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6
Edit Personal Greetings
Setting Up Message Alert:
You may also edit/record each one of the greetings (1-9) at any time.
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From the Subscriber Services Menu press [6] for Mailbox Administration.
Press [1] for Message Alert.
Select a greeting number to edit and follow the instructions to record your
greeting. When you are done recording your greeting, you will be able to lis-
ten to the greeting you recorded, save the greeting you recorded and return
to the previous menu, record the greeting again, or exit without saving the
greeting.
There are 4 options available to you:
Press [1] to toggle message alert on and off.
Press [2] to set the schedule when you would like to be notified.
Press [3] to be notified on urgent messages only.
Press [4] to set the destination phone number.
Note: If you record only the greeting assigned to the No-Answer Call
Coverage Condition,then that greeting will play to callers for all Call Coverage
Conditions (No-Answer, Busy, Blocked, Night, and Rejected Caller). In this case,
the salutation part of the greeting should be very general.
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Pager Notification
When this function is activated, the SVMi-8E/SVMi-16E will call your beeper
service and notify you after each message is left in your voice mailbox.
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Edit Mailbox Greeting
Used whenever a caller reaches your mailbox or if you have not recorded any
of the Call Coverage greetings.The way a caller is transferred to your mailbox
greeting directly, is by another subscriber transferring the caller to your mail-
box using the VT (VoiceMail Transfer) key.
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From the Subscriber Services Menu press [6] for Mailbox Administration.
Press [2] for pager notification.
There are 4 options available to you:
This option is available only if the Administrator has assigned you the
'Mailbox Greeting Option' feature.
Press [1] to toggle pager notification on and off.
Press [2] to set the schedule when you would like to be paged.
Press [3] to be notified on urgent messages only.
Press [4] to set the pager phone number.
Example:“Hi, this is John Smith. Please leave me a message, I will call you as
soon as I can.”
Note: This greeting will only play if none of the 5 personal greetings has
played to the caller. A common usage for this Greeting is when another
Subscriber is talking with a caller and uses the VT key on their phone to trans-
fer the caller directly to your Mailbox.
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Undelete
When this function is activated, the SVMi-8E/SVMi-16E will allow you to
undelete any messages that you have recently deleted (up to the pro-
grammed Daily Maintenance Time, which is set to 3 a.m. by Default the fol-
lowing morning).
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From the Subscriber Services Menu press [6] for Mailbox Administration.
Press [3] for Deleted Messages.
MAILBOX ADMINISTRATION
Deleted voice mail messages are temporarily stored in memory until 3 a.m.
the following day. Select this option to recover ("undelete") previously delet-
ed messages, during this period of time.
The Mailbox Administration menu is used to turn on and off your pager notifica-
tion, message alert options and other message control features.
1
Message Alert
4
Undelivered Retrieval
When this function is activated, the SVMi-8E/SVMi-16E will call any outside or
inside telephone number, after each message is left in your voice mailbox.
When this function is activated, the SVMi-8E/SVMi-16E will allow you to recall
any messages you have sent that have NOT yet been picked up by the recip-
ient.
To hear your message at the remote location when the SVMi-8E/SVMi-16E
calls you, after you pick up the telephone and answer you will be instructed
that there is a message and to enter your password. Simply enter your pass-
word and you will now be logged in.
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From the Subscriber Services Menu press [6] for Mailbox Administration.
Press [4] for Undelivered Messages.
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