Before Use >
4
Before Use
Congratulations on your purchase of this Sony VAIO® computer and welcome to the on-screen User Guide. Sony has
combined leading-edge technology in audio, video, computing, and communications to provide you with a state-of-the-art
computing experience.
!
External views illustrated in this manual may look slightly different from those of your computer.
How to find specifications
Some features, options, and supplied items may not be available on your computer.
To find out about the configuration of your computer, visit the Sony online support web site at the following URLs:
❑ For customers in USA
❑ For customers in Canada
❑ For customers in Spanish-speaking Latin American countries or areas
❑ For customers in Brazil
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Before Use >
5
About Models with Windows 7 Starter
On models with the Windows 7 Starter operating system, you cannot use some of the features available on models with other
editions of the Windows 7 operating system. Among those described in this User Guide, for example, you cannot use the
following:
❑ Ad-hoc connections of the wireless LAN function
❑ Multiple Monitors function
❑ Long Battery Life Wallpaper Setting of the VAIO Control Center
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Before Use >
Finding More about Your VAIO Computer
6
Finding More about Your VAIO Computer
This section provides support information about your VAIO computer.
1. Printed Documentation
❑ Quick Start Guide — An overview of components connection, set-up information, etc.
❑ Safety Information — Safety guidelines and owner information.
2. On-screen Documentation
❑ Help and Support — General information and technical assistance for your VAIO computer.
To access Help and Support:
1
2
Click Start
and Help and Support.
Choose from the following categories to find the answers you need.
Get started with my VAIO Get help with Internet and wireless setup, security setup, personalizing your VAIO computer, creating
recovery discs, and more.
Use my VAIO
Get assistance with your VAIO computer by accessing interactive VAIO tutorials, how-to articles, the VAIO
technology page, specifications, and system and software information.
You can find useful documentation such as general and model specific user guide on your VAIO computer.
Troubleshoot my VAIO
Maintain and troubleshoot your VAIO computer with VAIO Care, system restore, backup and recovery, and
contact Sony support.
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Before Use >
Finding More about Your VAIO Computer
7
❑ Program help files — May be included with the preinstalled software programs on your computer. You may be able to
access the help files from the help menu on a specific program.
❑ SmartWi™ Connection Utility Help — Information about setting up Bluetooth®, wireless LAN, GPS, and wireless WAN
functions.
Some features and options may not be available on your computer.
See the specifications to find out about the configuration of your computer.
To access this on-screen guide:
1
2
Click Start, All Programs, and SmartWi Connection Utility.
Click SmartWi Connection Utility Help.
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Before Use >
Finding More about Your VAIO Computer
8
3. Support Web Sites
❑ Sony online support web site
The Sony online support web site provides instant access to information on commonly encountered problems. Type a
description of the problem and the Knowledge Database searches for the corresponding solutions online.
❑ For customers in USA
❑ For customers in Canada
❑ For customers in Spanish-speaking Latin American countries or areas
❑ For customers in Brazil
❑ Operating system online support web site
Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can
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Before Use >
Finding More about Your VAIO Computer
9
4. Customer Information Center
If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers
on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information
readily available:
1
Your VAIO computer model
You can find it at the lower right corner of the display on the computer.
Your computer's serial number
2
You can find it on the bottom, the back panel, or inside the battery compartment of your Sony VAIO computer. The serial
number is the last 7 digits of the number below the barcode.
3
4
5
The operating system on your computer
The hardware component or the software program that is causing the problem
A brief description of the problem
5. In Store Service & Support (available in USA only)
Make an appointment with a Sony certified technician at a U.S. Sony Style store and get personalized service and support
for your VAIO PC. Sony Style Backstage Technicians can assist with the setup of your new VAIO PC, system optimization,
data rescue, and any repair service you might need.
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Before Use >
Ergonomic Considerations
10
Ergonomic Considerations
You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt
to take account of the following ergonomic considerations for both stationary and portable environments:
❑ Position of your computer – Place the computer directly in front of you. Keep your forearms horizontal, with your wrists
in a neutral, comfortable position while using the keyboard or the pointing device. Let your upper arms hang naturally at
your sides. Take frequent breaks while using your computer. Excessive use of the computer may strain eyes, muscles, or
tendons.
❑ Furniture and posture – Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the
floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning
far backwards.
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Before Use >
Ergonomic Considerations
11
❑ Viewing angle of the computer display – Use the display tilting feature to find the best position. You can reduce eye
strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display
as well.
❑ Lighting – Choose a location where windows and lights do not cause glare and reflection on the display. Use indirect
lighting to avoid bright spots on the display. Proper lighting adds to your comfort and work efficiency.
❑ Positioning an external display – When using an external display, set the display at a comfortable viewing distance.
Make sure the display screen is at or slightly below eye level when you are sitting in front of the monitor.
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Getting Started >
12
Getting Started
This section describes how to get started using your VAIO computer.
!
Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Upon completion,
connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturer's instructions.
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Getting Started >
Locating Controls and Ports
13
Locating Controls and Ports
Take a moment and see the following reference lists to identify the controls and ports on your computer.
!
The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. It may also vary in some
countries or areas.
Control and Port Mark List
Control/port mark
Control/port name
MOTION EYE
WIRELESS
"Memory Stick Duo" slot (page 35)
Your computer supports only Duo-size "Memory Stick".
SD
1
Power switch
USB port (page 66)
Compliant with the USB 2.0 standard and supports high-/full-/low- speeds.
Network (LAN) port (page 46)
a
m
i
Monitor port (page 61)
Microphone jack (page 65)
Headphones jack (page 59)
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Getting Started >
Locating Controls and Ports
14
Location List of Controls and Ports without Marks
Control/port name
Location
Built-in microphone (monaural)
Media Access indicator (page 15)
Security slot
Located on the left side of the built-in MOTION EYE camera.
Located next to the "Memory Stick Duo" slot and the SD memory card slot.
Located on the right side of the USB ports.
Located on the left side of the monitor port.
DC IN port
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Getting Started >
About the Indicator Lights
15
About the Indicator Lights
Your computer is equipped with the following indicator lights:
Indicator
Functions
Power 1
Illuminates in green while the computer is on, blinks slowly in orange while the computer is in Sleep mode, and
turns off when the computer is turned off or enters Hibernate mode.
Illuminates while the battery pack is charging. See Charging the Battery Pack (page 21) for more information.
Charge
Built-in MOTION EYE camera
Media Access
Illuminates while the built-in camera is in use.
Illuminates while data access to a memory card, such as "Memory Stick" and an SD memory card, is in
progress. (Do not place the computer into Sleep mode or turn it off while this indicator light is lit.) When the
indicator light is unlit, the memory card is not in use.
Illuminates while data access to the built-in storage device is in progress. Do not place the computer into Sleep
mode or turn it off while this indicator light is lit.
Disc drive
Num lock
Caps lock
Press the Num Lk key to activate the numeric keypad. Press it a second time to deactivate the numeric keypad.
The numeric keypad is not active when the indicator light is unlit.
Press the Caps Lock key to type letters in uppercase. Letters appear in lowercase if you press the Shift key
while the indicator light is lit. Press the key a second time to turn off the indicator light. Normal typing resumes
when the Caps lock indicator light is turned off.
Press the Fn+Scr Lk keys to change how you scroll the display. Normal scrolling resumes when the Scroll lock
indicator light is turned off. The Scr Lk key functions differently depending on the program you are using and
does not work with all programs.
Scroll lock
WIRELESS
Illuminates while one or more wireless options are enabled.
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Getting Started >
Connecting a Power Source
16
Connecting a Power Source
You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer.
Using the AC Adapter
While your computer is directly connected to an AC power source and has a battery pack installed, it uses power from the
AC outlet.
✍
Use only the supplied AC adapter for your computer.
To use the AC adapter
1
2
3
Plug one end of the power cord (1) into the AC adapter (3).
Plug the other end of the power cord into an AC outlet (2).
Plug the cable from the AC adapter (3) into the DC IN port (4) on the computer.
!
The shape of the DC In plug varies depending on the AC adapter.
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Getting Started >
Connecting a Power Source
17
✍
To disconnect your computer completely from an AC power source, unplug the AC adapter from the AC outlet.
Make sure that the AC outlet is easily accessible.
If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode (page
28).
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Getting Started >
Using the Battery Pack
18
Using the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of delivery.
Installing/Removing the Battery Pack
To install the battery pack
1
2
3
Turn off the computer and close the LCD screen lid.
Slide the battery LOCK switch outward.
Slide the battery pack diagonally into the battery compartment until the projection (1) on either side of the battery
compartment fits into the cut (2) on either side of the battery pack.
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Getting Started >
Using the Battery Pack
20
To remove the battery pack
!
You may lose data if you remove the battery pack while your computer is on and not connected to the AC adapter or if you remove the battery pack
while the computer is in Sleep mode.
1
2
3
Turn off the computer and close the LCD screen lid.
Slide the battery LOCK switch outward.
Slide the battery RELEASE latch outward.
The battery pack is unlocked and its front-side edge is slightly raised.
4
Put your fingertip on the raised edge, lift the battery pack in the direction of the arrow, and slide it away from the computer.
!
This computer is designed to operate only with genuine Sony battery packs.
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Getting Started >
Using the Battery Pack
21
Charging the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of delivery.
To charge the battery pack
1
2
Install the battery pack.
Connect the computer to a power source with the AC adapter.
The charge indicator light is on while the battery pack is charging. When the battery pack charges close to the maximum
charge level you selected, the charge indicator turns off.
Charge indicator status
Meaning
Lit in orange
The battery pack is charging.
Blinks along with the green
power indicator
The battery pack is running out of power.
(Normal mode)
Blinks along with the orange
power indicator
The battery pack is running out of power.
(Sleep mode)
Blinks fast in orange
A battery error has occurred due to a failed battery
pack or an unlocked battery pack.
!
Charge the battery pack as described in this manual from your first battery charge.
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Getting Started >
Using the Battery Pack
22
✍
Keep the battery pack in your computer while it is directly connected to an AC power source. The battery pack continues to charge while you are using
the computer.
When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to
recharge the battery pack or shut down your computer and install a fully charged battery pack.
Your computer is supplied with a lithium ion battery pack and can be recharged any time. Charging a partially discharged battery pack does not affect
the life of battery.
While some software applications or peripheral devices are in use, your computer may not enter Hibernate mode even when the remaining battery life
becomes short. To avoid loss of data while the computer is running on the battery, you should save your data frequently and manually activate a power
management mode, such as Sleep or Hibernate.
If the battery pack runs out of power while the computer is in Sleep mode, you will lose all unsaved data. Going back to the previous work state is
impossible. To avoid loss of data, you should save your data frequently.
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Getting Started >
Using the Battery Pack
23
Checking the Battery Charge Capacity
The battery charge capacity gradually decreases as the number of battery charging increases or the duration of use of the
battery pack extends. To get the most out of the battery pack, check the battery charge capacity and change the battery
settings.
To check the battery charge capacity
1
2
Click Start, All Programs, and VAIO Control Center.
Click Power Management and Battery.
✍
Additionally, you can enable the battery care function to extend the life of the battery pack.
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Getting Started >
Using the Battery Pack
24
Extending the Battery Life
When your computer is running on battery power, you can extend the battery life using the following methods.
!
On models with the Windows 7 Starter operating system, you cannot use some of the features described in this User Guide. See About Models with
❑ Decrease the LCD brightness of your computer screen.
❑ Set the wallpaper in Long Battery Life Wallpaper Setting as your desktop background with the VAIO Control Center.
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Getting Started >
Shutting Down Your Computer Safely
25
Shutting Down Your Computer Safely
To avoid losing unsaved data, be sure to shut down your computer properly, as described below.
To shut down your computer
1
2
3
Turn off any peripherals connected to the computer.
Click Start and the Shut down button.
Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off
automatically.
The power indicator light turns off.
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Getting Started >
Using the Power Saving Modes
26
Using the Power Saving Modes
You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode,
your computer has two distinct power saving modes to suit your preference: Sleep and Hibernate.
!
If you do not intend to use your computer for an extended period of time while it is disconnected from an AC power source, place the computer into
Hibernate mode or turn it off.
If the battery pack runs out of power while your computer is in Sleep mode, you will lose all unsaved data. Going back to the previous work state is
impossible. To avoid loss of data, you should save your data frequently.
Mode
Description
Normal mode
This is the normal state of your computer while it is in use. The green power indicator light is lit while the
computer is in this mode.
Sleep mode
Sleep mode turns off the LCD screen and places the built-in storage device(s) and the CPU into a low power
consumption mode. The orange power indicator light blinks slowly while your computer is in this mode. Your
computer comes out of Sleep mode quicker than out of Hibernate mode. However, Sleep mode uses more
power than Hibernate mode.
Hibernate mode
While your computer is in Hibernate mode, the state of the system is saved on the built-in storage device(s) and
power is turned off. Even when the battery pack runs out of power, no data will be lost. The power indicator light
is unlit while your computer is in this mode.
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Getting Started >
Using the Power Saving Modes
27
Using Sleep Mode
To activate Sleep mode
Click Start, the arrow
next to the Shut down button, and Sleep.
To return to Normal mode
❑ Press any key.
❑ Slide the power switch (in the direction of G on the switch).
!
If you slide (in the direction of G on the switch) and hold the power switch for more than four seconds, your computer will turn off automatically. You
will lose all unsaved data.
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Getting Started >
Using the Power Saving Modes
28
Using Hibernate Mode
To activate Hibernate mode
Press the Fn+F12 keys.
Alternatively, you can click Start, the arrow next to the Shut down button, and Hibernate.
!
Do not move your computer before its power indicator light turns off.
To return to Normal mode
Slide the power switch (in the direction of G on the switch).
!
If you slide (in the direction of G on the switch) and hold the power switch for more than four seconds, your computer will turn off automatically.
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Getting Started >
Updating Your Computer
29
Updating Your Computer
Be sure to update your VAIO computer with the following software applications for enhancing your computer’s efficiency,
security, and functionality.
The VAIO Update automatically notifies you of new updates for enhancing your computer's performance available on the
Internet, and downloads and installs them on the computer.
❑ Windows Update
Click Start, All Programs, and Windows Update and then follow the on-screen instructions.
❑ VAIO Update 5
Click Start, All Programs, and VAIO Update 5 and then follow the on-screen instructions.
!
Your computer must be connected to the Internet to download the updates.
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Using Your VAIO Computer >
Using the Keyboard
31
Using the Keyboard
Your keyboard has additional keys that perform model-specific tasks.
Combinations and Functions with the Fn Key
✍
Some keyboard functions can be used only after the operating system is finished launching.
Combination/Feature
Fn + % (F2): muting
Function
Turns on and off the built-in speakers or the headphones.
Fn + 2 (F3/F4): volume control
Changes the volume level.
To increase the volume, keep pressing the Fn+F4 keys or press the Fn+F4 keys and then the
M or , key.
To decrease the volume, keep pressing the Fn+F3 keys or press the Fn+F3 keys and then the
m or < key.
Fn + 8 (F5/F6): brightness control
Changes the LCD brightness of your computer screen.
To increase lighting intensity, keep pressing the Fn+F6 keys or press the Fn+F6 keys and then
the M or , key.
To decrease lighting intensity, keep pressing the Fn+F5 keys or press the Fn+F5 keys and then
the m or < key.
Switches the display output between your computer screen, an external display, simultaneous
output to both, and multiple displays with both that function as a single desktop. Press the Enter
key to select the display output.
Fn +
/T (F7): display output
!
If you disconnect a display cable from your computer while an external display is selected as the display
output destination, the computer screen goes blank. In such a case, press the F7 key twice while holding
down the Fn key, and then press the Enter key to switch the display output to the computer screen.
Multiple displays may not be supported depending on the operating system on your computer.
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Using Your VAIO Computer >
Using the Keyboard
32
Combination/Feature
Function
Provides the lowest level of power consumption. When you execute this command, the states
of the system and the connected peripheral devices are saved to the built-in storage device and
the system power is turned off. To return the system to its original state, use the power switch
to turn on the power.
Fn +
(F12): hibernation
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Using Your VAIO Computer >
Using the Touch Pad
33
Using the Touch Pad
You can point to, select, drag, and scroll objects on the screen using the touch pad.
Action
Point
Description
Slide your finger on the touch pad (1) to place the pointer (2) on an item or object.
Press the left button (3) once.
Click
Double-click
Right-click
Drag
Press the left button twice in a row.
Press the right button (4) once. With many applications, this action displays a context-sensitive shortcut menu (if any).
Slide your finger on the touch pad while pressing the left button.
Scroll
Slide your finger along the right edge of the touch pad to scroll vertically. Slide your finger along the bottom edge to scroll
horizontally (the scroll function is available only with applications that support a touch pad scroll feature).
✍
You can disable/enable the touch pad while a mouse is connected to your computer. To change the touch pad settings, use the VAIO Control Center.
!
Be sure to connect a mouse before disabling the touch pad. If you disable the touch pad before connecting a mouse, you will be able to use only the
keyboard for pointer operations.
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Using Your VAIO Computer >
Using the Built-in Camera
34
Using the Built-in Camera
Your computer is equipped with a built-in MOTION EYE camera.
Some features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
With the appropriate image capture software, you can perform the following operations:
❑ Capture still images and movies
❑ Sense and capture object movements for monitoring purposes
❑ Edit captured data
✍
Turning on the computer activates the built-in camera.
Video calls are possible with the appropriate software.
!
Launching or exiting your instant messaging or video editing software does not activate or deactivate the built-in camera.
Do not place your computer into Sleep or Hibernate mode while you are using the built-in camera.
To use the image capture software
1
2
Click Start, All Programs, ArcSoft WebCam Companion 3, and WebCam Companion 3.
Click your desired icon in the main window.
For detailed information on how to use the software, see the help file included with the software.
✍
When capturing an image or a movie in a dark place, click the Capture icon in the main window, and then click the WebCam Settings icon and select
the low light or low light compensation option in the properties window.
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Using Your VAIO Computer >
Using "Memory Stick"
35
Using "Memory Stick"
"Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing
digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable,
it can be used for external data storage.
Before You Use "Memory Stick"
The "Memory Stick Duo" slot on your computer can accommodate the following sizes and types of media:
❑ "Memory Stick Duo"
❑ "Memory Stick PRO Duo"
!
Your computer supports only Duo-size "Memory stick", and does not support standard-size "Memory Stick".
The "Memory Stick Duo" slot on your computer does not support 8-bit parallel data transfer (high-speed data transfer).
For the latest information about "Memory Stick", visit [memorystick.com] at http://www.memorystick.com/en/.
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Using Your VAIO Computer >
Using "Memory Stick"
36
Inserting and Removing "Memory Stick"
To insert "Memory Stick"
1
2
3
Locate the "Memory Stick Duo" slot.
Hold "Memory Stick" with the arrow facing upward and pointing toward the slot.
Carefully slide "Memory Stick" into the slot until it clicks into place.
Do not force the media into the slot.
✍
If "Memory Stick" does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
"Memory Stick" is automatically detected by your system and the contents of "Memory Stick" are displayed. If nothing appears on the desktop, click
Start, Computer, and double-click the "Memory Stick" icon.
The "Memory Stick" icon will appear in the Computer window after you insert "Memory Stick" into the slot.
!
Before using "Memory Stick Micro" ("M2"), be sure to insert it into an "M2" Duo adaptor. If you insert the media directly into the "Memory Stick Duo"
slot without the adaptor, you may not be able to remove it from the slot.
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Using Your VAIO Computer >
Using "Memory Stick"
37
To remove "Memory Stick"
!
Do not remove "Memory Stick" while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load,
so make sure the indicator light is unlit before removing "Memory Stick".
1
2
3
Locate the "Memory Stick Duo" slot.
Check that the Media Access indicator light is unlit.
Push in "Memory Stick" toward the computer and release.
"Memory Stick" ejects.
4
Pull "Memory Stick" out of the slot.
!
Be sure to remove "Memory Stick" gently, or it may pop out unexpectedly.
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Using Your VAIO Computer >
Using "Memory Stick"
38
Formatting "Memory Stick"
To format "Memory Stick"
"Memory Stick" is formatted by default and is ready for use.
If you want to reformat the media with your computer, follow these steps.
!
Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media.
Formatting "Memory Stick" erases the entire data stored on the media. Before formatting the media, make sure that it does not contain your valuable
data.
Do not remove "Memory Stick" from the slot while formatting. This could cause a malfunction.
Locate the "Memory Stick Duo" slot.
1
2
3
4
5
Carefully slide "Memory Stick" into the slot until it clicks into place.
Click Start and Computer.
Right-click the "Memory Stick" icon and select Format.
Click Restore device defaults.
!
The size of the allocation unit and file system may change.
Do not select NTFS from the File system drop-down list as it may cause a malfunction.
✍
The formatting process will be completed more quickly if you select Quick Format in Format options.
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Using Your VAIO Computer >
Using "Memory Stick"
40
Notes on Using "Memory Stick"
❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 32 GB
that are available as of January 2010. However, not all "Memory Stick" are guaranteed of compatibility.
❑ Be sure to hold "Memory Stick" with the arrow pointing in the correct direction as you insert it into the slot. To avoid
damaging your computer or the media, do not force "Memory Stick" into the slot if you cannot insert it smoothly.
❑ Use care when inserting or removing "Memory Stick" from the slot. Do not force it in or out of the slot.
❑ Inserting "Memory Stick" with multiple conversion adaptors is not guaranteed of compatibility.
❑ The “Memory Stick” slot on your computer does not support the copyright protection feature of “Memory Stick”.
❑ Except for your personal use, it is against the copyright law to use any audio and/or image data you recorded without prior
consent from the respective copyright holders. Accordingly, "Memory Stick" with such copyrighted data can be used only
within the law.
❑ Do not insert more than one "Memory Stick" into the slot. Improper insertion of the media may damage both your
computer and the media.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
41
Using Other Modules / Memory Cards
Using the SD Memory Card
Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras,
camcorders, music players, and other audio/video devices.
Before you use the SD memory card
The SD memory card slot on your computer can accommodate the following memory cards:
❑ SD memory card
❑ SDHC memory card
For the latest information on compatible memory cards, see Finding More about Your VAIO Computer (page 6) to visit the
appropriate support web site.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
42
To insert an SD memory card
1
2
3
Locate the SD memory card slot.
Hold the SD memory card with the arrow facing upward and pointing toward the slot.
Carefully slide the SD memory card into the slot until it clicks into place.
Do not force the card into the slot.
✍
The SD memory card icon will appear in the Computer window after you insert the card into the slot.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
43
To remove an SD memory card
1
2
3
Locate the SD memory card slot.
Check that the Media Access indicator light is unlit.
Push in the SD memory card toward the computer and release.
The SD memory card ejects.
4
Pull the SD memory card out of the slot.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
44
Notes on Using Memory Cards
General notes on using the memory card
❑ Be sure to use memory cards that are compliant with the standards supported by your computer.
❑ Be sure to hold the memory card with the arrow pointing in the correct direction as you insert it into the slot. To avoid
damaging your computer or the media, do not force the memory card into the slot if you cannot insert it smoothly.
❑ Use care when inserting or removing the memory card from the slot. Do not force it in or out of the slot.
❑ Do not remove the memory card while the media access indicator light is lit. If you do, you may lose data.
❑ Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot. An
incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage
to your computer.
Notes on using the SD memory card
❑ Your computer has been tested and found compatible only with major memory cards available as of January 2010.
However, not all memory cards are guaranteed of compatibility.
❑ SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 32 GB have been tested
and found compatible with your computer.
❑ The SD memory card slot on your computer does not support the copyright protection and high-speed data transfer
features of the SD memory card and the SDHC memory card.
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Using Your VAIO Computer >
Using the Internet
45
Using the Internet
Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for
connecting your computer to the Internet.
The following types of Internet connection services may be available from your ISP:
❑ Fiber to the Home (FTTH)
❑ Digital Subscriber Line (DSL)
❑ Cable modem
❑ Satellite
❑ Dial-up
For detailed information on devices required for Internet access and how to connect your computer to the Internet, ask your
ISP.
✍
To connect your computer to the Internet using the wireless LAN function, you need to set up the wireless LAN network. See Using the Wireless LAN
(page 47) for more information.
!
When you connect your computer to the Internet, be sure to take appropriate security measures to protect the computer against online threats.
Depending on the service contract with your ISP, you may need to connect an external modem device, for example a USB telephone modem, a DSL
modem, or a cable modem, to your computer to connect to the Internet. For detailed instructions on connection setups and modem configuration, see
the manual that came with your modem.
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Using Your VAIO Computer >
Using the Network (LAN)
46
Using the Network (LAN)
You can connect your computer to 100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end of a LAN cable
(not supplied) to the network (LAN) port on the computer and the other end to your network. For detailed settings and devices
required for LAN access, ask your network administrator.
✍
You can connect your computer to any network without changing the default settings.
!
Do not plug a telephone cable into the network (LAN) port on your computer.
If the network (LAN) port is connected to one of the telephone lines mentioned below, high electric current to the port may cause damage, overheating,
or fire.
- Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)
- Public telephone subscriber line
- Private branch exchange (PBX)
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Using Your VAIO Computer >
Using the Wireless LAN
47
Using the Wireless LAN
The Wireless LAN (WLAN) allows your computer to connect to a network through a wireless connection.
The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used.
See the specifications to find out about the configuration of your computer.
WLAN standard
IEEE 802.11a
Frequency band
5 GHz
Remarks
-
IEEE 802.11b/g
2.4 GHz
The IEEE 802.11g standard provides higher-speed communications than the IEEE 802.11b
standard.
IEEE 802.11n
5 GHz/2.4 GHz
On models compliant with the IEEE 802.11b/g/n standard, only the 2.4 GHz band can be used.
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Using Your VAIO Computer >
Using the Wireless LAN
48
Notes on Using the Wireless LAN Function
General notes on using the wireless LAN function
❑ In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels).
Before activating the WLAN function, read the Safety Information carefully.
❑ The IEEE 802.11a standard and the IEEE 802.11n standard are not available on ad-hoc networks.
❑ The 2.4 GHz band used by wireless LAN compatible devices is also used by other various devices. Although technologies
to minimize interference from other devices that use the same band are employed on wireless LAN compatible devices,
such interference may cause lower communication speed, narrower communication range, or broken wireless
connections.
❑ The communication speed and range may vary depending on the following conditions:
❑ Distance between communication devices
❑ Existence of obstacles between devices
❑ Device configuration
❑ Radio conditions
❑ Ambient environment that includes existence of walls and materials of such walls
❑ Software in use
❑ Communications may be cut off depending on radio conditions.
❑ Actual communication speed may not be as fast as the one displayed on your computer.
❑ Deploying WLAN products compliant with different standards that use the same band on the same wireless network may
reduce the communication speed due to radio interference. Taking this into consideration, WLAN products are designed
to reduce the communication speed to ensure communications with another WLAN product if it is compliant with a
different standard that uses the same band. When the communication speed is not as fast as expected, changing the
wireless channel on the access point may increase the communication speed.
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Using Your VAIO Computer >
Using the Wireless LAN
49
Note on the data encryption
The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi
Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2
and WPA are specifications of standards based on interoperable security enhancements that increase the level of data
protection and access control for existing Wi-Fi networks. WPA is designed to be forward compatible with the IEEE 802.11i
specification. It utilizes the enhanced data encryption Temporal Key Integrity Protocol (TKIP) in addition to user authentication
using 802.1X and Extensible Authentication Protocol (EAP). Data encryption protects the vulnerable wireless link between
clients and access points. Besides that, there are other typical LAN security mechanisms to ensure privacy, such as:
password protection, end-to-end encryption, virtual private networks, and authentication. WPA2, the second generation of
WPA, provides stronger data protection and network access control and is also designed to secure all versions of 802.11
devices, including 802.11b, 802.11a, 802.11g, and 802.11n standards, multi-band and multi-mode. In addition, based on the
ratified IEEE 802.11i standard, WPA2 provides government grade security by implementing the National Institute of
Standards and Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2
is backward compatible with WPA.
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Using Your VAIO Computer >
Using the Wireless LAN
50
Using the Wireless LAN Function
!
Be sure to turn on the WIRELESS switch before starting the wireless LAN function.
To use the wireless LAN function, you first need to set up the wireless LAN function.
Use the SmartWi Connection Utility to set up the wireless LAN function. See the SmartWi Connection Utility Help for
more information.
To access this on-screen guide:
1
2
Click Start, All Programs, and SmartWi Connection Utility.
Click SmartWi Connection Utility Help.
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Using Your VAIO Computer >
Using the Bluetooth Function
51
Using the Bluetooth Function
You can establish wireless communications between your computer and other Bluetooth devices such as another computer
or a mobile phone. You can transfer data between these devices without cables at a range of up to 33 feet / 10 meters in an
open area.
To use the Bluetooth function
!
Be sure to turn on the WIRELESS switch before starting the Bluetooth function.
To use the Bluetooth function, you first need to set up the Bluetooth function.
Use the SmartWi Connection Utility to set up the Bluetooth function. See the SmartWi Connection Utility Help for more
information.
To access this on-screen guide:
1
2
Click Start, All Programs, and SmartWi Connection Utility.
Click SmartWi Connection Utility Help.
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Using Your VAIO Computer >
Using the Bluetooth Function
52
Bluetooth Security
The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to
communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your
computer.
The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be
determined for both devices to be registered. Once a device is registered, there is no need to re-enter the passkey.
✍
The passkey can be different each time, but must be the same at both ends.
For certain devices, such as a mouse, no passkey can be entered.
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Using Your VAIO Computer >
Using the Bluetooth Function
53
Communicating with Another Bluetooth Device
You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a
mouse, or a digital camera without the use of any cables.
To communicate with another Bluetooth device
To communicate with another Bluetooth device, you first need to set up the Bluetooth function. For setting up and using the
Bluetooth function, search Windows Help and Support for Bluetooth information.
!
Be sure to turn on the WIRELESS switch before starting the Bluetooth function.
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Using Your VAIO Computer >
Using the Bluetooth Function
54
Notes on Using the Bluetooth Function
❑ The data transfer rate varies, depending on the following conditions:
❑ Obstacles, such as walls, located between devices
❑ Distance between devices
❑ Material used in walls
❑ Proximity to microwaves and cordless telephones
❑ Radio frequency interference and other environmental conditions
❑ Device configuration
❑ Type of software application
❑ Type of operating system
❑ Use of both wireless LAN and Bluetooth functions at the same time on your computer
❑ Size of file being exchanged
❑ Large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and
electromagnetic interference in the environment.
❑ All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained. Even if
standards are met, individual device performance, specifications, and operation procedures can vary. Data exchange may
not be possible in all situations.
❑ Video and audio may not be synchronized if you play videos on your computer with audio output from a connected
Bluetooth device. This is a frequent occurrence with Bluetooth technology and is not a malfunction.
❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth
devices use the technology to minimize the interference from other devices that use the same wave length. Simultaneous
use of the Bluetooth function and wireless communication devices, however, may cause radio interference and result in
reduced communication speeds and distances than the standard values.
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Using Your VAIO Computer >
Using the Bluetooth Function
55
❑ The Bluetooth function may not work with other devices, depending on the manufacturer or the software version employed
by the manufacturer.
❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance
of the devices. This is normal with Bluetooth technology and is not a malfunction.
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Using Peripheral Devices >
Connecting an Optical Disc Drive
57
Connecting an Optical Disc Drive
To use optical disc media with your computer, connect an external optical disc drive (not supplied) to your computer.
Connecting an Optical Disc Drive
!
Be sure to connect an external optical disc drive to your computer before launching any preinstalled disc operation program.
Be sure to connect an external optical disc drive to an AC power source before using the drive. Your computer only supports optical disc drives that
run on the power directly supplied from an AC power source.
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Using Peripheral Devices >
Connecting an Optical Disc Drive
58
To connect an optical disc drive
1
Connect your external optical disc drive to an AC outlet (1).
2
3
Choose the USB port (2) you prefer to use.
Plug one end of a USB cable (3) into the USB port, and the other end to the optical disc drive.
✍
See the manual that came with your external optical disc drive for detailed instructions on connecting the USB cable to the drive.
Disconnecting the drive while the computer is in a power saving mode (Sleep or Hibernate) may cause the computer to malfunction.
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Using Peripheral Devices >
Connecting External Speakers or Headphones
59
Connecting External Speakers or Headphones
You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer.
To connect external speakers
✍
Make sure your speakers are designed for computer use.
!
Turn down the volume of the speakers before you turn them on.
Connect external speakers (1) to the headphones jack (2) i with a speaker cable (3) (not supplied).
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Using Peripheral Devices >
Connecting an External Display
60
Connecting an External Display
You can connect an external display to your computer. For example, you can use the computer with a computer display or a
projector.
Some features and options in this section may not be available on your computer.
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Using Peripheral Devices >
Connecting an External Display
61
Connecting a Computer Display or a Projector
You can connect an external display, such as a computer display or a projector, to your computer.
To connect a computer display or a projector
1
2
Plug the power cord (1) of your external display or the projector into the AC outlet.
Connect the external display or the projector to the monitor port (2) on the computer with a display cable (3).
✍
If necessary, connect the headphones jack on the projector and the headphones jack (4) i on the computer with a speaker cable (5).
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Using Peripheral Devices >
Selecting Display Modes
62
Selecting Display Modes
When an external display is connected, you can select either your computer screen or the connected display to use as the
primary monitor.
✍
You may not be able to display the same content on your computer screen and the external display or projector at the same time, depending on the
type of your external display or projector.
Turn on the external display before turning on your computer.
To select a display mode with the Fn+F7 keys
You can select a display mode with the Fn+F7 keys. See Combinations and Functions with the Fn Key (page 31) for more
information.
To select a display mode from the display settings
1
2
Right-click on the desktop and select Screen resolution.
Click the drop-down list next to Multiple Displays, select your desired setting, and then click OK.
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Using Peripheral Devices >
Using the Multiple Monitors Function
63
Using the Multiple Monitors Function
The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you
have an external display connected to the monitor port, your computer screen and the external display can function as a
single desktop.
You can move the cursor from one display to the other. This allows you to drag objects, such as an open application window
or a toolbar, from one display to the other.
!
On models with the Windows 7 Starter operating system, you cannot use some of the features described in this User Guide. See About Models with
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Using Peripheral Devices >
Using the Multiple Monitors Function
64
To use the Multiple Monitors function
✍
Your external display may not support the Multiple Monitors function.
Certain software applications may not be compatible with Multiple Monitors settings.
Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function, or the computer may not
return to Normal mode.
If you set different colors on each display, do not expand a single window across two displays, or your software may not work properly.
Right-click on the desktop and select Screen resolution.
1
2
Click the drop-down list next to Multiple Displays, select Extend these displays, and then click OK.
✍
You can set the display colors and resolution for each display and customize the Multiple Monitors function.
Set fewer colors or a lower resolution for each display.
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Using Peripheral Devices >
Connecting an External Microphone
65
Connecting an External Microphone
You can connect an external microphone (not supplied) to your computer.
To connect an external microphone
Plug the microphone cable (1) into the microphone jack (2) m.
✍
Make sure your microphone is designed for computer use.
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Using Peripheral Devices >
Connecting a USB Device
66
Connecting a USB Device
You can connect a Universal Serial Bus (USB) device to your computer, such as a mouse, floppy disk drive, speaker, and
printer.
To connect a USB device
1
2
Choose the USB port (1) you prefer to use.
Plug the USB device cable (2) into the USB port.
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Using Peripheral Devices >
Connecting a USB Device
67
Notes on connecting a USB device
❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the
USB device for more information.
❑ Be sure to use a USB printer compatible with your version of Windows to print documents.
❑ For information on how to remove a USB device, see the manual that came with the device.
❑ To protect your computer and/or USB devices from damage, observe the following:
❑ When moving the computer with USB devices connected, avoid exposing the USB ports to shock or impact.
❑ Do not put the computer into a bag or carrying case when it has USB devices connected.
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Customizing Your VAIO Computer >
68
Customizing Your VAIO Computer
This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn
how to use and customize the look of your Sony software and utilities.
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Customizing Your VAIO Computer >
Setting the Password
69
Setting the Password
Setting the password allows you to protect your computer from unauthorized access by making the user enter the password
when the computer is turned on or returns to Normal mode from Sleep mode or Hibernate mode.
!
Do not to forget your password. Write down the password and keep it in a secure place.
Type of Password
Description
Power-on password
You can use BIOS functions to set two types of passwords:
- Machine password: Allows users with administrative rights to change all the setup options in the BIOS setup
screen, as well as to start the computer.
- User password: Allows the standard users to change some of the BIOS setup options, as well as to start the
computer. To set the user password, you must first set the machine password.
✍
Entry of the power-on password will be prompted after the VAIO logo appears to start your computer.
!
If you forget the machine password, the password needs to be reset and a fee will be charged. To reset the password,
contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO
You can reset the user password at the BIOS setup screen by entering the machine password.
Windows password
Allows users to log onto your computer and protect each user account with its own password.
✍
Entry of the Windows password will be prompted after you select your user account.
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Customizing Your VAIO Computer >
Setting the Password
70
Setting the Power-on Password
To add the power-on password (machine password)
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times
when the VAIO logo appears.
3
4
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters long (including spaces).
5
6
7
Select Password when Power On under Security and press the Enter key.
Change the setting from Disabled to Enabled.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
71
To add the power-on password (user password)
!
Make sure you set the machine password before setting the user password.
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several
times when the VAIO logo appears.
3
4
Enter the machine password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
5
6
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters long (including spaces).
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
72
To change or remove the power-on password (machine password)
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several
times when the VAIO logo appears.
3
4
Enter the machine password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
5
6
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
73
To change or remove the power-on password (user password)
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several
times when the VAIO logo appears.
3
4
Enter the user password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
5
6
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
74
Setting the Windows Password
To add the Windows password
1
2
3
4
5
6
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Create a password for your account under Make changes to your user account.
In the New password and Confirm new password fields, enter the password for your account.
Click Create password.
✍
See Windows Help and Support for more information on the Windows password.
To change the Windows password
1
2
3
4
5
6
7
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Change your password.
In the Current password field, enter your current password.
In the New password and Confirm new password fields, enter a new password.
Click Change password.
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Customizing Your VAIO Computer >
Setting the Password
75
To remove the Windows password
1
2
3
4
5
6
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Remove your password.
In the Current password field, enter the current password that you want to remove.
Click Remove password.
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Customizing Your VAIO Computer >
Using the VAIO Control Center
76
Using the VAIO Control Center
The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior.
To use the VAIO Control Center
1
2
3
Click Start, All Programs, and VAIO Control Center.
Select your desired control item and change the settings.
Once finished, click OK.
The setting of the desired item is changed.
✍
For more information about each option, see the help file included with the VAIO Control Center.
Some of the control items will not be visible if you open the VAIO Control Center as a standard user.
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Precautions >
Safety Information
78
Safety Information
Computer
❑ Use your computer on a solid, stable surface.
❑ Provide adequate air circulation to prevent internal overheating. Do not place your computer on porous surfaces such as
rugs, blankets, couches, beds, or near draperies that may block its air vents.
❑ Do not use your computer directly on your lap. The temperature of the base of the unit will rise during normal operation
and over time could result in discomfort or burns.
❑ Use only specified peripheral equipment and interface cables.
Power Source
❑ Do not place the AC adapter in contact with your skin. Remove the AC adapter away from your body if it becomes warm
and causes discomfort.
❑ Do not place heavy objects on the power cord, or this could cause a fire.
❑ To disconnect the cord, pull it out by holding the plug. Never pull the cord itself.
❑ Unplug your computer from the AC outlet if you are not planning to use the computer for an extended period of time.
❑ When the AC adapter is not used, unplug it from the AC outlet.
❑ Make sure that the AC outlet is easily accessible.
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Precautions >
Safety Information
79
Battery Pack
❑ Do not leave battery packs in temperatures above 140°F / 60°C, such as in a car parked in the sun or under direct sunlight.
❑ For your safety, Sony recommends using the genuine Sony battery pack and AC adapter provided with this product. If
these items need to be replaced during the life of the product, be sure to use a compatible genuine Sony battery pack or
AC adapter. Information about compatible models can be found at the following URLs:
❑ For customers in USA
❑ For customers in Canada
❑ For customers in Latin American countries or areas
❑ Sony disclaims and shall assume no responsibility in case of any losses or damages arising from:
❑ The use of non-genuine Sony battery packs or AC adapters with your VAIO computer.
❑ The disassembly, alteration of, or tampering of any Sony battery pack.
❑ Keep the battery pack away from all sources of heat.
❑ Keep the battery pack dry.
❑ Do not open or try to disassemble the battery pack.
❑ Do not expose the battery pack to any mechanical shock, such as dropping it on a hard surface.
❑ If you are not using your computer for an extended period of time, remove the battery pack from the computer to prevent
damage to the battery pack.
❑ If you have not used the battery pack for a considerable amount of time, the remaining battery life may become short.
This is normal and does not indicate a malfunction. The battery pack will gradually discharge over time even while not in
use. Connect the AC adapter to your computer and recharge the battery pack before using the computer again.
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Precautions >
Safety Information
80
Headphones
❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic
hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at
pedestrian crossings.
❑ Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud
and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
"Memory Stick"
Keep "Memory Stick" and "Memory Stick" adaptors out of reach of children. There is a risk of swallowing them.
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Precautions >
Care and Maintenance Information
81
Care and Maintenance Information
Computer
❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad,
scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
❑ Make sure you unplug the AC adapter and remove the battery pack before cleaning your computer.
LCD Screen
Use a soft, dry cloth to wipe the surface of the LCD screen. Rubbing the surface could damage the screen.
Built-in Camera
Clean the lens protection cover of the built-in camera with a blower brush or a soft brush. If the cover is extremely dirty, wipe
it off with a soft dry cloth. Do not rub the cover, as it is sensitive to pressure.
Discs
❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol,
commercially available cleaners, or anti-static spray) which may cause damage to the disc.
❑ For normal cleaning, hold the disc by its edges and use a soft cloth to wipe the surface from the center out.
❑ If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from
the center out. Wipe off any remaining moisture with a dry soft cloth.
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Precautions >
Handling Your Computer
82
Handling Your Computer
❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery
pack. You may want to have the computer checked by qualified personnel before operating it again.
❑ Do not drop your computer or place any objects on top of the computer.
❑ Do not place your computer in a location subject to:
❑ Heat sources, such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Moisture or rain
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F / 35°C or less than 41°F / 5°C
❑ High humidity
❑ Do not place electronic equipment near your computer. The electromagnetic field of the equipment may cause the
computer to malfunction.
❑ Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs,
relocate the computer a suitable distance away from the set.
❑ Do not use cut or damaged connection cables.
❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In
such a case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and
contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO
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Precautions >
Handling Your Computer
83
❑ To avoid losing data when your computer is damaged, back up your data regularly.
❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD
screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to
malfunction. To open the computer, hold the base with one hand and gently lift the LCD screen lid with the other. To carry
the computer with the lid open, be sure to hold the computer with both hands.
❑ Use a carrying case specially designed to carry your computer.
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Precautions >
Handling the LCD Screen
84
Handling the LCD Screen
❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be sure to block direct sunlight when
using your computer near a window.
❑ Do not scratch the surface of the LCD screen or exert pressure on it. This could cause a damage.
❑ Using your computer in low temperature conditions may produce a residual image on the LCD screen. This is not a
malfunction. When the computer returns to normal temperature, the screen returns to normal.
❑ A residual image may appear on the LCD screen if the same image is displayed for an extended period of time. The
residual image disappears after a while. You can use a screen saver to prevent residual images.
❑ The LCD screen becomes warm during operation. This is normal and does not indicate a malfunction.
❑ The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright
points (red, blue, or green) that continuously appear on the LCD screen. This is a normal result of the manufacturing
process and does not indicate a malfunction.
❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options
available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising
from changes to the settings.
❑ Do not exert pressure on the LCD screen lid with the lid closed as it may scratch the LCD screen or soil it.
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Precautions >
Using the Power Source
85
Using the Power Source
See the specifications to find out about the configuration of your computer.
❑ Do not share the AC outlet with other power-consuming equipment, such as a photocopier or a shredder.
❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by
sudden power surges, in an electrical storm, for example.
❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may
cause a malfunction.
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Precautions >
Handling the Built-in Camera
86
Handling the Built-in Camera
❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches
will appear on the captured images.
❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may
cause the camera to malfunction.
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Precautions >
Handling Discs
87
Handling Discs
❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central
hole, as shown below:
❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
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Precautions >
Using the Battery Pack
88
Using the Battery Pack
❑ Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures.
❑ Charge battery packs at temperatures between 50°F / 10°C to 86°F / 30°C. Lower temperatures require longer charging
time.
❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing.
❑ While the battery pack is in use or being charged, heat builds up in the battery pack. This is normal and is not cause for
concern.
❑ You do not need to discharge the battery pack before recharging.
❑ If the battery pack quickly runs out of power after being fully charged, it may be reaching the end of its life and should be
replaced.
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Precautions >
Handling "Memory Stick"
89
Handling "Memory Stick"
❑ Do not touch the "Memory Stick" connector with your finger or metallic objects.
❑ Use only the adhesive label supplied with "Memory Stick".
❑ Do not bend, drop, or expose "Memory Stick".
❑ Do not disassemble or modify "Memory Stick".
❑ Keep "Memory Stick" dry.
❑ Do not use or store "Memory Stick" in a location subject to:
❑ Static electricity
❑ Electrical noise
❑ Extremely high temperatures, such as in a car parked in the sun
❑ Direct sunlight
❑ High humidity
❑ Corrosive substances
❑ Use the storage case supplied with "Memory Stick".
❑ Be sure to make a backup copy of your valuable data.
❑ When using "Memory Stick Duo", do not use a fine-tipped pen to write on the label adhered to "Memory Stick Duo".
Exerting pressure on the media may damage internal components.
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Precautions >
Handling the Built-in Storage Device
90
Handling the Built-in Storage Device
The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short
time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be
restored. To prevent losing data, you should be careful when handling your computer.
Some features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
To avoid damaging your hard disk drive
❑ Do not subject your computer to sudden movements.
❑ Keep your computer away from magnets.
❑ Do not place your computer in a location subject to mechanical vibration or in an unstable position.
❑ Do not move your computer while the power is on.
❑ Do not turn off the power or restart your computer while reading or writing data to the hard disk drive.
❑ Do not use your computer in a place subject to extreme changes in temperature.
❑ Do not remove the hard disk drive from your computer.
To avoid damaging your solid state drive
❑ Do not turn off the power or restart your computer while reading or writing data to the solid state drive.
❑ Do not remove the solid state drive from your computer.
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Troubleshooting >
91
Troubleshooting
This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs:
❑ For customers in USA
❑ For customers in Canada
❑ For customers in Spanish-speaking Latin American countries or areas
❑ For customers in Brazil
Some features and options in this section may not be available on your computer.
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Troubleshooting >
Computer Operations
93
Computer Operations
What should I do if my computer does not start?
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑ Make sure the battery pack is installed properly and charged.
❑ Disconnect all connected USB devices (if any), and then restart your computer.
❑ If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS
is plugged into a power source and turned on.
❑ If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness
and contrast controls are adjusted correctly. See the manual that came with your display for more information.
❑ Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC
adapter, and then slide the power switch (in the direction of G on the switch) to turn on your computer.
❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery
pack and AC adapter, which are supplied by Sony for your VAIO computer.
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Troubleshooting >
Computer Operations
94
What should I do if the green power indicator light turns on but my screen remains blank?
❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow
button and Restart.
next to the Shut down
If the Windows Security window appears, click Restart.
❑ If this procedure does not work, slide (in the direction of G on the switch) and hold the power switch for more than four
seconds to shut down your computer. Unplug the AC adapter and leave the computer for about five minutes. Then plug
the AC adapter and turn on the computer again.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power switch may cause loss of unsaved data.
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Troubleshooting >
Computer Operations
95
What should I do if my computer or software stops responding?
❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application
window.
❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer.
❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the Shut down button.
If the Windows Security window appears, click Shut Down.
❑ If this procedure does not work, slide (in the direction of G on the switch) and hold the power switch until the computer
turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power switch may cause loss of unsaved data.
❑ Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC
adapter, and then slide the power switch (in the direction of G on the switch) to turn on your computer.
❑ Try reinstalling the software.
❑ Contact the software publisher or designated provider for technical support.
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Troubleshooting >
Computer Operations
96
Why doesn't my computer enter Sleep or Hibernate mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or
Hibernate mode.
To restore your computer to Normal mode
1
2
3
Close all open programs.
Click Start, the arrow next to the Shut down button, and Restart.
If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
If the Windows Security window appears, click Restart.
4
If this procedure does not work, slide (in the direction of G on the switch) and hold the power switch until the computer
turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power switch may cause loss of unsaved data.
What should I do if the charge indicator light is blinking fast and my computer does not
start?
❑ This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer
and remove the battery pack. Then reinstall the battery pack to the computer. For details, see Installing/Removing the
❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an
authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO Computer
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Troubleshooting >
Computer Operations
97
Why does the System Properties window display a slower CPU speed than the
maximum?
This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation
purposes, System Properties may display the current CPU speed instead of the maximum speed.
What should I do if my computer does not accept my password and returns a message,
Enter Onetime Password?
If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and
Windows will not start. Slide (in the direction of G on the switch) and hold the power switch for more than four seconds to
check that the power indicator light turns off. Wait for 10 to 15 seconds, then restart your computer and enter the correct
password. The password is case sensitive, so be sure to check letters for the current case before you enter the password.
What should I do if my game software does not work or it keeps crashing?
❑ Check the web site of the game if there are any patches or updates to download.
❑ Make sure you have installed the latest video driver software.
❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in such a case
is not guaranteed.
Why doesn't my screen turn off after the automatic turn-off time has passed?
Some software applications or screen savers are designed to temporarily disable the feature of your operating system that
turns off the computer screen or places the computer into Sleep mode after a certain period of inactivity. To solve this
problem, exit the running software application(s) or change the current screen saver.
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Troubleshooting >
Computer Operations
98
How can I change the boot device order?
You can use one of the BIOS functions to change the boot device order. Follow these steps:
1
2
Turn on your computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times
when the VAIO logo appears.
3
4
5
6
Press the < or , key to select Boot.
Press the M or m key to select the drive whose boot device order you want to change.
Press the F5 or F6 key to change the boot device order.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
What should I do if I cannot boot my computer from the external device connected to the
computer?
To boot your computer from an external device, for example a USB floppy disk drive or a USB optical disc drive, you need to
change the boot device. To change the boot device, turn on your computer and press the F11 key when the VAIO logo
appears.
!
When using an external device, be sure to connect it to an AC power source in advance.
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Troubleshooting >
Computer Operations
99
Why doesn't my computer respond fast enough while Windows Aero is running?
Performance of your computer is not guaranteed while Windows Aero is running. It is recommended you disable Windows
Aero to ensure optimum performance.
To disable Windows Aero, follow these steps:
1
2
Right-click on the desktop and select Personalize.
Select themes other than Aero Themes.
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Troubleshooting >
System Update / Security
100
System Update / Security
How can I find important updates for my computer?
You can find and install the latest updates on your computer with the software applications: the Windows Update and the
How can I protect my computer against security threats, such as viruses?
The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing the following:
!
Your computer must be connected to the Internet to download the updates.
1
2
3
4
Click Start and Control Panel.
Click System and Security.
Click Action Center.
Follow the on-screen instructions to set up automatic or scheduled updates.
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Troubleshooting >
System Update / Security
101
How do I keep my antivirus software updated?
You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation.
To download and install the latest security updates, follow these steps:
!
Your computer must be connected to the Internet to download the updates.
1
2
Click Start, All Programs, Norton Internet Security, and LiveUpdate.
Follow the on-screen instructions to complete the updates.
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Troubleshooting >
Recovery
102
Recovery
How can I create recovery discs?
You can create recovery discs using the VAIO Care. The discs are used to restore your computer system to its factory default
settings. For detailed information, refer to a user guide under Use my VAIO in Help and Support (page 6) or enter VAIO
!
If your computer is not equipped with a built-in optical disc drive, you need to connect an external optical disc drive (not supplied).
How can I restore my computer system to its factory default settings?
There are two ways to recover your computer system: from recovery discs and from the recovery area. For detailed
information, refer to a user guide under Use my VAIO in Help and Support (page 6) or enter VAIO Care, VAIO Care
How can I reinstall the original software and drivers?
You can restore the preinstalled software and drivers using the VAIO Care. For detailed information, refer to a user guide
under Use my VAIO in Help and Support (page 6) or enter VAIO Care, VAIO Care Rescue, or VAIO Recovery Center in
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Troubleshooting >
Recovery
103
How do I check the volume of the recovery partition?
Your built-in storage device contains the recovery partition where the data for the system recovery is stored. To check the
volume of the recovery partition, follow these steps:
1
2
Click Start, right-click Computer, and select Manage.
Click Disk Management under Storage in the left pane.
The volume of the recovery partition and the total volume of the C drive are displayed in the Disk 0 row in the center pane.
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Troubleshooting >
Battery Pack
104
Battery Pack
How do I find the battery charging status?
You can check the charge indicator for the battery charging status. See Charging the Battery Pack (page 21) for more
information.
When is my computer using AC power?
When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed.
When should I recharge the battery pack?
Recharge the battery pack when:
❑ The battery pack is running out of power and both the charge and power indicator lights blink.
❑ You have not used the battery pack for an extended period of time.
When should I replace the battery pack?
A message prompting you to replace the battery pack appears when the battery pack reaches the end of its life. You can
check the battery charge capacity with the Battery function on the VAIO Control Center.
Should I be concerned that the installed battery pack is warm?
No, it is normal for the battery pack to be warm while it is powering your computer.
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Troubleshooting >
Battery Pack
105
Can my computer enter Hibernate mode while running on battery power?
Your computer can enter Hibernate mode while running on battery power, but some software programs and peripheral
devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering
Hibernate mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 28) for information on
how you can manually activate Hibernate mode.
Why can't I fully charge my battery pack?
The battery care function is enabled to extend the life of your battery pack on the VAIO Control Center. Check the settings
on the VAIO Control Center.
What should I do if a message appears notifying of either incompatibility or the improper
installation of the battery pack and my computer then enters Hibernate mode?
❑ This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer
and remove the battery pack. Then reinstall the battery pack to the computer. For details, see Installing/Removing the
❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an
authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO Computer
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Troubleshooting >
Built-in Camera
106
Built-in Camera
Why does the viewfinder show no images or poor-quality images?
❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching
another.
❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This
is normal and does not indicate a malfunction.
❑ If the problem persists, restart your computer.
Why are captured images poor in quality?
❑ The images captured under the fluorescent light may show reflections of light.
❑ A dark portion in captured images may appear as a noise.
❑ If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See Built-in Camera (page 81).
What should I do if captured images contain dropped frames and audio interruptions?
❑ The effect settings on your software application may cause dropped frames. See the help file included with your software
application for more information.
❑ There may be more software applications running than your computer can handle. Exit the applications that you are not
currently using.
❑ The power management function of your computer may be active. Check the CPU performance.
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Troubleshooting >
Built-in Camera
107
What should I do if movie playback shows dropped frames while my computer is running
on battery power?
The battery pack is running out of power. Connect your computer to an AC outlet.
What should I do if captured images flicker?
This problem occurs when you use the camera under fluorescent lights due to a mismatch between the lighting output
frequency and the shutter speed.
To reduce flicker noise, change the direction of the camera or the brightness of camera images. In some software
applications, you can set an appropriate value to one of the camera properties (e.g. light source, flicker, etc.) to eliminate
flicker noise.
Why is the video input from the built-in camera suspended for a few seconds?
The video input may be suspended for a few seconds if:
❑ a shortcut key with the Fn key is used.
❑ the CPU load increases.
This is normal and does not indicate a malfunction.
What should I do if my computer becomes unstable when it enters a power saving mode
while the built-in camera is in use?
If your computer automatically enters Sleep or Hibernate mode, change the corresponding power saving mode setting. To
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Troubleshooting >
Networking (LAN/Wireless LAN)
108
Networking (LAN/Wireless LAN)
What should I do if my computer cannot connect to a wireless LAN access point?
❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑ Make sure power to the access point is on.
❑ Follow these steps to check the settings:
1
2
3
Click Start and Control Panel.
Click View network status and tasks under Network and Internet.
Click Connect to a network to confirm that your access point is selected.
❑ Make sure the encryption key is correct.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. To change the settings, follow these steps:
1
2
3
4
5
6
Right-click the power status icon on the taskbar and select Power Options.
Click Change plan settings.
Click Change advanced power settings.
Select the Advanced settings tab.
Double-click Wireless Adapter Settings and Power Saving Mode.
Select Maximum Performance from the drop-down list both for On battery and Plugged in.
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Troubleshooting >
Networking (LAN/Wireless LAN)
109
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Move your computer away from obstacles or closer to any access point you may be using.
❑ Make sure your computer is properly configured for Internet access.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
Why is the data transfer speed slow?
❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
move your computer away from obstacles or closer to any access point you may be using.
❑ If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
❑ If your access point interferes with other access points, change the access point channel. See the manual that came with
your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
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Troubleshooting >
Networking (LAN/Wireless LAN)
110
How do I avoid data transfer interruptions?
❑ While your computer is connected to an access point, data transfer interruptions may occur if a large file is exchanged or
the computer is placed in close proximity to microwaves and cordless telephones.
❑ Move your computer closer to the access point.
❑ Make sure the access point connection is intact.
❑ Change the access point channel. See the manual that came with your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
What are channels?
❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point
channels may be preset to different channels from Sony devices.
❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your
access point.
Why does the network connection stop when I change the encryption key?
Two computers with the wireless LAN function may lose a peer-to-peer network connection if the encryption key is changed.
You can either change the encryption key back to the original profile or re-enter the key on both computers so the key
matches.
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Troubleshooting >
Bluetooth Technology
111
Bluetooth Technology
What should I do if other Bluetooth devices cannot find my computer?
❑ Make sure both devices have the Bluetooth function enabled.
❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑ You cannot use the Bluetooth function while your computer is in a power saving mode. Bring the computer back to Normal
mode, then turn on the WIRELESS switch.
❑ Your computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within
33 feet / 10 meters of each other.
What should I do if I cannot find the Bluetooth device I want to communicate with?
❑ Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for
more information.
❑ If the device you want to communicate with is already communicating with another Bluetooth device, it may not be found
or it may not be able to communicate with your computer.
❑ To allow other Bluetooth devices to communicate with your computer, follow these steps:
1
2
Right-click the Bluetooth icon on the taskbar and select the option for the Bluetooth settings from the list.
Click the Options tab and select the Allow Bluetooth devices to find this computer check box.
✍
The Options tab may not appear in the window depending on the model.
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Troubleshooting >
Bluetooth Technology
112
What should I do if other Bluetooth devices cannot connect to my computer?
❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? (page
111).
❑ Make sure the other devices are authenticated.
❑ The data transfer distance can be shorter than 33 feet / 10 meters depending on existing obstacles between the two
devices, on radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth
devices closer to each other.
Why is my Bluetooth connection slow?
❑ The data transfer speed depends on the obstructions and/or the distance between the two devices, on the radio wave
quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each
other.
❑ The 2.4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices. Bluetooth
devices incorporate technology that minimizes interference from other devices using the same wavelength, however,
communication speed and connection range may be reduced. Interference from other devices may also stop
communications altogether.
❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from obstacles
or closer to the device to which it is connected.
❑ Identify and remove obstacles between your computer and the device to which it is connected.
Why can't I use the services supported by the connected Bluetooth device?
Connection is only possible for services also supported by the computer with the Bluetooth function. For more details, search
Windows Help and Support for Bluetooth information.
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Troubleshooting >
Bluetooth Technology
113
Can I use a device with Bluetooth technology on airplanes?
With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and
airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use
of the Bluetooth function on the computer is permitted.
Why can't I use the Bluetooth function when I log onto my computer as a user with a
standard user account?
The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer
as a user with administrative rights.
Why can't I use the Bluetooth devices when I switch users?
If you switch users without logging off your system, the Bluetooth devices will not work. Be sure to log off before switching
users. To log off your system, click Start, the arrow next to the Shut down button, and Log off.
Why can't I exchange business card data with a mobile phone?
The business card exchange function is not supported.
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Troubleshooting >
Bluetooth Technology
114
What should I do if I do not hear sound from my headphones or audio/video controller?
Check the SCMS-T settings. If your headphones or audio/video controller does not support SCMS-T content protection, you
need to connect the device using the Advanced Audio Distribution Profile (A2DP). Follow these steps:
1
2
3
4
Click Start and Devices and Printers.
Right-click the icon for the device that you want to connect using the A2DP and select Control.
Click SCMS-T Settings.
Click to cancel the Connect to a device only if it supports SCMS-T content protection check box.
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Troubleshooting >
Optical Discs
115
Optical Discs
What should I do if my external optical disc drive does not work properly?
Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer. If it
is not connected, the external optical disc drive may not work properly.
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Troubleshooting >
Display
116
Display
Why did my screen go blank?
❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If
the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑ If your computer is running on battery power, make sure the battery pack is installed properly and is charged. See Using
❑ If the display output is directed to the external display, press the Fn+F7 keys. See Combinations and Functions with
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Troubleshooting >
Display
117
What should I do if I do not see proper images or videos?
❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback.
Selecting any other option may prevent such software from displaying images successfully. To change the display colors,
follow these steps:
1
2
3
4
Right-click on the desktop and select Screen resolution.
Click Advanced settings.
Click the Monitor tab.
Select True Color (32 bit) under Colors.
❑ Do not change the display resolution or colors while using video/image software or playing DVDs, as it may cause
unsuccessful playback/display or unstable system operations.
Additionally, it is recommended you disable your screen saver before starting DVD playback. If the screen saver is
enabled, it may be activated during DVD playback and prevent the playback from running successfully. Some screen
savers have been found to even change the display resolution and colors.
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Troubleshooting >
Display
118
Why doesn't my screen display a video?
❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video
on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video
playback. See Selecting Display Modes (page 62) for changing the display output. Alternatively, you can press the
Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 31) for more
information.
❑ The video memory of your computer may be insufficient for displaying high resolution videos. In such a case, lower the
resolution of the LCD screen.
To change the screen resolution, follow these steps:
1
2
3
Right-click on the desktop and select Screen resolution.
Click the drop-down list next to Resolution.
Move the slider up to increase or down to decrease the screen resolution.
✍
You can check the total amount of the graphics and video memory available. Right-click on the desktop, select Screen resolution, and click Advanced
Settings and the Adapter tab. The displayed value may be different from the actual amount of memory on your computer.
What should I do if my screen is dark?
Press the Fn+F6 keys to brighten your computer screen.
What should I do if the external display remains blank?
Press the Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 31) for more
information.
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Troubleshooting >
Printing
119
Printing
What should I do if I cannot print a document?
❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer.
❑ Make sure your printer is compatible with the Windows operating system installed on your computer.
❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.
❑ If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart
the computer.
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1
2
3
4
5
Click Start and Devices and Printers.
Right-click the printer icon and select Properties.
Click the Ports tab.
Click to cancel the Enable bidirectional support check box.
Click OK.
This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and
remote panel.
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Troubleshooting >
Microphone
120
Microphone
What should I do if my microphone does not work?
❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the
microphone jack on your computer.
❑ Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps:
1
2
3
4
5
Close all open programs.
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Recording tab, select your desired device for sound input and click Set Default.
How can I prevent microphone feedback?
Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
To prevent this problem:
❑ Keep the microphone away from a sound output device.
❑ Turn down the volume of the speakers and the microphone.
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Troubleshooting >
Speakers
121
Speakers
What should I do if I do not hear sound from the built-in speakers?
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ The volume may have been turned off by the Fn+F2 keys. Press them once again.
❑ The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to turn up the volume loud
enough to hear sound.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To change the sound output device, see How do I
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Troubleshooting >
Speakers
122
What should I do if my external speakers do not work?
❑ Check the suggestions in What should I do if I do not hear sound from the built-in speakers? (page 121).
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.
❑ Make sure your speakers are designed for computer use.
❑ If your speakers have a muting button, set the button to off.
❑ If your speakers require external power, make sure the speakers are connected to a power source. See the manual that
came with your speakers for more information.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To change the sound output device, see How do I
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Troubleshooting >
Touch Pad
123
Touch Pad
What should I do if the touch pad does not work?
❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad (page 33).
❑ Make sure that a mouse is not connected to your computer.
❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
❑ If the Alt+F4 keys do not work, press the Windows key once and then the , key several times, select Restart with the
M or m key, and press the Enter key to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys, select the arrow next to the Shut down button with the
m and , keys, press the Enter key, select Restart with the M or m key, and press the Enter key to restart your computer.
❑ If this procedure does not work, slide (in the direction of G on the switch) and hold the power switch until the computer
turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power switch may cause loss of unsaved data.
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Troubleshooting >
Keyboard
124
Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1
2
Click Start and Control Panel.
Click Clock, Language, and Region, and then Change keyboards or other input methods under Region and
Language.
3
4
Click Change keyboards on the Keyboards and Languages tab.
Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator
light is unlit. If the Num lock indicator is lit, press the Num Lk key to turn it off before entering these characters.
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Troubleshooting >
Floppy Disks
125
Floppy Disks
Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar
when the drive is connected?
Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB
port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does
not appear, follow these steps:
1
2
3
4
5
Close all programs that are accessing the floppy disk drive.
Wait until the indicator light on the floppy disk drive turns off.
Push the eject button to remove the disk, and unplug the USB floppy disk drive from your computer.
Reconnect the floppy disk drive by plugging the USB cable into the USB port.
Restart the computer by clicking Start, the arrow next to the Shut down button, and Restart.
What should I do if I cannot write data to a floppy disk?
❑ Make sure the floppy disk is properly inserted in the drive.
❑ If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can
either use a floppy disk that is not write-protected or disable the write-protect feature.
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Troubleshooting >
Audio/Video
126
Audio/Video
How do I turn off the Windows startup sound?
To turn off the Windows startup sound, follow these steps:
1
2
3
4
5
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Sounds tab, click to cancel the Play Windows Startup sound check box.
Click OK.
How do I change the sound output device?
If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or
headphones jack, you need to change the device for sound output.
1
2
3
4
5
Close all open programs.
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Playback tab, select your desired device for sound output and click Set Default.
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Troubleshooting >
Audio/Video
127
What should I do if I do not hear the sound from the sound output device connected to the
HDMI output port, optical output port, or headphones jack?
You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI
output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound output
Why do sound interruptions and/or dropped frames occur when I play high-definition
videos, such as those recorded with the AVCHD digital video camcorder?
Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance
on your computer. During the video playback, some operations and/or functions may become unavailable, and sound
interruptions, dropped frames, and playback failure may occur depending on the configuration of your computer.
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Troubleshooting >
"Memory Stick"
128
"Memory Stick"
What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer
on other devices?
You may need to reformat your "Memory Stick".
Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick",
back up important data and confirm that "Memory Stick" does not contain files you want to keep.
1
2
Copy the data from "Memory Stick" onto your built-in storage device to save data or images.
Can I copy images from a digital camera using "Memory Stick"?
Yes, and you can view video clips that you have recorded with digital cameras that are compatible with "Memory Stick".
Why can't I write data to "Memory Stick"?
Some versions of "Memory Stick" are equipped with an erasure prevention switch to protect data from unintentional erasure
or overwriting. Make sure the erasure prevention switch is off.
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Troubleshooting >
Peripherals
129
Peripherals
What should I do if I cannot connect a USB device?
❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital
camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the
AC outlet.
❑ Try using another USB port on your computer. The driver software could be installed to the specific port you used the first
time you connected the device.
❑ See the manual that came with your USB device for more information. You may need to install software before you connect
the device.
❑ Try connecting a simple, low-powered device such as a mouse to test if the port is working at all.
❑ USB hubs may prevent a device from working because of a power distribution failure. We recommend you connect the
device directly to your computer without a hub.
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Trademarks >
130
Trademarks
© 2010 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited.
Sony, the Sony logo, "Memory Stick", "Memory Stick Duo", "MagicGate", "OpenMG", "Memory Stick PRO Duo", "Memory
Stick PRO", "Memory Stick PRO-HG Duo", "Memory Stick Micro", "M2", the "Memory Stick" logo, Micro Vault, Micro Vault
EX, MOTION EYE, Sony Style, i.LINK, VAIO Care, VAIO Media, Click to BD, G-Sensor, like.no.other, SmartWi, Walkman,
and "BRAVIA" are trademarks or registered trademarks of Sony Corporation.
VAIO, the VAIO logo, Backstage, VAIO DIGITAL STUDIO, HDNA, and the HDNA logo are trademarks or registered
trademarks of Sony Electronics Inc.
Intel, Centrino, Core, Celeron, Xeon, Pentium, and Atom are trademarks or registered trademarks of Intel Corporation in the
United States and/or other countries.
Microsoft, Windows, Windows Media, Windows Mobile, Windows NT, Windows Vista, BitLocker, Outlook, Excel, MS-DOS,
PowerPoint, ReadyBoost, Internet Explorer, Aero, Windows Live, and the Windows logo are trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries.
Blu-ray Disc and the Blu-ray Disc logo are trademarks of the Blu-ray Disc Association.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by
Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
SD Logo is a trademark.
SDHC Logo is a trademark.
The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under
license.
HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing
LLC in the United States and other countries.
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Trademarks >
131
CompactFlash® is a trademark of SanDisk Corporation.
, "XMB," and "xross media bar" are trademarks of Sony Corporation and Sony Computer Entertainment Inc.
"TransferJet" and the "TransferJet" logo are trademarks of Sony Corporation.
AVCHD" is a trademark of Panasonic Corporation and Sony Corporation.
Dolby is a registered trademark of Dolby Laboratories.
Symantec, the Symantec Logo, and Norton Internet Security are trademarks or registered trademarks of Symantec
Corporation or its affiliates in the U.S. and other countries.
All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ®
marks may not be specified.
Features and specifications are subject to change without notice.
All other trademarks are trademarks of their respective owners.
Not all the software listed above may be delivered with your model.
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Notice >
132
Notice
© 2010 Sony Corporation. All rights reserved.
This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any
machine-readable form without prior written approval.
Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and
hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall Sony Corporation be liable for any incidental, consequential,
or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the
software, or other information contained herein or the use thereof.
In the manual, the ™ or ® marks are not specified.
Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time
without notice. The software described herein is governed by the terms of a separate user license agreement.
Sony Corporation is not liable and will not compensate for any lost recordings made to your computer, external recording
media, or recording devices or any relevant losses, including when recordings are not made due to reasons including your
computer failure, or when the contents of a recording are lost or damaged as a result of your computer failure or repair
undertaken to your computer. Sony Corporation will not restore, recover, or replicate the recorded contents made to your
computer, external recording media, or recording devices under any circumstances.
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