GT Series
OPERATOR’S MANUAL
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SATO ASIA PACIFIC PTE. LTD.
438A ALEXANDRA ROAD
#05-01/02 ALEXANDRA TECHNOPARK
SINGAPORE 119967
Tel: (65) 6271 5300
Fax: (65) 6273 6011
Sales Hotline: (65) 6276 2722
Service Hotline: (65) 6273 6455
Email: [email protected]
Website: www.satoworldwide.com
Copyright 2003
SATO Asia Pacific Pte. Ltd.
Warning : This equipment complies with the requirements in Part 15 of FCC rules for a
Class A computing device. Operation of this equipment in a residential area may cause
unacceptable interference to radio and television reception requiring the operator to take
whatever steps necessary to correct the interference. All rights reserved. No part of this
document may be reproduced or issued to third parties in any form whatsoever without
the express permission of SATO Asia PacificPte. Ltd. The materials in this document are
provided for general information andare subjected to change without prior notice. SATO
Asia Pacific Pte. Ltd. assumes no responsibilities for any errors that may appear.
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Cartridge Mode..............................................................................................3-13
3.7.1 Entering Cartridge Mode ................................................................................3-13
3.7.2 Cartridge Formatting Option ...........................................................................3-13
3.7.3 Start Cartridge Formatting ..............................................................................3-13
3.7.4 Cartridge Formatting Progress .......................................................................3-14
3.8.1 Entering SEMBL Mode ...................................................................................3-15
3.8.2 Selecting The Start Program ..........................................................................3-15
3.8.3 The SEMBL Status Screen ............................................................................3-16
3.9.1 Entering Advanced Mode ...............................................................................3-17
3.9.2 Selecting The Print Density ............................................................................3-17
3.9.3 Setting the Automatic Detection of Optional Units ........................................3-17
3.9.4 Choosing Continuous or Tear Off Operation ..................................................3-18
3.9.5 Backfeed Operation Settings ..........................................................................3-18
3.9.6 Configuring the Internal Winding Unit .............................................................3-18
3.9.7 Setting the Print Mode ....................................................................................3-19
3.9.8 Configuring the Paper Sensor ........................................................................3-19
3.9.9 Configuring the Paper Sensor Type ...............................................................3-19
3.9.10 Turning Head Check Function ON/OFF .........................................................3-20
3.9.12 Enabling/Disabling External Signal Output .....................................................3-21
3.9.13 Selecting the Type of External Signal Output .................................................3-21
3.9.14 Selecting Reprint via External Signal Output .................................................3-21
3.9.15 Using the Auto Online Feature .......................................................................3-22
3.9.16 Enabling Auto Feed ........................................................................................3-22
3.9.17 Enabling Auto Feed On Error .........................................................................3-22
3.9.18 Specifying the Protocol Code Format .............................................................3-23
3.9.19 Specifying The SEMBL Start Mode ................................................................3-23
3.9.20 Specifying The SEMBL Auto Start Program ...................................................3-23
3.10.1 Entering HEX Dump Mode .............................................................................3-24
3.10.2 Selecting Data To Dump ................................................................................3-24
3.10.3 Controlling the Hex Dump Mode ....................................................................3-24
3.11.1 Entering Test Print Mode ................................................................................3-25
3.11.1 Choosing What The Test Print Contains ........................................................3-25
3.11.3 Setting the Size of the Factory Test Print .......................................................3-26
3.11.4 Starting the Test Print .....................................................................................3-26
Overview of All Modes..................................................................................3-27
3.13.1 Entering Default Mode ....................................................................................3-37
3.13.2 If You Chose to Reset Printer Settings ...........................................................3-38
3.13.2 If You Chose Alt Protocol Code ......................................................................3-38
3.13.3 Completion of Default Setting .........................................................................3-38
ii
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Interface types...............................................................................................5-1
Single Job Buffer ..........................................................................................5-7
Single Job Buffer ..........................................................................................5-10
Driver Protocol ..............................................................................................5-11
Status 3 ..........................................................................................................5-24
Single Job Buffer ..........................................................................................5-35
IEEE 1284 Interface.......................................................................................5-39
Interface Signals ...........................................................................................5-42
Single Job Buffer ..........................................................................................5-43
Driver Protocol ..............................................................................................5-47
iii
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Initial Checklist..............................................................................................6-1
7.3.1 Installing the memory card ..............................................................................7-3
iv
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Section 1: Introduction
1
OVERVIEW
Thank you for your investment in this SATO printer product.
This Operator’s Manual contains basic information about the installation, setup,
configuration, operation and maintenance of the printer.
A total of seven topics are covered herein, and they are organized as follows:
Section 1: Overview
Section 6: Troubleshooting
It is recommended that you become familiar with each section before installing and main-
taining the printer. Refer to the Table Of Contents at the front of this manual to search
for the relevant information needed. All page numbers in this manual consist of a section
number followed by the page number within the stated section.
For specialized programming, refer to the separate Programming Manual located on the
utility CD-ROM.
GT Series Operator’s Manual
Page 1-1
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Section 1: Introduction
1.1 GENERAL SPECIFICATIONS
The SATO GT4xx “e” series of dual use (Thermal Transfer and Direct Thermal) printers
are complete, high-performance labeling systems designed for printing tags and labels.
The key features of the GT series are:
• Faster print speed and better print quality than ever
• Large 3-line LCD screen and icon-rich user interface
• Fully configurable without the need for setting DIP switches
• Easy operation via multiple control buttons and status indicators
• Easy upgrading to higher resolution print heads and additional memory by users
• Richer SBPL command set for better control via software/network
• Supports standalone operation via execution of BASIC programs stored in memory
• Supports two I/O connections
• User friendly label and ribbon path
• Ribbon saving feature
All printer parameters are programmable using the front panel controls and via software.
All popular bar codes, including 2-D codes, eight human-readable fonts with two Care
Symbol fonts and a fast and efficient vector font, are resident in memory, providing liter-
ally thousands of combinations of type styles and sizes.
Page 1-2
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Section 1: Introduction
Features of SATO GT4xxe Series Printers
Feature
GT408e
GT412e
GT424e
Print resolution
203dpi for economical
labeling solution
(user upgradable to higher
resolution print assembly)
305dpi for laser quality
printing and graphic
images
608dpi for laser quality
printing and graphic
images
Print method
Thermal Transfer and
Direct Thermal
Thermal Transfer and
Direct Thermal
Thermal Transfer and
Direct Thermal
Label sizes supported
(using default internal
memory)
4 inches (W) by 9.4 inches
4 inches (W) by 9.4 inches
4 inches (W) by 9.4 inches
Label sizes supported
(using additional
optional PCMCIA
memory card)
4 inches (W) by 49.2 inches
at 203 dpi
4 inches (W) by 32.8
inches at 305 dpi
4 inches (W) by 32.8
inches at 305 dpi
Integral Cutter unit
Stacker option
Optional
Optional
Optional
Up to 500 3.9 inch (W) by
5.9 inch labels
Up to 500 3.9 inch (W) by
5.9 inch labels
Up to 500 3.9 inch (W) by
5.9 inch labels
Interfaces available
Optional RS-232C, LAN,
USB, RFID, IEEE 1284 or
high speed RS-232C
Optional RS-232C, LAN,
USB, RFID, IEEE 1284 or
high speed RS-232C
Optional RS-232C, LAN,
USB, RFID, IEEE 1284 or
high speed RS-232C
GT Series Operator’s Manual
Page 1-3
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Section 1: Introduction
1.1 GENERAL SPECIFICATIONS (CONT’D)
Specification/
GT408
GT412
GT424
Model Name
Print method
Thermal transfer or thermal
12 dots/ mm (305 dpi)
Head density
8 dots/ mm (203 dpi)
24 dots/ mm (609 dpi)
104 mm x pitch 400 mm
Print valid range (width)
104 mm x pitch 2500mm
104 mm x pitch 1500 mm
Not printable for 3 mm from the backside.
Print speed (Max)
Paper Thickness
12 inches/sec
(Approx 300 mm/sec)
12 inches/sec
6 inches/sec
(Approx 150 mm/sec)
(Approx 300 mm/sec)
Note:
Maximum speed may be further dependent on the type of print layout, paper,
or carbon ribbon in use.
0.060 mm to 0.268 mm supported.
Note:
Be sure to use only printer supplies manufactured or certified by SATO.
Standard
Label size
Width: 22 to 128 mm (25 to 131 mm)
Pitch: 5 to 397 mm (9 to 400 mm)
Note:
Supported sizes may be
regulated due to the quan-
tity of print jobs or size of
paper.
(mounting
and
Tear off
Width: 22 to 128 mm (25 to 131 mm)
Pitch: 17 to 397 mm (20 to 400 mm)
cardboard
size)
Peel
Width: 22 to 128 mm (25 to 131 mm)
Pitch: 17 to 397 mm (20 to 400 mm)
Other usage conditions
may restrict the range of
label sizes supported.
Cutter
Width: 22 to 128 mm (25 to 131 mm)
Pitch: 17 to 397 mm (20 to 400 mm)
Non-sepa-
rate
Width: 22 to 128 mm (25 to 131 mm)
Pitch: 17 to 397 mm (20 to 400 mm)
Number of
loadable
sheets
Roll paper
Maximum external diameter:
200 mm (Approximately 150 m/roll) 3-inch paper tube used
Back winding (only front winding for non-separate mode)
Fanfold
paper
Maximum folded height: 200 mm
See the section in this manual on Setting Fanfold Paper
Carbon ribbon
Width
Length
Thickness of base material
Color
Be sure to use the specified carbon ribbon manufactured by SATO.
39.5, 45, 59, 76, 84, 92, 102, 111, and 128 mm
Use a carbon ribbon that is wider than the paper used.
300 m/roll
4.5 µm
Winding direction
Black (standard), also red, blue, purple, and green
Front winding and back winding
Label dispensing modes
Dimensions
Continuous, tear off, peeler, dispenser and non-separate
W 271 mm x D 455 mm x H 305 mm x (Standard)
14 kg (for a standard configuration)
Weight
Power supply
Input voltage: AC 100 V to 240 V ±10%
Power consumption: Maximum 200 VA 150 W, print rate 30% (89 VA 40 W on standby)
Operating Environment
Operational ambient temperature: 0 to 40 ×C
Operational ambient humidity: 30 to 80% (without condensation)
Storing ambient temperature: -5 to 60 ×C
Storing ambient humidity: 30 to 90% (no condensation)
Paper, and carbon ribbon excluded.
Page 1-4
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Section 1: Introduction
1.1 GENERAL SPECIFICATIONS (CONT’D)
Specification/
GT408
GT412
GT424
Model Name
Interface board
¤ Parallel (IEEE1284)
¤ RS-232C
External interface
• READY/BUSY
• XON/XOFF
• Status 2/3
• Driver specific protocol
• Status 5
¤ USB (Ver. 2.0)
¤ LAN (10BASE-T/ 100BASE-TX automatic changeover)
¤ Wireless LAN (IEEE802.11b)
¤ Mini LAN (10BASE-T/ 100BASE-TX automatic changeover)
External (EXT) signal interface (14-pin)
Buttons
LINE, FEED
FUNCTION, 4 navigation buttons (up/down/left/right), ENTER, CANCEL
Operation
Panel
Switch
LCD
POWER ON/OFF
Green LCD (with backlight), Vertical 32 dots x horizontal 128 dots, displaying up to five
icons at the top of the screen
LEDs
POWER, ONLINE, STATUS, LABEL, RIBBON status indicators
Adjustment
Potentiometer
VOLUME:
PITCH:
buzzer loudness adjustment
print-head pitch adjustment
OFFSET:
tear off, peel, and cutter stop position adjustment
DARKNESS: print density adjustment
Sensor
Paper sensor: reflection type, penetration type
16 MB FLASH ROM, 4 MB non-volatile user memory
Memory cartridge
Print Format
Transmitted from host (computer) or recalled from print formats stored by user
on memory card (optional)
Stored
Font Types
Standard
X20 5 x 9 dots (alphanumeric, symbol, and kana)
X21 17 x 17 dots (alphanumeric, symbol, and kana)
X22 24 x 24 dots (alphanumeric, symbol, and kana)
X23 48 x 48 dots (alphanumeric, symbol, and kana)
X24 48 x 48 dots (alphanumeric, symbol, and kana)
Outline font (alphanumeric, symbol, and kana)
OCR-A GT408 15 x 22 dots (alphanumeric and symbol)
GT412 22 x 33 dots (alphanumeric and symbol)
GT424 44 x 66 dots (alphanumeric and symbol)
OCR-B GT408 20 x 24 dots (alphanumeric and symbol)
GT412 30 x 36 dots (alphanumeric and symbol)
GT424 60 x 72 dots (alphanumeric and symbol)
Truetype Fonts
CG Times (alphanumeric and symbol)
CG Triumvirate (alphanumeric and symbol)
Kanji Fonts
(where applica-
ble)
16 x 16 dots (JIS level-1 and -2 kanji sets. Selectable either Mincho or Gothic)
24 x 24 dots (JIS level-1 and -2 kanji sets. Selectable either Mincho or Gothic)
22 x 22 dots (JIS level-1 and -2 kanji sets. Selectable either Mincho or Gothic)
32 x 32 dots (JIS level-1 and -2 kanji sets. Selectable either Mincho or Gothic)
40 x 40 dots (JIS level-1 and -2 kanji sets. Selectable either Mincho or Gothic)
Kanji outline font
GT Series Operator’s Manual
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Section 1: Introduction
1.1 GENERAL SPECIFICATIONS (CONT’D)
Specification/
GT408
GT412
GT424
Model Name
One-
dimensional
code
Barcode
• UPC-A/E, EAN8/13, JAN8/13
• NW-7
• INTERLEAVED 2 of 5 (ITF)
• INDUSTRIAL 2 of 5
• MATRIX 2 of 5
• CODE39, CODE93, CODE128
• UCC/EAN128
• Customer barcode
• RSS-14
Two-
• QR code model 2, Micro QR (Ver 8.1)
dimensional
code
• PDF417 (Ver. 2.4, including micro PDF)
• Veri code (Ver. 1.0)
• MAXI code (Ver. 3.0)
• Data matrix ECC200 (Ver. 2.0)
• Synthetic symbol (UPC-A/E, EAN8/13, JAN8/13, CODE39, CODE128 CC-A/B/C
supported with RSS-14)
Magnification
Rotation
Vertical 1 to 12 times
Horizontal 1 to 12 times (characters)
1 to 12 L (barcodes)
Characters: 0°, 90°, 180°, and 270°
Barcode: parallel 1, serial 1, parallel 2, serial 2
Barcode Ratio
User mode
1:2, 1:3, 2:5, arbitrary
1. Volume set value indication 2. Print speed 3. Print density
4. Print position correction 5. Zero slash changeover 6. Kanji code changeover
7. Kanji font setting 8. Proportional pitch setting
Automatic diagnostics
Head check/ Head open/ Paper end/ Ribbon end/ Winding full/ Kanji ROM
check/ Test print
Noise emis-
sion
Radiant noise
VCCI Class B
IEC Level 3
Static with-
stand pressure
AC line noise
1000 Vp-p or more (50 nS to 1 µS pulse)
Optional accessories
• Peel unit (with mounting winder)
• Cutter unit
• Non-separate unit
• Simplified peel unit
• Internal winding unit
• External winding unit
• RFID unit
• Detection scanner unit
• EXT connector (external signal)
• Interface boards (serial RS-232C or Parallel IEEE1284)
• USB Interface board
• LAN (10BASE-T/100BASE-TX),
• Wireless LAN (IEEE802.11b),
• Mini LAN (10BASE-T/100BASE-TX)
Memory cartridge
24 MB
Note:
All the GT printers use the same command codes. The only differences are the allowable values repre-
senting print positions on the label. These values are specified in “dots” and will vary depending upon the
resolution of the printer and the amount of memory available for imaging the label.
Page 1-6
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Section 2: Installation
2
INSTALLATION
This section assists you in unpacking and installing the printer from the shipping container.
You will also be guided through a familiarization tour of the main parts and controls.
The following information is provided:
• Safety Precautions
• Unpacking and Parts Identification
• Loading the Carbon Ribbon
• Loading Labels and Tags
• Adjusting the Sensors
• Replacing the Print Head
• Turning the Printer ON/OFF
GT Series Operator’s Manual
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SECTION 2: INSTALLATION
SAFETY PRECAUTIONS
Please read the following information carefully before
installing and using the printer
SAFETY PRECAUTIONS
THE CAUTION SYMBOL
Whenever the triangular Caution logo appears in this manual, pay special attention to the warning(s) cited
below it. Failure to abide by the warnings may result in injury or damage to property.
PRINTER PLACEMENT TIPS
• Place the printer on a solid, stable,
horizontal surface that is not sub-
ject to strong vibrations from adja-
cent mechanical devices.
• Do not leave containers of
water or chemicals around the
printer. If any liquid is spilled
onto the printer, immediately
turn off the power, pull out the
• Avoid shaky or slanting tables, or
power cable from the AC outlet, and contact a
sales outlet, dealer, or service center. In this
case, continued use of the printer may cause
fires or electric shocks.
platforms that are liable to collapse under a heavy
weight. If the printer is dropped or damaged, immedi-
ately turn off the power, pull out the power plug and
contact a service center. In this case, continued use
of the printer may cause a fire or electric shocks.
• Do not move the printer with any paper loaded.
The stack of paper may fall off, causing trips
and accidents.
• Avoid installing the printer in direct sunlight, or in
dusty, very hot or slippery areas. Also avoid place-
ment in damp, unventilated or humid areas. If con-
densation forms, immediately turn off the power, and
do not use the printer until the condensation disap-
pears. Otherwise the moisture may cause electric
shocks.
• When laying the printer down, be careful not to
catch your foot or fingers under it.
• When moving the printer, be sure to pull out the
power cable from the AC outlet, and check that
any other external interface cables have been
disconnected. Otherwise, the connected cables
may be damaged, or may cause trips and falls,
in addition to or a fire or electric shocks.
• Avoid placing the printer near large high-current
equipment, as such equipment can cause spikes or
undervoltages in the power supply.
ELECTRICAL PRECAUTIONS
• Do not damage, break, or process the power cable.
Hanging heavy objects on it, heating or pulling it may
damage the power cable and cause fires or electric
shocks.
• Do not operate the power switch or handle the
power cable with a wet hand.
• Do not insert or drop anything metallic or flam-
mable into the openings of the printer (the cable
outlet or mounting hole of the memory car-
tridge). Otherwise, immediately turn off the
power, pull out the power cable, and contact a
sales outlet, dealer, or service center. In this
case, continued use of the printer may cause
fires or electric shocks.
• When the power cable is damaged (cable conductors
are exposed or cut, etc.), contact a sales outlet,
dealer, or service center. In this case, continued use
of the printer may cause fires or electric shocks.
• Do not process, forcibly bend, twist, or pull the power
cable. Continued use of such a cable may cause
fires or electric shocks.
• To reduce electrical risks, be
sure to connect the printer to
ground before use. Also, try
not to share the printer’s AC
outlet with other electrical
• If the printer emits any smoke or peculiar odors at
any time, turn it OFF and prevent further usage until
you have contacted a qualified service personnel.
• Do not use any other voltage except the specified
power voltage for the printer that matches your
domestic power supply. Otherwise, it may cause
fires or electric shocks.
equipment, especially those that draw high
amounts of current or cause electrical interfer-
ence.
Page 2-2
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Section 2: Installation
GENERAL PRECAUTIONS
• The supplied head cleaning liquid is flammable.
Never heat it or throw it into a fire. Keep it out of chil-
dren’s reach to avoid accidental consumption.
Should this occur, consult a doctor immediately.
• Do not disassemble or perform modifications to
the printer, as this renders the product unsafe.
For maintenance, troubleshooting and repairs,
consult a sales outlet, dealer, or service center
for help, instead of attempting to perform this
yourself. Renewable annual service contracts
are available.
• When opening/closing the cover, beware of getting
your fingers caught. Also, hold the opening/closing
cover well so that it will slip and fall.
• When maintaining or cleaning the printer,
always disconnect the power cable for safety.
• After printing, the print head remains hot. When
replacing paper or cleaning the printer immediately
after printing, be careful not to burn yourself.
• Do not insert your hand or other objects into the
cutter.
• Touching even the edge of the printer head may
cause injuries. When replacing paper or cleaning the • When loading roll paper, be careful not to catch
printer, be careful not to hurt yourself.
your fingers between the paper and the feed.
• If the printer will not be used for extended periods of
time, disconnect the power cable for safety.
• Be careful not to hurt yourself when detaching
the back cover of the fanfold through the hole
and attaching it.
• When releasing and locking down the printer head,
be careful not to catch any other foreign in it except
label paper.
• The simplified cutter is structured as a blade.
Be careful not to cut yourself.
This equipment is a piece of Class B information technology equipment based on the standards of the
Voluntary Control Council for Interference by Information Technology Equipment (VCCI). Although this
equipment is for use in home environment, if it is used close to a radio or television set, it may cause poor
reception. Handle it properly in accordance with the content from the instruction manual.
GT Series Operator’s Manual
Page 2-3
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SECTION 2: INSTALLATION
2.1 UNPACKING
When unpacking the printer, take note of the following:
The box should stay right-side up.
Lift the printer out of the box carefully.
If the printer was been stored in the
cold, allow it to reach room
temperature before turning it on.
1
2
3
4
5
Remove the plastic covering from the
printer.
Set the printer on a solid, flat surface.
Inspect the shipping container and
printer for any sign of damage that
may have occurred during shipping.
Remove the accessory items from their
protective containers.
Note
The following illustrations are representative only. Your printer may not be packed exactly as shown, but
the unpacking steps are similar.
Page 2-4
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Section 2: Installation
2.1.1 INCLUDED ACCESSORIES
After unpacking the printer, verify that the following materials are in the accessories or packaging:
Global Warranty
document
Cleaning
Set
Sample paper*
Information
leaflet*
Head cleaning sheet
(wrapping sheet)
Power cable*
Operator’s Manual
Accessory CD-ROM
Two-pole adaptor*
Items marked with an asterisk may be different from what you see here, or may be excluded.
Important!
Please fill out the Global Warranty card and submit it
to us in order that we can provide fast and efficient
after-sales service. For malfunctions under normal
use, this product will be repaired free of charge
according to the warranty terms applicable for the
country of use.
Please do not discard the original packaging box and
cushioning material after installing the printer. They
may be needed in future, if the printer needs to be
shipped for repairs.
GT Series Operator’s Manual
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SECTION 2: INSTALLATION
2.1.2 PARTS IDENTIFICATION
IDENTIFYING THE MAIN PRINTER PARTS
Front View
Lift this cover
upwards to access
ribbon and label
Operation Panel
Consists of an liquid crystal dis-
play screen, five status indica-
tors and the LINE and FEED
buttons.
Pull down this panel
to access controls
Power switch
Pushing the I side turns the
printer ON. Pushing the O side
turns the printer OFF.
Fixed front plate
Angled Front View
Front Cover
(lifted up)
Ribbon feeder
Label supply arm
Roll Guide lever
Roll Guide
Ribbon take-up shaft
Head lock lever
Head pressure
adjustment knob
Head open lever
Front cover plate
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Section 2: Installation
2.1.2 PARTS IDENTIFICATION (CONT’D)
IDENTIFYING THE MAIN PRINTER PARTS
Rear View
Release screw
Cable cover
Cable cover
release catch
Rear access cover
When using fanfold media,
remove the release screw
of the rear cover and lift up
the front cover. The hinged
rear cover will drop down-
wards to a vertical position.
Position your body
to face the rear of
the printer. Press
down on the
release catch with
your thumb, and
slide the cable
Position your
body to face the
rear of the printer.
Press down on
the release catch
with your thumb,
and slide the
cover to your right.
cable cover to
your right.
Mini LAN interface
board (optional)
Interface board
Available interfaces include
RS-232C, high speed RS-
232C, USB, IEEE 1284,
LAN and wireless LAN.
EXT connector
(optional)
Allows connection to external
devices
Power cable hook
Provides a neat and safe way
to hang the power cable.
AC power connector
GT Series Operator’s Manual
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SECTION 2: INSTALLATION
IDENTIFYING THE MAIN PRINTER PARTS
Side View
(Media assembly)
Stopper for
label damper
(push down-
wards to
release the
label damper)
Connector for
optional memory card
A
Ribbon take-up shaft
Ribbon feeder
Head lock lever
Paper sensor
B
C
Print head*
A
B
Head pressure knob
Head release lever
Label Guide
handle
Platen roller*
(under the print head)
C
D
Maintenance screw
Label Guide
damper
D
Stopper screw
Label Guide
Fanfold cover
* Clean and maintain this part regularly
Angled Front View
Head lock lever
Print head
This component generates
heat to the ribbon or media for
printing. Clean and maintain
this part regularly.
Head release
lever
Platen roller
Label Guide
handle
The rubber roller feeds or
retracts the media as needed.
Clean and maintain this
part regularly.
Page 2-8
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Section 2: Installation
2.1.2 PARTS IDENTIFICATION (CONT’D)
IDENTIFYING THE MAIN PRINTER PARTS
View of Front Panel
LCD screen
Icons, prompts and system messages
are displayed here.
FEED button
Feeds the label forward. When it is pressed once,
the equivalent of a sheet of paper or label is ejected.
*There are times when the paper is not aligned prop-
erly when power is turned on or when the paper was
set. In this case, always press the FEED button to
align the paper properly.
Operation buttons
FUNCTION button: Selects the various setting modes.
CURSOR buttons: Each button moves the cursor up,
down, left or right on the LCD screen.
ENTER button: Confirms the choice of a selection or value.
Light Emitting Diodes
CANCEL button: Cancels printing data. In each setting
mode, the button also returns you to the previous menu or
menu item.
POWER LED: Lights up when power is
supplied to the printer.
ONLINE LED: Lights up when commu-
nication is available. Flashes with com-
munication fails.
Adjustment screwdriver
Fits into the VOLUME, PITCH, OFFSET and DARKNESS
variable resistors to allow adjustments.
STATUS LED: Lights up and flashes to
indicate exchange of data.
Variable Resistors
CANCEL button: Cancels printing
data. In each setting mode, the button
also returns you to the previous menu
or menu item.
VOLUME: Adjusts the loudness of the built-
in speaker (buzzer).
PITCH: Adjusts the vertical print position
For details of each indicator’s behav-
Understanding the STATUS Indica-
tors.
with reference to the top edge of a label.
OFFSET: Adjusts the stop position offset
values for the cutter, peeler and tear off
modes (cutter, peeler must be installed).
DARKNESS: Adjusts the print darkness
(print density).
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SECTION 2: INSTALLATION
2.2 LOADING THE CARBON RIBBON
1. Lift up the main cover. Make sure that the cover
rests firmly on the top of the printer so that it will not
fall forward and injure your hands.
Front Cover
2. Release the purple head release lever by pushing
it downwards. The print head assembly will be
lifted up to allow label loading.
Print head
Head
release lever
(purple)
3. Insert the carbon ribbon in the ribbon feeder.
Push it inwards all the way, with the ribbon winding
in a clockwise direction around the print head, as
shown. Note: Use only genuine SATO carbon
ribbons for maximum print quality and printer
durability.
Ribbon feeder
4. Check that the purple knob of the ribbon take-up
shaft is pushed inwards, toward the back. If not,
push it in.
Knob
Carbon
ribbon
• Failure to ensure that the knob is pushed fully inwards before
winding the new ribbon onto the shaft, will result in difficulties
later when you wish to removing the used ribbon.
5. Pass the carbon ribbon under the print head to the
ribbon take-up shaft. Affix the carbon ribbon
directly to the grip sheet on the take-up shaft. Wind
the ribbon several times in the direction of the
arrow in the picture. Check from sideways that the
carbon ribbon is installed according to Step 3
above.
Grip sheet
on take-up
shaft
6. Now remount the print head by pushing down on
the head lock lever. The print head should lock into
place firmly. You can now proceed to install the
label media as described in the following sections.
Carbon
ribbon
Print head
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Section 2: Installation
2.2 LOADING THE CARBON RIBBON (CONT’D)
Pull the purple knob on the ribbon take-up shaft
outwards. Hold the carbon ribbon reel and pull it
outwards. Some carbon powder may adhere to your
hand during this process—if so, wash your hands to
remove the powder.
Knob
Note:
Do not install a new carbon ribbon and then wind it over
any used ribbon in the ribbon take-up shaft. That is,
always remove all used ribbon from the ribbon take-
up shaft (using the purple knob to release the used
ribbon) before changing to a new ribbon.
Carbon
ribbon
• When replacing the carbon ribbon, bear in mind that the print
head and its surrounding area remain hot. Keep your fingers
away from these areas to prevent injury.
• Avoid touching even the edge of the print head with your bare hands.
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SECTION 2: INSTALLATION
Under certain circumstances, instead of using the GT printer’s ribbon take-up shaft to collect
used ribbon, users may prefer to use paper tubes to form a core for winding the used ribbon. This
is a possible option that requires replacing the ribbon winding shaft with a different shaft (optional
accessory). Once the optional shaft is installed, you can follow the steps below to use paper
tubes for winding used ribbon.
1. Lift up the main cover and push the purple head
release lever downwards. The print head assembly
will be lifted up.
Replacement
take-up shaft
2. Insert the carbon ribbon in the ribbon feeder and
push it inwards all the way. Insert the paper tube
into the new ribbon take-up shaft by pushing it
inwards all the way.
Paper tube
Ribbon feeder
3. Pass the carbon ribbon from the ribbon feeder
under the print head to the paper tube on the
ribbon take-up shaft. Affix the ribbon to the paper
tube with tape. Wind the ribbon several times
around the tube.
Paper tube
Print head
4. Check from sideways that the carbon ribbon is set
as shown in the following picture.
Paper tube
Print head
5. Now remount the print head by pushing down on
the head lock lever. The print head should lock into
place firmly. You can now proceed to load labels or
other media as described in the following sections.
Label loaded
• When replacing ribbons, bear in mind that the print head and its
surrounding area remain hot. Keep your fingers away from these areas to prevent injury.
• Avoid touching even the edge of the print head with your bare hands.
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Section 2: Installation
2.3 LOADING LABELS AND TAGS
This printer can print on roll paper and fanfold paper.
The method of setting paper is different with roll paper and fanfold paper.
This printer can be set to detect the I-mark on the paper to feed each label correctly.
Note:
For optimal print performance and durability, please use SATO-certified label and ribbon
supplies on this printer. Using supplies not tested and approved for use by SATO can result in
unnecessary wear and damage to vital parts of the printer, and may void the warranty.
Label
Label
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SECTION 2: INSTALLATION
2.3 LOADING LABELS AND TAGS (CONT’D)
Front Cover
1. Lift up the main cover. Make sure that the cover
rests firmly on the top of the printer so that it will not
fall forward and injure your hands.
2. Release the purple head release lever by pushing
it downwards. The print head assembly will be
lifted up to allow label loading.
Print head
Head
release lever
(purple)
3. Push the spring-loaded purple Roll Guide lever
sideways (to the right) to release the Roll Guide.
Pull the Roll Guide outwards to the edge. Once the
Roll Guide is moved to the edge, it will tilt
Roll Guide
Lever
Roll Guide
backwards to allow a label roll to be inserted easily.
4. Insert the label roll and push the Roll Guide back
into place. Make sure that the Roll Guide pushes
snugly against the label roll to prevent label drift
during printing.
Lift up the
Roll Guide.
Push the
purple lever to
the right and
move the Roll
Guide toward
the label roll.
Release the
Lever to lock
the Roll Guide
in place.
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Section 2: Installation
2.3 LOADING LABELS AND TAGS (CONT’D)
5. Pull out the purple label damper to release the label guide
assembly. The label guide will drop downwards.
Pull the
purple
label
damper.
6. Insert the paper into the label guide from a sideways
angle, so that the paper passes under the label guide and
paper sensor.
Label
sensor
Adjust
the label
guide
7. Adjust the label guide knob so that it lightly touches the
edge of the label. Fasten the knob tightly.
knob
8. Now remount the print head by pushing down on the
Head lock lever. The print head should lock into place
firmly.
Print
Head
9. If desired, close the main cover and do a test print to
check that the label roll has been loaded properly. Be
careful not to get your fingers caught at the bottom ledge
when you are closing the main cover.
Head lock
lever
• When replacing paper, bear in mind that the print head and its surrounding
area remain hot. Keep your fingers away from these areas to prevent injury.
• Avoid touching even the edge of the print head with your bare hands.
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SECTION 2: INSTALLATION
2.3 LOADING LABELS AND TAGS (CONT’D)
Adjusting for the paper width
This printer is adjusted so that quality printing can be obtained without any adjustments.
However, in certain situations, better results can be obtained if you adjust the “head pressure
balance” to compensate for different widths of label paper used.
The head pressure balance knob adjusts the amount of pressure being applied along different
sections along the length of the print head. For suggested settings of the pressure knob (1 to 5),
see the table below:
SETTING
PAPER WIDTH
1
2
3
4
5
25~42 mm
42~59 mm
59~78 mm
78~95 mm
95~131mm
Headpressure
balance
adjustment
knob
Note:
Adjustments are only necessary if print quality is not satisfactory. Otherwise, you do not need to
vary the head pressure balance.
Page 2-16
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Section 2: Installation
2.3 LOADING LABELS AND TAGS (CONT’D)
Front Cover
1. Lift up the main cover. Make sure that the cover rests
firmly on the top of the printer so that it will not fall
forward and injure your hands.
2. Remove the release screw that holds the rear cover in
place. Keep the screw in a safe place for easy
retrieval later.
Rear cover
release screw
Rear cover
3. Tilt the rear cover until it rests on the table surface.
On the surface of the cover you will see a factory-
imprinted line that guides you in aligning the fanfold
paper so that it feeds at the correct angle into the
printer.
Rear cover
4. Load fanfold paper on top of the cover, up to 20 cm in
height. Align the stack of fanfold paper to the factory-
imprinted line.
5. Pass the paper from the tray over the Roll Paper
Feeder. Adjust the Roll Guide so that it is in contact
with the side of the paper. This will ensure that the
paper moves forward at a consistent angle. (To move
the Roll Guide forward or backward, first push the
purple lever at the top of the guide sideways.)
Roll Guide
Roll Paper
Feeder
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SECTION 2: INSTALLATION
2.3 LOADING LABELS AND TAGS (CONT’D)
6. Pull out the purple label damper to release the label
guide assembly. The label guide will drop downwards.
Pull the
purple
label
damper
7. Insert the paper so that it passes under the label guide
and paper sensor.
Label
sensor
8. Adjust the label guide knob so that it lightly touches the
edge of the label. Fasten the knob tightly.
Adjust
the label
guide
knob
9. Now remount the print head by pushing down on the
Head lock lever. The print head should lock into place
firmly.
Print
Head
10. If desired, close the main cover and do a test print to
check that the label roll has been loaded properly. Be
careful not to get your fingers caught at the bottom
ledge when you are closing the main cover.
Head lock
lever
Note:
The procedure described above is recommended for
loading a stack of fanfold paper that is 20cm in height or
higher.
For loading smaller reams of fanfold paper, use the rear
cover as described in the previous section. Avoid loading
stacks of paper from the rear if the height is greater than
20 cm.
• When replacing paper, bear in mind that the print head and its surrounding area remain hot. Keep your fingers away from
these areas to prevent injury.
• Avoid touching even the edge of the print head with your bare hands.
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Section 2: Installation
2.3 LOADING LABELS AND TAGS (CONT’D)
1. Lift up the main cover. Make sure that the cover rests
firmly on the top of the printer so that it will not fall
forward and injure your hands.
Front Cover
Note:
It is assumed that the printer is supported on stands to
allow fanfold paper to be loaded from beneath the
printer.
2. Release the purple head release lever by pushing it
downwards. The print head assembly will be lifted up
to allow label loading later.
Print head
Head
release lever
(purple)
3. Unscrew the fanfold cover and remove
Fanfold
cover
screw
it. Keep the cover and the screw in a
safe place for future use.
Fanfold cover
Fanfold loading slot
4. Load the stack of fanfold paper straight
through the fanfold loading slot.
Fanfold paper
before loading
Fanfold paper
loaded into slot
5. Pass the paper through the fanfold
loading slot and pull it into the chassis
near the print head assembly.
Pull the paper
into the chassis
Paper is now ready to
load under print head
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SECTION 2: INSTALLATION
6. Pull up the Label Damper by the
purple knob in a counterclockwise
direction until it locks into place
vertically. If it is already in a vertical
position proceed to the next step.
Label Guide Knob
Label Damper
7. Pass the paper under the label
guide and paper sensor. Pull the
label damper knob, and the label
damper will drop down to press
against the paper.
Label Guide
Label Damper
• When replacing paper, bear in mind that the
print head and its surrounding area remain hot.
Keep your fingers away from these areas to
prevent injury.
• Avoid touching even the edge of the print head
with your bare hands.
8. Loosen the label guide knob, and
adjust the slide guide so that it
lightly touches the edge of the
paper. Now fasten the label guide
knob tightly.
Label Guide Knob
9. Remount the print head by pushing down on the head lock
lever. The print head should lock into place firmly.
Print
Head
10. If desired, close the main cover and do a test print to
check that the label roll has been loaded properly. Be
careful not to get your fingers caught at the bottom ledge
when you are closing the main cover.
Head lock
lever
• When replacing paper, bear in mind that the print head and its surrounding
area remain hot. Keep your fingers away from these areas to prevent injury.
Page 2-20
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Section 2: Installation
2.3 LOADING LABELS AND TAGS (CONT’D)
Adjustment of the paper sensor is usually not necessary, but the procedure is described here.
1. Lift up the main cover. Make sure that the cover rests
Front Cover
firmly on the top of the printer so that it will not fall
forward and injure your hands.
2. The purple sensor unit is located just above the label
damper assembly. Slide it outwards to adjust its
Paper sensor
position.
3. You can continue to load media by following the steps
in previous sections, or close the front cover.
• When closing the front cover, be careful not to injure your fingers due to a sudden release of the heavy cover.
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SECTION 2: INSTALLATION
2.4 REPLACING THE PRINT HEAD
Before attempting to replace the print head, it is advisable to contact your local dealer or service
center so that they can assist you in case of problems.
1. Make sure the printer has been turned off for at least 30 minutes so that the print head is not
hot. Lift up the main cover.
2. Push the purple slide lever outwards, in the direction shown
here. The print head will be released.
• Do not touch the print head’s heating elements. If you do so inadvertently, use the
cleaning pen (supplied) to clean the area thoroughly. For more details, see Section
4, Cleaning and Maintenance.
4. Pull the print head outwards and disconnect the two connectors
attached to it.
5. Attach the connectors to the new print head.
6. There are two hooks on the left and right sides of the print head.
Insert the left-side hook into the printer first. Mount the hook
under the cylinder marked with the
arrow symbol.
7. Now mount the right-side hook of the print head under the
cylinder marked with the arrow symbol. The print head
should snap into place firmly. If not, release the print head and
try again from Step 6 above.
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Section 2: Installation
2.5 TURNING THE PRINTER ON/OFF
1. After removing the cable cover at the rear of the printer
power cables as shown.
2. To limit movement of the cables, you can optionally channel
the cables through the cable hook area at the base of the
printer.
3. Insert the power cable first to the printer, then connect the
other end to the power outlet. If necessary, use an adapter to
match the prongs on the power cable to the sockets in the
AC outlet.
• Always use a grounded power cable to protect against electrical leakage and
electrical shocks.
4. To turn the printer ON, press the power switch to the “I” side.
When the printer is successfully turned on, the LCD screen
will display something similar to that shown here.
• To prevent electric shocks, make sure your hands are dry when you operate the
power switch, or when you pull out or insert power cables and switches.
5. If the printer does not respond, refer to the Troubleshooting
section of this manual.
6. Before turning the printer off, perform the following steps:
Take the printer offline by pressing the Line button. The LCD
shows the following:
• Press the Feed button to eject any label at the front of the
printer.
• Lightly pull the paper diagonally downward to tear off the
label.
7. To turn the printer off, press the power switch to the “O” side.
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SECTION 2: INSTALLATION
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Section 3: Configuration and Operation
3
CONFIGURATION AND OPERATION
Before using the printer, it is best to read this manual thoroughly first. Otherwise, you may disturb
default settings around which the instructional procedures in this manual are based upon.
3.1 OPERATING MODES
The operating status of this printer can be set to one of five modes:
1) Online mode
2) Offline mode
3) Printer Setting modes:
User Mode, Interface Mode, Cartridge Mode, SEMBL Mode, Advanced Mode, Hex
Dump Mode, Test Print Mode)
4) Error mode
5) Test Print mode
Turn printer on
The printer status is normal; printing can begin
Printing is stopped; ready for configuration
Printer has not been set up correctly. The LCD
shows “Head Open”, “Paper End”, etc
Hold down Feed key
and turn printer on
Test prints can be performed.
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Section 3: Configuration and Operation
3.2 THE OPERATION PANEL
Overview of the Operation Panel
Status Icon display area
Up to five icons can appear here to
indicate the current printer status.
The same area can also display two
lines of alphanumeric text instead.
Two-line Message display area
Other icons, or up to two lines of
alphanumeric messages, can be
displayed here.
In total, up to four lines of text can be
displayed on the whole screen.
How To Adjust Screen Contrast
In ONLINE or SEMBL mode, press the left/right arrow
buttons
repeatedly to adjust the contrast.
Contrast settings are reset whenever you reset the
printer to default settings.
Overview of the Display for Printer Setting
Description of Setting
The current function being set can be
described in up to two lines of text.
Value to be Set
Available setting values or options are
displayed here in up to two lines.
Usable Navigation Buttons
Shows only those arrow keys that are
valid for changing the current setting.
The arrow keys are a combination of
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Section 3: Configuration and Operation
3.3 SCREEN ICONS AND THEIR MEANING (CONT’D)
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Section 3: Configuration and Operation
3.4 ONLINE AND OFFLINE MODES
Pressing the LINE button causes the printer to go ONLINE or
OFFLINE alternately.
When the printer is ONLINE, the following activities will be possible:
• The printer is ready to receive print data from the computer or
other connected devices
• The printer is ready to start printing
When the printer is ONLINE, pressing the LINE button once will
cause the printer to go OFFLINE.
When the printer is OFFLINE, the activities for ONLINE mode are
no longer possible, but the following activities will be possible:
• The printer can eject labels when you press the FEED button.
• The printer can be switched to other modes when you press the
ENTER button.
• Any printing job can be stopped once the printer is brought
OFFLINE
• Any printing job can be cancelled once the CANCEL button is
pressed in OFFLINE mode. The menu for canceling the print job
then appears.
• Received data that is stored in the buffer memory can be saved
into a memory cartridge, if the LINE button is pressed and held
down for at least five seconds in OFFLINE mode. The following
screens will appear.
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Section 3: Configuration and Operation
3.5 USER MODE
The following settings are available in User Mode:
• OFFSET VOLUME (volume of the built-in buzzer/speaker)
• PRINT SPEED (print speed setting)
• PRINT DARKNESS (print density setting)
• PRINT OFFSET (print position correction setting)
• ZERO SLASH (zero slash changeover setting)
• JIS CODE (JIS code changeover setting)
• KANJI FONT (Kanji font changeover setting)
• CHARACTER PITCH (proportional pitch setting)
1. Press the LINE button to take the printer OFFLINE.
2. Pull down the cover of the Operation Panel and press ENTER.
The ONLINE MODE screen appears.
3. Press the
arrow buttons until you see “USER
MODE”, then press ENTER.
Note:
The bottom right-hand corner of the screen sometimes displays
one to four arrow symbols (see circled symbols on the right).
Each arrow symbol represents the corresponding arrow button
on the operation panel which is valid for the changing the current
screen or its settings.
4. When the first User Mode screen appears, you will need the
yellow screwdriver (fastened to the Operation Panel flap), to
adjust the OFFSET VOLUME, PITCH, OFFSET and
5. Subsequently, pressing the ENTER button brings you to screens
for setting PRINT SPEED, PRINT DARKNESS and OFFSET. At
any time, pressing CANCEL takes you back one screen.
Pressing the FUNCTION button returns you immediately to the
main User Mode screen.
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Section 3: Configuration and Operation
The volume level of the built-in speaker buzzer can be adjusted at
the first menu of the User Mode. Use the yellow screwdriver to
adjust the VOLUME potentiometer below the LCD. The value on
the screen changes as you turn the screwdriver clockwise or
counter-clockwise.
Next, you can use the screwdriver to rotate the potentiometer for
the Print Pitch. This setting adjusts where printing begins
vertically, relative to the bottom edge (nearest the print head) of
each label. The maximum value allowed is 3.75 mm.
Print head
Adjusting the OFFSET potentiometer adjusts the tear-off stop
position for use with a cutter, peeler.
Finally, adjusting the Print Darkness potentiometer adjusts the
print darkness.
ref point 0,0
Print offset
When all the settings are satisfactory, press the ENTER button to
proceed to set other parameters in the User Mode.
After setting OFFSET VOLUME, PITCH, OFFSET and
DARKNESS, pressing ENTER takes you to the Print Speed setting.
This setting can be used to achieve a high print speed that does not
compromise print quality.
Press the
buttons to change the setting. Press the ENTER
button to confirm a setting and proceed to the next screen.
If quality printing cannot be obtained due to the quality of the paper
or the printing contents, lower the speed accordingly. On the GT408
and GT412, the print speed can be set in 11 steps. On the GT424,
the print speed can be set in five steps in GT424. The table below
shows the factory default print speed for different print resolutions.
Print head resolution:
default print speed setting
Available print speed settings (lower numbers mean
slower print speeds)
203 dpi: default 06 inches/sec 02, 03, 04, 05, 06, 07, 08, 09, 10, 11, 12 inches/sec
305 dpi: default 06 inches/sec 02, 03, 04, 05, 06, 07, 08, 09, 10, 11, 12 inches/sec
609 dpi: default 03 inches/sec 02, 03, 04, 05, 06 inches/sec
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Section 3: Configuration and Operation
After setting Print Speed, the next screen allows you to set the Print
Darkness—the darkness of the print on paper.
This setting can be set from 1 (lightest) to 5 (darkest). The default
setting is 3.
Press the
/
buttons to change the setting. Press the ENTER
button to confirm a setting and proceed to the next screen.
After setting Print Darkness, the next screen allows you to set the
Print Position Offset—which refers to the vertical and horizontal
shifting of the entire print area, relative to the start position of
printing (V=0, H=0), defined by default to be the bottom right hand
corner of the label.
Use the
/
buttons to select the V or H setting, and the
/
Print head
buttons to change a highlighted setting. Press the ENTER
button to confirm a setting and proceed to the next screen.
The V setting is for the Vertical print offset. A positive (+) offset
H+
H-
means the printing is shifted towards the print head; a negative (-)
offset means shifting away from the print head. If the Print Pitch
setting has been used to offset the vertical start position, then all
Vertical offset adjustments are made relative to that start position.
The H setting is for the Horizontal print offset. The + or - prefix
determines whether the offset is to the left or to the right of the
reference point.
ref point 0,0
V+
Print offset
Printer
GT408
GT412
GT424
Valid H and V settings (in dots)
V-
V: +/- 000 to 1424 dots, H: +/- 000 to 832 dots
V: +/- 000 to 2136 dots, H: +/- 000 to 1248 dots
V: +/- 000 to 4272 dots, H: +/- 000 to 2496 dots
After setting the Vertical and Horizontal OFFSET, press ENTER
to proceed to the next setting.
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Section 3: Configuration and Operation
You can use this setting to determine whether zeroes are printed
with a slash across them or not. The zero slash (excluding Kanji)
can be set to either "0" or "Ø".
Use the
/
buttons to select YES or NO. ‘YES’ means zeroes
will be printed with a diagonal slash across them. ‘NO’ means
otherwise. The default value is ‘NO’.
Press ENTER to select the desired option and proceed to the next
setting.
* option is only valid for printing in Japanese
The printer can be set to use either JIS code or Shift JIS code.
Use the
/
buttons to select JIS or SJIS. The default value is
JIS code.
Press ENTER to confirm your selection and proceed to the next
setting.
* option is only valid for printing in Japanese
The Kanji font style can be set to either “GOTHIC” or “MINCHO”.
Use the
/
buttons to select GOTHIC or MINCHO. The default
value is GOTHIC.
Press ENTER to confirm your selection and proceed to the next
setting.
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Section 3: Configuration and Operation
This setting determines whether the space surrounding each text
character is of a fixed width, or whether that space is to be varied to
be visually more pleasant.
Use the
buttons to select either PROPORTIONAL or FIXED.
The default value is FIXED.
Press ENTER to confirm your selection and return to the main User
Mode screen. Press the FUNCTION or CANCEL key to exit the User Mode setting.
Note:
The subject fonts are from x21 to x24
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Section 3: Configuration and Operation
3.6 INTERFACE MODE
In this mode, you can set various parameters governing the use of interface cards. Due to the
wide range of interface cards available, only the default interface configuration settings are
covered in this section. A flowchart overview of advanced settings for all the optional interface
cards is included at the end of this chapter, and a detailed discussion of advanced settings can
be found in the GT Series Service Manual available upon request.
1. Press the LINE button to take the printer OFFLINE.
2. Pull down the cover of the Operation Panel and press ENTER.
The ONLINE MODE screen appears.
3. Press the
arrow buttons until you see
“INTERFACE MODE”, then press ENTER to perform the first
setting. At any time within this mode, pressing CANCEL takes
you back one screen. Pressing the FUNCTION button returns
you immediately to the main Interface Mode screen.
The first setting in the Interface Mode lets you select whether you
wish to configure an interface card for bi-directional communication.
If YES is selected, the next screen lets you select an interface card
to configure.
If NO is selected, the next screen lets you choose the correct port
Press the
/
buttons to select either YES or NO.
Press the ENTER button to confirm the setting and proceed to the
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Section 3: Configuration and Operation
This setting lets you select which installed interface card is to be
used for bi-directional communication/printing. The other card is
then presumed to be a mini LAN card, which is intended for
transmitting printer status information to a LAN.
The card selected by default for bidirectional communication is the
one that is not a mini LAN card. Card2 is assumed to be a mini LAN card.
Press the
/
buttons to select either CARD1 or CARD2.
Press the ENTER button to confirm a setting and proceed to the next screen.
Use this setting to define which installed interface card is to be used
as the port for receiving print data. The default value is CARD1
(which is the non mini LAN card).
Press the
/
buttons to select either CARD1 or CARD2.
Press the ENTER button to confirm a setting and proceed to the
next screen.
Note:
If you set the data input port to be CARD2 but print data is received at CARD1, printing will not
occur. The reverse also holds true.
Use this setting to enable or disable the status return port.
The interface card which is not being used as the data input port
(see Section 3.6.4 above) is the status return port. The default
value is ENABLE.
Press the
/
buttons to select either ENABLE or DISABLE.
Press the ENTER button to confirm a setting and return to the main screen of the Interface Mode.
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Section 3: Configuration and Operation
3.7 CARTRIDGE MODE
In this mode you can manage the optional memory cartridge that can be installed to provide
increased storage capacity for text and graphics.
1. Press the LINE button to take the printer OFFLINE.
2. Pull down the cover of the Operation Panel and press ENTER.
The ONLINE MODE screen appears.
3. Press the
arrow buttons until you see
“CARTRIDGE MODE”, then press ENTER to perform the first
setting. At any time within this mode, pressing CANCEL takes
you back one screen. Pressing the FUNCTION button returns
you immediately to the main Cartridge Mode screen.
Use this function to clear the memory cartridge of all contents.
Press the
/
buttons to select either YES or NO.
Selecting NO returns you to the main Cartridge Mode screen.
Selecting YES causes the FORMAT START screen to appear (see
the next section).
Press the ENTER button to confirm the setting and proceed to the
next screen.
If you selected YES at CARTRIDGE FORMAT screen, this screen
lets you start or cancel the cartridge initialization procedure.
Press the
/
buttons to select either YES or NO.
Selecting NO returns you to the CARTRIDGE FORMAT screen.
Press the ENTER button to confirm the setting and proceed to the
next screen.
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Section 3: Configuration and Operation
If you selected YES at the FORMAT START screen, this next
screen lets you monitor the progress of the formatting.
When formatting is complete, the next screen appears.
Press the ENTER button to return to the main CARTRIDGE MODE
screen.
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Section 3: Configuration and Operation
3.8 SEMBL MODE
SEMBL stands for SATO EMbedded BASIC Language. This feature allows software programs
written in standard BASIC language to be loaded into the printer and executed without any
further connection to a computer. For more details consult a qualified SATO sales person.
In this mode you can control the operation of BASIC programs loaded into memory.
1. Press the LINE button to take the printer OFFLINE.
2. Pull down the cover of the Operation Panel and press ENTER.
The ONLINE MODE screen appears.
3. Press the
arrow buttons until you see “SEMBL
MODE”, then press ENTER to perform the first setting. At any
time within this mode, pressing CANCEL takes you back one
screen. Pressing the FUNCTION button returns you immediately
to the main SEMBL Mode screen.
This first setting in SEMBL MODE allows you to specify which
software program in the printer’s memory will be executed when
SEMBL Mode is started.
Use the
buttons to select either NONE or to select from a list
Name of program in memory
of BASIC programs already loaded in memory.
Press ENTER to confirm your selection and proceed to the next
setting. Press the FUNCTION or CANCEL key to exit the SEMBL
Mode setting.
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Section 3: Configuration and Operation
3.9 ADVANCED MODE
Advanced Mode lets you configure the more advanced features of the printer hardware.
1. Press the LINE button to take the printer OFFLINE.
2. Pull down the cover of the Operation Panel and press
ENTER. The ONLINE MODE screen appears.
3. Press the
arrow buttons until you see “ADVANCED
MODE”, then press ENTER to perform the first setting. At any time
in this mode, you can press the FUNCTION or CANCEL key to
return to the Advanced Mode screen.
This first setting in ADVANCED MODE lets you set how dark the
print quality is. Available options are from ‘A’ to ‘F’, with ‘F’ being
the darkest density. The default value is ‘A’.
Adjustment of this setting is usually unnecessary. To adjust the
print density, use the
/
buttons to select an option.
Press ENTER to confirm your selection and proceed to the next
setting.
The next setting, PRINTER TYPE AUTO SETTING, determines
whether the printer automatically detects the installation of optional
peripherals such as a peeler or cutter. If detected, an optional
peripheral will be used without needing further user configuration.
Use the
/
buttons to select either YES or NO. The default
option is YES (auto detect). Choose NO if optional devices are
installed, but you have wish to override the automatic settings.
Press ENTER to proceed to the next setting.
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Section 3: Configuration and Operation
With this setting, you can choose between continuous paper feed or
Tear Off operation. If a cutter or peeler has been installed correctly,
you will also see the DISPENSER and CUTTER settings. If the
printer supports linerless labels, you will also see a LINERLESS
option.
Press the
buttons to select any one of the options. The
default setting is CONTINUOUS.
Press the ENTER button to confirm the setting and proceed to the
next screen.
The printer can be set to apply or not apply a backfeed to the label
before or after printing each label.
Press the
buttons to choose from AFTER, BEFORE or
NONE. The default setting is AFTER.
Press the ENTER button to confirm the setting and proceed to the
next screen.
The printer can be set to apply or not apply a backfeed to the label
before or after printing each label.
Press the
/
buttons to choose from AFTER, BEFORE or
NONE. The default setting is AFTER.
Press the ENTER button to confirm the setting and proceed to the
next screen.
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Section 3: Configuration and Operation
The printer can be switched to operate in Thermal Transfer or
Direct Thermal mode with this setting.
Press the
/
buttons to select the TRANSFER or DIRECT
option. The default value is TRANSFER.
Press the ENTER button to confirm the setting and proceed to the
next screen.
The printer can be switched to operate in Thermal Transfer or
Direct Thermal mode with this setting.
Press the
/
buttons to select the TRANSFER or DIRECT
option. The default value is TRANSFER.
Press the ENTER button to confirm the setting and proceed to the
next screen.
This setting specifies which paper sensor is to be used: Gap
sensor (penetration sensor) and I-Mark sensor.
Press the
/
buttons to select between I-Mark or GAP
settings. The default value is I-MARK.
Press the ENTER button to confirm the setting and proceed to the
next screen.
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Section 3: Configuration and Operation
The printer can be set to perform a check of the print head when
printing each label.
Press the
/
buttons to select the ENABLE or DISABLE option.
The default value is ENABLE.
Press the ENTER button to confirm the setting and proceed to the
next screen.
If Head Check has been enabled, you will see this screen.
Here, you can specify the print head checking to be performed
unconditionally, or only when barcodes are being printed.
Press the
/
buttons to select the NORMAL or BARCODE
option. The default option is NORMAL.
Press the ENTER button to confirm the setting and proceed to the
next screen.
About the Head Check function
•
The head check function detects the integrity of the heating elements in the thermal
print head. However, malfunctions cannot be detected instantaneously—a few
printed labels may start showing printing defects before the printer warns of a print
head error.
•
•
After detection of a print head error, use a scanner to check all affected labels.
When a head check error occurs during normal printing (barcodes, text and graph-
ics), press and hold down the FEED button for five seconds. At the next screen,
select NORMAL and then press and hold down the LINE and FEED buttons for five
seconds to cause printing to resume. If the head check error occurs again, set the
type of head check to BARCODE and see if printing can be resumed normally.
•
Although restricting the head check type to BARCODE allows you to continue print-
ing, you should only do so in order to complete an urgent print job. Check the
printed labels to make sure the output is usable in spite of the head error. As soon
as possible, stop using the print head to prevent further damage. If necessary, get
the print head replaced.
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Section 3: Configuration and Operation
Set this option to enable or disable the printer’s external signal
communication port. If the port is enabled, you can send and
receive data using an appropriate device plugged into the EXT port.
Press the buttons to select the ENABLE or DISABLE option.
/
The default value is DISABLE.
Press the ENTER button to confirm the setting and proceed to the
next screen.
If the External Signal Output option is enabled, you will be brought
to this screen to select the type of PREND output signal.
Press the
/
buttons to select TYPE1, TYPE2, TYPE3
or TYPE4. The default value is TYPE4. For more details, refer to
the SBPL Programming Guide found in the accessory CD-ROM.
Press the ENTER button to confirm the setting and proceed to the
next screen.
If the External Signal Output option is enabled, you will be brought
to this screen to choose whether the Reprint function can be
activated via the external signal port.
Press the
/
buttons to select ENABLE or DISABLE. The
default setting is DISABLE.
Press the ENTER button to confirm the setting and proceed to the
next screen.
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Section 3: Configuration and Operation
The printer can be set to go into ONLINE mode automatically upon
being turned on. Otherwise, the printer starts in the OFFLINE state.
Press the
YES.
/
buttons to select YES or NO. The default setting is
Press the ENTER button to confirm the setting and proceed to the
next screen.
The printer can be set to feed one label upon being turned on.
Press the
NO.
/
buttons to select YES or NO. The default setting is
Press the ENTER button to confirm the setting and proceed to the
next screen.
The printer can be set to feed one label upon going into ONLINE
state after an error has been corrected.
Press the
NO.
/
buttons to select YES or NO. The default setting is
Press the ENTER button to confirm the setting and proceed to the
next screen.
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Section 3: Configuration and Operation
The ESC sequence in SBPL commands can be defined as
standard (using non-printable code 1BH) or non-standard (some
other user code).
Press the
/
buttons to select the STANDARD or NON-
STANDARD option. The default setting is STANDARD.
Press the ENTER button to confirm the setting and proceed to the
next screen.
The printer can be set to go into SEMBL Mode automatically (to
execute a preloaded BASIC program) upon being turned on.
Press the
NO.
/
buttons to select YES or NO. The default setting is
Press the ENTER button to confirm the setting and proceed to the
last menu screen of the ADVANCED MODE settings.
If the printer has been set to go into SEMBL Mode automatically
upon being turned on, this setting will be available to let you specify
the program to be automatically executed.
Press the
buttons to select from a list of valid programs
preloaded into memory. Or select the default NONE option, in
which case no program will be automatically executed.
Press the ENTER button to return to the first ADVANCED MODE
screen.
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Section 3: Configuration and Operation
3.10 HEX DUMP MODE
1. Press the LINE button to take the printer OFFLINE.
2. Pull down the cover of the Operation Panel and press ENTER.
The ONLINE MODE screen appears.
3. Press the
arrow buttons until you see “HEX DUMP
MODE”, then press ENTER to perform the first setting. At any
time within this mode, pressing CANCEL takes you back one
screen. Pressing the FUNCTION button returns you immediately
to the main Hex Dump screen.
Here you can choose to dump either incoming data (receive data)
or print data already stored in the buffer (receive buffer) .
Press the
buttons to choose RECEIVE DATA or RECEIVE
BUFFER. Note that RECEIVE BUFFER cannot be selected when
there is no received data.
Press the ENTER button to confirm the setting and proceed to the
next screen.
During the HEX Dump, the following screen appears. The number
of labels printed will be shown. When printing is done, press the
LINE button to take the printer OFFLINE. The press ENTER to
return to the main HEX DUMP Mode screen.
If you dumping the RECEIVE BUFFER, take the printer OFFLINE to
stop any incoming data from affecting the buffer. Only then can the
buffered data be printed. The printer goes ONLINE automatically
after the printing.
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Section 3: Configuration and Operation
3.11 TEST PRINT MODE
1. Make sure the printer is turned OFF.
2. Press and hold down the FEED button while turning the printer
ON. The display will show TEST PRINT MODE.
3. Press the
buttons to choose from six options, as
explained in the next sub-section.
At any time within this mode, pressing CANCEL takes you back
one screen. Pressing the FUNCTION button returns you
immediately to the main Test Print screen.
The six settings in this mode are as follows:
Press the
buttons to choose any option to set the test print contents.
Press the ENTER button to confirm the setting and proceed to the next screen.
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Section 3: Configuration and Operation
If you chose test prints of Configuration, Barcode and Head Check
in the previous menu, this screen lets you choose the width of the
test print from “04” to “10”cm, in increments of 1 cm,
Press the
buttons to choose the print size. Press the
ENTER button to confirm the setting and proceed to the next
screen.
For Factory test prints, this screen appears instead of the previous
screen for setting print size. In this screen, you can choose only to
print the test results in LARGE or SMALL print widths. The LARGE
setting results in a 10 cm print width. The SMALL setting results in a
4 cm print width.
If you are using narrow labels, do NOT set this option to LARGE; otherwise, this may damage the print head.
Press the
buttons to choose LARGE or SMALL. Press the ENTER button to confirm the
setting and proceed to the next screen.
When you are ready to print out the test data, press the ENTER
button. The test print will start, and it will cycle continuously.
During printing, the ENTER button can be used to suspend and
resume the test printing.
To exit the Test Print mode, turn of the printer.
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Section 3: Configuration and Operation
3.12 OVERVIEW OF ALL MODES (CONT’D)
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Section 3: Configuration and Operation
3.12 OVERVIEW OF ALL MODES (CONT’D)
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Section 3: Configuration and Operation
3.12 OVERVIEW OF ALL MODES (CONT’D)
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Section 3: Configuration and Operation
3.12 OVERVIEW OF ALL MODES (CONT’D)
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Section 3: Configuration and Operation
3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS (CON’TD)
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Section 3: Configuration and Operation
3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS (CON’TD)
Chart continued on next page
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Section 3: Configuration and Operation
3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS (CON’TD)
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Section 3: Configuration and Operation
3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS (CON’TD)
Chart continued on next page
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Section 3: Configuration and Operation
3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS (CON’TD)
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Section 3: Configuration and Operation
3.13 RESTORING FACTORY DEFAULT SETTINGS
The printer is configured with default settings at the factory. During use, some of the default
settings may be changed in a way that causes the printer to act in an undesirable manner.
However, there is special Default Mode in which you can quickly restore all printer settings to the
original factory settings as shown here:
1. Make sure the printer has been turned OFF.
2. Hold down the CANCEL button and turn the printer ON. The
following DEFAULT MODE display should appear. At any time
within this mode, pressing CANCEL takes you back one screen.
Pressing the FUNCTION button returns you immediately to the
main Hex Dump screen.
3. Press the
arrow buttons to choose between PRINTER
SETTING and ALT. PROTOCOL. The first option resets all
settings to the default, while the ALT. PROTOCOL option resets
only the protocol code. Press the ENTER button to confirm the
setting and proceed to the next screen.
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Section 3: Configuration and Operation
In the previous menu, if you chose PRINTER SETTINGS, the
following screen appears.
4. Press the
arrow buttons to choose between YES and
NO. If you select NO, you will return to the main DEFAULT
MODE screen.
5. Press ENTER to proceed to reset printer settings.
In the previous menu, if you chose the ALT. PROTOCOL option,
the following screen appears.
4. Press the
arrow buttons to choose between YES and
NO. If you select NO, you will return to the main DEFAULT
MODE screen.
5. Press ENTER to proceed to reset the Alt. Protocol code.
After the settings chosen in the previous menus have been reset,
the following screen appears.
Turn the printer OFF to exit the Default Mode.
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Section 3: Configuration and Operation
3.14 UNDERSTANDING CONTINUOUS PRINT AND TEAR OFF OPERATIONS
The Continuous Print and Tear Off operations are available for use if the printer is not connected
to a cutter or peeler. The difference between the two operations is in the way the label paper is
ejected. Here are the details:
Continuous Print Operation
In this method of operation, whenever a
print job has been completed (or when a
sheet of paper is fed) the paper is ejected
outwards until the second label from the
front is placed just in front of the print head.
The first label will not be completely
ejected, and cannot be torn off neatly.
In this method of operation, after printing,
the printer feeds the first (outermost) label
so that its bottom edge rests at the position
of the cutter blade. This label can then be
torn off easily.*
Tear Off Operation
However, when the front label is torn off,
the label behind it would now have its front
edge moved beyond the print head
position. Since printing has to begin from
the top of a label, the printer therefore
performs a backfeed to the frontmost label
before printing resumes, so that the first
labels’ top edge is repositioned behind the
print head. Printing can then proceed
normally.
*assuming that this tear-off position has been properly calibrated as discuseed in the User Mode
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Section 3: Configuration and Operation
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Section 4: Cleaning and Maintenance
4
CLEANING AND MAINTENANCE
4.1 INTRODUCTION
This section provides information on user maintenance for the GT Series printers. The
following information is covered here:
• Cleaning the Print Head, Platen and Rollers
• Adjusting print quality
4.2 CLEANING THE PRINT HEAD, PLATEN AND ROLLERS
The print head not only generates printouts of barcodes, but also graphics and text. To produce
optimal printing, it must be kept clean in spite of the dirt and adhesive that constantly
accumulates on its print surface. Furthermore, dirt can accumulated along the label path,
affecting parts like sensors and guides, and reducing their performance.
Therefore, it is important to clean these important components periodically. A printer cleaning set
and a set of cleaning sheets is provided with every printer. If any of the cleaning items need
replacement, contact your authorized SATO dealer.
When to clean with the supplied cleaning set
♦ Printer head, platen roller, paper sensor, and label
guide: clean after using up every other roll of paper,
or each time after printing 150 m.
♦ Other parts: clean after finishing every six rolls of
paper, or every time after printing 900 m.
When to clean with the supplied cleaning sheet
♦ Printer head, platen roller: clean after using every six
rolls of paper, or every time after printing 900m.
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Section 4: Cleaning and Maintenance
4.3 HOW TO CLEAN THE PRINTER (CLEANING SET)
If you are using a carbon ribbon, be sure to remove it before cleaning. Follow the instructions
supplied with the cleaning set. Use the items to clean the following parts.
Paper Sensor and Label Guide
Print head
1. Lift up the main cover.
2. Unlatch the print head unit using the head release lever.
The print head is now accessible.
3. Wipe off the dirt on the printer head and paper sen-
sor using a cleaning pen. (See figure on the right)
4. Moisten the cotton cloth with cleaning liquid, and
use the cloth to wipe any dirt or accumulated
adhesive off the platen roller. (See figure on the
right)
5. If you are using linerless labels, also wipe off the dirt
on the fixed cutter blade with a cleaning pen.
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Section 4: Cleaning and Maintenance
4.4 HOW TO CLEAN THE PRINTER (CLEANING SHEET)
The cleaning sheet is used for cleaning the print head and platen roller.
1. Lift up the main cover.
2. Unlatch the print head unit using the head release
lever.
The print head is now accessible.
3. Remove the label and the ribbon.
4. Put the head cleaning sheet between the print head
and the platen roller. The coarse side of the cleaning
sheet should face the surface of the print head ele-
ments.
5. Fasten the head-release lever to mount the print
head.
6. Using both hands, pull the cleaning sheet outwards,
toward your body. This will remove any dirt stuck to
the print head.
7. When the cleaning sheet has been removed, per-
form steps 2 to 6 to repeat the cleaning procedure
one or two more times.
8. When no more additional dirt appears on the clean-
ing sheet after it has been pulled out, you can stop
cleaning with the sheet.
9. Unlatch the print head and use the cleaning pen from the cleaning kit to gently
remove any remaining dirt from the print head.
• Be sure to turn off the power before cleaning.
• The suggested cleaning schedule here are just guidelines. If necessary, clean as appropriate depending
on the degree of contamination.
• Use a cleaning pen or cotton cloth to clean the printer units.
• Use only soft, lint-free materials for cleaning. Avoid using hard objects for the cleaning process, as they
will damage the components.
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Section 4: Cleaning and Maintenance
4.5 ADJUSTING PRINT QUALITY
Print quality can be optimized with regular cleaning and maintenance of the print head and
components along the label path. Additionally, you can fine-tune print quality by adjusting print
darkness and print speed settings.
This adjustment allows the user to control (within a specified range) the amount of power applied
to the individual print head heat elements. It is important to find a proper print darkness level
based on your particular label and ribbon combination. The printed images should not be too light
nor should the ink from the ribbon “bleed.” The edges of each image should be crisp and well
defined.
LCD Panel — The Print Darkness can be set using the front panel
LCD panel or by sending the Print Darkness software command
from a computer. There are five settings, from 1 (lightest) to 5
(darkest). The default setting is 3.
Once the range has been selected, the Darkness Potentiometer on
the front panel can be used to make finer adjustments. For
instructions on setting Print Darkness, refer to Section 3,
Configuration.
Darkness Potentiometer — The fine adjustment for Print
Darkness is the Darkness Potentiometer on the front panel. It
provides a continuous range of adjustment, allowing you to make
precise changes. Use a small cross-point screwdriver, turning
clockwise for darker print and counterclockwise for lighter print. See
Section 3: Configuration for instructions on performing
potentiometer adjustments.
Note
The PRINT potentiometer adjustment will affect the darkness in all
of the command code speed ranges, i.e., if the PRINT potentiometer
is adjusted for lighter print, the darkness will be lighter in all speed
ranges selected by the command code.
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Section 4: Cleaning and Maintenance
4.5 ADJUSTING PRINT QUALITY (CONT’D)
Besides varying the rate at which labels are printed, this adjustment can be used to regulate any
changes in print quality.
LCD Panel — Print Speed can be set using the front panel LCD
panel or by sending the Print Speed software command from a
computer. On the GT408 and GT412, there are 11 settings, from
02 ip/s (slowest) to 12ip/s (faster). The default setting is 6. On the
GT424, there are five settings, from 02 ip/s to 06ip/s, and the default
setting is 3 ip/s.
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Section 4: Cleaning and Maintenance
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Section 5: Interface Specifications
5
INTERFACE SPECIFICATIONS
5.1 INTERFACE TYPES
At the time of purchase, the GT Series printers are supplied with a single interface of the user’s
choice: typically a parallel interface is used for transmitting data to and from the host, and an
optional external signal interface for connecting to other peripherals. Additionally, an optional
Mini-LAN card can be installed in the GT series to provide printer status information to a LAN.
The following are the different types of interface boards available:
1) RS232C Interface Board
2) Parallel Interface Board
3) IEEE 1284 Interface Board
4) USB Interface Board (Ver. 2.0)
5) LAN Interface Board (10Base-T/100Base-T)
6) IEEE 802.11b Wireless LAN Interface Board
7) Mini LAN Interface Board (10Base-T/100Base-T)
8) External Signal Interface Board
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Section 5: Interface Specifications
5.2 INTERFACE CARD DIP SWITCH SETTINGS (RS-232C)
The GT400 series super-speed serial interface card (optional) contains DIP switches for
controlling communication conditions. The DIP switch functions are:
Switch No.
Description
Function
1
Data length
setting
ON: 7 Data Bits
OFF: 8 Data Bits
2
3
OFF — OFF: None
OFF — ON: Even number
ON — OFF: Odd number
ON — ON: Not used
Parity bit set-
ting
4
Stop bit setting
ON: 2 Stop Bits
OFF: 1 Stop Bit
5
6
OFF — OFF: 9600 bps
OFF — ON: 19200 bps
ON — OFF: 38400 bps
ON — ON: 37600 bps
Baud rate set-
ting
7
8
1-7 1-8 Compatibility mode OFF
Compatibility mode ON
Communica-
tion Protocol
setting
OFF OFF: READY/BUSY
OFF ON : XON/XOFF
ON OFF : Driver specific protocol
ON ON : Not used
READY/BUSY
XON/XOFF
Status 3
Not used
Always turn the printer OFF before attaching or detaching an interface card. Otherwise, severe electrical damage may be
incurred, or bodily injury may be sustained.
Note:
Check the setting seal of the serial interface card.
The correct settings may vary depending on the type and revision of the board.
Any communication settings not controlled by the DIP switches can be set in the printer’s
Interface Mode (See Section 3.6) using the operation panel.
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Section 5: Interface Specifications
5.3 INTERFACE CARD DIP SWITCH SETTINGS (LAN)
The GT400 series Local Area Network interface card (optional) contains DIP switches for
initializing LAN configuration, LAN printing configuration, and LAN card self-diagnosis. The DIP
switch functions are:
Switch No.
GT400 series LAN Interface Card function
Unused
1
2
3
Initializes LAN card configuration information
Prints LAN card configuration information (configura-
tion information such as the IP address will be printed)
4
Prints LAN card self-examination (results of LAN card
examination will be printed)
5.4 INTERFACE CARD DIP SWITCH SETTINGS (WIRELESS LAN)
The GT400 series Wireless Local Area Network interface card (optional) contains DIP switches
for initializing LAN configuration, LAN printing configuration, LAN card self-diagnosis and
wireless mode settings. The DIP switch settings must be made before installing the card into the
printer. The DIP switch functions are:
Switch No.
GT400 series Wireless LAN Interface Card function
1
2
3
Unused
Initializes LAN card configuration information
Prints LAN card configuration information (configuration information such as the
IP address will be printed)
4
Prints LAN card self-examination (results of LAN card examination will be
printed)
5
6
Wireless Communication mode
OFF—OFF : 802.11 Ad hoc
OFF—ON : Infrastructure
ON—OFF : Ad hoc
ON—ON : Unused
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Section 5: Interface Specifications
5.5 INTERFACE CARD DIP SWITCH SETTINGS (MINI LAN)
The GT400 series Local Area Network interface card (optional) contains DIP switches for
initializing LAN configuration, LAN printing configuration, and LAN card self-diagnosis. The DIP
switch settings must be made before installing the card into the printer. The DIP switch functions
are:
Switch No.
GT400 series LAN Interface Card function
Unused
1
2
3
Initializes LAN card configuration information
Prints LAN card configuration information (configura-
tion information such as the IP address will be printed)
4
Prints LAN card self-examination (results of LAN card
examination will be printed)
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Section 5: Interface Specifications
5.6 SERIAL INTERFACE SPECIFICATIONS (RS-232C)
The serial interface of this printer conforms to the RS-232C standard.
There are two types of receive modes: 1. Single Job Buffer 2. Multi Job Buffer
These can be set using the dip switches.
Basic Specifications
Standard Interface
Dip Switch
1) Character
configuration
2) Transmission
speed
Inside the printer
OFF
ON
8 bits
7 bits
1-1
Data bit length
DSW1-2
OFF
OFF
ON
DSW1-3
OFF
ON
OFF
ON
NONE
1-2
1-3
Parity bit
(2-3)
EVEN
ODD
3) Protocol
ON
Not used
1 bit
OFF
ON
1-4
Stop bit
2 bits
DSW1-5
OFF
OFF
ON
DSW1-6
OFF
ON
OFF
ON
DSW1-8
OFF
ON
OFF
ON
DIPSW2-8 OFF
9600bps
DIPSW2-8 ON
9600bps
1-5
1-6
Baud rate
(5-6)
19200bps
38600bps
57600bps
DIPSW2-8 OFF
Ready/Busy
X-on-Xoff
Status 3 echo
Driver protocol
19200bps
4800bps
ON
2400 bps
DSW1-7
OFF
OFF
ON
DIPSW2-8 ON
Ready/Busy
X-on-Xoff
Status 3 echo
Status2 echo
1-7
1-8
Protocol
(7-8)
ON
* The switch between Single Job Buffer and Multi Job Buffer can be
specified using dip switches 2-5 in the printer.
Also, the communication setting can be switched using dip switches 2-8 in
the printer.
Synchronization mode
Maximum Receivable
Buffer capacity
Asynchronous
2.95Mbyte
0Mbyte
2.95Mbyte
Near full
0.95Mbyte remaining
1.95Mbyte remaining
Release Near Full
Status
Code used
Connectors
ASCII(7 bit) Graphics(8 bit)
Printer side DB-25S (Female)
Cable side DB-25P (Male)
Cable length 5 meters or less
Transmission format
Signal level
Start
b1
b2
b3
b4
b5
b6
b7
b8
Stop
Note b8 is not applicable when using 7 bits.
High level: +5 ~ +12V
Low level: -5 ~ -12V
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Section 5: Interface Specifications
5.7 READY/BUSY
Ready / Busy is the hardware flow control method for the serial interface on the printer. Data
received cannot be guaranteed, when print data (ESC+"A"~ESC+"Z") is sent from the host,
under the following conditions:
1) When the printer is Offline
2) When an error has occurred in the printer
Pin Assignments
1) DB-25 P
Printer
2) DB-9P
Printer
Host
FG
Host
RD
FG
SD
RD
RS
CS
DR
SG
ER
1
2
3
4
5
6
7
20
1
3
2
5
4
20
7
6
FG
SD
RD
RS
CS
DR
SG
ER
1
2
3
4
5
6
7
20
RD
SD
CS
RS
ER
SG
DR
2
3
8
7
4
5
6
SD
CS
RS
ER
SG
DR
When using Windows Hardware Control:
3) DB-25 P
4) DB-9P
Printer
Printer
Host
Host
FG
1
2
3
5
4
6
7
20
1
3
2
20
6
4
FG
RD
SD
ER
DR
RS
SG
CG
FG
SD
RD
CS
RS
DR
SG
ER
1
2
3
4
5
6
7
20
SD
RD
CS
RS
DR
SG
ER
2
3
6
4
7
5
6
RD
SD
DR
ER
RS
SG
CS
7
5
Interface Signals
Pin no.
Signal Type
Direction
-
Contents
1
2
FG
SD
RD
RS
CS
DR
SG
ER
Frame Ground
Send Data
Output
Input
Output
Input
Input
-
3
Receive Data
4
Request to Send
Clear to Send
Data Set Ready
Signal Ground
Error
5
6
7
20
Output
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Section 5: Interface Specifications
5.8 SINGLE JOB BUFFER
Timing Chart — Normal Processing
Power ON
Pressing Start / Stop Key
Pressing Start / Stop Key
td
Printer side
Initial
td
ER
RD
RS
STX · · ETX (1)
STX ·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
· ETX (2)
Offline
Online
Online
Printer status
Receive, analyze, edit (1)
Receive, analyze, edit (2)
Print (1)
Print (2)
td: delay from when the printer recognizes the completion of an item until control of the ER. (about 10µs)
Timing Chart — Error Processing
Power ON
Head Open
Head Closed
Pressing Start / Stop Key
Paper End
Pressing Start / Stop Key
Printer side
ER
td
STX · · ETX (1)
RD
RS
Offline
Online
Receive, analyze, edit (1)
Printer status
Print (1)
Print (1)
Note: Paper End will be cleared when the Head has been closed.
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Section 5: Interface Specifications
5.9 MULTI JOB BUFFER
Timing Chart — Normal Processing
Power O N
Receiving Buffer Near Full
Receiving Buffer Near Full cleared
Pressing Start / Stop Ke
Printer side
Initial
ER
RD
STX · · ETX (1)
STX · · ETX (2)
STX
·
·
·
·
·
·
·
·
·
·
·
·
·
· ETX (3)
STX ·
·
·
·
·
·
·
·
·
·
·
RS
O nline
O ffline
Printer status
Receive, analyze, edit (1)
Receive, analyze, edit (2)
Receive, analyze, edit (3)
Receive, analyz
Print (1)
Print (2)
Note: Data will be norm ally be received O nline, during M ulti-reception.
Timing Chart — Error Processing
Power O N
Receiving Buffer Near Full
Receiving Buffer Near Full cleared
Pressing Start / Stop Ke
Printer side
Initial
ER
RD
STX · · ETX (1)
STX · · ETX (2)
STX
·
·
·
·
·
·
·
·
·
·
·
·
·
· ETX (3)
STX ·
·
·
·
·
·
·
·
·
·
·
R S
Online
O ffline
Printer status
Receive, analyze, edit (1)
Receive, analyze, edit (2)
Receive, analyze, edit (3)
Receive, analyz
Print (1)
Print (2)
Note: Data will be norm ally be received O nline, during M ulti-reception.
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Section 5: Interface Specifications
5.10 X-ON/X-OFF
This transmission protocol informs the host if the printer can receive data or not, by sending the
"XON" (Hex 11H) or "XOFF" (Hex 13H) code.
Data received cannot be guaranteed, when print data (ESC+"A"~ESC+"Z") is sent from the host,
under the following conditions:
1) When the printer is Offline
2) When an error has occurred in the printer
Pin Assignments
1) DB-25 P
Printer
2) DB-9P
Printer
Host
FG
Host
FG
SD
RD
RS
CS
DR
SG
ER
1
2
3
4
5
6
7
20
1
3
2
5
4
20
7
8
FG
SD
RD
RS
CS
DR
SG
ER
1
2
3
4
5
6
7
20
RD
SD
CS
RS
ER
SG
DR
2
3
8
7
4
5
6
Caution!
In the connections, it may be necessary to loop (usually kept "High) CS and RS on the host side
depending on the type of host. Therefore, make sure to re-check the host before use.
Input/Output Signals
Pin no.
Signal Type
Direction
Contents
1
2
3
7
FG
SD
RD
SG
-
Output
Input
-
Frame Ground
Send Data
Receive Data
Signal Ground
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Section 5: Interface Specifications
5.11 SINGLE JOB BUFFER
Timing Chart — Normal Processing
Power ON
Pressing Start / Stop Key
XON XOFF
Pressing Start / Stop Key
XON
Printer side
XON
XON
XOFF
Initial
SD
RD
500ms
STX · · ETX (2
STX · · ETX (1)
Online
Offline
Printer status
Receive, analyze, edit (1)
Receive, analyze,
Print (1)
Note: This protocol will execute an “XON” polling at an interval of 500ms, from the moment the power is turned on until the recept
Timing Chart — Error Processing
Power ON
Head Open
XOFF
Head Closed
Paper End
Pressing Start / Stop key
XON
Pressing Start / Stop key
Printer side
SD
XOFF
STX · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ETX (1)
RD
Offline
Online
Printer status
Receive, analyze, edit (1)
Receive, analyze
Print (1)
Print (1)
Note: Paper End will be cleared when the Head has been closed.
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Section 5: Interface Specifications
5.12 MULTI JOB BUFFER
Timing Chart — Normal Processing
Power ON
Receiving buffer near full
XO FF
Pressing Start / Stop Ke
XO FF
Receiving buffer near full cleared
XON
Printer side
XO N
XON
Initial
SD
RD
500ms
STX · · ETX (1)
STX · · ETX (2)
STX ·
·
·
·
·
·
· ETX (3)
STX ·
·
·
·
O fflin
Online
Printer status
Receive, analyze, edit (1)
Receive, analyze, edit (2)
Receive, analyze, edit (3)
Receive, an
Print (1)
Print (2)
Note: This protocol will execute an “XO N” polling at an interval of 500ms, from the m oment the power is turned on until the recept
Timing Chart — Error Processing
Power O N
Head Open
XOFF
Head Closed
Paper End
XO FF
Pressing Start / Stop key
XO N
Pressi
XO
(Caution 2)
XO FF
Printer side
SD
STX · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ETX (1)
STX · · · · · · · · · · · · · ETX (2)
RD
O ffline
Online
Printer status
Receive, analyze, edit (1)
Receive, analyze, edit (2)
Print (1)
Note: Paper End will be cleared when the Head has been closed.
Note 2: An “XOFF” transm ission will be executed when receiving data during the occurrence of an erro
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Section 5: Interface Specifications
5.13 DRIVER PROTOCOL
This transmission protocol responds the status from the printer by using Enquire commands from
the host to check the printer status.
The status is immediately responded after the Enquire command has been received.
When using this protocol, the receive buffer should be set to Multi-Job Buffer.
Pin Assignments
1) DB-25 P
Printer
2) DB-9P
Printer
Host
FG
Host
RD
FG
SD
RD
RS
CS
DR
SG
ER
1
2
3
4
5
6
7
20
1
3
2
5
4
20
7
6
FG
SD
RD
RS
CS
DR
SG
ER
1
2
3
4
5
6
7
20
RD
SD
CS
RS
ER
SG
DR
2
3
8
7
4
5
6
SD
CS
RS
ER
SG
DR
Caution!
In the connections, it may be necessary to loop (usually kept "High) CS and RS on the host side
depending on the type of host. Therefore, make sure to re-check the host before use.
Input/Output Signals
Pin no.
Signal Type
Direction
Contents
1
2
3
7
FG
SD
RD
SG
-
Output
Input
-
Frame Ground
Send Data
Receive Data
Signal Ground
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Section 5: Interface Specifications
5.13 DRIVER PROTOCOL (CONT’D)
Timing Chart — Normal Processing
Power O N
Receiving buffer near full
Pressing Start / Stop
STX · · ETX (4)
Receiving buffer near full cleared
ENQ ENQ
Printer side
ENQ
STX · · ETX (1)
STX · · ETX (2)
STX · · ETX (3)
Initial
RD
SD
Status
ACK
ACK
AC K
Status
Status
AC
O nline
Printer status
Receive, analyze, edit (1)
Receive, analyze, edit (2)
Print (1)
Receive, analyze, edit (4)
Print (3)
Timing Chart — Cancel Processing
Power ON
Printer side
EN Q
STX · · ETX (1)
STX · · ETX (2)
CAN
ACK
EN Q
STX · · ETX (3)
EN
RD
SD
Status
AC K
ACK
Status
ACK
O nline
Printer status
Receive, analyze, edit (1)
Receive, analyze, edit (2)
Print (1)
Receive, analyze, edit (3)
P
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Section 5: Interface Specifications
5.13 DRIVER PROTOCOL (CONT’D)
Timing Chart — Error Processing
Power ON
Paper End
ENQ
Head Open
ENQ
Head Closed
ENQ
Pressing Start / Stop key
ENQ
Printer side
ENQ
STX · · ETX (1)
ENQ
EN
Initial
RD
SD
Status
ACK
Status
Status
Status
Status
ACK
Offline
Online
Printer status
Receive, analyze, edit (1)
Print (1)
Print (1)
Timing Chart — Pause and Restart Processing
Power ON
Paper End
DL1
Head Open
DC1
Head Closed
ENQ
Pressing Start / Stop key
Printer side
RD
ENQ
STX · · ETX (1)
CAN
EN
Status
ACK
ACK
ACK
Status
ACK
SD
Online
Printer status
Receive, analyze, edit (1)
Print (1)
Print (1)
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Section 5: Interface Specifications
5.13 DRIVER PROTOCOL (CONT’D)
Timing Chart — Status Response Processing
Power ON
Printer
Printer side
operation
acquisition
ENQ
STX · · ETX (1)
ENQ
ENQ
STX · · ETX (2)
RD
SD
Printer
operation status
Status
ACK
Status
Status
AC
Online
Printer status
Receive, analyze, edit (1)
Receive, analyze, edit (2)
Print (1)
Note: Do not execute status acquisition com mands (SOH+MG) while printing.
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Section 5: Interface Specifications
5.13 DRIVER PROTOCOL (CONT’D)
Status Response
This transmission protocol responds to the host the printer's information, as a status by receiving
printing commands or 2 types of requested commands.
The details of each requested command or Status response is as follows.
(1) Status Request Command
In receiving this command, the ID number of received data currently being printed and the
printer's condition, as well as the remaining quantity of print jobs and their names, are responded
to the host. Furthermore, after printing or if no data has been received, or if the ID command has
not been specified, the ID number will be responded back as spaces (Hex 20H), and the quantity
of print jobs will be responded back as all zeroes (Hex 30H).
a) Command ENQ (Hex 05H)
b) Responded Status Definition
ETX (Hex 03H)
STX (Hex 02H)
Remaining quantity
of print jobs
Job name
27(Byte)
000000 ~ 999999
The ID specified using the ID number
specification command is set.
The Job name specified using
the Job Name specification
command is set.
c) Status Byte Definition
Contents
ASCII
0
1
2
3
Hex
30
31
32
33
34
41
42
43
44
45
47
48
49
4A
4B
4D
4E
4F
50
51
53
54
55
56
57
62
63
64
65
66
67
69
6A
6B
6C
6D
Offline
No errors
Ribbon near end
Buffer near full
Ribbon near end and buffer near full
Printing stopped (no errors)
4
Online
Reception Standby
No errors
A
B
C
D
E
G
H
I
Ribbon near end
Buffer near full
Ribbon near end and buffer near full
Printing stopped (no errors)
No errors
Ribbon near end
Buffer near full
Ribbon near end and buffer near full
Printing stopped (no errors)
No errors
Ribbon near end
Buffer near full
Ribbon near end and buffer near full
Printing stopped (no errors)
No errors
Ribbon near end
Buffer near full
Ribbon near end and Buffer near full
Printing stopped (no errors)
Printing
J
K
M
N
O
P
Q
S
T
U
V
W
b
c
d
e
f
g
i
j
k
Standby
(dispenser cut
standby)
Analyzing / Editing
Error detection
Head open
Paper End
Ribbon end
Media error
Sensor error
Head error
Card error
Cutter error
Other errors
Cutter sensor error
Stacker Full
l
m
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Section 5: Interface Specifications
5.13 DRIVER PROTOCOL (CONT’D)
(2) Cancel Request Command
In receiving this command, printing is aborted and the contents of the receive buffer are
completely cleared.
The Status response is the status of the printer after this procedure has been completed.
After sending the cancel request command, the next data should be sent after a lapse of more
than 100ms.
a) Command CAN (Hex 18H)
b) Status Byte Definition
Status
Contents
ACK (Hex 06H)
NAK (Hex 15H)
Indicates that there is no printer error
Indicates that there is a printer error
StatusContents
ACK (Hex 06H)Indicates that there is no printer error
NAK (Hex 15H)Indicates that there is a printer error
(3) Print Stop Request
In receiving this command, printing is stopped.
The status responds is the status of the printer after the receiving process has been
completed.
a) Command DLE (Hex 10H)
b) Status Byte Definition
Status
Contents
ACK (Hex 06H)
NAK (Hex 15H)
Indicates that there is no printer error
Indicates that there is a printer error
(4) Print Start Request
In receiving this command, Print Stop Request is cancelled and printing starts.
The status response is the status of the printer after the receiving process has been completed.
a) Command DC1 (Hex 11H)
b) Status Byte Definition
Status
Contents
ACK (Hex 06H)
NAK (Hex 15H)
Indicates that there is no printer error
Indicates that there is a printer error
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Section 5: Interface Specifications
5.13 DRIVER PROTOCOL (CONT’D)
3) Other Status Responses
(1) Operating Status request
In receiving this command, the printer settings are responded to the host.
a) Command SOH (01H) + MG
b) Responded status definition
STX + the following status (30 bytes) + ETX
c) Status Byte Definition
No.
Item
Contents
00H: Thermal transfer
Byte no.
1
Printing method
1
01H: Thermal
2
3
Head Density
Printing speed
00H: 200 (dpi) 8 (rolls/mm)
01H: 300 (dpi) 12 (rolls/mm)
1
1
02H: 4 (inch/s) 100 (mm/s)
03H: 5 (inch/s) 125 (mm/s)
04H: 6 (inch/s) 150 (mm/s)
05H: 7 (inch/s) 175 (mm/s)
06H: 8 (inch/s) 200 (mm/s)
4
5
Printing
00H: Consecutive
02H: Cutter
1
1
Print Area Expansion
00H: Standard
01H: Expanded
6
7
8
Reserved
1
1
2
Reserved
Print Darkness
Range
A(41H): A
B (42H): B
C (43H): C
D (44H): D
E (45H): E
F (46H): F
00H: 1
Darkness
01H: 2
02H: 3
9
Sensor type
03H: Center hole
04H: Side hole
05H: R-Corner
1
06H: Reflective sensor (I- mark)
07H: Transparent sensor (Gap)
08H: Reflective sensor (I- mark)
09H: Sensor inactive
Page 5-18
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Section 5: Interface Specifications
5.13 DRIVER PROTOCOL (CONT’D)
c) Status Responses (cont’d)
No.
Item
Contents
Byte no.
10 Zero Slash
00H: Disable
01H: Enable
1
11 Reserved
12 Reserved
13 Reserved
14 Character Gap
1
1
1
1
00H: Fixed pitch
01H: Proportional pitch
15 Vertical label size
Maximum vertical label size may change
depending on the printer.
2
2
2
2
16 Horizontal label size
Maximum horizontal label size may
change depending on the printer.
17 Vertical base reference
point offset
00H – 3C0H (0 – 960 dots)
18 Horizontal base
reference point offset
00H – 3C0H (0 – 960 dots)
19 Reserved
20 Reserved
21 Reserved
22 Reserved
23 Reserved
24 Reserved
25 Buzzer settings
1
1
1
1
1
1
1
00H : Enabled
01H : Disabled
(2) System Version Data Request
In receiving this command, the printer system version information is responded.
a) Command SOH (01H) + SB
b) Responded Status Definition
STX + Printer System Version + ETX
c) Status Byte Definition
No.
Item
Contents
ASCII code
Byte number
1
2
3
4
5
Operating system
Printer firmware
Interface
10
10
10
10
10
ASCII code
ASCII code
ASCII code
ASCII code
Font
Font download
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Section 5: Interface Specifications
5.13 DRIVER PROTOCOL (CONT’D)
(3) Form Overlay Status Request
In receiving this command, the form overlay status is responded.
a) Command SOH (01H)+FO
b) Responded Status Definition
STX + Form Overlay Registration contents + ETX
c) Status Byte Definition
No.
1
Item
Contents
Byte number
Registration number
Registration name
01 (ASCII code)
2
2
Registration name
(ASCII code)
16
(4) Font Configuration Status request
In receiving this command, the printer font data is echoed.
a) Command SOH (01H) + FG
b) Responded Status Definition
STX + the following echo statuses (The echo byte number changes depending on the font
number) + ETX
Page 5-20
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Section 5: Interface Specifications
c) Status Byte Definition
No.
Item
Contents
Byte number
1
2
Font ID number
ASCII code specification
2
2
Logo /Character selection
0: Character
1: Logo
3
4
Font name
ASCII code specification
ASCII code specification
32
12
Font Style (character
decoration)
5
Font size (points)
Character width
Character height
Font size (1 character byte)
Font registration number
Font data top address
Total size
ASCII code specification
Dot specification (binary code)
Dot specification (binary code)
Dot specification (binary code)
Binary code specification
Binary code
4
2
2
4
4
4
4
2
1
1
1
1
2
2
2
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Binary code
Vertical writing flag
Character pitch
Family
Vertical / Horizontal writing
Fixed pitch / variable pitch
Family attribute
Character set
Character set
Italic
Italic attribute
Weight
Emphatic attribute
Average character width
Accent
Dot specification
Dot specification
Registration start code
Registration end code
Reserved
1 byte character registration start code
1 byte character registration end code
2
2
8
2
2
2
Code 1
Binary code
Binary code
Binary code
Horizontal valid size 1
Left gap size 1
*
*
*
*
*
*
*
*
*
*
*
Code ??
Binary code
Binary code
Binary code
2
2
2
Horizontal valid size??
Left gap size??
GT Series Operator’s Manual
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Section 5: Interface Specifications
5.13 DRIVER PROTOCOL (CONT’D)
4) Response sequence
(1) Normal
Host
Printer
ENQ (Status request command)
ID number = space
Status = Reception standby
Printing amount = “000000”
Job name = space
STATUS
ID number = “05”
Printing amount = 100
Job name = “SATO”
Print
command
Receive, Analyze, Edit
ENQ (Status request command)
ID number = “05”
Status = Analyzing, Editing
Printing amount =”000000”
Job name = “SATO”
STATUS
Printing
ENQ (Status request command)
First printing
ID number = “05”
Status = Printing
Printing amount =”000100”
Job name = “SATO”
STATUS
ID number = “06”
Printing amount = 50
Job name = “SATO”
Print
command
Second printing
Receive, Analyze, Edit
Third printing
Paper End
ENQ (Status request command)
ID number = “05”
Status = Paper End
Printing amount = “000098”
Job name = “SATO”
Error cancellation (Pressing
the Start / Stop key)
STATUS
ENQ (Status request command)
Third printing
ID number = “05”
Status = Printing
Printing amount = “000098”
Job name = “SATO”
STATUS
ENQ (Status request command)
ID number = “05”
Status = Printing
Hundredth printing
Printing amount = “000001”
Job name = “SATO”
STATUS
ENQ (Status request command)
ID number = “06”
Status = Printing
Printing amount = “000050”
Job name = “SATO”
First printing
STATUS
Page 5-22
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Section 5: Interface Specifications
5.13 DRIVER PROTOCOL (CONT’D)
(2) Cancel request command
Host
Printer
ENQ (Status request command)
ID number = space
Status = Reception standby
Printing amount = “000000”
Job name = space
STATUS
ID number = “12”
Printing amount =50
Job name = “SATO”
PRINT
command
Receive, Analyze, Edit
Printing
ENQ (Status request command)
ID number = “12”
Status = printing
Printing amount = “0000050”
Job name = “SATO”
First printing
STATUS
Second printing
Third printing
CAN (Cancel request command)
Receive buffer clear
Printing amount clear
ACK (Printer Normal)
ID number = “13”
PRINT
command
Printing amount = 100
Receive, Analyze, Edit
Job name = “SATO”
Printing
ENQ (Status request command)
ID number = “13”
Status = printing
Printing amount = “000100”
Job name = “SATO”
First printing
STATUS
Second printing
Paper End
CAN (Cancel request command)
NAK (Printer Error)
Receive buffer clear
Printing amount clear
Paper End Error
Error cancellation (pressing
the Start / Stop key)
ENQ (Status request command)
ID number = space
Status = Reception standby
Printing amount = “000000”
Job name = space
STATUS
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Section 5: Interface Specifications
5.14 STATUS 3
This transmission protocol responds the status from the printer using requested commands from
the host and targets printer status control in the host.
Furthermore, the status is sent immediately after the request command has been received.
The data received cannot be guaranteed when Print data (ESC+"A" - ESC+"Z") is sent from the
host under the following conditions:
1) When the printer is OFFLINE
2) When an error occurs in the printer
Pin Assignments
Host
FG
SD
RD
SD
Printer
1
FG
SD
RD
SD
2
3
7
Caution!
In the connections, it may be necessary to loop (usually kept "High) CS and RS on the host side
depending on the type of host. Therefore, make sure to re-check the host before use.
Input Output Signals
Pin no.
Signal Type Direction
Contents
1
2
3
7
FG
SD
RD
SG
-
Output
Input
-
Frame Ground
Send Data
Receive Data
Signal Ground
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Section 5: Interface Specifications
5.15 MULTI JOB BUFFER
Timing Chart — Normal Processing
Power ON
Receiving buffer near full
XOFF
Pressing Start / Stop Ke
XOFF
Receiving buffer near full cleared
XON
Printer side
XON
XON
Initial
SD
RD
500ms
STX · · ETX (1)
STX · · ETX (2)
STX ·
·
·
·
·
·
· ETX (3)
STX ·
·
·
·
Offlin
Online
Printer status
Receive, analyze, edit (1)
Receive, analyze, edit (2)
Receive, analyze, edit (3)
Receive, an
Print (1)
Print (2)
Note: This protocol will execute an “XON” polling at an interval of 500ms, from the m oment the power is turned on until the recept
Timing Chart — Cancel Process
Power ON
Head Open
XOFF
Head Closed
Paper End
XOFF
Pressing Start / Stop key
XON
Pressi
XO
(Caution 2)
XOFF
Printer side
SD
STX · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ETX (1)
STX · · · · · · · · · · · · · ETX (2)
RD
Offline
Online
Printer status
Receive, analyze, edit (1)
Receive, analyze, edit (2)
Print (1)
Note: Paper End will be cleared when the Head has been closed.
Note 2: An “XOFF” transmission will be executed when receiving data during the occurrence of an erro
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Section 5: Interface Specifications
5.15 MULTI JOB BUFFER (CONT’D)
Timing Chart — Normal Processing
Power ON
Receiving buffer near full
XOFF
Pressing Start / Stop Ke
XOFF
Receiving buffer near full cleared
XON
Printer side
XON
XON
Initial
SD
RD
500ms
STX · · ETX (1)
STX · · ETX (2)
STX ·
·
·
·
·
·
· ETX (3)
STX ·
·
·
·
Offlin
Online
Printer status
Receive, analyze, edit (1)
Receive, analyze, edit (2)
Receive, analyze, edit (3)
Receive, an
Print (1)
Print (2)
Note: This protocol will execute an “XON” polling at an interval of 500ms, from the m oment the power is turned on until the recept
Timing Chart — Cancel Process
Power ON
Head Open
XOFF
Head Closed
Paper End
XOFF
Pressing Start / Stop key
XON
Pressi
XO
(Caution 2)
XOFF
Printer side
SD
STX · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ETX (1)
STX · · · · · · · · · · · · · ETX (2)
RD
Offline
Online
Printer status
Receive, analyze, edit (1)
Receive, analyze, edit (2)
Print (1)
Note: Paper End will be cleared when the Head has been closed.
Note 2: An “XOFF” transmission will be executed when receiving data during the occurrence of an erro
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Section 5: Interface Specifications
5.15 MULTI JOB BUFFER (CONT’D)
Timing Chart — Error Processing
Power ON
Paper End
ENQ
Head Open
ENQ
Head Closed
ENQ
Pressing Start / Stop key
ENQ
Printer side
ENQ
STX · · ETX (1)
ENQ
EN
RD
SD
Status
ACK
Status
Status
Status
Offline
Status
Status
Online
Printer status
Receive, analyze, edit (1)
Print (1)
Print (1)
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Section 5: Interface Specifications
5.15 MULTI JOB BUFFER (CONT’D)
Status Response
This transmission protocol responds to the host, the printer's condition or response as a status by
receiving 2 types of printing or requested commands.
The details of each request or echo command are explained below.
(1) Status Request Command
In receiving this command, the ID number of received data currently being printed and the
printer's condition, as well as the remaining number of print jobs and their names are responded
to the host. Furthermore, after printing or if no data has been received, or if the ID command has
not be specified, the ID number will be echoed back as spaces (Hex 20H), and the quantity of
print jobs will be responded back as all zeroes (Hex 30H).
i) Command ENQ (Hex 05H)
ii) Responded Status Definition
ETX (Hex 03H)
ETX
STX (Hex 02H)
STX ID number
Status
Remaining number of print jobs
000000 ~ 999999
The ID number is set using the ID specified command specified within
ESC+”A” – ESC+”Z”.
If the data received is multiple, the ID number of the data currently being
printed will be echoed.
iii) Status List
Contents
ASCII
0
1
2
3
A
B
C
D
G
H
I
Hex
30
31
32
33
41
42
43
44
47
48
49
4A
4D
4E
4F
50
53
54
55
56
62
63
64
65
66
67
69
6A
6B
6C
6D
Offline
No errors
Ribbon near end
Buffer near full
Ribbon near end and buffer near full
Online
Reception Standby
No errors
Ribbon near end
Buffer near full
Ribbon near end and buffer near full
No errors
Ribbon near end
Buffer near full
Ribbon near end and buffer near full
No errors
Ribbon near end
Buffer near full
Ribbon near end and buffer near full
No errors
Ribbon near end
Buffer near full
Printing
J
Standby
(dispenser cut
standby)
M
N
O
P
S
T
U
V
b
c
d
e
f
g
i
j
k
l
m
Analyzing / Editing
Ribbon near end and Buffer near full
Error detection Head open
Paper End
Ribbon end
Media error
Sensor error
Head error
Card error
Cutter error
Other errors
Cutter sensor error
Stacker Full
Page 5-28
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Section 5: Interface Specifications
5.15 MULTI JOB BUFFER (CONT’D)
(2) Cancel Request Command
In receiving this command, printing is aborted and the contents of the reception buffer are
completely cleared.
The status responded is the status of the printer after this procedure has been completed.
After sending the cancel request command, the next data should be sent after a lapse of more
than 100ms.
i) Command CAN (Hex 18H)
ii) Responded Status Definition
Echo Status
ACK (Hex 06H)
NAK (Hex 15H)
Contents
Indicates that there is no printer error
Indicates that there is a printer error
(3)Print command
In receiving the printing command (ESC+”A” – ESC+”Z”), printing commences.
The status echoed is the status of the printer after the receiving process has been completed.
i) Responded Status Definition
Echo Status
ACK (Hex 06H)
Contents
Indicates that there is no printer error
Indicates that there is a printer error
NAK (Hex 15H)
GT Series Operator’s Manual
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Section 5: Interface Specifications
5.15 MULTI JOB BUFFER (CONT’D)
3) Echo sequence
(1) Normal
Host
Printer
ENQ (Status request command)
ID number = space
Status = Reception standby
Printing amount = “000000”
STATUS
PRINT
command
ID number = “05”
Printing amount = 100
Receive, analyze, edit
ACK (Printer Normal)
ENQ (Status request command)
ID number = “05”
Status = analyzing, editing
Printing amount = ”000000”
STATUS
Printing
ENQ (Status request command)
First printing
ID number = “05”
Status = printing
Printing amount = “000100”
STATUS
PRINT
command
Second printing
ID number =”06”
Printing amount = 50
Receive, analyze, edit
ACK (Printer Normal)
Third printing
Paper End
ENQ (Status request command)
ID number =”05”
Status = Paper End
Printing amount = “000098”
Error cleared (pressing the
Start / Stop key)
STATUS
ENQ (Status request command)
Third printing
ID number = “05”
Status = printing
Printing amount = “000098”
STATUS
ENQ (Status request command)
Hundredth printing
ID number = “05”
Printing amount = “000001”
Status = printing
STATUS
ENQ (Status request command)
ID number = “06”
Status = printing
Printing amount = “000050”
First printing
STATUS
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Section 5: Interface Specifications
5.15 MULTI JOB BUFFER (CONT’D)
3) Echo sequence
(2) Cancel Request Command
Host
Printer
ENQ (Status request command)
ID number = space
Status = Reception standby
Printing amount = “000000”
Job name = space
STATUS
ID number =”12”
Printing amount =50
Job name =”SATO”
PRINT
command
Receive, analyze, edit
Printing
First printing
ENQ (Status request command)
ID number =”12”
Status = printing
Printing amount = “000050”
Job name = “SATO”
STATUS
Second printing
Third printing
CAN (Cancel request command)
Reception buffer cleared
Printing amount cleared
ACK (Printer Normal)
ID number =”13”
Printing amount =100
Job name = “SATO”
PRINT
command
Receive, analyze, edit
Printing
ENQ (Status request command)
ID number = “13”
Status = printing
Printing amount = “000100”
First printing
STATUS
Job name = “SATO”
Second printing
Paper End
CAN (Cancel request command)
NAK (Printer Error)
During Paper
End error.
Reception buffer cleared
Printing amount cleared
Error cleared (pressing Start /
Stop key)
ENQ (Status request command)
ID number = space
Status = Reception standby
Printing amount = “000000”
Job name = space
STATUS
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Section 5: Interface Specifications
5.16 REFERENCE FLOWCHART
When creating a program on the host side under this protocol, refer to the following flowchart.
Loop
Power ON
YES
Set print data
Reception status?
NO
Set status
Sending ENQ
Loop
NO
Time out?
YES
YES
Time out ?
NO
Set time out
(1)
Status display
Display ID number
RETURN
Display printing amount
Status display
YES
*
Error detection?
NO
NO
Cancel?
YES
YES
YES
Offline?
NO
Buffer near full?
NO
YES
YES
Cancel?
Sending CAN
Loop
NO
Sending print data
Loop
YES
Time out?
NO
Time out?
NO
NO
ACK?
YES
Note:
In the event that an error is detected in the printer status, make sure to send the following data
after clearing the error using ENQ.
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Section 5: Interface Specifications
5.17 PARALLEL INTERFACE SPECIFICATIONS (CENTRONICS)
The parallel interface of this printer conforms to Centronics standards.
Basic Specifications
Interface board
Connector
Printer
Amphenol (DDK) 57 to 40360 (Equivalent)
Amphenol (DDK) 57 to 30360 (Equivalent)
Under 3 meters
Cable
Cable length
Signal level
High level
Low level
: + 2.4 to + 5.0 V
: - 0.0 to – 0.4 V
Communication settings
One item or Multi communication can be selected using DSW2-5.
DIPSW2-5
ON
Set Range
Multi-reception
One Item
OFF
Maximum Reception
buffer capacity
2.95Mbyte
2.95Mbyte
0Mbyte
Near full
Remain. 0.95Mbyte
Remain. 1.95Mbyte
Near full clear
Timing chart
T1 T2
T3
DATA
STROBE
ACK
BUSY
* 1µs < T1, T2
7µs < T3 < 9µs
GT Series Operator’s Manual
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Section 5: Interface Specifications
5.17 PARALLEL INTERFACE (CONT’D)
Pin Assignments
Pin no.
1
Signal Type
nSTROBE
DATA 1
DATA 2
DATA 3
DATA 4
DATA 5
DATA 6
DATA 7
DATA 8
nACK
Contents
Input
Pin no.
19
Signal Type
Contents
STROBE-RETURN
DATA 1- RETURN
DATA 2 - RETURN
DATA 3 - RETURN
DATA 4 - RETURN
DATA 5 - RETURN
DATA 6 - RETURN
DATA 7 - RETURN
DATA 8 - RETURN
ACK - RETURN
BUSY - RETURN
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
Input
Input
Input
Input
Input
Input
Input
Input
Output
Output
Output
Output
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
BUSY
PE
SELECT
PE
- RETURN
nFAULT
Output
FG
24 (+5V)
Frame Ground
36
Interface Signals
Pin no.
Signal Type
Direction
Contents
1
nSTROBE
Input
To scan data, make sure that the pulse width of the
strobe pulse is set to more than 1 µs.
The regular status is “High”, however, if it is “Low”, the
data will be scanned in the first transition.
2 to 9
DATA 1 to DATA 8
Input
DATA1=LSB DATA8=MSB
Positive logic code
ASCII or JIS7 as well as 8.
10
11
nACK
BUSY
Output
Output
A low level pulse signal will be output when data
scanning is complete to inform the host.
“High” will be maintained when the Reception buffer
has reached full or when an error occurs in the printer,
and “Low” will be output when the printer is ready to
receive.
12
13
32
PE
Output
Output
Output
The level will become “High” when labels have run out
and none have been set.
SELECT
nFAULT
The signal will be in “High” level when reception is
possible, otherwise it will be “Low” level.
The signal will be in “High” level when reception is
possible, otherwise it will be “Low” level.
Page 5-34
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Section 5: Interface Specifications
5.18 SINGLE JOB BUFFER
Timing Chart — Normal Processing
Pressing the Start / Stop key
ES C A · · · · · E SC Z (2)
Pressing the Start / Stop key
Re
R eception buffer near full
ESC A · · · · (3)
Power ON
Initial
D ATA
E SC A · · · · · E SC Z (1)
STR OBE
AC K
BU SY
SE LEC T
TX
PE
FAU LT
Offline
Online
Online
Printer S tatus
Receive, analyze, edit (1)
R eceive, analyze, edit (2)
Receive, analy
Print (1)
P rint (2)
* TX < 5m s
Timing Chart — Procedure during Paper End
Paper End
Pressing the Start / Stop
Head open
Lid open
Head closed
Lid closed
DATA
ESC A · · · · ·
·
·
·
·
·
·
· ESC Z (1)
STROBE
ACK
BUSY
SELECT
PE
FAULT
Offline
Printer status
Online
Receive, analyze, edit (1)
Print (1)
Note: Paper End is cleared by closing the Head.
GT Series Operator’s Manual
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Section 5: Interface Specifications
5.18 SINGLE JOB BUFFER (CONT’D)
Timing Chart — Error Processing
Pressing the Start / Stop key
ESC A · · · · · ESC Z (2)
Pressing the Start / Stop key
Re
Reception buffer near full
ESC A · · · · (3)
Power ON
Initial
DATA
ESC A · · · · · ESC Z (1)
STROBE
ACK
BUSY
SELECT
TX
PE
FAULT
Offline
Online
Online
Printer Status
Receive, analyze, edit (1)
R eceive, analyze, edit (2)
Receive, analy
Print (1)
Print (2)
* TX < 5ms
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Section 5: Interface Specifications
5.19 MULTI JOB BUFFER
Timing Chart — Normal Processing
Pressing the Start / Stop key Pressing the Start / Stop key
Reception bu
Reception buffer near full
ESC A · · · · · · (3)
Power ON
Initial
DATA
ESC A · · · · · · (2)
ESC A · · · · · · · · · ESC Z (1)
· · ESC Z (2)
STROBE
ACK
BUSY
SELECT
TX
PE
FAULT
Offline
Printer Status
Online
Receive, analyze, edit (1)
Online
Receive, analyze, edit (2)
Print (1)
Receive, analyze, edit (2)
Print (1)
Receive, analyze, edit (3)
Print (2)
* TX < 5ms
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Section 5: Interface Specifications
5.19 MULTI JOB BUFFER (CONT’D)
Timing Chart — Procedure during Paper End
Paper End
Pressing the Start / Stop key
· · ESC Z (2)
Head open
Lid open
Head closed
Lid closed
DATA
STROBE
ACK
ESC A · · · · · · (2)
ESC A · · · · ·
·
·
·
·
·
·
· ESC Z (1)
BUSY
SELECT
PE
FAULT
Printer status
Online
Receive, analyze, edit (1)
Offline
Receive, analyze, edit (2)
Print (1)
Receive, ana
Caution! Paper End is cleared by closing the Head
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Section 5: Interface Specifications
5.19 MULTI JOB BUFFER (CONT’D)
Timing Chart — Error Processing
Pressing the Start / Stop ke
· · ESC Z (2)
Head open
ESC A · · · · · · (2)
Head closed
DATA
ESC A · · · · ·
·
·
·
·
·
·
· ESC Z (1)
STROBE
ACK
BUSY
SELECT
PE
FAULT
Offline
Printer status
Online
Receive, analyze, edit (1)
R eceive, analyze, edit (2)
Print (1)
Receive, ana
Pri
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Section 5: Interface Specifications
5.20 IEEE 1284 INTERFACE
The IEEE 1284 Interface on the printer complies with IEEE1284 standards.
The ECP mode is recommended for LPT1 port settings.
Make sure to change the LPT1 port settings through the BIOS settings.
Basic Specifications
Interface board
Connector
Printer
Cable
Cable length
High level
Low level
Amphenol (DDK) 57 to 40360 (Equivalent)
Amphenol (DDK) 57 to 30360 (Equivalent)
Under 3 meters
Signal level
: + 2.4 to + 5.0 V
: - 0.0 to – 0.4 V
Communication settings
One item or Multi communication can be selected using DSW2-5.
DIPSW2-5
ON
Set Range
Multi-reception
One Item
OFF
Maximum Receive buffer
capacity
2.95Mbyte
2.95Mbyte
0Mbyte
Near full
Remain. 0.95Mbyte
Remain. 1.95Mbyte
Near full clear
Timing chart
ECP mode
T1 T2
Centronics compatible mode
T1 T2 T3
DATA
STROBE
ACK
BUSY
* 1µs < T1, T2
0.6µs < T3 < 1.2µs
* It is possible to set the ACK width settings (0.5 – 10 µs) in the Advanced
mode, in the case of One Item reception.
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Section 5: Interface Specifications
5.20 IEEE 1284 INTERFACE (CONT’D)
Pin Assignment
Make sure to use a IEEE1284 compliant cable
.
D-SUB 25P
Micro-ribbon 36 P
GND
GND
1
1
18
2
19
2
19
20
3
3
4
4
20
22
5
5
20
23
6
6
7
7
8
8
22
26
9
9
10
11
12
10
11
12
24
13
28
13
24
14
25
28
14
30
15
16
32
31
17
25
36
30
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Section 5: Interface Specifications
5.20 IEEE 1284 INTERFACE (CONT’D)
Pin Assignment
With Centronics standards, each signal pin placement is as follows:
However, the IEEE 1284-B type connector is compliant when connecting the IEEE1284
standard.
Pin no.
1
Signal Type
HOST CLK
DATA 1
DATA 2
DATA 3
DATA 4
DATA 5
DATA 6
DATA 7
Content
Input
Input
Input
Input
Input
Input
Input
Input
Pin no.
19
Signal Type
SIGNAL GROUND
SIGNAL GROUND
SIGNAL GROUND
SIGNAL GROUND
SIGNAL GROUND
SIGNAL GROUND
SIGNAL GROUND
SIGNAL GROUND
SIGNAL GROUND
SIGNAL GROUND
SIGNAL GROUND
SIGNAL GROUND
NREVERSE REQUEST
nPERIPH REQUEST
Content
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
DATA 8
Input
PERIPH CLK
PERIPH ACK
nACK REVERSE
XFLAG
Output
Output
Output
Output
Input
Input
Output
HOST ACK
LOGIC GND
CHASSIS GND
PERIPHERAL LOGIC HIGH
Input
36
1284ACTIVE
Input
5.21 INTERFACE SIGNALS
With Centronics standards, the content of each signal type is as follows. However, each signal
line used with IEEE1284 standards is compliant with IEEE1284 standards.
Pin no.
Signal Type
HOST CLK
Direction
Contents
1
Input
A low active pulse is necessary in synchronized
signals for scanning Data 1 to Data 8.
2 to 9
DATA 1 to DATA 8
Input
When entering 8 bit parallel Data, Data 1 is the LSB
(least significant bit) and Data 8 is the MSB (most
significant bit)
10
11
12
13
PERIPH CLK
PERIPH ACK
nACK REVERSE
XFLAG
Output
Output
Output
Output
Input
This is the LOW active pulse signal that indicates the
completion of received data scanning.
HIGH active signal which indicates that the printer
cannot receive data.
HIGH active signal which indicates that the media has
run out.
HIGH active signal which indicates that data can be
received.
14
17
18
HOST ACK
CHASSIS GND
PERIPHERAL
LOGIC HIGH
Signal for when using the IEEE1284 standard.
Connects to the Frame Ground
The +5V voltage on the printer side.
Output
19 to 30 SIGNAL GROUND
Connects to the ground for each signal
31
32
36
nREVERSE
REQUEST
nPERIPH
REQUEST
1284ACTIVE
Input
Output
Input
LOW active signal that requests printer initialization.
LOW active pulse signal that indicates a printer error.
Signal for when using the IEEE1284 standard.
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Section 5: Interface Specifications
5.22 SINGLE JOB BUFFER
Timing Chart — Normal Processing
Pressing the Start / Stop key
ESC A · · · · · · · · · · · ESC Z (2)
Power ON
Pressing the Start / Stop key
Initial
ESC A · · · · ESC Z (1)
DATA
STROBE
ACK
BUSY
SELECT
PE
FAULT
Printer Status
Offline
Online
Receive, analyze, edit (1)
Receive, analyze, edit (2)
Print (1)
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Section 5: Interface Specifications
5.22 SINGLE JOB BUFFER (CONT’D)
Timing Chart — Procedure during Paper End
Power ON
Paper End
Pressing the Start / Stop
Head open
Head closed
Printer side
DATA
ESC A · · · · ·
·
·
·
·
·
ESC Z (1)
STROBE
ACK
BUSY
SELECT
PE
FAULT
Printer status
Online
Receive, analyze, edit (1)
Offline
Print (1)
Note: Paper End is cleared by closing the Head.
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Section 5: Interface Specifications
5.23 MULTI JOB BUFFER
Timing Chart — Normal Process
Power ON
Paper End
Pressing the Start / Stop
Head open
Head closed
Printer side
ESC A · · · · ·
·
·
·
·
·
ESC Z (1)
DATA
STROBE
ACK
BUSY
SELECT
PE
FAULT
Printer status
Online
Receive, analyze, edit (1)
Offline
Print (1)
Note: Paper End is cleared by closing the Head.
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Section 5: Interface Specifications
5.23 MULTI JOB BUFFER (CONT’D)
Timing Chart — Procedure during Paper End
Power ON
Paper End
Head open
Head closed
Pressing the Start / Stop
Printer side
DATA
ESC A · · · · · · · · · · · · · ESC Z (1)
ESC A · · · · · · · · · · ESC Z (2)
STROBE
ACK
BUSY
SELECT
PE
FAULT
Printer Status
Online
Receive, analyze, edit (1)
Offline
Receive, analyze, edit (2)
Print (1)
Note: Paper End is cleared by closing the Head
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Section 5: Interface Specifications
5.24 DRIVER PROTOCOL
This transmission protocol responds to the host, the printer's condition or response as a status by
receiving 2 types of printing or requested commands.
The details of each request command or echo status are explained below.
1) Status Response
(1) Status Request Command
In receiving this command, the ID number of received data currently being printed and the
printer's condition, as well as the remaining number of print jobs and their names are responded
to the host. Furthermore, after printing or if no data has been received, or if the ID command has
not be specified, the ID number will be responded back as spaces (Hex 20H), and the quantity of
print jobs will be responded back as all zeroes (Hex 30H).
a) Command ENQ (Hex 05H)
b) Responded Status Definition
ETX (Hex 03H)
STX (Hex 02H)
Remaining number
of print jobs
Job name
27(Byte)
000000 ~ 999999
The specified ID is set using the ID number
specification command.
The specified job name is set
using the Job Name
specification command.
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Section 5: Interface Specifications
c) Echo Status List
Content
ASCII
0
1
2
3
Hex
30
31
32
33
34
41
42
43
44
45
47
48
49
4A
4B
4D
4E
4F
50
51
53
54
55
56
57
62
63
64
65
66
67
69
6A
6B
6C
6D
Offline
No errors
Ribbon near end
Buffer near full
Ribbon near end and buffer near full
Printing stopped (no errors)
4
Online
Reception Standby
No errors
Ribbon near end
Buffer near full
Ribbon near end and buffer near full
Printing stopped (no errors)
No errors
Ribbon near end
Buffer near full
Ribbon near end and buffer near full
Printing stopped (no errors)
No errors
Ribbon near end
Buffer near full
Ribbon near end and buffer near full
Printing stopped (no errors)
No errors
Ribbon near end
Buffer near full
A
B
C
D
E
G
H
I
Printing
J
K
M
N
O
P
Q
S
T
U
V
W
b
c
d
e
f
g
i
j
k
Standby
(dispenser cut
standby)
Analyzing / Editing
Ribbon near end and Buffer near full
Printing stopped (no errors)
Error detection Head open
Paper End
Ribbon end
Media error
Sensor error
Head error
Card error
Cutter error
Other errors
Cutter sensor error
Stacker Full
l
m
5.24 DRIVER PROTOCOL (CONT’D)
(2) Cancel Request Command
In receiving this command, printing is stopped and the contents of the reception buffer are all
cleared.
The status responded is the status of the printer after this procedure has been completed.
After sending the cancel request command, the next data should be sent after a lapse of more
than 100ms.
a) Command CAN (Hex 18H)
b) Status Byte Definition
Echo Status
ACK (Hex 06H)
NAK (Hex 15H)
Contents
Indicates that there is no printer error
Indicates that there is a printer error
(3) Print Stop Request
In receiving this command, printing is stopped.
The status responded is the status of the printer after reception has been completed
a) Command DLE (Hex 10H)
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Section 5: Interface Specifications
b) Status Byte Definition
Status
Contents
ACK (Hex 06H)
NAK (Hex 15H)
Indicates that there is no printer error
Indicates that there is a printer error
(4) Print Start Request
In receiving this command, Print Stop is cleared and the printer commences printing.
The status responded is the status of the printer after reception has been completed.
a) Command DC1 (Hex 11H)
b) Status Byte Definition
Status
ACK (Hex 06H)
NAK (Hex 15H)
Contents
Indicates that there is no printer error
Indicates that there is a printer error
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Section 5: Interface Specifications
5.24 DRIVER PROTOCOL (CONT’D)
2) Other Status responses
(1) Operating Status request
In receiving this command, the printer settings are responded to the host.
a) Command SOH (01H) + MG
b) Responded Status Definition
STX + the following Status (30 bytes) + ETX
c) Status Byte Definition
No.
Item
Contents
00H: Thermal transfer
Byte no.
1
Printing method
1
01H: Thermal
2
3
Head Density
Printing speed
00H: 200 (dpi) 8 (rolls/mm)
01H: 300 (dpi) 12 (rolls/mm)
1
1
02H: 4 (inch/s) 100 (mm/s)
03H: 5 (inch/s) 125 (mm/s)
04H: 6 (inch/s) 150 (mm/s)
05H: 7 (inch/s) 175 (mm/s)
06H: 8 (inch/s) 200 (mm/s)
4
5
Printing
00H: Consecutive
02H: Cutter
1
1
Print Area Expansion
00H: Standard
01H: Expanded
6
7
8
Reserved
1
1
2
Reserved
Print Darkness
Range
A(41H): A
B (42H): B
C (43H): C
D (44H): D
E (45H): E
F (46H): F
00H: 1
Darkness
01H: 2
02H: 3
9
Sensor type
03H: Sensor hole
04H: Side hole
05H: R-Corner
1
06H: Reflective sensor (I- mark)
07H: Transparent sensor (Gap)
08H: Reflective sensor (I- mark)
09H: Sensor inactive
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Section 5: Interface Specifications
5.24 DRIVER PROTOCOL (CONT’D)
c) Status Byte Definition (Continued)
No.
Item
Contents
Byte no.
10 Zero Slash
00H: Inactive
01H: Active
1
11 Reserved
12 Reserved
13 Reserved
14 Character Gap
1
1
1
1
00H: Fixed pitch
01H: Proportional pitch
15 Vertical label size
Maximum vertical label size may change
depending on the printer.
2
2
2
2
16 Horizontal label size
Maximum horizontal label size may
change depending on the printer.
17 Vertical base reference
point offset
00H – 3C0H (0 – 960 dots)
18 Horizontal base
reference point offset
00H – 3C0H (0 – 960 dots)
19 Reserved
20 Reserved
21 Reserved
22 Reserved
23 Reserved
24 Reserved
25 Buzzer settings
1
1
1
1
1
1
1
00H : Enabled
01H : Disabled
(2) System Version Data Request
In receiving this command, the printer system version information is echoed.
a) Command SOH (01H) + SB
b) Responded Status Definition
STX + Printer System Version + ETX
c) Status Byte Definition
No.
1
Item
Operating system
Printer firmware
Interface
Contents
ASCII code
Byte number
10
10
10
10
10
2
ASCII code
ASCII code
ASCII code
ASCII code
3
4
Font
5
Font download
GT Series Operator’s Manual
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Section 5: Interface Specifications
5.24 DRIVER PROTOCOL (CONT’D)
(3) Form Overlay registration data request
In receiving this command, the form overlay registration information is responded.
a) Command SOH (01H)+FO
b) Responded Status Definition
STX + Form Overlay Registration content + ETX
c) Status Byte Definition
No.
1
Item
Registration number 01 (ASCII code)
Registration name Registration name (ASCII
Contents
Byte number
2
2
16
code)
(4) Font Configuration Data Request
In receiving this command, the printer font data is responded.
a) Command SOH (01H) + FG
b) Responded Status Definition
STX + the following statuses (The response byte number changes depending on the font
number) + ETX
c) Status Byte Definition
No.
1
Item
Font ID number
Contents
ASCII code specification
Byte number
2
2
2
Logo /Character selection
0: Character
1: Logo
3
4
Font name
Font Style (character
decoration)
ASCII code specification
ASCII code specification
32
12
5
Font size (points)
Character width
Character height
Font size (1 character byte)
Font registration number
Font data leading address
Total size
ASCII code specification
Dot specification (binary code)
Dot specification (binary code)
Dot specification (binary code)
Binary code specification
Binary code
4
2
2
4
4
4
4
2
1
1
1
1
2
2
2
2
2
8
2
2
2
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Binary code
Vertical writing flag
Character pitch
Family
Vertical / Horizontal writing
Fixed pitch / variable pitch
Family attribute
Character set
Character set
Italic
Italic attribute
Weight
Emphatic attribute
Average character width
Accent
Dot specification
Dot specification
Registration start code
Registration end code
Spare
1 byte character registration start code
1 byte character registration end code
Code 1
Binary code
Binary code
Binary code
Horizontal valid size 1
Left gap size 1
*
*
*
*
*
*
*
*
*
*
*
Code ??
Binary code
Binary code
Binary code
2
2
2
Horizontal valid size??
Left gap size??
GT Series Operator’s Manual
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Section 6: Troubleshooting
6
TROUBLESHOOTING
Observations
If you are unable to produce printouts on the GT Series printers, use
this section to make sure the basics have been checked, before deciding
you are unable to proceed any further. The section is divided into
seven parts:
•
•
•
•
•
•
•
Initial Checklist
Checklist for the Centronics Parallel Interface
Checklist for the RS232C Serial Interface
Understanding STATUS, RIBBON and LABEL indicators
Understanding the LCD error messages
Understanding the LCD warning messages
General Troubleshooting Guide
6.1 INITIAL CHECKLIST
1. Is the printer powered up and ON LINE?
2. Is the ERROR light on the front panel OFF? If this light
is ON, it may mean the print head assembly is open or
another error condition is present.
3. Are the Label Hold-Down and Print Head Assembly in
the latched position?
6.2 USING THE CENTRONICS (PARALLEL) INTERFACE
1. Is the IBM parallel printer cable connected securely to
your parallel port (DB-25S Female) on the PC and to
the Centronics connector on the printer?
2. Is there more than one parallel interface port on your
PC (LPT1, LPT2, etc.)? If so, make sure you are send-
ing data out the correct port.
3. When you send the print job to the printer, and it does
not respond, do you get an error message on your PC
that says “Device Fault” or something similar?
This may mean that the computer doesn’t know the
printer is there. Verify that:
a. Both ends of the cable are securely inserted into
their respective connectors.
b The printer is ONLINE.
c. The cable is not defective. There are other things
that can cause this error message on your com-
puter, but at this stage, a defective cable may be
one of the reasons.
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Section 6: Troubleshooting
6.2 USING THE CENTRONICS (PARALLEL) INTERFACE (CONT’D)
Observations
4. When you send the print job to the printer and it
does not respond, and there is no error message
on the PC:
A. Check your data stream for some of the basics.
Is your job framed as follows?
<ESC>A—DATA—<ESC>Z
B. Verify that you’ve included all required parame-
ters in the data stream.
C. Verify the following:
• You have not typed a “0” (zero) for an “O”
(letter) or vice-versa.
• You have not missed any <ESC> characters
where they’re needed.
• Make sure all printer command codes are
capital letters.
• Your protocol codes are set for Standard or
Non-Standard and your data stream is con-
sistent with these.
5. If you’ve checked all of the above and the printer still isn’t
printing, you may want to try a Receive Buffer Hex Dump to
determine what (if anything) the printer is receiving from your
and Operation.
The Centronics port is now listening for incoming data. Send
your print job. The printer will now print (only once) a Hexa-
decimal (Hex) Dump of everything it received from the host
computer. Each 2-digit hexadecimal character represents a
character the printer received. It may be tedious, but now
you can analyze and troubleshoot the data stream.
6. While checking the Hex Dump printout, look out for the
sequence 0D 0A, which is a combination of Carriage Return
and Line Feed characters. The command string should be
continuous, and you should not see CR or LF characters
between the Start Command (<ESC>A) and the Stop Com-
mand (<ESC>Z).
If you are using BASIC, it may be adding these characters
automatically as the line wraps. Adding a “width” statement
to your program can help to suppress these extra 0D 0A
characters by expanding the line length up to 255 characters.
See the beginning of the Programming Reference, under
Command Codes, for details on writing a program in BASIC.
If you are not programming in BASIC, check to see if you
have an equivalent statement in the language you’re using,
to suppress extra carriage returns and line feeds from your
data being sent out to the printer. The data stream should be
one complete line going to the printer.
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Section 6: Troubleshooting
6.3 USING THE RS232C (SERIAL) INTERFACE
Observations
1. Is the RS232C Serial cable connected securely to
your serial port on the PC (DB- 25S Male) and to
the RS232C connector on the printer?
2. Is the cable defective? At the very least, you should
be using a “Null Modem Cable,” which crosses pins
in a specific manner. This should enable your printer
to print. But we recommend that you eventually use
a cable built to specifications as described in Sec-
3. Check for obvious errors in the data stream.
Remember that all print jobs for serial data must be
5: Interface Specifications if necessary.
4. If after sending your job to the printer, it only “beeps”
indicating a “framing error” message, you may have
a configuration problem. There may be some incon-
sistencies with the Baud Rate, Parity, Data Bits, or
Stop Bits in relation to your host computer. If you are
confused as to what the printer’s current RS232 set-
tings are, you may choose the SATO defaults (all
DIP switches in the OFF position) to achieve 9600
baud, no parity, 8 data bits, and 1 stop bit.
GT Series Operator’s Manual
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Section 6: Troubleshooting
6.4 UNDERSTANDING THE STATUS INDICATORS
The LED indicators flash to indicate the current status of the printer. Another indicator is the built-
in buzzer which sounds audible beeps to alert the user.
Indicator
STATUS
Activity
Cause
Remedy
Illustration
The receive
You can continue
using the printer.
buffer is get-
ting low, due
to abundant
incoming data.
The flashing should
stop as soon as the
receive buffer
Flashes
(green)
clears more of the
incoming data
The ribbon
reel is run-
ning low on
ribbon.
You can continue
using the printer.
RIBBON
Flashes (red)
Replace the ribbon
if the Ribbon End
error message
appears during
printing.
The label reel
is running low
on label.
You can continue
using the printer.
LABEL
Flashes (red)
Replace the label
reel if the Label End
error message
appears during
printing.
There is an
error in an
incoming
Correct the printer
command or print
area settings.
BUZZER
Beeps
printer com-
mand or print
area specifica-
tion setting.
For information on error messages and icons, proceed to the next section.
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Section 6: Troubleshooting
6.5 UNDERSTANDING THE LCD ERROR MESSAGES
Error No.
01
LCD Message
Description
Machine Error
Cause:
Circuit board problem
Remedy:
Contact a sales outlet, dealer, or service center
One long beep
Alarm sound:
External signal:
Machine error
Flash ROM Error
Cause(s):
1. Flash ROM cannot be accessed
2. Illegal firmware operation requested by software
Contact a sales outlet, dealer, or service center
One long beep
02
03
04
05
Remedy:
Alarm sound:
External signal:
Machine error
Parity Error
Cause(s):
1. RS-232C communication settings fail parity checking
2. Error in cable connection
Remedy:
Check and correct communication cables and settings
Three short beeps
Alarm sound:
External signal:
Machine error
Overrun Error
Cause(s):
1. RS-232C communication settings exceed legal values
2. Error in cable connection
Remedy:
Check and correct communication cables and settings
Three short beeps
Alarm sound:
External signal:
Machine error
Framing Error
Cause(s):
1. RS-232C communication settings are not in the correct
frame size
2. Cable connection trouble.
Remedy:
Check and correct communication cables and settings
Three short beeps
Alarm sound:
External signal:
Machine error
Buffer Overflow error
Cause(s):
1. Size of received data exceeds size of receiving buffer
2. Mismatch in sending/receiving communication proto-
cols
06
Modify the system to establish the correct communica-
tion protocol
Remedy:
Alarm sound:
Three short beeps
Machine error
External signal:
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Section 6: Troubleshooting
Error No.
LCD Message
Description
Head Open error
Cause(s):
1. The head unit is not properly locked in place
2. The micro switch that detects the head lock status is
malfunctioning
07
Lock the head unit properly. If the same error message
persists, contact a sales outlet, dealer, or contact the ser-
vice center
Remedy:
Alarm sound:
Three short beeps
Machine error
External signal:
Paper End error
Cause(s):
1. The media supply has run out
2. The media is not set correctly
08
Remedy:
Set the media correctly
Three short beeps
Paper end
Alarm sound:
External signal:
Ribbon End error
Cause(s):
1. The ribbon supply has run out
2. The ribbon has been damaged
09
Remedy:
1. Set the ribbon correctly
2. Clean the ribbon path
Alarm sound:
Three short beeps
Ribbon end
External signal:
Sensor error
Cause(s):
1. The sensitivity level of paper sensor is incorrect
2. The sensor type selection is incorrect for the media
used
3. The paper flow is erratic
Remedy:
1. Re-adjust the sensitivity level of paper sensor
10
2. Choose the correct sensor type to match the media
being used
3. Clean the paper path to establish a smooth paper flow.
If the same error message is still displayed, contact a
sales outlet, dealer, or service center
Alarm sound:
Three short beeps
Machine error
External signal:
Head related error
Cause:
There is a problem with the print head
Remedy:
Replace the head. Clean the head and recheck. If the
same error message is still displayed, contact a sales
outlet, dealer, or service center
11
One long beep
Machine error
Alarm sound:
External signal:
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Section 6: Troubleshooting
Error No.
LCD Message
Description
Memory Writing error
Cause(s):
1. The memory cartridge is not inserted
2. There is no space left for copying
3. The writing or reading operation has failed for some
reason
4. The memory has not been properly formatted
1. Make sure a memory cartridge has been installed
12
Remedy:
2. Check that there is enough space for the memory
operation
3. Replace the memory cartridge
4. Format or reformat the memory cartridge
Alarm sound:
One long beep
Machine error
External signal:
13
Memory Reading error
Cause:
There is no available space in the cartridge
Remedy:
Delete unnecessary data in the cartridge to free up mem-
ory space
Alarm sound:
One long beep
Machine error
External signal:
Download Data Error
Cause(s):
Remedy:
1. Received invalid download
2. There is no download area
1. Check the download data
2. Check the download data size
One long beep
14
Alarm sound:
External signal:
Machine error
Cutter error
Cause(s):
Remedy:
1. The cutter unit is jammed or clogged
2. The cutter blade has not returned to the specified
position 1. Clean the cutter unit and clear any paper
jams
15
2. Press the FEED button to reinstate the proper cutter
blade position. If the same error message persists,
contact a sales outlet, dealer, or service center
Alarm sound:
External signal:
Three short beeps
Machine error
Cutter Open error
Cause(s):
1. The upper bracket of the cutter unit is open
2. The sensor is malfunctioning
16
Remedy:
Close the upper bracket of the cutter unit. If the same
error message persists, contact a sales outlet, dealer, or
service center
Alarm sound:
Three short beeps
Machine error
External signal:
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Section 6: Troubleshooting
Error No.
LCD Message
Description
BCC Check error
Cause:
BCC attached to sending data (for an item) is different
Check the settings controlling data communication
Three short beeps
17
Remedy:
Alarm sound:
External signal:
Machine error
Item Number error
Cause:
The sequence number of print data (for an item) does not
match the sequence number of the previously printed
data
18
Remedy:
Check the settings controlling data communication
Three short beeps
Alarm sound:
External signal:
Machine error
Winding Full error
Cause(s):
1. The label rewinder needs to be emptied
2. The sensor is malfunctioning
19
Remedy:
Remove the wound label. If the same error message per-
sists, contact a sales outlet, dealer, or service center
Alarm sound:
Three short beeps
Machine error
External signal:
Head Density error
Cause(s):
1. The print head has not been mounted properly in the
printer
2. An unsupported print head has been mounted
20
21
Remedy:
Check that the print head is suitable for use with this
printer, and that the print head is mounted properly
Alarm sound:
Three short beeps
No output
External signal:
Kanji ROM error
Cause:
Invalid Kanji data has been read from the Kanji ROM
Remedy:
Make sure the Kanji ROM has been properly mounted. If
the same error message persists, contact a sales outlet,
dealer, or service center
Alarm sound:
Three short beeps
Machine error
External signal:
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Section 6: Troubleshooting
Error No.
LCD Message
Description
RFID Tag error
Cause:
Writing into RFID tag could not be performed normally
Write information in another RFID tag
Three short beeps
Remedy:
Alarm sound:
External signal:
Machine error
RFID Tag error
Cause:
Writing into the RFID tag could not be performed
normally
23
Remedy:
Replace the RFID tag. Press the Line key to retry
Three short beeps
Alarm sound:
External signal:
Machine error
RFID Protect error
Cause:
The RFID tag is write-protected. Information cannot be
written to it
Remedy:
Replace the tag with one that is not write-protected
Three short beeps
Alarm sound:
External signal:
Machine error
Non-lock error
Cause:
The knob of the ribbon-winding unit is not locked
Lock the knob of the ribbon-winding unit
Three short beeps
24
Remedy:
Alarm sound:
External signal:
Machine error
GT Series Operator’s Manual
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Section 6: Troubleshooting
6.6 LCD WARNING MESSAGES
Error No.
LCD Message
Description
Warning: Label Near End
Cause:
The label supply roll is almost running out
Be ready to replenish the label roll
One long beep
01
Remedy:
Alarm sound:
External signal:
No output
Warning: Ribbon Near End
Cause:
The amount of ribbon remaining in the printer is low
Remedy:
Be ready to replenish the ribbon
One long beep
02
03
04
Alarm sound:
External signal:
Ribbon near end
Warning: Receive Buffer Near Full
Cause:
The free space in the buffer memory is running low
Remedy:
Regulate the sending of data to the printer until received
data has been processed.
Alarm sound:
Three short beeps
No output
External signal:
Warning: Command Error
Cause:
A command error has been detected
Remedy:
Review the print data
Three short beeps
No output
Alarm sound:
External signal:
Warning: Head Check Error
Cause:
The normal head check function detected an error in the
print head, but by setting the head check function to
Barcode instead of Normal check mode, printing was
able to resume, as the error does not affect the quality of
barcodes being printing
05
Remedy:
Although the print head can still be used for now, imme-
diate attention should be given to correct the head error
or replace the print head before the situation worsens
Alarm sound:
Three short beeps
No output
External signal:
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Section 6: Troubleshooting
6.7 TROUBLESHOOTING GUIDE
Symptom: The display remains blank when the power switch is pressed
No.
What to check
Remedy
1
Has the power cable been inserted
into the power outlet securely?
Insert the power cable securely into the outlet.
2
Is the power cable damaged?
Inspect the power cable for signs of damage.
If possible, try using another printer power cable.
Purchase a new power cable specifically
designed for this printer, from the sales outlet or
dealer where you bought the printer from. Never use
any other power cable but the power cable specifically
designed for this printer.
3
4
Is electricity coming to the power outlet
feeding the printer?
Connect another electrical appliance to the power outlet
to check for power. If there is a problem with the main
power, check if electricity is coming to the building. Also
check if power failure has occurred.
Has the power fuse of the building
blown, or has the circuit breaker been
tripped?
Replace the power fuse and reset the circuit breaker.
Do not operate the power switch or handle the power cable with a wet hand. You may suffer electric shocks as a result.
Symptom: Paper is fed but not printed
No.
What to check
Remedy
1
Is the printer head dirty, or is there any
label stuck to the printer head?
If the printer head is dirty, wipe off the
dirt with the supplied cleaning set. If
a label is stuck to the printer head,
take it away. * Do not use metallic
object to remove it (the printer head
may be damaged). If glue of the label
is stuck to the printer head, wipe it off
with the supplied cleaning set.
2
3
Are you using genuine SATO paper
and carbon ribbons for the printer?
Be sure to use genuine paper and carbon ribbon
specifically designed for the printer.
Is the paper sensor dirty?
If the paper sensor is dirty, wipe off the dirt with
the supplied cleaning set. See Section 4: Cleaning
4
5
Is the carbon ribbon wound
correctly?
If the knob of the ribbon-winding unit is not set to
its original position, remove the carbon ribbon
already wound, and return the knob to its original
position.
Is the data/signal sent from the
computer correct?
Turn on the power switch again.
If the message still appears, check the software
on the computer or the configuration for
connections.
Pull out the power cable before cleaning the printer.
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Section 6: Troubleshooting
6.7 TROUBLESHOOTING GUIDE (CONT’D)
Symptom: Low quality print
No.
What to check
Remedy
1
Are the paper and carbon ribbon
set correctly?
Check if the paper and carbon ribbon are securely fixed.
Also, lower the head-open lever of the printer head unit,
and check if the paper and carbon ribbon are in the
normal position.
2
Are the paper and carbon ribbon
set correctly?
Check the paper and carbon ribbon. Set the print
density again.
3
4
Is the platen roller dirty?
If the platen roller is dirty, wipe off the dirt with the
supplied cleaning set.
Is the printer head dirty, or is a
label on the head?
If the print head is dirty, wipe off the
dirt with the attached cleaning set. If
a label is on the head, take it away.
* Do not use a metallic object to
remove it (the printer head may be
damaged). If glue of the label is
stuck to the printer head, wipe it off
with the supplied cleaning set.
5
6
Are you using stained paper?
Use clean paper.
Be sure to use genuine paper and
carbon ribbon
specifically designed for the
Are you using
genuine paper
and carbon
ribbon
printer.
specifically
designed for the
printer?
Pull out the power cable before cleaning the printer.
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Section 6: Troubleshooting
6.7 TROUBLESHOOTING GUIDE (CONT’D)
Symptom: Print position is misaligned
No.
What to check
Remedy
1
Fix the paper and carbon ribbon securely. Also,
release the head-open lever of the printer head
unit, then set the paper and carbon ribbon to the
normal position again. Finally, latch the print head
Are the paper and carbon ribbon
set correctly?
back in place.
2
3
Is the platen roller dirty?
If the platen roller is dirty, wipe off the dirt with the
supplied cleaning set.
Is the paper/carbon ribbon you are
using deformed?
If the edges of the paper/carbon ribbon are deformed,
the paper cannot be fed normally. Use new paper/
carbon ribbon which are not deformed.
4
Are you using
genuine SATO
paper and
carbon ribbons
specifically
designed for the
printer?
Be sure to use genuine paper and
carbon ribbon specifically
designed for the printer. Generic
supplies may cost less, but can
result in poor printing quality or
shortened equipment life, leading
to higher operating costs in the
long run.
5
6
Is the paper sensor dirty?
If the paper sensor is dirty, wipe off the dirt with
the supplied cleaning set. See Section 4: Cleaning
Turn on the power switch again.
If the error message still appears, check the software
on the computer or the configuration of the
connections.
Is the data/signal sent from the
computer correct?
7
Set the pitch correction (variable potentiometer) or base
point correction (User Mode setting) again.
Are the pitch correction (variable po-
tentiometer) or base point correction
(User Mode setting) correct?
Pull out the power cable before cleaning the printer.
GT Series Operator’s Manual
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Section 6: Troubleshooting
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Section 7: Optional Accessories
7
OPTIONAL ACCESSORIES
7.1 INTRODUCTION
This section contains details of the optional accessories available for the GT printer series:
•
•
•
•
•
•
Interface boards
Peelers
Cutters
Winders
RFID unit
Additional memory
7.2 AVAILABLE INTERFACE BOARDS
Interface boards enable the printer to exchange data with computers, computer networks and
related input/output devices. By installing different interface boards, you can adapt GT printers to
fit in a wide range of related equipment and usage scenarios.
The following interface boards are available for the GT series:
¤ Parallel interface board (IEEE1284) (optional or bundled)
Mini
LAN
board
¤ Serial interface board (RS-232C) (optional)
¤ USB interface board (optional)
¤ 10BaseT/100Base-TX LAN interface board (optional)
¤ Wireless LAN IEEE802.11b interface board (optional)
¤ 10BaseT/100Base-TX mini LAN board (optional)
¤ EXT connector (external signal interface) (optional)
For more advanced details on interfaces, see Section 5:
Interface
connector
Before installing or removing interface boards, be sure to turn off
the printer first. Discharge static electricity from your body before touching any of the electronic
parts. Failure to observe these precautions can result in severe damage to the components.
GT Series Operator’s Manual
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Section 7: Optional Accessories
7.3 LABEL MANAGEMENT ACCESSORIES
¤ Peel unit with mounting winder (factory option)
Mounts on the printer to automatically peel labels from their liner (mounting sheet)
backing sheet. The winder in supplied to roll up the backing sheet neatly for easy dis-
posal by the operator at a later time.
¤ Simplified peel unit (factory option)
Mounts on the printer to automatically peel labels from their liner (mounting sheet)
backing sheet. No winder is supplied to roll the backing sheet neatly.
¤ Cutter Unit (factory option)
Mounts on the printer to automatically cut labels as they are printed.
¤ Cutter Unit for Linerless labels (factory option)
Mounts on the printer to automatically cut linerless labels—that is, labels that are sup-
plied without mounting sheets.
¤ Internal winding unit (factory option)
A winder that mounts inside the printer chassis, to roll up labels as they are printed.
¤ External winding unit (factory option)
A winder that mounts outside the printer chassis, to roll up labels as they are printed.
¤ Detection scanner unit (factory option)
¤ RFID unit (factory option)
Enables the printer to read and write to a specified range of RFID tags and labels.
Instructions for installing each of the above accessories are supplied with the respective prod-
ucts. An authorized SATO reseller can also arrange to install the products on site.
For more information on any of the accessories available for the GT series printers, please con-
tact an authorized SATO dealer near you.
Page 7-2
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Section 7: Optional Accessories
7.3 PCMCIA MEMORY CARTRIDGE
The GT series features a memory cartridge slot for the addition of optional memory cartridges
that are purchased from SATO.
The memory cartridge slot is located behind a protective cover found within the printer’s media
storage area. Memory cartridges of up to 24 MB can be installed for the storage of user data and
graphics.
1. Lift up the front cover.
2. Tilt the knob of the memory cartridge
cover inside and remove the memory
cartridge cover.
3. Insert the memory cartridge.
4. Press the knob of the memory car-
tridge cover and press it firmly into
place.
5. Close the front cover. The additional
memory is now ready for use.
6. To remove the memory cartridge,
reverse the procedure described
Reinsert the cover
here.
• If a memory access command is sent to the printer that does not have a memory cartridge present, an
error will occur. In that case, make sure to install a memory cartridge before issuing any commands to
access a memory cartridge.
• Before installing or removing a memory card, be sure to turn off the printer first.
• To prevent foreign objects and dust from entering the memory card slot, always make sure the memory
card cover is firmly pressed into place, regardless of whether a memory card is installed or not.
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Section 7: Optional Accessories
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