Schneider Electric Switch KVM0108A User Guide

User Manual  
KVM Switch  
KVM0108A  
KVM0116A  
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Contents  
KVM Switches KVM0108A and KVM0116A User Manual  
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i
[NUM LOCK] + [-] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
[CTRL] + [F12] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
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ii  
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iii  
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General Information  
Overview  
KVM0108A and KVM0116A KVM Switches  
The KVM switches allow administrators to access and control multiple servers from a single PS/2 or  
USB KMM (keyboard, monitor, and mouse) console. There is no software to configure.  
SKU  
Local Connection Remote Connection  
KVM Ports  
KVM0108A  
KVM0116A  
1
1
0
0
8
16  
• An auto-sensing function recognizes the position of each station on the installation, eliminating  
the need to manually set the position, and a front panel LED displays each station's position.  
• Updates are available at www.apc.com. The Firmware Upgrade function performs installation.  
Features  
• Simple installation and operation: Plug-and-play installation. No software required. Station  
positions are automatically recognized. Computer selection is done using hotkeys or multi-  
language On Screen Display (OSD) menus.  
• Single console control: Access and control up to 8 (KVM0108A) or 16 (KVM0116A) servers  
from a single PS/2 or USB KVM (keyboard, monitor, and mouse) console.  
• Scalability: Connect up to 31 switches. Control up to 512 servers (KVM0116A) from the KVM  
console.  
• Easy installation: Plug cables into their appropriate ports. No software to configure.  
• Hardware independent cross-platform support.  
• RJ-45 connectors and cat 5e/6 cabling: The KVM0108A or KVM0116A can be installed in a 1U  
system rack. Take advantage of internal network wiring in most modern commercial buildings.  
• KVM adapter cables connect to servers. Mix PS/2 and USB interfaces connecting the KVM  
switch to the devices.  
• Strong password protection prevents unauthorized access.  
• Multiple user accounts: Supports up to 10 user and 1 administrator accounts.  
• Effortless upgrades: Simultaneously upgrade all in series KVM switches and server modules.  
• Auto scanning and broadcast mode: Auto scanning provides hands-free monitoring of selected  
devices at variable rates. Broadcast Mode sends commands from the console to all computers.  
Performs software installation, upgrades, and shutdowns simultaneously.  
• Superior video quality: Supports the video resolutions up to 1600x1200@60hz for up to 40  
meters, and 1280x1024@75hz for up to 50 meters with the KVM Cable Adapter.  
• Hot pluggable: Add or remove components without powering off the KVM switch.  
• Server modules (Adapter cables) with ID: The KVM switch automatically recognizes the new  
KVM Cable Adapter. Device ID and attributes are stored in the adapter cables allowing you to  
hot-swap port connections without having to reconfigure attributes.  
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1
     
Safety  
Read all of these instructions. Save them for future reference. Follow all warnings and instructions  
marked on the device.  
DANGER  
HAZARD OF ELECTRIC SHOCK  
• Do not use the device near water, Never spill liquid of any kind on the device.  
• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol  
cleaners. Use a damp cloth for cleaning.  
• The device should be operated from the type of power source indicated on the  
marking label. If you are not sure of the type of power available, consult your  
dealer or local power company.  
To prevent damage to your installation it is important that all devices are properly  
grounded. The device is equipped with a 3-wire grounding type plug. This is a  
safety feature. If you are unable to insert the plug into the outlet, contact your  
electrician to replace the outlet. Do not attempt to defeat the purpose of the  
grounding-type plug. Always follow local/national wiring codes.  
• If an extension cord is used with this device make sure that the total of the ampere  
ratings of all products used on this cord does not exceed the extension cord  
ampere rating. Make sure that the total of all products plugged into the wall outlet  
does not exceed 15 amperes.  
To help protect your system from sudden, transient increases and decreases in  
electrical power, use a surge suppressor, line conditioner, or uninterruptible power  
supply (UPS).  
• Position system cables and power cables carefully; Be sure that nothing rests on  
any cables.  
• Never push objects of any kind into or through cabinet slots. They may touch  
dangerous voltage points or short out parts resulting in a risk of fire or electrical  
shock.  
• Use the power cord(s) supplied with this package. If it becomes necessary to  
replace the cords supplied with this package, be sure to use cords of at least the  
same standard as the ones provided. Contact your dealer for information about  
power cords  
• Do not attempt to service the device yourself. Refer all servicing to qualified service  
personnel.  
Failure to follow these instructions can result in death or serious injury.  
2
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CAUTION  
INJURY OR EQUIPMENT DAMAGE  
• Do not connect the RJ-11 connector marked “UPGRADE” to a public  
telecommunication network.  
• Before working on the rack, make sure that the stabilizers are secured to the rack,  
extended to the floor, and that the full weight of the rack rests on the floor. Install  
front and side stabilizers on a single rack or front stabilizers for joined multiple  
racks before working on the rack.  
• Always load the rack from the bottom up, and load the heaviest item in the rack  
first.  
• Make sure that the rack is level and stable before extending a device from the rack.  
• Use caution when pressing the device rail release latches and sliding a device into  
or out of a rack; the slide rails can pinch your fingers.  
• After a device is inserted into the rack, carefully extend the rail into a locking  
position, and then slide the device into the rack.  
• Do not overload the AC supply branch circuit that provides power to the rack. The  
total rack load should not exceed 80 percent of the branch circuit rating.  
• Make sure that all equipment used on the rack, including power strips and other  
electrical connectors, is properly grounded.  
• Ensure that proper airflow is provided to devices in the rack.  
• Ensure that the operating ambient temperature of the rack environment does not  
exceed the maximum ambient temperature specified for the equipment by the  
manufacturer  
• Do not step on or stand on any device when servicing other devices in a rack.  
• Do not place the device on an unstable surface. If the device falls, serious damage  
will result.  
• Do not block ventilation openings. Overheating of internal components may occur.  
• Route the power cord and cables so that they cannot be stepped on or tripped  
over.  
Failure to follow these instructions can result in injury or equipment damage.  
Taking Delivery  
Examine the components at the time of delivery to be sure all parts are present and in good working  
order. Anything missing or damaged must be reported immediately to the shipping firm and to APC.  
Accessory Inventory  
• 1 KVM0108A or KVM0116A KVM switch  
• 1 firmware upgrade cable  
• 1 NEMA 5-15 power cord  
1 C13 - C14 power cord  
• 1 rack mount bracket  
• Literature Kit: Quick Start Guide, Safety Sheet, and China ROHS.  
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3
   
Requirements  
Console  
• VGA, SVGA, or multi-sync monitor capable of the highest resolution that you will be using on  
any server in the installation  
• PS/2 or USB mouse/keyboard  
Computers  
The following equipment must be installed on the servers that connect to the KVM switch ports:  
• VGA, SVGA, or multi-sync port  
• Type A USB port and USB host controller  
• or 6-pin Mini-DIN keyboard and mouse ports  
KVM Server Modules and cables  
• The Cat 5e/6 cable is required to connect the KVM switch to one of the KVM adapter cables.  
• The following KVM adapter cables are required for use with the KVM switch:  
Module  
Function  
KVM-PS2  
KVM-USB  
AP5262  
Connects to devices with PS/2 ports  
Connects to devices with USB ports  
APC KVM Chain In/Out Cable - 2 ft (0.6 m)  
APC KVM Chain In/Out Cable - 6 ft (1.8 m)  
AP5263  
Supported operating systems  
• Microsoft Windows  
• Linux  
• UNIX  
• Mac  
• DOS  
Maximum server connections  
Parent  
KVM Model  
Ports  
Child  
Tiered KVM  
Ports  
Max Connections  
(Tiered)  
Chained  
Connections  
KVM0108A  
KVM0116A  
8
KVM0108A  
KVM0216A  
8
265  
512  
32  
32  
16  
16  
4
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Component Identification  
Front  
1
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
Power  
F/W Upgrade  
F/W Upgrade  
Reset  
Station ID  
Normal-Recover  
KVM0116A  
1
2
3
4
5
6
7
8
Power  
F/W Upgrade  
F/W Upgrade  
Reset  
Station ID  
Normal-Recover  
KVM0108A  
No.  
Component  
Power LED  
Port LEDs  
Description  
Lights to indicate that the KVM switch is powered and ready to operate.  
1
2
The Port LEDs provide status information about their corresponding KVM Ports  
• GREEN: The server attached to the port is On Line.  
• RED: The server attached to the port is Selected (has KVM focus).  
• GREEN + RED (ORANGE): The server attached to the port is On Line and Selected.  
The LEDs are continuously ON under normal conditions. An LED will flash at half second  
intervals when its corresponding port is accessed under Auto Scan Mode or Skip Mode  
Firmware Upgrade During normal operation and while performing a firmware upgrade, this switch should be in  
Recovery Switch the “normal” position. If a firmware upgrade operation does not complete successfully, this  
switch is used to perform a firmware upgrade recovery (see “Firmware Upgrade Utility” on  
page 29).  
3
Reset Switch  
The switch is recessed and must be pushed with a small object, such as the end of a paper clip  
or a ballpoint pen. To perform a system reset, press and release when the unit is running.  
Note: This does not clear User Account information.  
4
5
Station ID LED  
The KVM switch's Station ID is displayed here. If this is a single station installation or the  
first station on the installation, the KVM switch ID is “01.”  
On a tiered installation, the KVM switch auto-senses its position and displays the station ID  
that corresponds to its place in the installation (see “Port ID Numbering” on page 12).  
Firmware Upgrade The Firmware Upgrade Cable that transfers the firmware upgrade data from the  
6
7
Port  
administrator's computer to the KVM switch, plugs into this RJ-11 connector.  
Console Port  
The port is for installation with Rack LCD Console AP5717 or AP5719.  
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Rear  
KVM0116A  
KVM0108A  
Item  
Component  
Description  
Power Socket  
The power cord to the AC source plugs in here.  
1
2
Chain In/Out Ports When cascading KVM switches, the cables plug in here (see “Tiering multiple KVM  
The port on the left is the Chain In port; the port on the right is the Chain Out port.  
KVM Port Section The Cat 5e/6 cables that link to the KVM adapter cables (which link to the computers)  
plug in here.  
3
4
Console Ports  
If this is a single station installation, or if this is the first station of a tiered installation,  
the keyboard, monitor, and mouse that make up the Local Console plug in here.  
Any combination of PS/2 and USB keyboards and mice for the console may be used.  
6
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Installation  
Overview  
KVM adapter cables connect the KVM switch to the connected devices. A separate KVM adapter cable  
is required for each computer or device connection.  
See “KVM Server Modules and cables” on page 4 or contact APC Customer Support for  
help.  
Note: 1. See “Safety” on page 2 before installing the KVM switch.  
2. Power to any device must be turned off before connecting. Unplug the power cords of any  
computers that have the Keyboard Power On function.  
Rack Mounting  
Note: Allow at least 2 inches (5.1 cm) on each side for adequate ventilation and 5 inches  
(12.7 cm) at the rear for power cord and cable clearance.  
The switch can be mounted in a 19" (1U) rack. The mounting brackets can screw into the front or the  
back of the unit so that it can be attached to the front or back of the rack.  
Note: The standard rack mount kit package does not include rack mount screws or cage nuts.  
If you need additional rack mount screws or cage nuts, contact your rack dealer. Use cage  
nuts (not provided) for racks that are not pre-threaded.  
Rack mounting  
1. Position the switch in the front of the rack.  
Align the mounting bracket holes with the  
holes in the rack.  
2. Secure the mounting brackets to the rack  
with the screws (not supplied).  
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Rack Mounting - Rear  
1. Remove the brackets from the front of the  
KVM switch.  
2. Install the smaller bracket from the front of  
the unit to the back. Install the rack mounting  
bracket from the inventory to the other side  
of the rear of the unit.  
3. Slide the switch into the rack. Align the  
mounting bracket holes with the holes in the  
rack.  
4. Secure the mounting brackets to the rear of  
the rack.  
Optional KVM to LCD Console Mounting  
The KVM switch can be mounted to a Rack LCD Console (not included). See the installation sheet for  
the Rack LCD Console KVM switch bracket kit for more information.  
8
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Single Level KVM Switch Installation  
In a single level installation, there are no additional KVM switches tiered from the KVM switch. See  
“Cable Length Considerations” on page 11 for cable length requirements.  
1. Plug the console keyboards, monitors and mice into the switch's console ports. The ports are  
color coded and marked with icons for easy identification.  
Note: 1. Any combination of keyboard and mouse connections can be used. For  
example, a PS/2 keyboard can be used with a USB mouse.  
2. Use Cat 5e/6 cable to connect any available KVM port to a KVM server module that is  
appropriate for the computer you are installing (see“KVM Server Modules and cables” on  
3. Plug the connectors on the KVM Adapter Cable into the appropriate server ports.  
4. Plug the supplied power cords into the switch's power sockets, then into an AC power source.  
5. Turn on the servers.  
Single level installation diagram  
KVM0116A  
Tiering multiple KVM switches  
To control even more computers, up to 31 additional KVM switches can be tiered from the original  
KVM switch. As many as 512 computers can be controlled from a single console in a complete  
installation.  
See “Connection Tables” on page 34 for a list of switches that can be installed on a tiered  
installation and to see the relationship between the number of computers and the number of  
KVM switches needed to control them.  
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To set up a Chained tiering installation:  
1. Use a cable set to connect the Chain Out port of the parent KVM switch to the Chain In port of  
the child KVM switch (first level out to second level in, second level out to third level in, etc.).  
Note: 1. You cannot use the Chain In port of the First Level, since it is the highest  
level (parent) switch.  
2. Cable sets for chained tiering are purchased separately.  
2. Connect the cables to the computers and the switch according to Single Level Installation (see  
3. Repeat the above steps for any other switches you want to add to the chain.  
4. Power up the installation as follows:  
a. Plug in the power cord for the first level switch. Wait for the unit to ascertain its Station ID  
and display it on the Station ID LED (the Station ID for the first level unit is 01, the ID for  
the second level unit is 02, the ID for the third level unit is 03, etc.).  
b. Power on each level on the installation in turn (second level, then third level, etc.). In each  
case, wait for the Station ID to be ascertained and displayed before powering on the next  
level switch.  
c. After all the KVM switches are up, power on the computers.  
Chained Tiering Installation Diagram  
OUT  
KVM0116A  
IN  
OUT  
KVM0116A  
KVM0108A  
IN  
10  
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Hardware Setup  
Cable Length Considerations  
Note: KVM server modules are also referred to as KVM adapter cables.  
• Do not exceed 66 feet (20m) between the switch and the local monitor.  
• To support a resolution of 1280x1024, the recommended maximum distance between the KVM  
switch and the KVM server module is 164 feet (50m).  
Hot Plugging  
Components can be removed and added to the installation by unplugging and re-plugging their cables  
without the need to shut down.  
Change KVM Switch positions by unplugging from the old parent KVM switch and plugging into a new  
parent KVM switch. Afterwards, in order for the OSD menus to correspond to the change, reset the  
OSD. See “Reset Station IDs” on page 19.  
Hot plugging KVM ports. After switching KVM ports, in order for the OSD menus to correspond to  
the change, you may need to reconfigure the OSD information for the new port information. The settings  
of the port name, operating system, and keyboard language will be restored to the KVM switch from any  
previously used adapter cables after they are plugged in. See “F3: SET” on page 16 and see “F4: ADM”  
on page 18 for port setting selections.  
Note: 1. If a computer's operating system doesn't support hot plugging, this function may not  
work properly.  
2. Empty ports that previously were connected to an server module will retain their prior  
configuration data.  
Hot plugging console ports. The keyboard, monitor, and mouse can be hot plugged. When hot  
plugging the mouse, however, be aware of the following:  
• If you unplug the mouse (to reset the mouse, for example), you must use the same mouse when  
you plug back in.  
• If you plug in a different mouse, all the KVM switches and all the computers on the installation  
must be shut down for 10 seconds, then restarted (see “Powering Off and Restarting” on page 12).  
• Some older operating systems may not support hot-plugging.  
Note: If, after hot plugging (or at any other time), there is no response to keyboard  
and/or mouse input, perform a keyboard and mouse reset by pressing in the Reset  
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Powering Off and Restarting  
If it becomes necessary to power off the KVM switch, or if the switch loses power and needs to be  
restarted, before starting it back up, follow these procedures to prevent possible equipment issues:  
1. Disconnect the Cat 5e/6 cable adapters (connecting the servers) from the back of the KVM  
switch.  
Note: 1. If PS/2 server modules are disconnected from the server, the server must be  
rebooted to re-establish the connection of the mouse and keyboard.  
2. Unplug the power cords of any computers that have the Keyboard Power On  
function.  
2. Wait 10 seconds then power the KVM switch on. If you have shut down more than one KVM  
switch, power up the highest level first and work your way down to the lowest level. Wait for  
each KVM switch to display its station ID on the front panel LED before powering on the next  
one.  
3. After power is on to all KVM switches, plug in the Cat 5e/6 cables or power the computers on.  
Port ID Numbering  
Each computer on the installation is assigned a unique port ID. The port ID is a one or two segment  
number that is determined by the level and port number of the switch that is connected to the computer.  
The first segment represents the level of the switch, the second segment represents the number of the  
port that the computer is plugged into. For example, if a computer is connected to KVM port 3 of a  
switch that is in the 12th position of the tier, it would have a port ID of 12-03.  
Note: Single digit numbers (1-9) have a preceding zero (0).  
12  
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On Screen Display (OSD) Operation  
Overview  
The On Screen Display (OSD) is menu driven to handle computer control and switching operations. All  
procedures start from the OSD Main Screen. To display the Main Screen, tap the OSD hotkey twice. The  
default hotkey is [SCROLL LOCK]. The hotkey can be changed to the [CTRL] key or the [ALT] key (see  
Note: 1. If the [CTRL] or [ALT] key is used, the same [CTRL] or [ALT] key must be pressed  
both times.  
2. The number lock and caps lock will always be on when the OSD is running.  
The OSD uses a two-level (administrator/user) password system. A valid username and password is  
required before the OSD Main Screen opens. The default username (apc) and password (apc) is used the  
first time that the OSD is accessed. For security purposes, change these to something unique after you  
log in the first time.  
The OSD Main Screen opens in “administrator” mode after logging in with the default username and  
password. The administrator has access to all administrator and user functions, and can set up operations  
(including password authorization for the future).  
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OSD Main Screen “Administrator” mode  
Note: 1. The User Main Screen does not show the F4 and F6 functions, since these are  
reserved for the administrator and cannot be accessed by standard users.  
2. Only ports that the Administrator has set to “accessible” are visible on the User Main  
OSD Navigation  
• To close the OSD, press “X” (Close) at the upper right corner of the OSD Window or press [ESC].  
• To Logout, press F8 or the “ZZZ” symbol at the top of the Main Screen.  
• To see the ports for a particular station, press the plus sign [+] in front of the station number. The  
port number list opens. To close the list, press the circle symbol [o] in front of the station number.  
• To move up or down through the list one line at a time, press the up and down triangle symbols  
or use the up and down arrow keys. If there are more list entries than room on the Main Screen,  
the list will scroll.  
• To move up or down the list one screen at a time, press the up and down arrow symbols or use the  
[PAGE UP] and [PAGE DOWN] keys. If there are more list entries than room on the Main Screen, the  
screen will scroll.  
• To focus on a port, double-click it, or move the highlight bar to it and then press [ENTER].  
• After executing any action, the menu one level above automatically returns.  
14  
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OSD Main Screen Headings  
Heading  
Explanation  
SN-PN  
This column lists the port ID numbers (station number-port number) for all the  
KVM ports on the installation. The simplest method to access a particular  
computer is to click it, or move the highlight bar to it, and then press [ENTER].  
QV  
If a port has been selected for Quick View scanning, an arrowhead displays in  
this column.  
Sun Symbol  
Name  
The computers that are powered on and are online have a sun symbol in this  
column.  
If a port has been given a name, its name appears in this column.  
OSD Functions  
OSD functions are used for control and configuration. To access an OSD function:  
1. Click on a function key at the top of the Main Screen, or press a function key on the keyboard.  
2. Double-click or move the highlight bar over the choice in the submenu that opens and press  
[ENTER].  
3. Press [ESC] to return to the previous menu level.  
F1: GOTO  
Use the GOTO function to switch directly to a port by entering the port's name or its port ID.  
• To use the Name method, enter “1”, the port's name, and then press [ENTER].  
• To use the Port ID method, enter “2”, the port ID, and then press [ENTER].  
Note: You can enter a partial name or port ID. The screen will show all the computers to  
which the user has View rights that match the name or port ID pattern, regardless of the  
current List settings.  
• To return to the OSD Main Menu without making a choice, press [ESC].  
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F2: LIST  
Many of the switch's OSD functions only operate on the computers currently selected for listing on the  
Main Screen. Use this function to broaden or narrow the scope of ports that are listed.  
List  
Meaning  
Lists all of the ports on the installation  
All  
Quick View  
Powered On  
Lists only the ports that have been selected as Quick View Ports  
Lists only the ports that have attached computers Powered On  
Quick View + Powered Lists only the ports that have been selected as Quick View Ports and that have  
On their attached computers Powered On  
Move the highlight bar to the desired list, then press [ENTER]. An icon appears before the list to indicate  
that it is currently selected.  
F3: SET  
The administrator and each user can set up an individual working environment. A separate profile for  
each operator is stored by the OSD and is activated according to the username provided during login.  
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To change a setting:  
1. Double-click or move the highlight bar to the setting, then press [ENTER].  
2. After you select an item, a submenu with further choices opens. To make a selection, double-  
click it or move the highlight bar to it, then press [ENTER]. An icon appears before the selected  
choice.  
Setting  
Function  
OSD Hotkey  
Selects which hotkey activates the OSD function: [SCROLL LOCK] [SCROLL LOCK]; [CTRL] [CTRL]  
or [ALT] [ALT].  
Since the [CTRl] or [ALT] key combinations may conflict with programs running on the computers,  
the default is the [SCROLL LOCK] combination.  
Port ID Display  
Position  
Location of the port ID on the monitor. The default is the upper left corner. To change the location:  
Use the mouse or the arrow keys plus PAGE UP, PAGE DOWN, HOME, END, and 5 (on the numeric  
keypad with NUM LOCK off), to position the port ID display, then press [ENTER] to lock the position  
and return to the Set submenu.  
Note: The setting affects the currently selected port. Change the setting for each port individually.  
Port ID Display  
Duration  
Determines how long a port ID displays on the monitor after a port change has taken place. There  
are two choices: 3 seconds and Off.  
Port ID Display  
Mode  
Selects how the port ID is displayed: the port number alone (PORT NUMBER), the port name alone  
(PORT NAME), or the port number plus the port name (PORT NUMBER + PORT NAME).  
The default is PORT NUMBER + PORT NAME.  
Scan Duration  
Determines how long the focus dwells on each port as it cycles through the selected ports in Auto  
Scan mode. Enter a value from 1-255 seconds, then press [ENTER].  
The default is 5 seconds. A setting of 0 (zero) disables the Scan function.  
Scan/Skip Mode Selects which computers will be accessed under Skip mode, and Auto Scan mode. Choices are:  
• ALL - All the ports which have been set Accessible  
• QUICK VIEW - Only those ports which have been set Accessible and selected as Quick View  
Ports  
• POWERED ON - Only ports which have been set Accessible and are Powered On;  
• QUICK VIEW + POWERED ON - Only those ports which have been set Accessible, selected as  
Quick View Ports, are Powered On.  
The default is ALL.  
Screenblanker  
If there is no input from the console for the amount of time set with this function, the screen  
becomes blank. Enter a value from 1-30 minutes, then press [ENTER]. A setting of 0 (zero) disables  
the function. The default is OFF.  
Mode  
programs running on the computers occurs. The default is ON.  
Hotkey  
Selects the Hotkey invocation keys (see“Hotkey Operation” on page 22). Choices are [NUM LOCK]  
+ [-], OR [CTRL] + [F12].  
The default is [NUM LOCK] + [-].  
Set OSD Language Sets the language for the OSD display. The default is English.  
Set Console  
Keyboard  
Sets the keyboard language mapping of the console keyboard. The default is Auto. If the switch  
does not automatically receive language mapping from the keyboard, it will set to English (US).  
Set Logout  
Timeout  
If there is no input from the console for the amount of time set with this function, the operator is  
automatically logged out. A login is necessary before the console can be used again. This enables  
other operators to gain access to the computers when the original operator is no longer accessing  
them, but has forgotten to log out. To set the timeout value, enter a number from 1-180 minutes,  
then press [ENTER]. If the number is 0 (zero), this function is disabled. Default is Off.  
Note: This feature does not function if Set Login Mode is disabled (see page 19).  
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Activate Beeper Choices are [Y] (Yes), or [N] (No). When activated, the beeper sounds when a port is changed, when  
activating the Auto Scan function, or an invalid entry is made on an OSD menu. The default is ON.  
Set Quick View  
Ports  
The administrator can select which ports to include as Quick View ports.  
To select/deselect a port as a Quick View Port, use the navigation keys to move the highlight bar to  
the selection, then press the [SPACEBAR]. When a port has been selected as a Quick View Port, an  
arrowhead displays in the QV column of the List on the Main Screen to indicate selection. When a  
port is deselected, the arrowhead disappears. If one of the Quick View options is chosen for the List  
view, only a port that has been selected here will display on the List. If one of the Quick View  
options is chosen for Auto Scanning, only a port that has been selected here will be Auto Scanned.  
The default is for no ports to be selected.  
F4: ADM  
F4 is an administrator only function. Accessing this function allows the administrator to configure and  
control the overall operation of the OSD. To change a setting double-click it; or use the up and down  
arrow keys to move the highlight bar to the setting, then press [ENTER].  
After you select an item, a submenu with further choices opens. Double-click the choice, or move the  
highlight bar to it, then press [ENTER]. An icon appears before the selected choice.  
Setting  
Function  
Set User Account  
This function is used to set usernames and passwords for the administrator and users: one  
Administrator and ten user passwords can be set.  
After the administrator field or one of the user fields is selected, a screen that allows you to  
enter your username and password opens. The username and password may be up to 16  
characters long, and can consist of any combination of letters and numbers (A- Z, 0-9). For  
each user, enter the username and password, then press [ENTER].  
To modify or delete a previous username and/or password, use the backspace key to erase the  
letters or numbers. The Sun icon indicates data is stored in the account.  
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Set Accessible Ports  
This function allows the administrator to define user access to the computers on the installation  
on a port-by-port basis.  
For each user, select the target port, then press the [Spacebar] to cycle through the choices: F  
(Full Access), V (View Only), or N (No Access). Repeat until all access rights have been set,  
then press [ESC]. The default is F for all users on all ports.  
Note: An “N” setting means that no access rights are granted. The port will not show up on the  
user's list on the Main Screen.  
Edit Port Names  
To identify which computer is attached to a particular port, every port can be assigned a name.  
This function allows the administrator to create, modify, or delete port names.  
To assign a port name: Click on the port, or use the navigation keys to move the highlight bar to  
it, then press [ENTER]. Add the new port name, or modify/delete the old one. The maximum  
number of characters allowed for the port name is 14. Legal characters include all alpha  
characters: A-Z and numeric characters: 0-9  
The port names can be entered in either upper or lower case however, the OSD displays the port  
name only in uppercase.  
When you have finished editing, press [ENTER] to have the change take effect. To abort the  
change, press [ESC].  
Restore Default Values This function will undo all changes and return the setup to the original factory default settings  
except for the Names settings that were assigned to the ports, which are saved.  
Clear the Name List  
Reset Station IDs  
This function clears the port name list.  
If the position of one of the stations in the chain is changed, the OSD settings will no longer  
correspond to the new setup.  
This function directs the OSD to re-scan the station positions of the entire installation and  
updates the OSD so that the OSD station information corresponds to the new physical layout.  
Note: Only the station numbers are updated. Except for the port names, all administrator  
settings (such as Set Accessible Ports, Set Quick View Ports, etc.), for all of the computers  
affected by the change, have to be manually redone.  
Set Operating System Specifies the operating platform of the computer attached to each port. You must configure  
each port on the installation. For each port, press the [SPACEBAR] to cycle through the choices  
(PC, Mac or Sun). Repeat until all the ports have been set, then press [ESC]. The default is PC.  
Note: A Sun or Mac computer may not boot when you run it for the first time unless the  
correct operating system is set for the port to which it is connected.  
Set Cat 5 Length  
Lets you specify how long the Cat 5e/6 cable between the port and the KVM adapter cable is.  
Press [SPACEBAR] to cycle through the cable length settings:  
• S: Short - for up to 25 m  
• M: Medium - for between 20 and 35 m  
• L: Long - for above 35 m  
An S, M, or L appears next to the port to indicate the choice.  
Set Keyboard Language Sets the keyboard language layout for the computers attached to each port. Press [SPACEBAR]  
to cycle through the choices. The default is English (US).  
Firmware Upgrade  
In order to upgrade the KVM switch and adapter cable firmware (see “Firmware Upgrade  
Utility” on page 29) the Firmware Upgrade mode must first be enabled with this setting. The  
current firmware version levels display in this menu. Select [Y] to enable Firmware Upgrade  
mode, or [N] to leave this menu without enabling it.  
Adapter Upgrade  
Set Login Mode  
This function allows the administrator to check the firmware version of the KVM adapter  
cable. The current firmware version levels display in this menu.  
This function allows the administrator to request users to login or not. When the login dialog  
box is disabled, the system disables the login/ logout function. If the system is re-started, the  
login/logout function remains disabled.  
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F5: SKP  
Skip backward or forward, switching the console focus from the currently active KVM Port to the  
previous or next available port.  
• The selection of computers to be available for Skip mode switching is made with the Scan/Skip  
mode setting under the F3: SET function.  
• When you are in Skip mode, press:  
– Left arrow to skip to the previous port in the list  
– Right arrow to skip to the next port in the list  
– Up arrow to skip to the last port of the previous station in the list  
– Down arrow to skip to the first port of the next station in the list  
Note: When you skip, you only skip to the previous or next available computer that is  
in the Scan/Skip mode selection (see “Scan/Skip Mode” on page 17).  
• If a port has been selected for Scan/Skip mode, when the focus switches to that port a left/right  
triangle symbol appears before its port ID display.  
• While Skip mode is in effect, the console will not function normally. You must exit Skip mode in  
order to regain control of the console.  
• To exit Skip mode, press the [SPACEBAR] or [ESC].  
F6: BRC  
F6 is an administrator only function. When this function is in effect, commands sent from the console are  
broadcast to all available computers on the installation.  
This function is particularly useful for operations that need to be performed on multiple computers (such  
as performing a system wide shutdown, installing or upgrading software, etc.).  
BRC works in conjunction with the F2: LIST function. The List function (see “F2: LIST” on page 16), is  
used to broaden or narrow the focus of which ports appear on the OSD Main Screen. When you  
broadcast a command, it is to the ports currently displayed on the OSD Main Screen.  
• While BRC mode is in effect, a speaker symbol appears before the port ID display of the port that  
currently has the console focus.  
• While BRC mode is in effect, the mouse will not function normally. Exit BRC mode in order to  
regain control of the mouse.  
• To exit BRC mode, invoke the OSD (with the OSD Hotkey), then click the F6 field, or press [F6].  
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F7: SCAN  
This function automatically switches among the available computers at regular intervals so that their  
activity can be monitored without switching manually.  
• The selection of computers to be included for Auto Scanning is made with the Scan/Skip mode  
setting under the F3: SET function (see “F3: SET” on page 16).  
• The amount of time that each port displays is set with the Scan Duration setting under the F3: SET  
function (see “F3: SET” on page 16).  
• As each computer is accessed, an “S” appears in front of the port ID display to indicate that it is  
being accessed under Auto Scan mode.  
• While you are in Auto Scan mode, you can pause the scanning in order to keep the focus on a  
particular computer either by pressing [P], or with a left-click of the mouse. To resume scanning,  
press any key or left-click again (see “Auto Scan Mode Switching” on page 23).  
• While Auto Scan mode is in effect, the console will not function normally. Exit Auto Scan mode  
in order to regain control of the console.  
• To exit Auto Scan mode, press the [SPACEBAR] or [ESC].  
F8: LOGOUT  
Click in the F8 field, or press [F8] to log out of the OSD and blank the console screen. This is different  
from deactivating the OSD when from the Main Screen by pressing [ESC].  
With this function you must log in all over again to regain access to the OSD. (When [ESC] is pressed,  
you just tap the OSD Hotkey a to re-enter the OSD.)  
Note: 1. When you reenter the OSD after logging out, the screen stays blank except for the  
login dialog box. Before continuing, enter your username and password (see “On Screen  
Display (OSD) Operation” on page 13). If your login has been disabled by the administrator,  
the F8 function is also disabled.  
2. If you re-enter the OSD after logging out, and immediately use [ESC] to deactivate the OSD  
without selecting a port from the OSD menu, a Null Port message displays on the screen. The  
OSD hotkey will open the OSD Main Screen.  
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Hotkey Operation  
Hotkey Port Control  
Hotkey port control allows you to provide KVM focus to a particular computer directly from the  
keyboard. The KVM switch has the following Hotkey port control features:  
• Selecting the Active Port  
• Auto Scan Mode Switching  
• Skip Mode Switching  
• Computer Keyboard / Mouse Reset  
The following settings can also be controlled in Hotkey mode:  
• Setting the Beeper  
• Setting the Quick Hotkey  
• Setting the OSD Hotkey  
• Setting the Port Operating System  
• Restoring the OSD Default Values  
Invoking Hotkey Mode  
All Hotkey operations begin by invoking Hotkey mode. To invoke Hotkey mode two possible keystroke  
sequences shown below can be used. Only one of the key sequences below can be operational (see  
[NUM LOCK] + [-]  
1. Hold down the [NUM LOCK] key.  
2. Press and release the [MINUS] key.  
3. Release the [NUM LOCK] key.  
[CTRL] + [F12]  
1. Hold down the [CTRL] key.  
2. Press and release the [F12] key.  
3. Release the [CTRL] key.  
Hotkey mode environment  
When Hotkey mode is active:  
• A command line appears on the monitor screen. The command line prompt is the word Hotkey in  
white text on a blue background, and displays the subsequent Hotkey information that you enter.  
• Ordinary keyboard and mouse functions are suspended. Only Hotkey compliant keystrokes can be  
input.  
Exiting hotkey mode  
Press [ESC] to exit Hotkey mode. Make sure that the Hotkey Command Mode function is enabled and  
that the appropriate Hotkey has been entered. See “Hotkey Operation” on page 22.  
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Selecting the Active Port  
Each computer port is assigned a port ID (see “Port ID Numbering” on page 12). Any computer can be  
directly accessed with a Hotkey combination that specifies the port ID that the computer is connected to.  
To select the active port:  
1. Invoke Hotkey mode: [NUM LOCK] + [-] OR [CTRL] + [F12].  
2. Enter the port ID. The port ID numbers display on the command line as you enter them. Use  
[BACKSPACE] to erase any mistakes.  
3. Press [ENTER] to focus the KVM switches to the designated computer and automatically exits  
Hotkey mode.  
Note: In Hotkey mode, the KVM focus will not switch to a port if an invalid switch or port  
number is entered. The Hotkey command line will continue to display until a valid switch and  
port number combination is entered, or Hotkey mode is exited.  
Auto Scan Mode Switching  
Auto Scan automatically switches at regular intervals through all the active computer ports accessible to  
the currently logged on user. This allows activity to be monitored automatically.  
Setting the scan interval  
The amount of time Auto Scan stays focused on each port is set with the “Scan Duration” setting of the  
OSD F3: SET function (see “F3: SET” on page 16). The scan interval can be changed before activating  
Hotkey Auto Scanning by entering the following Hotkey combination:  
1. Invoke Hotkey mode: [NUM LOCK] + [-] or [CTRL] + [F12].  
2. Enter [A][N]: Where [A] is the letter A, and [N] is a number from 1-255 that represents the length of  
the focus time in seconds. The letter A and the numbers display on the command line as you enter  
them. Use [BACKSPACE] to erase mistakes.  
3. Press [ENTER] to exit Hotkey mode. Auto Scanning can now be started.  
Invoking Auto Scan  
To invoke Auto Scanning mode, enter the following Hotkey combination:  
1. Invoke Hotkey mode: [NUM LOCK] + [-] or [CTRL] + [F12].  
2. Press [A] + [ENTER].  
– While in Auto Scan mode, scanning can be paused to keep the focus on a particular computer  
by pressing [P]. When paused, the Command Line displays “Auto Scan: Paused.”  
– To keep the focus on a particular computer, pausing is more convenient than exiting Auto Scan  
mode. When scanning resumes, it starts at the computer where scanning was paused. If Auto  
Scanning is exited and then restarted, it starts with the first computer on the installation.  
Press any key to resume scanning starting from the computer where scanning was paused.  
• While Auto Scan mode is operating, ordinary keyboard and mouse functions are suspended. Only  
Auto Scan compliant keystrokes can be input. Exit Auto Scan mode to regain normal control of  
the console.  
Exiting Auto Scan  
To exit Auto Scan press [ESC] or [SPACEBAR]. Scanning stops when Auto Scan is exited.  
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Skip Mode Switching  
Switch between computers to manually monitor them. Focus on a particular port for as long as you like,  
as opposed to auto-scanning, which automatically switches the port focus after a fixed interval.  
Entering skip mode  
To enter Skip mode, enter the following Hotkey combination:  
1. Invoke Hotkey mode: [NUM LOCK] + [-] or [CTRL] + [F12].  
2. Press one of the Arrow keys.  
3. After you press one of the arrow keys, Hotkey mode is automatically exited and Skip mode  
entered. Switch ports as follows:  
Left arrow skips to the first accessible port (see “Scan/Skip Mode” on page 17 for information  
regarding accessible ports)  
Right arrow skips to the next accessible port  
Up arrow skips to the last accessible port of the previous station  
Down arrow skips to the first accessible port of the next station  
4. Once in Skip mode, continue skipping by pressing the arrow keys. The [NUM LOCK] + [-]  
combination does not have to be used again.  
5. While Skip mode is engaged, ordinary keyboard and mouse functions are suspended. Only Skip  
mode compliant keystrokes can be input. Exit Skip mode to regain normal control of the console.  
Exiting skip mode  
To exit Skip mode, press [ESC] or [SPACEBAR].  
Computer Keyboard/Mouse Reset  
If either the keyboard or mouse stop functioning on the computer connected to the currently selected  
port, you can perform a keyboard/mouse reset on the computer.  
1. Invoke Hotkey mode: [NUM LOCK] + [-] or [CTRL] + [F12]  
2. Press [F5]. After pressing [F5] Hotkey mode is automatically exited and keyboard and mouse  
control on the computer connected to the KVM port is regained. If keyboard/mouse control on  
the computer fails after pressing [F5], perform a system reset (see “Reset Switch” on page 5).  
This function is essentially the same as unplugging and replugging the keyboard and mouse on the target  
computer.  
Setting the Hotkey Beeper ON/OFF  
Turn the beeper (see “Activate Beeper” on page 18) on and off with Hotkeys:  
1. Invoke Hotkey mode: [NUM LOCK] + [-] or [CTRL] + [F12].  
2. Press [B] to turn the beeper on or off. The command line displays “Beeper On” or “Beeper Off”  
for one second; then the message disappears Hotkey mode is automatically exited.  
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Setting the Hotkey Key Combination  
Switch the keys used to enter the Hotkey Mode (see “Hotkey Operation” on page 22)  
1. Invoke Hotkey mode: [NUM LOCK] + [-] or [CTRL] + [F12].  
2. Press [H] to display the command line “Hotkey has Been Changed” for one second, then the  
message closes and Hotkey mode is automatically exited.  
Setting the OSD Hotkey combination  
Hotkeys used to access the OSD (see “OSD Hotkey” on page 17) can be switched between [SCROLL  
LOCK], [SCROLL LOCK], [CTRL], [CTRL], and [ALT], [ALT].  
1. Invoke Hotkey mode: [NUM LOCK] + [-] or [CTRL] + [F12].  
2. Press [T] to display the command line “Hotkey has Been Changed” for one second then the  
message closes and Hotkey mode is automatically exited.  
Setting the Port Operating System  
Match a port's operating system configuration to that of the computer attached to the port.  
1. Invoke Hotkey mode: [NUM LOCK] + [-] or [CTRL] + [F12].  
2. Press one of the following function keys:  
Key  
Description  
F1  
F2  
F3  
Sets the Port OS to Windows  
Sets the Port OS to Mac  
Sets the Port OS to Sun  
After pressing a function key, Hotkey mode is automatically exited.  
Restore the Default Values  
Restore the KVM switch default values (see “Restore Default Values” on page 19) using this  
administrator-only Hotkey.  
1. Invoke Hotkey mode: [NUM LOCK] + [-] or [CTRL] + [F12].  
2. Press [R].  
3. Press [ENTER] to display the command line “Reset to Default Setting” for three seconds, then the  
message closes and Hotkey mode is automatically exited.  
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Hotkey Summary Table  
[NUM LOCK] + [-] OR  
[CTRL] + [F12]  
[A] [ENTER]  
Invokes Auto Scan mode.  
When Auto Scan mode is in effect, [P] or left-click pauses auto-  
scanning.  
When auto-scanning is paused, pressing any key or another left-  
click resumes auto-scanning  
[B]  
Toggles the Beeper On or Off.  
[ESC] or [SPACEBAR] Exits hotkey mode.  
[F1]  
[F2]  
[F3]  
[F5]  
[H]  
Sets the Operating System to Windows  
Sets the Operating System to Mac  
Sets the Operating System to Sun  
Performs a keyboard/mouse reset on the target computer.  
Toggles the Hotkey invocation keys.  
[Port ID] [ENTER] Switches access to the computer that corresponds to the Port ID.  
[R] [ENTER]  
Administrator-only Hotkey. It returns the switch's settings to their  
default values.  
[T]  
Toggles the OSD Hotkey between [CTRL] [CTRL] and [SCROLL  
LOCK] [SCROLL LOCK].  
Invokes Skip Mode and skips from the current port to the first  
accessible port previous to it.  
Invokes Skip Mode and skips from the current port to the next  
accessible port.  
Invokes Skip Mode and skips from the current port to the last  
accessible port of the previous Station.  
Invokes Skip Mode and skips from the current port to the first  
accessible port of the next Station.  
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Keyboard Emulation  
Mac Keyboard  
The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The  
emulation mappings are listed in the table below.  
PC Keyboard  
[SHIFT]  
Mac Keyboard  
SHIFT  
[CTRL]  
CTRL  
[CTRL] [1]  
[CTRL] [2]  
[CTRL] [3]  
[CTRL] [4]  
[ALT]  
ALT  
F13  
[PRINT SCREEN]  
[SCROLL LOCK]  
F14  
=
[ENTER]  
[BACKSPACE]  
[INSERT]  
RETURN  
DELETE  
HELP  
F15  
[CTRL]  
Note: When using key combinations, press and release the first key [CTRL], then press and  
release the activation key.  
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Sun Keyboard  
The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the  
Control key [CTRL] is used in conjunction with other keys. The corresponding functions are shown  
below.  
PC Keyboard  
[CTRL] [T]  
Sun Keyboard  
Stop  
[CTRL] [F2]  
[CTRL] [F3]  
[CTRL] [F4]  
[CTRL] [F5]  
[CTRL] [F6]  
[CTRL] [F7]  
[CTRL] [F8]  
[CTRL] [F9]  
[CTRL] [F10]  
[CTRL] [1]  
Again  
Props  
Undo  
Front  
Copy  
Open  
Paste  
Find  
Cut  
[CTRL] [2]  
[CTRL] [3]  
[CTRL] [4]  
[CTRL] [H]  
Help  
Compose  
Meta  
Note: When using key combinations, press and release the first key (CTRL), then press and  
release the activation key.  
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Firmware Upgrade Utility  
Introduction  
The Windows-based Firmware Upgrade Utility provides an automated process for upgrading the KVM  
switch and compatible adapter cable firmware. The program comes as part of a Firmware Upgrade  
Package that is specific for each device.  
The latest revisions of new firmware for the KVM switch, and supported KVM Adapter Cables are  
posted as Firmware Upgrade Packages on our website. Check the website regularly to find the latest  
firmware packages and information relating to them.  
Note: 1. A single upgrade package contains the upgrade files for the Main Board and all the  
supported KVM Adapter Cables.  
2. KVM Adapter Cables are referred to as I/O Modules in some dialog boxes.  
Before you begin  
To prepare for the firmware upgrade:  
model name that relates to your device to receive a list of available Firmware Upgrade Packages.  
2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and  
download it to your computer.  
3. Use the firmware upgrade cable (provided with this unit), to connect a COM port on your  
computer to the firmware upgrade port of your device. See “Firmware Upgrade Port” on page 5  
for details.  
Note: On a tiered installation, connect the cable to the first station (master) unit. The  
tiered levels that are the same model will receive the upgrade through the chaining  
cables.  
4. From your KVM switch console, open the OSD (see “On Screen Display (OSD) Operation” on  
page 13) and select the “F4:ADM” function.  
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5. Scroll down to “Firmware Upgrade.” Press [ENTER], then press [Y] (Yes) to start the Firmware  
Upgrade mode.  
Note: 1. The upgrade to the KVM Adapter Cables takes place through the Cat 5e/6  
cable that connects the adapter cable to the KVM switch, so there is no separate  
firmware upgrade cable to attach.  
2. Adapter cable firmware selected with the upgrade utility will upgrade in a single  
session all connected adapter cable models that match the firmware type.  
6. Or, scroll down to “Adapter Upgrade”. Press [ENTER}, then press [Y] to start the Firmware  
Upgrade mode for Adapter Cables only.  
Performing the Upgrade  
Starting the upgrade  
To upgrade your firmware:  
1. To run the downloaded Firmware Upgrade Package file, double click the file icon, or open a  
command line and enter the full path to it.  
2. The Utility checks to make sure the KVM switch is in the Firmware Upgrade Mode and then lists  
all needed firmware preselected in the Device List panel.  
Note: 1. The Device List lists all KVM Server Modules that require upgrading.  
2. If the Utility fails to list any firmware, check that the KVM switch is connected and  
in the Firmware Upgrade Mode. The Firmware Package may be corrupted or the  
wrong version. Obtain a new copy of the file and retry.  
3. Select MAIN to upgrade the firmware for the Main Board. Deselect any KVM Server Modules  
that will not be upgraded. After making your selection(s), click Next to perform the upgrade.  
30  
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a. Check Firmware Version - When selected, the utility compares the Main Board firmware  
level with the upgrade files MAIN. If the device versions are higher than the upgrade  
versions a dialog box informs you and gives you the option to continue or cancel.  
If Check Firmware Version was not enabled, the upgrade files are installed without  
checking their level.  
b. Status messages appear in the Status Messages panel and the progress toward completion is  
shown on the Progress bar as the upgrade proceeds.  
c. To abort the upgrade procedure before it completes, click Cancel.  
If the upgrade is cancelled before completion, a warning dialog box will state that the  
upgrade will not finish and offers the option to proceed or abort the cancel operation. The  
Mainboard and OSD firmware may be missing or corrupted upon rebooting the switch.  
Note: To recover from missing or corrupt firmware, see “Firmware Upgrade Utility” on  
Upgrade succeeded  
After the upgrade has completed, a screen opens informing you that the procedure was successful.  
Click Finish to close the Firmware Upgrade Utility.  
Note: At the completion of the upgrade, the KVM switch will restart.  
Upgrade failed  
If the upgrade failed to complete successfully a dialog box appears asking if you want to retry. Click Yes  
to retry. If you press No, the Upgrade Failed screen appears.  
Click Cancel to close the Firmware Upgrade Utility.  
Firmware Upgrade Recovery  
Should the firmware on the switch be missing or corrupted, it may not be possible to operate or boot the  
switch. Corruption of files can occur due to:  
• Canceling the Firmware Upgrade mode before it has finished.  
• An interruption of the firmware upgrade.  
• The firmware upgrade procedure failing.  
Main board firmware upgrade recovery  
To perform a firmware upgrade recovery, do the following:  
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1. On the KVM Switch slide the Firmware Upgrade Recovery Switch (see “Firmware Upgrade  
Recovery Switch” on page 5) to the Recover position.  
2. Power off and restart the switch (see “Powering Off and Restarting” on page 12).  
3. Proceed with the firmware upgrade (see “Performing the Upgrade” on page 30).  
4. When the upgrade ends, power off the switch  
5. Slide the Firmware Upgrade Recovery Switch back to the Normal position.  
6. Power on the switch.  
Note: If one of the child KVM units fails to upgrade successfully, unchain it from the  
installation and perform the recovery and upgrade operation on it independently. After it has  
been successfully upgraded, plug it back into the chain  
Server Module firmware upgrade recovery  
To perform an Server Module firmware upgrade recovery:  
1. Unplug the Server Module from the computer it is connected to.  
2. Slide the Firmware Upgrade Recovery Switch (located next to the RJ45 connector) to the  
Recover position.  
3. Plug the Server Module back into the computer.  
4. From your KVM switch console, bring up the OSD (see “On Screen Display (OSD) Operation”  
on page 13) and select the “F4: ADM” function.  
5. Scroll down to FIRMWARE UPGRADE. Press [ENTER].  
6. Press [Y] to invoke the Upgrade mode.  
7. Proceed with the firmware upgrade (see “Performing the Upgrade” on page 30).  
8. After the upgrade completes and the switch restarts, unplug the Server Module from the  
computer and slide the Firmware Upgrade Recovery Switch back to the Normal position.  
9. Plug the Server Module back into the computer.  
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Troubleshooting  
Overview  
Operation problems can be due to a variety of causes. The first step in solving them is to make sure that  
all cables are securely attached and seated completely in their sockets.  
In addition, updating the product's firmware may solve problems that have been discovered and resolved  
since the prior version was released. If your product is not running the latest firmware version, we  
strongly recommend that you upgrade (see “Firmware Upgrade Utility” on page 29).  
Symptom  
Action  
Mouse and/or Keyboard not  
responding  
Unplug the cable from the console port, then plug it back in.  
All Station IDs display as 01  
Station 1 suddenly lost power. Wait a few seconds for the system to  
re-initialize the station sequence and display the proper IDs.  
• Perform a reset on station ID (see “Reset Station IDs” on page 19).  
• Unplug the chaining cable, then plug it back in.  
OSD Factory Default Settings  
Setting  
OSD Hotkey  
Port ID Display Position  
Default  
[SCROLL LOCK] [SCROLL LOCK]  
Upper Left Corner  
Port ID Display Duration 3 Seconds  
Port ID Display Mode  
Scan Duration  
Scan/Skip Mode  
Screen Blanker  
Hotkey Command Mode  
Hotkey  
The Port Number plus the Port Name  
5 Seconds  
All  
OFF  
ON  
[NUM LOCK] + [-]  
Logout Timeout  
Beeper  
OFF  
ON  
Accessible Ports  
Operation Mode  
OSD Language  
F (Full Access) For all Users on all Ports  
Share  
English  
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Connection Tables  
The following table indicates the relationship between the number of KVM0108A / KVM0116A units  
and the number of computers that they control  
KVM0108A  
No.  
Computers  
No.  
Computers  
No.  
Computers  
No.  
Computers  
1
2
3
4
5
6
7
8
1-8  
9
65 - 72  
73 - 80  
17  
18  
19  
20  
21  
22  
23  
24  
129 - 136  
137 - 144  
145 - 152  
153 - 160  
161 - 168  
169 - 176  
177- 184  
185 - 192  
25  
26  
27  
28  
29  
30  
31  
32  
193 - 200  
201- 208  
209 - 216  
217 - 224  
225 - 232  
233 - 240  
241 - 248  
249 - 256  
9 - 16  
10  
11  
12  
13  
14  
15  
16  
17 - 24  
25 - 32  
33 - 40  
41 - 48  
49- 56  
57 - 64  
81 - 88  
89 - 96  
97 - 104  
105 - 112  
113 - 120  
121 - 128  
KVM0116A  
No.  
Computers  
No.  
Computers  
No.  
Computers  
No.  
Computers  
1
2
3
4
5
6
7
8
1 - 16  
17 - 32  
33 - 48  
49 - 64  
65 - 80  
81 - 96  
97- 112  
113 - 128  
9
129 - 144  
145 - 160  
161 - 176  
177 - 192  
193 - 208  
209 - 224  
225 - 240  
241 - 256  
17  
18  
19  
20  
21  
22  
23  
24  
257 - 272  
273 - 288  
289 - 304  
305 - 320  
321 - 336  
337 - 352  
353 - 368  
369 - 384  
25  
26  
27  
28  
29  
30  
31  
32  
385 - 400  
401 - 416  
417 - 432  
433 - 448  
449 - 464  
465 - 480  
481 - 496  
497 - 512  
10  
11  
12  
13  
14  
15  
16  
34  
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Specifications  
Function  
KVM0108A  
KVM0116A  
Computer  
Connections  
Direct  
Max  
8
16  
256  
512  
Connectors  
Console Ports Keyboard 2 x 6-pin Mini-DIN Female (Purple) 2 x 6-pin Mini-DIN Female (Purple)  
(back)  
2 x USB (Black)  
2 x USB T (Black)  
Video  
2 x HDB-15 Female (Blue)  
2 x HDB-15 Female (Blue)  
Mouse  
2 x 6-pin Mini-DIN Female (Green) 2 x 6-pin Mini-DIN Female (Green)  
2 x USB (Black)  
2 x USB (Black)  
Console Ports Rack LCD  
15 pin DIN Female  
15 pin DIN Female  
(front)  
Console  
KVM Port  
Power  
8 x RJ-45 (Black)  
1 x IEC C14  
16 x RJ-45 (Black)  
1 x IEC C14  
Chain In/Out  
Reset  
Serial Female  
Serial Female  
Switches  
LEDs  
1 x Recessed Pushbutton  
16 (Green/Red/Orange)  
1 (Blue)  
1 x Recessed Pushbutton  
16 (Green/Red/Orange)  
1 (Blue)  
Port  
Power  
Station ID  
1 (Orange)  
1 (Orange)  
Video  
1600x1200 @ 60Hz  
100-240VAC, 50/60Hz; 1.0A  
20.6 W Max.  
1600x1200 @ 60Hz  
100-240VAC, 50/60Hz; 1.0A  
20.6 W Max.  
I/P Rating  
Power Consumption  
Environment Operating Temp.  
Storage Temp.  
32°F - 122°F (0 - 50°C)  
-4°F - 140°F (-20°C to 60°C)  
0 - 80% RH, Non-condensing  
Metal  
32°F - 122°F (0 - 50°C)  
-4°F - 140°F (-20°C to 60°C)  
0 - 80% RH, Non-condensing  
Metal  
Humidity  
Physical  
Housing  
Properties  
Weight / Shipping Weight  
Dimensions L x W x H  
7 lbs. (3.2 kg) / 10.4 lbs. (4.7 kg)  
7 lbs. (3.2 kg) / 10.4 lbs. (4.7 kg)  
16.6 in (42.4cm) x 9.4 in (23.8cm) x 16.6 in (42.4cm) x 9.4 in (23.8cm) x  
1.67 in (4.25 cm)  
(19” 1U)  
1.67 in (4.25 cm)  
(19” 1U)  
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Radio Frequency Interference  
Changes or modifications to this unit not expressly approved by the party responsible  
for compliance could void the user’s authority to operate this equipment.  
USA—FCC  
This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference when the equipment is operated in a commercial environment. This  
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with this user manual, may cause harmful interference to radio communications. Operation  
of this equipment in a residential area is likely to cause harmful interference. The user will bear sole  
responsibility for correcting such interference.  
Canada—ICES  
This Class A digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.  
Japan—VCCI  
This is a Class A product based on the standard of the Voluntary Control Council for Interference by  
Information Technology Equipment (VCCI). If this equipment is used in a domestic environment,  
radio disturbance may occur, in which case, the user may be required to take corrective actions.  
この装置は、情報処理装置等電波障害自主規制協議会(VCCI)の基準  
に基づくクラス A 情報技術装置です。この装置を家庭環境で使用すると、電波  
妨害を引き起こすことがあります。この場合には、使用者が適切な対策を講ず  
るように要求されることがあります。  
Taiwan—BSMI  
警告使用:  
這是甲類的資訊產, 居住的  
環境中使用,能會造成射頻  
, 這種情況,使用者會  
被要求採取某些適當的對策。  
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APC Worldwide Customer Support  
Customer support for this or any other APC product is available at no charge in any of the following ways:  
• Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer  
support requests.  
www.apc.com (Corporate Headquarters)  
Connect to localized APC Web sites for specific countries, each of which provides customer support  
information.  
Global support searching APC Knowledge Base and using e-support.  
• Contact the APC Customer Support Center by telephone or e-mail.  
– Local, country-specific centers: go to www.apc.com/support/contact for contact information.  
For information on how to obtain local customer support, contact the APC representative or other distributors  
from whom you purchased your APC product.  
© 2011 APC by Schneider Electric. APC and the APC logo are owned by Schneider Electric Industries  
S.A.S., American Power Conversion Corporation, or their affiliated companies. All other trademarks are  
property of their respective owners.  
990-4406  
9/2011  
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