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Get started
All you need to know to get going with
your Sprint 3G/4G Mobile Broadband.
U301 USB Device
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What’s in the Box
Your U301
USB Device
Get Started Guide (this guide)
3G/4G
USB Connection Cable
Sprint SmartViewSM Software Installation, Important
Information booklet, and Terms and Conditions CD.
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Before You Start
Set Up Your Account
Make sure your device is set up with a service plan on your
Sprint account. For assistance, call 1-866-639-9565 to speak
with a Sprint representative.
Install Sprint SmartView Software
1. Insert the Installation CD into your computer’s CD drive.
• The CD will auto-run.
• If it does not auto-run, click Start > My Computer
and double-click SmartView.
2. Click Setup to begin, and
then follow the onscreen
instructions to install Sprint
SmartView software. (You
will be prompted to restart
your computer once
installation is complete.)
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Install Your Device _
Insert the USB Device
IMPORTANT: Insert the CD and install the software before you
insert the device into your computer’s USB port.
Insert the device into an available USB port on your computer.
•
• Your computer will detect the device and automatically
install the drivers.
• If you need a little more flexibility, you can plug the optional
USB connection cable (included) into a USB port and then
insert the device into the other end of the cable.
3 G / 4 G
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Activate Your Device
1. With your device inserted, double-click the Sprint
SmartView icon (
) on your computer’s desktop.
• Your device is designed to activate automatically and
connect to either the Sprint Mobile Broadband network (3G)
or the Sprint 4G network.
• If both WiMAX (4G) and Mobile (3G) networks are available,
you can use the Sprint SmartView window to select which
network to use.
2. Launch yourWeb browser and go to any website to
confirm your Internet connection.
3G LED
• The top indicator light shows your
CDMA (3G) status (green means
you’re connected or within range).
The bottom indicator light shows
yourWiMAX (4G) status (blue means
you’re connected or within range). A
red light in either location means
you’re not in a coverage area.
4G LED
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Manage Your Account
• make a payment, see your bills, enroll in online billing
• check usage and account balance
• see or modify the details of your Sprint service plan
• get detailed instructions and download content
From a Phone
For any questions about your device or your Sprint service:
•
Dial 1-866-639-9565
For general questions about your Sprint account:
Sprint Customer Service: Dial 1-888-211-4727
Business Customer Service: Dial 1-800-927-2199
•
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Helpful Sprint Information
Total Equipment Protection
The protection you need so you can be worry free
Should anything happen to your device, you’ll have a
worry-free way to ensure that you get connected again soon.
• Coverage includes:
Loss, theft, routine maintenance, physical or liquid damage,
mechanical or electrical problems, or failure from normal wear
and tear.
• For more information:
See the Total Equipment Protection brochure available at any
participating retail location or go to sprint.com/tep for more
details. To enroll within 30 days of activation, call 1-800-584-3666.
Total Equipment Protection is a service provided by Asurion Protection Services, LLC, Continental Casualty
Company’s (a CNA company) licensed agent for the customers of Sprint.
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Resources
ForYour USB Device
• This Get Started guide to get you up and running.
• User Guide – View the comprehensive User Guide for the
SM
Sprint SmartView software online at sprint.com/support.
• Software - Download the latest version of the Sprint SmartView
software at sprint.com/downloads.
• Web – Go to sprint.com/support to access troubleshooting
and other resources.
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