EM500
Instructions for use
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The EM 500 G2 rack-mount receiver .................................................................... 4
The channel bank system ................................................................................................ 4
Safety instructions ................................................................................................... 5
Areas of application ................................................................................................. 6
Delivery includes ....................................................................................................... 6
Overview of operating controls ............................................................................. 7
Indications and displays .......................................................................................... 8
Indications and displays of the receiver ....................................................................... 8
Remote displays of an ew 500 G2 transmitter ............................................................ 8
Preparing the receiver for use ............................................................................. 10
Service interface .............................................................................................................. 11
19” rack adapter and antenna mount ........................................................................ 11
Switching the receiver on/off ....................................................................................... 13
Connecting the headphones/adjusting the volume ................................................. 13
The buttons ...................................................................................................................... 14
Working with the operating menu .............................................................................. 15
Adjustment tips for the operating menu .......................................................... 19
Switching between channel banks .............................................................................. 19
Switching between the channels in a channel bank ................................................ 19
Adjusting the audio output level ................................................................................. 21
Adjusting the squelch threshold .................................................................................. 21
Doing the soundcheck .................................................................................................... 21
Selecting the standard display ..................................................................................... 22
Using the equalizer ......................................................................................................... 24
Error checklist ..................................................................................... 25
HDX noise reduction ........................................................................................................ 27
Wireless transmission systems .................................................................................... 27
Squelch .............................................................................................................................. 28
Diversity reception .......................................................................................................... 28
Manufacturer declarations ................................................................................... 31
Warranty regulations ..................................................................................................... 31
CE Declaration of Conformity ........................................................................................ 31
Batteries or rechargeable batteries ............................................................................. 31
WEEE Declaration ............................................................................................................. 31
3
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The EM 500 G2 rack-mount receiver
The EM 500 G2 rack-mount receiver is part of the evolution wireless series
ew 500 G2. With this series, Sennheiser offers high-quality state-of-the-art
RF transmission systems with a high level of operational reliability and ease
of use. Transmitters and receivers permit wireless transmission with studio-
quality sound. The excellent transmission reliability of the ew 500 G2 series
is based on the use of
y further optimized PLL synthesizer and microprocessor technology,
y the HDX noise reduction system,
y the pilot tone squelch control,
y the true diversity technology (rack-mount receiver only),
y and the scan function for scanning the channel banks for free channels.
The channel bank system
The EM 500 G2 receiver is available in five UHF frequency ranges with 1440
receiving frequencies per frequency range. Please note: Frequency usage is
different for each country. Your Sennheiser agent will have all the necessary
details on the available legal frequencies for your area.
Range A:
Range B:
Range C:
Range D:
Range E:
518 to 554 MHz
626 to 662 MHz
740 to 776 MHz
786 to 822 MHz
830 to 866 MHz
The receiver has nine channel banks with up to 20 switchable channels each.
channel 1
channel 2
preset frequency
preset frequency
channel bank 1...8
preset frequency
channel 20
channel 1
channel 2
freely selectable frequency
freely selectable frequency
channel bank U
freely selectable frequency
channel 20
Each of the channels in the channel banks “1” to “8” has been factory-preset
to a receiving frequency (see enclosed frequency table). These receiving
frequencies cannot be changed but have been preset so that e.g. country-
specific regulations on frequency usage are taken into account.
The channel bank “U” (user bank) allows you to store your selection out of
1440 receiving frequencies that are freely selectable within the preset
frequency range.
4
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Safety instructions
Never open an electronic unit! If units are opened by customers in breach of
this instruction, the warranty becomes null and void.
Keep the unit away from central heating radiators and electric heaters. Never
expose it to direct sunlight.
Use the unit in dry rooms only.
Use a damp cloth for cleaning the unit. Do not use any cleansing agents or
solvents.
Attention! High Volume!
This is a professional transmission system. Commercial use is subject to the
rules and regulations of the trade association responsible. Sennheiser, as the
manufacturer, is therefore obliged to expressly point out possible health risks
arising from use.
This system is capable of producing sound pressure exceeding 85 dB(A).
85 dB(A) is the sound pressure corresponding to the maximum permissible
volume which is by law (in some countries) allowed to affect your hearing for
the duration of a working day. It is used as a basis according to the
specifications of industrial medicine. Higher volumes or longer durations can
damage your hearing. At higher volumes, the duration must be shortened in
order to prevent damage. The following are sure signs that you have been
subjected to excessive noise for too long a time:
y You can hear ringing or whistling sounds in your ears.
y You have the impression (even for a short time only) that you can no longer
hear high notes.
5
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Areas of application
The EM 500 G2 receiver can be combined with transmitters of the ew 500 G2
series (SK 500 G2 bodypack transmitter, SKM 500 G2 radiomicrophone or
SKP 500 G2 plug-on transmitter). The transmitters are available in the same
five UHF frequency ranges and are equipped with the same channel bank
system with factory-preset frequencies. An advantage of the factory-preset
frequencies is that
y a transmission system is ready for immediate use after switch-on,
y several transmission systems can be operated simultaneously on the
preset frequencies without causing intermodulation interference.
Together with a matching transmitter and a microphone, the receiver is
suitable for the following areas of applications:
Receiver
Transmitter
(to be ordered
separately)
Area of application
SK 500 G2
y Theater
y Presentation
y Sports (aerobic)
y Vocals
y Using instruments
wirelessly
EM 500 G2
SKM 500 G2
SKP 500 G2
y Speech
y Vocals
y Presentation
y Speech
y Vocals
y Presentation
Delivery includes
The packaging contains the following items:
y 1 EM 500 G2 rack-mount receiver
y 1 NT 2-1 mains unit
y 2 telescopic antennas
y 1 GA 2 rack adapter
y Instructions for use
6
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Overview of operating controls
³
·
»
¿
´ ²
ቢ
ባ ቤ
ብ
ቦ
ቧ
ቨ
ቩ ቪ
ቫ ቭ
¶
º
¾
µ
¸
¹
Ƹ
ƹ
Operating controls
Graphic display panel
³ Headphone output (PHONES),
ቢ Display for the current channel bank “1...8, U”
¼” (6.3 mm) jack socket
ባ Display for the current channel number “1...20”
· Headphone volume control (VOL)
» Graphic display, backlit
¿ ̆/̄ rocker button, backlit
´ SET button, backlit
ቤ “B.CH“ – abbreviation for channel bank and
channel number
ብ Alphanumeric display
ቦ “MHz“ – appears when the frequency is displayed
² ON button, backlit
ቧ Diversity display
(serves as the ESC (cancel) key in the
operating menu)
(antenna I or antenna II active)
ቨ “PILOT” display
¶ Cable grip for power supply DC cable
(pilot tone evaluation is activated)
º DC socket for connection of mains unit (DC IN)
ቩ Level display for received RF signal “RF”
¾ Audio output (AF OUT BAL),
ቪ Level display for received audio signal “AF”,
XLR-3M socket, balanced
with “PEAK“ warning
µ Audio output (AF OUT UNBAL),
ቫ 4-step transmitter battery status display
¼” (6.3 mm) jack socket , unbalanced
ቭ Lock mode icon
¸ Service interface (DATA)
¹ Antenna input II (ANT II), BNC socket
Ƹ Type plate
(lock mode is activated)
Note:
For further illustrations and examples of the
different standard displays, please refer to the
section “Selecting the standard display” on
page 22.
ƹ Antenna input I (ANT I), BNC socket
7
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Indications and displays
When used together with an ew 500 G2 transmitter, the receiver provides
information on its operating states and those of the received transmitter
(remote displays).
Indications and displays of the receiver
The “PILOT” display ቨ appears on the display panel when the pilot tone
evaluation is activated (see “Activating/deactivating the pilot tone
evaluation” on page 23).
ቨ
Diversity display
The EM 500 G2 receiver operates on the true diversity principle (see
“Diversity reception” on page 28).
ቧ
The diversity display ቧ indicates whether diversity section I (i.e. antenna 1)
or diversity section II (i.e. antenna 2) is active.
Button backlighting
During standby operation, the ON button ² is backlit in red. When the
receiver is switched on, the SET button ´ and the ̆/̄ button ¿ are
additionally backlit in green.
¿ ´
²
Remote displays of an ew 500 G2 transmitter
Transmitter battery status indication
The 4-step transmitter battery status display ቫ on the receiver display panel
provides information on the transmitter’s remaining battery/accupack
capacity:
ቫ
3 segments:
2 segments:
1 segment:
capacity approx. 100 %
capacity approx. 70 %
capacity approx. 30 %
Battery icon flashing LOW BAT
In addition, the text “LOW BAT” (backlit in red)
flashes in alternation with the standard display.
8
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“MUTE” display
The “MUTE” display ꢀ appears on the display panel and the backlighting of
the standard display switches from green to red. In addition, the text “MUTE”
flashes in alternation with the standard display when
ꢀ
y the RF signal of the received transmitter is too weak,
y the received transmitter has been muted (with the pilot tone transmission
or evaluation activated).
Modulation display
The level display for audio signal “AF” shows the modulation of the received
transmitter.
ቪ
When the transmitter’s audio input level is excessively high, the receiver’s
level display for audio signal “AF” ቪ shows full deflection.
When the transmitter is overmodulated frequently or for an extended period
of time, the text “PEAK” (backlit in red) flashes in alternation with the
standard display.
9
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Preparing the receiver for use
Mounting the receiver feet
To ensure that the receiver cannot slip on the surface on which it is placed,
four self-adhesive soft rubber feet are supplied.
̈ Ensure that the base of the receiver is clean and free from grease before
mounting the rubber feet.
̈ Fix the rubber feet to the base of the receiver by peeling of the safety
paper and fitting them as shown in the digram on the left.
Attention!
Some furniture surfaces have been treated with varnish, polish or syn-
thetics which might cause stains when they come into contact with other
synthetics. Despite a thorough testing of the synthetics used by us, we
cannot rule out the possibility of staining.
Connecting the antennas
The supplied telescopic antennas can be mounted quickly and easily and are
suitable for all applications where – good reception conditions provided – a
wireless transmission system is to be used without a large amount of
installation work.
ꢁ
̈ Connect the telescopic antennas ꢁ to the BNC sockets ¹ and ƹ at the
rear of the receiver.
̈ Pull the telescopic antennas out and align the upwards in a V-shape.
Use remote antennas (available as accessories) when the receiver position is
not the best antenna position for optimum reception.
ƹ
¹
Connecting the mains unit
The receiver is powered via a mains unit.
̈ Pass the cable through the cable grip ¶.
̈ Insert the DC connector on the mains cable into the DC socket º.
¶
º
10
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Connecting the amplifier/mixing console
The receiver’s audio outputs are available as an XLR-3M socket ¾ and a
¼” (6.3 mm) jack socket µ, allowing you to simultaneously connect two
units (e.g. amplifier, mixing console). The adjusted audio output level is
common for both sockets.
̈ Connect the amplifier/mixing console to the XLR-3M socket ¾ or the
¼” (6.3 mm) jack socket µ.
For detailed information on balanced and unbalanced connection, please
̈ Via the operating menu, adapt the level of the audio output (AF OUT) to
the input of the amplifier or mixing console (see “Adjusting the audio
output level” on page 21).
¾
µ
Service interface
The service interface ¸ is only required for servicing purposes.
¸
19” rack adapter and antenna mount
For mounting one or two receivers into a 19” rack, you require the GA 2 rack
adapter (available as an accessory). The GA 2 rack adapter consists of:
Ƽ
ꢂ
ƽ
y 2 rack mount “ears” ꢂ
y 1 connecting bar Ƽ
y 1 connecting plate ƽ
y 2 covering plugs ꢃ for antenna holes
y 12 recessed head screws M 3x6
y 2 recessed head screws M 6x10
ꢃ
When mounting only one receiver into a rack, you can use the AM 2 antenna
mount (available as an accessory) to mount the receiver’s antenna
connections to the front of the GA 2 rack adapter. The AM 2 antenna mount
consists of:
ƿ
y 2 BNC extension cables (screw-in BNC socket ƿ to BNC connector
)
y 2 plains washers
y 2 nuts
11
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To mount two receivers into a rack:
̈ Place the two receivers side by side onto a flat
surface, their bottom sides facing upwards.
̈ Align the connecting plate ƽ over the holes in the
bottom sides of the receivers.
ꢂ
̈ Secure the connecting plate ƽ to the receivers
using eight of the supplied recessed head screws
(M 3x6).
̈ Hook the two rack mount “ears” ꢂ to the front
panels of the receivers.
̈ Secure the rack mount “ears” to the receivers using
two of the supplied recessed head screws (M 3x6)
respectively.
ƽ
ꢂ
̈ Slide the receivers into the 19” rack.
̈ Secure the rack mount “ears” to the rack.
When mounting only one receiver into a rack, use the
Ƽ
connecting bar Ƽ instead of the second receiver.
̈ Hook the two rack mount “ears” ꢂ to the front
panel of the receiver.
̈ Secure the rack mount “ears” to the receiver using
two of the supplied recessed head screws (M 3x6)
respectively.
ꢃ
ꢂ
̈ Secure the connecting bar Ƽ to one of the rack
mount “ears” ꢂ using two of the supplied recessed
head screws (M 6x10).
ꢂ
̈ If you are not front mounting the antennas, insert
the two covering plugs ꢃ into the antenna holes of
the connecting bar.
̈ Slide the receiver into the 19” rack.
̈ Secure the rack mount “ears” to the rack.
To mount the receiver’s telescopic antennas to the
front of the GA 2 rack adapter using the AM 2 antenna
mount:
Ƽ
ƿ
̈ Screw the two BNC sockets ƿ of the BNC extension
cables to the connecting bar Ƽ using the supplied
plain washers and nuts.
̈ Connect the two BNC connectors
to the BNC
sockets ¹ and ƹ at the rear of the receiver.
ꢁ
̈ Slide the receiver into a 19” rack.
̈ Secure the rack mount “ears” to the rack.
̈ Connect the two telescopic antennas ꢁ to the two
BNC sockets ƿ.
̈ Pull the telescopic antennas out and align them
upwards in a V-shape.
12
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Using the receiver
Switching the receiver on/off
The receiver can only be switched off when the standard display is shown on
the display panel. When in the operating menu, briefly pressing the ON
button will cancel your entry (ESC function) and return you to the standard
display with the last stored settings.
̈ Press the ON button ² to switch the receiver on.
̈ To switch the receiver off, press the ON button until “OFF” appears on the
ᕦ
display.
Connecting the headphones/adjusting the volume
̈ To monitor the audio signal, connect headphones with a ¼” (6.3 mm) jack
plug to the headphone output (PHONES) ᕡ.
Attention! High volume!
Even short exposure to high volume levels will damage your hearing!
Set the volume for the connected headphones to the minimum before
putting the headphones on.
³
·
̈ First, set the volume control ᕢ to the lowest volume by turning it to the
left as far as possible. Then gradually turn up the volume.
Volume up? – NO!
When people use headphones, they tend to choose a higher volume than
with loudspeakers. Listening at high volume levels for long periods can
lead to permanent hearing defects. Please protect your hearing,
Sennheiser headphones have an excellent sound quality even at low
volumes.
The receiver has a lock mode that can be activated or deactivated via the
operating menu (see “Activating/deactivating the lock mode” on page 24).
The lock mode prevents that the receiver is accidentally programmed or
switched off during operation.
13
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The operating menu
A special feature of the Sennheiser ew 500 G2 series is the similar, intuitive operation of transmitters and receivers.
As a result, adjustments to the settings can be made quickly and “without looking” – even in stressful situations,
for example on stage or during a live show or presentation.
The buttons
Buttons
Mode
To...
ON
Standard display
Operating menu
Setting mode
Standard display
Operating menu
Setting mode
Standard display
Operating menu
Setting mode
switch the receiver on and off
cancel the entry and return to the standard display
cancel the entry and return to the standard display
get into the operating menu
SET
get into the setting mode of the selected menu
store the settings and return to the top menu level
without function
̆/̄
change to the previous menu (̆) or change to the next menu (̄)
adjust the setting of the selected menu:
option (̆/̄)
Overview of menus
Display
Bank
Function of the menu
Switching between channel banks
Channel
Tune
Switching between the channels in a channel bank
Setting a receiving frequency for the channel bank “U” (user bank)
Scanning the channel banks for free channels
Adjusting the audio output level
Scan
AF Out
Squelch
Soundcheck
Display
Name
Adjusting the squelch threshold
Doing the soundcheck
Selecting the standard display
Entering a name
Reset
Loading the factory-preset default settings
Activating/deactivating the pilot tone evaluation
Activating/deactivating the lock mode
Changing the frequency response of the audio signal
Adjusting the contrast of the graphic display
Exiting the operating menu and returning to the standard display
Pilot
Lock
Equalizer
LCD Contr
Exit
14
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Working with the operating menu
By way of example of the “Tune” menu, this section describes how to use the
operating menu.
After switching the receiver on, the standard display is shown on the display
panel.
Getting into the operating menu
̈ Press the SET button to get from the standard display into the operating
menu. The last selected menu and its current setting are displayed with a
background.
Selecting a menu
̈ Press the ̆/̄ rocker button to select a menu.
̈ Press the SET button to get into the setting mode of the selected menu.
The name of the menu and its current setting are displayed.
Adjusting a setting
̈ Press the ̆/̄ rocker button to adjust the setting. The new setting
becomes effective immediately.
By briefly pressing the ̆/̄ rocker button, the display jumps either
forwards or backwards to the next setting. In the “Channel”, “Tune” and
“Name” menu, the ̆/̄ rocker button features a “fast search” function.
If you hold down a button, the display cycles continuously, allowing you
to get fast and easily to your desired setting.
Storing a setting
̈ Press the SET button to store the setting. “Stored” appears on the display,
indicating that the setting has been stored. The display then returns to
the top menu level.
Exiting the operating menu
̈ Select the “Exit” menu to exit the operating menu and to return to the
standard display.
When in the operating menu, briefly pressing the ON button will cancel
your entry (ESC function) and return you to the standard display with the
last stored settings.
15
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Operating menu of the receiver
SET
Exit
SET
Bank
Bank
3.01
Menu
Exit
1.01
786.300 MHz
790.250 MHz
B.CH
Current channel bank
B.CH
Bank
1
Channel 01
Changing the channel bank
̆ /
̄
:
1...8, U (User Bank)
SET: Stores the setting
Stored
SET
Channel
Channel
Menu
3.01
3.08
Bank
3
790.250 MHz
807.900 MHz
B.CH
B.CH
Channel 01
Tune
Changing the channel
786.400MHz
̆ /
̄:
Channel 01...20
Current channel and
corresponding frequency
SET: Stores the setting
Stored
SET
Tune
Tune
Menu
U.01
U.01
Channel 08
786.300 MHz
797.075 MHz
B.CH
Current frequency on the
selected channel
B.CH
Tune
Scan
Setting the frequency for
channel bank "U"
807.900MHz
̆ /
̄
:
Receiving frequency in
steps of 25 kHz
SET: Stores the setting
Stored
SET
Scan
Menu
Scan new
Scan reset
SET: Deletes the scan result
and releases locked
channels
Channel list
Scan new
Scan reset
Tune
797.075MHz
-6
SET = Starts a new scan
Scan
AF Out
SET
Channel list = Last scan
result, Scan new = Starts a
new scan, Scan reset =
Deletes the last scan result
Scanning the channel banks
for free channels
Scan
SET
1.01
786.300 MHz
B.CH
1
2
3
4
Bank
Free
SET
20 20 18 12
Scans all channel banks for
free channels
5
6
7
8
U
Bank
1
2
3
4
Bank
Free
Bank
Free
16 20 15 11 20
Free
20 20 17 11
̆ /
̄
:
Selects a channel bank
SET: Changes to the "Channel"
5
6
7
8
U
12 20 02 03 20
1
2
3
4
Bank
Free
Bank
Free
menu
Number of free channels per
20 20 17 11
channel bank
5
6
7
8
U
̆ / ̄: Selects a channel bank
12 20 02 03 20
SET: Changes to the "Channel"
menu
Number of free channels per
channel bank
̆ / ̄: Selects a channel bank
SET
SET
SET: Changes to the "Channel"
menu
Channel
1.03
790.600 MHz
B.CH
Channel and corresponding
frequency
SET
̆ /
̄
:
Channel 01...20
SET: Stores the setting
SET
S
tored
AF Out
+18
16
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Scan
SET
AF Out
AF Out
Menu
Scan
+18
–24
AF Out
+18
̆ /
̄
:
+18 ...0... –24 dB
Squelch High
Setting the audio output
level
Current audio output level
(in steps of 6 dB)
SET: Stores the setting
Stored
SET
Squelch
Squelch
Menu
Low
High
AF Out
–24
Squelch Low
Display
̆ /
̄
:
Low, Mid, High
Current squelch threshold
Setting the squelch threshold
SET: Stores the setting
Stored
SET
Soundcheck
Soundcheck
Menu
Start
Stop
Squelch High
Soundcheck
Display
Doing the soundcheck
Main
Soundcheck is started,
current RF and AF levels are
displayed
̄
:
Terminates the soundcheck,
result is displayed
̆: Starts a new soundcheck
SET: Returns you to the top
menu level
SET
SET
Display
Display
Menu
Main
Frequency
Soundcheck
Display Main
Name
Switching between the
standard displays
VOCAL
̆ /
̄:
Main, Frequency,
Current standard display
Bank/Channel, Name, AF-
Meter, Second RF
Stored
SET: Stores the setting
Frequency
Main
Bank/Channel
Second RF
Name
AF-Meter
SET
Name
OCAL
Name
CAL
Menu
Display Frequency
G
Name
Reset
Assigning the receiver a name
VOCAL
Current receiver name
̆ /
̄
:
Name (10 characters)
Letters w/o pronounciation
marks, numbers from 0...9,
special characters, spaces
SET: 9 x next character, then
store
Stored
Reset
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Name
SET
Reset
Reset? No
Reset
Reset? Yes
Menu
Name
Reset
Pilot
GUITAR
On
̆ /
̄
:
No, Yes
Security check
Loading the factory-preset
default settings
"reset"= Yes:
SET: Receiver loads factory-
preset default settings (only
pilot tone setting is kept),
receiver is restarted, standard
display appears
"reset"= No:
SET: Reset is cancelled
SET
Pilot
Pilot
Menu
On
Off
Reset
Pilot
Lock
On
Off
̆ /
̄:
On, Off
Pilot tone evaluation
activated or deactivated
SET: Stores the setting
Activating/deactivating the
pilot tone evaluation
STORED
SET
Lock
Lock
Menu
Off
On
Pilot
Off
Off
Lock
Equalizer Flat
Activating the lock mode
̆ /
̄:
On, Off
Lock mode activated or
deactivated
Lock mode = On:
SET: Stores the setting,
returns to standard display
Lock mode = Off:
SET: Stores the setting
STORED
SET
Equalizer
Equalizer
Menu
Lock
Off
Equalizer Flat
LCD Contr IIIIII.....
Flat
High Boost
̆ /
̄:
Flat , Low Cut, Low
Current frequency response
Cut/High Boost, High Boost
Changing the frequency
response
SET: Stores the setting
STORED
Menu
LCD Contrast
LCD Contrast
Equalizer High Boost
LCD Contr IIIIII.....
Exit
IIIIII..........
IIIIIIIIII......
Current contrast setting
̆ /
̄:
16 steps
Adjusting the contrast of the
graphic display
SET: Stores the setting
STORED
SET
Menu
LCD Contr IIIIIIIIII.....
Exit
Bank
1
Exiting the operating menu
Bank
1
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Adjustment tips for the operating menu
Switching between channel banks
Bank
Via the “Bank” menu, you can switch between the receiver’s nine channel
banks. The channel banks “1” to “8” have up to 20 switchable channels that
are factory-preset to a receiving frequency (see “The channel bank system”
on page 4). The channel bank “U” (user bank) has up to 20 switchable
channels to store your selection out of 1440 receiving frequencies that are
freely selectable within the preset frequency range.
When switching from one channel bank to another, the channel with the
lowest channel number is automatically displayed. If, during the last scan of
this channel bank, an interfering frequency was detected on the channel with
the lowest channel number, the receiver display panel automatically displays
the next free channel.
Switching between the channels in a channel bank
Channel
Via the “Channel” menu, you can switch between the different channels in a
channel bank. When switching between the channels, please observe the
following:
y Always set the transmitter and the receiver of a transmission link to the
same channel.
y After scanning the channel banks (see “Scanning the channel banks for
free channels” on page 19), only the free channels can be chosen on the
receiver. Set the transmitter and the receiver to one of the free channels.
Selecting the frequencies to be stored
in the channel bank “U”
Tune
Via the “Tune” menu, you can select the frequencies to be stored in the
channel bank “U” (user bank).
When you have selected one of the channel banks “1” to “8” and then select
the “Tune” menu, the receiver automatically switches to channel 01 of the
channel bank “U”. In this case, “U.01” briefly appears on the display.
̈ Use the ̆/̄ rocker button to select the desired receiving frequency.
Receiving frequencies are tunable in 25-kHz steps within a switching
bandwidth of 36 MHz max. For intermodulation-free frequencies, please
refer to the enclosed frequency table.
Scanning the channel banks for free channels
Scan
Before putting one or several ew 500 G2 transmission links into operation,
you should scan the channel banks for free channels.
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Displaying a list of all free channels
Via the “Channel list“ menu, you can display the number of free channels for
all channel banks.
Scan
Channel list
Scan new
Scan reset
̈ Select the “Scan” menu.
̈ Select “Channel list” to display the last scan result. The illustrated list is an
example list and may look different in other frequency ranges. The
number of free channels is displayed for all channel banks.
1
2
3
4
Bank
Free
Bank
Free
20 20 17 11
5
6
7
8
U
12 20 02 03 20
̈ For further details, select a channel bank by using the ̆/̄ rocker button
and then press the SET button. This gets you into the “Channel” menu
where you can select a channel of this channel bank or display the
frequency of a channel.
Channel
1.01
B.CH
786.300 MHz
Starting the scan
̈ Before starting the scan, switch all transmitters of your system off, since
channels used by switched-on transmitters will not be displayed as “free
channels”.
̈ Select the “Scan” menu.
Scan
Channel list
Scan new
Scan reset
̈ Select “Scan new” and confirm your selection by pressing the SET button.
Note:
1
2
3
4
Bank
Free
Bank
Free
The scanning process takes approx. 1 minute.
20 20 17 11
5
6
7
8
U
12 20 02 03 20
After the scan is completed, the number of free channels is displayed for
all channel banks. Channels that are used or subject to interference are
locked and cannot be selected. The same result is displayed when
selecting the “Channel list“ menu.
̈ For further details, select a channel bank by using the ̆/̄ rocker button
and then press the SET button. This gets you into the “Channel” menu
where you can select a channel of this channel bank or display the
frequency of a channel.
Releasing locked channels
̈ Select the “Scan” menu.
Scan
Channel list
̈ Select “Scan reset” and confirm your selection by pressing the SET button.
Scan new
Scan reset
The last scan result is deleted and all channels can now be selected again.
1
2
3
4
Bank
Free
Bank
Free
20 20 18 12
5
6
7
8
U
16 20 15 11 20
Multi-channel operation
Combined with ew 500 G2 transmitters, the receiver can form transmission
links that can be used in multi-channel systems. For multi-channel operation,
only use the free channels in a channel bank.
Before putting the transmission links into operation, we recommend
performing an auto scan.
̈ Scan the receiver for free channels.
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̈ Select a channel bank with a sufficient number of free channels.
1
2
3
4
Bank
Free
Bank
Free
20 20 17 11
̈ Set all transmitter/receiver pairs in you multi-channel system to the free
5
6
7
8
U
channels in this channel bank.
12 20 02 03 20
Adjusting the audio output level
AF Out
Via the “AF OUT” menu, you can adjust the audio output level of the receiver.
The level can be adjusted in eight steps. Adapt the level of the audio output
(AF OUT) to the input of the connected unit. The following figures are a guide
to the best settings:
Line level input:
0 to +18 dB
–24 to –6 dB
Microphone level input:
Adjusting the squelch threshold
Squelch
The receiver is equipped with a squelch that can be adjusted via the
“Squelch” menu. The squelch eliminates annoying noise when the
transmitter is switched off. It also suppresses sudden noise when there is no
longer sufficient transmitter power received by the receiver.
Note:
Before adjusting the squelch threshold to a different setting, set the
volume on a connected amplifier to the minimum.
There are three possible squelch settings:
y Low = low
y Mid = middle
y High = high
Selecting the setting “Low” reduces the squelch threshold, selecting the
setting “High” increases the squelch threshold. Adjust the squelch threshold
– with the transmitter switched off – to the lowest possible setting that
suppresses hissing noise.
IMPORTANT!
Notes:
If the squelch threshold is adjusted too high, the transmission range will
be reduced. Therefore, always adjust the squelch threshold to the lowest
possible setting.
When in the setting mode of the “Squelch” menu, pressing the ̄ button
(DOWN) for more than three seconds will switch the squelch off. “Off”
appears on the display. If no RF signal is being received, hissing noise will
occur. This setting is for test purposes only.
Doing the soundcheck
Soundcheck
By doing a soundcheck, you can check the reception area for field strength
gaps (“dropouts”) which cannot be compensated for by the receiver’s
diversity circuitry. You can do the soundcheck without the help of another
person.
̈ Switch the transmitter on.
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̈ Select the “Soundcheck” menu. The soundcheck is started immediately.
̈ With the transmitter, walk up and down the transmission area.
̈ Press the ̄ button on the receiver to terminate the soundcheck and to
display the result of the soundcheck. The level displays “RF” and “AF” will
indicate the lowest RF and the highest AF level of the received
transmitter.
Optimize the RF level by repositioning the receiving antennas.
The audio level should be as high as possible (max. 0 dB) without the level
display for audio signal “AF” showing full deflection (see the section
“Adjusting the sensitivity“ in the operating manual of the transmitter).
If both receiving antennas are connected and aligned, the diversity
displays I and II appear on the display panel.
If no transmitter is being received, the “MUTE” display appears on the
display panel.
̈ To do another soundcheck (e.g. with an improved antenna arrangement,
another transmitter position or a new transmitter sensitivity), press the
̆ button.
Selecting the standard display
Display
Via the “Display” menu, you can select the standard display:
Selectable standard display
“Main”
Contents of the display
(standard display)
“Frequency”
(display of the frequency)
“Bank/Channel”
(display of the channel bank and
channel number)
“Name”
(display of the freely selectable
name)
“AF meter”
(graphic display of the AF level)
“Second RF”
(display of the RF levels of the two
diversity sections)
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Entering a name
Name
Via the “Name” menu, you can enter a freely selectable name for the receiver.
You can, for example, enter the name of the performer for whom the
adjustments have been made.
The name can be displayed on the standard display and can consist of up to
ten characters such as:
y letters (without pronounciation marks),
y numbers from 0 to 9,
y special characters e.g. () - . _ and spaces.
To enter a name, proceed as follows:
̈ Press the SET button to get into the setting mode of the “Name” menu.
The first segment starts flashing on the display.
̈ With the ̆/̄ buttons you can now select a character. By briefly pressing
a button, the display jumps either forwards or backwards to the next
character. If you hold down a button, the display starts cycling
continuously.
̈ Press the SET button to change to the next segment and select the next
character.
̈ Have you entered the name completely? Press the SET button to store
your setting and to return to the top menu level.
Loading the factory-preset default settings
Reset
Pilot
Via the “Reset” menu, you can load the factory-preset default settings. Only
the selected setting for the pilot tone remains unchanged. After the reset, the
receiver is restarted and the standard display is shown on the display panel.
Activating/deactivating the pilot tone evaluation
Via the “Pilot” menu, you can activate or deactivate the pilot tone evaluation.
The pilot tone supports the receiver’s squelch function (Squelch) and protects
against interference due to RF signals from other units. The transmitter adds
an inaudible signal, known as the pilot tone, to the transmitted signal. The
receiver detects and evaluates the pilot tone, and is thus able to identify the
signal of the matching transmitter and mute all others.
Transmitters of the ew 500 series (first generation) do not transmit a pilot
tone and the receivers of the ew 500 series (first generation) cannot
evaluate the pilot tone. Nevertheless, you can combine the EM 500 G2
receiver with a transmitter of the first generation. However, when combining
units, please observe the following:
y With an ew 500 G2 transmitter and the ew 500 G2 receiver:
Activate the pilot tone function with both transmitter and receiver.
y With an ew 500 transmitter and the ew 500 G2 receiver or vice versa:
Deactivate the pilot tone function with the ew 500 G2 transmitter or receiver.
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Activating/deactivating the lock mode
Lock
Via the “Lock” menu, you can activate or deactivate the lock mode.
The lock mode prevents that the receiver is accidentally programmed or
switched off during operation. The lock mode icon on the display indicates
that the lock mode is activated.
To deactivate the lock mode, first press the SET button and then press the ̆/̄
buttons to select “Off”. If you confirm your selection by pressing the SET button,
the buttons can be operated as usual.
Using the equalizer
Equalizer
Via the “Equalizer” menu, you can change the treble and bass of the audio
signal available at the audio output (AF OUT):
Selectable setting
Display
“Flat”
(treble and bass of the output signal
remain unchanged)
“High Boost”
(boosting the treble)
“Low Cut/High Boost”
(cutting the bass and boosting the
treble)
“Low Cut“
(cutting the bass)
Adjusting the contrast of the graphic display
LCD Contr
Exit
Via the “LCD Contr” menu, you can adjust the contrast of the graphic display
in 16 steps.
Exiting the operating menu
Via the “Exit” menu, you can exit the operating menu and return to the
standard display.
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Troubleshooting
Error checklist
Problem
Possible cause
Possible solution
No operation indication
No mains connection
Check the connections of the mains
unit
No RF signal
the same channel
same channel
Transmitter is out of range
Check the squelch threshold setting
(see “Adjusting the squelch
threshold” on page 21) or
reduce the distance between
transmitter and receiving antenna
RF signal available,
no audio signal,
“MUTE” display appears on the
display panel
Transmitter is muted (“MUTE”)
(see operating manual of the
transmitter)
Receiver’s squelch threshold is
adjusted too high
See “Adjusting the squelch
threshold” on page 21
Transmitter doesn’t transmit a
pilot tone
Switch the pilot tone transmission
on the transmitter on or
switch the pilot tone evaluation on
Transmitter sensitivity is adjusted
too low
Adjust the transmitter sensitivity
correctly
Audio signal has a high level of
background noise
Receiver’s AF output level is
adjusted too low
See “Adjusting the audio output
Transmitter sensitivity is adjusted
too high
Adjust the transmitter sensitivity
Audio signal is distorted
Receiver’s AF output level is
adjusted too high
See “Adjusting the audio output
level” on page 21
No access to a certain channel
During scanning, an RF signal has
been detected on this channel and free channels” on page 19
the channel has been locked
During scanning, a transmitter of
your system operating on this
channel has not been switched off
See “Multi-channel operation” on
page 20
During the soundcheck, only one
One of the antennas is not
Check the antenna connections
diversity display (I or II) appears on connected correctly
the display panel
If problems occur that are not listed in the above table or if the problems cannot be solved with the proposed
solutions, please contact your local Sennheiser agent for assistance.
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Recommendations and tips
... for optimum reception
y Transmission range depends to a large extent on location and can vary
from about 10 m to about 150 m. There should be a “free line of sight”
between transmitting and receiving antennas.
y If, with the EM 500 G2 receiver, reception conditions are unfavourable, you
should use two remote antennas which are connected via antenna cable.
y To avoid overmodulating the receiver, observe a minimum distance of 5 m
between transmitting and receiving antennas.
y Observe a minimum distance of 50 cm between receiving antennas and
metal objects (such as cross members or reinforced-concrete walls).
... for multi-channel operation
y For multi-channel operation, you can only use the channels in a channel
bank. Each of the channel banks “1” to “8” accommodates up to 20
factory-preset frequencies which are intermodulation-free. For alternative
frequency combinations, please refer to the enclosed frequency table. The
freely selectable frequencies can be selected via the “Tune” menu and can
be stored in the channel bank “U”.
avoided by maintaining a minimum distance of 20 cm between two
transmitters.
y Use special accessories for multi-channel applications (see “Accessories” on
page 30).
Care and maintenance
Use a slightly damp cloth to clean the receiver from time to time.
Note:
Do not use any cleansing agents or solvents.
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Additional information
HDX noise reduction
RF link
Inherent noise
of the RF link
Transmitter
Receiver
Progress you can hear:
The evolution wireless G2 series is equipped with HDX, the Sennheiser noise
reduction system that reduces RF interference. It increases the signal-to-
noise ratio in wireless audio transmission to more than 110 dB.
HDX is a wideband compander system which compresses the audio signal in
the transmitter in a 2:1 ratio (related to dB) to lift it above the inherent noise
floor of the RF link. A 110 dB dynamic range signal is thus transmitted with
an effective dynamic range of only 55 dB, which is above the 60 dB noise
floor of the RF link. In the receiver the signal is expanded in an identical and
opposite way in a 1:2 ratio to restore the original signal, at the same time
reducing the RF noise to below the noise floor of the receiver.
HDX has been specially developed for high quality radiomicrophone systems.
Note:
Only transmitters and receivers that are equipped with HDX can work cor-
rectly with each other. If non HDX equipment was mixed with HDX, the
dynamic range would be drastically reduced and the transmission would
sound blunt and flat. HDX is permanently active and cannot be switched
off.
Wireless transmission systems
With the ew 500 G2 series, Sennheiser puts an end to cable tangles and
enables complete freedom of movement. The systems operate exclusively in
the UHF band. UHF transmission is extremely reliable and is far less prone to
interference than the overcrowded VHF band – harmonics from mains units,
fluorescent tubes, refrigerators, computers, etc. are virtually eliminated. Also
indoor propagation of UHF radio waves is better than VHF so that the RF
power can be kept low – this is also an advantage when using multi-channel
systems. Finally, UHF frequency ranges are being approved all over the world
for radiomicrophone usage – in some countries licence-free.
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Squelch
Pilot tone squelch
The ew 500 G2 transmitters adds a pilot tone to the audio signal. The receiver
checks incoming audio signals to see if the pilot tone is present. In the
absence of the pilot tone, the receiver’s audio output will remain muted, even
if a strong RF signal is present.
This prevents strong interfering signals from causing hissing noise in the
receiver when the transmitters are switched off.
In order to benefit from this feature, the pilot tone function must be activated
on both the transmitter and the receiver. The receiver’s pilot tone function is
factory-preset to “ON” (= activated).
Field strength-dependent squelch
Depending on the strength of the received RF signal, the receiver’s audio
output is opened or muted. Via the “Squelch” menu of the receiver, the
squelch threshold can be adjusted in three steps (Low, Mid, High).
Diversity reception
The receiver operates on the “true diversity” principle:
A receiving antenna receives not only the electromagnetic waves which reach
it by a direct path, but also the reflections of these waves which are created
in the room by walls, windows, ceilings and fittings. When these waves are
superimposed, destructive interference occurs, which can also be called “field
strength gaps”. Repositioning the receiving antenna can bring a solution.
With mobile transmitters, however (which all radiomicrophones are), the
“field strength gap” will then occur with a different transmitter position.
These “field strength gaps” can only be eliminated with true diversity
receivers.
In true diversity, instead of one antenna and one receiver there are now two
antennas and two receiver sections. The antennas are spatially separated. By
means of a comparison circuit, the receiver section with the strongest RF
signal is always switched to the common AF output. The risk of the
occurrence of “field strength gaps” in both antennas at the same time is
virtually nonexistant.
The receiver display panel shows the active diversity section (I or II) ቧ.
ቧ
Electronic
switch-over of
AF signal
Control signal
Control signal
Receiver section I
Receiver section II
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Specifications
RF characteristics
Modulation
wideband FM
Frequency ranges
Receiving frequencies
518–554, 626–662, 740–776, 786–822, 830–866 MHz
8 channel banks with up to 20 factory-preset channels each
1 channel bank with up to 20 freely selectable channels
(1440 frequencies, tunable in steps of 25 kHz)
Switching bandwidth
36 MHz
Nominal/peak deviation
Frequency stability
24 kHz / 48 kHz
≤ 15 ppm
Receiver principle
true diversity
Sensitivity (with HDX, peak deviation)
<2.5 μV at 52 dBArms S/N ratio
Adjacent channel rejection
Intermodulation attenuation
Blocking
≥ 70 dB
≥ 70 dB
≥ 75 dB
Squelch
4 steps:
Off
Low: 5 dBμV
Mid: 15 dBμV
High: 25 dBμV
Pilot tone squelch
Antenna inputs
can be switched off
2 BNC sockets
AF characteristics
Noise reduction system
Sennheiser HDX
EQ presets (switchable, effect the line and
monitor outputs):
Preset 1: “Flat“
AF frequency response 40–18,000 Hz
Preset 2: “Low Cut“
Cut approx. -3 dB at 200 Hz
Preset 3: “HiBoost“
Boost approx. +6 dB at 10,000 Hz
Preset 4: “Low Cut & Hi Boost“
Cut approx. -3 dB at 200 Hz
Boost approx.+6 dB at 10,000 Hz
S/N ratio (at 1 mV and peak deviation)
THD (at nominal deviation and 1 kHz)
AF output voltage
≥ 115 dB(A) (AF OUT)
≤ 0.9 %
¼’’ (6.3 mm) jack socket (unbalanced): +12 dBu
XLR socket (balanced):
(at peak deviation 1 kHzAF
)
+18 dBu
Overall unit
Temperature range
Power supply
–10 °C to +55 °C
10.5–16 V DC, nominal voltage 12 V DC
Power consumption
Dimensions [mm]
Weight
approx. 300 mA
212 x 145 x 38
approx. 1100 g
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Connector assignment
XLR-3F connector,
balanced
¼’’ (6.3 mm) stereo jack ¼’’ (6.3 mm) mono jack
plug, unbalanced
plug, unbalanced
2
1
+
3
DC connector for
power supply
¼’’ (6.3 mm) stereo jack
plug for headphone output
Accessories
AM 2 Antenna mount for mounting antennas to the front of the GA 2
A 1031-U UHF antenna,
passive, omni-directional, can be mounted onto a stand
AB 2-A UHF antenna booster,
10 dB gain powered via ASP 2/NT 1
518–554 MHz
626–662 MHz
740–776 MHz
786–822 MHz
830–866 MHz
1 m / 5 m / 10 m
AB 2-B
AB 2-C
AB 2-D
AB 2-E
GZL 1019-A1 / 5 / 10 Antenna cable with BNC connectors
ASP 2 Antenna splitter,
2 x 1:4, passive, for connecting eight EM 500 G2
to two A 1031-U/AB 2
NT 1 Mains unit for ASP 2
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Manufacturer declarations
Warranty regulations
The guarantee period for this Sennheiser product is 24 months from the date of
purchase. Excluded are accessory items, rechargeable or disposable batteries that are
delivered with the product; due to their characteristics these products have a shorter
service life that is principally dependent on the individual frequency of use.
The guarantee period starts from the date of original purchase. For this reason, we
recommend that the sales receipt be retained as proof of purchase. Without this proof
(which is checked by the responsible Sennheiser service partner) you will not be reim-
bursed for any repairs that are carried out.
Depending on our choice, guarantee service comprises, free of charge, the removal of
material and manufacturing defects through repair or replacement of either indivi-
dual parts or the entire device. Inappropriate usage (e.g. operating faults, mechanical
damages, incorrect operating voltage), wear and tear, force majeure and defects
which were known at the time of purchase are excluded from guarantee claims. The
guarantee is void if the product is manipulated by non-authorised persons or repair
stations.
In the case of a claim under the terms of this guarantee, send the device, including
acces-sories and sales receipt, to the responsible service partner. To minimise the risk
of transport damage, we recommend that the original packaging is used. Your legal
rights against the seller, resulting from the contract of sale, are not affected by this
guarantee.
The guarantee can be claimed in all countries outside the U.S. provided that no natio-
nal law limits our terms of guarantee.
CE Declaration
of Conformity
This equipment is in compliance with the essential requirements and other relevant
provisions of Directives 1999/5/EC, 89/336/EC or 73/23/EC. The declaration is avai-
Before putting the device into operation, please observe the respective country-spe-
cific regulations!
Batteries or rechargeable batteries
The supplied batteries or rechargeable batteries can be recycled. Please
dispose of them as special waste or return them to your specialist dealer. In
order to protect the environment, only dispose of exhausted batteries.
WEEE Declaration
Your Sennheiser product was developed and manufactured with highquality
materials and components which can be recycled and/or reused. This symbol
indicates that electrical and electronic equipment must be disposed of sepa-
rately from normal waste at the end of its operational lifetime.
Please dispose of this product by bringing it to your local collection point or recycling
centre for such equipment. This will help to protect the environment in which we all
live.
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Sennheiser electronic GmbH & Co. KG
30900 Wedemark, Germany
Phone +49 (5130) 600 0
Fax +49 (5130) 600 300
Printed in Germany
Publ. 02/06
090624/A2
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