DW80H9970 Series
DW80H9950 Series
DW80H9930 Series
Dishwasher
user manual
imagine the possibilities
Thank you for purchasing this Samsung product.
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safety information
Congratulations on your new Samsung Dish washer. This manual contains important
information on the installation, use, and care of your appliance. Please take time to
read this manual to take full advantage of your washer’s many benefits and features.
WHAT YOU NEED TO KNOW ABOUT THE SAFETY INSTRUCTIONS
Warnings and Important Safety Instructions in this manual do not cover all
possible conditions and situations that may occur. It is your responsibility to use
common sense, caution, and care when installing, maintaining, and operating
your washer.
IMPORTANT SAFETY INSTRUCTIONS
What the icons and signs in this user manual mean:
Hazards or unsafe practices that may result in severe personal injury or death.
To reduce the risk of fire, explosion, electric shock, or personal injury when using
WARNING
CAUTION
your washer, follow these basic safety precautions:
Hazards or unsafe practices that may result in minor personal injury or property
damage.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicity.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the service center for help.
Note
These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.
SAVE THESE INSTRUCTIONS
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safety information
WARNING : When using your dishwasher, follow basic precautions, including the following:
WARNING
1. Read all instructions before using the dishwasher.
2. Use the dishwasher only for its intended function.
3. Use only detergents or wetting agents recommended for use in a dishwasher and keep them
out of the reach of children.
4. When loading items to be washed:
-
-
locate sharp items so that they are not likely to damage the door seal, and
load sharp knives with the handles up to reduce the risk of cut-type injuries.
5. Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent. For
plastic items not so marked, check the manufacturer’s recommendations.
6. Do not touch the HEATING ELEMENT during or immediately after use.
7. Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.
8. Do not tamper with controls.
9. Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.
10. To reduce the risk of injury, do not allow children to play in or on a dishwasher.
11. Under certain conditions, hydrogen gas may be produced in a hot-water system that has
not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water
system has not been used for such a period, before using the dishwasher turn on all hot-
water faucets and let the water flow from each for several minutes. This will release any
accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame
during this time.
12. Remove the door to the washing compartment when removing an old dishwasher from
service or discarding it.
WARNING:
This product contains chemicals known to the State of California to cause cancer and
WARNING
reproductive toxicity.
•
•
After unpacking the dishwasher, keep the packaging out of the reach of children.
The dishwasher is extremely heavy. Do not attempt to move or carry the dishwasher by
yourself. Two or more people are needed to move a dishwasher and avoid potential injuries.
CAUTION
•
•
As with any equipment using electricity, water, and moving parts, potential hazards exist.
Do not install the dishwasher near electrical components. Keep the dishwasher away from
open flames.
•
•
Install and level your dishwasher on an uncarpeted floor that can support its weight.
Your dishwasher must be properly grounded. Never connect it to an ungrounded outlet. See
page 7 for more information on grounding your dishwasher.
•
•
Connect the ground wire to the green ground connector in the terminal box.
After the dishwasher is installed, check that the drain hose is properly connected and
that there is no leakage from the hose connectors. If the drain hose is loose, it may cause
property damage.
•
•
The water supply line is susceptible to breakage. As time goes by, it becomes less flexible.
Check the line periodically. If it is swollen, torn, cut, or there is a water leak, replace it
immediately.
To safely operate this appliance, familiarize yourself with its operations and exercise care
when using it.
SAVE THESE INSTRUCTIONS
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•
•
Do not put gasoline, solvents, or other flammable materials inside the dishwasher. Do not
wash dishes exposed to these materials.
Keep your dishwasher detergent out of the reach of children. Detergent has an adverse
effect on human organs. It contains elements for polishing and is corrosive. Avoid letting the
detergent come into contact with your skin and eyes.
•
•
•
•
Do not push or place pressure on the door when it is open, as this may damage the
dishwasher or cause harm.
Do not allow children to play in or on the dishwasher. They may harm themselves or damage
the dishwasher.
Disconnect the power cable (or set the circuit breaker to off) before servicing your
dishwasher.
Do not repair, replace, or service any part of your dishwasher yourself. Disassembly, repairs,
and modifications are permitted by authorized service technicians only. Work done by an
unauthorized person may void your warranty.
•
Before disposing of your dishwasher, remove the door of the washing compartment or the
door latch so that children or small animals cannot get trapped inside.
•
If the dishwasher is left unused for an extended period of time, turn off the water supply.
This dishwasher is intended for residential use only.
•
BEFORE USING YOUR DISHWASHER
WARNING
WARNING
Tip-Over Hazard
-
-
-
Do not use the dishwasher until it is correctly installed.
Do not push down on an open door.
Do not place excessive weight on the open door.
Electric Shock Hazard
Failure to follow these instructions can result in death, fire, or electric shock:
-
-
-
Electrically ground the dishwasher
Connect the ground wire to the green ground connector in the junction box.
Do not use an extension cord.
SAVE THESE INSTRUCTIONS
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setting up your dishwasher
Be sure to have your installer follow these instructions closely so that your new
dishwasher works properly and that you’re not at risk of injury when washing
dishes.
UNPACKING YOUR DISHWASHER
•
Once your new dishwasher has been delivered to you, carefully unpack it and check for any damage.
If the dishwasher has been damaged, make note of it on the waybill and keep a copy.
Do not install the dishwasher, and contact Samsung Customer Service at the number listed below.
•
•
If there is no damage to the product, you can proceed with the installation. If you are going to install it
yourself, make sure to read through the installation guide and follow the directions inside.
After unpacking your dishwasher, keep the packaging out of the reach of children to ensure their safety.
CHECKING PARTS
When your dishwasher has been unpacked, make sure you’ve received all the parts shown below.
If your dishwasher was damaged during shipping, or if you do not have all the parts, contact Samsung
Customer Service at 1-800-SAMSUNG (726-7864)
Top nozzle
Lower nozzle
Water reflector
Dispenser
Vapor vent cover
Base
Control panel
Door
Upper nozzle
Upper rack
Lower rack
Cutlery rack
3rd rack
3rd rack PAD
Accessory parts - User/Installation manual, Installation Kit, Drain Hose, Holder Drain Hose,
Hose Clamp, Kick Plate, 3rd Rack PAD.
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MEETING INSTALLATION REQUIREMENTS
Electrical supply and grounding
To prevent the risk of fire, electric shock, or personal injury, all wiring and grounding must be
done in accordance with the National Electrical Code ANSI/FNPA, No. 70 Latest Revision and
local codes and ordinances. It is the personal responsibility of the appliance owner to provide
adequate electrical service for this appliance.
Never use an extension cord.
CAUTION
When preparing for installation, ensure that your power supply provides:
•
An individual 120 Volt, 60Hz branch circuit serving only your dishwasher with a 15 AMP fuse
or circuit breaker
Your dishwasher must be grounded. If your dishwasher malfunctions or breaks down, grounding
will reduce the risk of electric shock by providing a path of least resistance for the electric
current.
Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.
WARNING
GROUNDING INSTRUCTIONS
For a permanently connected appliance:
This appliance must be connected to a grounded metal, permanent wiring system, or an
equipment-grounding conductor must be run with the circuit conductors and then connected to
the equipment-grounding terminal or lead on the appliance.
Water supply
The hot water supply line pressure must be between 20~120 psi (140~830 kPa).
Adjust the water heater to deliver water between 120 ˚F (49 ˚C) ~ 149 ˚F (65 ˚C).
Most plumbing supply stores sell water supply lines of various lengths up to 10 feet
(305 cm) long.
You can reduce the risk of leaks and water damage by:
•
•
•
Making water faucets easily accessible.
Turning off faucets when the dishwasher is not in use.
Periodically checking for leaks at water supply line fittings.
Before using your dishwasher for the first time, check all connections at the water supply valve
and faucets for leaks.
WARNING
Flooring
For safety, your dishwasher must be installed on a solidly constructed floor.
Never install your dishwasher on a platform or poorly supported structure.
Your dishwasher must be properly installed in accordance with the Installation Guide before you use it.
If you did not receive an Installation Guide with your dishwasher, you can obtain one by visiting our website
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using your dishwasher
WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT
SAFETY INSTRUCTIONS before operating this appliance.
WARNING
CONTROL PANEL
DW80H9970 / DW80H9950 Series
1
2
3
4
5
6
7
8
9
10
11
DW80H9930 Series
When you press the Power button, the light of the most recently finished cycle
turns on. When the cycle you selected has finished, all other indicator lights
are turned off and the "End" light is illuminated for some minutes. Then, the
Power turns off automatically.
1
Power
Select the appropriate wash cycle depending on the soil level of your dishes.
After you select a cycle, the Cycle On light for that cycle lights. Also, the Upper
and Lower zone lights turn on by default.
If you want to change the cycle once it has started, press the Reset
button and turn off the dishwasher. Then, turn on the dishwasher again
and select a new cycle.
2
Cycle Selector
Self Clean
The default cycle is Normal.
When turning on the dishwasher after it has been reset, the last run cycle
is selected by default.
Select this option to clean the dishwasher TUB. Run with the dishwasher
(on some models) empty. The Upper and Lower options are turned off by default.
3
4
When you select Upper, only the upper rack nozzle is activated. The lower
nozzle will not operate.
Use this feature to wash a small load of dishes or glasses placed in the upper
rack.
Upper
(on some models)
When you select Upper, place dishes, glasses, etc. in the upper rack
only. The dishwasher will not wash items placed in the lower rack.
Selecting Upper reduces both the cycle time and the amount of electricity
consumed.
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When you select Lower (Lower Rack - Only), only the lower rack nozzle is
activated. The upper nozzle will not operate.
Use this feature to wash a small load of dishes or glasses placed in the lower
rack.
When you select Lower (Lower Rack - Only), place items, glasses, etc.
in the lower rack only. The dishwasher will not wash items placed in the
upper rack.
Selecting Lower (Lower Rack - Only) reduces both the cycle time and the
amount of electricity consumed.
Lower
(on some
5
models) /
Lower Rack - Only
(on some models)
If you want to wash heavily soiled items such as pots and pans, select
the Zone Booster option. (This option consumes slightly more water and
energy.)
Select Zone Booster L option: Applies intensive washing power to the
left part of the lower rack.
Select Zone Booster R option: Applies intensive washing power to the
right part of the lower rack.
Select both Zone Booster L & R options: Applies intensive washing
power to the whole lower rack.
Selecting a Zone Booster option does not turn off the Upper Nozzle.
Select this option to reduce washing time.
Speed Booster
(on some models)
6
With the Sanitize option selected, the water temperature is increased to
162 ˚F (72 ˚C) in the final rinse cycle for high temperature sanitization.
If you select the Sanitize option, the "Sanitize" lamp blinks when the water
temperature reaches the sanitary temperature (over 155 ˚F (68 ˚C)), and then
remains illuminated until the Sanitize option ends. When you open the door or
press the Power button, the "Sanitize" lamp turns off.
You cannot select the Sanitize option if you select the Delicate cycle.
7
Sanitize
The Sanitize feature operates in accordance with NSF/ANSI Standard
184 for Residential Dishwashers. Certified residential dishwashers are
not intended for licensed food establishments. Your dishwasher is NSF
Certified.
The cycle that is NSF certified is the Normal Cycle with the Sanitize option
selected.
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using your dishwasher
Use this option when you want to dry your dishes more completely.
The temperature rises to 162 ˚F (72 ˚C) in the final rinse cycle and dry time is
increased.
If you select the this option, electricity consumption is increased.
The next time you use the dishwasher, the Dry+ option will be selected
automatically and applied to the next cycle. You can turn off the Dry+ option
by pressing the Dry+ button.
You cannot select the Dry+ option if you select the Delicate cycle.
*Child Lock : This option allows you to lock the buttons on the control panel -
except the Power button - so children cannot accidently start the dishwasher
by pressing the buttons on the panel. Only the Power button remains active.
8
Dry+ / Child Lock
To lock or unlock the buttons on the control panel, press and hold the
Dry+/Child Lock button for three (3) seconds.
-
-
-
When the Power is On : Press and hold the "Dry+/Child Lock" button for
three (3) seconds.
When the Power is Off : Push the Power button first, and then press and
hold the "Dry+/Child Lock" button for three (3) seconds.
Child Lock remains active until you turn it off. You cannot select cycles or
options or start the dishwasher when Child Lock is on.
Displays cycle time and remaining hours and minutes, Delay Start hours, and
Error messages.
If an error occurs during an operation, an error message is displayed with a
warning sound.
Refer to the information codes page.
Child Lock indicator
-
Turns on if the Child Lock is set (or the dishwasher is in the standby or
pause modes).
-
-
Turns off while the dishwasher is operating.
When Child Lock is on, the Child Lock indicator blinks for several
seconds if any button except the Power button is pressed.
Self Clean indicator
9
Display
-
Turns on when the Self Clean option is enabled (or the dishwasher is
in the standby or pause modes), but turns off while the dishwasher is
operating.
-
-
Blinks for 5 seconds every 20 to 22 cycles.
The cycle counter disappears when the Self Clean operation is complete
or when the dishwasher reaches the 23rd cycle without the Self Clean
cycle being used. (The Reset or Self Clean operation is not counted by
the cycle counter.)
Rinse Refill indicator
-
Turns on if the dishwasher runs out of rinse aid (or the dishwasher is in
the standby or pause modes).
-
Turns off while the dishwasher is operating.
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Lack of salt indicator (*applicable models only)
-
Turns on when the water softener runs out of salt. (or the dishwasher is
in the standby or pause modes.)
-
Turns off while the dishwasher is operating.
Delay a cycle for up to 24 hours in one-hour increments. To increase the delay
start time, press or hold the Delay Start button. The hour displayed indicates
the time at which the wash will be started.
-
After setting the delay time, press the Start button, and then close the
door to start the cycle.
10
Delay Start
-
If you want to change the delay time once the dishwasher has started,
press the Reset button and turn off the dishwasher. Then, turn on the
dishwasher again and select a new cycle with a new delay setting.
To start a cycle, press the Start button before closing the door.
*Reset : To cancel a currently running cycle and drain the dishwasher, press
and hold the Start button for three (3) seconds.
11
Start
Once the dishwasher is reset, select a cycle and option, and then press Start
to restart the dishwasher.
You can select options (Self Clean, Upper, Lower, Speed Booster, Sanitize, Dry+, Delay Start) before
starting a cycle. If you change the cycle after selecting an option, the original cycle is reset.
To prevent the touchpad from losing response sensitivity, follow these instructions:
-
-
-
Touch the center of each keypad using one finger. Do not push.
Clean the touch control’s surface regularly with a soft, damp cloth.
Be careful not to touch more than one touch key pad at a time, except as directed.
When you pause a cycle by opening the door during operation, press the Start button before closing
the door to continue the cycle.
O O X
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using your dishwasher
CYCLE SELECTOR
1
2
3
4
5
This cycle detects the level of soil and automatically initiates the optimal cycle
after a few minutes of operation.
1
Auto
Use this cycle for normally soiled dishes.
The energy-usage label is based on this cycle.
2
3
Normal
Heavy
Use this cycle for heavily soiled dishes.
Use this cycle for soiled fragile items such as glasses.
4
5
Delicate
You cannot select the Zone Booster, Dry+, or Sanitize option if you select
this cycle.
Use this cycle when you need to wash dishes quickly. It takes about 1 hour.
You cannot select the Speed Booster or Zone Booster option if you select
Express 60'
this cycle.
PROGRESS DISPLAYS
DW80H9970 Series
DW80H9950 Series
When the dishwasher is in a wash portion of a cycle, the first
arrow light is illuminated and the remaining time is displayed.
1
2
3
Wash
Rinse
Dry
When the dishwasher is in a rinse portion of a cycle, the
second arrow light is illuminated and the remaining time is
displayed.
When the dishwasher is in a drying portion of a cycle, the third
arrow light is illuminated and the remaining time is displayed.
After the dishwasher has completed all portions of a cycle, all
other indicator lights are turned off.
The dishwasher chimes and End is displayed for several
4
Clean
minutes.
When the dishwasher starts a cycle, the light that corresponds to the current operation turns on to
show the progress of the cycle.
DW80H9930 Series
On DW80H9930 series dishwashers, the Pocket LED lights when the dishwasher operates.
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BASIC GUIDELINES
1. Open the door and load your dishes (see page 16-19).
-
Place dishes into the upper and lower racks, unless you have selected the Upper or Lower
(Lower Rack - Only) option.
-
-
Remove any food remains from the dishes before placing them in the rack(s).
After placing the dishes into the racks, turn the upper nozzles to make sure none of the dishes will
block nozzle rotation.
-
Make sure the dishes will not prevent the detergent dispenser from opening.
2. Add detergent to the dispenser (see page 20).
-
-
Make sure to use only automatic dishwasher detergent.
Refer to "Using detergent" on how to add detergent.
3. Press the Power button.
-
-
When you press the Power button, the cycle light of the most recently finished cycle lights up.
If "Rinse Refill" Indicator is illuminated, you should refill the rinse aid dispenser to improve washing
and drying performance.
4. Select an appropriate cleaning cycle depending on the soil level of the dishes. (see pages 12 and 24).
-
-
-
Press the appropriate Cycle button.
When you press a Cycle button, the cycle indicator light is illuminated.
For information about selecting a cycle according to the soil level of the dishes, see "Cycle
selector".
5. Press the Start button, and then close the door.
-
-
Push the racks back so that they are in place, and then press the Start button and close the door.
Make sure to close the door firmly. If the door is slightly ajar, the selected cycle will not start
automatically.
-
The dishwasher will start draining after a few seconds, and then start the cycle you selected.
6. When the wash cycle is completed.
-
-
The "End" light illuminates and the dishwasher sounds a chime.
The power is automatically turned off after a few minutes.
If you want to load more dishes or pause the dishwasher while it is already running, make sure to open
the door slowly and carefully as there is a possibility of injury from the hot steam or water inside the
dishwasher.
CAUTION
(If the door is opened while the dishwasher is running, a safety mechanism is activated and stops the
cycle.) To resume operation, press the Start button, and then close the door.
Note that adding dishes several minutes after the dishwasher started operating may affect the
performance.
You should use rinse aids for better drying performance. You can further improve drying performance
by also selecting the Dry+ option.
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using your dishwasher
Touch Controls
Touch controls allow you to operate the dishwasher easily.
•
•
•
They are convenient to operate, requiring only a soft touch.
Have a simple and stylish design.
Are easy to clean.
If you have children or you want to clean the Control Interface, we recommend activating
the Child Lock feature to lock the control buttons.
-
-
-
Children will not be able to accidently start the dishwasher by touching the controls with
this option selected.
If a cycle is running, the buttons will not respond. (except the Power button and Child
Lock & Reset options)
If dishwasher is off, only the Power button responds.
Delay Start
When you select the Delay Start option, your dishwasher will begin the selected cycle when the
delay time expires.
The Water Reflector Interference Alarm:
•
The water reflector interference feature automatically detects obstacles in the tub. If it detects
an obstacle, the display blinks and the dishwasher chimes for several minutes. If an obstacle
is detected at the end a cycle, End blinks for several minutes.
•
Remove any obstacles in the bottom of the dishwasher.
Setting Mode
The Setting Mode lets you change the dishwasher's sound setting and LED brightness setting.
To enter the Setting mode, press the Delay Start + Sanitize buttons for 3 seconds while
the dishwasher is on. Press the Sanitize button to select a sub-setting menu and press the
Delay Start button to change a setting.
-
Sound Setting: Press the Sanitize button until "S on" or "SoFF" is displayed. To change
the setting, press the Delay Start button. "SoFF" means that the sound is off for all cycles.
The dishwasher maintains the Sound Setting you have selected until you change it.
-
Pocket LED Brightness Setting: Press the Sanitize button until "B0 ~ B5" is displayed.
The higher the number, the brighter the LEDs. To change the setting on an H9930 series
dishwasher, press the Delay Start button.
When using the dishwasher, try to arrange the dishes properly as described on page 16.
WARNING
•
You should remove food remains such as bones, fruit seeds, etc. and any other waste such
as toothpicks, paper, etc. from the dishes as these may cause damage to the dishes, create
noise, or cause the dishwasher to malfunction.
•
•
Select the appropriate cycle depending on the level of soil and the type of dishes.
Use only the proper amount of detergent and rinsing agent.
Do not wash the following items
WARNING
•
•
•
Acrylic or Aluminum items: Acrylic and aluminum items can discolor dishes with printed
gold rim decoration and mar other items.
Dishes treated with adhesive: Treated plastics can come apart. Wood, ivory, copper, and tin
glued to dishes can come loose.
Plastics with a temperature tolerance less than 194 ˚F (90 ˚C): Thin plastics wash and dry
poorly, and may be damaged by elevated wash temperatures.
•
•
Tin: Tin should be washed by hand and dried immediately as it can rust.
Wooden utensils: Wooden items can crack.
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ADJUSTING THE ANGLE OF THE PLATE SUPPORTS
You can adjust the angle of the tines in the upper rack to three different positions to match the size and
shape of your dishes. To adjust the tines, grasp the handle at the back of the rack, and then push it left or
right. See the illustration below.
In the lower rack, you can easily fold down the fold-down tines to make room for large items such as pots
and pans. Remove the rack from the dishwasher, and then fold down the tines one at a time. See the
illustration below.
Upper rack
Lower rack
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using your dishwasher
ADJUSTING THE HEIGHT OF THE UPPER RACK
You can adjust the height of the upper rack in your Samsung dishwasher so that the lower rack can
accommodate larger sized dishes. Depending on where you set the upper rack height, the lower rack can
accommodate plates up to 12 in. (30 cm) in diameter and the upper rack can accommodated plates up to
8 in. (20 cm) in diameter.
1. To lower the upper rack by 2 in. (5 cm), pull
the adjust handles located at the left and
right sides of the upper rack, and then push
the upper rack downwards slightly at the
same time.
2. To raise the upper rack, just pull the upper
rack upwards. The adjuster handle will latch
and the upper rack will move to the high
position.
We recommend adjusting the height of
the upper rack before loading dishes into
CAUTION
the rack. If you adjust the the rack after
loading the dishes, you may damage the
dishes. If you do not adjust with left and right handle together, the dishwasher door may not close
properly.
Pull out the upper rack from the tub until it is fully revealed before adjusting the upper rack.
LOADING THE LOWER RACK
Load cookware (pots, pans, etc.), up to 14 in. (36 cm) in diameter into the lower rack. The lower rack has
been especially designed for dinner dishes, soup bowls, plates, pots, lids, and casserole dishes.
Load your plates into the center column of the rack so that their top sides face each other. Load large items
such as pans and pots into the dishwasher so their inner cavities face downwards. We recommend loading
cups, stemware, and small plates into the upper rack.
See the recommended loading patterns below.
8 place setting
10 place setting
12 place setting
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4:15:30
LOADING THE UPPER RACK
The upper rack has been designed for small plates, mugs, glasses, and plastic items marked "dishwasher
safe". Load your plates into the dishwasher so that their top sides face each other.
Make sure the loaded dishes do not interfere with the rotation of the nozzle which is located at the bottom
of the upper rack. (Check this by rotating the nozzle by hand.)
When loading dishes, pull the upper rack out sufficiently so you can load it without striking the counter
above.
8 place setting
10 place setting
12 place setting
Using the glass support
You can load cups or glasses onto the glass support. This is also
very convenient for washing wine glasses. Hang your wine glasses
onto the pegs of the glass support.
You can fold the glass support back when it is not being used.
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using your dishwasher
USING THE 3RD (CUTLERY) RACK (ON SOME MODELS)
Loading the cutlery rack
<Place items randomly or regularly.>
In addition to the standard cutlery basket in the lower rack, some models come with a cutlery
rack.
The cutlery rack is best suited for flatware and cooking or serving utensils. You can place cutlery
and utensils randomly or regularly on the cutlery rack.
Heavily soiled utensils or items with baked on foods should be placed in the lower cutlery basket
for the most effective cleaning.
Removing the Cutlery Rack
The entire cutlery rack can be removed if more space is needed on the upper rack for larger
items.
Loading the cutlery pad
<Place items randomly or regularly.>
Some models come with a removable, foldable cutlery pad along with a cutlery rack. To use,
place the pad on the cutlery rack. and then place cutlery and serving and cooking utensils on the
pad in a random or regular fashion. After a wash cycle is complete, and the cutlery and utensils
are dry, you can fold the pad and carry the cutlery and utensils in the pad to their storage
locations.
It is advisable not to move the pad while it is wet.
Wait until the pad is dry.
The pad dries quickly after a wash cycle when exposed to
air for a few minutes.
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Loading large items into the Zone Booster Areas
You can load large items such as pots and pans into the left
and/or right sides of the lower rack - the Zone Booster areas -
for more effective cleaning. When you select the Zone Booster
option, an additional, powerful jet is activated and directed at
items in the Zone Booster areas. Make sure pot handles and
other items do not interfere with the rotation of the nozzles and
the water reflector.
USING THE CUTLERY BASKET
The cutlery basket consists of two compartments.
You can place each knife, spoon, or fork separately into the cutlery stands
in the basket’s covers to prevent chipping and discoloration.
DO NOT let any item extend through the bottom.
1
2
3
4
5
1
Small forks
2
Spoons
3
Knives
4
Large spoons and forks
Salad fork, Tea spoon
Dinner fork, Dinner spoon
5
6
Medium-sized forks
Remaining items
8 place setting
10 place setting
12 place setting
The cutlery stands as seen from above with the suggested placement of cutlery items. Match the numbers
in the diagram to the numbers in the list of cutlery items above.
You can use the cutlery basket with the covers open.
Refer to the illustration to the right.
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using your dishwasher
USING DETERGENT
All dishwasher cycles require detergent in the detergent compartment.
Add the correct amount of detergent for the selected cycle to ensure the best performance.
Use dishwasher detergent only. Regular detergent produces too much foam, which may decrease the
dishwasher’s performance or cause it to malfunction.
CAUTION
Do not swallow dishwasher detergent. Avoid breathing in the fumes. Dishwasher detergent contains
irritants and caustic chemicals that can induce respiratory conditions. If you have swallowed
WARNING
dishwasher detergent or inhaled the fumes, seek medical attention immediately.
Keep dishwasher detergent out of the reach of children.
WARNING
Filling the detergent dispenser
1. Open the detergent dispenser flap by pushing the detergent
dispenser release catch.
The flap is always open at the end of a dishwashing cycle.
2. Add the recommended amount of detergent to the main
wash detergent compartment.
3. Close the flap by sliding it to the left and then pressing it
down.
4. For better cleaning result, especially if you have very dirt
items, pour a small amount (about 1/2 of an ounce or 15 g)
of detergent onto the door.
The additional detergent will activate during the pre-wash
phase.
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The cover opens automatically to dispense the detergent during the wash.
AMOUNT OF DETERGENT
CYCLE
Main wash dispenser
Onto the door for pre-wash
Auto, Normal
3/4 oz (20 g)
1/3 oz (10 g)
Heavy, Express 60'
Delicate
1 oz (30 g)
1/2 oz (15 g)
1/5 oz (5 g)
3/4 oz (20 g)
The numbers inside the dispenser refer to grams.
USING RINSE AID
Filling the rinse aid reservoir
When the Rinse Refill indicator lights up on the control panel, refill with rinse aid.
Your dishwasher has been designed to use liquid rinse aid only.
Using a powdered rinse aid will clog the reservoir opening and cause the dishwasher to
malfunction.
Rinse aid improves the drying performance of the dishwasher.
Do not add regular detergent to the rinse aid reservoir.
CAUTION
1. Remove the rinse aid reservoir cap by rotating it
counterclockwise.
2. Fill the rinse aid reservoir with rinse aid.
Use the viewing port when filling the rinse aid reservoir.
Do not fill the reservoir above the full level indicator.
Excess rinse aid can overflow during the wash cycle.
CAUTION
3. Turn the rinse aid indicator dial to a number between 1 and
6. The higher the number, the more rinse aid the dishwasher
uses. If you are unable to rotate the rinse aid dial easily, try
using a coin.
4. Close the rinse aid reservoir cap by rotating it clockwise.
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cleaning and maintaining your
dishwasher
Keeping your dishwasher clean improves its performance, reduces unnecessary
repairs, and lengthens its life.
CLEANING THE EXTERIOR
It’s best to clean spills on the outside of your dishwasher as they occur. Use a soft, damp cloth on the
control panel to gently wipe away spills and dust. Do not use benzene, wax, thinner, chlorine bleach, or
alcohol. These materials may discolor the door panel and other outer surfaces and cause stains. Do not
clean the dishwasher by sprinkling water over it and avoid letting water come into contact with any of the
electrical parts.
If your dishwasher has a stainless steel door panel, you can clean it with a stainless steel cleaner for
Home Appliances or similar product using a clean, soft cloth.
CLEANING THE INTERIOR
Clean the interior of your dishwasher periodically to remove any dirt or food particles. Wipe the inside of
the dishwasher and the inner part of the door with a wet dishcloth. We recommend filling the detergent
dispenser with dish detergent, and then running the dishwasher empty periodically using the Self Clean
option. This will keep your dishwasher clean.
If white spots and odor are still present in your dishwasher, run the Self Clean option with the dishwasher
empty and without detergent until it flushes. Then, interrupt the cycle and put an 8 ounce cup of white
vinegar into the lower basket. Close the dishwasher and let the cycle finish.
Do not remove the tub front seal (the long rubber seal enclosing the opening of the dishwasher).
CAUTION
CLEANING THE NOZZLES
If your dishwasher does not seem to be cleaning adequately or the nozzles seem clogged, you can clean
each of the nozzles. When removing the nozzles, take care as they may break.
Upper nozzle
1. Pull the upper rack towards the front
2. Check whether the nozzle holes are clogged
by food particles.
3. If cleaning is needed, remove the nozzle.
4. To remove the nozzle, unfasten and remove
the nut, and then remove the nozzle.
5. Clean the nozzle, re-insert it, and fasten the
nut.
6. When fastening the nut, turn it firmly by
hand.
7. Check whether the nozzle is engaged
correctly by rotating it by hand.
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Top nozzle
1. Check whether the nozzle holes are clogged
by food particles.
1
2. If cleaning is needed, remove the nozzle.
2
3. To remove the nozzle, pull out the upper
rack first, unfasten the nozzle cap by turning
it counterclockwise, and then remove the
upper nozzle.
4. Clean the nozzle, re-insert it, and then fasten
the nozzle cap to the nozzle by turning the
cap clockwise.
Cap
nozzle
5. Check whether the nozzle is engaged
correctly by rotating it by hand.
CLEANING THE FILTER
1. Remove the lower rack first.
2. Rotate the filter handle counterclockwise to unfasten the filter
compartment door.
3. Remove the filter door, and then the
flat micro filter underneath.
Filter with handle
Flat micro filter
4. Remove any dirt or other remains
from the micro filter and the filter door,
and then rinse them under running
water.
5. Re-install the flat micro filter, and then the filter door.
6. Rotate the filter door handle clockwise to lock the filter door.
Once a month, clean the filter for better washing performance.
If the filter door does not close properly, cleaning performance will be decreased.
CAUTION
STORING YOUR DISHWASHER
If you need to store your dishwasher for an extended period of time, first drain and disconnect it. If you
leave water in the hoses and internal components, you can damage the dishwasher.
After draining and disconnecting the dishwasher, be sure to turn off the water supply valve and circuit
breaker.
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cycles
CYCLE CHART
( : Basic, : Optional step)
Cycle
Pre-wash1
Pre-wash2
Main wash
Rinse1
Rinse2
Rinse3
Rinse4
Auto
138 ˚F (59 ˚C)
Normal
143 ~ 118 ˚F
(62 ~ 48 ˚C)
Heavy
Delicate
149 ˚F (65 ˚C)
122 ˚F (50 ˚C)
Express 60'
140 ˚F (60 ˚C)
Last Rinse
[Sanitize]
Cycle
Dry
Water [gal(ℓ)]
6.39 ~ 3.69
(24.2 ~ 14 ℓ)
Auto
136 ˚F (58 ˚C)
[162 ˚F (72 ˚C)]
6.34 ~ 2.85
(24 ~ 10.8 ℓ)
Normal
136 ˚F (58 ˚C)
[162 ˚F (72 ˚C)]
6.31
Heavy
Delicate
158 ˚F (70 ˚C)
[162 ˚F (72 ˚C)]
(23.9 ℓ)
4.59
(17.4 ℓ)
149 ˚F (65 ˚C)
3.69
(14 ℓ)
Express 60'
149 ˚F (65 ˚C)
[162 ˚F (72 ˚C)]
•
•
•
•
The numbers in parentheses in the Last Rinse column represent the temperature when you select
Sanitize.
When you select the Auto or Normal cycle, you can eliminate optional steps depending on the soil level
of the dishes.
The water consumption and wash time varies depending on the steps or options you add, and on the
pressure and temperature of the supplied water.
When the Rinse Aid is empty, wash time and Last Rinse temperature can increase a little.
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troubleshooting
CHECK THESE POINTS IF YOUR DISHWASHER…
PROBLEM
POSSIBLE CAUSE
SOLUTION
The door is not closed completely. Check if the door is latched and closed
completely.
No cycle is selected.
Select a proper cycle.
The power cable is not connected. Connect the power cable properly.
Will not start.
The water supply does not work.
The Control Panel is locked.
A circuit breaker is open.
Check if the water supply valve is open.
Unlock the child lock, (See page 10.)
Reset the circuit breaker.
Cold water is being supplied.
Check if the water supply line is connected
to a hot water supply.
(Additional time is required to heat cold
water.)
It’s taking too long
with an operation or
cycle.
The cycle selected was unsuitable. Select a cycle according to the number and
soil level of the dishes, as directed in this
manual.
The water temperature is low.
Connect the water supply line to a hot
water supply.
For best performance, the temperature of
the supplied water should be 120 ˚F (49 ˚C).
Low water pressure.
The water is too hard.
The water pressure should be between
20 and 120 psi (140 ~ 830 kPa).
Use a commercial dishwasher cleaner.
Use high-quality, fresh detergent with rinse
aid.
Dishwasher detergent was not
used.
Use automatic dishwasher detergent.
We recommend a powder or gel type
dishwasher detergent.
There are food
particles remaining
on dishes.
(Not cleaning
properly.)
Detergent remains in the
dispenser.
Make sure large items such as cookie
sheets, cutting boards, or contaners, etc.
are not blocking the detergent dispenser
and preventing it from opening properly.
Rearrange the dishes so they do not
interfere with detergent dispenser
operation.
There is no rinse aid.
A nozzle is clogged.
Check the dispenser and add rinse aid.
Use liquid type rinse aid.
Clean the nozzle. See pages 22 and 23.
The dishes are improperly loaded. Rearrange the dishes so they do not
interfere with nozzle rotation and detergent
dispenser operation.
Too many dishes have been
loaded.
Load only an appropriate number of dishes.
Load your dishes as recommended.
(See page 16.)
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troubleshooting
PROBLEM
POSSIBLE CAUSE
The water supplied is soft and too Underload the dishwasher and use a rinse
much detergent was used. aid to minimize this.
Aluminum dishes were included in Remove the marks on the dishes using a
SOLUTION
Leaves glasses with
a light film.
the wash load.
low sensitivity cleaner.
Leaves a yellow
or brown film on
the inside of the
dishwasher.
This is caused by coffee and tea
soils.
Remove the soils using a spot cleaner.
There is no rinse aid in the
dispenser.
Check the dispenser and add rinse aid.
Use a liquid type rinse aid.
The temperature of the water
is low when the dishwasher is
running.
Connect the water supply line to a hot
water supply.
Use rinse aid with the Sanitize option.
Does not dry dishes
well.
Too many dishes have been
loaded.
Proper loading of items can affect drying.
Load your dishes as recommended.
(See page 16.)
Glasses and cups with concave
bottoms hold water. This water
may spill onto other items when
unloading.
After finishing the cycle, empty the lower
rack first and then the upper rack. This will
prevent water dripping from the upper rack
onto the dishes in the lower rack.
Water was left over from an
incomplete cycle.
Insert detergent without loading dishes,
and run the Normal cycle to clean the
dishwasher.
The Drain Hose is obstructed.
Contact a qualified service technician to
remove any obstruction from the drain
hose.
Has a bad odor.
The dishwasher is not used daily
With the dishwasher empty and no
or soiled dishes are left in unit too detergent, place a glass with 8 ounces of
long.
vinegar upright into the lower rack, and
then run a Normal cycle.
Sound is generated when the
dispenser cover is open and the
drain pump is operating in an early
stage.
This is normal operation.
The dishwasher is not level.
Ensure the dishwasher is level.
Is too noisy.
Foreign material (a screw, a plastic Contact a qualified service technician to
piece) is in the pump chamber.
remove foreign material from the pump
chamber.
There is a ‘chopping’ sound
because a nozzle is bumping
against the dishes.
Rearrange the dishes.
The nozzle hole is clogged with
food particles.
Clean the nozzle hole.
See pages 22 and 23.
Does not have a
smoothly rotating
nozzle.
The nozzle is blocked by a dish or After placing the dishes into the racks,
pot and cannot rotate.
rotate the nozzles by hand to check
whether any of the dishes interfere with
them.
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PROBLEM
POSSIBLE CAUSE
SOLUTION
Water won’t
pump out of the
dishwasher.
The drain is clogged.
Contact a qualified service technician to
remove any obstruction from the drain hose
and check the drain pump operation.
Has a bent upper
rack after loading
dishes.
The dishes are not loaded
properly.
Load your dishes as recommended.
(See page 16.)
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troubleshooting
INFORMATION CODES
The Control Panel displays information codes to help you understand what is occurring with your
dishwasher. If you see any of the codes listed below, you should select the Reset option, and then follow
the instructions in the Solution column.
CODE SYMBOL MEANING
SOLUTION
tE
HE1
HE
1E
Temperature Sensor error
Heater error
Functional error. With the dishwasher empty, add
detergent, and then run a cycle.
If the problem continues, go to your house
circuit breaker panel, set the dishwasher’s
circuit breaker switch to off, and then contact an
authorized Samsung service center.
High temperature heating error
Low water level error
Half load function error
PE
Check if flatware or dishware interferes with
the water reflector and the water reflector does
not operate as a result.
If this happens without any interference, close
the water supply valve and contact an authorized
Samsung service center.
7E
Reflector function error
4E
Check whether the water supply valve is closed,
the water supply is suspended, or the water
inlet valve or line is frozen or clogged by foreign
particles.
If the problem continues, close the water supply
valve, and then contact an authorized Samsung
service center.
Water supply error
Drain error
4E5
Check whether the drain hose is clogged or
folded. If the problem continues, close the water
supply valve, and then contact an authorized
Samsung service center.
5E
OE
LE
Over-level water error
Leakage
Functional error. Close the water supply valve
and go to your house circuit breaker panel, set
the dishwasher’s circuit breaker switch to off,
and then contact an authorized Samsung service
center.
bE2
3E
Button error
Functional error. Turn off the dishwasher and try
to start it again.
If the problem continues, contact an authorized
Samsung service center.
AE
Communication Error
bE3
AE6
For any codes not listed above, call 1-800-SAMSUNG (726-7864)
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appendix
HELPING THE ENVIRONMENT
•
Your dishwasher is manufactured from recyclable materials. If you decide to dispose of it, please
observe local waste disposal regulations. Cut off the power cable so that the appliance cannot be
connected to a power source.
•
•
Remove the door so that animals and small children cannot get trapped inside the appliance.
Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.
SPECIFICATIONS
Model
DW80H9970US / DW80H9950US / DW80H9930US
Type
Built-in Dishwasher
Wash capacity
15 place setting
20 ~ 120 psi
(140 ~ 830 kPa)
120 V / 60 Hz AC only,
15 A circuit breaker
Power
Used water pressure
Wash Motor : 60 ~ 100 W
Heater : 1100 W
Rated power uasge
Dimensions
(Width × Depth × Height)
23⅞ x 25 x 33⅞ in. (605 x 636 x 860 mm)
Weight
Unpacked 97 lb (44 Kg)
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warranty
SAMSUNG DISHWASHER
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by USA: SAMSUNG ELECTRONICS AMERICA,
INC./CANADA: SAMSUNG ELECTRONICS CANADA, INC. (SAMSUNG) and delivered new, in the original
carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
One (1) Year All Parts and Labor, Five (5) Years Printed Circuit Board, Racking (Labor Charges for in-home
service starting from the 2nd year is customer’s responsibility), and Lifetime Stainless Door Liner & Tub
for leakage. Samsung will replace your unit with same or current model (that is better or equivalent in
functionality) (Labor related to replacement is customer’s responsibility).
This limited warranty begins on the original date of purchase, and is valid only on products purchased and
used in the United States/Canada. To receive warranty service, the purchaser must contact SAMSUNG for
problem determination and service procedures. Warranty service can only be performed by a SAMSUNG
authorized service center. The original dated bill of sale must be presented upon request as proof of
purchase to SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will provide in-home service
during the warranty period at no charge, subject to availability within the contiguous United States/Canada.
In home service is not available in all areas.
To receive in-home service, product must be unobstructed and accessible to the service agent. If service
is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized
service center.
SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein,
with new or reconditioned parts or products if found to be defective during the limited warranty period
specified above. All replaced parts and products become the property of SAMSUNG and must be returned
to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90)
days, whichever is longer.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal,
noncommercial use of this product and shall not apply to the following: damage that occurs in shipment;
delivery and installation; applications and uses for which this product was not intended; altered product or
serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning, or other
acts of nature or God; use of products, equipment, systems, utilities, services, parts, supplies, accessories,
applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG
that damage this product or result in service problems; incorrect electrical line voltage, fluctuations and
surges; customer adjustments and failure to follow operating instructions, maintenance and environmental
instructions that are covered and prescribed in the instruction book; product removal and reinstallation;
problems caused by pest infestations. This limited warranty does not cover problems resulting from
incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for
instructions, or fixing installation errors. SAMSUNG does not warrant uninterrupted or error-free operation of
the product.
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warranty
EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS
OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR
PURPOSE. NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH
RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE
FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY
OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR
INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS
BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE
PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS,
DAMAGE, OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR
PROPERTY ARISING OUT OF THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT. THIS LIMITED
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS
PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation
of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This
warranty gives you specific rights, and you may also have other rights, which vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
In USA
Samsung Electronics America, Inc.
85 Challenger Road Ridgefield Park, NJ 07660
1-800-SAMSUNG(726-7864)
In CANADA
Samsung Electronics Canada Inc.
2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada
1-800-SAMSUNG(726-7864)
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bit.ly/samsungdishwashers
Questions or Comments?
Country
CALL
OR VISIT US ONLINE AT
U.S.A
1-800-SAMSUNG (726-7864)
CANADA
1-800-SAMSUNG (726-7864)
DD81-00149A
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