Sam4s Cash Register ER 380 User Guide
ER-380/ ER-380M  
Operation and  
Program Manual  
All specifications are subject to change without notice  
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Precaution Statements  
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as  
electrical shock.  
1-1 Safety Precautions  
1. Be sure that all built-in protective devices are  
replaced. Restore any missing protective shields.  
6. Observe the original lead dress, especially near the  
following areas: sharp edges, and especially the  
AC and high voltage supplies. Always inspect  
for pinched, out-of-place, or frayed wiring. Do not  
change the spacing between components and the  
printed circuit board. Check the AC power cord  
for damage. Make sure that leads and  
2. When reinstalling the chassis and its assemblies,  
be sure to restore all protective devices, including  
nonmetallic control knobs and compartment  
covers.  
3. Make sure there are no cabinet openings through  
which people - particularly children - might insert  
fingers and contact dangerous voltages.  
Such openings include excessively wide cabinet  
ventilation slots and improperly fitted covers and  
drawers.  
components do not touch thermally hot parts.  
7. Product Safety Notice:  
Some electrical and mechanical parts have special  
safety-related characteristics that might not be  
obvious from visual inspection. These safety  
features and the protection they give might be lost  
if the replacement component differs from the  
original - even if the replacement is rated for  
higher voltage, wattage, etc.  
4. Design Alteration Warning:  
Never alter or add to the mechanical or electrical  
design of the SECR. Unauthorized alterations  
might create a safety hazard. Also, any design  
changes or additions will void the manufacturer’s  
warranty.  
Components that are critical for safety are  
indicated in the circuit diagram by shading,  
or ( ). Use replacement components that have  
the same ratings, especially for flame resistance  
and dielectric strength specifications.  
(
)
5. Components, parts and wiring that appear to have  
overheated or that are otherwise damaged should  
be replaced with parts that meet the original  
specifications. Always determine the cause of  
damage or over- heating, and correct any potential  
hazards.  
A
replacement part that does not have the same  
safety characteristics as the original might create  
shock, fire or other hazards.  
CAUTION  
There is the danger of explosion if battery is incorrectly  
replaced.  
ATTENTION  
ll y a danger d’explosion s’il y a remplacement incorrect  
de la batterie.  
Remplacer uniquement avec une batterie du même type  
ou d’un type équivalent recommandé par le constructeur.  
Replace only with the same or equivalent type  
recommended by the manufacturer.  
Mettre au rebut les batteries usagées conformément aux  
instructions du fabricant.  
Dispose used batteries according to the manufacturer’s  
instructions.  
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1-2 Servicing Precautions  
WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a  
conflict between the servicing and safety precautions, always follow the safety precautions.  
WARNING: An electrolytic capacitor installed with the wrong polarity might explode.  
5. Check the insulation between the blades of the AC  
1. Servicing precautions are printed on the cabinet.  
plug and accessible conductive parts (examples:  
Follow them.  
metal panels and input terminals).  
2. Always unplug the units AC power cord from the  
6. Insulation Checking Procedure: Disconnect the  
AC power source before attempting to:  
power cord from the AC source and turn the power  
(a) Remove or reinstall any component or assembly  
switch ON. Connect an insulation resistance meter  
(b) Disconnect an electrical plug or connector  
(500V) to the blades of AC plug.  
(c) Connect a test component in parallel with an  
electrolytic capacitor  
The insulation resistance between each blade of the  
AC plug and accessible conductive parts (see  
above) should be greater than 1 megohm.  
3. Some components are raised above the printed  
circuit board for safety. An insulation tube or  
tape is sometimes used. The internal wiring is  
sometimes clamped to prevent contact with  
thermally hot components. Reinstall all such  
elements to their original position.  
7. Never defeat any of the B+ voltage interlocks.  
Do not apply AC power to the unit (or any of its  
assemblies) unless all solid-state heat sinks are  
correctly installed.  
8. Always connect an instrument’s ground lead to the  
instrument chassis ground before connecting the  
positive lead; always remove the instrument’s  
ground lead last.  
4. After servicing, always check that the screws,  
components and wiring have been correctly  
reinstalled. Make sure that the portion around the  
serviced part has not been damaged.  
1-3 Precautions for Electrostatic Sensitive Devices (ESDs)  
1. Some semiconductor (solid state) devices are easily  
damaged by static electricity. Such components  
are called Electrostatic Sensitive Devices (ESDs);  
examples include integrated circuits and some field-  
effect transistors. The following techniques will  
reduce the occurrence of component damage caused  
by static electricity.  
6. Use only an anti-static solder removal device.  
Many solder removal devices are not rated as anti-  
static; these can accumulate sufficient electrical  
charge to damage ESDs.  
7. Do not remove a replacement ESD from its  
protective package until you are ready to install it.  
Most replacement ESDs are packaged with leads  
that are electrically shorted together by conductive  
foam, aluminum foil or other conductive materials.  
2. Immediately before handling any semiconductor  
components or assemblies, drain the electrostatic  
charge from your body by touching a known earth  
ground. Alternatively, wear a discharging wrist-  
strap device. (Be sure to remove it prior to applying  
power - this is an electric shock precaution.)  
8. Immediately before removing the protective  
material from the leads of a replacement ESD,  
touch the protective material to the chassis or  
circuit assembly into which the device will be  
installed.  
3. After removing an ESD-equipped assembly, place  
it on a conductive surface such as aluminum foil to  
prevent accumulation of electrostatic charge.  
9. Minimize body motions when handling unpackaged  
replacement ESDs. Motions such as brushing  
clothes together, or lifting a foot from a carpeted  
floor can generate enough static electricity to  
damage an ESD.  
4. Do not use Freon-propelled chemicals. These can  
generate electrical charges that damage ESDs.  
5. Use only a grounded-tip soldering iron when  
soldering or unsoldering ESDs.  
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Contents  
Getting Started  
1
About the ER-380 / ER-380M ...................................................................................................1  
Unpacking..................................................................................................................................2  
Installing the Paper ....................................................................................................................2  
Basic Features and Functions ....................................................................................................6  
Standard Hardware......................................................................................................6  
Optional Hardware ......................................................................................................6  
Software Features........................................................................................................6  
Front Display...............................................................................................................7  
Rear Display..............................................................................................................10  
Control Lock .............................................................................................................13  
Keyboards..................................................................................................................14  
Memory Clear..........................................................................................................................15  
Memory All Clear .....................................................................................................15  
Initial Clear..............................................................................................................................16  
Operating Instructions  
17  
Function Key Descriptions ......................................................................................................17  
Clerk Sign-On/Sign-Off ..........................................................................................................21  
Direct Sign-On ..........................................................................................................21  
Coded Sign-On..........................................................................................................21  
Receipt On and Off..................................................................................................................22  
Item Registrations....................................................................................................................23  
Open Keyboard PLU Entry.......................................................................................24  
Preset Price Keyboard PLU.......................................................................................24  
Keyboard PLU Repeat Entry.....................................................................................25  
Keyboard PLU Multiplication...................................................................................26  
Keyboard PLU Multiplication with Decimal Point...................................................27  
Split Pricing (Keyboard PLU)...................................................................................28  
Single Item Keyboard PLU .......................................................................................29  
Open Code Entry PLU ..............................................................................................30  
Preset Price Code Entry PLU ....................................................................................30  
Code Entry PLU Multiplication ................................................................................31  
Code Entry PLU Multiplication with Decimal Point ................................................32  
Split Pricing Code Entry PLU...................................................................................32  
Modifier Key.............................................................................................................33  
Price Level Key.........................................................................................................34  
Promo ........................................................................................................................35  
Waste.........................................................................................................................36  
Percent Key Operations...........................................................................................................37  
Preset Percent Discount on an Item...........................................................................37  
Enter a Percent Discount on an Item.........................................................................38  
Percent on Sale Total.................................................................................................38  
ER-380 / ER-380M  
Contents  
•
i
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Coupon on Sale (Vendor Coupon) ............................................................................39  
Coupon on Item (Store Coupon) ...............................................................................40  
Return Merchandise Registrations...........................................................................................41  
Voids and Corrections .............................................................................................................42  
Error Correction (Void Last Item).............................................................................42  
Void Previous Item....................................................................................................42  
Cancel........................................................................................................................43  
Void Position Operations ..........................................................................................43  
No Sale Operations..................................................................................................................44  
Open Drawer .............................................................................................................44  
Non Add Number ......................................................................................................44  
Received On Account Operations............................................................................................45  
Paid Out Operations.................................................................................................................46  
Subtotaling a Sale ....................................................................................................................47  
Eat In/Take Out/Drive Thru Sales ...........................................................................................47  
Totaling and Tendering............................................................................................................48  
Totaling a Cash Sale..................................................................................................48  
Totaling a Check Sale................................................................................................48  
Tendering a Cash Sale...............................................................................................49  
Tendering a Check Sale.............................................................................................49  
Totaling a Charge Sale ..............................................................................................50  
Tendering a Charge Sale ...........................................................................................51  
Check Cashing...........................................................................................................52  
Split Tender ...............................................................................................................53  
Post Tender................................................................................................................54  
Currency Conversion.................................................................................................55  
Table Management and Clerk Interrupt Operations ................................................................56  
Overview ...................................................................................................................56  
Soft Check .................................................................................................................57  
Hard Check................................................................................................................60  
Direct Scale Entry......................................................................................................63  
Automatic Scale Entry...............................................................................................64  
Tare Weight Entry.....................................................................................................64  
Manual Tare Weight Entry........................................................................................65  
Manual Weight Entry ................................................................................................66  
X Mode  
67  
Introduction..............................................................................................................................67  
X Reports.................................................................................................................................68  
Running a Report - General Instructions...................................................................68  
Report Table..............................................................................................................69  
Cash Declaration......................................................................................................................71  
Service Mode Programming  
72  
Overview..................................................................................................................................72  
Memory Allocation Scan.........................................................................................................73  
Pc Online Mode .......................................................................................................................73  
Memory Allocation..................................................................................................................74  
Clear Total ...............................................................................................................................75  
Clear Grand Total ....................................................................................................................75  
Clear PLU File.........................................................................................................................75  
EPROM Information................................................................................................................75  
Function Key Assignment Programming.................................................................................76  
ii  
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Contents  
ER-380 / ER-380M  
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Function Key Codes..................................................................................................77  
RS-232 Communication Options.............................................................................................78  
ER-380M Second RS-232C Port Programming........................................................80  
Program Mode Programming  
81  
Default Programming ..............................................................................................................81  
Descriptor Programming Methods...........................................................................................81  
Descriptor Code Method ...........................................................................................82  
Tax Programming....................................................................................................................83  
Straight Percentage Tax Rate Programming .............................................................83  
PLU Programming...................................................................................................................85  
Program 100 - PLU Status Programming..................................................................86  
Program 110 - PLU Auto Tare Programming ...........................................................89  
Program 150 - PLU Group Assignment....................................................................90  
Program 200 - PLU Price/HALO Programming.......................................................91  
Program 250 - PLU Stock Amount Programming ....................................................92  
Program 300 - PLU Description Programming.........................................................93  
Program 350 - PLU Link Programming....................................................................94  
Program 400 – PLU Delete Programming ................................................................95  
Program 450 - PLU MIX & MATCH Programming ................................................96  
System Option Programming...................................................................................................97  
System Option Table.................................................................................................98  
Print Option Programming ....................................................................................................101  
Print Option Table...................................................................................................102  
Function Key Programming ..................................................................................................106  
Program 70 - Function Key Options .......................................................................107  
Program 80 - Function Key Descriptor ...................................................................108  
Program 90 - Function Key HALO.........................................................................109  
ADD CHECK..........................................................................................................110  
CANCEL.................................................................................................................111  
CASH ......................................................................................................................112  
CHARGE1-8 ...........................................................................................................113  
CHECK ...................................................................................................................114  
CHECK CASHING.................................................................................................115  
CHECK ENDORSEMENT.....................................................................................116  
CHECK # ................................................................................................................117  
CURRENCY CONVERSION ................................................................................118  
DRIVE THRU / EAT IN / TAKE OUT..................................................................119  
ERROR CORRECT ................................................................................................120  
F/S TEND................................................................................................................121  
GUEST....................................................................................................................122  
LEVEL1-2...............................................................................................................122  
#/NS.........................................................................................................................123  
RETURN.................................................................................................................124  
MODIFIER 1-5 .......................................................................................................125  
PAYMENT..............................................................................................................126  
PBAL.......................................................................................................................126  
PROMO...................................................................................................................127  
PAID OUT1-3.........................................................................................................128  
PRINT CHECK.......................................................................................................129  
RECD ON ACCT1-3...............................................................................................130  
SCALE ....................................................................................................................131  
SERVICE ................................................................................................................132  
SUBTOTAL............................................................................................................133  
ER-380 / ER-380M  
Contents  
•
iii  
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TARE.......................................................................................................................134  
TAX EXEMPT........................................................................................................135  
TIP...........................................................................................................................136  
VALIDATE.............................................................................................................137  
VOID.......................................................................................................................138  
WASTE ...................................................................................................................139  
%1- %5....................................................................................................................140  
Clerk Programming................................................................................................................142  
Program 800 - Secret Code Programming...............................................................143  
Program 801 - Drawer Assignment & Training Clerk ............................................144  
Program 810 – Clerk Description Programming.....................................................145  
Mix & Match Programming...................................................................................................146  
Program 600 - Trip Level Programming .................................................................147  
Program 601 - Price Programming..........................................................................147  
Program 610 - Mix & Match Description Programming.........................................148  
Group Programming ..............................................................................................................149  
Miscellaneous Programming .................................................................................................151  
Macro Key Sequence Programming........................................................................151  
Logo Description Programming ..............................................................................152  
NLU Code Number Programming ..........................................................................158  
Cash-In-Drawer Limit Programming ......................................................................159  
Check Change Limit Programming.........................................................................160  
Date and Time Programming...................................................................................161  
Scale Tare Weight Programming ............................................................................162  
Machine Number Programming ..............................................................................163  
Program Scans .......................................................................................................................164  
Sample Reports  
166  
Financial ................................................................................................................................166  
Time.......................................................................................................................................170  
PLU........................................................................................................................................171  
Clerk ......................................................................................................................................172  
Individual Clerk.....................................................................................................................173  
Groups ...................................................................................................................................174  
Stock ......................................................................................................................................175  
Open Check ...........................................................................................................................176  
Appendix A  
177  
EEPROM Version Differences..............................................................................................177  
iv  
•
Contents  
ER-380 / ER-380M  
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Getting Started  
About the ER-380 / ER-380M  
The ER-380 / ER-380M is offered in three different versions.  
•
The ER-380 / ER-380M features a raised 44-position keyboard with 12 NLU  
keys.  
A standard capacity of 300 PLUs and 20 Groups allows for easy item  
management.  
ER-380 / ER-380M is an excellent low cost solution for a wide range of retail environments.  
ER-380 / ER-380M, with its superb thermal printing system, always provides the fastest in  
transaction speeds.  
ER-380 / ER-380M  
Getting Started  
•
1
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Unpacking  
1. Unpack and unwrap the cash register.  
2. Located in the packing are the following items:  
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•
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1 roll of paper and paper spindle,  
2 sets of control keys,  
Operation and Program Manual,  
3. Remove the cardboard protectors from the cash drawer.  
4. Plug the register into a grounded outlet (three prong), insert a control key and turn  
the key to the REG control lock position.  
Installing the Paper  
1. Remove the printer cover.  
ྙ
ྚ
2
•
Getting Started  
ER-380 / ER-380M  
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2. Push the blue cap lever and then lift up to open the paper cover.  
ER-380 / ER-380M  
Getting Started  
•
3
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3. Ensure that the paper is being fed from the bottom of the roll.  
4. Put the leading edge of the paper over the printer  
5. Close the paper cover slowly until it locks firmly  
4
•
Getting Started  
ER-380 / ER-380M  
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6. Passing the leading edge of the paper through the cutter slot. Tear off the excess  
paper. Replace the printer cover.  
※ If you wish to use the printer to print a sales journal or electronic journal, insert the paper  
into the paper take-up spool. Wind the paper two or three turns around the spool shaft and  
install the spool in the mount.  
ER-380 / ER-380M  
Getting Started  
•
5
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Basic Features and Functions  
Standard Hardware  
•
Display  
=> LCD model: Adjustable 2 line, 20 character liquid crystal display and  
ten position rear displays with a rear pop up display standard.  
=> VFD model : Ten position front and rear displays with a rear pop up  
display standard.  
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•
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44-position keyboard.  
1 station Thermal 32-column printer with drop-and-print mechanism.  
Sturdy Metal Cash Drawer with removable 5 Bill/5 Coin or 4Bill/8 Coin drawer  
insert.  
•
•
•
7-position control lock.  
Standard customer pole display.  
Communications ports:  
•
•
ER380: 1 RS232C.  
ER380M: 2 RS232C.  
Optional Hardware  
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•
•
•
•
Load cell scale.  
Kitchen printer.  
Bar code scanner.  
Coin changer.  
Pole Display.  
Software Features  
•
•
•
Up to 2 price levels for each PLU.  
Up to 5 PLU modifier keys.  
1000 Price Look Ups (PLUs) for open or preset item registration. For direct  
registrations, up to 12 PLU keys are on the keyboard.  
•
•
•
18 character programmable descriptors for PLUs and functions.  
Up to 99 PLU Group totals.  
Up to 99 clerks with separate report totals.  
6
•
Getting Started  
ER-380 / ER-380M  
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Front Display  
VFD MODEL  
The ER-380 comes with a ten position front display. Annotations on the display window  
include:  
•
•
•
•
•
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RPT, where a counter appears when the same item is multiplied or repeated.  
The AMOUNT area shows the amount, i.e. price, subtotal or total.  
RCPT OFF indicates when the receipt is turned off.  
The VOID symbol illuminates during Void operations.  
The SHIFT symbol illuminates during Tax Shift operations  
The CLERK segment remains illuminated as long as a clerk is signed on.  
RPT  
AMOUNT  
RCPT VOID SHIFT  
OFF  
CLERK  
The front display offers supplemental descriptors, which appear in the first two display  
positions (as shown). These descriptors help the operator by supplying additional  
information while operating the register, and may be accompanied by an error tone.  
Supplemental descriptors include:  
Change Due  
RPT  
AMOUNT  
RCPT  
OFF  
CLERK  
VOID SHIFT  
ER-380 / ER-380M  
Getting Started  
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7
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Negative Entry  
RPT  
AMOUNT  
RCPT  
OFF  
VOID SHIFT  
CLERK  
Subtotal  
RPT  
AMOUNT  
RCPT  
OFF  
CLERK  
VOID SHIFT  
Numbered Error Conditions  
RPT  
AMOUNT  
RCPT  
CLERK  
VOID SHIFT  
OFF  
8
•
Getting Started  
ER-380 / ER-380M  
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LCD MODEL  
The ER-380M comes with a liquid crystal screen, allowing you to view up to 2 lines of  
information with up to 20 characters per line. The display is backlit and adjustable to provide  
excellent visibility, regardless of lighting conditions.  
When the control lock is in the OFF position, the register cannot be operated. When the  
control lock in the REG, VOID, X, Z, PGM or SM positions the appropriate message, there  
are displayed with the message “CLOSED”. You must sign on a clerk to remove the  
“CLOSED” message and begin operation.  
REG  
REG MODE  
CLOSED  
VOID  
VOID MODE  
CLOSED  
Operator Display Example  
ꢀ
Press 10.00 – PLU117 to register of the PLU117  
PLU117  
1
10.00  
ꢀ
Press 50.00 – PLU117 to tender a sale  
CASH 50.00  
CHANGE 40.00  
Displayed Error Conditions  
** WARNING **  
SEQUENCE ERR  
ER-380 / ER-380M  
Getting Started  
•
9
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Rear Display  
The rear display is a 10 digit florescent display that allows your customer to monitor the  
transaction and view the sale total. The rear display can be lifted and turned for easy customer  
viewing.  
Rear Display Information  
The number of times an item has been repeated is displayed  
The amount of the item, subtotal or total, is displayed in the  
rightmost portion of the display  
Item Count  
Amount  
Rear Display Message  
Change Due  
C
Negative entry  
-
Subtotal of the sale  
Total of the sale  
Sub  
=
10  
•
Getting Started  
ER-380 / ER-380M  
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Error Code Table  
SEQUENCE ERROR  
PLU NO DATA  
E0  
E1  
CLERK ERROR  
AMOUNT COUNT OVER  
LAN TRAN  
E2  
E3  
E4  
COMMUNICATION ERROR  
TIME AND DATE  
LIMIT OVER  
E5  
E6  
E7  
INACTIVE  
E8  
XMODE ONLY  
E9  
NONADD  
E10  
E11  
E12  
E13  
E14  
E15  
E16  
E17  
E18  
E19  
E20  
E21  
E22  
E23  
E24  
E25  
E26  
E27  
E28  
E29  
E30  
E31  
E32  
E33  
ADDCHECK ERROR  
CONDIMENT ERROR  
REQ. EAT IN  
REQ. STOCK  
REQ.DRAWER  
REQ.GUEST  
SCALE  
CLERK NOT MATCH  
COMPULSORY TARE  
REQ.DECLARATION  
OFF LINE  
REQ.ENDORSEMENT  
CONSOL OVER  
REQ.SUBTOTAL  
PROMO ERROR  
CHECK OPEN  
REQ. PASSWORD  
NO VOID PLU  
232C SETUP ERROR  
REQ.PRESET VALUE  
REQ. OPEN VALUE  
REQ. AMOUNT  
REQ. PAYMENT  
ER-380 / ER-380M  
Getting Started  
•
11  
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INVALID FUNCTION  
REQ. TABLE  
E34  
E35  
E36  
E37  
E38  
E39  
PER  
PCO  
PFP  
REQ. PBAL  
REQ.CHECK #  
ONLY ONE TABLE  
REQ. VALID  
RECEIPT PRINTER PAPER END  
PRINTER COVER OPEN  
SYSTEM ERROR (If this problem occurs, call the service  
engineer.)  
MEMORY ALLOCATION ERROR  
ELECTRONIC JOURNAL FULL  
E43  
E44  
12  
•
Getting Started  
ER-380 / ER-380M  
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Control Lock  
The control lock has 7 positions, accessed with 5 keys. Each ECR is shipped with two full  
sets of keys.  
OFF  
VOID Use to void (correct) items outside of a sale.  
VOID  
REG  
X
OFF The register is inoperable.  
REG Use for normal registrations.  
X
Z
P
S
Use to read register reports.  
Z
P
Use to read register reports and reset totals to zero.  
Use to program the register.  
S
The S position is a hidden position reserved for  
dealer access.  
Before performing any operations in Register Mode a clerk must be signed on. See “Clerk  
Sign-On/Sign-Off” for a description of clerk operations.  
Control Keys  
The ER-380 / ER-380M includes two sets of keys that may be used to access the following  
control lock positions.  
Key  
Positions Accessible  
OFF, REG  
REG  
VOID  
Z
VOID, OFF, REG, X  
VOID, OFF, REG, X, Z  
VOID, OFF, REG, X, Z, P  
ALL POSITIONS  
P
C
Note: Keys may be removed from the control lock in the OFF or REG positions.  
ER-380 / ER-380M  
Getting Started  
•
13  
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Keyboards  
The ER-380 / ER-380M keyboard includes 44 key positions with the default legends and key  
assignments as shown below. The keyboard legend sheet can be replaced by lifting the  
protective plastic cover.  
Programmable key locations are shown with a bold border.  
FEED  
%1  
CLERK X/TIME  
4
3
2
1
8
12  
11  
10  
9
PLU  
RECD  
ACCT  
7
4
1
0
8
5
9
6
3
.
%2  
ADD  
7
CHARGE  
PAID  
OUT  
CHECK  
CANCEL RETURN  
VOID  
6
5
SUB  
TOTAL  
CHECK  
2
#/NS  
C/CONV. CLEAR  
CASH/TEND  
00  
14  
•
Getting Started  
ER-380 / ER-380M  
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Memory Clear  
CAUTION: The procedures described in this area are security sensitive. Clearing all  
or parts of the ER-380/ER-380M memory may cause damage or loss to the program.  
Do not share this information with unauthorized users and distribute the special  
SERVICE-Mode key only to those you may want to perform these functions.  
Memory All Clear  
Perform "Clear All Totals", or "Clear PLU File" if you wish to clear only parts of ER-  
380/ER-380M memory. Complete clearing of all memory areas and installation of the  
default program can be done through the following special procedure:  
1. Turn the power switch located on the right side of the register to the OFF position.  
2. Turn the control lock to the S position one position.  
3. Press and hold the key position where the CHECK key is located on the default  
keyboard layout.  
4. Continue to hold the CHECK key while turning the power switch to the ON position.  
5. Press the upper left key of the keyboard, then the lower left key, then the upper right key,  
and finally press the lower right key.  
6. When memory is cleared, the register prints a message “RAM ALL CLEAR OK!”  
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Initial Clear  
CAUTION: Do not share this information with unauthorized users. Distribute the P Mode  
key only to those you may want to perform this function.  
The initial clear function allows you to exit any register activity and return to a beginning or  
cleared state. Any transaction that is in progress will be exited and totals for that transaction  
will not be updated.  
Here are some reasons you may want to perform an initial clear:  
•
•
•
The register is in an unknown state, and you wish to exit the current program or  
transaction without following normal procedures.  
You have performed a function that includes a compulsory activity and you wish  
to bypass the compulsion.  
An initial clear may be necessary as part of servicing, or troubleshooting.  
To Perform an Initial Clear:  
1. Unplug the register.  
2. Turn the control lock to the P position.  
3. Press and hold the key position where the SBTL key is located on the default  
keyboard layout.  
4. While continuing to hold the SBTL key, plug the register into a power source.  
5. The message "INITIAL CLEAR OK!” prints when the initial clear is complete.  
16  
•
Getting Started  
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Operating Instructions  
Function Key Descriptions  
Keys are listed in alphabetical order. Some of the keys described below are not included on  
the default keyboard. See “Function Key Assignment Programming to add or change  
programmable keys.  
Keyboard Legend  
Description  
Use as a non-add key to print up to an 8-digit numeric entry on the receipt.  
This entry will not add to any sales totals. The #/NS key is also used to  
open the cash drawer without making a sale.  
#/NS  
Use to a multiply a quantity of items or calculate split pricing on PLU  
entries.  
X/TIME  
Use to make numeric entries in REG, X, Z, VOID, or P positions. The  
decimal key is used for decimal or scale multiplication, when setting or  
entering fractional percentage discounts, or when programming fractional  
tax rates. Do not use the decimal key when making amount entries into  
PLUs.  
00, 0-9, Decimal  
Use to combine individual trays (in a cafeteria situation) that will be  
paid together. Each tray subtotal can advance the consecutive  
number, depending on programming.  
ADD CHECK  
CANCEL  
Cancels a transaction without updating PLU, or function key totals. The  
Cancel function may only be used prior to tendering. Once tendering  
begins, the Cancel function may no longer be used. The CANCEL key  
corrects the appropriate totals and counters and the Financial report records  
total of transactions canceled.  
Calculates the sale total including tax, finalizes the sale, and opens the  
cash drawer. Change computation is allowed by entering an amount  
before pressing the CASH key. The cash drawer will open only if the  
amount tendered is equal to or greater than the total amount of the sale.  
Post tendering is also available should a second change calculation be  
necessary. Re-enter the tendered amount and press the CASH key to  
show the new change computation.  
CASH  
Press the CASH key a second time to issue a buffered receipt (up to 200  
lines) when the receipt on/off function is OFF.  
Use to finalize check sales. Calculates the sale total including tax,  
finalizes the sale, and opens the cash drawer. Change computation is  
CHECK  
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allowed by entering an amount before pressing the CHECK key. The  
cash drawer will open only if the amount tendered is equal to or greater  
than the total amount of the sale. Change issued will be subtracted  
from the cash-in-drawer total.  
Use to exchange a check for cash. Cash-in-drawer and check-in-drawer  
totals are adjusted.  
CHECK CASHING  
CHECK ENDORSEMENT  
CHARGE (1-8)  
Use to print a check endorsement message on an optional slip printer to  
program an endorsement message.  
Use to finalize charge sales. Calculates the sale total including tax,  
finalizes the sale, and opens the cash drawer. Change computation is  
allowed by entering an amount before pressing the CHARGE key.  
The cash drawer will open only if the amount tendered is equal to or  
greater than the total amount of the sale. Change issued will be  
subtracted from the cash-in-drawer total.  
The CHECK # key is used to begin a new, or access an existing  
balance (hard check) or itemized bill (soft check.)  
CHECK #  
Check track numbers that are entered manually may be set at a fixed  
length of one to nine digits. Check track numbers assigned  
automatically will begin with #1.  
Existing checks are accessed by entering the check track number and  
pressing the CHECK # key.  
Use to clear entries made into the 10 key numeric pad or X/TIME key  
before they are printed. Also used to clear error conditions.  
CLEAR  
CLERK  
The register will not operate in register mode unless a clerk has been signed  
on. Clerk sign-on is accomplished by “direct” or “secret code” sign-on.  
All entries made on the register will report to one of the 15 clerk totals.  
When a clerk is signed on, all entries following will add to that clerk’s total  
until another clerk is signed on. However, a clerk cannot be changed in  
the middle of a transaction.  
To sign a clerk off, thereby displaying the “CLOSED” message on the  
display, enter 0, and then press the CLERK key. This disables the  
register until another clerk is signed on. The current clerk must first be  
signed off before another clerk may be signed on.  
The currency conversion function, allowed after subtotal, converts and  
displays the new subtotal at a preprogrammed exchange rate. Tendering  
is allowed after using the currency conversion function. Change is  
calculated and issued in home currency. The amount of foreign currency  
tendered is stored in a separate total on the Financial report, but not added  
to the drawer total.  
CONV (1 & 4)  
Eat-In, Take Out and Drive Thru are subtotal functions. In areas that  
have different tax rules for eat-in and take out sales, the EAT-IN,  
TAKE OUT and DRIVE THRU keys can be programmed to  
automatically charge or exempt taxes. Sales may not be split between  
Eat-In, Take Out and Drive Thru. The EAT-IN, TAKE OUT and  
DRIVE THRU keys maintain separate totals on the Financial report.  
EAT-IN  
TAKE OUT  
DRIVE THRU  
Use to correct the last entry. The ERROR CORR key corrects the  
appropriate totals and counters.  
ERROR CORR  
F/S SHIFT  
When pressed before a PLU entry, the F/S SHIFT key reverses the  
preprogrammed food stamp status of the PLU. For example, an item not  
18  
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food stamp eligible can be made food stamp eligible.  
Displays the amount of the sale that is food stamp eligible.  
F/S SUB  
Use to tender food stamps for eligible sales.  
F/S TEND  
GUEST #  
Use to enter the count of guests served as part of a guest check.  
Macro keys may be programmed to record, and then later perform, up to 50  
keystrokes.  
MACRO (1-10)  
For example, a macro key could be set to tender (preset tender)  
common currency, such as $5 into the cash key.  
a
Used to return or refund merchandise. Returning an item will also  
return any tax that may have been applied.  
RETURN  
The Modifier key alters the next PLU registered, either by changing the  
MODIFIER 1-5  
Code number of the PLU so that a different item is registered, or by  
adding the modifier descriptor.  
Use to enter the amount of an outstanding balance.  
P/BAL  
Use to record money taken from the register to pay invoices, etc. The  
paid out amount subtracts from the cash-in-drawer total. Paid outs are  
allowed outside of a sale only.  
PAID OUT  
Up to five % keys may be placed on the keyboard. Each % key is set  
with a specific function, such as item discount or surcharge, or sale  
discount or surcharge.  
% Keys (1- 5)  
The percent rate may be entered or preprogrammed, or the percent keys  
can be programmed with a negative open or preset price, thus acting as  
coupon keys.  
A percentage key may also be set up to accept charge tip entries.  
The PLU key is used to register price look-ups by number entry. PLUs  
can be programmed open or preset, and positive or negative.  
PLU  
Use to Charge Posting Feature.  
PAYMENT  
Use to print a guest check. The check can be printed on an optional (RS-  
232C) printer, or can be printed on the receipt printer. The PRINT  
CHECK key can be set to automatically service the check.  
PRINT CHECK  
The PROMO key allows you to account for promotional items, as in "buy  
two, get one free". Pressing this key will remove an item's cost from the  
sale, but will include the sale of the item in the item's sales counter.  
PROMO  
Advances the receipt paper one line, or continuously until the key is  
released.  
FEED  
The RECD ACCT (received on account) key is used to record media  
loaned to the cash drawer, or payments received outside of a sale. The  
cash drawer will open. The amount received adds to the cash-in-drawer  
total.  
RECD ACCT  
Use to make weight entries. When a scale is attached, press the scale key  
to show the weight in the display, then press (or enter) a PLU to multiple  
the weight times the price. When a scale is not attached, you can enter the  
weight (using the decimal key for fractions). PLUs may be programmed  
to require an entry through the scale key.  
SCALE  
Use to temporarily finalize Previous Balance or Table tracking  
SERVICE  
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transactions.  
Displays subtotal of sale including tax. Must be pressed prior to a sale  
discount or sale surcharge.  
SBTL  
Tracks the current balance for a guest check or table.  
TABLE #  
TARE  
Tares are container weights. If you are using the scale function, you can  
preset up to 5 different tare weights. The tare can be subtracted  
automatically when a specific PLU is registered, or manually inputting the  
tare number and pressing the TARE key can subtract the tare. Tare #5  
can be programmed for entering tare weights manually.  
Press the TAX EXEMPT key to exempt tax 1, tax 2, tax 3, and/or tax 4  
from the entire sale.  
TAX EXEMPT  
When pressed before a PLU entry, the tax shift keys reverse the tax status  
of the PLU, i.e., a PLU with non-tax status would become taxable or a PLU  
with tax status would become non-taxable.  
TAX (1-4) SHIFT  
The TIP key allows a gratuity to be added to a guest check before  
payment. The tip amount is deducted from the Cash-in-Drawer  
amount for the Clerk/Cashier closing the guest check.  
TIP  
The TIP key may be programmed as either a percentage or amount. If  
programmed as a percentage, tax programming defines whether the  
percentage is calculated on the net amount, or the amount after taxes.  
Use to correct an item entered earlier within a sale. The VOID key  
corrects the appropriate totals and counters. To correct the last item, use  
the ERROR CORR key. For void operations outside of a sale  
(Transaction Void), use the VOID position on the control lock. The  
Financial report records totals for each type of void separately.  
VOID  
Press the VALID key to print a one-line validation on a separate form or  
piece of paper. Any item registration, discount or payment may be  
validated.  
VALID  
The WASTE key allows control of inventory by accounting for items that  
must be removed from stock due to spoilage, breakage or mistakes. Press  
the WASTE key before entering wasted items, and then press the WASTE  
key again to finalize. The WASTE key may be under manager control,  
requiring the control lock to be in the X position. The WASTE key is not  
allowed within a sale.  
WASTE  
20  
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Clerk Sign-On/Sign-Off  
See "System Option Programming” to review your clerk options:  
•
System option #2 allows you to select direct or code entry sign on and/or stay-  
down or pop-up operation.  
Depending on how your machine has been programmed, sign-on will take place only at the  
beginning of a shift (stay-down), or may have to be repeated for each transaction (pop-up).  
If your machine has been programmed for stay-down clerks, the clerk currently signed on  
must be signed off before another clerk may be signed on.  
Check with your store manager to see which options have been selected for your register.  
Before any transaction may take place, a clerk must be signed on. Clerk sign-on is  
accomplished in one of two ways:  
Direct Sign-On  
To sign on a clerk, enter the clerk number and press the clerk key.  
CLERK  
Clerk # (1-15)  
To sign the clerk off, enter 0 (Zero) and press the clerk key.  
0
CLERK  
Coded Sign-On  
To sign on a clerk, press the clerk key, enter the clerk code, and then press the clerk key  
again.  
CLERK  
CLERK  
Clerk Code (up to 6 digits)  
To sign the clerk off, enter 0 (Zero) and press the clerk key.  
0
CLERK  
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Receipt On and Off  
1. Turn the control lock to the X position.  
2. To turn the receipt off, enter 9 9, press the SBTL key. Enter 1, press CASH.  
9
9
SBTL  
1
CASH  
3. To turn the receipt on, enter 9 9, press the SBTL key. Enter 0, press CASH.  
9
9
SBTL  
0
CASH  
22  
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Item Registrations  
All registrations on ER-380 / ER-380M are made into open or preset PLUs.  
•
•
In place of traditional PLU keys, some PLUs are located directly on the  
keyboard.  
When more items or categories are needed than the number of PLUs available  
on the keyboard, registrations can be into PLUs by entering the PLU code  
number and pressing the PLU key on the keyboard.  
This system simplifies reporting by listing all items (regardless of how they are entered) on  
the PLU report, while reporting for groups of items or categories is available from the Group  
report  
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Open Keyboard PLU Entry  
THANK-YOU  
CALL AGAIN  
1. Enter an amount on the numberpad. Do  
not use the decimal key. For example,  
for $2.99, enter:  
DATE 01/15/2003 WED  
TIME 08:33  
PLU1 T1  
TAX1  
TOTAL  
CASH  
$2.99  
$0.18  
$3.17  
$3.17  
00001  
2
9
9
2. Press a PLU key. For example, press  
PLU 1:  
CLERK 1  
No.000011  
1
Preset Price Keyboard PLU  
A preset PLU registers the price that was previously programmed for the PLU. See "PLU  
Programming" in the "Program Mode Programming" chapter to program preset prices.  
THANK-YOU  
CALL AGAIN  
1. Press a preset PLU key. For example,  
press PLU 5:  
DATE 01/15/2003 WED  
TIME 08:33  
5
PLU5  
TOTAL  
CASH  
$1.29  
$1.29  
$1.29  
00001  
CLERK 1  
No.000011  
24  
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Keyboard PLU Repeat Entry  
Open or preset price PLUs can be repeated as many times as necessary by pressing the same  
PLU again. The number of times the item is repeated is shown on the display.  
THANK-YOU  
CALL AGAIN  
1. Enter an amount on the numberpad. Do  
not use the decimal key. For example,  
for $2.99, enter:  
DATE 01/15/2003 WED  
TIME 08:33  
PLU1 T1  
PLU1 T1  
TAX1  
TOTAL  
CASH  
$2.99  
$2.99  
$0.36  
$6.34  
$6.34  
00001  
2
9
9
2. Press a PLU key. For example, press  
PLU 1:  
CLERK 1  
No.000011  
1
3. To register a second item exactly as the  
first, press the PLU key a second time.  
For example, press PLU 1:  
1
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Keyboard PLU Multiplication  
When several of the same items are to be entered into the same PLU, you can use  
multiplication. You can enter a quantity (1 to 999.999) using the X/TIME key. You can  
multiply open or preset PLUs.  
THANK-YOU  
CALL AGAIN  
1. Enter the quantity of items being  
purchased, and then press the X/TIME  
key. For example, enter 4 on the  
DATE 01/15/2003 WED  
TIME 08:33  
numeric key pad and press the X/TIME  
key:  
4X  
PLU1 T1  
TAX1  
TOTAL  
CASH  
@1.99  
$7.96  
$0.48  
$8.44  
$8.44  
00001  
X/TIME  
4
CLERK 1  
No.000011  
2. Enter an amount on the numberpad. Do  
not use the decimal key. For example,  
for $1.99, enter:  
1
9
9
3. Press a PLU key. For example, press  
PLU 1:  
1
26  
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Keyboard PLU Multiplication with Decimal Point  
If you are selling items by weight, or if you are selling yard goods, you can multiply a  
fraction of a unit.  
THANK-YOU  
CALL AGAIN  
1. Enter the amount with the decimal point,  
and then press the X/TIME key. For  
example, for 3.75 pounds of produce,  
DATE 01/15/2003 WED TIME 08:33  
enter:  
3.75X  
PLU1 T1  
TAX1  
@0.99  
$3.71  
$0.22  
$3.93  
$3.93  
00001  
X/TIME  
3
.
7
5
TOTAL  
CASH  
CLERK 1  
2. Enter an amount on the numberpad. Do  
not use the decimal key. For example,  
if the price is $.99 per pound, enter:  
No.000011  
9
9
3. Press a PLU key. For example, press  
PLU 1:  
1
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Split Pricing (Keyboard PLU)  
When items are priced in groups, i.e. 3 for $1.00, you can enter the quantity purchased and let  
the register calculate the correct price.  
THANK-YOU  
CALL AGAIN  
1. Enter the quantity purchased, and then  
press the X/TIME key. For example,  
enter:  
DATE 01/15/2003 WED TIME 08:33  
2@3FOR  
PLU1 T1  
TAX1  
TOTAL  
CASH  
@1.00  
X/TIME  
2
$0.67  
$0.04  
$0.71  
$0.71  
00001  
2. Enter the quantity of the group price, and  
then press the X/TIME key. For  
example, if the items are priced 3 for  
$1.00, enter:  
CLERK 1  
No.000011  
X/TIME  
3
3. Enter an amount on the numberpad.  
For example, if the items are priced 3 for  
$1.00, enter:  
1
0
0
4. Press a PLU key. For example, press  
PLU 1:  
1
28  
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Single Item Keyboard PLU  
Immediately after registration Single Item PLUs automatically total as a cash sale. Use  
single item PLUs for speedy one item sales. For example if you are selling admission  
tickets, and all ticket sales are one item sales, you can use an open or preset PLU. After  
each registration, the drawer will immediately open, and a separate transaction receipt is  
printed. See "PLU Programming" in the "Program Mode Programming" chapter to program  
a single item PLU.  
THANK-YOU  
CALL AGAIN  
1. Press a single item preset PLU key. (Or  
enter a price and press a single item open  
PLU key.) For example, press PLU 6:  
DATE 01/15/2003 WED TIME 08:33  
PLU6  
TOTAL  
CASH  
$1.29  
$1.29  
$1.29  
00001  
6
CLERK 1  
No.000011  
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Open Code Entry PLU  
If the PRESET status of a PLU is set to N (no), the PLU will operate as an open PLU. See  
"PLU Programming" in the "Program Mode Programming" chapter to program PLU  
descriptors and options.  
THANK-YOU  
CALL AGAIN  
1. Enter the PLU number; press the PLU  
key. For example, enter:  
DATE 01/15/2003 WED TIME 08:33  
2
PLU  
PLU2 T1  
TAX1  
TOTAL  
CASH  
$2.99  
$0.18  
$3.17  
$3.17  
00001  
2. The display will prompt "ENTER  
PRICE". Enter an amount on the  
numberpad. Do not use the decimal  
key. For example, for $2.99, enter:  
CLERK 1  
No.000011  
2
9
9
3. Press the PLU key again.  
PLU  
Preset Price Code Entry PLU  
THANK-YOU  
CALL AGAIN  
1. Enter the PLU number; press the PLU  
key. For example, enter:  
DATE 01/15/2003 WED TIME 08:33  
1
PLU  
PLU1  
TOTAL  
CASH  
$1.29  
$1.29  
$1.29  
00001  
CLERK 1  
No.000011  
30  
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Code Entry PLU Multiplication  
When several of the same items are to be entered into the same PLU, you can use  
multiplication. You can enter a quantity (1 to 999.999) using the X/TIME key. You can  
multiply open or preset PLUs.  
THANK-YOU  
CALL AGAIN  
1. Enter the quantity of items being  
purchased, and then press the X/TIME  
key. For example, enter 4 on the  
DATE 01/15/2003 WED TIME 08:33  
numeric key pad and press the X/TIME  
key:  
4X  
PLU1 T1  
TAX1  
TOTAL  
CASH  
@1.99  
$7.96  
$0.48  
$8.44  
$8.44  
00001  
X/TIME  
4
CLERK 1  
No.000011  
2. Enter the PLU number; press the PLU  
key. For example, enter:  
1
PLU  
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Code Entry PLU Multiplication with Decimal Point  
If you are selling items by weight, or if you are selling yard goods, you can multiply a  
fraction of a unit.  
THANK-YOU  
CALL AGAIN  
1. Enter the quantity with the decimal point,  
and then press the X/TIME key. For  
example, for 3.75 pounds of produce,  
DATE 01/15/2003 WED TIME 08:33  
enter:  
3.75X  
PLU3 T1  
TAX1  
@2.99  
$11.21  
$0.67  
X/TIME  
3
.
7
5
TOTAL  
CASH  
CLERK 1  
$11.88  
$11.88  
00001  
2. Enter the PLU number; press the PLU  
No.000011  
key. For example, enter:  
3
PLU  
Split Pricing Code Entry PLU  
When items are priced in groups, i.e. 3 for $1.00, you can enter the quantity purchased and let  
the register calculate the correct price.  
THANK-YOU  
CALL AGAIN  
1. Enter the quantity purchased, and then  
press the X/TIME key. For example,  
enter:  
DATE 01/15/2003 WED TIME 08:33  
2@3FOR  
PLU3 T1  
TAX1  
TOTAL  
CASH  
@2.99  
X/TIME  
2
$1.99  
$0.12  
$2.11  
$2.11  
00001  
2. Enter the quantity of the group price, and  
then press the X/TIME key. For  
example, if the items are priced 3 for  
$1.00, enter:  
CLERK 1  
No.000011  
X/TIME  
3
3. Enter the PLU number; press the PLU  
key. For example, enter:  
3
PLU  
32  
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Modifier Key  
Pressing a modifier key alters the next PLU registered, either by changing the code number of  
the PLU so that a different item is registered, or by just adding the modifier descriptor and  
registering the same PLU. See "Modifier 1-5" in the "Program Mode Programming" chapter  
in order to determine how the modifier key will affect the PLU entry.  
Modifiers can be:  
•
•
•
Stay down so that registrations will be modified by the same modifier until  
another modifier is selected,  
Pop-up after each item to register, for example large, medium or small soft  
drink,  
Pop-up after each transaction to register, for example, toppings of various  
pizza sizes.  
See "System Options" in the "Program Mode Programming" chapter to select stay down/pop-  
up status.  
Pop-Up Modifier Key Affecting PLU Code  
THANK-YOU  
CALL AGAIN  
1. Press a preset PLU key. For example,  
press PLU 1 with a price of $1.00.  
DATE 01/15/2003 WED TIME 08:33  
1
PLU1  
$1.00  
MOD1  
#1001  
PLU2  
2. Press the MOD 1 key. The message  
$1.25  
$1.50  
$3.75  
$3.75  
00001  
"MOD1" displays.  
TOTAL  
CASH  
CLERK 1  
MOD  
1
No.000011  
3. Press the same PLU key. In this  
example the modifier 1 will add the digit  
1 to the fourth PLU # position, resulting  
in the registration of PLU #1001.  
1
4. Press another PLU key. In this example  
press PLU 2 with a price of $1.50.  
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Price Level Key  
If you choose to use the price level feature, you must allocate memory for each level. See  
"Memory Allocation" in the "Service Mode Programming" chapter. Note that the default  
program selects one price level. You must also place price level keys on the keyboard.  
See "Function Key Assignment" in the "Program Mode Programming" chapter.  
If you use this feature, the same PLU can be given up to 5 different preset prices. Price  
Level keys shift the price that is being registered. Levels can be:  
•
•
•
Stay down so that registrations will stay in the selected level until another  
level is selected,  
Pop-up after each item to register, for example large, medium or small soft  
drink,  
Pop-up after each transaction to register, for example, toppings of various  
pizza sizes.  
See "System Options" in the "Program Mode Programming" chapter to set how the price  
level keys operate.  
Pop-Up Price Level Keys  
THANK-YOU  
CALL AGAIN  
1. Press a preset PLU key. For example,  
press PLU 1 programmed with a price of  
$1.00 for price level 1.  
DATE 01/15/2003 WED TIME 08:33  
PLU1  
PLU1  
PLU2  
TOTAL  
CASH  
$1.00  
$2.00  
$1.50  
$4.50  
$4.50  
00001  
1
2. Press the LEVEL 2 key. The message  
"LEVEL 2" displays.  
CLERK 1  
No.000011  
LEVEL  
2
3. Press the same PLU key. In this  
example the PLU 1 key is programmed  
with a price of $2.00 for price level 2.  
1
4. Press another PLU key. In this example  
press PLU 2 programmed to register  
PLU #2 with price level 1. Note that  
the level 1 price is registered.  
34  
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Promo  
The PROMO key allows you to account for promotional items, as in "buy two, get one free".  
Pressing this key will remove an item's cost from the sale, and the promo item will not be added  
to the PLU sales total, but it is added to the item sales counter. If stock (inventory) reporting is  
used, the item will be subtracted from inventory.  
THANK-YOU  
CALL AGAIN  
1. Register an item. For example, press  
PLU 1 programmed with a price of $1.00  
for price level 1.  
DATE 01/15/2003 WED TIME 08:33  
PLU1  
$1.00  
1
***PROMO***  
No.000011  
PLU1  
TOTAL  
CASH  
2. Press the PROMO key. The message  
$0.00  
$0.00  
00001  
"PROMO" displays.  
CLERK 1  
PROMO  
3. Press PLU 1 again. You cannot enter  
an item that has not been already  
registered in this transaction.  
1
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Waste  
The WASTE key allows control of inventory by accounting for items that must be removed from  
stock due to spoilage, breakage or mistakes. Press the WASTE key before entering wasted  
items, and then press the WASTE key again to finalize. The WASTE key may be under  
manager control, requiring the control lock to be in the X position. The WASTE key is not  
allowed within a sale.  
THANK-YOU  
CALL AGAIN  
1. Press the WASTE key. The message  
"WASTE" displays at the top of the  
screen.  
DATE 01/15/2003 WED TIME 08:33  
***WASTE***  
WASTE  
PLU1  
PLU2  
$1.25  
$1.50  
2. Enter the item or items that are wasted.  
***WASTE***  
No.000011  
TOTAL  
CLERK 1  
$2.75  
00001  
3. Press the WASTE key again to total the  
wasted items:  
WASTE  
36  
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Percent Key Operations  
A total of five % functions are available. %1 and %2 are located on the default keyboard.  
Your keyboard may be different. More or less % keys may be located on the keyboard, or  
they may be located on one of the function look up menu keys.  
Each function is individually programmable to add or subtract, from an individual item or  
from a sale total, amounts (coupons) or percentages. You can also program the percentage  
key taxable or non-taxable, so that sales taxes are calculated on the net, or the gross amount  
of the item or sale. You can also program preset prices or percentages.  
The operation examples in this section show the percentage key in a variety of  
configurations. See "Function Key Programming" in the "Program Mode Programming"  
chapter to assign a specific function to each percentage key.  
Preset Percent Discount on an Item  
In this example the%1 function is preset with a rate of 10 %.  
THANK-YOU  
CALL AGAIN  
1. Register the item.  
2. Press the %1 key:  
DATE 01/15/2003 WED TIME 08:33  
% 1  
PLU2  
% 1  
AMOUNT  
TOTAL  
CASH  
$10.00  
-10.000%  
-1.00  
3. The discount is automatically subtracted.  
$9.00  
$9.00  
CLERK 1  
No.000011  
00001  
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Enter a Percent Discount on an Item  
You can also operate the percentage functions by entering the percentage of the discount or  
surcharge. You can enter a fractional percentage up two 3 digits beyond the decimal (i.e.  
99.999%) if necessary.  
THANK-YOU  
CALL AGAIN  
1. Register the discounted item.  
2. Enter the percentage. If you are  
DATE 01/15/2003 WED TIME 08:33  
entering a fraction of a percent, you must  
use the decimal key. For example, for  
one third off enter:  
PLU2  
% 1  
AMOUNT  
TOTAL  
CASH  
$10.00  
-33.333%  
-3.33  
$6.67  
$6.67  
3
3
.
3
3
3
CLERK 1  
No.000011  
00001  
3. Press the %1 key:  
% 1  
4. The discount is automatically subtracted.  
Percent on Sale Total  
The percent can be an open or preset amount. In this example an open percentage surcharge  
of 15% is applied.  
THANK-YOU  
1. Register the items you wish to sell.  
CALL AGAIN  
2. Press the SBTL key:  
DATE 01/15/2003 WED TIME 08:33  
SBTL  
PLU2  
% 1  
AMOUNT  
TOTAL  
CASH  
$10.00  
15.000%  
$1.50  
$11.50  
$11.50  
00001  
3. Enter the percentage, and then press the  
appropriate discount key. For example,  
for 15% enter:  
CLERK 1  
No.000011  
1
5
%1  
4. The surcharge is automatically added.  
38  
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Coupon on Sale (Vendor Coupon)  
When programmed as "amount", "sale", "open" and "negative", a % key will perform a  
coupon against a sale (or vendor coupon.) Also, depending upon programming:  
•
•
•
You may be allowed to enter only one coupon in a sale, after the SBTL key is  
pressed,  
You may be allowed to enter multiple coupons, but you must press the SBTL key  
before each coupon entry, or  
You may be allowed to enter multiple coupons, without first pressing SBTL.  
In this example, a coupon may be entered only once, and you must first press SBTL.  
THANK-YOU  
1. Register the items you wish to sell.  
CALL AGAIN  
2. Press the SBTL key:  
DATE 01/15/2003 WED TIME 08:33  
SBTL  
PLU2  
%1  
TOTAL  
CASH  
CLERK 1  
$10.00  
-2.00  
$8.00  
$8.00  
00001  
3. Enter the amount of the coupon, and then  
press the appropriate % key. For  
example:  
No.000011  
2
0
0
% 1  
4. The coupon is subtracted.  
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Coupon on Item (Store Coupon)  
When programmed as "amount", "item", "open" and "negative", a % key will perform a  
coupon against an item (or store coupon.) In this case, you must press the PLU (or enter the  
PLU number) of the PLU you wish the coupon to be subtracted from.  
THANK-YOU  
CALL AGAIN  
1. Register the items you wish to sell.  
2. Enter the amount of the coupon, and then  
DATE 01/15/2003 WED TIME 08:33  
press the appropriate % key. For  
example:  
PLU1  
$10.00  
-2.00  
$8.00  
$8.00  
00001  
PLU1 C  
TOTAL  
CASH  
2
0
0
% 1  
CLERK 1  
No.000011  
3. Press the PLU key you wish to subtract  
the coupon from (or enter the PLU  
number of the PLU you wish to subtract  
the coupon from and press PLU.)  
1
4. The coupon is automatically subtracted.  
40  
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Return Merchandise Registrations  
If you wish to return or refund an item press RETURN, then re-enter any item. You can  
return merchandise as part of a sale, or you can return merchandise as a separate transaction  
and return cash to the customer.  
THANK-YOU  
CALL AGAIN  
1. Press RETURN:  
RETURN  
DATE 01/15/2003 WED TIME 08:33  
RETURN *************************  
2. Enter the price of the item you wish to  
PLU2 T1  
TAX1 AMT  
TOTAL  
-2.99  
-0.18  
-3.17  
-3.17  
00001  
return, and then press the PLU key where  
it was registered originally.  
CASH  
CLERK 1  
No.000011  
2
9
9
2
3. Total the sale with CASH, CHECK, or a  
CHARGE function.  
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Voids and Corrections  
Error Correction (Void Last Item)  
This function corrects the last item entered.  
THANK-YOU  
CALL AGAIN  
1. Register the item you wish to sell.  
2. Press the ERROR CORR key:  
DATE 01/15/2003 WED TIME 08:33  
ERROR  
CORR  
PLU1 T1  
PLU2  
$2 29  
$1.29  
ERR CORR -----------------------  
PLU2  
TAX1 AMT  
TOTAL  
CASH  
CLERK 1  
-1.29  
$0.14  
$2.43  
$2.43  
00001  
No.000011  
Void Previous Item  
This function allows you to correct an item registered previously in a transaction.  
THANK-YOU  
CALL AGAIN  
1. Register an item. Then register a  
second item.  
DATE 01/15/2003 WED TIME 08:33  
2. To correct the first item, press  
VOID:  
PLU2  
PLU1 T1  
$1.29  
$2.29  
VOID  
VOID ---------------------------  
PLU2  
TAX1 AMT  
TOTAL  
CASH  
CLERK 1  
-1.29  
$0.14  
$2.43  
$2.43  
00001  
3. Enter the price of the first item, and then  
press the PLU key where it was  
registered originally.  
No.000011  
1
2
9
2
42  
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Cancel  
The CANCEL key allows you to stop any transaction. Anything registered within the  
transaction before the CANCEL key is pressed is automatically corrected. The CANCEL  
key can be inactivated through programming, see "Function Key Programming" in the  
"Program Mode Programming" chapter, or the key can be programmed to require manager  
control.  
THANK-YOU  
1. Register the items you wish to sell.  
CALL AGAIN  
2. Press the CANCEL key  
DATE 01/15/2003 WED TIME 08:33  
PLU1 T1  
PLU2  
$2.29  
-0.50  
CANCEL  
CANCEL *************************  
CLERK 1 No.000011 00001  
Void Position Operations  
You can use the VOID control lock position to correct any complete transaction. To correct  
any transaction:  
THANK-YOU  
CALL AGAIN  
1. Turn the control lock to the VOID  
position.  
DATE 01/15/2003 WED TIME 08:33  
2. Enter the transaction you wish to correct  
exactly as it was entered originally in the  
VOID MODE **********************  
REG control lock position. You can  
PLU1 T1  
PLU2  
TAX1 AMT  
TOTAL  
CASH  
CLERK 1  
-2.29  
-1.00  
-0.14  
-3.43  
-3.43  
00001  
enter discounts, voids, returns, tax  
exemptions or any other function.  
3. All totals and counters are corrected as if  
the original transaction did not take  
place.  
No.000011  
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No Sale Operations  
Open Drawer  
The #/NO SALE key will open the cash drawer when you have not already started a  
transaction. The no sale function can be disabled or placed under manager control through  
programming, see "Function Key Programming" in the "Program Mode Programming"  
chapter.  
THANK-YOU  
CALL AGAIN  
1. Press #/NS:  
#/NS  
DATE 01/15/2003 WED TIME 08:33  
NO SALE ------------------------  
2. The drawer will open and the receipt will  
print as in the example on the right.  
CLERK 1  
No.000011  
00001  
Non Add Number  
You can also use the #/NO SALE key to print any number (up to 9 digits) on the printer  
paper. You can enter the number any time during a transaction. For example, if you wish  
to record a checking account number, enter the number and press the #/NO SALE key before  
totaling the sale with the CHECK key.  
THANK-YOU  
CALL AGAIN  
1. Register the items you wish to sell.  
2. Enter the number you wish to record, for  
DATE 01/15/2003 WED TIME 08:33  
example enter:  
PLU1 T1  
NON-ADD#  
TAX1 AMT  
TOTAL  
CHECK  
CLERK 1  
$2.99  
1234  
$0.18  
$3.17  
$3.17  
00001  
1
2
3
4
3. Press #/NS:  
No.000011  
#/NS  
4. Press CHECK:  
CHECK  
44  
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Received On Account Operations  
You can use one of the received on account functions (RA1-RA3) to accept cash or checks  
into the cash drawer when you are not actually selling merchandise. For example, use  
received on account to accept payments for previously sold merchandise, or record loans to  
the cash drawer.  
THANK-YOU  
CALL AGAIN  
1. Press one of the received on account  
keys (RA1-RA3)  
RA1  
DATE 01/15/2003 WED TIME 08:33  
RA1  
CASH  
CHECK  
CHARGE1  
RA1  
2. Enter the amount of cash received, press  
$10.00  
$10.00  
$10.00  
$30.00  
00001  
CASH.  
1
0
0
0
CASH  
CLERK 1  
No.000011  
3. Enter the check amount received, and  
press CHECK.  
1
0
0
0
CHECK  
4. Enter the charge amount received, press  
CHARGE1  
CHARGE  
1
0
0
0
1
5. You can continue to itemize receipts, or  
you can finalize by pressing or selecting  
the same received on account key.  
RA1  
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Paid Out Operations  
You can use the paid out function (PO1-PO3) to track cash or checks paid out or to record  
loans from the cash drawer.  
THANK-YOU  
CALL AGAIN  
1. Press one of the paid out keys  
(PO1-PO3)  
DATE 01/15/2003 WED TIME 08:33  
PO1  
PO1  
CASH  
-10.00  
-10.00  
-10.00  
-30.00  
00001  
2. Enter the amount of cash paid out, press  
CHECK  
CHARGE1  
PO1  
CASH.  
1
0
0
0
CASH  
CLERK 1  
No.000011  
3. Enter the check amount paid out, and  
press CHECK.  
1
0
0
0
CHECK  
4. Enter the charge amount received, press  
CHARGE1  
CHARGE  
1
0
0
0
1
5. You can continue to itemize paid outs, or  
you can finalize by pressing or selecting  
the same paid out key.  
PO1  
46  
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Subtotaling a Sale  
1. Register the items you wish to sell.  
2. Press SBTL. The subtotal will display  
with the message "Sub" indicated on the  
rear display.  
SBTL  
The subtotal can be printed if the system  
option is set. See "Print Option  
Programming" in the "Program Mode  
Programming" chapter.  
Eat In/Take Out/Drive Thru Sales  
Different types of sales, such as "Eat In", "Take Out" and "Drive Thru" can be categorized by  
placing separate keys on the keyboard. EAT IN, TAKE OUT, and DRIVE THRU keys  
function as subtotal keys. You can force the operator to press one of the keys before  
tendering. See "System Option Programming" in the "Program Mode Programming"  
chapter. Separate totals will be maintained on the financial report to detail sales counts and  
amounts for each key.  
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Totaling and Tendering  
There are ten tender functions available to categorize sales. CASH and CHECK are  
individual keys on the keyboard  
Totaling a Cash Sale  
THANK-YOU  
CALL AGAIN  
1. Register the items you wish to sell.  
2. To total a cash sale, press CASH:  
DATE 01/15/2003 WED TIME 08:33  
CASH  
PLU2  
TOTAL  
CASH  
$7.96  
$7.96  
$7.96  
00001  
3. The display will indicate the total amount  
of the cash sale.  
CLERK 1  
No.000011  
Totaling a Check Sale  
THANK-YOU  
CALL AGAIN  
1. Register the items you wish to sell.  
2. To total a cash sale, press CHECK:  
DATE 01/15/2003 WED TIME 08:33  
CHECK  
PLU2  
$7.96  
$7.96  
$7.96  
00001  
TOTAL  
CHECK  
CLERK 1  
3. The display will indicate the total amount  
of the cash sale.  
No.000011  
48  
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Tendering a Cash Sale  
THANK-YOU  
CALL AGAIN  
1. Register the items you wish to sell.  
2. Enter the amount tendered by the  
customer. For example, for $20.00  
enter:  
DATE 01/15/2003 WED TIME 08:33  
PLU1 T1  
PLU1 T1  
4X  
$2.99  
$2.99  
$1.99  
2
0
0
0
PLU2  
TAX1  
TOTAL  
CASH  
CHANGE  
CLERK 1  
$7.96  
$0.36  
$14.30  
$20.00  
$5.70  
00001  
3. Press CASH:  
CASH  
No.000011  
4. The display will indicate the total amount  
of the cash tendered and the change due,  
if any.  
Tendering a Check Sale  
THANK-YOU  
CALL AGAIN  
1. Register the items you wish to sell.  
2. Enter the amount tendered by the  
customer. For example, for $20.00  
enter:  
DATE 01/15/2003 WED TIME 08:33  
PLU1 T1  
PLU1 T1  
4X  
$2.99  
$2.99  
$1.99  
2
0
0
0
PLU2  
TAX1  
TOTAL  
CHECK  
CHANGE  
CLERK 1  
$7.96  
$0.36  
$14.30  
$20.00  
$5.70  
00001  
3. Press CHECK:  
CHECK  
No.000011  
4. The display will indicate the total amount  
of the check tendered and the change  
due, if any.  
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Totaling a Charge Sale  
Use the charge keys to track charge or credit card sales. See "Function Key Programming"  
in the "Program Mode Programming" chapter to change the descriptors for the charge tender  
functions. For example, you can use CHARGE 1 to track Visa card sales. The descriptor  
"VISA" will display on the function look up menu and print on the printer. You can also set  
tendering options for the charge keys, i.e. whether to allow over tendering or to enforce  
tendering.  
THANK-YOU  
CALL AGAIN  
1. Register the items you wish to sell.  
2. Press one of the charge key if it is  
DATE 01/15/2003 WED TIME 08:33  
located on the keyboard:  
PLU1 T1  
PLU1 T1  
4X  
$2.99  
$2.99  
CHARGE  
1
$1.99  
PLU2  
TAX1  
$7.96  
$0.36  
TOTAL  
CHARGE1  
CLERK 1  
$14.30  
$14.30  
00001  
No.000011  
50  
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Tendering a Charge Sale  
Tendering a charge sale may or may not be allowed. See "Function Key Programming" in  
the "Program Mode Programming" chapter to set tendering options for the charge keys, i.e.  
whether to allow over tendering or to enforce tendering.  
THANK-YOU  
CALL AGAIN  
1. Register the items you wish to sell.  
2. Enter the amount of the charge and press  
DATE 01/15/2003 WED TIME 08:33  
one of the charge keys if it is located on  
the keyboard:  
PLU1 T1  
PLU1 T1  
4X  
PLU2  
TAX1  
$2.99  
$2.99  
CHARGE  
1
$1.99  
2
0
0
0
$7.96  
$0.36  
TOTAL  
CHARGE1  
CHANGE  
CLERK 1  
$14.30  
$20.00  
$5.70  
No.000011  
00001  
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Check Cashing  
Check cashing means exchanging cash for a check. If you wish to cash checks, you must  
place a CHKCASH key on the keyboard. See "Function Key Assignment" in the "Program  
Mode Programming" chapter.  
THANK-YOU  
CALL AGAIN  
1. Enter the amount of the check tendered  
by the customer. For example, for  
$20.00 enter:  
DATE 01/15/2003 WED TIME 08:33  
2
0
0
0
***CHKCASH***  
No.000011  
CHECK  
CASH  
CLERK 1  
$20.00  
-20.00  
00001  
2. Press CHKCASH:  
CHK  
CASH  
3. The display will indicate the amount of  
the check and the cash change.  
52  
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Operating Instructions  
ER-380 / ER-380M  
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Split Tender  
Split tendering is paying for one transaction by more than one payment method. For  
example, a $20.00 sale could be split so $10.00 is paid in cash, and the remaining $10.00 is  
paid by a check. If necessary, you can make several different payments.  
THANK-YOU  
CALL AGAIN  
1. Register the items you wish to sell.  
2. Enter the amount of cash tendered by the  
DATE 01/15/2003 WED TIME 08:33  
customer. For example, enter $10.00 and  
press CASH:  
PLU2  
TOTAL  
CASH  
TOTAL  
CHECK  
CLERK 1  
$20 00  
$20.00  
$10.00  
$10.00  
$10.00  
00001  
1
0
0
0
CASH  
3. The display will indicate the $10.00 cash  
tender and the $10.00 total still due.  
No.000011  
4. Enter the amount of check tendered by  
the customer. For example, enter  
$10.00 and press CHECK:  
1
0
0
0
CHECK  
5. When the total tendered equals or  
exceeds the total due, the receipt will  
print and the transaction is complete.  
ER-380 / ER-380M  
Operating Instructions  
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Post Tender  
Post tendering means computing change after the sale has been totaled and the drawer is  
open. This feature is useful when a customer changes the amount of the tender or when a  
"quick change artist" confuses a clerk. Normally, this function is not allowed. If you wish  
to allow post tendering, you must set the appropriate system option.  
THANK-YOU  
CALL AGAIN  
1. Register the items you wish to sell.  
2. Press CASH:  
DATE 01/15/2003 WED TIME 08:33  
CASH  
PLU1 T1  
TAX1  
CASH  
$2.00  
$0.12  
$2.12  
00001  
3. The display will indicate the total of the  
cash sale.  
CLERK 1  
No.000011  
4. Enter the amount of the new tender,  
Press CASH:  
2
0
0
0
CASH  
5. The display will indicate the change due.  
54  
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Operating Instructions  
ER-380 / ER-380M  
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Currency Conversion  
If you normally accept currency from neighboring nations, you can program to convert the  
subtotal of a sale to the equivalent cost in the foreign currency. You can set up four separate  
conversion functions for different foreign currencies. To do this, you need to program the  
conversion factor. For example, if the US dollar (home currency) is worth 1.3720 Canadian  
dollars (foreign currency), the conversion factor is 1.3720. See "Function Key  
Programming" in the "Program Mode Programming" chapter to set a conversion factor.  
THANK-YOU  
CALL AGAIN  
1. Register the items you wish to sell.  
2. Press the CONV1 key if it is located on  
DATE 01/15/2003 WED TIME 08:33  
the keyboard:  
PLU1 T1  
TAX1  
$2.00  
$0.12  
CONV1  
TOTAL  
$2.12  
CONV 1  
¥2.90  
CHANGE RATE  
HOME AMT.  
CHANGE  
@1.3720  
$10.00  
$5.17  
3. Enter the amount of the foreign currency  
tender, Press CASH:  
CLERK 1  
No.000011  
00001  
1
0
0
0
CASH  
The currency symbol you  
program will display here. See  
"Print Option Programming" in  
the "Program Mode  
4. The display will indicate the amount of  
foreign currency tendered and display  
$5.17 change due. The change due is  
computed in home currency!  
Programming" chapter.  
ER-380 / ER-380M  
Operating Instructions  
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Table Management and Clerk Interrupt Operations  
Overview  
The ER-380 / ER-380M can employ a manual previous balance, hard check, or soft check  
system. (You must select hard or soft check posting in memory allocation programming -  
the default selection is soft.)  
There are two methods in ER-380 / ER-380M to manage check track. One is table  
management system and the other is clerk interrupt system. If you want to use clerk interrupt  
system.  
First, Program as below.  
To Enter Clerk Interrupt System (To Exit Table Management system)  
1.Program Clerk Secret Code  
2.Set system option #2 to a value of 1. See "System Option Programming"  
3.Set system option #26 to a value of 1. See "System Option Programming“.  
To Exit Clerk Interrupt System (To Enter Table Management system)  
♦ Set system option #26 to a value of 0. See "System Option Programming“.  
56  
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Operating Instructions  
ER-380 / ER-380M  
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Soft Check  
Opening a Soft Check  
Receipt Example:  
1. Enter the number of the guest check,  
THANK-YOU  
CALL AGAIN  
press the CHECK # key:  
DATE 01/15/2003 WED TIME 08:33  
1
2
3
CHECK#  
CHECK #  
PBAL  
TABLE  
#123  
$0.00  
#3  
or, press the CHECK # key to  
automatically assign a check:  
GUEST  
#2  
CHICKEN  
STEAK  
SERVICE  
$7.00  
$10.00  
$17.00  
CHECK#  
2. If required, enter the table number and  
BFWD  
$17.00  
press the TABLE key:  
CLERK 1  
No.000011  
00001  
3
TABLE  
3. If required, enter the number of guests  
and press the GUEST key:  
2
GUEST  
4. Register the items you wish to sell.  
5. To total the posting, press SERVICE:  
SERVICE  
Note: If a table number entry is required for all guest checks, and checks are assigned by  
register, the check will be assigned by the register when the table # is entered.  
ER-380 / ER-380M  
Operating Instructions  
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Adding to a Soft Check  
Receipt Example:  
1. Enter the number of the guest check,  
THANK-YOU  
CALL AGAIN  
press the CHECK # key:  
DATE 01/15/2003 WED TIME 08:33  
1
2
3
CHECK#  
CHECK #  
PBAL  
TABLE  
GARLIC BREAD  
SERVICE  
#123  
$17.00  
#3  
$2.00  
$2.00  
or, if you entered a table number, enter  
the table number and press the TABLE  
key:  
BFWD  
$19.00  
3
TABLE  
CLERK 1  
No.000012  
00001  
2. Register the next items you wish to sell.  
3. To total the posting, press SERVICE:  
SERVICE  
Printing a Soft Check  
Sample of soft check printed on the  
receipt:  
1. Enter the number of the guest check,  
press the CHECK # key:  
THANK-YOU  
1
2
3
CHECK#  
CALL AGAIN  
DATE 01/15/2003 WED TIME 08:33  
or, if you entered a table number, enter  
the table number and press the TABLE  
key:  
CHECK #  
PBAL  
#123  
$19.00  
#3  
TABLE  
3
TABLE  
CHICKEN  
STEAK  
GARLIC BREAD  
SERVICE  
$7.00  
$10.00  
$2.00  
$0.00  
2. Press PRINT CHECK to print the  
complete check. If programmed to do  
so, the PRINT CHECK key will  
automatically service the check:  
BFWD  
$19.00  
CHK # : 1  
No.000012 00001  
CLERK 1  
PRINT  
CHECK  
The number of  
times each check  
has been printed  
is counted and  
printed on the  
check  
58  
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Operating Instructions  
ER-380 / ER-380M  
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Paying a Soft Check  
Sample of soft check printed on the  
receipt:  
1. Enter the number of the guest check,  
press the CHECK # key:  
THANK-YOU  
CALL AGAIN  
1
2
3
CHECK#  
DATE 01/15/2003 WED TIME 08:33  
or, if you entered a table number, enter  
the table number and press the TABLE  
key:  
CHECK #  
PBAL  
TABLE  
#123  
$19.00  
#3  
TIP  
$3.00  
CHECKS PAID  
CASH  
CHANGE  
$22.00  
$25.00  
$3.00  
3
TABLE  
CHK # : 2  
No.000013 00001  
2. If necessary, add additional items. If  
you wish to add a tip, press SBTL, then  
enter the tip amount and press the TIP  
key:  
CLERK 1  
SBTL  
3
0
0
TIP  
3. Pay the balance, as you would normally  
tender a transaction, with CASH,  
CHECK, or one of the CHARGE  
functions. If the tender is greater than  
the balance due, change is displayed.  
2
5
0
0
CASH  
ER-380 / ER-380M  
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Hard Check  
Opening a Hard Check  
Receipt Example:  
1. Enter the number of the guest check,  
THANK-YOU  
CALL AGAIN  
press the CHECK # key:  
DATE 01/15/2003 WED TIME 08:33  
1
2
3
CHECK#  
CHECK #  
PBAL  
TABLE  
#123  
$0.00  
#3  
or, press the CHECK # key to  
automatically assign a check:  
GUEST  
#2  
CHICKEN  
STEAK  
SERVICE  
$7.00  
$10.00  
$17.00  
CHECK#  
2. If required, enter the table number and  
BFWD  
$17.00  
press the TABLE key:  
CLERK 1  
No.000011  
00001  
3
TABLE  
3. If required, enter the number of guests  
and press the GUEST key:  
2
GUEST  
4. Register the items you wish to sell.  
5. Place a slip in an optional slip printer, the  
check will print automatically when you  
press SERVICE:  
SERVICE  
60  
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Operating Instructions  
ER-380 / ER-380M  
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Adding to a Hard Check  
Receipt Example:  
1. Enter the number of the guest check,  
THANK-YOU  
CALL AGAIN  
press the CHECK # key:  
DATE 01/15/2003 WED TIME 08:33  
1
2
3
CHECK#  
CHECK #  
PBAL  
TABLE  
GARLIC BREAD  
SERVICE  
#123  
$17.00  
#3  
$2.00  
$2.00  
or, if you entered a table number, enter  
the table number and press the TABLE  
key:  
BFWD  
$19.00  
3
TABLE  
CLERK 1  
No.000012  
00001  
2. Register the next items you wish to sell.  
3. To total the posting, press SERVICE:  
SERVICE  
ER-380 / ER-380M  
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Paying a Hard Check  
Sample of Hard Check postings printed on an  
optional printer:  
1. Enter the number of the guest check,  
press the CHECK # key:  
DATE  
12/01/2003  
WED  
CHECK #  
#4  
1
2
3
CHECK#  
PBAL  
$0.00  
$15.50  
$19.50  
$2.50  
STEAK T1  
LOBSTER T1  
WINE T1  
WINE T1  
TAX1  
or, if you entered a table number, enter  
the table number and press the TABLE  
key:  
$2.50  
$3.60  
$43.60  
SERVICE  
BFWD  
43.60  
3
TABLE  
No.000017 REG 01 ETHAN  
PBAL  
TIME 09:15  
$43.60  
2. If necessary, add additional items. If  
you wish to add a tip, press SBTL, then  
enter the tip amount and press the TIP  
key:  
2X  
WINE T1  
TAX1  
@2.50  
$5.00  
$4.05  
$5.45  
SERVICE  
BFWD  
49.05  
TIME 09:47  
$49.05  
No.000019 REG 01 ETHAN  
PBAL  
SBTL  
2X  
@2.50  
WINE T1  
TAX1  
$5.00  
$4.50  
3
0
0
TIP  
CHECKS PAID  
TOTAL  
CASH  
$54.50  
$54.50  
$54.50  
3. Pay the balance, as you would normally  
tender a transaction, with CASH,  
CHECK, or one of the CHARGE  
functions. If the tender is greater than  
the balance due, change is displayed.  
No.000021 REG 01 ETHAN  
TIME 10:16  
2
5
0
0
CASH  
62  
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Direct Scale Entry  
Place a product on the scale and access the SCALE function to display the weight on the cash  
register. Then make the appropriate entry; the PLU must have "scaleable" status.  
THANK-YOU  
1. Place an item on the scale.  
CALL AGAIN  
2. Press the SCALE key.  
DATE 01/15/2003 WED TIME 08:33  
SCALE  
1.50 lb  
PLU1  
@3.00/lb  
$4.50  
$0.27  
$4.77  
$4.77  
00001  
TAX1  
TOTAL  
CASH  
3. Note that the weight is displayed on the  
screen. Enter the price per pound on  
the numberpad. Do not use the decimal  
key. For example, for $3.00, enter:  
CLERK 1  
No.000011  
3
0
0
4. Press a PLU key. For example, press  
PLU 1:  
1
ER-380 / ER-380M  
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Automatic Scale Entry  
Place a product on the scale and make the appropriate PLU entry. The PLU must be set  
with "auto scale status".  
THANK-YOU  
CALL AGAIN  
1. Place an item on the scale.  
2. Press a PLU key, if the item is a preset  
DATE 01/15/2003 WED TIME 08:33  
item, or enter the price per pound on the  
numberpad. Do not use the decimal  
key. For example, for $3.00, enter:  
1.50 lb  
PLU1  
@3.00/lb  
$4.50  
$0.27  
$4.77  
$4.77  
00001  
TAX1  
TOTAL  
CASH  
3
0
0
CLERK 1  
No.000011  
3. Press a PLU key. For example, press  
PLU 1:  
1
Tare Weight Entry  
THANK-YOU  
CALL AGAIN  
1. Place an item on the scale.  
2. Enter the preprogrammed tare number.  
DATE 01/15/2003 WED TIME 08:33  
Press the TARE key.  
1.50 lb  
PLU1  
TAX1  
TOTAL  
CASH  
CLERK 1  
@3.00/lb  
1
TARE  
$4.50  
$0.27  
$4.77  
$4.77  
00001  
3. Press the SCALE key.  
No.000011  
SCALE  
4. Note that the weight, less the tare weight,  
is displayed on the screen. Enter the  
price per pound on the numberpad. Do  
not use the decimal key. For example,  
for $3.00, enter:  
3
0
0
5. Press a PLU key. For example, press  
PLU 1:  
1
64  
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Manual Tare Weight Entry  
THANK-YOU  
CALL AGAIN  
1. Place an item on the scale.  
2. Enter the manual tare number, 5. Press  
DATE 01/15/2003 WED TIME 08:33  
the TARE key:  
1.50 lb  
PLU1  
TAX1  
TOTAL  
CASH  
CLERK 1  
@3.00/lb  
5
TARE  
$4.50  
$0.27  
$4.77  
$4.77  
00001  
3. Enter the weight of the tare, for example,  
enter .01, press the tare key:  
No.000011  
.
0
1
TARE  
4. Press the SCALE key.  
SCALE  
5. Note that the weight, less the tare weight,  
is displayed on the screen. Enter the  
price per pound on the numberpad. Do  
not use the decimal key. For example,  
for $3.00, enter:  
3
0
0
6. Press a PLU key. For example, press  
PLU 1:  
1
ER-380 / ER-380M  
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Manual Weight Entry  
Operators can make manual weight entries if the item has been programmed to accept them.  
You must use the decimal key to enter fractional manual weights.  
THANK-YOU  
CALL AGAIN  
1. Place an item on the scale.  
2. Enter the weight using the decimal key  
DATE 01/15/2003 WED TIME 08:33  
for fractional weights. Press the  
SCALE key:  
1.50 lb MANUAL WT. @ @3.00  
PLU1  
TAX1  
TOTAL  
CASH  
CLERK 1  
$4.50  
$0.27  
$4.77  
$4.77  
00001  
1
.
5
SCALE  
3. Enter the price per pound on the  
numberpad. Do not use the decimal  
key. For example, for $3.00, enter:  
No.000011  
3
0
0
4. Press a PLU key. For example, press  
PLU 1:  
1
66  
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X Mode  
Introduction  
All Management Functions take place with the control lock in the X position. In this way  
only those with the correct key will have access to these functions. Some register operations  
may be programmed to require the control lock in the X position in order to operate. All  
reports require a key that will access the X or Z position.  
ER-380 / ER-380M  
X Mode  
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X Reports  
System reports are divided into two basic categories:  
•
•
X reports, which read totals without resetting  
Z reports, which read totals and reset them to zero  
Most reports are available in both categories. Some reports, such as the Cash-in-Drawer  
report and the From-To PLU report are available only as X reports.  
Some reports also provide identical but separate period to date reports. These reports  
maintain a separate set of totals which may be allowed to accumulate over a period of days,  
weeks, months, or even years. X2 reports read period to date totals without resetting, and  
Z2 reports read period to date totals and reset them to zero. Period to date totals are updated  
each time a Z1 report is completed.  
A complete list of available reports is presented in a chart on the following page.  
An example is given for each of these reports in the pages that follow. Those reports that  
may be optionally abbreviated through register programming are represented twice. They  
are first shown with the option off, giving all totals, and again with the option turned on,  
showing the abbreviated version of the same report.  
Registers programmed with pop-up clerks must be signed on in the REG control lock  
position prior to taking reports.  
Running a Report - General Instructions  
1. Refer to the “Report Table“.  
2. Select a report type and the report mode.  
3. Turn the control lock to the position indicated.  
4. Enter the key sequence for the report you have selected.  
68  
•
X Mode  
ER-380 / ER-380M  
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Report Table  
Report  
Number  
Report  
Mode  
Control Lock  
Position  
Report Type  
Financial  
Key Sequence  
X
Z
X
Z
X
Z
X
Z
X
Z
X
Z
X
Z
X
Z
X
Z
X
Z
X
Z
X
Z
X
Z
X
X
X
Z
1
2
3
4
5
1 – SBTL  
1 – SBTL  
X2  
Z2  
X
201 – SBTL  
201 – SBTL  
2 – SBTL  
Z
2 – SBTL  
Time  
All PLU  
All Clerk  
Group  
X2  
Z2  
X
202 – SBTL  
202 – SBTL  
3 – SBTL  
Z
3 – SBTL  
X2  
Z2  
X
203 – SBTL  
203 – SBTL  
4 – SBTL  
Z
4 – SBTL  
X2  
Z2  
X
204 – SBTL  
204 – SBTL  
5 – SBTL  
Z
5 – SBTL  
X2  
Z2  
X
205 – SBTL  
205 – SBTL  
6
8
6 – SBTL  
All STOCK  
Daily Sales  
Z
6 – SBTL  
X2  
Z2  
X
208 – SBTL  
208 – SBTL  
9
9–SBTL-# -CLERK-# -CLERK  
209– SBTL-# -CLERK- #-CLERK  
11 – SBTL  
Individual Clerk  
Report  
X2  
X
11  
Open Table  
Z
REPORT TABLE  
11 – SBTL  
X
X
X
13-SBTL XXXX – PLU – XXXX – PLU  
213-SBTL XXXX – PLU – XXXX – PLU  
13  
From/To PLU  
X2  
X
X
X
X
X
X
X
X
X
X
X
X
14  
From/To STOCK  
DRAWER TOTAL  
PRINT ALL EJ  
14-SBTL XXXX –PLU – XXXX – PLU  
111  
300  
301  
302  
303  
111-SBTL  
300 -SBTL  
301 -SBTL  
302 -SBTL  
303 -SBTL  
PRINT EJ CASH  
PRINT EJ CHECK  
PRINT EJ MISC/T  
ER-380 / ER-380M  
X Mode  
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304  
305  
306  
X
X
X
X
X
X
PRINT EJ %  
304 -SBTL  
305 -SBTL  
306 -SBTL  
PRINT EJ RA/PO  
PRINT EJ  
RETURN  
PRINT EJ  
EC/VOID  
PRINT EJ  
NO SALE  
PRINT EJ  
CANCEL  
PRINT EJ BY  
CLERK  
307  
308  
X
X
X
X
Z
X
X
307 -SBTL  
308 -SBTL  
309  
X
309 –SBTL  
401 – 15  
399  
X/Z  
Z
401-415(depends on Max Clerk)-SBTL  
399- SBTL  
EJ RESET  
70  
•
X Mode  
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Cash Declaration  
If compulsory cash declaration is required, you must declare the count of the cash drawer  
prior to taking X or Z financial and clerk reports.  
You can enter the cash drawer total in one step, or to facilitate the counting of the cash  
drawer, you can enter each type of bill/coin and checks separately and let the register act as  
an adding machine. You can also use the X/TIME key to multiply the denomination of  
currency times your count.  
Either way you choose to enter cash, the register will compare your declaration with the  
expected cash and check in drawer totals and print the over or short amounts on the report.  
For example:  
DATE 01/15/2003 WED TIME 08:33  
1. Turn the control lock to the X or Z  
position (depending upon the type  
*** CASH DECLARATION ***  
of report you are taking.)  
C A S H  
$98.76  
$20.00  
$118.76  
$118.76  
$0.00  
C H E C K  
INPUT AMT  
DRAWER TTL  
DIFFERENCE  
2. Press the SBTL key.  
9
0
SBTL  
CLERK 1  
No.000001  
00000  
3. Enter the total of cash.  
9
8
7
6
CASH  
4. Enter the total of checks.  
2
0
0
0
CHECK  
5. Press the CASH key to total the  
declaration.  
CASH  
ER-380 / ER-380M  
X Mode  
•
71  
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Service Mode Programming  
Overview  
The following procedures are done from the Service Mode menu:  
•
•
•
•
•
•
•
•
Clear all totals  
Clear grand total  
Clear PLU file  
EPROM Information  
Memory Allocation  
Assignment of functions to keyboard locations  
RS232C Port 1 Options  
ER-380M Second RS-232C Port Programming  
72  
•
Service Mode Programming  
ER-380 / ER-380M  
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Memory Allocation Scan  
1.Turn the control lock to the S position to scan the allocated memory.  
2. Enter 60, press the SBTL key.  
6
0
SBTL  
3.Press CASH key  
CASH  
Pc Online Mode  
In ER-380 / ER-380M, there are no special commands to enter PC Online Mode.  
When you want to enter PC Online mode, all you have to do is to set 232 Communication Option in Programming.  
When PC sends commands to ECR, The ECR will be automatically Online Mode if connected.  
ER-380 / ER-380M  
Service Mode Programming  
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Memory Allocation  
1. Turn the control lock to the S position.  
2. To Allocate Memory, enter 60, and then press the SBTL key.  
6
0
SBTL  
3. Refer to the chart below. Enter the index number and press the X/TIME key.  
X
X/TIME  
X
MEMORY ITEM  
PLU  
CLERK  
GROUP  
CHECK#  
SOFT CHECK LINE  
CHECK TYPE : Hard (1), Soft (0)  
PRICE LEVEL  
MIX AND MATCH  
ELECTRONIC JOURNAL  
1
2
3
4
5
6
7
8
9
4. Enter the Number to allocate for the Memory Item and Press CASH key.  
See the example data table below  
N
CASH  
MEMORY ITEM  
N
300 (Max.5000)  
15 (Max. 99)  
PLU  
CLERK  
20 (Max. 99)  
GROUP  
15 (Max. 500)  
CHECK #  
30 (Max. 50)  
0(Soft Check), 1(Hard Check)  
1 (Max. 2)  
10 (Max. 100)  
3000(Max. 15000)  
SOFT CHECK LINE  
CHECK TYPE  
PRICE LEVEL  
MIX AND MATCH  
ELECTRONIC JOURNAL  
Default Memory Allocation  
5. If you want to finish memory allocation, Enter CASH key with no numeric key  
input. If you want to allocate Another memory area, Repeat 3,4 STEP.  
CASH  
74  
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Service Mode Programming  
ER-380 / ER-380M  
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Clear Total  
1.Turn the control lock to the S position.  
2.To Reset Total, enter 20, and then press the SBTL key.  
2
0
SBTL  
Clear Grand Total  
1.Turn the control lock to the S position.  
2. To Reset Grand Total, enter 30, and then press the SBTL key.  
3
0
SBTL  
Clear PLU File  
1.Turn the control lock to the S position.  
2.To Reset PLU file, enter 40, and then press the SBTL key.  
4
0
SBTL  
EPROM Information  
1.Turn the control lock to the S position.  
2.To Scan EPROM Information, enter 50, and then press the SBTL key.  
5
0
SBTL  
ER-380 / ER-380M  
Service Mode Programming  
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Function Key Assignment Programming  
Function keys may be relocated, inactivated or changed with this program. For example, you  
may wish to place functions, such as PREVIOUS BALANCE and SERVICE that are not  
placed on the default keyboard. Or perhaps, you may wish to remove a function, such as  
CANCEL, for security reasons.  
Please note the following limitations:  
•
•
If you assign a duplicate of a function code, the duplicate will function exactly as  
the original - you will not get separate totals and counters on reports for the  
duplicated key.  
You can reassign keys only in locations that are programmable. See  
"Keyboards“, where the key locations that may be programmed are identified.  
To Assign a Function Key to a Location:  
1. Turn the control lock to the S position.  
2. Enter 70, and then press the SBTL key.  
7
0
SBTL  
3. Refer to Function Key Codes to find the code for the key you wish to assign,  
press the location you wish to program. Repeat this step to assign another key.  
Key  
Location  
Key Code  
4. Press CASH key to finalize key assignment program.  
CASH  
76  
•
Service Mode Programming  
ER-380 / ER-380M  
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Function Key Codes  
Code  
Function  
Code  
Function  
Code  
Function  
Code  
Function  
1
NLU 1  
NLU 12  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
CHARGE 1  
CHARGE 2  
CHARGE 3  
CHARGE 4  
CHARGE 5  
CHARGE 6  
CHARGE 7  
CHARGE 8  
CHECKCASHING  
ENDORSE  
63  
64  
65  
66  
67  
68  
69  
70  
71  
72  
73  
74  
75  
76  
77  
78  
79  
80  
81  
82  
83  
LEVEL 1  
LEVEL 2  
MACRO 1  
MACRO 2  
MACRO 3  
MACRO 4  
MACRO 5  
MACRO 6  
MACRO 7  
MACRO 8  
MACRO 9  
MACRO 10  
RETURN  
MOD 1  
89  
90  
REC ON ACCT 2  
REC ON ACCT 3  
SBTL  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
RESERVED  
RESERVED  
Numeric 1  
Numeric 2  
Numeric 3  
Numeric 4  
Numeric 5  
Numeric 6  
Numeric 7  
Numeric 8  
Numeric 9  
Numeric 0  
Numeric 00  
DECIMAL  
#/NS  
91  
92  
SCALE  
93  
SERVICE  
94  
TABLE #  
95  
TARE  
96  
TAKE OUT  
TAX EXEMPT  
TAX SHIFT 1  
TAX SHIFT 2  
TAX SHIFT 3  
TAX SHIFT 4  
TIP  
97  
98  
CHECK TEND  
CHECK #  
99  
100  
101  
102  
103  
104  
105  
106  
107  
108  
109  
CLEAR (ESC)  
CLERK #  
CURR.CONV.1  
CURR..CONV.2  
CURR. CONV.3  
CURR. CONV.4  
DRIVE THRU  
EAT-IN  
MOD 2  
VOID  
MOD 3  
WASTE  
MOD 4  
VALIDATION  
PAYMENT  
RECEIPT ON/OFF  
INACTIVE  
%1  
MOD 5  
%2  
P/BAL  
%3  
PAID OUT 1  
PAID OUT 2  
%4  
ERR CORRECT  
NON ADD  
PRICE ENQUIRY  
(From ER380 V1.2  
ER380M V1.0)  
32  
%5  
58  
F/S SHIFT  
84  
PAID OUT 3  
110  
33  
34  
35  
36  
XTIME  
ADD CHECK  
CANCEL  
CASH  
59  
60  
61  
62  
F/S SUB  
F/S TEND  
GUEST  
PLU  
85  
86  
87  
88  
RECEIPT FEED  
PRINT CHECK  
PROMO  
REC ON ACCT 1  
ER-380 / ER-380M  
Service Mode Programming  
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RS-232 Communication Options  
You must define the device that is attached to the RS-232C communications port, and the  
options for the device.  
1. Turn the control lock to the S position.  
2. Enter 8 0 and press the SBTL key.  
3. Refer to the chart RS-232C option chart that follows and enter the number of the  
address you wish to program and press the X/TIME key.  
4. Enter the value that represents your selection and press the CASH key.  
5. Repeat from step 2 for any additional options you wish to program.  
6. Press CASH to exit the program  
Repeat for another  
Index  
8
0
SBTL  
N1  
XTIME  
N2  
CASH  
CASH  
N1  
1
OPTION  
N2  
0
1
2
3
4
0
1
2
0
1
0
1
0
1
2
4
6
7
VALUE  
9600 BPS  
1200 BPS  
2400 BPS  
4800 BPS  
19200 BPS  
NONE  
Baud Rate  
Parity  
2
ODD  
EVEN  
Data Bits  
Stop Bits  
8 BITS  
7 BITS  
1 BIT  
3
4
5
2 BIT  
Device Function  
NONE  
PC  
SCALE  
RECEIPT PRINTER  
SCANNER  
COIN  
78  
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Service Mode Programming  
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N1  
OPTION  
N2  
8
VALUE  
EFT  
9
POLE  
Initial Feeding Line KP  
End Feeding Line KP  
Initial Feeding Line Slip  
Print Line On Guest Check  
Scale Type  
0 - 20  
6
7
0 - 20  
0 - 20  
0 - 50  
8
9
0
1
NCI  
CAS  
10  
Printer Type  
0
NONE  
1
SAMSUNG SRP-100  
SRP-250  
11  
2
3
SRP-300  
4
SRP-350  
5
CITIZEN3550  
CITIZEN810  
CITIZEN230  
EPSON TMT88-2  
EPSON U200  
EPSON U295  
EPSON U300  
EPSON U325  
EPSON U375  
STAR SP-200  
STAR SP-298  
STAR SP-300  
STAR TSP-200  
EPSON  
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
0
Pole Display  
EFT TYPE  
12  
13  
1
ICD  
0
EFT GLED  
EFT INGE  
1
2
EFT ZVT700  
EFT CONFIG BYTE  
EFT CURRENCY  
0 - 127  
14  
15  
0
NONE  
DM  
1
2
EURO  
EFT PASSWORD  
0- 99999999  
16  
ER-380 / ER-380M  
Service Mode Programming  
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ER-380M Second RS-232C Port Programming  
The ER-380M includes a standard second RS-232C port. The second port is set in the same  
manner as the first, using program 81:  
1. Turn the control lock to the S position.  
2. Enter 8 1 and press the SBTL key.  
3. Refer to the chart RS-232C option chart above and enter the number of the  
address you wish to program and press the X/TIME key.  
4. Enter the value that represents your selection and press the CASH key.  
5. Repeat from step 2 for any additional options you wish to program.  
6. Press CASH to exit the program.  
Repeat for another  
Index  
8
1
SBTL  
N1  
XTIME  
N2  
CASH  
CASH  
80  
•
Service Mode Programming  
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Program Mode Programming  
Default Programming  
•
All keyboard PLUs are nontaxable and open, without entry limits by default  
status programming of "00000000".  
•
All system options are set to 0 in default programming, unless otherwise noted.  
Change only the options that will deviate from default programming. There is no  
need to re-enter an option status of 0, since 0 is its original setting.  
•
All programming (unless otherwise noted) is done with the control lock in the P  
position. Each section details a specific area of register programming.  
Descriptor Programming Methods  
Descriptors are programmable for PLUs, function keys, groups, clerks and the logo/messages.  
There is a method available to program descriptors, the program Descriptor Code Method.  
.
ER-380 / ER-380M  
Program Mode Programming  
•
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Descriptor Code Method  
CHAR  
CODE  
CHAR  
CODE  
CHAR  
CODE  
CHAR  
CODE  
CHAR  
CODE  
Ç
001  
è
ü
002  
ï
é
003  
î
â
004  
ì
ä
005  
Ä
à
å
007  
É
ç
ê
ë
010  
ô
006  
Å
008  
æ
009  
Æ
019  
£
011  
ö
012  
ò
013  
û
014  
ù
015  
ÿ
016  
017  
Ü
018  
¢
020  
¥
Ö
026  
$
021  
€
022  
SPACE  
032  
*
023  
!
024  
"
0250  
#
027  
%
028  
&
029  
'
030  
(
031  
)
033  
+
034  
,
035  
-
036  
.
037  
/
038  
0
039  
1
040  
2
041  
042  
043  
044  
045  
046  
047  
048  
049  
050  
CHAR  
CODE  
3
4
5
6
7
8
9
:
;
<
051  
052  
053  
054  
055  
056  
057  
058  
059  
060  
CHAR  
CODE  
=
>
?
@
A
B
C
D
E
F
061  
062  
063  
064  
065  
066  
067  
068  
069  
070  
CHAR  
CODE  
G
H
I
J
K
L
M
N
O
P
071  
072  
073  
074  
075  
076  
077  
078  
079  
080  
CHAR  
CODE  
Q
R
S
T
U
V
W
X
Y
Z
081  
082  
083  
084  
085  
086  
087  
088  
089  
090  
CHAR  
CODE  
a
b
c
d
091  
092  
093  
094  
095  
096  
097  
098  
099  
100  
CHAR  
CODE  
e
f
g
h
i
j
k
l
m
n
101  
102  
103  
104  
105  
106  
107  
108  
109  
110  
CHAR  
CODE  
o
p
q
r
s
t
u
v
w
x
111  
112  
113  
114  
115  
116  
117  
118  
119  
120  
CHAR  
CODE  
y
z
BACK SPACE  
123  
Double  
999  
121  
122  
82  
•
Program Mode Programming  
ER-380 / ER-380M  
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Tax Programming  
The ER-380 / ER-380M has the capability to support four separate taxes.  
Taxes can be calculated as either a straight percentage rate of between .001% and 99.999%, or a 60 break point tax table.  
Each tax may be either an add-on tax (added to the cost of a taxable item), or a value added tax (VAT) that is included in  
the price of the item.  
Tax rate 4 may be set to function as the Canadian Goods & Services Tax (GST). Definitions for tax rates 1, 2, 3 & 4 are  
made as part of tax programming.  
•
If you are entering a tax rate (add-on or VAT), see "Straight Percentage Tax Rate  
Programming" to enter the percentage rate.  
•
If you are entering a Canadian Goods and Services Tax (GST), use tax rate 4 for  
the GST tax, and use tax rates 1, 2 and/or 3 for any other provincial tax or taxes.  
See "Straight Percentage Tax Rate Programming" to enter the GST status and  
percentage rate.  
Important Note: After you have entered your tax program(s), test for accuracy by entering  
several transactions of different dollar amounts. Carefully check to make sure the tax charged  
by the cash register matches the tax on the printed tax chart for your area. As a merchant, you  
are responsible for accurate tax collection. If the cash register is not calculating tax  
accurately, contact your dealer for assistance.  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
Straight Percentage Tax Rate Programming  
When tax requirements may be met using a straight percentage rate, use the following method to program a tax as a  
straight percentage.  
Programming Straight Percentage Tax Rates and Status  
1. Turn the control lock to the P position.  
2. If the tax is a percentage rate, with a decimal. (0.000-99.999). It is not  
necessary to enter preceding zeros. For example, for 6%, enter 06.000 or  
6.000.  
3. For the type of tax:  
If the tax is a percentage added to the sale (normal add on tax),  
enter:  
0
2
If the tax is a percentage value added tax (VAT; calculated as part  
of the sale), enter:  
ER-380 / ER-380M  
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4. Enter 0 here for all taxes, unless if you are programming tax 4 as a Canadian  
GST. If tax 4 is a Canadian GST, enter the sum of the options below:  
OPTION  
VALUE  
=
SUM  
GST (tax 4) is taxable by rate 1?  
Yes = 1  
No = 0  
GST (tax 4) is taxable by rate 2?  
GST (tax 4) is taxable by rate 3?  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
5. Press the Tax Shift key for the tax you are programming.  
6. Press the CASH key to end programming.  
Tax Rate Programming Flowchart  
TAX  
(1/2/3/4)  
.
CASH  
Tax Rate  
You must enter decimal  
GST  
tax  
Tax  
type  
Info  
84  
•
Program Mode Programming  
ER-380 / ER-380M  
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PLU Programming  
All PLUs, whether they are registered by pressing a PLU key on the keyboard, or by entering the PLU number  
and pressing the PLU key, have the same programming options. These options are set through separate  
programs:  
•
Program 100 – PLU Status Programming determines whether the PLU is open,  
preset or inactive. Also selected here are tax, food stamp, scale, negative, single  
item, hash, gallonage, compulsory number entry, compulsory validation,  
compulsory condiment and print options.  
•
•
Program 110 – PLU Auto Tare Programming.  
Program 150 – PLU Group Assignment allows you to select up to two groups  
where each PLUs sales will accumulate.  
•
•
•
•
Program 200 - PLU Price/HALO Programming determines the PLU price if the  
PLU is preset, or the high amount lock out (HALO) if the PLU is open.  
Program 250 - PLU Stock Amount Programming allows you to add stock to the  
PLU sales counters for PLUs you have designated as stock keeping PLUs.  
Program 300 - PLU Description Programming allows you to set a unique, up to  
18-character descriptor for each PLU.  
Program 350 - PLU Link Programming allow you to link a PLU to another  
PLU, so that registration of the first PLU will automatically trigger registration  
of the linked PLU.  
•
•
Program 400 - PLU Delete Programming allows you to delete the PLU.  
Program 450 - PLU Mix & Match Programming.  
ER-380 / ER-380M  
Program Mode Programming  
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Program 100 - PLU Status Programming  
1. Turn the control lock to the P position.  
2. To begin the program, enter 1 0 0, press the SBTL key.  
1
0
0
SBTL  
3. Select the PLU or PLUs you wish to program in one of the following ways:  
•
Press a PLU key on the keyboard, or  
PLU  
•
Press the first PLU keys that are to receive the same status and Press the  
last PLU keys, or  
PLU  
PLU  
•
Enter up to 15 digit number of the PLU and press the PLU key, or  
Enter the PLU#,  
up to 15 digits  
PLU  
•
Enter the number of the first PLU in a range of PLUs that are to receive the  
same setting; press the PLU key. Enter the last number in the range; press  
the PLU key.  
Enter the PLU#,  
up to 15 digits  
Enter the PLU#,  
up to 15 digits  
PLU  
PLU  
4. Refer to the "PLU Status Chart" to determine the values for N1 through N9.  
(If an address offers more than one option, add the values for each option and  
enter the sum. For example, if you wish the PLU to be taxable by rates 1 and  
3, add the values for your choices, 1 + 4, and enter the sum "5" for address N5.)  
Enter the values you have selected, press the X/TIME key. (You do not need  
to enter preceding zeros. For example, if you are only selecting a value for  
N9, i.e. auto tare by number 1, just enter 1.)  
N9  
N1  
N2  
N3  
N4  
N5  
N6  
N7  
N8  
X/TIME  
5. To program additional PLUs, repeat from step 3, or press the CASH key to  
finalize the program.  
CASH  
86  
•
Program Mode Programming  
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PLU Status Chart  
Value  
Address  
Program Option  
=
Sum  
Yes = 0  
No = 1  
PLU is preset?  
N1  
Yes = 0  
No = 2  
PLU is override preset ?  
PLU is taxable by rate 1?  
PLU is taxable by rate 2?  
PLU is taxable by rate 3?  
PLU is taxable by rate 4?  
PLU is food stamp eligible?  
PLU is negative item?  
PLU is hash?  
Yes = 4  
No = 0  
Yes = 1  
No = 0  
N2  
N3  
N4  
N5  
N6  
N7  
N8  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Yes = 1  
No = 0  
PLU is single item?  
Yes = 2  
No = 0  
Compulsory non-add number?  
Yes = 4  
No = 0  
PLU is gallonage?  
PLU is inventory?  
Yes = 1  
No = 0  
PLU is inactive?  
Yes = 2  
No = 0  
PLU is scalable?  
Yes = 4  
No = 0  
P.LU is auto-scale entry?  
PLU is a condiment?  
Compulsory condiment entry?  
Print PLU on receipt?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Yes = 0  
No = 1  
NOT USED  
Print PLU on check?  
Yes = 0  
No = 4  
Print item’s price on receipt?  
Print item’s price on check?  
Yes = 0  
No = 1  
Yes = 0  
No = 2  
PLU is disabled PROMO function?  
Yes = 4  
No = 0  
ER-380 / ER-380M  
Program Mode Programming  
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Value  
Address  
N9  
Program Option  
=
Sum  
PLU counter is not reset when a PLU Z report is  
done?  
Yes = 1  
No = 0  
PLU is preset override in MGR control?  
Yes = 2  
No = 0  
88  
•
Program Mode Programming  
ER-380 / ER-380M  
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Program 110 - PLU Auto Tare Programming  
1.  
2.  
Turn the control lock to the P position.  
To begin the program, enter 1 1 0, press the SBTL key  
1
1
0
SBTL  
3.  
Select the PLU or PLUs you wish to program in one of the following ways:  
Press on the keyboard, or  
PLU  
Press the first PLU keys that are to receive the same status and Press the last PLU  
keys, or  
PLU  
PLU  
Enter up to 15 digit number of the PLU and press the PLU key, or  
Enter the PLU#,  
up to 15 digits  
PLU  
Enter the number of the first PLU in a range of PLUs that are to receive the same setting,  
and press the PLU key. Enter the last number in the range; press the PLU key.  
Enter the PLU#,  
up to 15 digits  
Enter the PLU#,  
up to 15 digits  
PLU  
PLU  
4. Enter a value (1-5) to indicate the number of the preprogrammed tare weight you want to  
automatically subtract when the PLU is used for scale entry (using an optional scale). Enter 0 to  
disable automatic tare subtraction.  
N
X/TIME  
5. Program additional PLUs, repeat from step 3, or press the CASH key to finalize the program  
CASH  
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Program 150 - PLU Group Assignment  
Each PLU may report to any three of 20 groups. Group totals appear on reports, so that you can  
track sales of different types of items. A group can also be used to designate items that are to print  
on an optional kitchen printer.  
Note: The PLU will report to group "0", if not programmed to report to groups 1-20.  
1. Turn the control lock to the P position.  
2. To begin the program, enter 1 5 0, press the SBTL key.  
1
5
0
SBTL  
3. Select the PLU or PLUs you wish to program in one of the following ways:  
•
Press a PLU key on the keyboard, or  
PLU  
•
Press the first PLU keys that are to receive the same status and Press the  
last PLU keys, or  
PLU  
PLU  
•
Enter up to 15 digit number of the PLU and press the PLU key, or  
Enter the PLU#,  
up to 15 digits  
PLU  
•
Enter the number of the first PLU in a range of PLUs that are to receive the  
same setting; press the PLU key. Enter the last number in the range; press  
the PLU key.  
Enter the PLU#,  
up to 15 digits  
Enter the PLU#,  
up to 15 digits  
PLU  
PLU  
4. Enter up to three 2-digit numbers representing the groups where you wish to  
add the PLUs sales, i.e. enter 1 0 for group 10 or enter 0 4 for group four.  
Press the X/TIME key.  
X/TIME  
3rd Group  
1st Group  
2nd Group  
5. To program additional PLUs, repeat from step 3, or press the CASH key to  
finalize the program.  
CASH  
90  
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Program 200 - PLU Price/HALO Programming  
If a PLU is open, set the HALO (high amount lock out) here. If a PLU is preset set the preset price  
here. If a PLU is set with gallonage status, enter the price per gallon here. (Enter price per gallon  
in tenths of a penny, i.e. 1299 for $1.29 9/10 per gallon.)  
1. Turn the control lock to the P position.  
2. To begin the program, enter 2 0 0, press the SBTL key.  
2
0
0
SBTL  
3. Select the PLU or PLUs you wish to program in one of the following ways:  
•
Press a PLU key on the keyboard, or  
PLU  
•
Press the first PLU keys that are to receive the same status and Press the  
last PLU keys, or  
PLU  
PLU  
•
Enter up to 15 digit number of the PLU and press the PLU key, or  
Enter the PLU#,  
up to 15 digits  
PLU  
•
Enter the number of the first PLU in a range of PLUs that are to receive the  
same setting; press the PLU key. Enter the last number in the range; press  
the PLU key.  
Enter the PLU#,  
up to 15 digits  
Enter the PLU#,  
up to 15 digits  
PLU  
PLU  
4. If the PLU is open, enter a HALO of up to 7 digits. If the PLU is preset, enter  
a preset price.  
X/TIME  
Price/HALO  
If 2 Price Levels are allocated in memory, enter second price and X/Time as below.  
X/TIME  
Price/HALO  
5. To program additional PLUs, repeat from step 3, or press the CASH key to  
finalize the program.  
CASH  
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Program 250 - PLU Stock Amount Programming  
With this program, you can you can add stock to the PLU sales counters for PLUs you have designated  
as stock keeping PLUs. See “Program 100 – PLU Status Programming”. The stock number set here  
can be the amount of stock that is being added to the current level, or optionally, it can be the new total  
stock level. See option #18 in "System Option Programming" to set this option.  
1. Turn the control lock to the P position.  
2. To begin the program, enter 2 5 0, press the SBTL key.  
2
5
0
SBTL  
3. Select the PLU or PLUs you wish to program in one of the following ways:  
•
Press a PLU key on the keyboard, or  
PLU  
•
Press the first PLU keys that are to receive the same status and Press the  
last PLU keys, or  
PLU  
PLU  
•
Enter up to 15 digit number of the PLU and press the PLU key, or  
Enter the PLU#,  
up to 15 digits  
PLU  
•
Enter the number of the first PLU in a range of PLUs that are to receive the  
same setting; press the PLU key. Enter the last number in the range; press  
the PLU key.  
Enter the PLU#,  
up to 15 digits  
Enter the PLU#,  
up to 15 digits  
PLU  
PLU  
4. Enter the stock amount you wish to add (up to six digits), press the X/TIME  
key.  
X/TIME  
Stock Amount  
5. To program additional PLUs, repeat from step 3, or press the CASH key to  
finalize the program.  
CASH  
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Program 300 - PLU Description Programming  
Program descriptors by entering three digit alpha character codes.  
1. Turn the control lock to the P position  
2. To begin the program, enter 3 0 0, press the SBTL key.  
3
0
0
SBTL  
3. Select the PLU you wish to program in one of the following ways:  
•
Press a PLU key on the keyboard, or  
PLU  
•
Enter up to 15 digit number of the PLU and press the PLU key, or  
Enter the PLU#,  
up to 15 digits  
PLU  
4. If you are programming  
Enter up to 18  
three-character  
codes  
X/TIME  
5. To program additional PLUs, repeat from step 3, or press the CASH key to  
finalize the program.  
CASH  
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Program 350 - PLU Link Programming  
PLU link programming allows you to link a PLU to another PLU, so that registration of the first PLU  
will automatically trigger registration of the linked PLU. For example, you may wish to link a bottle  
deposit with the sale of beverages, or you may wish to register a group of items normally sold together.  
1. Turn the control lock to the P position.  
2. To begin the program, enter 3 5 0, press the SBTL key.  
3
5
0
SBTL  
3. Select the PLU you wish to program in one of the following ways:  
•
Press a PLU key on the keyboard, or  
PLU  
•
Enter up to 15 digit number of the PLU and press the PLU key, or  
Enter the PLU#,  
up to 15 digits  
PLU  
4. Enter the number of the PLU you wish the PLU linked to; press the PLU key.  
Or press the PLU key on the keyboard you wish the PLU linked to.  
Enter the PLU#,  
up to 15 digits  
PLU  
PLU  
or,  
If you want to unlink,  
0
PLU  
5. To program additional PLUs, repeat from step 3, or press the CASH key to  
finalize the program.  
CASH  
94  
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Program 400 – PLU Delete Programming  
NOTE: To delete a PLU, all totals for the PLU must be cleared from Z reports (including  
Stock and PLU reports.)  
1. Turn the control lock to the P position.  
2. To begin the program, enter 4 0 0, press the SBTL key.  
4
0
0
SBTL  
3. Select the PLU or PLUs you wish to program in one of the following ways:  
•
•
•
Press a PLU key on the keyboard, or  
PLU  
Press the first PLU keys that are to delete and Press the last PLU keys, or  
PLU  
PLU  
Enter up to 15 digit number of the PLU and press the PLU key, or  
Enter the PLU#,  
up to 15 digits  
PLU  
•
Enter the number of the first PLU in a range you wish to delete and press  
the PLU key. Enter the last number in the range; press the PLU key.  
Enter the PLU#,  
up to 15 digits  
Enter the PLU#,  
up to 15 digits  
PLU  
PLU  
4. Press X/TIME key.  
X/TIME  
5. To program additional PLUs, repeat from step 3, or press the CASH key to  
finalize the program.  
CASH  
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Program 450 - PLU MIX & MATCH Programming  
1.  
2.  
Turn the control lock to the P position.  
To begin the program, enter 4 5 0, press the SBTL key.  
4
5
0
SBTL  
3. Select the PLU you wish to program in one of the following ways:  
•
•
•
Press a PLU key on the keyboard, or  
PLU  
Press the first PLU keys that are to delete and Press the last PLU keys, or  
PLU  
PLU  
Enter up to 15 digit number of the PLU and press the PLU key, or  
Enter the PLU#,  
up to 15 digits  
PLU  
•
Enter the number of the first PLU in a range you wish to delete and press  
the PLU key. Enter the last number in the range; press the PLU key.  
Enter the PLU#,  
up to 15 digits  
Enter the PLU#,  
up to 15 digits  
PLU  
PLU  
4. Enter the number of the Mix & Match Table (1-20); press the X/TIME key.  
X/TIME  
5. To program additional PLUs, repeat from step 3, or press the CASH key to  
finalize the program.  
CASH  
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System Option Programming  
Refer to the “System Option Table” to review the system options. Read each option carefully to determine if you wish  
to make any changes.  
NOTE: Because after clearing memory all options settings are automatically set to 0, and  
because your most likely option selections require a status setting of 0, you do not need to  
program this section unless you wish to change the default status.  
Programming a System Option:  
1. Turn the control lock to the P position.  
2. Enter 3 0, press the SBTL key.  
3. Enter a system option address, and then press the X/TIME key.  
4. Enter the number representing the status you have selected, or if there is more  
than one decision to be made in an address, add the values representing your  
choices for each decision and enter the sum. Press the SBTL key.  
5. Repeat from step 3 for each system option you wish to change.  
6. Press the CASH key to end system option programming.  
System Option Flowchart  
Repeat for each  
System Option  
3
0
SBTL  
X/TIME  
SBTL  
CASH  
Option #  
Status  
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System Option Table  
Address  
1
SYSTEM OPTION  
VALUE  
=
SUM  
Beeper is active?  
Yes = 0  
No = 1  
% is not to affect net sale?  
Yes = 2  
No = 0  
Clerk sign on method  
is:  
Direct entry  
Code entry  
Pop-up  
=
=
=
=
0
1
1
0
2
3
4
Clerks are:  
Stay down  
Drawer needs to be shut to operate?  
Yes = 0  
No = 1  
Activate open Drawer Alarm?  
Yes = 2  
No = 0  
The number of seconds before the open drawer  
warning tone sounds  
1-99  
5
6
(Default is 30 seconds).  
Allow the post tender function?  
Yes = 1  
No = 0  
Open drawer on post tender?  
Allow multiple receipts?  
Yes = 0  
No = 2  
Yes = 4  
No = 0  
Cash Declaration Required before Z Financial  
report?  
Yes = 1  
No = 0  
7
8
9
Allow negative balance sales in the X control  
lock position only?  
Yes = 2  
No = 0  
Allow zero balance sales in the X control lock  
position only?  
Yes = 1  
No = 0  
Consecutive number is reset after a financial  
report?  
Yes = 2  
No = 0  
Reset Grand Total after Z financial Report?  
Cash drawer will open when reports are run?  
Open drawer during training mode?  
Yes = 1  
No = 0  
Yes = 0  
No = 2  
Yes = 0  
No = 4  
Decimal place: (0,1,2,3) default=2  
0-3  
10  
11  
Date format is:  
MMDDYY  
DDMMYY  
YYMMDD  
=
=
=
0(default)  
1
2
98  
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Address  
12  
SYSTEM OPTION  
VALUE  
=
SUM  
Percentage and Tax  
calculations will:  
Round up at 0.005  
=
0(default)  
Always round up  
=
1
2
Always round down =  
Split  
calculations will:  
price  
Round up at 0.005  
=
0(default)  
13  
14  
15  
Always round up  
=
1
2
Always round down =  
Compulsory Eat in T-out D-thru before  
tendering?  
Yes = 1  
No = 0  
Hash is  
Normal  
=
=
0
2
Non-add  
Reset the Financial report Z counter after a Z1  
Financial report?  
Yes = 1  
No = 0  
Reset the Time report Z counter after a Z1 Time  
report?  
Yes = 2  
No = 0  
Reset the PLU report Z counter after a Z1 PLU  
report?  
Yes = 4  
No = 0  
Reset the Clerk report Z counter after a Z1 Clerk  
report?  
Yes = 1  
No = 0  
16  
17  
Reset the Group report Z counter after a Z1  
Group report?  
Yes = 2  
No = 0  
Reset the Daily sale report Z counter after a Z2  
Daily sale report?  
Yes = 1  
No = 0  
Activate Paper sensor?  
Deactivate Split Pricing?  
Allow Direct Multiply?  
Yes = 0  
No = 2  
Yes = 4  
No = 0  
Yes = 1  
No = 0  
18  
Inventory(stock)  
counter program  
Add to current level  
Counter replaces current  
level  
=
2
0
=
The number of numeric digits: 0 is no limit  
Direct multiply more than one digit?  
0-14  
19  
20  
Yes = 1  
No = 0  
Amount tendered  
Amount of sale  
=
Tender  
amount is:  
Validation  
2
0
=
Display add-price of linked item?  
Yes = 1  
No = 0  
21  
Allow sale when stock reaches “0”?  
Yes = 0  
No = 2  
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Address  
22  
SYSTEM OPTION  
VALUE  
=
SUM  
Allow Swedish round on subtotal?  
Yes = 4  
No = 0  
Allow rounding on cash?  
Allow Z stock report?  
Yes = 1  
No = 0  
Yes = 0  
No = 2  
Training mode  
Enter  
Exit  
=
=
1
0
23  
24  
Enable Electronic Journal?  
Yes = 1  
No = 0  
Prompt operator when Electronic Journal is full  
Stop operations when Electronic Journal is full  
Send only negative entries to Electronic Journal  
Yes = 0  
No = 2  
Yes = 4  
No = 0  
Yes = 1  
No = 0  
25  
26  
Send reset report to Electronic Journal  
Disable Cash Declaration?  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Table Management  
Clerk Interrupt  
=
=
0
1
VAT shift affect the whole receipt?  
Not count in memory in void mode?  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Disable level keys:  
Price level is:  
Level1  
Level2  
=
1
2
0
1
2
0
1
2
27  
28  
=
Pop-up after item  
Pop-up after sale  
Stay-down  
=
=
=
Modifier is:  
Pop-up after item  
Pop-up after sale  
Stay-down  
=
29  
30  
=
=
Use Spool?  
Yes = 1  
No = 0  
Reset Hard Check Tax after Service Key  
pressed?  
(From ER380 V 1.3 & ER380M V1.1)  
Yes = 2  
No = 0  
100  
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Print Option Programming  
Refer to the “Print Option Table” to review the print options. Read each option carefully to determine if you wish to  
make any changes.  
NOTE: Because after clearing memory all options settings are automatically set to 0, and  
because your most likely option selections require a status setting of 0, you do not need to  
program this section unless you wish to change the default status.  
Programming a Print Option:  
1. Turn the control lock to the P position.  
2. Enter 4 0, press the SBTL key.  
3. Enter a print option address, and then press the X/TIME key.  
4. Enter the number representing the status you have selected, or if there is more  
than one decision to be made in an address, add the values representing your  
choices for each decision and enter the sum. Press the SBTL key.  
5. Repeat from step 3 for each print option you wish to change.  
6. Press the CASH key to end print option programming.  
Print Option Flowchart  
Repeat for each  
Print Option  
4
0
SBTL  
X/TIME  
SBTL  
CASH  
Option #  
Status  
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Print Option Table  
Address  
1
PRINT OPTION  
VALUE  
=
SUM  
Yes = 1  
No = 0  
Print media total on clerk report?  
Yes = 0  
No = 2  
Print tax symbol?  
Void/Return totals will print on the Financial  
report?  
Yes = 0  
No = 1  
2
3
Yes = 2  
No = 0  
Audaction total will print on the Financial report?  
Skip media totals with zero activity on the  
Financial report?  
Yes = 0  
No = 1  
Skip media totals with zero activity on the Clerk  
report?  
Yes = 0  
No = 2  
Print Clerk report at the end of the Financial  
report?  
Yes = 4  
No = 0  
Print PLU sale item number?  
Yes = 1  
No = 0  
4
Print PLU with zero totals on report?  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Subtotal is printed when the SBTL key is pressed?  
Print percentage of sales on the PLU report?  
Print consecutive number counter on receipt?  
Print date on receipt?  
Yes = 1  
No = 0  
5
6
Yes = 0  
No = 2  
Yes = 0  
No = 1  
Yes = 0  
No = 2  
Print time on receipt?  
Yes = 0  
No = 4  
Print machine number on receipt?  
Print clerk name on receipt?  
Yes = 0  
No = 1  
7
Print Z counter on reports?  
Yes = 0  
No = 2  
$
Home Currency symbol (see note1 below)  
Print receipt when sign on/off?  
8
9
(Default)  
Yes = 0  
No = 1  
Print Grand total on the X Financial report?  
Print Grand total on the Z Financial report?  
Yes = 0  
No = 2  
Yes = 0  
No = 4  
102  
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Address  
10  
PRINT OPTION  
VALUE  
=
SUM  
Yes = 0  
No = 1  
Print Gross total on the X Financial report?  
Yes = 0  
No = 2  
Print Gross total on the Z Financial report?  
Print the subtotal without tax on the receipt?  
Yes = 1  
No = 0  
11  
12  
Tax amount to print  
on receipt is:  
Combined  
Itemized  
=
2
0
=
Print the tax amount on receipt?  
Yes = 0  
No = 1  
Print taxable totals?  
Yes = 2  
No = 0  
Print the tax rate?  
Yes = 4  
No = 0  
Print a breakdown of the VAT eligible sale?  
Yes = 1  
No = 0  
13  
Print training mode message on the receipt during  
training mode operations?  
Yes = 2  
No = 0  
Currency  
Symbol:  
(See note2 below)  
CONV. #1  
CONV. #2  
CONV. #3  
CONV. #4  
=
=
=
=
.
.
.
.
14  
15  
16  
17  
18  
Print the order number on the kitchen printer  
requisition?  
Yes = 0  
No = 1  
Print the item’s price on the kitchen printer  
requisition?  
Yes = 2  
No = 0  
Print registrations in void mode on the kitchen  
printer requisition?  
Yes = 0  
No = 1  
19  
20  
Print registrations in training mode on the kitchen  
printer requisition?  
Yes = 2  
No = 0  
Combine like items on the kitchen printer?  
Consolidation of like items on check track?  
Yes = 0  
No = 1  
Yes = 0  
No = 2  
Chooses volume unit When  
the PLU is gallonage.  
Gallons  
Liters  
=
0
4
=
Print preamble message on receipt?  
Print postamble message on receipt?  
Yes = 0  
No = 1  
21  
Yes = 0  
No = 2  
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Address  
22  
PRINT OPTION  
VALUE  
=
SUM  
Print preamble message on the guest check?  
Yes = 1  
No = 0  
Print postamble message on the guest check?  
Yes = 2  
No = 0  
Print average items per customer on the Financial  
report?  
Yes = 0  
No = 1  
23  
24  
Print average sales per customer on the Financial  
report?  
Yes = 0  
No = 2  
Issue a second receipt for the same transaction?  
Yes = 1  
No = 0  
Priority print by group on the kitchen printer?  
Yes = 2  
No = 0  
Print the PLU number and descriptor on the  
receipt?  
Yes = 4  
No = 0  
Do not print when polling reports?  
Yes = 1  
No = 0  
25  
Print PLU# on PLU report?  
Yes = 2  
No = 0  
Grand total is:  
NOT USED  
Net sale  
=
=
4
0
Gross sale  
26  
27  
Send order to the kitchen printer when the SBTL  
key is pressed?  
Yes = 1  
No = 0  
Print date on hard check?  
Yes = 2  
No = 0  
Pre Print graphic logo on receipt?  
Post-Print graphic logo on receipt?  
Pre Print graphic logo on the guest check?  
Post-Print graphic logo on the guest check?  
Yes = 1  
No = 0  
28  
29  
30  
Yes = 2  
No = 0  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Print pre- logo  
Default  
User  
=
=
0
1
Number of Pre-feeding lines  
Number of Post-feeding lines  
Print Format  
0-5  
31  
32  
33  
0-5  
Receipt  
Journal  
=
0
1
=
104  
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NOTE 1: Print Option# 8 - Users outside of the USA can designate a different currency  
symbol. To select a different symbol enter three digit alpha character codes.  
NOTE 2: Print Option# 14,15,16,17 - If you are using the currency conversion feature, you  
can select the appropriate symbol for each foreign currency you are accepting. To select a  
different symbol enter three digit alpha character codes.  
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Function Key Programming  
Three programs are used to program function keys:  
•
•
Program 70 - is used to set each keys individual options  
Program 80 - is used to program a 18 character alpha numeric descriptor  
•
Program 90 - is used to set a high amount limit (HALO)  
In this chapter you will find:  
•
•
General instructions for programs 70, 80 and 90.  
Specific programming instructions for each function key.  
106  
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Program 70 - Function Key Options  
Use Program 70 to set options for function keys. Because of the differences inherent in function keys,  
individual options will be different. See the specific instructions for each key in this chapter to find the  
options for each key.  
1. Turn the control lock to the P position.  
2. To begin the program, enter 7 0, press the SBTL key.  
7
0
SBTL  
3. Enter the values for the option digit or digits. Depending on the function key  
you are programming, you may enter up to six digits N1 through N6.  
Determine the values for N1 through N6 by referring to the specific function  
key information that follows. (You do not need to enter preceding zeros.  
For example, if the function key offers six digits, N1 through N6 and you are  
only selecting a value for N6, just enter the value for N6.) Press the function  
key you wish to program.  
FUNCTION  
KEY  
N1  
N2  
N3  
N4  
N5  
N6  
4. To program additional function keys, repeat from step 3, or press the CASH  
key to finalize the program.  
CASH  
ER-380 / ER-380M  
Program Mode Programming  
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Program 80 - Function Key Descriptor  
Program descriptors by entering three digit alpha character codes.  
1. Turn the control lock to the P position.  
2. To begin the program, enter 8 0, press the SBTL key.  
8
0
SBTL  
3.  
Enter up to 18  
three-character  
codes  
FUNCTION  
KEY  
4. To program additional function keys, repeat from step 3, or press the CASH  
key to finalize the program.  
CASH  
108  
•
Program Mode Programming  
ER-380 / ER-380M  
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Program 90 - Function Key HALO  
Use Program 90 to program a high amount lock out (HALO) for a function key. Only specific keys  
require this program. For example, you can set a HALO for the CASH, CHECK or CHARGE keys.  
Refer to the specific function key programming information in this chapter to determine when the  
HALO option is available.  
1. Turn the control lock to the P position.  
2. To begin the program, enter 9 0, press the SBTL key.  
9
0
SBTL  
3. Enter a HALO of up to eight digits, (or "0" for no HALO).  
Enter 1-8 digit  
HALO  
4. Press the function key on the keyboard you wish to program.  
FUNCTION  
KEY  
5. To program additional function keys, repeat from step 2, or press the CASH  
key to finalize the program.  
CASH  
ER-380 / ER-380M  
Program Mode Programming  
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ADD CHECK  
Options - Program 70  
Repeat for another  
function key  
ADD  
CEHCK  
7
0
SBTL  
N1  
N2  
N3  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Compulsory before tendering?  
Yes = 2  
No = 0  
Advance the consecutive # when this function is  
used?  
Yes = 0  
No = 4  
Delete the pre/postamble when this function is  
used?  
Yes = 0  
No = 1  
N2  
N3  
Exempt tax 1?  
Yes = 2  
No = 0  
Exempt tax 2?  
Yes = 4  
No = 0  
Exempt tax 3?  
Yes = 1  
No = 0  
Exempt tax 4?  
Yes = 2  
No = 0  
Validation is compulsory?  
Yes = 4  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
110  
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Program Mode Programming  
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CANCEL  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
CANCEL  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Key is active in X control lock position only?  
Validation is compulsory?  
Yes = 4  
No = 0  
Descriptor  
HALO  
- Refer to “Program 80 – Function Key Descriptor”  
- Refer to “Program 90 – Function Key HALO ”  
ER-380 / ER-380M  
Program Mode Programming  
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CASH  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
N2  
N3  
CASH  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Amount tender is compulsory?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Allow over tendering and under tendering in X  
control lock position only?  
Disable under tendering?  
Open cash drawer?  
Exempt tax 1?  
Yes = 4  
No = 0  
Yes = 0  
No = 1  
N2  
N3  
Yes = 2  
No = 0  
Exempt tax 2?  
Yes = 4  
No = 0  
Exempt tax 3?  
Yes = 1  
No = 0  
Exempt tax 4?  
Yes = 2  
No = 0  
Validation is compulsory?  
Yes = 4  
No = 0  
Descriptor  
HALO  
- Refer to “Program 80 – Function Key Descriptor”  
- Refer to “Program 90 – Function Key HALO”  
112  
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CHARGE1-8  
Repeat for another  
function key  
7
0
SBTL  
N1  
N2  
N3  
N4  
N5  
CHARGE  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Amount tender is compulsory?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Allow over tendering and under tendering in X  
control lock position only?  
Disable under tendering?  
Open cash drawer?  
Allow over tendering?  
Non-add # entry compulsory?  
Exempt tax 1?  
Yes = 4  
No = 0  
Yes = 0  
No = 1  
N2  
N3  
N4  
N5  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Yes = 1  
No = 0  
Exempt tax 2?  
Yes = 2  
No = 0  
Exempt tax 3?  
Yes = 4  
No = 0  
Exempt tax 4?  
Yes = 1  
No = 0  
Validation compulsory?  
Send to EFT?  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
EFT Port  
ER-380  
0-1  
0-2  
ER-380M  
Descriptor  
HALO  
- Refer to “Program 80 – Function Key Descriptor”  
- Refer to “Program 90 – Function Key HALO”  
ER-380 / ER-380M  
Program Mode Programming  
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CHECK  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
N2  
N3  
N4  
CHECK  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Amount tender is compulsory?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Allow over tendering and under tendering in X  
control lock position only?  
Disable under tendering?  
Open cash drawer?  
Exempt tax 1?  
Yes = 4  
No = 0  
Yes = 0  
No = 1  
N2  
Yes = 2  
No = 0  
Exempt tax 2?  
Yes = 4  
No = 0  
Exempt tax 3?  
Yes = 1  
No = 0  
N3  
N4  
Exempt tax 4?  
Yes = 2  
No = 0  
Check endorsement compulsory?  
Validation is compulsory?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Descriptor  
HALO  
- Refer to “Program 80 – Function Key Descriptor”  
- Refer to “Program 90 – Function Key HALO”  
114  
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CHECK CASHING  
Options - Program 70  
Repeat for another  
function key  
CHECK  
CASH  
7
0
SBTL  
N1  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Key is active in X control lock position only?  
Validation is compulsory?  
Yes = 4  
No = 0  
Descriptor  
HALO  
- Refer to “Program 80 – Function Key Descriptor”  
- Refer to “Program 90 – Function Key HALO”  
ER-380 / ER-380M  
Program Mode Programming  
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CHECK ENDORSEMENT  
Options - Program 70  
Repeat for another  
function key  
CHECK  
ENDORSE  
7
0
SBTL  
N1  
N2  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Print the amount of the check and endorsement  
message?  
Yes = 2  
No = 0  
Print date?  
Yes = 4  
No = 0  
Print time?  
Yes = 1  
No = 0  
N2  
Print clerk?  
Yes = 2  
No = 0  
Print consecutive number?  
Yes = 4  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
116  
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CHECK #  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
N2  
N3  
N4  
CASH  
CHECK#  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Required at Start of Sale?  
Opening clerk has exclusive access?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Check track # and balance will print on receipt?  
Check track # and balance will print on remote?  
Allow only one check per table?  
Yes = 0  
No = 1  
N2  
N3  
Yes = 0  
No = 2  
Yes = 4  
No = 0  
Check# is automatically assigned by register?  
PBAL Key is used as Drive thru recall key?  
Length of Check (0-9)  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
0-9  
N4  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
ER-380 / ER-380M  
Program Mode Programming  
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CURRENCY CONVERSION  
Currency Conversion Rate - Program 90  
1. Turn the control lock to the P position.  
2. To begin the program, enter 9 0, press the SBTL key.  
9
0
SBTL  
3. Enter the exchange rate of up to 7 digits (do not enter the decimal point), and  
then enter a number from 0 to 7 to indicate the decimal position. See "Currency  
Exchange Rate Programming Examples" below.  
Exchange Rate  
Decimal  
Position  
4. Press the function key on the keyboard you wish to program.  
FUNCTION  
KEY  
5. To program additional function keys, repeat from step 2, or press the CASH  
key to finalize the program.  
CASH  
Currency Exchange Rate Programming Examples  
Note: Foreign currency exchange rates may be stated as “foreign currency in dollars”, or  
“dollars in foreign currency”. Use the rate stated in “dollars in foreign currency” when you  
are programming this section.  
The US dollar (home currency) is worth 1.3720 Canadian dollars (foreign currency).  
1
3
7
2
0
4
Exchange Rate  
Decimal  
Position  
The US dollar (home currency) is worth 110.24 Japanese Yen (foreign currency).  
1
1
0
2
4
2
Exchange Rate  
Decimal  
Position  
118  
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Program Mode Programming  
ER-380 / ER-380M  
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DRIVE THRU / EAT IN / TAKE OUT  
Options - Program 70  
Repeat for another  
function key  
DRIVE  
THRU  
7
0
SBTL  
N1  
N2  
CASH  
CASH  
CASH  
Repeat for another  
function key  
7
7
0
0
SBTL  
N1  
N2  
EAT IN  
Repeat for another  
function key  
TAKE  
OUT  
SBTL  
N1  
N2  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Exempt tax 1?  
Exempt tax 2?  
Exempt tax 3?  
Exempt tax 4?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Yes = 1  
No = 0  
N2  
Validation is compulsory?  
Yes = 2  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
ER-380 / ER-380M  
Program Mode Programming  
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ERROR CORRECT  
Options - Program 70  
Repeat for another  
function key  
ERROR  
CORRECT  
7
0
SBTL  
N1  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Key is active in X control lock position only?  
Validation is compulsory?  
Yes = 4  
No = 0  
Descriptor  
HALO  
- Refer to “Program 80 – Function Key Descriptor”  
- Refer to “Program 90 – Function Key HALO”  
F/S SUB  
Options - Program 70  
Repeat for another  
function key  
F/S  
SUBTOTAL  
7
0
SBTL  
N1  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
120  
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Program Mode Programming  
ER-380 / ER-380M  
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F/S TEND  
Options - Program 70  
Repeat for another  
function key  
F/S  
TEND  
7
0
SBTL  
N1  
N2  
N3  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Exempt tax 1?  
Exempt tax 2?  
Exempt tax 3?  
Exempt tax 4?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Yes = 1  
No = 0  
N2  
N3  
The tender is allowed in any amount?  
Yes = 2  
No = 0  
Food stamp change  
Is issued in  
Cash  
=
=
4
0
Food stamps  
Open cash drawer?  
Yes = 0  
No = 1  
Validation is compulsory?  
Yes = 2  
No = 0  
Descriptor  
HALO  
- Refer to “Program 80 – Function Key Descriptor”  
- Refer to “Program 90 – Function Key HALO”  
ER-380 / ER-380M  
Program Mode Programming  
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GUEST  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
GUEST  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Required when opening a new check?  
Before registering, enter a guest number?  
Print Guest # at the kitchen printer?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
LEVEL1-2  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
LEVEL  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Print level description at the KP?  
Yes = 1  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
122  
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Program Mode Programming  
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#/NS  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
N2  
N3  
N4  
#/NS  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
No Sale is inactive?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
No Sale active in X control lock position only?  
No Sale inactive after non-add # entry?  
Enforce non-add # entry at start of sale?  
Print when a NO SALE is performed?  
Non-add # entries are prohibited?  
Yes = 4  
No = 0  
Yes = 1  
No = 0  
N2  
Yes = 0  
No = 2  
Yes = 4  
No = 0  
Compulsory non-add entry must match number  
of digits set in the MAX DIGIT flag below?  
Yes = 1  
No = 0  
N3  
N4  
Print non-add on guest check?  
Yes = 2  
No = 0  
Enter maximum number of digits for non-add  
number entry. Zero (0) means no limit.  
0-8  
ER-380 / ER-380M  
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Descriptor - Programs 80 & 81  
Since two distinct functions, # entry and no sale, reside on the same key, different programs are  
used to program each descriptor. To program the no sale descriptor:  
Repeat for another  
function key  
Enter up to 18 descriptor codes  
FUNCTION  
KEY  
8
0
SBTL  
CASH  
To program the # descriptor  
Enter up to 18 descriptor codes,  
FUNCTION  
KEY  
8
1
SBTL  
CASH  
RETURN  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
RETURN  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Key is active in X control lock position only?  
Validation is compulsory?  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Descriptor  
HALO  
- Refer to “Program 80 – Function Key Descriptor”  
- Refer to “Program 90 – Function Key HALO”  
124  
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MODIFIER 1-5  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
N2  
N3  
MOD  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Yes = 1  
No = 0  
Key is active in X control lock position only?  
Modify PLU#?  
Yes = 2  
No = 0  
Print modifier descriptor on the guest check?  
Print modifier descriptor on the receipt?  
Value of affected digit (0-9)  
Yes = 1  
No = 0  
N2  
Yes = 2  
No = 0  
0-9  
N3  
2. * Affect Digit (1-14) of PLU#  
Repeat for another  
function key  
9
0
SBTL  
MOD  
1-14  
CASH  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
ER-380 / ER-380M  
Program Mode Programming  
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PAYMENT  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
PAYMENT  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Required to close check?  
Yes = 1  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
PBAL  
Options - Program 70  
Repeat for another  
function key  
PREVIOUS  
BALANCE  
7
0
SBTL  
N1  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Previous balance may be entered at any time?  
Yes = 1  
No = 0  
Previous balance required at the start of the sale?  
Yes = 2  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
126  
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PROMO  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
N2  
PROMO  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Key is active in X control lock position only?  
Taxable by tax 1?  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Taxable by tax 2?  
Yes = 1  
No = 0  
N2  
Taxable by tax 3?  
Yes = 2  
No = 0  
Taxable by tax 4?  
Yes = 4  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
ER-380 / ER-380M  
Program Mode Programming  
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PAID OUT1-3  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
P/O  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Key is active in X control lock position only  
Validation is compulsory?  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
128  
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PRINT CHECK  
Options - Program 70  
Repeat for another  
function key  
PRINT  
CHECK  
7
0
SBTL  
N1  
N2  
CASH  
Address  
N1  
OPTION  
VALUE  
ER380  
=
SUM  
Enter Port Number. (Zero if the check will print  
on the receipt printer)  
0-1  
0-2  
ER380M  
Automatically Service Check?  
Yes = 1  
No = 0  
N2  
Skip printing consecutive # on the guest check?  
Yes = 2  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
ER-380 / ER-380M  
Program Mode Programming  
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RECD ON ACCT1-3  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
R/A  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Key is active in X control lock position only?  
Validation is compulsory?  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Descriptor  
HALO  
- Refer to “Program 80 – Function Key Descriptor”  
- Refer to “Program 90 – Function Key HALO”  
130  
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SCALE  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
N2  
SCALE  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Key is active in X control lock position only?  
Allow manual entry of weight?  
Yes = 4  
No = 0  
Subtract tare weight on the scale entry?  
Yes = 1  
No = 0  
N2  
Weight symbol for  
manual entry is:  
Kg  
Lb  
=
=
2
0
Allow register scaleable items by weight  
extension or by price entry?  
Yes = 4  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
ER-380 / ER-380M  
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SERVICE  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
N2  
N3  
N4  
CASH  
SERVICE  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Compulsory non-add number before this key is  
used?  
Yes = 1  
No = 0  
Print on receipt?  
Yes = 0  
No = 2  
Allow negative balance in X control lock  
position only?  
Yes = 4  
No = 0  
Calculate tax 1?  
Yes = 0  
No = 1  
N2  
N3  
Calculate tax 2?  
Yes = 0  
No = 2  
Calculate tax 3?  
Yes = 0  
No = 4  
Calculate tax 4?  
Yes = 0  
No = 1  
Validation is compulsory?  
Yes = 2  
No = 0  
Enter the port number if you are using a hard  
check system.  
ER380  
0-1  
0-2  
N4  
ER380M  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
132  
•
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ER-380 / ER-380M  
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SUBTOTAL  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
SUBTOTAL  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
TABLE  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
TABLE #  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Table number entry compulsory before opening  
a new check?  
Yes = 1  
No = 0  
Table number entry compulsory for all sales?  
Yes = 2  
No = 0  
Print table# at the remote printer?  
Yes = 4  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
ER-380 / ER-380M  
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•
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TARE  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
TARE  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Key is active in X control lock position only?  
Using tare number five to manually enter a tare  
weight?  
Yes = 4  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
134  
•
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TAX EXEMPT  
Options - Program 70  
Repeat for another  
function key  
TAX  
EXEMPT  
7
0
SBTL  
N1  
N2  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Exempt tax 1?  
Exempt tax 2?  
Exempt tax 3?  
Exempt tax 4?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Yes = 1  
No = 0  
N2  
Compulsory non-add number before this key is  
used?  
Yes = 2  
No = 0  
Validation is compulsory?  
Yes = 4  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
ER-380 / ER-380M  
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TIP  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
N2  
N3  
N4  
CASH  
TIP  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Type of tip is:  
Percentage =  
Amount  
1
0
=
Key is inactive?  
Yes = 1  
No = 0  
N2  
Yes = 2  
No = 0  
Key is active in X control lock position only?  
Add tax rate 1?  
Yes = 4  
No = 0  
Add tax rate 2?  
Yes = 1  
No = 0  
N3  
Add tax rate 3?  
Yes = 2  
No = 0  
Add tax rate 4?  
Yes = 4  
No = 0  
Add the tip total to the NET and GROSS sales  
total?  
Yes = 1  
No = 0  
N4  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
136  
•
Program Mode Programming  
ER-380 / ER-380M  
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VALIDATE  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
N2  
VALID  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Enter Port Number.  
ER380  
0-1  
0-2  
Enter Zero if validation is not used.  
Key is inactive?  
ER380M  
Yes = 1  
No = 0  
N2  
Allow multiple validations?  
Yes = 2  
No = 0  
Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
ER-380 / ER-380M  
Program Mode Programming  
•
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VOID  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
VOID  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Key is active in X control lock position only?  
Validation is compulsory?  
Yes = 4  
No = 0  
Descriptor  
HALO  
- Refer to “Program 80 – Function Key Descriptor”  
- Refer to “Program 90 – Function Key HALO”  
138  
•
Program Mode Programming  
ER-380 / ER-380M  
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WASTE  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
WASTE  
CASH  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Key is inactive?  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Key is active in X control lock position only?  
Validation is compulsory?  
Yes = 4  
No = 0  
Descriptor  
HALO  
- Refer to “Program 80 – Function Key Descriptor”  
- Refer to “Program 90 – Function Key HALO”  
ER-380 / ER-380M  
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•
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%1- %5  
Options - Program 70  
Repeat for another  
function key  
7
0
SBTL  
N1  
N2  
N3  
N4  
N6  
%
CASH  
N5  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Apply an:  
Amount  
=
=
1
0
Percentage  
Key is inactive?  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
% Key is active in X control lock position only?  
% Key is:  
% Key is:  
Open  
Preset  
Sale  
=
1
0
2
0
N2  
=
=
=
Item  
Allow % key override preset?  
Yes = 4  
No = 0  
% Key is:  
Positive  
Negative  
=
=
1
0
N3  
N4  
% Amount taxable tax 1?  
% Amount taxable tax 2?  
% Amount taxable tax 3?  
% Amount taxable tax 4?  
Yes = 2  
No = 0  
Yes = 1  
No = 0  
Yes = 2  
No = 0  
Yes = 4  
No = 0  
Reduce (or increase) the food stamp subtotal by  
% entry?  
Yes = 1  
No = 0  
N5  
N6  
Allow only one time subtotal entry?  
Yes = 2  
No = 0  
Allow multiple amount discounts (coupons)  
without pressing subtotal?  
Yes = 4  
No = 0  
Yes = 1  
No = 0  
Allow % key preset override active in X control  
lock position only?  
Validation is compulsory?  
Yes = 2  
No = 0  
140  
•
Program Mode Programming  
ER-380 / ER-380M  
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Descriptor  
- Refer to “Program 80 – Function Key Descriptor”  
HALO - Program 90  
Repeat for another  
function key  
Enter 5 digit rate or  
amount (see note below)  
9
0
SBTL  
%
CASH  
Note: If key is amount, enter 5 digit HALO, or 0 for no HALO. If key is percentage enter  
the percentage in a five-digit format, without the decimal (XX.XXX). For example: for  
10%, enter 10000; for 5.55%, enter 05550; for 99.999%, enter 99999.  
ER-380 / ER-380M  
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Clerk Programming  
Clerks (which may be used as cashiers), have the following programming options. These options are  
set through separate programs:  
•
Program 800 - Secret Code programming determines the code that is used for  
clerk sign on if a code entry sign on method is selected in system option #2 (See  
"System Option Programming")  
•
•
Program 801 – Drawer Assignment & Training Clerk Programming  
Program 810 - Clerk Description Programming allows you to set a unique, up to  
18 character, descriptor for each clerk  
142  
•
Program Mode Programming  
ER-380 / ER-380M  
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Program 800 - Secret Code Programming  
1. Turn the control lock to the P position.  
2. To begin the program, enter 8 0 0, press the SBTL key.  
8
0
0
SBTL  
3. Enter the number of the clerk you wish to program; press the X/TIME key.  
X/TIME  
4. Enter a secret code (up to 6 digits); press the SBTL key.  
Enter the secret  
code, up to 6  
SBTL  
digits  
5. Repeat from step 3 for each clerk you wish to program. Press the CASH key  
to finalize the program.  
CASH  
ER-380 / ER-380M  
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Program 801 - Drawer Assignment & Training Clerk  
1. Turn the control lock to the P position.  
2. To begin the program, enter 8 0 1, press the SBTL key.  
8
0
1
SBTL  
3. Enter the number of the clerk you wish to program; press the X/TIME key.  
X/TIME  
4. Enter an option digit from the table below, press the SBTL key.  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Drawer assignment  
(0: default drawer, 1: no drawer)  
0-1  
Train Clerk  
Yes=1  
No=0  
N2  
N1  
N2  
SBTL  
5. Repeat from step 3 for each clerk you wish to program. Press the CASH key  
to finalize the program.  
CASH  
144  
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Program 810 – Clerk Description Programming  
Program descriptors by entering three digit alpha character codes.  
1. Turn the control lock to the P position.  
2. To begin the program, enter 8 1 0, press the SBTL key.  
8
1
0
SBTL  
3. Enter the number of the clerk you wish to program; press the X/TIME key.  
X/TIME  
4. If you are programming  
Enter up to 18  
three-character  
SBTL  
codes  
5. Press the CASH key to finalize the program.  
CASH  
ER-380 / ER-380M  
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Mix & Match Programming  
Mix & Match Tables have the following programming options. These options are set through  
separate programs:  
•
•
•
Program 600 - Trip Level Programming  
Program 601 - Price Programming  
Program 610 - Mix & Match Description Programming allows you to set a  
unique, up to 18character, descriptor for Mix & Match Table.  
146  
•
Program Mode Programming  
ER-380 / ER-380M  
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Program 600 - Trip Level Programming  
1. Turn the control lock to the P position.  
2. To begin the program, enter 6 0 0, press the SBTL key.  
6
0
0
SBTL  
3. Enter the number of the M&M table you wish to program; press the X/TIME  
key.  
X/TIME  
4. Enter a level of up to 5 digits (The Maximum Level you can enter is 30000)  
press the SBTL key.  
Enter the level up  
SBTL  
to 5 digits  
5. Repeat from step 3 for each table you wish to program. Press the CASH key  
to finalize the program.  
CASH  
Program 601 - Price Programming  
1. Turn the control lock to the P position.  
2. To begin the program, enter 6 0 1, press the SBTL key.  
6
0
1
SBTL  
3. Enter the number of the M&M table you wish to program; press the X/TIME  
key.  
X/TIME  
4. Enter a price (up to 7 digits); press the SBTL key.  
SBTL  
Price/HALO  
5. Repeat from step 3 for each table you wish to program. Press the CASH key  
to finalize the program.  
ER-380 / ER-380M  
Program Mode Programming  
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Program 610 - Mix & Match Description Programming  
Program descriptors by entering three digit alpha character codes.  
1. Turn the control lock to the P position.  
2. To begin the program, enter 6 1 0, press the SBTL key.  
6
1
0
SBTL  
3. Enter the number of the M&M table you wish to program; press the X/TIME  
key.  
X/TIME  
4. If you are programming  
Enter up to 18  
three-character  
SBTL  
codes  
5. Press the CASH key to finalize the program.  
CASH  
148  
•
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Group Programming  
20 Group totals are available to accumulate totals of individual PLUs that are assigned to each group. Each  
PLU can be assigned to one, two or three different groups.  
•
Use program 900 to assign a group status, i.e. a group can be set to not add to the  
total of all groups, or a group can be used to designate like items for kitchen  
printer assignment.  
•
Use program 910 to assign a unique descriptor for each group, so that the group  
may be easily understood on the group report.  
Programming Group Status - Program 900  
1. Turn the control lock to the P position.  
2. To begin the program, enter 9 0 0, press the SBTL key.  
9
0
0
SBTL  
3. Enter the number of the group you wish to program; press the X/TIME key.  
X/TIME  
4. Enter an option digit from the table below, press the SBTL key.  
Address  
N1  
OPTION  
VALUE  
=
SUM  
Group total is added to the total of all  
groups on the Group report?  
Yes = 0  
No = 1  
Send to kitchen printer?  
Yes = 2  
No = 0  
No Choice  
0
1
2
4
N2  
KP PORT#: R (print a kitchen requisition)  
KP PORT#: 1  
KP PORT#: 2 (ER-380M Only)  
Print RED on KP?  
Yes = 1  
No = 0  
N3  
N1  
N2  
N3  
SBTL  
5. To program additional groups, repeat from step 3, or press the CASH key to  
finalize the program.  
CASH  
ER-380 / ER-380M  
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Programming Group Descriptors  
1. Turn the control lock to the P position.  
2. To begin the program, enter 9 1 0, press the SBTL key.  
9
1
0
SBTL  
3. Enter the number of the group you wish to program; press the X/TIME key.  
X/TIME  
4. If you are programming  
Enter up to 18  
three-character  
SBTL  
codes  
5. To program additional groups, repeat from step 3, or press the CASH key to  
finalize the program.  
CASH  
150  
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Miscellaneous Programming  
Macro Key Sequence Programming  
Macros are special function keys that are used to execute a sequence of key depressions. For  
example, a macro might be used to execute a string of reports or to automatically tender a preset  
amount. Up to ten different macros may be placed on the keyboard. (See "Function Key Assignment  
Programming” to place macros on the keyboard.)  
To Program a Macro  
1. Turn the control lock to the P position.  
2. To begin the program, enter 1 5 0 0, press the SBTL key.  
1
5
0
0
SBTL  
3. Press the Macro key that you wish to program.  
MACRO  
4. First, you must change the Mode Key. Default Mode is PGM Mode.  
Therefore, if you want to start in REG Mode, you must change Mode key to  
REG Mode. Type up to 50 key stokes  
Type up to 50 key strokes  
5. Turn the control lock to the P position. Press the same Macro key to end the  
sequence  
MACRO  
6. Repeat from step 3 - 5 to program additional macros. Press the CASH key to  
finalize the program.  
CASH  
To removing a Macro  
If you wish to remove a keystroke from a macro, replace the current function with  
the INACTIVE function.  
ER-380 / ER-380M  
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Logo Description Programming  
Programming the Receipt/Check Endorsement Message  
A preamble message of up to six lines can be printed at the top of each receipt; a postamble message  
of up to six lines can be printed at the bottom of each receipt: a endorsement message of up to ten  
lines can be printed when a check is endorsed on an optional slip printer. Each line can consist of up  
to 32 characters.  
1. Turn the control lock to the P position.  
2. To begin the program, enter 7 0 0, press the SBTL key.  
7
0
0
SBTL  
3. Refer to the chart below and enter the number that represents the line you wish  
to program; press the X/TIME key.  
X
X/TIME  
X
Message Line  
X
Message Line  
1st line of Preamble  
2nd line of Preamble  
3rd line of Preamble  
4th line of Preamble  
5th line of Preamble  
6th line of Preamble  
1st line of Postamble  
2nd line of Postamble  
3rd line of Postamble  
4th line of Postamble  
5th line of Postamble  
6th line of Postamble  
1
2
3
4
5
6
7
8
9
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
1st line of Endorsement  
2nd line of Endorsement  
3rd line of Endorsement  
4th line of Endorsement  
5th line of Endorsement  
6th line of Endorsement  
7th line of Endorsement  
8th line of Endorsement  
9th line of Endorsement  
10th line of Endorsement  
10  
11  
4. If you are programming  
Enter up to 32  
three-character  
codes  
SBTL  
5. Press the CASH key to finalize the program.  
CASH  
152  
•
Program Mode Programming  
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Programming the Financial Report Message  
The Financial Report selection allows you to reprogram the descriptors that appear with the Financial  
Report totals and counters. For example, the first total on the financial report "+PLU TTL" represents  
the total of all positive PLU entries. You might wish to re-label this total to say "FOOD SALES".  
You can reprogram any of the Financial Report totals listed here with any 18-character descriptor. (See  
“Financial Report Message”).  
1. Turn the control lock to the P position.  
2. To begin the program, enter 7 0 1, press the SBTL key.  
7
0
1
SBTL  
3. Refer to the chart below and enter the number that represents the line you wish  
to program; press the X/TIME key.  
X
X/TIME  
4. If you are programming  
Enter up to 18  
three-character  
codes  
SBTL  
5. Press the CASH key to finalize the program.  
CASH  
ER-380 / ER-380M  
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Financial Report Message  
X
Message Line  
X
Message Line  
X
Message Line  
+PLU TTL  
-PLU TTL  
ADJST TTL  
NONTAX  
TAX1 SALES  
TAX2 SALES  
TAX3 SALES  
TAX4 SALES  
TAX1  
CREDIT TAX4  
FD/S CREDIT  
RETURN  
CHG7-IN-D  
CHG8-IN-D  
CHG1 SALES  
CHG2 SALES  
CHG3 SALES  
CHG4 SALES  
CHG5 SALES  
CHG6 SALES  
CHG7 SALES  
CHG8 SALES  
FOREIGN 1  
FOREIGN 2  
FOREIGN 3  
FOREIGN 4  
DRWR TTL  
PROMO  
1
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
64  
65  
66  
67  
68  
69  
70  
71  
72  
73  
74  
75  
76  
77  
78  
79  
80  
81  
2
3
ERROR CORR  
PREVIOUS VD  
VOID MODE  
CANCEL  
4
5
6
7
GROSS SALES  
CASH SALES  
CHECK SALES  
R/A 1  
8
9
TAX2  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
TAX3  
TAX4  
R/A 2  
XMPT1 SALES  
XMPT2 SALES  
XMPT3 SALES  
XMPT4 SALES  
EATIN TTL  
TAKEOUT TTL  
DRTHRU TTL  
% 1  
R/A 3  
P/O 1  
P/O 2  
P/O 3  
HASH TTL  
AUDACTION  
NOSALE  
WASTE  
TIP  
TRAIN TTL  
BAL FORWARD  
GUESTS  
CASH-IN-D  
CHECK-IN-D  
FD/S-IN-D  
CHG1-IN-D  
CHG2-IN-D  
CHG3-IN-D  
CHG4-IN-D  
CHG5-IN-D  
CHG6-IN-D  
% 2  
% 3  
P/BAL  
% 4  
CHECKS PAID  
SERVICE  
% 5  
NET SALE  
CREDIT TAX1  
CREDIT TAX2  
CREDIT TAX3  
MIX&MATCH  
154  
•
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Programming the Clerk Report Message  
The Clerk Report selection allows you to reprogram the descriptors that appear with the Clerk Report  
totals and counters. For example, the first total on the clerk report "NET SALES" might be re-labeled  
to say "GROSS SALES". You can reprogram any of the Financial Report totals listed here with any  
18-character descriptor. (See “Clerk Report Message”).  
1. Turn the control lock to the P position.  
2. To begin the program, enter 7 1 0, press the SBTL key.  
7
1
0
SBTL  
3. Refer to the chart below and enter the number that represents the line you wish  
to program; press the X/TIME key.  
X
X/TIME  
4. If you are programming  
Enter up to 18  
three-character  
codes  
SBTL  
5. Press the CASH key to finalize the program.  
CASH  
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Clerk Report Message  
X
Message Line  
X
Message Line  
X
Message Line  
NET SALE  
NONTAX  
TAX1 SALES  
TAX2 SALES  
TAX3 SALES  
TAX4 SALES  
TAX1  
CREDIT TAX2  
CREDIT TAX3  
CREDIT TAX4  
FD/S CREDIT  
RETURN  
CHG2 SALES  
CHG3 SALES  
CHG4 SALES  
CHG5 SALES  
CHG6 SALES  
CHG7 SALES  
CHG8 SALES  
FOREIGN 1  
FOREIGN 2  
FOREIGN 3  
FOREIGN 4  
DRWR TTL  
PROMO  
1
2
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
64  
65  
66  
67  
68  
3
4
5
ERROR CORR  
PREVIOUS VD  
VOID MODE  
CANCEL  
6
7
TAX2  
8
TAX3  
9
TAX4  
GROSS SALES  
CASH SALES  
CHECK SALES  
R/A 1  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
XMPT1 SALES  
XMPT2 SALES  
XMPT3 SALES  
XMPT4 SALES  
EATIN TTL  
TAKEOUT TTL  
DRTHRU TTL  
% 1  
R/A 2  
WASTE  
R/A 3  
TIP  
P/O 1  
TRAIN TTL  
BAL FORWARD  
GUESTS  
P/O 2  
P/O 3  
% 2  
HASH TTL  
CASH-IN-D  
CHECK-IN-D  
FD/S-IN-D  
P/BAL  
% 3  
CHECKS PAID  
SERVICE  
% 4  
% 5  
NOSALE  
CREDIT TAX1  
CHG1 SALES  
MIX&MATCH  
23  
46  
69  
156  
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Program Mode Programming  
ER-380 / ER-380M  
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Programming the Macro Name  
Up to ten function locations may be designated as Macro keys. You may wish to program a name for a  
macro. For example if a macro executes a series of commands to produce daily reports, you can  
program the descriptor “DAILY”, so the macro can easily be identified. Macro names can also be  
helpful when looking at keyboard layout information with the PC communication utility.  
1. Turn the control lock to the P position.  
2. To begin the program, enter 7 1 1, press the SBTL key.  
7
1
1
SBTL  
3. Refer to the chart below and enter the number that represents the line you wish  
to program; press the X/TIME key.  
X
X/TIME  
4. If you are programming  
Enter up to 18  
three-character  
codes  
SBTL  
5. Press the CASH key to finalize the program.  
CASH  
ER-380 / ER-380M  
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NLU Code Number Programming  
NLU are fixed keys on the keyboard (like traditional department keys) that access specific PLUs.  
On the default keyboard, there are 12 NLU keys and the PLU# assigned to the NLU key is the same,  
i.e. NLU key number one is PLU #1. However, with this program, you can assign any PLU number  
you wish to any one of the 12 possible NLU keys.  
Programming the NLU Code Number  
1. Turn the control lock to the P position.  
2. To begin the program, enter 1 0 0 0, press the SBTL key.  
1
0
0
0
SBTL  
3. Type the new PLU code number you wish to use for this NLU key, and Press  
the NLU key on the keyboard you wish to program, and Press the NLU key  
again.  
Same  
Key  
NLU KEY  
NLU Code  
4. Press CASH to finalize the program  
CASH  
158  
•
Program Mode Programming  
ER-380 / ER-380M  
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Cash-In-Drawer Limit Programming  
You can set a limit for cash in drawer. When cash in drawer exceeds the limit you program here, a  
warning will display on the screen. You must press CLEAR to remove the warning and continue  
operations. The warning will continue to appear at the completion of every transaction with the limit  
exceeded, until you use the PAID OUT function to remove cash from the drawer.  
Programming the Drawer Limit  
1. Turn the control lock to the P position.  
2. To begin the program, enter 1 1 0 0, press the SBTL key.  
1
1
0
0
SBTL  
3. Enter a cash-in-drawer limit (up to 8 digits or 0 for no limit); press the X/TIME  
key.  
Enter the cash  
limit, up to 8  
X/TIME  
digits  
4. Press the CASH key to finalize the program.  
CASH  
ER-380 / ER-380M  
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Check Change Limit Programming  
Use this program to set the maximum amount of cash that can be returned when a check is tendered  
for an amount greater than the amount of the sale. For example, if the check change limit is $10.00  
the maximum amount that can be tendered into the check key on a $5.00 sale is $15.00.  
Programming the Check Change Limit  
1. Turn the control lock to the P position.  
2. To begin the program, enter 1 2 0 0, press the SBTL key.  
1
2
0
0
SBTL  
3. Enter a cash-in-drawer limit (up to 8 digits or 0 for no limit); press the X/TIME  
key.  
Enter the cash  
limit, up to 8  
X/TIME  
digits  
4. Press the CASH key to finalize the program.  
CASH  
160  
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Program Mode Programming  
ER-380 / ER-380M  
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Date and Time Programming  
Use this program to set the clock and calendar on your ER-380 / ER-380M. The date changes  
automatically. After initial setting, time changing will probably be required only for beginning and  
ending daylight savings time.  
Programming the Date and Time  
1. Turn the control lock to the P position.  
2. To begin the program, enter 1 3 0 0, press the SBTL key.  
1
3
0
0
SBTL  
3. Enter time in military standard time (based on 24 hours), must be four digits  
(i.e. 1300 hours = 1:00 PM); press the X/TIME key.  
H
H
M
M
X/TIME  
4. Enter the date in MM (month) DD (day) and YY (year) format. Press the  
X/TIME key:  
M
M
D
D
Y
Y
X/TIME  
5. Press the CASH key to finalize the program.  
CASH  
ER-380 / ER-380M  
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Scale Tare Weight Programming  
A tare is the amount of weight representing the container, or package when items are sold by weight.  
You can pre-program five tare weights, representing the weight of different containers. When you  
place an item and a container on optional scale, you can enter the tare number to automatically subtract  
the pre-programmed tare weight. If you choose to use tare #5 for manual tare weight entry, do not enter  
a weight for tare #5. (See TARE.)  
1. Turn the control lock to the P position.  
2. To begin the program, enter 1 4 0 0, press the SBTL key.  
1
4
0
0
SBTL  
3. Enter the number (1-5) of the tare you wish to program; press the X/TIME key.  
X/TIME  
4. Enter the weight of the tare (one digit preceding the decimal key, the decimal  
key, then three digits after the decimal key). Press the SBTL key.  
.
SBTL  
5. To program additional tare weights, repeat from step 3, or press the CASH key  
to finalize the program.  
CASH  
162  
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Program Mode Programming  
ER-380 / ER-380M  
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Machine Number Programming  
The machine number is printed on the register receipt. Program a machine number so that any receipt  
can be identified with the store or register where the transaction took place.  
Programming the Machine Number  
1. Turn the control lock to the P position.  
2. To begin the program, enter 1 6 0 0, press the SBTL key.  
1
6
0
0
SBTL  
3. Enter a machine number (up to 5 digits); press the X/TIME key.  
X/TIME  
4. Press the CASH key to finalize the program.  
CASH  
ER-380 / ER-380M  
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Program Scans  
Since much time and energy has been invested in the planning and programming of your ER-380 / ER-380M, it is  
advisable to print a hard copy of the final program for future reference. This copy should be kept in a safe place.  
1. Turn the control lock to the P position.  
2. To print a program scan, enter 1 5, press the SBTL key.  
1
5
SBTL  
3. In this step, there are three different ways to scan program information. One is  
PLU, the other is Macro, and the third is Others.  
PLU PROGRAM SCAN  
To read single PLU program information, enter the number (1-1000) of the PLU and  
press the same number and PLU key.  
Enter the PLU#,  
up to 15 digits  
Enter the PLU#,  
up to 15 digits  
PLU  
PLU  
Press a PLU key on the keyboard and press same key again.  
PLU 1  
PLU 1  
To read multiple PLU program information, enter the first number (1-1000) and press  
PLU key. Press the last number (1-1000) and press PLU key  
Enter the first  
PLU#, up to 15  
digits  
Enter the last  
PLU#, up to 15  
digits  
PLU  
PLU  
Press a PLU key on the keyboard.  
PLU 1  
PLU 10  
MACRO PROGRAM SCAN  
To read MACRO information, press the MACRO key to be scanned,  
MACRO#  
MACRO#  
Refer to the chart below and enter a digit to represent the segment of the program you  
wish to print; press the X/TIME key. To see additional scan, repeat this operation.  
164  
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Program Mode Programming  
ER-380 / ER-380M  
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OTHERS PROGRAM SCAN  
X
X/TIME  
X
Program  
X
Program  
Group  
Tax  
Financial Report message  
Clerk Report message  
Macro Name  
Drawer Limit  
Check Change Limit  
Time & Date  
Tare Weight  
Machine Number  
Mix & Match  
0
1
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
System option  
Print option  
Function keys  
Clerk  
Preamble message  
Postamble message  
Endorsement message  
4. Press the CASH key to finalize the program.  
CASH  
ER-380 / ER-380M  
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Sample Reports  
Financial  
DATE 11/10/1999 WED TIME 13:32  
X 1 REPORT 00001  
--------------------------------  
FINANCIAL  
Total and count of  
all positive PLUs  
+PLU TTL  
-PLU TTL  
ADJST TTL  
179.56  
$288.60  
10  
-20.00  
189.56  
$268.60  
Total and count of  
all Negative PLUs  
Total of +PLU and  
–PLU sales  
--------------------------------  
NONTAX  
$30.47  
$153.60  
$11.92  
$16.77  
$31.89  
$10.00  
$1.21  
$1.18  
$2.18  
$7.00  
$1.50  
$7.95  
$7.50  
1
Total of Non-  
taxable sales  
TAX1 SALES  
TAX2 SALES  
TAX3 SALES  
TAX4 SALES  
TAX1  
TAX2  
TAX3  
TAX4  
XMPT1 SALES  
XMPT2 SALES  
XMPT3 SALES  
XMPT4 SALES  
EATIN TTL  
Total of tax eligible  
sales for each sale  
tax  
Total of tax  
collected for each  
tax  
Total exempted  
sales for each tax  
$10.12  
2
$40.77  
1
$3.04  
3
-0.48  
Total sales for each  
type of destination  
TAKEOUT TTL  
DRTHRU TTL  
ITEM DISC.  
Total and count for  
each % function key  
(i.e. discounts &  
coupons)  
continued . . .  
166  
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continued from previous page  
SALE DISC.  
SALE SURCH.  
% 4  
2
Total and count for  
each % function key  
(i.e. discouts &  
coupons)  
-5.22  
3
$3.23  
0
$0.00  
0
% 5  
$0.00  
26  
$281.18  
Net Sales  
NET SALE  
Credited tax for  
each tax. (Tax is  
credited for negative  
taxable sales, i.e.  
mdse return  
CREDIT TAX1  
CREDIT TAX2  
CREDIT TAX3  
CREDIT TAX4  
FD/S CREDIT  
RETURN  
4
-1.11  
-0.23  
-0.89  
-0.39  
$0.23  
1
2
1
0
transactions.)  
Food stamp change  
credited to sales  
33  
-59.73  
ERROR CORR  
PREVIOUS VD  
VOID MODE  
CANCEL  
2
Total and count for  
each type of  
transaction  
-4.00  
1
-1.50  
-2  
-6.40  
2
$16.00  
$375.63  
13  
$133.49  
1
correction.  
Gross Sales  
GROSS SALES  
CASH SALES  
Totals and counters  
for CASH and  
CHECK sales  
CHECK SALES  
R/A 1  
$23.05  
1
$145.00  
0
R/A 2  
$0.00  
0
R/A 3  
$0.00  
1
-140.00  
0
$0.00  
0
Total and count for  
each type R/A  
(received on  
account) and P/O  
(paid out) key.  
P/O 1  
P/O 2  
P/O 3  
$0.00  
continued . . .  
ER-380 / ER-380M  
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Total and count of  
items sold with  
HASH status.  
continued from previous page  
HASH TTL  
0
$0.00  
Count of No Sales.  
NOSALE  
4
NON ADD #  
CASH-IN-D  
547  
14  
$269.99  
Total of numbers  
entered into the non-  
add key  
CHECK-IN-D  
FD/S-IN-D  
CHG1-IN-D  
CHG2-IN-D  
CHG3-IN-D  
CHG4-IN-D  
CHG5-IN-D  
CHG6-IN-D  
CHG7-IN-D  
CHG8-IN-D  
CHG1 SALES  
CHG2 SALES  
CHG3 SALES  
CHG4 SALES  
CHG5 SALES  
CHG6 SALES  
CHG7 SALES  
CHG8 SALES  
3
-108.45  
Total and count of  
expected CASH,  
CHECK in drawer  
2
$21.00  
0
$0.00  
1
$8.43  
1
Total and count for  
each CHARGE in  
drawer.  
$8.52  
2
-1.60  
1
$2.67  
2
$13.09  
0
$0.00  
1
$0.00  
0
1
1
2
1
2
$0.00  
$8.43  
$8.52  
-1.60  
$2.67  
Total and count for  
each CHARGE key.  
$13.09  
0
$0.00  
Total for each  
Foreign currency in  
drawer.  
1
$3.04  
FOREIGN 1  
FOREIGN 2  
FOREIGN 3  
FOREIGN 4  
0.00  
0.00  
0.00  
0.00  
continued . . .  
168  
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ER-380 / ER-380M  
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Total of CASH,  
CHECKS and  
CHARGES in  
drawer.  
continued from previous page  
DRWR TTL  
PROMO  
$216.69  
1
$1.50  
Total and count for  
PROMO,WASTE  
and TIPS.  
WASTE  
8
$12.50  
TIPS  
0
$0.00  
Number of  
TRAIN TTL  
BAL FORWARD  
5
transactions and  
total activity in  
Training Mode  
$62.59  
4
$88.13  
GUESTS  
P/BAL  
5
Total and count of  
all balances serviced  
4
$0.00  
2
$18.64  
4
$88.13  
0
$0.00  
Total number of  
guests served  
CHECKS PAID  
SERVICE  
Total and count of  
balances entered  
into PBAL key  
MIX&MATCH  
Total and count of  
balances paid  
AVG ITEM/CUST  
AVG $/CUST  
********************************  
GRAND  
ETHAN  
7.29  
$10.81  
Total and count of  
items serviced  
$375.63  
000209 00000  
Total and count of  
mix & match disc.  
Average number if  
items per customer,  
and average dollar  
sales per customer  
Grand total  
ER-380 / ER-380M  
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Time  
DATE 11/10/1999 WED TIME 15:48  
X 1 REPORT 00001  
Time Period  
--------------------------------  
TIME  
13:00-13:59  
CNT  
Number of  
Transactions  
17  
SALES AMT  
SALES RATE  
14:00-14:59  
CNT  
SALES AMT  
SALES RATE  
$183.85  
65.39%  
Net sales in this  
period.  
9
Percentage of total  
sales  
$97.33  
34.61%  
********************************  
Number of  
Transactions all  
periods  
TOTAL CNT  
TOTAL AMT  
ETHAN  
26  
$281.18  
000236 00000  
Net sales in all  
periods.  
170  
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PLU  
DATE 11/10/1999 WED TIME 15:33  
X 1 REPORT 00001  
--------------------------------  
ALL PLU  
PLU#1  
PLU number  
PLU Descriptor  
HAMBURGER  
Count and sales  
total.  
CNT 28  
SALES RATE  
PLU#2  
DBL BURGER  
CNT 40  
$42.00  
15.64%  
Percentage of total  
sales (optional)  
$99.75  
37.14%  
SALES RATE  
PLU#4  
COKE  
CNT 26  
SALES RATE  
PLU#5  
$38.85  
14.46%  
SPRITE  
CNT 18  
SALES RATE  
PLU#7  
$13.42  
5.00%  
ROAST  
CNT 19.16  
SALES RATE  
PLU#28  
$30.47  
11.34%  
UNLEADED  
CNT 32.85  
SALES RATE  
PLU#29  
$39.39  
14.66%  
RETURNS  
CNT 10  
SALES RATE  
PLU#33  
-20.00  
-7.44%  
NAILS  
CNT 15.55  
SALES RATE  
********************************  
TOTAL CNT  
TOTAL AMT  
ETHAN  
$24.72  
9.20%  
Total activity for all  
PLUs  
189.56  
$268.60  
000213 00000  
Total sales for all  
PLUs.  
ER-380 / ER-380M  
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171  
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Clerk  
Note: Media totals can be printed for each clerk, if selected in System Option  
Programming.  
DATE 11/10/1999 WED TIME 15:36  
X 1 REPORT  
00001  
--------------------------------  
ALL CLERK  
ETHAN  
Clerk Name  
Number of  
Transactions  
NET SALE  
10  
$155.23  
$109.81  
DRWR TTL  
Net sales for this  
clerk  
--------------------------------  
ZACH  
Drawer total for this  
clerk  
NET SALE  
5
$45.14  
$43.22  
DRWR TTL  
--------------------------------  
ANNA  
NET SALE  
4
$78.75  
$67.03  
DRWR TTL  
--------------------------------  
LAURA  
NET SALE  
2
$0.00  
$18.64  
DRWR TTL  
--------------------------------  
PEGGY  
--------------------------------  
MOLLY  
NET SALE  
5
$2.06  
-22.01  
DRWR TTL  
--------------------------------  
ETHAN 000218 00000  
172  
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Individual Clerk  
DATE 11/10/1999 WED TIME 15:36  
X 1 REPORT 00001  
--------------------------------  
INDIVIDUAL CLERK  
Clerk Name  
ETHAN  
Number of  
NET SALE  
10  
$155.23  
$109.81  
Transactions  
DRWR TTL  
Net sales for this  
clerk  
--------------------------------  
ETHAN 000218 00000  
Drawer total for this  
clerk  
ER-380 / ER-380M  
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Groups  
DATE 11/10/1999 WED TIME 15:34  
X 1 REPORT 00001  
--------------------------------  
GROUP  
Group Descriptor  
GROUP : 1 FOOD  
CNT  
Number of items  
sold in this group  
68  
SALES AMT  
GROUP : 2 DRINK  
CNT  
$141.75  
Net sales for this  
group  
44  
SALES AMT  
GROUP : 3 REST.  
CNT  
$52.27  
112  
SALES AMT  
GROUP : 5 STORE  
CNT  
$194.02  
19.16  
SALES AMT  
GROUP : 8 MDSE  
CNT  
$30.47  
58.40  
SALES AMT  
GROUP : 9 STORE MDSE  
CNT  
$44.11  
77.56  
SALES AMT  
$74.58  
********************************  
Number of items  
sold in all groups.  
TOTAL CNT  
TOTAL AMT  
ETHAN  
189.56  
$268.60  
000237 00000  
Net sales for all  
groups.  
174  
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Stock  
DATE 11/10/1999 WED TIME 15:47  
X 1 REPORT 00001  
PLU number  
--------------------------------  
ALL PLU STOCK  
PLU#1  
PLU Descriptor  
HAMBURGER  
Current Stock count  
CNT  
26  
15  
PLU#2  
DBL BURGER  
CNT  
PLU#7  
ROAST  
CNT  
PLU#28  
UNLEADED  
CNT  
25.96  
1488.47  
PLU#33  
NAILS  
CNT  
161.25  
ETHAN  
000228 00000  
ER-380 / ER-380M  
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Open Check  
DATE 11/10/1999 WED TIME 15:59  
X 1 REPORT 00001  
--------------------------------  
OPEN CHECK  
Open check number  
and balance.  
CHECK : 3  
MOLLY  
CHECK : 4  
ETHAN  
CHECK : 5  
ETHAN  
CHECK : 6  
ETHAN  
$24.07  
$45.42  
$24.50  
$28.33  
Clerk responsible  
for the check.  
ETHAN  
000243 00000  
176  
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Appendix A  
EEPROM Version Differences  
ER380 V 1.0  
1) Initial Release  
ER380 V 1.1 (Same as ER380M Initial release)  
1) Added Print Option 33 Printer Format  
2) Added Receipt On/Off Key (Code 107)  
3) Increased Transaction Buffer to 100 Lines  
ER380 V1.2 (ER380M V1.1)  
1) Added Price Enq Key (Code 110)  
2) UPC-E barcodes starting with 0 fixed  
ER380 V1.3 (ER380M V1.2)  
1) Reset Hard Check Tax when Service Key Pressed – This prevents the Tax  
from accumulating on the customer receipt when the Checks are being used  
for monthly accounts.  
ER-380 / ER-380M  
Appendix A  
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