Before Use >
4
Before Use
Congratulations on your purchase of this VAIO® computer and welcome to the on-screen User Guide. Sony has combined
leading-edge technology in audio, video, computing, and communications to provide you with a state-of-the-art computing
experience.
!
External views illustrated in this manual may look slightly different from those of your computer.
How to find specifications
Some features, options, and supplied items may not be available on your computer.
To find out about the configuration of your computer, visit the VAIO Support web site at http://support.vaio.sony.eu/.
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Before Use >
Finding More about Your VAIO Computer
5
Finding More about Your VAIO Computer
This section provides support information about your VAIO computer.
1. Printed Documentation
❑ Quick Start Guide — An overview of components connection, set-up information, etc.
❑ Recovery, Backup and Troubleshooting Guide
❑ Regulations, Guarantee and Service Support
✍
Before activating the wireless functions such as the wireless LAN and BLUETOOTH technology, read the Regulations, Guarantee and Service Support
carefully.
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Before Use >
Finding More about Your VAIO Computer
6
2. On-screen Documentation
❑ VAIO User Guide — General information of your VAIO computer including support and troubleshooting information.
To access VAIO User Guide, click Start , All Programs, and VAIO Manual.
❑ Windows Help and Support — A comprehensive resource for practical advice, tutorials, and demonstrations to help you
learn to use your computer.
To access Windows Help and Support, click Start and Help and Support, or press and hold the Microsoft Windows
key and press the F1 key.
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Before Use >
Finding More about Your VAIO Computer
7
3. Support Web Sites
If you experience any problem with your VAIO computer, launch the VAIO Care, which offers you various options to help you
When you contact VAIO Support, you will be asked for the serial number of the computer.
The serial number is a 15-digit number that can be found at the bottom of the VAIO Care window; on the bottom or the back
panel of the computer; or inside the battery compartment.
Other sources for information about the VAIO computer are:
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Before Use >
Ergonomic Considerations
8
Ergonomic Considerations
Whenever possible, you should attempt to take account of the following ergonomic considerations:
❑ Position of your computer – Place the display directly in front of you. Keep your forearms horizontal, with your wrists in
a neutral, comfortable position while using the keyboard or the pointing device. Let your upper arms hang naturally at your
sides. Take frequent breaks while using your computer. Excessive use of the computer may strain eyes, muscles, or
tendons.
❑ Furniture and posture – Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the
floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning
far backwards.
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Before Use >
Ergonomic Considerations
9
❑ Viewing angle of the computer display – Use the display tilting feature to find the best position. You can reduce eye
strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display
as well.
✍
You can tilt the computer display within the range from about 8 to 30 degrees.
!
While adjusting the viewing angle, do not exert excessive pressure on your computer to eliminate a risk of mechanical damage.
❑ Lighting – Choose a location where windows and lights do not cause glare and reflection on the display. Use indirect
lighting to avoid bright spots on the display. Proper lighting adds to your comfort and work efficiency.
❑ Ventilation – Make sure you leave at least 10 cm of space behind and at least 20 cm of space on each side of the main
unit.
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Getting Started >
10
Getting Started
This section describes how to get started using your VAIO computer.
!
Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Upon completion,
connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturer's instructions.
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Getting Started >
Locating Controls and Ports
11
Locating Controls and Ports
Take a moment to identify the controls and ports shown on the following pages.
!
The appearance of your computer may be different from those illustrated in this manual due to variations in specifications.
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Getting Started >
Locating Controls and Ports
13
Back
A Air vent
*
*
Compliant with the USB 2.0 standard.
!
The area around the air vent (1) becomes hot while your computer is on. Be sure to
wait until the computer cools down before you touch it.
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Getting Started >
Locating Controls and Ports
15
Left
1
C "Memory Stick Duo"/SD memory card combined slot*
*2
F Microphone jack
Connect an external microphone.
*1
Supports Duo-size "Memory Stick" and the SD memory card. However, they
cannot be used simultaneously.
*2
Compliant with the USB 2.0/3.0 standards. USB ports that are compliant
with the USB 3.0 standard are identifiable by their blue color.
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Getting Started >
About the Indicator Lights
16
About the Indicator Lights
Your computer is equipped with the following indicator lights:
Indicator
Functions
Power 1
Illuminates in green while the computer is in Normal mode, blinks in orange while the computer is in Sleep mode,
and turns off when the computer is turned off.
Built-in camera
Media Access
Illuminates while the built-in camera is in use.
Illuminates while data access to a memory card, such as "Memory Stick" and an SD memory card, is in
progress. (Do not place the computer into Sleep mode or turn it off while this indicator light is lit.) When the
indicator light is unlit, the memory card is not in use.
Illuminates while data access to the built-in storage device or the optical disc drive is in progress. Do not place
the computer into Sleep mode or turn it off while this indicator light is lit.
Disc drive
WIRELESS
Illuminates while one or more wireless options are enabled.
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Getting Started >
Setting Up Your Computer
17
Setting Up Your Computer
Connecting a Power Source
You need an AC adapter to connect your computer to an AC power source.
✍
Use only the supplied AC adapter for your computer.
To connect the AC adapter
1
2
Plug one end of the power cord (1) into the AC adapter (2).
Plug the other end of the power cord into an AC outlet (3).
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Getting Started >
Setting Up Your Computer
18
3
Route the AC adapter cable (4) through the hole (5) of the prop-up stand and the cable clamp (6), and then plug it into
the DC IN port (7) on the back of your computer.
!
The shape of the DC In plug varies depending on the AC adapter.
If you unplug the AC adapter from your computer while the computer is on, you will lose all unsaved data.
✍
To disconnect your computer completely from an AC power source, turn off the computer and unplug the AC adapter.
Make sure that an AC outlet is easily accessible.
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Getting Started >
Shutting Down Your Computer Safely
19
Shutting Down Your Computer Safely
To avoid losing unsaved data, be sure to shut down your computer properly, as described below.
To shut down your computer
1
2
3
Turn off any peripherals connected to the computer.
Save your data and close all running software applications.
Click Start and the Shut down button.
After a short time, the computer automatically turns off. Make sure the power indicator light turns off.
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Getting Started >
Using the Power Saving Mode
20
Using the Power Saving Mode
In addition to the normal operating mode, your computer has a distinct power saving mode called Sleep mode.
!
Turn off your computer if you do not intend to use it for an extended period of time.
Mode
Description
Normal mode
This is the normal state of your computer while it is in use. The green power indicator light is lit while the
computer is in this mode.
Sleep mode
Sleep mode turns off the LCD screen and places the built-in storage device(s) and the CPU into a low power
consumption mode. The orange power indicator light blinks while your computer is in this mode.
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Getting Started >
Using the Power Saving Mode
21
Using Sleep Mode
To activate Sleep mode
Click Start, the arrow
next to the Shut down button, and Sleep.
✍
Alternatively, you can press the sleep button on the wireless keyboard to place your computer into Sleep mode.
To return to Normal mode
❑ Press any key on the wireless keyboard.
❑ Click the wireless mouse button.
❑ Move the wireless mouse.
❑ Press the power button on your computer.
✍
We recommend that you turn off the power switch on the bottom of your wireless mouse when you place your computer into Sleep mode. This will
prevent the computer from returning to Normal mode when the mouse is unintentionally moved.
!
Make sure that the battery of your wireless keyboard is properly installed and not running out of power.
If you press and hold the power button for more than four seconds, your computer will turn off automatically. You will lose all unsaved data.
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Getting Started >
Using the Power Saving Mode
22
If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep
mode settings.
To change the Sleep mode settings
1
2
3
Click Start, Control Panel, Hardware and Sound, and Power Options.
Click Change plan settings under the current power plan.
Change the time to place the computer into Sleep mode and click Save Changes.
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Getting Started >
Keeping Your Computer in Optimum Condition
23
Keeping Your Computer in Optimum Condition
Updating Your Computer
Be sure to update your VAIO computer with the following software applications for enhancing your computer's efficiency,
security, and functionality.
The VAIO Update automatically notifies you of new updates available on the Internet, and downloads and installs them on
the computer.
❑ Windows Update
Click Start, All Programs, and Windows Update and then follow the on-screen instructions.
❑ VAIO Update 5
Click Start, All Programs, and VAIO Update and then follow the on-screen instructions.
!
Your computer must be connected to the Internet to download the updates.
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Getting Started >
Keeping Your Computer in Optimum Condition
24
Using the Antivirus Software for Your Computer
Protect your computer against computer viruses by using the antivirus software.
You can keep the antivirus software current with the latest updates by downloading and installing the updates from the web
site of the manufacturer. To update the antivirus software, find the antivirus software installed on your computer from the
following and follow the steps.
!
Your computer must be connected to the Internet to download the updates.
❑ Trend Micro:
1
Click Start, All Programs, Trend Micro Titanium Maximum Security, and Trend Micro Titanium Maximum
Security.
2
Follow the on-screen instructions.
❑ McAfee:
1
2
Click Start, All Programs, McAfee, and McAfee Internet Security or McAfee Total Protection.
Follow the on-screen instructions.
❑ Norton Internet Security:
1
2
Click Start, All Programs, Norton Internet Security, and LiveUpdate or Norton Internet Security.
Follow the on-screen instructions.
✍
See the help file included with your software program for more information.
!
The actual procedure may be different from the above depending on the version of the software installed on your computer. In such a case, follow the
on-screen instructions.
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Getting Started >
Keeping Your Computer in Optimum Condition
25
Using the VAIO Care
With the VAIO Care, you can regularly conduct performance checks and tune-ups on your computer to keep it running at an
optimum level. Launch the VAIO Care whenever a problem is found on your computer. The VAIO Care will provide
appropriate measures to solve the problem.
To launch the VAIO Care
❑ On models with the ASSIST button
Press the ASSIST button while your computer is on.
❑ On models without the ASSIST button
Click Start, All Programs, and VAIO Care.
✍
See the help file included with the VAIO Care for more information.
On models with the ASSIST button, pressing the ASSIST button while the computer is off launches the VAIO Care Rescue. The VAIO Care Rescue can
be used to recover your computer in case of emergency, for example, when the Windows does not start.
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Using Your VAIO Computer >
Using the Keyboard
28
Using the Wireless Keyboard
One alkaline AA battery is supplied with your wireless keyboard. Before attempting to use the wireless keyboard, remove the
battery compartment cover (1) from the bottom of the wireless keyboard and install the supplied AA battery (2) into the battery
compartment.
✍
If the wireless keyboard does not operate properly, the battery may need to be replaced. If you do not intend to use the wireless keyboard for an extended
period of time, remove the battery to avoid possible damage from battery leakage.
If the wireless keyboard is left unused for 20 minutes or longer, your computer enters Sleep mode. To bring it back into Normal mode, press any key
on the wireless keyboard.
!
To maintain good communication, operate the wireless keyboard within the distance limitations of keyboard: approximately 10 m from your computer.
Avoid using any wireless devices that exchange radio signals on the 2.4 GHz band near your wireless keyboard. These devices may create radio
interference, causing the keyboard to stop working properly.
Do not place metal furniture or objects near your computer or wireless keyboard, as this may create radio interference, causing the keyboard to stop
working properly.
Be sure to use an alkaline battery. Using an incompatible battery can damage the wireless keyboard.
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Using Your VAIO Computer >
Using the Keyboard
29
*
A Function keys
Perform certain tasks. The task associated with each function
key varies among software applications except the following
combinations with the Fn key to change the LCD brightness of
your computer screen.
Fn+F5: Decrease lighting intensity of the LCD screen.
Fn+F6: Increase lighting intensity of the LCD screen.
*
B Num Lk/Scr Lk key
Activates/deactivates Num Lk mode. To activate/deactivate Scr
Lk mode, use this key in conjunction with the Fn key.
When Num Lk or Scr Lk mode is activated or deactivated, the
(Num lock) or
(Scroll lock) icon appears on the taskbar
along with a pop-up message to indicate a mode change.
✍
You can keep the Num lock and/or Scroll lock icon on the taskbar. To do so, right-
click the f icon on the taskbar, click Customize notification icons, and then
select Show icon and notifications for your desired icon.
*
Disabled while you are using the Quick Web Access function.
✍
*
Illustrated above is the English keyboard as an example.
The appearance of your wireless keyboard may be different from those illustrated in
this manual due to variations in specifications.
D Power switch
Slide the switch to turn the wireless keyboard on and off.
*
E Sleep button
Provides a lower level of power consumption.
For details on power management, see Using the Power
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Using Your VAIO Computer >
Using the Keyboard
30
*
*
F Zoom buttons
L Applications key
Change the size of an image or a document displayed on some
software.
Displays a context-sensitive shortcut menu (if any).
M Directional arrow keys
Move the pointer on the computer screen.
Press
to make the view look smaller and further away (zoom out).
N Indicator lights
Press
to make the view look bigger and closer (zoom in).
(Battery): Stays off while the AA battery for the wireless
keyboard is sufficient and blinks when the battery is running out
of power.
See the help file included with the VAIO Control Center for more
information.
G Muting button
(Caps lock): Turns on when Caps Lock mode is activated.
Turns the volume on and off.
H Volume control buttons
(Connect): Stays off while the wireless keyboard is properly
connected with your computer; and blinks for about 10 minutes
when the connection is cut off, for example, when the computer
is turned off or enters Sleep mode.
Increase (+) or decrease (-) the volume.
I Caps Lock key
Activates/deactivates Caps Lock mode where letters are all typed in
upper case.
O Numeric keypad
Use the numeric keypad to type numbers or to perform basic
math calculations.
*
J Windows key
Displays the Start menu.
*
K E key
Ejects the optical disc drive tray when used in conjunction with the Fn
key.
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Using Your VAIO Computer >
Using the Keyboard
32
To connect the wireless keyboard
When the supplied wireless keyboard does not seem to be working, use the supplied wireless mouse and follow these steps
to reconnect the keyboard with your computer. You can perform the connection operations using an optional USB keyboard
as well.
✍
When the Windows password is set on your computer, you can use the on-screen keyboard (page 42) for password entry to start the computer. When
the power-on password is set on the computer, however, the on-screen keyboard is not available for password entry and you need an optional USB
keyboard.
!
Under normal circumstances, you do not need to perform the connection operations before using your wireless keyboard.
While your wireless keyboard is successfully working, do not perform the connection operations as this may cause a malfunction.
1
Make sure that the supplied battery is properly installed on your wireless keyboard, and then slide the power switch on
the keyboard to the OFF position.
2
3
Turn on the computer.
If the computer has multiple user accounts, select the one with administrative rights.
If the Windows password is set on your computer, click
at the bottom left of the computer screen, select the Type
without the keyboard (On-Screen Keyboard) check box, and click OK.
4
Enter the Windows password with the on-screen keyboard and click
.
✍
If the typed password does not appear in the password entry field, click the field to show a blinking cursor, and then enter the password once again.
5
6
Wait until the Windows starts, and then click Start and Computer.
Double-click Local Disk (C:), WConnectTool, and WConnect.
If the User Account Control window appears, click Yes.
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Using Your VAIO Computer >
Using the Keyboard
33
7
8
Wait until the utility window for re-connection appears, and then slide the power switch on the wireless keyboard to the
ON position.
✍
It may take a while before the utility window appears.
Wait until the utility window notifies that the wireless keyboard should now be working, and then close the utility window.
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Using Your VAIO Computer >
Using the Mouse
35
Using the Wireless Mouse
One alkaline AA battery is supplied with your wireless mouse. Before attempting to use the wireless mouse, remove the
battery compartment cover (1) from the bottom of the wireless mouse and install the supplied AA battery (2) into the battery
compartment.
✍
If the wireless mouse does not operate properly, the battery may need to be replaced. If you do not intend to use the wireless mouse for an extended
period of time, remove the battery to avoid possible damage from battery leakage.
!
To maintain good communication, operate the wireless mouse within the distance limitations of mouse: approximately 10 m from your computer.
Avoid using any wireless devices that exchange radio signals on the 2.4 GHz band near your wireless mouse. These devices may create radio
interference, causing the mouse to stop working properly.
Use surfaces such as plain paper, card stock, or fabric that have minimal repetitive patterns.
Avoid using the wireless mouse on surfaces such as mirrors, smooth glass, or magazines that have half- tone printing.
Do not place metal furniture or objects near your computer or wireless mouse, as this may create radio interference, causing the mouse to stop working
properly.
Be sure to use an alkaline battery. Using an incompatible battery can damage the wireless mouse.
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Using Your VAIO Computer >
Using the Mouse
36
A Left button
Click or double-click the left button to select items. To drag and
drop items, hold the left button down while sliding the mouse,
then release the button to drop the item.
B Right button
Press the right button once to display a context-sensitive
shortcut menu (if any).
C Central wheel
Rotate the central wheel to scroll up or down a page. Press the
wheel once to lock the scroll action and control the movement
by moving the entire mouse (the scroll function is available only
with applications that support it).
D Power switch
Slide the switch to turn the mouse on and off.
Storage compartment for the AA battery.
F Status light
Blinks in orange when the mouse battery is running out of
power; and turns on in green for about 10 seconds when the
wireless mouse is turned on or connected with your computer.
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Using Your VAIO Computer >
Using the Mouse
37
To connect the wireless mouse
When the supplied wireless mouse does not seem to be working, use the supplied wireless keyboard and follow these steps
to reconnect the mouse with your computer. You can perform the connection operations using an optional USB mouse as
well.
!
Under normal circumstances, you do not need to perform the connection operations before using your wireless mouse.
While your wireless mouse is successfully working, do not perform the connection operations as this may cause a malfunction.
1
Make sure that the supplied battery is properly installed on your wireless mouse, and then slide the power switch on the
mouse to the OFF position.
2
3
Turn on the computer.
If the computer has multiple user accounts, press the < or , key to select the one with administrative rights and press
the Enter key.
4
5
Wait until the Windows starts, and then press the Windows key on the wireless keyboard to display the Start menu.
Enter wconnect and press the Enter key.
If the User Account Control window appears, press the < or , key to select Yes and press the Enter key.
6
Wait until the utility window for re-connection appears, and then slide the power switch on the wireless mouse to the ON
position.
✍
It may take a while before the utility window appears.
7
Wait until the utility window notifies that the wireless mouse should now be working, and then close the utility window.
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Using Your VAIO Computer >
Using the Touch Screen
39
Using the Touch Screen
Embedded infrared optical sensors of your computer's touch screen enable direct interaction with the computer using your
finger(s). You can perform various gestures on the touch screen to compensate for mouse operations, such as selecting items
and scrolling.
!
The touch screen function may be disabled depending on the software application you are using.
You cannot use some touch screen functions while the Quick Web Access function is activated.
Your computer is equipped with two optical sensors and supports multi-touch input of up to two points. When you rotate a picture on the touch screen,
for example, a rotating gesture may not be successfully recognized by your computer, which, however, does not indicate a malfunction.
Gesture
Tap
Description
Tap on the touch screen once with a finger. This gesture is equivalent to a click with a mouse.
Tap on the touch screen twice in quick succession with a finger. This gesture is equivalent to a double-click with a mouse.
Double-tap
Press-and-hold
Touch and hold on the touch screen with a finger until a circling icon appears, and then lift the finger off the screen to display
a context-sensitive shortcut menu (if any). This gesture is equivalent to a right-click with a mouse.
Press-and-tap
Drag
Touch and hold on the touch screen with a finger and tap with another finger to display a context-sensitive shortcut menu (if
any). This gesture is equivalent to a right-click with a mouse.
Put a finger on the touch screen and slide it while keeping the finger in contact with the screen. Drag left or right for panning;
up or down for scrolling.
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Using Your VAIO Computer >
Using the Touch Screen
40
Gesture
Description
Flick
Put a finger on the touch screen and slide it linearly in quick motion.
You can assign an individual task to up to eight flicks. There are four default flick
assignments: you can flick left to move backward, flick right to move forward, flick up
to scroll up, and flick down to scroll down. When a flick gesture is successfully
recognized, an icon appears with a description of the assignment on the desktop.
To add or change the flick assignments, click Start, Control Panel, Hardware and
Sound, and Pen and Touch to access the Flick tab.
Zoom
With some software applications, you can pinch on the touch screen with two fingers
for zooming. Pinch open to zoom in or pinch close to zoom out.
Rotate
With some software applications, such as photo viewer software, you can put two
fingers on the touch screen and slide them in circles to rotate the underlying object.
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Using Your VAIO Computer >
Using the Touch Screen
41
✍
You can disable the touch screen function with the Control Panel. Click Start, Control Panel, Hardware and Sound, and Pen and Touch, and then click
to cancel the Use your finger as an input device check box on the Touch tab.
You can change the DPI to enlarge the view size of the touch screen for easier touch works. To do so, click Start, Control Panel, Hardware and Sound,
Display, and Set custom text size (DPI), and then specify your preference. Changing the DPI, however, may distort the screen view while you are using
a non-compatible software application or viewing a non-compatible web site. Depending on the model you purchased, the text size may be set to Larger
by default.
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Using Your VAIO Computer >
Using the Touch Screen
42
Displaying the On-screen Keyboard
While the touch screen function is enabled, you can use the on-screen keyboard, instead of the wireless keyboard, for text
entry. To display the on-screen keyboard, simply tap on a text entry field. Alternatively, you can use the keyboard tab at the
left edge of the desktop to display the on-screen keyboard. Tap on the tab to pull it out, and then tap on it once again to display
the keyboard in full view.
Notes on Using the Touch Screen
❑ To repeat tapping, be sure to lift your finger at least 4 mm off the touch screen after each tap.
❑ When tapping triggers an unintentional operation, make sure that no other parts of your body, including your clothes, are
in contact with the touch screen. The touch screen may even respond to a touch made by an insect that happens to come
in contact with the screen.
❑ Be sure to touch gently with your fingertip, not with the ball of your finger. If the area of contact with the touch screen is
beyond specifications of the touch screen function, your computer may not recognize your touch.
❑ Depending on the spot you touch on the screen, the touch screen sensitivity varies. This is normal and does not indicate
a malfunction.
❑ Gentle touches always work. The degree of pressing force does not count for operations as the touch screen employs
optical technology.
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Using Your VAIO Computer >
Using Special-function Buttons
43
Using Special-function Buttons
Your computer is equipped with special buttons to help you use specific functions of the computer.
Special-function button
Functions
Launches the VAIO Care while the computer is on.
ASSIST button
While the computer is off, the ASSIST button launches the VAIO Care Rescue. The VAIO Care Rescue can
be used to recover the computer in case of emergency, for example, when the Windows does not start. See
While the computer is in Normal mode, the WEB button launches the web browser assigned to the button by
default.
While the computer is off, the WEB button activates the Quick Web Access function and launches the web
information.
WEB button
!
The WEB button is not functional while the computer is in Sleep mode.
Illuminates in orange while the LCD backlight is off.
While the computer is running, the DISPLAY OFF button turns off the LCD backlight. To turn on the LCD
backlight, press this button once again.
DISPLAY OFF button
*
Executes the task that is assigned to the button by default.
You can change the default assignment with the VAIO Control Center.
VAIO button
*
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Using Your VAIO Computer >
Using the Quick Web Access Function
44
Using the Quick Web Access Function
The Quick Web Access function enables you immediately to access the Internet without launching the Windows operating
system.
Activating the Quick Web Access Function
To activate the Quick Web Access function, your computer must be off.
To activate the Quick Web Access function
1
2
Press the WEB button on the computer.
Follow the instructions in the initial setup wizard.
Once you have completed the initial setup, the web browser used with the Quick Web Access function launches just by
pressing the WEB button from the next time.
Exiting the Quick Web Access Function
!
To launch the Windows operating system, you first need to exit the Quick Web Access function.
To exit the Quick Web Access function, do any of the following:
❑ Click the
icon located at the lower left corner of the screen.
❑ Press the WEB button.
❑ Press the power button on the computer.
For detailed information on how to use or restrictions on the Quick Web Access function, click the
lower right corner of the screen.
icon located at the
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Using Your VAIO Computer >
Using the Quick Web Access Function
45
Notes on Using the Quick Web Access Function
While the Quick Web Access function is activated, you cannot use:
❑ the ASSIST button.
❑ any function key, the Scr Lk key, and the E key in combination with the Fn key for shortcuts.
❑ the zoom buttons and the VAIO button on the wireless keyboard.
❑ any port and jack except the DC IN port, the LAN port, the USB ports, and the headphones jack.
❑ the "Memory Stick Duo" slot and the SD memory card slot.
❑ some touch screen functions.
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Using Your VAIO Computer >
Using the Built-in Camera
46
Using the Built-in Camera
Your computer is equipped with a built-in camera.
With the communication software, such as Windows Live Messenger, you can make a video call through the Internet. For
detailed information on how to use the software, see the help file included with the software.
✍
The built-in camera indicator light illuminates while the built-in camera is in use.
The software installed on your computer varies depending on your computer's configurations.
To make a video call using Windows Live Messenger
1
Click Start, All Programs, and Windows Live Messenger.
✍
You need to sign in to Windows Live Messenger to make a video call.
To display images from the built-in camera
1
2
Click Start, All Programs, ArcSoft Webcam Suite, and WebCam Companion 4.
Click Capture.
✍
If you cannot capture images properly, for example captured images are not displayed smoothly, click the current resolution of the capturing image at
the upper right of the main window and lower the resolution.
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Using Your VAIO Computer >
Using the Optical Disc Drive
47
Using the Optical Disc Drive
Your computer is equipped with an optical disc drive.
Features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
To insert a disc
1
2
Turn on the computer.
Press the drive eject button (1) or the Fn+E keys to open the drive.
The drive tray slides out.
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Using Your VAIO Computer >
Using the Optical Disc Drive
48
3
Hold the back of the drive tray with one hand, place a disc in the middle of the drive tray with the label side facing toward
you, and gently push it toward the drive tray until the disc clicks into place.
!
Do not exert pressure on the drive tray. Be sure to hold the back of the drive tray when placing/removing a disc onto/from the drive tray.
4
Close the drive tray by pushing it in gently.
!
Do not remove the optical disc while your computer is in Sleep mode. Be sure to bring the computer back into Normal mode before removing the disc.
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Using Your VAIO Computer >
Using the Optical Disc Drive
49
Supported Discs
Your computer plays and records CDs, DVDs, and Blu-ray Disc™ media, depending on the model you purchased.
See the reference chart below to find out which type of optical disc drive supports which types of media.
PR: playable and recordable
P: playable but not recordable
–: not playable or recordable
*3 *4
CD-ROM CD-R/RW DVD-ROM DVD-R/
RW
DVD+R/
RW
DVD+R DL DVD-R DL DVD-
BD-ROM
BD-R/RE
*1 *2
(Double
Layer)
(Dual
Layer)
RAM
*6
DVD SuperMulti Drive P
P
P
PR
PR
PR
PR
PR
PR
PR
PR
PR
PR
–
–
PR
*6
*5
Blu-ray Disc™ Drive
with DVD SuperMulti
P
P
P
PR
PR
*6
Blu-ray Disc™ ROM
Drive with
P
PR
PR
PR
PR
PR
P
P
PR
DVD SuperMulti
*1
The DVD SuperMulti Drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge.
*2
Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported.
DVD-RAM Version 2.2/12X-SPEED DVD-RAM Revision 5.0 disc is not supported.
*3
*4
*5
The Blu-ray Disc drive on your computer does not support BD-RE Disc media in Version 1.0 format and Blu-ray Disc media with a cartridge.
™
BDXL Disc media is not supported.
Supports writing data to BD-R Part1 Version 1.1/1.2/1.3 discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB) and
BD-RE Part1 Version 2.1 discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB).
*6
Writing data to Ultra Speed CD-RW discs is not supported.
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Using Your VAIO Computer >
Using the Optical Disc Drive
50
!
This unit is designed to playback discs that conform to the Compact Disc (CD) standard. DualDiscs and some music discs encoded with copyright
protection technologies do not conform to the Compact Disc (CD) standard. Therefore, these discs may not be compatible with this unit.
When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both
playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives
with discs that are not compliant with the official "CD," "DVD," or "Blu-ray Disc" standard. USING NON-COMPLIANT DISCS CAN CAUSE FATAL DAMAGE
TO YOUR VAIO COMPUTER OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING.
For inquiries about disc formats, contact the individual publisher of the pre-recorded disc or the manufacturer of the recordable disc.
✍
8 cm disc writing is not supported.
!
To play copyright protected Blu-ray Disc media continually, update the AACS key. The AACS key update requires Internet access.
As with other optical media devices, circumstances may limit compatibility or prevent Blu-ray Disc media playback. VAIO computers may not support
movie playback on packaged media recorded in AVC or VC1 formats at high bit rates.
Region settings are required for some contents of DVD and BD-ROM Disc media. If the region setting on the optical disc drive does not match the
region coding on the disc, playback is not possible.
Some content may restrict video output to standard definition or prohibit analog video output. When you output video signals through digital
connections, such as an HDMI connection or a DVI connection, it is strongly recommended that a digital HDCP compliant environment be implemented
for optimum compatibility and viewing quality.
Exit all memory-resident utility software before playing or writing a disc as it may cause the computer to malfunction.
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Using Your VAIO Computer >
Using the Optical Disc Drive
51
Notes on Using the Optical Disc Drive
Notes on writing data to a disc
❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc
drive.
❑ Do not strike or shake your computer while the optical disc drive is writing data to a disc.
❑ Do not plug or unplug the power cord or the AC adapter while the optical disc drive is writing data to a disc.
Notes on playing discs
To achieve optimum performance of disc playback, you should follow these recommendations:
❑ Some CD players and computer optical disc drives may not be able to play audio CDs created with the CD-R or CD-RW
media.
❑ Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD+R DL, DVD-R
DL, DVD+R, DVD+RW, DVD-R, DVD-RW, or DVD-RAM media.
❑ When your computer is equipped with a Blu-ray Disc drive, Blu-ray Disc playback is available on your computer. However,
the drive may not be able to play some Blu-ray Disc content, or the computer may become unstable during Blu-ray Disc
playback. To play content normally, download and install the latest updates for Blu-ray Disc playback software using the
VAIO Update.
❑ Depending on system environment, you may find sound interruptions and/or dropped frames during AVC HD playback.
❑ Do not place your computer into the power saving mode while your computer is playing a disc.
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Using Your VAIO Computer >
Using the Optical Disc Drive
52
Notes on region codes
Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can
play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your
residence area is different from the label, you cannot play the disc on your computer.
To find out the region code for your residence area, see the following table.
Residence area
Africa
Region code
Residence area
Australia*
Region code
Residence area
China
Region code
5
2
3
2
3
3
3
4
3
2
3
5
2
2
6
5
3
4
2
3
3
Europe
Hong Kong*
Japan*
India*
Indonesia*
Kuwait*
Korea
Malaysia*
New Zealand*
Saudi Arabia*
Taiwan
Philippines*
Singapore*
Thailand*
Russia
South Africa*
United Arab Emirates*
Vietnam
*
A region code is not assigned to your computer's optical disc drive by default.
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Using Your VAIO Computer >
Using the Optical Disc Drive
53
If it is your first time to play a DVD video on your computer, follow these steps before inserting the disc:
1
2
3
4
5
6
Click Start and Computer.
Right-click the optical disc drive icon and select Properties.
Click the Hardware tab.
Select your optical disc drive from the All disk drives list and click Properties.
Click the DVD Region tab.
Select an appropriate region from the list and click OK.
!
You can change the region code only a limited number of times. When you have exceeded this number, the drive's region code is permanently assigned
and you will not be able to change it again. Reconfiguring your computer does not reset this count.
Any difficulties caused by changing the region code settings of the drive are not covered by the warranty.
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Using Your VAIO Computer >
Using the Optical Disc Drive
54
Playing Discs
To play a disc
1
Insert a disc into the optical disc drive.
!
Close all running software applications before playing a disc.
2
If nothing appears on the desktop, click Start, All Programs, and your desired software to play the disc.
For instructions on how to use the software, see the help file included with the software.
Copying Files to Discs
To copy files to a disc
1
Insert a recordable disc into the optical disc drive.
!
Close all running software applications before copying files to a disc.
2
If nothing appears on the desktop, click Start, All Programs, and your desired disc burning software to copy files to the
disc.
For instructions on how to use the software, see the help file included with the software.
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Using Your VAIO Computer >
Using "Memory Stick"
55
Using "Memory Stick"
"Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing
digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable,
it can be used for external data storage.
Before You Use "Memory Stick"
The "Memory Stick Duo" slot on your computer can accommodate the following sizes and types of media:
❑ "Memory Stick Duo"
❑ "Memory Stick PRO Duo"
❑ "Memory Stick PRO-HG Duo"
!
Your computer supports only Duo-size "Memory stick", and does not support standard-size "Memory Stick".
✍
The "Memory Stick Duo" slot also works as the SD memory card slot.
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Using Your VAIO Computer >
Using "Memory Stick"
56
Inserting and Removing "Memory Stick"
To insert "Memory Stick"
1
2
3
Hold "Memory Stick" with the arrow pointing toward the slot.
Carefully slide "Memory Stick" into the slot until it clicks into place.
Do not force the media into the slot.
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Using Your VAIO Computer >
Using "Memory Stick"
57
✍
If "Memory Stick" does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
When you insert "Memory Stick" into the slot for the first time, you may be prompted to install driver software. If prompted, follow the on-screen
instructions to install the software.
"Memory Stick" is automatically detected by your system and the contents of "Memory Stick" are displayed. If nothing appears on the desktop, click
Start, Computer, and double-click the "Memory Stick" icon.
The "Memory Stick" icon will appear in the Computer window after you insert "Memory Stick" into the slot.
!
Before using "Memory Stick Micro" ("M2"), be sure to insert it into an "M2" Duo adaptor. If you insert the media directly into the "Memory Stick Duo"
slot without the adaptor, you may not be able to remove it from the slot.
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Using Your VAIO Computer >
Using "Memory Stick"
58
To remove "Memory Stick"
!
Do not remove "Memory Stick" while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load,
so make sure the indicator light is unlit before removing "Memory Stick".
1
2
3
Check that the Media Access indicator light is unlit.
Push in "Memory Stick" toward the computer and release.
"Memory Stick" ejects.
4
Pull "Memory Stick" out of the slot.
!
Be sure to remove "Memory Stick" gently, or it may pop out unexpectedly.
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Using Your VAIO Computer >
Using "Memory Stick"
59
Formatting "Memory Stick"
To format "Memory Stick"
"Memory Stick" is formatted by default and is ready for use.
If you want to reformat the media with your computer, follow these steps.
!
Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media.
Formatting "Memory Stick" erases the entire data stored on the media. Before formatting the media, make sure that it does not contain your valuable
data.
Do not remove "Memory Stick" from the slot while formatting. This could cause a malfunction.
Carefully slide "Memory Stick" into the slot until it clicks into place.
Click Start and Computer.
1
2
3
4
5
Right-click the "Memory Stick" icon and select Format.
Click Restore device defaults.
!
The size of the allocation unit and file system may change.
Do not select NTFS from the File system drop-down list as it may cause a malfunction.
✍
The formatting process will be completed more quickly if you select Quick Format in Format options.
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Using Your VAIO Computer >
Using "Memory Stick"
61
Notes on Using "Memory Stick"
❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 32 GB
that are available as of January 2011. However, not all "Memory Stick" are guaranteed of compatibility.
❑ Be sure to hold "Memory Stick" with the arrow pointing in the correct direction as you insert it into the slot. To avoid
damaging your computer or the media, do not force "Memory Stick" into the slot if you cannot insert it smoothly.
❑ Use care when inserting or removing "Memory Stick" from the slot. Do not force it in or out of the slot.
❑ Inserting "Memory Stick" with multiple conversion adaptors is not guaranteed of compatibility.
❑ "MagicGate" is the general name of the copyright protection technology developed by Sony. Use "Memory Stick" with the
"MagicGate" logo to take advantage of this technology.
❑ Except for your personal use, it is against the copyright law to use any audio and/or image data you recorded without prior
consent from the respective copyright holders. Accordingly, "Memory Stick" with such copyrighted data can be used only
within the law.
❑ Do not insert more than one memory card into the slot. Improper insertion of the media may damage both your computer
and the media.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
62
Using Other Modules / Memory Cards
Using the SD Memory Card
Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras,
camcorders, music players, and other audio/video devices.
Before you use the SD memory card
The SD memory card slot on your computer can accommodate the following memory cards:
❑ SD memory card
❑ SDHC memory card
❑ SDXC memory card
✍
The SD memory card slot also works as the "Memory Stick Duo" slot.
For the latest information on compatible memory cards, see Finding More about Your VAIO Computer (page 5) to visit the
appropriate support web site.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
63
To insert an SD memory card
1
2
3
Hold the SD memory card with the arrow pointing toward the slot.
Carefully slide the SD memory card into the slot until it clicks into place.
Do not force the card into the slot.
✍
When you insert the SD memory card into the slot for the first time, you may be prompted to install driver software. If prompted, follow the on-screen
instructions to install the software.
The SD memory card icon will appear in the Computer window after you insert the card into the slot.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
64
To remove an SD memory card
1
2
3
Check that the Media Access indicator light is unlit.
Push in the SD memory card toward the computer and release.
The SD memory card ejects.
4
Pull the SD memory card out of the slot.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
65
Notes on Using Memory Cards
General notes on using the memory card
❑ Be sure to use memory cards that are compliant with the standards supported by your computer.
❑ Be sure to hold the memory card with the arrow pointing in the correct direction as you insert it into the slot. To avoid
damaging your computer or the media, do not force the memory card into the slot if you cannot insert it smoothly.
❑ Use care when inserting or removing the memory card from the slot. Do not force it in or out of the slot.
❑ Do not remove the memory card while the media access indicator light is lit. If you do, you may lose data.
❑ Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot. An
incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage
to your computer.
❑ Do not insert more than one memory card into the slot. Improper insertion of the media may damage both your computer
and the media.
Notes on using the SD memory card
❑ Your computer has been tested and found compatible only with major memory cards available as of January 2011.
However, not all memory cards are guaranteed of compatibility.
❑ SD memory cards (up to 2 GB), SDHC memory cards (up to 32 GB), and SDXC memory cards (up to 64 GB) have been
tested and found compatible with your computer.
❑ Some types of SD memory cards, for example ones with the UHS (Ultra High Speed data transfer feature), may become
extremely hot due to continuous access to the memory cards. In such a case, wait for a while before removing the memory
card until it cools down.
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Using Your VAIO Computer >
Using the Internet
66
Using the Internet
Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for
connecting your computer to the Internet.
The following types of Internet connection services may be available from your ISP:
❑ Fiber to the Home (FTTH)
❑ Digital Subscriber Line (DSL)
❑ Cable modem
❑ Satellite
❑ Dial-up
For detailed information on devices required for Internet access and how to connect your computer to the Internet, ask your
ISP.
✍
To connect your computer to the Internet using the wireless LAN function, you need to set up the wireless LAN network. See Using the Wireless LAN
(page 68) for more information.
!
When you connect your computer to the Internet, be sure to take appropriate security measures to protect the computer against online threats.
Depending on the service contract with your ISP, you may need to connect an external modem device, for example a USB telephone modem, a DSL
modem, or a cable modem, to your computer to connect to the Internet. For detailed instructions on connection setups and modem configuration, see
the manual that came with your modem.
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Using Your VAIO Computer >
Using the Network (LAN)
67
Using the Network (LAN)
You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end
of a LAN cable (not supplied) to the LAN port on the back of the computer and the other end to your network. For detailed
settings and devices required for LAN access, ask your network administrator.
✍
You can connect your computer to any network without changing the default settings.
!
Do not plug a telephone cable into the LAN port on your computer.
If the LAN port is connected to one of the telephone lines mentioned below, high electric current to the port may cause damage, overheating, or fire.
- Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)
- Public telephone subscriber line
- Private branch exchange (PBX)
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Using Your VAIO Computer >
Using the Wireless LAN
68
Using the Wireless LAN
The Wireless LAN (WLAN) allows your computer to connect to a network through a wireless connection.
The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used.
See the specifications to find out about the configuration of your computer.
WLAN standard
IEEE 802.11a
Frequency band
5 GHz
Remarks
Available only on models compliant with the IEEE 802.11a/b/g/n standard.
IEEE 802.11b/g
2.4 GHz
The IEEE 802.11g standard provides higher-speed communications than the IEEE 802.11b
standard.
IEEE 802.11n
5 GHz/2.4 GHz
On models compliant with the IEEE 802.11b/g/n standard, only the 2.4 GHz band can be used.
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Using Your VAIO Computer >
Using the Wireless LAN
69
Notes on Using the Wireless LAN Function
General notes on using the wireless LAN function
❑ In some countries or regions, using WLAN products may be restricted by the local regulations (e.g. limited number of
channels).
❑ The IEEE 802.11a standard and the IEEE 802.11n standard are not available on ad-hoc networks.
❑ The 2.4 GHz band, with which wireless LAN devices work, is used by various devices. Although the wireless LAN devices
use the technology to minimize radio interference from other devices that use the same band, such radio interference may
cause slower communication speeds and narrower communication ranges or communication failures.
❑ The communication speed and range may vary depending on the following conditions:
❑ Distance between communication devices
❑ Existence of obstacles between devices
❑ Device configuration
❑ Radio conditions
❑ Ambient environment that includes existence of walls and materials of such walls
❑ Software in use
❑ Communications may be cut off depending on radio conditions.
❑ Actual communication speed may not be as fast as the one displayed on your computer.
❑ Deploying WLAN products compliant with different standards that use the same band on the same wireless network may
reduce the communication speed due to radio interference. Taking this into consideration, WLAN products are designed
to reduce the communication speed to ensure communications with another WLAN product if it is compliant with a
different standard that uses the same band. When the communication speed is not as fast as expected, changing the
wireless channel on the access point may increase the communication speed.
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Using Your VAIO Computer >
Using the Wireless LAN
70
Note on the data encryption
The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi
Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2
and WPA are specifications of standards based on interoperable security enhancements that increase the level of data
protection and access control for existing Wi-Fi networks. WPA is designed to be forward compatible with the IEEE 802.11i
specification. It utilizes the enhanced data encryption Temporal Key Integrity Protocol (TKIP) in addition to user authentication
using 802.1X and Extensible Authentication Protocol (EAP). Data encryption protects the vulnerable wireless link between
clients and access points. Besides that, there are other typical LAN security mechanisms to ensure privacy, such as:
password protection, end-to-end encryption, virtual private networks, and authentication. WPA2, the second generation of
WPA, provides stronger data protection and network access control and is also designed to secure all versions of 802.11
devices, including 802.11b, 802.11a, 802.11g, and 802.11n standards, multi-band and multi-mode. In addition, based on the
ratified IEEE 802.11i standard, WPA2 provides government grade security by implementing the National Institute of
Standards and Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2
is backward compatible with WPA.
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Using Your VAIO Computer >
Using the Wireless LAN
71
Starting Wireless LAN Communications
You first need to establish wireless LAN communications between your computer and an access point (not supplied). See
Windows Help and Support for more information. For help on setting up a wireless network, click Start, All Programs, and
VAIO Easy Connect, and then follow the on-screen instructions of the Easy Internet Connection Setup.
!
For details on how to select the channel that will be used by the access point, see the manual that came with your access point.
To start wireless LAN communications
1
Make sure an access point is set up.
See the manual that came with your access point for more information.
2
3
Click Start, All Programs, and VAIO Smart Network or click the VAIO Smart Network icon
on the taskbar.
Click the switch next to Wireless LAN to toggle it to On in the VAIO Smart Network window.
Make sure the WIRELESS indicator light turns on.
4
5
Click
or
on the taskbar.
Select the desired access point and click Connect.
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Using Your VAIO Computer >
Using the Wireless LAN
72
Stopping Wireless LAN Communications
To stop wireless LAN communications
Click the switch next to Wireless LAN to toggle it to Off in the VAIO Smart Network window.
!
Turning off the wireless LAN function while accessing remote documents, files, or resources may result in data loss.
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Using Your VAIO Computer >
Using the BLUETOOTH Function
73
Using the BLUETOOTH Function
Some features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
You can establish wireless communications between your computer and other BLUETOOTH® devices such as another
computer or a mobile phone. You can transfer data between these devices without cables at a range of up to 10 meters in
an open area.
BLUETOOTH Security
The BLUETOOTH wireless technology has an authentication function, which allows you to determine with whom you choose
to communicate. With the authentication function, you can prevent any anonymous BLUETOOTH devices from accessing
your computer.
The first time two BLUETOOTH devices communicate, a common passkey (a password required for authentication) should
be determined for both devices to be registered. Once a device is registered, there is no need to re-enter the passkey.
✍
The passkey can be different each time, but must be the same at both ends.
For certain devices, such as a mouse, no passkey can be entered.
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Using Your VAIO Computer >
Using the BLUETOOTH Function
74
Communicating with Another BLUETOOTH Device
You can connect your computer to a BLUETOOTH device such as another computer, a mobile phone, a PDA, a headset, a
mouse, or a digital camera without the use of any cables.
To communicate with another BLUETOOTH device
To communicate with another BLUETOOTH device, you first need to set up the BLUETOOTH function. For information on
setting up and using the BLUETOOTH function, see Windows Help and Support.
1
2
Click Start, All Programs, and VAIO Smart Network or click the VAIO Smart Network icon
on the taskbar.
Click the switch next to BLUETOOTH to toggle it to On in the VAIO Smart Network window.
Make sure the WIRELESS indicator light turns on.
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Using Your VAIO Computer >
Using the BLUETOOTH Function
75
Stopping BLUETOOTH Communications
To stop BLUETOOTH communications
1
2
Turn off the BLUETOOTH device that is communicating with your computer.
Click the switch next to BLUETOOTH to toggle it to Off in the VAIO Smart Network window.
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Using Your VAIO Computer >
Using the BLUETOOTH Function
76
Notes on Using the BLUETOOTH Function
❑ The data transfer rate varies, depending on the following conditions:
❑ Obstacles, such as walls, located between devices
❑ Distance between devices
❑ Material used in walls
❑ Proximity to microwaves and cordless telephones
❑ Radio frequency interference and other environmental conditions
❑ Device configuration
❑ Type of software application
❑ Type of operating system
❑ Use of both wireless LAN and BLUETOOTH functions at the same time on your computer
❑ Size of file being exchanged
❑ Large files may occasionally be corrupted during continuous transfer due to limitations of the BLUETOOTH standard and
electromagnetic interference in the environment.
❑ All BLUETOOTH devices must be certified to make sure that the applicable standard requirements are maintained. Even
if standards are met, individual device performance, specifications, and operation procedures can vary. Data exchange
may not be possible in all situations.
❑ Video and audio may not be synchronized if you play videos on your computer with audio output from a connected
BLUETOOTH device. This is a frequent occurrence with BLUETOOTH technology and does not indicate a malfunction.
❑ The 2.4 GHz band, with which BLUETOOTH devices or wireless LAN devices work, is used by various devices. Although
BLUETOOTH devices use the technology to minimize radio interference from other devices that use the same band, such
radio interference may cause slower communication speeds and shorter distances or communication failures.
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Using Your VAIO Computer >
Using the BLUETOOTH Function
77
❑ The BLUETOOTH function may not work with other devices, depending on the manufacturer or the software version
employed by the manufacturer.
❑ Connecting multiple BLUETOOTH devices to your computer may cause channel congestion, resulting in poor
performance of the devices. This is normal with BLUETOOTH technology and does not indicate a malfunction.
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Using Peripheral Devices >
Connecting External Speakers or Headphones
79
Connecting External Speakers or Headphones
You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer.
To connect external speakers
✍
Make sure your speakers are designed for computer use.
!
Turn down the volume of the speakers before you turn them on.
Connect external speakers (1) to the headphones jack (2) i with a speaker cable (3) (not supplied).
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Using Peripheral Devices >
Connecting an External Microphone
80
Connecting an External Microphone
You can connect an external microphone (not supplied) to your computer.
To connect an external microphone
Plug the microphone cable (1) into the microphone jack (2) m.
✍
Make sure your microphone is designed for computer use.
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Using Peripheral Devices >
Connecting a USB Device
81
Connecting a USB Device
You can connect a Universal Serial Bus (USB) device, such as a mouse, a floppy disk drive, a speaker, or a printer, to your
computer.
To connect a USB device
1
2
Choose the USB port (1) you prefer to use.
Plug the USB device cable (2) into the USB port.
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Using Peripheral Devices >
Connecting a USB Device
82
Notes on connecting a USB device
❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the
USB device for more information.
❑ Be sure to use a USB printer compatible with your version of Windows to print documents.
❑ For information on how to remove a USB device, see the manual that came with the device.
❑ To protect your computer and/or USB devices from damage, observe the following:
❑ When moving the computer with USB devices connected, avoid exposing the USB ports to shock or impact.
❑ Do not put the computer into a bag or carrying case when it has USB devices connected.
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Customizing Your VAIO Computer >
83
Customizing Your VAIO Computer
This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn
how to use and customize the look of your Sony software and utilities.
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Customizing Your VAIO Computer >
Selecting Performance Modes
84
Selecting Performance Modes
Some features and options in this section may not be available on your computer.
On models with the Dynamic Hybrid Graphics System (both the AMD Radeon Graphics and the Intel HD Graphics), the
computer automatically switches the video controller to provide optimum performance depending on the running software
application. If you want to change the performance mode for specific software applications, such as video and image software
applications, you can manually select the mode for each software application by following the steps below.
To select a performance mode
1
Right-click on the desktop and select Configure Switchable Graphics.
The performance selecting window is displayed.
2
Click the button next to your desired software application to select the performance mode.
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Customizing Your VAIO Computer >
Setting the Password
85
Setting the Password
Setting the password allows you to protect your computer from unauthorized access by making the user enter the password
when the computer is turned on or returns to Normal mode from Sleep mode.
!
Do not forget your password. Write down the password and keep it in a secure place.
Type of Password
Description
Power-on password
You can use BIOS functions to set two types of passwords:
- Machine password: Allows users with administrative rights to change all the setup options in the BIOS setup
screen, as well as to start the computer.
- User password: Allows the standard users to change some of the BIOS setup options, as well as to start the
computer. To set the user password, you must first set the machine password.
✍
Entry of the power-on password will be prompted after the VAIO logo appears to start your computer.
!
If you forget the machine password, the password needs to be reset and a fee will be charged. To reset the password,
contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO
You can reset the user password at the BIOS setup screen by entering the machine password.
Windows password
Allows users to log onto your computer and protect each user account with its own password.
✍
Entry of the Windows password will be prompted after you select your user account.
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Customizing Your VAIO Computer >
Setting the Password
86
Setting the Power-on Password
To add the power-on password (machine password)
1
2
3
Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters long (including spaces).
4
5
6
Select Password when Power On under Security and press the Enter key.
Change the setting from Disabled to Enabled.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
87
To add the power-on password (user password)
!
Make sure you set the machine password before setting the user password.
1
Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
2
3
Enter the machine password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
4
5
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters long (including spaces).
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
To change or remove the power-on password (machine password)
1
Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
2
3
Enter the machine password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
4
5
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
88
To change or remove the power-on password (user password)
1
Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
2
3
Enter the user password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
4
5
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
89
Setting the Windows Password
To add the Windows password
1
2
3
4
5
6
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Create a password for your account under Make changes to your user account.
In the New password and Confirm new password fields, enter the password for your account.
Click Create password.
✍
See Windows Help and Support for more information on the Windows password.
To change the Windows password
1
2
3
4
5
6
7
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Change your password.
In the Current password field, enter your current password.
In the New password and Confirm new password fields, enter a new password.
Click Change password.
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Customizing Your VAIO Computer >
Setting the Password
90
To remove the Windows password
1
2
3
4
5
6
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Remove your password.
In the Current password field, enter the current password that you want to remove.
Click Remove password.
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Customizing Your VAIO Computer >
Using the VAIO Control Center
91
Using the VAIO Control Center
The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior.
To use the VAIO Control Center
1
2
3
Click Start, All Programs, and VAIO Control Center.
Select your desired control item and change the settings.
Once finished, click OK.
The setting of the desired item is changed.
✍
For more information about each option, see the help file included with the VAIO Control Center.
Some of the control items will not be visible if you open the VAIO Control Center as a standard user.
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Customizing Your VAIO Computer >
Using the VAIO Control Center
92
Using S-FORCE Front Surround 3D
S-FORCE Front Surround 3D is a virtual surround technology which allows you to enjoy powerful and realistic surround sound
using the built-in speakers. Its effect is especially noticeable when you are watching movies.
To enable S-FORCE Front Surround 3D
1
2
3
Click Start, All Programs, and VAIO Control Center.
Click Sound and Sound Effect Settings.
Click Use S-FORCE Front Surround 3D and OK.
!
S-FORCE Front Surround 3D works only on sound output from the built-in speakers.
Simultaneous use of S-FORCE Front Surround 3D and Dolby PC Entertainment Experience is not possible.
✍
To achieve maximum effect of S-FORCE Front Surround 3D, place your computer directly across from your listening position and stay within the
optimum distance: approximately 1 m from the computer.
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Upgrading Your VAIO Computer >
93
Upgrading Your VAIO Computer
Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid
invalidation of the warranty during your product warranty period, we recommend that:
❑ You should contact your dealer to install a new memory module.
❑ You should not install it yourself, if you are not familiar with upgrading memory on a computer.
❑ You should not touch the connectors or open the memory module compartment cover.
For assistance, contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More
The type of module and the amount of memory installed on your computer may differ depending on the model you purchased.
See the specifications to find out about the configuration of your computer.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
94
Adding and Removing Memory
If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional
memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages.
Notes on adding/removing memory modules
❑ Be sure to place your computer on a flat surface before adding or removing memory modules.
❑ Be careful when changing memory. Improper installation of memory modules may cause damage to your system. This
damage may void your manufacturer's warranty.
❑ Only use memory modules that are compatible with your computer. If a memory module is not detected by the computer
or the Windows operating system becomes unstable, contact the sales dealer or the manufacturer of your memory
module.
❑ Electrostatic discharge (ESD) can damage electronic components. Before touching a memory module, ensure the
following:
❑ The procedures described in this document assume user familiarity with the general terminology associated with
personal computers and with the safety practice and regulatory compliance requirements for using and modifying
electronic equipment.
❑ Turn off your computer and disconnect it from the AC adapter and from any telecommunication links, networks, or
modems before you remove any cover or panel from the computer. Failure to do so may result in personal injury or
equipment damage.
❑ ESD can damage memory modules and other components. Install the memory module only at an ESD workstation.
If such a station is not available, do not work in a carpeted area, and do not handle materials that produce or hold
static electricity (cellophane wrappers, for example). Ground yourself by maintaining contact with an unpainted metal
portion of the chassis while performing the procedure.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
95
❑ Do not open the memory module package before you are ready to change the module. The package protects the
module from ESD.
❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD.
❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your
computer will result in damage to the computer and any repair costs will not be covered by the warranty.
❑ Do not place the memory module in a location subject to:
❑ Heat sources such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 35°C or less than 10°C
❑ High humidity
❑ Handle the memory module with care. To avoid injuries to your hands and fingers, do not touch the edges of the
components and circuit boards inside your computer.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
96
Removing and Installing a Memory Module
To change or add a memory module
1
Shut down the computer, turn off all peripheral devices, and disconnect the AC adapter and the peripheral devices from
the power sources.
2
Gently face down your computer on a flat surface and wait about an hour until the computer cools down.
!
When facing down your computer, be sure to place it on a soft cloth to avoid damage to the screen frame.
3
Unscrew the screw (1) and remove the memory module compartment cover (2).
4
Touch a metal object to discharge static electricity.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
97
5
Remove the currently installed memory module as follows:
❑ Pull the latches in the direction of the arrows (3).
The memory module is released.
❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (4).
6
Remove the new memory module from its packaging.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
98
7
Slide the memory module into the memory module slot and push it in until it clicks into place.
!
Do not touch any components on the motherboard other than the memory module.
If you want to install only one memory module, be sure to use the lower slot.
Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open
slot. Do not force the memory module into the slot in a wrong orientation, as it may cause damage to the slot and the module.
8
9
Replace the memory module compartment cover and tighten the screw.
Connect the AC adapter and the peripheral devices to the computer, and then plug them into power sources.
10 Turn on all peripheral devices and then the computer.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
99
Viewing the Amount of Memory
To view the amount of memory
1
2
3
Turn on the computer.
Click Start, All Programs, and VAIO Control Center.
Click System Information and System Information.
You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the
installation procedure and restart the computer.
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Precautions >
Safety Information
101
Safety Information
Computer
❑ Use your computer on a solid, stable surface.
❑ Do not grasp the prop-up stand or the bottom chassis frame to lift your computer as the stand or the frame may break and
cause the main unit to fall, resulting in damage to the computer or personal injuries.
❑ Use only specified peripheral equipment and interface cables.
❑ Keep small parts such as "Memory Stick" and "Memory Stick" adaptors out of reach of children. There is a risk of
swallowing them.
Power Source
❑ Do not place the AC adapter in contact with your skin. Remove the AC adapter away from your body if it becomes warm
and causes discomfort.
❑ Do not place heavy objects on the power cord, or this could cause a fire.
❑ To disconnect the power cord, pull it out by holding the plug. Never pull the cord itself.
❑ Unplug your computer from the AC outlet if you are not planning to use the computer for an extended period of time.
❑ Make sure that an AC outlet is easily accessible.
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Precautions >
Safety Information
102
Battery Cell
If the battery liquid is leaking:
❑ Do not touch the battery liquid directly.
❑ Be sure to follow the instructions below.
If your eyes, skin, or clothing comes into contact with the battery liquid, wash well with pure water. If you have skin
inflammation or a wound results, consult a doctor immediately.
❑ Do not throw the battery into a fire. Never heat, disassemble, modify, charge, nor get battery wet.
❑ Be sure to use a commercially available alkaline AA battery.
Mouse
❑ Do not look directly at the red light from the bottom of the optical mouse. Doing so could cause injury.
❑ Do not look directly into the lens at the bottom of the laser mouse. Doing so could cause eye injuries. The laser light is
invisible.
Headphones
Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud
and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
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Precautions >
Care and Maintenance Information
103
Care and Maintenance Information
Computer
❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad,
scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
❑ Make sure you unplug the AC adapter before cleaning your computer.
LCD Screen/Touch Screen
Use a soft, dry cloth to wipe the surface of the LCD screen/touch screen. Rubbing the surface could damage the screen.
Built-in Camera
Clean the area on and around the built-in camera with a soft, dry cloth. Do not rub the area too hard, as it can be easily
scratched.
Discs
❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol,
commercially available cleaners, or anti-static spray) which may cause damage to the disc.
❑ For normal cleaning, hold the disc by its edges and use a soft cloth to wipe the surface from the center out.
❑ If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from
the center out. Wipe off any remaining moisture with a dry soft cloth.
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Precautions >
Handling Your Computer
104
Handling Your Computer
❑ If you drop a solid object or any liquid onto your computer, shut down the computer and then unplug it. You may want to
have the computer checked by qualified personnel before operating it again.
❑ Do not drop your computer.
❑ Do not place your computer in a location subject to:
❑ Heat sources, such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Moisture or rain
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 35°C or less than 10°C
❑ High humidity
❑ Do not place electronic equipment near your computer. The electromagnetic field of the equipment may cause the
computer to malfunction.
❑ Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs, move
the computer a suitable distance away from the radio or TV.
❑ Do not use cut or damaged connection cables.
❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In
such a case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and
contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your
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Precautions >
Handling Your Computer
105
❑ To avoid losing data when your computer is damaged, back up your data regularly.
❑ To lift or move your computer, grasp the main unit on the sides with both hands from behind the computer to avoid any
damage to the LCD screen/touch screen. There is a risk of scratching the LCD screen/touch screen, for example with
your waist belt buckle, if you hold your computer from its front.
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Precautions >
Handling the LCD Screen/Touch Screen
106
Handling the LCD Screen/Touch Screen
❑ Due to the mechanical design of your computer's LCD screen/touch screen, some areas of the screen surface may
become warm while you are using the computer for an extended period of time. This is normal and does not indicate a
malfunction.
❑ Do not exert pressure on the LCD screen/touch screen surface in any way. The LCD screen/touch screen is made of
reinforced glass to implement high durability but is not 100% unbreakable.
❑ Do not exert pressure on the LCD screen/touch screen frame. This may cause lower touch sensitivity or malfunctions.
❑ Be sure to use your finger(s) for touch works. Using a thin or thick object for touch works may result in an unintentional
operation as well as unwanted scratches on the LCD screen/touch screen surface.
❑ Keep the LCD screen/touch screen, especially the frame sill, clean for good touch sensitivity. When cleaning the LCD
screen/touch screen, be sure to use a soft, dry cloth to gently wipe its surface and the screen frame.
❑ Do not use or leave the LCD screen/touch screen under high-intensity light, for example direct sunlight, to avoid
malfunctions or damage.
❑ Using your computer in low temperature conditions may produce a residual image on the LCD screen/touch screen. This
does not indicate a malfunction. When the computer returns to normal temperature, the screen returns to normal.
❑ A residual image may appear on the LCD screen/touch screen if the same image is displayed for an extended period of
time. The residual image disappears after a while. You can use a screen saver to prevent residual images.
❑ The LCD screen/touch screen is manufactured using high-precision technology. You may, however, see tiny black points
and/or bright points (red, blue, or green) that continuously appear on the screen. This is a normal result of the
manufacturing process and does not indicate a malfunction.
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Precautions >
Using the Power Source
107
Using the Power Source
❑ Do not share an AC outlet with other power-consuming equipment, such as a photocopier or a shredder.
❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by
sudden power surges, in an electrical storm, for example.
❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may
cause a malfunction.
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Precautions >
Handling the Built-in Camera
108
Handling the Built-in Camera
❑ Do not scratch or soil the area on and around the built-in camera, as it may cause poor quality images.
❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may
cause the camera to malfunction.
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Precautions >
Handling Discs
109
Handling Discs
❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central
hole, as shown below:
❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
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Precautions >
Handling "Memory Stick"
110
Handling "Memory Stick"
❑ Do not touch the "Memory Stick" connector with your finger or metallic objects.
❑ Use only the adhesive label supplied with "Memory Stick".
❑ Do not bend, drop, or expose "Memory Stick".
❑ Do not disassemble or modify "Memory Stick".
❑ Keep "Memory Stick" dry.
❑ Do not use or store "Memory Stick" in a location subject to:
❑ Static electricity
❑ Electrical noise
❑ Extremely high temperatures, such as in a car parked in the sun
❑ Direct sunlight
❑ High humidity
❑ Corrosive substances
❑ Use the storage case supplied with "Memory Stick".
❑ Be sure to make a backup copy of your valuable data.
❑ When using "Memory Stick Duo", do not use a fine-tipped pen to write on the label adhered to "Memory Stick Duo".
Exerting pressure on the media may damage internal components.
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Precautions >
Handling the Built-in Storage Device
111
Handling the Built-in Storage Device
The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short
time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be
restored. To prevent losing data, you should be careful when handling your computer.
To avoid damaging your built-in storage device
❑ Do not subject your computer to sudden movements.
❑ Keep your computer away from magnets.
❑ Do not place your computer in a location subject to mechanical vibration or in an unstable position.
❑ Do not turn off the power or restart your computer while reading or writing data to the storage device.
❑ Do not use your computer in a place subject to extreme changes in temperature.
❑ Do not remove the storage device from your computer.
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Troubleshooting >
112
Troubleshooting
This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. If these suggestions fail to solve your problems, use the VAIO Care. To launch the software, see
If the problems still cannot be solved and you need assistance, visit the support web sites listed in Finding More about Your
VAIO Computer (page 5)
.
Some features and options in this section may not be available on your computer.
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Troubleshooting >
Computer Operations
114
Computer Operations
What should I do if my computer does not start?
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light shows the
power is on.
❑ Disconnect all connected USB devices (if any), and then restart your computer.
❑ Remove any extra memory modules you may have installed since purchase, and then restart your computer.
❑ If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS
is plugged into a power source and turned on.
❑ If the orange DISPLAY OFF indicator light is lit, press the DISPLAY OFF button.
❑ Make sure the brightness and contrast controls are adjusted correctly.
❑ Unplug the AC adapter. Wait three to five minutes. Plug the AC adapter again and press the power button to turn on your
computer.
❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony AC adapter, which is
supplied by Sony for your VAIO computer.
❑ Make sure your computer is not in Sleep mode by pressing the power button on the computer or the sleep button on the
wireless keyboard. If you press and hold the power button for more than four seconds, your computer will turn off
automatically.
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Troubleshooting >
Computer Operations
115
What should I do if the green power indicator light turns on but my screen remains blank?
❑ If the orange DISPLAY OFF indicator light is lit, press the DISPLAY OFF button.
❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow
button and Restart.
next to the Shut down
If the Windows Security window appears, click Restart.
❑ If this procedure does not work, press and hold the power button for more than four seconds to shut down your computer.
Unplug the AC adapter and leave the computer for about five minutes. Then, plug the AC adapter and turn on the
computer again.
!
Make sure that the battery of your wireless keyboard is properly installed and not running out of power.
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
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Troubleshooting >
Computer Operations
116
What should I do if my computer or software stops responding?
❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application
window.
❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer.
❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the Shut down button.
If the Windows Security window appears, click Shut Down.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
❑ Unplug the AC adapter. Wait three to five minutes. Plug the AC adapter again and press the power button to turn on your
computer.
❑ Try reinstalling the software.
❑ Contact the software publisher or designated provider for technical support.
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Troubleshooting >
Computer Operations
117
Why doesn't my computer enter Sleep mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep mode.
To restore your computer to normal mode
1
2
3
Close all open programs.
Click Start, the arrow next to the Shut down button, and Restart.
If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
4
If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
What should I do if my computer does not accept my password and returns a message,
Enter Onetime Password?
If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and
Windows will not start. Press and hold the power button for more than four seconds to check that the power indicator light
turns off. Wait for 10 to 15 seconds, then restart your computer and enter the correct password. The password is case
sensitive, so be sure to check letters for the current case before you enter the password.
What should I do if my game software does not work or it keeps crashing?
❑ Check the web site of the game if there are any patches or updates to download.
❑ Make sure you have installed the latest video driver software.
❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in such a case
is not guaranteed.
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Troubleshooting >
Computer Operations
118
Why doesn't my screen turn off after the automatic turn-off time has passed?
Some software applications or screen savers are designed to temporarily disable the feature of your operating system that
turns off the computer screen or places the computer into Sleep mode after a certain period of inactivity. To solve this
problem, exit the running software application(s) or change the current screen saver.
How can I change the boot device order?
You can use one of the BIOS functions to change the boot device order. Follow these steps:
1
Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
2
3
4
5
Press the < or , key to select Boot.
Press the M or m key to select your desired priority under Boot Priority and press the Enter key.
Press the M or m key to select the device to which you want to assign the priority and press the Enter key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
What should I do if I cannot boot my computer from the USB floppy disk drive connected
to the computer?
To boot your computer from the USB floppy disk drive, you need to change the boot device.
Turn on your computer and press the F11 key repeatedly until the VAIO logo disappears.
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Troubleshooting >
System Update / Security
119
System Update / Security
How can I find important updates for my computer?
You can find and install the latest updates on your computer with the software applications: the Windows Update and the
How do I schedule the installation of Windows updates to my computer?
The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing the following:
!
Your computer must be connected to the Internet to download the updates.
1
2
3
4
Click Start and Control Panel.
Click System and Security.
Click Action Center.
Follow the on-screen instructions to set up automatic or scheduled updates.
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Troubleshooting >
Recovery / Recovery Media
120
Recovery / Recovery Media
How can I create Recovery Media?
You can create Recovery Media using the VAIO Care. The media are used to restore your computer system to its factory
default settings. To create the media, launch the VAIO Care (page 25) and then click Recovery & restore, Recovery, and
Create Recovery Media.
!
If your computer is not equipped with a built-in optical disc drive, you need to connect an external optical disc drive (not supplied).
See the Recovery, Backup and Troubleshooting Guide for more information.
How can I restore my computer system to its factory default settings?
There are two ways to recover your computer system: from Recovery Media and from the recovery area. See the Recovery,
Backup and Troubleshooting Guide for more information.
How can I reinstall the original software and drivers?
You can restore the preinstalled software and drivers using the VAIO Care. To restore them, launch the VAIO Care (page
See the help file included with the VAIO Care for more information.
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Troubleshooting >
Recovery / Recovery Media
121
How do I check the volume of the recovery area?
Your built-in storage device contains the recovery area where the data for the system recovery is stored. To check the volume
of the recovery area, follow these steps:
1
2
Click Start, right-click Computer, and select Manage.
Click Disk Management under Storage in the left pane.
The volume of the recovery area and the total volume of the C drive are displayed in the Disk 0 row in the center pane.
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Troubleshooting >
Partition
122
Partition
How can I create a hard disk partition?
The Windows feature allows you to create a partition without recovering your computer system.
1
2
Click Start, Control Panel, System and Security, and Create and format hard disk partitions under Administrative
Tools.
If the User Account Control window appears, click Yes.
If you are currently logged onto your computer as a standard user, you may be prompted to enter an administrator name
and password.
3
4
5
6
Right-click the C drive and select Shrink Volume.
Enter the size of the partition to be created in Enter the amount of space to shrink in MB and click Shrink.
Right-click Unallocated and select New Simple Volume.
Follow the on-screen instructions.
✍
If you use the VAIO Care Rescue, you can create a partition in the recovery process. See Using the VAIO Care (page 25) for more information.
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Troubleshooting >
Built-in Camera
123
Built-in Camera
Why does the viewfinder show no images or poor-quality images?
❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching
another. On models with Media Gallery, you cannot use another camera application that uses the built-in camera while
using the gesture function of Media Gallery.
❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This
is normal and does not indicate a malfunction.
❑ If the problem persists, restart your computer.
Why is the video input from the built-in camera suspended for a few seconds?
The video input may be suspended for a few seconds if:
❑ a shortcut key with the Fn key is used.
❑ the CPU load increases.
This is normal and does not indicate a malfunction.
Why are captured images poor in quality?
❑ The images captured under the fluorescent light may show reflections of light.
❑ A dark portion in captured images may appear as a noise.
❑ The area on and around the built-in camera is dirty. Clean the area. See Care and Maintenance Information (page 103).
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Troubleshooting >
Built-in Camera
124
What should I do if captured images contain dropped frames and audio interruptions?
❑ The effect settings on your software application may cause dropped frames. See the help file included with your software
application for more information.
❑ There may be more software applications running than your computer can handle. Exit the applications that you are not
currently using.
❑ This problem may occur while your computer is running on the power saving plan, which reduces the CPU performance.
Check the current power plan.
What should I do if captured images flicker?
This problem occurs when you use the camera under fluorescent lights due to a mismatch between the lighting output
frequency and the shutter speed.
To reduce flicker noise, change the direction of the camera or the brightness of camera images. In some software
applications, you can set an appropriate value to one of the camera properties (e.g. light source, flicker, etc.) to eliminate
flicker noise.
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Troubleshooting >
Networking (LAN/Wireless LAN)
125
Networking (LAN/Wireless LAN)
What should I do if the VAIO Smart Network icon is not displayed on the taskbar?
❑ Click
on the taskbar and check if the VAIO Smart Network icon
is displayed.
❑ If the VAIO Smart Network icon
is not on the taskbar, click Start, All Programs, and VAIO Smart Network, and then
change the setting to display the icon on the taskbar.
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Troubleshooting >
Networking (LAN/Wireless LAN)
126
What should I do if my computer cannot connect to a wireless LAN access point?
❑ Connection capability is affected by distance and obstructions. You need to place your computer away from obstructions
or move any access point you may be using closer to the computer.
❑ Make sure the WIRELESS indicator light is lit on your computer.
❑ Make sure power to the access point is on.
❑ Follow these steps to check the settings:
1
2
3
Click Start and Control Panel.
Click View network status and tasks under Network and Internet.
Click Connect to a network to confirm that your access point is selected.
❑ Make sure the encryption key is correct.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. To change the settings, follow these steps:
1
2
3
4
5
6
Click Start and Control Panel.
Click System and Security and Power Options.
Click Change plan settings for the current power plan.
Click Change advanced power settings.
Double-click Wireless Adapter Settings and Power Saving Mode.
Select Maximum Performance from the drop-down list.
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Troubleshooting >
Networking (LAN/Wireless LAN)
127
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Place your computer away from obstacles or move any access point you may be using closer to the computer.
❑ Make sure your computer is properly configured for Internet access.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
Why is the data transfer speed slow?
❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
place your computer away from obstacles or move any access point you may be using closer to the computer.
❑ If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
❑ If your access point interferes with other access points, change the access point channel. See the manual that came with
your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
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Troubleshooting >
Networking (LAN/Wireless LAN)
128
How do I avoid data transfer interruptions?
❑ While your computer is connected to an access point, data transfer interruptions may occur if a large file is exchanged or
the computer is placed in close proximity to microwaves and cordless telephones.
❑ Move your computer closer to the access point.
❑ Make sure the access point connection is intact.
❑ Change the access point channel. See the manual that came with your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
What are channels?
❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point
channels may be preset to different channels from Sony devices.
❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your
access point.
Why does the network connection stop when I change the encryption key?
Two computers with the wireless LAN function may lose a peer-to-peer network connection if the encryption key is changed.
You can either change the encryption key back to the original profile or re-enter the key on both computers so the key
matches.
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Troubleshooting >
BLUETOOTH Technology
129
BLUETOOTH Technology
What should I do if other BLUETOOTH devices cannot find my computer?
❑ Make sure both devices have the BLUETOOTH function enabled.
❑ Make sure the WIRELESS indicator light is lit on your computer.
❑ Your computer and the device may be too far apart. Wireless BLUETOOTH technology works best when the devices are
within 10 meters of each other.
What should I do if I cannot find the BLUETOOTH device I want to communicate with?
❑ Check that the BLUETOOTH function of the device you want to communicate with is on. See the other device's manual
for more information.
❑ If the device you want to communicate with is already communicating with another BLUETOOTH device, it may not be
found or it may not be able to communicate with your computer.
❑ To allow other BLUETOOTH devices to communicate with your computer, follow these steps:
1
2
3
Click Start and Devices and Printers.
Right-click the BLUETOOTH device icon and click Bluetooth settings.
Click the Options tab and select the Allow Bluetooth devices to find this computer check box.
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Troubleshooting >
BLUETOOTH Technology
130
What should I do if other BLUETOOTH devices cannot connect to my computer?
❑ Check the suggestions in What should I do if I cannot find the BLUETOOTH device I want to communicate with?
❑ Make sure the other devices are authenticated.
❑ The data transfer distance can be shorter than 10 meters depending on existing obstacles between the two devices, on
radio wave quality, and on the operating system or the software in use. Move your computer and BLUETOOTH devices
closer to each other.
Why is my BLUETOOTH connection slow?
❑ The data transfer speed depends on the obstructions and/or the distance between the two devices, on the radio wave
quality, and on the operating system or the software in use. Move BLUETOOTH devices closer to your computer.
❑ The 2.4 GHz band, with which BLUETOOTH devices or wireless LAN devices work, is used by various devices. Although
BLUETOOTH devices use the technology to minimize radio interference from other devices that use the same band, such
radio interference may cause slower communication speeds and shorter distances or communication failures.
❑ If a version of a BLUETOOTH standard employed on the BLUETOOTH device with which you want to communicate is not
the same version as the one employed on your computer, the communication speed becomes slower.
Why can't I use the BLUETOOTH function when I log onto my computer as a user with a
standard user account?
The BLUETOOTH function may not be available to a user with a standard user account on your computer. Log onto the
computer as a user with administrative rights.
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Troubleshooting >
BLUETOOTH Technology
131
Why can't I use the BLUETOOTH devices when I switch users?
If you switch users without logging off your system, the BLUETOOTH devices will not work. Be sure to log off before switching
users. To log off your system, click Start, the arrow next to the Shut down button, and Log off.
Why can't I exchange business card data with a mobile phone?
The business card exchange function is not supported.
What should I do if the BLUETOOTH icon is not displayed on the taskbar?
❑ Make sure that the switch next to BLUETOOTH is set to On in the VAIO Smart Network window.
❑ To display the BLUETOOTH icon on the taskbar, follow these steps:
1
2
3
Click Start and Devices and Printers.
Right-click the BLUETOOTH device icon and click Bluetooth settings.
Click the Options tab and select the Show the Bluetooth icon in the notification area check box.
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Troubleshooting >
Optical Discs
132
Optical Discs
Why does my computer freeze when I try to read a disc?
The disc that your computer is trying to read may be dirty or damaged. Follow these steps:
1
Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
!
Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
2
3
Remove the disc from the optical disc drive.
Check the disc for dirt or damage. If you need to clean the disc, see Discs (page 103) for instructions.
What should I do if the drive tray does not open?
❑ Make sure your computer is in Normal mode.
❑ Press the drive eject button or the Fn+E keys.
❑ If this does not work, click Start and Computer, right-click the optical disc drive icon, and select Eject.
❑ If none of the above options work, insert a thin, straight object (such as a paper clip) into the manual eject hole on the
optical disc drive.
❑ Try restarting your computer.
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Troubleshooting >
Optical Discs
133
What should I do if I cannot play a disc properly on my computer?
❑ Make sure the disc is inserted into the optical disc drive with the label side facing toward you.
❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions.
❑ If a disc is dirty or damaged, your computer will stop responding. Follow these steps:
1
Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
!
Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
2
3
Remove the disc from the optical disc drive.
Check the disc for dirt or damage. If you need to clean the disc, see Discs (page 103) for instructions.
❑ If you are playing a disc and cannot hear sound, do any of the following:
❑ The volume may have been turned off by the muting button on the wireless keyboard. Press the button once again.
❑ The volume may have been minimized by the volume down button on the wireless keyboard. Press the volume up
button several times or keep pressing the button to turn up the volume loud enough.
❑ Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and your computer.
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Troubleshooting >
Optical Discs
134
❑ Make sure the correct driver software is installed. Follow these steps:
1
2
3
4
Click Start and Control Panel.
Click System and Security.
Click System.
Click Device Manager in the left pane.
The Device Manager window appears with a listing of your computer's hardware devices.
If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the driver
software.
5
6
Double-click the optical disc drive device to open a list of the optical disc drives of your computer.
Double-click your desired drive.
You can confirm the driver software by selecting the Driver tab, and clicking Driver Details.
7
Click OK to close the window.
❑ Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive
and damage the drive or cause it to malfunction.
❑ If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the package to make
sure the region code is compatible with the optical disc drive.
❑ If you notice condensation on your computer, do not use the computer for at least one hour. Condensation can cause the
computer to malfunction.
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Troubleshooting >
Optical Discs
135
What should I do if I cannot write data to CD media?
❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver.
❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using
a disc with an affixed adhesive label could cause a write error or other damage.
What should I do if I cannot write data to DVD media?
❑ Make sure you are using the correct DVD recordable media.
❑ Check which DVD recordable format is compatible with your optical disc drive. Some brands of DVD recordable media do
not work.
What should I do if my external optical disc drive does not work properly?
Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer. If it
is not connected, the external optical disc drive may not work properly.
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Troubleshooting >
Display
136
Display
Why did my screen go blank?
❑ Your computer screen may go blank if the computer enters Sleep mode. If the computer is in Sleep mode, press any key
to bring the computer back into Normal mode. See Using the Power Saving Mode (page 20) for more information.
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑ The LCD backlight of your computer may have been turned off. Press the DISPLAY OFF button.
What should I do if I do not see proper images or videos?
❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback.
Selecting any other option may prevent such software from displaying images successfully. To change the display colors,
follow these steps:
1
2
3
4
Right-click on the desktop and select Screen resolution.
Click Advanced settings.
Click the Monitor tab.
Select True Color (32 bit) under Colors.
❑ Do not change the display resolution or colors while using video/image software or playing DVDs, as it may cause
unsuccessful playback/display or unstable system operations.
Additionally, it is recommended you disable your screen saver before starting DVD playback. If the screen saver is
enabled, it may be activated during DVD playback and prevent the playback from running successfully. Some screen
savers have been found to even change the display resolution and colors.
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Troubleshooting >
Display
137
What should I do if some items do not fit on the computer screen?
Check that the text size is set to 100%. If not, some items, for example a software menu, may not be displayed correctly,
depending on the software you are using. See Windows Help and Support for more information on how to change the text
size.
Why doesn't my screen display a video?
The video memory of your computer may be insufficient for displaying high resolution videos. In such a case, lower the
resolution of the LCD screen.
To change the screen resolution, follow these steps:
1
2
3
Right-click on the desktop and select Screen resolution.
Click the drop-down list next to Resolution.
Move the slider up to increase or down to decrease the screen resolution.
✍
You can check the total amount of the graphics and video memory available. Right-click on the desktop, select Screen resolution, and click Advanced
Settings and the Adapter tab. The displayed value may be different from the actual amount of memory on your computer.
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Troubleshooting >
Display
138
What should I do if my screen is dark?
Press the Fn+F6 keys on the wireless keyboard to brighten your computer screen.
How do I run Windows Aero?
To run Windows Aero, follow these steps:
1
2
Right-click on the desktop and select Personalize.
Select your desired theme from Aero Themes.
For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.
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Troubleshooting >
Printing
139
Printing
What should I do if I cannot print a document?
❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer.
❑ Make sure your printer is compatible with the Windows operating system installed on your computer.
❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.
❑ If your printer is not functioning after your computer resumes from Sleep mode, then restart the computer.
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1
2
3
4
5
Click Start and Devices and Printers.
Right-click the printer icon and select Properties.
Click the Ports tab.
Click to cancel the Enable bidirectional support check box.
Click OK.
This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and
remote panel.
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Troubleshooting >
Microphone
140
Microphone
What should I do if my microphone does not work?
❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the
microphone jack on your computer.
❑ Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps:
1
2
3
4
5
Close all open programs.
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Recording tab, select your desired device for sound input and click Set Default.
How can I prevent microphone feedback?
Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
To prevent this problem:
❑ Keep the microphone away from a sound output device.
❑ Turn down the volume of the speakers and the microphone.
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Troubleshooting >
Mouse
141
Mouse
What should I do if my computer does not recognize my mouse?
❑ Make sure the power switch on the bottom of your wireless mouse is in the ON position.
❑ Make sure another mouse is not connected.
❑ Make sure the supplied AA battery is properly installed.
❑ The supplied AA battery may have run out of power. Replace the battery.
❑ Your wireless mouse may have been disconnected from the computer. See To connect the wireless mouse (page 37)
to reconnect the mouse.
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Troubleshooting >
Mouse
142
What should I do if the pointer does not move when I use my mouse?
❑ Make sure another mouse is not connected.
❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
❑ If the Alt+F4 keys do not work, press the Windows key once and then the , key several times, select Restart with the
M or m key, and press the Enter key to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys, select the arrow next to the Shut down button with the
m and , keys and then Restart with the M or m key, and press the Enter key to restart your computer.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the power button may cause loss of unsaved data.
❑ Avoid using any wireless devices that exchange radio signals on the 2.4 GHz band near your wireless mouse. These
devices may create radio interference, causing the mouse to stop working properly.
❑ Do not place metal furniture or objects near your computer or wireless mouse, as this may create radio interference,
causing the mouse to stop working properly.
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Troubleshooting >
Speakers
143
Speakers
What should I do if I do not hear sound from the built-in speakers?
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ The volume may have been turned off by the muting button on the wireless keyboard. Press the button once again.
❑ The volume may have been minimized by the volume down button on the wireless keyboard. Press the volume up button
several times or keep pressing the button to turn up the volume loud enough to hear sound.
❑ The DISPLAY OFF button may have been configured to disable the built-in sound output devices of your computer. If the
orange DISPLAY OFF indicator light is lit, press the DISPLAY OFF button.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To change the sound output device, see How do I
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Troubleshooting >
Speakers
144
What should I do if my external speakers do not work?
❑ Check the suggestions in What should I do if I do not hear sound from the built-in speakers? (page 143).
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.
❑ Make sure your speakers are designed for computer use.
❑ If your speakers have a muting button, set the button to off.
❑ If your speakers require external power, make sure the speakers are connected to a power source. See the manual that
came with your speakers for more information.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To change the sound output device, see How do I
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Troubleshooting >
Touch Screen
145
Touch Screen
What should I do if the touch screen does not work?
You may have disabled the touch screen. Use the wireless mouse to click Start, Control Panel, Hardware and Sound, and
Pen and Touch, and then click to select the Use your finger as an input device check box on the Touch tab.
What should I do if I cannot tap on the exact spot that I intend on the touch screen?
Changing the aspect ratio along with the screen resolution may cause loss of correct coordinates on the touch screen. In such
a case, follow these steps to calibrate the touch screen with the Control Panel.
1
2
3
Click Start, Control Panel, and Tablet PC Settings with the wireless mouse.
Click Calibrate on the Display tab.
Follow the on-screen instructions.
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Troubleshooting >
Keyboard
146
Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of your wireless keyboard is labeled on the packaging box. If you choose a different regional keyboard
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1
2
Click Start and Control Panel.
Click Clock, Language, and Region, and then Change keyboards or other input methods under Region and
Language.
3
4
Click Change keyboards on the Keyboards and Languages tab.
Change the settings as desired.
What should I do if I cannot use the numeric keypad to enter numbers?
If you cannot use the numeric keypad, Num Lk mode may not be activated. Check if the green Num lock icon is on the taskbar.
If the Num lock icon is not on the taskbar or is white, press the Num Lk key to activate the mode before entering numerals.
What should I do if my computer does not recognize my keyboard?
❑ Make sure the power switch on your wireless keyboard is in the ON position.
❑ Make sure the supplied AA battery is properly installed.
❑ The supplied AA battery may have run out of power. Replace the battery.
❑ Your wireless keyboard may have been disconnected from the computer. See To connect the wireless keyboard (page
32) to reconnect the keyboard.
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Troubleshooting >
Floppy Disks
147
Floppy Disks
Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar
when the drive is connected?
Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB
port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does
not appear, follow these steps:
1
2
3
4
5
Close all programs that are accessing the floppy disk drive.
Wait until the indicator light on the floppy disk drive turns off.
Push the eject button to remove the disk, and unplug the USB floppy disk drive from your computer.
Reconnect the floppy disk drive by plugging the USB cable into the USB port.
Restart the computer by clicking Start, the arrow next to the Shut down button, and Restart.
What should I do if I cannot write data to a floppy disk?
❑ Make sure the floppy disk is properly inserted in the drive.
❑ If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can
either use a floppy disk that is not write-protected or disable the write-protect feature.
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Troubleshooting >
Audio/Video
148
Audio/Video
How do I turn off the Windows startup sound?
To turn off the Windows startup sound, follow these steps:
1
2
3
4
5
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Sounds tab, click to cancel the Play Windows Startup sound check box.
Click OK.
How do I change the sound output device?
If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or
headphones jack, you need to change the device for sound output.
1
2
3
4
5
Close all open programs.
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Playback tab, select your desired device for sound output and click Set Default.
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Troubleshooting >
Audio/Video
149
What should I do if I do not hear the sound from the sound output device connected to the
HDMI output port, optical output port, or headphones jack?
You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI
output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound output
Why do sound interruptions and/or dropped frames occur when I play high-definition
videos, such as those recorded with the AVCHD digital video camcorder?
Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance
on your computer. During the video playback, some operations and/or functions may become unavailable, and sound
interruptions, dropped frames, and playback failure may occur depending on the configuration of your computer.
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Troubleshooting >
Audio/Video
150
How do I turn off sound along with the LCD backlight using the DISPLAY OFF button?
You can use one of the BIOS functions to change the DISPLAY OFF button settings. Follow these steps:
1
Turn on your computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
2
3
4
5
Press the < or , key to select Advanced.
Press the M or m key to select Display off button and press the Enter key.
Press the M or m key to select Turn off Display and Sound and press the Enter key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
!
The muting function of the DISPLAY OFF button overrides the Windows sound settings and disables all the built-in sound input and output devices of
your computer, including the built-in speakers, the headphone jack, the microphone jack, and the built-in microphone. To put the Windows sound
settings back in place, press the DISPLAY OFF button once again to restore sound on your computer.
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Troubleshooting >
"Memory Stick"
151
"Memory Stick"
What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer
on other devices?
You may need to reformat your "Memory Stick".
Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick",
back up important data and confirm that "Memory Stick" does not contain files you want to keep.
1
2
Copy the data from "Memory Stick" onto your built-in storage device to save data or images.
Can I copy images from a digital camera using "Memory Stick"?
Yes, and you can view video clips that you have recorded with digital cameras that are compatible with "Memory Stick".
Why can't I write data to "Memory Stick"?
Some versions of "Memory Stick" are equipped with an erasure prevention switch to protect data from unintentional erasure
or overwriting. Make sure the erasure prevention switch is off.
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Troubleshooting >
Peripherals
152
Peripherals
What should I do if I cannot connect a USB device?
❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital
camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to an
AC outlet.
❑ Try using another USB port on your computer. The driver software could be installed to the specific port you used the first
time you connected the device.
❑ See the manual that came with your USB device for more information. You may need to install software before you connect
the device.
❑ Try connecting a simple, low-powered device such as a mouse to test if the port is working at all.
❑ USB hubs may prevent a device from working because of a power distribution failure. We recommend you connect the
device directly to your computer without a hub.
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Trademarks >
153
Trademarks
SONY and the SONY logo are registered trademarks of Sony Corporation.
VAIO and the VAIO logo are trademarks or registered trademarks of Sony Corporation.
"BRAVIA" is a trademark of Sony Corporation.
and "Memory Stick", "Memory Stick Duo", "MagicGate", "OpenMG", "Memory Stick PRO", "Memory Stick PRO
Duo", "Memory Stick PRO-HG Duo", "Memory Stick Micro", "M2", and the "Memory Stick" logo are trademarks or registered
trademarks of Sony Corporation.
Walkman is a registered trademark of Sony Corporation.
i.LINK is a name to denote IEEE 1394. i.LINK and i.LINK logo " " are the trademarks of Sony Corporation.
Intel, Pentium, Intel SpeedStep, and Atom are trademarks or registered trademarks of Intel Corporation.
Microsoft, MS-DOS, Windows, Windows Vista, BitLocker, Aero, and the Windows logo are trademarks of Microsoft group of
companies.
Blu-ray Disc™, Blu-ray 3D™, the Blu-ray Disc logo, and the Blu-ray 3D logo are trademarks of the Blu-ray Disc Association.
The BLUETOOTH word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks
by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
Roxio Easy Media Creator is a trademark of Sonic Solutions.
WinDVD is trademark of Corel Inc.
PowerDVD is trademark of CyberLink.Inc.
NVIDIA and 3D Vision are registered trademarks and/or trademarks of NVIDIA Corporation in the United States and other
countries.
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Trademarks >
154
ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft, Inc. ArcSoft WebCam Companion is a trademark of
ArcSoft, Inc.
AMD, the AMD Arrow logo, ATI, and combinations thereof, Radeon, AMD Phenom, AMD Turion, AMD Athlon, AMD
Virtualization, AMD-V are trademarks of Advanced Micro Devices, Inc.
SD Logo is a trademark.
SDHC Logo is a trademark.
SDXC Logo is a trademark.
The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under
license. Other trademarks and trade names are those of their respective owners.
HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing
LLC.
CompactFlash® is a trademark of SanDisk Corporation.
, "XMB," and "xross media bar" are trademarks of Sony Corporation and Sony Computer Entertainment Inc.
"PlaceEngine" is a registered trademark of Koozyt, Inc.
"PlaceEngine" was developed by Sony Computer Science Laboratories, Inc. and is licensed by Koozyt, Inc.
"TransferJet" and the "TransferJet" logo are trademarks of Sony Corporation.
"AVCHD" is a trademark of Panasonic Corporation and Sony Corporation.
All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ®
marks are not specified.
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Notice >
156
Notice
© 2011 Sony Corporation. All rights reserved.
This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any
machine-readable form without prior written approval.
Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and
hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall Sony Corporation be liable for any incidental, consequential,
or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the
software, or other information contained herein or the use thereof.
In the manual, the ™ or ® marks are not specified.
Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time
without notice. The software described herein is governed by the terms of a separate user license agreement.
Sony Corporation is not liable and will not compensate for any lost recordings made to your computer, external recording
media, or recording devices or any relevant losses, including when recordings are not made due to reasons including your
computer failure, or when the contents of a recording are lost or damaged as a result of your computer failure or repair
undertaken to your computer. Sony Corporation will not restore, recover, or replicate the recorded contents made to your
computer, external recording media, or recording devices under any circumstances.
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