Shark Vacuum Cleaner MV2010WC User Manual

VAC-THEN-STEAM™  
MV2010WC  
OWNER’S GUIDE  
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MV2010WC_11_IB_ENG_100803.indd  
1
04/08/10 9:37 AM  
IMPORTANT SAFETY INSTRUCTIONS  
For Household Use Only  
19. Carefully remove the micro-fiber pad  
immediately after you have unplugged  
and allowed the appliance to cool.  
34.DO NOT run the cleaning unit over  
large-sized objects.  
WHEN USING YOUR SHARK® VAC-  
THEN-STEAM™, BASIC SAFETY  
PRECAUTIONS SHOULD ALWAYS  
8. To protect against a risk of electric  
35.DO NOT pick up hard or sharp objects  
such as glass, nails, screws or coins  
that could damage the cleaning unit.  
shock, DO NOT immerse the appliance  
into water or any other liquids.  
20.When cleaning the appliance, unplug  
the power cord from the electrical  
outlet and clean with a dry or damp  
cloth. Do not pour water or use  
alcohol, benzene or paint thinner on  
the unit.  
9. DO NOT handle plug or appliance  
BE FOLLOWED, INCLUDING THE  
36.DO NOT place appliance on unstable  
with wet hands or operate appliance  
surfaces such as chairs or tables.  
FOLLOWING:  
without shoes.  
37. DO NOT allow the cleaning unit to be  
10. DO NOT pull or carry by power cord,  
used as a toy.  
21. Extreme caution should be exercised  
when using this appliance to clean  
stairs.  
WARNING:  
TO REDUCE  
use power cord as a handle, close a  
door on the power cord, or pull the  
power cord around sharp edges or  
corners. Do not run appliance over  
cord. Keep power cord away from  
heated surfaces.  
38.Close attention is necessary when  
used near children.  
THE RISK OF FIRE, ELECTRIC  
SHOCK OR INJURY READ ALL  
INSTRUCTIONS BEFORE USING  
YOUR SHARK® VAC-THEN-STEAM™.  
22. Never use Steam function without  
micro-fiber pad attached.  
39.Keep hair, loose clothing, fingers  
and all parts of the body away from  
openings and moving parts.  
23.Keep your work area well lit.  
11. DO NOT unplug by pulling on power  
cord. To unplug, grasp the plug not  
the power cord. Do not use extension  
cords or outlets with inadequate  
current carrying capacity.  
DANGER OF SCALDING.  
40.Turn off all controls before plugging or  
24.Store appliance indoors in a cool,  
dry place.  
unplugging your Vac-Then-Steam™.  
Please use caution when using the  
steam function. The steam emitted  
from the appliance is very hot.  
WARNING: Your appliance is designed  
to clean non-carpeted, sealed hard  
floor surfaces that will withstand high  
heat. Do not use on unsealed wood or  
unglazed ceramic floors, on surfaces  
that have been treated with wax or on  
some no wax floors. The sheen may  
be removed by the heat and steam  
action. It is always recommended to  
test an isolated area of the surface to  
be cleaned before proceeding. We  
also recommend that you check the  
use and care instructions provided by  
the floor manufacturer.  
25.To avoid circuit overload, do not  
operate another appliance on the  
same socket (circuit) as the cleaning  
unit.  
12. DO NOT put any objects into the unit  
openings. Do not use the unit if any  
opening is blocked; keep free of dust,  
lint, hair and anything that may reduce  
airflow.  
1. Use the system only for its  
intended use.  
26.If an extension cord is absolutely  
necessary, an extension cord rated a  
minimum of 15 ampere, 14 gage cord  
should be used. Cords rated for less  
amperage may overheat. Care should  
be taken to arrange cord so that it  
cannot be pulled or tripped over.  
2. DO NOT use outdoors. Use only  
on dry, indoor surfaces.  
13. DO NOT put hands or feet under the  
Vac-Then-Steam™. Unit gets very hot  
and may burn.  
3. DO NOT leave the appliance  
unattended when plugged in. Always  
unplug the power cord from the  
electrical outlet when not in use and  
before servicing.  
14. Use ONLY on flat, horizontal surfaces.  
Do not use on walls, counters or  
windows.  
27. DO NOT store unit with damp/wet  
micro-fiber cleaning pad attached.  
4. DO NOT allow the appliance to be  
used by children. Close attention  
is necessary when used by or near  
children, pets or plants.  
POLARIZED PLUG:  
28.DO NOT use the vacuum cleaner  
15. DO NOT use on leather, wax polished  
furniture and floors, synthetic fabrics,  
velvet or other delicate, steam  
sensitive materials.  
TO REDUCE THE RISK OF ELECTRIC  
SHOCK, this appliance has a polarized  
plug (one blade is wider than the  
other). As a safety feature, this plug  
will fit into a polarized outlet only  
one way. If the plug does not fit fully  
into the outlet, reverse the plug. If it  
still does not fit, contact a qualified  
electrician.  
DO NOT  
ATTEMPT  
TO DEFEAT  
THIS SAFETY  
without dust cup and filter in place.  
29. DO NOT vacuum up any liquids.  
5. DO NOT operate the appliance with  
a damaged plug or cord, or if the  
unit has been dropped, damaged,  
left outdoors or dropped into water.  
To avoid the risk of electric shock,  
do not disassemble or attempt to  
repair the appliance on your own.  
Return the appliance to EURO-PRO  
Operating LLC (see warranty) for  
examination and repair. Incorrect re-  
assembly or repair can cause a risk of  
electrical shock or injury to persons  
when the appliance is used.  
30.DO NOT pick up anything that is  
burning or smoking such as cigarettes,  
matches or hot ashes.  
16. DO NOT add cleaning solutions,  
scented perfumes, oils or any other  
chemicals to the water used in this  
appliance as this may damage the unit  
or make it unsafe for use and void the  
warranty. If you live in a hard water  
area, we recommend using distilled  
water in your Vac-Then-Steam™.  
31. To reduce the risk of fire DO NOT use  
to pick up flammable or combustible  
liquids such as gasoline or use  
vacuum in areas where flammable or  
combustible fumes may be present.  
32. DO NOT pick up toxic solutions such  
as chlorine bleach, ammonia or drain  
cleaner with the cleaning unit.  
17. When in use, NEVER turn the  
appliance over or on its side. NEVER  
DIRECT STEAM TOWARDS PEOPLE,  
ANIMALS OR PLANTS.  
FEATURE.  
33.DO NOT use in an enclosed space  
where vapors are present from  
paint, paint thinner, mothproofing  
substances, flammable dust or other  
explosive or toxic materials.  
6. Use only as described in this manual.  
18. NEVER LEAVE THE CLEANING UNIT  
IN ONE SPOT ON ANY SURFACE FOR  
ANY PERIOD OF TIME WHEN MICRO-  
FIBER PAD IS ATTACHED.  
7. Use only manufacturer’s  
recommended accessories and  
replacement pads.  
SAVE THESE  
INSTRUCTIONS  
TOLL FREE: 1-800-798-7398  
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MV2010WC_11_IB_ENG_100803.indd 2-3  
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English  
Steam Technology  
Contents  
Getting Started: Assembly  
Getting Started: Mode Controls  
Vacuum Mode  
2
4
Thank you for purchasing the  
Shark® Vac-Then-Steam™,  
the complete bare floor  
cleaning system.  
5
Steam Mode  
8
Maintaining Your Vac-Then-Steam™  
Troubleshooting Guide  
Warranty and Registration  
12  
14  
15  
The unique steam technology,  
turns simple tap water into  
super-heated steam that infuse  
the micro-fiber pads for chemical  
free cleaning. Only this method  
creates and delivers 212°F  
steam that is effective enough  
to clean and sanitize all your  
hard floor surfaces. The Shark®  
Vac-Then-Steam™ can help you  
achieve a truly clean and healthy  
environment for you and  
more helpful hints and support.  
your family.  
THIS BOOK COVERS MODEL NUMBER:  
MV2010WC 11  
TECHNICAL SPECIFICATIONS  
Voltage: 120V., 60Hz.  
Power:  
Water  
1550 Watts  
Capacity: 300 ml (10 oz.)  
TOLL FREE: 1-800-798-7398  
1
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MV2010WC_11_IB_ENG_100803.indd 4-1  
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English  
Getting Started: Assembly  
i
When assembling your Vac-Then-Steam™  
there may be a little water in or around  
the water tank. This is because we  
quality test all our Shark products before  
distributing them, so you get a quality  
Shark® Vac-Then-Steam™.  
j
1
3
2
k
l
a
c
m
n
o
d
e
f
q
p
r
g
b
h
ASSEMBLY  
a Telescopic Handle  
i
j
Mop Handle  
Quick Release Swivel Cord Wrap  
3
Wrap cord around cord holders and  
secure plug to cord.  
1
Slide the Telescopic Handle into the  
cleaning unit until it locks into place.  
Once in position, you never have to  
remove the handle.  
b Cleaning Unit with Dust Cup  
c 1 All-Purpose Cleaning Pad and  
1 Heavy Duty Cleaning Pad  
k Cord Clip  
Telescopic Handle Latch  
NOTE: The Vac-Then-Steam™, is a  
complete bare-floor cleaning and  
sanitizing system. It comes “vacuum-  
ready” out of the box.  
l
d Steam Frame  
2
For your comfort, you can adjust the  
height of the handle. To do so pull  
the latch down on the handle tube  
90 degrees to the open position.  
Holding the handle, extend the tube  
to the height that is right for you and  
then close latch to lock into position.  
m Carry Grip  
e Storage Tray  
n Vacuum and Steam Mode Panel  
o Water Tank Cap  
QUICK TIP: For easier pushing and  
pulling, extend the height of the  
handle by using the telescopic latch  
on the pole.  
f
Filling Flask  
g 1 Replacement Post-Motor Filter  
p Water Tank Viewing Window  
q Post-Motor Filter Access  
r Dust Cup  
h 1 Replacement Dust Cup Filters Set  
2
TOLL FREE: 1-800-798-7398  
3
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MV2010WC_11_IB_ENG_100803.indd 2-3  
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English  
Getting Started: Vacuum and Steam Panel  
Vacuum Mode  
STEAM MODE:  
The Vac-Then-Steam™ has two  
After inserting the telescopic handle,  
your cleaning system is vacuum-ready.  
Begin vacuuming your hard-surface  
floors by tilting the cleaning unit back  
and pressing the vacuum power button.  
operating modes:  
1
3
VACUUM MODE:  
1
1
2
3
DO NOT USE STEAM PAD AND  
FRAME IN VACUUM MODE  
2
2
3
OPERATING IN STEAM MODE:  
Attach steam pad and frame.  
Steam mode will not work if the pad  
and frame are NOT attached. See  
page 8 for assembly instructions.  
USING VACUUM MODE  
1
1
Pull and twist the quick release cord  
holder to unwrap the power cord  
completely. Plug in the unit.  
3
Place your foot lightly on the top  
of the cleaning unit base. Tilt the  
cleaning unit back. Vacuum your  
floors.  
2
To vacuum, slide the toggle switch  
until the vacuum power button is  
exposed. Press the vacuum power  
mode button to the ON I” position.  
2
3
Fill the water tank.  
IMPORTANT: Vacuum all surfaces  
first before steam-cleaning to  
avoid condensation build-up. Avoid  
vacuuming after steam mopping.  
OPERATING IN VACUUM MODE:  
SLIDE THE TOGGLE SWITCH DOWN  
to expose the Steam Power button.  
1
Remove steam pad and frame,  
if attached. See page 11 for  
IMPORTANT: You cannot use the  
vacuum function if the frame and  
pad are attached to the base of the  
cleaning unit.  
Press the STEAM POWER BUTTON  
to the ON I” position. The button  
will be illuminated red when steam  
mode is activated.  
instructions. Vacuum will not activate  
if steam frame is attached.  
NOTE: If you vacuum and then  
steam-clean one room, before  
moving on to the next, wait 10  
minutes for the condensation to  
clear before vacuuming again.  
2
3
SLIDE THE TOGGLE SWITCH UP to  
expose the vacuum power button.  
NOTE: Only vacuum sealed and  
non-carpeted bare floor surfaces.  
Refer to floor manufacturer  
guidelines and warnings.  
4
Wait 30 seconds to heat water, then  
TILT HANDLE BACK TO ACTIVATE  
STEAM PUMP.  
Press the VACUUM POWER BUTTON  
to the ON I” position to activate  
the vacuum.  
4
TOLL FREE: 1-800-798-7398  
5
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MV2010WC_11_IB_ENG_100803.indd 4-5  
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English  
Vacuum Mode  
2
4
3
5
2
3
1
1
6
EMPTYING THE DUST CUP  
4 Remove the filter frame from the  
1
Press the dust cup latch at the  
bottom of the canister upward. Pull  
the dust cup assembly out and down.  
filter canister. Tap the filter canister  
gently over trash receptacle to  
empty the cone.  
STORAGE  
IMPORTANT:  
1
Place your foot lightly on the top of  
the base. Tilt cleaning unit into the  
upright position.  
Always carry  
the Vac-Then-  
Steam™ by the  
cleaning unit  
collar; rather  
than by the  
handle.  
2 Twist dust cup cover counter-  
5 To reattach the dust cup cover, align  
the indicators that are printed on the  
rear of the dust cup and cover. Turn  
the cover clockwise and make sure  
the solid arrows are aligned before  
reinserting the dust cup into the  
vacuum.  
clockwise to open.  
3 Tap canister gently over trash  
2 Turn off the vacuum power button  
receptacle to empty.  
and unplug the unit.  
NOTE: Over time debris may gather  
in the conical filter of your Vac-  
Then-Steam™ and this may reduce  
your vacuum’s performance. Clean  
the filter often for optimal suction  
performance.  
3 Wrap cord around cord holders and  
secure plug. Store cleaning unit in an  
upright position.  
6 To replace the dust cup in to the unit,  
gently push the dust cup assembly  
up and in. The dust cup will click  
into place.  
6
TOLL FREE: 1-800-798-7398  
7
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MV2010WC_11_IB_ENG_100803.indd 6-7  
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English  
Steam Mode  
Do not use chemicals or  
detergents in your  
Vac-Then-Steam™. You  
only need water to achieve  
super-heated, sanitizing  
steam.  
1
1
2
3
2
MAGNETIC  
CONNECTIONS  
ASSEMBLY  
FILLING THE WATER TANK  
NOTE: If you live in a hard water  
area, we recommend using distilled  
water in your Vac-Then-Steam™.  
3 Place the cleaning unit onto the  
1
Attach a steam pad onto the bottom  
of the steam frame, matching the  
hook and loop fasteners.  
1
Keep the cleaning unit in the upright  
position to add water. Turn the water  
tank cap counter-clockwise and  
remove from the tank.  
Steam Frame. THE UNIT MUST BE  
UPRIGHT.  
IMPORTANT: Steam frame and pad  
must be attached to the cleaning unit  
in order to use the steam function.  
2 Place the steam frame/pad assembly  
on the floor with the magnetic  
connections facing up.  
2 Use the filling flask and pour water  
into the tank. Do not overfill. Replace  
the cap on the water tank by turning  
cap clockwise and tightening.  
8
TOLL FREE: 1-800-798-7398  
9
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MV2010WC_11_IB_ENG_100803.indd 8-9  
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English  
Steam Mode  
3
2
1
1
3
1
2
2
STORAGE  
CARE OF YOUR MICRO-FIBER  
CLEANING PAD  
Wash pads in warm water. Wash  
separately from other laundry. Only  
use liquid detergent (no powder  
detergent). Do not use fabric  
softeners. Line dry or dry on a low  
dryer setting.  
1
Unplug and turn the unit OFF O”.  
Press your foot on the steam frame.  
Separate steam pad from steam  
frame.  
1
STEAM CLEANING  
3 Place your foot lightly on the top of  
the base. TILT HANDLE BACK TO  
ACTIVATE STEAM PUMP.  
1
Plug in the cleaning unit. Slide  
the toggle switch to expose the  
steam power button.  
2 Remove the water tank cap and  
empty water tank.  
4 Push handle upright to stop steam.  
2 Press the steam power button to the  
ON I” position. The illuminated red  
light indicates that the “boiler” is on.  
Wait 30 seconds for the water to  
heat up and for steam to be ready.  
3 Wrap cord securely around cord  
2 If there are loose threads on the  
pad carefully cut the threads with  
scissors. Do not pull on them or cut  
at the base.  
management hooks.  
NOTE: Check water level and fill  
anytime throughout the cleaning  
process to maintain optimal steam.  
4 Store your Vac-Then-Steam™ in the  
storage tray.  
CAUTION: Use caution when  
handling the steam frame. Magnetic  
connections on the frame retain heat.  
10  
TOLL FREE: 1-800-798-7398  
11  
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MV2010WC_11_IB_ENG_100803.indd 10-11  
04/08/10 9:38 AM  
English  
Maintaining Your Vac-Then-Steam™  
3
Replacement filter sets have  
been provided with your  
product. Use one of the  
replacement filter sets when  
another set is drying.  
1
A replacement post-motor  
filter has been provided  
with your product. Use the  
replacement filter while the  
other is drying.  
1
Thin Filter  
Thick Filter  
2
3
2
24  
CARE OF YOUR DUST CUP FILTERS  
Turn OFF O” and then unplug the  
vacuum. Pull out the dust cup. See  
page 7 for instructions.  
RECOMMENDED MAINTENANCE  
SCHEDULE: Using only water,  
thoroughly rinse filters every 3  
months and dry for 24 hours.  
Replace filter set in the Vac-Then-  
Steam™ once a year. More regular  
filter care or replacement may be  
required with excessive use.  
1
POST-MOTOR FILTER  
NOTE: Using only water, thoroughly  
rinse filter every 3 months and dry  
for 24 hours. Replace filter in the  
Vac-then-Steam™ once a year. More  
regular filter care or replacement  
may be required with excessive use.  
1
Twist the Shark® logo knob on the  
post-motor cover counter-clockwise  
to release cover.  
Lift the filter frame out from the top  
of the dust cup. Remove the two  
filter layers from the filter frame.  
2 Use both hands to grip cover on both  
2 Thoroughly rinse the two filters in  
lukewarm water. Squeeze out any  
excess water. Air dry for 24 hours  
before reusing.  
sides and pull cover toward you.  
DO NOT use a hair dryer or any other  
forced hot air to dry any of the filters.  
Gently peel the filter off the inside of  
the cover. Thoroughly rinse the filter  
in lukewarm water. Squeeze out any  
excess water. Air dry for 24 hours  
before reusing.  
NOTE: Any other servicing should be  
performed by an authorized service  
representative  
3 Insert a dry filter set into the filter  
frame. The order of the filters  
impacts your dust cup performance.  
Make sure the thick filter is on the  
bottom and the thin filter is on top.  
3 Insert a dry filter into the inside of  
the cover. Snap cover onto the  
Vac-Then-Steam™.  
ORDERING REPLACEMENT PARTS  
to find replacement filters,  
accessories, and microfiber pads.  
Put the frame with the filter set back  
into the top of the dust cup.  
Twist the Shark® logo knob clockwise  
to secure cover.  
12  
TOLL FREE: 1-800-798-7398  
13  
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MV2010WC_11_IB_ENG_100803.indd 12-13  
04/08/10 9:38 AM  
English  
Troubleshooting Guide  
Euro-Pro One (1) Year Limited Warranty  
EURO-PRO Operating LLC warrants this product to be free from defects in material and  
workmanship for a period of one (1) year from the date of the original purchase, when utilized for  
normal household use, subject to the following conditions, exclusions and exceptions.  
PROBLEM  
POSSIBLE REASONS & SOLUTIONS  
If your appliance fails to operate properly while in use under normal household conditions  
within the warranty period, return the complete appliance and accessories, freight prepaid.  
For Customer Service support, call 1 (800) 798-7398 or visit our website at  
Your Vac-Then-Steam™ should be securely plugged into a  
120V AC electrical outlet only.  
The Vac-Then-Steam™  
will not turn on.  
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating  
LLC will repair or replace it free of charge. Proof of purchase date and a check made payable  
to EURO-PRO Operating LLC in the amount of $19.95 to cover the cost of return shipping and  
handling must be included. *  
Check your fuse or breaker.  
Switch Steam or Vacuum Power button to the ON “I”  
position.  
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or  
replacement of the unit at our option. This warranty does not cover normal wear of parts and  
does not apply to any unit that has been tampered with or used for commercial purposes. This  
limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage  
due to faulty packaging or mishandling in transit. This warranty does not cover damage or  
defects caused by or resulting from damages from shipping or repairs, service or alterations to  
the product or any of its parts, which have been performed by a repair person not authorized by  
EURO-PRO Operating LLC.  
Make sure the water tank is filled to the indicated fill line.  
Attach Steam Pad and Frame to base of the unit.  
Switch Steam Power button to the ON “I” position.  
TILT MOP HANDLE BACK TO GENERATE STEAM.  
The Vac-Then-Steam  
will not make steam.  
This warranty is extended to the original purchaser of the unit and excludes all other legal and/  
or conventional warranties. The responsibility of EURO-PRO Operating LLC warranty if any,  
is limited to the specific obligations expressly assumed by it under the terms of the limited  
warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential  
damages of any nature whatsoever. Some states/provinces do not permit the exclusion or  
limitation of incidental or consequential damages, so the above may not apply to you.  
Check to see if your micro-fiber cleaning pad has absorbed  
too much moisture. We recommend you unplug the  
Vac-Then-Steam™ and replace the micro-fiber cleaning pad.  
The Vac-Then-Steam  
leaves water on the floor.  
Make sure the steam pad is attached correctly.  
Wait 30 seconds after switching Steam Power button ON  
before mopping, allowing water to heat to a 212°F sanitizing  
steam. If the unit is not allowed to heat properly, some  
water may be emitted.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state or province to province.  
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of  
purchase date and to attach tag to item before packing with your name, complete address and  
phone number with a note giving purchase information, model number and what you believe  
is the problem with the item. We recommend you insure the package (as damage in shipping  
is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER  
SERVICE”. We are constantly striving to improve our products, therefore the specifications  
contained herein are subject to change without notice.  
Make sure the steam pad is attached correctly.  
Check to see if the cleaning pad is excessively dirty. Replace  
if the pad is too dirty or wet.  
The Vac-Then-Steam  
is hard to push.  
Try increasing the height of the pole for better leverage by  
rasing the height of the telescopic pole.  
OWNERSHIP REGISTRATION CARD FOR  
CANADIAN CONSUMERS ONLY  
Check filters to see if they need cleaning. Follow instruc-  
tions for rinsing and drying the filters before re-inserting  
back into the unit. (See “Maintenance” sections for  
instructions.)  
Please complete and return or call 1-800-798-7398 to register your new Shark® product  
within ten (10) days of purchase . The registration will enable us to contact you in the event  
a product defect is discovered. By returning this card you acknowledge to have read and  
understood the instructions for use, and warnings set forth in the accompanying instructions.  
The Vac-Then-Steam  
is not picking up dirt.  
Dust cup may be full. Empty the dust cup.  
RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7  
PURCHASER: ……………………………………………………………………………………………...........................................  
ADDRESS: ………………………………………………………………………………………………..............................................  
Check nozzle at the cleaning base for blockages. Clear  
blockages if required.  
MV2010WC  
helpful hints and support.  
DATE OF PURCHASE: …………………………………………………………………….. MODEL: ……………...................  
NAME AND ADDRESS OF STORE: ………………………………………………………………….................................  
14  
TOLL FREE: 1-800-798-7398  
15  
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MV2010WC_11_IB_ENG_100803.indd 14-15  
04/08/10 9:38 AM  

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