| OWNER’S GUIDE   S3501WC   Download from Www.Somanuals.com. All Manuals Search And Download.   S3501WC_IB_English_100119.indd   1 1/19/10 2:48 PM   English   IMPORTANT SAFETY INSTRUCTIONS   SAVE THESE INSTRUCTIONS   For Household Use Only   11. DO NOT unplug by pulling on   power cord. To unplug, grasp the   plug not the power cord. Do not   use extension cords or outlets   with inadequate current carrying   capacity.   21. Extreme caution should be   exercised when using this   appliance to clean stairs.   22. Never use steam mop without   micro-fiber pocket attached.   1. Use the system only for its   23. Keep your work area well lit.   WHEN USING YOUR SHARK   12. DO NOT put any objects into   openings. Do not use with any   opening blocked.   intended use.   STEAM MOP, BASIC SAFETY   24. Store steam mop indoors in a cool,   dry place.   2. DO NOT use outdoors.   PRECAUTIONS SHOULD   3. DO NOT leave the appliance   13. DO NOT put hands or feet under   25. To avoid circuit overload, do not   operate another appliance on the   same socket (circuit) as the steam   cleaner.   ALWAYS BE FOLLOWED,   unattended when plugged in.   Always unplug the power cord   from the electrical outlet when not   in use and before servicing.   the steam mop. Unit gets very hot.   INCLUDING THE FOLLOWING:   14. Use ONLY on flat, horizontal   surfaces. Do not use on walls,   counters or windows.   READ ALL INSTRUCTIONS   BEFORE USING YOUR   STEAM MOP.   26. If an extension cord is absolutely   necessary, an extension cord rated   a minimum of 15 ampere, 14 gage   cord should be used. Cords rated   for less amperage may overheat.   Care should be taken to arrange   cord so that it cannot be pulled or   tripped over.   4. DO NOT allow the appliance to be   used by children. Close attention   is necessary when used by or near   children, pets or plants.   15. DO NOT use on leather, wax   polished furniture or floors,   synthetic fabrics, velvet or other   delicate, steam sensitive materials.   DANGER OF SCALDING.   Please use caution when   using the steam mop. The steam   emitted from the steam mop is   very hot.   5. Use only as described in this   manual.   16. DO NOT add cleaning solutions,   scented perfumes, oils or any other   chemicals to the water used in this   appliance as this may damage the   unit or make it unsafe for use. If   you live in a hard water area, we   recommend using distilled water in   your steam mop.   6. Use only manufacturer’s   recommended accessories.   27. DO NOT leave your Steam Mop   unattended when the system is   connected to a power supply   /electrical outlet.   7. DO NOT operate the appliance   with a damaged plug or cord, or   if the unit has been dropped or   damaged. To avoid the risk of   electric shock, do not disassemble   or attempt to repair the appliance   on your own. Return the appliance   to EURO-PRO Operating LLC (see   warranty) for examination and   repair. Incorrect re-assembly or   repair can cause a risk of electrical   shock or injury to persons when   the appliance is used.   POLARIZED PLUG:   28. DO NOT store unit with damp or   wet micro-fiber cleaning pocket   attached. Never leave the steam   mop in one spot on any surface for   any period of time with a damp or   wet micro-fiber cleaning pocket   attached as this will damage   your floors.   This appliance has a polarized   plug (one blade is wider than   the other). As a safety feature,   this plug will fit into a polarized   outlet only one way. If the   plug does not fit fully into the   outlet, reverse the plug. If it still   does not fit, contact a qualified   electrician. Do not attempt to   defeat this safety feature.   17. When in use, NEVER turn the   appliance over or on its side.   NEVER DIRECT STEAM TOWARDS   PEOPLE, ANIMALS OR PLANTS.   18. NEVER LEAVE THE STEAM MOP   IN ONE SPOT ON ANY SURFACE   FOR ANY PERIOD OF TIME   WHEN MICRO-FIBER POCKET IS   ATTACHED.   29 Always unplug and allow the steam   mop to cool before removing or   changing mop heads.   8. To protect against a risk of electric   shock, DO NOT immerse the steam   mop into water or any other liquids.   19. Carefully remove the micro-fiber   pocket immediately after you have   unplugged and allowed the steam   mop to cool.   WARNING: Your steam mop   is designed to clean hard floor   surfaces that will withstand high   heat. Do not use on unsealed wood   or unglazed ceramic floors. On   surfaces that have been treated   with wax or some no wax floors,   the sheen may be removed by the   heat and steam action. It is always   recommended to test an isolated   area of the surface to be cleaned   before proceeding. We also   9. DO NOT handle plug or steam   mop with wet hands or operate   appliance without shoes.   20.When cleaning the steam mop,   unplug the power cord from the   electrical outlet and clean with a   dry or damp cloth. Do not pour   water or use alcohol, benzene or   paint thinner on the unit.   10. DO NOT pull or carry by power   cord, use power cord as handle,   close a door on the power cord, or   pull the power cord around sharp   edges or corners. Keep power cord   away from heated surfaces.   recommend that you check the use   and care instructions from the floor   manufacturer.   TOLL FREE: 1-866-538-6109   Download from Www.Somanuals.com. All Manuals Search And Download.   S3501WC_IB_English_100119.indd 2-3   1/19/10 2:48 PM   Quick Start   DIRT CAN’T HIDE ON   EITHER SIDE! All new   design allows for optimal   cleaning! When one side   of the pocket gets dirty,   just turn the mop head   over and clean with the   other side of the pocket.   5 When assembling your steam mop   there may be a little water in or around   the water tank. This is because we test   all our steam mops 100% before you   buy them, so you get a quality   Shark® Steam Mop.   QUICK   TIP: For   easier   pushing   and pulling,   extend the   handle length   1 2 6 3 4 QUICK TIP: We’ve added   additional mop heads for your   convenience. Each mop head   can be used on your floors.   ASSEMBLE   1 Insert the mop handle into the   pump actuator (the tube that leads   to the tank). Push the mop handle   and pump actuator together in   until you hear it click into place.   PREPARE   5 For your comfort, you can adjust   the height of the mop. Just lift the   latch on the tube 90 degrees to the   open position. Holding the handle,   extend the tube to the height that’s   right for you and then close latch to   locked position.   The Triangle Mop Head was   specifically designed to reach into   those tight corners and spaces,   especially those found in the   bathroom. The XL Mop Head was   designed to make quick work of   large open spaces. The Rectangle   Mop Head is completely versatile.   FILL   4 Lay the mop on the floor or on   a counter top and remove the   water tank cap by turning counter   clockwise. Fill the water tank using   the filling flask. Do not overfill the   water tank. Replace the water cap   and tighten.   2 Select a mop head and cleaning   pad. Fit one side of the pocket   onto the head first, then using   the lavender loop, pull the pocket   over the head. Attach the quick   fasteners on the top of the pocket   to secure in place.   6 Plug in mop and wait 30 seconds   or less for the mop to heat up.   Pump the handle of the mop by   pushing downward about 10 to 12   times to create steam.   NOTE: Do not leave your Steam   Mop unattended during use.   IMPORTANT: Make sure your floors   are sealed. Before using the Steam   Mop consult page 3 for more   information.   IMPORTANT: Never leave the   steam mop in one spot for any   period of time with a damp or wet   micro-fiber pocket attached as   this will damage your floors.   3 Snap the mop head into the base to   secure it. Press the release button   to exchange mop heads.   NOTE: Steam is created   automatically when you start   mopping.   TOLL FREE: 1-866-538-6109   Download from Www.Somanuals.com. All Manuals Search And Download.   S3501WC_IB_English_100119.indd 4-5   1/19/10 2:48 PM   English   Contents   Getting Started................................................................................ 2   Using Your Steam Mop ................................................................. 5   Using Your Carpet Glider............................................................. 7   Care of Your Steam Mop.............................................................. 8   Ordering Replacement Parts ................................................... 10   Troubleshooting Guide .................................................................11   Warranty and Registration.........................................................13   Thank you for   purchasing   the Shark®   Steam Pocket   Mop.   TECHNICAL SPECIFICATIONS   Voltage: 120V., 60Hz.   Power: 1550 Watts   Water   Capacity: 450 ml (15 oz.)   TOLL FREE: 1-866-538-6109   1 Download from Www.Somanuals.com. All Manuals Search And Download.   S3501WC_IB_English_100119.indd 6-1   1/19/10 2:48 PM   English   Getting Started   j When assembling your steam mop there   may be a little water in or around the   water tank. This is because we test all   our steam mops 100% before you buy   them, so you get a quality Shark®   Steam Pocket Mop.   k l 1 2 m a c b o d p n e f g h 3 i a Rectangle Cleaning Pad   b Steam Duster Pad   j Quick Release Swivel Cord Wrap   k Cord Clips   l Mop Handle   ASSEMBLE   c Triangle Cleaning Pad   d XL Rectangle Cleaning Pad   e Carpet Glider   1 Insert the mop handle into the pump   actuator (the tube that leads to the   tank). Push the mop handle and pump   actuator together in until you hear it   click into place.   3 Snap the mop head into the base to   secure it. Press the release button to   exchange mop heads.   m Telescopic Handle Latch   n Water Tank Viewing Window   f Filling Flask   o Power-On Blue Light   (Lights up when plugged-in)   2 Select a mop head and cleaning pad.   Fit one side of the pocket onto the head   first, then using the lavender loop, pull   the pocket over the head. Attach the   quick fasteners on the top of the pocket   to secure in place.   g Triangle Mop Head   p Water Tank Cap   h Rectangle Mop Head   i XL Rectangle Mop head   2 TOLL FREE: 1-866-538-6109   3 Download from Www.Somanuals.com. All Manuals Search And Download.   S3501WC_IB_English_100119.indd 2-3   1/19/10 2:48 PM   English   Getting Started - cont’d   Using Your Steam Mop   2 IMPORTANT: First things first, always   make sure the mop is UNPLUGGED   from the wall when not in use. Never   fill the mop, attach the mop head,   change or remove the micro-fiber   pocket when the mop is plugged into   the wall. If you have hard water you   might want to use distilled water to   prolong the life of the Shark® Steam   Mop. Make sure you only add water   to the tank. Chemicals or cleaning   solution may damage the appliance   and could be unsafe for you and   your family.   IMPORTANT: Make sure you don’t   use the mop without attaching   a micro-fiber pocket and adding   water to the tank first. When you are   using the mop for the first time, it   might take longer than the normal   30 seconds to start steaming. Just   pump the handle a few times in a   downward motion to prime the   pump and it should be ready.   2 3 1 1 attach the quick fasteners on the   top of the pocket to secure in place.   You can also use the loop to pull the   dirty pocket off when you are done   mopping after it has cooled.   1 Turn the water tank cap counter   clockwise and remove from the tank.   Use the filling flask and pour water   into the tank. Please don’t overfill.   Replace the cap on the water tank by   turning clockwise and tightening.   3 Snap the mop head into the base to   NOTE: Make sure the floors are   swept or vacuumed before using the   steam mop.   2 Pump the handle a few times in a   secure it.   2 Select a mop head and cleaning   pad. Each mop head can be used   on your floors. The Triangle Mop   Head was specifically designed to   reach into those tight corners and   spaces, especially those found in   the bathroom. The XL Mop Head   was designed to make quick work of   large open spaces. The Rectangle   Mop Head is completely versatile.   Use the lavender loop on the side of   the micro-fiber cleaning pocket to   place around the mop head. Then   downward motion. This pumping   action will release steam as you   mop and allows you to customize   the amount of steam you want.   Begin mopping with a forward   and backward motion. The natural   motion of mopping will produce   steam.   IMPORTANT: Don’t use on unsealed   wood or unglazed ceramic floors.   On surfaces that have been treated   with wax or some no wax floors,   the sheen may be removed by   the heat and steam action. It is   always recommended to test an   isolated area of the surface to be   cleaned before proceeding. We   recommend that you check the use   and care instructions from the floor   manufacturer.   1 Pull and twist the quick release cord   holder to unwrap the power cord   completely. A great time saver!   Plug into a 120-volt electrical outlet   The power “On” light will turn blue, it   takes approximately 30 seconds for   the mop to heat up and the steam to   be ready.   4 TOLL FREE: 1-866-538-6109   5 Download from Www.Somanuals.com. All Manuals Search And Download.   S3501WC_IB_English_100119.indd 4-5   1/19/10 2:48 PM   English   Using Your Steam Mop - cont’d   Using Your Carpet Glider   4 The Steam Mop won’t clean   your carpeting or area   rugs. However, it’s great for   deodorizing and freshening.   3 1 3 For your comfort, you can adjust the   height of the mop. Just lift the latch   on the tube 90 degrees to the open   position. Holding the handle, extend   the tube to the height that’s right for   you and then close latch to locked   position.   5 When the water tank is empty, the   THE CARPET GLIDER   steam mop will stop producing   steam. You can refill the water tank   at any time as long as the mop is   unplugged from the outlet. Follow   the instructions from page 3. This   goes for switching the mop heads or   micro-fiber pockets as well.   1 The Carpet Glider can be used with   the rectangle mop head to lightly   steam your carpet and area rugs.   Just place the mop head on top   of the glider and move back and   forth across a section of the carpet.   The steam mop won’t clean your   carpeting or areas rugs, but it’s great   for deodorizing and freshening.   4 When one side of the micro-fiber   pocket gets dirty, just flip the mop   head and you can quickly start using   the other side. Dirt can’t hide on   either side.   IMPORTANT: Never leave the steam   mop with a damp/wet micro-fiber   pocket on any floor surface for any   amount of time as this may damage   the floor.   NOTE: Please note that the Steam   Mop rests on top of the carpet glider   and it is not a fixed attachment.   Do not leave steam mop with carpet   glider in one stationary position for   any period of time.   IMPORTANT: Please wait 3-5 minutes   for the Steam Mop to cool off before   switching the mop head or the   micro-fiber pockets.   6 TOLL FREE: 1-866-538-6109   7 Download from Www.Somanuals.com. All Manuals Search And Download.   S3501WC_IB_English_100119.indd 6-7   1/19/10 2:48 PM   English   Care of Your Steam Mop   2 AFTER USE AND STORAGE   1 When you have finished using the   steam mop, and your floors are clean,   unplug the cord from the outlet and   move it into an upright position. Let   the unit cool 2-3 minutes and release   steam by pumping the handle several   times before removing the micro-   fiber cleaning pocket from the mop   head.   3 1 2 1 KEEPING YOUR MICRO-FIBER   CLEANING POCKET AS GOOD   AS NEW   We recommend washing your micro-   fiber pockets separately from other   fabrics to avoid picking up lint.   2 If there are loose threads on the   2 Remove the micro-fiber cleaning   pocket by releasing the quick   fasteners and using the lavender   loop on the side of the pocket,   avoiding contact with the hot pocket   or dirt. Then empty the water tank.   3 To store the Shark® Steam Mop   hanging up; first remove the head   (after it has cooled and the steam   has been released) then hang on a   large hook.   pocket carefully cut the thread with   scissors. Don’t pull on them or cut at   the base.   1 NOTE: If you want to store it   IMPORTANT: Be very careful   because the cleaning pockets can   get very hot from the steam, so use   caution when removing them. Let   the unit cool 2-3 minutes.   standing upright then make sure   it’s leaning against a wall for added   support and safety. Always store   your Steam Mop with the micro-fiber   pocket removed, away from children   or high traffic areas.   Only use liquid detergent.   (no powder detergent) Don’t use   any fabric softeners or bleach.   Line dry or dry on a low dryer   setting.   8 TOLL FREE: 1-866-538-6109   9 Download from Www.Somanuals.com. All Manuals Search And Download.   S3501WC_IB_English_100119.indd 8-9   1/19/10 2:48 PM   English   Troubleshooting Guide   Ordering Replacement Parts   PROBLEM   POSSIBLE REASONS & SOLUTIONS   Your Steam Mop should be securely plugged into a   120V AC electrical outlet only.   The Steam Mop   will not turn on.   Check your fuse or breaker.   1 If your unit still doesn’t work, give us a call 1-866-538-6109.   2 Prime the pump, see page 4 for more information.   Steam Mop will not   make steam.   Is there water in the water tank? If not, add water to your   Steam Mop following the instructions.   3 4 5 Check to see if your micro-fiber cleaning pocket is too wet.   We recommend you unplug the Steam Mop and change the   micro-fiber cleaning pocket.   Steam Mop leaves   water on the floor.   Make sure the steam pocket is attached correctly.   6 Make sure the steam pocket is attached correctly.   Check to see if your pocket is excessively dirty.   Try increasing the height of the pole for better leverage.   Steam Mop is hard   to push.   The micro-fiber pocket might be dirty. Flip or change   the pocket.   ORDERING REPLACEMENT PARTS   PART   PART NO.   To order additional parts and   accessories, feel free to contact us at   1 3 All-Purpose   Cleaning Pads   If you washed the pocket with powder detergent then the   pocket might be ruined.   XT3501C   If you are cleaning in a kitchen area where there might be a   build-up of grease then use a degreasing agent such as an   all-purpose cleaner or dish soap and paper towels to clean   the area first.   or call 1-866-538-6109.   2 2 Steam Duster   Cleaning Pads   Floors are cloudy,   streaky or spotty   after steaming.   XT3501SDC   1024SO   3 Rectangle Mop Head   4 XL Rectangle Mop Head   5 Triangle Mop Head   6 Carpet Glider   1023SO   You might have left the mop in the same spot for   too long.   1025SO   Do you have hard water? If you do you, we recommend   switching to distilled water.   XCG3501CON   10   TOLL FREE: 1-866-538-6109   11   Download from Www.Somanuals.com. All Manuals Search And Download.   S3501WC_IB_English_100119.indd 10-11   1/19/10 2:48 PM   English   Notes   ONE (1) YEAR LIMITED WARRANTY   EURO-PRO Operating LLC warrants this product to be free from defects in material and   workmanship for a period of one (1) year from the date of the original purchase, when utilized for   normal household use, subject to the following conditions, exclusions and exceptions.   If your appliance fails to operate properly while in use under normal household conditions   within the warranty period, return the complete appliance and accessories, freight prepaid. For   If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC   will repair or replace it free of charge. Proof of purchase date and a cheque payable to EURO-   PRO Operating LLC in the amount of $ 9.95 to cover the cost of return shipping and handling   must be included. *   The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or   replacement of the unit at our option. This warranty does not cover normal wear of parts and   does not apply to any unit that has been tampered with or used for commercial purposes. This   limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage   due to faulty packaging or mishandling in transit. This warranty does not cover damage or   defects caused by or resulting from damages from shipping or repairs, service or alterations to   the product or any of its parts, which have been performed by a repair person not authorized by   EURO-PRO Operating LLC.   This warranty is extended to the original purchaser of the unit and excludes all other legal and/   or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to   the specific obligations expressly assumed by it under the terms of the limited warranty. In no   event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature   whatsoever. Some states/provinces do not permit the exclusion or limitation of incidental or   consequential damages, so the above may not apply to you.   This warranty gives you specific legal rights, and you may also have other rights which vary from   state to state or province to province.   *Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of   purchase date and to attach tag to item before packing with your name, complete address and   phone number with a note giving purchase information, model number and what you believe   is the problem with item. We recommend you insure the package (as damage in shipping is   not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER   SERVICE”. We are constantly striving to improve our products, therefore the specifications   contained herein are subject to change without notice.   OWNERSHIP REGISTRATION CARD FOR   CANADIAN CONSUMERS ONLY   Please complete and return within ten (10) days of purchase. The registration will enable   us to contact you in the event a product defect is discovered. By returning this card you   acknowledge to have read and understood the instructions for use, and warnings set   forth in the accompanying instructions.   RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7   PURCHASER: ……………………………………………………………………………………………...........................................   ADDRESS: ………………………………………………………………………………………………..............................................   S3501WC   DATE OF PURCHASE: …………………….................. MODEL: ………………..................................................   NAME AND ADDRESS OF STORE: ………………………………………………………………….................................   12   TOLL FREE: 1-866-538-6109   13   Download from Www.Somanuals.com. All Manuals Search And Download.   S3501WC_IB_English_100119.indd 12-13   1/19/10 2:48 PM   |