4. Check all water piping and connections for leaks. Repair as needed.  
T&P VALVE and PIPE INSULATION (On Selected Models)  
Remove insulation for T&PValve and pipe connections from carton.  
Fit pipe insulation over the incoming cold water line and the hot water  
line. Make sure that the insulation is against the side jacket of the  
heater.  
Fit T&P Valve insulation over valve. Make sure that the insulation does  
not interfere with the lever or outlet of the T&P valve.  
FIGURE 6.  
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WIRING DIAGRAMS  
TURN OFF THE HEATER ELECTRICAL SUPPLY BEFORE SERVICING ANY ELECTRICAL COMPONENTS.  
FIGURE 7.  
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WIRING  
1. Provide a way to easily shut off the electric power when working  
on the water heater. This could be with a circuit breaker or fuse  
block in the entrance box or a separate disconnect switch.  
2. Install and connect a circuit directly from the main fuse or circuit  
breaker box. This circuit must be the right size and have its own  
fuse or circuit breaker.  
3. If metal conduit is used for the grounding conductor:  
A. The grounding electrode conductor shall be of copper, aluminum,  
or copperclad aluminum. The material shall be of one continuous  
length without a splice or joint.  
Never use water heater unless it is completely full of water. To prevent  
damage to the tank and heating element, the tank must be filled with  
water. Water must flow from the hot water faucet before turning on  
power.  
B. Rigid metal conduit, intermediate metal conduit, or electrical,  
metallic tubing may be used for the grounding means if conduit or  
tubing is terminated in fittings approved for grounding.  
You must provide all wiring of the proper size outside of the water  
heater. You must obey local codes and electric company requirements  
when you install this wiring.  
C. Flexible metal conduit or flexible metallic tubing shall be permitted  
for grounding if all the following conditions are met:  
If you are not familiar with electric codes and practices, or if you have  
any doubt in your ability to connect the wiring to this water heater,  
obtain the service of a competent electrician. Contact a local electrical  
contractor and/or the local electric utility.  
The length in any ground return path does not exceed 6 feet.  
The circuit conductors contained therein are protected by  
overcurrent devices rated at 20 amperes or less.  
The conduit or tubing is terminated in fittings approved for  
grounding.  
For complete grounding details and all allowable exceptions, refer to  
the current edition of the National Electrical Code NFPA70.  
4. A standard 1/2” conduit opening has been made in the water heater  
junction box for the conduit connections.  
5. Use wire nuts and connect the power supply wiring to the wires  
inside the water heater’s junction box.  
6. The water heater must be electrically “grounded” by the installer. A  
green ground screw has been provided in the water heater’s  
junction box. Connect ground wire to this location.  
7. Replace the wiring junction cover using the screws provided.  
WATER HEATERS EQUIPPED FOR ONE VOLTAGE ONLY:This water  
heater is equipped for one type voltage only. Check the rating plate  
near the bottom access panel for the correct voltage. DO NOT use this  
water heater with any voltage other than the one shown on the model  
rating plate. Failure to use the correct voltage can cause problems  
which can result in DEATH, SERIOUS BODILYINJURY, OR PROPERTY  
DAMAGE. If you have any questions or doubts consult your electric  
company.  
If wiring from your fuse box or circuit breaker box was aluminum for  
your old water heater, replace it with copper wire. If you wish to reuse  
the existing aluminum wire, have the connection at the water heater  
made by a competent electrician. Contact a local electrical contractor  
and/or the local electric utility.  
FIGURE 8.  
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TEMPERATURE REGULATION  
Due to the nature of the typical water heater, the water temperature in  
certain situations may vary up to 30°F (16.7 °C) higher or lower at the  
point of use such as, bathtubs, showers, sink, etc.  
TEMPERATUREADJUSTMENT  
Any water heater’s intended purpose is to heat water. Hot water is  
needed for cleansing, cleaning, and sanitizing (bodies, dishes, clothing).  
Untempered hot water can present a scald hazard. Depending on the  
time element, and the people involved (adults, children, elderly, infirm,  
etc.) scalding may occur at different temperatures.  
To change the temperature setting:  
NOTE: It is not necessary to adjust the upper thermostat. However, if it  
is adjusted above the factory set point (120°F (49°C)/HOT) it is  
recommended that it not be set higher than the lower thermostat setting.  
1. Turn “OFF” the heater electrical supply. Do not attempt to adjust  
thermostat with power on.  
2. Remove the thermostat outer doors and insulation covers from the  
thermostats. Do not remove the plastic personnel protectors covering  
the thermostats.  
HOTTER WATER CAN SCALD: Water heaters are intended to produce  
hot water. Water heated to a temperature which will satisfy space  
heating, clothes washing, dish washing, and other sanitizing needs  
can scald and permanently injure you upon contact. Some people are  
more likely to be permanently injured by hot water than others. These  
include the elderly, children, the infirm, or physically/mentally  
handicapped. If anyone using hot water in your home fits into one of  
these groups or if there is a local code or state law requiring a certain  
temperature water at the hot water tap, then you must take special  
precautions. In addition to using the lowest possible temperature setting  
that satisfies your hot water needs, a means such as a mixing valve,  
shall be used at the hot water taps used by these people or at the  
water heater. Mixing valves are available from your local plumbing  
contractor. Follow manufacturer’s instructions for installation of the  
valves. Before changing the factory setting on the thermostat, read  
the “Temperature Regulation” section in this manual.  
3. Using a flat tip screwdriver, rotate the adjustment knob to the desired  
temperature setting.  
4. Replace the insulation covers and outer doors and turn “ON” heater  
electrical supply.  
THIS WATER HEATER IS EQUIPPED WITH AN ADJUSTABLE  
THERMOSTAT TO CONTROL WATER TEMPERATURE. HOT  
WATER TEMPERATURES DESIRED FOR AUTOMATIC  
DISHWASHERANDLAUNDRYUSECANCAUSESCALDSRESULTING  
IN SERIOUS PERSONAL INJURY AND/OR DEATH.  
THETEMPERATUREATWHICHINJURYOCCURSVARIES WITHTHE  
PERSON’S AGE AND THE TIME OF THE EXPOSURE. THE SLOWER  
RESPONSE TIME OF CHILDREN, AGED OR DISABLED PERSONS  
INCREASES THE HAZARDS TO THEM. NEVER ALLOW SMALL  
CHILDRENTO USEAHOT WATER TAP, OR TO DRAW THEIR OWN  
BATH WATER. NEVER LEAVE A CHILD OR DISABLED PERSON  
UNATTENDEDINABATHTUBORSHOWER.  
TEMPERATURE SETTINGS  
It is recommended that lower water temperatures be used to avoid the  
risk of scalding. It is further recommended, in all cases, that the water  
temperature thermostat be set for the lowest temperature which  
satisfies your hot water needs, see Figure 9. This will also provide the  
most energy efficient operation of the water heater. Thermostat(s)  
are factory set at 120°F (49°C) unless specified differently by state  
requirements.  
It is recommended that the dial be set lower whenever possible.  
Temperature  
Setting  
Time to Produce 2nd & 3rd  
Degree Burns on Adult Skin  
160°F (71°C)  
150°F (66°C)  
140°F (60°C)  
130°F (54°C)  
120°F (49°C)  
About 1/2 second  
About 1-1/2 seconds  
Less than 5 seconds  
About 30 seconds  
More than 5 minutes  
KEEPINGTHETHERMOSTATSETTINGAT120°F(49°C)WILLREDUCE  
THERISKOFSCALDS.  
Figure 9 shows the approximate time-to-burn relationship for normal  
adult skin.  
FIGURE 9.  
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FOR YOUR INFORMATION  
THERMALEXPANSION  
“AIR” IN HOT WATER FAUCETS  
Water supply systems may, because of such events as high line  
pressure, frequent cut-offs, the effects of water hammer among  
others, have installed devices such as pressure reducing valves, check  
valves, back flow preventers, etc. to control these types of problems.  
When these devices are not equipped with an internal by-pass, and no  
other measures are taken, the devices cause the water system to be  
closed. As water is heated, it expands (thermal expansion) and closed  
systems do not allow for the expansion of heated water.  
HYDROGEN GAS: Hydrogen gas can be produced in a hot water  
system that has not been used for a long period of time (generally two  
weeks or more). Hydrogen gas is extremely flammable and explosive.  
To prevent the possibility of injury under these conditions, we  
recommend the hot water faucet, located farthest away, be opened  
for several minutes before any electrical appliances which are  
connected to the hot water system are used (such as a dishwasher or  
washing machine). If hydrogen gas is present, there will probably be  
an unusual sound similar to air escaping through the pipe as the hot  
water faucet is opened. There must be no smoking or open flame near  
the faucet at the time it is open.  
The water within the water heater tank expands as it is heated and  
increases the pressure of the water system. If the relieving point of  
the water heater’s temperature-pressure relief valve is reached, the  
valve will relieve the excess pressure. The temperature-pressure  
relief valve is not intended for the constant relief of thermal  
expansion. This is an unacceptable condition and must be corrected.  
It is recommended that any devices installed which could create a  
closed system have a by-pass and/or the system have an expansion  
tank or device to relieve the pressure built by thermal expansion in the  
water system. Expansion tanks are available for ordering through a  
local plumbing contractor. Contact the local water heater supplier or  
service agency for assistance in controlling these situations.  
HIGHWATERTEMPERATURESHUTOFFSYSTEM  
A non-adjustable high temperature limit control operates before steam  
temperatures are reached. The high limit is in the same area as the  
upper thermostat and must be reset manually when it operates.  
BECAUSE THE HIGH LIMIT OPERATES ONLY WHEN  
ABNORMALLYHIGH WATER TEMPERATURESARE PRESENT, IT  
ISIMPORTANTTHATAQUALIFIEDSERVICEAGENTBECONTACTED  
TODETERMINETHEREASONFOROPERATIONBEFORERESETTING.  
STRANGESOUNDS  
Possible noises due to expansion and contraction of some metal parts  
during periods of heat-up and cool-down do not necessarily represent  
harmful or dangerous conditions.  
OPERATIONAL CONDITIONS  
SMELLYWATER  
In each water heater there is installed at least one anode rod (see  
parts sections) for corrosion protection of the tank. Certain water  
conditions will cause a reaction between this rod and the water. The  
most common complaint associated with the anode rod is one of a  
“rotten egg smell” in the hot water. This odor is derived from hydrogen  
sulfide gas dissolved in the water. The smell is the result of four  
factors which must all be present for the odor to develop:  
A. A concentration of sulfate in the supply water.  
B. Little or no dissolved oxygen in the water.  
C. A sulfate reducing bacteria which has accumulated within the water  
heater (this harmless bacteria is nontoxic to humans).  
D. An excess of active hydrogen in the tank. This is caused by the  
corrosion protective action of the anode.  
Turn “OFF” the heater electrical supply. Do not attempt to reset  
thermostat with power on.  
Remove the two screws securing the outer door and remove door.  
Remove the insulation block and pad to expose the reset button  
opening.  
Smelly water may be eliminated or reduced in some water heater  
models by replacing the anode(s) with one of less active material, and  
then chlorinating the water heater tank and all hot water lines. Contact  
the local water heater supplier or service agency for further information  
concerning anAnode Replacement Kit and this chlorination treatment.  
If the smelly water persists after the anode replacement and chlorination  
treatment, we can only suggest that chlorination or aeration of the  
water supply be considered to eliminate the water problem.  
Reset the high limit by pushing in the red button marked “RESET”.  
Replace the insulation block and pad so that it completely covers  
the thermostat and element.  
Replace the outer door.  
Do not remove the anode leaving the tank unprotected. By  
doing so, all warranty on the water heater tank is voided.  
Turn “ON” electric power to the water heater.  
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PERIODIC MAINTENANCE  
If after manually operating the valve, it fails to completely reset and  
ANODE ROD INSPECTION  
continues to release water, immediately close the cold water inlet to  
the water heater, follow the draining instructions, and replace the  
temperature-pressure relief valve with a new one.  
If the temperature-pressure relief valve on the appliance weeps or  
discharges periodically, this may be due to thermal expansion. You  
may have a check valve installed in the water line or a water meter  
with a check valve. Consult your local water supplier or service  
agency for further information. Do not plug the temperature-pressure  
relief valve.  
DRAINING  
The anode rod is used to protect the tank from corrosion. Most hot  
water tanks are equipped with an anode rod. The submerged rod  
sacrifices itself to protect the tank. Instead of corroding the tank,  
water ions attack and eat away the anode rod. This does not affect  
the water’s taste or color. The rod must be maintained to keep the tank  
in operating condition.  
Anode deterioration depends on water conductivity, not necessarily  
water condition. A corroded or pitted anode rod indicates high water  
conductivity and should be checked and/or replaced more often then  
an anode rod that appears to be intact. Replacement of a depleted  
anode rod can extend the life of your water heater. Inspection should  
be conducted by a qualified technician, and at a minimum should be  
checked annually after the warranty period.  
The water heater should be drained if being shut down during freezing  
temperatures. Also periodic draining and cleaning of sediment from  
the tank may be necessary.  
TEMPERATURE-PRESSURE  
RELIEF VALVE OPERATION  
1. Turn electrical supply “OFF”.  
2. CLOSE the cold water inlet valve to the water heater.  
3. OPEN a nearby hot water faucet and leave open to allow for  
draining.  
4. Connect a hose to the drain valve and terminate to an adequate  
drain.  
5. OPEN the water heater drain valve to allow for tank draining.  
NOTE: If the water heater is going to be shut down and  
drained for an extended period, the drain valve should be  
left open with hose connected allowing water to terminate  
to an adequate drain.  
The temperature-pressure relief valve must be manually operated at  
least once a year.  
6. Close the drain valve.  
7. Follow the instructions in the “Filling the Water Heater” section.  
When checking the temperature-pressure relief valve operation, make  
sure that (1) no one is in front of or around the outlet of the temperature-  
pressure relief valve discharge line, and (2) that the water discharge  
will not cause any property damage, as the water may be extremely  
hot, see Figure 10.  
THERMOSTAT REMOVAL/ REPLACEMENT  
FIGURE 10.  
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1. Turn “OFF” the electric power supply to the water heater.  
4. Remove the two wires attached to the thermostat.  
2. Remove the outer door, insulation block and pad in the order they  
are installed.  
5. Remove the thermostat from behind the thermostat bracket.  
6. Disconnect wires from thermostat and slide out of the bracket.  
3. A. Models with lower thermostat without high limit: Lift  
out the tab as shown below to unclip the terminal cover from  
the thermostat. The terminal cover can now be removed  
from the thermostat.  
7. Place the new lower thermostat in the bracket making sure it fits  
firmly against the tank.  
8. Attach the wires to the new thermostat.  
NOTE: Some of the terminals may require straight-in wiring  
through an eye-opening. If wires are now looped, recut  
and strip wire 3/8” to a straight length and insert.  
9. Put plastic terminal cover back in place.  
10.Replace the insulation block and pad to cover the thermostat.  
11. Replace outer door then turn the electric power “ON”.  
ELEMENT CLEANING / REPLACEMENT  
NOTE: These instructions are written for element cleaning  
and element replacement for the lower element.  
To remove the element from the tank in order to clean or replace it:  
1. Before beginning turn “OFF” the electric power supply to the water  
heater.  
2. Turn off the water supply to the water heater at the water shut-off  
valve or water meter.  
FIGURE 11.  
B. Models with Upper or Lower Thermostat with High  
Limit: Lift out the tab as shown below to unclip the terminal  
cover from the thermostat. The terminal cover can now be  
removed from the thermostat.  
FIGURE 13.  
3. Attach a hose to the water heater drain valve and put the other end  
in a floor drain or outdoors. Open the water heater drain valve.  
Open a nearby hot water faucet which will relieve pressure in the  
water heater and speed draining.  
FIGURE 12.  
FIGURE 14.  
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The water passing out of the drain valve may be extremely hot. To  
avoid scalding, make sure all connections are tight and that the water  
flow is directed away from any person.  
B. Models with Upper or Lower Thermostat with High  
Limit: Lift out the tab as shown below to unclip the terminal  
cover from the thermostat. The terminal cover can now be  
removed from the thermostat.  
4. Remove the two screws securing the outer door, and remove  
door.  
FIGURE 15.  
5. Remove the insulation block and pad.  
FIGURE 18.  
7. Disconnect the two wires on the element and unscrew the old  
element from the tank.  
FIGURE 16.  
6. A. Models with lower thermostat without high limit: Lift  
out the tab as shown below to unclip the terminal cover from  
the thermostat. The terminal cover can now be removed  
from the thermostat.  
FIGURE 19.  
8. Clean the area around the element opening. Remove any sediment  
from or around the element opening and inside the tank.  
9. If you are cleaning the element you have removed, do so by  
scraping or soaking in vinegar or a deliming solution.  
NOTE: Replacement elements must (1) be the same voltage  
and (2) no greater wattage than listed on the model rating  
plate affixed to the water heater.  
10. A new gasket should be used in all cases to prevent a possible  
water leak. Place the new element gasket on the threaded side of  
the cleaned or new element and screw into tank, securing tightly  
using an element wrench.  
FIGURE 20.  
FIGURE 17.  
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11. Close the water heater drain valve by turning the handle to the  
right (clockwise). The drain valve is on the lower front of the  
water heater.  
12. Open the cold water supply valve to the water heater.  
NOTE: The cold water supply valve must be left open when  
the water heater is in use.  
13. To insure complete filling of the tank, allow air to exit by opening the  
nearest hot water faucet. Allow water to run until a constant flow  
is obtained. This will let air out of the water heater and the piping.  
FIGURE 22.  
DRAIN VALVE WASHER REPLACEMENT  
(See Figure 23)  
1. Follow “Draining” instructions.  
2. Turning counter clockwise (  
screw handle.  
), remove the hex cap below the  
Never use this water heater unless it is completely full of water. To  
prevent damage to the tank and heating element, the tank must be filled  
with water. Water must flow from the hot water faucet before turning  
“ON” power.  
3. Remove the washer and put the new one in place.  
4. Screw the handle and cap assembly back into the drain valve and  
retighten using a wrench. DO NOT OVER TIGHTEN.  
14. Check element for water leaks. If leakage occurs, tighten element  
or repeat Steps 2 and 3, remove element and reposition gasket.  
Then repeat Steps 10 through 14.  
5. Follow instructions in the “Filling The Water Heater” section.  
6. Check for leaks.  
15. Reconnect the two wires to the element and then check to make  
sure the thermostat remains firmly against the surface of the tank.  
FIGURE 23.  
FIGURE 21.  
SERVICE  
16. Replace terminal cover on thermostat making sure the locking tabs  
on the terminal cover are in place.  
If a condition persists or you are uncertain about the operation of the  
water heater contact a service agency.  
17. Replace the insulation block and pad so that it covers the thermostat  
and element, see Figure 21.  
Use this guide to check a “Leaking” water heater. Many suspected  
“Leakers” are not leaking tanks. Often the source of the water can be  
found and corrected.  
18. Replace outer door.  
If you are not thoroughly familiar with your water heater and safety  
practices, contact a qualified installer to check the water heater.  
19. Turn “ON” electric power to water heater.  
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LEAKAGE CHECKPOINTS  
Read this manual first. Then before checking the water heater make  
sure the electrical power supply has been turned “OFF” before checking  
the tank for leakage.  
*A. Condensation and dripping may be seen on pipes if the water  
temperature is low in humid weather or pipe connections may be  
leaking.  
*B. The anode rod fitting may be leaking.  
C. Small amounts of water from temperature-pressure relief valve  
may be due to thermal expansion or high water pressure in your  
area. If the valve is not piped to an open drain the released water  
could be mistaken for a leaking heater.  
*D. The temperature-pressure relief valve may be leaking at the tank  
fitting.  
E. The element may be leaking at the tank fitting. Turn electrical power  
“OFF”, remove outer door, insulation block and pad. If leaking  
around the element, follow proper draining instructions and remove  
element. Reposition or replace gasket on element. Place element  
into opening and tighten securely. Then follow “Filling the Water  
Heater” instructions in the “Installing the New Water Heater”  
section.  
FIGURE 24.  
F. Water from a drain valve may be due to the valve being slightly  
opened.  
*G. The drain valve may be leaking at the tank fitting.  
*H. Water in the water heater bottom or on the floor may be from  
condensation, loose connections, or the relief valve. DO NOT  
replace the water heater until a full inspection of all possible  
water sources is made and necessary corrective steps taken.  
Leakage from other appliances, water lines, or ground seepage  
should also be checked.  
*
To check where threaded portion enters tank, insert cotton swab  
between jacket opening and fitting. If cotton is wet, follow  
“Draining” instructions in the “Periodic Maintenance” section and  
then remove fitting. Put pipe dope or teflon tape on the threads  
and replace. Then follow “Filling the Water Heater” instructions in  
the “Installing the New Water Heater” section.  
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TROUBLESHOOTING GUIDELINES  
These guidelines should be utilized by a qualified service agent.  
Problem  
Cause  
Solution  
Tighten threaded connections.  
Improperly sealed, hot or cold supply connection,  
relief valve or drain valve.  
WATER LEAKS  
(See Leakage Checkpoints on 19)  
Inspect other appliances near water heater.  
Leakage from other appliances or water lines.  
Thermal expansion in closed water system.  
Improperly seated valve.  
Install thermal expansion tank  
(DO NOT plug T&P valve).  
LEAKING TEMPERATURE  
AND PRESSURE  
RELIEF VALVE  
Check relief valve for proper operation  
(DO NOT plug T&P valve).  
Drain and flush heater thoroughly, then refill.  
Chlorinate water supply.  
High sulfate or mineral content in water supply.  
Bacteria in water supply.  
HOT WATER ODORS  
(CAUTION: UNAUTHORIZED REMOVAL OF THE  
ANODE(S) WILL VOID THE WARRANTY FOR  
FURTHER INFORMATION, CONTACT YOUR  
DEALER)  
Turn disconnect switch on or contact  
electrician.  
Power supply to heater is not on.  
NOT ENOUGH  
OR  
NO HOT WATER  
Refer to temperature regulation.  
Reduce hot water use.  
Thermostat set too low.  
Heater undersized.  
Allow more time for heater to reheat water.  
Have plumber check and repair leaks.  
Incoming water is unusually cold (Winter).  
Leaking hot water from pipes or fixtures.  
High temperature limit switch activated.  
Contact dealer to determine cause. See  
temperature regulation.  
Thermostat set too high.  
Refer to temperature regulation.  
HOT WATER TOO HOT  
High temperature limit switch activated.  
Contact dealer to determine cause. See  
temperature regulation.  
Scale accumulation on elements.  
Sediment build-up on tank bottom.  
Contact dealer to clean or replace elements.  
Drain and flush thoroughly, then refill.  
WATER HEATER SOUNDS  
20  
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REPAIR PARTS LIST  
MANUFACTURED (MOBILE) HOME ELECTRIC MODELS  
Key No. Part Description  
1
Key No. Part Description  
Temperature-Pressure Relief Valve  
12  
13  
14  
15  
16  
17  
18  
19  
20  
**  
Terminal Cover (Used in place of 10)  
2
3
Outlet Nipple Assembly  
Lower Outer Door  
Inlet Nipple  
Upper Outer Door  
4
Conduit Bracket  
Upper Thermostat w/Hi/Limit  
Anode Rod  
5
Junction Box Cover  
6
Upper and Lower Element  
Element Gasket  
Drain Valve (30 Gallon Model Only)  
Base Pan w/Side Drain  
Pipe Insulation*  
7
8
Thermostat Bracket (ea.)  
Lower Thermostat 2 Pole  
Terminal Cover  
9
T & P Insulation*  
10  
11  
Instruction Manual  
Lower Thermostat w/Hi Limit 4 Pole (Used in place of 9)  
* Not Applicable to  
19.9 Gallon Models.  
** Not Illustrated.  
Now that you have purchased this water heater, should  
a
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE  
FOLLOWING INFORMATION:  
need ever exist for repair parts or service, simply contact the  
company it was purchased from or the manufacturer listed on  
the rating plate on the water heater.  
MODEL NUMBER  
Be sure to provide all pertinent facts when you call or visit.  
SERIAL NUMBER  
Selling prices will be furnished on request or parts will be  
shipped at prevailing prices and you will be billed accordingly.  
VOLTAGEAND ELEMENT WATTAGE  
PART DESCRIPTION  
The model number of your Water Heater will be found on the  
rating plate located above or adjacent to outer door.  
THIS IS AREPAIR PARTS LIST, NOTAPACKING LIST.  
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NOTES  
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NOTES  
23  
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