Sears Cooktop SGM304 User Guide

Use and Care Manual  
®
Preference Cooktop  
For use with models:  
SGM304, SGM365, SGM466  
Style varies  
Model SGM466 shown  
Ta b l e o f C o n T e n T s  
Im p o r T a n T sa f e T y In s T r u C T Io n s ............................................. 1-3  
Ge T T I n G T o Kn o w yo u r Co o K T o p ............................................ 4  
se T T I n G up yo u r Co o K T o p ...................................................... 5  
op e r a T In G yo u r Co o K T o p ................................................... 6-7  
Ca r e a n d Cl e a n In G ........................................................... 8-9  
be f o r e yo u Ca l l fo r se r v IC e ............................................... 10  
wa r r a n T y a n d se r v IC e ........................................................ 11  
no T e s ............................................................................. 12  
wa r r a n T y Ca r d ......................................................ba C K Co v e r  
Part No. 65140 Rev. H  
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Important Safety Instructions  
Installer: Leave these instructions with the appli-  
ance.  
Important Information About  
Safety Instructions  
The Important Safety Instructions and warn-  
ings in this manual are not meant to cover all pos-  
sible problems and situations that can occur. Use  
common sense and caution when installing, main-  
taining or operating this or any other appliance.  
Consumer: Read this use and care manual com-  
pletely before using this appliance. Save it for future  
reference. It contains important use and care infor-  
mation. Keep your sales receipt or canceled check  
in a safe place. Proof of original purchase date is  
required for warranty service.  
For service and warranty information, see  
page 11.  
Always contact the Dacor Customer Service Team  
about problems or situations that you do not under-  
stand.  
If you have any questions (other than warranty  
questions), call:  
Dacor Customer Service  
Safety Symbols and Labels  
(800) 793-0093 (U.S.A. and Canada)  
Monday — Friday 6:00 a.m. to 5:00 p.m. Pacific Time  
DANGER  
Immediate hazards that WILL result in severe personal  
injury or death.  
Have the complete model and serial number identifi-  
cation of your cooktop ready. Record these numbers  
below for easy access. The numbers are found on a  
label on the under side of the chassis.  
WARNING  
Hazards or unsafe practices that COULD result in severe  
personal injury or death.  
Model Number ______________________________  
Serial Number ______________________________  
Date of Purchase____________________________  
CAUTION  
Hazards or unsafe practices that COULD result in minor  
Since Dacor continues to improve the quality and  
performance of our products, we may need to make  
changes to the appliance without updating this  
manual.  
personal injury or property damage.  
DANGER  
IMPORTANT: If you smell gas:  
Do not use or light any appliance.  
Do not touch any electrical switch or use any electrical devices including the telephone in your building.  
From a neighbor’s phone, immediately call the gas supplier. Follow the gas supplier’s instructions.  
If you cannot contact the gas supplier, call the fire department.  
IMPORTANT: To avoid the possibility of explosion or fire, do not store or use combustible, flammable or explosive  
vapors and liquids (such as gasoline) inside or in the vicinity of this or any other appliance. Also keep items that could  
explode, such as aerosol cans away from the cooktop. Do not store flammable or explosive materials in adjacent  
cabinets or areas.  
CALIFORNIA PROPOSITION 65 WARNING  
WARNING  
NEVER use this appliance as a space heater to heat or  
warm the room. Doing so may result in carbon monoxide  
poisoning and overheating of the appliance.  
The burning of gas cooking fuel generates some  
by-products that are on the list of substances which  
are known by the State of California to cause cancer or  
reproductive harm. California law requires businesses  
to warn customers of potential exposure to such  
substances. To minimize exposure to these substances,  
always operate this unit according to the use and care  
manual, ensuring you provide good ventilation when  
cooking with gas.  
WARNING  
NEVER cover the slots between the burner control  
knobs and the trim rings on the cooktop. Doing so blocks  
air flow through the cooktop and may cause carbon  
monoxide poisoning. Aluminum foil linings may also trap  
heat, causing a fire hazard. Keep all the slots clear of  
grease and grime.  
READ AND SAVE  
THESE INSTRUCTIONS  
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Important Safety Instructions  
General Safety Precautions  
To reduce the risk of fire, electric shock, serious injury or death when using your cooktop, follow basic  
safety precautions, including the following:  
WARNING  
WARNING  
If you receive a damaged product, immediately contact  
your dealer or builder. Do not install or use a damaged  
appliance.  
Clean the cooktop thoroughly before operating it for  
the first time.  
Keep flammable items, such as paper, cardboard,  
plastic and cloth away from the burners and other  
hot surfaces. Do not allow pot holders to touch hot  
surfaces or gas burners.  
Make sure that the cooktop has been properly installed  
and grounded by a qualified installer according to  
the accompanying installation instructions. Have the  
installer show you the location of the gas shut off valve  
and the power cord so that you know where and how  
to turn off the gas supply and disconnect power to the  
cooktop.  
Do not wear loose or hanging apparel while using the  
cooktop. Do not allow clothing to come into contact  
with the cooktop and surrounding areas during and  
immediately after use.  
Do not install, repair or replace any part of the cooktop  
unless specifically recommended in the literature  
accompanying it. A qualified service technician should  
perform all other service.  
Do not use towels or bulky cloth as pot holders.  
Do not hang flammable or heat sensitive objects over  
the cooktop.  
If the cooktop is near a window, do not use long  
curtains as window treatment. The curtains could blow  
over the cooktop and create a fire hazard.  
Before performing any type of service, make sure that  
the gas supply is turned off and the power cord to the  
cooktop is disconnected.  
To avoid the possibility of fire, do not leave the cooktop  
Only use this cooktop for cooking tasks expected of  
a home appliance as outlined in this manual. This  
cooktop is not intended for commercial use.  
unattended when in use.  
Clean and maintain the cooktop regularly as instructed  
in this manual. Keep the entire cooktop, ventilation  
filters and cooktop hoods free of grease that could  
catch fire.  
DO NOT TOUCH THE SURFACES OF THE  
COOKTOP DURING OR IMMEDIATELY AFTER  
USE. After use, make sure these surfaces have had  
sufficient time to cool before touching them.  
Use cookware only for its intended purpose. Check  
the manufacture’s recommendations before use to  
determine if a utensil is suitable for use on a cooktop.  
Certain types of glass, ceramic and earthenware are  
not suitable for use on a cooktop. Personal injury  
or damage may result from the improper use of  
cookware.  
Make sure individuals who use the cooktop are able to  
operate it properly.  
Never allow anyone, including children to sit, stand or  
climb on any part of the cooktop. Doing so may cause  
damage, serious injury or death. Do not leave children  
alone or unattended in the area around the cooktop.  
Do not allow children to play with the controls, pull on  
the handle or touch other parts of the cooktop.  
Select cookware carefully. Use utensils of the proper  
size, material and construction for the particular type  
of cooking being done. Utensils need to be large  
enough to contain the desired quantity of food without  
boil-overs or spill-overs. Choose pans with easy to  
hold handles that will stay cool while cooking. Do not  
use utensils with loose handles. Avoid using pans that  
are too heavy to lift safely.  
Do not store items of interest to children on top of or  
above the cooktop. Children could be burned or injured  
while climbing on the appliance.  
Do not attempt to use this appliance in the event of a  
power failure. If a power failure occurs while operating  
the cooktop, turn all control knobs to the OFF position.  
Use extreme caution if adding water to food on a  
hot cooktop. The steam can cause serious burns or  
scalds.  
Do not tamper with the controls. Do not adjust or alter  
any part of the cooktop unless specifically instructed to  
do so in these instructions.  
Use only dry pot holders when removing food and  
cookware from the cooktop. Wet pot holders can  
cause steam burns.  
Do not cover the burners and grates with anything  
except properly selected utensils. Decorative covers  
may cause a fire hazard or damage to the cooktop if a  
burner is accidentally turned on with the cover in place.  
Make sure that all the cooktop parts are dry before  
lighting a burner.  
Do not heat unopened food containers such as baby  
food jars and cans. Pressure build up may cause the  
container to burst and cause injury.  
Turn the knobs to the OFF position prior to removing  
them from the valve stems.  
2
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Important Safety Instructions  
WARNING  
WARNING  
The cooktop should never be operated without the  
TO REDUCE THE RISK OF INJURY TO PERSONS IN  
THE EVENT OF A RANGE TOP GREASE FIRE:  
knobs in place.  
Non-stick coatings, when heated, can be harmful to  
birds. Remove birds to a separate, well-ventilated  
room during cooking.  
a. SMOTHER FLAMES with a close-fitting lid, cookie  
sheet or metal tray, then turn off the burner. BE  
CAREFUL TO PREVENT BURNS. If the flames do not  
go out immediately, EVACUATE AND CALL THE FIRE  
DEPARTMENT.  
When deep fat frying:  
Be certain that the pan is large enough to contain  
the desired volume of food without overflow caused  
by the bubbling of the fat. Never leave a deep fat  
fryer unattended.  
b. NEVER PICK UP A FLAMING PAN - you may be  
burned.  
c. DO NOT USE WATER, including wet dish cloths or  
towels - a violent steam explosion may result.  
Avoid frying moist or frost-covered foods. Foods  
with high water content may cause spattering or  
spilling of the hot fat.  
d. Use a fire extinguisher ONLY if:  
You have a Class ABC extinguisher, and you  
Heat fat slowly, and stir together any combination  
of oils and fats prior to applying heat. Utilize a deep  
fat frying thermometer to avoid heating the fat to  
temperatures above the flash point.  
already know how to operate it.  
The fire is small and contained in the area where it  
started.  
The fire department is being called.  
This appliance is equipped with a three-prong  
grounding plug for your protection against possible  
electric shock hazards. If only a two-prong outlet is  
available, it is the customer’s responsibility to have  
it replaced with a dedicated, grounded three-prong  
electrical outlet by a licensed electrician. Do not under  
any circumstances:  
You can fight the fire with your back to an exit.  
CAUTION  
Do not allow acids (citrus juices, tomato sauces, etc.)  
to remain on the cooktop’s surfaces. The porcelain  
finish may stain.  
Cut or remove the third (ground) prong from the  
Never use the cooktop surface as a cutting board.  
power cord.  
Do not try to remove heavy spills with a sharp object  
such as a knife or metal spatula. Sharp objects may  
scratch the cooktop’s surfaces.  
Use an adapter plug.  
Use an extension cord.  
Use a power cord that is frayed or damaged.  
Do not expose the knobs or trim rings to direct flame,  
hot utensils or other sources of heat.  
Plug the cooktop into an electrical outlet with a  
ground fault interrupter (GFI).  
Power cord with three-  
prong grounding plug  
Three-prong  
electrical outlet  
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Getting to Know Your Cooktop  
Parts of the Cooktop  
Sealed Burners: Gaskets around the underside of  
all burner bases prevent spilled liquids from leaking  
into the cooktop’s internal parts.  
Other Features  
Flame-less Ignition: The cooktop generates a  
spark to light a burner when you turn the knob to  
the on position.  
Long Life Grates: The porcelain coated cast iron  
grates support the cooking utensils during cooking.  
They are removable to allow the area below and  
around the burners to be cleaned easily.  
Perma-Flame™: The Perma-Flame instant re-igni-  
tion feature automatically re-lights a burner quickly  
if it goes out. With Perma-Flame, your cooking  
experience is uninterrupted because the flame is re-  
ignited at the same level as when it went out.  
Spill Trays: The spill trays catch any food that falls  
through the cooktop grates.  
Smart Flame™ Technology: All burners are  
equipped with Dacor’s Smart Flame technology. It  
reduces the temperature under the fingers of the  
porcelain-coated cast iron grates. Smart-Flame  
extends grate life and protects the finish.  
Trim Rings: Located behind each knob. They indi-  
cate the heat setting for each burner. See Operat-  
ing Your Cooktop for more information.  
SGM304 - Top View  
A
B
Trim Ring  
A 8,500 BTU Burner:  
Burner  
Control Knob  
B 12,500 BTU Burner  
C 14,000 BTU Burner  
C
A
SGM365 - Top View  
A
C
B
B
A
Spill Tray  
Grate  
SGM466 - Top View  
A
C
B
A
A
C
4
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Setting Up Your Cooktop  
Burner and Grate Assembly  
WARNING  
Assemble the burners and grates only when the cooktop  
is cool.  
1. Put the burner ring on the burner head of each  
burner as shown in Figure 1. Be sure to match  
the correct sizes. As you put each ring in place,  
line up the five tabs on the bottom of the ring  
with the five notches in the top of each burner  
head (see figure 2). Twist each ring back and  
forth slightly to make sure it is properly seated.  
2. Put the burner cap for each burner over the top  
of each burner ring (see Figure 1). Be sure to  
match the correct sizes. The ridge around the  
bottom edge of the cap goes around the top of  
the burner ring.  
3. Gently set the grates on top of the spill tray. Put  
the legs of each grate into the corresponding  
dimples as shown in Figure 1.  
Figure 2 - Burner Ring Notches  
Grate  
Burner Cap  
Burner Ring  
Top Frame  
Burner Head (Fixed)  
Figure 1 - Burner and Grate Assembly  
Figure 3 - Properly Assembled Burner  
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Operating Your Cooktop  
Selecting the Cookware  
Lighting a Burner  
WARNING  
WARNING  
NEVER cover the slots between the burner control  
knobs and the trim rings on the cooktop. Doing so  
blocks air flow through the cooktop and may cause  
carbon monoxide poisoning. Keep all the slots clear of  
grease and grime.  
To avoid the chance of fire, explosion or carbon  
monoxide poisoning, do not attempt to use your  
cooktop without the burners completely and properly  
assembled (see page 5). The burner rings spread the  
flame evenly around the burner cap. The burner rings  
must be properly seated for proper burner lighting and  
operation.  
To avoid burns and scalding, always turn pan handles  
to a position where they cannot be easily hit. Also,  
handles should not extend over adjacent burners.  
Always set utensils gently onto the grates and center  
them so that they are well-balanced.  
In the interest of safety, always light the burner before  
putting the cooking utensil on the grate. Turn the  
burner knob to the off position before removing the  
utensil. Always check the position of the control knobs  
to make sure the cooktop is off when you are finished  
cooking.  
Do not drag cookware across the grates. Sliding may  
damage the finish. Lift utensils to reposition them. Do  
not drop them on the grate.  
Cookware with rough bottoms can cause permanent  
Do not turn the knob farther than the HIGH position  
until lit. Doing so may result in a burst of flame that  
could cause burns or damage to the surrounding area.  
damage to the coated surfaces on the grates.  
To avoid burns or fire hazard, reduce the flame level  
if it extends beyond the bottom of the utensil. A flame  
that extends up the sides of the utensil is potentially  
dangerous.  
Do not touch any part of the burner while the igniter is  
sparking. An electrical shock could result.  
Never light the burners with a match or other open  
flame.  
If the gas does not ignite after four seconds or if the  
flame goes out and gas escapes, turn the knob to the  
OFF position. Open a window and allow at least five  
minutes for the gas to dissipate. Repeat the lighting  
procedure.  
1. To light a burner, press down on the correspond-  
ing control knob and turn it slowly counterclock-  
wise to the HIGH position (see below). As you  
turn the knob, the burner igniters will spark until  
the flame ignites. The igniters will stop sparking  
when ignition occurs.  
For overall safety and best cooktop performance,  
select the correct cooking utensil for the food being  
cooked. Improperly selected cooking utensils will  
not cook evenly or efficiently.  
Use cookware that:  
2. Once the burner is lit, set the flame height to the  
desired level by rotating the control knob further  
counterclockwise, then place the utensil on the  
grate. The thickness of the flame level indicator  
on the trim ring indicates the flame setting.  
Has flat, smooth bottoms.  
Is well balanced.  
Has tight fitting lids to keep heat, odors and  
steam in.  
Logo on Front  
Knob Only  
Low  
Position  
Off Position  
IMPORTANT: Avoid spills as much as possible.  
The porcelain surfaces of the grates, spill trays and  
burner caps are acid-resistant but not acid-proof.  
Some foods can cause permanent damage if allowed  
to remain on porcelain surfaces.  
Area of  
Operation  
Knob Position  
Indicator  
(Polished Surface)  
Burner  
Designation  
Light & High  
Position  
Burner Knob  
6
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Operating Your Cooktop  
IMPORTANT:  
Available Accessories  
When a burner is cool the igniters may continue  
to spark if the control knob is set to the LOW  
position. The igniters will stop sparking when  
the burner is warm. The tendency to spark when  
cold can be reduced by operating the cold burner  
at a higher flame setting for about 60 seconds.  
After 60 seconds, lower the flame to cook. The  
burner will also warm up faster if a utensil is  
placed on the grate. The igniters will also spark  
automatically if the flame is distorted by a draft  
or by the household ventilation system. Elimi-  
nate any drafts or reduce the ventilation blower  
speed to reduce this type of problem.  
Simmer Plate (Dacor Model# ASP10): The  
optional simmer plate is designed to spread the heat  
of a burner adjusted to a low setting evenly along  
the bottom of the cooking utensil. It is used for sim-  
mering and holding food at the lowest safe tempera-  
ture. It has a non-stick coating for easy cleaning.  
Wok Ring (Dacor Model# AWR4): The optional  
wok ring is a safe, convenient way to stir fry. Place  
it on top of the grate, aligning the wok ring feet with  
the grate fingers. It will hold most standard sized  
woks.  
Griddle (Dacor Model# AG11 or AG13): The  
optional griddle is coated with a non-stick finish and  
easy to clean. It is good for cooking pancakes, eggs  
and various other foods. It is designed to sit on top  
of your cooktop burner grates. A maximum setting  
of medium is recommended to avoid damage to  
the cooktop. See the instructions included with the  
griddle for further information.  
To keep the burners operating properly, keep  
the burner igniters, burner rings and burner  
caps clean and dry. See the Care and Cleaning  
section starting on page 8. Dirty or wet igniters  
will result in constant sparking, even if there is a  
flame present.  
The flame should burn evenly around the perim-  
eter of the burner, except underneath each grate  
support finger, where the flame height is reduced  
by Dacor’s Smart-Flame feature. A normal flame  
is steady and blue in color. Foreign material in  
the gas line, especially in new construction, may  
cause an orange flame during initial operation.  
The orange color will disappear with further use.  
Small yellow tips on the ends of the flames are  
normal when using LP gas.  
Cooking Tips  
For superior cooking performance and to save  
energy:  
Reduce the flame height to the minimum level  
necessary to perform the desired cooking pro-  
cess. Food cooks just as quickly at a gentle boil  
as it does at a vigorous, rolling boil. A higher boil  
than is necessary wastes energy, cooks away  
moisture and causes a loss in food flavor and  
nutrients.  
Use low or medium flame heights when cooking  
in utensils that are poor conductors of heat, such  
as glass, ceramic and cast iron cooking vessels.  
Reduce the flame height until it covers approxi-  
mately 1/3 of the utensil diameter to ensure  
even heating and reduce scorching.  
Minimize the amount of liquid or fat to reduce  
cooking times.  
Use a timer rather than repeatedly removing the  
lid to check food. Doing so will decrease cooking  
time and save energy.  
Thaw foods prior to cooking to reduce cooking  
time.  
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Care and Cleaning  
Disassembly  
WARNING  
Clean only the parts of the cooktop listed in this  
1. For safety,  
disconnect the  
manual. Clean them only in the manner specified.  
cooktop power  
cord from  
the electrical  
outlet.  
To avoid dangerous fumes or damage to your  
cooktop’s surfaces and accessories, use only the types  
of cleaning solutions specified in this manual.  
To avoid electrical shock or burns, turn off the burners  
and make sure that all parts are cool before cleaning.  
DO NOT turn the burners on during cleaning.  
2. When the  
cooktop is  
cool, remove  
the grates  
from the top of  
the cooktop.  
Do not use a steam cleaner to clean the cooktop.  
Steam could penetrate the electrical components  
and cause a short circuit. After cleaning the burners,  
reassemble all of the burner parts before attempting to  
operate the cooktop.  
3. Disassemble  
the burners  
by lifting the  
burner caps and burner rings off of the burner  
bases.  
After cleaning the burners, always dry and reassemble  
the cooktop parts completely before use. See page 5.  
CAUTION  
Cleaning the Grates, Spill Trays and  
Optional WOK Ring  
Do not try to remove heavy spills with a sharp object  
such as a knife or metal spatula. Sharp objects may  
scratch your cooktop’s surfaces.  
CAUTION  
To prevent damage, do not use abrasive or corrosive  
cleaners or applicators such as steel wool or scouring  
pads, on any part of the cooktop unless instructed to  
do so. Use only a sponge, soft cloth, fibrous or plastic  
brush, or nylon cleaning pad for cleaning the surfaces  
of your cooktop.  
Do not clean the cooktop grates, burner parts or WOK  
ring in a dishwasher. They will be damaged.  
IMPORTANT: DO NOT use any of the cleaners  
listed below to clean the burners and igniters. See  
the facing page for burner and igniter cleaning  
instructions. Also, if your cooktop is equipped with  
stainless steel spill trays, see the Cleaning Stain-  
less Steel Surfaces section for spill tray cleaning  
instructions.  
Take care when cleaning around the control valve  
stems. If you get moisture inside the holes in the  
chassis, damage to the cooktop can occur.  
Do not soak the knobs in water or put them in the  
dishwasher.  
The grates, the spill tray (on some models) and  
optional WOK ring are coated with a porcelain finish.  
Cleaning the Cooktop  
To keep the cooktop looking and operating its best,  
clean it after every use. Also, quickly wipe up spills  
that occur while cooking. Be careful not to touch any  
hot areas.  
For everyday cleaning, use a soft cloth or non-  
abrasive pad with warm soapy water to clean all  
of the porcelain parts.  
If necessary, tough  
stains may be  
removed by apply-  
ing full-strength  
sprays such as Simple  
Green™, Ajax™ All-  
Purpose Cleaner or  
Formula 409™. To minimize wear, use the mild-  
est cleaner needed to get the surface clean.  
If you allow spills to sit on hot burner parts, they  
will burn on and be very difficult to clean. Certain  
types of food, such as tomatoes, citrus juices, vin-  
egar, alcohol and milk can damage the finishes if  
you allow them to stand for any length of time.  
IMPORTANT: The cooktop is exposed to extremely  
high temperatures. The grates are under high stress  
when hot utensils are placed on them. Also, the  
cooktop parts are occasionally exposed to acidic  
food spill-overs. These severe operating conditions,  
cause the porcelain enamel parts on your cooktop  
to undergo a change in appearance over time. If  
you care for and clean these parts carefully, you will  
slow down, but not eliminate, the aging process.  
For extremely stubborn stains, you may use a  
mildly abrasive cleaner or applicator, such as  
Soft Scrub™, Bon Ami™, S.O.S.® pads or other  
soap-filled steel wool pads. Use these cleaners  
with extreme care and only on occasion. Exten-  
sive use of these types of abrasives will eventu-  
ally damage the porcelain enamel.  
8
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Care and Cleaning  
Cleaning the Igniters and Other Burner  
Components  
Cleaning Stainless Steel Surfaces (stainless  
steel models only)  
CAUTION  
CAUTION  
Use care while cleaning the igniters. The porcelain is  
fragile and can crack or break.  
Always wipe stainless steel (silver colored) surfaces with  
the grain. To prevent scratching, do not use abrasive  
cleaners or scrubbers on stainless steel surfaces.  
IMPORTANT: The igniters will not work properly  
if the other burner parts or the igniters themselves  
are not clean. Dirty or wet igniters may not spark at  
all.  
Clean stainless steel surfaces with the Dacor  
Stainless Steel Cleaner included with your  
cooktop. Use it according to the directions on  
the package. You may order additional stain-  
Order part number A302.  
After disassembling the burners, check for any dirt  
or grime deposited on the individual parts, including  
the igniters.  
You may also clean the stainless steel surfaces  
with a mild solution of detergent and warm  
water. Rinse and dry with a soft, lint-free cloth.  
1. Clean completely around the igniter, including  
over and under the edge of the metal top and  
porcelain base. A firm toothbrush is ideal for this  
task. Use care while cleaning because the porce-  
lain is fragile and can crack or break. Do not use  
water to clean the igniters. If necessary, use a  
small amount of rubbing alcohol to help dissolve  
grime.  
Cleaning the Knobs and Trim Rings  
1. Disconnect the cooktop power plug from the  
electrical outlet.  
2. Turn the knobs to the off position.  
3. Grasp each knob and pull straight up to remove.  
Do not remove the trim rings, they should be  
cleaned in place.  
4. Wash the knobs with a solution of warm soapy  
water. Dacor recommends hand dishwashing  
liquid.  
Burner Base  
5. Clean the trim rings in place with a solution of  
warm soapy water on a soft damp rag. Use cau-  
tion to avoid introduction of moisture into the  
control panel behind the trim rings.  
Igniter  
6. To replace the knobs, align the “D-shaped”  
opening on the bottom of the knob with the end  
of the valve shaft. Carefully push the knob on  
until it stops.  
2. Examine the burner heads. Remove anything  
stuck in the holes with a straightened paper  
clip, wire or needle. Be careful not to scratch or  
damage the ring and head. Do not distort the  
shape of the burner head holes.  
7. Connect the cooktop power plug to the electrical  
outlet.  
3. Clean all the burner parts, including the burner  
bases, with window cleaner or rubbing alcohol.  
Use a cleaning brush with plastic bristles or a  
firm tooth brush. When done, rinse the parts  
well with clean water. Dry all the parts thor-  
oughly before re-assembling them.  
Cleaning the Optional Griddle  
Clean the griddle after each use. Wash it thoroughly  
in hot soapy water to avoid stains from grease  
build-up. The griddle is coated with a non-stick coat-  
ing for easy cleaning. Warm water and liquid deter-  
gent are all that are needed for cleaning. Remove  
stubborn spots with a non-abrasive plastic mesh  
pad. To prevent scratching, do not use abrasives or  
abrasive cleaners. Use the soft side of a sponge to  
scrub it. Dry it with a lint-free cloth.  
4. Reassemble the cooktop according to the burner  
and grate assembly instructions on page 5.  
Test the burners after reassembling them. If  
the flame is uneven, be sure that all the burner  
parts are properly positioned, then check for any  
remaining dirt or grime on the burner parts or  
igniter. If erratic clicking is still present, make  
sure the igniter is completely dry. If the unit still  
exhibits problems after drying, call your local  
Dacor Authorized Service Agent.  
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Before You Call for Service  
Problem Solution Guide  
Problem  
May Be Caused By  
What to Do  
Nothing works.  
Cooktop not connected to elec- Check to make sure power cord is con-  
trical power. nected to electrical outlet.  
Power to electrical outlet is off. Turn on power at circuit breaker or fuse  
box. Check for tripped breaker or blown  
fuse.  
Power outage.  
Contact power company.  
Igniters do not spark.  
No flame.  
Power not supplied to unit.  
Wet or dirty igniter.  
See Nothing Works above.  
Clean and dry igniter and burner assem-  
bly according to Care and Cleaning  
section.  
Igniter not working (no clicking See Igniters do not spark above.  
sound).  
Wet or dirty igniter.  
Gas is turned off.  
Clean and dry according to Care and  
Cleaning section.  
Make sure the gas supply valve is in the  
on position.  
Gas supply interrupted.  
Contact gas company.  
Burner goes out at low set- Low gas pressure.  
ting.  
Contact gas company to have pressure  
tested.  
Flame is distorted, yellow or Burner parts are dirty or  
Clean and dry according to Care and  
Cleaning section.  
very large.  
clogged.  
Burner parts are not properly  
positioned.  
Make sure burner is assembled according  
to the Setting Up Your Cooktop sec-  
tion.  
Cooktop set up to use a differ-  
ent type of gas (Natural or LP)  
or set up for different altitude.  
Have a qualified service technician check  
to make sure that the cooktop is set up  
for the type of gas and the correct alti-  
tude.  
Gas regulator is not installed or Have a qualified service technician check  
faulty.  
the gas regulator.  
Igniter continues to spark  
(click) after flame ignites.  
Burner is cold.  
Burners may continue to spark for up to  
60 seconds when cold and set to low. See  
Operating Your Cooktop section for  
more information on how to minimize.  
Flame distorted by air draft.  
Wet or dirty igniter.  
Minimize any air drafts around the cook-  
top. Close nearby windows.  
Clean and dry according to Care and  
Cleaning section.  
Burner parts wet or dirty.  
Clean and dry according to Care and  
Cleaning section.  
Burner parts not properly posi- Make sure burner is assembled according  
tioned.  
to the Setting Up Your Cooktop sec-  
tion.  
Power supply polarity is  
reversed.  
Have a licensed electrician check the elec-  
trical outlet.  
10  
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Warranty and Service  
OUTSIDE THE FIFTY STATES OF THE U.S.A.,  
THE DISTRICT OF COLUMBIA AND CANADA:  
Getting Help  
LIMITED FIRST YEAR WARRANTY  
Before you request service, please review the  
Before You Call for Service section on page 10.  
If you have performed the checks in the Problem  
Solution Guide and the problem has not been  
remedied, please contact us at one of the numbers  
below. Prior to requesting service, it is helpful to  
be familiar with the warranty terms and conditions  
listed in the Warranty section on this page.  
If your DACOR product fails to function within one  
year of the original date of purchase, due to a defect  
in material or workmanship, DACOR will furnish a  
new part, F.O.B. factory to replace the defective  
part. All delivery, installation and labor costs are the  
responsibility of the purchaser. The owner must pro-  
vide proof of purchase, upon request, and have the  
appliance accessible for service.  
For warranty repairs, call:  
Dacor Distinctive Service  
What Is Not Covered  
Phone: (877) 337-3226 (U.S.A. and Canada)  
Business Hours: 6:00 a.m. - 4:00 p.m. Pacific Time  
Service calls to educate the customer in the  
proper use and care of the product.  
For non-warranty repairs, call:  
Dacor Customer Service:  
Failure of the product when used for commercial,  
business, rental or any application other than for  
residential consumer use.  
Tel: (800) 793-0093 (U.S.A. and Canada)  
Business Hours: 6:00 a.m. - 5:00 p.m. Pacific Time  
Replacement of house fuses or fuse boxes or  
resetting of circuit breakers.  
Contact us through our web site at:  
Damage to the product caused by accident, fire,  
flood or other acts of God.  
At Dacor, we believe that our quality of service  
equals that of our product. Should your experience  
with our service network or product be different,  
please contact our Customer Service Team and  
share your encounter with us. We will do our utmost  
to resolve the situation for you and deliver on our  
Dacor promise.  
Breakage, discoloration or damage to glass,  
metal surfaces, plastic components, trim, paint  
or other cosmetic finish, caused by improper  
usage or care, abuse or neglect.  
THE REMEDIES PROVIDED FOR IN THE ABOVE  
EXPRESS WARRANTIES ARE THE SOLE AND EXCLU-  
SIVE REMEDIES. THEREFORE, NO OTHER EXPRESS  
WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY  
STATES OF THE UNITED STATES, THE DISTRICT  
OF COLUMBIA AND CANADA, ALL IMPLIED WAR-  
RANTIES, INCLUDING BUT NOT LIMITED TO, ANY  
IMPLIED WARRANTY OF MERCHANTABILITY OR  
FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE  
LIMITED IN DURATION TO ONE YEAR FROM THE  
DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL  
DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR  
CONSEQUENTIAL DAMAGES. NO WARRANTIES,  
EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER  
FOR RESALE.  
If you need anything clarified, just let us know.  
Warranty  
What Is Covered  
CERTIFICATE OF WARRANTIES: DACOR  
COOKTOPS  
WITHIN THE FIFTY STATES OF THE U.S.A., THE  
DISTRICT OF COLUMBIA AND CANADA*:  
FULL ONE-YEAR WARRANTY  
If your DACOR product fails to function within one  
year of the original date of purchase, due to a defect  
in material or workmanship, DACOR will remedy the  
defect without charge to you or subsequent users.  
The owner must provide proof of purchase upon  
request, and have the appliance accessible for ser-  
vice.  
Some states do not allow limitations on how long  
an implied warranty lasts, or do not allow the exclu-  
sion or limitation of inconsequential damages, so  
the above limitations or exclusions may not apply  
to you. This warranty gives you specific legal rights,  
and you may also have other rights that vary from  
state to state.  
*Warranty is null and void if non-UL approved prod-  
uct is transported from the U.S.  
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Notes  
12  
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fold here  
NO POSTAGE  
NECESSARY  
IF MAILED  
IN THE  
UNITED STATES  
BUSINESS REPLY MAIL  
FIRST-CLASS MAIL PERMIT NO 1600 CITY OF INDUSTRY CA  
POSTAGE WILL BE PAID BY ADDRESSEE  
DACOR  
ATTN WARRANTY PROCESSING DEPT  
PO BOX 90070  
CITY OF INDUSTRY CA 91715-9907  
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WARRANTY INFORMATION  
IMPORTANT:  
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more  
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.  
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We  
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way  
of expressing our gratitude!  
Owner’s Name:  
Last (Please Print or Type)  
First  
Middle  
Street:  
City:  
State:  
Telephone:  
Zip:  
Zip:  
Purchase Date:  
Dealer:  
City:  
Email:  
State:  
Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.  
1. How were you first exposed to Dacor products? (Please check one only.)  
A. T.V. Cooking Show  
B. Magazine  
C. Appliance Dealer Showroom  
D. Kitchen Dealer Showroom  
E. Home Show  
F
Builder  
G. Architect/Designer  
H. Another Dacor Owner  
I. Model Home  
J. Other  
2. Where did you buy your Dacor appliances?  
A. Appliance Dealer  
B. Kitchen Dealer  
C. Builder Supplier  
D. Builder  
E. Other  
3. For what purpose was the product purchased?  
A. Replacement only  
B. Part of a Remodel  
C. New Home  
D. Other  
4. What is your household income?  
A. Under $75,000  
B. $75,000 – $100,000  
C. $100,000 – $150,000  
D. $150,000 – $200,000  
E. $200,000 – $250,000  
F. Over $250,000  
5. What other brands of appliances do you have in your kitchen?  
A. Cooktop  
B. Oven  
C. Dishwasher  
D. Refrigerator  
6. Would you buy or recommend another Dacor product?  
Yes  
No  
Comments:  
Thank you very much for your assistance. The information you have  
provided will be extremely valuable in helping us plan for the future  
and giving you the support you deserve.  
Place Serial Number Label Here  
Web site:  
Corporate phone:  
(800) 793-0093  
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