SY-P4I845PE Lite
Motherboard
Quick Start Guide
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SOYO™
SY-P4I845PE Lite Motherboard
mPGA Socket 478 processors
Intel 845PE AGP/PCI Motherboard
533/400 MHz Front Side Bus supported
ATX Form Factor
Copyright © 2003 by SOYO Computer Inc.
Trademarks:
SOYO is a registered trademark of SOYO Computer Inc. All trademarks are properties of
their owners.
Product Rights:
All names of the product and corporate mentioned in this publication are used for
identification purposes only. The registered trademarks and copyrights belong to their
respective companies.
Copyright Notice:
All rights reserved. This manual has been copyrighted by SOYO Computer Inc. No part of
this manual may be reproduced, transmitted, transcribed, translated into any other language,
or stored in a retrieval system, in any form or by any means, such as by electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without permission in writing from SOYO
Computer Inc.
Disclaimer:
SOYO Computer Inc. makes no representations or warranties regarding the contents of this
manual. We reserve the right to amend the manual or revise the specifications of the product
described in it from time to time without obligation to notify any person of such revision or
amend. The information contained in this manual is provided to our customers for general use.
Customers should be aware that the personal computer field is subject to many patents. All of
our customers should ensure that their use of our products does not infringe upon any patents.
It is the policy of SOYO Computer Inc. to respect the valid patent rights of third parties and
not to infringe upon or to cause others to infringe upon such rights.
Disclaimer
Please be advised that some SOYO motherboards are designed with overclocking features
and may allow users to run the components beyond manufacturer's recommended
specifications. Overclocking beyond manufacturer's specifications is not recommended nor
endorsed by SOYO, Inc. and will void your manufacturer's warranty. Overclocking beyond
manufacturer's specifications is not encouraged and should be assumed at the user's own
risk. Unsafe overclocking can damage the user's system or cause serious personal injury. If the
user is unsure or in doubt about overclocking, please seek professional advise. SOYO, Inc. is
not responsible for any direct or indirect damage resulting from overclocking.
Restricted Rights Legend:
Use, duplication, or disclosure by the Government is subject to restrictions set forth in
subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at
252.277-7013.
About This Guide:
This Quick Start Guide can help system manufacturers and end users in setting up and
installing the motherboard. Information in this guide has been carefully checked for reliability;
however, to the correctness of the contents there is no guarantee given. The information in this
document is subject to amend without notice.
For further information, please visit our Web Site on the Internet. The address is
"http://www.soyo.com.tw".
P4I845PE Lite Serial - Version 1.2 - Edition: February 2003
* These specifications are subject to amend without notice
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SY-P4I845PE Lite Quick Start Guide
1
Introduction
Congratulations on your purchase of the SY-P4I845PE Lite Motherboard. This Quick Start
Guide illustrates the steps for installing and setting up your new Motherboard.
This guide provides all users with the basic steps of Motherboard setting and operation.
For further information, please refer to the SY-P4I845PE Lite Motherboard User's Manual
that came with your Motherboard.
Unpacking
When unpacking the Motherboard, check for the following
items:
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The SY-P4I845PE Lite Intel 845PE AGP/PCI Motherboard
This Quick Start Guide
The Installation CD-ROM
SOYO Bonus Pack CD-ROM
Two IDE Device ATA 100 Flat Cable
One Floppy Disk Drive Flat Cable
One Heat Sink Compound
One Back panel
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SY-P4I845PE Lite Motherboard Layout
PS/2 Mouse
Connector
PS/2 KB
Connector
COM A
COM B
+12V Power
ATX Power
PRT
USB 1_2
AOUT
LAN Connector
AIN
J30
IDE 2
1
2
DDR1 DDR2 DDR3
AGP Slot
LAN
DAVICOM
DM9102AE
AMIC
5
6
AGAME
FJ1
PCI Slot #1
AC97
Audio
JP5
CMOS Clear
Jumper
3
PCI Slot #2
PCI Slot #3
IDE 1
AUXIN1
CDIN1
4
4
1
1
PCI Slot #4
ITE
IT8712F-A
PCI Slot #5
PCI Slot #6
FLP
3V
Lithium
Battery
USB20_1
USB20_2
SMCARDCN
13
14
1
SIRCON
6
6
10
10
2
5
1
(Optional)
5
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Key Features
®
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Supports Intel mPGA Socket 478
processors
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Supports multiple-boot function
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AGP 2.0 Compliant;
AGP Connector supports:
- 1.5V only AGP cards
- 4X data transfer
®
- Pentium 4
Supports 533/400 MHz Front Side Bus
Frequency
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Smart Card Reader
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PC99, ACPI
- Compliant with Personal Computer
Smart Card (PC/SC) Working Group
standard
Ultra 33/66/100 (ATA 33/66/100)
Supports Wake-On-LAN (WOL)
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Supports PC1600/PC2100/2700
Unbuffer DDR Module
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1 x 32-bit AGP slot
6 x 32-bit bus master PCI slots
6 x USB2.0 ports onboard
1 x IrDA port
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3 x DIMM slots for DDR SDRAM
memory, max RAM side up to 2GB
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Supports ACPI Suspend Indicator
Power-on by PS/2 Keyboard
Power failure resume
Support ATX 12V power
On-board 10/100 mbps NIC
Supports Suspend to RAM
Supports onboard hardware monitoring
and includes Hardware Doctor™ utility
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Supports AC97 4 channel Codec
Easy CPU settings in BIOS with the
“SOYO COMBO Setup”
- CPU voltage adjust
- CPU ratio adjust
- CPU FSB adjust
- DDR SDRAM voltage adjust
- AGP voltage adjust
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SY-P4I845PE Lite Quick Start Guide
2
Installation
To avoid damage to your Motherboard, please follow these simple rules
while handling this equipment:
ꢂ
Before handling the Motherboard, ground yourself by touching on to an unpainted
portion of the system's metal chassis.
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ꢂ
Remove the Motherboard from its anti-static packaging. Hold the motherboard by
the edges and avoid touching its components.
Check the Motherboard for damage. If any chip appears to be loose, press carefully
to seat it firmly in its socket.
Follow the directions in this section which is designed to guide you through a quick and
correct method to install your new SY-P4I845PE Lite Motherboard. For detailed
information, please refer to the SY-P4I845PE Lite Motherboard User's Manual and
Technical Reference online manual on the CD-ROM that came with your Motherboard.
Gather and prepare all necessary components to complete the installation successfully:
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Socket mPGA478 processor with built-in CPU cooling fan (boxed type)
DDR SDRAM module (s)
Computer case with adequate power supply unit
Monitor
PS/2 Keyboard
Pointing Device (PS/2 Mouse)
Speaker(s) (optional)
Disk Drives: HDD, CD-ROM, Floppy drive…
External Peripherals: Printer, Plotter, and Modem (optional)
VGA Card (AGP, PCI)
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Install the Motherboard
We will now begin the installation process. Please follow the systematic
procedure designed to lead you to a complete and correct installation.
Step 1- Install the Central Processing Unit (CPU)
Step 2- Install memory modules
Step 3- Connect cables, case wires, and power supply Install expansion cards
Step 4- Install expansion cards
Step 1. Install the CPU
®
CPU Mount Procedure: To mount the Pentium 4 Socket mPGA478 processor
that you have purchased separately, follow these instructions.
1
2
3
4
1. Lift the socket handle up to a vertical position.
2. Align the blunt edge of the CPU with the matching pinhole edge on the socket.
3. Seat the processor in the socket completely and without forcing.
4. Then close the socket handle to secure the CPU in place.
Remember to connect the CPU Cooling Fan to the appropriate power
connector on the Motherboard. The fan is a key component that stabilizes
the system. It prevents the equipment from overheating and prolongs the life
of your CPU.
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FJ1 jumper (beside the AGP slot)
This jumper sets the default boot-up CPU frequency and the group of FSB frequencies that can be
selected in the BIOS.
Auto Detect FSB
CPU FSB
100MHz FSB
133MHz FSB
(Default)
FJ1 Jumper
3 2 1
3 2 1
3 2 1
Step 2. Configure Memory
This motherboard support PC2100 and PC2700, non-ECC and non-registered module.
The largest memory capacity possible is 2GB. On this motherboard, DRAM speed can
be set independent from the CPU front side bus speed. A maximum of 2 pcs.
Double-sided module can be used at the same time.
Memory Configuration Table
DDR1
DDR2
DDR3
Double sided
Double sided
Double sided
Single sided
Double sided
Single sided
Single sided
Single sided
None
None
Single sided
none
Note: System must have 533MHz FSB CPU to have PC2700 memory support.
Memory Settings
FJ1 jumper allows you to change the DRAM Frequency (DRAM multiplier) for this motherboard. This
setting will have a corresponding DRAM multiplier table which can be modified by using the “DRAM:
CPU multiplier “ option in the BIOS.
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FJ1 Table:
FJ1
Available multiplier in the “DRAM:CPU multiplier”
option
Auto detect
1.33
1-2 (default)
2-3
Open
1.00 / 1.25 / by SPD
Your memory frequency is dependent on your CPU front side bus frequency. It is
calculated by:
Memory frequency. = DRAM multiplier (set in the CMOS setup) * CPU front side bus
frequency * 2
Note:
•
•
If you plan to use the memory at the default speed, set the FJ1 to 1-2 (auto detect)
When using a 400MHz CPU, you need to set the FJ1 to 2-3 or 1-2. Setting FJ1 to
open will not allow your system to boot-up.
•
When using a 533MHz CPU, you can set FJ1 to 1-2, 2-3 or open, depending on the
memory frequency you wish to use.
Example:
1. A system using a 400MHz CPU and a PC2100 memory module with FJ1 set as 1-2
or 2-3. Your current memory frequency is
400MHz /4= 100MHz * 1.33 = 133MHz *2 (since it is a DDR module) = 266MHz
2. Asystem using a 533MHz CPU and a PC2700 memory module with FJ1 set as open.
The multiplier in the “DRAM:CPU Ratio” option in the bios is set to 1.25, your current
memory frequency will be
533MHz /4=133 MHz* 1.25 = 166MHz * 2 (since it is a DDR module) = 333MHz
Step 3. Connect cables, case wires, and power supply Install
expansion cards
This section tells how to connect internal peripherals and the power supply to the
Motherboard.
The internal peripherals consist of IDE devices (HDD, CD-ROM), Floppy Disk Drive,
Chassis Fan, Front Panel Devices (ACPI LED, Internal Speaker, Reset Button, IDE LED,
and KeyLock Switch.), Wake-On-LAN card, VGA card, Sound Card, and other devices.
For more details on connecting internal and external peripherals to your new
SY-P4I845PE Lite Motherboard, please refer to SY-P4I845PE Lite Motherboard User's
Manual and Technical Reference online manual on the CD-ROM.
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Connectors and Plug-ins
CPU Cooling Fan: CPUFAN1
CPU Cooling Fan: CPUFAN2
Pin1
Pin2
Pin3
Pin1
Pin2
Pin3
GND
+12V
Sensor
GND
+12V
Sensor
Chassis Fan: CHAFAN1
Chassis Fan: CHAFAN2
Pin1
Pin2
Pin3
Pin1
Pin2
Pin3
NC
GND
+12V
Sensor
GND
+12V
CD-IN 1
AUXIN1
Pin1
Left
Pin2
Pin3
Pin4
Pin1
Left
Pin2
Pin3
Pin4
GND
GND
Right
GND
GND
Right
Standard IrDA (Infrared Device Header):
SIRCON
MIC & LED Connector: J30
Pin2 Pin3 Pin4 Pin5
Pin1
Pin2
Pin3
Pin4
Pin5
Pin1
Pin6
VCC None IRRX GND IRTX Line_Out_L Line_Out_R MIC IN GND LAN_LINK_LED VCC
USB20_1
Pin1
VCC
Pin2
Pin3
Pin6
VCC
Pin7
Pin8
Pin4
Pin9
Pin10
GND
DATA-
DATA+
DATA-
DATA+
GND
GND
USB20_2
Pin6
Pin1
VCC
Pin2
Pin3
Pin7
Pin8
Pin4
Pin9
Pin10
GND
DATA-
DATA+
VCC
DATA-
DATA+
GND
GND
SMCARDCN
Pin1 Pin2 Pin3 Pin4 Pin5 Pin6 Pin7 Pin8 Pin9 Pin10 Pin11 Pin12 Pin13 Pin14
VCC
NC
NC
NC Scrfet RST CLK
NC
NC Scrio GND Scrpres NC
NC
Power LED
Key Lock
Pin14 Pin15
Speaker
Key Lock
Power LED
Pin11
VCC
Pin12
NC
Pin13
_
_
+
+
GND Control Pin GND
Speaker
_
_
1
1
+
+
Pin17
VCC
Pin18
Pin19
NC
Pin20
HDD LED
Reset PWRBT
NC
Speaker out
ACPI LED
HDD LED
ACPI LED
PWRBT
RESET
Pin9
Pin10
Pin7
Pin8
Pin4
Pin5
GND
Pin1
Control PIN
Pin2
GND
LED Anode LED Cathode 2.5V_DDR Control Pin Power On/Off
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Power On/Off: PWRBT
Connect your power switch to this header (momentary switch type).
To turn off the system, press this switch and hold down for longer than 4 seconds.
ATX 12V Power Supply: ATX PW
Attach the ATX 12V Power cable to three connector. (This motherboard requires an ATX 12V power supply,
an AT and ATX power supply can NOT be used.)
When using the Power-On by PS/2 Keyboard function, please make sure the ATX power supply is able to
provide at least 720mA on the 5V Standby lead (5VSB).
PS. Power supply must be use ATX 12V specification.
A new superset of the original ATX power supply is now defined. Named “ATX 12V,” this
new power supply is comprised of a standard ATX unit plus the following enhancements:
ꢂ
Increased +12 VDC output capability. Mother board components with unique
voltage requirements are increasingly expected to be powered via DC/DC
converters off the +12 VDC power supply output. This trend is due primarily to the
higher power conversion and transmission efficiencies of +12 VDC relative to +5
VDC or +3.3 VDC. ATX12V power supplies should be designed to accommodate
these increased +12 VDC current requirements and to address associated issues
such as cross-regulation, capacitive loading, transient surge tolerance, cable
voltage drop, and cooling.
ꢂ
New +12 V power connector. To enable the delivery of more +12 VDC current to the
motherboard, a new 4-pin receptacle/header combination--the + 12 V power
connector–has been defined. The presence of the +12 V power connector
indicates that a power supply is ATX12V; the absence of the +12 V power
connector indicates that a supply is ATX.
Please install the ATX power according to the following pin assignment:
ATX Power
12V
5VSB
PW-OK
GND
5V
5V
5V
-5V
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Pay special care to the directionality.
GND
GND
GND
PS-ON
GND
-12V
3.3V
Pin1
Pin3
GND
5V
GND
3.3V
COM
COM
+12VDC
+12VDC
3.3V
+12V Power Connector
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Step 4. Install expansion cards
The motherboard has 1 AGP slot and 6 PCI slots.
1. Read the instruction document of the related expansion card before inserting the expansion
card into the computer.
2. Press the expansion card firmly into expansion slot in motherboard.
3. Be sure the metal contacts on the card is seated in the slot.
4. Replace the screw to secure the slot bracket of the expansion card.
5. Install related driver from the operating system.
Note1: Only AGP card with 1.5 volts can be used in this M/B. Using 3.3 volts AGP card
will damage your motherboard. For AGP card voltage specification, please check the
AGP card manual or contact your AGP card manufacturer.
Note2: When you use an AGP add-in card on the P4I845PE Lite mainboard the
onboard VGA will automatically be disabled. It’s not possible to use onboard VGA and
an AGP add-in card at the same time. For this versions (P4I845PE Lite) note that when
using a PCI VGA card, make sure that the init display setting is set to PCI slot instead
of onboard/AGP. Also, note that when using a PCI VGA card the on chip VGA setup
option can be used to disable onboard VGA.
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CMOS Clear (JP5)
In some cases the CMOS memory may contain wrong data, follow the steps below to
clear the CMOS memory.
1. Clear the CMOS memory by momentarily shorting pin 2-3 on jumper JP5. This
jumper can be easily identified by its white colored cap.
2. Then put the jumper back to 1-2 to allow writing of new data into the CMOS memory.
CMOS Clearing
Clear CMOS Data
Retain CMOS Data
Short pin 2-3 for
at least 5 seconds to
clear the CMOS
Short pin 1-2 to
retain new
JP5 Setting
settings
1 2 3
1 2 3
Note: You must unplug the ATX power cable from the ATX power connector
when performing the CMOS Clear operation.
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Audio Speakers connections
When using 2 channel speaker, connect the speaker cable to line-out.
If you’re using 4 channel speaker, connect the front L/R speakers to line-out and rear
L/R speakers to Line-in. make sure to set the audio software for 4 channel speaker
system. Don’t forget to set the Audio Rack software to 4 channel system.
Line-out
Line-in
Onboard LAN LED Definition
When this LED is lit, this
means the LAN is running
at 100 mbps, if it is not lit,
the Onboard LAN is
This is the LAN activity LED.
It will blink when it is active.
working at 10 mbps.
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3
Quick BIOS Setup
This Motherboard does not use any hardware jumpers to set the CPU frequency. Instead,
CPU settings are software configurable with the BIOS [SOYO COMBO FEATURE]. The
[SOYO COMBO FEATURE] combines the main parameters that you need to configure,
all in one menu, for a quick setup in BIOS.
After the hardware installation is complete, turn the power switch on, then press the <DEL>
key during the system diagnostic checks to enter the Award BIOS Setup program. The CMOS
SETUP UTILITY will be shown on the screen. Then, follow these steps to configure the CPU
settings.
Step 1. Select [STANDARD CMOS SETUP]
Set [Date/Time] and [Floppy drive type], then set [Hard Disk Type] to “Auto”.
Step 2. Select [LOAD OPTIMIZED DEFAULTS]
Select the “LOAD OPTIMIZED DEFAULTS” menu and type “Y” at the prompt to load the
BIOS optimal setup.
Step 3. Select [SAVE & EXIT SETUP]
Press <Enter> to save the new configuration to the CMOS memory, and continue the boot
sequence.
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4
The SOYO CD
The SOYO-CD will Auto Run only in Windows Base Operating System.
Your SY-P4I845PE Lite motherboard comes with a CD-ROM labeled “SOYO CD”. The
SOYO CD contains
a. The user’s manual for your new motherboard in PDF format,
b. The drivers software available for installation, and
c. A database in HTML format with information on SOYO motherboards and other
products.
Step 1. Insert the SOYO CD into the CD-ROM drive
If you use Windows NT or 2000, the SOYO-CD will not detect your motherboard type. In
that case the following dialog will pop up, please choose your motherboard and press
OK. Now the SOYO-CD Start Up Menu will be shown.
(SOYO CD Start Up Program Menu)
If you use Windows 95/98/98SE/ME, the SOYO CD Start Up Program automatically
detects which SOYO Motherboard you own and displays the corresponding model
name.
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The user's manual files included on the SOYO CD are in PDF (Postscript Document
Format). In order to read a PDF file, the appropriate Acrobat Reader software must be
installed in your system.
Note: The Start Up program automatically detects if the Acrobat Reader utility is already
present in your system, and otherwise prompts you on whether or not you want to install
it. You must install the Acrobat Reader utility to be able to read the user's manual file.
Follow the instructions on your screen during installation, then once the installation is
completed, restart your system and re-run the SOYO CD.
Step 2. Install Drivers and Utilities
Click the Install Drivers button to display the list of drivers software that can be installed
with your Motherboard. The Start Up program displays the drivers available for the
particular model of Motherboard you own. We recommend that you only install those
drivers.
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driver
revision:
Intel Chipset Software Installation Utility for Win 98/98SE/ME/2000/XP
Intel Application Accelerator for Win 98/98SE/ME/NT/2000/XP
Intel USB2.0 Driver for Win 98/ME
Intel USB2.0 Driver Installation for Win XP (click here for installation procedure)
C-MEDIA Audio Driver/Application for Win 9x/ME/2000/NT/XP
Davicom Onboard Lan Driver for Win 9x/ME/NT/2000/XP
P4I845PE Lite hardware monitor for Win 9x/ME/2000/NT/XP
ITE SIM Card reader Driver/Utility for Win 9x/ME/NT/2K/XP
Cancel
OK
(Driver Installation Menu)
A short description of all available drivers follows:
ꢁ
Intel Chipset Software Installation Utility for Win 98/98SE/ME/2000/XP
Windows 95 and 98 will not recognize the new INTEL 845PE chipset properly. To update
the necessary .inf files that will help Windows recognize the 845PE chipset, please run
this utility.
ꢁ
Intel Application Accelerator for Win 98/98SE/ME/NT/2000/XP
The Intel(R) Application Accelerator is designed to improve performance of the IDE sub-system and
overall system performance. Several components will be available only on Pentium(R) 4
processor-based systems running Microsoft Windows 2000 Professional. Software installation is flexible
and fully automated for Microsoft Windows 98, Windows 98 Second Edition(SE), Windows 98
Millennium Edition(Me), Windows NT 4.0, and Windows 2000 operating systems.
ꢁ
Intel USB2.0 Driver for Win98/ME
This setup program will install the driver for Intel USB2.0 Host Controller. If you don’t, your USB controller
only works with USB1.1 devices.
ꢁ
C-MEDIA Audio Driver/Application for Win 9x/ME/2000/NT/XP
1. The driver supports 2/4 speakers 3D positional audio.
2. The application includes the CD Player/MIDI Player/MP3/Wave Player/Mixer to
control your PC’s audio functions.
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ꢁ
Davicom Onboard Lan Driver for Win 9x/ME/NT/2000/XP
This Setup program will install the Driver for Davicom Onboard Lan.
ꢁ
P4I845PE Lite ITE hardware doctor for Win 9x/ME/2000/NT/XP
Your motherboard comes with a hardware monitoring IC. By installing this utility
Temperature, Fan speed and Voltages can be monitored.
ꢁ
ITE SIM card reader Driver/Utility for Win 9X/ME/NT/2K/XP
Driver to support the smart card reader. You need to install this if you use the SCR.
Select which driver you want to install and click OK, or click Cancel to abort the driver
installation and return to the main menu.
Note : Once you have selected a driver, the system will automatically exit the SOYO CD
to begin the driver installation program. When the installation is complete, most drivers
require restart or your system before they become active.
Step 3. Check the Latest Releases
Click the 'Connect to SOYO website' button to go the SOYO Website to find the latest
BIOS, manual and driver releases for your motherboard. This button will only work if
your computer is connected to the internet through a network or modem connection.
Make sure to get your internet connection up before clicking this button.
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After Windows XP installation, your device manager should look like this:
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After driver installation, your Windows XP device manager should look like this:
Note: To install the USB 2.0 driver, please update to Windows XP service pack 1
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Drivers directory list in the CD driver
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5
USB2.0 Driver Installation
For Windows 2000 and Windows XP
USB 2.0 Drivers are available for download using Windows Update for both Windows XP and
Windows 2000.
For additional information regarding USB 2.0 support in Windows XP and Windows 2000, please visit
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Quick Trouble shoot tips
Boot-up Issues
The system do not power-up, no beeping sound heard and the CPU fan does not
turn on.
1. Check if the power cord is plug to the power source.
2. Check if the power is connected to the M/B.
3. Check if the cable of the case power button is connected to the M/B power button
connector (see connectors and plug-ins in the manual for more info).
4. Make sure the power supply is not defective. Change the power supply. The minimum
should be 250 watts.
5. Remove the M/B from the case and test the system. The M/B might be shorted to the
case.
The system power-up, no video, no beeping sound heard, but the CPU fan is
turning.
1. Clear CMOS battery. (JP5 connector, see Quick start guide for more info on how to clear
the CMOS).
2. Check all the jumper settings on the M/B. (if the M/B have any).
3. Check if the CPU is ok by using another CPU (check the Quick start guide for CPU
supported on this M/B).
4. Check if the power supply is ok. The minimum should be 250 watts.
5. Make sure the CPU fan is connected to CPUFAN1 connector.
6. Remove the M/B from the case and test the system. The M/B might be shorted to the
case.
7. Change the VGA card. If you have used a 3.3V AGP card, the M/B might be damage.
The system power-up, no video, beeping heard.
1. Clear CMOS battery. (JP5 connector, see Quick start guide for more info on how to clear
the CMOS).
2. Check all the jumper settings on the M/B. (if the M/B have any).
3. Check the memory module and the VGA card if inserted properly on the M/B.
4. If yes, change the memory module, it might be defective. Make sure the memory
specification is supported by the M/B. (for more info on this, check our FAQ website).
5. Change the VGA card. Make sure the AGP card is 1.5v
The system turns on for some seconds then shutdown by itself.
1. Check if the CPU fan is connected to the CPUFAN1 connector.
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2. The CPU might be overheating. Check the CPU FAN if it is defective or see if the CPU fan
is in contact with the CPU.
3. Clear CMOS battery. (JP5 connector, see Quick start guide for more info on how to clear
the CMOS).
4. Make sure the power supply you have on your system support the M/B specification.
Example. If you have a P4 M/B, you need to use a P4 power supply.
5. If you already checked the power supply specification, change the power supply it might
be defective. The minimum is 250 watts.
When I boot up my system, everything works fine, it sees my CPU and memory,
detects my hard drive, floppy drive and CD-ROM but locks up at "Verify DMI pool
data... ". Don't go any further. What should I do?
1. Clear CMOS battery. (JP5 connector, see Quick start guide for more info on how to clear
the CMOS).
2. If still has the problem, remove all other add-on cards except video card see if it move
further. Then put peripherals in one by one to identify which one cause the lockup.
3. Change the CPU.
During Boot-up, my computer says CMOS memory Checksum error. What is the
problem?
1. Clear CMOS memory.
2. Re-flash BIOS. Check on how to flash BIOS on the later part of this book.
3. Change the CMOS battery, the battery might be drained.
4. The BIOS chip might be failing.
Stability Issue
My system intermittently locks up, very unstable
1. Check the CPU Temp, it might be overheating. Change the CPU FAN.
2. Do not over clock your CPU
3. Check the specification of the memory module, maybe the M/B do not support it.
4. Go to BIOS setup and load fail safe settings. Please check if the system performance in
the BIOS setup is set to Turbo/Maximum.
5. Check website for latest BIOS update.
6. Check website for FAQ’s regarding instability issue.
7. Change the memory module or CPU.
8. The power supply might not have enough wattage to support all the peripherals. If your
system has other peripherals connected, like CD-RW, extra HDD, etc. disconnect them.
9. Install Intel Inf driver.
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My system intermittently locks up, during Windows installation.
1. Go to BIOS and load “load optimized default”.
2. Check website for any BIOS update.
3. If still has the problem, remove all other add-on cards except CPU/ Memory/ Video
card/Hard disk. See if you can finish Windows installation. Then put peripherals in one by
one to identify which one cause the lockup.
BIOS Issue
Where can I find the BIOS revision of my mainboard?
It will be displayed on the up-left corner on the screen during boot-up. It will show as your board type
followed by the revision number, such as kvxa_2BA1 (meaning BIOS revision 2BA1 for the SY-K7V
Dragon plus! board) or 6BA+ IV_2AA2 which means SY-6BA+ IV motherboard with 2AA2 BIOS.
Where can I find the latest BIOS of my motherboard?
and look up your motherboard to find the latest BIOS revision.
How can I flash the BIOS?
1. Download the BIOS on our support website.
2. Make a bootable floppy disk with out any memory manager loaded (i.e. himem, emm386,
etc…).
3. Copy the BIOS file and awdflash utility to the diskette.
4. Type "awdflash biosname.bin /sn /py".
5. Then reboot.
After flashing the BIOS, my system will not boot-up.
1. Try clearing the CMOS.
2. The BIOS chip is defected due to unsuccessful flash, contact your nearest SOYO branch
for re-flashing.
Is there a way to reprogram my BIOS after an unsuccessful flash?
No other way, you need to send back the BIOS ROM to your nearest SOYO branch for re-flashing.
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I’m using a 400MHz FSB CPU, I cannot find the DDR 166MHz option in the BIOS,
why?
The CPU used should be 133MHz FSB to have PC2700 support.
VGA Issue
I cannot set my VGA to go higher than 16 color (640x 480).
1. Make sure that you have installed the Intel Inf driver.
2. Install/ re-install the VGA driver.
After wake-up from Suspend to RAM or Standby mode, the screen has no display
but I can hear the hard disk operating
1. Check the VGA card manufacturer for driver update, or make sure the VGA card support
Suspend to Ram function.
Audio Issue
How can I disable the on-board Audio?
Go to the SOYO Combo Feature in the BIOS setup, then set the “onboard audio” to disable.
I cannot get the sound working on my system.
1. Check if the speaker wire is connected to the line out connector in the M/B.
2. Check if the speaker power is powered on.
3. Install the audio driver supplied on our driver disc.
4. Check BIOS setup if “onboard audio” is enabled.
5. If sound already installed, check our website for audio driver update.
The sound is working in my system, but when I play CD music from the CD-ROM, I
do not get any sound. What is wrong?
This is because the 3-wire audio cable from the CD-ROM to the on-board CDIN1 connector in the M/B
is not connected. See manual for location of CDIN1.
The sound and everything else works fine except that the recorder and microphone
do not work. What is wrong?
1. Please go to sound properties and check if the recorder and microphone in the are
enabled.
2. Check if Microphone is ok.
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Add PCI Audio Card do not work on this motherboard.
1. Go to SOYO COMBO Setup and Disable “onboard audio”.
2. Go to integrated peripherals and Disable “Game port address” and “Midi port address”
Hard disk/FDD/ CD-ROM issue
My Western digital HDD is not detected during boot-up
Change the jumper settings to cable select or single.
Sometimes the system finds my CD-ROM, sometimes not
1. Check CD-ROM if it is working properly.
2. The power supply might not have enough wattage to support all the peripherals. If your
system has other peripherals connected, like CD-RW, extra HDD, etc. disconnect them.
When I boot up my new computer I got "floppy boot failure" and the LED on the
floppy stays on
Make sure the red wire of floppy ribbon cable goes to Pin1 on the floppy drive side (don't
trust the "key lock" or "notch") and use the end-connector of the cable (don't use middle
one).
LAN Issues
During LAN driver installation, the system hangs on 75%, why?
Enable the onboard LAN in the BIOS setup.
I have problem installing Novell NetWare v.50
Disable the APIC option in the BIOS.
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How to contact us:
ꢃ
If you are interested in our products, please contact the SOYO sales
department in the region you live.
ꢃ
If you require Technical Assistance, please contact our Technical Support in
the region you live.
SOYO prefers Email as communication medium, remember to always add to the
email the country that you live in.
TAIWAN
Hong Kong
SOYO COMPUTER INC.
SOYO ASIA LTD.
No. 21 Wu-Kung 5 Rd., Hsin Chuang
City, Taipei Hsien, Taiwan, R.O.C
TEL: 886-2-22903300
5C, Big Star Centre, 8 Wang Kwong
Road, Kowloon Bay, Kowloon, HK
TEL: 852-2710-9810
FAX: 852-2710-9078
FAX: 886-2-22983322
Email: [email protected]
Email: [email protected]
USA
SOYO INC.
41484 Christy Street, Fremont, CA
94538, USA
TEL: 1-510-226-7696
FAX: 1-510-226-9218
Email : [email protected]
GM
SOYO Deutschland GmbH
(SAAT Technology GmbH)
August-Wilhelm-Kuhnholz-Str. 15
D-26135 Oldenburg (Oldb), Germay
TEL: 49-441-209-100
FAX: 49-441-203-442
Email: [email protected]
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Edition : February 2003
Version 1.2
SY-P4I845PE Lite
SERIAL
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