NetLink Components
NetLink Telephony Gateway
NetLink SVP Server
NetLink Wireless Telephones
Quick Start Guide
NetLink Telephony Gateway environments
Vendor IP environments
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Quick Start Guide
NetLink Components
Note concerning the NetLink Telephony Gateway and the NetLink SVP Server:
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense.
Note concerning shielded cable:
SpectraLink recommends the use of shielded cable for all external signal connections in order to maintain FCC
Part 15 emissions requirements.
Note concerning the NetLink Wireless Telephones:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
TUV Rheinland of North America is a Nationally Recognized Testing Laboratory
(NRTL) in the United States and is accredited by the Standards Council of Canada to test
and certify products to Canadian National Standards. Clients can demonstrate compliance
for both U.S. and Canadian markets through a single mark (cTUVus) on their product(s)
which denotes compliance to U.S. and Canadian National Standards.
WARNING: Changes or modifications to this equipment not approved by SpectraLink
Corporation may cause this equipment to not comply with part 15 of the FCC rules and
void the user’s authority to operate this equipment.
WARNING: SpectraLink products contain no user-serviceable parts inside. Refer
servicing to qualified service personnel.
IMPORTANT SAFETY INFORMATION
Follow these general precautions while installing telephone equipment:
•
Never install telephone wiring during a lightning storm.
•
Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations.
•
•
Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
Use caution when installing or modifying telephone lines
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NetLink Components
Table of Contents
1. About This Document
1.1
1.2
1.3
SpectraLink Corporation Model Numbers
Referenced Documents
Customer Support Hotline
2. NetLink Overview
2.1
2.2
NetLink Telephony Gateway (SRP) environments
Other IP Protocol environments
3. NetLink Component Setup Sequence
4. System Diagrams
4.1
4.2
System Diagram for other IP Protocol environment
System Diagram for NetLink Telephony Gateway environments
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Quick Start Guide
NetLink Components
1. About This Document
This document is a short guide to the installation, setup, and maintenance of the
SpectraLink NetLink Wireless Telephone System when utilized with a traditional
PBX or IP Telephony Server. It outlines the steps to install and configure the
NetLink Telephony Gateway, the NetLink SVP Server, and the NetLink Wireless
Telephones.
1.1 SpectraLink Corporation Model Numbers
This document covers the following registered model numbers:
TGA116, SVP100, SNP2400, RNP2400
1.2 Referenced Documents
SpectraLink 8000 Telephony Gateway: Administration Guide for SRP (1725-36028-001)
SpectraLink 8000 SVP Server: Administration Guide for SRP (1725-36032-001)
SpectraLink e340/h340/i640 Wireless Telephone Configuration and Administration Guide
(SRP) (72-1065-09)
SpectraLink SVP Server: Administration Guide for Mitel and Cisco (1725-36031-001)
SpectraLink Wireless Telephone: Configuration and Administration
for Cisco CallManager/CallManagerExpress (72-1082-02)
for Mitel Networks 3300 and SX-200 ICP (72-1084-02)
SpectraLink 8002, e340/h340/i640 Wireless Telephone Configuration Cradle Administration
Guide (1725-36036-001)
Above documents are available at
Polycom WLAN Compatibility Table (1725-36040-001)
Access Point Configuration Guide (1725-36xxx-001 where xxx indicates a number
corresponding to the type of access point.)
Above documents are available at
LinkPlus Interface Guide (1725-361xx-001 where xx indicates a number corresponding
to the type of PBX), available at
Deploying Enterprise-Grade Wi-Fi Telephony white paper, available at
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1.3 Customer Support Hotline
SpectraLink wants you to have a successful installation. If you have questions please
contact our Customer Support Hotline at (800) 775-5330. The hotline is open
Monday through Friday, 6 a.m. to 6 p.m. Mountain time.
For Technical Support: [email protected]
For Knowledge Base: http://www.polycom.com/usa/en/support/voice/voice.html
For Return Material Authorization: [email protected]
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2. NetLink Overview
There are two basic types of NetLink environments – those that utilize SpectraLink
Radio Protocol (SRP) with the NetLink Telephony Gateway and those that use IP
protocols from third-party vendors. This document will outline the setup of both
types of systems.
2.1 NetLink Telephony Gateway (SRP) environments
The components that must be installed and configured in a SRP system are the
NetLink Telephony Gateway and NetLink Wireless Telephones. The NetLink SVP
Server is required for systems that use five or more NetLink Telephony Gateways.
Software for the NetLink Wireless Telephones resides on the NetLink Telephony
Gateway, which functions as a TFTP server for over-the-air downloading by the
NetLink Wireless Telephones.
Configuration is done through system menus for the NetLink Telephony Gateway
and NetLink SVP Server. These are usually viewed via a computer that is connected
to the device through a serial port (null-modem cable) or through a Telnet session on
the LAN. The series of screens containing menus and options for configuring and
maintaining the NetLink components is called the Administration Console. Full
information is available in SpectraLink 8000 Telephony Gateway: Administration Guide for
SRP.
A NetLink SVP Server is required if a NetLink system has five or more NetLink
Telephony Gateways. In even larger systems, additional NetLink SVP Servers are
required. NetLink SVP Server menus and options are fully described in SpectraLink
8000 SVP Server: Administration Guide for SRP.
NetLink Wireless Telephones are configured after the NetLink Telephony Gateway
and NetLink SVP Server are installed and configured. The complete NetLink
Wireless Telephone configuration instructions are in SpectraLink e340/h340/i640
Wireless Telephone Configuration and Administration Guide (SRP).
2.2 Other IP Protocol environments
The NetLink components that must be installed and configured in other IP protocol
environments are the NetLink SVP Server and NetLink Wireless Telephones.
NetLink SVP Server menus and options are fully described in SpectraLink SVP Server:
Administration Guide for Mitel and Cisco.
Each type of IP protocol requires a different configuration for the NetLink Wireless
Telephones. IP protocols that are available are listed in the Referenced Documents in
section 1.3. The complete NetLink Wireless Telephone configuration instructions
for the available IP protocols are in SpectraLink Wireless Telephone: Configuration and
Administration for [IP Protocol]. Additional protocols may be available. Contact
SpectraLink Customer Service for assistance.
A TFTP server must be designated on the WLAN for updating the NetLink SVP
Server and the NetLink Wireless Telephones.
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3. NetLink Component Setup Sequence
Generally, the installation and configuration process follows these steps.
1. WLAN Set up the LAN: A wireless LAN must be properly configured and
operational through the use of 802.11b wireless access points (APs). All NetLink
components must be on the same subnet. See the Polycom WLAN Compatibility
Table for APs that have been tested with NetLink Wireless Telephones. A TFTP
server must be present in a system that does not use SRP. The NetLink
Telephony Gateways functions as a TFTP server in SRP environments.
2. Access Point Configuration Access points (APs) are NOT configured from
the Administration Console. They are administered independently as covered in
the Access Point Configuration Guide for the specific type of access point in use.
3. Install NetLink Telephony Gateway Install the NetLink Telephony
Gateway(s) and the NetLink SVP Server(s), if required per document
instructions. This entails the physical placement of the devices and their related
equipment.
Install NetLink SVP Server Required for other IP protocols, required if five
or more NetLink Telephony Gateways are installed, optional if fewer than five
NetLink Telephony Gateways are installed.
4. Software Update: Ensure the most recent software is installed on the NetLink
Telephony Gateway and/or NetLink SVP Server. Download and install more
recent versions, if necessary. Downloads for NetLink components are available
per document instructions for each component.
5. Software Update Download and install software for the NetLink Wireless
Telephones per document instructions. When each the handset is powered up
for the first time, it will automatically download this software over the air.
6. NetLink Telephony Gateway Configuration Configure the NetLink
Telephony Gateway(s) network parameters and the interface to the host
telephone system. Configure the ports for each of the 16 possible NetLink
Wireless Telephones associated with each NetLink Telephony Gateway.
NetLink SVP Server Configuration Configure the NetLink SVP Server(s)
network parameters per document instructions.
7. NetLink Wireless Telephone Configuration Program the Admin menu in
each NetLink Wireless Telephone and set end user preferences in the Standby
menu per document instructions. The NetLink Configuration Cradle may be
used for this process. See SpectraLink 8002, e340/h340/i640 Wireless Telephone
Configuration Cradle Administration Guide for complete instructions.
8. Site Certification Test and certify the site per document instructions located in
the SpectraLink Wireless Telephone Configuration and Administration document for
your system.
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NetLink Components
4. System Diagrams
The following diagrams show two examples of WLAN systems that utilize NetLink
components. The first diagram shows a system that utilizes a third-party IP protocol
with NetLink components. The second diagram shows an example of a larger
NetLink Telephony Gateway environment utilizing five NetLink Telephony
Gateways and an SVP Server.
4.1 System Diagram for other IP Protocol environment
Access Point
TFTP Server
NetLink SVP Server
NetLink
Wireless
Telephones
Ethernet Switch
Access Point
Vendor IP Platform
optional
Wireless
POS
PSTN
or
PBX
Vendor IP
Phones
NetLink
Wireless
Telephones
Ethernet cable
Phone cable
Device supplied by
SpectraLink
Vendor IP telephony server architecture example
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4.2 System Diagram for NetLink Telephony Gateway environments
Administrative
Computer
Access Point
NetLink SVP Server
Ethernet Switch
Wireless
Telephones
Access Point
NetLink Telephony
Gateway
optional
NetLink Telephony
Gateway
Wireless
POS
NetLink Telephony
Gateway
NetLink Telephony
Gateway
NetLink Telephony
Gateway
CAT 5 cable
25 pair cable
Multiple phone cables
Phone cable
Demarc Block
Device supplied by
SpectraLink
PBX
Desksets
(Five NetLink Telephony Gateways with NetLink SVP Server example)
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