Sprint Nextel Telephone Old Telephone Service User Manual

UNE-P for Plain Old Telephone

Service (POTS)

Product Guide

The Sprint Brand, the Sprint name and the

diamond logo are registered trademarks of

Sprint Communications Company L.P.

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UNE-P for Plain Old Telephone Service (POTS)

Revisions

The following table provides a summary of versions, dates and descriptions of revisions made to this

product guide.

Version

Date

Description of Revisions

Number

06/26/03 Original

11/03/03 Removed invalid service and equipment code for feature.

11/03 Version 2

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UNE-P for Plain Old Telephone Service (POTS)

Product Overview

Sprint Unbundled Network Elements–Platform (UNE-P) services are combinations of Unbundled

Network Elements (UNE) provided to Competitive Local Exchange Carriers (CLEC). UNE-P Plain

Old Telephone Service (POTS) service is designed to allow the CLEC to offer the functional

equivalent of Sprint comparable retail residential and single line business service offerings.

Sprint UNE-P POTS service provides the CLEC with end-to-end service over the Sprint network

and includes access to all of the features and functionality the local switch is capable of providing.

UNE-P POTS is available where facilities exist throughout Sprint local service territory.

Product Description

UNE-P POTS is the combination of the following UNE’s:

Ø 2-wire analog voice grade loop – single-line business (B1) or residential (R1)

Ø Network Interface Device (NID)

Ø Analog line-side switch port

Ø Local Switching Originating Minutes of Use (MOU)

Ø Shared Transport and Tandem Switching Originating MOU

Ø Optional switch-based features

The CLEC may convert Sprint retail end users or CLEC resale POTS service to UNE-P POTS

service or request UNE-P POTS service as new installation for end users.

Optional Switch-Based Features

A complete list of the optional switch-based features, feature descriptions, Service and Equipment

(SAE) codes, Universal Service Order Codes (USOC) and pricing information is provided on the

UNE-P Products and Services Matrix. This matrix also includes a list of the optional switch-based

features that are not available to order with UNE-P. Contact your local account manager for a copy

of the matrix for each desired state.

The CLEC should follow the Bona Fide Request (BFR) process when requesting switch-based

features inherent to the switch but are not currently offered by Sprint.

The application of rates for optional switch-based features is dependent on the state where the

UNE-P service is provided. The guidelines for the application of rates for optional switch-based

features for POTS are as follows:

Ø Nevada and New Jersey - all available optional switch-based features like Custom Calling

Features (CCF), Custom Local Area Signaling Services (CLASS) and Toll Restriction services

are included in the UNE port rates. These services are limited to those features and

functions the local switch is currently capable of providing.

Ø North Carolina - all available optional switch-based features like CCF, CLASS and Toll

Restriction services are individually rated and are in addition to the UNE Port rate. These

services are limited to those features and functions the local switch is currently capable of

providing.

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UNE-P for Plain Old Telephone Service (POTS)

Optional Switch-Based Features (Continued)

Ø All Other States - Florida, Indiana, Kansas, Minnesota, Missouri, Nebraska, Ohio, Oregon,

Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington and Wyoming – rates

apply to available optional switch-based features as follows:

CCF and Toll Restriction - a single rate is applied to one or more CCF and Toll

Restriction services ordered per UNE port. These rates are in addition to the UNE

port rate. These services are limited to those features and functions the local switch

is currently capable of providing.

CLASS – a single rate is applied to one or more CLASS services ordered per UNE

port. These rates are in addition to the UNE port rate. These services are limited to

those features and functions the local switch is currently capable of providing.

The CLEC may order any equivalent switch-based feature that is made available in the local Sprint

tariff. The availability of switch-based features may be limited by capabilities of the individual Sprint

central office, in addition not all switch-based features can be provided on the same single line.

Tables 1 and 2 below provide a list of the most common CCF and CLASS feature SAE codes. In

addition, CLASS features include deny capability for Pay-Per-Use (PPU) features, such as repeat

dialing. Refer to the UNE-P Products and Services Matrix for a complete list of CCF and CLASS

features.

Table 1 – Common CCF Feature SAE Codes

SAE-Main

F3W1FLC

FCB1FLC

FCD1FLC

FCF1FLC

FCG1FLC

FCW1FLC

FEW1FLC

Description

3 Way Calling

Call Forward Busy

Call Forward No Answer

Call Forwarding

Call Forwarding – Remote Activation

Call Waiting

Enhanced Call Waiting

FNA1FLC(PLS) Signal Ring Plus Directory Listing

FPKCIDP

FPKCM

Classics Calling Package

Call Manager

FPKCMPN

FPKCMPV

FPKICF

Essentials Package

Elite Package

In Touch with Call Forward

In Touch with Return Call

Priority Package

Speed Call 30

Speed Call 8

Talking Call Waiting

FPKIRC

FPKRSL

FS31FLC

FS81FLC

FTW1FLC

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UNE-P for Plain Old Telephone Service (POTS)

Optional Switch-Based Features (Continued)

Table 2 – Common CLASS Feature SAE Codes

SAE Code Description

F3W1OFF Deny PPU 3 Way Calling

FPI1FLC

Privacy ID

FTA1FCC Repeat Dialing

FTA1OFE Deny Enhanced Repeat Dialing

FTA1OFF Deny PPU Repeat Dialing

FTB1FCC Return Call

FTB1OFF Deny PPU Return Call

FTC1OFF Deny PPU Call Trace

FTD1FCC Per-Line Block ID

FTE1FCC Caller ID Number Only

FTF1FCC Selective Call Ring

FTG1FCC Selective Call Forwarding

FTH1FCC Selective Call Rejection

FTJ1FCC Selective Call Acceptance

FTK1FCC Caller ID Name & Number

FTO1FCC Call Waiting Options

FTR1FCC Anonymous Call Rejection

FTW1FCC Call Waiting ID

Other Available Services

Directory

All UNE-P products include one primary published directory listing for business or residential

service based on the product requested for each main telephone number at no charge. Premium and

privacy listings are also available with UNE-P services at retail tariff rates. Product descriptions for

premium and privacy listings are provided on the UNE-P Products and Services Matrix that is

available from your local account manager.

Voicemail

Voicemail services are made available to CLECs at retail rates as provided in the UNE-P Products

and Services Matrix. No contract is required for these services

Inside Wire Maintenance

Inside Wire service is made available to CLECs with a signed Inside Wire Maintenance Agreement.

Porting UNE-P POTS

Porting of a UNE-P POTS Port is allowed when a CLEC end user moves within a Sprint local

serving area.

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UNE-P for Plain Old Telephone Service (POTS)

Other Available Services (Continued)

Primary Interexchange Carrier (PIC) Selection

The CLEC will designate the PIC for an end user ordering UNE-P POTS service. The CLEC will

request PIC changes on end user’s behalf and will be invoiced the applicable PIC change charge.

Telephone Number (TN) Change

The CLEC will submit TN changes on the end user's behalf and will be invoiced the applicable TN

change charge.

Operator Services/Directory Assistance (OSDA) Services

A CLEC may elect to use the Sprint OSDA platform. When elected, Sprint will provide OSDA

services at retail tariff rates.

Temporary Suspension of Service

A CLEC may subscribe to the Temporary Suspension of Service product for UNE-P POTS service

at the rates listed in the price sheet within the agreement.

Excluded Services

Off Premises Extension Services

Off Premises Extension services are not available for UNE-P POTS service.

Refer to the UNE-P Products and Services Matrix for a complete list of excluded services.

Requirements

The CLEC must execute a Master Interconnection and Resale Agreement or submit an Amendment

to that Agreement to include provisions for UNE-P services.

A new CLEC getting ready to do business with Sprint should submit a completed Negotiations

Request Form. This form is available at www.sprint.com/localwholesale

Ordering Process

UNE-P service is ordered via a Local Service Request (LSR) and submitted to the assigned service

center. The LSR may be faxed to the assigned service center or entered online through the Sprint

Integrated Request Entry System (IRES). The CLEC will order products and services via SAE

codes. The CLEC will select SAE codes from the IRES LSR – Line Details tab for IRES requests

and the CLEC will select SAE codes from the UNE-P Products and Services Matrix for paper

requests.

The National Exchange Access Center (NEAC) and the National Vendor Access Center (NVAC)

serve as the assigned service centers for ordering, provisioning, billing and repair of UNE-P POTS

service.

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UNE-P for Plain Old Telephone Service (POTS)

Ordering Process (Continued)

The Requested Type (REQTYP) for ordering UNE-P POTS is "M” for a combined loop and port.

The valid Account Activities for UNE-P POTS are "N" for new install and "V" to convert service

to a new Local Service Provider (LSP). The CLEC will enter the REQTYP and Account Activities

information on the IRES LSR - Service tab

The service interval for UNE-P POTS is available on the IRES LSR Pre-order Schedule tab. This

interval is based on receipt of an error-free LSR.

The Network Channel (NC) and Network Channel Interface (NCI) codes for ordering POTS

service are reflected in Table 3 below. Enter the NC/NCI information on the IRES Service tab.

Table 3 – NC/NCI Codes

UNE Element

NCI (one required for each NC)

Loop

02N02

Refer to IRES Training Manual for additional UNE-P order entry information and sample IRES

screen print examples located at www.sprint.com/localwholesale

The Online Services section provides the link to the IRES CLEC Ordering System. The User’s

Guide contains the Training Manual.

Invoicing

The UNE-P CLEC monthly invoice is provided from the Carrier Access Support System (CASS)

billing system. The CASS invoice is an industry standard format known as Billing Output

Specifications (BOS).

The CLEC will receive two invoices. One invoice will display Facility Lease Charges and a second

invoice will display Usage Charges as described below:

Ø Facility Lease Charges – A flat monthly rate is applied for non-usage sensitive UNE

elements such as NID, loops, fixed port, switch-based features and the local number

portability (LNP) surcharge.

Ø Usage Charges – MOU rates are applied to Local Originating, Intalata Originating, Intrastate

Access, and Interstate Access Originating and Terminating traffic. The usage sensitive local

switching elements include unbundled local transport, unbundled tandem switching and

unbundled local switching.

A CLEC may also elect to use Sprint’s OSDA platform. When elected, the CLEC will be provided

OSDA call records and will be invoiced at applicable state specific tariff rates. OSDA calls include

Directory Assistance, Directory Assistance Call Completion, National Directory Assistance, Person-

to-Person, Operator Station, Operator Assistance, Customer Name and Address, Busy Verify and

Busy Interrupt services.

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UNE-P for Plain Old Telephone Service (POTS)

Facility Lease Charges

The CASS invoice for facility lease charges contains the following sections:

Ø Return document for payment processing

Ø Face page includes customer name and address and Invoice Balances by invoice number

Ø Balance Due Information

Ø Detail of current charges

Ø Summary of Access Charges

Ø Detail of Payments Applied

Ø Detail of Adjustments Applied (if applicable)

Ø Detail of Balance Due

Ø Detail of Other Charges and Credits

Ø Facility Access Circuit Listing

Customer Service Record (CSR) information provides the monthly recurring detail by circuit

identification and applicable USOCs for all end user services as well as the following additional

sections:

Ø Summary – Last Completed Activity

Ø Service Inventory – sorted by telephone number with circuit identification and associated

invoice page number

Ø English Language Glossary – provides a description of all Field Identifiers (FID) and

USOCs appearing in the invoice.

Usage Charges

The CASS invoice for UNE-P usage contains the following sections:

Face Page: The face page includes the customer name, address and total amount due by invoice

number. The total amount due is broken into the following sections:

Ø Detail of Current Charges

Ø Detail of Payments Applied

Ø Detail of Adjustments Applied

Ø Detail of Balance Due

Ø Detail of Other Charges and Credits

Detail of Usage Charges: The Detail of Usage Charges section includes the total charges at the

end office level. The end offices on the bill are sorted by Common Language Location Identifier

(CLLI) code and subdivided by local jurisdiction and rate category.

Detailed below is a breakout of the major rate categories that may appear in the Detail of Usage

Charges section of the UNE-P invoice.

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UNE-P for Plain Old Telephone Service (POTS)

Detail of Usage Charges (Continued)

Unbundled Local Transport

Ø Local Interswitch

Direct Originating Minutes

Tandem Originating Minutes

Ø Intralata Toll

Direct Originating Minutes

Ø Access Tandem

Originating Minutes

Terminating Minutes

Unbundled Tandem Switching

Ø Local Interswitch

Tandem Originating Minutes

Ø Access

Tandem Originating Minutes

Tandem Terminating Minutes

Unbundled End Office

Ø Unbundled Local Switching

Local Originating Minutes

Ø Intralata Toll

Originating Minutes

Ø Access

Originating Minutes

Terminating Minutes

Detail of Usage Statistics: The Detail of Usage Statistics section provides additional data by end

office. The data includes calculations for factoring minutes of use that is displayed in the Detailed

Usage Charges section of the invoice.

The factors that are applicable for the UNE-P usage invoice are reflected in the Table 4 below:

Table 4 – Usage Factors

Factor

Directed Routed

Factor

Code Description

DRF This factor is designed to determine the amount of usage that

is direct routed versus tandem routed.

Percent

Interswitch

PEA This factor is designed to determine the amount of usage that

is interswitch versus intraswitch.

Detailed Summary of Usage Charges: This summary provides CLECs with an account level

summary of usage charges by “Usage Billing Cycle” and by “Rate Category”. These summaries are a

restatement of all the Detail of Usage Charges sections.

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UNE-P for Plain Old Telephone Service (POTS)

Facility Lease Rate Element Application

The Nonrecurring Charge (NRC) and Monthly Recurring Charge (MRC) facility lease charges will be

invoiced based on the USOC associated with the individual unbundled network element. Refer to

the state specific UNE-P Products and Services Matrix for a complete list of USOCs. Table 5 below

provides a list of the most common USOCs associated with UNE-P POTS service.

Table 5 – Common UNE-P POTS USOC Listing

Description

USOC

CLU00

CL000

MRC NRC

2-wire Analog Voice Grade Loop

2-wire Analog Voice Grade Loop – Nevada Only

POTS Switch Port

NID – 2 Wire

NID – 4 Wire

Install POTS Loop – New first loop

Install POTS Loop – Each additional loop

Convert Loop

CLPOT

CLNL1

CLNL2

CLINS

CLREI

CLMIG

CLDIS

CLCCF

CLCLF

CLLNP

CLSOC

CLMCH

CLIRE

CLECH

CLPIC

Migration

Disconnect Service Charge

Custom Calling Feature (CCF) per port

Custom Local Area Signaling Services (CLASS) per port

Local Number Portability

Manual Service Order

Manual Service Order – Change only

Electronic Service Order

Electronic Service Order – Change only

PIC Change Charge

Telephone Number Change

CLTNC

Nonrecurring charges for facilities will apply for service order charges, install charges – new first

loop and each additional loops, converts (re-installs), migrations and disconnect service charges as

described below:

Ø Service Order Charge – Electronic charge applies when a CLEC submits a LSR through

IRES and a manual charge applies when a CLEC faxes a paper LSR. Service Order charges

apply in addition to Install and Convert (Re-install) charges.

Ø Service Order Charge – Change only – Electronic charge applies when a CLEC submits a

change request through IRES and a manual charge applies when a CLEC faxes a change

request via a paper LSR. The Service Order Charge – Change only applies for changes to an

existing UNE-P POTS service (i.e., add features).

Ø Install Charge – New first loop - Applies when a CLEC is establishing new POTS service

for an end user.

Ø Install Charge – Each additional loop – Applies when additional loops are installed on

the same order, same address at the same time the initial loop is installed.

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UNE-P for Plain Old Telephone Service (POTS)

Facility Lease Rate Element Application (Continued)

Ø Convert (Re-install) Loop Charge - Applies when a CLEC converts an existing Sprint

retail POTS service to UNE-P or converts an existing resale or UNE-P service from another

CLEC to UNE-P POTS.

Ø Migration Charge - Applies when a CLEC end-user existing resale POTS service migrates

to or from UNE-P POTS service. An electronic or manual service order charge will not

apply to migrations.

Ø Disconnect Service Charge – Applies when a CLEC disconnects UNE-P POTS service.

Monthly recurring charges for facilities are comprised of the following UNE elements:

Ø 2-wire Analog Voice Grade Loop

Ø Network Interface Device (NID)

Ø Analog Line Side Switch Port

Ø Optional Switch-Based Features

Ø Local Number Portability (LNP) Surcharge

A CLEC would be invoiced for the following rate elements when ordering UNE-P POTS service on

behalf of their end user. The examples outlined in Table 6 below assume the CLEC is ordering via

IRES a new installation for B1 service with Call Forwarding and Toll Restriction.

Table 6 – Facility Lease Rate Element Examples

USOC Description

Example 1 – UNE-P POTS service in Nevada

2-wire Analog Voice Grade Loop

POTS Port

NID – 4 wire

Local Number Portability

USOC

MRC

NRC

CLU00

CLPOT

CLNL2

CLLNP

CLINS

CLIRE

Install POTS loop

Electronic Service Order

Call Forwarding (included in the port charge)

Toll Restriction (included in the port charge)

Example 2 – UNE-P POTS service in Florida

2-wire Analog Voice Grade Loop

POTS Port

NID – 4 wire

Local Number Portability

Install POTS loop

Electronic Service Order

Call Forwarding

Toll Restriction – CLEC charged a single rate (CLCCF) for

one or more switch-based features

CL000

CLPOT

CLNL2

CLLNP

CLINS

CLIRE

CLCCF

Not

Applicable

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UNE-P for Plain Old Telephone Service (POTS)

Table 6 – Facility Lease Rate Element Examples (Continued)

USOC Description

Example 3 - UNE-P POTS service in North Carolina-United

2-wire Analog Voice Grade Loop

POTS Port

NID – 4 wire

Local Number Portability

Install POTS loop

Electronic Service Order

Call Forwarding

Toll Restriction

USOC

MRC

NRC

CL000

CLPOT

CLNL2

CLLNP

CLINS

CLIRE

CLCCF

CL006

Surcharges

Sprint will not bill UNE-P CLECs for the following charges:

Ø Subscriber Line Charge (SLC)

Ø Universal Service Fund Charge (USF)

Ø 911 Emergency Service Fund

Ø Local Surcharges for Emergency Reporting

Ø Telecommunications Relay Charge

Ø Telephone Assistance Plans

The CLEC is responsible for application, collection and submission to the appropriate regulatory

agency for the above listed surcharges.

Usage Rate Element Application

The four basic traffic types invoiced by Sprint relative to UNE-P POTS usage are described below:

Ø Local – Local usage that originates from the UNE-P end user when recorded by a Sprint

switch. The originating local records are used by Sprint to invoice the UNE-P CLEC the

applicable tandem switching, common transport and end office switching rate elements.

These local usage records are provided to the CLEC as requested in the CLEC

Implementation Checklist at the rates listed in the price sheet within the agreement.

Ø Intralata – Toll usage that originates from the UNE-P end user when recorded by a Sprint

switch. The originating toll record is used by Sprint to invoice the UNE-P CLEC the

applicable tandem switching, common transport and end office switching rate elements.

These intralata records are provided to the CLEC as requested in the CLEC Implementation

Checklist at the rates listed in the price sheet within the agreement.

Ø Access – Access usage that originates and terminates through an Interexchange Carrier

(IXC) when recorded by a Sprint switch. The originating and terminating access records are

used by Sprint to invoice the UNE-P CLEC the applicable tandem switching, common

transport and end office switching rate elements. These Access records are provided to the

CLEC as requested in the CLEC Implementation Checklist at the rates listed in the price

sheet within the agreement.

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UNE-P for Plain Old Telephone Service (POTS)

Usage Rate Element Application (Continued)

Ø OSDA – OSDA calls that originate from the UNE-P end user when recorded by a Sprint

switch. The OSDA call record is used by Sprint to invoice the UNE-P CLEC at a per-

message state tariff rate. These OSDA records are also provided to the CLEC as requested

in the CLEC Implementation Checklist at the rates listed in the price sheet within the

agreement.

Usage charges for UNE-P services are accumulated for each traffic type and summarized on the

invoice by Local, Intralata & Access rate categories. Table 7 below reflects the rate elements that are

applicable for UNE-P usage. These usage rate elements are applied on a per-minute of use basis.

Table 7 – Usage Rate Elements

Usage Rate Element

Tandem Switching

Description

This charge applies to UNE-P traffic that is switched

by a Sprint tandem.

Common Transport

This charge applies to UNE-P traffic for the use of

facilities between the Sprint tandem and Sprint end

offices or between the Sprint host end offices and

remote offices.

End Office Switching

This charge applies to UNE-P traffic that is switched

by a Sprint end office.

Frequently Asked Questions

Q: Does Sprint make all optional switch-based features available for UNE-P

POTS?

A: Sprint makes available optional switch-based features as specified in local Sprint

tariffs as well as switch-based features inherent to the switch that are not currently

offered. A BFR must be submitted for those optional switch-based features that are not

currently offered.

Q: What are the applicable local usage-based invoicing elements for UNE-P

POTS?

A: The applicable usage based invoicing elements are Local Switching Originating

MOU, Shared Transport Originating MOU and Tandem Switching Originating MOU.

Q: Where can the CLEC find rates for UNE-P POTS?

A: Nonrecurring and monthly recurring charges for UNE-P POTS service are included

on the price sheet found in the CLEC’s Master Interconnection and Resale Agreement.

Q: How does a CLEC submit local service requests?

A: UNE-P POTS orders may be placed through IRES, the Sprint online order entry

system or manually submit a paper LSR via fax to the service center.

Q: Does UNE-P POTS services involve collocation?

A: No. UNE-P POTS provides the CLEC with end-to-end service over the Sprint

network.

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