Trooper
USER MANUAL
Model # UL8W36
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INTRODUCTION
Congratulations on insisting the best. The Shoprider Trooper
Powerchair is the ultimate combination of style, comfort and user
friendly. The compact features support easy transportation of your
Shoprider Powerchair for today’s active lifestyle. We know that
your Powerchair will provide many years of mobility for you. Enjoy
the freedom of mobility wherever you go!
This manual contains important information regarding the safe use
of the Shoprider Trooper Powerchair. Please read this manual
carefully and thoroughly before using your Powerchair and make
sure you understand all the instructions.
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Figure 1
EMI WARNING
Electromagnetic Interference (EMI) from Radio Wave Sources
Powered electric chairs may be susceptible to electromagnetic
interference, which is a kind of interfering electromagnetic energy
(EM) emitted from sources such as radio stations, TV stations,
amateur radio (HAM) transmitters, two-way radios and cellular
phones. The interference (from radio wave sources) can cause the
power chairs to release its brakes, move by itself or move in
unintended directions. It can also permanently damage the powered
chair’s control system.
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The sources of radiated EMI can be broadly classified into three
types:
1. Hand-held portable transceivers (transmitters-receivers) with
the antenna mounted directly on the transmitting unit. Examples
include: citizens band (CB) radios, “walkie talkies”, security, fire
and police transceivers, cellular telephones and other personal
communication devices
NOTE: Some cellular telephones and similar devices transmit
signals while they are ON, even when not being used.
2. Medium-Range mobile transceivers, such as those used in
police cars, fire trucks, ambulances and taxis. These usually
have the antenna mounted on the outside of the vehicle.
3. Long-Range transmitters and transceivers, such as commercial
broadcast transmitters (radio and TV broadcast antenna
towers) and amateur (HAM) radios.
NOTE: Other types of hand-held devices, such as cordless
phones, laptop computers, AM/FM radios, TV sets, CD
players, cassette players and small appliances such as
electric shavers and hair dryers, so far, as we know, are not
likely to cause problems to your Powerchair.
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Powered Chair Electromagnetic Interference (EMI)
Because EM energy rapidly becomes more intense the closer one
moves to the transmitting antenna (source), the EM fields from hand-
held radio sources (transceivers) are of special concern. It is possible
to unintentionally bring high levels of EM energy very close to the
Powerchair’s control system while using these devices. This can
affect the Powerchair’s movement and braking. Therefore, the
warnings listed below are recommended to prevent possible
interference with the control system of the Powerchair.
WARNINGS
The following warnings listed below should reduce the chance of
unintended brake release or Powerchair movement, which could
result in serious injury.
1. Do not operate hand-held transceivers (transmitter-receivers),
such as citizens band (CB) radios, or turn ON personal
communication devices, such as cellular phones, while the
Powerchair is turned ON.
2. Be aware of nearby transmitters, such as radio or TV stations,
and try to avoid coming close to them.
3. If unintended movement or brake release occurs, turn the
Powerchair OFF as soon as it is safe.
4. Be aware that adding accessories or components, or modifying
the Powerchair may make it more susceptible to EMI.
NOTE: There is no easy way to evaluate the overall immunity
of the powered chair.
Report all incidents of unintended movement or brake to your
Powerchair provider, and note whether there are sources of EMI
nearby.
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Safety Instructions
Please use your Powerchair to enhance your active lifestyle. With
increased mobility, please observe a few rules to ensure safe
operation of your Powerchair. So please…
1. Do not drive the Powerchair without reading this manual.
2. Do not exceed the safe climbing maximum angle (Table 2).
3. Do not use the joystick in an erratic manner when going up or
down an incline.
4. Do not carry passengers or exceed the maximum weight limit
(Table 2).
5. Do not turn off the joystick controller by switching the On/Off
Button when moving at any speed. This will bring the
electromagnetic brakes on immediately and could cause
damage to the joystick controller.
6. Do not drive over deep and soft terrain (soft dirt, loose gravel,
deep grass).
7. Do not attempt to mount a curb height above 2 inches.
8. Do not mount or dismount the Powerchair unless the
electromagnetic brakes are engaged and the joystick
controller is off.
9. Do not operate the Powerchair if the unit is in freewheel
mode.
10. Do not use on the road, except when crossing between
sidewalks.
11. Do not sit on the Powerchair when in a vehicle, but transfer to
a vehicle seat.
12. Do not exceed any grade over 6 degrees (10%).
13. Always stop fully before changing forward or reverse
direction.
14. Always engage a slow speed when going down gradients
(move the joystick slowly towards center position to reduce
the speed).
15. Always approach and climb over curbs at slow speed.
16. Always approach curbs and gradients at 90 degrees.
17. Always use the safety belt.
18. Always keep the feet on the leg rest while driving.
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19. Always make sure the batteries are fully charged before
setting out on a journey.
20. Always charge the Powerchair in a well ventilated area to
prevent any possible risk.
21. Always check that the drive wheels are engaged. Someone
may have left the Powerchair in freewheel mode.
22. Always reduce your speed when turning sharply.
23. Avoid turning sharply on a slope or gradient.
24. To brake in an emergency simply release the joystick.
25. Always try to find a “dropped curb” or “curb cutout” whenever
possible.
26. Always keep your Powerchair properly maintained.
27. Never try to use your Powerchair beyond it’s limitations as
described in this manual.
28. Always put seat in most upright position whenever driving up
an incline
Important Notes
The Shoprider Trooper Powerchair is designed to assist in your
individual mobility needs. Any usage outside of the guidelines in this
manual may result in damage to the chair or injury to the user or third
party.
Please do not lift the wheelchair by the armrests.
First Time Use
Prior to using your Trooper Powerchair for the first time, you must
charge the batteries fully (refer to Battery Charging Procedures).
Charging may take up to 12 hours. Charging the batteries completely
prior to first time use will benefit battery efficiency and life of batteries.
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Feature Guide
1
2
4
3
11
9
7
8
5
10
6
Figure 2
(1) Removable Armrests with Width, Height & Angle Adjustment
(Flips Up for Easy Sideways Transfer)
(2) Programmable VSI Joystick Controller with Adjustable speed &
Battery Life Indicator.
(3) Charging Port located at joystick controller and battery pack
(Warning: When charging at the battery pack do not turn on the
joystick controller and try to operate the chair)
(4) Reclining Deluxe Captain Seat
(5) Adjustable Length, Height, Angle Foot Plate
(6) Front Castor Assy (6” flat free tire)
(7) Frame Serial Number (13 alphanumeric characters)
(8) Rear Drive Wheel (9” flat free tire)
(9) Anti-tip Wheel
(10) Shroud
(11) Swivel seat lever
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Getting to Know Your Shoprider Powerchair
The Joystick Controller (VSI)
8
1. On-Off Button: This button turns the joystick
2
1
controller (hereinafter referred to as VSI) on
and off. Do not use this button to stop the
power chair, except in an emergency.
4
3
2. Battery Gauge:
This is a 10-segment
display, which indicates if the VSI is switched
on and gives the state of charge of the
5
6
battery.
Additionally, any faults in the
Powerchair electrical system are also
indicated by this display. Refer to Table 1 for
more details.
7
3. Maximum Speed Indicator: This is a 5-
segment display, which indicates the
maximum speed setting selected.
4. Horn Button:
This button operates the
Figure 3
Powerchair’s horn.
5. Speed Decrease Button:
decreases the maximum speed.
6. Speed Increase Button:
Increases the maximum speed.
This button
This Button
7. Joystick: This controls the speed and direction of the Powerchair.
Push the joystick in the direction you want to go. The further you
push it, the faster the speed will be. Releasing the joystick will
automatically engage the brakes and stop the Powerchair.
8. Charging Port: This is a secondary charging port, in addition to the
charging port located on the battery pack. When using this charging
port only plug into this port with the qualified Shoprider charger
certified by the original manufacturer of the Powerchair. This port
should not be used as a power supply for any other electrical
devices. Doing either of these as stated above will void the warranty
of the Powerchair.
Note: The controller can be fitted to suit either right or left-handed
users. Please contact your provider for further assistance.
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Locking/Unlocking the VSI Joystick
LOCK MODE: The VSI controller can be locked to prevent
unauthorized use. The locking method is achieved through a
sequence of key presses and joystick movements, as detailed below.
To lock Powerchair controller:
ƒ While the controller is switched on, depress and hold the on/off
button.
ƒ After 1 second the controller will bleep. Now release the on/off
button.
ƒ Push the joystick forward until the controller bleeps.
ƒ Push the joystick in reverse until the controller bleeps.
ƒ Release the joystick, there will be a long bleep.
ƒ The Powerchair controller is now locked.
To unlock the Powerchair controller:
ƒ Use the on/off button to switch the controller on. The maximum
speed/profile indicator will be rippling up and down.
ƒ Push the joystick forward until the controller bleeps.
ƒ Push the joystick in reverse until the controller bleeps.
ƒ Release the joystick, there will be a long bleep.
ƒ The Powerchair is now unlocked.
SLEEP MODE: If the controller is left on and not used for more than
ten minutes, the controller will automatically “go to sleep”. This is
recognized by a slow intermittent flash of the battery indicator lights.
Simply turn the controller off and back on to reset.
Always leave the chair in drive mode. The freewheel option is
there only to allow the chair to be pushed manually when the need
arises (i.e., to store or push unit out of a tight space). Following the
sticker picture put each lever in the direction of the person sitting
down driving the chair.
The Powerchair will not function while the drive mechanism is
disengaged (in freewheel). In addition, the VSI-50 will flash a fault
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code and beep steadily if turned on. Refer to Table 1 for more
details.
Both left and right sides must be in drive mode for power chair to
operate. Otherwise the Powerchair will flash fault code of 9 lights
and will not operate.
Drive/Freewheel Mechanism
The drive/freewheel levers are found toward the rear of the
Powerchair, both on top left and one on right. These levers will
allow you to disengage the drive mechanism and push the
Powerchair while in freewheel mode. (FIG. 4)
set in motion
Freewheel Levers
Drive Powerchair
Figure 4
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User Transferring
You can transfer either forward, left or right from your Trooper
Powerchair. (Figure 5a)
The armrests are hinged and can be pulled up and out of the way
for sideways transfer. For support, only use the armrest.
(Figure 5b)
Do Not use the seat back as support.
Figure 5a
Figure 5b
Reclining Seat
The Trooper comes with a reclining seat. The reclining seat lever is
located on the left side below the armrest. Simply pull the lever up to
adjust.
Figure 6
Recline Lever
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Disassembling/Transporting the Shoprider Trooper Powerchair
A
d
j
u
s
t
5
6
3
4
1
Figure 7
Follow these simple guidelines for disassembly:
1. Park the Powerchair on a level
2. Ensure the wheels are locked in drive mode (Fig 4)
3. Fold up footplate
4. Unplug joystick controller from rear of unit
5. Remove seat by pulling the swivel seat lever up and off
6. Remove the battery pack: (Lift right battery up first and then the
left)
6
Figure 8
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Driving Your Shoprider Powerchair
Ramps, Slopes and Cambers
The Shoprider Trooper Powerchair has the ability to negotiate ramps,
slopes and cambers of a low to medium gradient. It is of the utmost
importance that the following points are observed:
1. Never attempt to go up or down an incline which has a rough,
wet or slippery surface (loose gravel, tree roots, wet grass,
polished floor, etc.)
2. Always approach an incline head on, not at an angle
3. Always travel at a speed that you are comfortable with and that
you feel in complete control
4. Avoid sudden or erratic action with the joystick
5. Always have the reclining seat in the most upright position
when driving up an incline
6. When riding along in a straight line you may experience
“veering to one side”. This is due to the natural camber in the
construction of the pavement. To correct this you simply have
to steer slightly against it, as you continue to move forward
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Caring for Your Shoprider Trooper Powerchair
First Time Use
Prior to using your Trooper Powerchair for the first time, you must
charge the batteries fully (refer to Battery Charging Procedures).
Charging may take up to 12 hours. Charging the batteries completely
prior to first time use will benefit battery efficiency and life.
Tires
Since your tires are flat free tires, there is no need to ever worry
about tire air-pressure.
General Maintenance and Lubrication
ƒ Inspection for loose wheel bolts, seat and arm tightening bolts,
castor nuts and other nuts and bolts is recommended on a
regular basis.
ƒ Most lubricated components on the Trooper Powerchair are
designed to be maintenance free and are sealed. Therefore,
lubrication is not required for these components. However, the
driving wheel axles and seat post should always have a very
light coat of multi-purpose grease.
DO NOT USE TOO MUCH GREASE!
Drips may stain or damage carpets, furnishings, etc.
ƒ It is recommended that the driving axles (inside the drive wheel
assy) and castor assemblies be checked and cleaned
occasionally for hair and debris build-up, which will hinder the
performance of the unit.
ƒ Check the batteries on a regular basis. For extended battery life
it is highly recommended that the batteries be fully charged
after each use and that the battery pack always be turned off
when not in use. If the batteries are weak, severely discharged
or old, a variety of problems may occur with the unit including
charging problems, reduced speed, loss of range, loss of
charge capacity and others. Please contact your provider for
battery replacement and proper disposal.
ƒ Active users: Charge daily
ƒ Occasional users: Charge your battery before any outing and
always after active use.
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Batteries & Battery Charging
Batteries
The Shoprider Trooper Powerchair is designed to operate on two 12
volt/36Ah sealed lead acid (AGM or gel-cell type) aka SLA
maintenance free batteries. For easy handling, the SLA batteries are
contained within a battery-pack. The life of the batteries may be
affected by temperature, terrain, weight of user, driving methods, and
care of batteries. The battery gauge (Refer to Figure 3) is a guide on
the remaining charge of the batteries.
The active user will need to charge the batteries after using
approximately 30% of battery capacity. As an inactive user, only
using from once a week to every other day, the recharge point would
be at 50% of discharge (Refer to Figure 10). For extended battery life,
it is highly recommended that these guidelines be followed. You
cannot over charge the batteries.
*Keeping the batteries charged extends the life of the batteries*
SLA batteries should be kept fully charged at all times. They must not
be left in a discharged state if the unit is not being used for some time
or the “charging space” within the batteries will be permanently lost
(memory loss). The SLA batteries should be checked once a month
and kept charged as needed. Typically SLA batteries have up to
about 400 charging cycles.
Red Bottom
Amber Middle
4 Bars
Green Top
3 Bars
3 Bars
Flashing. Danger, you must
stop and recharge the
batteries. Failure to do so
may result in damage of
batteries.
From 30% - 50%
discharge. Batteries
will
Full battery charge.
need charging.
NEVER DISCHARGE BATTERIES TO RED BARS OF INDICATOR!
Figure 10
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Battery Charging Procedure
There are two ways to charge the Trooper Powerchair
Battery on chair charging method
1) Plug the A/C power cord into the wall. Plug the male three-pin
charger plug into the female 3-pin receiver located on the
bottom of the VSI (Refer to Figure 3, #8).
Battery off chair charging method
2) Remove the battery-pack from the unit. Plug the A/C power
cord into the wall. Located on the battery-pack is a charger port.
Slide the charger port cover over to expose the charger female
3-pin receiver. Plug the male three-pin charger plug into the
female 3-pin receiver. It is not necessary for the battery-pack to
be attached to the Powerchair to charge.
The battery charger’s light indicator is as follows:
One light charger (4Amp)
Yellow/Amber -Charging
Green -
Charging complete
NOTE: It is very important to check the charger light color. IF there is
no light or a different color light on than should be, refer to the
charging troubleshooting section in this manual. amount of battery
Depending on the amount of battery discharge, the charge can take
up to 12 hours. The battery charger has an electronic switch that will
terminate the charge when the batteries are fully charged. Do not
remove the battery charger until the charging cycle is complete. Be
sure to unplug the charger from the wall first before unplugging
charger from the Powerchair.
WARNING! Only use the original manufacturer approved
charger!
This charger is for indoor use only. Do not expose it to rain or
water spray.
Do not leave the charger plugged into the Charging Port if the
charger is not charging.
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Troubleshooting
The Self-Help Guide (Table 1) is intended to assist in the location of a
fault that may occur in a certain part of the Powerchair.
If after checking the fault from the table below and the fault is still
showing, do not use the Powerchair. Turn off the power and consult
your provider immediately.
Table 1
BATTERY
GAUGE FAULT
CODE
POSSIBLE VSI-50 FAULT
Battery voltage is too high, check the battery connections.
Call your Shoprider Provider
Solenoid brake fault. Check drive/freewheel levers.
Possible controller fault. Check controller connector. Call
your Shoprider Provider.
10 Bars flash
9 Bars flash
8 Bars flash
Possible joystick fault. Be sure joystick is at center when
controller is turned on. Call your Shoprider Provider.
Battery charger connected. Unplug charger.
Right-hand motor wiring fault. Check connections. Call
your Shoprider Provider.
7 Bars flash
6 Bars flash
5 Bars flash
Right-hand motor disconnected. Check connections. Call
your Shoprider Provider.
Left-hand motor wiring fault. Check connections. Call your
Shoprider Provider.
Left-hand motor disconnected. Check connections. Call
your Shoprider Provider.
Low battery voltage. Charge batteries immediately. Do not
drive Powerchair until batteries are completely charged!
4 Bars flash
3 Bars flash
2 Bars flash
1 Bar flash
Battery/ Charging Troubleshooting
If the charger indicator light goes to green within a few minutes after
being plug in and doesn’t charge the batteries the batteries may be
over discharged and may require additional service or replacement.
Contact your provider for assistance.
If the charger indicator light goes immediately to green when plugged
in to charge, the problem is likely a blown fuse popped circuit breaker
or
similar.
Contact
your
provider
for
assistance.
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Specifications
Table 2
UNIT SPECIFICATIONS
Trooper
UL8W36
Overall Dimensions: L x W x H
37” x 24” x 44”
Number, Size of Front Tires
Number, Size of Rear Tires
2, 6 Inches
2, 9 Inches
Total Weight of Unit With Seat and
Batteries
160lbs
Maximum User Weight
Battery Capacity
300 Lbs.
12v – 36Ah x 2
Charger
Off Board, 4 amp
3.75 mph
Maximum Speed
Safe Climbing Angle, Maximum
Single User Weight
Refer to figure 9
Range 2
13-15 Miles
Turning Radius
32.1 Inches
Seat to floor height (Adjustable)
Ground Clearance
19.5”, 20.5”, 22.5”
2.25”
Weight of Heaviest Part
Battery/Battery Pack Weight
60.3 Lbs (Powerbase)
30.15 Lbs X 2
Output Power of Motor x2
(Reference Only)
.45 hp
As a part of our ongoing product improvement initiative, Shoprider reserves the right to change
specifications and design without prior notice. All specifications and dimensions are approximate.
1Includes the anti-tip wheel.
2The actual driving range varies with the factors shown below:
1. The weight of the user
2. Ground surface condition
3. Battery condition
4. Type of charger
5. Ambient temperature
6. Driving style
7. Terrain
8. After battery and mechanical moving parts have broken in
*Proceed up any incline with seat in upright position*
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QUARTERLY INSPECTION
For your own safety, quarterly inspection and service on the product with
signature by an authorized dealer is strongly recommended. There may
be a nominal dealer inspection fee for this service not covered by
warranty. Maintenance records (below) should be kept at all times. The
manufacturer / distributor / vendor will be indemnified from any product
liability claim if the above maintenance / service requirement are not
met.
NOTE! Regular (Monthly) inspection is strongly recommended by
the manufacturer to ensure ultimate performance of the vehicle.
Service Record:
Date of Purchase:
/
/
Purchaser:_________________________________________________________
Model #: ______________ Serial #: ____________________________________
Dealer Unit Was Purchased From: ____________________________________
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M / D / Y
M / D / Y
M / D / Y
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Disclaimer
Congratulations on your purchase of the Shoprider Trooper
powerchair.
This Powerchair is not intended to be used by individuals with
physical limitations that could prevent the user from operating the
Powerchair safely. Shoprider disclaims all responsibility for any
personal injury or property damage, which may occur as a result of
improper or unsafe use of its products.
Warranty is only valid when genuine Shoprider parts are used. All
modifications on the Powerchair, unless approved and authorized by
Shoprider will automatically invalidate the warranties. Standard
warranty does not extend to consumable items and parties other than
the original user.
The preceding guidance is intended to assist you in the safe
operation of this Powerchair. If you should have any questions about
the correct operation of the Powerchair, please contact your
authorized Shoprider provider.
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Notes:
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Model Name- Trooper
Provider Stamp
Serial No.:________________________
Shoprider Mobility Products, Inc.
800-743-0772
P/N SMP022008
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