3
Connecting an External Display.................................................................................................................................74
Using the Multiple Monitors Function.........................................................................................................................80
Connecting an External Microphone..........................................................................................................................82
Setting the Password.................................................................................................................................................91
Using Fingerprint Authentication................................................................................................................................98
Using the Power Saving Modes...............................................................................................................................107
Managing Power with VAIO Power Management....................................................................................................112
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4
System Security.......................................................................................................................................................143
Internet.....................................................................................................................................................................149
Optical Discs............................................................................................................................................................158
Printing.....................................................................................................................................................................168
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5
Speakers..................................................................................................................................................................171
Peripherals...............................................................................................................................................................177
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6
Before Use
Before Use
Congratulations on your purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has
combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal
computing.
!
External views illustrated in this manual may look slightly different from those of your computer.
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7
Before Use
Documentation
Your documentation includes printed information and user guides to read on your VAIO computer.
Printed Documentation
❑ Welcome mat — Contains an overview of connections, set-up information, etc.
❑ Safety Information — Contains safety guidelines and owner information.
❑ Instant Mode — Provides a guide to use Instant Mode.
Non-printed Documentation
❑ User Guide (this manual) — Contains features of your computer. It also includes information about the software programs
included with your computer, as well as information on solving common problems.
❑ Specifications — The online Specifications describe the hardware and software configuration of your VAIO computer.
To view the online Specifications:
1
2
Connect to the Internet.
Go to the Sony online support Web site at:
http://esupport.sony.com/ES/VAIO/ for customers in Spanish speaking Latin American countries or areas, or
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8
Before Use
❑ VAIO Recovery Center User Guide — Provides information about restoring individual software programs, software
drivers, and drive partition(s) or your entire hard disk drive to the original factory installed settings.
To access this on-screen guide:
1
2
3
Click Start
and Help and Support.
Click Manuals & Specifications.
Click VAIO Recovery Center User Guide.
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9
Before Use
Help and Support
Help and Support is easy to access and provides a single location for information and technical assistance for your VAIO
computer. Choose from the following categories to find the answers you need.
To access Help and Support, click Start and Help and Support.
❑ Manuals & Specifications
Here you will find the on-screen User Guide, warranty information, other VAIO documents, and system and software
information for your computer.
❑ VAIO Support
Access interactive help in the form of VAIO tutorials, an escalation page containing support and contact information, and
various links to VAIO online support Web sites.
❑ Backup & Recovery
Find information on how to back up and restore your operating system, system software, and your personal data.
❑ Wireless & Network
Learn about wireless connections including Bluetooth Wireless technology and Wireless LAN. Run utilities that include
VAIO Media Setup and Windows Network and Sharing, and access to wireless tutorials.
❑ Security
Keep your data safe and your computer running efficiently with updates and maintenance programs from Microsoft and
Sony.
❑ VAIO Sites
Contains links to other Internet sites you might find interesting and useful.
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10
Before Use
Ergonomic Considerations
You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt
to take account of the following ergonomic considerations for both stationary and portable environments:
❑ Position of your computer – Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your
wrists in a neutral, comfortable position (3) while using the keyboard, touch pad, or external mouse. Let your upper arms
hang naturally at your sides. Have breaks during sessions with your computer. Excessive use of the computer may strain
eyes, muscles, or tendons.
❑ Furniture and posture – Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the
floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning
far backwards.
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11
Before Use
❑ Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye
strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness setting of the
display as well.
❑ Lighting – Choose a location where windows and lights do not create glare and reflection on the display. Use indirect
lighting to avoid bright spots on the display. Proper lighting adds to your comfort and work effectiveness.
❑ Positioning an external display – When using an external display, set the display at a comfortable viewing distance.
Make sure the display screen is at eye level or slightly lower when you are sitting in front of the monitor.
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12
Getting Started
Getting Started
This section describes how to get started using your VAIO computer.
!
Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Be sure to start
up your computer with only the supplied accessories connected and set up your system. Upon completion, connect one device (for example, a printer,
an external hard disk drive, a scanner, and so on) at a time, following the manufacturers' instructions.
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19
Getting Started
About the Indicator Lights
Your computer is equipped with the following indicator lights.
Indicator
Functions
Power 1
Illuminates when the power of the computer is on, blinks when the computer is in Sleep mode, and turns off
when the computer is in Hibernate mode or off.
Battery e
Illuminates when the computer is using battery power, blinks when the battery pack is running out of power, and
double-blinks when the battery pack is charging.
Illuminates when data is read from or written to the hard disk drive. Do not enter Sleep mode or turn off the
computer when this indicator is on.
Hard disk drive
Illuminates when data is read from or written to the Memory Stick media in the Memory Stick Duo/PRO Duo
media slot or in the Memory Stick PRO/Duo media slot. (Do not enter Sleep mode or turn off the computer when
this indicator is on.) When the indicator is off, the Memory Stick media is not being used.
Memory Stick PRO/Duo media
SD memory card
Illuminates when data is read from or written to the media in the SD memory card slot. (Do not enter Sleep mode
or turn off the computer when this indicator is on.) When the indicator is off, the memory card is not being used.
Built-in MOTION EYE camera
Illuminates while the built-in MOTION EYE camera is in use.
Optical disc drive
Illuminates when data is read from or written to the optical disc media. When the indicator is off, the optical disc
media is not being used.
Press the Num Lk key to activate the numeric keypad. Press it a second time to deactivate the numeric keypad.
The numeric keypad is not active when the indicator is off.
Num lock
Caps lock
Press the Caps Lock key to type letters in uppercase. Letters appear in lowercase if you press the Shift key
while the indicator is on. Press the key a second time to turn off the indicator. Normal typing resumes when the
Caps lock indicator is off.
Press the Scr Lk key to change how you scroll the display. Normal scrolling resumes when the Scroll lock
indicator is off. The Scr Lk key functions differently depending on the program you are using and does not work
with all programs.
Scroll lock
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21
Getting Started
Connecting a Power Source
You can use either an AC adapter or a rechargeable battery pack as a power source for your computer.
Using the AC Adapter
✍
Use your computer only with the supplied AC adapter.
To use the AC adapter
1
2
3
Plug one end of the power cord (1) into the AC adapter (3).
Plug the other end of the power cord into an AC outlet (2).
Plug the cable attached to the AC adapter (3) into the DC IN port (4) on the computer.
!
The shape of the DC In plug varies depending on the AC adapter.
✍
To disconnect your computer completely from AC power, unplug the AC adapter.
Make sure that the AC outlet is easily accessible.
If you do not use your computer for a long period of time, place the computer into Hibernate mode. See Using Hibernate Mode (page 110). This power
saving mode saves the time of shutting down or resuming.
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22
Getting Started
Using the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of purchase.
Installing the Battery Pack
To install the battery pack
1
2
Turn off the computer and close the LCD screen lid.
Slide the battery LOCK switch (1) inward.
3
4
Slide the battery pack into the battery compartment until it clicks into place.
Slide the battery LOCK switch (1) to the LOCK position to secure the battery pack on the computer.
✍
When your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet.
!
This computer is designed to operate only with genuine Sony batteries.
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23
Getting Started
Charging the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of purchase.
To charge the battery pack
1
2
Install the battery pack.
Connect the AC adapter to the computer.
The computer automatically charges the battery pack (the battery indicator light flashes in a double blink pattern as the
battery pack charges). When the battery pack charges close to the charge level you selected with the battery care
function, the battery indicator turns off. To select your desired maximum charge level with the battery care function, see
Battery indicator light status
Meaning
On
The computer is using battery power.
The battery pack is running out of power.
The battery pack is charging.
The computer is using AC power.
Blinks
Double blinks
Off
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24
Getting Started
✍
Charge the battery pack as described in this manual from your first battery charge.
When the battery pack is running out of power, both the battery and power indicator lights blink.
Keep the battery pack in your computer while it is directly connected to AC power. The battery pack continues to charge while you are using the
computer.
If the battery level falls below 10%, you should either attach the AC adapter to recharge the battery pack or shut down your computer and install a fully
charged battery pack.
The battery pack supplied with your computer is a lithium ion battery pack and can be recharged any time. Charging a partially discharged battery pack
does not affect battery life.
The battery indicator light is on while you use the battery pack as a power source. When battery life is nearly depleted, both the battery and power
indicator lights start flashing.
For some software applications and some peripheral devices, your computer may not enter Hibernate mode even when battery life is low. To avoid loss
of data when using battery power, you should save your data frequently and manually activate a power management mode, such as Sleep or Hibernate.
If the battery pack wears out when the computer enters Sleep mode, you will lose any unsaved data. Going back to the previous work state is impossible.
To avoid loss of data, you should save your data frequently.
When your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet.
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25
Getting Started
To use the battery care function
You can select your desired maximum charge level with the battery care function to reduce battery degradation.
1
Click Start, All Programs, and VAIO Central.
The VAIO Central window appears.
2
3
4
5
Double-click Power Management and Battery Care Function.
Click to select the Enable Battery Care Function check box.
Select the desired maximum charge level.
Click OK.
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26
Getting Started
Removing the Battery Pack
!
You may lose data if you remove the battery pack while your computer is on and not connected to the AC adapter or if you remove the battery pack
while the computer is in Sleep mode.
To remove the battery pack
1
2
Turn off the computer and close the LCD screen lid.
Slide the battery LOCK switch (1) inward.
3
Slide and hold the battery RELEASE latch (2) and slide the battery pack away from the computer.
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27
Getting Started
Shutting Down Your Computer Safely
To avoid losing unsaved data, be sure to shut down your computer properly, as described below.
To shut down your computer
1
Turn off any peripherals connected to the computer.
2
3
Click Start, the arrow next to the Lock button, and Shut Down.
Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off
automatically.
The power indicator light turns off.
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29
Using Your VAIO Computer
Using the Keyboard
Your keyboard is very similar to a desktop computer keyboard, but has additional keys that perform model-specific tasks.
Combinations and Functions with the Fn Key
✍
Some keyboard functions can be used only after the operating system finished launching.
Combinations/Feature
Functions
Fn + 8 (F5/F6): brightness control
Adjusts the LCD brightness of your computer screen.
To increase lightness intensity, press Fn+F6 and then M or ,, or keep pressing Fn+F6.
To decrease lightness intensity, press Fn+F5 and then m or <, or keep pressing Fn+F5.
Toggles among your computer screen, an external display, and simultaneous output to both.
Changes the screen resolution to magnify/restore your computer's screen view.
Fn +
/T (F7): display output
Fn +
(F10): zoom
✍
The magnified view is not as clear as the standard view, as it is implemented by applying a lower resolution
to the computer screen with a higher resolution.
This key combination may not work with graphic images as it magnifies the screen view by changing the
resolution.
The location and size of software windows may change when the screen view is magnified or the standard
view is restored because pressing this key combination changes the resolution.
When your computer's screen view is magnified, switching the view to the external display disables the
function and restores the standard view.
Provides for the lowest level of power consumption. When you execute this command, the
states of the system and the peripheral devices are written to the hard disk drive and the system
power is turned off. To return the system to its original state, use the power button to turn on the
power.
Fn +
(F12): Hibernate
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30
Using Your VAIO Computer
Using the Touch Pad
You can point to, select, drag, and scroll objects on the screen using the touch pad.
Action
Point
Description
Slide your finger on the touch pad (1) to place the pointer (2) on an item or object.
Press the left button (3) once.
Click
Double-click
Right-click
Drag
Press the left button twice.
Press the right button (4) once. In many applications, this action displays a shortcut menu.
Slide your finger on the touch pad while pressing the left button.
Scroll
Slide your finger along the right edge of the touch pad to scroll vertically. Slide your finger along the bottom edge to scroll
horizontally (the scroll function is available only with applications that support a touch pad scroll feature).
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31
Using Your VAIO Computer
Using Special-function Buttons
Your computer is equipped with special buttons to help you use specific functions of the computer.
The AV MODE, Play/Pause, Stop, Previous track, and Next track buttons support Instant Mode. To activate Instant Mode,
the computer must be off or in Hibernate mode. See the printed Instant Mode booklet for more information on the Instant
Mode.
Special-function button
Functions
When the computer is off or in Hibernate mode:
Activates Instant Mode to enable you immediately to play CDs, DVDs, and music files and view the image
data stored on the hard disk drive without launching Windows. See the printed Instant Mode booklet for more
information.
AV MODE button
When the computer is on or in Sleep mode:
Launches VAIO AV Mode Launcher for selecting the desired software.
You can change the default software options in VAIO AV Mode Launcher. To do so, press and hold the AV
MODE button to display the setup window.
Turns the volume on and off.
Muting button
Volume buttons
Decrease (-) and increase (+) the volume.
Launches VAIO Camera Capture Utility to capture still images and movies in the finder view with the built-
in MOTION EYE camera. For more information on VAIO Camera Capture Utility, see the help file on the
software.
CAPTURE button
Turns off the LCD backlight.
DISPLAY OFF button
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32
Using Your VAIO Computer
Special-function button
Play/Pause button
Stop button
Functions
Starts or pauses playback of a CD or DVD disc media or a music/video file stored on the hard disk drive.
Stops playback of a CD or DVD disc media or a music/video file stored on the hard disk drive.
Plays the previous chapter/file during video playback or the previous song/file during audio playback.
Plays the next chapter/file during video playback or the next song/file during audio playback.
Previous track button
Next track button
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33
Using Your VAIO Computer
Using the Built-in MOTION EYE Camera
Your computer is equipped with a built-in MOTION EYE camera.
The built-in MOTION EYE camera adds video functionality to instant messaging software and video editing software and
enables you to capture still images and movies with VAIO Camera Capture Utility. This utility will automatically launch when
you press the CAPTURE button. For more information on VAIO Camera Capture Utility, see the help file on the software.
Turning on the computer activates the built-in MOTION EYE camera, so the computer is ready for a video conference using
instant messaging software.
Note that launching or exiting your instant messaging or video editing software does not activate or deactivate the built-in
MOTION EYE camera, respectively. Make sure that the camera is activated before using the software.
✍
The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the
application before using the built-in MOTION EYE camera.
When capturing an image in a dark place, click the VAIO Camera Utility icon on the taskbar and the Advanced Setting tab on the Properties window,
and select the Low Light check box. It decreases the frame rate and slows down the shutter speed to allow the camera to capture more light.
!
The viewer window may show some noises, for example horizontal streaks, if you view a rapid-moving object. This is normal and does not indicate a
malfunction.
You cannot operate the built-in MOTION EYE camera with the Microsoft Windows MovieMaker software.
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34
Using Your VAIO Computer
Capturing Still Images
To capture a still image
1
Press the CAPTURE button on your computer to launch VAIO Camera Capture Utility.
✍
VAIO Camera Utility launches automatically.
2
3
4
Click the Still icon in the right pane of the utility's main window.
Turn the camera to your subject.
Press the CAPTURE button on your computer.
The current image in the finder view is captured and its thumbnail image is added to the thumbnail view at the bottom of
the main window.
✍
VAIO Camera Capture Utility provides many more features. See the help file on the software for more information.
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35
Using Your VAIO Computer
Capturing Movies
To capture a movie
1
Press the CAPTURE button on your computer to launch VAIO Camera Capture Utility.
✍
VAIO Camera Utility launches automatically.
2
3
4
5
Click the Movie icon in the right pane of the utility's main window.
Turn the camera to your subject.
Press the CAPTURE button on your computer to start movie recording.
When finished, press the CAPTURE button once again to stop movie recording.
The first scene of the captured movie is added to the thumbnail view at the bottom of the main window.
✍
VAIO Camera Capture Utility provides many more features. See the help file on the software for more information.
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36
Using Your VAIO Computer
Using the Optical Disc Drive
Your computer is equipped with an optical disc drive.
To insert a disc
1
2
Turn on the computer.
Press the drive eject button (1) to open the drive.
The tray slides out.
3
Place a disc in the middle of the tray with the label side facing upward and gently push it until the disc clicks into place.
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37
Using Your VAIO Computer
4
Close the tray by pushing it in gently.
!
Do not remove the optical disc when your computer is in a power saving mode (Sleep or Hibernate). Doing so may cause the computer to malfunction.
✍
If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled disc operation program.
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38
Using Your VAIO Computer
Reading and Writing Optical Discs
Your computer plays and records CDs, DVDs, or Blu-ray Discs, depending on the model you purchased. Check your
specifications for the type of optical disc drive installed on your model. Use the table below to see which types of media your
optical disc drive supports.
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39
Using Your VAIO Computer
PR: playable and recordable
P: playable but not recordable
–: not playable or recordable
*9
CD-
ROM
Video
CD
Music CD
CD-R/ DVD-
DVD-
Video
BD-
ROM
DVD-R/ DVD+R/ DVD+R DVD-R DVD-
BD-R /
CD
Extra
RW
ROM
RW
RW
DL
DL
RAM
*10
RE
*1 *2
*5
*6
*3 *4
DVD RW/
R DL/RAM
P
P
P
P
P
P
P
PR
P
P
P
–
–
PR
–
–
–
PR
P
PR
PR
PR
–
CD-RW/
DVD-ROM
P
PR
P
P
P
P
P
DVD-ROM
P
P
P
P
P
P
P
P
P
P
P
P
–
P
P
P
P
–
*8
*1 *2
*5
*6
*3 *4
*7
Blu-ray Disc
P
PR
PR
PR
PR
PR
PR
PR
*1
Supports writing data to DVD-R discs compliant with DVD-R for General Version 2.0/2.1.
Supports writing data to DVD-RW discs compliant with DVD-RW Version 1.1/1.2.
*2
*3
*4
The DVD RW/RAM disc drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with removable cartridge.
Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported.
DVD-RAM Version 2.2/12X-SPEED DVD-RAM Revision 5.0 disc is not supported.
*5
*6
*7
Writing data to DVD+R DL (Double Layer) discs is available only on discs supporting DVD+R DL (Double Layer) recording.
Writing data to DVD-R DL (Dual Layer) discs is available only on discs supporting DVD-R DL (Dual Layer) recording.
Supports writing data to BD-R Version 1.1 discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB) and BD-RE Version 2.1
discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB). The Blu-ray Disc drive on your computer does not support BD-RE
Version 1.0 discs and Blu-ray cartridge discs.
*8
Writing data to Ultra Speed CD-RW discs is not supported on models with the Blu-ray Disc drive.
BD-R stands for Blu-ray Disc-Recordable in Version 1.1 format.
*9
*10
BD-RE stands for Blu-ray Disc-Rewritable in Version 2.1 format.
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40
Using Your VAIO Computer
!
This product is designed to playback discs that conform to the Compact Disc Digital Audio standard specifications (CD Standard). A DualDisc is a two
sided disc product which mates DVD recorded material on one side with digital audio material on the other side. Be aware that the audio side (non-DVD
side) of a DualDisc may not play on this product because it does not conform to the CD Standard.
Due to the multiple formats of discs now available, when buying pre-recorded or blank discs for use with a VAIO computer, be sure to read the notices
on the disc packaging carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee
the compatibility of VAIO CD drives with discs that are not compliant with the official "CD" format standard (or "DVD" standard in relation to DVD drives,
or "Blu-ray Disc" standard in relation to Blu-ray Disc drives). USING NON-COMPLIANT DISCS CAN CAUSE FATAL DAMAGE TO YOUR VAIO PC OR
CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING.
For inquiries about disc formats, contact the individual publisher of the pre-recorded disc or the manufacturer of the recordable disc.
✍
8cm disc writing is not supported.
!
To play copyright protected Blu-ray Discs continually, you need to update the AACS key. Note that the AACS key update requires Internet access.
As with other optical media devices, circumstances may limit compatibility or prevent Blu-ray Disc playback. VAIO computers may not support movie
playback on packaged media recorded in AVC or VC1 formats at high bit rates.
Region settings are required for Movies and BD-ROM contents. If the region setting and the region of the disc do not match, playback is not possible.
Unless your external display is compliant with the High-bandwidth Digital Content Protection (HDCP) standard, you cannot play or view the contents
of copyright protected Blu-ray Discs.
Some contents may restrict video output to be standard definition or prohibit analog video output at all. It is strongly recommended that digital HDCP-
compliant environment be implemented for optimum compatibility and viewing quality.
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41
Using Your VAIO Computer
Notes on writing data to a disc
❑ Use only Sony recommended software, which is preinstalled on your computer, to write data to a disc.
Other software programs may not be fully compatible and errors may result.
❑ To make data on a disc readable on the optical disc drive, you need to close the session before you eject it. To complete
this process, follow the instructions included with your software.
❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc
drive.
❑ Do not strike or shake your computer while writing data to a disc.
❑ Deactivate the screen saver and exit anti-virus software before writing data to a disc.
❑ Do not use memory-resident utility software while writing data to a disc. This may cause your computer to malfunction.
❑ When using your software application to burn discs, make sure you exit and close all other applications.
❑ Do not switch to power saving modes while using the preinstalled software or any disc burning software.
❑ Connect and use the AC adapter to power your computer or make sure your battery pack is at least 50 percent charged.
❑ Make sure you use the same disc burning software to add data to a used disc. Use of different disc burning software for
additional data burning may cause a failure. For example, if you have a disc with data that you burned with the Roxio
Easy Media Creator software, use the Roxio Easy Media Creator software to add some data to the same disc.
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42
Using Your VAIO Computer
Notes on playing discs
To achieve optimum performance when playing discs, you should follow these recommendations.
❑ Some CD players and computer's optical disc drives may not be able to play audio CDs created with the CD-R or CD-RW
disc media.
❑ Some DVD players and computer's optical disc drives may not be able to play DVDs created with the DVD+R DL, DVD-
R DL, DVD+R, DVD+RW, DVD-R, DVD-RW, or DVD-RAM disc media.
❑ Do not use memory-resident utility software to speed up disc access when playing a disc. This may cause your computer
to malfunction.
❑ Do not switch to power saving modes while your computer is playing a disc.
❑ Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the
disc. If the DVD is labeled "all," this means that you can play this DVD in most regions of the world. If the region code of
your residence area is different from the label on the DVD disc or on the packaging, you cannot play the disc on your
computer.
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43
Using Your VAIO Computer
Playing CDs
To play an audio CD
1
2
Insert a disc into the optical disc drive.
If nothing appears on the desktop, then click Start, All Programs, and the desired CD software to play the CD.
If the Audio CD window appears, click to select an option.
Copying Files to CDs
To copy files to a disc
!
Do not strike or shake your computer while writing data to a disc.
1
Insert a disc into the optical disc drive.
If the AutoPlay window appears, click Burn files to disc and follow the on-screen instructions until the empty disc folder
appears.
2
3
Open the folder that contains the file(s) you want to copy and drag them to the empty disc folder.
Close the disc folder.
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Using Your VAIO Computer
Playing DVDs
To play a DVD
1
2
3
Close all running software applications.
Insert a DVD into the optical disc drive.
If nothing appears on the desktop, then click Start, All Programs, and the desired DVD software to play the DVD.
For instructions on how to use the software, see the help file on your DVD software.
Copying Files to DVDs
!
The DVD writing function is available on selected models only. See the online Specifications to find the type of your optical disc drive, and then Reading
To copy files to a disc
1
2
3
Connect the AC adapter to the computer.
Insert a disc into the optical disc drive.
If nothing appears on the desktop, then click Start, All Programs, and the desired DVD software to copy files to the disc.
For instructions on how to use the software, see the help file on your DVD software.
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Using Your VAIO Computer
Using the ExpressCard Module
Your computer is equipped with either a Universal ExpressCard™ slot* or an ExpressCard™/34 slot* for transferring data
among digital cameras, camcorders, music players, and other audio/video devices. The former can accommodate either an
ExpressCard™/34 (34 mm wide) or ExpressCard™/54 (54 mm wide) module* as shown below; and the latter, an
ExpressCard™/34 module* only.
❑ ExpressCard™/34 module*
❑ ExpressCard™/54 module*
Your computer is equipped with an ExpressCard™/34 slot*.
*
Referred to as the ExpressCard slot and the ExpressCard module in this manual.
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46
Using Your VAIO Computer
Inserting an ExpressCard Module
!
Your computer is delivered with a slot protector in the ExpressCard slot. Remove the slot protector before you use the slot for the first time.
Use care when inserting or removing the ExpressCard module from the slot. Do not force it in or out of the slot.
✍
You do not need to shut down your computer before inserting or removing the ExpressCard module.
To insert an ExpressCard module
1
2
3
4
Push the ExpressCard slot protector to pop it out.
Gently take hold of the ExpressCard slot protector and pull it out of the slot.
Hold the ExpressCard module with the arrow facing upward and pointing toward the ExpressCard slot.
Carefully slide the ExpressCard module (1) into the slot until it clicks into place.
Do not force it into the slot.
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Using Your VAIO Computer
!
Insert the ExpressCard slot protector to protect against debris entering the slot when not using an ExpressCard module. Before moving your computer,
be sure to insert the ExpressCard slot protector into the slot.
✍
If the module or adapter does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
Make sure you use the most recent software driver provided by the ExpressCard module manufacturer.
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Using Your VAIO Computer
Removing an ExpressCard Module
Follow the steps below to remove the ExpressCard module while your computer is on. If it is not removed properly, your
system may not work properly.
To remove an ExpressCard module
✍
To remove an ExpressCard module when your computer is off, skip steps 1 to 7.
1
Double-click the Safely Remove Hardware icon on the taskbar.
The Safely Remove Hardware window appears.
2
3
Select the hardware you want to unplug.
Click Stop.
The Stop a Hardware device window appears.
4
5
Confirm that the device can be safely removed from the system.
Click OK.
A message appears stating it is now safe to remove the device.
6
7
8
9
Click OK.
Click Close to close the Safely Remove Hardware window.
Push in the ExpressCard module toward the computer to pop it out.
Gently take hold of the ExpressCard module and pull it out of the slot.
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Using Your VAIO Computer
Using the Memory Stick Media
Your computer supports the Memory Stick media. Memory Stick media is a compact, portable, and versatile IC recording
media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile
phones and other devices. Because it is removable, it can be used for external data storage.
For the latest information about the Memory Stick media, visit the Memory Stick Web site at http://www.memorystick.com/en/.
!
Your computer has been tested and found compatible with the Sony branded Memory Stick media with capacity of up to 8 GB that are available as of
January 2007. However, not all Memory Stick media that meet the same conditions as the compatible media are guaranteed of compatibility.
Inserting a Memory Stick media with multiple conversion adapters is not guaranteed of compatibility.
MagicGate is the general name of the copyright protection technology developed by Sony. Use a Memory Stick media with the MagicGate logo to use
this feature.
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Using Your VAIO Computer
Inserting a Memory Stick Media
To insert a Memory Stick media
1
2
3
Locate the Memory Stick PRO/Duo media slot.
Hold the Memory Stick media with the arrow facing upward and pointing toward the Memory Stick PRO/Duo media slot.
Carefully slide the Memory Stick media into the slot until it clicks into place.
The Memory Stick media is automatically detected by your system and the content of the Memory Stick media is
displayed. If nothing appears on the desktop, click Start, Computer, and double-click the Memory Stick media icon.
!
Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer
or the Memory Stick media, do not force the Memory Stick media into the slot if you cannot insert it smoothly.
Do not insert more than one Memory Stick media into the slot. Improper insertion of the media may damage both your computer and the media.
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Using Your VAIO Computer
✍
Your computer supports Memory Stick Duo media and is equipped with the Memory Stick PRO/Duo media slot that is compatible with both standard-
and duo-size media. For more information on the Memory Stick Duo media, visit the Memory Stick Web site at http://www.memorystick.com/en/.
You can insert a Memory Stick Duo media directly into the slot.
To view the contents of the Memory Stick media
1
2
Click Start and Computer to open the Computer window.
Double-click the Memory Stick media icon to view the list of data files saved in the Memory Stick media.
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Using Your VAIO Computer
To format a Memory Stick media
The Memory Stick media has been formatted in the factory default setting and is ready for use.
If you want to reformat the media with your computer, follow these steps.
!
Be sure to use the device that is designed to format the media and supports the Memory Stick media when formatting the media.
Formatting the Memory Stick media erases the entire data on the media. Avoid accidental erasure of your valuable data.
Do not remove the Memory Stick media from the slot while formatting the media. This could cause a malfunction.
Carefully slide the Memory Stick media into the slot until it clicks into place.
Click Start and Computer to open the Computer window.
Right-click the Memory Stick media icon and select Format.
Click Restore device defaults.
1
2
3
4
!
The size of the allocation unit and file system may change.
Do not select NTFS from the File system drop-down list.
✍
The formatting process will be completed more quickly if you select Quick Format in Format options.
5
Click Start.
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Using Your VAIO Computer
Removing a Memory Stick Media
To remove a Memory Stick media
1
2
Check that the Memory Stick PRO/Duo media indicator is off.
Push the Memory Stick media in toward the computer.
The Memory Stick media ejects.
3
Pull the Memory Stick media out of the slot.
!
Always remove the Memory Stick media gently, or it may pop out unexpectedly.
Do not remove the Memory Stick media while the Memory Stick PRO/Duo media indicator is turned on. If you do, you may lose data. Large volumes
of data may take time to load, so be sure the indicator is off before removing the Memory Stick media.
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Using Your VAIO Computer
Using Other Memory Cards
In addition to the Memory Stick PRO/Duo media slot, your computer is equipped with an SD memory card slot to
accommodate other memory cards. You can use this slot to transfer data among digital cameras, camcorders, music players,
and other audio/video devices.
Before You Use Memory Cards
The SD memory card slot on your computer supports the following memory cards:
❑ MultiMediaCard (MMC)
❑ Secure Digital (SD)
For the latest information on compatible memory cards, visit the Sony online support Web site regularly.
!
Always insert the correct memory card into the SD memory card slot.
SD memory cards with capacity of over 2 GB, such as SD High Capacity (SDHC) memory cards, are not supported.
Do not attempt to insert a memory card or memory card adapter of a different type into the slot. An incompatible memory card or memory card adapter
may be difficult to remove from the slot and can cause damage to your computer.
Use care when inserting or removing a memory card from the slot. Do not force the memory card in or out of the slot.
The SD memory card slot on your computer does not support the high-speed data transfer feature of the SD memory card.
Your computer has been tested and found compatible only with major memory card media available as of January 2007. However, not all memory card
media that meet the same conditions as the compatible media are guaranteed of compatibility.
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Using Your VAIO Computer
Inserting a Memory Card
To insert a memory card
1
2
Locate the SD memory card slot.
Hold the memory card with the arrow facing upward and pointing toward the memory card slot.
3
Carefully slide the memory card into the slot until it clicks into place.
Do not force the card into the slot.
✍
If the memory card does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
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Using Your VAIO Computer
Removing a Memory Card
!
Do not remove a memory card while the SD memory card indicator light is on. The card or its data may become damaged.
To remove a memory card
1
2
3
Check that the SD memory card indicator light is off.
Press the extended part of the memory card, causing it to extend out from the slot.
When the card extends, carefully pull it out of the slot.
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Using Your VAIO Computer
Using the Internet
Setting Up a Dial-up Internet Connection
Before you can connect to the Internet, you need to connect your computer to a telephone line with a telephone cable (not
supplied). Once you have set up your telephone cable connection, you are ready to connect to the Internet.
To connect a telephone cable
1
2
Plug one end of the phone cable (1) into the modem port
Plug the other end into the wall jack (2).
on the computer.
✍
Your computer does not work with party lines, cannot be connected to a coin-operated telephone, and may not work with multiple telephone lines or a
private branch exchange (PBX). Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem.
If you connect a telephone cable coming through a splitter, the modem or connected device may not work properly.
To set up a dial-up connection to the Internet
1
2
Click Start and Control Panel
Click Connect to the Internet under Network and Internet.
The Connect to the Internet window appears.
3
4
Click Dial-up.
Follow the on-screen instructions.
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Using Your VAIO Computer
Using Wireless LAN (WLAN)
Using the Sony Wireless LAN (WLAN), all your digital devices with built-in WLAN functionality communicate freely with each
other through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless
(radio) connection. So there is no need anymore to pull cables or wires through walls and ceilings.
The Sony WLAN supports all normal Ethernet activities, but with the added benefits of mobility and roaming. You can still
access information, Internet/intranet and network resources, even in the middle of a meeting, or as you move from one place
to another.
You can communicate without an access point, which means that you can communicate between a limited number of
computers (ad-hoc). Or you can communicate through an access point, which allows you to create a full infrastructure
network (infrastructure).
✍
In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the
WLAN functionality, read the Safety Information carefully.
*
*
WLAN uses the IEEE 802.11a /b/g/n standard, which specifies the used technology. The standard includes the encryption methods: Wired Equivalent
Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and
Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based, interoperable security enhancements that increase the level of data
protection and access control for existing Wi-Fi networks. WPA has been designed to be forward compatible with the IEEE 802.11i specification. It
utilizes the enhanced data encryption TKIP (Temporal Key Integrity Protocol) in addition to user authentication using 802.1X and EAP (Extensible
Authentication Protocol). Data encryption protects the vulnerable wireless link between clients and access points. Besides that, there are other typical
LAN security mechanisms to ensure privacy, such as: password protection, end-to-end encryption, virtual private networks, and authentication. WPA2,
the second generation of WPA, provides stronger data protection and network access control and is also designed to secure all versions of 802.11
devices, including 802.11b, 802.11a, 802.11g, and 802.11n, multi-band and multi-mode. In addition, based on the ratified IEEE 802.11i standard, WPA2
provides government grade security by implementing the National Institute of Standards and Technology (NIST) FIPS 140-2 compliant AES encryption
algorithm and 802.1X-based authentication. WPA2 is backward compatible with WPA.
* See the online Specifications to see whether your model supports the IEEE 802.11a/n standard.
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Using Your VAIO Computer
IEEE 802.11b/g is a wireless LAN standard, using the 2.4 GHz bandwidth. The IEEE 802.11g standard provides high-speed communications, faster than
the IEEE 802.11b standard.
IEEE 802.11a is a wireless LAN standard, using the 5 GHz bandwidth, and provides high-speed communications of up to 54 Mbps.
*
IEEE 802.11n is a wireless LAN standard, using the 2.4 or 5 GHz bandwidth, and provides high-speed communications of up to 300 Mbps .
* Actual communication speed varies depending on your access point settings and so on.
®
*
Your computer may employ the Intel Next-Gen Wireless-N technology compliant with the IEEE 802.11a/b/g standard and the draft form of the
®
IEEE 802.11n standard. The computer with the Intel Next-Gen Wireless-N technology can connect only to an access point that supports the "Connect
®
®
with Intel Centrino " program, using the draft form of the IEEE 802.11n standard.
®
* See the online Specifications to see whether your model employs the Intel Next-Gen Wireless-N technology.
Wireless LAN devices using the 2.4 GHz bandwidth and the ones using the 5 GHz bandwidth cannot communicate with each other because the
frequencies are different.
The 2.4 GHz bandwidth used by wireless LAN compatible devices is also used by other various devices. Although technologies to minimize interference
from other devices that use the same bandwidth are employed on wireless LAN compatible devices, such interference may cause lower communication
speed, narrower communication range, or broken wireless connections.
The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device
configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions.
The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the
radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use.
Deploying IEEE 802.11b and IEEE 802.11g products on the same wireless network may reduce the communication speed due to radio interference.
Taking this into consideration, the IEEE 802.11g products are designed to reduce the communication speed to ensure communications with
IEEE 802.11b products. When the communication speed is not as fast as expected, changing the wireless channel on the access point may increase
the communication speed.
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Using Your VAIO Computer
Communicating without an Access Point (Ad-hoc)
An ad-hoc network is a network in which a local network is created only by the wireless devices themselves, with no other
central controller or access point. Each device communicates directly with other devices in the network. You can set up an
ad-hoc network easily at home.
❑ If the wireless connection is initiated by the VAIO computer, channel 11 will be selected.
❑ If the wireless connection is initiated by peer wireless LAN equipment, the wireless LAN communication will make use of
the channel selected by the peer wireless LAN equipment.
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Using Your VAIO Computer
To communicate without an access point (ad-hoc)
!
You cannot select the 5 GHz bandwidth, which is used for the IEEE 802.11a standard, on ad-hoc networks.
The IEEE 802.11n standard, using the 2.4 or 5 GHz bandwidth, is not available on ad-hoc networks.
1
2
Turn on the WIRELESS or WIRELESS LAN switch.
The Wireless indicator lights up.
Double-click
(
/
) on the taskbar to display the Wireless Device Switch window. Select your desired wireless
option(s) and click OK.
3
4
5
Click Start and Control Panel.
Click View network status and tasks under Network and Internet.
Click Set up a connection or network on the left pane.
The Set up a connection or network window appears.
6
7
Select an option to specify the ad-hoc network settings and click Next.
Follow the on-screen instructions.
✍
See the online Specifications to see whether your model supports the Bluetooth functionality and/or the IEEE 802.11a/b/g/n standard.
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Using Your VAIO Computer
Communicating with an Access Point (Infrastructure)
An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an access
point (not supplied), for example the Sony Access Point. The access point bridges the wireless and wired LAN and acts as a
central controller for the wireless LAN. The access point coordinates transmission and reception from multiple wireless
devices within a specific range.
The access point will select which channel to use on an infrastructure network.
!
For details on how to select the channel that will be used by the access point, see the manual that came with your access point.
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Using Your VAIO Computer
To connect to a wireless network
1
Make sure an access point is set up.
See the manual that came with your access point for more information.
2
Turn on the WIRELESS or WIRELESS LAN switch.
The Wireless indicator lights up.
3
Double-click
(
/
) on the taskbar to display the Wireless Device Switch window. Select your desired wireless
option(s) and click OK.
4
5
Right-click or on the taskbar and select Connect to a network.
Select the desired access point and click Connect.
✍
See the online Specifications to see whether your model supports the Bluetooth functionality and/or the IEEE 802.11a/b/g/n standard.
To disconnect from a wireless network
Turn off the WIRELESS or WIRELESS LAN switch.
!
Turning off the wireless LAN functionality while accessing remote documents, files, or resources may result in data loss.
✍
For WPA-PSK or WPA2-PSK authentication, you must enter a passphrase. The passphrase is case sensitive and must be between 8 and 63
alphanumeric characters long or up to 64 characters long using numbers from 0 to 9 and letters from A to F.
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Using Your VAIO Computer
Using the Bluetooth Functionality
The Bluetooth functionality is available on selected models only. See the online Specifications to see whether your model
supports the Bluetooth functionality.
You can establish wireless communication between your computer and other Bluetooth devices such as another computer
or a mobile phone. You can transfer data between these devices without cables and up to 33 feet (10 meters) range in open
space.
To connect to a Bluetooth device
1
Turn on the WIRELESS switch.
The Wireless indicator lights up.
2
3
4
Double-click
(
/
) on the taskbar to display the Wireless Device Switch window.
Select the Enable Bluetooth Device option.
Click OK.
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Using Your VAIO Computer
Notes on using the Bluetooth functionality
❑ The data transfer rate varies, depending on the following conditions:
❑ Obstacles, such as walls, located between devices
❑ Distance between devices
❑ Material used in walls
❑ Proximity to microwaves and cordless telephones
❑ Radio frequency interference and other environmental conditions
❑ Device configuration
❑ Type of software application
❑ Type of operating system
❑ Use of both wireless LAN and Bluetooth functionalities at the same time on your computer
❑ Size of file being exchanged
❑ Note that due to limitations of the Bluetooth standard, large files may occasionally be corrupted during continuous transfer
due to electromagnetic interference from the environment.
❑ All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained. Even if
standards are met, individual device performance, specifications, and operation procedures can vary. Data exchange may
not be possible in all situations.
❑ As general characteristics of Bluetooth technology, video and audio may go out of synchronization if you play videos on
your computer with audio output from the connected Bluetooth device.
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Using Your VAIO Computer
❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth
devices use the technology to minimize the interference from other devices that use the same wave length. Simultaneous
use of the Bluetooth functionality and wireless communication devices, however, may cause radio interference and result
in poorer communication speeds and distances than the standard values.
❑ The Bluetooth functionality may not work depending on the third party devices or the software version used by third party
companies.
❑ As general characteristics of Bluetooth technology, connecting multiple Bluetooth devices to your computer may cause
bandwidth congestion, resulting in poor performance of the devices.
Bluetooth Security
The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to
communicate. With the authentication function, you can avoid any anonymous Bluetooth device to access your computer.
The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be
determined for both devices to be registered. Once a device is registered, there is no need to re-enter the passkey.
✍
The passkey can be different each time, but must be the same at both ends.
For certain devices, such as a mouse, no passkey can be entered.
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Using Your VAIO Computer
Communicating with Another Bluetooth Device
You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a
mouse, or a digital camera without the use of any cables.
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Using Your VAIO Computer
To communicate with another Bluetooth device
To communicate with another Bluetooth device, you need first to set up the Bluetooth functionality. For setting up and using
the Bluetooth functionality, see the help file on the Bluetooth utility software.
To see the help file
1
Right-click the Bluetooth icon
on the taskbar, and select Help from the menu.
Stopping the Bluetooth Connection
To stop the Bluetooth connection, turn off the WIRELESS switch. The Wireless indicator turns off.
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Using Your VAIO Computer
Using the Bluetooth Headset
The Bluetooth headset (not supplied) will come in handy during a video conference over the Internet using instant messaging
software. For details on using the Bluetooth headset, see the manual that came with your Bluetooth headset.
To connect the headset with your computer
1
2
Press and hold the headset power button for at least five seconds to turn on the Bluetooth headset.
Press and hold the volume buttons for at least five seconds until the indicator light blinks in red and green.
3
4
5
6
Right-click the Bluetooth icon
The Bluetooth Settings window appears and Add New Connection Wizard automatically starts.
on the taskbar and select Bluetooth Settings from the menu.
If the Add New Connection Wizard window does not appear, click New Connection.
The Add New Connection Wizard window appears.
Select Express Mode (Recommended) and then click Next.
The wizard searches for Bluetooth devices in range and lists available devices, if any.
Select the device name for your Bluetooth headset and then click Next.
The Bluetooth Manager-Bluetooth Security window appears when a connection is established.
7
8
Enter "0000" for Bluetooth Passkey (PIN) and then click OK.
Click Next.
The headset icon appears in the Bluetooth Settings window.
9
Right-click the icon and select Connect from the menu.
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Using Your VAIO Computer
To disconnect the headset from your computer
1
Right-click the Bluetooth icon
on the taskbar and select Bluetooth Settings from the menu.
The Bluetooth Settings window appears.
Right-click the headset icon and select Disconnect from the menu.
Click Yes.
2
3
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73
Using Peripheral Devices
Connecting External Speakers
You can enhance the sound quality of your computer by connecting external speakers.
To connect external speakers
1
2
3
Plug the speaker cable (1) into the headphones jack (2) i.
Plug the other end of the speaker cable to the external speaker (3).
Turn down the volume of the speakers before you turn them on.
✍
Make sure your speakers are designed for computer use.
!
Do not place floppy disks on the speakers; their magnetic field may damage the data on the disks.
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74
Using Peripheral Devices
Connecting an External Display
You can connect an external display (not supplied) to your computer. For example, you can use the computer with a computer
display or a projector.
✍
Connect the power cord after connecting all other cables.
Connected external displays are used as secondary screens.
On the Windows operating system, you can also use an external display to set up multiple monitors.
Connecting a Computer Display
You can connect a computer display (monitor) to your computer.
To connect a computer display
1
2
If necessary, plug one end of the display's power cord (1) into your display, and the other end into an AC outlet.
Plug the display cable (2) (not supplied) into the monitor (VGA) port (3) a on the computer.
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Using Peripheral Devices
Connecting a Multimedia Computer Display
You can connect a multimedia computer display that includes built-in speakers and a microphone to your computer.
To connect a multimedia computer display
1
2
3
4
Plug the power cord of your multimedia computer display (1) into an AC outlet.
Plug the display cable (2) (not supplied) into the monitor (VGA) port (3) a on the computer.
Plug the speaker cable (4) into the headphones jack (5) i on the computer.
Plug the microphone cable (6) into the microphone jack (7) m on the computer.
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Using Peripheral Devices
Connecting a TV
You can connect a TV to your computer.
To connect a TV to your computer
1
2
3
4
5
Plug the power cord of your TV into an AC outlet.
Plug one end of an S Video cable (not supplied) into the S VIDEO OUT port on the computer and the other end to the TV.
Plug one end of an audio cable (not supplied) into the headphones jack on the computer and the other end to the TV.
Switch the input channel of the TV to external input.
Set up the TV configuration system.
✍
See the manual that came with your peripheral for more information on installation and use.
If the display resolution of your computer is more than 1024 x 768 pixels, a part of the image cannot be displayed on your TV. If you want to display
the full image, change the display resolution of the computer to 1024 x 768 pixels or lower.
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Using Peripheral Devices
Connecting a Projector
You can connect a projector (for example, the Sony LCD projector) to your computer.
To connect a projector
1
2
3
4
Connect the power cord (1) of your projector into an AC outlet.
Plug an RGB signal cable (2) (not supplied) into the monitor (VGA) port (3) a on the computer.
Plug an audio cable (4) (not supplied) into the headphones jack (5) i on the computer.
Plug the RGB signal cable and the audio cable into the jack and port on the projector (6).
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Using Peripheral Devices
Selecting Display Modes
You can select which display to be used as the primary monitor when an external display (desktop monitor, etc.) is connected
to your computer.
The procedure for selecting a display depends on the video controller used in the computer. See the online Specifications
for detailed information on the video controller.
If you want to work on your computer screen and the external display at the same time, see Using the Multiple Monitors
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Using Peripheral Devices
To select a display
Models with the Intel Graphics Media Accelerator
1
2
Right-click on the desktop and select Personalize from the shortcut menu.
Click Display Settings.
The Display Settings window appears.
3
Follow the on-screen instructions to change the settings.
✍
You may not be able to display the same contents on your computer screen and the external display or projector at the same time, depending on the
type of your external display or projector.
Before turning on your computer, turn on the peripheral devices.
Models with the ATI video controller
When the computer has an external display connected, you can change the Main/Clone setting as follows:
1
2
3
Click Start, All Programs, and Catalyst Control Center.
Click CCC.
Follow the on-screen instructions to change the settings.
See the help file for more information.
✍
You may not be able to display the same contents on your computer screen and the external display or projector at the same time, depending on the
type of your external display or projector.
Before turning on your computer, turn on the peripheral devices.
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Using Peripheral Devices
Using the Multiple Monitors Function
The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you
have an external display attached to the monitor (VGA) port, your computer screen and the external display can function as
a single desktop.
You can move the cursor from one display to the other. This allows you to drag objects, such as an open application window
or a toolbar, from one display to the other.
✍
Your external display may not support the Multiple Monitors function.
Certain software applications may not be compatible with Multiple Monitors settings.
Make sure that your computer does not enter Sleep or Hibernate mode while you are using Multiple Monitors mode; otherwise the computer may not
return to Normal mode.
If you set different colors on each display, do not expand a single window across two displays; otherwise your software may not work properly.
Set fewer colors or a lower resolution for each display.
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Using Peripheral Devices
To select the Multiple Monitors mode
!
To find which video controller your model includes, see the online Specifications.
Models with the Intel Graphics Media Accelerator
1
2
Right-click on the desktop and select Personalize from the shortcut menu.
Click Display Settings.
The Display Settings window appears.
3
Follow the on-screen instructions to change the settings.
Models with the ATI video controller
1
2
3
4
5
Click Start and Control Panel.
Click Adjust screen resolution under Appearance and Personalization.
Click the monitor icon marked 2.
Select the Extend my Windows desktop onto this monitor option.
Click Apply and then OK.
If the Monitor Settings window appears, click Yes.
✍
Additionally, you can set the display colors and resolution for each display and customize the Multiple Monitors mode.
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Using Peripheral Devices
Connecting an External Microphone
If you need to use a sound input device (for example, to chat over the Internet) you need to plug in an external microphone
(not supplied).
To connect an external microphone
Plug the microphone cable (1) into the microphone jack (2) m.
✍
Make sure your microphone is designed for computer use.
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Using Peripheral Devices
Connecting a Universal Serial Bus (USB) Device
To prevent your computer and/or USB devices from damage, observe the following:
❑ When moving the computer with USB devices connected, avoid any shock or force to the USB ports.
❑ Do not put the computer into a bag or carrying case when it has USB devices connected.
Connecting a USB Mouse
To connect a USB mouse
1
2
Choose the USB port (1)
you prefer to use.
Plug the USB mouse cable (2) into the USB port.
You can now use your USB mouse (not supplied) (3).
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Using Peripheral Devices
Connecting a USB Floppy Disk Drive
You can purchase a USB floppy disk drive and connect it to your computer.
To connect a USB floppy disk drive
1
2
Choose the USB port (1)
you prefer to use.
Plug the USB floppy disk drive cable (2) into the USB port.
Your USB floppy disk drive (3) is now ready for use.
!
When using a USB floppy disk drive, do not apply force on the USB port. This may cause a malfunction.
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Using Peripheral Devices
Disconnecting a USB floppy disk drive
You can disconnect a USB floppy disk drive when your computer is on or off. Disconnecting the drive when the computer is
in a power saving mode (Sleep or Hibernate) may cause the computer to malfunction.
To disconnect a USB floppy disk drive
✍
To disconnect a USB floppy disk drive when your computer is off, skip steps 1 to 8.
1
2
Close all programs accessing the floppy disk drive.
Double-click the Safely Remove Hardware icon on the taskbar.
The Safely Remove Hardware window appears.
3
4
Select the floppy disk drive you want to unplug.
Click Stop.
The Stop a Hardware device window appears.
5
6
Confirm that the floppy disk drive can be safely removed from the system.
Click OK.
A message appears stating it is now safe to remove the hardware device.
7
8
9
Click OK.
Click Close to close the Safely Remove Hardware window.
Disconnect the floppy disk drive from the computer.
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Using Peripheral Devices
Connecting a Printer
You can connect a Windows-compatible printer to your computer to print documents.
Connecting a Printer Using the USB Port
You can connect a USB printer compatible with your version of Windows to the computer.
To connect a printer using the USB port
1
Plug the power cord (1) of your printer into an AC outlet.
2
3
Choose the USB port (3) you prefer to use.
Plug one end of a USB printer cable (2) (not supplied) into the USB port and the other end to your printer.
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Using Peripheral Devices
Connecting an i.LINK Device
Notes on connecting i.LINK devices
❑ Your computer is equipped with an i.LINK port, which you can use to connect to an i.LINK device such as a digital video
camcorder.
❑ The i.LINK port on your computer does not supply power to external devices generally powered by i.LINK ports.
❑ The i.LINK port supports transfer rates up to 400 Mbps; however, the actual transfer rate depends on the transfer rate of
the external device.
❑ The optional i.LINK cables may not be available, depending on the country or area of your residency.
❑ An i.LINK connection with other compatible devices is not fully guaranteed.
❑ The i.LINK connection varies depending on the software applications, operating system, and i.LINK-compatible devices
you use. See the manual that came with your software for more information.
❑ Check the working conditions and operating system compatibility of i.LINK-compatible PC peripherals (for example, an
HDD or a CD-RW drive) before you connect them to your computer.
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Using Peripheral Devices
Connecting a Digital Video Camcorder
To connect a digital video camcorder
Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/
Out port (3) on the digital video camcorder.
✍
On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible.
The Sony digital video camcorder shown here is an example; your digital video camcorder may need to be connected differently.
You cannot access the pictures stored on a Memory Stick media when using an i.LINK connection.
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Using Peripheral Devices
Connecting to a Network (LAN)
You can connect your computer to 100BASE-TX/10BASE-T-type networks with an Ethernet network cable. Connect one end
of a network cable (not supplied) to the network (Ethernet) port on the computer and the other end to your network. For
detailed settings and devices needed to connect to the network, ask your network administrator.
✍
Your computer can be connected to the network with the default settings.
!
Telephone lines cannot be connected to the network (LAN) connector on your computer.
If the network (LAN) connector is connected to the telephone lines mentioned below, high electric current to the connector may cause damage,
overheating, or fire.
- Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)
- Public telephone subscriber line
- PBX (private branch exchange)
Do not plug a telephone cable into the network port.
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90
Customizing Your VAIO Computer
Customizing Your VAIO Computer
This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn
how to use and customize the look of your Sony software and utilities, etc.
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91
Customizing Your VAIO Computer
Setting the Password
Use one of the BIOS functions to set the password.
Once you have set the password, you will be prompted to enter the password after the VAIO logo appears to start your
computer. The power-on password allows you to protect your computer from unauthorized access.
Adding the Power-on Password
The power-on password is provided to protect your computer from unauthorized access.
There are two types of the power-on password: machine password and user password. The machine password is provided
for users with administrator rights on the computer to change all the setup options on the BIOS setup screen, as well as to
start the computer. The user password is provided for other standard users to allow for changing some of the BIOS setup
options, as well as starting the computer. To set the user password, you must first set the machine password.
!
Once you have set the power-on password, you cannot start your computer without entering the password. Make sure not to forget the password. Write
down your password and keep it safe and private from other people.
If you forget the power-on password and need assistance to reset it, a password reset fee will be charged, and your computer may need to be sent in
for depot service for password reset.
✍
If your computer is equipped with the fingerprint sensor and you have set the power-on password in conjunction with the fingerprint authentication
functionality, you can substitute fingerprint authentication for password entry when turning on your computer. For more information, see Using
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Customizing Your VAIO Computer
To add the power-on password (machine password)
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
4
5
6
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters (including spaces) long.
Select Password when Power On under Security.
Press the space bar to change the setting from Disabled to Enabled.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer
To add the power-on password (user password)
!
Make sure you set the machine password before setting the user password.
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
4
Enter the machine password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
5
6
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters (including spaces) long.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer
Changing/Removing the Power-on Password
To change or remove the power-on password (machine password)
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
4
Enter the machine password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
5
6
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer
To change or remove the power-on password (user password)
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
4
Enter the user password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
5
6
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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96
Customizing Your VAIO Computer
Adding the Windows Password
The Windows password comes in handy when you have to share a single computer with other people. By setting the Windows
password, you can protect your user account from unauthorized access.
Entry of the Windows password will be prompted after you select your user account.
!
Make sure not to forget the password. Write down your password and keep it safe and private from other people.
✍
If you have set the Windows password in conjunction with the fingerprint authentication functionality, you can substitute fingerprint authentication for
password entry when turning on your computer. For more information, see Using Fingerprint Authentication (page 98).
To add the Windows password
1
2
3
4
5
6
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Create a password for your account under Make changes to your account.
In the New password and Confirm new password fields, enter the password for your account.
Click Create password.
✍
See Windows Help and Support for more information on the Windows password.
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Customizing Your VAIO Computer
Changing/Removing the Windows Password
To change the Windows password
1
2
3
4
5
6
7
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Change your password.
In the Current password field, enter your current password.
In the New password and Confirm new password fields, enter a new password.
Click Change password.
To remove the Windows password
1
2
3
4
5
6
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Remove my password.
In the Current password field, enter the current password that you want to remove.
Click Remove password.
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Customizing Your VAIO Computer
Using Fingerprint Authentication
Your computer may be equipped with a fingerprint sensor to provide you with additional convenience. A small horizontal bar
located between the left and right touch pad buttons is the sensor of the fingerprint reader and will be referred to as the
fingerprint sensor hereinafter.
See the online Specifications to see whether your model is equipped with the fingerprint sensor.
Once you have registered your fingerprint(s), the fingerprint authentication functionality offers:
❑ A substitute for password entry
If you have enrolled your fingerprints for your user account, you can substitute fingerprint authentication for password
entry when logging onto Windows.
If you have set the power-on password (page 91), you can substitute fingerprint authentication for password entry
when starting your computer.
You can substitute fingerprint authentication for entering information (user accounts, passwords, etc.) required to access
the password-protected Web sites.
With the File Safe feature, you can encrypt files and folder to create an encrypted archive. To decrypt or access such
encrypted archives, you can use the fingerprint authentication or enter the password you specified for encryption.
Once you have assigned an application to your finger, you can then swipe the finger across the fingerprint sensor to
launch the assigned application.
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Customizing Your VAIO Computer
Precautions on Using Fingerprint Authentication
❑ The fingerprint authentication technology does not assure complete user authentication or complete protection of your
data and hardware.
Sony assumes no liabilities for any problems and damages arising out of your use of or inability to use the fingerprint
sensor.
❑ The fingerprint recognition rate depends on your operating conditions and varies among individuals as well.
❑ Be sure to make a backup copy of the data stored on the hard disk drive, especially in the encrypted archives created
with the File Safe feature, before sending your computer for repair.
Sony assumes no liabilities for any loss or modification of your data that might have occurred during the course of repair.
❑ In case the hard disk drive has to be initialized, for example after the repair work, the fingerprint templates will be lost.
You will have to enroll them all over again.
❑ The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk.
Sony assumes no liabilities for any defects arising out of your data maintenance and management.
❑ Before disposing of your computer or transferring it to a third person, it is strongly recommended you erase the fingerprint
data enrolled on the fingerprint sensor after erasing the data stored on your hard disk drive. See Erasing the Enrolled
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Customizing Your VAIO Computer
Enrolling a Fingerprint
To use the fingerprint authentication functionality, you must enroll your fingerprint(s) in your computer.
✍
Set the Windows password on your computer before enrollment. See Adding the Windows Password (page 96) for the detailed instructions.
To enroll a fingerprint
!
Up to 10 fingerprints can be enrolled for each user and up to 21 fingerprints can be enrolled for logging onto your system using the Power-on Security
feature. You can also select the finger of which fingerprint you want to use for the Power-on Security feature later.
1
Click Start, All Programs, Protector Suite QL, and Control Center.
The Fingerprint Control Center window appears.
2
3
Click Fingerprints and Initialize.
Follow the on-screen instructions.
✍
To read the detailed description, click Help in step 2.
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Customizing Your VAIO Computer
2
Swipe your finger perpendicularly across the fingerprint sensor.
!
Place your fingertip flat in the center of the fingerprint sensor.
Scan your fingerprint from the top joint of the finger to the fingertip.
Keep your finger in contact with the fingerprint sensor while swiping.
Fingerprint enrollment may fail if you move your finger too fast or too slow. Let the fingerprint sensor take about one second to scan your fingerprint.
You may not be able to enroll and/or recognize your fingerprint(s) if your finger is dry or wet, wrinkled, injured, dirty, etc.
Enroll more than one fingerprint in case of inability to recognize the fingerprint.
Up to 10 fingerprints can be enrolled per person. Note that up to 21 fingerprints can be enrolled for logging onto your system using the Power-on
Security feature.
Be sure to clean your fingertip(s) and the fingerprint sensor before swiping in order to keep good recognition performance.
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Customizing Your VAIO Computer
Logging Onto Your System
To use the fingerprint authentication functionality in place of password entry to log onto your system, you need to set the
power-on and Windows passwords and configure your computer for fingerprint authentication.
Logging onto Windows
If you have set the Windows password, you can substitute fingerprint authentication for Windows password entry. To log onto
Windows, swipe the finger with the enrolled fingerprint across the fingerprint sensor when the Windows log-on window
appears.
For detailed information on logging onto Windows, click Start, All Programs, Protector Suite QL, and Help to read the help
file.
Power-on Security feature
If you have set the power-on password (page 91), you can substitute fingerprint authentication for password entry when
starting your computer.
For detailed information on the Power-on Security feature, click Start, All Programs, Protector Suite QL, and Help to read
the help file.
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Customizing Your VAIO Computer
Using the Password Bank
Once you have registered your user information (user accounts, passwords, etc.) for Web sites in the password bank, you
can substitute fingerprint authentication for entering information required to access the password-protected Web sites.
For detailed information on using the password bank, click Start, All Programs, Protector Suite QL, and Help to read the
help file.
!
You may not be able to use the password bank feature depending on the Web site you access.
Using the File Safe Feature
With the File Safe feature, you can create an encrypted archive to include a file and/or folder for protection against
unauthorized access. The encrypted archive can be decrypted or unlocked for included file/folder access by swiping your
finger across the fingerprint sensor or entering the backup password you specified for encryption.
For detailed information on using the File Safe feature, click Start, All Programs, Protector Suite QL, and Help to read the
help file.
Using the Application Launcher
The application launcher feature is available on your computer for launching your preferred application (executable file) that
is assigned to one of your fingers with the enrolled fingerprint. Once you have assigned an application to your finger, you can
launch the assigned application simply by swiping your finger across the fingerprint sensor.
For detailed information on using the application launcher feature, click Start, All Programs, Protector Suite QL, and Help
to read the help file.
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105
Customizing Your VAIO Computer
Erasing the Enrolled Fingerprints
Before disposing of your computer or transferring it to a third person, it is strongly recommended you erase the fingerprint
data enrolled on the fingerprint sensor after erasing the data stored on your hard disk drive.
To erase the enrolled fingerprints
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
4
Press the < or , key to select Security to display the Security tab.
Press the m key to select Clear Fingerprint Data and press the Enter key.
The fingerprint data enrolled on the fingerprint sensor is erased automatically after your system restarts.
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106
Customizing Your VAIO Computer
Setting Up Your Computer with VAIO Central
The VAIO Central utility allows you to consult system information and to specify preferences for system behavior.
To use VAIO Central
1
Click Start, All Programs, and VAIO Central.
The VAIO Central window appears.
2
3
4
Click the Categories tab.
Select the desired control item and change the settings.
Once finished, click OK.
The setting of the desired item has been changed.
✍
Some of the control items will not be visible if you open VAIO Central as a standard user.
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107
Customizing Your VAIO Computer
Using the Power Saving Modes
When you use a battery pack as the power source for your computer, you can take advantage of the power management
settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your
computer has two distinct power saving modes: Sleep and Hibernate. When using battery power, you should be aware that
the computer will automatically enter Hibernate mode if the remaining battery charge becomes short, regardless of the power
management setting you select.
!
If the battery level falls below 10 percent, you should either attach the AC adapter to recharge the battery pack or shut down your computer and install
a fully charged battery pack.
Using Normal Mode
This is the normal state of the computer when it is in use. The green power indicator light is on in this mode. To save power
while not working, you can turn off a specific device such as the LCD screen or the hard disk drive.
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Customizing Your VAIO Computer
Using Sleep Mode
Sleep mode turns off the LCD screen and places the storage device(s) and the CPU into a low power consumption mode.
The umber power light flashes during this mode.
!
If you do not use your computer for a long period of time while it is disconnected from AC power, place the computer into Hibernate mode or turn it off.
To activate Sleep mode
Click Start, the arrow next to the Lock button, and Sleep.
✍
When your computer is in Sleep mode, you cannot insert a disc.
Your computer comes out of Sleep mode quicker than out of Hibernate mode.
Sleep mode uses more power than Hibernate mode.
!
If the battery runs down while your computer is in Sleep mode, you will lose any unsaved data. Going back to the previous work state is impossible.
To avoid loss of data, you should save your data frequently.
To return to Normal mode
Press any key.
!
If you press and hold the power button for more than four seconds, your computer will turn off automatically. You will lose any unsaved data.
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Customizing Your VAIO Computer
If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep
mode settings.
To change the Sleep mode settings
1
2
3
Right-click the power status icon on the taskbar and select Power Options.
Click Change plan settings under the current power plan.
Change the time to put the computer to sleep and click Save Changes.
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110
Customizing Your VAIO Computer
Using Hibernate Mode
In Hibernate mode, the state of the system is saved on the hard disk drive and power is turned off. Even when the battery
runs down, no data will be lost. The power indicator light is off in this mode.
✍
If you do not use your computer for a long period of time, place the computer into Hibernate mode. This power saving mode saves you the time of
shutting down or resuming.
To activate Hibernate mode
Press the Fn+F12 keys.
The computer enters Hibernate mode.
✍
When your computer is in Hibernate mode, you cannot insert a disc.
Hibernate mode requires more time than Sleep mode to be activated.
Hibernate mode uses less power than Sleep mode.
!
Do not move your computer before its power indicator light turns off.
Alternatively, you can click Start, the arrow next to the Lock button, and Hibernate to place the computer to Hibernate mode.
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Customizing Your VAIO Computer
To return to Normal mode
Press the power button.
The computer returns to its normal state.
!
If you press and hold the power button for more than four seconds, your computer will turn off automatically.
✍
It takes more time to return to Normal mode from Hibernate mode than from Sleep mode.
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112
Customizing Your VAIO Computer
Managing Power with VAIO Power Management
Power management helps you set up power schemes for running on AC power or batteries to suit your requirements for
power consumption.
VAIO Power Management is a software application developed exclusively for VAIO computers. With this software
application, you can enhance the Windows power management functions to ensure better operation of your computer and
longer battery life. For more information on VAIO Power Management, see the help file on the VAIO Power Management
software.
Activating VAIO Power Management
When you start the computer, a power status icon appears on the taskbar. This icon indicates what kind of power source you
are using at that time, for example, AC power. Click this icon to display the window, showing your power status.
VAIO Power Management functionalities are added to the Windows Power Options Properties.
To activate VAIO Power Management
1
2
3
Right-click the power status icon on the taskbar and select Power Options.
Click Change plan settings under the current power plan.
Click Change advanced power settings.
The Power Options window appears.
4
Select the VAIO Power Management tab.
To restore the default settings
1
On the VAIO Power Management tab, click Advanced.
The VAIO Power Management window appears.
2
Follow the on-screen instructions to change the settings.
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Customizing Your VAIO Computer
Activating VAIO Power Management Power Schemes
VAIO Power Management provides several predefined power schemes. Each power scheme consists of a group of power
management settings that are designed to meet specific power management needs, ranging from maximum power
management to no power management.
To activate a VAIO Power Management power scheme
1
2
Right-click the power status icon on the taskbar and select Power Options.
Select a power plan.
The power scheme has been activated.
If necessary, you can change advanced power settings. Follow these steps:
Click Change plan settings under the current power plan.
Click Change advanced power settings.
3
4
5
Select the VAIO Power Management tab.
You can change the items in the list.
6
Click OK.
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114
Upgrading Your VAIO Computer
Upgrading Your VAIO Computer
Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid
invalidation of the warranty during your product warranty period, we recommend that:
❑ You should contact your dealer to install a new memory module.
❑ You should not install it yourself, if you are not familiar with upgrading memory on a computer.
❑ You should not touch the connectors or open the memory module compartment cover.
For the type of module and the amount of memory installed on your model, see the online Specifications.
For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support
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Upgrading Your VAIO Computer
Adding and Removing Memory
If you want to expand the functionality of your computer, you can increase the memory by installing optional memory modules.
Before you upgrade your computer's memory, read the notes and procedures in the following pages.
Notes on adding/removing memory modules
❑ Be careful when changing memory. Improper installation of memory modules may cause damage to your system. This
damage may void your manufacturer's warranty.
❑ Only use memory modules that are compatible with your computer. If a memory module is not detected by the computer
or the Windows operating system becomes unstable, contact your sales dealer or the manufacturer of your memory
module.
❑ Electrostatic discharge (ESD) can damage electronic components. Before touching a memory module, ensure the
following:
❑ The procedures described in this document assume user familiarity with the general terminology associated with
personal computers and with the safety practice and regulatory compliance requirements for using and modifying
electronic equipment.
❑ Turn off your computer and disconnect it from its power source (that is, battery pack or AC adapter) and from any
telecommunication links, networks, or modems before you remove any cover or panel from the computer. Failure to
do so may result in personal injury or equipment damage.
❑ ESD can damage memory modules and other components. Install the memory module only at an ESD workstation.
If such a station is not available, do not work in a carpeted area, and do not handle materials that produce or hold
static electricity (cellophane wrappers, for example). Ground yourself by maintaining contact with an unpainted metal
portion of the chassis while performing the procedure.
❑ Do not open the memory module package before you are ready to change the module. The package protects the
module from ESD.
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Upgrading Your VAIO Computer
❑ Use the special bag delivered with the memory module or wrap the module in aluminum foil to protect it from ESD.
❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your
computer will result in damage to the computer and any repair costs will not be covered by the warranty.
❑ Do not place the memory module in a location subject to:
❑ Heat sources such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F (35°C) or less than 41°F (5°C)
❑ High humidity
❑ Handle the memory module with care. To avoid injuries to your hands and fingers, do not touch the edges of the
components and circuit boards inside your computer.
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Upgrading Your VAIO Computer
Removing and Installing a Memory Module
To change or add a memory module
1
2
3
4
Shut down the computer and disconnect all peripheral devices.
Unplug the computer and remove the battery pack.
Wait until the computer cools down.
Unscrew the screws (indicated by the arrows below) on the bottom of the computer and remove the memory module
compartment cover.
5
Touch a metal object to discharge static electricity.
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Upgrading Your VAIO Computer
6
Remove the currently installed memory module as follows:
❑ Pull the latches in the direction of the arrows (1).
The memory module is released.
❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2).
7
Remove the new memory module from its packaging.
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Upgrading Your VAIO Computer
8
Slide the memory module into the memory module slot and push it in until it clicks into place.
!
Do not touch any other components on the motherboard.
If you use only one memory module, be sure to insert it to the upper slot.
Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open
slot.
9
Replace the memory module compartment cover.
10 Tighten the screws on the bottom of the computer.
11 Reinstall the battery pack and turn on the computer.
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Upgrading Your VAIO Computer
Viewing the Amount of Memory
To view the amount of memory
1
2
Turn on the computer.
Click Start, All Programs, and VAIO Central.
The VAIO Central window appears.
3
4
5
Click the Categories tab.
Double-click the System Information folder.
Double-click the System Information icon.
You can view the amount of system memory. If the additional memory does not appear, repeat the whole installation
procedure and restart the computer.
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122
Precautions
On Handling the LCD Screen
❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be careful when using your computer
near a window.
❑ Do not scratch the LCD screen or exert pressure on it. This could cause a malfunction.
❑ Using your computer in low temperature conditions may produce a residual image on the LCD screen. This is not a
malfunction. When the computer returns to normal temperature, the screen returns to normal.
❑ A residual image may appear on the LCD screen if the same image is displayed for a long period of time. The residual
image disappears in a while. You can use a screen saver to prevent residual images.
❑ The LCD screen becomes warm during operation. This is normal and does not indicate a malfunction.
❑ The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright
points (red, blue, or green) that continuously appear on the LCD screen. This is a normal result of the manufacturing
process and does not indicate a malfunction.
❑ Avoid rubbing the LCD screen. This could damage the screen. Use a soft, dry cloth to wipe the LCD screen.
❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when another option is
available for selection, as it may make your computer unstable. Sony assumes no liabilities for any defects arising out of
the change.
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Precautions
On Using the Power Source
❑ See the online Specifications to check the power operation of your model.
❑ Do not share the AC outlet with other power-consuming equipment, such as a photocopier or shredder.
❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by
sudden power surges, in an electrical storm, for example.
❑ Do not place heavy objects on the power cord.
❑ To disconnect the cord, pull it out by the plug. Never pull the cord itself.
❑ Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time.
❑ Make sure that the AC outlet is easily accessible.
❑ When the AC adapter is not used, unplug it from the AC outlet.
❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may
cause a malfunction.
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Precautions
On Handling Your Computer
❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type
of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your
computer.
❑ If you drop a solid object or any liquid onto your computer, shut down the computer and then unplug it. You may want to
have the computer checked by qualified personnel before operating it again.
❑ Do not drop your computer or place any objects on top of the computer.
❑ Do not place your computer in a location subject to:
❑ Heat sources, such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Moisture or rain
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F (35°C) or less than 41°F (5°C)
❑ High humidity
❑ Do not place electronic equipment near your computer. The electromagnetic field of the computer may cause a
malfunction.
❑ Provide adequate air circulation to prevent internal heat from building up. Do not place your computer on porous surfaces
such as rugs or blankets, or near material such as curtains or draperies that may block its air vents.
❑ Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs,
relocate the computer a suitable distance away from the set.
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Precautions
❑ Use only specified peripheral equipment and interface cables; otherwise, problems may occur.
❑ Do not use cut or damaged connection cables.
❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In
this case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact
an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 178) or
visit the Sony online support Web site.
❑ Make sure you disconnect the power cord before cleaning your computer.
❑ To avoid losing data if your computer is damaged, back up your data regularly.
❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD
screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause the screen
to malfunction. To open the computer, hold the base with one hand and gently lift the LCD screen lid with the other. To
carry the computer, be sure to hold the computer with both hands.
❑ Use a carrying case specially designed to carry your computer.
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126
Precautions
On Using the Built-in MOTION EYE Camera
❑ Do not touch the front mirror plate over the lens of the built-in MOTION EYE camera, as it may make scratches on the
plate and such scratches will appear on the captured images.
❑ Do not let the direct sunlight get into the scope of the built-in MOTION EYE camera regardless of your computer's power
state, as it may cause a malfunction of the camera.
❑ The built-in MOTION EYE camera is disabled while videos or still images are imported from an i.LINK-compatible device
connected to the i.LINK port.
❑ Clean the front mirror plate over the lens of the built-in MOTION EYE camera with a blower brush or a soft brush. If the
lens is extremely dirty, wipe it off with a soft dry cloth. Do not rub the plate, as it is force-sensitive.
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Precautions
On Handling Floppy Disks
❑ Do not open the shutter manually or touch the surface of the floppy disk.
❑ Keep floppy disks away from magnets.
❑ Keep floppy disks away from direct sunlight and other sources of heat.
❑ Keep floppy disks away from any liquid. Do not let them get wet. When you are not using your floppy disk, always remove
it from the floppy disk drive and use a storage case.
❑ If the floppy disk comes with an adhesive label, make sure that the label is properly affixed. If the edge of the label is
curled up, the label may stick to the inside of the floppy disk drive and cause a malfunction or damage your floppy disk.
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128
Precautions
On Handling Discs
❑ Do not touch the surface of the disc.
❑ Do not drop or bend the disc.
❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole,
as shown below:
❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol,
commercially available cleaners, or anti-static spray) which may cause damage to the disc.
❑ For normal cleaning, hold the disc by its edge and use a soft cloth to wipe the surface from the center out.
❑ If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from
the center out. Wipe off any remaining moisture with a dry soft cloth.
❑ Never affix an adhesive label to a disc. This will affect the use of the disc irreparably.
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129
Precautions
On Using the Battery Pack
❑ Do not leave battery packs in temperatures above 140°F (60°C), such as in a car parked in the sun or under direct
sunlight.
❑ Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures.
❑ Charge battery packs at temperatures between 50°F to 86°F (10°C to 30°C). Lower temperatures require longer charging
time.
❑ This computer is designed to operate only with genuine Sony batteries.
❑ While the battery pack is in use or being charged, heat builds up in the battery pack. This is normal and is not cause for
concern.
❑ Keep the battery pack away from all sources of heat.
❑ Keep the battery pack dry.
❑ Do not open or try to disassemble the battery pack.
❑ Do not expose the battery pack to any mechanical shock.
❑ If you are not using your computer for a long period of time, remove the battery pack from the computer to prevent damage
to the battery pack.
❑ If, after fully charging the battery pack, the battery power is still low, the battery pack may be reaching the end of its life
and should be replaced.
❑ You do not need to discharge the battery pack before recharging.
❑ If you have not used the battery pack for a considerable amount of time, recharge the battery pack.
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130
Precautions
On Using Headphones
❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic
hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at
pedestrian crossings.
❑ Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud
and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
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131
Precautions
On Handling Memory Stick Media
❑ Do not touch the Memory Stick media connector with your finger or metallic objects.
❑ Use only the adhesive label supplied with the Memory Stick media as a label.
❑ Do not bend, drop, or apply strong shock to the Memory Stick media.
❑ Do not disassemble or modify Memory Stick media.
❑ Do not let Memory Stick media get wet.
❑ Do not use or store Memory Stick media in a location subject to:
❑ Static electricity
❑ Electrical noise
❑ Extremely high temperatures, such as in a car parked in the sun
❑ Direct sunlight
❑ High humidity
❑ Corrosive substances
❑ Use the storage case supplied with the Memory Stick media.
❑ Be sure to make a backup copy of your valuable data.
❑ Keep the Memory Stick media out of reach of children. There is a risk of swallowing the media.
❑ When using the Memory Stick Duo media, do not use a fine-tipped pen to write on the label adhered to the Memory Stick
Duo media. Exerting pressure on the media may damage internal components.
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132
Precautions
On Handling the Hard Disk
The hard disk drive has a high storage density and reads or writes data in a short time. However, it can be easily damaged
by mechanical vibration, shock, or dust.
Although the hard disk drive has the internal safety device to prevent losing data due to mechanical vibration, shock or dust,
you should be careful when handling your computer.
To avoid damaging your hard disk drive
❑ Do not subject your computer to sudden movements.
❑ Keep your computer away from magnets.
❑ Do not place your computer in a location subject to mechanical vibration or in an unstable position.
❑ Do not move your computer while the power is on.
❑ Do not turn off the power or restart your computer while reading or writing data to the hard disk drive.
❑ Do not use your computer in a place subject to extreme changes in temperature.
✍
If the hard disk drive is damaged, the data cannot be restored.
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133
Precautions
On Updating Your Computer
Confirm that the latest updates have been installed on your computer using the following software applications so that the
computer can run more efficiently.
To confirm that they have been installed on the computer, follow these steps for each software application:
❑ Windows Update
Click Start, All Programs, and Windows Update and then follow the on-screen instructions.
❑ VAIO Update 3
Click Start, All Programs, VAIO Update 3, and VAIO Update Options and then follow the on-screen instructions.
If you have not yet installed the latest updates, install them with the above software. To download and install the updates on
the computer, the computer must be connected to the Internet. For information on how to connect the computer to the
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Troubleshooting
Troubleshooting
This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before visiting the Sony online support Web site at:
http://www.sony.ca/support for customers in Canada,
http://esupport.sony.com/ES/VAIO/ for customers in Spanish speaking Latin American countries or areas, or
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Troubleshooting
Computer
What should I do if my computer does not start?
❑ Make sure your computer is securely plugged into a power source and turned on. Make sure the power indicator shows
the power is on.
❑ Make sure the battery pack is installed properly and charged.
❑ Make sure the floppy disk drive (if applicable) is empty.
❑ If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS
is plugged into a power source and turned on.
❑ If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness
and contrast controls are adjusted correctly. See the manual that came with your display for more information.
❑ Disconnect the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, reattach
the AC adapter, and then press the power button to turn on your computer.
❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑ Remove any extra memory modules you may have installed since purchase.
❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery
pack and AC adapter, which are supplied by Sony for your VAIO computer.
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Troubleshooting
What should I do if a BIOS error appears when I turn on my computer?
If the message "Press <F1> to resume, <F2> to setup" appears at the bottom of the screen, follow these steps:
1
Press the F2 key.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
2
3
4
Set the date (month/day/year). Press the Enter key.
Press the m key to select System Time, and then set the time (hour: minute: second). Press the Enter key.
Press the , key to select the Exit tab, and then press the F9 key.
At the confirmation prompt, press the Enter key.
5
Select Exit Setup, and press the Enter key.
At the confirmation prompt, press the Enter key.
Your computer restarts.
If this occurs frequently, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support
What should I do if the power indicator (Green) lights but my screen stays blank?
❑ If the illumination lamp is on, press any key.
❑ Otherwise, follow these steps:
1
Press and hold the power button for more than four seconds to check that the power indicator goes out. Then turn on
your computer again.
2
If your computer screen still stays blank, unplug the AC adapter, remove the battery pack, and leave the computer for
about a minute. Then reinstall the battery pack, plug in the AC adapter, and turn on the computer again.
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Troubleshooting
What should I do if my computer or software stops responding?
❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application
window.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Shut Down to turn off your computer.
❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the arrow
and Shut Down.
next to the Shut down button
If the Windows Security window appears, click Shut Down.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
❑ If your computer still does not turn off, press and hold the power button until the computer turns off.
❑ Remove the AC adapter and battery pack.
❑ Try reinstalling the software.
❑ Contact the software publisher or designated provider for technical support.
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Troubleshooting
Why doesn't my computer enter Sleep or Hibernate mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or
Hibernate mode.
To restore your computer to normal operating stability
1
2
3
Close all open programs.
Click Start, the arrow next to the Lock button, and Restart.
If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
4
If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the power button may cause loss of unsaved data.
What should I do if the battery indicator is flashing and my computer does not start?
❑ This symptom could be due to the battery pack not being installed properly. To resolve this symptom, turn off your
computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing
❑ If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the
battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support
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Troubleshooting
What should I do if a message window, notifying of incompatibility or improper installation
of the battery pack, appears and my computer enters Hibernate mode?
❑ This symptom could be due to the battery pack not being installed properly. To resolve this symptom, turn off your
computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing
❑ If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the
battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support
Why does the System Properties window display a slower CPU speed than the
maximum?
This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation
purposes, System Properties may display the CPU's current speed instead of the maximum speed.
What should I do if Windows does not start, showing a message, when I start my
computer?
If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears. If you
enter a wrong power-on password three times consecutively again, the System Disabled message appears and Windows
will not start. Press and hold the power button for more than four seconds to check that the power indicator goes off. Wait for
10 or 15 seconds, then restart your computer and enter the correct password. When entering the password, check that the
Num lock indicator and Caps lock indicator are off. If any are lit, press the Num Lk key or the Caps Lock key to turn off the
indicator before entering the password.
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Troubleshooting
What should I do if my game software does not work or it keeps crashing?
❑ Check the Web site of the game if there are any patches or updates to download.
❑ Make sure you have installed the latest video driver.
❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is
not guaranteed.
What should I do if I cannot remember the BIOS password?
If you have forgotten the BIOS password, contact an authorized Sony Service Center to reset it. A reset fee will be charged.
To find the nearest center or agent, see Sony Support Information (page 178) or visit the Sony online support Web site.
Why does it take time before my computer starts?
If Norton Internet Security's Personal Firewall is active, it may take some time before the desktop screen appears due to
network security checkups.
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142
Troubleshooting
Why doesn't my screen turn off when the time selected for the automatic turn-off action
has passed?
The VAIO Original Screen Saver disables the timer setting, which you can select using the Windows power options, for your
screen to turn off.
Select the screen saver other than the VAIO Original Screen Saver.
What should I do if I cannot boot my computer from the USB floppy disk drive connected
to the computer?
To boot your computer from the USB floppy disk drive, you need to change the boot device.
Turn on your computer and press the F11 key when the VAIO logo appears.
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Troubleshooting
System Security
How can I protect my computer against security threats, such as viruses?
The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing the following:
!
Your computer must be connected to the Internet before you can receive updates.
1
2
3
Connect to the Internet.
Double-click the Windows Security Alerts icon on the taskbar.
Follow the on-screen instructions to set up automatic or scheduled updates.
How do I keep my antivirus software updated?
You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation.
To download and install the latest security update
1
2
3
Click Start, All Programs, Norton Internet Security, and Norton Internet Security.
Click the item to update the software on the left pane.
Follow the on-screen instructions to select and download updates.
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144
Troubleshooting
Battery
How do I find the battery charging status?
When is my computer using AC power?
When your computer is directly connected to the AC adapter, it uses AC power, even if the battery pack is installed.
When should I recharge the battery pack?
❑ When the battery level falls below 10 percent.
❑ When both the battery and power indicators blink.
❑ When you have not used the battery pack for a long period of time.
When should I replace the battery pack?
If the battery power is still low after charging it, the battery pack may be reaching the end of its life and should be replaced.
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145
Troubleshooting
Should I be concerned that the installed battery pack is warm?
No, it is normal for the battery pack to be warm when it is powering your computer.
Can my computer enter Hibernate mode while using battery power?
Your computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices
prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering
Hibernate mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 110) for information on
how you can manually activate Hibernate mode.
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146
Troubleshooting
Built-in MOTION EYE Camera
Why does the viewer window show no images or poor-quality images?
❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.
❑ The video memory of your computer may have become insufficient for displaying images from the built-in MOTION EYE
camera. Lowering the resolution or reducing the colors of the LCD screen might help.
❑ The viewer window may show some noises, for example horizontal streaks, if you view a rapid-moving object. This is
normal and does not indicate a malfunction.
❑ If the problem persists, restart your computer.
Why are captured images poor in quality?
❑ The images captured under the fluorescent lamp may show reflection of the light.
❑ A dark portion in captured images may appear as a noise.
❑ If the front mirror plate over the lens is dirty, you cannot take a clear shot. Clean the lens. See On Using the Built-in
Why do captured images contain dropped frames and audio interruptions?
❑ The effect settings on your software application may have caused dropped frames. See the help file on your software
application for more information.
❑ There may be more software applications running than your computer can handle. Exit the applications that you are not
currently using.
❑ The power management function of your computer may have been activated. Check the CPU performance.
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147
Troubleshooting
Why does movie playback show dropped frames when my computer is running on the
battery?
The battery pack is running out of power. Connect your computer to an AC power source.
Why do the images captured by the built-in MOTION EYE camera flicker?
This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output
frequency and shutter speed.
To reduce flicker noise, change the pointing direction of the camera or the brightness of camera images. In some software
applications, you can set an appropriate value to one of the camera properties (e.g. LightSource, Flickness, etc.) to
eliminate flicker noise.
Why is the video input from the built-in MOTION EYE camera suspended for a few
seconds?
The video input may be suspended for a few seconds if:
❑ a shortcut key with the Fn key is used.
❑ the CPU load increases.
This is normal and does not indicate a malfunction.
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Troubleshooting
Why can't I use the built-in MOTION EYE camera?
❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.
❑ If the problem persists, you must reinstall the driver software for the camera. Follow these steps:
1
2
3
Click Start, Control Panel, Hardware and Sound, and Device Manager.
Double-click Imaging devices.
Right-click the device name for your camera and click Update Driver Software.
What should I do if my computer becomes unstable when it enters a power saving mode
while the built-in MOTION EYE camera is in use?
❑ Do not place your computer into Sleep or Hibernate mode while you are using the built-in MOTION EYE camera.
❑ If your computer automatically enters Sleep or Hibernate mode, change the corresponding power saving mode setting.
What should I do if I cannot successfully capture videos in the WMV format with the built-
in MOTION EYE camera?
Change the record format to the MPEG-1 format, or click the VAIO Camera Utility icon on the taskbar and the Advanced
Setting tab on the Properties window and cancel the Low Light check box.
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Troubleshooting
Internet
What should I do if my modem does not work?
❑ Make sure the telephone cable is securely plugged into the modem port on your computer and the wall jack.
❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.
❑ Make sure that the telephone number the program is dialing is correct.
❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are
compatible.)
❑ Make sure the modem is the only device connected to your telephone line.
❑ Follow these steps to check the settings:
1
2
3
4
5
Click Start and Control Panel.
Click Hardware and Sound.
Click Phone and Modem Options.
On the Modems tab, check that your modem is listed.
On the Dialing Rules tab, check the location information is correct.
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150
Troubleshooting
Why is my modem connection slow?
Your computer is equipped with a V.92/ V.90 compatible modem. Many factors may influence modem connection speed,
including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think
your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP),
do any of the following:
❑ Ask your telephone company to verify your telephone line is free of any line noise.
❑ If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that it is
compatible with fax modems.
❑ If you are having a problem connecting with your ISP, make sure the ISP is not experiencing technical problems.
❑ If you have a second telephone line, try connecting the modem to that line.
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151
Troubleshooting
Networking
What should I do if my computer cannot connect to a wireless LAN access point?
❑ Connection availability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
❑ Make sure the WIRELESS or WIRELESS LAN switch is on and the Wireless indicator is lit on your computer.
❑ Make sure power to the access point is on.
❑ Follow these steps to check the settings:
1
2
3
Click Start and Control Panel.
Click View network status and tasks under Network and Internet.
Click Connect to a network to confirm that your access point is selected.
❑ Make sure the encryption key is correct.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. To change the settings, follow these steps:
1
2
3
Right-click the power status icon on the taskbar and select Power Options.
Click Change plan settings under the current power plan.
Click Change advanced power settings.
The Power Options window appears.
4
5
6
Select the Advanced settings tab.
Double-click Wireless Adapter Settings and Power Saving Mode.
Select Maximum Performance from the drop-down list both for On battery and Plugged in.
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152
Troubleshooting
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Move your computer away from obstructions or closer to any access point you may be using.
❑ Make sure your computer is properly configured for Internet access.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
Why is the data transfer speed slow?
❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
move your computer away from obstructions or closer to any access point you may be using.
❑ If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
❑ If your access point interferes with other access points, change the access point channel. See the manual that came with
your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
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153
Troubleshooting
How do I avoid data transfer interruptions?
❑ When your computer is connected to an access point, data transfer interruptions may occur when using large files or if
the computer is in close proximity to microwaves and cordless telephones.
❑ Move your computer closer to the access point.
❑ Make sure the access point connection is intact.
❑ Change the access point channel. See the manual that came with your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
What are channels?
❑ Wireless LAN communication occurs on divided frequency bands known as channels. Third-party wireless LAN access
point channels may be preset to different channels from Sony devices.
❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your
access point.
Why does the network connection stop when I change the encryption key?
Two computers with the wireless LAN functionality may lose a peer-to-peer network connection if the encryption key is
changed. You can either change the encryption key back to the original profile or re-enter the key on both computers so the
key matches.
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154
Troubleshooting
Bluetooth Technology
What should I do if other Bluetooth devices cannot discover my computer?
❑ Make sure both devices have the Bluetooth functionality enabled.
❑ If the Wireless indicator is off, turn on the WIRELESS switch.
❑ You cannot use the Bluetooth functionality when your computer is in a power saving mode. Return to Normal mode, then
turn on the WIRELESS switch.
❑ Your computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within
33 feet (10 meters) of each other.
Why can't my computer discover other Bluetooth devices?
If the connected device is also connected to other devices, it may not appear in the Bluetooth utility software or you may not
be able to communicate with the device.
What should I do if I cannot find the Bluetooth device with which I want to communicate?
❑ Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's
manual for more information.
❑ If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be
found or it may not be able to communicate with your computer.
❑ To allow other Bluetooth devices to communicate with your computer, right-click the Bluetooth icon
on the taskbar and
select Options from the menu to open the Options window. Then, check if proper security modes are selected on the
Security tab. For details on the security modes, see the help file on the Bluetooth utility software.
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155
Troubleshooting
What should I do if other Bluetooth devices cannot connect to my computer?
❑ Make sure the other device is authenticated.
❑ Your computer may not allow connections from other devices. To enable Bluetooth device connections, follow these steps:
1
2
Right-click the Bluetooth icon
on the taskbar.
Select Options from the menu.
The Options window appears.
3
Check if Standard or Low is selected for the Bluetooth security level on the Security tab.
If a custom Bluetooth security level is selected, click the Default level button.
4
Click OK.
❑ The data transfer distance can be shorter than 33 feet (10 meters) depending on existing obstacles between the two
devices, on radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth
devices closer to each other.
❑ If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be
found or it may not be able to communicate with your computer.
❑ Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's
manual for more information.
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156
Troubleshooting
Why is my Bluetooth connection slow?
❑ The data transfer speed depends on the obstacles and/or the distance between the two devices, on the radio wave quality,
and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each other.
❑ The 2.4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices. Bluetooth
devices incorporate technology that minimizes interference from other devices using the same wavelength, however,
communication speed and connection range may be reduced. Interference from other devices may also stop
communication altogether.
❑ Connection availability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to the device to which it is connected.
❑ Identify and remove obstacles between your computer and the device to which it is connected.
❑ Note that due to limitations of the Bluetooth standard, large files may occasionally be corrupted during continuous transfer
due to electromagnetic interference from the environment.
Why can't I connect to service supported by the target Bluetooth device?
Connection is only possible for services also supported by the computer with the Bluetooth functionality. For more details,
see the help file on the Bluetooth utility software.
Can I use a device with Bluetooth technology on airplanes?
With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and
airplanes, may have restrictions on use of Bluetooth devices, due to radio interference. Check with facility staff to see if use
of the Bluetooth functionality on the computer is permitted.
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157
Troubleshooting
Why can't I connect to a Bluetooth device by specifying its IP address on a Personal Area
Network (PAN)?
The Bluetooth utility software uses Dynamic Host Configuration Protocol (DHCP) to assign IP addresses to active wireless
devices. If you specify a fixed IP address for the device to which you want to connect, the utility cannot assign a dynamic IP
address to the device and fails. Do not specify IP addresses when using a PAN.
Why can't I use the Bluetooth functionality when I log onto my computer as a user with a
standard user account?
The Bluetooth functionality may not be available to a user with a standard user account on your computer. Log onto the
computer as a user with administrator rights.
Why can't I connect to a Bluetooth device in Personal Area Network User mode?
If the device to which you want to connect supports Bluetooth communication in Personal Area Network User mode only, you
cannot establish a connection from your computer.
Why can't I use the Bluetooth utility software when I switch a user?
If you switch a user without logging off your system, the Bluetooth utility software will not work successfully. Be sure to log off
before switching a user. To log off your system, click Start, the arrow next to the Lock button, and Log Off.
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158
Troubleshooting
Optical Discs
Why does my computer freeze when I try to read a disc?
The disc that your computer is trying to read may be dirty or damaged. Follow these steps:
1
2
3
Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
Remove the disc from the optical disc drive.
Check the disc for dirt or damage. If you need to clean the disc, see On Handling Discs (page 128) for instructions.
What should I do if the drive tray does not open?
❑ Make sure your computer is on.
❑ Press the drive eject button.
❑ If the drive eject button does not work, click Start and Computer. Right-click the optical disc drive icon, and select Eject
from the shortcut menu.
❑ If none of the above options work, insert a thin, straight object (such as a paper clip) in the manual eject hole on the optical
disc drive.
❑ Try restarting your computer.
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159
Troubleshooting
What should I do if I cannot play a disc properly on my computer?
❑ Make sure the disc is inserted into the optical disc drive with the label facing upward.
❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions.
❑ If a disc is dirty or damaged, your computer will stop responding. Follow these steps:
1
2
3
Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
Remove the disc from the optical disc drive.
Check the disc for dirt or damage. If you need to clean the disc, see On Handling Discs (page 128) for instructions.
❑ If you are playing a disc and cannot hear sound, do any of the following:
❑ Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and your computer.
❑ Make sure the correct driver software is installed. Follow these steps:
1
2
3
4
Click Start and Control Panel.
Click System and Maintenance.
Click System.
Click Device Manager on the left pane.
The Device Manager window appears with a listing of your computer's hardware devices.
If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the
drivers.
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160
Troubleshooting
5
6
Double-click the optical disc drive device to open a list of the optical disc drives of your computer.
Double-click the desired drive.
You can confirm the driver software by selecting the Driver tab, and clicking Driver Details.
7
Click OK to close the window.
❑ Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive
and damage the drive or cause it to malfunction.
❑ If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the DVD package to
make sure the region code is compatible with the optical disc drive.
❑ If you notice condensation on your computer, do not use the computer for at least one hour. Condensation can cause the
computer to malfunction.
❑ Make sure your computer is running on AC power supply and try the disc again.
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161
Troubleshooting
What should I do if I cannot write data to CD media?
❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver.
❑ Stop using the keyboard.
❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using
a disc with an affixed adhesive label could cause a write error or other damage.
What should I do if I cannot write data to DVD media?
!
This Q & A entry applies to selected models only. See the online Specifications to find the type of your optical disc drive, and then Reading and Writing
❑ Make sure you are using the correct DVD recordable media.
❑ Check which DVD recordable format is compatible with your optical disc drive. Note the possibility that some brands of
DVD recordable media do not work.
❑ The preinstalled software on your computer does not support copying DVD movies. Macrovision or a similar video
protection technology prevents users from copying DVD movies. Copying a DVD movie would be a copyright infringement
and therefore illegal.
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162
Troubleshooting
Display
Why did my screen go blank?
❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If
the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the
❑ Make sure your computer is securely plugged into a power source and turned on. Make sure the power indicator shows
the power is on.
❑ If your computer is using battery power, make sure the battery pack is installed properly and is charged. See Using the
❑ If the display mode is set to the external display, press the Fn+F7 keys. See Combinations and Functions with the Fn
❑ The LCD backlight of your computer may have been turned off. Press any key.
Why can't I view the whole screen image of a DVD video on my TV screen?
The screen resolution may not be properly set. We recommend that you adjust the screen resolution to 1024 x 768 or smaller,
depending on the size of your external display screen.
How do I adjust the image on my TV screen?
Use the controls on your external display to adjust the image. See the manual that came with your TV for more information.
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163
Troubleshooting
How do I change the screen resolution on my TV screen?
❑ Your TV screen may not show the whole screen image of a video if the screen resolution is set larger than 1024 x 768.
Adjust the screen resolution to 1024 x 768 or smaller.
❑ If you are using the AV Out jack, plug the audio-video (AV) cable into your computer before you start it.
To change the screen resolution, follow these steps:
1
2
Right-click the desktop and select Personalize from the shortcut menu.
Click Display Settings.
The Display Settings window appears.
3
Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution.
How do I switch the display output from my screen to TV?
Alternatively, you can press the Fn+F7 keys to view the image either on your computer screen or on your TV. See
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164
Troubleshooting
Why doesn't my screen display a video?
❑ If the external display is selected for the display output and the external display is disconnected, you cannot display a
video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart
video playback. See Selecting Display Modes (page 78). Alternatively, you can press the Fn+F7 keys to change the
❑ The video memory of your computer may be insufficient for displaying high resolution videos. In this case, lower the
resolution of the LCD screen.
To change the screen resolution, follow these steps:
1
2
Right-click the desktop and select Personalize from the shortcut menu.
Click Display Settings.
The Display Settings window appears.
3
!
Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution.
You can confirm the value of the total available graphics memory and video memory. Right-click on the desktop, select Personalize from the shortcut
menu, and click Display Settings, Advanced Settings, and the Adaptor tab. The value may be displayed differently from the actual memory on your
computer.
What should I do if my screen is dark?
Press the Fn+F6 keys to brighten your computer screen.
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165
Troubleshooting
What should I do if the LCD brightness of my screen changes?
❑ The LCD brightness setting, adjusted with the Fn+F5/F6 keys, is temporary and may be restored to the original setting
when your computer returns to Normal mode from Sleep or Hibernate mode. To save your preference for the brightness,
follow these steps:
1
2
3
Right-click the power status icon on the taskbar and select Power Options.
Click Change plan settings under the current power plan.
Click Change advanced power settings.
The Power Options window appears.
4
5
6
Select the Advanced settings tab.
Double-click Display.
Adjust the LCD brightness setting in the item for brightness adjustment.
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166
Troubleshooting
❑ On models with the ATI video controller, you may find your computer screen temporarily goes blank:
❑ When you connect or disconnect the AC adapter
❑ Immediately after you start the computer with battery power
To save your preference for the brightness, follow these steps:
1
2
3
4
5
6
7
8
Click Start and Control Panel.
Click Hardware and Sound.
Click Change when the computer sleeps under Power Options.
Click Change advanced power settings.
Scroll down the list and double-click ATI Graphics Power Settings.
Double-click ATI Power Play Settings.
Change the current option for On battery to Maximum Performance.
Click OK.
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167
Troubleshooting
What should I do if the external display stays blank?
If you cannot change the display output with the Fn+F7 keys, you need to change the settings for the external display with
VAIO Central. To change the settings, launch the VAIO Central, click the Categories tab and select the control item for the
external display, and then click to select the check box for changing the options to detect the external display. Then, try the
Fn+F7 keys to change the display output.
How do I run Windows Aero?
!
This Q & A entry applies to selected models only.
To run Windows Aero, follow these steps:
1
2
3
Click Start and Control Panel.
Click Customize colors under Appearance and Personalization.
Click Open classic appearance properties for more color options.
The Appearance Settings window appears.
4
5
Select Windows Aero from the Color scheme options on the Appearance tab.
Click OK.
For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.
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168
Troubleshooting
Printing
What should I do if I cannot print a document?
❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and computer.
❑ Make sure your printer is compatible with the Windows operating system installed on your computer.
❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.
❑ If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart
the computer.
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1
2
3
4
5
6
Click Start and Control Panel.
Click Printer under Hardware and Sound.
Right-click the printer icon and select Properties.
Click the Ports tab.
Click to cancel the Enable bidirectional support check box.
Click OK.
This change to the settings disables the bidirectional communication functions of the printer, such as data transfer, status
monitoring, and remote panel.
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169
Troubleshooting
Microphone
What should I do if my microphone does not work?
If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone
jack on your computer.
How can I prevent microphone feedback?
Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
To prevent this problem:
❑ Keep the microphone away from a sound output device.
❑ Turn down the volume of the speakers and the microphone.
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170
Troubleshooting
Mouse
What should I do if my computer does not recognize my mouse?
❑ Make sure your mouse is securely plugged into the port.
❑ Restart your computer with your mouse connected.
What should I do if the pointer does not move when I use my mouse?
❑ Make sure another mouse is not connected.
❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Restart to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
If the Windows Security window appears, click Restart.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the power button may cause loss of unsaved data.
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171
Troubleshooting
Speakers
What should I do if my external speakers do not work?
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.
❑ Make sure your speakers are designed for computer use.
❑ If your speakers have a muting button, set the button to off.
❑ The volume may have been turned off by the muting button. Press the button once again.
❑ The volume may have been minimized by the volume (-) button. Press the volume (+) button to turn up the volume loud
enough to hear sound.
❑ If your speakers require external power, make sure the speakers are connected to a power source. See the manual that
came with your speakers for more information.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
What should I do if I do not hear sound from the built-in speakers?
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ Make sure the speaker volume is turned up loud enough and the audio option is enabled.
❑ The volume may have been turned off by the muting button. Press the button once again.
❑ The volume may have been minimized by the volume (-) button. Press the volume (+) button to turn up the volume loud
enough to hear sound.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
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172
Troubleshooting
Touch Pad
What should I do if the touch pad does not work?
❑ You may have disabled the touch pad without connecting a mouse to your computer.
❑ Make sure that a mouse is not connected to your computer.
❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Restart to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
If the Windows Security window appears, click Restart.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the power button may cause loss of unsaved data.
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173
Troubleshooting
Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1
2
3
Click Start and Control Panel
Click Clock, Language, and Region, and click Regional and Language Options.
Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator is
off. If the Num lock indicator is on, press the Num Lk key to turn it off before entering these characters.
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174
Troubleshooting
Floppy Disks
Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is
connected?
Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB
port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does
not appear, follow these steps:
1
2
3
4
5
Close all programs that are accessing the floppy disk drive.
Wait for the LED indicator on the floppy disk drive to turn off.
Push the eject button to remove the disk, and disconnect the USB floppy disk drive from your computer.
Reconnect the floppy disk drive by inserting the USB connector (with the USB icon facing upward) into the USB port.
Restart the computer by clicking Start, the arrow next to the Lock button, and Restart.
What should I do if I cannot write data to a floppy disk?
❑ Make sure the floppy disk is properly inserted in the drive.
❑ If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can
either use a floppy disk that is not write-protected or disable the write-protect feature.
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175
Troubleshooting
Audio/Video
What should I do if I cannot use my DV camcorder?
If it is prompted that the i.LINK device seems to be disconnected or turned off, the i.LINK cable may not be securely plugged
into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK Device
(page 87) for more information.
✍
i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection
may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can
communicate with each other. See the manual that came with your compatible i.LINK device for more information on operating conditions and proper
connection. Before connecting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk drive, confirm their operating system
compatibility and required operating conditions.
How do I turn off the Windows startup sound?
To turn off the Windows startup sound, follow these steps:
1
2
3
4
5
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Sounds tab, click to cancel the Play Windows Startup sound check box.
Click OK.
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Troubleshooting
Memory Stick Media
What should I do if I cannot use Memory Stick media, which were formatted on a VAIO
computer, on other devices?
You may need to reformat your Memory Stick media.
Formatting Memory Stick media erases all data, including music data previously saved on it. Before you reformat Memory
Stick media, back up important data and confirm that the media does not contain files you want to keep.
1
2
Copy the data from the Memory Stick media onto your hard disk drive to save data or images.
Why can't I save music files onto my Memory Stick media?
Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo.
!
Use of recorded music requires permission from the copyright holders.
Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources.
Can I copy images from a digital camera using Memory Stick media?
Yes, and you can view video clips that you have recorded with Memory Stick media-compatible digital cameras.
Why can't I write data to Memory Stick media?
Some versions of Memory Stick media are equipped with an erasure prevention switch to protect data from accidental erasure
or overwriting. Make sure the erasure prevention switch is off.
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Troubleshooting
Peripherals
What should I do if I cannot connect a USB device?
❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital
camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the
AC outlet.
❑ Try using another USB port on your computer. The driver could be installed to the specific port you used the first time you
connected the device.
❑ See the manual that came with your USB device for more information. You may need to install software before you connect
the device.
❑ Try connecting a simple, low-powered device such as a mouse to test if the port is working at all.
❑ USB hubs may prevent a device from working because of the distribution of power. We recommend you connect the
device directly to your computer without a hub.
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Support Options
Support Options
This section contains information on where to go for answers to questions about your VAIO computer and the preinstalled
software.
Sony Support Information
See the following sources for answers in the sequence listed below.
1
2
3
4
VAIO Computer Documentation
This on-screen User Guide (this manual) and the printed Welcome mat provide information on how to maximize your
computer's capabilities and solve common problems.
Program Guides and Help Files
The preinstalled programs on your computer may be supplied with individual help guides. These guides are stored on the
hard disk drive as on-screen help files. You can find the help files from the help menu under the specific program.
Operating System Online Support
Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can
Sony Computing Support
This service provides instant access to information on commonly encountered problems. Type a description of the
problem and the Knowledge Database searches for the corresponding solutions online.
You can visit the Sony online support Web site at:
http://esupport.sony.com/ES/VAIO/ for customers in Spanish speaking Latin American countries or areas, or
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Support Options
5
VAIO Update
When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and
security information is posted on the support Web site. Click the VAIO Update notice to open the VAIO Support Web site
and view the information.
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Support Options
For users in Latin American countries or areas
Customer Information Center
If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and
most efficient services, have the following information readily available:
1
2
Your VAIO computer model
You can find it at the lower right corner of the display on the notebook, and in the same place on the front panel of the
CPU on the desktop.
Your computer's serial number
You can find it on the back or bottom of the notebook or on the back of the desktop; the serial number is the last 7 digits
of the number below the barcode.
3
4
5
The operating system on your computer
The hardware component or the software program that is causing you the problem
A brief description of the problem
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Support Options
In order to contact a Sony technical support representative, call the following numbers:
❑ In Argentina:
(011) 6770-SONY (7669)
❑ In Mexico:
In Mexico City: 5002-9819
In the Mexican Republic: 01-800-759-7669
❑ In Colombia:
01-800-550-7000
❑ In Peru:
0-801-1-7000 or 511-6100
❑ In Chile:
Sony answers: 800-261-800
From cellular phones: 02-754-6333
❑ In Venezuela:
0-800-1-SONY-00 (0-800-1-7669-00)
❑ In Panama:
800-2050
❑ In Brazil:
(11) 3677-1080
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Support Options
Program Support Information
Depending on the computer model and particular configuration you purchased, your computer may not include all of the
software programs listed below.
Contacts for Sony software products are listed below:
❑ For users in USA
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Canada
Web site http://www.sony.ca/support
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Spanish speaking Latin American countries or areas
❑ For users in Brazil
For contacts about third-party software products, see the following.
Adobe® Photoshop® Elements, Premiere®, Reader®
Adobe Systems Inc.
❑ For users in USA and Canada
Web site http://www.adobe.com/support
Telephone 800-685-3652
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Support Options
America Online® (Dial-Up)
America Online, Inc.
❑ For users in USA and Canada
Web site http://www.aol.com
AOL® Music Now
America Online, Inc.
❑ For users in USA and Canada
Web site http://www.premiumservices.aol.com
AOL® Explorer
America Online, Inc.
❑ For users in USA and Canada
Web site http://www.aol.com
AOL® Toolbar
America Online, Inc.
❑ For users in USA and Canada
Web site http://help.aol.com/help
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Support Options
AOL® Instant Messenger™
America Online, Inc.
❑ For users in USA and Canada
Web site http://www.aim.com
Bluetooth® Utility
TOSHIBA Corporation
Click to DVD® software
Sony Electronics Inc.
At the touch of a button, Click to DVD software allows you to automatically burn DVDs from a digital video (DV) device.
Create DVDs by capturing video content straight from a DV device or by importing video from stored files — and you can
also edit the video. Create DVD photo albums and slide shows with picture files or by importing pictures from a digital still
camera. What's more, you can give a professional look to your DVDs by adding chapter menus, backgrounds, and menu
screens. You are only a few clicks away from your own DVDs!
Diskeeper 9.0 Home
Diskeeper Corporation
❑ For users in USA and Canada
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Support Options
InstantOn
InterVideo, Inc.
❑ For users in USA and Canada
Intel® PROSet/Wireless Software
Intel Corporation
❑ For users in USA and Canada
Web site http://support.intel.com
LocationFree
Sony Electronics Inc.
Microsoft® Office Basic Edition, Office Professional Edition, Office Small Business Edition, Office Ready,
Office Ultimate
Microsoft Corp.
❑ For users in USA and Canada
Web site http://support.microsoft.com
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Support Options
60-Day Trial Version of Microsoft® Office
!
The Microsoft Office 60-Day Trial software included with this computer system is intended for evaluation purposes only. The software has been installed
and you must activate the software before you can use it. Product activation procedures will be detailed during initial launch of the software; activation
requires Internet access. This software has an expiration date of 60 days from the date of first use, at which time the software will operate under
reduced-functionality mode, limiting end-user options and operations.
Microsoft Corp.
❑ For users in USA and Canada
Web site http://support.microsoft.com
Microsoft® Internet Explorer, Movie Maker, Media Player, Works
Microsoft Corp.
❑ For users in USA and Canada
Web site http://support.microsoft.com
MobiTV®
MobiTV, Inc.
❑ For users in USA and Canada
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Support Options
14-Day Trial Version of Napster®
Napster, Inc.
❑ For users in USA and Canada
Web site http://www.napster.com
Norton Internet Security™
Symantec Corporation
❑ For users in USA and Canada
Web site http://www.symantec.com/techsupp
Protector Suite QL
Sony Electronics Inc.
Protector Suite QL Edition allows you to easily setup your fingerprint sensor that comes with your computer. Protector
Suite QL supports fingerprint logon, fast user switching, file encryption, registering forms and more.
Quickbooks Free Starter Edition
Intuit Inc.
❑ For users in USA and Canada
Web site http://www.intuit.com/support/
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Support Options
Roxio® Easy Media Creator® 9 Suite
Sonic Solutions
❑ For users in USA and Canada
Web site http://support.sonic.com/
SafeIT-Digital Document Shredder
SafeIT Security Ltd.
❑ For users in USA and Canada
Web site http://www.safeit.com/support
SmartWi™ Connection Utility
Sony Electronics Inc.
SmartWi Connection Utility allows you to easily switch between the various wireless components (Wireless LAN, Wireless
WAN, and Bluetooth® technology connectivity) that came with your computer.
SonicStage® software
Sony Electronics Inc.
The SonicStage jukebox software program gives you all the tools you need to manage music on your computer.
SonicStage software supports high-quality digital audio storage, a sleek player skin design, and audio CD burning
capability.
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Support Options
SonicStage Mastering Studio™ software
Sony Electronics Inc.
Use SonicStage Mastering Studio software to record songs from analog records or cassette tapes into your computer
and output them to CDs, DVDs, or audio files in WAV format.
System Mechanic® 6
iolo technologies®, LLC
❑ For users in USA and Canada
Web site http://www.iolo.com/contactus.cfm
VAIO® Action Setup
Sony Electronics Inc.
VAIO Action Setup manages the settings for your computer's shortcut keys.
VAIO® Camera Capture Utility
Sony Electronics Inc.
VAIO Camera Capture Utility is provided for capturing still images and movies with the external camera connected to a
USB port or an i.LINK® port on your computer or with the built-in MOTION EYE® camera on your computer.
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Support Options
VAIO® Camera Utility
Sony Electronics Inc.
VAIO Camera Utility provides you with various video quality settings when using the internal camera.
VAIO® Central
Sony Electronics Inc.
VAIO Central provides a central location that gathers resources to configure your VAIO computer and view your
computer's configuration and specifications.
VAIO® Diagnostic
Sony Electronics Inc.
VAIO® Edit Component
Sony Electronics Inc.
VAIO Edit Component provides enhanced editing functionality when using Adobe Premiere Pro or Adobe Premiere
Elements on your VAIO computer.
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Support Options
VAIO® HDD Protection
Sony Electronics Inc.
VAIO HDD Protection allows you to customize your settings for protecting your hard disk drive against shock hazards.
VAIO® LAN Setting Utility
Sony Electronics Inc.
VAIO Media™ software
Sony Electronics Inc.
VAIO Media™ software brings multimedia to your network, enabling you to share music, video, and still image files
between your VAIO® computers. You can set up one or more VAIO computers as "media servers," which store your
multimedia files and make them available to other compatible VAIO computers on your wired or wireless network.
VAIO® Security Center
Sony Electronics Inc.
Sony cares about your VAIO personal computer. The VAIO Security Center highlights some of the security features your
machine includes.
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Support Options
VAIO® Touch Launcher
Sony Electronics Inc.
VAIO Touch Launcher allows you to run an application program or change the sound/display settings with the buttons on
the launcher window.
VAIO® Update
Sony Electronics Inc.
The VAIO Update utility helps you keep your VAIO® computer up to date by regularly checking the Sony online support
Web site for important software updates and information for your specific VAIO computer model.
VAIO Video & Photo Suite
Sony Electronics Inc.
VAIO Content Importer and VAIO Content Exporter are included in this utility software. This software enables you to
import and export your media files to or from a DVD, digital still camera, or camcorder.
VAIO® Wireless Switch Setting Utility
Sony Electronics Inc.
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Support Options
WinDVD® software for VAIO® computers
InterVideo, Inc.
❑ For users in USA and Canada
Telephone 510-651-0888
Xdrive™
America Online, Inc.
❑ For users in USA and Canada
Web site http://www.xdrive.com/support
Zoom Utility
Sony Electronics Inc.
The Zoom Utility will allow you to magnify a portion of the screen.
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