TM
Sprint PCS Connection Card
PC-5740
www.sprint.com
©2005Sprint Nextel. Allrightsreserved. Noreproductioninwholeorin
part without priorwrittenapproval. Sprint, the“GoingForward”logo,
theNEXTELnameandlogo, andothertrademarksaretrademarksof
Sprint Nextel.
PrintedintheU.S.A.
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Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Inserting and Removing the Sprint PCS Connection Card . .18
ActivatingYour Sprint PCS Connection Card . . . . . . . . . . . . . .22
Sprint PCS Connection Manager Software
Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Accessing Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
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Alert Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Resolving Resource Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Using the MenuTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Section 4: Technical Specifications and
Receiver Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
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Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
5B. Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Terms and Conditions of Service . . . . . . . . . . . . . . . . . . . . . . .100
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
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Welcome to Sprint
Sprint iscommittedtobringingyouthebest wireless
technologyavailable. When it comes to mobile
TM
connectivity, the Sprint PCS Connection Card offers more
freedom than ever before. No wires, no cables, just access
to your data when you need it.The power of the Internet
and your company data is truly at your fingertips.
This guide will familiarize you with our technology and
TM
with your new Sprint PCS Connection Card and Sprint PCS
SM
Connection Manager Software through simple, easy-to-
follow instructions.
Welcome and thank you for choosing Sprint.
i
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Introduction
This User's Guide introduces you to Sprint PCS Service
and all the features of your new phone. It’s divided into
five sections:
ࡗ Section 1: Sprint PCS Connection Card Basics ࡗ Section 2: Using the Sprint PCS Connection Card TM
ࡗ Section 3: Sprint PCSVision ࡗ Section 4: TechnicalSpecificationsandRegulatoryInformation ࡗ Section 5: Safety Information andTerms & Conditions Throughout the guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most
of your new phone and service.TheTable of Contents and
Index will help you locate specific information quickly.
You'll get the most out of your phone if you read each
section. However, if you'd like to get right to a specific
feature, simply turn to that page. Follow the instructions in
that section and you'll be ready to use your phone in no time.
ii
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Section 1A
Introducing the Sprint PCS
TM
Connection Card
In This Section
ࡗ ࡗ ࡗ ࡗ YourSprint PCSConnectionCard
ANetworkCard
PackageContents
AboutThisGuide
This section introduces the basic features and functions of
your Sprint PCS Connection Card, the materials included
with your card, and an overview of the sections in this
User’s Guide.
Section 1A: Introducing the Sprint PCS Connection Card
3
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YourSprint PCSConnectionCard
Your Sprint PCS Connection Card fits into aType II PC Cardslot
(available on most notebook PCs) and functions as a wireless
network card.
This card allows you to:
ⅷ
Accessyourcompanynetwork
ⅷ
Sendandreceiveemail
ⅷ
AccesstheInternet
CDMANetworks
The Sprint PCS Connection Card operates over a type of wireless
network called CDMA (Code Division Multiple Access).
To use the Sprint PCS Connection Card, you need an account
that gives you access to a CDMA network.
Every CDMA network operates on one of three radio
frequency bands. Your Sprint PCS Connection Card PC-5740
leverages the high-speed CDMA 1xEV-DO nework and
operates on the 1900 MHz band.
The Sprint PCS Connection Card utilizes CDMA 1xEV-DO
technology enabling real-time high-speed wireless access to
email, the Internet, or your company network.The card runs
on most current Windows-compatible laptop or desktop
computers, and it provides data transmission of up to 2.4
Megabits per second (Mbps) (average speed of 300-800 kbps
before bandswidth optimization).
Tip: More information about CDMA networks is available on the CDMA
Development GroupWeb site,www.cdg.org.
4
Section 1A: Introducing the Sprint PCS Connection Card
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ANetworkCard
SM
During Sprint PCSVision connections, the Sprint PCS
Connection Card is a true network card, functioning just like the
network cards familiar to most business computer users. Once
installed and configured, the card connects instantly to the
CDMA network with just a few mouse clicks.To surf theWeb,
you can just insert the card, click a few buttons, and launch your
Internet browser.To access your company network, you may
need to launch an extranet client after you connect to the
CDMA network.
Tip: To optimize your settings for faster speeds and data conservation
when accessing your company network, work in "Offline" mode and
synchronize periodically to send and receive company email. Do not use
the Preview Pane; also, save or drag and drop attachments to a desktop
folder before opening them (rather than double-clicking them in the
email). For more detailed information, access the Microsoft whitepaper
at http://www.microsoft.com/office/outlook/evaluation/perform.doc.
PackageContents
Your Sprint PCS Connection Card package contains the
following components:
ⅷ
Sprint PCS Connection Card PC-5740
ⅷ
Start Here Guide
ⅷ
Installation CD containing the Sprint PCS Connection
SM
Manager Software and this User’s Guide
ⅷ
Warranty
Section 1A: Introducing the Sprint PCS Connection Card
5
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AboutThisGuide
This User’s Guide is designed to provide you with all the
information you need to install and use your Sprint PCS
Connection Card.
ⅷ
Section1(which you are reading) gives you an overview of
the card and its basic features and provides instructions
for installing your Sprint PCS Connection Card and
Sprint PCS Connection Manager Software.
ⅷ
Section2provides detailed, step-by-step instructions for
using the card.
ⅷ
Section3introduces Sprint PCSVision Services.
ⅷ
Section4provides electrical, radiofrequency, and other
specifications for the Sprint PCS Connection Card, as well
as regulatory notices concerning your Sprint PCS
Connection Card.
ⅷ
Section5provides important safety and liability
information and includes theTerms and Conditions of use
for the Sprint PCS Connection Card.
6
Section 1A: Introducing the Sprint PCS Connection Card
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Section 1B
Getting Started With Your
Sprint PCS Connection Card
TM
In This Section
ࡗ ࡗ ࡗ ࡗ GettingStarted
TheSprint PCSConnectionCardSoftware
ActivatingandUsingSprint PCSService
CareandMaintenance
This section outlines the basics of getting started with
your Sprint PCS Connection Card, including installing the
SM
Sprint PCS Connection Manager Software and inserting
and activating your card.
Section 1B: Getting Started
7
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GettingStarted
BeforeyoucanbeginusingyourSprint PCSConnectionCard,
youmust:
SM
1. Install the Sprint PCS Connection Manager
Software, including the Sprint PCS Connection
Card driver software.
2. Activate your Sprint PCS Account (unless the card has
been pre-activated).
3. Configure the Sprint PCS Connection Card to use
your account.
TheSprint PCSConnectionCardSoftware
The Sprint PCS Connection Card comes with the
following software:
ⅷ
Sprint PCSConnectionManagerSoftwareallows you to
manage the card’s actions and monitor your connections.
ⅷ
The driversoftwareestablishes the interface between the
®
card and yourWindows operating system.
The software must be installed before you insert the
Sprint PCS Connection Card for the first time.
8
Section 1B: Getting Started
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ActivatingandUsingSprint PCSService
Before using your Sprint PCS Connection Card, you must first set
up your Sprint PCS wireless network account.
To set up your Sprint PCS Connection Card wireless
network account:
CallSprint CustomerService
ⅷ
If you will be using your Sprint PCS Connection Card
primarily for business purposes, call 1-877-789-3969.
ⅷ
If your card is intended primarily for personal use, call
1-888-715-4588.
You should have the following information available:
ⅷ
Your billing address
ⅷ
Your Social Security number orTax ID number
ⅷ
Your driver’s license number
ⅷ
Your Sprint PCS Connection Card’s ESN (electronic serial
number)The ESN is printed on the card’s label and can also
be displayed during the installation process.
ⅷ
A pen and paper to write down your account information
Section 1B: Getting Started
9
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During this call, Sprint Customer Service will help you select
your service plan and guide you through the activation process.
They will also provide you with the following important
account information:
ⅷ
Your card’s Activation Code
ⅷ
Your card’s Phone Number
ⅷ
Your card’s Lock Code
Tip: You can use the Lock Code feature to prevent others from using your
account should your Sprint PCS Connection Card be lost or stolen.
Unless your card has been pre-activated, the Sprint PCS
Connection Manager Software application will automatically
detect that no account has been configured when you run it for
the first time.The Sprint ActivationWizard will then launch to
guide you through the activation and configuration process.
10
Section 1B: Getting Started
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CareandMaintenance
As with any electronic device, the Sprint PCS Connection Card
must be handled with care to ensure reliable operation. Follow
these guidelines in using and storing the card:
ⅷ
Do not apply adhesive labels to the card.They may cause
the card to become jammed inside the card slot.
ⅷ
The card should fit easily into your Type II PC Card slot.
Forcing the card into a slot may damage the connector pins.
ⅷ
Protect the card from liquids, dust, and excessive heat.
ⅷ
When not installed in your computer, store the card in a
safe place.
ⅷ
Never force the Sprint PCS Connection Card in or out of
your computer’s PC Card slot.
ⅷ
When moving your computer, always remove the
Sprint PCS Connection Card from the PC Card slot to
avoid any damage.
Section 1B: Getting Started
11
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Section 1C
Installing the Sprint PCS
Connection Card
In This Section
ࡗ ࡗ ࡗ ࡗ GettingStarted
InstallingtheSprint PCSConnectionManagerSoftware
InsertingandRemovingtheSprint PCSConnectionCard
ActivatingYourSprint PCSConnectionCard
This section guides you through the steps necessary to
TM
install your Sprint PCS Connection Card and make it
operational on your notebook PC.
Section 1C: Installing the Sprint PCS Connection Card
13
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GettingStarted
BeforeyoucanuseyournewSprint PCSConnectionCard, you
must first:
SM
1. Install the Sprint PCS Connection Manager Software,
located on the installation CD, onto your computer.
Note: Before installing your new software, delete or uninstall any
previously existing modem or dialer software from your system. Do not
insert the Sprint PCS Connection Card into the slot until you have
installed the Sprint PCS Connection Manager Software onto your PC or
until instructed to do so by the installation CD.
2. Insert the card into your computer’s PCCard slot (Sprint
label facing up). Windows will detect the card and
automatically install the necessary card drivers.
Tip: A driver is software that forms the interface between a device (such
as the Sprint PCS Connection Card) and the operating system on your PC.
3. Launch the Sprint PCS Connection Manager Software
application.
4. Activate your Sprint PCS Connection Card and Account,
unless it was pre-activated. If your card has not
previously been activated, the ActivationWizard will
automatically launch and guide you through the
process.
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Section 1C: Installing the Sprint PCS Connection Card
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SystemRequirements
The Sprint PCS Connection Card is supported on the following
operating systems:
®
ⅷ
Windows 2000
®
ⅷ
Windows XP
To install and run the Sprint PCS Connection Card and
accompanying Sprint PCS Connection Manager Software,
your system requires these minimum resources:
CPU
Pentium III(166MHz or higher)
Type II PC Card Slot (32 bit bus)
1 available
Card Slots
Communications Ports
Disk Drive
CD-ROM
I/O Resources
Memory
1 IRQ, 32 bytes I/O space
32 MB
Disk Space
14 MB
®
Note: Special Note forWindows 2000 Users:To function properly, the
Sprint PCS Connection Card's IOTA protocol requires support for high-
security 128-bit encryption. If the installer does not detect high-security
support on your system, a pop-up window will appear instructing you to
update yourWindows 2000 to support 128-bit security. Follow the
onscreen instructions to update your system.
Section 1C: Installing the Sprint PCS Connection Card
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InstallingtheSprint PCSConnection
ManagerSoftware
FollowtheinstructionsbelowtoinstalltheSprint PCS
ConnectionManagerSoftwarefromtheinstallationCD.This
processrequiresyoutorestart yourPCat theendofthe
installation;therefore, werecommendthat youquit allopen
applicationsbeforeyoubegininstallation.TheSprint PCS
ConnectionManagerSoftwareautomaticallydeterminesyour
PC’soperatingsystemandinstallsallappropriatesoftware.
Note: Windows® 2000: Users ofWindows 2000 must be logged in
with administrative privileges to install the Sprint PCS Connection
Manager Software.
Windows® XP: Users ofWindows XP may insert the card prior to
installing the software. You may also require administrative privileges,
depending on your XP installation.
InstallingtheSprint PCSConnectionManagerSoftwareandthe
Sprint PCSConnectionCarddriver:
1. Insert the installation CD into your CD-ROM drive.The
CD should auto-start and display a menu.
2. If the CD does not auto-start, select Start >Run and
d:\launch.exe (where dis the letter of your CD-ROM
drive).
3. From the CD start-up window, select InstallSprint PCS
ConnectionManager.This will launch the InstallShield®
Wizard.
4. The License Agreement window appears. Click Yes to
accept the agreement and proceed with the installation.
16
Section 1C: Installing the Sprint PCS Connection Card
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5. Select Sprint PCS Connection Card and click Next on the
“Select your card”screen.
6. Click Next to install the software to the default
destination folder (recommended). If you need to install
the software to a different folder, click Choose and select
an alternate installation destination.
7. Click Finish or Restart to complete the installation and
launch the Sprint PCS Connection Manager.
8. Wait for your PC to reboot.
Windows2000:You may need to restart your PC
manually by selecting Start>Shutdown>Restart.
9. Click OK when you are prompted to insert the
Sprint PCS Connection Card. Insert the card into
the TypeIIPCCard slot.
Note: Do not forcefully insert the Sprint PCS Connection Card.This may
damage the connector pins.
10. Windows will detect the new hardware (Sprint PCS
Connection Card) and will install the necessary drivers.
The Add New HardwareWizard or Found New Hardware
Wizard will launch, depending on your operating system.
11. Follow the onscreen prompts to allow the wizard to install
the drivers.
12. Click OK when you are notified that the installation
is complete.
On completion of this step, the Sprint PCS Connection Manager
Software and the Sprint PCS Connection Card driver are
installed and you can proceed to activate your card (if it has not
already been activated).
Section 1C: Installing the Sprint PCS Connection Card
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InsertingandRemovingtheSprint PCS
ConnectionCard
InsertingtheSprint PCSConnectionCard
Beforeyouinsert theSprint PCSConnectionCard, youmust first
installtheSprint PCSConnectionManagerSoftware.
Onceyouhavecompletedthesoftwareinstallationprocedure,
youmayinsert yourcardintoyourcomputer’sPCCardslot.The
Sprint labelshouldbefacingupandthe68-pinconnector, located
at theendofthecard, shouldbeinserteddirectlyintothe
computer’sPCCardslot.
Note: The Sprint PCS Connection Card should fit snugly, but you should
be able to insert or remove it easily from your computer’s PC Card slot.
Aportion(theblacksection)ofthecardwillremainoutsidethePC
Cardslot.Thissectioncontainsthecard’santennaandtheLED
(light emittingdiode). Becausethecardisnot entirelycontained
inyourcomputer’sPCCardslot, it isimportant toremovethecard
whentransportingyournotebookorTablet PC.
18
Section 1C: Installing the Sprint PCS Connection Card
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Whenyouinsert thecard, thefollowingshouldoccur:
ⅷ
If sound effects are enabled, the PC beeps.
ⅷ
The Unplug/Eject Hardware appears in the system tray
(unless the feature has been disabled).
Windows 2000
Windows XP
ⅷ
The Sprint PCS Connection Manager Software launches
(unless the auto-launch feature has been disabled).
Thecardispoweredassoonasyouinsert it.
RemovingPowerfromtheSprint PCSConnectionCard
WhentheSprint PCSConnectionCardisconnectedtothe
computerit haspowerandistryingtocommunicatewiththe
network.Toremovepower, theSprint PCSConnectionManager
softwaremust beclosedandthecardmust beproperlyejected
fromthePCCardslot.
Section 1C: Installing the Sprint PCS Connection Card
19
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RemovingtheSprint PCSConnectionCard
Toremovethecard:
1. Close the Sprint PCS Connection Manager program if it is
running.There are two methods to closing the program:
Click the close icon on the interface
Right- click the Sprint PCS Connection Manager system
tray icon and select Exit from the menu.
2. Left-click the Unplug/Eject Hardware icon in the system
tray. A message bar appears.
20
Section 1C: Installing the Sprint PCS Connection Card
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3. Click “Safely remove NEC PCI to USB Open Host
Controller”. A dialog box notifies you that it is safe to
remove the card.
Ⅲ
Windows2000:Once the Safe to Remove Hardware
message appears, click OK and use the ejector
button (most laptops have a ejector button located
next to the PC Card slot) to remove the card.
Ⅲ
WindowsXP:Once Safe to Remove Hardware
message appears in the system tray, use the ejector
button (most laptops have a ejector button located
next to the PC Card slot) to remove the card.
4. Remove the Sprint PCS Connection Card from your
computer’s PC Card slot by gripping the card by both of
its sides and pulling straight out. (If available, use your
computer’s card ejector tool).
Correct
Incorrect
Do not handle or remove the
Sprint PCS Connection Card by
pulling on the antenna.
When inserting or removing your
Sprint PCS Connection Card, grip
the card by both of its sides.
Section 1C: Installing the Sprint PCS Connection Card
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ActivatingYourSprint PCSConnectionCard
The final step to making your Sprint PCS Connection Card
operational is configuring it to use your account.
Tip: For an overview of account activation and configuration.
If you purchased a pre-activated Sprint PCS Connection Card,
this step is not necessary. Once the application software and
driver are installed, the card is ready for use.
Otherwise, you must use the Sprint ActivationWizard to
activate and configure your account. Activation involves
phoning Sprint Customer Service, exchanging information
and entering your account information into the appropriate
fields in the wizard.
Toactivateanaccount andconfigureyourSprint PCS
ConnectionCard:
1. Insert the card into your PC Card slot.The Activation
Wizard will launch automatically.
2. Click Next to begin the activation process.The windows
will describe the process.
3. Please telephone Sprint Customer Service to set up your
Sprint PCS wireless network account.
Ⅲ
IfyouwillbeusingyourSprint PCSConnectionCard
primarilyforbusinesspurposes, call1-877-789-3969.
Ⅲ
If your card is intended primarily for personal use,
call 1-888-715-4588.
22
Section 1C: Installing the Sprint PCS Connection Card
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Youshouldhavethefollowinginformationavailable:
Ⅲ
Your billing address
Ⅲ
Your Social Security orTax ID number
Ⅲ
Your driver’s license number
Ⅲ
YourSprint PCSConnectionCard’sESN(electronicserial
number)TheESNisprintedonthecard’slabelandcan
alsobedisplayedduringtheinstallationprocess.
Ⅲ
Apenandpapertowritedownyouraccountinformation.
InformyourSprint CustomerServiceSpecialist that you
areactivatingaSprint PCSConnectionCardPC-5740.
Duringthiscall, Sprint CustomerServicewillhelpyou
chooseaserviceplanandguideyouthroughtheactivation
process.
4. Click Next when you are asked for your card’s ESN
(electronic serial number).The third window will appear,
which displays your card’s ESN in the top field.
5. Carefully repeat the ESN to the Service Representative.
You will be given an activation code.
6. Enter the activation code into the bottom field of the
window and click Next to continue to the next window.
7. Once your Sprint Customer Service Specialist has given
you your card’s phone number, enter the number in the
top and bottom fields and click Next to continue.
Note: If the phone numbers you enter into the top and bottom fields do
not match, a warning will appear requesting that you verify that the
phone numbers are correct.
Section 1C: Installing the Sprint PCS Connection Card
23
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8. You have now successfully completed the activation
process.Your phone number and lock code will be
displayed at the bottom of the final activation window.
Click Finish to exit the Sprint ActivationWizard.
On completion of this step, your Sprint PCS Connection Card is
ready for use. Section 2A: Sprint PCS Connection Manager
Software on page 27 explains how to use the Sprint PCS
Connection Manager Software to manage and monitor
your connections.
24
Section 1C: Installing the Sprint PCS Connection Card
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Section 2A
SM
Sprint PCS Connection Manager
Software
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ TheSprint PCSConnectionManagerSoftware
StartingtheSprint PCSConnectionManagerSoftware
TheSprint PCSConnectionManagerSoftwareWindow
TaskbarIcons
EstablishingandTerminatingConnections
Sprint PCSConnectionManagerSoftwareMenuOptions
AccessingLinks
This chapter outlines the Sprint PCS Connection Manager
Software interface for your notebook PC, including the
components of the main window, button usage, taskbar
icons, and more. Once you’ve mastered the basics here, you’ll
TM
be ready to begin using your Sprint PCS Connection Card .
Section 2A: Sprint PCS Connection Manager Software
27
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TheSprint PCSConnection
ManagerSoftware
Sprint PCS Connection Manager Software allows you to
manage and monitor the connection between your
Sprint PCS Connection Card and the CDMA network.
Use the Connection Manager Software to:
ⅷ
Determine your signal strength, roaming status,
SM
Sprint PCSVision availability, and other network
parameters.
ⅷ
Initiate data calls.
ⅷ
View call statistics.
ⅷ
Enable and disable features such as Always onTop (which
allows you to set the card software to display in front of
other application windows).
ⅷ
Set options related to sounds played, and the lock code
security feature (which you can use to prevent others from
using your card).
You must run the Sprint PCS Connection Manager Software
anytime you use the Sprint PCS Connection Card.
28
Section 2A: Sprint PCS Connection Manager Software
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StartingtheSprint PCSConnection
ManagerSoftware
To launch the Sprint PCS Connection Manager Software:
ᮣ
Double-click the Sprint PCS Connection Manager desktop
icon, located on your desktop.
– or –
ᮣ
Select Start >Programs>Sprint >UTStarcom
Depending on your settings in the Options window, the
software launches automatically anytime you insert the
Sprint PCS Connection Card.
Once you make a connection in the card software, you can
launch whichever application you want to use (such as your
Web browser or email application).
Use the close button in the upper-right corner of the
interface to exit.
Section 2A: Sprint PCS Connection Manager Software
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TheSprint PCSConnectionManager
SoftwareWindow
The Sprint PCS Connection Manager Software features its
own Custom Main Interface (CMI) window. It includes the
following components:
ⅷ
A Menu button in the upper-left corner.
ⅷ
Minimize and Close buttons in the upper-right corner.
ⅷ
An indicator area (to the immediate right of the
message area).
ⅷ
A button (“GO”) used to establish/cancel a connection.
ⅷ
A Detail Drawer that displays the amount of data being
transfered and received.
Close / Exit
Sprint PCS ConnectionManager
Message Area
Open / Close Detail Drawer
Indicator Area
Menu
Minimize View to
System Tray Mode
Detail
Establish /
Cancel
Connection
Detail
Drawer
30
Section 2A: Sprint PCS Connection Manager Software
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About theInterface
The following application functions are available within the
main window of the Sprint PCS Connection Manager
Software:
ⅷ
Close: Closes the interface and Exits the software.
ⅷ
Go: Initiates a connection.
ⅷ
Stop: Ends or cancels a connection.
ⅷ
Minimize: Minimizes the interface to SystemTray Mode.
ⅷ
Menu: Provides access to tools and options settings.
ⅷ
Message Area: Displays “Connect your phone or card...”,
“Ready”, “Disconnect”, “Connect”, “Connecting”or
“Connected”states.
ⅷ
Image Compression (if applicable): Indicates the relative
SM
speed of your Sprint PCSVision connections.
ⅷ
Transfer/Receive:Visual indicator of data activity.
ⅷ
Signal Strength:Visual indicator of signal strength.
ⅷ
Detail Drawer: Displays byte counter. Click + to expand
and - to close.
Section 2A: Sprint PCS Connection Manager Software
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SecondaryMenuOptions
Clicking the Menu button, located in the upper-left corner of
the interface, provides access to the Sprint PCS Connection
Manager Software secondary menu.
If there is a Dial-up Networking Connection available, the Go
(Connect) menu selection expands to reveal a submenu
containing all available connections.The Go (Connect) menu
SM
does not open a submenu if only the Sprint PCSVision
connection is available.The Go (Connect) menu is replaced by
Stop (Disconnect) once you establish a connection.The Go
(Connect) and Links menus are inactive if no card is connected
to the PC.
Once your card is connected to the PC, the Links menu will
remain inactive until a connection is established.
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TheMinimizeandCloseButtons
Close
Minimize
TheMinimizebuttonclosesthewindowbutleavestheprogram
running.Whentheprogramisminimized,itsiconinthesystem
traycanbeusedtodeterminethecardstatus.(Seepage39.)
Onceminimized,youcanredisplaytheprogrambydouble-clicking
thedesktopshortcutorlaunchingthecardsoftwarefromtheStart
menu.(Seepage29.)Youcanalsoclicktheiconinthestatusarea.
(Theiconsareshowninthesection"TaskbarIcons"onpage39.)The
Closebuttonisusedtoexitthecardsoftware.
Section 2A: Sprint PCS Connection Manager Software
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ConnectionStatus
The Sprint PCS Connection Manager Software interface
provides information about your current connection status.
Connect yourphoneorcard...
If the Sprint PCS Connection Manager Software fails to detect
a Sprint PCS Connection Card, the message “Connect your
phone or card...”displays.
Note:Inthisstate,theGObuttonisunavailabletoindicateitcannotbe
engaged.Thesignalstrengthandimagecompressioniconsalsoarenotvisible.
Disconnected
If the Sprint PCS Connection Manager interface fails to detect
a Sprint PCS Connection Card, the message “Connect your
phone or card...”will continue to display.
In this state, the GO button is available and the signal strength
icon is visible.Click GO to initiate a connection.
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If a Dial-up Networking Connection is also available, the GO
submenu displays.The GO submenu lists all available
connections grouped by connection type and in alphabetical
order.The connection type (Sprint PCSVision or Dial-up
Networking) appears on the left with the connection name to
its right. Duplicate connections appear only once.
Connecting
In this state, the Sprint PCS Connection Manager is
attempting to make a connectio. During this action, the
display will progress from “Connecting”to
“Authenticating,”to “Authenticated.”The signal strength icon
is visible and the GO button changes to Stop.
If you attempt to establish a Sprint PCSVision connection that
requires a password or a Dial-up Networking Connection
requiring a remote login and password, a dialog box will
appear. Enter the relevant information and click OK to
continue the connection process.
To cancel the connection, click Stop.
Section 2A: Sprint PCS Connection Manager Software
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Connected
Once the connection is established, the message area
displays “Connected”and the transfer/receive icon is
now visible.
Click Stop to disconnect.
For other messages, see “TroubleshootingTips”on page 57.
IndicatorArea
The indicator area displays icons that help you keep track of
your signal strength and roaming status, notify you when you
receive messages, and indicate whether certain options or
features are enabled.
The following table lists the indicator area icons and explains
the significance of each icon.
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Indicator Area Icons
Meaning
Icon
The Signal Strength indicator uses bars to show the strength
of the radio signal.The number of bars increases (up to a
maximum of four) as the signal strength increases.
Note :This icon is displayed only when data services are
available.
When no bars are shown, no connection is possible for one
of the following reasons:
ᮣ
No antenna is attached.
ᮣ
You are outside of the Nationwide Sprint PCS
Network service area.
ᮣ
The signal strength is too weak.
ᮣ
A network or account probelm is preventing the
Sprint PCS Connection Card from obtaining service.
Once a connection is established, this icon is replaced by the
Transmit/Receive icon.
TheTransmit/Receive indicator lets you know that a
Sprint PCSVision data connection is active.
Section 2A: Sprint PCS Connection Manager Software
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TheGOButton
TheGObuttonisusedtoestablishandcancelaconnection.The
text onthebuttonchangesduringdifferent connectionstages.
ⅷ
GO – Ready to establish a connection. Click the button to
start a connection (if only one is defined) or to display a list
from which you can select a connection (if more than one
connection is defined).
ⅷ
Stop–Onceaconnectionisestablished,theGObutton
changestoreadStop.Aconnectionisbeingestablishedoris
alreadyestablished.Clickthebuttontocancelordisconnect.
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TaskbarIcons
The Sprint PCS Connection Manager Software displays an icon
in the system tray (in the lower-right portion of the display
screen on your computer).The system tray icon indicates your
connection status.
Meaning
Icon
Connecting - Sprint PCS Connection Card is ready to connect
or is currently making a connection.
Connected - Connection established to Nationwide
Sprint PCS Network and data transfer in process.
Dormant- Connection established but no data transfer
taking place.
Disconnected- Sprint PCS Connection Manager running, but
no connection in progress.
Error- Sprint PCS Connection Manager has encountered a
hardware failure in your computer’s modem or other error
while attempting to connect.
Section 2A: Sprint PCS Connection Manager Software
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EstablishingandTerminatingConnections
The Sprint PCS Connection Manager Software interface can
be used to establish and terminate connections with the
Sprint PCS Connection Card.
ManagingConnections
In addition to connecting immediately using the Sprint PCS
Connection Manager Software interface, you can create a new
Sprint PCSVision connection, a Dial-up Networking
connection, or edit a previously created connection. New
Sprint PCSVision connections can be stored on your notebook.
Dial-up Networking connections are always stored on your
notebook PC.
For information on using the Sprint PCS Connection Manager
Software to establish, terminate, and manage connections.
40
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Settings
The Settings window allows you to configure the
Sprint PCS Connection Manager Software to suit your
preferences. In the Settings window you can:
ⅷ
Enable and disable several features, includingWindow
Always onTop, Connection History...
AccessSettings
1. Click Menu on the Sprint PCS Connection Manager
Software interface.
2. Select Settings from the submenu.
Note: For details on additional items available through the Sprint PCS
Connection Manager Software's Menu button, see Section 2B: Menu
Options beginning on page 49.
AccessSettings
The Settings window contains five tabs: General, Sound,
Advanced, Lock, and Location.
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General
Set general Sprint PCS Connection Manager Software settings
by checking or unchecking the options:
ⅷ
PlaySoundEffects – Select this checkbox to play a clicking
sound whenever an action is made on the Sprint PCS
Connection Manager software.
ⅷ
AlwaysonTop–Whenchecked, theSprint PCSConnection
Managerwindowdisplaysinfront ofallotheropen
applicationwindows, evenifanotherwindowisplacedover
theSprint PCSConnectionManagerSoftwarewindow.
ⅷ
Start inSystemTray – Select this checkbox to have
Sprint PCS Connection Manager interface visible on your
screen regardless of what application are open.
ⅷ
KeepConnectionHistory –When selected, the Sprint PCS
Connection Manager Software logs all connections in the
connection history.
ⅷ
LaunchwhenWindowsStarts –When selected, the
Sprint PCS Connection Manager Software launches
automatically upon startup of your computer.
ⅷ
EnableBytemobileOptimizationClient –When selected,
the image compression software is enabled. When
finished, click Apply and then OK to save changes and close
Settings dialog box.
SoftwareUpdates
It is recommended that you check for updates to the
Sprint PCS Connection Manager Software regularly,
for the latest features and network enhancements.
Place a checkmark in the “Check for Updates about Once a
Month”option for automatic updates or select CheckNow for
immediate access to Sprint PCS Connection Manager
Software updates that are available.
Section 2A: Sprint PCS Connection Manager Software
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Components
The Components dialog box offers the ability to make
changes to enable or disable Sprint PCS Connection Manager
components.
1. Select the component (Sprint PCSVision) you want to
enable or disable.
2. Arrange the order in which the components appear in
the Sprint PCS Connection Manager Software.
3. Press Cancel to undo any changes.
4. Else click Apply or OK to save changes and close the
Settings dialog box.
Sprint PCSVision
The Sprint PCSVision dialog box offers the ability to affect the
behavior of your Sprint PCSVision access.
ⅷ
Select theShowWelcomescreencheckboxifyouwouldlike
tohaveawelcomescreenappearuponasuccessful
connectiontotheSprint PCSVisionnetwork.
ⅷ
Select thePerformPre-ConnectTestscheckboxifyouwould
liketoseewhat mayhavecausedafailureiftheConnection
Managerwasunabletoconnect.
ⅷ
Select theGoautomaticallywhenreadycheckboxto
automaticallyconnect totheNationwideSprint PCS
NetworkafterSprint PCSConnectionManagerlaunchesand
sensesacompatibleSprint PCSdevice.
ⅷ
TheActivationWizardisusedonlywhenactivatinganew
Sprint PCSdevice.
ⅷ
TheChangeUserLockenablesyoutochangeandcustomize
yourUserLockCode.
44
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LockCode
The Lock Code feature can be used to prevent others from
using your Sprint PCS Connection Card and your account.
When the lock code is enabled, the message area will display
Card Locked and the lock icon will appear in the indicator area.
While the card is in lock mode, you may not launch a data
session without first entering your four-digit lock code.The
default lock code is the last four digits of your Sprint PCS
Connection Card phone number. (SeeTip on next page.)
Section 2A: Sprint PCS Connection Manager Software
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To enable the lock feature
1. Click the Locked/Unlocked icon located in Detail Drawer
of the Sprint PCS Connection Manager interface.
2. The Enter Lock Code window appears.
3. Enter your lock code and click OK.
Tip:Your default lock code is the last four digits of your Sprint PCS
Connection Card's phone number. If you can't recall your card’s phone
number, go to Menu>Device Info and Diagnostics or call Sprint Customer
Service at 1- 888-211-4PCS (4727).
46
Section 2A: Sprint PCS Connection Manager Software
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ᮣ
To change your lock code, access the Settings window.
Select Menu>Settings>PCSVision and click ChangeLock
Code. Enter your new lock code in the first field and
confirm it by re-entering it into the second field.
Note: Running the ActivationWizard resets the lock code to the last four
digits of the most recently activated phone number.
ᮣ
Select a lock status: UnLock to leave the Sprint PCS
Connection Card unlocked, LockNow to enable the lock
code feature immediately, and LockOnPowerUp to
enable the lock code feature the next time the card
powers up.
ᮣ
Click OK to save changes and close the Settings
dialog box.
Note: The Sprint PCS Connection Manager Software interface will allow
you to place outgoing calls to emergency numbers, even if the Sprint PCS
Connection Card is locked.
Section 2A: Sprint PCS Connection Manager Software
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AccessingLinks
For your convenience, Sprint incorporates links to select
Sprint PCS Products and Services within the Sprint PCS
Connection Manager Software menu.To access these links:
1. ClickMenuontheSprint PCSConnectionManager
Softwareinterface.
2. Select Linksfromthesubmenu.
3. Select Sprint PCSWebSiteorSprint PCS
BusinessConnection.
Note: The Sprint PCS Connection Manager Software interface Links
menu does not allow you to add/remove links. Continue to manage
direct links to your favoriteWeb sites through yourWeb browser.
48
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Section 2B
Menu Options
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ OverviewofMenuItems
ActivationWizard
Alert Log
ConnectionHistory
DeviceInfo&Diagnostics
Links(NotebookPCs)
SoftwareUpdates
Settings
About Sprint PCSConnectionManager
This chapter provides an overview and brief description of
each menu option you may encounter while using your
TM
Sprint PCS Connection Card and Sprint PCS Connection
SM
Manager Software.
Section 2B: Menu Options
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OverviewofMenuItems
The following table outlines various menu items and provides
a brief description and links on where in this guide to locate
more detailed information about the item.
MenuItems
For more
information,see:
Menu Item
Description
Go (Connect)
Page 38
Establish a data connection.
Configure the card to use your
Sprint PCS Wireless Network Account.
Page 51
Page 51
ActivationWizard
AlertLog
View information on card errors or
failures by date/time, alert, connection
name, and type.
View information on data connections
by date/time, number dialed and type.
Page 52
Page 53
ConnectionHistory
View detailed information about the
Sprint PCS Connection Card, software,
and connections.
Device Info&
Diagnostics
When connected to the Nationwide
Sprint PCS Network, provides links to
the Sprint PCS Web site and the
Page 54
Links
SM
Sprint PCS Business Connection
Web site.
Check for posted updates to the
Sprint PCS Connection Manager
Software or configure to automatically
check for updates.
Page 54
Page 55
SM
Software Updates
Settings
Configure the Sprint PCS Connection
Manager Software to best suit your
needs and preferences.
50
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Formore
information,see:
MenuItem
Description
Page 55
View the opening Sprint PCS
Connection Manager Software
identification screen.
About Sprint PCS
Connection
Manager
Close the Sprint PCS Connection
Manager Software application.
Page 33
Close
ActivationWizard
The ActivationWizard is used to configure the Sprint PCS
Connection Card to use with your account. An overview of this
process is provided on page 9. Specific instructions on using
the ActivationWizard begin on page 22.
Alert Log
The Alert Log provides a record of all alerts that have been
generated while establishing and maintaining your
connections and settings. You can use the Alert Log to help
isolate and resolve connection issues.
TodisplaytheAlert Log:
ᮣ
Select MENU>Alert Log
TocleartheAlert Log:
1. From the Alert Log window, click Clear.
2. You will see a prompt: “Clear all entries from the Alert
Log?”Click Yes to delete all records. Click No to cancel.
Section 2B: Menu Options
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ConnectionHistory
The Connection History maintains a record of your outgoing
and incoming calls and data connections. In the Settings
window (displayed when you select MENU>Settings) on the
General tab, you can choose whether or not to keep a
connection history.
ToenableordisableConnectionHistory(notebookPCs):
ᮣ
Select MENU>Settings>General>Keep
ConnectionHistory.
A check mark next to the option indicates that it is enabled.
TodisplaytheConnectionHistory:
ᮣ
Select MENU>ConnectionHistory.
For each message, the Connection History displays:
ⅷ
The date and time the connection was initiated.
SM
ⅷ
The type of connection (Sprint PCSVision connection).
DeletingRecords
TodeleteallrecordsintheConnectionHistory:
1. From the Connection History window, click Clear.
2. You will see a prompt: “Clear all entries from the
Connection History?”Click Yes to delete all records. Click
No to cancel.
52
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DeviceInfo&Diagnostics
The Device Info & Diagnostics window displays detailed
information about your Sprint PCS Connection Card,
Sprint PCS Connection Manager Software, signal strength,
port configuration, and more.The information displayed in
this window includes:
ⅷ
The manufacturer.
ⅷ
Sprint PCS Connection Card model: PC-5740
ⅷ
The hardware version.
ⅷ
The version of software in use.
ⅷ
The Sprint PCS Connection Manager Software version
and build.
ⅷ
The version of the PRL (Preferred Roaming List, which
specifies the radio frequency channels that the card is
permitted to use).
ⅷ
The card's designed capabilities and coverage.
ⅷ
Various communication and card tests and results.
ToaccesstheDeviceInfo&Diagnosticsmenu:
ᮣ
Select Menu>DeviceInfo&Diagnostics.
Section 2B: Menu Options
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Links(NotebookPCs)
SM
During an active Sprint PCSVision connection, this menu
option provides hyperlinks to the Sprint PCSWeb site
(www.sprint.com) and the Sprint PCS Business Connection
Web site (businessconnection.sprint.com).To access links,
select MENU>Links>Sprint PCSWebSiteorSprint PCS
BusinessConnection.
SM
Note: The Sprint PCS Connection Manager Software Links menu does
not allow you to add or remove links. Continue to manage direct links to
your favoriteWeb sites through yourWeb browser menu.
SoftwareUpdates
From time to time, Sprint may release updates for your
Sprint PCS Connection Manager Software.These updates
may add new features or improve the network performance.
This menu option allows you to check for any posted updates
or to set up an automatic monthly check for updates.
Tocheckforsoftwareupdates:
ᮣ
Select MENU>SoftwareUpdates>CheckNow.
Toenableordisableautomaticmonthlychecks:
ᮣ
Select MENU > Software Updates > Check for updates
once a month.
Acheckmarknext totheoptionindicatesthat it isenabled. Click
OKtosavechangesandexit theSoftwareUpdatesdialogbox.
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Settings
The Sprint PCS Connection Manager Software Settings menu
allows you to configure a variety of general and advanced
settings for your Sprint PCS Connection Manager Software.
For complete details on the Settings options.
AlwaysonTop(NotebooksOnly)
When “Window always on top”is enabled, the Sprint PCS
Connection Manager Software displays in front of all other
application windows, even when you position another
window over the manager.This allows you to view connection
status indicators while using another application, such as
your Internet browser.
ToenableordisableAlwaysonTop:
ᮣ
Select MENU>Settings>General>Windowalways
ontop.
A check mark next to the option indicates that it is enabled.
About Sprint PCSConnectionManager
The About Sprint PCS Connection Manager menu option
allows you to display the Sprint PCS Connection Manager
Software opening splash screen, which appears when you
launch the Sprint PCS Connection Manager Software.
ᮣ
Select MENU>About Sprint PCSConnectionManager.
Section 2B: Menu Options
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Section 2C
Troubleshooting Tips
In This Section
ࡗ ࡗ ࡗ ࡗ ProblemCausesandSuggestions
ReinstallingtheSprint PCSConnectionCardDriver
ResolvingResourceConflicts
UsingtheMenuTools
This section provides assistance in diagnosing and solving
many common problems you may experience while using
TM
your Sprint PCS Connection Card and Sprint PCS
SM
Connection Manager Software with your notebook PC.
Section 2C:TroubleshootingTips
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ProblemCausesandSuggestions
TM
When properly installed, the Sprint PCS Connection Card is a
highly reliable product. Most problems are caused by one of
these issues:
ⅷ
The wrong driver has been installed.
ⅷ
System resources required by the card are being used by
other devices.
ⅷ
Network coverage is not available (either because you are
outside the Nationwide Sprint PCS Network or because of
an account or network problem).
This section describes how to diagnose and solve these and
other problems. If, after reading this section, you are unable to
resolve a problem, please visit www.sprint.com or contact
Sprint Customer Service at 1-888-211-4PCS (4727).
Error:SearchingforSprint PCSConnectionCard...
SM
The Sprint PCS Connection Manager Software interface
displays this message: “Searching for Sprint PCS
Connection Card...”
Suggestions
PossibleCauses
a. Eject and reinsert the card.
b. See “Reinstalling the Sprint PCS
Connection Card Driver”
on page 62.
a.The card is not completely inserted
into the PC Card slot.
b.The wrong driver is installed for
the card.
c. See “Resolving Resource Conflicts”
on page 67.
c.There is a resource conflict.
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Error:SplashScreenisFrozen
The splash screen of the Sprint PCS Connection Manager
Software is frozen.
PossibleCauses
Suggestions
If you are unable to resolve this
problem by restarting your PC, you
may have a resource conflict.
See “Resolving Resource Conflicts”on
page 67.
Error:Not inService
The Sprint PCS Connection Manager Software interface
displays the message, “Not in Service.”
PossibleCauses
Suggestions
Inadequate signal strength may
occur for any of these reasons:
a. You are outside the Nationwide
Sprint PCS Network.
b. Your antenna is not attached or is
pointed in the wrong direction.
c. You may be inside a building or
near a structure that is causing
radio interference.
a.Verify that you are within the
Nationwide Sprint PCS Network.
Coverage maps are
available at www.sprint.com.
b. Ensure your antenna is properly
attached and is perpendicular to
the card. Re-orient your antenna.
c. Change your location.
Section 2C:TroubleshootingTips
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®
Error:Not abletopreparedataservices(Windows 2000)
The Sprint PCS Connection Manager Software interface
displays the message, “Unable to prepare data services.”
PossibleCauses
Suggestions
You need to perform the high-
security 128-bit upgrades required
for IOTA execution.
Perform upgrades as described in the
release notes. Upgrades may be
downloaded from:
Windows2000HighEncryptionPack:
http://www.microsoft.com/windows20
00/downloads/recommended/
encryption/default.asp
60
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Error:ConnectionGetsDropped
When attempting a data connection with Sprint PCS
Connection Manager Software, the connection gets dropped
as soon as it is established (the status goes from “Connecting”
and “Connected”back to “Click ‘GO’to Connect”).
PossibleCauses
Suggestions
The connection properties are
not optimal.
1. Windows XP: Click Start > Connect To >
Sprint PCSVision Connection
Windows 2000: Click Start > Settings >
Network and Dial-Up Connections >
Sprint PCSVision Connection
2. Click Properties.
3. Click the Networking tab.
4. Click Settings.
5. Ensure that Enable LCP Extensions and
Negotiate multi-link for single-link
connections are not selected.
6. Click OK.
Section 2C:TroubleshootingTips
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ReinstallingtheSprint PCS
ConnectionCardDriver
There is a Sprint PCS Connection Card driver for each
supportedWindows operating system. Unless the
appropriate driver for your version ofWindows is installed,
you will not be able to establish a network connection with
the card.This section provides instructions on verifying that
you have the correct card driver installed.
Note:You must have the Sprint PCS Connection Card installation CD to
complete this procedure.
®
Windows 2000
Toverifythat thecorrect driverisinstalled:
1. Locate the existing driver.
2. Update the driver.
Tolocatethedriver:
1. Close allWindows programs and open the Control Panel
by selecting Start > Settings > Control Panel.
2. Double-click the System icon.
3. Click the Hardware tab.
4. Click the Device Manager button.
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5. Locate the Sprint PCS Connection Card entries by using
the “+”signs to expand the listings. (For example, to see
all the installed modems, click the “+”sign to the left of
Modems.)The card should have three entries:
Ⅲ
The card should display under Multifunction
adapters as Sprint PC-5740 Modem Parent.
Ⅲ
The card should display under Modems as
Sprint PC-5740 Modem.
Ⅲ
The card should display under Network adapters as
Sprint PC-5740 Modem Modem Adapter.
If the listings above do not appear, identify the listing for the
Sprint PCS Connection Card by ejecting the card.This causes
the driver listing for the card to disappear from the list.
Reinsert the card again to cause the driver listing to reappear.
You can identify the entries for the Sprint PCS Connection
Card by observing which entries are affected when you eject
and reinsert the card.
UpdatingtheDriver
1. If the installation CD is not already in your CD-ROM
drive, insert it. If the CD start-up menu appears, use the
exit option in the lower-left corner of the screen to exit
the menu.
2. Right-click Sprint PC-5740 Modem Parent.
3. Click the Properties button.
4. Click the Driver tab.
5. Click the Update Driver… button to launch the Update
Device DriverWizard.
6. Click Next.
Section 2C:TroubleshootingTips
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7. Select Display a list of known drivers for this device so
that I can choose a specific driver and click Next.
8. Click the Have Disk… button..
9. Enter d:\Drivers\Win2K (where d is the letter of your
CD-ROM drive).
10. Click OK.
11. If the Digital Signature Not Found window displays,
click Yes.
12. Click Finish. Repeat steps 6-12 as prompted.
If you are prompted to restart your PC, click Yes. Otherwise,
restart your PC from the Start menu. (You must restart your PC
to complete the driver installation.)
The correct driver should then be installed.
®
Windows XP
Toverifythat thecorrect driverisinstalled:
1. Uninstall the existing driver.
2. Install theWindows XP driver from the Sprint PCS
Connection Card installation CD.
Touninstalltheexistingdriver:
1. Open the Control Panel by selecting Start >
Control Panel.
2. If “Pick a Category”is displayed, select Switch to
ClassicView.
3. Double-click the System icon.
4. Click the Hardware tab.
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5. Click the Device Manager button.
6. Locate the Sprint PCS Connection Card entries by using
the “+”signs to expand the listings. (For example, to see
all the installed modems, click the “+”sign to the left of
Modems.)The card should have three entries:
Ⅲ
The card should display under Multifunction
adapters as Sprint PC-5740 Modem Parent.
Ⅲ
The card should display under Modems as
Sprint PC-5740 Modem.
Ⅲ
The card should display under Network adapters as
Sprint PC-5740 Modem Modem Adapter.
If the listings above do not appear, identify the listing for
the Sprint PCS Connection Card by ejecting the card.This
causes the driver listing for the card to disappear from the
list. Reinsert the card again to cause the driver listing to
reappear.You can identify the entries for the Sprint PCS
Connection Card by observing which entries are affected
when you eject and reinsert the card.
7. Right-click Sprint PC-5740 Modem Parent.
8. Select Uninstall from the pop-up menu.
9. Click OK to confirm the uninstall.
The Sprint PCS Connection Card listings should be removed.
Section 2C:TroubleshootingTips
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InstallingtheWindowsXPSprint PCSConnectionCardDrive
1. If the installation CD is not already in your CD-ROM
drive, insert it. If the CD start-up menu appears, use the
exit option in the lower-left corner of the screen to exit
the menu.
2. Eject and reinsert the Sprint PCS Connection Card to
launch the Found New HardwareWizard.
3. Select Install from a list or specific location (Advanced)
on the first window of the Found New HardwareWizard
and click Next to proceed.
4. Select the Search for the best driver in these locations
radio button and the Include this location in the search
check box, then enter d:\Drivers\WinXP (where d is the
letter of your CD-ROM drive). Click Next to proceed to
the next window.
5. If a warning appears stating that Sprint PCS Connection
Card has not passedWindows Logo testing, click
Continue Anyway.
6. Click Finish and repeat steps 1 to 5 as prompted.
The correct driver is then installed.
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ResolvingResourceConflicts
Note: You require your Sprint PCS Connection Card installation CD to
complete this procedure.
TheSprint PCSConnectionCardrequiresthesesystemresources:
ⅷ
1 IRQ
ⅷ
32 bytes of I/O space
ⅷ
1 available communications ports
Iftheseresourcesarenotavailabletothecard,youhavearesource
conflict.IfanotherPCCardisinstalled,youmaybeabletofreethe
necessaryresourcessimplybyejectingtheotherdevice.Otherwise,
youmayneedtodisableanotherdevice(suchasaninternal
modem,infrareddevice,ornetworkcard)toresolvetheresource
conflict.Thissectionexplainshowtodisableotherdevices.
®
Windows 2000
Toresolvearesourceconflict inWindows2000:
ᮣ
Disable a device (internal modem, infrared device, or
network card).
DisablinganInternalModem, InfraredDevice, orNetworkCard
1. Close allWindows programs and open the Control Panel
by selecting Start > Settings > Control Panel.
2. Double-click the System icon.
3. Click the Hardware tab.
4. Click the Device Manager button.
Section 2C:TroubleshootingTips
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5. Locate the device that you want to disable:
Ⅲ
Ifyouwant todisableaninternalmodem, expandthe
Modemtreebyclickingthe“+”signtoitsleft.
Ⅲ
Ifyouwant todisableaninfrareddevice, expandthe
InfraredDevicestreebyclickingthe“+”signtoitsleft.
Ⅲ
Ifyouwant todisableanetworkcard, expandthe
NetworkAdapterstreebyclickingthe“+”signtoitsleft.
6. Right clickthedeviceyouwant todisable, chooseDisable
fromthepop-upmenuthat appearsandclickOK.
®
Windows XP
Toresolvearesourceconflict inWindowsXP:
ᮣ
Disableadevice(internalmodem, infrareddevice, or
networkcard)
DisablinganInternalModem, InfraredDevice, orNetworkCard
1. CloseallWindowsprogramsandopentheControlPanelby
selectingStart >Settings>ControlPanel.
2. Double-clicktheSystemicon.
3. ClicktheHardwaretab.
4. ClicktheDeviceManagerbutton.
5. Locatethedevicethat youwant todisable:
Ⅲ
Ifyouwant todisableaninternalmodem, expandthe
Modemtreebyclickingthe“+”signtoitsleft.
Ⅲ
Ifyouwant todisableaninfrareddevice, expandthe
InfraredDevicestreebyclickingthe“+”signtoitsleft.
Ⅲ
Ifyouwant todisableanetworkcard, expandthe
NetworkAdapterstreebyclickingthe“+”signtoitsleft.
6. Right clickthedeviceyouwant todisable, chooseDisable
fromthepop-upmenuthat appearsandclickOK.
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UsingtheMenuTools
ConnectionHistory
Connection History provides you with a detailed record of the
connections established using your Sprint PCS Connection
Card. Since Connection History allows you to sort records by
connection name, you can easily distinguish between
personal and business usage.
AccessingConnectionHistory
ᮣ
Select Menu > Connection History from the Sprint PCS
Connection Manager Software interface.
About ConnectionHistory
The Connection History window displays a table with three
columns: Date/Time, Connection Name, andType.The “Type”
column will label the connection as “Sprint PCSVision.”You
can select entries by using the arrow keys or your mouse.
Selected entries are highlighted. By default, no entry is
selected. Click the Clear button to access the Clear
Connection History dialog box. Click Yes to confirm the delete
or No to cancel.
Alert Log
The Alert Log provides a record of all alerts that have been
received while establishing and maintaining your
connections. You can use the Alert Log to help isolate and
resolve connection issues.
AccessingAlert Log
ᮣ
Select Menu > Alert Log from the Sprint PCS Connection
Manager Software interface.
Section 2C:TroubleshootingTips
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About Alert Log
The Alert Log displays a table with four columns: Date/Time,
Alert, Connection Name, andType.
You can select entries by using the arrow keys on your
keyboard or the mouse. Selected entries are highlighted. By
default, no entry is selected.
Click the Clear button to access the Clear Alert Log dialog box.
Click Yes to confirm the delete or No to cancel.
DeviceInfo&Diagnostics
Device Info & Diagnostics can help identify problems
associated with connecting to the Nationwide Sprint PCS
Network. Device Info & Diagnostics evaluates issues with
your USB port, port configuration, Sprint PCS Connection Card
signal strength, battery status, the Nationwide Sprint PCS
Network, and more. Once the program runs a diagnostics
check it can recommend possible solutions.
AccessingDiagnostics
ᮣ
Select Menu > Device Info & Diagnostics from the
Sprint PCS Connection Manager Software interface.
About DeviceInfo&Diagnostics
The Device Info & Diagnostics dialog box allows you to select
a number of ways to troubleshoot or obtain more information
about your Sprint PCS Connection Card.
The tests automatically execute when the window opens.
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Section 3A
SM
Sprint PCS Vision
In This Section
ࡗ ࡗ ࡗ ࡗ LaunchingtheWeb
UsingSprint PCSMail
Sprint PCSBusinessConnectionPersonalEdition
Sprint PCSVisionFAQs
SM
Sprint PCSVision brings you clarity you can see and hear,
with enhanced, always-on advanced multimedia services
like email, Web browsing, and Sprint PCS Business
SM
Connection that are easy to learn and use.This rich,
colorful graphic experience is a revolutionary way to look at
wireless communications.
SM
Section 3A: Sprint PCSVision
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Web
LaunchingtheWeb
Toaccessthisinformation:
SM
1. Launch the Sprint PCS Connection Manager Software
by double-clicking the icon on your desktop.
2. Click GO to launch your Sprint PCSVision connection.
3. Once your Sprint PCSVision connection is established,
you may launch your browser application (for example,
Internet Explorer or Netscape Navigator).
YourUserName
TM
When you buy a Sprint PCS Connection Card and sign up for
service, you're automatically assigned a User Name.Then,
when you use Sprint PCSVision services, your User Name is
submitted to identify you to the Nationwide Sprint PCS
Network.The User Name is also useful as an address for email
and text messaging, as a way to personalize Internet services,
and as an online virtual identity.
A User Name is typically based on the customer's name and a
number, followed by "@sprintpcs.com." For example, the
third John Smith to sign up for Sprint PCSVision services
want a particular User Name, you can visit www.sprint.com
and get the name you want – as long as nobody else has it.
Your User Name will be automatically programmed into your
Sprint PCS Connection Card. You don't have to enter it.
SM
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Messaging
UsingSprint PCSMail
With Sprint PCS Mail, you can set up an account at no
additional charge and perform many of the typical email
functions from your Sprint PCS Connection Card that you can
from your desktop computer.
You can manage your Sprint PCS Mail Account from your
Sprint PCS Connection Card or desktop computer at
www.sprint.com. You can also access other select email
providers from theWeb.
AccessingSprint PCSMailMessages
ToaccessSprint PCSMailMessages:
1. From theWeb home page, select the Messaging folder.
2. Select E-mail. If you’re a first-time user, prompts will help
you set up your email account by establishing a User
Name and password.
3. To view your messages, select Inbox.
4. Select the message you wish to read.
5. Once you’ve read a message, use the quick actions at the
end of each message (Erase, Reply, ReplyAll or Next
Message) or select Menu for a full list of options.
SM
Section 3A: Sprint PCSVision
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ComposingSprint PCSMailMessages
TocomposeaSprint PCSMailMessage:
1. From theWeb home page, select the Messaging folder.
2. Select E-mail.
3. Select Compose.
4. Select AddName to enter the address of the person to
whom you’re sending a message.
5. Select Next to enter the subject of your email and your
specific message.
6. Select Send when your message is ready to be delivered.
Sprint PCSBusinessConnection
PersonalEdition
SM
Sprint PCS Business Connection Personal Edition gives you
®
®
secure, real-time mobile access to your Microsoft Outlook or
®
Lotus Notes email, calendar, company directory, and personal
contacts. Sprint PCS Business Connection Personal Edition
delivers the following features:
ⅷ
Businessemailaccess:Read, reply to, forward, delete, and
compose your company email.
ⅷ
Companydirectoryandcontacts:Search, view, call, and
email contacts from your company's directory. Do all this
and add/edit your personal contacts.
ⅷ
Workcalendar:Accept and decline meetings, view daily
summaries and details, and navigate to various dates.
SM
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ⅷ
Files/informationonyourPC:Browse folders, download,
and view documents from any device using a PC browser
or Pocket Internet Explorer.
Sprint PCS Business Connection Personal Edition requires no
hardware or software installation on your company’s
network. Just install the Sprint PCS Business Connection
Personal Edition software on your work PC.This allows data to
be securely retrieved in rea-time by your wireless device when
connected to the nationwide Sprint PCS network.There is a
monthly charge for Sprint PCS Business Connection and usage
charges will also apply.
When your work PC isn't on, you can share connections with
your co-workers so that you always have access to your email,
calendar, and contacts. Your data remains secure behind the
corporate firewall and any changes you make on your wireless
device are instantly updated on your company server without
the need to synchronize.
Additional Sprint PCS Business Connection solutions are
available for your company. For more details, visit
businessconnection.sprintpcs.com.
SM
Section 3A: Sprint PCSVision
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Sprint PCS Vision FAQs
HowwillIknowwhenmySprintPCSConnectionCardisreadyfor
SprintPCSVisionservice?
ontheSprintPCSConnectionManagerSoftwaredisplayscreen.
HowdoIsign-inforthefirsttime?
YouareautomaticallysignedintoSprintPCSVisionserviceswhen
youlaunchtheSprintPCSConnectionManagerSoftware.
HowdoIknowwhenmySprintPCSConnectionCardisconnected
toSprintPCSVisionservices?
YourSprintPCSConnectionCardautomaticallyconnectswhen
SprintPCSVisionserviceisusedoranincomingmessagearrives.
Whenismydataconnectionactive?
Yourconnectionisactivewhendataisbeingtransferred. When
active,“Connected”appearstheSprintPCSConnectionManager
Softwaredisplayscreen.
Whenismydataconnectiondormant?
Ifnodataistransmittedorreceivedforapproximately10seconds,
theconnectiongoesdormant.(Theconnectioncangoactiveagain
quickly.)Ifnodataistransmittedorreceivedforanextendedperiod
oftime,theconnectionwillterminate.
SM
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CanIsignout ofdataservices?
You can sign out without turning off your Sprint PCS
Connection Card; however you will not be able to browse the
Web or use other Sprint PCSVision services. You may sign in
again at any time.To sign out, go to Settings > Internet > Sign
Out in the Sprint PCS Connection Manager Software menu.
HowcanIoptimizemysettingstoachievefasterspeedsandsend
andreceivelessdatawhiledialingintomycompanynetwork?
Foroptimizedresults,workin"Offline"modeandsynchronize
periodicallytosendandreceivecompanyemail.Also,saveor
drag-and-dropattachmentsintodesktopfoldersbeforeopening
them(ratherthandouble-clickingthemintheemail).Formore
detailedinformation,accesstheMicrosoftwhitepaperat
http://www.microsoft.com/office/outlook/evaluation/perform.doc.
SM
Section 3A: Sprint PCSVision
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Section 4A
Technical Specifications
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ EnvironmentalSpecifications
MechanicalSpecifications
SoftwareSpecifications
TransmitterSpecifications
ReceiverSpecifications
HardwareSpecifications
Miscellaneous
This section outlines the environmental and technical
TM
specifications for your new Sprint PCS Connection Card .
Section 4A:Technical Specifications
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EnvironmentalSpecifications
o
o
o
Operating temperature
Storage temperature
Humidity
-20 C to +60
C
C
o
-40 C to +85
o
90%RH @ 70 C, 24 hours
5Hz to 500Hz, 3.1G
Vibration stability
Drop
76 cm drop, 6 face, 3 cycle
Contact discharge (Level 2)
8 kv
15 kv
Air discharge (Level 3)
MechanicalSpecifications
Dimensions (W x D x H)
Weight
53.8mm x 20.3mm x 116.3mm
50 g
Battery Pack
N/A
Power Button
Headset Jack
No support
No support
Yes (Green/Red)
LED
Embedded Dual Band Diversity
Antenna
Antenna
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SoftwareSpecifications
CDMA specification
Data service
1xEVDO
Support
No support
Support
Support
Support
Support
Support
No support
2
FAX
IOTA
OTASP (IS-683A)
OTAPA (IS-683A)
PRL (preferred roaming list)
Authentication
Voice
NAM
No support
No support
Support
E911 & Position Location
TTY/Accessibility
Mobile IP
WNP (wireless number
portability)
Support
Section 4A:Technical Specifications
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TransmitterSpecifications
Type of multiplexing
Normal output power
TX Max power
EVDO and 1xRTT
7-10 dBm
23 dBm
Frequency range
1850MHz to 1910MHz
Compliant with CDG1
1.25MHz
Frequency stability
Bandwidth
Occupied bandwidth
Modulation method
Waveform quality
Conducted spurious emission
1.25MHz
O-QPSK/HPSK
0.990
Complies with Title 47, Part 24 of
the FCC Rules
Common RF impedance
50ohms
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ReceiverSpecifications
EVDO and 1xRTT
1930MHZ to 1990MHz
1.25MHz
Type of receiving
Frequency range
Bandwidth
1.25MHz
Occupied bandwidth
Modulation method
Receiver sensitivity
O-QPSK/HPSK
-104dBm
Complies with CDG stage 1
Inter-modulation spurious
response attenuation
Common RF impedance
50ohms
Section 4A:Technical Specifications
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HardwareSpecifications
Type II PC Card
Interface type
Common air interface
Channel spacing
Chip set
1xEVDO and 1xRTT
50 KHz
TM
QUALCOMM MSM6500
Forward link: 2.4 Mbps
Transmitting
Reverse link: 153.6 kbps
(max. data rate)
3.3V
N/A
N/A
Supply voltage
Battery
Charger (charging time)
Current consumption
Sleep/idle
Average in-use
Max. (peak)
60mA
400mA
850mA
Communication ports
Voice capability
USB
No support
Miscellaneous
DUI & driver
Accessories
Windows 2000/XP
CD-ROM (PCS Connection Manager,
User Guide), Start Here Guide
FCC (parts 2, 15, 22, & 24, SAR), UL,
CDG, etc.
Certification & Approval
88
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Regulatory Notices
Thisdeviceiscompliant withParts15and24oftheFCCRules.
Operationofthisdeviceissubject tothefollowingtwoconditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesirable
operations.
FCC guidelines stipulate that the antenna should be more
than 1.5 cm (0.6”) from all persons.
FCCID:PP4PX-100
CAUTION
Unauthorized modifications or changes not expressly
approved by Sprint Communications Company L.P. could void
compliance with regulatory rules and thereby your authority
to use this equipment.
WARNING(EMI)-UnitedStatesFCCInformation
Thisequipmenthasbeentestedandfoundtocomplywiththelimits
pursuanttoPart15&24oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceinan
appropriateinstallation.Thisequipmentgenerates,uses,andcan
radiateradiofrequencyenergyand,ifnotinstalledandusedin
accordancewiththeinstructions,maycauseharmfulinterferenceto
radiocommunication.However,thereisnoguaranteethat
interferencewillnotoccurinaparticularinstallation.
Ifthisequipmentdoescauseharmfulinterferencetoradioor
televisionreception,whichcanbedeterminedbyturningthe
equipmentoffandon,theuserisencouragedtotrytocorrectthe
interferencebyoneormoreofthefollowingmeasures:
90
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ⅷ
ⅷ
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
ⅷ
ⅷ
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician
for help.
WARNING(EMI)-Canada
This digital apparatus does not exceed the Class B limits for
radio noise emissions from digital apparatus as set out in the
interference causing equipment standard entitled "Digital
Apparatus", ICES-003 of the Department of Communications.
Cet appareil numérique respecte les limites de bruits
radioélectriques applicables aux appareils numériques de
Classe B prescrites dans la norme sur le matériel brouilleur:
"Appareils Numériques", NMB-003 édictée par le ministre des
Communications.
If you have purchased this product under a United States
Government contract, it shall be subject to restrictions as set
forth in subparagraph (c)(1)(ii) of Defense Federal
Acquisitions Regulations (DFARs) Section 252.227-7013 for
Department of Defense contracts, and as set forth in Federal
Acquisitions Regulations (FARs) Section 52.227-19 for civilian
agency contracts or any successor regulations. If further
government regulations apply, it is your responsibility to
ensure compliance with such regulations.
Section 4B: Regulatory Information
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Important Notice
Because of the nature of wireless communications,
transmission and reception of data can never be guaranteed.
Data may be delayed, corrupted (i.e., have errors), or be totally
lost. Although significant delays or losses of data are rare
when wireless devices such as the Sprint PCS Connection Card
PC-5740 CDMA modem are used in a normal manner with a
well-constructed network, they should not be used in
situations where failure to transmit or receive data could result
in damage of any kind to the user or any other party, including
but not limited to personal injury, death, or loss of property.
SPRINT SPECTRUM L.P. accepts no responsibility for damages of
any kind resulting from delays or errors in data transmitted or
received using the Sprint PCS Connection Card PC-5740 CDMA
modem, or for failure of the Sprint PCS Connection Card - model
PC-5740 to transmit or receive such data.
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Safety and Hazards
TM
Donot operatetheSprint PCSConnectionCard PC-5740in
areaswhereblastingisinprogress, whereexplosive
atmospheresmaybepresent, nearmedicalequipment, life
support equipment, oranyequipment whichmaybe
susceptibletoanyformofradiointerference. Insuchareas, the
Sprint PCSConnectionCardPC-5740MUSTBEPOWEREDOFF. It
cantransmit signalsthat couldinterferewiththisequipment.
Donot operatetheSprint PCSConnectionCardPC-5740inany
aircraft, whethertheaircraft isonthegroundorinflight. In
aircraft, theSprint PCSConnectionCardPC-5740MUSTBE
POWEREDOFF.Whenoperating, it cantransmit signalsthat
couldinterferewithvariousonboardsystems.
Thedriveroroperatorofanyvehicleshouldnot operatethe
Sprint PCSConnectionCardPC-5740whileincontrolofavehicle.
Doingsowilldetract fromthedriveroroperator'scontroland
operationofthat vehicle. Insomejurisdictions, operatingsuch
communicationsdeviceswhileincontrolofavehicleisan
offense.
WARNING!:
This product contains a chemical known to the State of California to
cause cancer.
This product contains a chemical known to the State of California to
cause birth defects or other reproductive harm.
Section 5A: Safety and Notices
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Terms and Conditions of Service
Terms and Conditions of Services
(Effective September 1, 2005)
Thanks for choosing Sprint.These terms and conditions are part of your
agreement with Sprint for PCS (CDMA) Services. Separate terms apply for
any iDEN products or services.
Please note these terms may not be the most current version. You can get a
current version of the terms on our website at www.sprint.com or by
requesting a copy from us at 1-888-211-4PCS.
A Para solicitar esta literatura en español, por favor contactar a
1-888-211-4PCS(4727).
General. This agreement ("Agreement") covers the terms on which we
agree to provide and you agree to accept any service or product we make
available to you, including your wireless services, wireless devices, etc.
(collectively "Services"). You accept this Agreement when you do any of the
following: (a) provide your written or electronic signature; (b) accept
through an oral or electronic statement; (c) attempt to or in any way use
any of the Services; (d) pay for any Services; or (e) open any materials or
package that says you are accepting when you open it.The Agreement
includes the terms in this document together with the terms associated
with the Services you select (as described in our marketing materials, e.g.,
service plan brochures, or on our website). You represent that you are at
least 18 years old. In this document, we use the words "we," "us," "our" or
"Sprint" to refer to Sprint Spectrum L.P. and its affiliates doing business as
Sprint PCS.
Agreement. We may change the Agreement at any time with notice. Any
changes to the Agreement are effective when we publish them. If you use
our Services or make any payment to us on or after the effective date of the
changes, you accept the changes. If we change a material term of the
Agreement and that change has a material adverse effect on you, you may
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terminate the Agreement without an EarlyTermination Fee by calling 1-
888-567-5528 within 30 days after the changes go into effect. You
understand and agree that taxes, Universal Service fees and other charges
imposed by the government or based on government calculations may
increase or decrease on a monthly basis, and that this paragraph does not
apply to any increases in such taxes, Universal Service fees or other charges.
Activating Service. Before activation, we may check your credit and
verify your identity. You must have and maintain satisfactory credit to
receive and continue to receive Services. We may charge a nonrefundable
activation fee, deposit, prepayment or other fee to establish or maintain
Services.
Term Commitments. Unless we specifically tell you otherwise, our
service plans require that you maintain service for a minimum term ("Term
Service Plan"), usually
1 or 2 years. After satisfying this minimum term, your service plan will
continue on a month-to-month basis unless you have agreed to extend the
term for additional period(s). Certain service, promotional or product offers
may require that you agree to or extend aTerm Service Plan. As discussed
below, we may charge you an EarlyTermination Fee if you deactivate aTerm
Service Plan before the end of the term.
UsingServices. You agree to not use our Services in an unlawful,
fraudulent or abusive manner. You may not resell or lease Services to
anyone. Sprint is not responsible for any opinions, advice, statements,
services applications or other information provided by third parties and
accessible through our various Services, including the internet. Neither
Sprint , its vendors or licensors guarantees the accuracy, completeness or
usefulness of information that is obtained through these Services. You are
responsible for evaluating such content. Youarealsoresponsibleforany
useofourServicesthroughanywirelessdeviceonyouraccount
including, but not limitedto, usebychildrenorminors.Westrongly
recommendthat youcloselymonitoranysuchusage
Section 5B:Terms and Conditions
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ChangingServices. Changes to Services will generally be effective at the
start of your next full invoicing cycle. In certain instances, the changes may
take place sooner, in which case your invoice will reflect pro-rated charges.
Certain changes may be conditioned upon payment of an EarlyTermination
Fee or certain other charges.
TerminationofServices. Consistent with this Agreement: (a) we may
terminate Services at any time with notice to you and, in certain instances,
without notice; and (b) you may terminate Services at any time with prior
notice to us. Except as otherwise provided in this Agreement, IFYOU
TERMINATEYOUR TERMSERVICEPLANEARLY, ORWE DO SO FOR GOOD
CAUSE, YOUWILL BE REQUIREDTO PAYTHE APPLICABLE EARLY
TERMINATION FEE ASSOCIATEDWITHYOUR SERVICES. We will not charge
an EarlyTermination Fee for deactivations consistent with our Return Policy
or for service plans being provided on a month-to-month basis. If any
Services are terminated before the end of your current invoicing cycle, we
will not prorate charges to the date of termination, and you will not receive
a credit or refund for any unused Services.
WirelessDevices, Numbers&E-mailAddresses. We did not
manufacture your wireless device and we are not responsible for any
defects or for the acts or omissions of the manufacturer.The only
warranties on your device are any limited warranties extended by the
manufacturer directly to you or passed on to you through us. Your device
may not accept Services directly from any other carrier. You do not have any
rights to any number, e-mail address or other identifier we may assign to
your device or account; you may not modify, change or transfer any of these
except as we allow or as allowed for by law. In certain instances, you may
transfer your number from another carrier to us, or from us to another
carrier. We do not guarantee that transfers to or from us will be successful.
If you transfer your number away from us, the terms of this Agreement
(e.g., EarlyTermination Fee, etc.) still apply. If a transfer to Sprint is not
successful, you will be responsible for any discounts provided to you
with the purchase of your device. See our printed in-store materials or
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visit www.sprint.com for additional important information on
number transfers.
Coverage. Available coverage areas for Services are generally identified in
our mapping brochures and at www.sprint.com.This may include coverage
on our digital network (the "Sprint Nationwide PCS Network") as well as
coverage we make available to you through agreements with other carriers
("off network" or "roaming" coverage). Allcoveragemapsarehighlevel
representationsofoutdoorcoverageandtherearegapsincoverage
withinareasshownascoveredonthemaps. Coverageisnot available
everywhere, norcanweguaranteeyouwillreceivecoverageat all
times, orwithout interruptionsordelays(e.g., droppedcalls, blocked
calls, etc.)inthecoverageareasweidentify. Actualcoverageand
qualityofServicesmaybeaffectedbyconditionswithinorbeyond
ourcontrol, includingnetworkproblems, software, signalstrength,
yourequipment, structures(includingbuildingsinwhichyoumaybe
located), atmospheric, geographic, ortopographicconditions.
RoamingCoverage. You are roaming anytime your phone indicates that
you are roaming. Roaming coverage is only available with certain devices
and, unless included as part of your Services, will result in additional
charges. Roaming calls placed "manually" (through an operator or with a
credit card) will always incur separate and additional charges. Depending
on your phone settings, you may automatically roam if there is a gap or
interruption in coverage within the Sprint Nationwide PCS Network
coverage area and roaming coverage areas. See your phone guide for how
to adjust phone settings. Certain features and services may not be available
in roaming coverage areas (including PCSVision, voicemail, call waiting, call
forwarding, etc.).
Charges. Carefully review the terms of your Services. You will be assessed
charges based on the terms of your Services including, without limitation,
monthly recurring charges and charges based on actual usage (e.g., charges
for long distance, roaming, call forwarding, directory assistance, etc.).
Airtime and other time based usage charges are calculated from when your
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device first initiates contact with a network until the network connection is
broken, whether or not you were actually successful in connecting to the
intended destination. However, you will not be charged for voice calls that
ring and do not pick up, or if you get a busy signal. For voice calls received by
your device, you are charged from the time shortly before the phone starts
ringing until the call is terminated. You are charged for an entire voice call
based on the time period in which the call is initiated. Partial minutes of use
are rounded up to the next minute.
Sprint PCSVisionCharges. Vision usage is measured in bytes, not in
minutes. Bytes are rounded up to kilobytes. Usage rounding occurs at the
top of each clock hour while in a session and at the end of each session and
is then charged to you based on the terms of your Services. Depending on
your Services, usage may be charged against an allowance or on a fixed
price per kilobyte. Usage charges may be rounded up to the next cent at
monthly or other intervals. In certain instances, you may not know that
your session has not ended. As long as your device is connected to our
network, you will incur data usage charges. You will be charged for all data
directed to the internet address (or "IP address") assigned to your device,
regardless of who initiates the activity or whether your device actually
receives the data.This includes, but is not limited to, the amount of data
associated with the particular information/item (e.g. game, ringer, email,
etc.), additional data used in accessing, transporting and routing this
information/item on our network, data from partial or interrupted
downloads, re-sent data, and data associated with unsuccessful attempts
to reach websites or use applications. Based on these and a number of
other factors (e.g., the specific application, network performance, etc.) data
used and charged to you will vary widely, even for the same activity.
Estimates of data usage – for example, the size of downloadable files – will
not be accurate or a reliable predictor of actual usage. Your invoice will not
separately identify the number of kilobytes attributable to your use of
specific sites, sessions or services.
TaxesandSurcharges.We invoice you for taxes, fees and other charges
levied by or remitted directly to federal, state, local or foreign governments
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including, without limitation, sales, gross receipts, Universal Service, use,
and excise taxes. If you claim any tax exemption, you must provide us with
a valid tax-exempt document.Tax exemptions are not applied
retroactively. We also invoice you for surcharges that we collect and keep to
pay for the costs of complying with government programs such as number
pooling and portability, and Enhanced 911 service; these charges are not
the taxes nor government imposed assessments.
Invoicing&Payment. Invoicing cycles and dates may change from time
to time. Monthly recurring and related charges for Services are generally
invoiced one invoicing cycle in advance. Other charges are invoiced soon
after they are incurred. Most usage is generally applied to the invoicing
cycle in which they are incurred, but in some instances may be applied to
subsequent invoicing cycles. You are responsible for all charges associated
with any device activated on your account, regardless of who used the
device. You must pay all charges by the due date on the invoice. Past due
amountsaccruelatechargesuntilpaidat therateof5%permonthor
at thehighest rateallowedbylawandmayresult inimmediate
suspensionofyouraccount. If you agree to any auto-payment option
through banking or credit account, we may initiate payment from the
account for all amounts we invoice you without additional authorization or
notice. Based on your credit or payment history, we may require certain
forms of guaranteed payment as a condition of maintaining Services. If we
invoice you for amounts on behalf of a third-party, payments received are
first applied to amounts due to us. You may be charged additional fees for
certain methods of payment and for payments denied by a financial
institution. Acceptance of payments (even if marked "paid in full") does not
waive our right to collect all amounts that you owe us.
DisputedCharges. Disputes concerning any charges invoiced must be
raised within 60 days of the date of the invoice. You accept all charges not
disputed in this time period. Disputes can only be made by calling or
writing us as directed on your invoice.
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Account SpendingLimit &Deposits. We may impose an account
spending limit ("ASL") on any account without notice. We will notify you of
an ASL based on your credit or payment history and may reduce the ASL at
any time with prior notice. An ASL should not be relied on to manage usage
on your account. We may suspend an account without prior notice when
the account balance reaches the ASL, even if the account is not past due.
Services can be restored upon payment of an amount that brings the
account balance below the ASL and any past due amounts. If we require a
deposit for you to establish or maintain an account, we will hold the deposit
as partial guarantee of payment for Services. We may change the deposit
amount at any time with notice for good reason. Except as we allow, a
deposit may not be used to pay any invoice or delay payment.The deposit
amount, the length of time we hold the deposit and changes to the deposit
amount are determined based on your credit and payment history.The rate
of interest, if any, on the deposit is subject to change. We may mix deposits
with our other funds. If your account is terminated for any reason, we may
without notice apply your deposit to any outstanding charges. We may
send any remaining deposit amounts to your last known address within 75
days after account termination. If the funds are returned to us, you may
claim these funds for one year from the date of return. Any money held
during this one-year period will not accrue interest for your benefit and are
subject to a servicing fee charged against the balance. You forfeit any
portion of the money left after the one-year period.
OtherSprint PCSVisionTerms.You will not receive voice calls while using
Vision.Vision is not available for use with server devices or host computer
applications, other systems that drive continuous heavy traffic or data
sessions, or as substitutes for private lines or frame relay connections.
UnlimitedVision plans/options may not be used with Sprint PCS phones or
smart phones being used as a modem in connection with other equipment
(e.g., computers, etc.) through use of connection kits or other phone-to-
computer/PDA accessories, or Bluetooth or other wireless technology. We
may terminate services without notice for any misuse. You may have access
to certain games, ringers, screen savers and other items on ourVision site
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("Premium Services") that are available for an additional charge. You will be
billed for Premium Service purchases on your Sprint PCS invoice based on
the charges as specified at purchase. Subject to the terms of the content
purchased, we may delete premium and non-premium items downloaded
to any storage areas we may provide, including any pictures, games and
other content. We may limit the amount of Premium Services you may
purchase in a specific timeframe (month, week, day, or other time period).
VoiceCommand. Calls to 911 or similar emergency numbers cannot be
placed through theVoice Command feature. See our printed in-store
materials or visit www.sprint.com for additional important information on
this option.
WirelessWeb.WirelessWeb Services may be available depending on your
device and Service plan/option.This is not aVision service. Usage is
calculated on minutes used and generally deducts from your Service plan
minutes. See our printed in-store materials or visit www.sprint.com for
additional important information on this option.
Lost orStolenEquipment. If your device is lost or stolen, please notify us
immediately by calling 1-888-211-4PCS. Youareresponsibleforall
chargesincurredbeforeyounotifyusofthelossortheft. You agree to
cooperate reasonably with us in investigating suspected unlawful or
fraudulent use.
Messaging.You may incur charges in accessing, sending or receiving
messages on your device. We may impose limits on the number of
voicemail, text, email or other messages that can be retained through your
account. Indicators of messages on your device, including mailbox icons,
may not always provide an up to date indication of new messages and you
may at times need to manually reset or clear your mailbox indicator.
Legitimate messages may be interrupted by software aimed at prevention
of SPAM or similar messages.
CallerID. If you do not want people you call to receive the number assigned
to your phone, call us at 1-888-211-4PCS for information about automatic
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Caller ID blocking.The number assigned to your phone can be blocked on a
per-call basis by dialing *67 + Destination Number +TALK (or similar key).
Caller ID blocking is not available when usingVision orWirelessWeb
services.
TTYAccess. ATTY (also known asTDD orText Telephone) is a
telecommunications device that allows people who are deaf or hard of
hearing, or who have speech or language disabilities, to communicate by
telephone.TTY doesn't work with all devices. If you have aTTY-capable
device, it may not function effectively, or at all, when attempting 911 calls
and should not be relied on for such calls.
DisclaimerofWarranties. WE MAKE NO REPRESENTATIONS OF
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TOTHE EXTENT ALLOWED
BY LAW) ANY IMPLIEDWARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE CONCERNINGYOUR SERVICES ORWIRELESS DEVICE.
WE DO NOT PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES ANDYOU
AGREETO HOLD US HARMLESS FOR ALL SUCH PROBLEMS.
LimitationofLiability. Neither we nor our vendors, suppliers or licensors
are liable for any damages arising out of or in connection with any: (a) act or
omission by your, or another person or company; (b) providing or failing to
provide Services, including deficiencies or problems with your wireless
device, our network coverage or Services (e.g., dropped, blocked,
interrupted calls/messages, etc.); (c) traffic or other accidents, or any
health-related claims allegedly arising from the use of Services, any
wireless devices or related accessories; (d) content or information accessed
while using our Services, such as through the internet; (e) interruption or
failure in accessing or attempting to access emergency services from your
phone, including through 911, E911 or otherwise; or (f) events due to
factors beyond our control, including acts of God (including, without
limitation, weather-related phenomena, fire or earthquake), war, riot,
strike, or orders of governmental authority. Intheevent wearefoundto
beresponsibletoyouformonetarydamagesrelatingtotheServices
(includingwirelessdevices), youagreethat anysuchdamageswill
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not exceedthepro-ratedmonthlyrecurringchargeforyourServices
duringtheaffectedperiod.
NOCONSEQUENTIALOROTHERDAMAGES. UNDER NO
CIRCUMSTANCES AREWE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR SPECIAL DAMAGES OF ANY NATUREWHATSOEVER ARISING
OUT OF OR IN CONNECTIONWITH PROVIDING OR FAILINGTO PROVIDE
SERVICES, PHONES OR OTHER EQUIPMENT USED IN CONNECTIONWITH
THE SERVICES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF
BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND SERVICES.THIS
SECTION SURVIVESTERMINATION OFTHIS AGREEMENT.
MANDATORYARBITRATIONOFDISPUTES. INSTEAD OF SUING IN COURT,
YOU AND SPRINT AGREETO ARBITRATE ANY AND ALL CLAIMS,
CONTROVERSIES OR DISPUTES AGAINST EACH OTHER ARISING OUT OF OR
RELATINGTOTHIS AGREEMEN, INCLUDING, WITHOUT LIMITATION,THE
SERVICES, ANY PHONES/EQUIPMENT, OR ADVERTISING, EVEN IF IT ARISES
AFTERYOUR SERVICES HAVETERMINATED, AND INCLUDING CLAIMSYOU
MAY BRING AGAINST SPRINT'S EMPLOYEES, AGENTS, AFFILIATES OR OTHER
REPRESENTATIVES, ORTHAT SPRINT MAY BRING AGAINSTYOU ("CLAIMS").
THE FEDERAL ARBITRATION ACT APPLIESTOTHIS AGREEMENT AND ITS
PROVISIONS, NOT STATE LAW, GOVERN ALL QUESTIONS OFWHETHER A
CLAIM IS SUBJECTTO ARBITRATION.THIS PROVISION DOES NOT PREVENT
EITHERYOU OR SPRINT FROM BRINGING APPROPRIATE CLAIMS IN SMALL
CLAIMS COURT, BEFORETHE FEDERAL COMMUNICATIONS COMMISSION
OR A STATE PUBLIC UTILITIES COMMISSION.
YOU AND SPRINT FURTHER AGREETHAT NEITHER SPRINT NORYOUWILL
JOIN ANY CLAIMWITHTHE CLAIM OF ANY OTHER PERSON OR ENTITY IN A
LAWSUIT, ARBITRATION OR OTHER PROCEEDING;THAT NO CLAIM EITHER
SPRINT ORYOU HAS AGAINSTTHE OTHER SHALL BE RESOLVED ON A CLASS-
WIDE BASIS; ANDTHAT NEITHER SPRINT NORYOUWILL ASSERT A CLAIM IN
A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE. IF FOR ANY
REASONTHIS ARBITRATION PROVISION DOES NOT APPLYTO A CLAIM, WE
AGREETOWAIVETRIAL BY JURY.
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A single arbitrator engaged in the practice of law will conduct the
arbitration.The arbitration will be filed with and the arbitrator will be
selected according to the rules of either JAMS or the National Arbitration
Forum ("NAF"), or, alternatively, as we may mutually agree. We agree to act
in good faith in selecting an arbitrator.The arbitration will be conducted by
and under the then-applicable rules of JAMS or NAF, wherever the
arbitration is filed or, if the arbitrator is chosen by mutual agreement of the
parties, the then-applicable rules of JAMS will apply unless the parties
agree otherwise. All expedited procedures prescribed by the applicable
rules will apply. We agree to pay our respective arbitration costs, except as
otherwise required by rules of JAMS or NAF, as applicable, but the arbitrator
can apportion these costs as appropriate.The arbitrator's decision and
award is final and binding, and judgment on the award may be entered in
any court with jurisdiction.
If any party files a judicial or administrative action asserting a claim that is
subject to arbitration and another party successfully stays such action or
compels arbitration, the party filing that action must pay the other party's
costs and expenses incurred in seeking such stay or compelling arbitration,
including attorneys' fees.
If any portion of this Mandatory Arbitration of Disputes section is
determined to be invalid or unenforceable, the remainder of the Section
remains in full force and effect.
Miscellaneous. You may notify us by calling us at 1-888-211-4PCS, or use
that number to get our current address for written notice. We may send you
notice to your last known address in our invoicing records, or by calling
leaving you a voice message on your wireless device or home phone.
Properly addressed written notice is effective three days after deposit in the
U.S. mail, postage prepaid.This Agreement is governed by and must be
construed under federal law and the laws of the State of Kansas, without
regard to choice of law principles. If either of us waives or fails to enforce
any requirement under this Agreement in any one instance, that does not
waive our right to later enforce that requirement. If any part of this
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Agreement is held invalid or unenforceable, the rest of this Agreement
remains in full force and effect. Section headings are for descriptive, non-
interpretive purposes only. You may not assign this Agreement to any other
person or entity without our prior written approval.This Agreement
(including any referenced documents and attachments) makes up the
entire agreement between us and replaces all prior written or spoken
agreements.
Section 5B:Terms and Conditions
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I
Index
A
Activating the Card 22
ActivationWizard 51
Alert Log 51, 69
L
Links 48, 54
Lock Code 45
B
M
Business Connection 76
Mechanical Specifications
84
C
Menu Options 49-55
Overview 50
CDMA Networks 4
MenuTools 69
Minimize Button 33
Connection History 52, 69
Connection Manager - See
Sprint PCS Connection
Manager Software
Connection Status 34
Connections
P
Package Contents 5
R
Establishing and
Receiver Specifications 87
Regulatory Notices 90
Reinstalling the Driver 62
Resource Conflicts 67
D
Device Info & Diagnostics
53, 70
S
Safety and Hazards 97
Software Specifications 85
Software Updates 54
Sprint Customer Service 9
Activating 22
E
Specifications 84
Establishing Connections
40
G
11
GO Button 38
Inserting and Removing
18
Installing 13-24
H
Hardware Specifications 88
Index
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Software Overview 8
Sprint PCS Connection
Manager Software 27-48
Indicator Area 36
Installing 16
Interface 31
Secondary Menu Options
32
Settings 42
Software Updates 43
Starting 29
Window (illus.) 30
Sprint PCS Mail 75
Sprint PCS Service
Activating 9
System Requirements 15
T
Taskbar Icons 39
Terminating Connections
40
Transmitter Specifications
86
Troubleshooting 57-70
U
User Name 74
W
Web
Launching 74
Welcome i
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Notes
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