10 Cup
Rice Cooker / Steamer
OWNER’S MANUAL
RHRC100A
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ADDITIONAL IMPORTANT
SAFEGUARDS
CAUTION HOT SURFACES: This appliance generates heat and
escaping steam during use. Proper precautions must be taken
to prevent the risk of burns, fires or other injury to persons or
damage to property.
1. A person who has not read and understood all operating and
safety instructions is not qualified to operate this appliance. All
users of this appliance must read and understand this Owner’s
Manual before operating or cleaning this appliance.
2. Unplug from outlet when not in use and before cleaning. To
avoid electric shock, never immerse or rinse this appliance in
water or any other liquid.
3. If this appliance falls or accidentally becomes immersed in
water, unplug it from the wall outlet immediately. Do not reach
into the water!
4. When using this appliance, provide adequate air space above
and on all sides for air circulation. Do not operate this appliance
while it is touching or near curtains, wall coverings, clothing,
dishtowels or other flammable materials.
5. To reduce the risk of fire, do not leave this appliance
unattended during use.
6. If this appliance begins to malfunction during use, immediately
unplug the cord. Do not use or attempt to repair the mal-
functioning appliance!
7. The cord to this appliance should only be plugged into a 120V
AC electrical outlet.
8. Do not use this appliance in an unstable position.
9. Do not use the Inner Pot or Stainless Steel Lid if dented, bent,
or damaged.
10. Do not use the WARM Mode to reheat cold rice or other foods.
11. Avoid electric shock by unplugging the Rice Cooker before
washing or adding water.
12. To avoid burns, stay clear of the Steam Vent during cooking.
Also, wait for the Rice Cooker to cool down completely before
touching or cleaning the Inner Pot and Stainless Steel Lid.
13. Never use the Inner Pot on a gas or electric cooktop or on an
open flame.
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ADDITIONAL IMPORTANT SAFEGUARDS (Continued)
14. Do not leave the plastic Rice Paddle or Rice Measuring Cup
in the Inner Pot while the Rice Cooker is in use.
15. Lift off Lid carefully to avoid scalding, and allow water to drip
into Rice Cooker.
16. To reduce the risk of electric shock, cook only in the Inner Pot.
Do not pour liquid directly into the Heating Body.
17. Do not use while standing in a damp area.
POLARIZED PLUG
This appliance has a polarized plug (one blade is wider than the
other). To reduce the risk of electric shock, this plug is intended to
fit into a polarized outlet only one way. If the plug does not fit fully
in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician. Do not attempt to modify the plug in
any way.
SHORT CORD INSTRUCTIONS
A short power-supply cord is provided to reduce the risk resulting
from becoming entangled in or tripping over a longer cord.
Longer detachable power-supply cords or extension cords are
available and may be used if care is exercised in their use.
If a longer detachable power-supply cord or extension cord is
used, (1) the marked electrical rating of the cord set or extension
cord should be at least as great as the electrical rating of the
appliance, and (2) the longer cord should be arranged so that it
will not drape over the countertop or tabletop where it can be
pulled on by children or tripped over unintentionally.
ELECTRIC POWER
If the electrical circuit is overloaded with other appliances, your
appliance may not operate properly. It should be operated on a
separate electrical circuit from other appliances.
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INTRODUCTION
Congratulations on your purchase of the Russell Hobbs®
Electric Rice Cooker/Steamer featuring 10 cup Non-Stick Inner
Pot, Stainless Steel Steamer Insert and Keep Warm Stainless
Steel Housing.
Care and cleaning of your Electric Rice Cooker is a snap.
Washing or rinsing with warm, soapy water and a sponge or a
cloth is all that is needed. Do not use steel wool, coarse scouring
pads or harsh abrasives on any non-stick surface. Not only are
they unnecessary, they may damage the coating.
Steam Vent
Lid Handle
(P/N 20494)
Stainless Steel Lid
Assembly
(P/N 20441B)
Heating
Plate
Stainless Steel Steamer Insert
(P/N 20446)
Inner Pot
(P/N 20442)
Rice
Measuring Cup
(P/N 20655)
Stainless Steel
Heating Body
COOK
Light
ON/
WARM
Light
Rice Paddle
(P/N 20656)
Rice Cooking
Selector Lever
Power Cord with
Polarized Plug
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BEFORE USING YOUR RICE COOKER
FOR THE FIRST TIME
Remove all packaging from the Rice Cooker. Remove any labels from
the outer stainless steel surfaces.
Wash Inner Pot, Stainless Steel Steamer Insert, Stainless Steel Lid,
Rice Measuring Cup and Rice Paddle in warm, soapy water. Rinse
and dry well.
If the outside of the Inner Pot is wet when placed into the Rice Cooker,
this may cause a cracking noise while the unit heats up. Also, this may
cause damage to the inner working of the appliance, so always wipe
the outside of the Inner Pot completely dry before use.
DO NOT IMMERSE THE HEATING BODY OF THE RICE COOKER IN WATER
OR ANY OTHER LIQUID!
IMPORTANT INFORMATION
READ BEFORE USING YOUR RUSSELL HOBBS® AUTOMATIC RICE COOKER
FOR THE FIRST TIME.
• Read all instructions.
• Never immerse Heating Body in water.
• Never place liquid in the Heating Body. Place it only in the
Inner Pot.
• Never try to force the Rice Cooking Selector Lever to stay in the
COOK Mode after it has moved up to the ON/WARM position.
• Never plug in the Rice Cooker without first placing the Inner Pot
inside the Heating Body.
• Always be sure the Inner Pot contains liquid, or be ready to add oil,
butter or margarine immediately to the Inner Pot when you plug in
the Rice Cooker.
• Remember that the Rice Measuring Cup is not a standard measuring
cup. When filled, it measures approximately 3/4 cup.
• Never wash any removable parts of the Cooker in the dishwasher.
• Save these instructions and refer to them often.
• Be careful not to dent the Inner Pot, especially the bottom of it. To
work properly and produce the best cooking results, the Inner Pot
must fit snugly on top of the Thermostat.
• DO NOT let loose grains of rice or other food particles fall into the
bottom of the Heating Body because they might prevent the
Thermostat from fitting tightly against the bottom of the Inner Pot
and cause inadequate cooking.
• Never use abrasive cleansers or scouring pads because they can
damage the finish of both the Inner Pot and Heating Body.
• Save these instructions and refer to them often.
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Operating Instructions
COOKING RICE
Many varieties of rice can be used, including basmati, wild, black
rice, arborio, risotto, saffron rice, brown, and long grain. We do
not recommend using instant rice with this Rice Cooker.
1. Measure the amount of rice that you would like to cook.
A 180 ml (3/4 cup) Rice Measuring Cup is included with your
Rice Cooker. Filling the cup with rice makes approximately
2-1/4 cups of cooked rice.
NOTE: Make sure that the rice is leveled when the cup is filled. The
Russell Hobbs® 10 Cup Automatic Rice Cooker has the
capacity for 10 Rice Measuring Cups of dry rice.
2. For Best Results...
Pour desired amount of rice into a separate container. Wash
and rinse the rice until the rinse water is clear.*
3. Take the Inner Pot out of the Rice Cooker.
Place the washed rice into the Inner Pot and add appropriate
amount of water. (If you are making 10 cups of dry rice, add
water to the “10” mark in the inside of the Inner Pot.)
Use Rice Measuring Cup
provided to measure 10 level
Rice Measuring Cups of rice.
Rinse, if desired.
Add rice to the Inner Pot.
the 10-cup line
Add water up to
4. Replace the Inner Pot back into the Automatic Rice Cooker’s
Heating Body.
Rotate it slightly to make sure that it is well seated on the
Heating Plate.
NOTE: Make sure to always wipe down the outer surface of the
Inner Pot. If the Inner Pot is wet when placed into the
Heating Body of the Rice Cooker, this may cause a
cracking noise while the unit heats up. Keep the outer
surface dry to prevent damage to the inner workings of
the appliance.
*For information regarding rinsing rice, please refer to
Cooking Rice General Information Section.
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Operating Instructions
(Continued)
5. Replace the Stainless Steel Lid.
CAUTION: Do not operate the Automatic Rice Cooker without
replacing the Stainless Steel Lid. Burns or other serious
injury may occur.
6. Plug the Automatic Rice Cooker into a 120V AC
electrical outlet.
Press the Rice Cooking Selector Lever down and the COOK
Light will illuminate. The cooking process begins as soon as the
Light illuminates. The cooking time will depend on the type
and amount of rice being cooked.
7. When the cooking is completed, the Automatic Rice Cooker
will automatically go into the ON/WARM Mode. At this time,
the ON/WARM Light will illuminate.
For best results, let the cooked rice sit for 15 minutes before
stirring or removing. This allows the steam to finish the
cooking process.
8. Mix the rice.
After rice has steamed for 15 minutes, carefully open the Lid
as steam will escape. Use the Rice Paddle provided or any
other non-metal long-handle utensil to scoop and mix the rice
well. Allow all steam to escape.
9. Keep Warm.
When the cooking is completed, the Automatic Rice Cooker
will automatically go into the ON/WARM Mode. At this time,
the ON/WARM Light will illuminate.
If the WARM Mode is not desired, simply unplug the Automatic
Rice Cooker from the wall. Do not touch the Heating Body or
Inner Pot until they have cooled completely.
10. Using oven mitts, carefully remove the Inner Pot from the Rice
Cooker.
11. Allow the Automatic Rice Cooker to cool completely
before cleaning.
12. When the Automatic Rice Cooker is not being used, please
keep it unplugged.
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Long Grain Brown Rice Cooking Chart
Allow about 50 to 80 minutes (depending on the quantity being
cooked) to cook brown rice. The Russell Hobbs® Automatic Rice
Cooker automatically switches from COOK Mode to ON/WARM
Mode when all the liquid evaporates from the Inner Pot. However,
for fluffy rice, allow rice to stand for approximately 10 minutes,
covered, on WARM before serving.
NOTE: Always place rice in Inner Pot before adding water.
Amount of Raw Rice
Water Level
Approx. No. of
1/2 cup servings
2 Rice Measuring Cups
3 Rice Measuring Cups
4 Rice Measuring Cups
5 Rice Measuring Cups
6 Rice Measuring Cups
7 Rice Measuring Cups
8 Rice Measuring Cups
to 4-cup line
to 5-cup line
to 6-cup line
to 7-cup line
to 8-cup line
to 9-cup line
to 10-cup line
8
12
16
20
24
28
32
Long Grain White Rice Cooking Chart
Allow about 25 to 40 minutes (depending on the quantity being
cooked) to cook white rice. The Russell Hobbs® Automatic Rice
Cooker automatically switches from COOK Mode to ON/WARM
Mode when all the liquid evaporates from the Inner Pot. However,
for fluffy rice, allow rice to stand for approximately 15 minutes,
covered, on WARM before serving.
Amount of Raw Rice
Water Level
Approx. No. of
1/2 cup servings
4 Rice Measuring Cups
6 Rice Measuring Cups
8 Rice Measuring Cups
10 Rice Measuring Cups
to 4-cup line
to 6-cup line
to 8-cup line
to 10-cup line
16
28
36
48
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Cooking Rice
GENERAL INFORMATION
Rice is grown on marshy land that floods easily. It does not need
to be milled or ground; only the outer husks must be removed,
leaving behind what is known as brown or whole rice, the most
nutritious of rices.
Information has recently been published about more healthful
ways to eat, by consuming less fat, less protein and more
complex carbohydrates in our diets. Because brown rice is about
8% protein, 87% carbohydrates and almost no fat, it is a perfect
ingredient in a healthful diet.
Because rice is a valuable source of carbohydrates, it is starchy
by nature. To obtain fluffier, less starchy rice, you can rinse the rice
before cooking. But by rinsing or soaking the rice, you lose some
of the vitamins, which are water soluble. Therefore, rinsing or
soaking rice is not recommended because of the nutrient loss.
TYPES OF RICE
BROWN RICE - Contains more vitamin B complex, iron and
calcium and takes longer to cook (about 50 minutes) than white
rice. Its flavor is nutty and its texture is chewy. (See Cooking
Chart.)
WHITE RICE - Includes several kinds of white rice, most of which
can be prepared in your Russell Hobbs® Automatic Rice Cooker.
(See Cooking Chart.)
LONG-GRAIN RICE - Less starchy than short-grain rice, so it
separates into individual grains more than short-grain rice.
SHORT-GRAIN RICE - More moist and tender than long-grain rice.
It has a softer texture and starchier flavor.
White rice will take about 20-25 minutes to cook, (brown rice
approximately 50 minutes). When rice is done, the Russell Hobbs®
Automatic Rice Cooker will automatically go into the ON/WARM
Mode and the ON/WARM Light will go on. Allow rice to stand on
ON/WARM for 10 to 15 minutes to ensure fluffy rice. You can keep
cooked rice on the ON/WARM setting for several hours without
the taste of the rice being affected. Do not remove Cover until
ready to serve. The Inner Pot remains very hot after cooking or
keeping warm. Use a pot holder when handling.
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Why Rice?
Grains (including rice) are finally getting the attention they
deserve as they move into the nutritional spotlight. The new USDA
dietary recommendations highlight grains as an essential part of a
healthy, whole foods diet. With their impressive fiber, complex
carbohydrates and protein profiles, they are, without a doubt,
some of Mother Nature’s most perfect foods.
Grains are the edible portion of cereal plants. The grain or kernel
is technically a complete fruit and houses most of its nutritional
value. In addition to their high fiber content, grains are an
excellent source of B vitamins and many minerals, including
magnesium, iron, zinc, potassium and selenium. The germ oils
found in the germ layers of whole grains contain vitamin E, an
important antioxidant.
Grain Glossary
RICE is a staple food in many countries. Although long-grain rice is
consumed more than any other rice around the world, it is inferior
to brown rice in both taste and nutrition. Brown rice is not only
more complete nutritionally, it has a wonderful nutty aroma
and flavor.
POLISHED RICE (white) has been bleached, cleaned, pearled
(polished with talc), then often oiled and coated. This refining
process causes the loss of its hull, bran and germ, which are
removed from the grain (along with most of its nutrients) leaving
only the starchy endosperm. As white rice is rather bland when
eaten by itself, it is usually served under steamed or sauteed
vegetables and topped with a flavorful sauce, such as curry
or peanut.
LONG GRAIN BROWN RICE contains fiber and the nutrient-rich
bran and germ, as well as the starchy endosperm. In addition to
being more flavorful, brown rice digests more slowly, which
provides energy over a longer period of time. Brown rice is a
satisfying meal companion and can even serve as the main focus
for a meal. While not as high in protein as wheat and some other
grains (10%), the high quality protein in brown rice is easily utilized
by the body. Brown rice is also a good source of the B vitamins
and serval minerals, including magnesium, potassium, zinc, iron,
and selenium.
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Steaming Food
GENERAL INFORMATION
Keep the Stainless Steel Lid on while cooking or steaming food,
unless the recipe or chart specially calls for removing it. By
removing the Stainless Steel Lid unnecessarily, you lose steam and
valuable time. If you must remove it to stir or to add an
ingredient, have the Rice Paddle or ingredient ready, add it, stir
quickly and just as quickly replace the Lid.
USING THE STEAMER INSERT
The Steamer Insert is specifically designed to steam vegetables. It
can also be used to reheat foods, or steam frozen foods such as
pot stickers. Use the Steamer Insert while cooking rice*, or as a
stand-alone steamer by adding water to the Inner Pot.
1. Clean and prepare your vegetables. Cut vegetables into
bite-sized pieces.
2. Place the Inner Pot into the Rice Cooker Body. Be sure the
Inner Pot is seated properly. Measure appropriate amount of
water and add to Inner Pot (see water measurements/time
following).
3. When steaming smaller vegetables or chunks, place
vegetables directly into the Steamer Insert. (If you are cooking
combinations of vegetables, be sure they require the same
cooking time and also cut pieces uniformly to assure all
vegetables will be finished steaming at the same time.)
4. Then place the Steamer Insert onto the rim of the Inner Pot
and cover with Stainless Steel Lid.
5. Plug the cord into a 120V AC electrical outlet. Press the Rice
Cooking Selector Lever down to the COOK position. Make
sure the COOK Light is on. Steaming will start shortly.
6. Allow vegetables to steam to desired doneness. See
Vegetable Steaming Chart.
NOTE: When steaming foods for longer periods of time, it is
necessary to periodically check water level so that the Inner
Pot does not boil dry.
7. The Rice Cooker may automatically switch to WARM. If
additional cooking is desired, unplug the unit and add more
water. Replace the Stainless Steel Lid. Plug in the Rice Cooker,
press the Rice Cooking Selector Lever down to COOK position
and your Rice Cooker will resume steaming.
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Steaming Food
(Continued)
8. When your food has reached the desired doneness, raise
the Rice Cooking Selector Lever to ON/WARM and unplug
after use.
* When using the Steamer Insert while cooking rice, it is important
that you DO NOT remove the Stainless Steel Lid during the rice
cooking process. Some foods that cook quickly may not be
suitable for this method.
Vegetable Steaming Chart*
Vegetable
Time
Amount
Water
Cook
Artichoke, Whole
Asparagus
2 medium
2-1/2 cups
1-1/2 cups
1-1/2 cups
2-1/2 cups
2-1/2 cups
1-1/2 cups
1-1/2 cups
1-1/2 cups
1-1/2 cups
2-1/2 cups
3 cups
44-46 min.
12-14 min.
13-16 min.
17-19 min.
29-31 min.
14-16 min.
17-19 min.
15-17 min.
13-15 min.
40-42 min.
33-36 min.
36-38 min.
10-12 min.
3/4 lb. (15 spears)
1/2 lb. (2” florets,1”stems
12 oz.
Broccoli
)
Brussels Sprouts
Cabbage
2 lb. (quartered)
3 medium (1/2” slices)
3/4 lb. (3” florets)
3 small ears
Carrots
Cauliflower
Corn-On-The-Cob
Green Beans, Whole
1/2 lb. (tips removed)
Potatoes: All-Purpose 4 (5 to 6 oz. each)
New
6 (4 oz.)
Sweet Potato
4 (6 oz. each)
1/2 lb. leaves & stems
2-1/2 cups
1-1/2 cups
Spinach
Frozen Vegetable Steaming Chart*
Vegetable
Time
Amount
Water
Cook
Broccoli (Spears)
Brussels Sprouts
Cauliflower
1 package (10 oz.)
1 package (10 oz.)
1 package (10 oz.)
3/4 cup
3/4 cup
3/4 cup
12-14 min.
14-16 min.
13-14 min.
*We have outlined a general guide to follow. Test for desired
doneness when cooking times indicated have been reached. As
you cook with this appliance, adapt times and measurements to
your own personal tastes.
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User Maintenance Instructions
This appliance contains no user serviceable parts. Do not
try to repair it yourself. Any servicing requiring disassembly
other than cleaning must be performed by a qualified appliance
repair technician.
Always remember to unplug the unit from the wall outlet when
not in use and before cleaning.
• Be careful not to dent the Inner Pot, especially the bottom of it.
To work properly and produce the best cooking results, the
Inner Pot must fit snugly on top of the thermostat.
• DO NOT let loose grains of rice or other food particles fall into
the bottom of the Heating Body because they might prevent
the thermostat from fitting tightly against the bottom of the
Inner Pot and cause inadequate cooking.
• Use the plastic Rice Paddle or a wooden spoon to stir and
remove food from the Inner Pot. NEVER use any metal utensils.
• Never use abrasive cleansers or scouring pads because they
can damage the finish of both the Inner Pot and Heating Body.
• Never pour liquid into the Heating Body or immerse it in water.
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CLEANING INSTRUCTIONS
PLEASE NOTE: It is normal to have a brown ‘rice crust’ coating the
bottom layer of the Inner Pot when the rice has
finished cooking and steaming.
1. This appliance should be cleaned after every use. Unplug the
unit from the wall outlet. NEVER immerse Heating Body or
Power Cord in water. Allow the unit to cool before cleaning.
2. Let the Rice Cooker cool. Fill Inner Pot with warm water and
allow to sit for a while. Wash in warm, soapy water with a
sponge and dry thoroughly with a cloth.
3. The Stainless Steel Steamer Insert, Stainless Steel Lid, Rice
Measuring Cup and Rice Paddle may also be washed in
warm, soapy water. Rinse and dry well.
4. Never wash any removable parts of the Rice Cooker in
the dishwasher.
5. The Heating Body can be wiped clean with a soft, slightly
damp cloth or sponge.
STORING INSTRUCTIONS
Unplug the unit from the wall outlet and clean all parts. Be sure all
parts are dry before storing. Store appliance in its box or in a
clean, dry place. Never store it while it is hot, wet or still plugged
in. Never wrap Power Cord around the appliance.
Store the Stainless Steel Lid upside down over the Inner Pot.
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Recipes
SPICY THAI RICE AND LENTILS
Serves 6-8
3 measuring scoops (2-1/4 cups) Wehani or mixed blend rice
1 measuring scoop (3/4 cup) green lentils
1-1/4 cups water
3 cloves garlic, pressed
1 onion, chopped
2-inch knob ginger root, grated
1/3 cup fresh cilantro, chopped
1 teaspoon turmeric
1 teaspoon salt
Reserve:
Hot chili oil
Red pepper flakes
Lettuce or spinach greens
Place rice and lentils into the Automatic Rice Cooker, then add
water. Mix in remaining ingredients (except chili oil, pepper flakes
and greens). After rice has been fully cooked, add a few drops of
hot chili oil and red pepper flakes to each serving, if desired.
Serve on chilled lettuce or spinach greens.
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MARINATED VEGETABLE SALAD
Serves 8
2 cups (about 8 ounces) sliced fresh mushrooms
1-1/4 cup halved cherry tomatoes
1 cup avocado chunks
1 cup sliced olives
1/2 cup chopped red onion
6 tablespoons red wine vinegar
4 tablespoons olive oil
2 tablespoon fresh parsley
1/2 teaspoon salt
1/2 teaspoon dried basil leaves
6 cups cooked jasmine rice, cooled
(3 measuring cups of dry rice)
Red onion rings, for garnish
Combine mushrooms, tomatoes, avocado, olives and onion in
shallow dish. Combine vinegar, oil, parsley, salt and basil in
separate bowl and pour over vegetables. Cover and chill 2 to 3
hours. Add rice: toss lightly. Garnish with red onion rings.
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SPANISH RICE AU GRATIN
Serves 4
1 tablespoon olive oil
1/2 cup chopped onion
1/2 cup chopped celery
1/3 cup chopped green pepper
1 pound fresh tomatoes, chopped
1 teaspoon chili powder
1/2 teaspoon Worcestershire sauce
2 cups cooked brown rice
1/2 cup (2 ounces) shredded
cheddar or soy cheese
Heat oil in large skillet over medium-high heat. Saute onion, celery
and pepper until tender-crisp. Add tomatoes, chili powder and
Worcestershire sauce. Stir in rice. Reduce heat; simmer about
5 minutes to blend flavors. Remove from heat. Top with cheese;
replace Stainless Steel Lid, and allow cheese to melt, about
3 minutes.
MEXICAN RICE PITAS
Serves 4
1 small red onion, sliced into thin rings
1 teaspoon olive oil
3 cups cooked brown rice
1/2 cup whole kernel corn
1/2 cup sliced ripe olives (optional)
1/2 cup barbecue sauce
2 tablespoons lime juice
1/2 teaspoon ground cumin
1/2 teaspoon garlic salt
4 whole wheat pita rounds, halved and warmed
8 lettuce leaves
1 large tomato, seeded and chopped
Cook onion in oil in large skillet over medium-high heat until
tender. Add rice, corn, olives, barbecue sauce, lime juice, cumin
and garlic salt; toss until heated. Line each pita half with lettuce
leaf, fill with 1/2 cup hot rice mixture and top with tomato.
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Trouble Shooting
Symptom
Possible Solutions
No Indicator
Lights are
illuminated.
Make sure the Automatic Rice Cooker is
plugged in.
Check between the Inner Pot and Heating
Plate for any foreign substances. Be sure the
area is clean.
Make sure the Inner Pot is in the Heating Body.
Water overflows
during cooking.
Before cooking, make sure you don’t fill
above top water level.
Make sure Lid is in place and the Steam
Hole is clean before cooking.
Cooked rice is
too dry or not
completely
cooked.
Before cooking, make sure you put enough
water in for the total amount of rice
included.
After cooking, add 1/4 cup water and set
on WARM cooking cycle for 10-15 minutes.
Stir.
Check between the Inner Pot and Heating
Plate for any foreign substances. Be sure the
area is clean.
Cooked rice is
too watery.
Before cooking, make sure you don’t add too
much water for the amount of rice included.
Check between the Inner Pot and Heating
Plate for any foreign substances. Be sure the
area is clean.
Make sure the cooking cycle is not inter-
rupted. If the Power Cord is unplugged, the
unit will not operate and the rice will not cook.
Allow rice to stand for approximately
15 minutes, covered, on WARM before serving.
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Trouble Shooting
(Continued)
Symptom
Possible Solutions
Rice is scorched.
Check between the Inner Pot and
Heating Plate for any foreign substances.
Be sure the area is clean.
Be sure to wash the Inner Pot after
each use.
Be careful not to add easily-scorched
ingredients such as sugar, to the recipe
before cooking.
Steam escapes
Check between the Stainless Steel Lid and
Inner Pot for foreign substances, including
rice kernels that may prevent the Stainless
Steel Lid from closing all the way. Be sure the
area is clean.
between Stainless
Steel Lid and Inner
Pot during cooking.
Warmed rice
smells bad or
discolored.
For best results, don’t use the WARM
option with brown rice. The bran in
unrefined grains can “break down”
when kept at low heat for extended
periods of time, causing an unpleasant
smell and taste.
Make sure the Stainless Steel Lid is
properly centered in position over
Inner Pot when using the WARM
option.
Be sure to wash the Inner Pot after
each use.
Make sure you don’t leave the Serving
Rice Paddle or other plastics in the
Automatic Rice Cooker while it is
cooking or warming.
If none of these Trouble Shooting solutions are successful, contact
our Consumer Service Dept. at 800-233-9054 for further advice.
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LIMITED ONE YEAR WARRANTY
Warranty: This Russell Hobbs® product is warranted by Salton, Inc. to be free from defects in materials or
workmanship for a period of (1) year from the original purchase date. This product warranty covers only the
original consumer purchaser of the product.
Warranty Coverage: This warranty is void if the product has been damaged by accident in shipment,
unreasonable use, misuse, neglect, improper service, commercial use, repairs by unauthorized personnel,
normal wear and tear, improper assembly, installation or maintenance abuse or other causes not arising out
of defects in materials or workmanship. This warranty is effective only if the product is purchased and
operated in the USA, and does not extend to any units which have been used in violation of written
instructions furnished with the product or to units which have been altered or modified or to damage to
products or parts thereof which have had the serial number removed, altered, defaced or rendered illegible.
Implied Warranties: ANY IMPLIED WARRANTIES WHICH THE PURCHASER MAY HAVE ARE LIMITED IN
DURATION TO ONE (1) YEAR FROM THE DATE OF PURCHASE. Some states do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to you.
Warranty Performance: During the above one-year warranty period, a product with a defect will be
either repaired or replaced with a reconditioned comparable model (at our option) when the product is
returned to the Repair Center, or the purchase price refunded. The repaired or replacement product will be
in warranty for the balance of the one-year warranty period and an additional one-month period. No charge
will be made for such repair or replacement.
Service and Repair: Should the appliance malfunction, you should first call toll-free 1 (800) 233-9054
between the hours of 9:00 am and 5:00 pm Central Standard Time and ask for CONSUMER SERVICE stating
that you are a consumer with a problem. Please refer to model number RHRC100A when you call.
In-Warranty Service (USA): For an appliance covered under the warranty period, no charge is made for
service or postage. Call for return authorization (800) 233-9054.
Out-of Warranty Service: A flat rate charge by model is made for out-of-warranty service. Include
$12.00 (U.S.) for return shipping and handling. We will notify you by mail of the amount of the charge for
service and require you to pay in advance for the repair or replacement.
For Products Purchased in the USA, but Used in Canada: You may return the product insured,
packaged with sufficient protection, and postage and insurance prepaid to the USA address listed below.
Please note that all customs duty / brokerage fees, if any, must be paid by you and we will require you to pay
the cost of customs duty / brokerage fees to us in advance of our performing any service.
Risk During Shipment: We cannot assume responsibility for loss or damage during incoming shipment.
For your protection, carefully package the product for shipment and insure it with the carrier. Be sure to
enclose the following items with your appliance: any accessories related to your problem, your full return
address and daytime phone number, a note describing the problem you experienced, a copy of your sales
receipt or other proof of purchase to determine warranty status. C.O.D. shipments cannot be accepted.
To return the appliance, ship to:
ATTN: Repair Center
To contact us, please write to, call, or email:
Salton, Inc.
Salton, Inc.
P.O. Box 7366
708 South Missouri Street
Macon, MO 63552
Columbia, MO 65205-7366
1-800-233-9054
E-mail: [email protected]
Limitation of Remedies: No representative or person is authorized to assume for Salton, Inc. any other
liability in connection with the sale of our products. There shall be no claims for defects or failure of
performance or product failure under any theory of tort, contract or commercial law including, but not
limited to negligence, gross negligence, strict liability, breach of warranty and breach of contract. Repair,
replacement or refund shall be the sole remedy of the purchaser under this warranty, and in no event
shall Salton be liable for any incidental or consequential damages, losses or expenses.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Legal Rights: This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.
©2002 Salton, Inc. All rights reserved.
Made in China
P/N 61180
10/02
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