NV36 Series
Owner’s Gu
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Contents
Important Safety Instructions
Getting Started
2
Thank you for
purchasing
4
the Shark®
Using the Vacuum
6
Navigator™
Upright Vacuum.
Cleaning with the Vacuum Accessories
Emptying the Dust Cup Assembly
Proper Care of Your Vacuum
Troubleshooting
7
8
9
10
11
12
13
Checking for Blockages
Maintenance
Warranty and Registration
1
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IMPORTANT SAFETY INSTRUCTIONS
For Household Use Only
WHEN USING YOUR SHARK® NAVIGATOR™
GENERAL ELECTRICAL SAFETY:
UPRIGHT VACUUM, BASIC SAFETY
PRECAUTIONS SHOULD ALWAYS BE
FOLLOWED, INCLUDING THE FOLLOWING:
1. Unplug from electrical outlet when not in use
and before servicing.
2. DO NOT use vacuum with a damaged cord or
plug.
READ ALL INSTRUCTIONS BEFORE USING
YOUR SHARK® NAVIGATOR™ UPRIGHT
VACUUM.
3. DO NOT pull or carry vacuum by the cord.
4. DO NOT unplug by pulling on cord; to unplug,
grasp the plug, not the cord.
POLARIZED PLUG:
5. DO NOT handle plug or vacuum cleaner with
This appliance has a polarized plug (one blade
is wider than the other). As a safety feature, this
plug will fit into a polarized outlet only one way.
Do not force into the outlet or try to
modify the plug to fit.
wet hands.
6. DO NOT run the vacuum over the power cord.
7. DO NOT close a door on the cord.
8. DO NOT pull cord around sharp corners.
9. DO NOT leave appliance when plugged in.
10. Keep power cord away from heated surfaces.
11. Turn off all controls before plugging or
unplugging vacuum cleaner.
12. Always turn off this appliance before connecting
or disconnecting the motorized nozzle
HOSE ATTACHMENTS:
13. DO NOT use if air flow is restricted; if the air
paths, the hose or the extension tube become
blocked, turn the vacuum cleaner off. Remove
all obstructions before you turn on the unit
again.
WARNING:
TO REDUCE THE RISK OF ELECTRIC
SHOCK OR INJURY DO NOT USE
OUTDOORS OR ON WET SURFACES.
14. Keep the end of the hose, wands and other
openings away from face and body.
15. Keep rotating brush and suction openings away
from hair, face, fingers, uncovered feet or loose
clothing.
16. Only use manufacturer’s recommended
attachments.
2
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GENERAL USE:
GENERAL CLEANING:
17. Use only as described in this manual.
18. DO NOT put any objects into openings.
19. Keep your work area well lit.
25. DO NOT run the vacuum over large-sized
objects.
26. DO NOT pick up hard or sharp objects such as
glass, nails, screws or coins that could damage
the vacuum cleaner.
20. Keep the vacuum moving over the carpet
surface at all times to avoid damaging the
carpet fibers.
27. DO NOT pick up smoking or burning objects
such as hot coals, cigarette butts or matches.
21. DO NOT place vacuum on unstable surfaces
28. DO NOT pick up flammable or combustible
materials such as lighter fluid, gasoline,
kerosene or use in areas where they may be
present.
such as chairs or tables.
22. DO NOT allow young children to operate the
vacuum or use as a toy.
23. DO NOT use vacuum cleaner if it has been
dropped, damaged, left outdoors or submerged
in water. Return to EURO-PRO Operating LLC
for examination, repair or adjustment.
29. DO NOT pick up toxic solutions such as
chlorine bleach, ammonia or drain cleaner.
30. DO NOT use in an enclosed space where
vapors are present from paint, paint thinner,
moth-proofing substances, flammable dust or
other explosive or toxic materials.
CYCLONIC CHAMBER/DUST CUP/FILTERS:
24. Before turning on the vacuum:
31. DO NOT vacuum up any liquids.
• Make sure that dust cup, cyclonic chamber
and all filters are in place after routine
maintenance.
32. DO NOT immerse vacuum cleaner in water or
other liquids.
33. DO NOT use outdoors or on wet surfaces; use
• Make sure that all components and filters are
thoroughly dry after routine cleaning.
only on dry surfaces.
34. Use extra care when cleaning on stairs.
• Only use filters and accessories provided by
EURO-PRO Operating LLC [Failure to do so
will void the warranty].
SAVE THESE
INSTRUCTIONS
3
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Getting Started
4
A
C
E
5
F
B
D
G
3
7
2
H
I
Your Shark® Navigator™
Upright is easy to assemble:
4
5
Slide the handle assembly
into the upright unit aligning
the hose hook on the handle
assembly with the power cord
hooks on the back of the unit.
FIRST THING’S FIRST, YOU
NEED TO KNOW WHAT’S IN THE
BOX YOU JUST OPENED:
1
Lay your vacuum body on a
level surface.
2
Slide the electrical connection
from the power nozzle into the
main body to click into place.
Secure the handle assembly in
place with included nut/bolt
(shipped attached to handle
assembly).
A Vacuum Body
B
C
Floor Power Nozzle
Handle Assembly
3
Connect the hose from the main
body to the power nozzle; push
with a slight turning motion to
create a snug fit.
D Super Stretch Hose
6
7
Place the vacuum in the upright
position.
E
F
G
Cleaning Wand
Pet Hair Power Brush
Cleaning Attachments
Store the Crevice Tool, Dusting
Brush and Cleaning Wand on
the unit.
H 24” Crevice Tool
I
Extended Reach Kit
J
*
Accessory Bag (not shown)
Note: Optional tools are available for sale
for any NV36 model: 1-800-798-7398.
4
TOLL FREE: 1-800-798-7398
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8
9
c
d
a
b
9
To store the vacuum:
IMPORTANT:
8
Attach the Super Stretch Hose:
For suction to reach the Floor
Power Nozzle, the Cleaning
Wand and Super Stretch Hose
must be attached securely on
the vacuum body.
When storing your vacuum,
a) Snap hose into swivel
wind the cord around the two
cord holders and secure with
cord clip:
connector
b) Route under anti-tip hook
c) Route over upper hose
holder
• Quick Cord release at the
top of the unit – place in the
upright position.
10 To carry the vacuum:
d) Press securely onto cleaning
With the unit in the standing
position, lift by the Dust Cup
Handle.
wand
• Cord holder near the base –
turn it until it is pointing down.
IMPORTANT:
To prevent vacuum from
tipping, secure hose under the
anti-tip hose hook.
CAUTION: When lifting or
carrying, DO NOT press Dust
Cup Assembly release button.
To release the cord, turn the Quick
Cord release to the left or right.
Store the Extended Reach Kit,
the Pet Hair Power Brush and
the 24" Crevice Tool in the
accessory bag when not in use.
5
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Using the Vacuum
IMPORTANT: To protect your
carpets, the brushroll will only
turn on when you have pulled
the handle back towards you and
released the Floor Power Nozzle.
Bare Floors / Tools
4
OFF
Carpets
1
Indicator Light
Your Shark® Navigator™ Upright
Vacuum can be used to clean bare
floors or carpets – with the click of
a switch.
4
When cleaning carpets:
IMPORTANT:
Your Brushroll Indicator Light
will illuminate solid green when
the brushroll is on, or solid red if
there is a blockage. This feature
is designed to protect your
Lifetime Belt that powers your
brushroll. See Checking for
Blockages on page 11.
Ensure you have pulled the
handle towards you and select
the “II" - Brushroll On position
to agitate the carpet fibers for
deeper cleaning performance.
Stand the vacuum into the upright
position.
Plug in the vacuum.
When cleaning bare floors:
1
Start with the Power Switch in
Select the "I" - On position for
suction only cleaning to avoid
scattering dirt while cleaning.
the “O" - Off position.
NOTE: The height of your power
nozzle has been optimized
for easy pushing and superior
cleaning on all floor types, so
there is no need to make any
height adjustments as you
transition to different floor &
carpet types.
2
Place your foot on the Floor
Power Nozzle and pull handle
towards you.
3
Set the Power Switch to desired
cleaning setting.
6
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Cleaning with the Vacuum Accessories
1
5
6
4
3
2
Extended Reach
Cleaning Kit
5
6
4
3
2
Using the Cleaning Wand:
Stand the vacuum into upright
position.
Remove the Cleaning Wand
(with hose attached) from the
unit.
Vacuum Accessories
Push the selected tool into the
end of the Cleaning Wand.
Your vacuum comes with a Super
Stretch Hose and Cleaning Wand.
Use one or the other to attach your
cleaning accessories.
Before cleaning with your
accessories:
3
4
5
6
Pet Hair Power Brush
Dusting Brush
Stand vacuum into upright position.
Secure Super
Stretch Hose in
the anti-tip hose
hook to prevent
tipping.
1
Using the Super Stretch Hose:
Crevice Tool
Stand the vacuum into upright
position.
24” Crevice Tool
Extended Reach Cleaning Kit
Includes an extra Cleaning Wand and
extra Super Stretch Hose.
Increases your cleaning
reach to over 27 feet!
Remove the hose from the
Cleaning Wand.
Select the “I" - On position for
suction only cleaning.
Push the selected tool into the
hose connector.
DO NOT pull vacuum cleaner
around by the hose.
To order additional parts and accessories,
1-800-798-7398.
DO NOT overextend the hose.
7
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Maintenance
CAUTION:
For best results empty the Dust Cup
after each use; empty several times
during prolonged usage. or when it
reaches the MAX fill line.
Unplug the vacuum;
failure to do so might
result in electric
shock.
NEVER OVER-FILL THE DUST
CUP.
Stand vacuum into upright position.
Turn vacuum off.
1
2
3
To empty the Dust Cup:
3
Option B: For Allergy Sufferers:
Note: Some dust and debris
may remain in the top of your
dust cup on or near the metal
screen. It is not necessary to
completely remove this material
before continuing to vacuum;
Shark® advanced cyclonic action
will sweep the metal screen
clean once you begin to refill
your dust cup.
Wrap a trash bag around the
Dust Cup leaving space at the
bottom for the door to swing
open.
1
Grip carry handle and press
the Dust Cup release button to
remove.
2
Option A: For Quick Empty:
Insert Dust Cup deep inside
trash receptacle to contain dust
and debris.
Locate the Dust Cup Door
release button within the trash
bag and press to release as you
shake the dust cup to empty
dust and debris.
Press the bottom Dust Cup
release button; tap container
gently to dislodge and release
dust and debris.
Snap the bottom door in place.
Note: Option B can also be per-
formed outside of the home to
further minimize releasing dust
back into the air. Carry just the
Dust Cup and trash bag outside.
Snap door in place.
Important: If the Dust Cup
Door does not swing open after
pressing the release button,
push the door open using the
bottom door tabs.
8
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COMPONENT
MAINTENANCE SCHEDULE
Dust Cup
Empty each time you vacuum.
1
2
3
4
Pre-Motor Foam Filter
Pre-Motor Felt Filter
Post-Motor Filter
Rinse and air dry every 3 months under normal use.
Rinse and air dry every 3 months under normal use.
Clean once every 12 months under normal use.
DO NOT operate the vacuum without ALL the filters in place.
DO NOT operate the vacuum with WET filters.
ꢀIMPORTANT: Loss of Suction may
occurꢀif foam filters are not cleaned
every 3 months. Rinse and allow to air dry
completely.
Foam filters may appear dirty after use - this
is normal.
Pre-Motor
Foam Filter
Felt Filter
Post Motor
Filter
To clean the post-motor filter:
1
Remove the filter cover from the front of the
vacuum by pulling up on the tab and pulling the
cover away from the vacuum.
2
3
Take out the filter by pulling it straight out.
Turn the filter over so that the dirty side is on
the bottom and vigorously tap it clean against a
garbage can to remove any dust.
To clean the pre-motor filters:
1
Remove the dust cup.
4
Wash the filter under the tap using lukewarm
water with the dirty side face down until the water
runs clear.
2
Pull the 2 filters out from the top of the motor
base.
3
Rinse the filters thoroughly in lukewarm water until
the water runs clear.
DO NOT put the filter in the washing machine or
dishwasher.
DO NOT put the filters in the washing machine or
dishwasher.
NOTE: The material in the filter will discolor over
time. This is NORMAL and will not affect the
performance of the filter.
NOTE: The material in the filters will discolor
over time. This is NORMAL and will not affect the
performance of the filters.
5
6
7
Allow the filter to air dry for 24 hours. Do not use
a hair dryer or other heating methods to dry.
4
Squeeze out excess water and let air-dry for at
least 24 hours before replacing. Do not use a hair
dryer or other heating methods to dry.
Once the filter is dry, replace it back into the
vacuum.
Replace the cover by inserting the two tabs into
the holes at the bottom and then swinging the
cover up until it clicks into place.
5
Place the felt filter in first, then the foam filter.
Replace the dust cup.
6
9
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Troubleshooting
WARNING:
to reduce the risk of electric shock, the power cord must be disconnected
before performing maintenance/troubleshooting checks.
PROBLEM
POSSIBLE REASONS & SOLUTIONS
Check filters to see if they need cleaning. Follow instructions for rinsing
and drying the filters before re-inserting back into the vacuum. (See
“Maintenance” sections for instructions.)
Vacuum is not
picking up dirt.
Dust cup may be full; empty dust cup.
Check hose and hose connections for blockages; clear blockages if required.
If dust cup is empty, and attachment inlets are clear, check for other
blockages. (See “Checking for Blockages” for instructions.)
Vacuum lifts scatter rugs
(lightweight, movable
rugs).
Suction is powerful. Take care when vacuuming scatter-type rugs or rugs with
delicately sewn edges.
Check filters to see if they need cleaning. Follow instructions for rinsing
and drying the filters before re-inserting back into the vacuum. (See
“Maintenance” sections for instructions.)
Dust cup may be full; empty dust cup.
Airflow is restricted. No
suction or light suction.
Check hose, hose connections, nozzles and accessories for blockages; clear
blockages if required.
Close the suction release on the handle to increase suction power.
If dust cup is empty, and attachment inlets are clear, check for other
blockages. (See “Checking for Blockages” for instructions.)
Motorized floor brush
has become jammed or
has shut off.
Immediately turn off and unplug vacuum, disconnect the nozzle and remove
blockage before reconnecting and turning vacuum back on. (See “Checking
for Blockages” for instructions.)
This vacuum cleaner is equipped with a motor protective thermostat. If for
some reason your vacuum overheats, the thermostat will automatically turn
the unit off. Should this occur, perform the following steps to restart the
motor thermostat:
1. Move the On/Off switch to the “O” (Off) position.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters. (See “Maintenance” sections for
instructions.)
4. Check for blockages in hose, accessories and inlet openings. (See
“Checking for Blockages” for instructions.)
Vacuum turns off on its
own.
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Turn the On/Off switch to the “I” (On) position to restart the vacuum.
Note: If vacuum still does not start, contact Customer Service at:
1-800-798-7398.
10
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Checking for Blockages
Blockages may cause your vacuum
to overheat and shut down. If so,
clear the blockages, then follow the
instructions for Resetting the
Motor Thermostat on page 12.
WARNING: Never insert sharp
objects into any opening to clear
an obstruction.
2
1
IMPORTANT: Damages caused
while clearing or attempting to
clear blockages are not covered
under your product’s limited
warranty.
3
Unplug the vacuum
before checking for
blockages.
Reassemble all parts
securely before
operating vacuum.
1
Dust Cup Air Duct:
3
Floor Power Nozzle Hose
Connector:
Stand vacuum into upright
position.
Lay vacuum flat.
Remove Dust Cup Assembly and
empty Dust Cup if necessary.
Remove Nozzle Hose and check
for clogs.
Disconnect the Super Stretch
Hose.
Push the Hose Connector back
onto the Floor Power Nozzle.
Check Air Duct behind Dust Cup
for clogs; clear before replacing
Dust Cup Assembly.
4
Hose:
Stand vacuum upright.
1
Remove hose from both the unit
and Cleaning Wand ends.
2
Intake Opening behind the
Brushroll:
4
Inspect both ends and the length
of the hose for clogs.
Lay the vacuum flat to expose
brushroll.
Return the hose to the unit
Check opening behind the
brushroll for clogs.
Clear the opening.
2
3
Clear the brushroll; use scissors
to carefully cut away threads,
hair or other debris that might
be trapped in the bristles.
11
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Maintenance
Resetting the Motor Thermostat
A
Your Shark® Upright Vacuum is
equipped with a protective Motor
Thermostat. If the motor should
overheat, the thermostat shuts off
the power.
1
Cleaning the Pet Hair Power
Brush -
Slide locking latch (A) forward.
Gently tilt brush housing upward
to open.
IMPORTANT: DO NOT force; it
will not open all the way.
Remove debris from turbine
wheel and air passage.
Ordering Replacement Parts
To order additional parts and
accessories, go to
or call 1-800-798-7398.
PART
PART NO.
Wait 45 minutes for vacuum to cool;
then plug in the vacuum.
To reset the Motor Thermostat:
Super Stretch Hose
1114-FC
Move the Power Button to the
“O” – Off position.
Dusting Brush &
Crevice Tool
Turn the Power Switch to the
“I” – On position to start the
vacuum.
1115-FC
XF22
Unplug the vacuum.
Foam & Felt Filters
Turbo brush
Check for clogged hose or filter;
unclog hose and replace filter.
Refer to Checking for Blockages
on page 11.
137FFJ
1116-FC
1124-FC
Note: If vacuum still does not start,
contact Customer Service at:
1-800-798-7398.
Cleaning Wand
24"Crevice Tool
12
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Euro-Pro Five-Year (5) Limited Warranty
EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of
five (5) years from the date of the original purchase, when utilized for normal household use, subject to the following
conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period,
return the complete appliance and accessories, freight prepaid to:
• U.S.: EURO-PRO Operating LLC
For customer service support call 1-800-798-7398
• Canada: EURO-PRO Operating LLC
4400 Bois Franc, St. Laurent, Québec H4S 1A7
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or
replace it free of charge. Proof of purchase date and $16.99 to cover the cost of return shipping and handling must
be included.*
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require
replacement are specifically excluded from warranty.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit
at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been
tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse,
abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover
damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product
or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional
warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly
assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental
or consequential damages of any nature whatsoever. Some states do not permit the exclusion or limitation of
incidental or consequential damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or
province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase
date and to attach tag to item before packing with your name, complete address and phone number
with a note giving purchase information, model number and what you believe is the problem
with item. We recommend you insure the package (as damage in shipping is not covered by your
warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly
striving to improve our products, therefore the specifications contained herein are subject to change
without notice.
Product Registration
Please visit www.sharkclean.com or call 1-800-798-7398 to register your new Shark® product within ten (10)
days of purchase. You will be asked to provide the store name, date of purchase and model number along with your
name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering
you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying
instructions.
13
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Euro-Pro Operating LLC
USA: Newton, MA 02459
CAN: 4400 Bois Franc, St-Laurent, QC H4S 1A7
English: 1-800-798-7398
Copyright © Euro-Pro Operating LLC 2011
Printed in China
Illustrations may differ from actual product.
NV36-NV36A.E.110421.1
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