Sierra Wireless Network Card PC3320 User Manual

PC3320 Wireless Network  
Card  
Installation Guide  
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Preface  
Important Notice  
Due to the nature of wireless communications, transmission and reception of data  
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or  
be totally lost. Although significant delays or losses of data are rare when wireless  
devices such as the modem are used in a normal manner with a well-constructed  
network, the modem should not be used in situations where failure to transmit or  
receive data could result in damage of any kind to the user or any other party,  
including but not limited to personal injury, death, or loss of property. Verizon  
accepts no responsibility for damages of any kind resulting from delays or errors  
in data transmitted or received using the modem, or for failure of the modem to  
transmit or receive such data.  
Safety and Hazards  
Do not operate the modem in areas where blasting is in progress, where  
explosive atmospheres may be present, near medical equipment, near life  
support equipment, or any equipment which may be susceptible to any form of  
radio interference. In such areas, the modem MUST BE POWERED OFF. The  
modem can transmit signals that could interfere with this equipment.  
Do not operate the modem in any aircraft, whether the aircraft is on the ground or  
in flight. In aircraft, the modem MUST BE POWERED OFF. When operating, the  
modem can transmit signals that could interfere with various onboard systems.  
Note: Some airlines may permit the use of cellular phones while the aircraft is on  
the ground and the door is open. The modem may be used at this time.  
The driver or operator of any vehicle should not operate the modem while in  
control of a vehicle. Doing so will detract from the driver or operator's control and  
operation of that vehicle. In some states and provinces, operating such communi-  
cations devices while in control of a vehicle is an offence.  
Limitation of Liability  
The information in this manual is subject to change without notice and does not  
represent a commitment on the part of Verizon. VERIZON AND ITS AFFILIATES  
SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT,  
SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR  
EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF  
PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING  
OUT OF THE USE OR INABILITY TO USE ANY VERIZON PRODUCT, EVEN IF  
VERIZON AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSI-  
BILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS  
BY ANY THIRD PARTY.  
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Notwithstanding the foregoing, in no event shall Verizon and/or its affiliates  
aggregate liability arising under or in connection with the product, regardless of  
the number of events, occurrences, or claims giving rise to liability, be in excess  
of the price paid by the purchaser for the product.  
Patents  
Portions of this product are covered by some or all of the following US patents:  
5,515,013 5,617,106 5,629,960 5,682,602 5,748,449 5,845,216 5,847,553  
5,878,234 5,890,057 5,929,815 6,169,884 6,191,741 6,199,168 6,327,154  
6,339,405 6,359,591 6,400,336 6,643,501 6,516,204 6,561,851 6,653,979  
D367,062 D372,248 D372,701 D416,857 D442,170 D452,495 D452,496  
D453,733 D459,303  
and other patents pending.  
This product includes  
technology licensed from  
QUALCOMM Incorporated under one or more of the following United States patents and/or  
their counterparts in other nations:  
4901307 5056109 5101501 5109390 5228054 5267261 5267262 5337338  
5414796 5416797 5490165 5504773 5506865 5511073 5535239 5544196  
5568483 5600754 5657420 5659569 5710784 5778338  
Copyright  
©2004 Sierra Wireless. All rights reserved.  
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Preface  
Trademarks  
Windows® is a registered trademark of Microsoft Corporation.  
Qualcomm® is a registered trademark of Qualcomm Incorporated.  
InstallShield® is a registered trademark and service mark of InstallShield Corpo-  
ration.  
Other trademarks are the property of the respective owners.  
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Table of Contents  
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1: Introducing the PC3320  
Wireless Network Card  
1
• Welcome  
• Feature Summary  
• Package Contents  
• System Components  
Welcome  
Note: Do not insert the PC3320 card into your PC Card slot prior to installing the  
software. It is important to install the software and driver in the correct order. For  
detailed procedures, see page 17.  
The PC3320 wireless network card is a dual-band wireless PC Card for cellular  
and North American PCS networks. It enhances the functionality of your mobile  
computing devices by adding wireless data and 2-way messaging.  
The PC3320 functions as a wireless network card (with LAN-like connectivity),  
and a modem. This card allows you to connect to the Internet, send and receive  
e-mail, connect to a corporate network, without the need of a network cable or  
phone line.  
Feature summary  
Note: For step-by-step instructions to access features of the PC3320, consult the  
online help available with Mobile Connection Manager.  
The PC3320 wireless network card is designed to provide a wide range of  
capabilities using CDMA network technology. Implementation of these features  
will depend on the particular service provider and account features you have  
chosen.  
Some features described in this manual may not be supported by your service  
provider or may not be available with your network account. Contact your service  
provider for details of the services and accounts available.  
Network card  
During high-speed packet connections, the PC3320 is a true network card,  
functioning just like the network cards familiar to most corporate computer users.  
Once installed and configured, the PC3320 card can connect to the CDMA  
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network automatically. You just insert the PC3320, start Mobile Connection  
Manager and allow it to authenticate your account on the network, then launch  
your Internet browser—you’re online!  
Modem  
As a modem, the PC3320 allows you to dial up any other modem (such as a  
corporate server).  
Other  
Short Messaging Service (SMS) is available to exchange brief text messages with  
other CDMA subscribers.  
CDMA 1X services  
The PC3320 operates over a type of wireless network called CDMA (Code  
Division Multiple Access).  
CDMA 1X technology provides a variety of connectivity features, depending on  
your service provider and account:  
NationalAccessSM high-speed packet data, sometimes known as 1X,  
supports Internet connections with data rates up to 153.6 kbps (downlink from  
the network) and 76.8 kbps (uplink to the network). Actual speed will depend  
on the network conditions. With this type of connection, the PC3320 card  
functions as a network card.  
Once the connection is established, you can open your browser and connect  
to any web site that is accessible through the Internet, or access other Internet  
services (such as e-mail).  
Note: You may increase your data transmission speed by using compression  
software. Contact your service provider for details.  
Circuit switched (dial-up) data, using the earlier CDMA IS-95 specification,  
supports data connections to any dial-in service at rates up to 14.4 kbps.  
Using Venturi data compression, the maximum data rate is 56 kbps.  
Quick 2 NetSM, provides a simplified way to dial into an Internet connection  
(using circuit switched data).  
SMS (Short Message Service), allows you to send and receive short text  
messages using the PC3320 card.  
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Introducing the PC3320 Wireless Network Card  
Additional PC3320 features  
Beyond the features of the CDMA network, the PC3320 provides additional  
software features:  
PIN security code to protect your PC3320 card and account from unautho-  
rized use.  
An Activation Wizard (page 21) to assist with configuring your CDMA  
accounts. The PC3320 supports two accounts.  
Sound options to customize ringtones for SMS messages.  
A Call Log to track outgoing calls and determine the amount of data trans-  
ferred.  
Package contents  
Your PC3320 package contains the following components:  
PC3320 wireless network card  
Antenna  
Installation CD containing the PC3320 card software and this installation and  
troubleshooting guide  
Quick Start Guide  
Warranty Card  
System components  
Your PC3320 wireless network card is just one part of a system designed to  
provide you with a wide range of communication features. Every component of  
the system is needed to enable these capabilities.  
Your host computing device  
Your notebook hosts the PC3320 card hardware and runs the communication  
software: your web browser and e-mail application, and Mobile Connection  
Manager—the PC3320 card enabling software.  
You may also have other software on your computer that can be used wirelessly  
with the PC3320, such as: file transfer applications (FTP), chat or instant  
messaging, a VPN (Virtual Private Network) client, client software for a corporate  
server application.  
The PC3320 wireless network card  
Along with the antenna, this equips your computer with a radio modem.  
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The PC3320 card fits into a standard Type II PC Card slot available on most  
notebook PCs.  
Every CDMA network operates on one of three radio frequency bands. As a dual-  
band product, the PC3320 operates on two of these bands (see page 32),  
providing a wide coverage area.  
The PC3320 provides all the advantages of 1X where it is available while allowing  
you to use the older CDMA IS-95 standard where 1X has not yet been imple-  
mented. The benefits to you are that you can use the PC3320 card in any area  
that has coverage (assuming there are no account restrictions) and you will be  
able to take advantage of the fastest possible data transmission speed.  
The PC3320 card drivers and enabling software  
Required to control, monitor, and manage your wireless connections, this includes  
the Mobile Connection Manager application. The device drivers are the software  
that enables the PC3320 card to work with your computer’s operating system.  
The PC3320 card comes with a CD containing this software:  
Mobile Connection Manager application that you use to manage the PC3320  
card and monitor your connections. Use the application’s online help for step-  
by-step instructions to access features of Mobile Connection Manager.  
Venturi compression software that increases data throughput, effectively  
increasing the data transmission speed  
The device driver software that provides the interface between the PC3320  
and your Windows® operating system.  
The driver and application software must be installed before you insert the  
PC3320 for the first time. Detailed instructions are provided in the following  
chapter.  
A CDMA service provider account  
Companies that operate CDMA networks and provide access to these networks  
are called service providers. You must have an account with a CDMA service  
provider to use the PC3320.  
Note: You can use the Lock Code feature to prevent others from using your  
account should your PC3320 card be stolen. See the online help for information  
on this feature.  
Each service provider has its own pricing options. There may be flat rate  
accounts, which provide you a maximum number of minutes of network usage for  
a fixed monthly fee. There may be accounts for which you are charged for  
network usage by the minute or by the amount of data transmitted.  
Your account may include a variety of other services such as SMS messaging.  
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Introducing the PC3320 Wireless Network Card  
Each PC3320 has been provisioned at the factory for use with a particular service  
provider. This sets the PC3320 card to use particular radio channels and enables  
services specific for that provider.  
The process of setting up your account is called activation. Activation involves  
action by the service provider and configuration of the PC3320.  
The procedure to configure (activate) your PC3320 card is covered in “Activation”  
The CDMA wireless network  
Note: More information about CDMA networks is available on the CDMA Devel-  
opment Group web site, www.cdg.org.  
This is the worldwide infrastructure providing the radio coverage that allows you  
to stay connected. Made up of radio towers, and a variety of network switches,  
routers, and servers, the network is an interconnection of many service provider  
companies.  
Note: Most service providers have coverage maps on their web sites.  
There are CDMA networks that operate in the frequency bands supported by the  
PC3320 throughout North America and parts of Latin America, Asia, New  
Zealand, and Australia. However, each service provider operates a network that  
covers a limited geographical area within the overall CDMA coverage area.  
Note: The fee for service is usually higher when you are roaming (connecting to a  
network other than the one belonging to your service provider). The Call Guard  
feature (subject to feature availability) can warn you before making or answering  
calls while roaming.  
Most service providers have “roaming” agreements with other service providers,  
so that they can offer service outside of the coverage area of their own networks.  
For example, assuming you live in Vancouver and travel frequently to Seattle, you  
can obtain an account with a Vancouver service provider that has a roaming  
agreement with a service provider in Seattle. You would then have local service in  
Vancouver, and roaming service in Seattle. (Most service providers charge more  
for roaming service than local service.)  
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2: Care and Maintenance of  
Your PC3320 card  
2
As with any electronic device, the PC3320 card must be handled with care to  
ensure reliable operation. Follow these guidelines in using and storing the  
PC3320 card:  
Do not apply adhesive labels to the PC3320 card. This may cause the  
PC3320 card to become jammed inside the card slot.  
Optimal signal strength is usually obtained when the antenna is perpendicular  
to the modem. The antenna should bend easily at the hinge. Do not forcefully  
bend the antenna.  
When storing or transporting your PC in a case (such as a notebook case),  
remove the PC3320 card antenna and store it in a compartment where it  
cannot be crushed or broken.  
The PC3320 card should fit easily into your PC Card slot. Forcing the PC3320  
card into a slot may damage connector pins.  
Protect the card from liquids, dust, and excessive heat.  
When not installed in your computer, store the PC3320 card in a safe place.  
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3: Getting Started  
3
• The PC3320 Software  
• Account Activation and Configuration  
Before you can begin using the PC3320 wireless network card, you must:  
1. Install the PC3320 enabling software and driver.  
2. Activate an account and configure the PC3320 card to use your account (unless the  
PC3320 card has been pre-activated).  
This section provides an overview of this process.  
The PC3320 software  
The PC3320 card comes with this software:  
Mobile Connection Manager application that you use to manage the PC3320  
card and monitor your connections  
The driver software that provides the interface between the network card and  
your Windows operating system  
Note: When you have the Venturi software installed and enabled, the  
compression will automatically be used where it is available on the network. In  
areas where the Venturi server is implemented, you should notice an increase in  
the speed of your dial-up data connections.  
Venturi compression software that increases data throughput, effectively  
increasing the data transmission speed  
The Mobile Connection Manager software should be installed before you insert  
the PC3320 for the first time. The Venturi software should only be installed after  
the driver is installed. Detailed instructions are provided in “Installation” on  
Account activation and configuration  
You must have an account with a CDMA service provider to use the PC3320. The  
process of setting up an account is called activation.  
If you purchased the PC3320 directly from a service provider, you may already  
have an account; your PC3320 card may be pre-activated.  
Unless your PC3320 card has been pre-activated, Mobile Connection Manager  
automatically detects that no account has been configured when you run it for the  
first time. Mobile Connection Manager then runs the Activation Wizard to guide  
you through the activation and configuration process.  
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Configuring the PC3320 card involves setting the phone number assigned by  
your service provider and may involve entering other network parameters and  
settings.  
Your service provider needs to know:  
The billing information to use to collect payment for your network usage.  
The ESN (Electronic Serial Number) assigned to your modem during the  
manufacturing process. (The ESN is printed on a label on the PC3320 and  
can be displayed in Mobile Connection Manager.) This number is used to help  
authenticate your account when you connect for service.  
You require from your service provider:  
An activation code that gives you access to configure the account  
A phone number for your PC3320 card  
Additional information specific to your service provider such as:  
· A SID (System IDentifier) that identifies your home network area and is used in  
conjunction with your phone number to determine if you are “home” or “roaming”.  
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4: Installation  
4
• System Requirements  
• Installation on Windows 98, Me, 2000 and XP  
• Venturi Software Installation  
• Card Insertion and Removal  
This chapter guides you through the steps necessary to install the PC3320 card  
on a notebook PC.  
Note: Do not insert the PC3320 card into your PC Card slot before installing the  
software.  
The basic steps are:  
1. Insert the PC3320 installation CD into your CD-ROM drive and install Mobile  
Connection Manager.  
2. Insert the PC3320 card into the PC Card slot (refer to page 20) to install the PC3320  
card drivers.  
3. Install the Venturi software from the installation CD (refer to page 19).  
4. If the PC3320 card has not been pre-activated, use the Activation Wizard to configure  
the PC3320 card (as described in “Activation” on page 21).  
Before you begin the installation process, ensure your PC is running a supported  
operating system and meets the hardware requirements described below.  
System requirements  
The PC3320 wireless network card is supported on:  
Windows 98 / 98 SE  
Windows Me  
Windows 2000 with Service Pack 1 or later (Service Pack 4 is recommended)  
Windows XP (Home and Professional versions)  
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To install the PC3320 card, you require these system resources:  
Table 4-1: System Resource Requirements  
Card Slots  
1 Type II PCMCIA (PC Card) Slot  
Communications Ports 1 Available  
Disk Drive  
I/O Resources  
Memory  
CD-ROM (for installation only)  
1 IRQ, 40 bytes I/O Space  
10 MB  
2 MB  
Disk Space  
PC3320 card software installation  
procedures  
This section provides detailed installation instructions.  
Note: A driver is software that provides the interface between a device (such as  
the PC3320 card) and the operating system on your PC (such as Windows 98).  
To install Mobile Connection Manager and the PC3320 card driver:  
Note: Users of Windows 2000 must be logged in with administrative privileges to  
install the PC3320 card software. Users of Windows XP may require adminis-  
trative privileges, depending on the XP installation.  
1. If the installation CD is not already in your CD-ROM drive, insert it. The CD should  
autostart and display the Mobile Connection Manager Setup window.  
If the CD does not autostart, select Start > Run and enter d:\launch.exe where d  
is the drive letter of your CD-ROM drive.  
2. From the CD startup window, select PC3320 Notebook Software Installation to launch  
®
the InstallShield Wizard.  
3. Follow the instructions in the window, and click OK.  
4. Use the Next and Back buttons to navigate through the wizard noting the following:  
· You must click Yes to indicate your acceptance of the terms of the license  
agreement to proceed with the installation.  
· Use the default settings for the Destination Folder unless you have special require-  
ments and an advanced understanding of PC configuration.  
5. If you are running Windows XP, a window indicates that the driver files will be copied  
to your notebook. Click OK and click Continue Anyway on the Software Installation  
window if it appears. The window may appear more than once; the PC3320 card is a  
multifunction card.  
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Note: Do not forcefully connect the antenna, or forcefully insert the PC3320 card.  
This may damage connector pins. See page 20 for instructions on removing the  
PC3320 card.  
6. Click OK when you are prompted to insert the PC3320 card. Attach the antenna and  
insert the PC3320 card into your PC Card slot (refer to page 20).  
Note: For Windows 98, and Me Users: If your computer has a built-in network  
adapter, your computer may appear to have stopped responding during the card  
detection process. The operating system is resolving resource issues related to  
your built-in adapter and the PC3320 card. Do not abort the installation  
process. Allow several minutes for the process to complete.  
7. If your operating system is Windows 98 or Me, restart your PC from the Start menu.  
Note: Windows 98 and Me users: If your computer has a built-in network adapter,  
another long delay occurs the first time the PC3320 card is inserted after this  
restart. Subsequent insertions of the card will not experience this delay.  
On completion of this step, Mobile Connection Manager and the PC3320 card  
driver are installed.  
You may now install the Venturi compression software if desired. See “Venturi™  
Venturi™ Software Installation  
To install the Venturi™ compression software:  
Note: Users of Windows 2000 must be logged in with administrative privileges to  
install the Venturi software. Users of Windows XP may require administrative  
privileges, depending on the XP installation.  
1. If the PC3320 Wireless Network Card screen is not displayed:  
If the installation CD is already in your CD-ROM drive, select Start > Run and enter  
d:\launch.exe (where d is the drive letter of your CD-ROM drive) to display the startup  
menu. Otherwise, insert the CD in your CD-ROM drive. (The CD should autostart and  
display the menu.)  
2. From the PC3320 Wireless Network Card screen, select Venturi Software Installation.  
The InstallShield® Wizard starts.  
3. Use the Next and Back buttons to navigate through the wizard noting the following:  
· You must click Yes to indicate your acceptance of the terms of the license  
agreement to proceed with the installation.  
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· Use the default settings for the Destination Location unless you have special  
requirements and an advanced understanding of PC configuration. (The Desti-  
nation Location dictates where the software is installed.)  
· You must restart your PC before you can use the software. Click Finish to close the  
last screen of the wizard and to restart your PC.  
On completion of this step, the Venturi software is installed and, after your PC  
reboots, you can proceed to configure the PC3320 card to use your account (if it  
Card insertion and removal  
Inserting the PC3320 card  
To insert the PC3320 into a notebook:  
1. Attach the antenna to the circular gold connector on the end of the PC3320 card. DO  
NOT FORCE.  
2. With the picture label facing up, insert the PC3320 card into the slot.  
When you insert the PC3320, the following should occur:  
If sound effects are enabled, the PC beeps.  
The PC Card icon appears in the status area, if it is not already displayed for  
another card, (and unless the feature has been disabled).  
The PC3320 card is powered as soon as you insert it.  
Removing the PC3320 card  
To remove the PC3320 card:  
1. Close Mobile Connection Manager if it is open.  
2. Click the PC Card icon in the status area to display the option to stop the card.  
3. Click “Stop CDMA 1X Parent” (Windows 98, 2000, or Me) or “Safely remove CDMA 1X  
Parent” (Windows XP).  
4. If a dialog box appears notifying you that it is safe to remove the card, click OK.  
5. Use the ejector to remove the PC3320 card from the slot. Do not pull the PC3320  
card out by the antenna.  
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5: Activation  
5
• Manual Activation  
• Automated Activation  
Account configuration procedures  
The final step to making the PC3320 card operational is configuring it to use your  
CDMA service provider account. The process of activation configures your  
PC3320 with the required account parameters (phone number, etc.).  
If you purchased a pre-activated PC3320 card, this step is not necessary. Once  
the application software and driver are installed, the PC3320 card is ready for  
use.  
Note: The PC3320 can support two accounts (phone numbers), allowing, for  
example, one account for business and another for personal use.  
Otherwise, you must use the Activation Wizard to activate and configure your  
account.  
Activation Wizard  
The Activation Wizard walks you through the process of configuring an account.  
The process and options vary based on the service provider. The wizard supports  
Automated Activation in addition to Manual Activation where the service provider  
supports them.  
This section is a guide only. Consult the Quick Start Guide, and follow the direc-  
tions on screen and instructions given by your service provider representative.  
To activate an account and configure your PC3320 card for use:  
1. Attach the antenna and insert the PC3320 card into your PC Card slot (refer to  
2. Start Mobile Connection Manager by selecting:  
Start > Programs > Verizon Wireless > Mobile Connection Manager  
3. Mobile Connection Manager should detect that the PC3320 card has not been  
activated and automatically start the Activation Wizard. If it does not start the wizard,  
in Mobile Connection Manager select:  
· Tools > Activation Wizard  
4. The wizard presents a selection window, offering the activation methods supported by  
your service provider:  
· Manual Activation involves entering your account information into the appropriate  
fields in the wizard using information from your package or product shipment.  
· Automated Activation involves the PC3320 placing a call to a special number at  
the service provider. Follow onscreen prompts.  
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5. To begin activation of the PC3320, select the method and click Next.  
Manual activation  
Verizon has provided the required information on your package or with the  
product shipment.  
1. Select the Manual Activation radio button and click Next.  
2. The wizard prompts for your activation code.  
Enter six zeroes (000000) then click Next.  
3. Enter the phone number provided with your package. Enter the IMSI. Click Next.  
4. Enter the SID (System ID) provided with your package. Click Next.  
5. Click Finish on the final window of the wizard.  
On completion, the PC3320 card is ready for use. The next chapter explains how  
to use Mobile Connection Manager to manage and monitor your connections.  
Automated activation  
To use automated activation:  
1. Select the Automated Activation radio button and click Next.  
2. The wizard advises that it will make a network connection, dialing the displayed  
number. Leave the number unchanged unless told by a technical service represen-  
tative to enter a different value. Click Next.  
3. Follow any instructions or prompts provided to activate the card.  
Mobile Connection Manager displays the activation progress in the call status  
area. When the process is complete you should see the message “Ready to  
Connect”. At this point your PC3320 card is ready to use. The next chapter  
explains how to use Mobile Connection Manager to manage and monitor your  
connections.  
Note: If you do not get the “Ready to Connect” message, retry the process. If the  
process continues to fail, use manual activation or contact your service provider.  
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6: Mobile Connection  
Manager™ Basics  
6
• Starting and Closing Mobile Connection Manager  
• Components of the Mobile Connection Manager Window  
• Interpreting Icons  
• Online Help  
• Troubleshooting  
Mobile Connection Manager is the application that allows you to manage and  
monitor the connection between the PC3320 wireless network card and the  
CDMA network. You use Mobile Connection Manager to:  
Determine your signal strength, roaming status, 1X high-speed data avail-  
ability, and other network connection parameters  
Initiate data calls  
View call statistics  
Receive and send SMS messages  
Customize features and options  
Anytime you use the PC3320 card you must run Mobile Connection Manager.  
Once you make a connection in Mobile Connection Manager, you can launch  
whatever application you want to use (such as your web browser or e-mail appli-  
cation).  
Starting and closing Mobile Connection  
Manager  
You can launch Mobile Connection Manager by:  
Double-clicking the Mobile Connection Manager icon on your desktop  
Selecting Start > Programs > Verizon Wireless > Mobile Connection Manager  
The standard Windows control buttons in the upper right corner of the window are  
used to minimize or close Mobile Connection Manager. When minimized, Mobile  
Connection Manager does not appear as a taskbar button. Instead, an icon is  
shown in the status area, usually at the right end of the taskbar. (See “Minimized  
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Components of the Mobile Connection  
Manager window  
The window has three areas that display messages and icons: the Connection  
Status Area, Call Status Area, and Indicator Area.  
The window allows you to connect and disconnect Internet and dial-up data  
services.  
A menu bar is located on the upper left side of the window.  
Windows control buttons are in the top right corner.  
Toggle Full/Compact Button  
Menu Bar  
Minimize Button  
Close Button  
Connection Status Area  
Call Status Area  
Connection  
Manager  
Button  
Indicator Area  
Figure 6-1: Mobile Connection Manager  
For a detailed description of each option in the menus, see the online Help.  
Window controls  
The Minimize button closes the Mobile Connection Manager window but  
leaves the application running. When Mobile Connection Manager is  
minimized, the Mobile Connection Manager icon in the status area can be  
used to determine the PC3320 card status. (See page 28.) This icon replaces  
a taskbar button for Mobile Connection Manager.  
Once minimized, you can redisplay the Mobile Connection Manager window  
by selecting the Mobile Connection Manager icon in the status area. You can  
also restore the window by double-clicking the desktop shortcut or launching  
Mobile Connection Manager from the Start menu.  
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Mobile Connection Manager™ Basics  
is used to switch between the full Mobile  
The Toggle Full/Compact button  
Connection Manager window and the compact view:  
The compact view allows you to see connection status and indicators while  
using less space on the desktop.  
You must use full view to make calls, data connections, disconnect, or access  
Mobile Connection Manager features. To return to full view, select the view  
toggle button in the top right.  
The Close button is used to exit Mobile Connection Manager.  
Docking  
You can set the Mobile Connection Manager window to “jump” to the edge of your  
screen when you move the window close to an edge. This lets you easily position  
Mobile Connection Manager in a corner of the screen.  
Select View > Docking  
Always On Top  
You can set Mobile Connection Manager to always display in front of other  
windows. This allows you to monitor connection status while using another  
maximized application, such as your web browser.  
Select View > Always On Top  
Interpreting icons  
Mobile Connection Manager makes extensive use of icons to indicate status and  
events. The various icons are described in the following sections on the display  
areas of Mobile Connection Manager.  
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Connection Status Area  
Note: Optimal signal strength is obtained when the antenna is perpendicular to  
the PC3320 card.  
The Connection Status Area uses the icons shown in Table 6-1.  
Table 6-1: Connection Status Area icons  
Icon  
Meaning  
The Signal Strength indicator uses bars to show the intensity of the  
radio signal. The number of bars increases as signal strength increases  
to a maximum of five bars.  
When the bars are dimmed and the antenna icon is crossed out, no  
connection is possible for one of these reasons:  
No antenna is attached  
You are outside the CDMA network coverage area  
The signal strength is too weak  
A network or account problem is preventing the PC3320 from  
obtaining service  
The 1X indicator shows whether 1X is available in this area.  
The Roaming Status indicator shows whether you are roaming within a  
“preferred” roaming area.  
When the indicator is off (gray), you are within the local coverage area  
of your service provider. When the indicator is on (solid black), you are  
in a “preferred” roaming area. When the indicator is blinking, you are  
within the coverage area of a CDMA network but not in a “preferred”  
roaming area.  
Your coverage area and account charges depend upon your service  
provider and the type of account you have. There may be surcharges  
for roaming service that vary based on whether you are in a preferred or  
non-preferred roaming area. If there is no roaming agreement between  
your service provider and the local carrier, you may be unable to  
complete calls.  
The In Use indicator shows whether a call is in progress. No icon is displayed when the  
PC3320 card is idle. Otherwise, one of these icons is displayed:  
A circuit switched data call is in progress.  
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Table 6-1: Connection Status Area icons (cont.)  
Icon  
Meaning  
A high-speed (1X) packet data call is in progress.  
A fatal error has occurred and the PC3320 card is inoperable. (This may  
be resolved by closing Mobile Connection Manager and restarting your  
PC.)  
Call Status Area  
The Call Status Area displays messages related to the status or progress of a  
connection.  
Where a duration timer is shown, timing begins when the call is initiated—not  
from the time the call is fully connected. This is a measure of the time the PC3320  
has been using the radio channel (a wireless network resource).  
PowerSave - Click this display to exit” indicates that the PC3320 card could not find a  
CDMA system within a 15 minute interval. To conserve power, the PC3320 card  
reduces channel scanning to once every three minutes. To force the PC3320 card  
out of PowerSave mode, click in the Call Status Area. The PC3320 card performs  
a channel scan and, if no network is detected, returns to PowerSave mode.  
Indicator area  
The Indicator area displays icons that notify you when you receive messages and  
indicate whether certain options and features are enabled. The icons are black  
when “on” and gray when “off”.  
Table 6-2: Indicator Area icons  
Icon  
Meaning  
The SMS message indicator shows whether you have  
unread messages. A blinking icon indicates that there are  
one or more urgent or important unread messages. To  
display the Mobile Messenger window (in which the  
messages are displayed) select Tools > Mobile  
Messenger… or double- click the icon.  
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Minimized Icons  
Mobile Connection Manager displays an icon in the Windows status area (which  
is usually located in the lower right corner of your screen). The status area icon  
indicates your connection status or notifies you when you have SMS messages.  
Table 6-3: Status Area icons  
Icon  
Meaning  
You are not in service on the CDMA network.  
You are in service on the CDMA network but have no  
active data connection.  
The number of red bars indicates the signal strength.  
You have an active data connection.  
The number of green bars indicates the signal  
strength.  
You have unread SMS message(s).  
Only one icon can be displayed at a time. The priority of icons, from highest to  
lowest, is:  
SMS message(s)  
Active or inactive connection.  
For example, if you have unread SMS messages, and then establish a data  
connection, the icon still displays as an unread SMS message.  
Online Help  
Mobile Connection Manager includes extensive online help to provide operating  
hints and step-by-step instructions for getting the most from your PC3320  
wireless network card.  
You can access online help in several ways:  
Press <F1> in any window.  
Click the Hints button available in many windows.  
Use Windows Explorer to navigate to Program Files > Verizon Wireless >  
Mobile Connection Manager > CM.chm. Double-click to open the help file.  
The help file has a table of contents and an index.  
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Mobile Connection Manager™ Basics  
Troubleshooting  
The online help includes descriptions of most common error messages. Look in  
the table of contents under Troubleshooting.  
For help with other problems:  
Contact your service provider.  
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7: Technical Specifications  
7
• LED Operation  
• Radio Frequency and Electrical Specifications  
• Environmental Specifications  
This chapter describes the function of the LED, and provides technical product  
data for the PC3320 wireless network card.  
LED operation  
The PC3320 has a single red/green LED on the antenna end of the card. The  
LED operates as follows:  
Table 7-1: LED operation  
LED Behavior  
Solid amber*  
Indicates  
The PC3320 card is powering up.  
Blinking amber  
The PC3320 card is searching for a  
channel.  
Solid green  
A call is in progress.  
Blinking green  
The PC3320 card has acquired a channel  
and is in idle mode (no call is in progress).  
Solid red  
An error has occurred.  
*
Amber is used to describe the color of the LED when both red and green are lit.  
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Radio frequency and electrical  
specifications  
Table 7-2: Radio frequency and electrical specifications  
Approvals  
Compliant with:  
IS-95A, IS-95B, IS-98D, IS-707A,  
IS707A-1, CDMA Developers Group  
FCC (ID: N7NACRD555)  
Industry Canada  
Voltage  
Current  
+5 Vdc from PCMCIA Slot  
Maximum: 680 mA  
Typical:  
150 mA  
Transmitter  
Power  
200 mW (+23 dBm)  
Transmit  
PCS:  
1850 to 1910 MHz  
Cellular: 824 to 849 MHz  
Receive  
PCS:  
1930 to 1990 MHz  
Cellular: 869 to 894 MHz  
Channel Spacing  
Freq. Stability  
1.25 MHz  
±150 Hz  
Environmental specifications  
Table 7-3: Environmental specifications  
Operating Temp.  
-30 to +60°C (ambient, outside PCMCIA  
enclosure)  
Storage Temp.  
Humidity  
Vibration  
Drop  
-30 to +85°C  
95%, non-condensing  
15 g peak 10 to 2000 Hz (non-operating)  
30” (76.2 cm) on to vinyl covered concrete  
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Appendix A: Glossary  
1X  
One Times Radio Transmission Technology (the "one times" refers to the frequency  
spectrum)  
bps  
bits per second—The actual data speed over the transmission medium. See also  
baud.  
CDMA  
Code Division Multiple Access—A wideband spread spectrum technique used in  
digital cellular, personal communications services, and other wireless networks.  
Wide channels (1.25 MHz) are obtained through spread spectrum transmissions,  
thus allowing many active users to share the same channel. Each user is assigned  
a unique digital code, which differentiates the individual conversations on the same  
channel.  
CDMA 1X  
Also known as 1X, this is a high-speed standard for CDMA cellular communica-  
tions.  
circuit switched cellular  
V.xx modem communications over a cellular network. It uses a dedicated  
connection circuit, in contrast to packet-switched. The user is charged by the  
carrier for the duration of the connection.  
ESN  
Electronic Serial Number—The unique serial number assigned to the modem for  
cellular network use.  
FCC  
Federal Communications Commission—The U.S. federal agency that is respon-  
sible for interstate and foreign communications. The FCC regulates commercial and  
private radio spectrum management, sets rates for communications services, deter-  
mines standards for equipment, and controls broadcast licensing. Consult  
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host  
1. A computer that uses a modem or a similar device to answer a calling computer.  
2. A source or destination in the communication network.  
3. A computer that contains data or files to be accessed by client computers. Also  
known as a server.  
IMSI  
International Mobile Station Identity—A 15-digit number used to identify the  
mobile device to the base station.  
IS  
Interim Standard—After receiving industry consensus, the TIA forwards the  
standard to ANSI for approval.  
IS-95  
The standard for CDMA.  
kbps  
kilobits per second—Actually 1000, not 1024, as used in computer memory size  
measurements of kilobytes.  
LED  
Light Emitting Diode—A semiconductor diode that emits visible or infrared light.  
MHz  
Mega-Hertz—One million cycles per second.  
packet  
A short fixed-length block of data including a header that is transmitted as a unit in a  
communications network.  
PC Card™  
Add-in memory and communications cards for portable computers. PC Card is a  
trademark of the PCMCIA.  
PCMCIA  
Personal Computer Memory Card International Association—The organization  
that standardizes PC Cards.  
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Glossary  
PCS  
Personal Communications Services—A cellular communication infrastructure  
that uses a different frequency range than AMPS.  
QNC  
Quick Net Connect—A CDMA connection method that reduces call setup time for  
circuit switched connections to the Internet.  
roaming  
A cellular subscriber is in an area where service is obtained from a cellular service  
provider that is not the subscriber’s provider.  
SMS  
Short message services—A feature that allows users of a wireless device on a  
wireless network to receive or transmit short electronic alphanumeric messages (up  
to 160 characters, depending on the service provider).  
TIA  
Telecommunications Industry Association—A standards setting trade organi-  
zation, whose members provide communications and information technology  
products, systems, distribution services and professional services in the United  
States and around the world. Consult www.tiaonline.org.  
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Index  
Numerics  
F
frequency bands, CDMA network, 10  
full view  
indicator, 26  
description, 24  
toggle button, 25  
A
account  
H
activation, 15  
configuration, 21  
activation  
high-speed packet data, 8  
automated, 22  
manual, 22  
Activation Wizard, 21  
always on top, 25  
antenna  
I
I/O space (input/output space), 18  
icons  
care and maintenance, 13  
connection status, 26  
indicator area, 27  
minimized, 28  
C
in use indicator, 26  
indicator area, 27  
indicators  
call status area, 27  
care and maintenance, 13  
CDMA network  
frequency bands, 10  
service providers, 10  
circuit switched data, 8  
close button, 25  
connection status, 28  
SMS messages, 27, 28  
inserting the PC3320, 20  
installation, 18  
Internet, 8, 8  
compact view, 25  
connection status  
indicator, 28  
IRQ (interrupt request), 18  
IS-95, 10  
connection status area, 26  
coverage, 11  
M
memory  
notebooks, 18  
D
minimize button, 24  
minimized icons, 28  
Mobile Connection Manager, 10  
data  
circuit switched, 8  
dial-up, 8  
high-speed, 8  
Quick 2 Net, 8  
dial-up data, 8  
disk space  
notebooks, 18  
docking, 25  
drivers  
N
NationalAccess high-speed packet data, 8  
not in service indicator, 28  
notebooks  
installing the software, 17– 20  
removing the PC3320, 20  
description, 10  
O
E
online Help, 28  
operating hints, 28  
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Index  
P
S
PowerSave, 27  
pre-activation, 15  
signal strength  
indicator, 26  
obtaining optimal, 13  
SMS message indicator, 27, 28  
software, 10  
Q
software installation, 17– 20  
system requirements  
notebooks, 17  
Quick 2 Net, 8  
R
T
removing the PC3320, 20  
roaming  
taskbar icons, 28  
troubleshooting, 29  
definition, 11  
indicator, 26  
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