Sharp Printer DX B350P User Manual

MODEL: DX-B350P

DX-B450P

LASER PRINTER

User's Guide

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Contents

1 Introduction.............................................................................................................. 1-1

Conventions ....................................................................................................................................... 1-1

Safety Notes ...................................................................................................................................... 1-2

Printer Orientation.............................................................................................................................. 1-2

2 Getting to Know Your Printer................................................................................. 2-1

Components....................................................................................................................................... 2-1

Front View ....................................................................................................................................2 -1

Rear View .....................................................................................................................................2 -2

Internal Component s ....................................................................................................................2 -3

Turning the Printer On and Off........................................................................................................... 2-4

Turning the Printer O n ..................................................................................................................2 -4

Turning the Printer Off..................................................................................................................2 -4

Available Printer Driver s ..................................................................................................................... 2-4

Paper Usage....................................................................................................................................... 2-5

Paper Size s ...................................................................................................................................2 -5

Custom Sizes .........................................................................................................................2 -6

Paper Type s ..................................................................................................................................2 -6

Printing Transparencies..........................................................................................................2 -7

Printing Envelopes .................................................................................................................2 -8

Printing Labels........................................................................................................................2 -8

Available Paper .............................................................................................................................2 -9

Unusable Paper ..........................................................................................................................2 -11

Loading Paper .................................................................................................................................. 2-11

Loading Paper Larger Than A4/Letter Size In The Paper Tray ....................................................2 -14

Replacing the Toner Cartridge.......................................................................................................... 2-15

Power Save Mode............................................................................................................................ 2-17

Understanding Printing Option s ....................................................................................................... 2-17

3 Operator Panel ......................................................................................................... 3-1

Operator Panel Features .................................................................................................................... 3-1

LCD Displa y ..................................................................................................................................3 -1

LED Indicators........................................................................................................................3 -2

Push button s ..........................................................................................................................3 -2

Navigating the Operator Panel Menus .........................................................................................3 -3

Sample Navigation .................................................................................................................3 -3

Printing a Configuration Summary ..................................................................................................... 3-4

Panel Lock.......................................................................................................................................... 3-4

Operator Panel Menu s ....................................................................................................................... 3-5

Job Library Menu..........................................................................................................................3 -5

Job Accounting Menu ..................................................................................................................3 -5

Paper Men u ..................................................................................................................................3 -6

Interface Men u .............................................................................................................................3 -8

PS Men u .....................................................................................................................................3 -13

PCL Menu...................................................................................................................................3 -13

System Men u .............................................................................................................................3 -15

Quality Men u ..............................................................................................................................3 -16

Functions Menu..........................................................................................................................3 -16

FLASH/Disk/CF Menu.................................................................................................................3 -17

Date/Time Menu.........................................................................................................................3 -17

Status Informatio n ......................................................................................................................3 -18

Understanding Page Counters .............................................................................................3 -20

TOC-1

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4 Windows Operations ...............................................................................................4 -1

Installing PCL5e and PostScript 3 Drivers ......................................................................................... 4-1

Setting Default Value s ....................................................................................................................... 4-2

Printing a Test Page........................................................................................................................... 4-4

Cancelling Printin g ............................................................................................................................. 4-5

Cancelling a Print Job at the Printe r ............................................................................................. 4-5

Cancelling Print Jobs at the Computer......................................................................................... 4-5

Accessing the Driver from an Application ......................................................................................... 4-6

Navigating the Printer Properties Window ........................................................................................ 4-7

Saved Settings................................................................................................................................... 4-7

Main Tab............................................................................................................................................ 4-8

Selecting Number of Copies ........................................................................................................ 4-8

Collating Copies ........................................................................................................................... 4-9

Setting Image Orientatio n ............................................................................................................ 4-9

Output Destination....................................................................................................................... 4-9

Document Style (2-Sided Printing/Duplex )................................................................................... 4-9

Poster Printing............................................................................................................................ 4-10

Multiple Pages to Single Sheet (N-up) ....................................................................................... 4-11

Finishin g ..................................................................................................................................... 4-11

Job Offset .................................................................................................................................. 4-12

Paper Tab......................................................................................................................................... 4-12

Sourc e ........................................................................................................................................ 4-12

Printing on Special Paper ........................................................................................................... 4-12

Selecting Paper Size................................................................................................................... 4-13

Custom Size Paper..................................................................................................................... 4-13

Cover Sheet Selection................................................................................................................ 4-13

Zoom Settings............................................................................................................................ 4-14

Auto Tray Change....................................................................................................................... 4-14

Media Check .............................................................................................................................. 4-14

Skip Blank Pages........................................................................................................................ 4-15

Manual Feed .............................................................................................................................. 4-16

Advanced Ta b .................................................................................................................................. 4-16

Manual Adjustment s .................................................................................................................. 4-16

Qualit y ........................................................................................................................................ 4-16

Overlay Options ......................................................................................................................... 4-16

Create Overlay s ................................................................................................................... 4-16

Using Overlays .................................................................................................................... 4-17

Font Substitution........................................................................................................................ 4-17

Job Handling Ta b ............................................................................................................................. 4-18

Job Accounting .......................................................................................................................... 4-18

Job Accounting Fields ......................................................................................................... 4-19

Job Retention and Storage......................................................................................................... 4-20

Hold Onl y ............................................................................................................................. 4-21

Hold After Prin t .................................................................................................................... 4-21

Sample Print ........................................................................................................................ 4-21

Password/PI N ...................................................................................................................... 4-21

Watermark Ta b ................................................................................................................................ 4-21

5 Macintosh Operations .............................................................................................5 -1

Installing the Driver............................................................................................................................ 5-1

Accessing the Driver ......................................................................................................................... 5-3

Navigating the Drive r ......................................................................................................................... 5-4

6 Embedded Web Serve r ............................................................................................6 -1

Accessing the EW S ........................................................................................................................... 6-1

Navigating the EWS........................................................................................................................... 6-2

7 Networkin g ...............................................................................................................7 -1

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Protocols ............................................................................................................................................ 7-1

Initial Setting of the Printer’s IP Address ........................................................................................... 7-1

Setting the IP Address through DHC P ...................................................................................7 -1

Setting the Network Configuration Manuall y .........................................................................7 -2

Setting the IP Address through the Embedded Web Server .................................................7 -2

Configuring the Drive r ........................................................................................................................ 7-2

Printer Network Configuration ........................................................................................................... 7-3

Network Protocol Configuration ...................................................................................................7 -3

I/O Port Configuratio n ...................................................................................................................7 -3

Hub Link Speed/Duplex Configuration..........................................................................................7 -3

Notifications ....................................................................................................................................... 7-4

IP Filtering .......................................................................................................................................... 7-4

IPv6 Implementatio n .......................................................................................................................... 7-5

Specifications ...............................................................................................................................7 -5

Operational Informatio n ................................................................................................................7 -5

SNMP................................................................................................................................................. 7-5

Supported Object Identifiers ........................................................................................................7 -6

Trap s .............................................................................................................................................7 -6

Hewlett Packard Web Jet Administrative Compatibilit y ...............................................................7 -6

SNMP Alert s .................................................................................................................................7 -6

8 Accessories............................................................................................................... 8-1

Tray module (A4/Letter, 550 sheets).................................................................................................. 8-2

Installing/Uninstalling the Tray Module.........................................................................................8 -2

Checking the contents of the tray module packag e .....................................................................8 -2

Installing the Tray Module ............................................................................................................8 -3

Uninstalling the Tray Modul e ........................................................................................................8 -7

Paper trays ....................................................................................................................................... 8-10

Paper tray (A4/Letter, 550 sheets)..............................................................................................8 -10

Duplex modul e ................................................................................................................................. 8-10

Installing the Duplex Modul e ......................................................................................................8 -11

Uninstalling the Duplex Module .................................................................................................8 -12

Offset Catch Tra y ............................................................................................................................. 8-14

Installing/Uninstalling the Offset Catch Tray ..............................................................................8 -15

Installing the Offset Catch Tra y ..................................................................................................8 -15

Uninstalling the Offset Catch Tray..............................................................................................8 -18

Memory Expansion Modul e ............................................................................................................. 8-20

Hard Disk Drive ................................................................................................................................ 8-21

Compact Flash (CF) Card.................................................................................................................. 8-22

9 Troubleshooting....................................................................................................... 9-1

Poor Print Quality ............................................................................................................................... 9-2

Paper Is Output Blank or All Blac k ................................................................................................9 -2

Printout Is Faded, Stained, Missing, Wrinkled, or Blurre d ............................................................9 -2

No Power ........................................................................................................................................... 9-6

Cannot Print ....................................................................................................................................... 9-6

Printing is Not Clear ........................................................................................................................... 9-7

Paper Incorrectly Fed ......................................................................................................................... 9-7

Nois e .................................................................................................................................................. 9-8

Error and Warning Messages............................................................................................................. 9-8

Warning Messages.......................................................................................................................9 -8

Error Messages ............................................................................................................................9 -9

10 Clearing Paper Jams............................................................................................ 10-1

At the Paper Trays............................................................................................................................ 10-2

At the Fuser Unit.............................................................................................................................. 10-4

At the Toner Cartridge...................................................................................................................... 10-6

At the Duplex Modul e ...................................................................................................................... 10-8

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Duplex at the paper exi t ............................................................................................................. 10-8

Duplex at the interior of the top cover ....................................................................................... 10-9

At the Offset Catch Tray................................................................................................................ 10-10

11 Windows Utilities.................................................................................................1 1-1

Font and Macro Manager Utilit y ...................................................................................................... 11-1

Status Monitor Utility....................................................................................................................... 11-2

PCL5 Tray Mapping Utilit y ............................................................................................................... 11-2

Direct PDF Utilit y ............................................................................................................................. 11-4

TOC-4

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Chapter 1: Introduction

Thank you for selecting the DX-B350P/B450P Laser

In this Chapter...

printer. The DX-B350P prints 35 ppm on Letter paper and

34 ppm on A4 paper. The DX-B450P prints 45 ppm on

Letter paper and 43 ppm on A4 paper. This guide contains

all of the information necessary to operate and care for

your printer and accessories. It is intended to be used after

the printer is installed. See the Installation Manual supplied

in the box for installation instructions.

Conventions

The following conventions are used throughout this guide

to emphasize certain procedures or information.

NOTE:

A note is a tip or extra information that may be helpful

in installing or using the printer.

CAUTION: A caution message provides

information that may help you avoid equipment

damage, process failure, or inconvenience. Read all

caution messages carefully.

WARNING! A warning message indicates the

possibility of personal injury if a specific procedure

is not performed exactly as described in the guide.

Pay close attention to these sections and read them

fully to prevent possible injury.

1-1

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Safety Notes

Introduction

Safety Notes

For your own safety, please read these carefully before using the machine.

•

Do not place the machine in a hot, humid, dusty, or poorly ventilated environment.

Prolonged exposure to these adverse conditions can cause fire or electric shock.

Do not place the machine near heaters or volatile, flammable, or combustible materials,

such as curtains, that may catch fire.

Printer Orientation

Throughout this guide, the four sides of the printer are referred to as front, rear, right, and left.

REAR

LEFT

RIGHT

FRONT

1-2

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Chapter 2: Getting to Know Your Printer

Components

In this Chapter...

Front View

•

Components

T u rning the Printer

No.

Name

Paper Stop

Operator Panel

Tray 1 - Capacity is 150 sheets 20 lb. (75 gsm) paper

Power Switch

Tray 2 - Capacity is 550 sheets 20 lb. (75 gsm) paper

Tray 3 (Optional Tray Module) - Capacity is 550 sheets 20 lb. (75 gsm) paper

Tray 4 (Optional Tray Module) - Capacity is 550 sheets 20 lb. (75 gsm) paper

Paper Gauge

Access panel for installation of Memory, Hard Disk (HDD), and Compact Flash.

Standard Output Tray - Capacity is 500 sheets 20 lb. (75 gsm) paper

Offset Catch Tray (Optional) - Capacity is 500 sheets 20 lb. (75 gsm) paper

Toner Cartridge

2-1

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Components

Getting to Know Your Printer

The maximum paper capacity with all options installed is 1800 sheets of 20 lb. (75 gsm) paper.

The label in each paper tray indicates the maximum stacking capacity for certain paper types.

Tray 1

Tray 2

Rear View

No.

Name

USB 2

Serial RS-232

Ethernet 10/100 Base-Tx

IEEE 1284 Parallel

Power Receptacle

Optional Duplex Module

Rear Cover, access to Fuser

Offset Catch Tray Rear Cover

Data I/O connector settings can be configured via the Operator Panel’s Interface Menu. There

are settings for each of the I/O ports including IEEE-1284, USB2, Serial RS-232, and Ethernet.

2-2

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Components

Getting to Know Your Printer

Internal Components

No. Name

Description

Paper Stop

Raise this when printing on paper larger than A4/Letter size.

Toner Cartridge

Top Cover

Contains the toner and the photosensitive drum.

Open this when replacing the Toner Cartridge and removing jammed paper.

Fixes the toner on the paper. Do not touch this when using the printer as it is hot.

Transfers the toner image on the surface of the photosensitive drum to the paper.

Fuser Unit

Transfer Roll Cartridge

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Turning the Printer On and Off

Getting to Know Your Printer

Turning the Printer On and Off

Turning the Printer On

1. Press the power switch to the position to turn the power on.

Turning the Printer Off

1. Make sure that the printer is not processing a print job.

2. Press the power switch to the <> position to turn the power off.

Remember to turn off the printer at the end of the day or when the printer will not be used for an

extended period of time.

NOTE:

When the printer is turned off, all print data still in memory will be erased.

Available Printer Drivers

Drivers are available for the following Microsoft Windows operating systems: Vista 32/64, XP

32/64, Server 2003 32/64, Server 2008 32/64, NT 4, and 98. Drivers for the following Page

Description Languages (PDLs) are available for each of the above operating systems:

•

PostScript 3

PCL5e

PCL6

The printer contains PCL5c, PCL6, and Adobe® PostScript® 3™ printer languages.

PPDs are provided for Mac OS X (10.2 - 10.5) on the installation CD.

2-4

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Paper Usage

Getting to Know Your Printer

Paper Usage

This section describes available paper sizes, paper types, recommended papers, unusable paper,

and which paper types and sizes can be used in which trays.

NOTE:

GSM indicates the weight of a 1 m sheet of paper in grams per square meter.

Using paper that is not suitable for this printer might lead to paper jams or poor print

quality. To make full use of the printer features, use only paper that is recommended in

the recommended paper table.

Paper Sizes

The printer supports the following standard paper sizes. All standard sizes listed can be printed

from all four input trays and output to the Standard Output Tray or the optional Offset Catch

Tray.

Paper Sizes

Letter (8.5 x 11in)*

Legal (8.5 x 14in)*

Legal13 (8.5 x 13in)*

Executive (7.25 x 10.5in)*

Invoice (5.5 x 8.5in)

COM9 (3.875 x 8.875in)

COM10 (4.125 x 9.5in)

Monarch (3.875 x 7.5in)

A4 (210 x 297mm)*

A5 (148 x 210mm)*

A6 (105 x 148mm)

B5 (182 x 257mm)*

C5 (162 x 229mm)

DL (110 x 220mm)

Custom

*These sizes are automatically sensed by the printer. If you want to use a size that is not auto

sensed, you must select the size on the Operator Panel. See section “Paper Menu” on page 3-6.

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Paper Usage

Getting to Know Your Printer

Custom Sizes

In addition to the standard sizes of paper you can use, you can also print on custom size paper

from any tray. The custom size paper must meet the following guidelines.

•

All Custom sizes must be fed short edge first.

Paper smaller than 3 in by 5 in (76.2 mm by 127.0 mm) or larger than 8.5 in by 14 in

(215.9 mm by 355.6 mm) cannot be printed.

•

Paper smaller than 3.5 in by 5.5 in (88.9 mm by 139.7 mm) must be printed from Tray 1

and cannot be duplexed or output to the Offset Catch Tray.

Insert paper in the tray so the side to be printed is facing up and the short edge of the paper goes

into the printer first. On the Operator Panel, use the Paper>Media Size/Type Menu to set

Auto-Sense OFF and then set Custom Size for the intended tray. Then use your application

software printer driver to send data to be printed on the installed custom size paper. See section

“Custom Size Paper” on page 4-14.When using the EWS, turn Auto-Sense OFF and press

Submit to gain access to Custom Size settings.

Paper Types

The printer supports the following paper types

Paper Types

Fuser Mode

Restrictions

Plain (64-105 gsm DX-B350P)

(68-105 gsm DX-B450P)

Normal

None

Transparency

No duplex

Half speed on DX-B450P

Pre-Punched

Letter Head

Color

Normal

Thick1

Thick2

Thick1

None

Pre-Printed

Bond

None

Labels

No duplex

None

Cardstock

Postcard

Envelope

Thick1 for DX-B350P

Thick3 for DX-B450P

No duplex

Half speed on DX-B450P

Thick 1 (106-159 gsm)

Thick 2 (160-216 gsm)

Thick1

Thick2

None

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Paper Usage

Getting to Know Your Printer

Paper Types

Fuser Mode

Restrictions

Thick 3 DX-B450P only

Thick3

No duplex

Half Speed on DX-B450P

Not available on DX-B350P

Thin (64-67 gsm) DX-B450P only

Thin

Not available on DX-B350P

You should set your printer Media Type to Thick1 or any of the other paper types that use

Thick1 fuser mode for any paper that is from 106 gsm to 159 gsm. If your paper is 160 gsm to

216 gsm, you should set your printer Media Type to Thick2 or Cardstock. If you do not get

satisfactory results using Thick1 or Thick2 on some paper types with rough or uneven surfaces,

it is possible you will get improved results using Thick3 on the DX-B450P because of the lower

fuser temperature and slower paper speed in the printer.

The fuser temperature progression is

Eliminate line space

DX-B350P:

(Low) Transparency

DX-B450P:

Normal

Thin

Thick1

Thick2 (High) and

Eliminate line space

(Low) Transparency

Printing Transparencies

Thick3

Normal

Thick1

Thick2 (Low)

Transparencies can be printed from all trays, but they can not be printed on two sides using the

Duplex Module. Only use transparencies designed for laser printers so they can withstand the

heat required for fusing. It is possible to damage your printer by using unsupported

transparencies.

Loading transparencies into the trays:

1. Remove the tray from the printer.

2. Remove all paper from a tray before loading transparencies.

3. Fan the stack of new transparencies before putting them in the tray.

4. Insert the transparencies into the tray.

Place the transparencies in the input tray with the side to be printed facing up. Do not fully

load a tray with transparencies. The printer supports loading 100 transparencies or less in

a tray. Handle them by the edges with both hands and avoid getting fingerprints and

creases on them.

5. Adjust the paper guides to fit the transparencies.

6. Insert the tray firmly into the printer.

7. Using the Operator Panel or EWS, select the Transparency Media Type and correct Media

Size for the tray to be used.

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Paper Usage

Getting to Know Your Printer

8. In the printer driver or the computer application program, select Transparency as the

paper type you wish to use.

Printing Envelopes

Envelopes can be printed from all trays. There are 5 sizes of standard envelopes that can be

used. They are COM10, COM9, C5, Monarch, and DL. All other envelope sizes must be

specified as custom size. Only use envelopes designed for use in laser printers. The heat from

the fuser can melt some adhesives and possible damage your printer.

Caution: Never use padded envelopes or those with windows or metal clasps. These

can damage your printer.

Loading envelopes into the trays:

1. Remove the tray from the printer.

2. Insert the envelopes into the tray.

3. Adjust the paper guides to fit the envelopes.

All sizes of envelopes go in all trays with the printing side up, “flap-side down”, and the

top of the envelopes toward the right side of the printer.

Do not load more than 15 envelopes in Tray 1 or more than 80 in Trays 2 – 4.

4. Insert the tray firmly into the printer.

5. Using the Operator Panel or EWS, select the Envelope Media Type and correct Media

Size for the tray to be used.

6. In the printer driver or the computer application program, select Envelope as the paper

type you wish to use, and select the size and orientation of the image to be printed.

Printing Labels

Labels can be printed from any tray. Use labels that were designed for use in laser printers. See

section “Available Paper” on page 2-9 for recommendations.

Insert the labels into the tray and adjust the guides to fit the sheets. Place the side to be printed

facing up and the top of the sheets to be fed into the printer first. Do not load more than 100

label sheets in Tray 1 or more than 290 in Tray 2 – 4, and do not fill any tray above the fill line

marked inside the tray.

Use the Operator Panel Paper>Media Size/Type Menu to select the Label Media Type and size

for the tray in use. Then use your computer’s application software to print the labels. See

section “Printing on Special Paper” on page 4-13 for further detail about using your computer

to print labels.

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Paper Usage

Getting to Know Your Printer

Available Paper

The following table describes common brands of paper and other media that are supported for

this printer.

Paper Type

Paper Name

Weight (gsm) Size

Part Number

Plain, Pre-Punched, Letter, Color, Pre-Printed

Xerox 4200DP 20lb

Xerox RX80 Premier

Hammermill Photo White

Hammermill Fore MP

Multicopy Nymolla

Xerox Premier80

105

100

Letter

3R2047

3R91720

10246-7

10127-9

AMA157091

3R91832

V883

Letter

Legal

FX Green100

Berga Focus

67393

Hammermill Tidal MP

Boise Cascade

Letter

16200-8

P10X9001

3R91165

CON90F

3R91854

Steinbeis Recycled

Wiggins Teape Conqueror

Xerox RX90

Envelope

COM10 Envelope, Action

DL Envelope, Autofil

C5 Envelope, Autofil

COM 9 Columbia

COM10

43687

JB04122

JB1933

COM9

WEVCO115

Labels

30up Paper Label

Label

Letter

5160

Xerox 24up Paper Label

Xerox 24 cut Label

Transparency

3R96178

3R97408

Clear Transparency

3M Transparency(CG3300)

Transparency

V516

Letter

CG3300 LT

3R2780

3R3028

3R96002

Xerox Permanent Stripe Transparency

Xerox Paper Backed Transparency

Xerox Clear Transparency

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Paper Usage

Getting to Know Your Printer

Paper Type

Paper Name

Weight (gsm) Size

Part Number

3M Transparency(CG3300) A4

Transparency

CG3300 A4

Postcard

Xerox Postcard Premier TCF160 CUT

160

3R91798A

Thick 1, Thick 2, and Thick 3

Xerox Premier200gsm

200

176

203

3R93011

40801

Oxford Index Card

3 by 5

Letter

Xerox 65lb Cover Stock

Springhill 110lb Index

3R3041

15445

Xerox Premier160gsm(Premier TCF160) 160

3R91798

NEE04631

DK245

Classic Crest Super Smooth

Shiraoi

216

156

120

Letter

Xerox Color Expressions

Xerox 4200 DP Bond

Letter

3R11540

3R2594

3R2047

letter

Cardstock.

Xerox Premier200gsm

Oxford Index Card

200

176

203

3R93011

40801

3 by 5

Letter

Xerox 65lb Cover Stock

Springhill 110lb Index

3R3041

15445

Bond

Xerox Color Expressions

Xerox 4200 DP Bond

120

Letter

3R11540

3R2594

3R2047

letter

Thin (DX-B450P)

EP_R

V632

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Loading Paper

Getting to Know Your Printer

Unusable Paper

Using the following types of paper might cause paper jams, malfunctions or damage to the

printer. Do not use these types of paper.

•

Full-color transparencies

Paper that is too thick or thin

Paper that has been printed on before (including color printing)

Wrinkled, folded, or torn paper

Wet paper

Curled paper

Paper with static electricity

Adhesive paper

Postcards with pictures

Paper with special coatings that may be melted by hot fusing temperatures

Treated colored paper

Paper using ink that will run at a temperature of 150 °C

Heat sensitive paper

Carbon paper

Paper with staples, paper clips, ribbons, or tape

Paper with rough surfaces such as pulp paper or fibrous paper

If acid paper is used, the characters might appear fuzzy. Replace it with alkaline paper.

Envelopes with windows or metal fasteners

Labels which do not fully cover the adhesive backing

Transparencies which are not designed for laser printers (i.e., inkjet transparencies)

Paper that cannot be heated.

Loading Paper

1. Place the paper tray on a flat surface.

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Loading Paper

Getting to Know Your Printer

2. Remove the lid.

3. If the base plate of the paper tray is raised, push it down.

4. Squeeze the length guide and slide it to the desired paper size.

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Loading Paper

Getting to Know Your Printer

5. Squeeze the right width guide and slide it to the desired paper size.

6. Fan the paper well.

7. Load the paper with the side to be printed facing up and all 4 corners aligned. Make sure

the right width guide is correctly aligned with the paper.

NOTE:

Do not load paper exceeding the maximum fill line or the maximum capacity allowed.

Align the right width guide to the paper width. If the right width guide is not in place, the paper will

not be properly fed and may cause a paper jam.

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Loading Paper

Getting to Know Your Printer

8. Replace the lid of the paper tray and firmly close the lid.

9. Firmly insert the tray in the printer.

Loading Paper Larger Than A4/Letter Size In The Paper Tray

1. Place the paper tray on a flat surface.

2. Remove the lid of the tray.

3. Slide the right and left lock tabs in the paper tray outwards to unlock them.

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Replacing the Toner Cartridge

Getting to Know Your Printer

4. Grasp the front of the paper tray and extend it until the right and left lock tabs in the paper

tray move inwards and lock automatically.

5. Squeeze the length guide and slide it to the desired paper size.

6. Squeeze the right width guide and slide it to the desired paper size.

7. Load the paper with the side to be printed facing up and with all 4 corners aligned.

8. Close the lid of the paper tray.

9. Push the paper tray firmly into the printer.

Replacing the Toner Cartridge

The Toner Cartridge should be replaced when it reaches the end of its print life. The Toner

Cartridge prints up to 18K (DX-B350P)/ 21K (DX-B450P) images. The printer will produce a

warning on the Operator Panel to inform you when the remaining toner amount is low. You can

press START/STOP to continue printing with low toner.

When installing the Toner Cartridge, take note of the following:

•

Do not subject it to direct sunlight or strong light.

Do not touch the surface of the photosensitive drum.

Do not stand or place the Toner Cartridge upside down. The drum might get damaged.

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Replacing the Toner Cartridge

Getting to Know Your Printer

1. Open the top cover and remove the empty Toner Cartridge.

2. Take the Toner Cartridge out of the box and shake it 7 to 8 times as shown in the diagram.

3. Place the Toner Cartridge on a flat surface and pull the seal out horizontally. Note that the

seal may offer resistance and a firm pull may be necessary to extract it from the Toner

Cartridge.

NOTE:

When pulling out the seal, pull it out horizontally. The tape might break if it is pulled out diagonally.

After the seal has been pulled out, do not shake or bump the Toner Cartridge.

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Power Save Mode

Getting to Know Your Printer

4. Hold the Toner Cartridge by the grip and insert it into the slot inside the printer.

5. Close the top cover securely.

6. Wait for the printer to become Ready.

Power Save Mode

This printer is equipped with a low power mode to reduce power consumption when it is left

idle. When no print data is received for 15 minutes (default), the printer will enter Power Save

mode. The Operator Panel display indicates the printer is in Power Save mode. Use of the

Operator Panel keys will not exit Power Save mode. The printer automatically exits Power Save

mode once it receives data. You can change the Power Save time setting using the Operator

Panel or the EWS.

Understanding Printing Options

The printer offers three ways to modify printing options. The Operator Panel provides an

interface at the printer. The Embedded Web Server (EWS) provides remote access via a

network. The printer driver provides access to printing options from your computer. Printing

options set through an application on your computer supersede settings entered on the Operator

Panel or the EWS.

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Understanding Printing Options

Getting to Know Your Printer

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Chapter 3: Operator Panel

Operator Panel Features

In this Chapter...

The Operator Panel is located on the front of the printer. It

•

Operator Panel

Features

contains the display, indicators, and push buttons that allow

you to view and change default printer settings. All

features of the printer are accessible through the Operator

Panel. These changes affect all documents printed unless

instructions are provided through your application’s printer

settings.

Printing a

Summary

LCD Display

STATUS

FAULT

START/STOP

CANCEL

ACTIVE

INFO

SELECT

RETURN

NOTE:

If there is a conflict between settings in the Operator

Panel, Printing Preferences, or Embedded Web Server

and printer settings set via your application, the

application settings supersede any other settings.

LCD Display

The LCD display shows status and error messages that

inform you of the current status of the printer, and also

displays menus, submenus, and printer settings when you

are in the menu system. The display contains two lines of

text, each with a maximum of sixteen characters.

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Operator Panel Features

Operator Panel

LED Indicators

The LED indicators indicate printer status. The table below explains the LED indicators.

LED

Color

When Off

When On

When Blinking

Green

Printer is NOT

READY

Printer is READY

N/A

START/STOP

Green

Printer is IDLE

Printer is ACTIVE (processing Printer is WAITING (a partial

ACTIVE

FAULT

a job)

job has been printed, and the

printer is waiting for additional

job data)

Red

Printer is not in error

mode

There is an error that requires

user intervention, such as a

paper jam.

N/A

Push buttons

The Operator Panel push buttons allow you to access and navigate menus and also assist you in

recovering from printer errors. The table below explains the functions of the nine push buttons.

Button

Function

Start or stop the printer or exit the menu system. The LED on the Start/Stop button is solid green when

ready to print.

START/STOP

Enter the menu system.

Move to the next menu, submenu, or setting within the same level of the menu structure.

Select the menu or submenu that is shown on the second line of the display or choose and save the setting

shown on the second line of the display.

SELECT

CANCEL

Cancel a print job.

Enter the Status Menu and view the current status of various items on the printer.

STATUS

Return to the previous menu, submenu, or option within the same level of the menu structure.

Move up one level in the menu structure to return to the menu shown on the first line of the display.

RETURN

INFO

Print a Configuration Summary.

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Operator Panel Features

Operator Panel

Navigating the Operator Panel Menus

When you press the MENU button on the Operator Panel, you enter the printer’s menu system.

At that point, the first line of the display contains the text “Menu”, indicating that you are in the

menu system. The second line of the display lists the active menu, which you can change by

pressing the NEXT or PREVIOUS buttons.

Job Library

If you press the NEXT button repeatedly, the second line of the display cycles through the main

menus.

NOTE:

Additional menus and submenus may appear in the printer menu system when options are installed.

Sample Navigation

The following figure shows the sequence of push buttons and display messages that would

allow you to change the number of copies printed. This example illustrates the basic

relationship between menus and submenus and demonstrates how the NEXT, PREVIOUS,

SELECT, and RETURN buttons help you to navigate through the menus.

Paper Menu

Interface Menu

Paper Menu

SELECT

Copies

Paper Menu

Copies

SELECT

RETURN

Copies

Paper Menu

Copies

Paper Menu

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Printing a Configuration Summary

Operator Panel

1. Pressing the MENU button on the Operator Panel enters the printer’s menu.

The first line of the display contains the text “Menu”.

2. Press the NEXT button until the text “Paper Menu” is shown on the second line of the

display.

3. Press the SELECT button to enter the Paper menu.

4. Press the NEXT button until the text “Copies” is shown on the second line of the display.

5. Press the SELECT button to enter the copies submenu.

6. Press the NEXT or PREVIOUS button to increase or decrease the number of copies

printed.

7. Press the SELECT button to save this setting.

8. Press the button to go back to the Main Paper menu or Press the START/STOP button to

exit the menu system.

Printing a Configuration Summary

Your printer can print a configuration summary that lists the currently selected status of menu

options, paper selections in trays, options installed and other relevant information about your

printer. To print a Configuration Summary, press the INFO button. A multi-page summary

prints.

Panel Lock

The Operator Panel can be disabled or enabled at several levels. A series of key combinations

control the panel lock. Press and hold the key combination as power to the printer is turned on.

Continue to hold the keys down until a confirmation prompt is displayed that confirms that the

requested panel function is available. The following key combinations and panel functionality

are available.

Panel

Keys Combinations

Allowed Panel Operations

Disabled

START/STOP + CANCEL

Press Start when Continue is displayed on Operator Panel

No other panel operations are available other than the key

combinations described in this table.

Enabled

Level 1

START/STOP + STATUS

User is not allowed to enter Menu mode.

User is not allowed to make a Cancel request

The remainder of panel functionality is available.

Enabled

Level 2

START/STOP + PREVIOUS

Menus can be used to traverse to view menu settings.

Menu items summaries can printed.

No Menu mode changes are allowed.

The remainder of panel functionality is available.

Enabled

Start/stop + RETURN

Panel is completely functional.

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Operator Panel Menus

Operator Panel

Operator Panel Menus

The tables below describe the items available in the Operator Panel. Each item is listed along

with the values available for selection. If no values are available for selection, the Value and

Default columns are blank. These menu items command the printer to execute an action that

takes place immediately.

Job Library Menu

The Job Library menu handles the Job Retention feature’s stored jobs that have been sent to the

printer from the driver. See section “Job Retention and Storage” on page 4-20 for creating

stored jobs in the Windows Driver. Items available in this menu are described below.

Menu Item

Value

Default

Description

Category

Description

Status Info

This listing on the Configuration Summary provides the status for each tray’s Paper Type, Paper

Size, and capacity used. It also provides Toner status (consumable life tracking). Usage Count

displays the current amount of usage of the printer.

Information

This listing on the Configuration Summary provides data about the printer such as the product

version, PostScript version and images printed.

Options Info This listing on the Configuration Summary tells you which options are installed on the printer.

Changes to some configuration items may not be available in the Operator Panel. Some items

are only configurable via the EWS and do not appear in the Operator Panel although their

configuration is displayed in the Configuration Summary.

Parameter

Value

Default

Description

Interface Setup

Host Name

data entry

Model Name

plus last 7 digits

of MAC

Hostname to use when referring to the

printer by name, rather than IP address.

(Network)

address

DNS Primary IP

data entry

000.000.000.000

IP address of the Domain Name Server.

Needed when enabling email notifications

via the EWS when DHCP has been disabled.

When DHCP is enabled, this item shows the

assigned IP address.

DNS Secondary IP

000.000.000.000

If the primary DNS does not respond, use

this secondary DNS.

DNS Domain Name

WINS Primary IP

WINS Secondary IP

WINS Host Name

data entry

empty

Name of the Domain used by DNS.

000.000.000.000

Model Name

plus last 7 digits

of MAC

(Network)

address

mDNS Host Name

data entry

Model Name

plus last 7 digits

of MAC

(Network)

address

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Operator Panel Menus

Operator Panel

Parameter

mDNS SVC Name

Value

Default

Description

data entry

Model Name

plus last 7 digits

of MAC

(Network)

address

Current Zone

Preferred Zone

Netware Setup

empty

Shows the name of the current zone for

EtherTalk networking

Allows you to choose from a list of existing

zones. * uses the default zone.

Print Server Name

data entry

Model Name

plus last 7 digits

of MAC

(Network)

address

NDS Tree Name

NDS Context

data entry

0-255

empty

Job Poll Interval

Print Server SAP

Name

data entry

Model Name

plus last 7 digits

of MAC

(Network)

address

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Operator Panel Menus

Operator Panel

Understanding Page Counters

Page Counters are included in Status information.

Counter Type

Definition

Image Counter

Toner Page Count

Sheet Counter

This counter reflects the number of images (sides) printed for the printer.

This counter reflects the number of pages printed using the installed cartridge.

This counter displays the number of sheets (one sheet equals two sides) the printer

has printed.

Usage Count

This counter calculates usage by image count regardless of page size. Simplex pages

equal one, while duplex pages equal two images.

A Usage.csv file is stored in User Flash that includes information about the printer

(such as Product Name, Serial Number, and Date) and the Usage Counter values. This

file is in comma-separated-value format and can be accessed via the printer’s File

Management web page.

The printer can also be configured, via the EWS, to generate an email that includes

Usage Counter information. The email will be sent on the first of each month (or the

first time the printer is powered on in any new month). The email contains the

Usage.csv file.

Fuser Count

This counter counts images. Pages larger than A4/Letter are counted as two images.

Pages that are Letter/A4 or smaller are counted as 1 image in simplex mode and 2

images in duplex mode. Pages larger than Letter/A4 are counted as 2 images in

simplex mode and 4 images in duplex mode.

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Chapter 4: Windows Operations

This chapter describes features of the Windows Driver. The

driver allows you set default settings for all print jobs as

well as print settings for individual print jobs. Similar

features may be available in the Operator Panel or EWS. If

there is a conflict between settings in the Operator Panel,

Printing Preferences (default driver settings), or Embedded

Web Server and printer settings set via your application for

individual print jobs, the application settings supersede any

other setting.

In this Chapter...

•

and PostScript 3

Accessing the

Application

Installing PCL5e and PostScript 3 Drivers

The Sharp Installation CD installs the PCL6 printer driver

which is the best driver choice for most users. PCL5e and

PostScript 3 are also provided on the installation CD and

can be installed as follows:

•

Navigating the

Window

1. Place the Sharp Installation CD into your CD drive.

2. From the Control Panel, select Printers and Faxes.

3. Right-click in the printer list and select Add Printer.

The Add Printer Wizard appears.

4. Click Next.

The Local or Network Printer screen appears.

5. Select Local printer attached to this computer and

deselect Automatically detect and install my Plug

and Play printer.

6. Click Next.

The Select a Printer Port screen appears.

7. Select Use the following port and select the port

from the pulldown list.

8. Click Next.

The Install Printer Software screen appears.

9. Select Have Disk…

An Install From Disk dialog appears.

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Setting Default Values

Windows Operations

10. Click Browse… and navigate to:

<CD drive>\Drivers\<Language>\<Platform>\<PDL> where:

• <CD drive> is the drive letter for your CD drive, typically this is D:

• <Language> is:

• ENUS is for English drivers

• FREN is for French drivers

• SPAN is for Spanish drivers.

• <Platform> is:

• W2K is for Windows 2000, Windows XP, Vista, Server 2003 32bit and Server 2008

32bit.

• W9X is for Windows 98 and Windows ME.

• W64 is for Vista 64bit, Server 2003 64bit and Server 2008 64bit.

• WNT is for Windows NT4.

• <PDL> is:

• PCL is for PCL5e drivers

• PS is for PostScript 3 drivers

• XL is for PCL6 drivers

For example, the path D:\Drivers\ENUS\W2K\PS installs the English PostScript 3 drivers

for XP.

11. Select either SHARP DX-B450P or SHARP DX-B350P driver, depending on your model.

12. The Name Your Printer screen appears.

13. Click Next.

14. The Printer Sharing screen appears.

15. Click Next.

16. The Print Test Page screen appears.

17. Click Next.

The Wizard is complete.

18. Click Finish.

Setting Default Values

The Printer Properties window can be accessed through your Windows Printers and Faxes

Menu to make changes that apply to all jobs by default. You may only need to access this

feature the first time you install the driver.

To set default values from Printers and Faxes:

1. Select the Printers and Faxes from your Start menu.

2. Right-click the desired DX-B350P/B450P printer and select Properties.

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Setting Default Values

Windows Operations

The Printer’s configuration window appears.

The driver can automatically recognize all the installed options for your printer. To get the

installed options, click the Configuration tab and then the Auto Configuration button. You

can also manually install an option by selecting it from the pulldown and changing its

status.

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Printing a Test Page

Windows Operations

3. On the General Tab, click Printing Preferences

The Printing Preferences window appears.

4. Any options set in any tab become your default values.

Printing a Test Page

You can print a Test page to verify printer connectivity and operation.

To print a test page through your Printer Properties:

1. Select the General tab within your Printer Properties accessed by right-clicking your

printer.

2. Click Print Test.

3. Click OK.

4. Click OK.

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Cancelling Printing

Windows Operations

Cancelling Printing

To cancel printing, you can either cancel the print job at the printer or at the computer.

Cancelling a Print Job at the Printer

Press the CANCEL button then press the Start button on the Operator Panel. Pages being

printed at the moment will continue to be printed.

Cancelling Print Jobs at the Computer

Double-click the printer icon

at the bottom right of the taskbar in Windows.

From the displayed window, click the document name that you wish to delete and press the

Delete key.

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Accessing the Driver from an Application

Windows Operations

Accessing the Driver from an Application

To make changes that apply to documents printed from a specific application, access Printer

Properties from the application.

NOTE:

If there is a conflict between settings in the Operator Panel, Printing Preferences, or Embedded Web

Server and printer settings set via your application, the application settings supersede any other

setting.

To access Printer Properties from an application:

1. Select the Print option from your application.

2. Select the desired DX-B350P/B450P printer.

3. Click the Printer’s Properties button.

The Printer’s Properties window appears.

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Navigating the Printer Properties Window

Windows Operations

Navigating the Printer Properties Window

The driver screens are divided in to five groups of functionality as described in the table below.

Tab

Functions

Comments

Main

Copies

Allows you to select number of copies, one

or two-sided printing, binding and margin

shift, output destination, and page

orientation.

Document Style

N-up Printing

Finishing

Output

Image Orientation

Paper

Paper Size

Allows you to choose paper size and type,

image scaling, cover sheets, and other

paper and input tray options.

Paper Selection

Zoom Settings

Cover Sheet Selection

Options

Advanced

Manual Adjustment

Overlay Options

Font Substitution

Quality

Allows you to adjust image quality, print

overlays, and control font substitution.

Job Handling

Watermark

Retention Settings

Job Accounting

Allows you to configure Job retention and

Job Handling.

Watermark

Allows you to configure watermarks.

Saved Settings

As you create groups of settings in your Printer Properties, you can save that group of settings.

You can then select that group of settings by the name under which you saved them. This can

save you time and effort when printing.

To save a group of settings in your Printer Properties:

1. Set up your print job by choosing all options you wish to reuse in the Printer Properties.

2. Click the Save button that is located next to the Saved Settings pulldown in all tabs within

your Printer Properties.

3. Enter a Name for the saved settings.

4. Click OK.

5. Click OK.

To use saved settings:

1. Select the desired setting_name from the Saved Settings pulldown in all tabs within your

Printer Properties.

2. Click OK.

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Main Tab

Windows Operations

Main Tab

Selecting Number of Copies

You can select the number of copies to print via your Printer Properties. When selecting the

number of copies, you should also decide if those copies are collated.

To select number of copies:

1. Select the Main tab within your Printer Properties.

2. Either enter the number of copies or click the arrow buttons to increase or decrease the

number of copies selected.

3. Click OK.

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Main Tab

Windows Operations

Collating Copies

When printing multiple copies of a job, the output can be automatically collated. When copies

are collated, they are printed in groups by the print job, not by the page. If you do not select the

collate option, your copies will be printed by page. So, ten page number 1’s will print and then

ten page number 2’s will print. Collated jobs will print all pages in sets, pages 1 through 10,

until all sets have been printed.The default for Collating is On when there is more than one copy

being printed.

To select collating through your Printer Properties:

1. Select the Main tab within your Printer Properties.

2. Click Collate.

3. Click OK.

Setting Image Orientation

Select portrait or landscape orientation or select to rotate the existing orientation by 180

degrees.

To select orientation through your Printer Properties:

1. Select the Main tab within your Printer Properties.

2. Select the desired orientation.

You can choose Portrait, Landscape, or to rotate the page 180 degrees.

3. Click OK.

Output Destination

You can choose the output tray where your print job will be placed.

To select the paper destination through your Printer Properties:

1. Select the Main tab within your Printer Properties.

2. Select the desired tray from the Output pulldown.

3. Click OK.

Document Style (2-Sided Printing/Duplex)

The printer can automatically print on both sides of paper when the optional Duplex module is

installed. See“Paper Types” on page 2-6 for information about what paper cannot be duplexed.

With two-sided printing, you can print a document in the form of a small book. You can use any

paper size that duplex printing supports. The printer automatically reduces pages to fit within

the pamphlet parameters. It prints two pages per side and prints the pages in the order needed to

accommodate a center fold. You can specify the binding edge (see “Finishing” on page 4-12) to

specify the room left for binding your book.

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Main Tab

Windows Operations

To print on both sides of the paper from your Printer Properties:

1. Select the Main tab within your Printer Properties.

2. Select Book, Tablet, or Pamphlet 2-sided printing.

You can select how the printer will orient the page layout when duplexing. Depending on

your page orientation, duplexing on the long-edge or short-edge of the paper produces

different results.

2-sided Book prints as shown below.

Book

Landscape

Portrait

2-sided Tablet prints as shown below.

Tablet

Landscape

Tablet

Portrait

Pamphlet Style prints as shown below.

Pamphlet

Landscape

Pamphlet

Portrait

3. Click OK.

Poster Printing

If you have a large page image that can not be printed on the available paper sizes, you can print

the document in poster print. Poster Print prints the document to a full bleed (to the edges of

paper with no border) and breaks the document up into multiple pages. The pages can then be

placed together, edge-to-edge, to create a large version of the print job.

To print in poster mode:

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Main Tab

Windows Operations

1. Select the Main tab within your Printer Properties.

2. Select the PosterPrint Document Style.

3. Click Options.

The PosterPrint window appears.

4. Enter the desired parameters.

Enter the X and y axis enlargement and orientation.

5. Click OK.

6. Click OK.

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Main Tab

Windows Operations

Multiple Pages to Single Sheet (N-up)

You can print multiple pages on a single sheet when printing a multi-page document. This can

save paper and is handy for draft reviews. You can print one, two, four, six, eight, nine, or

sixteen pages per sheet.

To select the number of pages to print on a single page:

1. Select the Main tab within your Printer Properties.

2. Select the number of pages to print from the N-Up pulldown menu.

3. Check the Border box if a page border is desired.

4. Select the Order in which the pages should be placed on the page.

5. Click OK.

Finishing

You can add room on a page to allow for binding without modifying the document in the

authoring application.

To allow room for binding:

1. Select the Main tab within your Printer Properties.

2. Click the Binding Edge and Margin shift distance from the pulldown menus in the

Finishing area.

The Binding edge can be set to any of the choices in the pulldown list. The margin shift

distance specifies how far to move the page image over to allow for binding.

3. Click OK.

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Paper Tab

Windows Operations

Job Offset

The Offset Catch Tray can place sheets in alternate positions to separate one print job from

another. This is called job offsetting. When selected, the output position changes after the final

sheet of the print job is printed. The next job is offset (shifted a bit) to keep it separate from the

previous print job. The Offset Catch Tray must be installed to use this option. Once installed,

this feature is enabled by default.

To disable Job Offset through your Printer Properties:

1. Select the Main tab within your Printer Properties.

2. Select No Offset in the Finishing area

3. Click OK.

Paper Tab

Source

You can select the input tray from which paper is used to print the job.

To select the paper source through your Printer Properties:

1. Select the desired tray from the Paper Source pulldown in the Paper tab within your

Printer Properties.

Automatically Select will choose and available tray.

2. Click OK.

Printing on Special Paper

The printer can accommodate a variety of special paper such as Transparencies, Envelopes,

Labels, Index cards, and Postcards. Each paper type requires some special handling. Prior to

inserting the paper into the tray, read the sections in “Paper Types” on page 2-6 for each special

paper type.

Settings in the Operator Panel and in your Printer Properties are required to specify the special

paper loaded in the specified tray. Paper type settings must match those of the actual paper

loaded in the trays. Otherwise, image quality cannot be processed accurately. Toner may not

fuse properly on the paper, resulting in dirty and poor quality printouts.

To select the special paper types through your Printer Properties:

1. Change media size at Operator Panel via the loaded tray’s Paper Menu’s Media size

selection or using the EWS.

2. Select the Paper Type from the pulldown in the Paper tab within your Printer Properties.

3. Ensure that the Paper Source is set to a paper tray that is loaded with the required paper.

4. Click OK.

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Paper Tab

Windows Operations

Selecting Paper Size

You can select from a list of standard paper sizes. Available sizes are defined in “Paper Sizes”

on page 2-5.

To select the paper size through your Printer Properties:

1. Select the Paper tab.

2. Select the desired paper size from the Paper Size pulldown.

3. Click OK.

Custom Size Paper

When loading custom size paper in the tray, adjust the paper guides as necessary. See “Custom

Sizes” on page 2-6 for additional information about custom sizes.

To load and print custom paper:

1. Load the paper in the desired tray and set the custom paper size as described in section

“Custom Sizes” on page 2-6.

2. Select the Paper tab within your Printer Properties.

3. Click Custom Size.

The Custom Size window appears.

4. Enter the paper parameters.

5. Name the custom size and add it by clicking the Add button.

6. Click OK.

7. Select the saved paper size from the Paper size pulldown.

8. Click OK.

Cover Sheet

Cover Sheet Selection

A cover sheet is the first page of the document. The printer enables you to choose a different

paper source for the cover sheet than for the rest of the document. You can then use a different

stock paper for the first page of the document while sending the document as a single print job.

The paper must be the same size as the rest of the document.

To enable cover sheets through your Printer Properties:

1. Select the Paper tab within your Printer Properties.

2. Check Use Cover Sheet.

3. Select the Paper Source and Paper Types from the pulldowns.

4. Click OK.

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Paper Tab

Windows Operations

Zoom Settings

You can scale any page image to fit the paper size being used. Zoom settings are unavailable if

you have chosen a Document style of N-Up or Pamphlet. Fit to Page is unavailable if you have

chosen Pamphlet.

To scale the print image to fit on a page:

1. Select the Paper tab within your Printer Properties.

2. Click the Fit to Page radio button.

3. Select the paper size from the pulldown.

4. Click OK.

To zoom in or out to change the size of the page image:

1. Select the Paper tab within your Printer Properties.

2. Click the Zoom radio button.

3. Click Settings.

4. Enter the desired value to scale the image.

5. Click OK.

6. Click OK.

Auto Tray Change

When an input tray runs out of paper, auto tray changing enables the printer to switch to another

available tray that contains the same size and paper type.

To select auto tray changing through your Printer Properties:

1. Select the Paper tab within your Printer Properties.

2. Select Auto Tray Change.

3. Click OK.

Media Check

When Media Check is enabled (default):

The printer first checks the requested input tray, or the printer’s default tray if one is not

specifically requested, to see if it contains paper loaded that matches the media size and media

type specified from your computer.

If the input tray does not contain the requested paper the printer searches other input trays to

find one that has paper matching the requirements. If none is found, the printer stops and asks

you to load the requested paper. The top line of the Operator Panel display will look like one of

the following:

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Paper Tab

Windows Operations

“Load Paper”

“Load Paper TrayX”

“X” is the tray number where the paper should be loaded.

If “Load Paper” is the displayed message, the paper may be loaded into any tray. If the paper

size being loaded cannot be auto-sensed, then the Operator Panel must be used to configure the

paper size. After the paper is loaded, the printer will automatically resume printing. If you

want to simply continue printing on the default input tray without checking the paper size

requested, press the START/STOP key to resume printing.

If “Load Paper TrayX” message is displayed, then loading the requested paper into the

indicated tray will cause the printer to automatically resume printing. If the paper is loaded into

a tray other than the one indicated, then pressing the START/STOP key will allow the printer to

resume printing if “Auto Tray Change” is enabled.

When both Auto Resize and Media Check are ON, the paper size requested, via the driver, will

not be enforced because Auto Resize overrides the paper size aspect of Media Check. If you

want to enforce a specific paper size, then it is necessary to disable Auto Resize via the

Operator Panel’s Paper Menu.

To enable media check:

1. Select the Paper tab within your Printer Properties.

2. Check Media Check.

3. Click OK.

When Media Check is disabled:

The printer will print from the default paper tray. The size or type of paper in the tray is not a

factor in paper tray selection.

Skip Blank Pages

If pages exist in your document that do not contain text, you may select not to print them.

To skip blank pages:

1. Select the Paper tab within your Printer Properties.

2. Check Skip Blank Pages.

3. Click OK.

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Advanced Tab

Windows Operations

Manual Feed

Tray 1 can be used for manual feed. You must also set your Printer Properties for manual feed.

Tray 1 normally operates in multiple-purpose mode, where multiple sheets can be loaded and

printed continuously. In Manual mode, you are prompted to press the Start button for each

sheet.

To select manual feed through your Printer Properties:

1. Select the Paper tab within your Printer Properties.

2. Check Tray 1 is Manual Feed.

3. Click OK.

Advanced Tab

Manual Adjustments

You can make a variety of adjustments to the Brightness and Contrast of your printed pages

when using the PCL6 driver. This feature is not available for PostScript or PCL5e.

Brightness and Contrast can be separately adjusted using the slider controls. You can select

Text, Graphic, or Photo elements of the output to be effected by these controls. You can also

specify that all elements of the output are effected.

Quality

For all Print driver versions, you can adjust quality settings. These include:

•

Resolution

Select 600 dpi for normal printing or 1200 dpi for high quality mode

Toner Save

This prints everything with less print density.

Text to Black

This converts color text to be printed solid black instead of representing colors with

shades of gray.

Overlay Options

Create Overlays

The Overlay window allows you to create, delete, and edit the behavior of overlays. An overlay

is a portion of a document that is added to each page of a print job such as a letterhead or a

standard form. There are no pre-defined overlays. You must create overlays through an

application. Then the overlay you have created may be included on future print jobs. Create

New Overlay will create an overlay when the print job is sent.

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Advanced Tab

Windows Operations

To create an overlay:

1. Access your printer’s properties from your application.

2. Select the Advanced tab within your Printer Properties.

3. Click Overlay Options.

The Overlay Window appears.

4. Check Create Overlay and enter a name for the overlay.

5. Click OK to close the Overlay window.

6. Click OK to close the printer properties.

7. Click Print in the print dialog and the overlay will be created.

8. Click OK.

Using Overlays

After overlays have been created you can select the desired overlay from the Overlay Options

list. Then you can define when an overlay should be printed, either All Pages, First Page Only,

or All But First Page. The Remove button deletes the selected overlay from the list.

To use an overlay after they have been created:

1. Open any document in any application.

2. Select File>Print within that application.

3. Select the DX-B350P or DX-B450P printer.

4. Click Properties.

5. Select the Advanced tab.

6. Click Overlay Options.

The Overlay Window appears.

7. Select the desired Overlay.

Overlay options are: All Pages, First Page Only, and All Pages but First Page.

8. Click OK to close the Overlay window.

9. Click Print in the print dialog and the document will be printed with the overlay added to

every page.

Font Substitution

This feature allows you to substitute TrueType fonts with printer fonts. You can also set the

TrueType font output type.

To set font substitution:

1. Access your printer’s properties from your application.

2. Select the Advanced tab within your Printer Properties.

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Job Handling Tab

Windows Operations

3. Click the Font Substitution button.

4. Select the desired TrueType Download Type.

5. Check Font Substitution checkbox.

6. Click New to add a new substitution or Edit to change an existing substitution.

You can also delete and existing substitution or reset the substitutions to default settings.

7. Click OK.

Job Handling Tab

Job Accounting

Job accounting stores information about each print job received by the printer. You can enter a

User Name up to 80 characters and a numeric Job Account ID via the driver. Job accounting can

be enabled or disabled via the EWS or Operator Panel. In addition, job accounting information

can be viewed online in the EWS or retrieved as a CSV file from the EWS or Operator Panel.

Job accounting information can also be reset to create a clean data sheet. The CSV file contains

the following information.

Line 1 contains the Job accounting Version number and Model Name

Job Accounting Fields

The fields that are currently defined for the Job Accounting data are as follows:

Column

Job ID

Description

An automatically generated number

Name from the authoring application

Job Name

User ID (from Job Account ID in

the driver)

ID supplied by the user from the driver.

User Name

Port

Name supplied by the user from the driver.

The port from which the job was printed

The protocol used.

Protocol

Pages (sides)

Pages (sheets)

Date/Time

The number of sides printed.

The number of sheets (2 sided) printed.

Date and time job was printed.

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Job Handling Tab

Windows Operations

Column

Description

Duration

How long it took the job to print.

T1 - T4 Sheets

600 dpi pages

1200 DPI pages

Media size

Media type

Duplex

Number of sheets printed from each tray.

Number of pages printed at this resolution.

Page size printed. See * Additional paper sizes.

The type of paper printed on.

Yes or no.

Host

Name of the host that sent the print job.

The status of the print job such as, printed, paused, or cancelled.

If a job contains multiple paper sizes, additional columns are added for each size.

Status

*Additional Media sizes

Configure this feature using your Printer Properties. It is enabled at the Operator Panel or EWS.

To use job accounting:

1. Select the Job Handling tab within your Printer Properties.

2. Enter the User name and Job Account ID.

3. Click OK.

The job accounting information is collected on an internal accounting file within the

printer. It can then be downloaded as a .csv file by an administrator via the printer EWS

and processed off line by the users accounting application.

Job Retention and Storage

You can store print jobs for future use or hold a job at the printer. A held job may be released

with a Password/PIN number when a password was selected in the driver. Enable this feature

via your Printer Properties and print the actual stored job by accessing it through the Job

Library in the printer’s Operator Panel.

The Retention function is used to hold a print job as a file on the printer's internal storage

device, allowing the job to be printed from the Operator panel when needed. Inernal storage

devices can be a hard disk, Compact Flash, or User Flash. The password (a 4 digit number)

allows a confidential job to be printed without being seen by others.

When printing a saved file with password, the password must be entered in the Operator Panel.

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Watermark Tab

Windows Operations

To set retention options:

1. Select the Job Handling tab within your Printer Properties.

2. Click the Retention checkbox.

3. Select the desired job handling function.

4. Enter the job name in the Job name box.

5. Enter password information, if desired.

6. Click OK.

Hold Only

This setting is used to hold a print job on the printer's hard disk without printing it. Initiate

printing as needed using the Operator panel of the machine.

Hold After Print

This setting is used to hold a print job on the printer's hard disk after it is printed.

Sample Print

When this setting is selected and a print job is sent to the printer, only the first set of copies is

printed. After checking the contents of the first set of copies, you can initiate printing from the

Operator Panel of the printer and the remaining sets are printed. This prevents the occurrence of

excessive misprints.

Password/PIN

Input four digits to set the Password/PIN for the printing job.

Watermark Tab

A Watermark is faded text that appears in the background of all pages or only the first page. The

text can indicate items that are draft versions, confidential, or other important marking text.

COPY, DRAFT, and CONFIDENTIAL watermarks are provided. You can view these by

clicking on their name in the Watermark Pane of the Watermark Window. You can edit their

settings or the settings of any configured watermark by clicking the Edit button.

To create a new watermark to be placed on a print job:

1. Select the Watermark tab within your Printer Properties.

The Watermark Window appears.

2. Click Add.

The New Watermark window appears.

3. Enter the watermark text.

4. Click OK.

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Watermark Tab

Windows Operations

The text is shown centered on the page.

5. Use the sliders to change the size, position, and angle of the text. Click the center button if

you wish to recenter the text. Click the First page only text box if you only want the text

to appear only on the first page of the document.

6. Click OK.

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Chapter 5: Macintosh Operations

Installing the Driver

In this Chapter...

The Mac driver is installed by installing the PPD for the

desired printer. The PPD is located on the installation CD.

PPD installation may vary by Mac operating system.

•

Installing the Driver

Accessing the

Driver

To install the PPD:

•

Navigating the

Driver

1. Open System Preferences.

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Installing the Driver

Macintosh Operations

2. Select Print & Fax from the Hardware menu.

3. Click + to add the printer.

4. Enter a name for the printer.

5. Enter the IP address of the printer in the location field.

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Accessing the Driver

Macintosh Operations

6. Select Other from the Print Using pulldown.

A browse window is displayed.

7. Browse to the CD to select the desired PPD.

8. Click Open.

9. Click Add.

The printer is installed.

Accessing the Driver

The Driver can be accessed from your application’s Print menu.

NOTE:

If there is a conflict between settings in the Operator Panel, Driver, or Embedded Web Server and

printer settings set via your application, the application settings supersede any other setting.

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Navigating the Driver

Macintosh Operations

Navigating the Driver

Driver features and presentation may vary by Mac operating system. In general, the driver

provides a group of “always there” option at the top of the driver window and a pulldown of

Printer features available towards the middle of the window.

The following table provides a general overview of available features and navigation

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Navigating the Driver

Macintosh Operations

Navigation Level 1

Always there options:

Printer

Navigation Level 2

Navigation Level 3

Description and Available Items

Selects the printer with which to print .

Selects the presets with which to print.

Defines number of copies printed.

Turns the collate option on/off.

Presets

Copies

Collated

Two-sided

Turns the two-sided option on/off .

Determines the paper size to be printed.

Selects landscape or portrait.

Paper Size

Orientation

Pulldown Options

TextEdit

Print header and

footer

Prints time, date and document title in the header and

page number in the footer.

Layout

Pages per Sheet:

Prints multiple pages on a single sheet of paper. Options

are: 1,2,4,6,9,16

Layout Direction

Border:

Adds a border around the page image. Options are:

Single Hairline, Single Thin Line, Double Hairline, and

Double Thin Line.

Two-Sided:

Long-edge binding, Short-edge binding

Prints the page image upside down.

Reverse Page

Orientation

Color Matching

Paper Handling

This printer is monochrome. This Mac feature is

settable but not applicable.

ColorSync, In

Printer

Profile:

Default is “Automatic”

Pages to Print:

Sets the desired pages to print. Options are: All Pages,

Odd Only, Even Only

Destination Paper

Size:

Sets the paper type on which to print.

Scale to fit paper

size

Scales the page image to the size of paper being printed.

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Navigating the Driver

Macintosh Operations

Navigation Level 1

Navigation Level 2

Navigation Level 3

Description and Available Items

Scale down only

Prints smaller page sizes on the current page size.

Checked by default. .

Page Order:

Determines the order in which pages are printed.

Options are: Automatic* default, Normal, and Reverse.

Paper Feed

Determines from which tray(s) paper is pulled.

All pages from:

First page from:

Remaining from:

Options are: Auto Select* Default, Tray 1, Tray 2, Tray

3, Tray 4, and Manual Feed

Options are: Auto Select* Default, Tray 1, Tray 2, Tray

3, Tray 4, and Manual Feed. “Tray 1" is default

Options are: Auto Select* Default, Tray 1, Tray 2, Tray

3, Tray 4, and Manual Feed. “Tray 1" is default

Cover Page

Provides settings for a cover page that is different than

the rest of the print job.

Print Cover Page:

Cover Page Type:

Billing Info:

Options are: None* default, Before document, and

After document

Options are: Standard* default, classified, confidential,

secret, topsecret, and unclassified

Empty

Scheduler

Provides settings to print the document at a later time.

Print Document:

Priority:

Options are: Now* default, At* has place to set time,

and On Hold

Options are: Medium* default, Urgent, High,and Low

Printer Features

Imaging

General

Output

Resolution

Sets the resolution of the printed image. Options are:

600 DPI* default, and 1200 DPI.

Toner Saver:

Auto Resize:

Options are: Printer Setting* default, On, and Off.

Media Type:

Select the media type.

Media Check:

Enable or Disable Media Check. See “Media Check” on

page 4-15 for more information.

Sets a variety of output tray options.

Output Tray:

Default Tray* default, Offset Catch Tray

Output Jogging:

Options are: Off* default and On. See “Job Offset” on

page 4-13 for more information.

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Navigating the Driver

Macintosh Operations

Navigation Level 1

Navigation Level 2

Navigation Level 3

Tray Switching

Jam Recovery

Description and Available Items

Checked by default

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Navigating the Driver

Macintosh Operations

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Chapter 6: Embedded Web Server

This printer comes with an Embedded Web Server (EWS).

The EWS resides in the printer and requires no installation.

In this Chapter...

The EWS contains access to printer features and presents

them as HTML web pages. The changes made via the EWS

change the printer settings in the same manner as the

Operator Panel. To change settings for specific documents,

use your Printer Properties options within the driver.

NOTE:

If there is a conflict between settings in the Operator

Panel, Printing Preferences, or Embedded Web Server

and printer settings set via your application, the

application settings supersede any other setting.

Accessing the EWS

To access the embedded web server, you must be on an

IP-based network and have access to a web browser.

In your web browser, type the IP address assigned to the

printer. For example http://192.0.0.1 for IPv4 or http://

[2001:0db8:85a3:08d3:1319:8a2e:0370:7348] for

IPv6.

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Navigating the EWS

Embedded Web Server

Navigating the EWS

The EWS interface consists of a left-navigation area and a display area. Use the left-navigation

area to locate the desired items and make any configuration changes in the display area.

Left-navigation area

Display Area

After each selection in the EWS, you must press the Submit button for the request to take effect.

The Update button refreshes the screen to show you the current status of the displayed

functions.

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Navigating the EWS

Embedded Web Server

The following table defines the structure of the EWS. Some EWS functions require an

Administrator Login. The default password is “admin”. Functions that require the

Administrator Login are shown in Italics.

Left-Navigation

Item

Left-Navigation Item

Second Level

Display Area Functions

Comments

Top Level

Top Page

Product Version

PostScript Version

Engine Version

Network Version

Serial Number

Printer Name

Product Name

Location

Displays current product

configuration information and

provides the ability to login as

administrator.

Status

Display Language

Status

Device Status

Paper Input Tray Status

Output Tray Status

Supply

Device Configuration

User Flash Status

Provides device status

information.

Network Status

General (Network Protocols)

TCP/IP (and IP Address)

DNS/WINS

Provides network status

information.

mDNS

IPv6

EtherTalk

Netware

Email (Send; SMTP)

Email (Receive; POP3)

SNMP (v1/v2)

Status

Power Reset

Reboot Printer

Allows an administrator to

reboot the printer.

Document Operations Job Library

Document Operations Send File

Directory of Job Library Files (Job

Retention)

See section “Job Retention

and Storage” on page 4-20

Browse to a file to be sent to the printer. EWS only feature

The types of files that are

appropriate for sending with

this feature are:

Print Data files – this includes

any file containing: Simple

printable text, PJL/PCL5/

PCL6/PS print-data, or PDF

(Version 1.3 and earlier)

Firmware-Upgrade Files.

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Navigating the EWS

Embedded Web Server

Left-Navigation

Item

Left-Navigation Item

Second Level

Display Area Functions

Comments

Top Level

File Management

User Flash

Directory of files in User Flash

EWS only Feature

View the files located on the

Flash.

System Settings

Total Count

Image Counter

Toner Page Count

Fuser Counter

Usage Count

See section “Understanding

Page Counters” on page 3-20

System Settings

Default Settings

Clock Adjust

Specify Time Zone

Date & Time Settings

Set time and date parameters.

Paper Tray Settings

Tray Linking

Tray Controls

Custom Size Unit

Custom paper size units can

be inches or mm. Custom

paper size width and length

can be set. Note that you must

turn Auto-Sense off to set

custom sizes. Remember to

press the Submit button after

each action to gain access to

custom size settings.

System Settings

Printer Condition

Settings

TAB: Default Settings

Common print settings such

as number of copies and input

and output trays.

Copies, Duplex, Duplex Bind, Default

Source, Manual Feed, Output Tray,

Output Linking, Blank Pages, Auto

Resize, Separator Page, Edge to Edge

Printer Condition

Settings

TAB: PCL

PCL settings.

Orientation, Font Source, Font Number,

Pitch, Symbol Set, Lines Per Page, CR

Mode, LF Mode, FF Mode, Print Area

System Settings

Printer Condition

Settings

TAB: PostScript 3

Print PS Errors

PostScript 3 settings.

System Settings

Operation Settings

Display Language, Power Save, Wait

Timeout, Job Timeout, Jam Recovery,

Hex Print, Toner Low, Job Accounting

A variety of printer

operational settings.

System Settings

Device Control

Resolution, Toner Saver, Print Density

Settings for Resolution, Sving

Toner, and Toner Density.

Interface Settings

Port, Parallel Setup, Serial Setup, USB

Setup

Enable/Disable I/O ports

Storing/Calling of

System Settings

Factory Defaults, Save Configuration,

Restore Configuration

Save and Restore

Configuration are EWS only

features

Network Settings

Quick Settings

Network Names, DNS Settings, WINS

Settings, SMTP Settings

Access to commonly used

network settings.

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Navigating the EWS

Embedded Web Server

Left-Navigation

Item

Left-Navigation Item

Second Level

Display Area Functions

Comments

Top Level

Network Settings

Protocol Settings

TAB: TCP/IP

Settings related to the TCP/IP

protocol.

TCP/IP: TCP/IP, DHCP, IPv6, IP

Address, Subnet Mask, Default

Gateway

Network Settings

Protocol Settings

TAB: Netware

Netware: Netware, Mode, Netware

Frame

Settings related to Netware

setup.

PSERVER: Print Server Name, NDS

Tree Name, NDS Context, Job Poll

Interval

NPRINTER: Print Server Name,

Remote Printer Number

Network Settings

Protocol Settings

Services Settings

TAB: EtherTalk

EtherTalk: EtherTalk, Printer Name,

Zone Name

Settings related to EtherTalk

setup.

Network Settings

Trap/Email Alerts

DNS, WINS, mDNS, SMTP, POP3,

SNMP

Setup ntework services.

Trap/Email Alert

Conditions

Re-send Interval, Offline, Consumable

Message, Toner Low/Toner Out, Paper

Low/Paper Out, Paper Jam, Cover

Open, Offset Catch Error, Mass Storage

Error, Recoverable Error, Service Call

Required, Usage Report

See chapter “SNMP” on page

8-1.

Job Log

Save/Delete Job Log

View Job Log

Save Job Log

Delete Job Log

See section “Job Accounting”

on page 4-19

Job Log

See section “Job Accounting”

on page 4-19

Security Settings

Password Change

EWS only feature. Change

EWS login Administrator

password. To reset a lost

password XXX.

Security Settings

Port Control

Filter Setting

Server Port: HTTP

Client Port: SMTP/POP3

Security settings for Server

and Client ports.

IP Filtering

Address Ranges/Permissions

Administrator Address

See section “IP Filtering” on

page 7-3 for a description of

IP filtering.

Security Settings

Operator Panel

Storage Devices

Console Security

See section “Panel Lock” on

page 4-1

User Flash

Erase Cycles

RAM Buffer Clear

Seucrity settings for storage

devices.

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Navigating the EWS

Embedded Web Server

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Chapter 7: Networking

The DX-B350P/B450P is a fast network capable printer

and supports an Ethernet 10/100 Base-Tx network

connection.

In this Chapter...

•

Protocols

Initial Setting of the

Printer ’s I P

Protocols

Address

•

Configuring the

Driver

The following protocols are supported:

Printer Network

Configuration

TCP/IPv4, UDP, BOOTP, DHCP, ARP, ICMP, DDNS, WINS, LPR

HTTP for Embedded Web Server

•

Notifications

IP Filtering

IPv6, ICMPv6, Address Auto Configuration and Neighbor Discovery

for IPv6

IPv6

Implementation

Host Resources MIB (RFC 1514), MIB II (RFC 1213), Printer

MIBv2 (3805), SNMPv1/v2

•

SNMP

Email SMTP client for alerts, POP3 for receiving print data

Apple EtherTalk, Bonjour

Netware V5.5, V6.5

IPX (SPX/NCP)

LPD

Initial Setting of the Printer’s IP Address

All devices on the network must have an IP address. The

printer comes configured from the factory to obtain an

address automatically from your network’s DHCP server.

If your network does not support DHCP or you want to set

the printer to a specific IP address, you must set it

manually.

Setting the IP Address through DHCP

Many networks have a Dynamic Host Configuration

Protocol (DHCP) server. A DHCP server automatically

programs an IP address into every terminal and printer on

the network that is configured to use DHCP. A DHCP

server is built into most cable and DSL routers. If you use a

cable or DSL router, see your the device documentation for

information on IP addressing.

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Configuring the Driver

Networking

Setting the Network Configuration Manually

You can make changes to the printer’s default network configuration using the Operator Panel.

Once the settings for DHCP or IP address are changed, the printer automatically re-initializes.

To manually set the printer’s IP address:

1. Navigate through the menus to the Interface> Network 1 Setup sub menu.

2. Navigate through the Network 1 Setup items to set all of the following items:

IP Address

Subnet mask

Disable DHCP

For more information, see “Interface Menu” on page 3-8.

Setting the IP Address through the Embedded Web Server

The IP Address can also be changed from a computer by using the Embedded Web Server. Prior

to using the Embedded Web Server, the printer must have a obtained a valid IP address either

through DHCP or manually entered through the Operator Panel.

1. Connect your printer to the network by plugging in the network connector.

2. Turn on your computer and allow it to power up.

3. Print the Configuration Summary by pressing the INFO button. The Configuration

Summary lists the printer’s IP address.

4. Access the EWS as described in “Accessing the EWS” on page 6-1.

5. In the left navigation area, select Network Settings>Protocol Settings and navigate

through the options to get the IP address.

NOTE:

You must have administrative access to perform this function.

Configuring the Driver

Once the printer has an IP address, the printer driver can be installed.

1. Connect your printer to the network by plugging in the network connector.

2. Turn on your computer and allow it to power up.

3. Print the Configuration Summary by pressing the INFO button. The Configuration

Summary lists the printer’s IP address.

4. Install the printer drivers using the CD-ROM included with the printer.

5. At the Select a Printer Port installation screen, click the Add Network Port button.

6. Enter the printer’s IP address and complete the installation as indicated by the installation

screens.

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Printer Network Configuration

Networking

Printer Network Configuration

The Operator Panel and the Embedded Web Server allow control of many Network

configuration settings.

Network Protocol Configuration

The following protocols can be enabled or disabled:

DHCP

mDNS

SNMP

IPv6

EtherTalk

Netware

HTTP Port Number

I/O Port Configuration

The following I/O ports can be enabled or disabled:

Parallel

Serial

USB

Network Interface

Hub Link Speed/Duplex Configuration

The network interface configuration includes a menu for setting Hub Link Speed and duplex.

This menu includes the following settings:

Auto Negotiate (default)

10Base-T Full

10Base-T Half

100Base-T Full

100Base-T Half

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Notifications

Networking

Notifications

Automatic notifications of printer unavailability during printing can be sent in the following

ways:

SNMP monitoring

E-mail configured via the EWS

Status Monitor Utility.

IP Filtering

The purpose of IP filtering is to limit access to the printer to only those Host computers that

have IP addresses within IP ranges predefined on the configuration page. The IP configuration

page, accessible from the EWS (when logged in as administrator), has enable and disable

parameters. When IP filtering is disabled, all network traffic is allowed.

When IP filtering is enabled and incoming data is from an address that falls within the

predefined range, it is allowed to print, if the “Printing” or “Config” checkboxes are checked. If

the incoming data does not fall into a predefined range, it is rejected.

In cases where IP ranges overlap but have different permissions (for example, one to print only

and another to print and configure), permissions for the overlapping addresses are determined

by IP Filter priority. Higher priority overrides lower priority permissions. If an administrator IP

address is entered, it takes highest priority over any configured IP range.

NOTE:

Leaving IP ranges disables IP Filtering. The address 0.0.0.0 is not allowed.

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IPv6 Implementation

Networking

IPv6 Implementation

Specifications

The IPv6 implementation conforms to the following IETF documents:

RFC 2460: Internet Protocol, Version 6 (IPv6) Specification

RFC 2461: Neighbor Discovery for IP Version 6 (IPv6)

RFC 2462/4862: IPv6 Stateless Address Auto Configuration

RFC 1981: Path MTU Discovery for IP Version 6

RFC 2463/4443: Internet Control Message Protocol (ICMPv6)

RFC 2710/3810: Multicast Listener

Discovery Version 2 (MLDv2)

Operational Information

IPv6 enabled devices can auto configure their IPv6 address. This happens automatically

whenever there is an IPv6 enabled router on the subnet to which the device is connected. The

printer unique ID is obtained from the Ethernet MAC address. The router may advertise

multiple network prefixes, depending on the network configuration. The Network summary

page displays all the above addresses, if they exist. If only the Local Link address (starting with

“xFE80...”) is displayed, that is an indication that the link is not connected to a router

(gateway). No manual configuration of IPv6 addresses is supported, nor is there support for

DHCPv6, and the printer does not register its IPv6 address with DNS.

Upper Level Protocols such as UDP, TCP run with either IPv4 or IPv6. For instance, a print job

can be sent to the printer over IPv4 or IPv6. Similarly the EWS or SNMP can be accessed over

IPv4 or IPv6. IPv6 and IPv4 coexist independent of each other. They can be Enabled/Disabled

in any combination. They are both enabled by default. In cases where a particular network is

configured to run only one IP version, it makes sense to disable the other one (for better

resource utilization).

SNMP

SNMP can be used to manage any network device. SNMP is a protocol that allows an SNMP

manager (the controller) to control an SNMP agent (the controlee) by exchanging SNMP

messages. The main purpose of an SNMP message is to control (set) or monitor (get) the

parameters in a network device.

In SNMP, a parameter is an instance of a more generic object. For example, an SNMP agent

may have several instances of an object. An SNMP manager can set or get the value for each

object instance (each parameter).

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SNMP

Networking

In an SNMP agent, parameters are arranged in a tree. SNMP uses an Object Identifier (OID) to

specify the exact parameter to set or get in the tree. An OID is a list of numbers separated by

periods. An OID is a combination of two values. The first value is the OID of the generic object

and the second is the instance value, which specifies the particular instance of the object.

Every SNMP agent has an address book of all its objects, called the MIB or Management

Information Base. The MIB provides the name, OID, data type, read/write permissions, and a

brief description for each object in an SNMP agent. Armed with information about an object

from the MIB, and the instance value, an SNMP manager can send an SNMP message to set or

get one of the parameters on an SNMP agent.

Supported Object Identifiers

The printer can be managed via a standard SNMP management station. The printer supports

SNMP-v1, SNMP-v2c, MIB-II, Host Resources MIB, and Printer MIB.

Traps

The printer sends generic traps at power up and online and offline traps. Traps are sent on all

printer status changes such as: paper out, cover open, tray missing, and jams. The Trap Host ID

must be set via the EWS for traps to be enabled.

Hewlett Packard Web Jet Administrative Compatibility

This product operates with HP WebJet Admin in a basic mode where WJA provides generic

support for any printer that has Printer MIB implemented. There is no special recognition of

this printer by WJA other than that supported by Printer MIB.

SNMP Alerts

Support for SNMP alerts is based on Printer MIB (RFC 1759) requirements. All outstanding

alerts are logged into the Printer MIB alert table. Whenever critical alert is entered into the table

trap is generated to the Host application. Traps are sent only if Trap Host IP address is defined.

It can be set through the EWS under the SNMP setup menu.

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Chapter 8: Accessories

The following optional accessories are available for this

printer:

In this Chapter...

1. Tray Module (A4/Letter, 550 Sheets) Tray 3, Tray 4

2. Duplex Module

3. Offset Catch Tray

4. Hard Disk Drive

5. Memory Expansion Module

6. Compact Flash (CF) Card

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Tray module (A4/Letter, 550 sheets)

Accessories

Tray module (A4/Letter, 550 sheets)

NOTE:

You can add up to two Tray Modules.

Tray Modules differ by model and can not be interchanged.

Installing/Uninstalling the Tray Module

The optional Tray Module (A4/Letter, 550 sheets) is available for this printer.

CAUTION: Be sure to switch off the power and unplug the power cord from the outlet

before carrying out the operations. If not, you might get an electric shock.

When lifting the machine, get a firm footing and bend your knees to avoid possible injuries

to your back.

The weight of this printer, without the optional accessories, paper trays, Toner Cartridge and

paper, is 22.0 kg/48 lbs. Before moving the printer, you must uninstall the optional accessories

first.

When lifting the printer, there should be 2 persons, 1 in front and 1 behind the printer, to firmly

grip the recessed areas provided on both sides of the printer. Never try to lift the printer by

gripping any other areas. Lifting the printer by gripping any other areas can cause the printer to

fall and result in injuries.

Checking the contents of the tray module package

Before installing the tray module to the printer, ensure that you have all of the following items.

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Tray module (A4/Letter, 550 sheets)

Accessories

Tray module (A4/Letter, 550 sheets)

Tray module (A4/550 sheets)

Fasteners (four pieces)

Paper tray (A4/550 sheets)

Installing the Tray Module

1. Place the tray module to be installed at the lowest level on a flat location.

NOTE:

Proceed to Step 5 if you are installing only one tray module.

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Tray module (A4/Letter, 550 sheets)

Accessories

2. Lift up the tray module to be installed at the top level by holding the parts as shown in the

diagram.

3. Align the front and back corners of the top and bottom tray modules, and slowly lower the

top module so that the guide pins at the 4 corners of the bottom module fit into the holes at

the base plate of the top module.

NOTE:

The tray module must be lowered gently. Otherwise, the interior parts may be damaged.

4. Insert the fasteners provided into the 2 locations inside of the tray module and 2 locations

at the back of the tray module. Insert the fasteners securely.

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Tray module (A4/Letter, 550 sheets)

Accessories

5. Switch off the power to the printer.

6. Pull out the power cord from the power outlet and then the printer.

7. Remove any paper in the Standard Output Tray (1) and return the Paper Stop to its

original position if it’s raised (2).

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Tray module (A4/Letter, 550 sheets)

Accessories

8. Pull the paper tray out of the printer.

9. Lift up the printer by holding the recessed areas as shown in the diagram.

10. Align the corners of the printer and the tray modules, and lower the printer gently so that

the guide pins at the 4 corners of the tray modules fit into the holes at the base plate of the

printer.

NOTE:

The printer must be lowered gently. Otherwise, the interior parts may be damaged.

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Tray module (A4/Letter, 550 sheets)

Accessories

11. Insert the fasteners provided into the 2 locations inside and 2 locations at the back of the

printer. Insert the fasteners securely.

12. Push the paper tray completely into the printer.

Uninstalling the Tray Module

NOTE:

This procedure explains the uninstalling of two tray modules as an example. You can use the same

procedure for uninstalling one tray module.

1. Switch off the power to the printer.

2. Pull out the power cord from the power outlet and then the printer.

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Tray module (A4/Letter, 550 sheets)

Accessories

3. Remove any paper in the Standard Output Tray (1) and return the Paper Stop to its

original position if it’s raised (2).

4. Pull the paper tray out of the printer.

5. Remove the fasteners found at the 2 locations inside and at the 2 locations at the back of

the printer.

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Tray module (A4/Letter, 550 sheets)

Accessories

6. Lift up the printer by holding the recessed areas as shown in the diagram and then remove

it from the tray modules.

7. Remove the fasteners found at the 2 locations inside the tray modules and at the 2

locations at the back of the tray modules.

8. Lift up the top tray module by holding the recessed areas as shown in the diagram and

then remove it from the bottom tray module.

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Paper trays

Accessories

Paper trays

Paper tray (A4/Letter, 550 sheets)

This Tray Module is interchangeable with the standard Tray 2.

Duplex module

Install this module to the printer to enable 2-sided printing.

NOTE:

Although there are different duplex modules for the DX-B350P and DX-B450P models, installation

of these modules is the same. The DX-B450P Duplex module is slightly larger and weighs more

than the DX-B350P model Duplex module.

CAUTION: Be sure to switch off the power and unplug the power cord from the outlet before

carrying out the operations. If not, you might get an electric shock.

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Duplex module

Accessories

Installing the Duplex Module

1. Switch off the power of the printer.

2. Pull out the power cord from the power outlet and then the printer.

3. Remove the rear cover of the printer after pushing the two tabs as shown in the diagram.

Next, remove the connector cover of the printer as shown in the diagram.

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Duplex module

Accessories

4. Insert the right and left tabs at the bottom of the duplex module into the holes at the back

of the printer and then align the top part of the duplex module with the printer. Ensure that

the connector of the duplex module is connected to the connector of the printer.

5. Tighten the screws at the both ends of the bottom of the duplex module.

Uninstalling the Duplex Module

1. Switch off the power to the printer.

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Duplex module

Accessories

2. Pull out the power cord from the power outlet and then the printer.

3. Loosen the screws at the both ends of the bottom of the duplex module.

4. While supporting the duplex module with your hand, lift the lever at the top left hand side

of the duplex module to unlock it and then tilt the top part of the duplex module away

from the printer.

NOTE:

You must support the duplex module with your hand as once it is unlocked. Otherwise, it may fall.

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Offset Catch Tray

Accessories

5. While holding up the duplex module, remove the right and left tabs of the duplex module

from the holes at the back of the printer.

6. Push in the cover and connector cover, which were removed during installation of the

duplex module, until it clicks into the back of the printer.

Offset Catch Tray

Install this tray to the printer to enable print jobs to be offset. Maximum capacity is 500 sheets.

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Offset Catch Tray

Accessories

Installing/Uninstalling the Offset Catch Tray

You can install an optional Offset Catch Tray to this printer.

CAUTION: Be sure to switch off the power and unplug the power cord from the outlet before

carrying out the operations.

Installing the Offset Catch Tray

1. Switch off the power to the printer.

2. Pull out the power cord from the power outlet and then the printer.

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Offset Catch Tray

Accessories

3. Lift up the second lever from the top left corner of the back of the printer.

4. Open the rear cover.

NOTE:

Do not touch any parts inside the printer.

5. Loosen the right and left thumb screws as shown in the diagram to uninstall the top cover

of the paper exit.

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Offset Catch Tray

Accessories

6. Insert the right and left tabs of the Offset Catch Tray into the holes at the top of the printer

(1) and put it down to the top of the printer slowly (2).

7. Secure the screws at both ends of the bottom of the Offset Catch Tray.

8. Pull out the extension tray.

9. Close the rear cover.

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Offset Catch Tray

Accessories

Uninstalling the Offset Catch Tray

1. Switch off the power to the printer.

2. Pull out the power cord from the power outlet and then the printer.

3. Close the stopper and the extension tray of the Offset Catch Tray.

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Offset Catch Tray

Accessories

4. Lift up the second lever (1) from the top left corner of the back of the printer to open the

rear cover (2).

5. Remove the screws on both sides of the Offset Catch Tray (1), and while holding up the

Offset Catch Tray, remove the right and left tabs from the holes at the top of the printer

(2).

6. Fasten the right and left thumb screws of the top cover of the paper exit, which was

removed during installation of the Offset Catch Tray, into the holes at the top of the

printer.

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Memory Expansion Module

Accessories

Memory Expansion Module

1. Ensure that the printer power switch is set to the OFF <O> position.

2. Disconnect the power cord from the wall outlet.

3. Remove the side cover from the printer.

4. Remove the inside panel by removing the screws as shown below:

5. Pull the inside panel away from the printer by the top edge.

6. Carefully insert a Memory Module into the slot as shown below. When properly seated,

gently push down on the module until the side braces close onto the ends of the Memory

Module.

7. Reinstall the side covers in reverse order (Steps 3, 4, and 5).

8. Connect the power cord to the wall outlet. Turn the printer power switch to the ON

position.

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Hard Disk Drive

Accessories

Hard Disk Drive

1. Ensure that the printer power switch is set to the OFF <O> position.

2. Disconnect the power cord from the wall outlet.

3. Remove the inside panel (see “Memory Expansion Module” on page 8-20).

4. Locate the area of the controller identified as “Hard Disk”. Ensure that there is a plastic

female insert fitted into the board into which the supplied plastic rivet can be fitted in

stage 8. Align the hard disk within the designated area and gently move up to ensure the

44-pin male connector of the hard disk is connected to the 44-pin female connector on the

controller assembly.

5. Be sure to align the Hard Drive as depicted by the alignment drawing on the controller,

making sure that the two top pins to the left of the connector are free standing and not

connected. Your Hard Disk comes with a mounting bracket installed. This must be in

place to help guide the disk into the correct pins and to secure the disk in place.

6. If there is improper alignment, remove the Hard Drive and reinstall.

NOTE:

Improper alignment will damage the hard drive and the printer.

7. Insert the plastic rivet through the aligned hole until it clicks.

8. Reinstall the covers in reverse order (see “Memory Expansion Module” on page 8-20–

Steps 3, 4, and 5).

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Compact Flash (CF) Card

Accessories

9. Connect the power cord to the wall outlet.Turn the printer power switch to the ON

position. When ready the printer may advise to press the select key to format the hard

drive. This has to be done so that the hard drive can be used.

The installation of your Hard Disk option in your printer is now complete.

Compact Flash (CF) Card

1. Carefully review the safety precautions in the front of this guide before starting this

installation procedure.

2. Ensure that the printer power switch is set to the OFF <O> position.

3. Disconnect the power cord from the wall outlet.

4. Remove the inside panel (see “Memory Expansion Module” on page 8-20).

5. Locate the CF socket as shown below. Align the CF Card with the socket and carefully

insert the cardCarefully align the Compact Flash card to the socket so that the notch on

both sides of the Compact Flash are uppermost and insert into the socket.

6. Reinstall the side covers in reverse order (see “Memory Expansion Module” on page

8-20– Steps 3, 4, and 5).

7. Connect the power cord to the wall outlet. Turn the printer power switch to the ON

position.

8. When ready, the printer may advise to press the select key to format the Compact Flash.

The installation of the CF Card option in your printer is now complete.

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Chapter 9: Troubleshooting

This chapter provides information to help you trouble

shoot problems. It explains what to if the printer is not

printing at all, is not printing correctly, or if error messages

are displayed.

In this Chapter...

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Poor Print Quality

Troubleshooting

Poor Print Quality

Paper Is Output Blank or All Black

Status

Items to check

Action

Nothing is printed.

Is the seal of the Toner Cartridge pulled out?

Pull out the seal.

Are two or more sheets of paper fed

simultaneously?

Remove and fan the papers well. Then load

them again.

Is the Toner Cartridge defective or damaged?

Is the Toner Cartridge correctly set?

Printer may have malfunctioned.

Replace it with a new Toner Cartridge.

Reset the Toner Cartridge correctly.

Contact Technical Support.

The entire paper is printed

black.

Is the Toner Cartridge defective or damaged?

Printer may have malfunctioned.

Replace it with a new Toner Cartridge.

Contact Technical Support.

Printout Is Faded, Stained, Missing, Wrinkled, or Blurred

Status

Items to check

Action

Printing is faded and

blurred.

Is the correct type of paper used?

Load the correct type of paper.

Is the paper damp?

Replace with paper from a new ream.

Replace with a new Toner Cartridge.

Push down the levers.

Is the Toner Cartridge defective or damaged?

Is it time to replace the Toner Cartridge?

Are the levers at both ends of the Fuser Unit

pushed up?

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Poor Print Quality

Troubleshooting

Status

Items to check

Action

Black spots are printed.

Is the correct type of paper used?

Load the correct type of paper.

Is the Toner Cartridge defective or damaged?

Ensure that you are not printing outside the

non printable area. This is within 4 mm of the

paper edge

Replace it with a new Toner Cartridge.

Black streaks are printed.

Is the Toner Cartridge defective or damaged?

Replace it with a new Toner Cartridge.

Dirt appears at equal

intervals.

The feed route of the paper may be stained.

Is the Toner Cartridge defective or damaged?

Print a few pages to remove the stains.

Replace it with a new Toner Cartridge.

Hair-like streaks are

printed inside or outside

the black halftone areas.

Are you using paper that has been left

unwrapped for a long period of time

(especially when the humidity is low)?

Replace with paper from a new ream.

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Poor Print Quality

Troubleshooting

Status

Items to check

Action

Shadows are printed

around black filled areas.

Are you using paper that has been left

unwrapped for a long period of time

(especially when the humidity is low)?

Replace with paper from a new ream.

White dots appear in black

filled areas.

Is the correct type of paper used?

Load the correct type of paper.

Is the Toner Cartridge defective or damaged?

Replace it with a new Toner Cartridge.

Printed image smudges

when rubbed with your

finger.

Is the paper damp?

Replace with paper from a new ream.

Load the correct type of paper.

Is the correct type of paper used?

Printed image appears

partially blank.

Is the paper damp?

Replace with paper from a new ream.

Load the correct type of paper.

Is the correct type of paper used?

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Poor Print Quality

Troubleshooting

Status

Items to check

Action

Image is printed at an

angle.

Are the paper tray guides set in the correct

positions?

Set the length guide and width guide in the

correct positions.

Image is printed at an

unexpected location.

Vertical blanks appear.

Is the Toner Cartridge correctly set?

Reset the Toner Cartridge correctly.

Replace it with a new Toner Cartridge.

Is the Toner Cartridge defective or damaged?

Paper is wrinkled.

Is the correct type of paper used?

Load the correct type of paper.

Is the paper damp?

Replace with paper from a new ream.

Load the paper correctly.

Is the paper correctly set?

Envelopes are wrinkled.

Envelopes may be wrinkled depending on the

type used.

Open the rear cover of the printer and push up

the levers at both ends of the Fuser Unit.

Wrinkles can be reduced.

After printing the envelopes, you must return

the levers to their original positions.

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No Power

Troubleshooting

Status

Items to check

Action

Text is blurred.

Is the paper damp?

Replace with paper from a new ream.

Load the correct type of paper.

Is the correct type of paper used?

No Power

Status

Items to check

Action

There is no power.

Is the power switched off?

Press the printer switch to the position to turn

the power on.

Is the power cord disconnected or not securely Switch off the power and connect the cord to the

connected?

power outlet and printer again. Then, switch on

the power.

Is the power cord connected to a power outlet

with the correct voltage?

Connect the printer exclusively to an outlet with a

suitable voltage rating and current rating.

Power is interrupted

frequently.

Printer may have malfunctioned.

Switch off the power to the printer, remove the

plug from the power outlet and contact Technical

Support.

Is the power cord disconnected or not securely Switch off the power and connect the cord to the

connected?

power outlet and printer again. Then, switch on

the power.

Cannot Print

Status

Items to check

Action

Print instruction was sent but

processing did not start.

Is the fault indicator lit?

Is the print-ready indicator off?

Carry out the action according to the

status of the indicator.

Is there any message displayed on the

Operator panel?

Check the message, then carry out the

action.

Is there any message displayed in the

computer?

Check the message, then carry out the

action.

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Printing is Not Clear

Troubleshooting

Printing is Not Clear

Status

Items to check

Action

Transparencies are not printed clearly.

Are the correct type of transparencies

used?

Load the correct type of transparencies.

Are the transparencies correctly loaded

in the paper tray?

Load the transparencies correctly in the

paper tray.

Postcards are not printed clearly.

Envelopes are not printed clearly.

Are the correct type of postcards used?

Load the correct type of postcards.

Are the postcards correctly loaded in

the paper tray?

Load the postcards correctly in the

paper tray.

Are the correct type of envelopes used? Load the correct type of envelopes.

Are the envelopes correctly loaded in

the paper tray?

Load the envelopes correctly in the

paper tray.

Paper Incorrectly Fed

Status

Items to check

Action

Paper cannot be fed.

Is the paper correctly set?

Load the paper correctly. For

Paper jams occur.

Multiple sheets of paper are fed.

Paper is fed at an angle.

transparencies, postcards or envelopes,

fan them well first to allow air to enter

between each sheet before loading.

Is the paper damp?

Replace with paper from a new ream.

Load the correct type of paper.

Is the correct type of paper used?

Is the paper tray pushed in?

Push the paper tray completely into the

printer.

Is the paper jammed?

Remove the jammed paper.

Is the printer placed on a flat location?

Place the printer on a stable surface.

Are the paper tray guides set in the

correct positions?

Set the length guide and width guide in

the correct positions.

Did you print any picture postcards?

Clean the feed roll.

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Noise

Troubleshooting

Noise

Status

Items to check

Action

Strange noise occurs.

Is the printer placed on a flat location?

Is the top cover open?

Shift the printer to a stable surface.

Close the top cover tight.

Is the paper tray pushed in?

Push the paper tray completely into the

printer.

Are there foreign objects inside the

printer?

Switch off the power and remove any

foreign objects inside the printer.

If the object cannot be removed unless

the printer is disassembled, contact

Technical Support.

Error and Warning Messages

Your printer’s Operator Panel provides you with information and troubleshooting help. When

an error or warning condition occurs, the Operator Panel displays a message informing you of

the problem.

Warning Messages

The following table lists warning messages, possible causes, and the actions required to correct

each cause. When Warning messages are displayed, the printer continues to operate.

Warning Message

Line 2 of display

Possible Cause

Action

Paper Out Tray 1

Paper Out Tray 2

Paper Out Tray 3

Paper Out Tray 4

Output Tray Full

Offset Tray Full

Toner Low

There is no paper in Tray 1.

There is no paper in Tray 2.

There is no paper in Tray 4.

The Standard Output Tray is full.

The Offset Catch Tray is full.

The toner is low.

Add paper to the tray.

Remove paper from the tray.

Replace the Toner Cartridge soon. Users can

press the Start button to continue printing with

low toner. See “System Menu” on page 3-15

for more information.

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Error and Warning Messages

Troubleshooting

Error Messages

The table below lists error messages, the possible causes of each error, and the actions required

to recover from each error. When Error messages are displayed, the printer stops printing and

user intervention is required before printing can continue.

Error Message Line 1

Error Message Line 2

Possible Cause

Action

Exit Jam

Remove Paper

There is a paper jam inside Remove the jammed paper from the

Offset Tray Jam

Duplex Jam

the printer.

indicated location.

Cover Open

Close Top Cover

Close Rear Cover

Close OCT Cover

The top cover is open.

The rear cover is open.

Close the top or rear cover.

Close the rear cover.

The offset tray cover is

open.

Close the offset tray cover.

Ready

Tray 1 Missing

Tray 2 Missing

Tray 3 Missing

Tray 1 is not in the printer. Insert the tray.

Tray 2 is not in the printer. Insert the tray.

Tray 3 is not in the

optional feeder.

Insert the tray.

Ready

Tray 4 Missing

Tray 4 is not in the

optional feeder.

Insert the tray.

Load Paper Tray1

Load Paper Tray2

Load Paper Tray3

Load Paper Tray4

Paper Size Error

Paper Size/Paper Type

Paper Size/Press Start

Tray 1 is empty.

Tray 2 is empty.

Tray 3 is empty.

Tray 4 is empty.

Load paper into the tray.

The paper size is not

supported by the printer.

Check paper size specifications and load

paper that meets specifications.

Output Tray Full

Offset Tray Full

Toner Missing

Remove Paper

Install/Reset

The Standard Output Tray

is full.

Remove paper from the tray.

The Offset Catch Tray is

full.

Remove paper from the tray.

The Toner Cartridge is

missing or not installed

correctly.

Install the Toner Cartridge or reinstall

the toner correctly.

ID Mismatch

Restart Printer

Wrong Toner Cartridge is

installed.

Remove Toner Cartridge and install the

correct one.

Press the next key several times noting

all the numbers shown. Power the printer

off and wait 30 seconds and power on

again. Contact your printer support desk

if the error reoccurs quoting the numbers

displayed.

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Error and Warning Messages

Troubleshooting

Error Message Line 1

ROS Failure

Error Message Line 2

Possible Cause

Action

Call Service

The ROS has failed.

The fuser has failed.

Turn the printer off, then turn it on. If the

problem reoccurs, contact an authorized

service provider.

Fuser Failure

Offset Tray Fail

The offset tray was

removed or has failed.

Duplex Failure

Call Service

The duplexer was

removed or has failed.

Main Motor Fail

Engine Nv Fail

Fan Failure

Call Service

The main motor has failed.

The engine has failed.

The fan has failed.

Offset Tray Fail

OCT Error. Offset Catch

Tray failure

Call Service

Replace cartridge

None

Toner Low

Toner Cartridge reaching

end of life

Canceling Job

Consuming xxx

Printer has received a

command to cancel the

current job.

Code FLASH Error

Upgrade Firmware

The printer has detected

that the operating code is

corrupt.

Reload the printer flash code via the

parallel port.

CF Unformatted

DISK Error

Select To Format

SELECT To Format

File Error 25

An unformatted Compact

Flash option was installed

Press Select to format the CF

Press Select to format the disk

Check firmware file

An unformatted hard disk

option was installed

File Error 00

through

Firmware Upgrade error

File Error 26

Firmware Upgrade error:

Bad header

Transmission error: check cabling and

restart

File Error 27

Firmware Upgrade error:

Bad checksum

Transmission error: check cabling and

restart

File Error 29

Firmware Upgrade error:

Wrong printer type

Firmware is for wrong printer

Initializing

Second stage of printer

boot cycle

None

Normal Printer Operation

IPADDR Collision

Press Start

The IP address in the

Have the network administrator check

printer is duplicated on the assigned addresses

network

JOBLIB Error 01

JOBLIB Error 02

Press Start

JobLibrary datastream

missing a Job Name.

Ensure the Job Name is entered

JobLibrary datastream

missing a User Name

Ensure the User Name is entered

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Error and Warning Messages

Troubleshooting

Error Message Line 1

Error Message Line 2

Possible Cause

Action

JOBLIB Error 03

Press Start

JobLibrary private mode

datastream missing PIN.

Ensure the PIN is entered

JOBLIB Error 04

Press Start

JobLibrary datastream

attempted to overwrite a

Private job, but PIN did

not match.

Ensure the PIN matches or change the

Job Name

JOBLIB Error 05

Load Paper Tray x

Press Start

JobLibrary has insufficient Delete unneeded files from the printer

storage

disk

Media size and type

The requested size and

type of paper was not

sensed in the tray

Load paper of the size and type noted.

Use the Status key to check that paper

size and type is correct for the tray.

First stage of printer boot

cycle

None

Normal Printer Operation

Maintenance Reqd

Printer has reached the

maintenance interval of

200,000 pages.

Press Start to acknowledge the

condition. Please contact your dealer or

authorized service representative for

assistance in maintenance.

Mem Size Changed

xxxM (Was xxxM)

Printer recognizes that

optional memory was

installed or removed

Press Start to acknowledge

Net1: Comm Error

Net1: Error 1

Press Start

Communications error

with optional interface

Remove the optional interface and

restart the printer. Call service.

Serial interface option:

overrun error

Verify that the handshaking protocol

settings match between the printer and

the host.

Net1: Error 2

Net1: Error 3

Net1: Error 4

Press Start

Serial interface option:

parity error

Verify that the parity settings match

between the printer and the host.

Serial interface option:

framing error

Verify that the serial settings match

between the printer and the host.

Serial interface option:

flow control error

Verify that the handshaking protocol

settings match between the printer and

the host.

Not Ready

Printer is offline

Controller failure

Press Start

NVRAM Failure xx

Restart printer. If the problem reoccurs,

call service

Out Of Memory

Panel Locked

The job is too complex for

the installed memory

Add optional memory

The printer panel has been

locked to prevent changes

Contact the administrator

Power Save Mode

Printer is in power save

mode

None

Normal Printer Operation

Printer automatically returns to normal

mode when data is received.

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Error and Warning Messages

Troubleshooting

Error Message Line 1

Error Message Line 2

Possible Cause

Action

Printing

Job printing

None

Normal Printer Operation

Processing

Ready

Data received

None

Normal Printer Operation

Printer is ready and idle

None

Normal Printer Operation

Resetting

Printer has received a

command to reboot

None

Normal Printer Operation

User FLASH Error

Waiting

Select To Format

An unformatted user flash

option was installed

Press Select to format the flash

Partial data received

Wait for the remaining data to be

received.

Normal Printer Operation

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Chapter 10: Clearing Paper Jams

When there is a paper jam, refer to the following

procedures and follow the instructions.

In this Chapter...

•

At the Paper T r ays

At the Fuser Unit

CAUTION: Never touch areas labeled as “High

Voltage.” Never touch a labeled area found on or

near the heat roller. If a sheet of paper is wrapped

around the heat roller, do not try to remove it by

yourself to avoid injuries or burns. Switch off the

machine immediately, and contact your service

provider.

T r ay

NOTE:

Paper jams could be due to the printer installation

environment and type of paper used.

The diagram below shows the printer with the two optional

tray modules, duplex module, and Offset Catch Tray

installed.

NOTE:

If the jammed paper is removed without opening the

top cover, you still need to open and close the top

cover. Doing this will remove the error message.

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At the Paper Trays

Clearing Paper Jams

At the Paper Trays

1. Pull the paper tray out of the printer.

The paper tray must be pulled out completely. If the paper tray is pulled out halfway and

pushed in again, the paper may be damaged.

NOTE:

If the paper is jammed inside the printer and behind the first level paper tray, pull out both the first

and the second level paper trays.

NOTE:

If the paper is jammed inside the printer and behind the second level paper tray, pull out only the

second level paper tray.

2. Remove any wrinkled paper in the paper tray.

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At the Paper Trays

Clearing Paper Jams

3. Remove any paper jammed inside the printer.

NOTE:

If the printer is installed with the two optional tray modules, examine the interior of all the tray

modules.

4. Push the paper tray completely into the printer.

5. Open and close the top cover to clear the Jam message.

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At the Fuser Unit

Clearing Paper Jams

At the Fuser Unit

1. Remove any paper from the Standard Output Tray.

NOTE:

If the duplex unit is installed, open the cover of the Duplex module first. See“At the Duplex

Module” on page 10-8.

2. Lift the second lever from the top left corner of the back of the printer.

3. Open the rear cover.

NOTE:

Do not touch any parts inside the printer.

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At the Fuser Unit

Clearing Paper Jams

4. Open the cover of the Fuser Unit and remove any jammed paper. If paper is torn, check

for any remaining torn pieces of paper.

The Fuser Unit is hot. Be careful not to touch it as you can get burned.

Make sure that the levers at both ends of the Fuser Unit are returned to the positions they were in

before clearing the jam.

If you let go of the cover of the Fuser Unit, it will return to its original position.

5. Close the rear cover.

NOTE:

Make sure that the levers at the rear of the printer, as shown in the diagram, are returned to the

positions they were in before clearing the jam.

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At the Toner Cartridge

Clearing Paper Jams

6. Open and close the top cover to clear the Jam message.

At the Toner Cartridge

1. Remove any paper in the Standard Output Tray.

2. Open the top cover to clear the Jam message.

NOTE:

Do not touch any parts inside the printer.

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At the Toner Cartridge

Clearing Paper Jams

3. Hold the Toner Cartridge by the grip and pull it out slowly. Then place it on a flat surface.

NOTE:

To prevent the toner from getting the surface dirty, lay a piece of paper down to place the Toner

Cartridge on.

4. Remove Tray 1.

5. Examine the interior from which the Toner Cartridge has been taken out and remove any

jammed paper. By rotating the rollers as shown in the diagram, the paper will be loosened

and can be removed easily. If paper is torn, check for any remaining torn pieces of paper.

6. Hold the Toner Cartridge by the grip and insert it into the slot inside the printer.

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At the Duplex Module

Clearing Paper Jams

NOTE:

Do not touch any parts inside the printer. Ensure that the Toner Cartridge is correctly installed.

7. Close the top cover securely.

At the Duplex Module

Duplex at the paper exit

1. Examine the paper exit and remove any jammed paper. If paper is torn, check for any

remaining torn pieces of paper.

NOTE:

If the paper is difficult to remove, carry out the operation in the following section, See “Duplex at

the interior of the top cover” on page 10-9

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At the Duplex Module

Clearing Paper Jams

2. Open and close the top cover to clear the Jam message.

Duplex at the interior of the top cover

1. Lift the lever at the top left hand side of the duplex module to unlock it and open the top

cover of the duplex module.

2. Examine the interior of the top cover and remove any jammed paper. If paper is torn,

check for any remaining torn pieces of paper.

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At the Offset Catch Tray

Clearing Paper Jams

3. Close the top cover of the duplex module to clear the Jam message.

At the Offset Catch Tray

1. Open the Offset Catch Tray cover by pulling the tab at the top left of the cover.

2. Remove any jammed paper.

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At the Offset Catch Tray

Clearing Paper Jams

3. Close the Offset Catch Tray cover.

4. Lift up the second lever from the top left corner of the back of the printer to open the rear

cover.

5. Remove any jammed paper. If paper is torn, check for any remaining torn pieces of paper.

The Fuser Unit is hot. Be careful not to touch it as you can get burned. Make sure that the levers

at both ends of the Fuser Unit are returned to the positions they were in before clearing the jam.

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At the Offset Catch Tray

Clearing Paper Jams

6. Close the rear cover to clear the Jam message.

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Chapter 11: Windows Utilities

A variety of Windows utilities are available with your

printer. During installation, you can choose to install any of

these utilities. If you have not installed a desired utility and

wish to, rerun the installation and select the desired utility.

These utilities allow direct communication with your

printer to accomplish specific tasks.

In this Chapter...

•

Font and Macro

Manager Utility

Font and Macro Manager Utility

Printer

MaintenanceUtility

The Font and Macro Manager (FMM) utility supports the

downloading of PCL soft fonts and macros to User Flash,

Compact Flash, and Disk. PCL font formats 0, 5, 15, and

20 can be stored on the Flash or Disk device. Advanced

filter control can be enabled by deselecting Default

Filtering in the Tools menu.

Direct PDF Utility

You can view these files on the Hard disk via the EWS.

11-1

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Status Monitor Utility

Windows Utilities

Status Monitor Utility

The printer Status Monitor utility runs on the Windows XP, Win2K, or Vista system to which

the printer is connected via a Parallel, USB, or network port. This utility communicates

bi-directionally with the printer to obtain status information about error conditions and status.

These conditions are reported using “pop-ups” on the screen.

PCL5 Tray Mapping Utility

This utility allows you to reassign the PCL5 tray ID selection sequences so an existing

application can be used to select the desired paper trays. The Tray Mapping Utility changes the

PCL5 tray IDs to custom values. This is useful to programs that generate printer data directly

without going through the Windows Printer Driver. Older MS-DOS programs are typically the

programs that require tray ID remapping. Once the tray IDs are changed, the new mapping

affects all users of the printer.

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PCL5 Tray Mapping Utility

Windows Utilities

To use the program:

1. Select the target printer.

The printer must be installed on a Windows system to be a target printer.

2. Enter new tray IDs.

3. Click OK.

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Direct PDF Utility

Windows Utilities

Direct PDF Utility

The printer’s Direct PDF Utility allows you to send a Version 1.3 PDF file directly to the printer

without the use of Adobe Acrobat on the host computer and without using the printer driver.

To start Direct PDF Print, right-click on the PDF document and select Direct PDF Print.

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Index

Symbols

Numerics

Accessing the Driver 4-6

Compact Flash Card 8-22

Components 2-1

Configuration Summary 3-2, 3-4

Configuration tab 4-3

Console Security 6-5

Consumable Message 6-5

Contrast 4-16

Conventions 1-1

Copies 3-6, 4-8, 5-5, 6-4

Counter Type 3-20

Cover Open 6-5

Active 3-2

Address Ranges/Permissions 6-5

adhesive backing 2-11

Administrator Address 6-5

Adobe 2-4

Advanced tab 4-7, 4-16

alkaline paper 2-11

Application access driver 4-6

Auto Configuration 4-3

Auto Resize 3-7, 5-6, 6-4

Auto tray changing 4-14

Automatically sensed 2-5

Custom Size 2-6, 3-7, 4-13

Custom Size Unit 3-8, 6-4

B5 2-5

Binding Edge 4-11

Blank or All Black 9-2

Blank Pages 3-7, 4-15, 6-4

Date & Time Settings 6-4

Date/Time Menu 3-17

Day 3-17

Default Gateway 6-5

Default Source 3-6, 6-4

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DHCP 6-5, 7-1

Direct PDF Utility 11-4

Disk 3-17

Font Source 3-13, 6-4

Font Substitution 4-17

Full-color transparencies 2-11

full-color transparencies 2-11

Functions Menu 3-16

Fuser Count 3-20

Display Area 6-2

Display Language 3-15, 6-3, 6-4

Duplex Module 2-2, 8-10, 10-8

Heat sensitive paper 2-11

Hewlett Packard Web Jet Administrative Com-

patibility 7-6

DX-B450P 1-1

Hex Print 3-16, 6-4

Hold After Print 4-21

Hold Only 4-21

Hour 3-17

Edge to Edge 3-8, 6-4

Embedded web server 6-1

Hub Link Speed/Duplex Configuration 7-3

I/O Port Configuration 7-3

IEEE 1284 2-2

Image Counter 3-20, 6-4

Image Options 4-16

Indicators 3-2

Info 3-2

Input tray linking 4-14

Install options in windows driver 4-3

Installing/uninstalling the duplex module 8-15

Installing/uninstalling the offset catch tray 8-15

Installing/uninstalling the tray module 8-2

Interface Menu 3-8

Internal Components 2-3

Invoice 2-5

IP Address 6-5, 7-1

Factory Defaults 3-15, 6-4

IP Filtering 6-5, 7-4

IPv4 6-1

IPv6 6-1, 6-5

IPv6 Implementation 7-5

Font and Macro Manager Utility 11-1

Font Number 3-13, 6-4

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Margin shift 4-11

Mass Storage Error 6-5

mDNS 6-5

Jam Recovery 3-16, 6-4

Jams 10-1

Job Accounting 4-18, 6-4

Job Accounting Menu 3-5

Job Handling 4-21

Job Handling tab 4-7, 4-18

Job Library 6-3

Job Library Menu 3-5

Job Offset 3-7, 4-12, 5-6

Job Poll Interval 6-5

Job retention 4-20

Media

suggested 2-9

Media Check 4-14, 5-6

Media Type 3-7, 5-6

Media Types 2-6

Memory Expansion Module 8-20

Menu 3-2

metal fasteners 2-11

Microsoft Windows operating systems 2-4

Minute 3-17

Job storage 4-20

Job Timeout 3-16, 6-4

Multiple Pages to Single Sheet 4-11

Left-navigation area 6-2

Network configuration settings 7-3

Lines Per Page 3-14, 6-4

Loading paper 2-11, 3-4, 4-13

Maintenance Reqd 9-11

Manual Feed 3-6, 4-16, 6-4

Manual IP 7-2

Object Identifiers 7-6

Off 2-4

Offline 6-5

Offset 4-12

Offset Catch Error 6-5

Manually install 4-3

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Offset Catch Tray 2-1, 5-6, 8-14, 10-10

Offset Catch Tray Rear Cover 2-2

Offset from GMT 3-17

On 2-4

PCL5 Tray Mapping Utility 11-2

PCL5c 2-4

PCL5e 2-4

PCL6 2-4

Operator Panel 2-1, 3-1

Operator Panel Menus

Optional Duplex Module 2-2

Optional Tray Module 2-1

Options 8-1

Poor Print Quality 9-2

POP3 6-5

Port 3-8

Orientation 1-2, 3-13, 4-9, 5-5, 6-4

Output Destination 4-9

Output Linking 3-7, 6-4

PostScript 3 2-4, 4-1

Power 9-6

Power Receptacle 2-2

Power Reset 6-3

Power Save 2-17, 3-15, 6-4

Power saver modes 2-17

PPD

Page Description Languages 2-4

Paper

Paper Larger Than A4/Letter Size 2-14

Paper Low/Paper Out 6-5

Paper Menu 3-6

Paper Size 2-5, 4-13, 5-5

Print Density 3-16, 6-4

Print Error Log 3-16

Print Fonts 3-16

Print PS Errors 3-13, 6-4

Print Server Name 6-5

Printer Properties 4-6

Printers and Faxes Menu 4-2

Printing Options 2-17

Printing Preferences 4-4

Parallel Setup 3-8, 6-4

PCL Menu 3-13

PCL5 4-1

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Specify Time Zone 6-4

Stained 9-2

Standard Output Tray 2-1

Status Information 3-18

Status Monitor Utility 11-2

Storage

Recoverable Error 6-5

Remote Printer Number 6-5

Re-send Interval 6-5

Reset Printer 3-16

Resolution 3-16, 4-16, 5-6, 6-4

Restore Configuration 6-4

Right width guide 2-13

Toner Cartridge 2-1, 2-3, 2-15, 10-6

Toner Low 3-15, 6-4, 9-8

Toner Low/Toner Out 6-5

Toner Page Count 3-20

Toner Page Count 6-4

Toner Save 4-16

Toner Saver 3-16, 5-6, 6-4

too thick 2-11

Safety 1-2

Sample Print 4-21

Save Configuration 6-4

Separator Page 3-7, 6-4

Serial RS-232 2-2

Serial Setup 3-9, 6-4

Server 2003 2-4

Server 2008 2-4

Service Call Required 6-5

Sheet Counter 3-20

Skip Blank Pages 4-15

SMTP 6-5

too thin 2-11

Top Cover 2-3

Transfer Roll Cartridge 2-3

Transparencies 2-7

Transparency 2-6

Trap/Email Alerts 6-5

Traps 7-6

Tray 1 2-1

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Tray Linking 3-7, 6-4

Tray Module 2-1, 8-2

Tray Settings 4-12

Treated colored paper 2-11

Wait Timeout 3-15, 6-4

Warning messages 9-8

Watermark 4-21

Watermark tab 4-7, 4-21

Windows Driver 4-1

Windows Utilities 11-1

Usage Count 3-20, 6-4

view

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SHARP ELECTRONICS CORPORATION

1 Sharp Plaza, Mahwah, New Jersey 07495-1163.

www.sharpusa.com

SHARP ELECTRONICS OF CANADA LTD.

335 Britannia Road East, Mississauga, Ontario, L4Z 1W9

This manual has been printed using a vegetable-based soy oil ink

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