SpectraLink Cordless Telephone NetLink 8000 User Manual

NETLINK 8000 SERIES WIRELESS TELEPHONE  
AND ACCESSORIES USER GUIDE  
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NetLink 8020 Wireless Telephone  
NetLink 8020  
Volume  
up  
Volume  
down  
Headset  
jack  
Softkeys  
START  
NavOK  
END  
Nav keys  
DEF  
1
3
6
9
ABC  
JKL  
2
GHI  
MNO  
4
7
5
Keypad  
LINE  
PQRS  
WXYZ  
TUV  
8
#
*
0
FCN  
LINE  
Function key  
(FCN)  
Microphone  
2
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NetLink 8030 Wireless Telephone  
NetLink 8030  
Volume  
up  
Volume  
down  
Headset  
jack  
Softkeys  
TALK  
NavOK  
END  
START  
Nav keys  
DEF  
1
3
6
9
ABC  
2
JKL  
5
TUV  
8
0
GHI  
MNO  
4
7
Keypad  
LINE  
PQRS  
WXYZ  
#
*
FCN  
LINE  
Function key  
(FCN)  
Microphone  
3
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Notice  
SpectraLink Corporation has prepared this document for use by SpectraLink personnel  
and clients. The drawings and specifications contained herein are the property of Spec-  
traLink and shall be neither reproduced in whole or in part without the prior written  
approval of SpectraLink, nor be implied to grant any license to make, use, or sell equip-  
ment manufactured in accordance herewith.  
SpectraLink reserves the right to make changes in specifications and other information  
contained in this document without prior notice, and the reader should in all cases consult  
SpectraLink to determine whether any such changes have been made.  
The terms and conditions governing the sale of SpectraLink hardware products and the  
licensing of SpectraLink software consist solely of those set forth in the written contracts  
between SpectraLink and its customers. No representation or other affirmation of fact  
contained in this document including but not limited to statements regarding capacity,  
response-time performance, suitability for use, or performance of products described  
herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any  
liability of SpectraLink whatsoever.  
In no event shall SpectraLink be liable for any incidental, indirect, special, or consequential  
damages whatsoever (including but not limited to lost profits) arising out of or related to  
this document, or the information contained in it, even if SpectraLink has been advised,  
knew, or should have known of the possibility of such damages.  
Registered Model Numbers  
This document covers registered handset model: 802X/803X  
Registered charger models: PCS1850, PCD1850, PCQ1850  
Registered Battery Pack models: PBP0850, PBP1300, PBP1850  
For regulatory information, please see Regulatory Information (72-1405-00).  
Please email questions or comments about this document to [email protected]  
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INTRODUCTION  
Your NetLink 8000 Series Wireless Telephone uses radio wave  
technology to send and receive voice transmissions. It is designed  
to operate like a cell phone. However, the handset uses the private  
telephone system installed in your facility and will not operate out-  
side the area covered by this system.  
About This Guide  
This guide is meant to provide general information about your  
handset. Contact your system administrator for additional informa-  
tion on how your handset functions within your telephone system.  
This guide includes information about:  
The Handset  
Getting Started  
Advanced Features  
Handset Accessories  
Handset Administration  
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TABLE OF CONTENTS  
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THE HANDSET  
Modes of Operation  
Your handset has five modes of operation:  
Mode Description  
Standby The handset is on-hook and idle.  
Active The handset is in a call, a call is coming in,  
or a call is being dialed.  
Config menu User preferences are being accessed in the  
Config Menu. In this mode the handset is  
on, but will not receive calls.  
Message alert Custom text messaging applications may  
be programmed for your facility. This  
mode is activated through the FCN menu.  
Push-to-talk (PTT) The SpectraLink 8030 Wireless Telephone  
uses channels for incoming and outgoing  
radio communication. While PTT is active,  
the handset is in PTT mode.  
Menu Navigation  
Nav  
NavOK  
Nav  
Nav  
Nav  
The navigation keys (Nav keys) just below the softkeys are used to  
navigate through menu options. These are referred to in this guide  
as NavS, NavT, NavW, NavX, and NavOK.  
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Shortcut Keys  
When a menu is displayed, a shortcut key may be displayed on the  
right edge of the menu line. Press the corresponding number on  
the keypad to activate the corresponding menu option.  
Handset Displays  
The top row of the display provides status indicators for various  
handset conditions. It is referred to as the status bar.  
The middle lines display information about the handset identity,  
user profile, calls in progress, menu options, and data from tele-  
phone system.  
The bottom row displays softkey labels.  
Standby Mode Display  
Extension  
Ext. 555  
John Doe  
User name  
Date/time  
07-05 12:19p  
Profile: Loud  
1: General  
User  
profile  
Default PTT  
channel  
(model 8030  
only)  
Softkey  
labels  
Spkr Phbk Prof Lock  
Press NavW or X to display the second set of available softkeys:  
Spdl Redl Cfg  
When the handset is in a call or in active mode, information from  
the telephone system in your facility displays. Information may  
include extension or telephone number of called or calling party,  
active line information, and softkeys that have been programmed  
by your system administrator. Press FCN to scroll to additional soft-  
key sets.  
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Status Bar Indicators  
Indicator Function  
The signal-strength icon indicates the  
strength of the signal and can assist the  
user in determining if the handset is  
moving out of range.  
The voicemail icon is activated when a  
new voicemail message is received when  
this feature is available in your facility.  
The battery icon indicates the amount of  
charge remaining in the Battery Pack.  
When only one level remains, the Battery  
Pack needs to be charged.  
The speakerphone icon displays when  
the speakerphone is active.  
The line indicators are associated with  
telephone line status and access.  
1
Up and down arrows are displayed when  
the menu has additional options above or  
below.  
Left or right arrows are displayed during  
editing when the cursor may be moved  
left or right.  
Telephone ring icon. A regular telephone  
call is coming in.  
Messaging ring icon. A call is coming in  
from a Messaging application.  
The PTT ring con. A PTT call is coming  
in.  
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Indicator Function  
The priority PTT ring icon. A call is  
coming in on the priority PTT channel.  
This call will override any other.  
Muted The muted indicator displays after the  
Mute softkey has been pressed. It  
indicates that the microphone is not  
transmitting sound. Press the Mute  
softkey again to unmute the microphone.  
Locked Locked indicates that the keypad is  
locked to prevent accidental activation.  
Use the Unlk softkey plus the # key to  
unlock it.  
[No Service message] If warning tones are enabled, an alarm will  
sound and a descriptive message displays  
when the handset cannot receive or place  
calls. You may be outside of the covered  
area. Walk back into the covered area. The  
in-service tone indicates service is re-  
established.  
The download icon indicates that the  
handset is downloading code. This icon  
only appears while the handset is running  
the over-the-air downloader. It appears to  
the right of the signal strength icon in the  
same location as the voicemail icon.  
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Softkey Labels  
The bottom row of the handset displays labels associated with the  
four softkeys just below it. When a softkey is active, a label appears  
to describe its function. Pressing the softkey will activate the fea-  
ture. When additional softkeys are available, Nav arrows appear to  
the left and right of the softkey labels. Press NavX or W to view  
the additional softkey labels.  
These are some of the softkeys you will see.  
Label Description  
Action  
Back Go back  
Returns to the previous menu  
display.  
CAPS Change case  
caps  
Toggles to allow a change in case  
when entering alphabetical text.  
Cfg Configure  
Clr Clear  
Opens the Config Menu.  
Deletes the entry.  
Cncl Cancel  
Returns to the previous menu  
display without saving any data that  
might have been entered.  
Del Delete  
Done Finished  
Edit Edit  
Deletes the character to the left of  
the cursor.  
Exits a list when more than one  
selection is possible.  
Opens an editing window so you  
can change information about an  
entry in the phonebook.  
Exit Exit  
Exits out of the menus.  
Lock Lock Keys  
Locks the keypad to prevent  
accidental activation. See Unlk  
softkey below.  
Hold Hold  
Places a call on hold.  
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Label Description  
Action  
Mute Mute  
Toggles to mute or unmute the  
microphone.  
No Negative reply  
Press to reply “No” to a displayed  
question.  
Phbk Phonebook  
Play Play  
Opens the phonebook.  
Plays the selected ring tone.  
Opens the Profile menu.  
Prof Profile  
Redl Redial  
Displays a list of the last 10  
numbers dialed.  
Save Save  
Saves the current entry to the  
phonebook.  
Set Set  
From the speed-dial assignment  
display, opens the phonebook  
listing for assigning a phonebook  
entry to a speed-dial key.  
Spdl Speed-dial  
Opens the list of speed-dial  
numbers.  
Spkr Speakerphone  
Toggles speakerphone function.  
Unlk Unlock keys  
Press Unlk, then the # key to  
unlock a locked keypad.  
USB Active USB port Displays when the handset is being  
configured via the USB port of the  
Dual Charger.  
View View  
Displays information about an  
entry in the phonebook .  
Yes Positive reply  
Press to reply “Yes” to a displayed  
question.  
13  
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GETTING STARTED  
Your NetLink 8000 Series Wireless Telephone is designed for full  
mobility within the workplace and operates much like a cell phone.  
It also interfaces with the telephone system at your workplace and  
incorporates advanced telephony features. This section covers the  
basic functions available in every facility. For specific telephony sys-  
tem functions, see the Facility-Specific Features section or contact your  
system administrator.  
Place the handset into the charger for a minimum of  
two hours. The handset's Battery Pack must be fully  
charged before its first use. See the section Charger  
Models for full information.  
Basic Handset Operation Summary  
If you want to Then  
Remove the Press down on the latch on the Battery  
Battery Pack Pack at the back of the handset and pull  
the Battery Pack towards you. The  
Battery Pack releases outward.  
Replace the Slide the lip of the Battery Pack into the  
Battery pack bottom of the cavity. Push the top of the  
Battery Pack until it snaps into place. You  
should not have to force it into the  
handset.  
Turn handset on Press and hold the END key until two  
chirps sound.  
Turn handset off Press and hold the END key. One chirp  
will sound. If you are in a call, hang up  
first, then turn off the handset.  
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If you want to Then  
Unlock the keypad Press the Unlk softkey, then #, to unlock  
the keypad.  
Lock the keypad Press the Lock softkey.  
Make an internal call Press the START key, wait for a dial tone,  
then dial the extension.  
Make an external call Press the START key, wait for a dial tone,  
then dial the number just as you would  
from your desk phone.  
Make an emergency Open the speed-dial list to determine if  
call you have an emergency speed-dial number  
that has been programmed by your system  
administrator. If so, it will appear as the  
first item on the speed-dial list with a >  
in front of it and the programmed  
keypress as the next character. Press the  
programmed key for 3 seconds to activate  
the call. See Open the speed-dial list below.  
Select a line If multiple lines are available, your  
telephone system may require you to  
select a line before dialing a number.  
Press LINE and the number key  
corresponding to the desired line. You  
will hear a dial tone.  
Dial a number Once you hear a dial tone, press the  
number keys to dial the number.  
Predial a number From standby mode, press the keypad to  
enter up to 20 numbers. Then dial the call  
by pressing START, NavOK or the Spkr  
softkey.  
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If you want to Then  
Redial a number Press the Redl softkey from standby  
mode. A list of recently-dialed numbers  
displays. Select the number and press  
START, NavOK or the Spkr softkey.  
Make a Press and hold the speed-dial key  
speed-dial call assigned to the number.  
Open the Press the Spdl softkey from standby  
speed-dial list mode.  
Make a Press the Phbk softkey from standby  
phonebook call mode. Highlight the name and press the  
START softkey.  
Answer a call The handset will ring or vibrate to alert  
you of an incoming call. Additionally, a  
line indicator on the display may flash  
and the display may show information  
about the call, such as the caller’s name  
and extension.  
To answer a call, press the START key and  
hold the earpiece to your ear. You may  
also activate the speakerphone function  
or use a headset.  
Answer a call on a If you are on a call and hear subdued  
second line ringing, a call is coming in on a second  
line. The line number on the display may  
be flashing. To answer this call, put your  
first call on hold and press the LINE key,  
then the line number of the second call.  
Answer with headset Press any key (other than END, a Nav key,  
or a softkey) to answer a call when a  
headset is plugged in.  
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If you want to Then  
Silence while ringing Press the END key to silence the ring.  
Change the Press the up/down volume buttons on  
ring volume the side of the handset during ringing.  
The default ring volumes are set in the  
User Profile menus.  
Activate or deactivate Press the Spkr softkey and speak towards  
the speakerphone the handset. Note that this feature may  
be unavailable in your facility.  
Adjust the Press the up/down volume buttons on  
speaker volume the side of the handset during the call.  
Adjust the Press the up/down volume buttons on  
headset volume the side of the handset during the call.  
Place a call on hold Press the Hold softkey.  
Resume a held call Press the LINE key followed by the line  
number key.  
Mute the microphone Press the Mute softkey.  
End the call Press the END key. Be sure to do this at  
the end of each call to return to the  
standby mode.  
Change the profile Press the Prof softkey and use the Nav  
keys to select a new profile while in  
standby mode. The selected profile is  
marked with an asterisk (*).  
Edit the phonebook Press the Phbk softkey from standby  
mode.  
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If you want to Then  
Display additional During a call press the FCN key to display  
features the softkeys programmed to additional  
features available in your facility. These  
might include transfer, conference,  
voicemail, etc.  
Turn on the backlight The backlight comes on when any key is  
pressed or when there is an incoming call  
and stays on for 10 seconds. It turns off  
after 10 seconds if another key is not  
pressed within that period.  
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ADVANCED FEATURES  
Facility-Specific Features  
Press the FCN key while off-hook or in a call to display the the soft-  
keys programmed for advanced telephony features such as transfer,  
conference, and voicemail. The features may be activated by press-  
ing the corresponding shortcut key. Contact your system adminis-  
trator for more information about custom features available in your  
facility.  
Speakerphone  
Your system administrator can enable or disable the speakerphone  
mode. If the speakerphone is enabled, it is activated by pressing the  
Spkr softkey. Press the Spkr softkey again to end speakerphone  
mode. The audio then transfers to the handset earpiece. When speak-  
erphone mode is disabled, Spkr will not appear as a softkey label.  
Predial  
Predial is automatically activated when you begin pressing numbers  
on the keypad while in standby mode. Up to 20 numbers may be  
pressed. The call is then placed by pressing the START key, NavOK,  
or the Spkr softkey. Press Save to add the dialed number to the  
phonebook before placing the call.  
Predial may be disabled in the Config Menu.  
Redial  
The Redl softkey is available in the standby mode. When it is  
pressed, a list of the last 10 outgoing calls will be displayed. Use  
the Nav keys to highlight the number and press START to dial the  
number.  
You may save any of these numbers to the phonebook by pressing  
the Save softkey. You may also view any entry already saved in the  
phonebook by pressing the View softkey.  
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Data Entry and Editing  
Enter numbers by pressing the buttons on the keypad. The blink-  
ing underscore identifies the current cursor position. When enter-  
ing alphanumeric strings, the CAPS/caps softkey will appear and  
may be pressed to toggle the case. Enter letters by repeatedly press-  
ing the corresponding key until the desired letter displays on the  
screen. Use the CAPS softkey to change the case as needed.  
To edit during entry, delete the character to the left of the cursor by  
pressing the Del softkey. To replace an entry, delete it by pressing  
the Clr softkey and then enter the new data. To edit an existing  
entry, use NavW and NavX to move the cursor position, and then  
press the Del softkey to delete the character to the left. Insert new  
data by pressing the buttons on the keypad.  
Alphanumeric entries:  
Key caps  
CAPS  
1
2
3
4
5
6
7
8
9
0
*
#
1
1
2 a b c  
3 d e f  
4 g h i  
5 j k l  
6 m n o  
7 p q r s  
8 t u v  
9 w x y z  
0
2 A B C  
3 D E F  
4 G H I  
5 J K L  
6 M N O  
7 P Q R S  
8 T U V  
9 W X Y Z  
0
* . - ! $ % & ’ ( ) + , : ; / \ = @ ~  
# <space>  
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Phonebook  
The phonebook in your NetLink 8000 Series Wireless Telephone  
can store up to 20 user-defined numbers. Open the phonebook list  
by pressing the Phbk softkey from the standby mode or by pressing  
the Save softkey during predial. You may add, delete, or edit a  
phonebook entry, open the speed-dial list or start a call from the  
phonebook.  
The phonebook list is sorted alphabetically. If the system speed-  
dial key has been programmed, it will be listed as the first entry  
with a greater-than symbol (>) as the first character. Only the sys-  
tem administrator may change this entry. The <new> option  
appears until the maximum number of entries has been entered.  
Phonebook List Options  
If you want to Then  
Dial number Press START or the Spkr softkey.  
Search for an entry Press the key corresponding to the first  
letter of the name. Use NavW and NavX  
to edit the search characters.  
View an entry Press NavOK.  
Enter a new name and Select the <new> option (if available) and  
number press the Edit softkey to open the enter  
number display.  
Delete an entry Press the Del softkey to delete an entry.  
Edit an entry Press the Edit softkey to open the enter  
number display and edit the existing  
number. Use the Nav keys to highlight and  
select an entry. Press the Dial softkey to  
dial the number.  
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Phonebook Edit Entry Options  
If you want to Then  
Dial number Press START or the Spkr softkey.  
Assign a speed-dial Press the Spdl softkey. Use the Nav keys  
number to this entry to highlight an empty slot and then press  
NavOK.  
Edit an entry Press the Edit softkey to open the enter  
number display and edit the existing  
number.  
Return to Press the Back softkey or NavOK.  
phonebook list  
Speed-Dial  
The NetLink 8000 Series Wireless Telephone can assign up to 10  
speed-dial keys to numbers entered into the phonebook.  
Open the speed-dial list by pressing the Spdl softkey from standby  
mode. If programmed, the first item on this list is the system-wide  
speed-dial number set by the system administrator. It is specially  
marked with a greater-than symbol (>) on the left side of the row.  
It is usually reserved for emergency situations.  
To make a speed-dial call, press and hold the corresponding key for  
one second. The system speed-dial key must be pressed for three  
seconds. The handset will display the name and number for one  
second before the call is dialed. You may press END during this sec-  
ond to terminate the call.  
You may also use the Nav keys to highlight a number or listing and  
then press START or the Spkr softkey to dial the number. The Exit  
softkey returns you to the standby mode.  
A phonebook entry may be assigned to a speed-dial key from the  
speed-dial list. Select the speed-dial key that you wish to assign and  
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then press the Set softkey to open the phonebook list. Use the  
search routine or the Nav keys to select the desired entry.  
Speed Dial Key 3  
Choose a Number  
>[System Name]  
[Name]  
[Name]  
[Name]  
Back  
Press NavOK to assign the selected name to that speed-dial key. The  
Back softkey returns you to the speed-dial list. Speed-dial entries  
may be edited through the phonebook, as described above.  
The Config Menu  
When the handset is in standby mode, press the Cfg softkey to enter  
the Config Menu. The handset cannot make or receive calls while in  
the Config Menu. This menu allows you to set user preferences.  
Refer to the diagrams on pages 24-25.  
Shortcut  
key  
Menu line  
Info line  
Config Menu  
General Settings  
3
Lock Keys  
User Profiles  
Phone Settings  
Push-to-talk  
Prof  
Pl  
Exit  
Scroll through menu options by using NavS and NavT. When an  
asterisk (*) appears to the left of an option, it indicates that the  
option is currently selected. Press the Exit softkey to return to  
standby mode. Use the Back softkey to return to the previous menu.  
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Config Menu Options  
Lock Keys  
User Profiles  
Silent  
Vibrate  
Loud  
Set as Active  
Ring Settings  
Noise Mode  
Telephone  
Soft  
Message Alert 1  
Message Alert 2  
Custom  
Ring in Headset  
Ring in Speaker  
Ring Cadence  
Ring Tone  
Warning Tones  
Key Tones  
Ring Volume  
Vibrate Cadence  
Ring Delay  
Push-to-talk  
continued on next page  
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continued from previous page  
Phone Settings  
Extension Info  
Extension Number  
Extension Name  
Keypad Autolock  
Display Contrast  
Use Hearing Aid  
Use No Hearing Aid  
Startup Song  
Play/Inhibit  
Predial  
Enable/Disable  
Push-to-talk  
System Info  
Default Channel  
Subscribed Channels  
PTT Audio Volume  
PTT Tone Volume  
Phone IP Address  
SVP IP Address  
Firmware Version  
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Toggle Options  
Some menu options that have only two possibilities operate on a  
toggle basis. The current setting is shown on the second row of the  
display, called the info line. Highlight the option and press NavOK  
to toggle between the settings. For example, when Ring in Headset  
is the menu option, Ring in Speaker will show on the info line. If  
you select Ring in Headset, Ring in Headset will show on the info  
line and the menu option will toggle to Ring in Speaker.  
Profiles  
Your handset ring behavior is established by five User Profiles:  
Silent, Vibrate, Loud, Soft, and Custom. The currently-active user  
profile is shown on the standby display. The ring behavior can eas-  
ily be changed by pressing the Prof softkey and selecting a new pro-  
file from the list when the handset is in standby mode. The  
currently-active profile is marked with an asterisk (*).  
User Profiles  
Choose a Profile  
3
Silent  
Vibrate  
*Loud  
Soft  
Prof  
P
Back  
Changing Ring Settings  
To change the ring tone or any other ring setting for any profile, go  
to User Profiles and select the profile. Select Ring Settings and then  
select Telephone for standard phone calls or one of the Message  
Alerts for text messages. Then select the ring option you want to  
adjust. See page 24 for the diagram that shows this sequence  
graphically.  
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Default Profile Settings  
Setting/Profile Silent  
Vibrate  
Off  
Soft  
Loud  
Custom  
Ring Cadence  
Off  
Telephone Telephone Telephone  
Ring Tone Tone 1  
Tone 1  
1
Tone 1  
Tone 1  
Tone 1  
5
Ring Volume  
Vibrate Cadence  
Ring Delay  
1
Off  
0
3
Off  
7
Off  
Telephone  
0
Telephone  
6
0
0
Noise Mode Normal  
Normal  
Normal  
Normal  
Normal  
Headset/Speaker Speaker Speaker Speaker Speaker Speaker  
Key Tones  
Warning Tones  
Push-to-talk*  
Off  
Off  
Off  
Off  
Off  
Off  
On  
On  
On  
On  
On  
On  
On  
On  
On  
*Push-to-talk is only available on the SpectraLink 8030 model.  
Contact your system administrator if you want to reset all user pro-  
files back to these default settings.  
27  
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Push-to-talk (PTT)  
The PTT feature allows NetLink 8030 Series Wireless Telephones  
to operate in a group broadcast mode that allows the handsets to  
behave like walkie-talkies, where a single handset can transmit to  
multiple listeners.  
1
3DEF  
1
3DEF  
1
3DEF  
1
3DEF  
1
3DEF  
2ABC  
2ABC  
2ABC  
2ABC  
2ABC  
4GHI  
7PQRS  
JKL  
TUV  
0
6MNO  
9WXYZ  
4GHI  
7PQRS  
JKL  
TUV  
0
6MNO  
9WXYZ  
4GHI  
7PQRS  
JKL  
TUV  
0
6MNO  
9WXYZ  
4GHI  
7PQRS  
JKL  
TUV  
0
6MNO  
9WXYZ  
4GHI  
7PQRS  
JKL  
TUV  
0
6MNO  
9WXYZ  
5
8
5
8
5
5
8
5
8
8
*
#
*
#
*
#
*
#
*
#
FCN  
LINE  
FCN  
LINE  
FCN  
LINE  
FCN  
LINE  
FCN  
LINE  
Transmitter  
Receivers  
PTT is enabled by the system administrator and set up by the user  
in the Config Menu. See the Config Menu options for setting up  
PTT. If the system administrator has disabled PTT, the PTT  
options will not appear in the Config Menu.  
If you want to Then  
Make a PTT call To call on the default channel, from  
standby mode press and hold the TALK  
button. Wait for the display to show  
Transmitting and then hold the handset  
approximately two inches from your  
mouth and speak.  
Respond to a PTT call Press and hold the TALK button during  
the 10-second wait period.  
End a wait period Press END.  
Select a different Press and release the TALK button.Use the  
PTT channel Nav keys or volume side buttons to  
highlight the desired channel. Press TALK  
to transmit.  
28  
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If you want to Then  
End one PTT call and Press the END key to exit the PTT call.  
start another one Press and release the TALK button and  
select a different channel from the list.  
Press and hold the TALK button to begin  
transmitting on the different channel.  
Receive a PTT Press the END key to end the telephone  
call while on a call. Now you can hear the PTT call.  
telephone call  
Transmit on the Press and release the TALK button. Select  
priority channel the priority channel from the list. Press  
and hold TALK, then speak.  
End a PTT call Press the END key to exit the PTT call.  
Change the Press the up/down volume buttons on  
PTT volume the side of the handset while transmitting  
or receiving a PTT call.  
Answer a telephone Press the START key. PTT transmissions  
call during a PTT will be pre-empted by the telephone call.  
transmission  
Start a telephone call Press the START key and dial the number.  
during a PTT PTT transmissions will be pre-empted  
transmission during the telephone call.  
Turn off PTT Change to a different profile (Silent and  
Vibrate disable PTT by default).  
Subscribe to Press the Cfg softkey to open the Config  
additional PTT Menu and select Push-to-talk.  
channels Select Subscribed Channels and then  
select the channels you want to add.  
Subscribed channels are marked with an  
asterisk (*).  
29  
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CHARGERS, BATTERY PACKS AND ACCESSORIES  
Accessories for the NetLink 8000 Series Wireless Telephone  
include three different charger models, three different Battery Pack  
models, a headset and several carrying options.  
Battery Packs  
The Battery Packs must be recharged periodically. Each type of  
Battery Pack requires a different amount of time to achieve a fully  
charged state from a fully depleted state. Three Battery Pack  
options are available  
Type  
Talk Time  
Standby Time Charging Time  
4 hours  
80 hours  
120 hours  
160 hours  
2 hours  
3 hours  
4 hours  
Standard  
Extended  
Ultra-Extended  
6 hours  
8 hours  
The Battery Pack icon on the status row indicates the charge  
amount remaining. Additionally the handset will sound warning  
tones and display the Battery Low message when there are fewer  
than two minutes of talk time remaining.  
A melody will play when the handset is powered on for the first  
time after being fully charged, unless this feature has been disabled.  
Each Battery Pack type has a different melody.  
See your system administrator if you have questions about the type  
of Battery Pack you have been issued.  
The type of Battery Pack is printed on the label.  
Remove the Battery Pack and view the label to  
determine the type of Battery Pack you have been  
issued.  
The Battery Pack can be changed while the call is still in progress.  
Do not press END. Quickly remove the discharged Battery Pack and  
replace with a charged Battery Pack, press END to turn the handset  
back on and then press START to resume the call.  
30  
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Charger Models  
Three charger models are available for the NetLink 8000 Series  
Wireless Telephone. The Single Charger will charge a single hand-  
set with an installed Battery Pack. The Dual Charger will charge the  
handset and a spare Battery Pack. The Quad Charger can charge up  
to four Battery Packs at a time. Any SpectraLink 8000 Series Bat-  
tery Pack can be charged in any charger.  
The Single and Dual Chargers allow the handset to remain opera-  
tive in speakerphone mode or with a headset while charging. Hand-  
sets may be charged while in standby mode, while in an active call  
or while turned off.  
Place the Single or Dual Charger on a flat, horizontal surface. Plug  
the power supply into the charger and into an appropriate wall out-  
let. The Quad Charger may be mounted on a horizontal or vertical  
surface.  
31  
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Charging Status  
The handset display and the LED on the Dual and Quad Chargers  
indicate whether or not charging is occurring or completed or if a  
Battery Pack failure has been detected.*  
Handset/LED Charging Status  
Charging The Battery Pack in the handset is  
charging.  
LED Solid On  
Note that in the Dual Charger, the  
handset’s Battery Pack takes charging  
precedence, and when it is finished  
charging, the single Battery Pack in the  
rear slot will charge.  
Charge Complete The Battery Pack in the handset has  
finished charging.  
LED Off Battery Pack fully charged, empty slot, or  
unit is not powered.  
Battery Failure  
Error. Battery Pack not able to be  
charged. Reinsert Battery Pack or replace  
Battery Pack.  
LED Flash  
* Note: the Single Charger does not have an LED indicator.  
32  
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Single Charger  
1
2
ABC  
3
DEF  
4
GHI  
5
JKL  
6
MNO  
7
PQR  
S
8
TUV  
9
WXYZ  
<
*
0
#
>
FC  
N
LIN  
E
The Single Charger is designed to allow the handset to remain  
operational through speakerphone or headset use while the hand-  
set's Battery Pack is being charged. The handset may also be  
charged while it is in standby mode or turned off.  
Place the handset in the Single Charger facing forward. While the  
handset is charging in standby mode, it will display its extension  
number and Charging…. An animated charge icon will indicate that  
charging is in progress. The handset is fully operational and will ring  
if called. When the handset is charging while turned off, only Charg-  
ing… will display and no calls will be received. The dots will be rac-  
ing during the charging cycle.  
When the handset is fully charged, Charge Complete will display.  
No charging information will display during an active call.  
33  
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Dual Charger  
1
2ABC  
3DEF  
4GHI  
5JKL  
6MNO  
7PQRS  
8TUV  
9WX  
YZ  
<
*
0
#
>
FC  
N
LIN  
E
LED indicator  
The Dual Charger is designed to charge the Battery Pack in the  
handset while it remains operational and also charge an additional  
Battery Pack in the rear charging bay. The handset has charging pri-  
ority when both slots are occupied.  
Place the handset in the front slot, facing forward. The Battery  
Pack alone snaps into the charging bay as shown in the illustration.  
The LED indicates the status of the Battery Pack in the rear bay.  
The handset displays its charging status as described for the Single  
Charger.  
When the handset is fully charged or is removed, the Battery Pack  
will begin charging.  
Note that the time it takes for the Battery Pack to charge will be  
lengthened if its charging cycle is interrupted for a handset to charge.  
34  
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Quad Charger  
The Quad Charger is designed to simultaneously charge four Bat-  
tery Packs. It may be mounted on a horizontal or vertical surface.  
The Battery Pack snaps into the charging slot. The LED above the  
occupied bay indicates the charging status of the Battery Pack in  
the bay.  
A flashing LED may indicate a Battery Pack failure.  
Verify the condition of the Battery Pack by the fol-  
lowing procedure before replacing it. First check  
the Battery Pack in a different bay or substitute  
another charger and repeat the operation that  
caused the failure. If the same Battery Pack lights  
a steady LED when inserted in a different bay or  
charger, the first charger may be faulty. Contact  
your system administrator for service information.  
35  
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Carrying Options  
The following options are available for handset protection and easy  
handset carrying and removal.  
Belt clip: Spring-loaded plastic belt clip that attaches to the back of  
the handset.  
Swivel belt clip: Swivel-style belt clip that attaches to the back of  
the handset with full 360 degree swivel or eight-position ratchet  
options.  
Swivel carrying case: Black leather case with keypad cover and  
swivel-style quick release belt clip.  
Rugged holster: Black holster with belt clip.  
Cord lanyard: Nylon cord lanyard with quick disconnect.  
Coiled lanyard: Plastic coiled lanyard with clothing clip.  
Headsets  
SpectraLink offers optional headsets (for North American only)  
for use in noisy environments or if you need to have your hands  
free while talking on the handset.  
To use the headset, simply plug it into the jack on the right side of  
the handset.  
While using a headset, the handset will ring according to the user  
profile setting established in the Headset/Speaker Ring option. The  
external ring will ring according to the setting of the profile.  
The headsets offered by SpectraLink are specially designed to work  
properly with the NetLink 8000 Series Wireless Telephone.  
SpectraLink does not recommend using other headsets.  
36  
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HANDSET ADMINISTRATION  
FAQs  
How does the handset power off and power on?  
The END key is the power on/power off key. Press and hold it to  
turn the handset on. Turn the handset off from the standby mode  
by pressing and holding the END key. If you are in an active call, end  
the call by pressing the END key. This returns the handset to the  
standby mode, then press END again to turn the handset off.  
How do I place a call and terminate a call?  
To place a call, press the START key and then dial the number. End  
the call by pressing the END key. You can also use the speakerphone  
instead of the START key.  
Can I change the ring?  
The ring is fully adjustable and may be set differently for different  
profiles. For a complete explanation of how to change the ring, see  
the Profile Settings section of this guide.  
How do I change the voice volume and the ringing volume?  
Whether using a headset, the speakerphone, or the internal  
speaker, the speaker volume for the current call may be raised or  
lowered by pressing the up and down volume buttons on the side  
of the handset.  
The volume buttons may be pressed while the handset is ringing to  
raise or lower the ring volume, which also changes the ring volume  
setting in the current profile.  
What is the range of the NetLink 8000 Series Wireless  
Telephone?  
As barriers affect radio transmission, there is no single answer for  
this question. Normally, you can expect the same range as with any  
other wireless device. However, if your facility has metal walls or  
other materials that inhibit radio waves, the range will be reduced.  
How do I charge the Battery Pack?  
The Battery Pack in the handset may be charged in a Single or Dual  
Charger without being removed from the handset by simply plac-  
37  
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ing the handset into the charger. A spare Battery Pack may be  
charged in the rear bay of the Dual Charger or in a Quad Charger.  
How long does the Battery Pack hold a charge?  
There are three different Battery Pack models and each has a dif-  
ferent charge capacity. The type of Battery Pack is printed on the  
label. Remove the Battery Pack and view the label to determine the  
type of Battery Pack you have been issued.  
Type  
Talk Time  
Standby Time Charging Time  
4 hours  
80 hours  
120 hours  
160 hours  
2 hours  
3 hours  
4 hours  
Standard  
6 hours  
8 hours  
Extended  
Ultra-Extended  
What features (transfer, mute, etc.) are available and how are  
they activated?  
Active call features such as Mute and Hold are available by pressing  
the softkey programmed to the feature. Additional features, such as  
Transfer and Conference, are locally programmed and usually acti-  
vated by pressing the FCN key and then the softkey that corre-  
sponds to the programmed feature. Contact your phone system  
administrator for detailed information on how to access these fea-  
tures in your facility.  
Can I use the NetLink 8000 Series Wireless Telephone at home?  
Access points installed in your facility transmit the radio waves emit-  
ted by your NetLink 8000 Series Wireless Telephone to the tele-  
phone system in your facility which links the handsets to each other  
and to the rest of the world. The handset operates only within range  
of these access points and therefore will not work in your home.  
How should I clean the handset?  
Wiping the handset surface with a water-dampened cloth or paper  
towel will remove most films or residues. If the soiling is too stub-  
born for plain water, a mild detergent solution may be used. A spray  
cleaner may be used with care. Do not spray at an angle. Do not allow  
liquid cleaners to seep into keypad. Be sure to wipe away any deter-  
gent residue with a clean water-dampened cloth. Do not immerse in  
any fluid.  
38  
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Specifications  
Radio frequency  
802.11b, 802.11g 2.4–2.4835  
(set by system  
administrtator)  
802.11a  
5.150–5.250  
5.250–5.350 DFS  
5.470–5.725 DFS  
5.725–5.825 DFS  
Transmission type Direct-sequence spread spectrum (DSSS)  
Transmit data rate Up to 54 Mb/s  
Radio QoS SpectraLink Voice Priority (SVP)  
Wireless security Wired Equivalent Privacy (WEP), 40-bit  
and 128-bit; Cisco FSR; WPA-PSK,  
WPA2-PSK  
FCC certification Part 15.247  
Management DHCP, TFTP  
Voice encoding G.711, G.729a/ab  
VoIP Protocols SpectraLink Radio Protocol (SRP)  
Transmit power Set by system administrator.  
Display Up to five lines of text plus two icon status  
rows and one row for softkey labels.  
NetLink 8020 Wireless 5.4" x 2.0" x 0.9"  
Telephone dimensions (13.7 x 5.1 x 2.3 cm)  
NetLink 8030 Wireless 5.7" x 2.0" x 0.9"  
Telephone dimensions (14.5 x 5.1 x 2.3 cm)  
NetLink 8020 Wireless 3.9 oz. ( 110.6 g) with  
Telephone weight Standard Battery Pack  
NetLink 8030 Wireless 4.2 oz. (119.1 g) with  
Telephone weight Standard Battery Pack  
Standard Battery Pack 4 hours talk, 80 hours standby  
capacity  
Extended Battery Pack 6 hours talk, 120 hours standby  
capacity  
Ultra-Extended Battery 8 hours talk, 160 hours standby  
Pack capacity  
39  
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Notes  
40  
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Notes  
41  
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Notes  
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Notes  
43  
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Notes  
44  
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Index  
A
Accessories  
D
Dial call  
Administration  
Answer call  
E
Edit  
B
Battery Packs  
F
Features  
C
Chargers  
H
Headset  
Config menu  
45  
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CARE OF YOUR HANDSET  
Avoid dropping the handset or knocking it against hard surfaces. Carry-  
ing the handset in a holster or carrying case will help protect it.  
There are no serviceable parts in the handset or chargers. You should  
not open the handset case or disassemble the chargers. Doing so will  
void your warranty.  
Turn off the handset and unplug chargers before you clean them. Take  
care not to exert undue pressure on charger electrical contacts while  
wiping.  
Wiping the handset surface with a water-dampened cloth or paper  
towel will remove most films or residues. If the soiling is too stubborn  
for plain water, a mild detergent solution may be used. A spray cleaner  
may be used with care. Do not spray at an angle. Do not allow liquid  
cleaners to seep into keypad. Be sure to wipe away any detergent resi-  
due with a clean water-dampened cloth. Do not immerse.  
Should the headset connector become dirty, you may experience a  
scratchy or intermittent signal. To clean the connector, dip the non-  
padded end of a wooden or paper cotton swab stick in isopropyl alco-  
hol. Gently insert in the connector and twist, repeating several times. If  
available, blow compressed air into the connector to clear debris.  
Keep the headset jack covered when it is not in-use.  
Using a carrying case may help protect the surfaces and help prevent  
liquids (e.g., rain) from entering into the interior of the handset.  
If your handset interior gets wet, do not try to accelerate drying with  
the use of an oven or a dryer as this will damage the handset and void  
the warranty. Instead, do the following:  
1. Immediately power off the handset.  
2. Remove the Battery Pack from handset.  
3. Shake excess liquid from the handset.  
4. Place the handset and Battery Pack in an upright position in an area  
that is at room temperature and has good airflow.  
5. Let the handset and Battery Pack dry for 72 hours before recon-  
necting the Battery Pack and/or powering on the handset.  
If the handset does not work after following the steps listed above,  
contact your phone system administrator for servicing information.  
47  
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SpectraLink Corporation  
5755 Central Avenue  
Boulder, CO 80301  
303 440 5330  
800 676 5465  
www.spectralink.com  
Trademark Information  
SpectraLink  
NetLink  
Are trademarks and registered trademarks of SpectraLink Corporation.  
The SpectraLink logo is a registered trademark in the United States of America  
and in other countries.  
Copyright © 2007 SpectraLink Corporation.  
All rights reserved  
Information in this document is subject to change without notice and does not  
represent a commitment on the part of SpectraLink Corporation. The software  
described in this document is furnished under a license and/or copyright and may  
only be used with the terms of SpectraLink’s software license agreement as found in  
this manual or at  
The software may be used only in accordance with the terms of the agreement. No  
part of this manual, or the software described herein, may be reproduced or transmit-  
ted in any form or by any means, electronic or mechanical, including photocopying  
and recording, for any purpose except for the sole intent to operate the product or  
without the express written permission of SpectraLink Corporation.  
P/N 72-1301-00-B  
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