SOYO Computer Hardware SY P4RS300 User Manual

SY-P4RS300  
Motherboard  
Quick Start Guide  
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SOYO™  
SY-P4RS300 Motherboard  
mPGA Socket 478 Processor supported  
ATi RS300 AGP/PCI Motherboard  
800/533/400 Front Side Bus supported  
ATX Form Factor  
Copyright © 2003 by SOYO Computer Inc.  
Trademarks:  
SOYO is a registered trademark of SOYO Computer Inc. All trademarks are properties of  
their owners.  
Product Rights:  
All names of the product and corporate mentioned in this publication are used for  
identification purposes only. The registered trademarks and copyrights belong to their  
respective companies.  
Copyright Notice:  
All rights reserved. This manual has been copyrighted by SOYO Computer Inc. No part of  
this manual may be reproduced, transmitted, transcribed, translated into any other language,  
or stored in a retrieval system, in any form or by any means, such as by electronic,  
mechanical, magnetic, optical, chemical, manual or otherwise, without permission in  
writing from SOYO Computer Inc.  
Disclaimer:  
SOYO Computer Inc. makes no representations or warranties regarding the contents of this  
manual. We reserve the right to amend the manual or revise the specifications of the product  
described in it from time to time without obligation to notify any person of such revision or  
amend. The information contained in this manual is provided to our customers for general  
use. Customers should be aware that the personal computer field is subject to many patents.  
All of our customers should ensure that their use of our products does not infringe upon any  
patents. It is the policy of SOYO Computer Inc. to respect the valid patent rights of third  
parties and not to infringe upon or to cause others to infringe upon such rights.  
Disclaimer:  
Please be advised that some SOYO motherboards are designed with overclocking features  
and may allow users to run the components beyond manufacturer's recommended  
specifications. Overclocking beyond manufacturer's specifications is not recommended nor  
endorsed by SOYO, Inc. and will void your manufacturer's warranty. Overclocking beyond  
manufacturer's specifications is not encouraged and should be assumed at the user's own  
risk. Unsafe overclocking can damage the user's system or cause serious personal injury.  
If the user is unsure or in doubt about overclocking, please seek professional advise. SOYO,  
Inc. is not responsible for any direct or indirect damage resulting from overclocking.  
Restricted Rights Legend:  
Use, duplication, or disclosure by the Government is subject to restrictions set forth in  
subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at  
252.277-7013.  
About This Guide:  
This Quick Start Guide can help system manufacturers and end users in setting up and  
installing the motherboard. Information in this guide has been carefully checked for  
reliability; however, to the correctness of the contents there is no guarantee given. The  
information in this document is subject to amend without notice.  
For further information, please visit our Web Site on the Internet. The address is  
"http://www.soyo.com.tw".  
P4RS300 Series - Version P1.0- Edition: October 2003  
* These specifications are subject to amend without notice  
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SY-P4RS300 Quick Start Guide  
1
Introduction  
This SY-P4RS300 mainboard has a Socket 478 for the Intel Pentium 4 type of  
processors supporting front side bus (FSB) speeds up to 800 MHz.  
Hyper Threading Technology, designed to take advantage of the multitasking  
features in Windows XP, gives you the power to do more things at once.  
Unpacking  
When unpacking the motherboard, check for the following items:  
The SY-P4RS300 AGP/PCI Motherboard  
The user manual  
The Installation CD-ROM  
The SOYO Bonus Pack CD-ROM  
One IDE Device ATA 66 Flat Cable  
One Floppy Disk Drive Flat Cable  
One Back Panel  
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SY-P4RS300 Quick Start Guide  
SY-P4RS300 Motherboard Layout  
PS/2 KB PS/2 Mouse  
Connector Connector  
DIMM1  
DIMM3  
VDRAM  
1
COM A  
VGA out  
+12V Power  
PRT  
USB 5/USB 1  
USB 4/USB 0  
ATX Power  
Audio out/Front out  
1
5
2
6
Audio in/Rear out  
MIC IN/Center & Bass out  
CLK FREQ  
(JU300)  
5VSB LED  
PCI Slot #1  
PCI Slot #2  
PCI Slot #3  
PCI Slot #4  
PCI Slot #5  
PRI IDE  
SEC IDE  
10  
FRONT AUDIO  
9
1
CD IN  
CLEAR  
Password  
AC'97  
Codec  
1
1
AUX IN  
FLOPPY  
3V3SB LED  
SPDIF OUT  
I/O  
CHIP  
USB 2/3  
10  
3V  
Lithium  
Battery  
CLEAR  
CMOS  
10  
9
WOL/WOR  
9
COM 2  
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SY-P4RS300 Quick Start Guide  
Key Features  
CPU  
Socket 478 Processor  
The PGA Socket 478  
Supports Intel Pentium 4 series CPU with/without  
Hyper Threading Technology  
Supports a front-side bus (FSB) of 800 MHz  
Chipset  
ATI RS300 Northbridge / IXP 150 Southbridge  
The mainboard accommodates two 184-pin, 2.5V  
DDR DIMM sockets with a total capacity of 2 GB  
system memory.  
Memory  
Supports PC2100, PC2700 and PC3200memory bus  
AGP  
1x AGP master 4x slot  
On-board ATI 9000 VGA controller.  
5x 32-bit bus master PCI slots  
Super I/O controller supporting:  
PCI  
Super I/O  
Two PS/2 ports for mouse and keyboard  
One serial port  
One VGA port  
One parallel port  
Audio jacks for microphone, line-in and line-out  
IXP 150 Integrated Parallel ATA controller supporting up to  
4x UDMA 33/66/100/133 Parallel ATA devices.  
Storage  
USB 2.0  
6x USB 2.0 compliant ports (4x on rear IO panel, 2x  
motherboard connectors.  
Sound  
Onboard AC97 6 channel Audio Codec  
Industry standards  
This motherboard is compliant with the following industry  
standards:  
Microsoft PC99  
FCC  
ACPI  
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SY-P4RS300 Quick Start Guide  
2
Installation  
To avoid damage to your motherboard, please follow these simple  
rules while handling this equipment:  
Before handling the motherboard, ground yourself by touching on  
to an unpainted portion of the system's metal chassis.  
Remove the motherboard from its anti-static packaging. Hold the motherboard by  
the edges and avoid touching its components.  
Check the motherboard for damage. If any chip appears to be loose, press  
carefully to seat it firmly in its socket.  
Follow the directions in this section, which is designed to guide you through a quick and  
correct method to install your new motherboard. For detailed information, please refer  
to the motherboard User's Manual and Technical Reference online manual on the  
CD-ROM package that came with your motherboard.  
Gather and prepare all necessary components to complete the installation successfully:  
Socket A processor with CPU cooling fan (boxed type)  
DDR RAM module(s)  
Computer case with adequate power supply unit  
Monitor  
PS/2 or USB Keyboard  
Pointing Device (PS/2 or USB Mouse)  
Speaker(s) (optional)  
Disk Drives: HDD, CD-ROM, Floppy drive…  
External Peripherals: Printer and Modem (optional)  
Internal Peripherals: Modem and LAN cards (optional)  
Note: If you want to use an external speaker connected to "Line-out" port, please make  
sure to use an "amplified speaker" that can generate proper output sound volume.  
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Install the Motherboard  
We will now begin the installation process. Please follow the following  
procedure to lead you to a complete and correct installation.  
Step 1- Install the Central Processing Unit (CPU)  
Step 2- Install memory modules  
Step 3- Connect cables, case wires, power supply and install expansion cards  
Step 4- Install expansion cards  
Step 1. Install the CPU  
®
CPU Mount Procedure: To mount the Pentium 4 Socket mPGA478  
processor that you have purchased separately, follow these instructions.  
1
2
3
4
1. Lift the socket handle up to a vertical position.  
2. Align the blunt edge of the CPU with the matching pinhole edge on the socket.  
3. Seat the processor in the socket completely and without forcing.  
4. Then close the socket handle to secure the CPU in place.  
Remember to connect the CPU Cooling Fan to the appropriate power  
connector on the Motherboard. The fan is a key component that  
stabilizes the system. It prevents the equipment from overheating and  
prolongs the life of your CPU.  
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Front Side Bus Frequency Selection (JU200/JU201)  
These jumpers can be programmed to 400Mhz, 533Mhz or 800MHz depending on your  
current CPU FSB.  
JU200 Setting  
JU201 Setting  
FSB100  
(400MHz)  
Short pin 2-3  
Short pin 2-3  
FSB133  
(533MHz)  
Short pin 2-3  
Short pin 1-2  
Short pin 1-2  
Short pin 2-3  
FSB200  
(800MHz)  
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Step 2. Configure Memory  
This motherboard supports Dual Channels to your memory. In order for Dual Channel to  
work, 2 modules of equal size and specifications have to be installed. ECC and  
registered memory are not supported.  
The largest memory capacity possible is 2GB. On this motherboard, DRAM speed  
can be set independent from the CPU front side bus speed.  
Memory Configuration Table  
Pin1-Pin2  
Pin3-Pin4  
Pin5-Pin6  
JU300 Setting  
400MHz FSB CPU  
with PC2100  
CLOSE  
CLOSE  
OPEN  
533MHz FSB CPU  
with PC2100  
OPEN  
CLOSE  
CLOSE  
CLOSE  
OPEN  
OPEN  
CLOSE  
OPEN  
533MHz FSB CPU  
with PC2700  
800MHz FSB CPU  
with PC3200  
CLOSE  
Note: PC3200 is only supported if you have a 800MHZ FSB CPU. PC2100 and  
PC2700 are not supported.  
DRAM voltage Jumper (JU2400)  
This Jumper sets the voltage of your memory module.  
2.5V  
2.65V (Default)  
JU2400 Setting  
Short pin 1-2  
Short pin 2-3  
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Step 2. Installation of Expansion Cards  
The motherboard has 1 AGP slot and 5 PCI slots.  
1. Read the instruction document of the related expansion card before inserting the  
expansion card into the computer.  
2. Press the expansion card firmly into expansion slot in the motherboard.  
3. Make sure the metal contacts on the card are correctly seated in the slot.  
4. Replace the screw to secure the slot bracket of the expansion card.  
5. Install driver for the operating system you use.  
Step 3. Connections to the Motherboard  
Refer to the following for information on connecting the SY-P4RS300 mainboard’s devices:  
Connectors and Plug-ins  
Front Audio (JU2101)  
Pin1 Pin2 Pin3 Pin4  
Pin5  
Pin6  
Pin7 Pin8  
Pin9  
Pin10  
FMIC GND VREF 5V LINE OUT_R LINE OUT_R NC  
N/C LINE OUT_L LINE OUT_L  
USB2/3  
Pin1  
Pin2  
Pin3  
Pin4  
Pin5  
Pin6  
Pin7 Pin8  
Pin9  
KEY  
Pin10  
VERG_FP_ VERG_FP_ USB_FP_ USB_FP_ USB_FP_ USB_FP_  
USBPWR0 USBPWR0 P0- P1- P0+ P1+  
USB_FP_  
OC0  
GND  
GND  
Serial Port 2 : COM2  
WOL/WOR  
Pin2  
Pin1 Pin2 Pin3 Pin4 Pin5 Pin6 Pin7 Pin8 Pin9 Pin10 Pin1  
CD DSR RxD RTS TxD CTS DTR RI GND NC 3V3SB  
Pin3  
GND  
RING  
SPDIF OUT  
CPUFAN  
Pin1  
Pin2  
5V  
Pin3  
NC  
Pin4  
Pin1  
Pin2  
12V  
Pin3  
SPDIF OUT  
GND  
GND  
SENSOR  
CD -IN: CDIN / AUXIN  
Pin1 Pin2 Pin3 Pin4  
CDIN  
AUXIN  
L
L
G
G
G
G
R
R
Connect the CD Line-in cord from the CD-ROM  
device to the matching connector CDIN  
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Speaker  
HDD  
Speaker  
PWRBT Reset LED  
Pin1  
VCC  
Pin3  
NC  
Pin5  
NC  
Pin7  
Speaker out  
Power LED  
Pin4  
Pin2  
3V3SB  
PWRBT  
Pin6  
PWRBT Reset HDD LED Power LED  
GND  
GND  
HDD LED  
RESET  
Pin11  
Pin12  
Pin17  
Pin18  
GND  
Pin13  
GND  
Pin14  
LED Anode LED Cathode Power On/Off  
Control PIN  
Power On/Off: PWRBT  
Connect your power switch to this header (momentary switch type).  
To turn off the system, press this switch and hold down for longer than 4 seconds.  
ATX 12V Power Supply: ATX PW  
Attach the ATX 12V Power cable to three connector. (This motherboard requires an ATX 12V power  
supply, an AT or ATX power supply can NOT be used.)  
When using the Power-On by Keyboard function, please make sure the ATX power supply is able to  
provide at least 720mA on the 5V Standby lead (5VSB).  
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CMOS Clear (JU600)  
In some cases the CMOS memory may contain wrong data, follow the steps below to  
clear the CMOS memory.  
1. Clear the CMOS memory by momentarily shorting pin 2-3 on jumper JU600. Its  
white cap can easily identify this jumper.  
2. Put the jumper back to 1-2 to allow writing of new data into the CMOS memory.  
CMOS Clearing  
Clear CMOS Data  
Retain CMOS Data  
Short pin 2-3 for  
at least 5 seconds  
to clear the CMOS  
Short pin 1-2 to  
retain new settings  
JU600 Setting  
Note: You must unplug the ATX power cable from the ATX power connector  
when performing the CMOS Clear operation.  
Clear Password Jumper (JU601)  
Jumper JU601 can be configured to force Password clear.  
Normal  
Clear Password  
JU601 Setting  
Short pin 1-2  
Short pin 2-3  
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3
Quick BIOS Setup  
After the hardware installation is complete, turn the power switch on, then press the <DEL>  
key during the system diagnostic checks to enter the Award BIOS Setup program. The  
CMOS SETUP UTILITY will be shown on the screen. Then, follow these steps to configure  
the CPU settings.  
Step 1. Select [STANDARD CMOS SETUP]  
Set [Date/Time] and [Floppy drive type], then set [Hard Disk Type] to “Auto”.  
Step 2. Select [LOAD OPTIMIZED DEFAULTS]  
Select the “LOAD OPTIMIZED DEFAULTS” menu and type “Y” at the prompt to load the  
BIOS optimal setup.  
Step 3. Select [SAVE & EXIT SETUP]  
Press <Enter> to save the new configuration to the CMOS memory, and continue the  
boot sequence.  
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4
The SOYO CD  
The SOYO-CD will Auto Run only in Windows Based Operating  
Systems.  
Your SY-P4RS300 motherboard comes with a CD-ROM labeled "SOYO CD." The  
SOYO CD contains  
a.  
b.  
c.  
The user's manual for your new motherboard in PDF format,  
The drivers software available for installation, and  
A database in HTML format with information on SOYO motherboards and  
other products.  
Step 1. Insert the SOYO CD into the CD-ROM drive  
If you are running Windows NT/2K/XP, the SOYO-CD will not detect your motherboard  
type. In that case the following dialog will pop up. Please choose your motherboard  
model number and press OK. Now the SOYO-CD Start Up Menu will come up as  
shown on the following page:  
(SOYO CD Start Up Program Menu)  
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Under Windows 95/98/ME, the SOYO CD Start Up Program automatically detects the  
SOYO motherboard the system uses and displays the corresponding model name.  
The user's manual files included on the SOYO CD are in PDF (Postscript Document  
format). In order to read a PDF file, the appropriate Acrobat Reader software must be  
installed in your system.  
Note: The Start Up program automatically detects if the Acrobat Reader utility is already  
present on your system, and otherwise prompts you on whether or not you want to  
install it. You must install the Acrobat Reader utility to be able to read the user's manual  
file. Follow the instructions on your screen during installation. Once the installation is  
completed, restart your system and re-run the SOYO CD.  
Step 2. Install Drivers and Utilities  
Click the Install Drivers button to display the list of driver software that can be installed  
for your Motherboard. The Start Up program displays the drivers available for the  
particular model of Motherboard you own. We recommend that you only install those  
drivers.  
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driver  
ATI Software Driver for Win 98SE/ME/2000/XP  
revision:  
Cancel  
OK  
(Driver Installation Menu)  
A short description of all available drivers follows:  
ATI Software Driver for Win 98SE/ME/2000/XP  
Installs all the necessary drivers (like IAGP, IDE, SMbus, GART and Audio driver) for the  
system to operate properly.  
Select which driver you want to install and click OK, or click Cancel to abort the driver  
installation and return to the main menu.  
Note: Once you have selected a driver, the system will automatically exit the SOYO CD  
to begin the driver installation program. When the installation is complete, most drivers  
require a restart of your system before they become active.  
Step 3. Check the Latest Releases  
Click the 'Connect to SOYO website' button to go the SOYO Website to find the latest  
BIOS, manual and driver releases for your motherboard. This button will only work if  
your computer is connected to the internet through a network or modem connection.  
Make sure to get your internet connection up before clicking this button.  
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5
USB2.0 Driver Installation  
Installing the USB2.0 Drivers under Windows XP  
USB 2.0 Drivers are available for download using Windows Update for both Windows  
XP. Alternatively, installing service pack 1 will also install the USB 2.0 drivers.  
For additional information regarding USB 2.0 support in Windows XP, please visit  
After installing service pack 1, please do the following:  
1) Go into the device manager.  
2) Remove the “  
”.  
3) Restart your system.  
Next time Windows XP starts up a new USB 2.0 controller will be found.  
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Quick Trouble shoot tips  
Boot-up Issues  
The system does not power-up, no beeping sound heard and the CPU fan does not  
turn on.  
1. Check if the power cord is plug to the power source.  
2. Check if the power is connected to the M/B.  
3. Check if the cable of the case power button is connected to the M/B power button  
connector (see connectors and plug-ins in the manual for more info).  
4. Make sure the power supply is not defective. Change the power supply. The minimum  
should be 350 watt for a minimally loaded system or 400 watt for a fully loaded system.  
5. Remove the M/B from the case and test the system. The M/B might be shorted to the  
case.  
6. Make sure your power supply is ATX 12V compliant.  
The system powers-up, no video, no beeping sound heard, but the CPU fan is  
turning.  
1. Clear CMOS RAM. (JP5 connector, see Quick start guide for more info on how to clear  
the CMOS).  
2. Check all the jumper settings on the M/B.  
3. Check if the CPU is ok by using another CPU (check the Quick start guide for CPU  
supported on this M/B).  
4. Check if the power supply is ok. The minimum should be 350 watt for a minimally loaded  
system or 400 watt for a fully loaded system.  
5. Make sure the CPU fan is connected to CPUFAN1 connector.  
6. Remove the M/B from the case and test the system. The M/B might be shorted to the  
case.  
The system power-up, no video, beeping heard.  
1. Clear CMOS battery. (JP5 connector, see the Quick start guide for more info on how to  
clear the CMOS).  
2. Check if the memory module and the VGA card are inserted properly in the M/B.  
3. If yes, change the memory module, it might be defective. Make sure the memory  
specification is supported by the M/B. (for more info on this, check our FAQ website).  
The system turns on for some seconds then shuts down by itself.  
1. Check if the CPU fan is connected to the CPUFAN1 connector.  
2. The CPU might be overheating. Check the CPU FAN if it is defective or see if the CPU fan  
is in contact with the CPU.  
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3. Clear CMOS battery. (JP5 connector, see the Quick start guide for more info on how to  
clear the CMOS).  
4. Make sure the power supply you have on your system supports the M/B specification.  
Example. If you have a P4 M/B, you need to use a P4 power supply.  
5. If you already checked the power supply specification, change the power supply. It might  
be defective. The minimum is 350 watt for a minimally loaded system or 400 watt for a fully  
loaded system.  
When I boot up my system, everything works fine, it sees my CPU and memory,  
detects my hard drive, floppy drive and CD-ROM but locks up at "Verify DMI pool  
data... ". Don't go any further. What should I do?  
1. Clear CMOS battery. (JP5 connector, see Quick start guide for more info on how to clear  
the CMOS).  
2. If still has the problem, remove all other add-on cards except the video cards see if it boots  
further. Then put peripherals in one by one to identify which one causes the lockup.  
3. Change the CPU.  
4. Make sure the boot device (Harddisk, CDROM, Floppy, etc…) you are trying to boot from  
contains a valid, bootable medium or is bootable.  
During Boot-up, my computer says CMOS memory Checksum error. What is the  
problem?  
1. Clear CMOS memory.  
2. Redo your CMOS setup settings. If your battery is empty, the error will occur more  
frequently. You will need to replace the battery in this case. If the problem persists, re-flash  
the BIOS. If all fails your BIOS chip is failing and needs to be replaced.  
3. Change the CMOS battery.  
4. Re-flash BIOS.  
5. The BIOS chip might be failing.  
Stability Issues  
My system intermittently locks up, very unstable.  
1. Check the CPU Temp, it might be overheating. Change the CPU FAN.  
2. Do not overclock your CPU.  
3. Check the specification of the memory module, maybe the M/B does not support it.  
4. Check website for latest BIOS update.  
5. Check website for FAQ’s regarding instability issues.  
6. Change the memory module or CPU.  
7. The power supply might not have enough wattage to support all the peripherals. If your  
system has other peripherals connected, like CD-RW, extra HDD, etc. disconnect them.  
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My system intermittently locks up, during Windows installation.  
1. Go to BIOS and load “load optimized defaults”.  
2. Check website for any BIOS update.  
3. If it still has the problem, remove all other add-on cards except CPU/ Memory/ Video  
card/Hard disk. See if you can finish Windows installation. Then put peripherals in one by  
one to identify which one causes the lockup.  
BIOS Issue  
Where can I find the BIOS revision of my mainboard?  
It will be displayed on the up-left corner on the screen during boot-up. It will show as your board type  
followed by the revision number, such as kvxa_2BA1 (meaning BIOS revision 2BA1 for the SY-K7V  
Dragon plus! board) or 6BA+ IV_2AA2 which means SY-6BA+ IV motherboard with 2AA2 BIOS.  
Where can I find the latest BIOS for my motherboard?  
Please go to the technical support page of one of the SOYO websites (Taiwan: www.soyo.com.tw;  
USA: http://www.soyousa.com/), and look up your motherboard to find the latest BIOS revision.  
How can I flash the BIOS?  
You can:  
1. Download the BIOS from our support website.  
2. Make a bootable floppy disk with out any memory manager loaded (i.e. himem, emm386,  
etc…).  
3. Copy the BIOS file and awdflash utility to the diskette.  
4. Type "awdflash biosname.bin /sn /py".  
5. Then reboot.  
Or:  
1. Download the BIOS from our support website.  
2. Copy the BIOS to an empty floppy disk. (No other files on the disk!)  
3. Press <ALT> <F2> after memory initialization.  
4. The system will now automatically flash and reboot.  
Note: That flashing from the BIOS is only possible if you use a normal floppy drive. It can’t flash  
from any other device.  
After flashing the BIOS, my system will not boot-up.  
1. Try clearing the CMOS RAM.  
2. The BIOS chip is defective due to an unsuccessful flash, contact your nearest SOYO  
branch for re-flashing.  
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Is there a way to reprogram my BIOS after an unsuccessful flash?  
There is no other way, you need to send back the BIOS ROM to your nearest SOYO branch for  
re-flashing.  
VGA Issue  
I cannot set my VGA to go higher than 16 color (640x 480).  
1. Make sure that you have installed the ATI utility driver set.  
2. Install/ re-install the VGA driver.  
Audio Issue  
I cannot get the sound working on my system.  
1. Check if the speaker wire is connected to the line out connector in the M/B.  
2. Check if your speakers are powered on.  
3. Install the audio driver supplied on our driver disc.  
4. Check BIOS setup if “AC97 Audio” is enabled.  
5. If sound already installed, check our website for an audio driver update.  
The sound is working in my system, but when I play CD music from the CD-ROM, I  
do not get any sound. What is wrong?  
This is because the 4-wire audio cable from the CD-ROM to the on-board CDIN connector or AUX  
connector on the M/B is not connected. See manual for location of CDIN.  
Hard disk/FDD/ CD-ROM issues  
My Western digital HDD is not detected during boot-up  
Change the jumper settings to cable select or single.  
Sometimes the system finds my CD-ROM, sometimes not  
1. Check CD-ROM if it is working properly.  
2. The power supply might not have enough wattage to support all the peripherals. If your  
system has other peripherals connected, like CD-RW, extra HDD, etc. disconnect them.  
When I boot up my new computer I get "floppy boot failure" and the LED on the  
floppy stays on  
1. Make sure the red wire of floppy ribbon cable goes to Pin1 on the floppy drive side (don't  
trust the "key lock" or "notch") and use the end-connector of the cable (don't use middle  
one).  
2. Some floppy drivers have their own jumper to make the same twist as the twist on the  
cable. Make sure this jumper is set not to “twist” the cable while the floppy drive is  
connected to the twisted end of the cable.  
22  
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SY-P4RS300 Quick Start Guide  
LAN Issues  
During LAN driver installation, the system hangs on 75%, why?  
Enable the onboard LAN in the BIOS setup.  
I have problems installing Novell NetWare v.50  
Disable the APIC option in the BIOS.  
For more FAQ update please check http://www.soyousa.com/kb  
23  
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SY-P4RS300 Quick Start Guide  
How to contact us:  
If you are interested in our products, please contact the SOYO sales department in the region  
you live.  
If you require Technical Assistance, please contact our Technical Support in the region you live.  
SOYO prefers Email as communication medium, remember to always add to the email the country  
that you live in.  
TAIWAN  
GM  
SOYO COMPUTER INC.  
SOYO Deutschland GmbH  
(SAAT Technology GmbH)  
No. 21 Wu-Kung 5 Rd., Hsing Chuang  
City, Taipei Hsien, Taiwan, R.O.C.  
Gewerbepark 8a, 26209 Hatten,  
Germany  
TEL: 886-2-22903300  
FAX: 886-2-22983322  
TEL: 49-4482-9740-0  
FAX: 49-4482-9740-22  
USA  
SOYO INC.  
1420 S. Vintage Ave. Ontario, CA 91761, USA  
TEL: 909-937-0778  
FAX: 909-937-0783  
For technical support  
support.php  
24  
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