GUIDE
Webwasher
e
Version 6.5
www.securecomputing.com
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Part Number: 86-0946643-A
All Rights Reserved, Published and Printed in Germany
©2007 Secure Computing Corporation. This document may not, in whole or in part, be copied, photocopied,
reproduced, translated, or reduced to any electronic medium or machine-readable form without prior consent
in writing from Secure Computing Corporation. Every effort has been made to ensure the accuracy of this
manual. However, Secure Computing Corporation makes no warranties with respect to this documentation
and disclaims any implied warranties of merchantability and fitness for a particular purpose. Secure Comput-
ing Corporation shall not be liable for any error or for incidental or consequential damages in connection with
the furnishing, performance, or use of this manual or the examples herein. The information in this document
is subject to change without notice. Webwasher, MethodMix, AV PreScan, Live Reporting, Content Reporter,
ContentReporter, Real-Time Classifier are all trademarks or registered trademarks of Secure Computing Cor-
poration in Germany and/or other countries. Microsoft, Windows NT, Windows 2000 are registered trademarks
of Microsoft Corporation in the United States and/or other countries. McAfee is a business unit of Network
Associates, Inc. CheckPoint, OPSEC, and FireWall-1 are trademarks or registered trademarks of CheckPoint
Software Technologies Ltd. or its affiliates. Sun and Solaris are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries. Squid is copyrighted by the University of Califor-
nia, San Diego. Squid uses some code developed by others. Squid is Free Software, licensed under the terms
of the GNU General Public License. The Mozilla SpiderMonkey and NSPR libraries distributed with Webwasher
are built from the original Mozilla source code, without modifications (MPL section 1.9). The source code is
available under the terms of the Mozilla Public License, Version 1.1. NetCache is a registered trademark of
Network Appliances, Inc. in the United States and other countries. Linux is a registered trademark of Linus
Torvalds. Other product names mentioned in this guide may be trademarks or registered trademarks of their
respective companies and are the sole property of their respective manufacturers.
Secure Computing Corporation
Webwasher – A Secure Computing Brand
Vattmannstrasse 3, 33100 Paderborn, Germany
Phone: +49 (0) 5251 50054-0
Fax: +49 (0) 5251 50054-11
info@webwasher.com
www.webwasher.com
www.securecomputing.com
European Hotline
Phone: +49 (0) 5251 50054-460
US Hotline
Phone: +1 800 700 8328, +1 651 628 1500
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Contents
Chapter 1 Introduction ....................................................................................... 1– 1
1.1 About This Guide........................................................................... 1– 2
1.3.1 First Level Tabs............................................................................. 1– 4
Chapter 2 Home .................................................................................................. 2– 1
2.1 Overview ..................................................................................... 2– 2
2.2 Dashboard ................................................................................... 2– 2
2.2.1 Executive Summary ....................................................................... 2– 8
2.2.2 Traffic Volume............................................................................... 2–11
2.2.3 System ........................................................................................ 2–13
2.3 Overview (Feature) ........................................................................ 2–18
2.3.1 Overview (Feature) ........................................................................ 2–19
2.4 Support ....................................................................................... 2–23
2.4.1 Support ....................................................................................... 2–23
2.5 TrustedSource .............................................................................. 2–24
2.5.1 TrustedSource .............................................................................. 2–25
2.5.3 Feedback..................................................................................... 2–33
2.6 Manuals....................................................................................... 2–34
2.7 Preferences.................................................................................. 2–40
2.7.1 Preferences.................................................................................. 2–40
2.8 License........................................................................................ 2–44
2.8.1 Information ................................................................................... 2–45
2.8.2 Notification ................................................................................... 2–48
Chapter 3 Common ............................................................................................. 3– 1
3.1 Overview ..................................................................................... 3– 2
3.2 Quick Snapshot............................................................................. 3– 3
3.2.1 Quick Snapshot............................................................................. 3– 4
3.3 Media Type Filters ......................................................................... 3– 8
3.3.1 Actions ........................................................................................ 3– 9
3.3.2 Media Type Black List..................................................................... 3–13
3.3.3 Media Type White List .................................................................... 3–16
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User’s Guide
3.4.1 Document Inspector ....................................................................... 3–20
3.5 Archive Handler............................................................................. 3–26
3.5.1 Archive Handler............................................................................. 3–27
3.6 Generic Header Filter ..................................................................... 3–29
3.6.1 Generic Header Filter ..................................................................... 3–30
3.7 Generic Body Filter ........................................................................ 3–32
3.7.1 Generic Body Filter ........................................................................ 3–33
3.8 Advertising Filters .......................................................................... 3–35
3.8.1 Settings ....................................................................................... 3–36
3.8.2 Link Filter List ............................................................................... 3–44
3.8.3 Dimension Filter List....................................................................... 3–47
3.9 Privacy Filters ............................................................................... 3–50
3.9.1 Settings ....................................................................................... 3–51
3.9.2 Cookie Filter List............................................................................ 3–56
3.10 Text Categorization ........................................................................ 3–58
3.10.1 Settings ....................................................................................... 3–59
3.10.2 Categorization List ......................................................................... 3–61
3.11 HTTP Method Filter List .................................................................. 3–64
3.11.1 HTTP Method Filter List .................................................................. 3–65
3.12.1 FTP Command Filter List................................................................. 3–69
3.13 Welcome Page.............................................................................. 3–73
3.13.1 Welcome Page.............................................................................. 3–74
3.14 White List..................................................................................... 3–78
3.14.1 White List..................................................................................... 3–79
3.15.1 User Defined Categories ................................................................. 3–83
3.16 Media Type Catalog ....................................................................... 3–85
3.16.1 Media Type Catalog ....................................................................... 3–86
Chapter 4 SSL Scanner ....................................................................................... 4– 1
4.1 Overview ..................................................................................... 4– 2
4.2 Quick Snapshot............................................................................. 4– 2
4.2.1 Quick Snapshot............................................................................. 4– 4
4.3 Certificate Verification ..................................................................... 4– 5
4.3.1 Certificate Verification ..................................................................... 4– 6
4.4.1 Scan Encrypted Traffic.................................................................... 4– 9
4.5 Certificate List............................................................................... 4–13
4.5.1 Certificate List............................................................................... 4–14
4.6.1 Trusted Certificate Authorities........................................................... 4–18
4.7 Global Certificate List ..................................................................... 4–22
4.7.1 Global Certificate List ..................................................................... 4–22
4.9 Incident Manager........................................................................... 4–28
4.9.1 Incident Manager........................................................................... 4–29
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Chapter 1
Introduction
Welcome to the User’s Guide Webwasher® SSL Scanner. It provides you
with the information needed to configure and use the Webwasher SSL Scan-
ner, which is one of the Web Gateway Security products developed by Secure
Computing.
The Webwasher SSL Scanner enables you to extend your existing Web usage
and security policies to the HTTPS protocol and to prevent certificate misuse.
SSL-encrypted content, including viruses, spyware, MP3s, pornography, and
confidential company files, is beyond the reach of any Anti-Virus scanner and
content filter.
The SSL Scanner allows you to manage this encrypted content in the same
way as HTTP content and thus to prevent policy evasion, while it is also scan-
ning Web traffic for all kinds of threats to your network.
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Introduction
1.1
About This Guide
The following overview lists the chapters of this guide and explains briefly what
they are about:
User’s Guide – Webwasher SSL Scanner
Introduction
Home
Provides introductory information.
Describes basic features that are common to the SSL Scanner and
other Webwasher Web Gateway Security products.
Common
Describes filtering features that are common to the SSL Scanner
and other Webwasher Web Gateway Security products.
SSL Scanner
Describes the filtering features that are specific to the SSL Scanner.
1.2
What Else Will You Find in This Introduction?
In addition to the overview that was given in the previous section, this intro-
duction also:
• Explains how to handle the Web interface that is provided for using Web-
• Informs you about the other documents that are provided for users of Web-
• Provides a list of the Webwasher Web Gateway Security products and
gives a brief description for each of them, see 1.
Introduction
1.3
Using Webwasher
A user-friendly, task-oriented Web interface has been designed for handling
the Webwasher features. It looks like this:
The following sections provide some information to make you familiar with this
interface. These sections:
• List the first level tabs of this interface and explain their meanings, see
• Describe a sample procedure showing how a setting is configured for a
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Introduction
1.3.1
First Level Tabs
The Web interface displays a number of tabs and sections for configuring the
Webwasher features. On the topmost level, there are these ten tabs:
• Home, Common, URL Filter, Anti Malware, Anti Spam, SSL Scanner, User
Management, Reporting, Proxies, and Configuration
Their meaning is as follows:
Home, Common – These tabs are for configuring basic and filtering features
that are used not only by the SSL Scanner, but also by other Webwasher Web
Gateway Security products.
Among these features are system alerts, licensing features, media type filters,
etc.
SSL Scanner – This is the top level tab for configuring the features that are
specific to the SSL Scanner.
The tabs mentioned in the following are not described in this document:
URL Filter, Anti Malware, Anti Spam – These are tabs for configuring the
features of other Webwasher Web Gateway Security products.
Note that the Anti Malware tab is used for both the Webwasher Anti-Virus
and the Webwasher Anti-Malware product.
For a description of these tabs, see the corresponding User’s Guides.
User Management, Reporting, Proxies, Configuration – These are tabs
for configuring features that adapt Webwasher to the system environment it is
running in.
For their description, see the System Configuration Guide.
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Introduction
1.3.2
Configuring a Sample Setting
This section explains how to configure a sample setting of a Webwasher fea-
ture. The feature chosen here for explanation is the Animation Filter.
In order to avoid the download of bandwidth-consuming animated images, this
filter detects and modifies or removes them.
For this sample setting, just suppose you want to enable the filter and let it
remove any such images from the filtered objects. You also want these settings
to be part of your default filtering policy.
The following overview shows the main steps you need to complete in order to
configure the feature in this way:
Configuring the Animation Filter – Overview
Step 1 Navigate to the section.
2
3
Configure settings.
Make settings effective.
In more detail, these steps include the following activities:
1. Navigate to the section
a. Select the Common tab:
b. In the navigation area on the left, select Advertising Filters, which is
located under Policy:
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Introduction
default is selected in the line below Policy, which means that the settings
you are going to configure now will be valid under your default filtering
policy. So, leave this selection as it is.
Otherwise, you could select a different filtering policy, using the drop-down
list provided here.
c. Enable Advertising Filters. To do this, mark the checkbox next to the
inscription.
You need to do this because all features that are placed under this main
feature (like the Animation Filter) will only work if it is enabled.
d. From the tabs provided for configuring the Advertising Filters op-
tions, select the Settings tab:
The Animation Filter section is located on this tab:
2. Configure settings
a. Enable the feature. To do this, mark the checkbox next to the section
heading.
b. Check the radio button labeled Remove all animated images.
Note: To get help information on these settings, click on the question
mark in the top right corner of the section.
The section should now look like this:
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Introduction
3. Make settings effective
Click on the Apply Changes button:
This completes the sample configuration.
1.3.3
General Features of the Web Interface
This section explains more about the features that are provided in the Web
interface for solving general tasks, e. g. applying changes to the Webwasher
settings or searching for a term on the tabs of the interface.
The following features are explained here:
• Apply Changes
• Click History
• Information Update
• Logout
• Main Feature Enabling
• Search
• Session Length
• System Information
Apply Changes
After modifying the settings in one or more of the sections on a tab, you need to
click on the Apply Changes button to make effective what you have modified.
The Apply Changes button is located in the top right corner of the Web inter-
face area:
When modifying settings that belong only to a particular filtering policy, you can
make the modified settings apply to all policies nevertheless.
An arrow is displayed next to the Apply Changes button on each tab where
policy-dependent settings can be configured:
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Introduction
Clicking on this arrow will display a button, which you can use to apply changes
to all policies.
After clicking on this button, your modifications will be valid for settings of all
policies.
When you are attempting to leave a tab after modifying its settings, but without
clicking on Apply Changes, an alert is displayed to remind you to save your
changes:
Answer the alert by clicking Yes or No according to what you intend to do about
your changes. This will take you to the tab you invoked before the alert was
displayed.
Clicking on Cancel will make the alert disappear, so you can continue your
configuration activities on the current tab.
Click History
The tabs you visited while configuring settings are recorded on the top left
corner of the Web interface area. They are recorded together with the paths
leading to them.
The current tab and path are always visible in the display field, e. g.:
Clicking on the arrow to the right of the path display will show the “click history”,
i. e. a list of the tabs you visited prior to this one:
Clicking on any of the entries displayed in the list will take you to the corre-
sponding tab.
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Introduction
The click history is only recorded for the current session, i. e. until you log out.
After logging in for a new session, the recording of tabs and paths will start all
over again.
Information Update
Some parts of the information that is provided on the tabs of the Web interface
will change from time to time. In these cases, the information display is updated
automatically every three seconds by Webwasher.
So, e. g. you might have performed a manual update of the anti-virus engines.
This means that the information provided in the Current Status and Log File
Content sections on the corresponding AV Engine tab will begin to change
continuously over a certain period of time until the update is completed.
These sections are then updated automatically every three seconds to reflect
the status of the update process.
Logout
To logout from a Webwasher session, click on the logout link, which is located
in middle position at the top of the Web interface area.
After logging out, the login page is displayed, where you can login again and
start a new session.
Main Feature Enabling
There are Webwasher settings that cannot only be modified if a corresponding
main feature is disabled. So, e. g. if you want to modify the settings of the
Phishing Filter section on the Settings tab under Anti-Spam > Message
Filters, you need to make sure the Message Filter feature itself is also en-
abled.
If you attempt to modify settings while the corresponding main feature is not
enabled, an alert is displayed to make you aware of this situation:
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Introduction
Search
A Search input field and button are located in the top right corner of the Web
interface area.
Using these, you can start keyword queries of the entire Web interface by en-
tering a search term in the input field and clicking on the Search button:
The search output will be presented in a separate window, which displays a
list of the tabs the search term was found on and the paths leading to them:
Clicking on any of the entries displayed in the list will take you to the corre-
sponding tab.
Note: In order to be able to use the search function, make sure JavaScript is
enabled.
Session Length
When working with the Web interface, you need to mind the session length.
This interval can be configured in the Session Options section of the Ses-
sions tab under Configuration > Web Interfaces.
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After modifying the interval specified there, click on Apply Changes to make
the modification effective.
When a session has timed out, the following notification is displayed:
Click OK to acknowledge the notification. After clicking on a tab or button of
the Web interface, the login window opens, where you can login again and
start a new session.
System Information
At the top of the Web interface area, system information is provided on the
current Webwasher session. This information includes:
• Version and build of the Webwasher software
• Name of the system Webwasher is running on
• Name of the user logged in for the current session, e. g. Admin
• Role assigned to this user, e. g. Super Administrator
• Permissions granted to this user, e. g. read/write
1.4
Other Documents
This guide belongs to a series of documents provided for users of the
Webwasher Web Gateway Security products. The following sections give an
overview of them.
The Webwasher user documentation can be viewed after navigating to the
Manuals tab of the Web interface.
It can also be viewed on the Webwasher Extranet and in the Secure Computing
Resource Center.
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Introduction
The following is provided in this section for the Webwasher Web Gateway Se-
curity products:
• An overview of the documents on products for special tasks and environ-
ments, see 1.4.2
1.4.1
Documentation on Main Products
This section introduces the user documentation on the main Webwasher Web
Gateway Security products.
Document Group
Document Name
What about?
General Documents
Deployment Planning Guide Is Webwasher suited to my environ-
ment?
Installation Guide
How to install Webwasher?
Quick Configuration Guide
First steps to get Webwasher
running.
System Configuration Guide Features for configuring Webwasher
within the system environment.
Advanced Configuration
Guide
More sophisticated configuration
tasks.
Upgrade Guide
What should I know when upgrading
to a new Webwasher release?
Product Documents
User’s Guide URL Filter
User’s Guide Anti-Virus
User’s Guide Anti-Malware
User’s Guide Anti-Spam
Features for configuring URL filtering
policies.
Features for configuring anti-virus
filtering policies.
Features for configuring
anti-malware filtering policies.
Features for configuring anti-spam
filtering policies.
User’s Guide SSL Scanner
Features for configuring
SSL-encrypted traffic filtering
policies.
– this document
Reference Docu-
ment
Reference Guide
Items concerning more than product,
e. g. features for customizing actions
or log files.
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Introduction
1.4.2
Documentation on Special Products
This section introduces the user documentation on the Webwasher Web Gate-
way Security products for special tasks and environments.
Document Group
Document Name
What about?
Content Reporter
Documents
Content Reporter Installation Installing and configuring the
and Configuration Guide
Webwasher Content Reporter, which
is done separately from the main
products.
Content Reporter User’s
Guide for Reporting
Creating reports.
Instant Message
Filter Documents
Instant Message Filter
Installing and configuring the
Installation and Configuration Webwasher Instant Message Filter,
Guide
which is done separately from the
main products.
User’s Guide Instant
Message Filter
Description of features.
Special Environment Setting Up Webwasher on
Setting up Webwasher or a
product running with it in a special
environment.
Documents
Microsoft ISA Server
Setting Up Webwasher with
Blue Coat
See above.
Setting Up NetCache with
ICAP
See above.
NTML Agent Set-up Guide
HSM Agent Set-up Guide
Setting up an additional Webwasher
product to enable authentication
using the NTLM method on platforms
other than Windows.
Setting up an additional Webwasher
product to enable use of a HSM
(High Security Module) device.
Appliances
Documents
Appliances Installation and
Configuration Guide
Installing and configuring the
Webwasher appliances.
Appliances Upgrade Guide
What should I know when upgrading
to a new release of the Webwasher
appliances?
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Introduction
1.5
The Webwasher Web Gateway Security Products
The Webwasher Web Gateway Security products provide an optimal solution
for all your needs in the field of Web gateway security.
They are unique in that they offer best-of-breed security solutions for individual
threats and at the same time a fully integrated architecture that affords in-depth
security and cost/time savings through inter-operability.
A brief description of these products is given in the following.
Webwasher®
URL Filter
Helps you boost productivity by reducing non-business related
surfing to a minimum, thus curbing your IT costs. Suppresses
offensive sites and prevents downloads of inappropriate files, thus
minimizing risks of legal liabilities.
Webwasher®
Anti-Virus
Combines the strength of multiple anti-virus engines concurrently
scanning all Web and e-mail traffic. The Proactive Scanning
filtering technology additionally detects and blocks unknown
malicious code, not relying on time-delayed virus pattern updates.
This combination provides in-depth security against a multitude of
threats while offering unmatched performance through use of the
Anti-Virus PreScan technology.
Webwasher®
Anti-Malware
Offers in-depth security against all kinds of malicious code, such
as aggressive viruses, potentially unwanted programs, spyware,
day-zero attacks and blended threats not covered by traditional
anti-virus and firewall solutions. The highly efficient anti-malware
engine is used in combination with the Proactive Scanning filtering
technology.
Webwasher®
Anti-Spam
Offers complete protection of the central Internet gateway. The
highly accurate spam detection filters stem the flood of unwanted
spam mail before it reaches the user’s desktop. Your systems
will not be impaired, the availability of valuable internal mail
infrastructures, such as group servers, is thus maintained.
Webwasher®
SSL Scanner
– this
Helps you protect your network against attacks via the HTTPS
protocol and prevents the disclosure of confidential corporate data,
as well as infringements of Internet usage policies, thus ensuring
that no one is illicitly sharing sensitive corporate materials.
product
See next page
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Introduction
These two products have their own user interfaces, which are described in the
corresponding documents:
Webwasher®
Content
Features a library of rich, customizable reports based on built-in
cache, streaming media, e-mail activity, Internet access and
content filtering queries, all supported by unmatched convenience
and performance features.
Reporter
Webwasher®
Instant
Detects, reports and selectively blocks the unauthorized use
of high-risk and evasive P2P and IM from enterprise networks
Message Filter and scans network traffic for characteristics that match the
corresponding protocol signatures.
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Chapter 2
Home
The features that are described in this chapter are accessible over the Home
tab of the Web interface:
These are basic features that are common to the SSL Scanner and other Web-
washer products, e. g. system alerts, contacting the support, licensing fea-
tures, etc.
The upcoming sections describe how to handle these features. The description
begins with an overview.
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Home
2.1
Overview
The following overview shows the sections that are in this chapter:
User’s Guide – Webwasher SSL Scanner
Introduction
Home
Overview – this section
Dashboard, see 2.2
Overview (Feature), see 2.3
Support, see 2.4
TrustedSource, see 2.5
Manuals, see 2.6
Preferences, see 2.7
License, see 2.8
Common
SSL Scanner
2.2
Dashboard
The dashboard is invoked by clicking on the corresponding button under
Home:
After invoking the dashboard, the number and quality of system alerts is dis-
played on the left side of the interface area:
Clicking on each of the alert lines takes you to the Overview tab, where the
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Home
The dashboard provides the following tabs:
They are described in the upcoming sections:
Before this is done, however, the following subsection provides some general
information on the dashboard.
Handling the Dashboard
The dashboard allows you to view summary information on a number of Web-
washer and system parameters at a glance. This information is in most cases
displayed with regard to a particular time interval, e. g. the number of URLs
that were filtered by Webwasher over the last three hours.
If percentages were calculated for a group of related parameter values, they
are shown by means of a pie chart on the left side of the corresponding tab
section:
By hovering over the sections of the pie chart with the mouse cursor, you can
display the individual percentages:
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Home
On the right side of a section, parameter values are shown as they developed
in time, using either a line or a stacked mode, see also further below:
More information about the values that are measured and displayed is provided
in the upcoming sections.
The following activities can be performed for most of the dashboard values:
• Selecting categories
You can select the categories you want to have values displayed for with
regard to a particular parameter. To do this, just mark or clear the check-
boxes next to the categories:
In the above example, only the values (numbers in this case) of URLs that
were “good”, i. e. passed all filtering, are selected for display, together
with those that were blocked by the URL Filter, but omitting those that were
blocked by an anti-virus engine or by Proactive Scanning.
After selecting or deselecting a category, it is immediately displayed or re-
moved from display.
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Note that the color of a category in the selection list is also used when the
category is displayed in proportion to other categories by means of a pie
chart.
Furthermore, this color is used to represent the category in stacked or line
mode:
There is a limit to the display of some parameters. There may be values in
more than six categories for these parameters, but only six categories and
their values are shown at the same time.
By default, these are the categories with the top six values. You can, how-
ever, select other categories for display, using the drop-down lists, which
are provided with the categories, but not more than six:
If you have made your own selection of categories, a click on the button
labeled Select top 6 average values will again display the six top value
categories.
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Since only the categories are shown that yielded the top six values or the
categories you selected on your own, values that may have occurred in
other categories are ignored here.
To get a representation of the total amount of values, you need to select
Others as a category:
The values for five selected categories will then be shown, together with
Others, which means that actually all categories and their values are cov-
ered.
• Selecting a time interval
You can select the time interval you want to view values for.
Use the Show last drop-down list provided in the corresponding tab sec-
tion to do this:
The time scale and values displayed for the categories are immediately
adapted according to the selected time interval.
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• Selecting stacked or line mode
You can have parameter values displayed in stacked or line mode:
— In line mode, lines are displayed to represent the development of values
within a given time interval:
— In stacked mode, filled-out areas are displayed to represent the de-
velopment of values within a given time interval, but with value areas
“stacked” one on top of the other.
This means that you are always shown sums of values in this mode:
For this reason, the value scale changes when switching from line to
stacked mode since it takes more of a scale to display values in stacked
than in line mode.
To select either stacked or line mode, check the corresponding radio button
in a tab section:
The mode of display is immediately adapted according to what you se-
lected.
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Home
URL Executive Summary
The URL Executive Summary section displays the number of URLs that
were processed by the Webwasher filters within a given time interval and either
passed without restrictions or were blocked by one of these filters.
Values are shown for the following action categories:
• Good
This category is for URLs that passed the Webwasher filters without any
restrictions.
• Blocked by AV Engine
This category is for URLs that were blocked by one of the anti-virus engines
implemented within Webwasher.
• Blocked by Proactive
This category is for URLs that were blocked due to the configuration of the
Webwasher Proactive Scanning Filter.
• Blocked by URL Filter
This category is for URLs that were blocked due to the configuration of the
Webwasher URL Filter.
Mail Executive Summary
The Mail Executive Summary section displays the number of e-mails that
were processed by the Webwasher filters within a given time interval.
The section is only displayed, however, if Webwasher is configured as an
e-mail gateway. The corresponding option is enabled under Proxies, see also
the System Configuration Guide Webwasher Web Gateway Security.
Values are shown for the following e-mail categories:
• Malware
This category is for e-mails that were found to contain malware.
• Spam level high
This category is for e-mails that were classified as high-level spam.
• Spam level medium
This category is for e-mails that were classified as medium-level spam.
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• Spam level low
This category is for e-mails that were classified as low-level spam.
Number of Feedbacks Sent
The Number of Feedbacks Sent section displays the number of feedbacks
that were sent to Webwasher by customers within a given time interval.
Customers can send these feedbacks using the link provided in the URL Filter
Database Feedback section on the Feedback tab under Home > Trust-
edSource.
Values are shown for the following feedback categories:
• Malware
This category is for feedbacks submitting samples of malware.
• False Positives
This category is for feedbacks concerning e-mails that were incorrectly
marked as spam by Webwasher.
• False Negatives
This category is for feedbacks concerning spam e-mails that were not
marked by Webwasher as such.
• URLs
This category is for feedbacks concerning URLs.
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2.2.2
Traffic Volume
The Traffic Volume tab looks like this:
There are two sections on this tab:
• Traffic Volume per Policy
• Traffic Volume per Protocol
They are described in the following.
Traffic Volume per Policy
The Traffic Volume per Policy section displays the traffic volume (in bytes,
see also the Prefix List at the end of this subsection) for the various policies
that have been configured under Webwasher. These may be the default poli-
cies, but also policies that you have set up yourself. Volumes for policies are
displayed as they occurred within a given time interval.
Note that not more than six volumes for different policies are shown at the
same time. For more information about how to have volumes shown, see the
Values for the following policies are shown by default:
• AVonly
• default
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• Emergency
Prefix List
The list below shows the prefixes that are used for multiples of bytes, with byte
values calculated in binary mode, to measure and display, e. g. traffic volumes.
It also shows the use of these prefixes with regard to multiples of 10 to measure
and display other values, e. g. numbers of hits.
Prefix List
Symbol
Name
–
ByteSymbol
Byte Unit
Byte
Binary Value Decimal Value
–
K
M
G
T
B
20
100
103
Kilo
KB
MB
GB
TB
PB
EB
ZB
YB
Kilobyte
Megabyte
Gigabyte
Terabyte
Petabyte
Exabyte
Zettabyte
Yottabyte
210
220
230
240
250
260
270
280
Mega
Giga
Tera
Peta
Exa
106
109
1012
1015
1018
1021
1024
P
E
Z
Zetta
Yotta
Y
Traffic Volume per Protocol
The Traffic Volume per Protocol section displays the traffic volume (in
bytes) that occurred on the connections used by Webwasher under the dif-
ferent protocols within a given time interval.
Values are shown for the following protocols:
• HTTP
• HTTPS
• FTP
• Mail
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The lower part looks like this:
There are seven sections on this tab:
• Update Status
• Open Ports
• CPU Utilization
• Memory Usage
• Swap Utilization
• Filesystem Utilization
• Network Utilization
They are described in the following.
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Update Status
The Update Status section displays the status of several Webwasher filtering
features, e. g. SmartFilter, Secure Anti Malware, etc., which can be updated
to ensure that the latest filtering rules, methods, signatures, etc. are used by
Webwasher.
The following information is displayed for each feature:
• Feature
Name of the feature
• Version
Version of the feature
• Last Update
Time when the feature was last updated
Open Ports
The Open Ports (Webwasher Listener) section displays the various ports
that are currently open, with Webwasher listening for requests sent over these
ports.
The following information is displayed for each port:
• Interface
IP address of site communicating with Webwasher over the port
• Port
Port number
• Protocol
The protocol under which communication is going on over the port
• Service
The service Webwasher delivers over the port, e. g. acting as HTTP proxy
• Status
The status Webwasher has with regard to the port, e. g. listening
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CPU Utilization
The CPU Utilization (All CPUs) section shows to what extent the CPUs of
the system Webwasher is running on have been used. within a given time
interval.
Values are shown for the following categories of CPU utilization:
• System
The percentage of the CPU utilization caused by the system
• Idle
The percentage of idle time
• Webwasher
The percentage of the CPU utilization caused by Webwasher
Memory Utilization
The Memory Utilization (Physical Memory) section displays the percent-
ages and absolute values (in bytes) of free and used physical memory of the
system Webwasher is running on within a given time interval.
Values are shown for the following categories of memory utilization:
• Free
Amount of physical memory that was free
• Used
Amount of physical memory that was used
Swap Utilization
The Swap Utilization (Virtual Memory) section displays the percentages
and absolute values (in bytes) of free and used swap memory of the system
Webwasher is running on within a given time interval.
Values are shown for the following categories of swap utilization:
• Free
Amount of swap memory that was free
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• Used
Amount of swap memory that was used
Filesystem Utilization (Used Capacity)
The Filesystem (Used Capacity) section displays the percentages of used
memory on the file systems where the various Webwasher folders reside.
Memory values are shown as they occurred within a given time interval.
They are shown for the following folders:
• Webwasher temp Folder
• Webwasher log Folder
• Webwasher mail Folder
• Webwasher conf Folder
• Webwasher info Folder
Network Utilization
The Network Utilization (All Interfaces) section displays the percentages
and absolute values (in bytes) of network utilization for requests that were re-
ceived or sent by Webwasher over all its interfaces within a given time interval.
Values are shown for the following request categories:
• Received
Requests received over the network
• Sent
Requests sent over the network
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System Alerts
The System Alerts section looks like this:
This section displays alerts to make you aware of any problems concerning the
system status. The function underlying these alerts is also known as “Security
Configurator”.
To the left of each alert text, a field in red, orange, or yellow color indicates the
relative importance of the alert.
To the right of each alert text, a link is displayed. Click on this link to navigate
to a tab where you can configure the relevant settings as a measure against
the problem that caused the alert.
So, e. g., the warning There has been no Anti Virus update check for at
least 3 days is followed by a link labeled Check Update Manager.
Clicking on that link will take you to the AV Engine tab, where an update of
the kind requested by the alert can be performed.
An alert is repeated on tab or tabs dealing with the topic in question.
So, e. g. the warning There has been no Anti Virus update check for at
least 3 days, is repeated on the General Settings tab, which is provided for
configuring the general settings of virus scanning.
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System Summary
The System Summary section looks like this:
This section displays information on the system status.
Information is provided on the user who is currently logged in and on the anti
virus engines that are installed showing also their current versions.
Furthermore, the last updates of the databases containing the rules for filtering
URLs, viruses and spam are displayed, as well as the version of the certificate
revocation list.
Clicking on the links that are provided here, e. g. on the Proactive Scanning
Database link, will take you to the corresponding Update Manager tabs,
where you can configure and manually perform updates of the databases.
One-Click Lockdown
The One-Click Lockdown section looks like this:
Using this section, you can enable an emergency mode to apply a single strict
policy overruling all other policies.
This might be useful in a situation when, e. g. a new virus emerges. You may
then want to replace all policies that were configured for different users and
user groups by one single policy, which is rather strict and binding for all.
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To enable the emergency mode:
• Click on the Activate emergency mode button.
This button is a toggle switch. After enabling the emergency mode, the inscrip-
tion on it will read Back to normal mode.
To disable the emergency mode:
• Click on the Back to normal mode button.
When the emergency mode is enabled, there is also an alert in the System
Alerts section of this tab to remind you it is enabled:
It is recommended to turn the emergency mode off when it is no longer needed.
To select the policy that will be used under the emergency mode, go to the
Mapping Process section on the Web Mapping tab under User Manage-
ment > Policy Management.
The default policy to be applied under the emergency mode is a policy named
Emergency. You may also retain this policy and its settings or modify them
according to your requirements.
Version Information
The Version Information section looks like this:
This section displays information on the product version and also some related
information, such as the current software build or the operating system Web-
washer is running on.
To see if there is a newer version of the software available, click on the Check
for New Versions button.
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2.4
Support
The Support options are invoked by clicking on the corresponding button un-
der Home:
The options are arranged under the following tab:
They are described in the upcoming section:
2.4.1
Support
The Support tab looks like this:
There is one section on this tab:
• Assistance
It is described in the following.
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Assistance
The Assistance section provides a link to contact the Secure Computing tech-
nical support team.
A click on this link takes you to the Welcome Page of this team.
Please read the information on this page and complete the activities described
there in order to get the support you require.
2.5
TrustedSource
The TrustedSource options are invoked by clicking on the corresponding but-
ton under Home:
The options are arranged under the following tabs:
They are described in the upcoming section:
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2.5.1
TrustedSource
The TrustedSource tab looks like this:
There are four sections on this tab:
• Spam False Positives Feedback Queue
• Spam False Negatives Feedback Queue
• Malware Feedback Queue
• URL Feedback
They are described in the following.
Spam False Positives Feedback Queue
The Spam False Positives Feedback Queue section looks like this:
Using this section, you can configure the sending of feedback in order to im-
prove the spam filter.
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E-mails that were released from a queue after receiving a digest e-mail will be
copied to the false positives queue and sent from there to Secure Computing.
This feature is not enabled by default. If you would like to help improve the
spam filter, please mark the checkbox next to the section heading.
After specifying this setting and other settings in this section, click on Apply
Changes to make these settings effective.
Use the following items to configure the false positives feedback:
• SMTP queue to use
From this drop-down list, select an e-mail queue. After being released
from another queue, e-mails will be copied to this queue and later be sent
to Secure Computing.
The queue should be used for no other purpose than that of collecting false
positives since it will be cleared after e-mails have been sent off.
To see the e-mails that are in this queue, click on the See Content of
Queue link next to the drop-down list.
• Send interval in . . . minutes
In the input field provided here, enter a time interval (in minutes) to specify
the time that is to elapse between sending e-mails.
The default interval is 240 minutes. Entering 0 here means that no e-mails
will be sent automatically.
E-mails can be sent manually, however, using the Queue Management
page, which is launched after clicking on the See Content of Queue link
next to the drop-down list.
On this page, click on the button labeled Send All to SecureLabs now
to send the e-mails.
• E-mail address
In this input field, enter an e-mail address. All e-mails received by Web-
washer containing this address will be moved to the queue specified above.
The default address is FalseNegativesFeedback@WillBeCaughtBy-
Webwasher.com.
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Spam False Negatives Feedback Queue
The Spam False Negatives Feedback Queue section looks like this:
Using this section, you can configure the sending of feedback in order to im-
prove the spam filter.
You can send e-mails that have erroneously not been classified as spam to an
address that is configured in this section. After e-mails with this address have
been received in the inbound queue of your Webwasher instance, they will be
moved from there to the false negatives queue and later be sent to Secure
Computing.
This feature is not enabled by default. If you would like to help improve the
spam filter, please mark the checkbox next to the section heading.
After specifying this setting and other settings of this section, click on Apply
Changes to make these settings effective.
Use the following items to configure the false negatives feedback:
• SMTP queue to use
From this drop-down list, select an e-mail queue. After being received
in the inbound queue, an e-mail with the address specified further below
will be moved to this queue as false negative and later be sent to Secure
Computing.
The queue should be used for no other purpose than that of collecting false
negatives since it will be cleared after e-mails have been sent off.
To see the e-mails that are in this queue, click on the See Content of
Queue link next to the drop-down list.
• Send interval in . . . minutes
In the input field provided here, enter a time interval (in minutes) to specify
the time that is to elapse between sending e-mails.
The default interval is 240 minutes. Entering 0 here means that no e-mails
will be sent automatically.
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E-mails can be sent manually, however, using the Queue Management
page, which is launched after clicking on the See Content of Queue link
next to the drop-down list.
On this page, click on the button labeled Send All to SecureLabs now to
send the e-mails.
• E-mail address
In this input field, enter an e-mail address. All e-mails received by Web-
washer containing this address will be moved to the queue specified above.
The default address is FalseNegativesFeedback@WillBeCaughtBy-
Webwasher.com.
Malware Feedback Queue
The Malware Feedback Queue section looks like this:
Using this section, you can configure the sending of feedback in order to im-
prove the malware filter.
An e-mail that was classified as spam and contains an attachment where no
virus was found, will be copied to the malware queue and later be sent to Se-
cure Computing. Small downloads will also be copied to this queue if at least
one of the Anti Virus engines or the Proactive Scanning filter detected a virus,
but not all engines came to the same result.
This feature is not enabled by default. If you would like to help improve the
malware filter, please mark the checkbox next to the section heading.
After specifying this setting and other settings in this section, click on Apply
Changes to make these settings effective.
Use the following items to configure the malware feedback:
• SMTP queue to use
From this drop-down list, select an e-mail queue. E-mails and small down-
loads matching the criteria explained above will be moved to this queue as
malware and later be sent to Secure Computing.
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The queue should be used for no other purpose than that of collecting
malware since it will be cleared after e-mails and downloads have been
sent off.
To see the e-mails that are in this queue, click on the See Content of
Queue link next to the drop-down list.
• Send interval in . . . minutes
In the input field provided here, enter a time interval (in minutes) to specify
the time that is to elapse between sending e-mails.
The default interval is 240 minutes. Entering 0 here means that no e-mails
will be sent automatically.
E-mails can be sent manually, however, using the Queue Management
page, which is launched after clicking on the See Content of Queue link
next to the drop-down list.
On this page, click on the button labeled Send All to SecureLabs now
to send the e-mails.
URL Feedback
The URL Feedback section looks like this:
Using this section, you can configure the sending of feedback in order to im-
prove the URL Filter.
URLs that have not yet been included and categorized in URL Filter Database,
can be submitted to the URL Filter Database feedback service, using the link
provided on the Feedback tab under Home > TrustedSource.
The time interval for sending feedback is configured here.
This feature is not enabled by default. If you would like to help improve the
URL filter, please mark the checkbox next to the section heading.
After specifying this setting and the setting for the send interval, click on Apply
Changes to make these settings effective.
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Use the following item to configure the URL feedback:
• Send interval in . . . minutes
In the input field provided here, enter a time interval (in minutes) to specify
the time that is to elapse between sending e-mails.
The default interval is 240 minutes. Entering 0 here means that no e-mails
will be sent automatically.
E-mails can be sent manually, however, using the Queue Management
page, which is launched after clicking on the See Content of Queue link
next to the drop-down list.
On this page, click on the button labeled Send All to SecureLabs now
to send the e-mails.
2.5.2
Malware Feedback Black List
The Malware Feedback Black List tab looks like this:
There is one section on this tab:
• Malware Feedback Media Type Black List
It is described in the following.
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Malware Feedback Media Type Black List
The Malware Feedback Media Type Black List section looks like this:
Using this section, you can add a media type to the Media Type Black List for
malware feedback. Objects belonging to the media types on this list will not be
entered in the malware feedback queue.
To add a media type to the black list, use the area labeled:
• Select media type from catalog
Select the media type you want to have blacklisted from the drop-down list
provided here, e. g. application/ace.
Furthermore, use the following items when adding a media type:
— Description
Input in this field is optional. You may enter a description of the media
type here.
— Add to Malware Feedback Media Type Black List
After selecting a media type, click on this button to add it to the list.
The Feedback Media Type Black List is displayed at the bottom of this section.
To display only a particular number of list entries at a time, type this number
in the input field labeled Number of entries per page and enter it using the
Enter key of your keyboard.
If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
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To sort the list in ascending or descending order, click on the symbol next to
the Media Type or Description column heading.
To edit an entry, type the appropriate text in the input field of the Description
column and enable or disable the following options:
• Ignore in media type filter
If this option is enabled the media type in question will be ignored when the
Media Type Filter is applied to Web and e-mail downloads.
• Ignore ignore in web upload filter
If this option is enabled the media type in question will be ignored when the
Web Upload Filter is applied to outbound user-originating files via HTTP,
HTTPS and FTP.
Then click on Apply Changes to make these settings effective. You can edit
more than one entry and make the changes effective in one go.
Use the following items to perform other activities relating to the list:
• Filter
Type a filter expression in the input field of the Media Type or Description
column or in both and enter this using the Enter key of your keyboard. The
list will then display only entries matching the filter.
• Delete Selected
Select the entry you wish to delete by marking the Select checkbox next
to it and click on this button. You can delete more than one entry in one go.
To delete all entries, mark the Select all checkbox and click on this button.
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2.5.3
Feedback
The Feedback tab looks like this:
There are two sections on this tab:
• Feedback E-Mail Address
• URL Filter Database Feedback
They are described in the following.
Feedback E-Mail Address
The Feedback E-Mail Address section looks like this:
Using this section, you can send feedback concerning the Webwasher prod-
ucts to Secure Computing.
provided in this section.
This will open an e-mail message sheet, which you can fill in and send off.
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URL Filter Database Feedback
The URL Filter Database Feedback section looks like this:
Using this section, you can submit uncategorized or incorrectly categorized
URLs to Secure Computing.
To do this, click on the URL Filter Database feedback link provided in this
section.
This will launch the login page for accessing the Webwasher Extranet. After
successfully logging in there, a Welcome Page is displayed. On this page, click
on the option labeled Feedback system for URL Filter categorization.
Then follow the instructions given on the URL Filter Feedback page.
2.6
Manuals
The Manuals options are invoked by clicking on the corresponding button un-
der Home:
The options are arranged under the following tabs:
They are described in the upcoming sections:
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2.6.1
Documentation on Main Products
The Documentation on Main Products tab looks like this:
There are three sections on this tab:
• General Documents
• Product Documents
• Reference Document
They are described in the following.
General Documents
The General Documents section looks like this:
This section allows you to view user documentation on planning, installing and
configuring Webwasher in general.
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To view any of the documents listed here, click on the PDF link in the same
line. This will open a .pdf format version of the document.
Product Documents
The Product Documents section looks like this:
This section allows you to view user documentation on individual Webwasher
products.
To view any of the documents listed here, click on the PDF link in the same
line. This will open a .pdf format version of the document.
Reference Document
The Reference Document section looks like this:
This section allows you to view the Webwasher Reference Guide.
To view it, click on the PDF link in the same line. This will open a .pdf format
version of the document.
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2.6.2
Documentation on Special Products
The Documentation on Special Products tab looks like this:
There are four sections on this tab:
• Content Reporter Documents
• Instant Message Filter Documents
• Special Environment Documents
• Appliance Documents
They are described in the following.
Content Reporter Documents
The Content Reporter Documents section looks like this:
This section allows you to view user documentation on the Webwasher report-
ing tool.
To view any of the documents listed here, click on the PDF link in the same
line. This will open a .pdf format version of the document.
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Instant Message Filter Documents
The Instant Message Filter Documents section looks like this:
This section allows you to view user documentation on the Webwasher instant
message filtering tool.
To view any of the documents listed here, click on the PDF link in the same
line. This will open a .pdf format version of the document.
Special Environment Documents
The Special Environment Documents section looks like this:
This section allows you to view user documentation on setting up Webwasher
or products running with it in a special environment..
To view any of the documents listed here, click on the PDF link in the same
line. This will open a .pdf format version of the document.
Appliance Documents
The Appliance Documents section looks like this:
This section allows you to view user documentation on the Webwasher appli-
ance.
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To view any of the documents listed here, click on the PDF link in the same
line. This will open a .pdf format version of the document.
2.6.3
Additional Documentation
The Additional Documentation tab looks like this:
There is one section on this tab:
• Release Notes
It is described in the following.
Release Notes
The Release Notes section looks like this:
This section allows you to view release notes and other documents containing
the latest information on the Webwasher products.
To view any of the documents listed here, click on the TXT link in the same
line. This will open a .txt format version of the document.
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2.7
Preferences
The Preferences options are invoked by clicking on the corresponding button
under Home:
The options are arranged under the following tab:
They are described in the upcoming section:
2.7.1
Preferences
The Preferences tab looks like this:
There are three sections on this tab:
• Change Password
• View Options
• Access Permissions
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They are described in the following.
Change Password
The Change Password section looks like this:
Using this section, you can change the password you are using for access to
Webwasher.
After specifying the appropriate input here, click on Apply Changes to make
the new password effective.
Use the following input fields to change your password:
• Current Password
Enter your current Webwasher password here.
• Password
Enter the new password here.
• Retype password
Enter the new password here a second time to confirm it.
View Options
The View Options section looks like this:
Using this section, you can configure what you would like the Web interface to
display or not.
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If you are only interested in viewing and configuring settings for Web traffic,
you can hide the e-mail related settings and vice versa.
Furthermore, you can configure the change warner dialog and the configura-
tion hash to be displayed or not.
After specifying the appropriate settings, click on Apply Changes to make
them effective.
Use the following checkboxes to configure view options:
• View web related settings
Make sure this checkbox is marked if you want to view the Web related
settings.
• View web mail related settings
Make sure this checkbox is marked if you want to view the e-mail related
settings.
• Show change warner dialog
Make sure this checkbox is marked if you want the change warner dialog to
appear whenever you are attempting to leave a tab without saving changed
settings.
• Show configuration hash
Mark this checkbox to have the configuration hash displayed at the top of
the Web interface area.
Access Permissions
The Access Permissions section looks like this:
Using this section, you can configure permissions to control access to Web-
washer. While you are logged in as administrator, other administrators, i. e.
other users in administrator roles, might also try to log in.
You can allow their simultaneous access, restrict it to read-only or even deny
it completely.
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To what extent you are allowed to configure access permissions for other ad-
ministrators, depends on your seniority level. This is measured by a value
between 0 and 100. You can only configure permissions for administrators
with seniority levels lower than your own.
On the other hand, you may find your right to access Webwasher restricted or
denied when trying to log in because an administrator with an equal or higher
seniority level is currently logged in and has configured the corresponding set-
tings.
So, if your seniority level is e. g. 80 and you have configured read-only access
for other administrators while you are logged in, this will apply to all adminis-
trators with a seniority level of 80 or below.
If an administrator with a level of e. g. 60 logs in, a window will open providing
access in read-only mode. At the same time, the number of sessions is dis-
played that are currently active, as well as the number of sessions where the
seniority level is equal to or higher than that of the administrator who is trying
to log in.
Furthermore, the number of sessions is displayed where this administrator is
allowed to modify access permissions. In this case, there are no such sessions
because someone with an equal or higher seniority level, i. e. you, has already
configured the corresponding settings in a particular way.
This administrator now has the choice of logging in with read-only access or
not.
On the other hand, if an administrator with a seniority level of e. g. 100 logs in,
this administrator is entitled to modify what you configured since your senior-
ity level is only 80. This modification will also apply to sessions where other
administrators are already logged in.
The seniority level is configured on the Role Definition tab under User Man-
agement > Administrators. Click on the Edit Role Permissions button
there to open a window, where you can configure a value for the seniority level.
After specifying the appropriate settings here, click on Apply Changes to
make them effective.
Use the following radio buttons to configure access permissions:
• Allow simultaneous access
Make sure this radio button is checked if you want to allow simultaneous
access. Furthermore, specify what kind of simultaneous access should be
allowed:
— Allow read/write access
Make sure this radio button is checked if you want to allow read/write
access.
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— Allow read only access
Check this radio button to allow read only access.
• Deny simultaneous access
Check this radio button to deny simultaneous access.
2.8
License
The License options are invoked by clicking on the corresponding button un-
der Home:
The options are arranged under the following tabs:
They are described in the upcoming sections:
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2.8.1
Information
The Information tab looks like this:
There are four sections on this tab:
• License Information
• Webwasher End User License Agreement
• Import License
• Licensed Products
They are described in the following.
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License Information
The License Information section looks like this:
This section displays information regarding the license of the Webwasher soft-
ware.
Information is provided on the company that purchased the license, the time
interval during which the license is valid and other licensing issues.
Webwasher End User License Agreement
The Webwasher End User License Agreement section looks like this:
This section allows you to view the most recent version of the Webwasher end
user license agreement.
To view the agreement, click on the link that is provided here.
Import License
The Import License section looks like this:
Using this section, you can import a license for the Webwasher software.
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To import a license, proceed as follows:
1. Click on the Browse button provided here and browse for the license file
you want to import.
Before you can import it, you will have to accept the end user license
agreement. To read it, click on the end user licencse agreement link
provided here.
2. If you accept the agreement, mark the checkbox labeled I have read ...
This will turn the button saying You have to accept the EULA first into
one saying Activate License.
3. Click on this button to import the license.
Licensed Products
The Licensed Products section looks like this:
This section displays the Webwasher products and provides information as to
whether they are covered by your license.
For an overview of these products, see 1.5.
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2.8.2
Notification
The Notification tab looks like this:
There are two sections on this tab:
• System Notifications
• Too Many Clients
They are described in the following.
System Notifications
The System Notifications section looks like this:
Using this section, you can configure e-mail notifications on license issues.
These will be sent to the e-mail address of the recipient you specify here.
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After specifying the appropriate information, click on Apply Changes to make
your settings effective.
Use the following items to configure the system notifications:
• Send notification upon license expiry
Make sure the checkbox provided here is marked if you want to use this
option, and enter the recipient of the notification in the Recipient input field.
• Send notification if number of licensed clients will soon be ex-
ceeded
Make sure the checkbox provided here is marked if you want to use this
option.
The recipient of this notification will be the one entered in the Recipient
input field above.
To configure the settings for the server used to process the notifications, click
on the button labeled Edit Notification Mail Server.
This will open a window where you can specify the appropriate settings:
After specifying the settings, click OK to make them effective.
Furthermore, there is a button labeled Send Test Messages in this section.
Click on this button to test your settings.
Too Many Clients
The Too Many Clients section looks like this:
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Using this section, you can configure messages to be written to the system log
if connections were refused due to heavy work load or license exhaustion.
After specifying the appropriate settings, click on Apply Changes to make
them effective.
Use the following items to configure log messages:
• Enable message to be written to system log
Mark this checkbox if you want log messages to be written to the system
log.
— Message text
In this input field, enter the message text. The default text is:
%d (generated %t by %o)
You can use the variable log file parameters appearing in the default
text to set up your own message text. Furthermore, you can use an
event name and a severity parameter.
The following table lists these parameters and their meanings:
%e
%d
%s
% t
%o
Short name of the event that caused the log file message to be written
Description of the event
Severity of the event
Local time and timezone of the host that generated the log file message
FQDN name of the host
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Chapter 3
Common
The features that are described in this chapter are accessible over the Com-
mon tab of the Web interface:
These are filtering features that are common to the SSL Scanner and other
Webwasher products, e. g. media type filters, the document inspector, the
white list, etc.
The upcoming sections describe how to handle these features. The description
begins with an overview.
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3.1
Overview
The following overview shows the sections that are in this chapter:
User’s Guide – Webwasher SSL Scanner
Introduction
Home
Common
Overview – this section
Quick Snapshot, see 3.2
Policy Settings
Media Type Filters, see 3.3
Document Inspector, see 3.4
Archive Handler, see 3.5
Generic Header Filter, see 3.6
Generic Body Filter, see 3.7
Advertising Filters, see 3.8
Privacy Filters, see 3.9
HTTP Method Filter List, see 3.11
FTP Command Filter List, see 3.12
Welcome Page, see 3.13
White List, see 3.14
Policy-Independent
Settings
User-Defined Categories, see 3.15
Media Type Catalog, see 3.16
SSL Scanner
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They are described in the following.
Before this is done, however, the following subsection provides some general
information on the quick snapshot features.
Handling the Quick Snapshot
The quick snapshot features on this tab allow you to view summary information
about several media type filtering parameters at a glance. For two of them,
information is displayed with regard to a particular time interval, e. g. the
number of media that were processed by the Media Type Filter over the last
three hours, categorized and grouped according to the media type.
Percentages are calculated for the individual categories, which are shown by
means of a pie chart on the left side of the corresponding tab section.
On the right side of a section, parameter values are shown as they developed
in time, using either a stacked or a line mode.
The pie chart and the representation in stacked or line mode are handled in
the same way as on the Webwasher dashboard.
You can:
• Select and deselect categories for display by marking and clearing the cor-
responding checkboxes:
• Select a time interval for display, using the Show last drop-down list:
• Select stacked or line mode for display by checking the corresponding radio
button:
For a more detailed description of these activities, see the subsection labeled
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There is, however, a property of the quick snapshot features that is not present
on the dashboard tabs. It is described in the following:
• Resetting top value lists
For the Media Types by Hits and Media Types by Volume parameters,
top value lists are displayed, using the length of bars to indicate the number
of hits or the amount of bytes for various media types:
You can choose to view the top 10, 25, etc., using a drop-down list:
The top value lists can be reset with a reset button:
After clicking on this button, all values in a list are set to zero, so the mea-
surement of values can start all over again.
A timestamp is also displayed, indicating date and time of the last reset.
Frequent Media Types by Hits
The Frequent Media Types by Hits section displays the media types, e. g.
text/html, text/plain, image/jpeg, etc. that were most often processed by
the Media Type Filter within a given time interval.
Frequent Media Types by Volume
The Frequent Media Types by Volume section displays the media types,
e. g. text/html, text/plain, image/jpeg, etc. that were processed by the
Media Type Filter and consumed the greatest bandwidth volume (in bytes).
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Media Types by Hits
The Media Types by Hits section displays a list of the top media types, i.
e. the media types that were most often processsed by the Media Type Filter,
showing the number of hits for each of them. Hit numbers are accumulated
until the section is reset.
The following information is displayed for each media type:
• Media type
Name of the media type, e. g. text/html, text/plain, image/jpeg, etc.
• Hits
Number of times that this media type was processed by the Media Type
Filter.
Media Types by Volume
The Media Types by Hits section displays a list of the top media types that
were processed by the Media Type Filter, according to the bandwidth (in bytes)
consumed by each of them. Volumes are accumulated until the section is reset.
The following information is displayed for each media type:
• Media type
Name of the media type, e. g. text/html, text/plain, image/jpeg, etc.
• Bytes transferred
Number of bytes transferred for the media type.
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3.3
Media Type Filters
The Media Type Filters options are invoked by clicking on the corresponding
button under Common:
If you want to enable any of these options, make sure the checkbox on this
button is also marked. The checkbox is marked by default.
After modifying the setting of this checkbox, click on Apply Changes to make
the modification effective.
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Media Type Filters button:
The options are arranged under the following tabs:
They are described in the upcoming sections:
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Media Type Filter
The Media Type Filter section looks like this:
Using this section, you can configure actions, e. g. Block, Block, log and
notify, Allow, etc., for the Media Type Filter.
This filter manages the flow of incoming media types for HTTP and FTP down-
loads, as well as for SMTP.
A media (content) type is a general category of data content, such as an ap-
plication, audio content, a text message, an image, a video stream, etc. The
media type tells the application that receives the data what kind of application
is needed to process the content, e. g. Real Audio is to play the audio content
for a user. Each of these media types also have subtypes, e. g. the text media
type has four subtypes: plain, rich text, enriched, and tab-separated values.
The actions that you configure here will be executed according to the result
achieved by the Media Type Filter for a filtered object.
You can also configure different actions for Web and e-mail traffic.
After specifying the appropriate settings here, click on Apply Changes to
make them effective.
Use the drop-down lists provided here to configure actions in the following way:
• Default action for unlisted media types
Should this filter find a media type that is not currently listed in the Media
Type White List or Black List, this is what will happen to it.
• Entry found in Media Type Black List
The actions configured here will be executed for media types that are found
in the Media Type Black List.
• Entry found in Media Type White List
The actions configured here will be executed for media types that are found
in the Media Type White List.
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• Non-rectifiable media types with magic bytes mismatch
The actions configured here will be executed when content types do not
match their magic byte sequence.
So, e. g., a JPEG image named as a GIF file would be affected by a filtering
action, even though each of these media types are acceptable.
• Response without Content-Type header
The actions configured here will be executed when media type information
is contained in a response header..
Web Upload Filter
The Web Upload Filter section looks like this:
Using this section, you can configure actions, e. g. Block, Block, log and
notify, Allow, etc., for the Web Upload Filter.
This filter protects corporate privacy and sensitive data by filtering what em-
ployees send out, e. g. FTP uploads or file attachments sent through common
HTTP-based Web mail services, such as Hotmail or GMX.
You can limit the size that uploads may have or even forbid uploads of all HTTP
and FTP files.
The actions that you configure here will be executed according to the result
achieved by the Media Type Filter for a filtered object.
You can also configure different actions for Web and e-mail traffic.
After specifying the appropriate settings here, click on Apply Changes to
make them effective.
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Furthermore, you need to enable an option on the REQMOD Settings tab to
use this filter. To do this, click on the REQMOD Settings link provided at the
bottom of this section. The option in question is labeled Apply configured
filters on uploaded and posted data.
Use the drop-down lists provided here to configure actions for the Web Upload
Filter:
• Maximal size of uploaded parameter . . . kb
In the input field provided here, enter a value to limit the size limit (in KB)
of uploads.
• Forbid uploads of all files (HTTP)
Mark this checkbox, to forbid uploads of all HTTP files.
• Forbid uploads of all files (FTP)
Mark this checkbox, to forbid uploads of all FTP files.
• Default action for unlisted media types
Should this filter find a media type that is not currently listed in the Media
Type White List or Black List, this is what will happen to it.
• Entry found in Media Type Black List
The actions configured here will be executed for media types that are found
in the Media Type Black List.
• Entry found in Media Type White List
The actions configured here will be executed for media types that are found
in the Media Type White List.
• Content not validated by magic bytes
The actions configured here will be executed when content types do not
match their magic byte sequence.
So, e. g., a JPEG image named as a GIF file would be affected by a filtering
action, even though each of these media types are acceptable.
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Media Type Black List
The Media Type Black List section looks like this:
Using this section, you can add a media type to the Media Type Black List.
Objects belonging to the media types on this list will be blocked.
To add a media type to the black list, use the area labeled:
• Service Name
In this input field, enter the service name.
Select the media type you want to have blacklisted from the drop-down list
provided here, e. g. application/ace.
Furthermore, use the following items when adding a media type:
— Description
Input in this field is optional. You may enter a description of the media
type here.
— Ignore in Media Type Filter
If this option is enabled, the media type in question will be ignored when
the Media Type Filter is applied to Web and e-mail downloads.
— Ignore in Web Upload Filter
If this option is enabled, the media type in question will be ignored when
the Web Upload Filter is applied to outbound user-originating files via
HTTP, HTTPS and FTP.
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— Add to Media Type Black List
After selecting a media type, click on this button to add it to the list.
This addition will be valid only under the policy you are currently con-
figuring.
To add a media type to the black list for all policies, mark the checkbox
labeled Add to all policies before clicking on the button.
The Media Type Black List is displayed at the bottom of this section.
To display only a particular number of list entries at a time, type this number
in the input field labeled Number of entries per page and enter it using the
Enter key of your keyboard.
If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
To sort the list in ascending or descending order, click on the symbol next to
the Media Type or Description column heading.
To edit an entry, type the appropriate text in the input field of the Description
column and enable or disable the Ignore in media type filter and Ignore
in media type filter options.
Then click on Apply Changes to make these settings effective. You can edit
more than one entry and make the changes effective in one go.
Use the following items to perform other activities relating to the list:
• Filter
Type a filter expression in the input field of the Media Type or Description
column or in both and enter this using the Enter key of your keyboard. The
list will then display only entries matching the filter.
• Delete Selected
Select the entry you wish to delete by marking the Select checkbox next
to it and click on this button. You can delete more than one entry in one go.
To delete all entries, mark the Select all checkbox and click on this button.
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Media Type White List
The Media Type White List section looks like this:
Using this section, you can add a media type to the Media Type White List.
Objects belonging to the media types on this list will be allowed.
To add a media type to the white list, use the area labeled:
• Select media type from catalog
Select the media type you want to include in the white list from the drop-
down list provided here, e. g. application/ace.
Furthermore, use the following items when adding a media type:
— Description
Input in this field is optional. You may enter a description of the media
type here.
— Ignore in Media Type Filter
If this option is enabled, the media type in question will be ignored when
the Media Type Filter is applied to Web and e-mail downloads.
— Ignore in Web Upload Filter
If this option is enabled, the media type in question will be ignored when
the Web Upload Filter is applied to outbound user-originating files via
HTTP, HTTPS and FTP.
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— Add to Media Type White List
After selecting a media type, click on this button to add it to the list.
This addition will be valid only under the policy you are currently con-
figuring.
To add a media type to the white list for all policies, mark the checkbox
labeled Add to all policies before clicking on the button.
The Media Type White List is displayed at the bottom of this section.
To display only a particular number of list entries at a time, type this number
in the input field labeled Number of entries per page and enter it using the
Enter key of your keyboard.
If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
To sort the list in ascending or descending order, click on the symbol next to
the Media Type or Description column heading.
To edit an entry, type the appropriate text in the input field of the Description
column and enable or disable the Ignore in media type filter and Ignore
in media type filter options.
Then click on Apply Changes to make these settings effective. You can edit
more than one entry and make the changes effective in one go.
Use the following items to perform other activities relating to the list:
• Filter
Type a filter expression in the input field of the Media Type or Description
column or in both and enter this using the Enter key of your keyboard. The
list will then display only entries matching the filter.
• Delete Selected
Select the entry you wish to delete by marking the Select checkbox next
to it and click on this button. You can delete more than one entry in one go.
To delete all entries, mark the Select all checkbox and click on this button.
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3.4
Document Inspector
The Document Inspector options are invoked by clicking on the correspond-
ing button under Common:
If you want to enable any of these options, make sure the checkbox on this
button is also marked. The checkbox is marked by default.
After modifying the setting of this checkbox, click on Apply Changes to make
the modification effective.
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Media Type Filters button:
The options are arranged under the following tab:
They are described in the upcoming section:
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3.4.1
Document Inspector
The Document Inspector tab looks like this:
There are five sections on this tab:
• Document Download Filter
• Document Upload Filter
• Document Mail Filter
• Document Types
• General Options
They are described in the following.
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Document Download Filter
The Document Download Filter section looks like this:
Using this section, you can configure actions for inbound office documents that
may enter your corporate network from the Web and are potentially malicious.
The document formats that can be filtered include Microsoft Word 97-2003, Mi-
crosoft Excel 95-2003, Microsoft PowerPoint 95-2003 and all known versions
of Adobe Portable Document Format (PDF).
Furthermore, they include the following open document formats: Generic XML,
Microsoft OpenXML, Oasis Open Document Format, and the Simple Object
Access Protocol (SOAP), which is an XML-based communications protocol for
applications.
These documents may contain “active” content. Word, Excel, PowerPoint and
Microsoft Open XML support ActiveX controls and macros, while PDF and the
Oasis Open Document Format support embedded JavaScript.
This active content may be hostile rather than friendly, so for full protection
against files that are embedded into Microsoft Office, PDF or open format doc-
uments, you should use the filter provided by the Document Inspector to in-
spect these documents and block malicious content from entering your corpo-
rate network.
In addition to this filter, you can apply text categorization to these documents.
If you want to use this filter, make sure the checkbox next to the section heading
is marked. The checkbox is marked by default.
After specifying the appropriate settings, click on Apply Changes to make
them effective.
Use the following items to configure actions for office documents:
• Encrypted document found
From the drop-down list provided here, select an action, e. g. Block or
Allow. This action will be taken if the filter detects an inbound office docu-
ment that is potentially malicious.
• Apply Text Categorization
Mark the checkbox provided here, to apply text categorization actions to
inbound office documents.
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To view or modify the actions that are currently configured for these actions,
click on the Text Categorization link in the checkbox inscription.
This will take you to the Text Categorization tab, where you have access
to the corresponding settings.
Document Upload Filter
The Document Upload Filter section looks like this:
Using this section, you can configure actions for outbound user-originating of-
fice documents that are potentially malicious.
The document formats that can be filtered include Microsoft Word 97-2003, Mi-
crosoft Excel 95-2003, Microsoft PowerPoint 95-2003 and all known versions
of Adobe Portable Document Format (PDF).
Furthermore, they include the following open document formats: Generic XML,
Microsoft OpenXML, Oasis Open Document Format, and the Simple Object
Access Protocol (SOAP), which is an XML-based communications protocol for
applications.
These documents may contain “active” content. Word, Excel, PowerPoint and
Microsoft Open XML support ActiveX controls and macros, while PDF and the
Oasis Open Document Format support embedded JavaScript.
This active content may be hostile rather than friendly, so for full protection
against files that are embedded in Microsoft Office, PDF or open format docu-
ments, you should use the filter provided by the Document Inspector to inspect
these documents and block malicious content from entering your corporate net-
work.
If you want to use this filter, make sure the checkbox next to the section heading
is marked. The checkbox is marked by default.
After specifying the appropriate settings, click on Apply Changes to make
them effective.
Use the following drop-down list to configure actions for office documents:
• Encrypted document found
Select an action here, e. g. Block or Allow. This action will be taken if the
filter detects an inbound office document that is potentially malicious.
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Document Mail Filter
The Document Mail Filter section looks like this:
Using this section, you can configure actions for office documents that are
attached to e-mails, e. g. a .pdf format document.
The document formats that can be filtered include Microsoft Word 97-2003, Mi-
crosoft Excel 95-2003, Microsoft PowerPoint 95-2003 and all known versions
of Adobe Portable Document Format (PDF).
Furthermore, they include the following open document formats: Generic XML,
Microsoft OpenXML, Oasis Open Document Format, and the Simple Object
Access Protocol (SOAP), which is an XML-based communications protocol for
applications.
These documents may contain “active” content. Word, Excel, PowerPoint and
Microsoft Open XML support ActiveX controls and macros, while PDF and the
Oasis Open Document Format support embedded JavaScript.
This active content may be hostile rather than friendly, so for full protection
against files that are embedded in Microsoft Office, PDF or open format docu-
ments, you should use the filter provided by the Document Inspector to inspect
these documents and block malicious content from entering your corporate net-
work.
If you want to use this filter, make sure the checkbox next to the section heading
is marked. The checkbox is marked by default.
After specifying the appropriate settings, click on Apply Changes to make
them effective.
Use the following items to configure actions for office documents:
• Encrypted document found
From the drop-down list provided here, select an action, e. g. Drop, Drop
and Quarantine or Allow.
This action will be taken if the filter detects an office document attached to
an e-mail that is potentially malicious.
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Document Types
The Document Types section looks like this:
Using this section, you can configure which of the filters that are accessible
over the other sections of this tab should be applied to which document for-
mats.
The document formats that can be filtered include Microsoft Word 97-2003, Mi-
crosoft Excel 95-2003, Microsoft PowerPoint 95-2003 and all known versions
of Adobe Portable Document Format (PDF).
Furthermore, they include the following open document formats: Generic XML,
Microsoft OpenXML, Oasis Open Document Format, and the Simple Object
Access Protocol (SOAP), which is an XML-based communications protocol for
applications.
These documents may contain “active” content. Word, Excel, PowerPoint and
Microsoft Open XML support ActiveX controls and macros, while PDF and the
Oasis Open Document Format support embedded JavaScript.
This active content may be hostile rather than friendly, so for full protection
against files that are embedded in Microsoft Office, PDF or open format docu-
ments, you should use the filter provided by the Document Inspector to inspect
these documents and block malicious content from entering your corporate net-
work.
By default, all filters are configured to apply to all formats.
After modifying these settings, click on Apply Changes to make the modifi-
cation effective.
Note that in order to use the filters for documents in Microsoft Open XML or
Oasis Open Document Format, you need to enable the Archive Handler, see
3.5.
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Use the following checkboxes to modify the assignment of filters to document
formats:
• Download Filter
Mark or clear the checkboxes in this line to have the download filter apply
to the corresponding document formats.
• Upload Filter
Mark or clear the checkboxes in this line to have the upload filter apply to
the corresponding document formats.
• Mail Filter
Mark or clear the checkboxes in this line to have the mail filter apply to the
corresponding document formats.
General Options
The General Options section looks like this:
Using this section, you can configure filtering conditions and actions for office
documents that will apply to all the filters made accessible over the other sec-
tions of this tab.
You can configure different actions for documents in Web and e-mail traffic.
After specifying the appropriate settings, click on Apply Changes to make
them effective.
Use the following items to configure filtering conditions and actions:
• Word 95 document format not readable
From the drop-down lists provided here, select actions for documents in
Web and e-mail traffic, e. g. Block or Allow.
These are required because this format is not supported by the Document
Inspector, which means the documents in question are unreadable for this
filter.
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• Structured Storage document, like Visio or MSI, not readable
From the drop-down lists provided here, select actions for documents in
Web and e-mail traffic, e. g. Block or Allow.
These actions will be executed if a structured storage document is unread-
able.
• Office document not readable
From the drop-down lists provided here, select actions for documents in
Web and e-mail traffic, e. g. Block or Allow.
These actions will be executed for any type of office documents that are
unreadable, perhaps due to encryption.
• Library not loadable or failed
From the drop-down lists provided here, select actions for documents in
Web and e-mail traffic, e. g. Block or Allow.
These actions will be executed if the Document Inspector library could not
be loaded.
3.5
Archive Handler
The Archive Handler options are invoked by clicking on the corresponding
button under Common:
If you want to enable any of these options, make sure the checkbox on this
button is also marked. The checkbox is marked by default.
After modifying the setting of this checkbox, click on Apply Changes to make
the modification effective.
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Media Type Filters button:
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The options are arranged under the following tab:
They are described in the upcoming section:
3.5.1
Archive Handler
The Archive Handler tab looks like this:
There are two sections on this tab:
• Archive Handling
• Archive Handling Options
They are described in the following.
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Archive Handling
The Archive Handling section looks like this:
Using this section, you can configure blocking and other actions for encrypted,
corrupted, multi-part archives, archives containing mail bombs (an archive is
a mail bomb if its content size exceeds the limit set by the user), and archives
exceeding the maximum recursion level, i. e. how deep archives are nested
within each other.
The size and recursion level limits are configured in the Archive Handling
Options section, which is also provided on this tab.
If a virus is contained within an archive that is compressed, the virus cannot
be detected and prevented from downloading.
The Archive Handler decompresses the members of an archive one-by-one,
and passes them on to the virus scanner. When the archive member containing
the virus is decompressed, virus scanner detects the virus, so the archive can
be blocked.
You can configure different actions for archives in Web and e-mail traffic.
After selecting these actions from the drop-down lists provided here, click on
Apply Changes to make your settings effective.
Archive Handling Options
The Archive Handling Options section looks like this:
Using this section, you can configure limits for archive sizes and recursion
levels.
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After specifying the appropriate settings click on Apply Changes to make
them effective.
Use the following input fields to configure limits for archives:
• Maximum size of unpacked archive
Enter the maximum size (in MB) here that should be allowed for an archive.
• Maximum recursion level
Enter the maximum number of recursion levels here that should be allowed
for an archive.
3.6
Generic Header Filter
The Generic Header Filter options are invoked by clicking on the correspond-
ing button under Common:
If you want to enable any of these options, mark the checkbox that is on this
button.
Then click on Apply Changes to make this setting effective.
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Media Type Filters button:
The options are arranged under the following tab:
They are described in the upcoming section:
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Header Filter List
The Header Filter List section looks like this:
Using this section, you can configure the Generic Header Filter to delete head-
ers and header content, add customized headers, modify existing header con-
tent, and execute any pre-defined or customized action on appropriate filtering
conditions.
The filter can be configured for Web traffic using the HTTP or HTTPS protocol,
as well as for e-mail traffic.
For e-mail traffic, there are two options to choose from: SMTP and Mail. If
SMTP is selected, the configured settings will operate on the content of internal
Webwasher headers such as X-WW-From, X-WW-To or X-Client-IP..
If Mail is selected, settings will operate on the content of standard e-mail head-
ers such as Subject, From and To.
The filtering conditions for handling headers in this way are entered in the fields
of this section. For an explanation of them, see the corresponding online help
page.
On this page, examples are also provided for configuring the filter with regard
to HTTP and HTTPS communication.
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3.7
Generic Body Filter
The Generic Body Filter options are invoked by clicking on the corresponding
button under Common:
If you want to enable any of these options, mark the checkbox that is on this
button.
Then click on Apply Changes to make this setting effective.
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Media Type Filters button:
The options are arranged under the following tab:
They are described in the upcoming section:
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Body Filter List
The Body Filter List section looks like this:
Using this section, you can configure the Generic Body Filter blocking and
other actions for Web and e-mail content according to keywords, regardless of
the URL it originates from.
So, you could use the Generic Body Filter, e. g. to block Win32 executables.
When configuring the filter, rules are set up of the following format:
If the 2nd byte of a file has the value of n, and the 3rd byte does
not have the value of n, and within the bytes 100 to 200 a string of
n can be found, then ...
The Generic Body Filter also supports case-insensitive operands by using an
uppercase I in front of a quoted operand.
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So, to block, e. g. all HTML pages encoded as UTF-16 you can configure a
rule like the following:
0-128 Contains I"<\00h\00t\00m\00l\00" Or 0-128 Contains
I"\00<\00h\00t\00m\00l"
With this rule, the first expression blocks UTF-16LE, and the second blocks
UTF-16BE.
The rules for filtering body content in this way and the actions that are exe-
cuted when a rule matches, are entered in the fields of this section. For an
explanation of them, see the corresponding online help page.
On this page, an example is also provided for configuring a body filtering rule.
3.8
Advertising Filters
The Advertising Filters options are invoked by clicking on the corresponding
button under Common:
If you want to enable any of these options, mark the checkbox that is on this
button.
Then click on Apply Changes to make this setting effective.
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Media Type Filters button:
The options are arranged under the following tabs:
They are described in the upcoming sections:
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• Advertising Filter Settings
They are described in the following.
Link Filter
The Link Filter section looks like this:
Using this section, you can configure the filtering of content based on informa-
tion from the URL of an object and specify different types of content that you
want to have filtered.
URLs can be added for filtering to the built.in filter list or edited. The list can
be accessed on the Link Filter List tab.
If you want to use this filter, make sure the checkbox next to the section heading
is marked. The checkbox is marked by default.
All content types are also included in the filtering by default.
After modifying any of these settings, click on Apply Changes to make the
modification effective.
Use the following checkboxes to configure the filtering of links:
• Disable built-in filter list
If this option is enabled, the built-in filter list is used.
Note that disabling it will severely impair the efficiency of advertisement
filtering. You should only do this in case you provide a filter list of your own
that you want to work with.
• Objects to be filtered
Mark or clear the checkboxes provided here according to the content types
you want the filter to apply.
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Common
— Text links
Enables or disables the filtering of text links.
A text link is the grouping of linked text that, when clicked on, takes
you to another page either within the same Web site, or to an entirely
different Web server.
It will often open up another browser window when clicked on.
— Backgrounds
Enables or disables the filtering of background images.
This option only removes advertising backgrounds, but not all back-
ground images in general.
Dimension Filter
The Dimension Filter section looks like this:
Using this section, you can configure a filter to eliminate banner ads and ob-
jects based on their size.
To add dimensions to the Dimension Filter List go to the Dimension Filter
List tab.
If you want to use this filter, make sure the checkbox next to the section heading
is marked. The checkbox is marked by default.
After specifying the appropriate settings, click on Apply Changes to make
them effective.
Use the following checkboxes to configure dimension filtering:
• Objects to be filtered
Mark or clear the checkboxes provided here according to the content types
you want to the filter to apply to.
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Their meaning is as follows:
— Images
Enables or disables the filtering of images.
— Applets
Enables or disables the filtering of Java applets.
These are small programs accompanying a Web page that is sent to a
user. Java applets are able to perform interactive animations, instant
calculations and conversions etc., without having to send a user re-
quest back to the server.
— Plug-ins
Enables or disables the filtering of plug-ins.
These are programs that can easily be installed and used as part of
your Web browser.
• Ignore objects without specified dimensions
If this option is enabled, objects that have their dimensions not specified
will be ignored.
• Filter objects that are located on the same server
If this option is enabled, objects will also be filtered if they are located on
the same server. By default, such objects will go unfiltered.
Popup Filter
The Popup Filter section looks like this:
Using this section, you can configure a filter to eliminate script-initiated pop-up
browser windows.
Furthermore, you can disable manually opened windows to ensure that pop-up
windows remain closed.
If you want to use this filter, mark the checkbox next to the section heading.
After specifying this setting, you may also specify the additional setting pro-
vided here. Then click on Apply Changes to make your settings effective.
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Use the following checkbox to configure the additional setting:
• Also disable manually opened windows
If this option is enabled, pop-ups will not be opened even if the user clicks
on the corresponding link.
Script Filter
The Script Filter section looks like this:
Using this section, you can configure a filter to manage the code that manipu-
lates browsers and systems.
If you want to use this filter, mark the checkbox next to the section heading.
After specifying this setting or any other setting in this section, click on Apply
Changes to make these settings effective.
Use the following checkboxes to configure script filtering:
• Filter scripts that a Web page executes on loading
If this option is enabled, the filter will suppress scripts that are started au-
tomatically when a Web page is loaded.
The option is enabled by default.
• Filter scripts that a Web page executes on closing
If this option is enabled, the filter will suppress scripts that are started au-
tomatically when a Web page is closed.
The option is enabled by default.
• Prevent supplementary modification of the address
If this option is enabled, the filter will suppress special JavaScript functions
that modify the IP address, i. e. that automatically transfer you from one
Web page to another.
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• Prevent modification of the browser’s status bar
If this option is enabled, the filter will prevent the status bar of the browser
from being modified by a Web page, i. e. scrolling text.
Animation Filter
The Animation Filter section looks like this:
Using this section, you can configure a filter to detect animated images. Ani-
mations will either be filtered completely or restricted in their execution.
If you want to use this filter, mark the checkbox next to the section heading.
After specifying this setting or any other setting in this section, click on Apply
Changes to make these settings effective.
Use the following radio buttons to configure animation filtering:
• Animated images
Use the radio buttons provided here according to the measures you want
the filter to take against animations:
— Show only the first picture of an animation
Make sure this button is checked to terminate an animation after show-
ing the first picture.
This option is enabled by default.
— Repeat animation . . . time(s)
Check this button to limit repetition of the animation.
In the input field provided here enter the number of times you want an
animation to repeat itself.
— Remove all animated images
Check this button to remove animation completely.
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Advertising Filter Settings
The Advertising Filter Settings section looks like this:
Using this section, you can configure settings that will apply to all the filters on
this tab.
After specifying the appropriate settings, click on Apply Changes to make
them effective.
Use the following checkboxes and radio buttons to configure these settings:
• Replace filtered objects with
Mark this checkbox if you want to have filtered objects replaced with some-
thing.
Then check the radio buttons below to specify with what they should be
replaced:
— a transparent image
Enable this option to replace an animated image with a transparent
image.
— another image
Make sure this option is enabled if you want to replace an animated
image with another image.
In the input field provided here, enter the path and name of the image
you want to use.
The option is enabled by default. Likewise, a default image is config-
ured to replace animations.
• Do not filter objects located within
Mark this checkbox if you want to exclude objects from filtering that are
within the same path or domain.
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Then check the radio buttons below to further specify the exclusion:
— the same path
Enable this option to exclude objects within the same place from filter-
ing.
— the same domain
Enable this option to exclude objects within the same domain from fil-
tering.
• Do not reduce filtered frame size
Mark this checkbox to prevent filtered frame sizes from being reduced.
3.8.2
Link Filter List
The Link Filter List tab looks like this:
There is one section on this tab:
• Link Filter List
It is described in the following.
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Link Filter List
The Link Filter List section looks like this:
Using this section, you can add URLs to the Link Filter List and edit them.
To do this, use the area labeled:
• Add new URL
Select String or International Domain Name from the first of the drop-
down lists provided here.
In the input field next to it, enter a string to specify the object using shell
expressions.
Select International Domain Name if you want to enter non-ASCII char-
acters and the string should be used for the domain part of an URL.
In some countries like Germany, Sweden or Japan, domain names with
non-ASCII characters are allowed. The IDNA (International Domain
Names in Applications) standard describes how a Web browser should
convert such a domain name into pure ASCII notation used, e. g. by DNS.
Webwasher uses the pure ASCII notation as well, therefore all IDN strings
must be converted. This is done automatically when you select Interna-
tional Domain Name and enter a string with non-ASCII characters.
Note that you can not use shell expressions with IDN strings.
Furthermore, use the following items when adding a new entry to the list:
— deactivate
Enable this option to insert a new URL in the list that will not yet be
used for filtering, however.
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— do not filter
Enable this option to exclude the URL you entered above from filtering.
— Add to Link Filter List
After specifying the information for a URL, click on this button to add it
to the list.
This addition will be valid only under the policy you are currently con-
figuring.
To add a URL to the list for all policies, mark the checkbox labeled Add
to all policies before clicking on the button.
If a URL or shell expression that was configured under another policy
is already in the list, the setting of the Add to all policies checkbox
will have no effect.
The Link Filter List is displayed at the bottom of this section.
To display only a particular number of list entries at a time, type this number
in the input field labeled Number of entries per page and enter it using the
Enter key of your keyboard.
If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
To sort the list in ascending or descending order, click on the symbol next to
the URL column heading.
To edit an entry, type the appropriate text in the corresponding input field and
mark or clear the deactivate and do not filter checkboxes in the same line.
Then click on Apply Changes to make these settings effective. You can edit
more than one entry and make the changes effective in one go.
Use the following items to perform other activities relating to the list:
• Filter
Type a filter expression in this input field and enter it using the Enter key
of your keyboard. The list will then display only entries matching the filter.
• Delete Selected
Select the entry you wish to delete by marking the Select checkbox next
to it and click on this button. You can delete more than one entry in one go.
To delete all entries, mark the Select all checkbox and click on this button.
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Dimension Filter List
The Dimension Filter List section looks like this:
Using this section, you can add dimension settings to the Dimension Filter List
and edit them.
These an be used for filtering images, applets and plug-ins.
To do this, use the area labeled:
• Add new dimension
In the input field provided here, enter a pair of pixel values to specify the
height and width of an object that should be filtered, e. g. 60x52.
Furthermore, use the following item when adding dimension settings to the
list:
— deactivate
If this option is enabled the corresponding dimension settings will be
added to the list, but not yet used for filtering.
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— Add to Dimension Filter List
After specifying the dimensions settings in the way described above,
click on this button to add them to the list.
This addition will be valid only under the policy you are currently con-
figuring.
To add dimensions to the list for all policies, mark the checkbox labeled
Add to all policies before clicking on the button.
If dimension settings that were configured under another policy are al-
ready in the list, the setting of the Add to all policies checkbox will
have no effect.
The Dimension Filter List is displayed at the bottom of this section.
To display only a particular number of list entries at a time, type this number
in the input field labeled Number of entries per page and enter it using the
Enter key of your keyboard.
If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
To edit an entry, type the appropriate pixel values in the corresponding input
field and mark or clear the deactivate checkbox in the same line.
Then click on Apply Changes to make these settings effective. You can edit
more than one entry and make the changes effective in one go.
Use the following items to perform other activities relating to the list:
• Filter
Type a filter expression in this input field and enter it using the Enter key
of your keyboard. The list will then display only entries matching the filter.
• Delete Selected
Select the entry you wish to delete by marking the Select checkbox next
to it and click on this button. You can delete more than one entry in one go.
To delete all entries, mark the Select all checkbox and click on this button.
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3.9
Privacy Filters
The Privacy Filters options are invoked by clicking on the corresponding but-
ton under Common:
If you want to enable any of these options, mark the checkbox that is on this
button.
Then click on Apply Changes to make this setting effective.
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Media Type Filters button:
The options are arranged under the following tabs:
They are described in the upcoming sections:
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3.9.1
Settings
The Settings tab looks like this:
There are four sections on this tab:
• Web Bug Filter
• Referer Filter
• Prefix Filter
• Cookie Filter
They are described in the following.
Web Bug Filter
The Web Bug Filter section looks like this:
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Using this section, you can configure a filter to eliminate Web bugs.
These are also known as clear GIFs or Web beacons. They are are usually
1 pixel x 1 pixel mini-images in size and are used to track user navigation
behavior on Web sites and in e-mail to see if an e-mail was opened by the
recipient.
The filter is also applied to the same technique used in HTML messages.
If you want to use this filter, make sure the checkbox next to the section heading
is marked. The checkbox is marked by default.
After modifying this setting, click on Apply Changes to make the modification
effective.
Referer Filter
The Referer Filter section looks like this:
Using this section, you can configure a filter to remove referer strings that report
the last page visited by a user.
If you want to use this filter, make sure the checkbox next to the section heading
is marked. The checkbox is marked by default.
After modifying this setting or any other setting in this section, click on Apply
Changes to make the modification effective.
To configure the filtering of referer strings, use the radio buttons of the area
labeled:
• Remove referer
Check or uncheck one of these three radio buttons as needed:
— always
If this option is enabled a referer is always removed regardless of where
the user in question came from.
— if the domain or the path is different
If this option is enabled a referer is removed if the user came from a
different path or URL.
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It leaves the referer unaffected if you the user moves through the same
or subsequent path.
This option may be enabled if user movement should be hidden, but
there are services that rely on a referer to work properly.
— if the domain is different
If this option is enabled a referer is removed in case the user came from
a different Web site.
It leaves the referer unaffected if the user moves through the same Web
site.
This allows the Webmaster to track user movement through this Web
site. The information may be useful for adjusting or optimizing the nav-
igational structure of the site.
As well, some services such as online banking may need a referer to
work properly.
Prefix Filter
The Prefix Filter section looks like this:
Using this section, you can configure a filter to remove all prefixes from URLs
that are used by some sites to track user behavior.
If you want to use this filter, make sure the checkbox next to the section heading
is marked. The checkbox is marked by default.
After modifying this setting, click on Apply Changes to make the modification
effective.
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Cookie Filter
The Cookie Filter section looks like this:
Using this section, you can configure a filter to block bad cookies.
You can set the life span for neutral cookies or let them expire after finishing
the browser session.
The Cookie Filter controls the data stream between users and the Web in both
directions, a requirement for efficient filtering. Transmitted cookies coming in
on the Web server, in addition to those from the browser, are controlled by
Webwasher.
The distinction between the good, and thus necessary cookies, and the bad
cookies that invade privacy is carried out by Webwasher using an algorithm
and the built-in filter list depending on the URL of a cookie.
To add and edit cookies on this list, go to the Cookie Filter List tab.
If you want to use this filter, make sure the checkbox next to the section heading
is marked. The checkbox is marked by default.
After modifying any of these settings, click on Apply Changes to make the
modification effective.
Use the following items to configure cookie filtering:
• Disable built-in filter list
If this option is enabled the built-in filter list is used. The option is disabled
by default.
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• Neutral cookies expire after
Use the radio buttons and input fields provided here in the following way:
— a time period of . . . h . . . min
Make sure this radio button is checked if you want to configure a life
span for neutral cookies. The radio button is checked by default.
Enter the appropriate time periods (in hours and minutes) in the input
fields provided here. The default value is 24 hours.
— finishing the browser session
Check this radio button to let neutral cookies expire when sessions are
ended.
A pop-up is a display area, usually a small window, that suddenly pops
up in the foreground of the visual interface.
• Cookies not found in the filter list are
Use the radio buttons provided to configure a default classification for cook-
ies:
— good
Check this radio button to classify unknown cookies as good.
— neutral
Check this radio button to classify unknown cookies as neutral.
Unknown cookies are classified so by default.
— bad
Check this radio button to classify unknown cookies as bad.
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Cookie Filter List
The Cookie Filter List section looks like this:
Using this section, you can add entries to the Cookie Filter List and edit them.
Shell expressions in this list will be compared to the domain where the cookie
was sent from or will be sent to, in order to determine whether the cookie is
good, neutral or bad. Good cookies can pass, bad cookies are filtered out and
neutral cookies will vanish after the configured life span.
To add a cookie to the list, use the area labeled:
• Add new cookie
In the input field provided here enter the cookie.
Then classify it by checking of one of these three radio buttons:
— good – neutral – bad
The neutral button is checked by default.
— Add to Cookie Filter List
After specifying a cookie and classifying it, click on this button to add it
to the list.
This addition will be valid only under the policy you are currently con-
figuring.
To add a cookie to the list for all policies, mark the checkbox labeled
Add to all policies before clicking on the button.
If a cookie that was configured under another policy is already in the
list, the setting of the Add to all policies checkbox will have no effect.
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The Cookie Filter List is displayed at the bottom of this section.
To display only a particular number of list entries at a time, type this number
in the input field labeled Number of entries per page and enter it using the
Enter key of your keyboard.
If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
To edit an entry, type the appropriate text in the input field of the cookie, and
check or uncheck the good, neutral or bad button in the same line.
Then click on Apply Changes to make these settings effective. You can edit
more than one entry and make the changes effective in one go.
Use the following items to perform other activities relating to the list:
• Filter
Type a filter expression in this input field and enter it using the Enter key
of your keyboard. The list will then display only entries matching the filter.
• Delete Selected
Select the entry you wish to delete by marking the Select checkbox next
to it and click on this button. You can delete more than one entry in one go.
To delete all entries, mark the Select all checkbox and click on this button.
3.10
Text Categorization
The Text Categorization options are invoked by clicking on the correspond-
ing button under Common:
If you want to enable any of these options, mark the checkbox that is on this
button.
Then click on Apply Changes to make this setting effective.
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
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To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Media Type Filters button:
The options are arranged under the following tabs:
They are described in the upcoming sections:
3.10.1
Settings
The Settings tab looks like this:
There is one section on this tab:
• Text Categorization
It is described in the following.
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Text Categorization
The Text Categorization section looks like this:
Using the text categorization filter you can specify single keywords and combi-
nations of words and filter office documents and e-mail attachments containing
these words.
In this section, you configure the actions that should be taken whenever the text
categorization filter matches. You can configure different actions for particular
categories of documents.
Furthermore, you can configure different actions for Web and e-mail traffic.
A confidential category is provided here for a start. Apart from this, you can
configure actions for up to six categories of your own.
The rules for the keywords and combinations that should be filtered are con-
figured and listed on the Categorization List tab.
If you want to configure actions for text categorization, select them from the
appropriate drop-down lists.
Then click on Apply Changes to make your settings effective.
Select actions for Web and e-mail traffic from the following lists:
• Confidential
Select actions for documents falling into the confidential category here.
• User-Defined, User Defined 1 , etc.
Select actions for documents falling into any of your own categories here.
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Text Categorization List
The Text Categorization List section looks like this:
Using the text categorization filter you can specify single keywords and combi-
nations of words and filter office documents and e-mail attachments containing
these words.
In this section, you can configure rules for the keywords and combinations of
keywords that should be filtered and add them to the Text Categorization List.
To add a text categorization rule to the list, use the area labeled:
• Add rule
Use the following items to configure a rule and add it to the list:
— [term 1] AND [term 2] AND NOT [term 3]
Make sure the radio button in this line is checked if you want to configure
a rule according to this method, which is one of two provided here.
This method uses Boolean logic to determine the placement of words
in an office document or e-mail message. It is enabled by default.
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In the input fields, enter the words or word combinations you want to
filter, e. g. Bahamas, Maledives, work to set up a rule like the fol-
lowing:
Bahamas AND Maledives AND NOT work
— [term 1] more than [term 2] times per [term 3] words
Check the radio button in this line to configure a rule according to the
second method provided here.
It is based on counting how often a particular word or combination ap-
pears in the text body of an office document or an e-mail message.
In the input fields, enter the word or word combination you want to filter,
e. g. money, 3, 10 to set up a rule like the following:
money more than 3 times per 10 words
— Select one or more categories to apply to the above rule
From the drop-down lists provided here select one or more categories.
The rule configured above will be applied within these categories.
— Create Rule
After setting up a text categorization rule, click on this button to add it
to the list.
This addition will be valid only under the policy you are currently con-
figuring.
To add a rule to the list for all policies, mark the checkbox labeled Add
to all policies before clicking on the button.
The Text Categorization List is displayed at the bottom of this section.
To display only a particular number of list entries at a time, type this number
in the input field labeled Number of entries per page and enter it using the
Enter key of your keyboard.
If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
To edit an entry, type the appropriate text in the input field of the rule.
Enable or disable a rule by marking or clearing the Deactivate checkbox in
the corresponding line.
Then click on Apply Changes to make these settings effective. You can edit
more than one list entry and make the changes effective in one go.
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Use the following items to perform other activities relating to the list:
• Filter
Type a filter expression in this input field and enter it using the Enter key
of your keyboard. The list will then display only entries matching the filter.
• Delete Selected
Select the entry you wish to delete by marking the Select checkbox next
to it and click on this button. You can delete more than one entry in one go.
To delete all entries, mark the Select all checkbox and click on this button.
3.11
HTTP Method Filter List
The HTTP Method Filter List options are invoked by clicking on the corre-
sponding button under Common:
If you want to enable any of these options, mark the checkbox that is on this
button.
Then click on Apply Changes to make this setting effective.
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Media Type Filters button:
The options are arranged under the following tab:
They are described in the upcoming sections:
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HTTP Method Filter List
The HTTP Method Filter List section looks like this:
Using this section, you can configure rules for assigning actions to particular
HTTP methods that occur in user requests and add these rules to a list. The
rules may also include a categorization of the method and specify the URL it
is applied to.
So, you could set up a rule that, e. g. categorizes the GET method when
applied to a particular URL as Entertainment and blocks the corresponding
request.
To add a rule to the list, use the area labeled:
• Add rule
Use the following items to configure the rule:
— Method
From this drop-down list, select the HTTP method you want to configure
a rule for, e. g. GET.
— URL
In this input field, enter the URL that is requested when the HTTP
method is used. Input in this field is optional.
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— Category
From this drop-down list, select a URL filtering category you want to
assign to the HTTP method. Setting this category is also optional.
— Action
From this drop-down list, select the action you want to have executed
if the rule matches.
— Continue
If this checkbox is marked, Webwasher will look for further matches
after the rule matched for the first time. Otherwise, filtering activities
will be stopped after the first match.
— Description
Enter a description of the rule here. Input in this field is optional..
— Add to HTTP Method Filter List
After specifying the appropriate information in the fields above, click on
this button to add the rule to the list.
The rule will be valid only under the policy you are currently configuring.
To add a rule to the list that is valid for all policies, mark the checkbox
labeled Add to all policies before clicking on the button.
The HTTP Method Filter List is displayed at the bottom of the section. You can
edit list entries, change their order or delete them.
To display only a particular number of list entries at a time, type this number in
the input field labeled Number of entries per page and enter it using the Enter
key of your keyboard.
If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
To edit an entry, type the appropriate text in the input field of the URL or De-
scription column or in both, select the appropriate method, category and ac-
tion from the drop-down lists and enable or disable the Continue option.
Then click on Apply Changes to make these settings effective. You can edit
more than one entry and make the changes effective in one go.
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Use the following items to perform other activities relating to the list:
• Filter
Type a filtering term in the input field of the URL or Description column
or in both or select a method, category or action or any combination of
them from the drop-down lists and enter this using the Enter key of your
keyboard.
The list will then display only entries matching the filter.
• Delete Selected
Select the entry you wish to delete by marking the Select checkbox next
to it and click on this button. You can delete more than one entry in one go.
To delete all entries, mark the Select all checkbox and click on this button.
The list will then display only entries matching the filter.
• Move Up, Move Down
Select the entry you wish to move by marking the Select checkbox next
to it and click on either of these buttons, depending on where you want to
move the entry.
The position an entry takes in the list is important since whenever more
than one of the entries, i. e. rules, in the list match a request, the entry that
is first in the list wins.
This means that all following entries are ignored unless the Continue op-
tion is set.
3.12
FTP Command Filter List
The FTP Command Filter List options are invoked by clicking on the corre-
sponding button under Common:
If you want to enable any of these options, make sure the checkbox on this
button is also marked. The checkbox is marked by default.
After modifying the setting of this checkbox, click on Apply Changes to make
the modification effective.
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These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Media Type Filters button:
The options are arranged under the following tab:
They are described in the upcoming section:
3.12.1
FTP Command Filter List
The FTP Command Filter List tab looks like this:
There is one section on this tab:
• FTP Command Filter List
It is described in the following.
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FTP Command Filter List
The FTP Command Filter List section looks like this:
Using this section, you can configure rules for assigning actions to particular
FTP commands that occur in user requests and add these rules to a list. The
rules may also include a categorization of the command and specify the URL
it is applied to.
So, you could set up a rule that, e. g. categorizes a Server Access command
when applied to a particular URL as Chat and blocks the corresponding re-
quest.
Note, however, that rules are not configured here for individual commands,
but rather for command categories, such as the category of Server Access
commands, or of Download commands, etc.
The command categories used here include the following FTP commands:
• Server Access: USER, LIST, NLIST
• Partial: REST, APPE
• Download: RETR
• Upload: APPE, STOR, STOU, MKD, ALLO
• Rename: RNFR, RNTO
• Delete: DELE, RMD
• Site: SITE
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To add a rule to the list, use the area labeled:
• Add rule
Use the following items to configure the rule:
— Command category
Common
The FTP Command Filter List is displayed at the bottom of the section. You
can edit list entries, change their order or delete them.
To display only a particular number of list entries at a time, type this number in
the input field labeled Number of entries per page and enter it using the Enter
key of your keyboard.
If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
To edit an entry, type the appropriate text in the input field of the URL or De-
scription column or in both, select the appropriate method, category and ac-
tion from the drop-down lists and enable or disable the Continue option.
Then click on Apply Changes to make these settings effective. You can edit
more than one entry and make the changes effective in one go.
Use the following items to perform other activities relating to the list:
• Filter
Type a filtering term in the input field of the URL or Description column
or in both or select a command, URL filtering category or action or any
combination of them from the drop-down lists and enter this using the Enter
key of your keyboard.
The list will then display only entries matching the filter.
• Delete Selected
Select the entry you wish to delete by marking the Select checkbox next
to it and click on this button. You can delete more than one entry in one go.
To delete all entries, mark the Select all checkbox and click on this button.
The list will then display only entries matching the filter.
• Move Up, Move Down
Select the entry you wish to move by marking the Select checkbox next
to it and click on either of these buttons, depending on where you want to
move the entry.
The position an entry takes in the list is important since whenever more
than one of the entries, i. e. rules, in the list match a request, the entry that
is first in the list wins.
This means that all following entries are ignored unless the Continue op-
tion is set.
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3.13
Welcome Page
The Welcome Page options are invoked by clicking on the corresponding
button under Common:
If you want to enable any of these options, mark the checkbox that is on this
button.
Then click on Apply Changes to make this setting effective.
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Media Type Filters button:
The options are arranged under the following tab:
They are described in the upcoming section:
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3.13.1
Welcome Page
The Welcome Page tab looks like this:
There are three sections on this tab:
• Welcome Page Options
• Manipulate User History
• Upload
They are described in the following.
Welcome Page Options
The Welcome Page Options section looks like this:
Using this section, you can configure options for the Welcome Page. You can
configure the time and frequency of its appearance and also if it should appear
at all.
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Use the following items to configure the Welcome Page options:
• Show once a day at . . .
To let the Welcome Page appear only once a day, make sure the radio
button provided here is checked and enter the time of appearance in the
input field.
Use the 24-hours format to enter a time (1 p. m. = 13:00).
• Show each . . . minutes
To let the Welcome Page appear after a particular time interval has elapsed,
check the radio button provided here and enter the time interval (in minutes)
in the input field.
• Opt out
If this checkbox is marked, the Welcome Page will not appear in sessions
of the user who configured this setting.
Manipulate User History
The Manipulate User History section looks like this:
Using this section, you can configure options for the Welcome Page with regard
to an individual user. You can configure that the Welcome Page is displayed
to this user or not. If it is displayed, the options of appearance configured in
the Welcome Page Options section above apply.
After specifying the appropriate settings, click on Apply Changes to make
them effective.
Use the following items to configure Welcome Page options for an individual
user:
• User identifier
In this input field, enter information to identify the user. This can either be
the IP address of the user’s system or the authenticated user name.
The Welcome Page will then be displayed to this user or not, depending
on which of the two buttons described below you click on.
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• Show again
Click on this button to let the Welcome Page appear again for this user. This
means that the page is displayed not only once, but also for the following
requests of this user.
• Show never again
Click on this button to hide the Welcome Page from this user.
Upload
The Upload section looks like this:
Using this section, you can configure and perform the upload of a file to display
its content on the Welcome Page. Furthermore, you can let the Welcome Page
appear immediately after the upload, regardless of what was configured in the
other sections of this tab.
Use the following items to handle the upload of a Welcome Page:
In this section, you configure the actions that should be taken whenever the text
categorization filter matches. You can configure different actions for particular
categories of documents.
Furthermore, you can configure different actions for Web and e-mail traffic.
A confidential category is provided here for a start. Apart from this, you can
configure actions for up to six categories of your own.
The rules for the keywords and combinations that should be filtered are con-
figured and listed on the Categorization List tab.
If you want to configure actions for text categorization, select them from the
appropriate drop-down lists.
After modifying the settings in this section, click on Apply Changes to make
the modification effective.
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Use the following items to handle the upload of a Welcome Page:
• Filename
In this input field, enter the name of the file you want to upload. Type the
file name or use the Browse button next to the input field to browse to the
file.
Then click on the Upload button to perform the upload.
• Store as
In this input field, enter the name you want store the uploaded file under.
If you are uploading an archive, you need not enter a name here since the
file name will be used that is in the archive.
• Add or overwrite content
To add the content of the uploaded file to the Welcome Page or have its
content overwritten by the uploaded content, make sure this radio button
is checked.
The radio button is checked by default.
• Replace complete folder
To delete all old files providing content for the Welcome Page prior to the
upload, mark this checkbox.
• Show updated page immediately
To let the Welcome Page appear immediately after the upload, regardless
of the settings in the other sections of this tab, make sure this checkbox is
marked.
The checkbox is marked by default.
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3.14
White List
The White List options are invoked by clicking on the corresponding button
under Common:
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Media Type Filters button:
The options are arranged under the following tab:
They are described in the upcoming section:
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White List
The White List section looks like this:
Using this section, you can add an object to the White List and exclude it from
the application of particular Webwasher filters.
The objects can be specified using shell expressions. Furthermore, you can .
specify the type of object you would like to exclude from filtering, e. g. Web,
E-Mail, Media Type, etc.
To specify exactly what the filters are that the object in question should be
excluded from, there is a list of filters provided here, where you can disable
and enable filters according to your requirements.
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To add an object to the white list, use the area labeled:
• Add new entry
Select String or International Domain Name from the first of the drop-
down lists provided here.
In the input field next to it, enter a string to specify the object using shell
expressions.
To specify the object type, select Web, E-Mail, Archive, Media Type,
Embedded Object, or Header from the drop-down list below the first one.
You can further specify the object type by selecting a value from the drop-
down list to the right. So, e. g. for Embedded Object you can further
specify Any Type, ActiveX or Link.
Furthermore, use the following items when adding a new entry to the list:
— Description
Input in this field is optional. You may enter a description of the media
type here.
— Disable
In the list of filters provided here, specify those that you want to exclude
the object in question from. To do this mark the corresponding check-
boxes.
If you would, e. g., like to allow pop-up windows from an online banking
Web site, enter the domain name of the site in the input field provided
above and disable the Advertising Filter.
— Add to White List
After specifying the information for an object, click on this button to add
it to the list.
This addition will be valid only under the policy you are currently con-
figuring.
To add an object to the white list for all policies, mark the checkbox
labeled Add to all policies before clicking on the button.
The White List is displayed at the bottom of this section.
To display only a particular number of list entries at a time, type this number
in the input field labeled Number of entries per page and enter it using the
Enter key of your keyboard.
If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
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To sort the list in ascending or descending order, click on the symbol next to
the Media Type or Description column heading.
To edit an entry, type the appropriate text in the input field for the object name
or its description and enable or disable the filters as needed.
Then click on Apply Changes to make these settings effective. You can edit
more than one entry and make the changes effective in one go.
Use the following items to perform other activities relating to the list:
• Filter
Type a filter expression in this input field and enter it using the Enter key
of your keyboard. The list will then display only entries matching the filter.
• Delete Selected
Select the entry you wish to delete by marking the Select checkbox next
to it and click on this button. You can delete more than one entry in one go.
To delete all entries, mark the Select all checkbox and click on this button.
• Move Up, Move Down
Select the entry you wish to move by marking the Select checkbox next
to it and click on either of these buttons, depending on where you want to
move the entry.
The position an entry takes in the list is important since whenever there is
more than one entry in the list containing information on a particular object,
the entry that is first in the list wins.
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3.15
User Defined Categories
The User Defined Categories options are invoked by clicking on the corre-
sponding button under Common:
The options are arranged under the following tab:
They are described in the upcoming section:
3.15.1
User Defined Categories
The User Defined Categories tab looks like this:
There is one section on this tab:
• User Defined Categories
It is described in the following.
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User Defined Categories
The User Defined Categories section looks like this:
Using this section, you can configure your own categories for URL classifica-
tion with names and abbreviated name formats. You can configure up to 15
categories this way.
The abbreviated format is needed for two purposes: the log files and the
X-Attribute header. The X-Attribute header is a type of REQMOD/RESPMOD
header, and is a compatibility setting used to simplify the cooperation between
the ICAP server and client.
Note that after changing an abbreviated name (all the possible values of the
X-Attribute header will be sent in the OPTIONS response), ICAP clients may
run into problems until the next OPTIONS request if they rely on previous OP-
TIONS responses.
The categories that you configure here will be shown on the Category Actions
tab under URL Filter > Category Actions, where you can configure actions,
e. g. Block, Block, log and notify, Allow etc. for these categories.
After specifying the appropriate settings, click on Apply Changes to make
them effective.
Use the following items to configure your own categories:
• Number of user defined categories
In the input field provided here, enter the number of categories you want
to configure. The maximum number is 15 (Default : 5).
Then click on Apply Changes for the first time. You need to click on this
button a second time after specifying the settings for the individual cate-
gories.
The list of category input fields will then be enlarged or reduced according
to the number you entered.
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• Category 1 to Category n
In the input fields provided here, enter the category names you want to use
and the abbreviated formats of these names.
3.16
Media Type Catalog
The Media Type Catalog options are invoked by clicking on the correspond-
ing button under Common:
The options are arranged under the following tab:
They are described in the upcoming section:
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Media Type Catalog
The Media Type Catalog section looks like this:
Using this section, you can add a media type to the Media Type Catalog.
A media (content) type is a general category of data content, such as an ap-
plication, audio content, a text message, an image, a video stream, etc.
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The media type tells the application that receives the data what kind of appli-
cation is needed to process the content, e. g. Real Audio is to play the audio
content for a user.
Each of these media types also have subtypes, e. g. the text media type has
four subtypes: plain, rich text, enriched, and tab-separated values.
You can also specify how a media type should be recognized by the particular
magic byte sequences of the files belonging to it.
To add a media type to the catalog, use the area labeled:
• Add or modify Media Type
In the upmost input field provided here, enter the media type you want to
add to the catalog.
Furthermore, use the following items when adding a media type to the cat-
alog:
— File Extensions
In the input fields provided here, specify up to three extensions that
files of the media type in question may have. So, e. g. the media type
image/jpeg can have jpg or jpeg as extensions.
— Options
Configure the following options by marking the checkboxes provided
for each of them:
– Magic bytes are necessary
If this option is enabled, a file that does not match the magic bytes
sequences specified for its media type will be affected by the action,
e. g. Block, configured for the Media Type Filter.
The corresponding setting is labeled Non-rectifiable media
types with magic bytes mismatch and can be configured in
the Media Type Filter section of the Actions tab under Common
> Media Type Filters.
– Magic bytes are ambiguous
If this option is enabled, a file that does not match the magic bytes
sequences specified for its media type will be affected by the action,
e. g. Block, configured for the Media Type Filter.
It will, however, not be affected if several magic byte sequence were
specified and one of them matches.
For the corresponding setting, see the description of the Magic
bytes are necessary option above.
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— Magic Bytes
In the input fields provided here, enter up to five magic byte sequences
and their offsets to identify a media type:
Offset
In the input fields of this column enter the offset values for the magic
byte sequences.
Magic Bytes
In the input fields of this column enter the values for the magic byte
sequences themselves.
— Add/Modify
After specifying the information for a media type, click on this button to
add it to catalog.
The list of the Media Type Catalog is displayed at the bottom of this section.
To display only a particular number of list entries at a time, type this number
in the input field labeled Number of entries per page and enter it using the
Enter key of your keyboard.
If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
To view the details of an entry or modify them, click on the view details or
edit link in the same line. This will display the information that was configured
for it in the input fields and checkboxes of the upper part of the section, where
you can modify it according to your requirements.
After modifying this information, click on the Add/Modify button to make the
modification effective. You can modify more than one entry and make the
changes effective in one go.
Use the following items to perform other activities relating to the list:
• Filter
Type a filter expression in the input field of the Media Type column at the
top of the list and enter it using the Enter key of your keyboard. The list
will then display only entries matching the filter.
• Delete Selected
Select the entry you wish to delete by marking the Select checkbox next
to it and click on this button. You can delete more than one entry in one go.
To delete all entries, mark the Select all checkbox and click on this button.
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Chapter 4
SSL Scanner
The features that are described in this chapter are accessible over the SSL
Scanner tab of the Web interface:
These features allow you to configure the filtering of SSL-encrypted traffic, thus
protecting your network against viruses and other malicious content that may
be hidden behind the SSL encryption.
The upcoming sections describe how to handle these features. The description
begins with an overview.
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SSL Scanner
4.1
Overview
The following overview shows the sections that are in this chapter:
User’s Guide – Webwasher SSL Scanner
Introduction
Home
Common
SSL Scanner
Overview – this section
Quick Snapshot, see 4.2
Policy Settings
Certificate Verification, see 4.3
Scan Encrypted Traffic, see 4.4
Certificate List, see 4.5
Trusted Certificate Authorities, see 4.6
Global Certificate List, see 4.7
Policy-Independent
Settings
Global Trusted Certificate Authorities, see 4.8
Incident Manager, see 4.9
4.2
Quick Snapshot
The Quick Snapshot for the SSL Scanner functions is invoked by clicking on
the corresponding button under SSL Scanner:
The following tab is then provided:
It is described in the upcoming section:
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SSL Scanner
Before this is done, however, the following subsection provides some general
information on this quick snapshot feature.
Handling the Quick Snapshot
The quick snapshot feature on this tab allows you to view summary information
about the certificate verification process performed by Webwasher at a glance.
The information is displayed with regard to a given time interval.
Percentages are calculated for the various categories of results that the verifi-
cation process may have. The percentages are shown by means of a pie chart
on the left side of the tab section.
On the right side of the section, parameter values are shown as they developed
in time, using either a stacked or a line mode.
The pie chart and the representation in stacked or line mode are handled in
the same way as on the Webwasher dashboard.
You can:
• Select and deselect categories for display by marking and clearing the cor-
responding checkboxes:
• Select a time interval for display, using the Show last drop-down list:
• Select stacked or line mode for display by checking the corresponding radio
button:
For a more detailed description of these activities, see the subsection labeled
4–3
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4.2.1
Quick Snapshot
The Quick Snapshot tab looks like this:
There is one section on this tab:
• Certificate Verification Overview
It is described in the following.
Certificate Verification Overview
The Certificate Verification Overview section displays the number of times
Webwasher has completed a verification process for a certificate.
The result of the process may be a blocking or an another action that has
previously been configured.
Values are shown for the following categories of results in a verification
process:
• Name Mismatch
The name given to a host in a certificate does not match the host name
that is provided by the URL.
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• Wildcard Match
A wildcard name has been used in a certificate for a host, which matches
the host name provided by the URL.
Whenever a verification process is passed by a certificate in this way, an
action will be executed by Webwasher. This could also be an Allow.
• Expired
The certificate has expired.
• Revoked
The certificate has been revoked by the authority that issued it.
• Unresolvable
The status of a certificate could not be resolved.
• CRL Match
The certificate was found on a CRL (Certificate Revocation List).
4.3
Certificate Verification
The Certificate Verification options are invoked by clicking on the corre-
sponding button under SSL Scanner:
If you want to enable any of these options, make sure the checkbox on this
button is also marked. The checkbox is marked by default.
After modifying the setting of this checkbox, click on Apply Changes to make
the modification effective.
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
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To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Certificate Verification button:
The options are arranged under the following tab:
They are described in the upcoming section:
4.3.1
Certificate Verification
The Certificate Verification tab looks like this:
At the top of this tab, there is the following button:
Click on this button to inspect the certificate of a particular host. This will open
a window, where you can specify the host and retrieve the certificate.
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Furthermore, there is this section on the tab:
• Certificate Verification
It is described in the following.
Certificate Verification
The Certificate Verification section looks like this:
Using this section, you can configure actions for particular verification tests.
After specifying the appropriate settings, click on Apply Changes to make
them effective.
Verification tests can be configured and performed according to the following
criteria:
•
SSL Scanner
If the Common Name in a certificate is, e. g. abcde.com, but the Web
server’s URL is in fact www.abcde.com, no match is achieved.
• Wildcard matches host name
Compares the wildcard used in a certificate to represent a Common Name
to the host name. So, e. g. the wildcard expression *.ccc.de matches
www.ccc.de.
If a match is achieved, the configured action will be executed.
• Certificate is expired for more than ... days
Checks if a certificate has expired. If more than the number of days config-
ured here have elapsed since expiration of the certificate, the configured
action will be executed. A grace period may allow the use of the certificate
even after it has expired.
Enter the desired number of days in the input field provided with this option.
• Certificate is revoked
Checks if a certificate has been revoked. For this purpose, the Certificate
Revocation List (CRL) is used. If the certificate has been revoked, the
configured action will be executed.
• Revocation status is unresolvable
The reason why the revocation status is unresolvable could be that the cor-
responding certificate authority or the path leading to the Certificate Revo-
cation List (CRL) is not known.
4.4
Scan Encrypted Traffic
The Scan Encrypted Traffic options are invoked by clicking on the corre-
sponding button under SSL Scanner:
If you want to enable any of these options, make sure the checkbox on this
button is also marked. The checkbox is marked by default.
After modifying the setting of this checkbox, click on Apply Changes to make
the modification effective.
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
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To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Certificate Verification button:
The options are arranged under the following tab:
They are described in the upcoming section:
4.4.1
Scan Encrypted Traffic
The Scan Encrypted Traffic tab looks like this:
There are three sections on this tab:
• Tunneling by Category
• Client Certificate Handling
• Decryption Warning
They are described in the upcoming sections.
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Tunneling by Category
The Tunneling by Category section looks like this:
Using this section, you can configure tunneling for particular URL filtering cat-
egories. You can configure up to three categories for tunneling. These may
pre-defined or user-defined categories.
If you want to use additional categories, you need to enter them in the <pol-
icy>.ini configuration file, which is located in the conf folder of the Webwasher
program files.
This tunneling option is not enabled by default. If you want to enable it, mark
the checkbox next to the section heading.
After specifying the appropriate information, click on Apply Changes to make
your settings effective.
Use the items in the following areas to configure tunneling by category:
• Define for which categories sessions should be tunneled
Select up to three categories from the drop-down lists provided here. Cat-
egories may be selected from pre-defined or user-defined categories.
To delete a category, click on the Please select / Delete category list
item in the corresponding drop-down list.
• Define tunneling behavior
To determine what tunneling should mean for the selected categories, en-
able one of these options:
— Verify certificate only
The certificate belonging to the requested URL is checked by a ver-
ification procedure, but no other activities are performed by the SSL
Scanner.
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— Bypass SSL Scanner
The SSL Scanner is bypassed completely, i. e. no activities whatso-
ever are performed.
Client Certificate Handling
The Client Certificate Handling section looks like this:
Using this section, you can configure what should happen if the server that is
requested by a client asks for a client certificate.
Using this section, you can configure tunneling for particular URL filtering cat-
egories. You can configure up to three categories for tunneling. These may
pre-defined or user-defined categories.
If you want to use additional categories, you need to enter them in the
global.ini configuration file, which is located in the conf folder of the Web-
washer program files.
This tunneling option is not enabled by default. If you want to enable it, mark
the checkbox next to the section heading.
After specifying the appropriate information, click on Apply Changes to make
your settings effective.
Use the following radio buttons to configure the handling of client certificates:
• Verify server certificate and use client certificates to decrypt ses-
sion
Enable this option to have both the server and the client certificate, i. e.
the certificate the client was requested to submit by the server, checked by
the verification process.
The certificate list is searched for the client certificate in order to authen-
ticate the client. If the search has been successful, the session will be
allowed and the communication decrypted. If no appropriate client certifi-
cate is found, the request will be denied.
Clicking on the Client Certificates link provided with this option, takes
you to the Client Certificate tab, where you can add more certificates to
this list.
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• Verify server certificate, but do not decrypt session
Enable this option, to have the server certificate checked by the verification
process.
If this is passed successfully, the corresponding session is tunneled and
allowed.
• Block Session
Enable this option to forbid access to the server.
Decryption Warning
The Decryption Warning section looks like this:
Using this section, you can configure a decryption warning for HTTPS traffic.
It is inserted whenever a request to a domain (without a path) is made that
involves this kind of traffic.
The warning includes a button to click on in case you want to proceed and view
the requested page.
After specifying the appropriate information, click on Apply Changes to make
this setting effective.
Use the following drop-down list to configure a decryption warning:
• Executed action
Select Warning Decryption to configure the warning. Select None to
have no warning.
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4.5
Certificate List
The Certificate List options are invoked by clicking on the corresponding but-
ton under SSL Scanner:
If you want to enable any of these options, mark the checkbox that is on this
button.
Then click on Apply Changes to make this setting effective.
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Certificate Verification button:
The options are arranged under the following tab:
They are described in the upcoming section:
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4.5.1
Certificate List
The Certificate List tab looks like this:
There is one section on this tab:
• Certificate List
It is described in the following.
Certificate List
The Certificate List section looks like this:
Using this section, you can add new exceptions to the list of certificates. You
can also configure actions for an exception relating to the certificate or host in
question.
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To add an exception to the list, use the area labeled:
• Add new exception
In the input field provided here, enter the exception you want to add to the
certificate list.
https:// has been entered in this field as default information at the begin-
ning of an exception name. The input format for its remaining parts is:
host [:port]
Furthermore, configure the following methods for a new exception:
— by certificate
Enabling the by certificate method means that the certificate issued
for the host you are adding as an exception is checked by the verifica-
tion process.
After enabling this method, select an action from the drop-down list
provided here.
For the meaning of these actions, see the following table:
by certificate
by host
Allow
Block
Tunnel
The exception is allowed.
The exception is blocked.
not available
The exception is blocked.
The activities of the SSL
Scanner are bypassed and
no verification process is
executed.
The activities of the SSL
Scanner are bypassed and
no verification process is
executed.
Warn Incident
The exception is allowed, but
a warning is displayed.
not available
Only Cert
Checking
not available
The content provided by the
host you are adding as an
exception is not decrypted,
and the exception is allowed.
Note: In this case, the
certificate will be checked.
Only
Decryption
not available
The content provided by the
host you are adding as an
exception is decrypted, and
the exception is allowed.
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— by host
Enabling the by host method means that the host is checked without a
certificate being included in the verification process. If the latter method
is chosen, shell expressions, e. g. *.webwasher.com, may be used
to specify an exception.
After enabling this method, select an action from the drop-down list
provided here.
For the meaning of these actions, see the description of the by cer-
tificate method above.
— Add exception
After specifying the appropriate settings, click on this button to add an
exception to the list.
Enabling the by host method means that the host is checked without a
certificate being included in the verification process. If the latter method
is chosen, shell expressions, e. g. *.webwasher.com, may be used
to specify an exception.
After enabling this method, select an action from the drop-down list
provided here.
For the meaning of these actions, see the description of the by cer-
tificate method above.
A message will then be displayed, stating if the exception has been added
successfully and providing information on the result of the verification process.
If the by certificate method has been configured, you are informed whether
the certificate in question was issued by a trusted or not-trusted certification
authority (CA) from the corresponding list.
If the CA could not be found on this list, the certificate is implicitly forbidden.
If the inspection of a certificate results in an error or open issue, the depth of
the certificate is also stated in the corresponding error message. By depth is
meant the position the certificate takes within the certificate chain.
So, e. g. depth = 0 means the certificate has been issued immediately for
the software in question, as is the case with self-signed certificates, depth =
1 is for a certificate issued to certify a depth 0 certificate and so on.
The newly added exception will be shown in a list displayed below.
To display only a particular number of list entries at a time, type this number
in the input field labeled Number of entries per page and enter it using the
Enter key of your keyboard.
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If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
You can also edit this list, by specifying the appropriate settings for a given en-
try. After doing this, click on Apply Changes to make these settings effective.
Use the following items to perform other activities relating to the list:
• Filter
Type a filter expression in this input field and enter it using the Enter key
of your keyboard. The list will then display only entries matching the filter.
• Delete Selected
Select the entry you wish to delete by marking the Select checkbox next
to it and click on this button. You can delete more than one entry in one go.
To delete all entries, mark the Select all checkbox and click on this button.
4.6
Trusted Certificate Authorities
The Trusted Certificate Authorities options are invoked by clicking on the
corresponding button under SSL Scanner:
These are policy-dependent options, i. e. they are configured for a particular
policy. When you are configuring these options, you need to specify this policy.
To do this, select a policy from the drop-down list labeled Policy, which is lo-
cated above the Certificate Verification button:
The options are arranged under the following tab:
They are described in the upcoming section:
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4.6.1
Trusted Certificate Authorities
The Trusted Certificate Authorities tab looks like this:
At the top of this tab, there is the Known Certificate Authorities link.
A click on this link will take you to the tab with the same name, where you can
add Certificate Authorities to the list or delete them.
Furthermore, there are two sections on this tab:
• Certificate Authorities
• Trusted Certificate Authorities
They are described in the following.
Certificate Authorities
The Certificate Authorities section looks like this:
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Using this section, you can configure actions for content with certificates issued
by known Certificate Authorities (CAs) that are either trusted or untrusted, as
well as for unknown Certificate Authorities.
A vendor, having signed content by issuing a certificate, may request a CA to
issue a certificate to sign this vendor certificate. This CA may itself have been
signed by another CA, issuing certificates on a higher level. Together, these
certificates form a certificate chain, which is inspected in a verification process.
The CA that signed a certificate located on a lower level of the certificate chain
is also called the root CA.
The verification process begins by checking the CA that immediately signed
the vendor certificate. It may be known, i. e., be included in the list of known
CAs. If the CA is unknown, the verification process checks the CA on the
next level and goes on to do so, until a known CA is found, or all CAs in the
certificate chain have proven to be unknown. Usually, there are no more than
three levels to a certificate chain.
The first known CA to be found in the verification process is then checked as
to whether it is trusted or untrusted. To be trusted, a CA must be included in
the list of trusted CAs.
The list of trusted CAs is configured in the Trusted Certificate Authorities
section, which is also provided on this tab.
To edit the list of known CAs, use the Known Certificate Authorities link,
which is located at the top of this tab, to go to the tab provided for this purpose.
When configuring actions for trusted CAs, remember that you have to select
actions that include a Log Incident part, e. g. Block & Log Incident, if you
want to have incidents related to these CAs listed by the incident manager.
After specifying the appropriate settings here, click on Apply Changes to
make them effective.
Use the drop-down lists provided here to configure actions for the following
situations:
• First known CA is trusted
Select an action here that should be taken if the first known CA is trusted.
• First known CA is untrusted
Select an action here that should be taken if the first known CA is untrusted.
• Only unknow CAs found
Select an action here that should be taken if only unknown CAs have been
found.
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Trusted Certificate Authorities
The Trusted Certificate Authorities section looks like this:
This section provides the list of Trusted Certificate Authorities (CAs). Also pro-
vided is a list of known CAs, from which you can select CAs to include them in
the list of trusted CAs. When including a CA in this list, you can configure it as
trusted or not trusted.
If a CA has been included in the list of trusted CAs as not trusted, certificates
issued by it will be explicitly forbidden, i. e. will also not be trusted. This is
indicated in status messages referring to a certificate.
If a CA is not included in the list at all, certificates issued by it may be implicitly
forbidden, which is also indicated in status messages.
Note that besides this list, which is configured only for a particular policy, there
is also the list of Global Trusted Certificate Authorities. If a CA does not appear
in the list of trusted CAs configured here, the settings configured for the global
list will apply.
To select a CA from the list of known CAs and add it to the list of trusted CAs,
use the area labeled:
• Select CA
Select the CA you want to add to the list of trusted CAs from the drop-down
list provided here.
If this list is empty, it means that all known CAs have been included in the
list of trusted CAs, either as trusted or not trusted.
The addition of a CA here will be valid only under the policy you are cur-
rently configuring.
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To make the addition valid for all policies, mark the checkbox labeled Add
to all policies before proceeding any further.
Then click on either of these two buttons, according to whether you want
to add the CA as trusted or not trusted:
— Trust
Click on this button to add a CA to the list as trusted.
— Do not trust
Click on this button to add a CA to the list as not trusted.
The list of trusted CAs is displayed at the bottom of this section.
To display only a particular number of list entries at a time, type this number
in the input field labeled Number of entries per page and enter it using the
Enter key of your keyboard.
If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
To sort the list in ascending or descending order, click on the symbol next to
the Certificate Authority column heading.
To change the status of CA from trusted to not trusted or the other way round,
mark or clear the Trusted checkbox in the same line.
Then click on Apply Changes to make this setting effective. You can edit
more than one list entry and make the changes effective in one go.
Use the following items to perform other activities relating to the list:
• Filter
Type a filter expression in this input field and enter it using the Enter key
of your keyboard. The list will then display only entries matching the filter.
• Delete Selected
Select the list entry you wish to delete by marking the Select checkbox
next to it and click on this button. You can delete more than one entry in
one go.
To delete all entries, mark the Select all checkbox and click on this button.
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4.7
Global Certificate List
The Global Certificate List options are invoked by clicking on the corre-
sponding button under SSL Scanner:
If you want to enable any of these options, make sure the checkbox on this
button is marked. The checkbox is marked by default.
After modifying the setting of this checkbox, click on Apply Changes to make
the modification effective.
The options are arranged under the following tab:
They are described in the upcoming section:
4.7.1
Global Certificate List
The Global Certificate List tab looks like this:
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There is one section on this tab:
• Global Certificate List
It is described in the following.
Global Certificate List
The Global Certificate List section looks like this:
Using this section, you can add new exceptions to the global list of certificates,
i. e. to the list that is valid for all policies configured under Webwasher.
You can also configure actions for an exception relating to the certificate or
host in question.
To add an exception to the list, use the area labeled:
• Add new exception
In the input field provided here, enter the exception you want to add to the
global certificate list.
https:// has been entered in this field as default information at the begin-
ning of an exception name. The input format for its remaining parts is:
host [:port]
Furthermore, configure the following methods for a new exception:
— by certificate
Enabling the by certificate method means that the certificate issued
for the host you are adding as an exception is checked by the verifica-
tion process.
After enabling this method, select an action from the drop-down list
provided here.
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For the meaning of these actions, see the following table:
by certificate
by host
Allow
Block
Tunnel
The exception is allowed.
The exception is blocked.
not available
The exception is blocked.
The activities of the SSL
Scanner are bypassed and
no verification process is
executed.
The activities of the SSL
Scanner are bypassed and
no verification process is
executed.
Warn Incident
The exception is allowed, but
a warning is displayed.
not available
Only Cert
Checking
not available
The content provided by the
host you are adding as an
exception is not decrypted,
and the exception is allowed.
Note: In this case, the
certificate will be checked.
Only
Decryption
not available
The content provided by the
host you are adding as an
exception is decrypted, and
the exception is allowed.
— by host
Enabling the by host method means that the host is checked without a
certificate being included in the verification process. If the latter method
is chosen, shell expressions, e. g. *.webwasher.com, may be used
to specify an exception.
After enabling this method, select an action from the drop-down list
provided here.
For the meaning of these actions, see the description of the by cer-
tificate method above.
— Add exception
After specifying the appropriate settings, click on this button to add an
exception to the list.
Enabling the by host method means that the host is checked without a
certificate being included in the verification process. If the latter method
is chosen, shell expressions, e. g. *.webwasher.com, may be used
to specify an exception.
After enabling this method, select an action from the drop-down list
provided here.
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For the meaning of these actions, see the description of the by cer-
tificate method above.
A message will then be displayed, stating if the exception has been added
successfully and providing information on the result of the verification process.
If the by certificate method has been configured, you are informed whether
the certificate in question was issued by a trusted or not-trusted certification
authority (CA) from the corresponding list.
If the CA could not be found on this list, the certificate is implicitly forbidden.
If the inspection of a certificate results in an error or open issue, the depth of
the certificate is also stated in the corresponding error message. By depth is
meant the position the certificate takes within the certificate chain.
So, e. g. depth = 0 means the certificate has been issued immediately for
the software in question, as is the case with self-signed certificates, depth =
1 is for a certificate issued to certify a depth 0 certificate and so on.
The newly added exception will be shown in a list displayed below.
To display only a particular number of list entries at a time, type this number
in the input field labeled Number of entries per page and enter it using the
Enter key of your keyboard.
If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
You can also edit this list, by specifying the appropriate settings for a given en-
try. After doing this, click on Apply Changes to make these settings effective.
Use the following items to perform other activities relating to the list:
• Filter
Type a filter expression in this input field and enter it using the Enter key
of your keyboard. The list will then display only entries matching the filter.
• Delete Selected
Select the entry you wish to delete by marking the Select checkbox next
to it and click on this button. You can delete more than one entry in one go.
To delete all entries, mark the Select all checkbox and click on this button.
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4.8
Global Trusted Certificate Authorities
The Global Trusted Certificate Authorities options are invoked by clicking
on the corresponding button under SSL Scanner:
The options are arranged under the following tab:
They are described in the upcoming section:
4.8.1
Global Trusted Certificate Authorities
The Global Trusted Certificate Authorities tab looks like this:
There is one section on this tab:
• Trusted Certificate Authorities
It is described in the following.
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Trusted Certificate Authorities
The Trusted Certificate Authorities section looks like this:
This section provides the global list of Trusted Certificate Authorities (CAs), i.
e. the list that is valid for all policies configured under Webwasher.
If a CA is also in a policy-dependent list, the settings configured for this list will
prevail.
Also provided is a list of known CAs, from which you can select CAs to include
them in the list of trusted CAs.
To select a CA from the list of known CAs and add it to the list of trusted CAs,
use the area labeled:
• Select CA
Select the CA you want to add to the list of trusted CAs from the drop-down
list provided here.
If this list is empty, it means that all known CAs have been included in the
list of trusted CAs.
To add the CA you select, use the following button:
— Trust
Click on this button to add a CA to the list as trusted.
The list of trusted CAs is displayed at the bottom of this section.
To display only a particular number of list entries at a time, type this number
in the input field labeled Number of entries per page and enter it using the
Enter key of your keyboard.
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If the number of entries is higher than this number, the remaining entries are
shown on successive pages. A page indicator is then displayed, where you
can select a particular page by clicking on the appropriate arrow symbols.
To sort the list in ascending or descending order, click on the symbol next to
the Certificate Authority column heading.
To change the status of CA from trusted to not trusted or the other way round,
mark or clear the Trusted checkbox in the same line.
Then click on Apply Changes to make this setting effective. You can edit
more than one list entry and make the changes effective in one go.
Use the following items to perform other activities relating to the list:
• Filter
Type a filter expression in this input field and enter it using the Enter key
of your keyboard. The list will then display only entries matching the filter.
• Delete Selected
Select the list entry you wish to delete by marking the Select checkbox
next to it and click on this button. You can delete more than one entry in
one go.
To delete all entries, mark the Select all checkbox and click on this button.
4.9
Incident Manager
The Incident Manager options are invoked by clicking on the corresponding
button under SSL Scanner:
The options are arranged under the following tab:
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They are described in the upcoming section:
4.9.1
Incident Manager
The Incident Manager tab looks like this:
There is one section on this tab:
• Incident Manager
It is described in the following.
Incident Manager
The Incident Manager section looks like this:
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Using this section, you can inspect and manage incidents relating to SSL-en-
crypted communication.
The Incident Manager enables you to retrieve incident.dat files from Web-
washer instances. It synchronizes and displays them, adding hosts or certifi-
cates to the policy-dependent or independent (global) certificate list.e
Note that an incident.dat file will only be written if you have configured an
Allow & Log Incident or Block & Log Incident action or a user defined
action that leads to writing a log file.
You can view and edit the incidents list on the Incident Management page.
It is opened with or without a refresh by clicking on one of the following buttons:
or:
For a description of this page, see the next section.
Incident Management
Using the Incident Management page, you can inspect SSL incidents and
add them either to the policy-dependent or independent (global) certificate list.
On this page, a table is provided listing all incidents that occurred after the last
refresh of this list was performed. All of them have not yet been processed.
To perform a refresh, click on the Refresh Incident List button, which is lo-
cated above the left side of the table:
This will process the stored incidents and add them to the list.
If Webwasher is running in a cluster, a refresh will lead to a synchronization
with the subscribed sites. Depending on the sites load, the refresh may take
a moment.
The list will be cross-checked with the policy-dependent and independent cer-
tificate lists to avoid multiple entries.
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SSL Scanner
A list entry consists of the following fields:
• Host - URL that caused the incident.
Incidents can be added to the certificate lists either by host or by certifi-
cate, as is shown in the fields used for configuring the policy-dependent
and independent certificate lists. If by host was selected, the input shown
here under Host becomes available.
A wildcard may be used to include a range of URLs, e. g.
*.webwasher.com.
• C (short for Common Name) - If an incident was caused by a Common
Name mismatch, it is indicated here by a red lamp symbol. Otherwise there
will be a green lamp symbol.
• E (short for Expired) - If a certificate has expired, this incident is indicated
here by a red lamp symbol.
• S (short for Self-signed) - If an incident was caused by a self-signed
certificate, it is indicated here by a red lamp symbol.
• R (short for Root Certificate Authority) - If an incident was caused
by a failure during validation of the root certificate authority, it is indicated
here.
• Policy - Policy belonging to the certificate list this incident is going to be
added to.
• Action - Action configured for the policy and host/certificate that will apply
when the incident is added to a certificate list.
The list is sortable by Host and the C(ommon Name), E(xpired), S(elf-
signed) and R(oot Certificate Authority) failure attributes.
Note: An incident that occurred for two or more different reasons, cannot be
added by certificate.
Whenever a certificate is added this way, errors that were caused by the cer-
tificate are ignored. Different reasons may occur, however, when a certificate
is inspected with regard to different policies.
If errors cannot be determined unambiguously, as is the case when there are
two or more reasons for an incident, the by certificate method cannot be
applied. Incidents can then only be added by host.
You can select several incidents from the list and add or delete them in one go
by clicking on the Add or the Delete button. If you wish to process an entry
separately, use the Add and Delete buttons in the same line.
If an incident was deleted from the list, it will not be ignored in the future, but
be generated again should it occur.
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