SATO Automobile Parts Lt408 User Guide
Lt408  
PRINT ENGINE  
OPERATOR MANUAL  
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TABLE OF CONTENTS  
INTRODUCTION  
About This Manual  
General Description  
Control Features  
1-2  
1-3  
1-5  
TECHNICAL DATA  
Physical Characteristics  
Power  
2-2  
2-2  
2-2  
2-2  
2-2  
2-2  
2-2  
2-3  
2-3  
2-3  
2-3  
2-4  
2-5  
Enviromental  
Processing  
Command  
Interface Modules  
Regulatory Approvals  
Sensing  
Print  
Media  
Ribbon  
Character Font Capabilities  
Barcode Capabilities  
INSTALLATION  
Unpacking & Parts Identification  
Printer Installation  
3-2  
3-3  
Site Location  
3-3  
Installation Requirements  
Cable Connection  
3-3  
3-4  
Media Selection  
3-5  
Ribbon Loading  
3-5  
Media Loading  
3-6  
Operational Mode Selection  
Interface Selection  
3-7  
3-8  
RS232C High-Speed Serial Interface  
IEEE1284 Parallel Interface  
Universal Serial BUS (USB) Adapter  
Local Area Network (LAN) Ethernet  
802.11b Wireless  
3-8  
3-11  
3-12  
3-12  
3-13  
3-16  
3-23  
3-23  
All Interfaces  
Accessories Installation  
Interface Installation  
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PRINTER CONFIGURATION  
Printer Configuration  
Configuration Modes  
User Mode  
4-2  
4-3  
4-3  
Advanced Mode  
4-4  
Parallel Interface Setup Mode  
Serial Interface Setup Mode  
LAN Interface Setup Mode  
USB Interface Setup Mode  
Centronics Interface Setup Mode  
Service Mode  
Factory Mode  
Work Shift Mode  
Hidden Mode  
Download Mode  
4-5  
4-6  
4-7  
4-8  
4-9  
4-10  
4-11  
4-12  
4-13  
4-14  
4-15  
4-16  
4-17  
4-18  
4-19  
4-20  
Boot Download Mode  
Print Cancel Mode  
Default Settings Mode  
Test Print Mode  
Hex Dump Mode  
Menu Definition Tables  
TROUBLESHOOTING  
Error Signal Troubleshooting  
Warning Signal Traoubleshooting  
Troubleshooting Table  
Interface Troubleshooting  
Parallel Interface  
5-2  
5-5  
5-6  
5-8  
5-8  
RS232 Serial Interface  
Universal Serial Bus (USB) Interface  
LAN Ethernet Interface  
Wireless LAN Interface  
Centronics Interface  
5-8  
5-8  
5-9  
5-9  
5-9  
Test Print Troubleshooting  
Hex Dump Mode  
5-10  
5-10  
5-11  
5-12  
Test Label Printing  
Sample Test Label  
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MAINTENANCE  
Cleaning Procedures  
Replacement Procedures  
Fuse  
6-2  
6-3  
6-3  
Print Head  
6-3  
Roller  
6-4  
Adjustment Procedures  
Print Head Alignment  
Print Head Pressure  
Print Head Balance  
Ribbon Guide  
6-5  
6-5  
6-6  
6-7  
6-8  
Label Sensor Positioning  
Operational Adjustments  
Volume  
6-9  
6-10  
6-10  
6-10  
6-10  
6-10  
Pitch  
Offset  
Darkness  
APPENDIX  
Session Connect/Disconnect  
Ready/Busy Timing Charts  
X-On/X-Off Timing Charts  
Printer Dimensions  
7-2  
7-3  
7-4  
7-5  
7-7  
Glossary  
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INTRODUCTION  
• About This Manual  
• General Description  
• Control Features  
Lt408 Operator Manual  
1-1  
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Unit 1: Introduction  
ABOUT THIS MANUAL  
This manual is laid out consistent with the product discussed and provides all of the information required for printer  
maintenance and repair by SATO approved personnel. For the repair technician, this manual is intended to  
compliment, and to be used as an extension of, owner/operator literature.  
This manual also incorporates the use of special information boxes. Examples of these boxes and the type of  
information provided in each, are below.  
WARNING: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY  
RESULT IN PERSONAL INJURY.  
CAUTION: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY  
RESULT IN EQUIPMENT DAMAGE.  
ATTENTION: Provides information that is deemed of special  
importance but will not result in personal injury or product damage if  
unheeded.  
NOTE: Provides helpful hints to assist in performing the tasks at hand.  
LCD DISPLAY: Provides the specific display that should be visible on  
the LCD at that point.  
A comprehensive Table Of Contents provided at the front of this manual facilitates rapid movement within. The  
contents identify the different Units, Chapters, and some Sections. Each references the page number of their  
commencement.  
The pages of this manual have embedded headers and footers to assist the user in identifying his or her exact  
position within the manual. The header provides the unit number followed by its name. The footer identifies the  
product on the left, the page number in the center, and the manual’s part number to the right side of the page.  
Page enumeration is two-part with each separated by a hyphen. The first character set references the Unit and the  
second identifies the page number within that unit. Page numbers begin with the numeral one (1) at the beginning  
of a new unit and ascend sequentially.  
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Unit 1: Introduction  
GENERAL DESCRIPTION  
The SATO Lt408, OEM print engine has been designed and manufactured to meet the needs of the entry-level  
print apply market. The entry-level market can be generally defined as small to mid-sized manufacturers with low  
throughput, light-duty applications. These applications do not require the feature set found on standard OEM print  
engines that usually make capital investment unjustifiable. The Lt408 offers this market the opportunity to  
automate the labeling function with a system specified for their requirements and priced within their reach.  
The Lt408 follows the SATO OEM print engine concept. The print engine, when integrated with an applicator  
system provides low-throughput, light-duty applications with automated, yet affordable, print/apply labeling  
solutions. Because the OEM print engine is a single-piece module, it can be easily and quickly removed for off-line  
servicing or for complete module replacement. Like all SATO OEM print engines, the Lt408 includes an applicator  
interface port to provide the required synchronization and messaging between the printer and the applicator.  
When specified for suitable applications, the SATO Lt408 print engine is designed to provide years of reliable  
labeling operations.  
Center Frame  
Rear Cover  
Power Switch  
Operator Panel  
Side Cover  
Front Cover  
Figure 1-1a, Primary Components  
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Unit 1: Introduction  
Cover Open Sensor  
Potentiometer Access  
Ribbon Rewind Spindle  
Ribbon Supply Spindle  
Ribbon Roller  
Print Head Latch  
Media Guide  
Front Platen Roller  
Feed Roller  
Dispenser Bar  
Pressure Plate Release Knob  
Label Sensor Adjustment Knob  
Print Head Release Knob  
Figure 1-1b, Primary Components  
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Unit 1: Introduction  
CONTROL FEATURES  
This chapter identifies the interactive control features of the printer. These functions are defined generally here.  
More specific explanations will be found throughout this manual on how to use them.  
FUNCTION  
LINE  
ENTER  
LCD DISPLAY  
CANCEL  
FEED  
Figure 1-2, Operator Panel  
OPERATOR PANEL FEATURES  
LED  
DEFINITION  
POWER  
ONLINE  
LABEL  
Illuminates green when the printer is powered on. Terminates when powered off.  
Illuminates green when the printer is in an online state. Terminates when the printer goes offline.  
Off = Normal state.  
Red Constant = When a Label Error has occurred.  
RIBBON  
Off = Normal state.  
Red Flashing = Ribbon supply is low.  
Red Constant = When a Ribbon Error has occurred.  
KEYS  
DEFINITION  
LINE  
Moves the printer from an online to offline state and vise-versa. Has other special functions as  
identified in flow charts through this manual where applicable.  
FEED  
Advances the label media when pressed. Has other special functions as identified in flow charts  
through this manual where applicable.  
FUNCTION  
ENTER  
Pressing steps the LCD back to a previous menu. Has other special functions as identified in flow  
charts through this manual where applicable.  
Used to select a menu option and to advance the menu screen accordingly. Has other special  
functions as identified in flow charts throughout this manual where applicable.  
CANCEL  
ARROWS  
Pressing steps the LCD back to a previous menu. Has other special functions as identified in flow  
charts through this manual where applicable.  
Allows the operator to scroll through various menus and menu options. Has other special  
functions as identified in flow charts through this manual where applicable.  
POTENTIOMETERS  
DEFINITION  
VOLUME  
PITCH  
Allows volume control of the printer’s audible alarm.  
For adjusting the pint position.  
OFFSET  
DARKNESS  
Adjusts the peel or dispense stop position.  
Adjusts print density resulting in a lighter or darker image.  
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TECHNICAL DATA  
• Physical Characteristics  
• Power  
• Enviromental  
• Processing  
• Print  
• Media  
• Ribbon  
• Sensing  
• Interface Modules  
• Character Font Capabilities  
• Barcode Capabilities  
• Regulatory Approvals  
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Unit 2: Technical Data  
PHYSICAL CHARACTERISTICS  
Width  
12.99 Inches (330 mm)  
Height  
Depth  
Weight  
10.63 Inches ( 270 mm)  
10.67 Inches ( 271 mm)  
21.38 Pounds (9.7 Kg)  
POWER  
Input Voltage  
100-240 Volts AC +/- 10%, 50/60 Hertz +/-5%  
180 Watts (operating)  
Power Consumption  
ENVIRONMENTAL  
Operating Temperature  
Storage Temperature  
Storage Humidity  
4 to 104°F (5° to 40°C)  
-4 to 140°F (-20° to 60°C)  
15 to 85% RH Non-Condensing  
15 to 85% RH Non-Condensing  
Operating Humidity  
PROCESSING  
CPU  
32 Bit RISC  
4 Megabytes  
16 Megabytes  
32 Kilobytes  
FLash ROM  
SDRAM  
FRAM  
Receive Buffer  
2.95 Megabytes  
COMMAND  
SATO Barcode Printer Language (SBPL)  
Intelligent Command  
Standard  
Non-Standard  
N/A  
INTERFACE MODULES  
Enhanced Parallel Port  
IEEE1284 (ECP Compatible)  
RS232C (9600 to 57,600 bps)  
RS422/485 (9600 to 57600 bps)  
Serial Port  
Universal Serial Bus  
LAN  
USB Adapter (12 Mbps)  
10BASE-T/100BASE-TX Automatic Switching  
802.11B Wireless Wi-Fi  
Ethernet (Wireless LAN)  
Centronics Parallel Port  
Centronics  
REGULATORY  
Safety  
MET, cMET, NEMKO, CCC  
VCCI (Class B), FCC (Class B), EN 55022 (Class B)  
International Energy Star  
Radiant Noise  
Efficiency  
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Unit 2: Technical Data  
SENSING  
Gap  
Adjustable  
Adjustable  
Enable/Disable  
Constant  
Reflective Eye-Mark  
Ribbon Near End  
Media Out  
Cover Open  
Constant  
PRINT  
Method  
Direct Thermal / Thermal Transfer  
2, 3, 4, 5, 6 Inches Per Second (50.8-152.4 mm)  
.0049 Inches (.125 mm)  
Maximum Speed (selectable)  
Print Module (dot size)  
Resolution  
203 Dots Per Inch (8 dpmm)  
Maximum Print Width  
Maximum Print Length  
4.10 Inches (104 mm)  
49.17 Inches (1249 mm)  
MEDIA  
Media Width: 1.00 to 4.41 Inches (25.4-112 mm)  
Media Width with Backing Paper: 1.125 to 4.53 Inches (28.6-115 mm)  
Width  
Media Length: 0.59 to 49.29 Inches (15-1252 mm)  
Media Length with Backing Paper: 0.71 to 49.41 Inches (18-1255 mm)  
Length (Pitch)  
Roll  
Type  
Eye-Mark or Gap  
Thickness  
0.003 to 0.010 Inches (0.08 - 0.26 mm)  
RIBBON  
Minimum: 0.98 Inches (25 mm)  
Maximum: 4.37 Inches (111 mm)  
Width  
Length  
1476 Feet (450 M)  
Face In / Face Out.  
3.34 Inches (85 mm)  
1 Inch (25.4 mm)  
Wound  
Roll Diameter  
Core Diameter  
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Unit 2: Technical Data  
CHARACTER FONT CAPABILITIES  
MATRIX FONTS  
XU  
5 dots W x 9 dots H (Helvetica)  
XS  
17 dots W x 17 dots H (Univers Condensed Bold)  
24 dots W x 24 dots H (Univers Condensed Bold)  
15 dots W x 22 dots H  
XM  
OA Font (OCR-A)  
OB Font (OCR-B)  
20 dots W x 24 dots H  
AUTO SMOOTHING FONTS  
XB  
XL  
48 dots W x 48 dots H (Univers Condensed Bold)  
48 dots W x 48 dots H (Sans Serif)  
VECTOR FONT  
Proportional or Fixed Spacing  
Font Size 50 x 50 dots to 999 x 999 dots  
Helvetica, 10 Font Variations  
AGFA RASTER FONTS  
A Font  
B Font  
CG Times, 8 to 72 pt.  
CG Triumvirate, 8 to 72 pt.  
DOWNLOADABLE FONTS  
N/A  
CHARACTER CONTROL  
Expansion up to 12 x in either the X or Y coordinates.  
Character Pitch Control  
Line Space Control  
Journal Print Facility  
0, 90, 180, and 270 Degree Rotation  
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Unit 2: Technical Data  
BAR CODE CAPABILTIES  
UPC A/E  
JAN 8/13  
EAN 8/13  
Code 39  
Code 93  
Code 128  
Interleaved 2 of 5  
Industrial 2 of 5  
Matrix 2 of 5  
Bookland  
Linear Bar Codes  
RSS-14  
MSI  
POSTNET  
UCC/EAN 128  
NW-7 (Codabar)  
QR Code  
Data Matrix  
Maxi Code  
Two Dimemsional  
PDF417  
Synthetic Symbol  
Ratios  
1:2, 1:3, 2:5, User definable bar widths  
4 to 999 dots, User progammable  
Bar Height  
Rotation  
0, 90, 180, and 270 Degrees  
Sequential Numbering  
Expansion Ratio of Character  
Graphics  
Sequential numbering of both numerics and bar codes  
Height: 1-12 times, Width: 1-12 times  
Full dot addressable graphics, SATO Hex/Binary, BMP or PCX formats  
Form overlay for high-speed editing of complex formats  
Form Overlay  
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INSTALLATION  
• Unpacking & Parts Identification  
• Printer Installation  
• Operational Mode Selection  
• Interface Selection  
• Accessories Installation  
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Unit 3: Installation  
UNPACKING & PARTS IDENTIFICATION  
Unpack the printer as directed in the folowing procedure.  
1. Place the shipping container (box) upright on a stable, flat surface.  
2. Open the box, remove any loose items and the first layer of packing material.  
3. Carefully lift the printer and accessories from the box and place them on a stable, flat surface.  
4. Remove the plastic covers from the packed items and visually inspect for physical damage.  
5. Ensure all components are present as dictated on the Packing List.  
6. Report damaged property to the shipping carrier.  
Accessory Box  
Printer  
Cushion  
Shipping Box  
Figure 3-1, Unpacking  
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Unit 3: Installation  
PRINTER INSTALLATION  
This chapter provides guidance on how to station, connect, and load the printer once unpacked. Following printer  
setup, proceded to the next chapter for information on interface selection.  
SITE LOCATION  
•
•
•
•
Stationed away from hazardous materials.  
Stationed within an enclosed structure that conforms to the printer’s enviromental requirements.  
Stationed within operational distance of the host based on interface specifications.  
Stationed to allow unimpeded access to the printer for operation, loading, and maintenance.  
INSTALLATION REQUIREMENTS  
The printer has five bores in its center frame for the purpose of mounting to a support structure. Refer to the  
following list of mounting requirements.  
•
•
•
The support structure must be firmly secured to the floor or production machinery.  
The support structure must be sturdy and stable so as to prevent unnecessary movement or vibration.  
The printer is to be mounted to the support structure using attaching hardware design to accommodate the  
printer’s weight, as well as, the prevailing operational and enviromental conditions within the facility.  
•
•
•
A power supply recepticle or junction box is to be properly secured within regulated proximity to the printer.  
The power supply is to be metered condusive to the printer’s design requirements.  
The printer must be installed so that its output side is within the designated distance and height relative to the  
applicator.  
•
Media supply dispensers must be mounted or placed with operational distance of the printer’s input side.  
NOTE: Figures 3-2 and 3-3 are to be used as instructional displays only and are not to  
be literally interpretted as precise examples.  
Printer  
Applicator  
Packaging  
Production Line  
Figure 3-2, Typical Printer/Applicator Process  
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Unit 3: Installation  
Figure 3-3, Printer Mounting  
Host Computer  
Breaker Box  
Applicator  
OR  
Power Cord  
Interface Cable  
EXT Interface  
Printer  
Interface Card  
Figure 3-4, Printer Connection  
ATTENTION: Figure 3-4 displays the printer interfaced with a host computer.  
However, the printer may also be interfaced with a PLC, keyboard, scanner, etc.  
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Unit 3: Installation  
MEDIA SELECTION  
The size and type of labels to be printed should have been taken into consideration before printer purchase.  
Ideally, the media width will be equal to, or just narrower than, the print head. Using media that does not cover the  
print head will allow the platen roller to tread upon its surface resulting in premature wear. The media edge will also  
wear a groove in the platen roller affecting print quality.  
There are two types of media that may be used: thermal transfer and direct thermal. Thermal transfer media  
requires the use of ribbon stock for print application. In such a scenario, it is the ribbon stock (carbon paper) that  
contains the ink that will be transfered to the media.  
Direct thermal media has thermally reactive material embedded within and is brought to the surface through heat  
penetration by print head contact. Only load ribbon stock into the printer if that media type is to be used.  
RIBBON LOADING  
To load ribbon stock, unlatch the print head and remove exhausted ribbon stock if applicable. Insert an unused  
ribbon roll, with ribbon core, fully onto the ribbon supply boss (left) and an empty core onto the ribbon rewind boss  
(right). Route the ribbon’s free end around the print assembly and tape it to the blank core on the rewind boss.  
Rotate the core a couple of times while holding the boss stationary to take up take up slack. Refer to Figure 3-5 for  
visual assistance.  
WARNING: AVOID PHYSICAL CONTACT WITH THE PRINT HEAD TO PREVENT  
BURNED FINGERS/HANDS AND COMPONENT DAMAGE.  
NOTE: Properly installed ribbon stock will be oriented so that its dull, ink side is facing  
the printer chassis while the ribbon is dispensed and taken up on the right side of  
each roll. The non-ink side of the riibon stock is the shiniest of the two surfaces.  
Power Switch  
Ribbon Core  
Ribbon Boss  
Print Assembly  
Ribbon Stock  
Label Sensor  
Platen Roller  
Label Media  
Media Guide  
Printer Chassis  
Pressure Roller Release  
Pressure Roller  
Paper Backing  
Figure 3-5, Ribbon & Media Loading  
3-5  
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Unit 3: Installation  
MEDIA LOADING  
To load label media, unlatch the print head and remove any remnants that may exist of the prior media supply.  
Feed the free end of the media from the printer’s left side, beneath the shaft of the media guide, between the upper  
and lower halves of the label sensor, across the top of all forthcoming rollers, and through to protrude six or more  
inches beyond the printer chassis.  
Ensure the media is flush against the printer’s back side (toward the center wall) and then adjust the media guide  
inward until it almost makes contact with the media’s backing paper.  
Remove all labels from the backing paper that extend beyond the printer chassis and relatch the print head.  
Lift upward on the pressure roller release knob (purple) and allow the pressure roller plate to fall to a vertical  
position. Route the backing paper’s free end around the front of the printer chassis, beneath the front platen roller  
and onward between the second platen roller and the pressure roller. Pull the free end of the backing paper to  
remove all slack while lifting the pressure plate until latched. Refer to Figures 3-5 and 3-6 for visual assistance.  
WARNING: AVOID PHYSICAL CONTACT WITH THE PRINT HEAD TO PREVENT  
BURNED FINGERS AND HANDS.  
NOTE: Properly installed label media will be oriented so that the label side is upward  
and the backing paper is downward resting upon the printer chassis.  
NOTE: Refer to the Printer Configuration unit of this manual for media configuration  
instructions and the Adjustment chapter of the Maintenance unit for label sensor  
adjustment instructions as necessary.  
Ribbon Boss  
Print Head Latch  
Guide Shaft  
Center Wall  
Label Media  
Media Guide  
Pressure Roller Release  
Figure 3-6, Media Loading  
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Unit 3: Installation  
OPERATIONAL MODE SELECTION  
There are two modes of printer operation: Dispense or Continuous. The difference between the two is the way that  
the label and paper backing is ejected. Before printer configuration, one must determine which mode will be used.  
This chapter identifies and defines the functional differences between the two.  
DISPENSE MODE  
With this method of operation, after printing, the printer feeds the first (outermost) label so that it is fully extended  
out of the printer’s front for dispensing. Printing of the next label will not begin until the prior printed label has been  
removed. This mode of operation is specifically suited for the use of automated machinery to remove the printed  
and dispensed label to apply to packaging, etc.  
Upon removal of the prior printed label, the printer repositions the media so that the next label in line may be  
printed, then prints. The before-mentioned cycle, repeats for each consecutive label.  
Printer configuration for the backfeed function may be found in the Advanced Mode of the Configuration unit of this  
manual. Refer to the Table of Contents for the page number.  
CONTINUOUS MODE  
With this method of operation, the media remains in position for printing at all times. To do so, means that the  
previous printed label is never in proper position for dispensing and thusly, must be manually removed form the  
printer rather than through the application of automated machinery.  
Printer configuration for Continuous mode of operation may be found in the Advanced Mode of the Configuration  
unit of this manual. Refer to the Table of Contents for the page number.  
ATTENTION: Refer to the Printer Configuration unit of this manual to program the  
printer’s internal memory to suit individual needs using the printer’s integrated menu  
options. Refer to the Programming Reference document to remotely program the  
printer’s features and functions through a host system.  
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Unit 3: Installation  
INTERFACE SELECTION  
This unit presents the printer interface types and their specifications. These specifications include detailed  
information to assist in the selection of the most appropriate method for the printer to interface with the host. The  
five acceptable interface methods are:  
•
•
•
•
•
RS232C High-Speed Serial  
IEEE1284 Parallel  
Universal Serial Bus (USB)  
Local Area network (LAN) Ethernet  
802.11b Wireless  
Following the selection of the desired interface, proceed to the next unit for instructions on how to Configure the  
printer for that interface type.  
WARNING: NEVER CONNECT OR DISCONNECT INTERFACE CABLES (OR USE  
A SWITCH BOX) WITH POWER APPLIED TO EITHER THE HOST OR THE  
PRINTER. THIS MAY CAUSE DAMAGE TO THE INTERFACE CIRCUITRY IN THE  
PRINTER/HOST AND IS NOT COVERED BY WARRANTY.  
NOTE: Some hosts monitor the Request-To-Send (RTS) signal (pin 4 of 25) to  
determine if the printer is ready to receive data. Since the printer does not generate  
this signal, the RTS line must be held true (high) in order to allow communication. This  
can be performed by connecting the RTS pin to the Clear-To-Send (CTS) signal (pin 5  
of 25).  
Figure 3-7, Interface Installation  
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Unit 3: Installation  
RS232C HIGH-SPEED SERIAL INTERFACE  
INTERFACE SPECIFICATIONS  
Asynchronous ASCII  
Half-duplex communication  
Bi-Directional Communication  
Data Transmission Rate  
Transmission Form  
Data Length  
9600, 19200, 38400, 57600 bps  
Start, b1, b2, b3, b4, b5, b6, b7, b8, Stop (b8 will be omitted if using 7 bit oriented)  
7 or 8 bit (selectable)  
Stop Bit  
1 or 2 bit (selectable)  
Parity Bit  
ODD, EVEN, NONE (selectable)  
Codes Used  
ASC II Character Codes: 7 bits, Graphics: 8 bits  
STX (02H), ETX (03H), ACK (06H), NAK (15H)  
DB-25S Male (equivalent)  
Control Codes  
Connector (Printer Side)  
Cable Connector  
Cable Length  
Signal Levels  
Protocol  
DB-25P Female (equivalent)  
5 meters or less.  
High = +5V to +12V, Low = -5V to -12V  
Ready/Busy, X-On/X-Off, Protocol for Driver, Status4  
DIPSWITCH SETTINGS  
SETTINGS  
SWITCH COMPONENT  
ON  
7 Bits  
8 Bits  
1
Data Bit  
OFF  
2
3
ON  
ON  
Reserved  
ODD  
2 & 3  
Parity  
ON  
OFF  
ON  
OFF  
OFF  
EVEN  
NONE  
2 Bits  
OFF  
ON  
4
Stop Bit  
Baud Rate  
OFF  
1 Bit  
5
6
ON  
ON  
OFF  
OFF  
7
ON  
OFF  
ON  
OFF  
8
57600 bps  
38400 bps  
19200 bps  
9600 bps  
5 & 6  
ON  
ON  
OFF  
OFF  
ON  
OFF  
ON  
OFF  
Reserved: Status2 & 3 (when compatible mode is OFF)  
Protocol for Driver, Status5  
X-ON/X-OFF  
7 & 8  
Protocol  
Ready/Busy  
Figure 3-8, Serial Connector Pin Assignments  
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Unit 3: Installation  
READY/BUSY INTERFACE SIGNALS  
SIGNAL DEFINITION  
PIN  
DIRECTION  
1
2
Reference  
FG (Frame Ground)  
To Host  
TD (Transmit Data) - Data from the printer to the host computer. Sends X-On/X-Off characters  
or status data (bi-directional protocols).  
3
4
To Printer  
To Host  
RD (Receive Data) - Data to the printer from the host computer.  
RTS (Request to Send) - Used with Ready/Busy flow control to indicate an error condition.  
RTS is high and remains high unless the print head is open (in this case, RTS would return to  
the high state after the print head is closed and the printer is placed back on-line) or an error  
condition occurs during printing (e.g., ribbon out, label out).  
5
6
To Printer  
To Printer  
CTS (Clear to Send) - When this line is high, the printer assumes that data is ready to be  
transmitted. The printer will not receive data when this line is low. If this line is not being used,  
it should be tied high (to pin 4).  
DSR (Data Set Ready) - When this line is high, the printer will be ready to receive data. This  
line must be high before data is transmitted. If this line is not being used, it should be tied high  
(to pin 20).  
7
Reference  
SG (Signal Ground)  
20 To Host  
DTR (Data Terminally Ready) - This signal applies to Ready/Busy flow control. The printer is  
ready to receive data when this pin is high. It goes low when the printer is off-line, either  
manually or due to an error condition, and while printing in the single job buffer mode. It will  
also go low when the data in the buffer reaches the buffer near full level.  
READY/BUSY CABLE REQUIREMENTS  
DB9 DB25  
HOST  
DIRECTION  
DB25  
PRINTER  
1
2
3
8
4
6
5
1
3
FG (Frame Ground)  
RD (Receive Data)  
Bi-Directional  
To Host  
1
2
3
4
5
6
7
FG (Frame Ground)  
TD (Transmit Data)  
2
TD (Transmit Data)  
To Printer  
RD (Receive Data)  
5
CTS (Clear To Send)  
DTR (Data Terminal Ready)  
DSR* (Data Set Ready)  
SG (Signal Ground)  
To Printer DB9-6  
To Printer DB9-4  
To Host  
RTS (Request To Send)  
DSR (Data Set Ready)  
DTR (Data Terminal Ready)  
SG (Signal Ground)  
20  
6
7
Bi-Directional  
* This connection at the host side of the interface would depend upon the pin that is being used as the Ready/Busy signal by  
the driving software. Typically, on a PC, it would be either CTS (pin5) or DSR (pin 6) on a DB-25 connector.  
X-ON/X-OFF CABLE REQUIREMENTS  
Communicates with the host to determine if the printer is ready to receive data by sending “XON” (HEX 11H) or “XOFF” (HEX  
13H) code to the TD line. The single and multiple item buffers are switchable in the Interface Mode of the printer.  
DB9 DB25  
HOST  
DIRECTION  
DB25  
PRINTER  
1
2
3
5
1
3
2
7
FG (Frame Ground)  
RD (Receive Data)  
TD (Transmit Data)  
SG (Signal Ground)  
Bi-Directional  
To Host  
1
2
3
7
FG (Frame Ground)  
TD (Transmit Data)  
RD (Receive Data)  
SG (Signal Ground)  
To Printer  
Bi-Directional  
NOTE: Depending on the host used, it may be required to loop CS and RS  
(maintaining at high-level) on the host side. For more information, refer to the host  
computer documentation.  
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Unit 3: Installation  
IEEE1284 PARALLEL INTERFACE  
The parallel interface is a plug-in module that can be installed by the user and conforms to IEEE1284  
specifications. It automatically detects the IEEE1284 signals and operates in the high speed mode. If the  
IEEE1284 signals are not detected, it will operate in the slower standard Centronics mode. For this reason, an  
interface cable and host interface conforming to the IEEE1284 specification must be present to fully utilize the  
speed capabilities. This interface also operates bi-directionally and can report the status of the printer back to the  
host.  
SPECIFICATIONS  
Printer Connector  
Cable Connector  
Cable  
AMP 57-40360 DDK (or equivalent)  
AMP 57-30360 DDK (or equivalent)  
1.5 meter or less  
Signal Level  
Data Stream  
High = +2.4V to +5.0V, Low = 0V to -0.4V  
<ESC>A . . Job#1 . . <ESC>Z<ESC>A . . Job#n . . <ESC>Z  
Figure 3-9, Parallel Connector Pin Assignments  
PIN ASSIGNMENTS  
PIN  
SIGNAL  
DIRECTION  
PIN  
SIGNAL  
DIRECTION  
1
2
Strobe  
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7  
Data 8  
ACK  
To Printer  
To Printer  
To Printer  
To Printer  
To Printer  
To Printer  
To Printer  
To Printer  
To Printer  
To Host  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
Strobe Return  
Data 1 Return  
Data 2 Return  
Data 3 Return  
Data 4 Return  
Data 5 Return  
Data 6 Return  
Data 7 Return  
Data 8 Return  
ACK Return  
Busy Return  
PE Return  
Reference  
Reference  
Reference  
Reference  
Reference  
Reference  
Reference  
Reference  
Reference  
Reference  
Reference  
Reference  
From Host  
To Host  
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
Busy  
To Host  
Ptr Error  
Select  
AutoFD1  
To Host  
To Host  
INIT  
To Host  
Fault  
Not Used  
Not Used  
Not Used  
Not Used  
Logic Gnd  
FG  
Frame Gnd  
To Host  
+5V (z=24k ohm)  
SelectIn1  
From Host  
1 Signals required for ieee 1284 mode.  
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Unit 3: Installation  
UNIVERSAL SERIAL BUS (USB)  
The Universal Serial Bus (USB) interface is a Plug-In Interface Module that can be installed by the user. It requires  
a driver (shipped with each printer that has the interface installed) that must be loaded onto the PC and configured  
to support USB peripherals using Windows 2000 or above. Details for loading the USB driver are contained in the  
USB Interface Manual that is shipped with each printer with a USB Optional interface installed. Up to 127 devices  
may be connected to a USB port using powered hubs.  
ATTENTION: This Interface Type Is Not Compatible With Windows 98 Or Windows  
Me.  
SPECIFICATIONS  
Printer Connector  
Cable  
USB Type B Plug  
10 feet (3 m) maximum  
Windows 2000 or above with USB Port  
BUS Power through cable  
+5 V at 80 ma  
Host  
Power Supply  
Power Consumption  
LOCAL AREA NETWORK (LAN) ETHERNET  
A Local Area Network (LAN) interface is an optional Plug-In Interface Module that can be installed by the user. It  
requires a driver shipped with each printer that has the interface installed. The driver that must be loaded onto the  
host computer and configured to run one of the supported network protocols using a 10Base-T or 100Base-TX  
LAN connection. Details for loading the LAN driver are contained in the LAN Interface Manual that is shipped with  
each printer with a LAN Optional interface installed.  
SPECIFICATIONS  
Connector  
Cable  
RJ-45 Receptacle  
10/100BaseT Category 5  
100 meters or less  
Cable Length  
Power Supply  
Protocol  
Powered from printer  
Status3 return  
Protocol for Driver (cyclic response mode)  
Protocol for Driver (ENQ response mode)  
Status5 return  
IP Address  
0.0.0.0 to 255.255.255.255  
0.0.0.0 to 255.255.255.255  
0.0.0.0 to 255.255.255.255  
Subnet Mask  
Gateway Address  
DIPSWITCH SETTINGS  
SETTING  
SWITCH  
1
2
3
4
Reserved (setup prohibited).  
LAN board EEPROM initialization (configuration).  
Print configuration details on a label.  
Print a self-diagmosis of the board onto a label.  
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Unit 3: Installation  
SOFTWARE SPECIFICATIONS  
Corresponding Protocol  
Network Layer  
TCP/IP  
ARP, RARP, IP, ICMP  
TCP, UDP  
Session Layer  
Application Layer  
LPD, FTP, TELNET, BOOTP, DHCP  
NOTE: Print data can be sent by LPR and FTP of TCP/IP and dedicated socket protocol. Printer status is obtainable by  
dedicated socket protocol.  
NOTE: In the TCP/IP protocol enviroment, LPD and FTP are provided for printing; TELNET for variable setup; ARP, RARP,  
and BOOTP/DHCP for address setup.  
LPD protocol complies with RFC1179 and handles the list of logical printer name as queue name such as lp, sjis, euc. In  
addition, a banner page can be printed by a proper setup.  
When sending the job by LPR, the transmission order of data file/control file within the job will not affect print operation. In  
addition, if the banner page is specified, it will be added to each data file. Job deletion by LPR is not available.  
FTP protocol complies with RFC959 and handles the list of logical printer name as a transfer directory. File transfer to this  
directory executes print operation. It is possible to specify ASCII(A), Binary(I) and TENEX(L8) as transfer mode - although the  
mode difference is dependent on the client. A banner page may be printed with a proper setup.  
TELNET Complies with RFC854. This operation consists of interactive menu form and enables change and reference of  
internal setup, and to display status. To change the setup, enter “root” user and password at the time of login. Default of root  
pasword is set as null (linefeed only).  
802.11B WIRELESS  
The wireless print server provides easy printer interface with 802.11b Wi-Fi compliant networks free of wired  
connections. Each printer is shipped with an integrated driver and interface installed. The driver must be loaded  
onto the host computer and configured to run one of the supported protocols.  
SPECIFICATIONS  
Variable Data Rates  
Frequency Band  
Wired Equivalent Privacy  
Sensitivity  
11, 5.5, 2 and 1 Mbps  
2.4 GHz ISM Band  
128 bit, 64 bit (compatible with 40bit), none  
(typ, AAWGN, 8E-2 PER): -91dBm at 1Mbps, -88dBm at 2 Mdps, -87dBm at 5.5Mbps, -  
84dBm at 11Mbps.  
Range  
100m indoors, 300m outdoors  
Protocols  
Protocol  
TCP/IP, IPX/SPX, Direct Mode IPX/IP, DLC/LLC, NetBEUI, NetBIOS/IP  
Status3 return  
Protocol for Driver (cyclic response mode)  
Protocol for Driver (ENQ response mode)  
Status5 return  
IP Address  
0.0.0.0 to 255.255.255.255  
Subnet Mask  
Gateway Address  
Communication Mode  
SSID  
0.0.0.0 to 255.255.255.255  
0.0.0.0 to 255.255.255.255  
802.11 Ad hoc, Ad hoc, Infrastructure  
Optional alphanumeric character string (up to 32 characters)  
01 to 04  
Channels  
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Unit 3: Installation  
DIPSWITCH SETTINGS  
The dipswitches serve to initialize the configuration saved on the Wireless-LAN board, print the configuration, and make a self-  
diagnosis. To communicate with the host,set the communication mode by through switches 5 and 6, then set the remaining  
switches to the OFF position.  
Print of configuration and self-diagnsis are operable only on the screen after turning on the printer. Ensure all switches are in  
the OFF position when operating the printer.  
SWITCH  
SETTING  
1
2
3
4
Reserved (setup prohibited).  
LAN board EEPROM initialization (configuration).  
Print configuration details on a label.  
Print a self-diagmosis of the board onto a label.  
5
6
ON  
ON  
Reserved.  
Ad hoc  
5 & 6  
ON  
OFF  
ON  
OFF  
OFF  
Infrastructure  
802.11 Ad hoc  
OFF  
NOTE: The communication mode may be set within the printer’s Interface Mode. Go to [Communication] of the Interface Mode  
to enable setup by either the dipswitches or through the Interface Mode.  
LED INDICATOR STATUS  
INDICATOR 1 INDICATOR 2 INDICATOR 3  
DESCRIPTION  
ON  
ON  
OFF  
ON  
OFF  
OFF  
ON  
Weak Signal (1-50%)  
Moderate Signal (50-75%)  
Strong Signal (75-100%)  
802.11 Ad hoc  
ON  
ON  
OFF  
OFF  
OFF  
ON  
ON  
OFF  
Ad hoc  
SOFTWARE SPECIFICATIONS  
Corresponding Protocol  
Network Layer  
TCP/IP  
ARP, RARP, IP, ICMP  
TCP, UDP  
Session Layer  
Application Layer  
LPD, FTP, TELNET, BOOTP, DHCP  
NOTE: Print data can be sent by LPR and FTP of TCP/IP and dedicated socket protocol. Printer status is obtainable by  
dedicated socket protocol.  
NOTE: In the TCP/IP protocol enviroment, LPD and FTP are provided for printing; TELNET for variable setup; ARP, RARP,  
and BOOTP/DHCP for address setup.  
LPD protocol complies with RFC1179 and handles the list of logical printer name as queue name such as lp, sjis, euc. In  
addition, a banner page can be printed by a proper setup.  
When sending the job by LPR, the transmission order of data file/control file within the job will not affect print operation. In  
addition, if the banner page is specified, it will be added to each data file. Job deletion by LPR is not available.  
FTP protocol complies with RFC959 and handles the list of logical printer name as a transfer directory. File transfer to this  
directory executes print operation. It is possible to specify ASCII(A), Binary(I) and TENEX(L8) as transfer mode - although the  
mode difference is dependent on the client. A banner page may be printed with a proper setup.  
TELNET Complies with RFC854. This operation consists of interactive menu form and enables change and reference of  
internal setup, and to display status. To change the setup, enter “root” user and password at the time of login. Default of root  
pasword is set as null (linefeed only).  
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Unit 3: Installation  
Figure 3-10, Socket Connection Diagram  
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Unit 3: Installation  
ALL INTERFACES  
RECEIVE BUFFER  
The data stream is received from the host to the printer one job at a time. This allows the software program to  
maintain control of the job print queue so that it can move a high priority job in front of ones of lesser importance.  
A multiple job buffer allows the printer to continuously receive print jobs while compiling and printing other jobs at  
the same time. It acts much like a Print buffer to maximize the performance of the host and the printer.  
The printer receives and prints one job at a time. If a print job exceeds the buffer size, transmission will be rejected  
by the printer. Flow control protocols to throttle transmission are not used. Error conditions that occur during the  
Print Data transmission will cause the printer to return a NAK.  
ACK/NAK PROTOCOL  
Bi-Directional ACK/NAK protocol is used for error control. In a normal transmission sequence when the  
transmission is received, the printer will return an ACK (06H) signifying that it was received without a transmission  
error. After the transmission command structure has been analyzed, a status byte is returned to the host. This  
status byte informs the host of the validity of the command structure.  
If the command structure is error free, the printer proceeds with the print operation. When the print operation is  
completed, a Printer Status message is returned to the host. If an error was detected during the initial transmission  
sequence, a NAK (15H) will be returned signalling to the host that the received transmission contained errors and  
must be resent. If the returned Status byte indicates a command structure error, the error must then be corrected  
before the print data is resent to the printer.  
A valid transmission to the printer must be bounded by an STX/ETX pair, with the STX (02H) signifying the start of  
the Print Data and ending with an ETX (03H) signifying the end.  
STATUS5 RETURN  
This communication protocol is designed for the purpose of monitoring and controlling print data status in the host  
and featuring various functions.  
INTERFACE SIGNALS  
PIN  
DIRECTION  
SIGNAL DEFINITION  
1
2
3
7
Reference  
FG (Frame Ground)  
To Host  
TD (Transmit Data) - Data from the printer to the host computer.  
RD (Receive Data) - Data to the printer from the host computer.  
SG (Signal Ground)  
To Printer  
Reference  
CABLE REQUIREMENTS  
Depending on the host used, it may need to loop CS and RS (maintaining at high level) on the hose side. For additional  
information, refer to the host computer documentation.  
DB9 DB25  
HOST  
DIRECTION  
DB25  
PRINTER  
1
2
3
5
1
3
2
7
FG (Frame Ground)  
RD (Receive Data)  
TD (Transmit Data)  
SG (Signal Ground)  
Bi-Directional  
To Host  
1
2
3
7
FG (Frame Ground)  
TD (Transmit Data)  
RD (Receive Data)  
SG (Signal Ground)  
To Printer  
Bi-Directional  
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Unit 3: Installation  
RECEIVE BUFFER CONTROL  
Causes For Receive Buffer Near Full  
Release Of Receive Buffer Near Full  
Receive buffer near full occurs when the remaing free space of the buffer drops to  
0.95MB of 2.95MB capacity or when the remaining free space is available for storing  
50 of 500 items in the history buffer.  
Receive buffer near full can be released when the remaining free space rises to  
1.95MB or when the remaining free space is available for storing 200 items in the  
history buffer.  
STATUS5 TIMING CHARTS  
NORMAL PROCESS  
(Figure 3-11a)  
CANCEL PROCESS  
(Figure 3-11b)  
ERROR PROCESS  
(Figure 3-11c)  
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Unit 3: Installation  
STATUS5 TIMING CHARTS  
PRINT PROCESS  
(Figure 3-11d)  
COMMAND PROCESS  
(Figure 3-11e)  
BCC ERROR PROCESS  
(Figure 3-11f)  
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Unit 3: Installation  
EXTERNAL SIGNAL  
The external signal interface is designed to connect the printer to an applicator. Proceed to the printer’s Advanced  
Mode for various setup activities related to the external signal.  
There are two connector types available for the external signal interface, one with a 14-pin connector and the other  
with a 25-pin connector.  
SPECIFICATIONS  
Signal Level  
High: +2.4 to +5.0V, Low: +0.0 to +0.4V  
Enable/Disable in the Advanced Mode.  
Issuing/Reissuing EXT signal  
Switching EXT signal  
Switching jumper connector to enable +24V output by 24V and 27V power supplies.  
When using 24V power supply: Short IN 24V side by jumper connector  
When using 27V power supply: Short IN 27V side by jumper connector.  
Signal Types  
Type I  
Print end signal (PREND) is “low” before printing labels, “high” after  
completion of print, and “low” 20 miliseconds later.  
Type II  
Type III  
Type IV  
Print end signal (PREND) is “high” before printing labels, “low” after  
completion of print, and “high” 20 miliseconds later.  
Print end signal (PREND) is “low” before printing labels, “high” from start to  
end of print, and “low” upon completion of print.  
Print end signal (PREND) is “high” before printing labels, “low” from start to  
end of print, and “high” upon completion of print.  
14-PIN CONNECTOR ASSIGNMENTS  
PIN  
SIGNAL NAME  
DIRECTION  
LEVEL  
MAX CURRENT  
1
2
Paper End  
Ground  
Output  
--  
Low  
--  
5V, 400mA  
--  
3
Ribbon End  
Machine Error  
Print Start (PRIN)  
Print End (PREND)  
Reprint (PRIN2)  
EXT5V_IN  
Online  
Output  
Output  
Input  
Output  
Input  
Input  
Output  
Output  
--  
High  
Low  
Low  
Low  
Low  
5V, 400mA  
4
5V, 400mA  
5
High: high impedance, Low: -15mAor more, 0V  
6
5V, 400mA  
7
High: high impedance, Low: -15mAor more, 0V  
8
5V  
9
Low  
Low  
--  
5V, 400mA  
10  
11  
12  
13  
14  
Ribbon Near End  
--  
5V, 400mA  
--  
--  
--  
--  
+24V  
--  
--  
+5V  
--  
--  
FG  
--  
--  
Choose from Type I to Type IV for PREND (the output signal for Pin 6).  
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Unit 3: Installation  
Figure 3-12, Input/Output Circuit Diagram  
Figure 3-13, 14-Pin Connector Assignments  
INPUT SIGNAL WAVE FORM  
START PRINTING  
(Figure 3-14a)  
REPRINTING  
(Figure 3-14b)  
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Unit 3: Installation  
OUTPUT SIGNAL WAVE FORM  
BASIC OPERATION  
(Figure 3-15a)  
PAPER END  
(Figure 3-15b)  
RIBBON END  
(Figure 3-15c)  
MACHINE ERROR  
(Figure 3-15d)  
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Unit 3: Installation  
Figure 3-16, Operation Mode Flow Chart  
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Unit 3: Installation  
ACCESSORIES INSTALLATION  
This unit covers all of printer accessory installation procedures.  
INTERFACE INSTALLATION  
The diagram below displays the physical installation of interface hardware. The interface type chosen determines  
the applicable slot in the printer for installation.  
Figure 3-17, Interface Installation  
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PRINTER  
CONFIGURATION  
• Printer Configuration  
• Configuration Modes  
• Menu Definition Tables  
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Unit 4: Printer Configuration  
PRINTER CONFIGURATION  
This unit provides in-depth instruction on printer configuration for operation and for some troubleshooting.  
The printer may be configured via the buttons and/or potentiometers located on the printer’s operator panel. All of  
the printer’s buttons, switches, and potentiometers are used either singularly, or in conjunction, to perform  
configuration activities.  
Refer to the Control Features chapter of the Introduction unit for identification of specific interface features.  
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Unit 4: Printer Configuration  
CONFIGURATION MODES  
This chapter provides an overview of the various configuration modes of the operation menu. All of the  
configuration activities are performed via the use of the operator panel located on the printer’s face. However,  
many settings may also be controlled via external software commands. In the case of conflict between external  
software commands and internal software commands (control panel settings) the printer will always use the last  
valid setting.  
USER MODE  
This mode allows configuration of printing features that are prone to change from job to job. These are some of the  
most basic and common adjustments of all of the configuration modes.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
POWER  
Displayed  
if password  
feature is  
enabled  
PASSWORD  
0000  
ONLINE  
QTY: 000000  
LINE  
PRINT DARKNESS  
1
2
3
4
5
OFFLINE  
QTY: 000000  
CANCEL  
ENTER  
LINE  
ENTER  
Cancels  
print job  
CANCEL  
PITCH OFFSET  
ONLINE MODE  
+XX MM  
CANCEL  
ENTER  
Advanced  
Mode  
CANCEL  
ENTER  
PRINT OFFSET  
Interface  
Mode  
V: +XXXX H: +XXXX  
USER MODE  
CANCEL  
ENTER  
CANCEL  
ENTER  
ZERO SLASH  
YES  
NO  
CANCEL  
ENTER  
OFFSET VOLUME  
PITCH  
OFFSET  
Hex  
Dump  
Mode  
+X.XX  
-X.XX  
XX  
DARKNESS  
CHARACTER PITCH  
PROPORTIONAL  
FIXED  
CANCEL  
ENTER  
PRINT SPEED  
CANCEL  
ENTER  
XX IPS  
CANCEL  
ENTER  
Figure 4-1, User Mode  
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Unit 4: Printer Configuration  
ADVANCED MODE  
The Advanced Mode is provided to make basic printer operational adjustments. Typically, once these adjustments  
or settings have been made, they will not require additional address unless a new job is downloaded. Use the keys  
of the printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
POWER  
Displayed  
if password  
feature is  
enabled  
PASSWORD  
0000  
ONLINE  
QTY: 000000  
PRINT METHOD  
TRANSFER  
EXTERNAL SIGNAL  
DIRECT  
TYPE 1 TYPE 2  
TYPE 3 TYPE 4  
LINE  
CANCEL  
ENTER  
1
2
3
4
CANCEL  
ENTER  
OFFLINE  
QTY: 000000  
PITCH SENSOR  
EXTERNAL REPRINT  
ENTER  
5 sec.  
LINE  
ENABLE  
DISABLE  
ENABLE  
DISABLE  
Cancels  
print job  
CANCEL  
CANCEL  
Enable / Disable  
Enable  
ONLINE MODE  
CANCEL  
ENTER  
ENTER  
Disable  
Interface  
Mode  
ENTER  
AUTO ONLINE  
SENSOR TYPE  
CANCEL  
ENTER  
YES  
NO  
I-MARK  
GAP  
User  
Mode  
Yes / No  
ENTER  
CANCEL  
CANCEL  
ENTER  
ADVANCED MODE  
AUTO ONLINE FEED  
HEAD CHECK  
ENABLE  
YES  
NO  
CANCEL  
DISABLE  
ENTER  
Yes / No  
ENTER  
CANCEL  
CANCEL  
Hex  
Dump  
Mode  
DARKNESS RANGE  
Disable  
ENTER  
A
B
Enable  
FEED ON ERROR  
ENTER  
YES  
NO  
CANCEL  
ENTER  
HEAD CHECK  
Yes / No  
ENTER  
NORMAL  
BARCODE  
CANCEL  
PRINTER TYPE  
CANCEL  
ENTER  
ENTER  
DISPENSER  
CONTINUOUS  
EURO CODE  
XX  
CANCEL  
EXTERNAL SIGNAL  
Dispenser  
ENTER  
Select code  
ENTER  
ENABLE  
DISABLE  
Continuous  
ENTER  
CANCEL  
BACKFEED MOTION  
CANCEL  
PROTOCOL CODE  
BEFORE  
NONE  
AFTER  
Disable  
ENTER  
STANDARD  
NON-STANDARD  
ENTER  
Enable  
ENTER  
Figure 4-2, Advanced Mode  
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Unit 4: Printer Configuration  
PARALLEL INTERFACE SETUP MODE  
This chapter provides the programming sequences required for IEEE1284 interface setup. Use the keys of the  
printer’s operator panel and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Do not perform the following programming sequence if this is not the  
interface type to be used. Instead, refer to the appropriate interface programming flow  
chart.  
POWER  
Displayed  
if password  
feature is  
enabled  
PASSWORD  
0000  
ONLINE  
QTY: 000000  
LINE  
PROTOCOL  
STATUS4  
STATUS5  
OFFLINE  
QTY: 000000  
CANCEL  
LINE  
ENTER  
Cancels  
print job  
Status4  
ENTER  
Status5  
ENTER  
CANCEL  
ONLINE MODE  
RECEIVE BUFFER  
ITEM NO. CHECK  
MULTI  
1 ITEM  
ENABLE DISABLE  
Advanced  
Mode  
CANCEL  
ENTER  
CANCEL  
CANCEL  
ENTER  
Multi  
ENTER  
1Item  
User  
Mode  
ENTER  
BCC CHECK  
ENABLE DISABLE  
INTERFACE MODE  
IEEE1284  
ACK SIGNAL  
XX.X US  
CANCEL  
ENTER  
CANCEL  
ENTER  
CANCEL  
ENTER  
INTERFACE BOARD  
SETTING  
YES  
NO  
CANCEL  
No  
ENTER  
Yes  
ENTER  
Select  
No if using  
USB  
Not  
available with  
Status 5 Protocol  
or Status 4  
with 1-item  
buffer.  
IGNORE CAN/DLE  
IGNORE CR/LF  
YES  
YES  
NO  
NO  
ENTER  
CANCEL  
CANCEL  
ENTER  
Figure 4-3, Parallel Interface Setup Mode  
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Unit 4: Printer Configuration  
SERIAL INTERFACE SETUP MODE  
This chapter provides the programming sequences required for RS232C, RS422, or RS485 interface setup. Use  
the key of the printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Do not perform the following programming sequence if this is not the  
interface type to be used. Instead, refer to the appropriate interface programming flow  
chart.  
POWER  
Displayed  
if password  
feature is  
enabled  
PASSWORD  
0000  
ONLINE  
QTY: 000000  
RS-232C/422/485  
CONFIGURATION  
LINE  
DIPSW  
LCD  
DIPSW  
ENTER  
CANCEL  
OFFLINE  
QTY: 000000  
LCD  
ENTER  
LINE  
ENTER  
Cancels  
print job  
CANCEL  
RECEIVE BUFFER  
The  
screen that  
appears depends  
on the interface  
installed.  
MULTI  
1 ITEM  
ONLINE MODE  
CANCEL  
ENTER  
Advanced  
Mode  
CANCEL  
ENTER  
BAUDRATE  
BAUDRATE  
2400  
9600 19200  
4800  
2400  
9600 19200  
38400 57600  
4800  
User  
Mode  
INTERFACE MODE  
CANCEL  
ENTER  
CANCEL  
ENTER  
PARITY BIT  
NONE ODD EVEN  
ENTER  
INTERFACE BOARD  
SETTING  
PROTOCOL  
CANCEL  
YES  
NO  
STATUS5  
READY/BUSY  
XON/OFF  
STATUS3  
STATUS4  
ENTER  
CANCEL  
No  
STOP BIT  
1BIT  
ENTER  
Yes  
ENTER  
CANCEL  
2BIT  
Select  
No if using  
USB  
Ready/Busy  
X-On/X-Off  
ENTER  
IGNORE CR/LF  
YES  
CANCEL  
ENTER  
Status5  
ENTER  
NO  
Status3  
Status4  
ENTER  
CHARACTER BIT  
7BIT 8BIT  
CANCEL  
ENTER  
ITEM NO. CHECK  
ENABLE DISABLE  
BCC CHECK  
ENABLE  
CANCEL  
ENTER  
DISABLE  
ENTER  
Figure 4-4, Serial Interface Setup Mode  
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Unit 4: Printer Configuration  
LOCAL AREA NETWORK (LAN) INTERFACE SETUP MODE  
This chapter provides the programming sequences required for LAN, Wireless LAN, and Mini-LAN interface setup.  
Use the keys of the printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Do not perform the following programming sequence if this is not the  
interface type to be used. Instead, refer to the appropriate interface programming flow  
chart.  
POWER  
Displayed  
if password  
feature is  
enabled  
PASSWORD  
0000  
ONLINE  
QTY: 000000  
LINE  
LAN  
CONFIGURATION  
BOARD  
LCD  
OFFLINE  
CANCEL  
QTY: 000000  
LINE  
ENTER  
Board  
ENTER  
LCD  
ENTER  
Cancels  
print job  
CANCEL  
ONLINE MODE  
IP ADDRESS  
0. 0. 0.  
PORT NUMBER 1  
XXXXX  
0
Advanced  
Mode  
CANCEL  
ENTER  
CANCEL  
ENTER  
CANCEL  
ENTER  
User  
Mode  
SUBNET MASH  
0. 0. 0.  
PORT NUMBER 2  
XXXXX  
0
INTERFACE MODE  
CANCEL  
ENTER  
CANCEL  
ENTER  
CANCEL  
ENTER  
GATEWAY  
ADDRESS  
PORT NUMBER 3  
XXXXX  
INTERFACE BOARD  
0. 0. 0.  
0
SETTING  
YES  
NO  
CANCEL  
ENTER  
CANCEL  
ENTER  
CANCEL  
No  
ENTER  
Yes  
ENTER  
Select  
No if using  
USB  
IGNORE CAN/DLE  
YES NO  
IGNORE CR/LF  
YES  
NO  
ENTER  
CANCEL  
CANCEL  
ENTER  
Figure 4-5, LAN Interface Setup Mode  
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Unit 4: Printer Configuration  
USB INTERFACE SETUP MODE  
This chapter provides the programming sequences required for USB interface setup. Use the keys of the printer’s  
operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Do not perform the following programming sequence if this is not the  
interface type to be used. Instead, refer to the appropriate interface programming flow  
chart.  
POWER  
Displayed  
if password  
feature is  
enabled  
PASSWORD  
0000  
ONLINE  
QTY: 000000  
LINE  
PROTOCOL  
OFFLINE  
QTY: 000000  
STATUS4  
STATUS5  
LINE  
ENTER  
Cancels  
print job  
CANCEL  
CANCEL  
ONLINE MODE  
Status5  
Status4  
ENTER  
ENTER  
ITEM NO. CHECK  
Advanced  
Mode  
CANCEL  
ENTER  
ENABLE DISABLE  
CANCEL  
User  
Mode  
ENTER  
INTERFACE MODE  
BCC CHECK  
ENABLE DISABLE  
CANCEL  
ENTER  
CANCEL  
ENTER  
INTERFACE BOARD  
SETTING  
YES  
NO  
CANCEL  
No  
ENTER  
Yes  
ENTER  
Select  
No if using  
USB  
IGNORE CAN/DLE  
YES NO  
IGNORE CR/LF  
YES  
NO  
ENTER  
CANCEL  
ENTER  
CANCEL  
Figure 4-6, USB Interface Setup Mode  
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Unit 4: Printer Configuration  
CENTRONICS INTERFACE SETUP MODE  
This chapter provides the programming sequences required for Centronics interface setup. Use the keys of the  
printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
ATTENTION: Do not perform the following programming sequence if this is not the  
interface type to be used. Instead, refer to the appropriate interface programming flow  
chart.  
POWER  
Displayed  
if password  
feature is  
enabled  
PASSWORD  
0000  
ONLINE  
QTY: 000000  
LINE  
IGNORE CR/LF  
YES  
NO  
OFFLINE  
QTY: 000000  
CANCEL  
ENTER  
LINE  
ENTER  
Cancels  
print job  
CANCEL  
IGNORE CAN/DLE  
ONLINE MODE  
YES  
NO  
CANCEL  
ENTER  
Advanced  
Mode  
CANCEL  
ENTER  
User  
Mode  
INTERFACE MODE  
RECEIVE BUFFER  
MULTI 1 ITEM  
CANCEL  
ENTER  
CANCEL  
ENTER  
INTERFACE BOARD  
SETTING  
YES  
NO  
CANCEL  
No  
ENTER  
Yes  
ENTER  
Select  
No if using  
USB  
Figure 4-7, Centronics Interface Setup Mode  
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Unit 4: Printer Configuration  
SERVICE MODE  
Allows the programming of various dimensional settings, sensor thresholds, and language options. Use the keys of  
the printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
Unlatch print head, then press and hold the following keys:  
+
+ ENTER + POWER  
Displayed  
if password  
feature is  
enabled  
PASSWORD  
0000  
MAINTENANCE MODE  
SERVICE MODE  
FACTORY MODE  
RIBBON NEAR END  
PRIORITY SETTING  
Service Mode  
ENTER  
ENABLE  
DISABLE  
COMMAND INTERNAL  
SENSOR LEVEL  
I-MARK  
CANCEL  
CANCEL  
ENTER  
X.XV  
ENTER  
LEVEL OFFSET  
XX  
CANCEL  
ENTER  
FUNCTION KEY  
SET PASSWORD  
ENABLE  
DISABLE  
ON  
OFF  
SENSOR LEVEL  
I-MARK  
CANCEL  
CANCEL  
ENTER  
X.XV  
XX  
SLICE LEVEL  
Off  
On  
ENTER  
ENTER  
CANCEL  
ENTER  
FUNCTION KEY  
NONE  
PASSWORD NO.  
REPRINT  
XXXX  
SENSOR LEVEL  
GAP  
CANCEL  
ENTER  
X.XV  
XX  
LEVEL OFFSET  
CANCEL  
ENTER  
CANCEL  
ENTER  
FORWARD / BACKFEED  
DISTANCE  
COMPATIBLE MODE  
DEFAULT  
XXX MM  
ON  
OFF  
SENSOR LEVEL  
GAP  
CANCEL  
ENTER  
X.XV  
XX  
SLICE LEVEL  
CANCEL  
CANCEL  
ENTER  
WEB ACCELERATION  
On  
ENTER  
Off  
ENTER  
FAST  
NORMAL  
MEDIA LENGTH  
LABEL RE-DETECT  
CANCEL  
ENTER  
XXXX MM  
ENABLE  
DISABLE  
CANCEL  
ENTER  
CANCEL  
ENTER  
EXT 9PIN SELECT  
MODE1  
MODE2  
TRACE MODE  
ON  
CANCEL  
ENTER  
OFF  
CANCEL  
ENTER  
Figure 4-8, Service Mode  
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Unit 4: Printer Configuration  
FACTORY MODE  
The Factory Mode permits counter reset of various printer components. Use the keys of the printer’s operator  
panel to select and reset those features.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
Unlatch print head, then press and hold the following keys:  
+
+ ENTER + POWER  
Displayed  
if password  
feature is  
enabled  
PASSWORD  
0000  
MAINTENANCE MODE  
SERVICE MODE  
FACTORY MODE  
TEST PRINT  
YES  
Factory Mode  
ENTER  
NO  
SERIAL NO.  
S/N XXXXXXXX  
CANCEL  
COUNTER CLEAR  
NONE  
ALL  
HEAD  
CUT  
No  
ENTER  
Yes  
ENTER  
CANCEL  
ENTER  
DISPENSE  
TEST PRINT MODE  
MAIN PCB  
REVISION  
CANCEL  
ENTER  
FACTORY  
AIAG  
SCALE  
RIGHT  
REV X.X  
LEFT  
GRAY  
N-PATTERN  
COUNTER  
INDICATION  
CANCEL  
ENTER  
NONE  
LIFE  
CANCEL  
HEAD  
CUT  
DISPENSE  
INTERFACE BOARD  
REVISION  
REV X.X  
Factory  
Other Options  
ENTER  
ENTER  
CANCEL  
CANCEL  
None  
ENTER  
PRINT SIZE  
SMALL  
ENTER  
LARGE  
Life  
Head  
ENTER  
ENTER  
TEST PRINT  
PRESS ENTER KEY  
LIFE COUNTER  
HEAD COUNTER  
[ 1 ]  
[ 2 ]  
[ 3 ]  
X.X M  
X.X M  
X.X M  
X.X M  
ENTER  
Prints  
test  
label  
Cut  
ENTER  
Dispense  
ENTER  
CUT COUNTER  
DISPENSE COUNTER  
X.X M  
X
CANCEL / ENTER  
Figure 4-9, Factory Mode  
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Unit 4: Printer Configuration  
WORK SHIFT MODE  
The Work Shift mode allows for specific production information regarding printing activity on a given work shift to be recorded.  
Use the keys of the printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
The  
YES option must  
have been selected  
for the Shift Code  
within the  
Hidden Mode  
menu.  
ONLINE  
QTY: 000000  
Press and hold the following  
keys for 10 seconds:  
LINE + FEED  
SELECT SHIFT  
1
2
3
EXIT  
1, 2, 3  
ENTER  
Exit  
ENTER  
ENTER SHIFT TIME  
XX.XX  
CANCEL  
ENTER  
HOW MANY CHR?  
X-XX  
CANCEL  
ENTER  
ENTER SHIFT NAME  
X
CANCEL  
ENTER  
Figure 4-10, Work Shift Mode  
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Unit 4: Printer Configuration  
HIDDEN MODE  
Use the keys of the printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
Press and hold the following keys:  
+
+
+ POWER  
LABEL OUT SENSOR  
YES NO  
Yes  
ENTER  
No  
ENTER  
SHIFT CODE  
YES  
NO  
Yes  
No  
ENTER  
ENTER  
Figure 4-11, Hidden Mode  
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Unit 4: Printer Configuration  
DOWNLOAD MODE  
This download feature allows the operator to downgrade or upgrade Firmware to the printer. When downloading is  
complete, the LCD screen will return to the original display. If an error occurs, a DOWNLOAD ERROR will display.  
Use the keys of the printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
Press and hold the following keys:  
+ POWER  
Printer  
is on standby  
waiting for  
DOWNLOAD  
download to  
WAITING  
begin.  
Send data  
Receiving  
downloaded  
data.  
DOWNLOADING  
Briefly  
displays when  
download is  
complete.  
DOWNLOAD  
COMPLETE  
ENTER  
Figure 4-12, Download Mode  
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Unit 4: Printer Configuration  
BOOT DOWNLOAD MODE  
This download mode is used when the Firmware becomes corrupted and the normal download mode is not  
successful.  
Figure 5-13 provides the specific sequence of events required by the operator, the printer, and the printer’s  
software for downloading Firmware to the printer. Use the key of the printer’s operator panel to select and enter the  
required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
Press and hold the following keys:  
+ FUNCTION + ENTER + POWER  
Printer  
is on standby  
PROGRAM DOWNLOAD  
waiting for  
download to  
begin.  
READY  
PROGRAM  
DOWNLOADING  
Receiving  
downloaded  
data.  
Displays  
when  
PROGRAM DOWNLOAD  
COMPLETED  
download is  
complete.  
PRESS ENTER  
ENTER  
Figure 4-13, Boot Download Mode  
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Unit 4: Printer Configuration  
PRINT CANCEL MODE  
Figure 5-14 provides the specific sequence of events required by the operator, the printer, and the printer’s  
software to cancel a print job once initiated. Use the keys of the printer’s operator panel to select and enter the  
required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
Printing  
in process.  
ONLINE  
QTY: 000000  
LINE  
OFFLINE  
QTY: 000000  
CANCEL  
ENTER  
LINE  
CANCEL PRINT JOB  
YES NO  
ONLINE MODE  
No  
ENTER  
Yes  
ENTER  
CANCEL PRINT JOB  
COMPLETED  
Figure 4-14, Print Cancel Mode  
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Unit 4: Printer Configuration  
DEFAULT SETTING MODE  
Figure 5-15 provides the specific sequence of events required by the operator, the printer, and the printer’s  
software to return the printer to the configuration state as received from the factory. Use the keys on the printer’s  
operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
Press and hold the following keys:  
CANCEL + POWER  
DEFAULT MODE  
PRINTER SETTING  
ALT. PROTOCOL  
Printer Set  
Alt. Protocol  
ENTER  
ENTER  
DEFAULT  
PRINTER SETTING  
DEFAULT  
ALT. PROTOCOL  
YES NO  
YES  
NO  
Yes  
No  
ENTER  
ENTER  
DEFAULT SETTING  
COMPLETED  
PLEASE POWER OFF  
Printer  
waiting to be  
powered off.  
POWER  
Figure 4-15, Default Setting Mode  
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Unit 4: Printer Configuration  
TEST PRINT MODE  
Figure 5-16 provides the specific sequence of events required by the operator, the printer, and the printer’s  
software for a test label to be printed. Test labels are designed to identify failures in configuration, adjustment  
problems, and mechanical defects. Use the key on the printer’s operator panel to select and enter the required  
options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
FEED + POWER  
Printer  
beeps  
TEST PRINT MODE  
TEST PRINT MODE  
CONFIGURATION  
CONFIGURATION  
BARCODE  
TEST PRINT MODE  
BARCODE  
TEST PRINT SIZE  
10 mm  
Press  
or  
+
ENTER  
Scrolls  
options  
TEST PRINT MODE  
HEAD CHECK  
TEST PRINT MODE  
FONT  
TEST PRINT  
PRESS ENTER KEY  
TEST PRINT MODE  
FACTORY  
TEST PRINT SIZE  
LARGE SMALL  
ENTER  
Test Prints  
Power off to  
cease printing.  
Figure 4-16, Test Print Mode  
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Unit 4: Printer Configuration  
HEX DUMP MODE  
The contents of the print buffer and the data received before it is placed into the print buffer may be examined  
through the use of the Hex Dump Mode. Each line of the printed data is enumerated in the first column, the second  
column contains the data in hexadecimal format, and the right column contains the same data in ASCII format.  
The options of data to be printed are: receive data, receive buffer, and internal data. However, only one type of  
data may be printed on a single label. Repeat the dump process to print the other data types as desired.  
Use the keys on the printer’s operator panel to select and enter the required options.  
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.  
POWER  
Displayed  
if password  
feature is  
enabled  
PASSWORD  
0000  
ONLINE  
QTY: 000000  
LINE  
ADVANCED MODE  
OFFLINE  
QTY: 000000  
CANCEL  
ENTER  
Print  
ENTER  
5 sec.  
darkness  
LINE  
Cancels  
print job  
CANCEL  
HEX DUMP MODE  
ONLINE MODE  
ENTER  
CANCEL  
SELECT DUMP DATA  
RECEIVE DATA  
RECEIVE BUFFER  
INTERNAL DATA  
CANCEL  
ENTER  
Internal Data  
Receive Data  
Receive Buffer  
ENTER  
ENTER  
ENTER  
Hex  
Hex  
Dump is  
printed  
Dump is  
printed  
Figure 4-17, Hex Dump Mode  
4-19  
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Unit 4: Printer Configuration  
MENU DEFINITION TABLES  
USER MODE (TABLE 4-1)  
DESCRIPTION  
MENU  
Displays the operational status of the printer. The ONLINE status is displayed on the top  
line and the label quantity status on the bottom. The message will be changed to  
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a  
print job is received, the quantity line will indicate the number of labels to be printed. As  
the label job prints, the display indicates the number of labels remaining to be printed.  
ONLINE  
QTY: 000000  
Displays the operational status of the printer. The OFFLINE status is displayed on the  
top line and the label quantity status on the bottom. The message will be changed to  
ONLINE whenever the printer is switched online by pressing the LINE key.  
OFFLINE  
QTY: 000000  
Is a transitional screen that allows the operator to choose a given direction within the  
menu map.  
ONLINE MODE  
Is the entrance screen of the User Mode. The User Mode allows various print  
parameters to be set.  
USER MODE  
This screen shows the adjusted value for the potentiometers on the Operator Panel.  
Entry is not required for this screen. The values will change as the potentiometers are  
adjusted.  
OFFSET VOLUME  
PITCH  
OFFSET  
+X.XX  
-X.XX  
XX  
DARKNESS  
Permits the printer’s print speed to be established based on inches per second (IPS).  
PRINT SPEED  
XX IPS  
Permits the adjustment of the print density. Higher print density equates to darker print  
images.  
PRINT DARKNESS  
1
2
3
4
5
The label pitch is the distance from the leading edge (the edge that comes out of the  
printer first) of a label and the leading edge of the next label. The position of the label’s  
leading edge can be adjusted relative to the print head in increments of 1mm. Once the  
position has been set, it can be fine adjusted using the PITCH potentiometer.  
PITCH OFFSET  
+XX MM  
Positive (+) digit selection on the display moves the leading edge forward and away  
from the print head while a negative (-) selection moves the label’s leading edge  
incrementally back into the mechanism.  
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Unit 4: Printer Configuration  
USER MODE (TABLE 4-1)  
MENU  
DESCRIPTION  
Print offset refers to the vertical and horizontal shifting of the entire print area relative to  
the label and the print start position. The movement is incremented by dots in the  
positive (+) or negative (-) direction. Positive and negative vertical adjustment is toward  
and away from the print head respectively. Positive and negative horizontal adjustment  
is to the left or right of the reference point respectively.  
PRINT OFFSET  
V: +XXXX H: +XXXX  
This menu allows for the printer to be configured to print zeros with or without a diagonal  
slash through them. This will apply to all printer resident font types.  
ZERO SLASH  
YES  
NO  
This setting determines whether each character occupies a designated space (fixed)  
regardless of the characters width or if the character’s space is representative of the  
character’s width (proportional). Proportional is contemporarily preferred. Applies only to  
printer resident fonts.  
CHARACTER PITCH  
PROPORTIONAL  
FIXED  
ADVANCED MODE (TABLE 4-2)  
DESCRIPTION  
MENU  
Displays the operational status of the printer. The ONLINE status is displayed on the top  
line and the label quantity status on the bottom. The message will be changed to  
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a  
print job is received, the quantity line will indicate the number of labels to be printed. As  
the label job prints, the display indicates the number of labels remaining to be printed.  
ONLINE  
QTY: 000000  
Displays the operational status of the printer. The OFFLINE status is displayed on the  
top line and the label quantity status on the bottom. The message will be changed to  
ONLINE whenever the printer is switched online by pressing the LINE key.  
OFFLINE  
QTY: 000000  
Is a transitional screen that allows the operator to choose a given direction within the  
menu map.  
ONLINE MODE  
Is the entrance screen of the Advanced Mode. The Advanced Mode is provided to make  
basic printer operational adjustments. Typically, once these adjustments or settings  
have been made, they will not require additional address unless a new job is  
downloaded.  
ADVANCED MODE  
Allows the darkness (print density) selection of the printed image. Has two selection  
options.  
DARKNESS RANGE  
A
B
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Unit 4: Printer Configuration  
ADVANCED MODE (TABLE 4-2)  
MENU  
DESCRIPTION  
Allows the choice of continuous feed or dispenser operation.  
PRINTER TYPE  
DISPENSER  
CONTINUOUS  
Allows the determination of whether a backfeed motion will be applied. If so, the  
selection of before or after the printing of each label.  
BACKFEED MOTION  
BEFORE  
NONE  
AFTER  
Allows the printer to be switched to operate in the thermal transfer or direct thermal  
mode as desired.  
PRINT METHOD  
TRANSFER  
DIRECT  
Allows the pitch sensor to be activated or deactivated as circumstances dictate.  
Allows the pitch sensor mode to be selected relative to the media type being used.  
PITCH SENSOR  
ENABLE  
DISABLE  
SENSOR TYPE  
I-MARK  
GAP  
This feature determines the integrity of the print head elements when enabled. The  
printer will go into error mode when a malfunctioning printhead element is detected.  
HEAD CHECK  
ENABLE  
DISABLE  
This screen will appear if the head check feature has been selected. Choose for the  
head check to be performed unconditionally or only when barcodes are being printed.  
HEAD CHECK  
Previously printed barcodes should be scanned following an error to determine their  
functionality.  
NORMAL  
BARCODE  
Set this feature to enable or disable the printer’s external signal communication port. If  
the port is enabled, data can be sent and received using an appropriate device plugged  
into the EXT port.  
EXTERNAL SIGNAL  
ENABLE  
DISABLE  
Appears only if the printer’s external signal feature has been enabled to allow selection  
of the output signal. For information on which type to choose, refer to this printer’s  
Programming Reference for guidance.  
EXTERNAL SIGNAL  
TYPE 1 TYPE 2  
TYPE 3 TYPE 4  
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Unit 4: Printer Configuration  
ADVANCED MODE (TABLE 4-2)  
MENU  
DESCRIPTION  
Allows configuration as to whether the reprint function may be activated via the external  
signal port.  
EXTERNAL REPRINT  
ENABLE  
DISABLE  
The printer can be set to automatically go into the online mode when powered on.  
Otherwise, the printer starts in the offline state and must be manually placed online  
before it is ready to print.  
AUTO ONLINE  
YES  
NO  
This feature allows one label to be fed upon the printer entering online mode. Enable or  
disable as desired.  
AUTO ONLINE FEED  
YES  
NO  
This feature allows one label to be fed following an error being corrected and the printer  
going online.  
FEED ON ERROR  
YES NO  
Allows the user to specify the hexadecimal code for the character which is replaced with  
the Euro Character. The default setting should be the correct option.  
EURO CODE  
XX  
The ESC sequence in SBPL (SATO Basic Programming Language) commands may be  
defined as standard (using non-printable code 1BH) or non-standard (some other user  
code).  
PROTOCOL CODE  
STANDARD  
NON-STANDARD  
PARALLEL INTERFACE MODE (TABLE 4-3)  
DESCRIPTION  
MENU  
Displays the operational status of the printer. The ONLINE status is displayed on the top  
line and the label quantity status on the bottom. The message will be changed to  
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a  
print job is received, the quantity line will indicate the number of labels to be printed. As  
the label job prints, the display indicates the number of labels remaining to be printed.  
ONLINE  
QTY: 000000  
Displays the operational status of the printer. The OFFLINE status is displayed on the  
top line and the label quantity status on the bottom. The message will be changed to  
ONLINE whenever the printer is switched online by pressing the LINE key.  
OFFLINE  
QTY: 000000  
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Unit 4: Printer Configuration  
PARALLEL INTERFACE MODE (TABLE 4-3)  
DESCRIPTION  
MENU  
Is a transitional screen that allows the operator to choose a given direction within the  
menu map.  
ONLINE MODE  
Is the premier screen of the Interface Mode. The Interface Mode allows the parameters  
to be set for the printer to communicate with a host and vise-versa.  
INTERFACE MODE  
Select the YES option if an interface board for bi-directional communication will be  
configured.  
INTERFACE BOARD  
SETTING  
YES  
NO  
Determines whether the print data code requires deletion. Hexadecimal graphic data will  
not be deleted. Select YES to delete all carriage return (CR) and line feed (LF)  
commands in the data stream - including graphics and 2D bar codes.  
IGNORE CR/LF  
YES  
NO  
This feature is used primarily to maintain compatibility with earlier models of SATO  
printers.  
Allows setting of bi-directional communication protocol.  
PROTOCOL  
STATUS4  
STATUS5  
Allows the selection of the receive buffer type. Select MULTI for multi-item buffer and  
1ITEM for a single item buffer.  
RECEIVE BUFFER  
MULTI  
1 ITEM  
Allows item number check to be enabled or disabled. Will only appear when STATUS5 is  
set for the protocol.  
ITEM NO. CHECK  
ENABLE DISABLE  
Allows BCC Check to be enabled or disabled. Will only appear if STATUS5 is set for  
protocol.  
BCC CHECK  
ENABLE DISABLE  
Allows setting for ACK width of the IEEE1284 interface. The display will appear when  
the interface is present and one item (1ITEM) is selected as a receive buffer.  
IEEE1284  
ACK SIGNAL  
XX.X US  
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Unit 4: Printer Configuration  
PARALLEL INTERFACE MODE (TABLE 4-3)  
DESCRIPTION  
MENU  
Allows 1-byte command such as CAN and DLE code to be deleted. Will only appear  
when the communication protocol is STATUS4.  
IGNORE CAN/DLE  
YES  
NO  
SERIAL INTERFACE MODE (TABLE 4-4)  
DESCRIPTION  
MENU  
Displays the operational status of the printer. The ONLINE status is displayed on the top  
line and the label quantity status on the bottom. The message will be changed to  
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a  
print job is received, the quantity line will indicate the number of labels to be printed. As  
the label job prints, the display indicates the number of labels remaining to be printed.  
ONLINE  
QTY: 000000  
Displays the operational status of the printer. The OFFLINE status is displayed on the  
top line and the label quantity status on the bottom. The message will be changed to  
ONLINE whenever the printer is switched online by pressing the LINE key.  
OFFLINE  
QTY: 000000  
Is a transitional screen that allows the operator to choose a given direction within the  
menu map.  
ONLINE MODE  
Is the premiere screen of the Interface Mode. The Interface Mode allows the parameters  
to be set for the printer to communicate with a host and vise-versa.  
INTERFACE MODE  
Select the YES option if an interface board for bi-directional communication will be  
configured.  
INTERFACE BOARD  
SETTING  
YES  
NO  
Determines whether the print data code requires deletion. Hexadecimal graphic data will  
not be deleted. Select YES to delete all carriage return (CR) and line feed (LF)  
commands in the data stream - including graphics and 2D bar codes.  
IGNORE CR/LF  
YES  
NO  
This feature is used primarily to maintain compatibility with earlier models of SATO  
printers.  
Selection of the DIPSW option will use settings on the RS232C card. The LCD option  
advances the operator to menus that allow the DIPSW settings to be over-written.  
RS-232C/422/485  
CONFIGURATION  
DIPSW  
LCD  
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Unit 4: Printer Configuration  
SERIAL INTERFACE MODE (TABLE 4-4)  
DESCRIPTION  
MENU  
Allows the selection of the receive buffer type. Select MULTI for multi-item buffer and  
1ITEM for a single item buffer.  
RECEIVE BUFFER  
MULTI  
1 ITEM  
Allows selection of the baud rate. Will only appear when the RS232C interface is  
installed and the LCD option is chosen from the prior menu.  
BAUDRATE  
2400  
4800  
9600 19200  
Allows setting of the parity bit for the serial interface. Will not display if the dipswitch  
priority option is chosen. The interface board must be installed.  
PARITY BIT  
NONE ODD EVEN  
Allows stop bit selection for the serial interface. Will not display if the dipswitch priority  
option is chosen.  
STOP BIT  
1BIT  
2BIT  
Allows selection of the data length for serial interface. Will not display if the dipswitch  
priority option is chosen.  
CHARACTER BIT  
7BIT  
8BIT  
Allows selection of the baud rate. Will only appear when the RS422 or RS485 interface  
is installed and the LCD option is chosen from the prior menu.  
BAUDRATE  
2400  
4800  
9600 19200  
38400 57600  
Allows setting of communication protocol.  
PROTOCOL  
STATUS5  
READY/BUSY  
XON/OFF  
STATUS3  
STATUS4  
Allows 1-byte command such as CAN and DLE code to be deleted. Will only appear  
when the communication protocol is STATUS4 (for overseas specifications).  
IGNORE CAN/DLE  
YES  
NO  
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Unit 4: Printer Configuration  
LAN INTERFACE MODE (TABLE 4-5)  
DESCRIPTION  
MENU  
Displays the operational status of the printer. The ONLINE status is displayed on the top  
line and the label quantity status on the bottom. The message will be changed to  
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a  
print job is received, the quantity line will indicate the number of labels to be printed. As  
the label job prints, the display indicates the number of labels remaining to be printed.  
ONLINE  
QTY: 000000  
Displays the operational status of the printer. The OFFLINE status is displayed on the  
top line and the label quantity status on the bottom. The message will be changed to  
ONLINE whenever the printer is switched online by pressing the LINE key.  
OFFLINE  
QTY: 000000  
Is a transitional screen that allows the operator to choose a given direction within the  
menu map.  
ONLINE MODE  
Is the premier screen of the Interface Mode. The Interface Mode allows the parameters  
to be set for the printer to communicate with a host and vise-versa.  
INTERFACE MODE  
Select the YES option if an interface board for bi-directional communication will be  
configured.  
INTERFACE BOARD  
SETTING  
YES  
NO  
Determines whether the print data code requires deletion. Hexadecimal graphic data will  
not be deleted. Select YES to delete all carriage return (CR) and line feed (LF)  
commands in the data stream - including graphics and 2D bar codes.  
IGNORE CR/LF  
YES  
NO  
This feature is used primarily to maintain compatibility with earlier models of SATO  
printers.  
Allows setting of the sequence of control characters to ensure correct data transference.  
See your Network Administrator to find out which Status number will be used for the  
control characters being sent to and from the printer.  
PROTOCOL  
STATUS4  
STATUS5  
Sets a unique static IP Address using the TCP/IP Protocol. The format of an IP Address  
is a 32-bit numeric address written as four numbers separated by periods. See your  
Network Administrator for available IP Addresses.  
IP ADDRESS  
0. 0. 0.  
0
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Unit 4: Printer Configuration  
LAN INTERFACE MODE (TABLE 4-5)  
DESCRIPTION  
MENU  
Specifies which segment of the network the printer will reside. The format of Subnet  
Mask is a 32-bit numeric address written as four numbers separated by periods. See  
your Network Administrator to find out your Subnet Mask.  
SUBNET MASK  
0. 0. 0.  
0
Specifies the IP Address of the main router on the host network. The format of a  
Gateway Address is a 32-bit numberic address written as four numbers separated by  
periods. See your Network Administrator to find out your Default Gateway Address.  
GATEWAY  
ADDRESS  
0. 0. 0.  
0
Sets the primary layer interface that enables data transfer to and from the printer. See  
you Network Administrator to find out what your default primary port number should be.  
PORT NUMBER 1  
XXXXX  
Sets the secondary layer interface that enables data transfer to and from the printer. See  
you Network Administrator to find out what your default secondary port number should  
be.  
PORT NUMBER 2  
XXXXX  
Sets the tertiary layer interface that enables data transfer to and from the printer. See  
you Network Administrator to find out what your default tertiary port number should be.  
PORT NUMBER 3  
XXXXX  
Allows 1-byte command such as CAN and DLE code to be deleted. Will only appear  
when the communication protocol is STATUS4.  
IGNORE CAN/DLE  
YES NO  
USB INTERFACE MODE (TABLE 4-6)  
DESCRIPTION  
MENU  
Displays the operational status of the printer. The ONLINE status is displayed on the top  
line and the label quantity status on the bottom. The message will be changed to  
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a  
print job is received, the quantity line will indicate the number of labels to be printed. As  
the label job prints, the display indicates the number of labels remaining to be printed.  
ONLINE  
QTY: 000000  
Displays the operational status of the printer. The OFFLINE status is displayed on the  
top line and the label quantity status on the bottom. The message will be changed to  
ONLINE whenever the printer is switched online by pressing the LINE key.  
OFFLINE  
QTY: 000000  
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Unit 4: Printer Configuration  
USB INTERFACE MODE (TABLE 4-6)  
DESCRIPTION  
MENU  
Is a transitional screen that allows the operator to choose a given direction within the  
menu map.  
ONLINE MODE  
Is the premier screen of the Interface Mode. The Interface Mode allows the parameters  
to be set for the printer to communicate with a host and vise-versa.  
INTERFACE MODE  
Select the YES option if an interface board for bi-directional communication will be  
configured.  
INTERFACE BOARD  
SETTING  
YES  
NO  
Determines whether the print data code requires deletion. Hexadecimal graphic data will  
not be deleted. Select YES to delete all carriage return (CR) and line feed (LF)  
commands in the data stream - including graphics and 2D bar codes.  
IGNORE CR/LF  
YES  
NO  
This feature is used primarily to maintain compatibility with earlier models of SATO  
printers.  
Allows setting of communication protocol.  
PROTOCOL  
STATUS4  
STATUS5  
Allows item number check to be enabled or disabled. Will only appear when STATUS5 is  
set for the protocol.  
ITEM NO. CHECK  
ENABLE DISABLE  
Allows BCC Check to be enabled or disabled. Will only appear if STATUS5 is set for  
protocol.  
BCC CHECK  
ENABLE DISABLE  
Allows 1-byte command such as CAN and DLE code to be deleted. Will only appear  
when the communication protocol is STATUS4.  
IGNORE CAN/DLE  
YES  
NO  
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Unit 4: Printer Configuration  
CENTRONICS INTERFACE MODE (TABLE 4-7)  
DESCRIPTION  
MENU  
Displays the operational status of the printer. The ONLINE status is displayed on the top  
line and the label quantity status on the bottom. The message will be changed to  
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a  
print job is received, the quantity line will indicate the number of labels to be printed. As  
the label job prints, the display indicates the number of labels remaining to be printed.  
ONLINE  
QTY: 000000  
Displays the operational status of the printer. The OFFLINE status is displayed on the  
top line and the label quantity status on the bottom. The message will be changed to  
ONLINE whenever the printer is switched online by pressing the LINE key.  
OFFLINE  
QTY: 000000  
Is a transitional screen that allows the operator to choose a given direction within the  
menu map.  
ONLINE MODE  
Is the premier screen of the Interface Mode. The Interface Mode allows the parameters  
to be set for the printer to communicate with a host and vise-versa.  
INTERFACE MODE  
Select the YES option if an interface board for bi-directional communication will be  
configured.  
INTERFACE BOARD  
SETTING  
YES  
NO  
Determines whether the print data code requires deletion. Hexadecimal graphic data will  
not be deleted. Select YES to delete all carriage return (CR) and line feed (LF)  
commands in the data stream - including graphics and 2D bar codes.  
IGNORE CR/LF  
YES  
NO  
This feature is used primarily to maintain compatibility with earlier models of SATO  
printers.  
Allows 1-byte command such as CAN and DLE code to be deleted. Will only appear  
when the communication protocol is STATUS4 (for overseas specifications).  
IGNORE CAN/DLE  
YES NO  
Allows the selection of the receive buffer type. Select MULTI for multiple buffers and  
1ITEM for a single item buffer.  
RECEIVE BUFFER  
MULTI  
1 ITEM  
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Unit 4: Printer Configuration  
SERVICE MODE (TABLE 4-8)  
MENU  
DESCRIPTION  
The Maintenance Mode is divided into two sections; the Service Mode and the Factory  
Mode.  
MAINTENANCE MODE  
The Service Mode allows the programming of various dimensional settings, sensor  
thresholds, and language options.  
SERVICE MODE  
FACTORY MODE  
The Factory Mode permits counter reset of various printer components. Use the  
printer’s operator panel to select and reset those features.  
Allows sensitivity adjustment of the eye-mark sensor.  
Allows slice level adjustment of the eye-mark sensor.  
SENSOR LEVEL  
I-MARK  
X.XV  
LEVEL OFFSET  
XX  
SENSOR LEVEL  
I-MARK  
X.XV  
XX  
SLICE LEVEL  
Allows sensitivity adjustment of the gap sensor.  
Allows slice level adjustment of the gap sensor.  
SENSOR LEVEL  
GAP  
X.XV  
XX  
LEVEL OFFSET  
SENSOR LEVEL  
GAP  
X.XV  
XX  
SLICE LEVEL  
Select the ENABLE option to set the printer to automatically notify when media supply is  
nearly exhausted.  
LABEL RE-DETECT  
ENABLE  
DISABLE  
Select the ENABLE option to set the printer to automatically notify when ribbon supply is  
nearly exhausted.  
RIBBON NEAR END  
ENABLE  
DISABLE  
Allows the operator to select to use a function key or not. If enable is selected, the  
following menu will appear.  
FUNCTION KEY  
ENABLE  
DISABLE  
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Unit 4: Printer Configuration  
SERVICE MODE (TABLE 4-8)  
MENU  
DESCRIPTION  
Allows the option of reprinting a label with key or not.  
FUNCTION KEY  
NONE  
REPRINT  
Allows the backfeed distance to be set. If using thermal transfer for printing, set the feed  
distance less than 30mm to avoid detection of the ribbon end by accident.  
FORWARD / BACKFEED  
DISTANCE  
DEFAULT  
XXX MM  
Allows the printer to use either a NORMAL or FAST web acceleration. Large, heavy,  
label rolls should use the NORMAL option while smaller, lighter rolls can use the FAST  
option.  
WEB ACCELERATION  
FAST NORMAL  
Allows selection of output mode options. MODE1 outputs signal in the status of  
existence/non-existence for the number of remaining labels to be printed. MODE2  
outputs signal in the status of online/offline.  
EXT 9PIN SELECT  
MODE1  
MODE2  
Allows the user to assign a method a command priority. Where programming  
instructions conflict, the printer will allow this assignment to take priority. This priority  
assignment affects the settings for print darkness, print speed, start point correction,  
operation mode, print method, and sensor types.  
PRIORITY SETTING  
COMMAND INTERNAL  
Allows the password function to enabled (ON) or disabled (OFF).  
SET PASSWORD  
ON  
OFF  
This screen will appear if the ON option was selected in the previous screen. Use the  
arrow keys to scroll and enter a four-digit password.  
PASSWORD NO.  
XXXX  
Determines whether or not the printer will be compatible with a previous printer model.  
Enables the length of the label stock installed to be manually entered.  
COMPATIBLE MODE  
ON OFF  
MEDIA LENGTH  
XXXX MM  
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Unit 4: Printer Configuration  
SERVICE MODE (TABLE 4-8)  
MENU  
DESCRIPTION  
When enabled (ON), the printer’s status (receiving, editing, printing) will be displayed as  
an icon. Disabled (OFF) conversely, does not.  
TRACE MODE  
ON  
OFF  
FACTORY MODE (TABLE 4-9)  
DESCRIPTION  
MENU  
The Maintenance Mode is divided into two sections; the Service Mode and the Factory  
Mode.  
MAINTENANCE MODE  
The Factory Mode permits counter reset of various printer components. Use the  
printer’s operator panel to select and reset those features.  
SERVICE MODE  
FACTORY MODE  
The Service Mode allows the programming of various dimensional settings, sensor  
thresholds, and language options.  
Enables the printer’s internal counter to be initiated and reset.  
COUNTER CLEAR  
NONE  
ALL  
HEAD  
CUT  
DISPENSE  
Allows view of the recorded linear meters of printed media by the printer’s internal  
counters.  
COUNTER  
INDICATION  
NONE  
LIFE  
HEAD  
CUT  
DISPENSE  
Enables view of the printer’s internal life counter.  
LIFE COUNTER  
X.X M  
Displays values for the head counter.  
HEAD COUNTER  
[ 1 ]  
[ 2 ]  
[ 3 ]  
X.X M  
X.X M  
X.X M  
This printer does not have a cutter assembly, thusly this screen should be ignored.  
CUT COUNTER  
X
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Unit 4: Printer Configuration  
FACTORY MODE (TABLE 4-9)  
MENU  
DESCRIPTION  
This printer does not have a dispenser assembly, thusly this screen should be ignored.  
Enables the printer’s serial number to be recorded within its memory.  
Enables the revision number of the main circuit board to be recorded within its memory.  
Enables the revision number of the interface board to be recorded within its memory.  
Initiates test printing.  
DISPENSE COUNTER  
X.X M  
SERIAL NO.  
S/N XXXXXXXX  
MAIN PCB  
REVISION  
REV X.X  
INTERFACE BOARD  
REVISION  
REV X.X  
TEST PRINT  
YES  
NO  
If the YES option is select from the previous screen, this menu allows the test print type  
to be selected.  
TEST PRINT MODE  
FACTORY  
AIAG  
SCALE  
RIGHT  
LEFT  
GRAY  
N-PATTERN  
Enables the print size to be selected.  
Initiates test printing activity.  
PRINT SIZE  
SMALL  
LARGE  
TEST PRINT  
PRESS ENTER KEY  
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Unit 4: Printer Configuration  
WORK SHIFT MODE (TABLE 4-10)  
MENU  
DESCRIPTION  
Displays the operational status of the printer. The ONLINE status is displayed on the top  
line and the label quantity status on the bottom. The message will be changed to  
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a  
print job is received, the quantity line will indicate the number of labels to be printed. As  
the label job prints, the display indicates the number of labels remaining to be printed.  
ONLINE  
QTY: 000000  
This screen is used to select the shift that will be configured in the screens to follow. Up  
to 3 shift can be configured.  
SELECT SHIFT  
1
2
3
EXIT  
Permits the entry of the begin time of the shift being configured. This is a 24 hour clock  
format.  
ENTER SHIFT TIME  
XX.XX  
Allows the establishment of the quantity of characters to be used for the Shift Name in  
the screen to follow. The first X depicts the shift number and is based upon what was  
selected in the Select Shift screen. The XX has valid range of 1 to 16.  
HOW MANY CHR?  
X-XX  
Allows the entry of the user defined shift name. The quantity of characters used must be  
reflective of the quantity entered in the preceding screen.  
ENTER SHIFT NAME  
X
HIDDEN MODE (TABLE 4-11)  
DESCRIPTION  
MENU  
Used to enable or disable the label out sensor. The YES option is enabled and the NO  
option is disabled.  
LABEL OUT SENSOR  
YES  
NO  
Used to enable or disable the Shift Code menu parameters. The YES option is enabled  
and the NO option is disabled.  
SHIFT CODE  
YES  
Note the YES option must be selected to access the Work Shift Mode menu.  
NO  
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Unit 4: Printer Configuration  
DOWNLOAD MODE (TABLE 4-12)  
MENU  
DESCRIPTION  
Confirms the printer is on standby for receiving the downgrade or upgrade of Firmware  
from the host.  
DOWNLOAD  
WAITING  
Downloading progress may be monitored here. Entry is not required at this screen.  
Press the CANCEL key located on the operator panel to abort downloading.  
DOWNLOADING  
Displays when the download process is complete. Press the ENTER key located on the  
operator panel to exit.  
DOWNLOAD  
COMPLETE  
BOOT DOWNLOAD MODE (TABLE 4-13)  
MENU  
DESCRIPTION  
Confirms the printer is on standby for receiving Firmware download.  
PROGRAM DOWNLOAD  
READY  
Downloading progress may be monitored here. Entry is not required at this screen.  
Press the CANCEL key located on the operator panel to abort downloading.  
PROGRAM  
DOWNLOADING  
Displays when the program download process is complete. Press the ENTER key  
located on the operator panel to exit.  
PROGRAM DOWNLOAD  
COMPLETED  
PRESS ENTER  
PRINT CANCEL MODE (TABLE 4-14)  
DESCRIPTION  
MENU  
Displays the operational status of the printer. The ONLINE status is displayed on the top  
line and the label quantity status on the bottom. The message will be changed to  
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a  
print job is received, the quantity line will indicate the number of labels to be printed. As  
the label job prints, the display indicates the number of labels remaining to be printed.  
ONLINE  
QTY: 000000  
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Unit 4: Printer Configuration  
PRINT CANCEL MODE (TABLE 4-14)  
DESCRIPTION  
MENU  
Displays the operational status of the printer. The OFFLINE status is displayed on the  
top line and the label quantity status on the bottom. The message will be changed to  
ONLINE whenever the printer is switched online by pressing the LINE key.  
OFFLINE  
QTY: 000000  
Print data that has been previously received, can be cleared. If YES is selected, the print  
data will be deleted and then the printer will go offline. If the NO option is selected, the  
printer will go offline without deleting data.  
CANCEL PRINT JOB  
YES NO  
This screen indicates that the received data has been deleted. Will display for 3 seconds  
and then the printer will go offline.  
CANCEL PRINT JOB  
COMPLETED  
DEFAULT SETTINGS MODE (TABLE 4-15)  
MENU  
DESCRIPTION  
Allows printer settings and/or protocols to be returned to he factory default settings.  
DEFAULT MODE  
PRINTER SETTING  
ALT. PROTOCOL  
Initiates the return to printer setting defaults.  
Confirm initialization of protocol code defaults.  
DEFAULT  
PRINTER SETTING  
YES  
NO  
DEFAULT  
ALT. PROTOCOL  
YES  
NO  
Confirms the completion of printer default settings.  
DEFAULT SETTING  
COMPLETED  
PLEASE POWER OFF  
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Unit 4: Printer Configuration  
TEST PRINT MODE (TABLE 4-16)  
MENU  
DESCRIPTION  
Is the initial screen of the Test Print Mode.  
•
•
•
•
•
Configuration: The printer’s configuration settings.  
Barcode: The printer’s installed barcodes.  
Head Check: A pattern to check print head elements.  
Font: The contents of the installed fonts.  
TEST PRINT MODE  
CONFIGURATION  
BARCODE  
HEAD CHECK  
FONT  
FACTORY  
Factory: A factory test label will be printed.  
This screen only appears if Configuration, Barcode, or Head Check was chosen in the  
previous menu. The increments of measure are 1cm.  
TEST PRINT SIZE  
10 mm  
For factory test prints, this screen appears instead of the previous screen for setting  
print size.  
TEST PRINT SIZE  
LARGE SMALL  
Large (10cm) and small (4cm) print sizes are the only two options.  
Pressing ENTER will indicate continuous test printing. Pressing ENTER again will  
suspend printing.  
If the external signal is enabled, the test print must be initiated with a print start signal via  
the EXT port.  
TEST PRINT  
PRESS ENTER KEY  
HEX DUMP MODE (TABLE 4-17)  
DESCRIPTION  
MENU  
Displays the operational status of the printer. The ONLINE status is displayed on the top  
line and the label quantity status on the bottom. The message will be changed to  
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a  
print job is received, the quantity line will indicate the number of labels to be printed. As  
the label job prints, the display indicates the number of labels remaining to be printed.  
ONLINE  
QTY: 000000  
Displays the operational status of the printer. The OFFLINE status is displayed on the  
top line and the label quantity status on the bottom. The message will be changed to  
ONLINE whenever the printer is switched online by pressing the LINE key.  
OFFLINE  
QTY: 000000  
Is a transitional screen that allows the operator to choose a given direction within the  
menu map.  
ONLINE MODE  
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Unit 4: Printer Configuration  
HEX DUMP MODE (TABLE 4-17)  
MENU  
DESCRIPTION  
The Advanced Mode screen is only a transitional screen to the Hex Dump Mode screen.  
ADVANCED MODE  
Is the premiere screen to the Hex Dump Mode. The contents of the print buffer and the  
data received before it is placed into the print buffer may be examined through the use  
of the Hex Dump Mode.  
HEX DUMP MODE  
Each line of the printed data is enumerated in the first column, the second column  
contains the data in hexadecimal format, and the right column contains the same data in  
ASCII format.  
Only one type of data will be printed at a time. This screen allows the selection of the  
data to be printed. Repeat the Hex Dump process to print the other types of data if  
required.  
SELECT DUMP DATA  
RECEIVE DATA  
RECEIVE BUFFER  
INTERNAL DATA  
Internal Data is to print the settings for the internal buffer.  
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TROUBLESHOOTING  
• Error Signal Troubleshooting  
• Warning Signal Troubleshooting  
• Troubleshooting Table  
• Interface Troubleshooting  
• Test Print Modes  
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Unit 5: Troubleshooting  
ERROR SIGNAL TROUBLESHOOTING  
This chapter identifies the printer’s various LCD error signals and their relative audible alarms, as well as, their  
probable causes and remedies for problem resolution.  
ERROR DISPLAYS  
LED  
CONDITION  
ERROR  
DESCRIPTION  
LCD DISPLAY  
POWER: On  
ONLINE: Off  
01  
Machine  
Error  
1. Ensure all wiring harnesses are properly connected.  
2. Replace main circuit board.  
MACHINE ERROR  
LABEL:  
Off  
RIBBON: Off  
POWER: On  
ONLINE: Off  
02  
1. Ensure correct communication protocols.  
2. Check cables, cycle printer power and resend.  
3. Replace board.  
Flash ROM  
Error  
FLASHROM ERROR  
PARITY ERROR  
OVERRUN ERROR  
FRAMING ERROR  
BUFFER OVER  
HEAD OPEN  
LABEL:  
Off  
RIBBON: Off  
POWER: On  
ONLINE: Off  
1. Ensure correct communication parameters.  
2. Check cables, cycle printer and resend.  
3. Replace board.  
03  
Parity Error  
LABEL:  
Off  
RIBBON: Off  
POWER: On  
ONLINE: Off  
04  
Overrun  
Error  
1. Check and correct communication cables and settings.  
LABEL:  
Off  
RIBBON: Off  
POWER: On  
ONLINE: Off  
05  
Framing  
Error  
1. Ensure host system and interface settings match.  
2. Check and correct communication cables.  
(null modem serial cable required)  
LABEL:  
Off  
RIBBON: Off  
06  
POWER: On  
ONLINE: Off  
Buffer  
Overflow  
Error  
1. Size of received data exceeds size of receiving buffer.  
2. Establish the correct communication protocol.  
LABEL:  
Off  
RIBBON: Off  
POWER: On  
ONLINE: Off  
07  
1. Properly latch the print head.  
2. Replace the head-open switch.  
Head Open  
Error  
LABEL:  
Off  
RIBBON: Off  
POWER: On  
ONLINE: Off  
08  
1. Ensure media is properly loaded.  
2. Clean sensor transmit/receive surfaces.  
3. Ensure correct sensor configuration.  
Paper End  
Error  
PAPER END  
LABEL:  
On  
RIBBON: Off  
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Unit 5: Troubleshooting  
ERROR DISPLAYS  
LED  
CONDITION  
ERROR  
DESCRIPTION  
LCD DISPLAY  
09  
Ribbon  
End  
POWER: On  
ONLINE: Off  
LABEL: Off  
1. Ensure ribbon stock is properly loaded.  
2. Ensure ribbon has not been damaged.  
3. Ensure proper printer configuration.  
RIBBON END  
Error  
RIBBON: On  
POWER: On  
ONLINE: Off  
1. Ensure media is properly loaded.  
2. Clean sensor transmit/receive surfaces.  
3. Ensure correct sensor configuration.  
4. Replace sensor as necessary.  
10  
Sensor  
Error  
SENSOR ERROR  
LABEL:  
Off  
RIBBON: Off  
11  
Head  
POWER: On  
ONLINE: Off  
1. Clean the print head’s contact surface.  
2. Replace the print head.  
HEAD ERROR  
Related  
Error  
LABEL:  
RIBBON: Off  
Off  
17  
POWER: On  
ONLINE: Off  
Memory  
Reading  
Error  
1. Delete unnecessary data to free up memory space.  
2. Ensure the data communication settings are correct.  
BCC  
ERROR  
CHECK  
LABEL:  
Off  
RIBBON: Off  
POWER: On  
ONLINE: Off  
18  
1. Data sequence number doesn’t match previous data.  
2. Check send data and communications setting.  
Item Number  
Error  
ITEM NO ERROR  
HEAD MISMATCH  
COVER OPEN  
LABEL:  
Off  
RIBBON: Off  
20  
Head  
Mismatch  
Error  
POWER: On  
ONLINE: Off  
1. Reinstall print head.  
2. Ensure proper print head is installed.  
LABEL:  
Off  
RIBBON: Off  
POWER: On  
ONLINE: Off  
25  
1. Ensure cover is fully closed.  
2. Replace cover-open sensor.  
Cover Open  
Error  
LABEL:  
Off  
RIBBON: On  
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Unit 5: Troubleshooting  
ERROR ICONS  
LCD ICONS  
DESCRIPTION OF ERROR  
POSITION ON LCD  
Displayed when detecting Label End.  
Icon 1  
Displayed when detecting Ribbon End.  
Displayed when detecting Sensor Error.  
Displayed when detecting Head Open.  
Displayed when head is disconnected.  
Displayed when detecting Communication Error.  
Displayed when detecting Receive Buffer Over.  
Icon 1  
Icon 1  
Icon 1  
Icon 1  
Icon 1  
Icon 1  
Icon 1  
Icon 1  
Icon 1  
Icon 1  
Icon 2  
Displayed when detecting Item No. Error or BCC Error.  
Displayed when having write failure to main ROM.  
Displayed when detecting Calendar Error.  
Displayed when printer error other than above is detected.  
Displayed error number corresponding to various errors.  
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Unit 5: Troubleshooting  
WARNING SIGNAL TROUBLESHOOTING  
WARNING DISPLAYS  
LED  
CONDITION  
WARNING  
DESCRIPTION  
LCD DISPLAY  
01  
POWER: On  
ONLINE: On  
Ribbon  
Near-End  
Warning  
1. Limited media quantity remaining.  
2. Monitor and reload before all is used.  
ONLINE  
LABEL:  
On  
QTY: 000000  
RIBBON: Off  
03  
Receive  
Buffer  
Near-Full  
Warning  
POWER: On  
ONLINE: On  
1. Little receive buffer capacity remaining.  
ONLINE  
LABEL:  
Off  
2. Cease data transmission until existing data is analyzed.  
QTY: 000000  
RIBBON: Off  
04  
POWER: On  
ONLINE: On  
Command  
Error  
1. Review print data for command error.  
ONLINE  
LABEL:  
Off  
QTY: 000000  
Warning  
RIBBON: Off  
POWER: On  
ONLINE: On  
05  
1. Ensure print head is connected.  
2. Replace print head.  
Head Error  
Warning  
ONLINE  
LABEL:  
Off  
QTY: 000000  
RIBBON: Off  
WARNING ICONS  
ICON  
DESCRIPTION  
POSITION ON LCD  
Displayed when detecting Ribbon Near End.  
Displayed when detecting Command Error.  
Displayed when detecting Buffer Near Full.  
Displayed when head is disconnected.  
Icon 3 to 5  
Icon 3 to 5  
Icon 3 to 5  
Icon 3 to 5  
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Unit 5: Troubleshooting  
TROUBLESHOOTING TABLE  
TROUBLESHOOTING TABLE  
IMAGE VOIDS  
Dirty print head.  
Clean print head.  
Damaged print head.  
Replace print head.  
Replace circuit board.  
Replace rollers.  
Damaged electronics.  
Damaged or worn roller.  
Poor label quality.  
Use higher quality media.  
Consult with media supplier.  
Ribbon stock and media are mismatched.  
RIBBON WRINKLING  
Poor head alignment.  
Adjust head balance and alignment.  
Adjust temperature.  
Excessive temperature setting  
Poor ribbon tension.  
Adjust tension as required.  
Replace as necessary.  
Worn roller.  
Foreign material on print head and/or rollers.  
Foreign material on labels.  
Damaged print head.  
Clean as required.  
Use higher quality media.  
Replace print head as required.  
LIGHT PRINT IMAGES  
Low print head energy/darkness.  
Low print head pressure.  
Adjust darkness level.  
Adjust head pressure and/or balance.  
Clean print head and rollers.  
Align print head as required.  
Reduce print speed setting.  
Foreign material on print head.  
Improper head alignment.  
Excessive print speed.  
UNEVEN PRINT DARKNESS  
Unbalanced print head.  
Worn rollers.  
Adjust head balance.  
Replace rollers as required.  
Clean print head.  
Dirty print head.  
MEANDERING MEDIA  
Incorrectly loaded media.  
Improperly adjusted media guides.  
Unbalanced print head.  
Worn rollers.  
Ensure correct loading.  
Adjust as required.  
Adjust as required.  
Replace as required.  
NO LABEL MOVEMENT  
Loose or broken timing belt.  
Incorrect label sensor selected.  
No voltage output.  
Replace or adjust as required.  
Check printer configuration for proper sensor selection.  
Replace fuse. Test power supply and replace as required.  
Ensure wiring harness connection. Replace as necessary.  
Drive motor not operating.  
LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALL  
Power supply issues.  
Ensure cable properly connected. Check/replace power supply.  
Incorrectly positioned display potentiometer.  
Adjust as required.  
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Unit 5: Troubleshooting  
NO PRINTED IMAGE  
Print head is disconnected.  
No voltage output.  
Ensure print head wiring harness is connected on each end.  
Replace fuse. Test power supply and replace as required.  
Replace print head and reset counter.  
Replace circuit board.  
Defective print head.  
Damaged electronics.  
Interface problems.  
Data input error.  
Troubleshoot interface - refer to the next chapter.  
Ensure correct data stream.  
PRINTER CREATES A BLANK LABEL.  
Data input error.  
Ensure correct data stream.  
Incorrect label sensor selection.  
Disconnected print head.  
Defective print head.  
Ensure correct printer configuration.  
Power off the printer and ensure a proper connection.  
Replace print head as required.  
Defective main circuit board.  
Replace main board as required.  
INCORRECT LABEL POSITIONING.  
Incorrect label sensor selection.  
Improper sensor adjustment.  
Data input error.  
Ensure correct printer configuration.  
Adjust sensor sensitivity as required.  
Ensure correct data stream.  
Incorrect offset settings.  
Incorrect applicator setup.  
Adjust settings as required.  
Refer to applicator documentation or contact manufacturer.  
SMEARED PRINT IMAGES  
Poor media quality.  
Use higher quality media.  
Clean print head and rollers.  
Use higher quality media.  
Adjust darkness setting.  
Foreign material on print head and platen roller.  
Foreign material on labels.  
Excessive print head energy.  
Excessive print speed.  
Adjust print speed as required.  
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Unit 5: Troubleshooting  
INTERFACE TROUBLESHOOTING  
This chapter provides a checklist for the various interface types. Locate the checklist relative to the interface used  
and perform each of the troubleshooting tasks until the problem has been isolated.  
PARALLEL INTERFACE  
CHK  
TROUBLESHOOTING STEP  
Ensure the interface module is correctly installed. Run self-test to verify.  
Ensure the printer cable is connected to the appropriate LPT port on the host computer. If using a Windows printer  
driver, ensure the correct port is selected.  
Ensure a IEEE1284 printer cable is being used.  
Ensure the host’s peripheral settings are set to ECP for faster throughput. Refer to the computer manufacturer’s  
documentation for details.  
Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode. Refer to that  
procedure within this manual for instructions. The command stream should be continuous and possess 0Dhex and/or  
0Ahex (carriage return and line feed) characters throughout. However, there should not be either located between the  
start (<ESC>A and the stop (<ESC>Z) commands.  
Replace the interface board with another to isolate the problem.  
Replace the interface board permanently if determined to be the problem.  
RS232 SERIAL INTERFACE  
CHK  
TROUBLESHOOTING STEP  
Ensure the correct interface module is correctly installed. Run self-test to verify.  
Ensure the serial cable (Null Modem) meets specifications and is correctly connected at each end.  
Ensure the serial cable is not defective.  
Ensure the communication parameters for the baud rate, parity, data bits and stop bits are consistent with those being  
sent from the host computer.  
Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode. Refer to that  
procedure within this manual for instructions. The command stream should be continuous and possess 0Dhex and/or  
0Ahex (carriage return and line feed) characters throughout. However, there should not be either located between the  
start (<ESC>A and the stop (<ESC>Z) commands.  
Replace the interface board with another to isolate the problem.  
Replace the interface board permanently if determined to be the problem.  
UNIVERSAL SERIAL BUS (USB) INTERFACE  
If nothing prints during a test print, verify the device drivers have been successively installed by performing the following:  
Click on Start, Settings, and then Control Panel.  
Click on System within the new window.  
Click on the Device Manager tab.  
Ensure that the View Device By Type is checked.  
Scroll to SATO-USB Device and ensure that errors do not exist. Reinstall as required.  
Reboot the PC and the printer.  
Contact Microsoft technical support for further assistance as required.  
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Unit 5: Troubleshooting  
LAN ETHERNET INTERFACE  
CHK  
TROUBLESHOOTING STEP  
Ensure the interface has been correctly configured. Wait two minutes and run self-test to verify. If a test label does not  
print, there may be a hardware problem.  
Ensure the cable and its ports are not defective.  
Ensure that a faulty print server or other protocol related scenarios are not creating a queue setup issue.  
Systematically perform checks and tests to isolate the cause.  
If using TCP/IP, ensure a valid IP address is specified and that all parameters are correct (subnet mask, gateway,  
etc.). Attempt to PING the IP address assigned to the network interface.  
If using a repeater or hub, ensure the SQE is turned off. Also ensure the repeater port is not defective by trying the  
print server on another port.  
Install the IPX/SPX protocol on a workstation to determine if the network device can be discovered via the MAC  
address. If able, configure the appropriate protocols and retest connectivity.  
Use a crossover cable to isolate the printer from the network by connecting from the interface and workstation. Verify  
that the parameters match on each. Test connectivity.  
WIRELESS LAN INTERFACE  
CHK  
TROUBLESHOOTING STEP  
Ensure the interface module is correctly installed. Run self-test to verify.  
Check the signal strength by the three LED’s on the interface. The more LED’s are illuminated green, the stronger the  
signal.  
Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode. Refer to that  
procedure within this manual for instructions. The command stream should be continuous and possess 0Dhex and/or  
0Ahex (carriage return and line feed) characters throughout. However, there should not be either located between the  
start (<ESC>A and the stop (<ESC>Z) commands.  
Ensure the interface has been correctly configured. Wait two minutes and run self-test to verify. If a test label does not  
print, there may be a hardware problem.  
If using TCP/IP, ensure a valid IP address is specified and that all parameters are correct (subnet mask, gateway,  
etc.). Attempt to PING the IP address assigned to the network interface. Also ensure the SSID, channel, and security  
matches that of the network.  
Install the IPX/SPX protocol on a workstation to determine if the network device can be discovered via the MAC  
address. If able, configure the appropriate protocols and retest connectivity.  
Replace the interface board with another to isolate the problem.  
Replace the interface board permanently if determined to be the problem. Also reset the interface card.  
CENTRONICS INTERFACE  
CHK  
TROUBLESHOOTING STEP  
Ensure the interface module is correctly installed. Run self-test to verify.  
Ensure the printer cable is connected to the appropriate LPT port on the host computer. If using a Windows printer  
driver, ensure the correct port is selected.  
Ensure the host’s peripheral settings are set for Centronics output for faster throughput. Refer to the computer  
manufacturer’s documentation for details.  
Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode. Refer to that  
procedure within this manual for instructions. The command stream should be continuous and possess 0Dhex and/or  
0Ahex (carriage return and line feed) characters throughout. However, there should not be either located between the  
start (<ESC>A and the stop (<ESC>Z) commands.  
Replace the interface board with another to isolate the problem - permanently replace if defective.  
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Unit 5: Troubleshooting  
TEST PRINT TROUBLESHOOTING  
Chapter provides instruction on special printing to identify and resolve specific print problems.  
HEX DUMP  
Allows the operator to determine if there were problems in the  
downloading of data.  
TEST LABEL  
Allows the operator to identify specific problems regarding mechanical  
performance and setup.  
HEX DUMP MODE  
The contents of the print buffer can be examined using the Hex Dump Mode. In the left column, each line of data  
received is numbered. The center column provides the data in hexadecimal format. And in the right column, same  
data is provided in the ASC ll format. Follow the flow chart provided below to perform this activity.  
POWER  
Displayed  
if password  
feature is  
enabled  
PASSWORD  
0000  
ONLINE  
QTY: 000000  
LINE  
ADVANCED MODE  
OFFLINE  
QTY: 000000  
CANCEL  
ENTER  
Print  
ENTER  
5 sec.  
darkness  
LINE  
Cancels  
print job  
CANCEL  
HEX DUMP MODE  
ONLINE MODE  
ENTER  
CANCEL  
SELECT DUMP DATA  
RECEIVE DATA  
RECEIVE BUFFER  
INTERNAL DATA  
CANCEL  
ENTER  
Internal Data  
Receive Data  
Receive Buffer  
ENTER  
ENTER  
ENTER  
Hex  
Hex  
Dump is  
printed  
Dump is  
printed  
Figure 5-3, Hex Dump Mode  
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Unit 5: Troubleshooting  
TEST LABEL PRINTING  
The test label is designed to assist in the identification of print problems. Follow the flow chart provided below to  
perform this activity.  
FEED + POWER  
Printer  
beeps  
TEST PRINT MODE  
TEST PRINT MODE  
CONFIGURATION  
CONFIGURATION  
BARCODE  
TEST PRINT MODE  
BARCODE  
TEST PRINT SIZE  
10 mm  
Press  
or  
+
ENTER  
Scrolls  
options  
TEST PRINT MODE  
HEAD CHECK  
TEST PRINT MODE  
FONT  
TEST PRINT  
PRESS ENTER KEY  
TEST PRINT MODE  
FACTORY  
TEST PRINT SIZE  
LARGE SMALL  
ENTER  
Test Prints  
Power off to  
cease printing.  
Figure 5-4, Test Print Mode  
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Unit 5: Troubleshooting  
NOTE: The only print problem that the following sample test label does not display is  
fading of print image from one side of the label to the other. This is the result of  
improper print head balance.  
Compare this scale on each  
side to ensure the print is  
evenly spaced horizontally.  
Visually inspect  
these rows for voids  
indicating defective  
head elements.  
SAMPLE TEST LABEL  
Label Contents Will Vary Depending on Test Label Type .  
Displays the dip  
switch settings at  
the time of print.  
D S W 1  
N O N E  
D S W 2  
D S W 3  
Line sharpness is  
determined by print  
speed and darkness.  
Clear line in print  
Compare this scale on each  
side to ensure the print is  
evenly spaced vertically .  
indicates the ribbon  
was wrinkled during  
printing.  
Figure 5-5, Sample Test Label  
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MAINTENANCE  
• Cleaning Procedures  
• Replacement Procedures  
• Adjustment Procedures  
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Unit 6: Maintenance  
CLEANING PROCEDURES  
Cleaning of the printer is a necessary maintenace activity to ensure print quality and longer printer life. There are  
two basic types of cleaning involved; the removal of loose debris and the removal of residue.  
Use a soft cloth and/or a pneumatic blower to remove debris from the printer. This process should be performed  
prior to the removal of residue. To remove residue, apply SATO Solvent or isopropyl alcohol to a clean cotton swab  
and gently wipe the entire surface of the print head and rollers until clean.  
To gain access to the printer’s chassis, pull purple knob (1) outward to drop plate (2) downward. Remove thumb-  
screw (3) should removal of the plate become necessary.  
WARNING: DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO  
COOL TO ROOM TEMPERATURE PRIOR TO CLEANING. EXCERCISE CARE  
WHEN CLEANING TO PREVENT PERSONAL INJURY.  
CAUTION: IF USING A PNEMATIC BLOWER TO REMOVE DEBRIS FROM THE  
PRINTER, EXCERCISE CARE TO PREVENT PRINT HEAD DAMAGE.  
Figure 6-1, Printer Cleaning  
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Unit 6: Maintenance  
REPLACEMENT PROCEDURES  
This unit provides in-depth instruction on all primary component and assembly replacement, in addition to most  
secondary components. Use the text in conjunction with their accompanied graphics to ensure complete  
comprehension throughout the process. Especially observe all cautionary or warning notations.  
FUSE REPLACEMENT  
Fuse access may be gained externally without having to remove covers, etc. The fuse is located on the printer’s  
underside adjacent to the power supply cord connector. To inspect or replace the fuse, simply twist off the cap and  
the fuse will exist with it.  
PRINT HEAD REPLACEMENT  
If the print head becomes damaged or worn, it can be easily removed and replaced without having to make critical  
adjustments. Before replacing the print head, check the head counter values by printing a test pattern. Instructions  
relating to the Head Counter may be found in the Configuration unit of this manual.  
1. Switch off the printer and observe applicable lockout-tagout procedures.  
2. Open the front cover and the print head release lever.  
3. Pull outward on print head release knob (1, Figure 6-2) to release defective print head (2) from print  
assembly (3). Disconnect the two wiring harnesses.  
4. Reconnect two wiring harnesses (not shown) to replacement print head (2).  
NOTE: Each of the printer’s wiring harness connectors are different from all others to  
ensure proper mating. Mate each matching half for reconnection.  
5. Pull and hold outward on release knob (1) while applying replacement print head (2) to print assembly (3).  
CAUTION: THE BRACKETS ON EACH END OF THE PRINT HEAD MUST SNAP  
INTO POSITION ON THE RELEASE KNOB’S SHAFT. ENSURE THE PRINT HEAD  
IS SECURELY AND PROPERLY INSTALLED PRIOR TO OPERATING THE  
PRINTER TO PREVENT MECHANICAL DAMAGE.  
6. Restore power, reset the head counter, and test print.  
Figure 6-2, Print Head Replacement  
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Unit 6: Maintenance  
ROLLER REPLACEMENT  
The printer’s three rubber rollers are considered to be high-wear components due to constant treading of the print  
media and ribbon stock against their contact surfaces. This constant contact will eventually wear grooves into the  
rubber material and negatively effect print output.  
The procedure below applies for all three rubber rollers. However, some rollers do not incorporate the use of  
spacer (5) so in those cases, that process is to be ignored.  
1. Switch off the printer and observe appropriate lockout-tagout procedures.  
2. Loosen screw (1, Figure 6-3) sufficiently to rotate bearing clamp (2) from bearing (3).  
NOTE: Figure 6-** shows screw (1) and bearing clamp (2) as being removed for  
display purposes only. It is not necessary to remove those components for roller  
replacment.  
3. Withdraw bearing (3) from chassis (4) and spacer (5) from defective roller (6) consecutively.  
NOTE: Ignore removal of spacer (5) if that component is not present on the roller  
being replaced.  
4. Withdraw defective roller (6) from chassis (4) and insert replacement roller (6) in its place.  
NOTE: To remove the roller, move it toward its free end and then lift upward.  
5. Insert spacer (5) onto the free end of replacement roller (6) followed by bearing (3).  
6. Rotate bearing clamp (2) onto bearing (3) and secure using screw (1).  
7. Repeat steps 2 through 6 for all other roller assemblies that require replacement.  
8. Restore power and test print.  
Figure 6-3, Roller Replacement  
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Unit 6: Maintenance  
ADJUSTMENT PROCEDURES  
This unit covers all of the printer and printer accessory adjustments. These adjustments include mechanical  
adjustments required following the replacement of components and assemblies, in addition to, the operational  
adjustments required following a job change.  
PRINT HEAD ALIGNMENT  
Print head position has a direct impact on print quality. The print head must be parallel with the platen roller for the  
printed image to be consistent across the label.  
To adjust the alignment, test print a label, loosen the set screw, slightly move the adjustment plate to the right or  
left as deemed necessary to align the print head with the roller, and reprint a label. Repeat the process until proper  
printing is achieved and then retighten the set screw while holding the adjustment plate in position.  
CAUTION: THE PURPLE KNOB HASN’T ANYTHING TO DO WITH PRINT HEAD  
ALIGNMENT. PULLING ON THIS KNOB WILL RELEASE THE PRINT HEAD.  
Print Head Latch  
Set Screw  
Adjustment Plate  
Print Head  
Figure 6-4, Print Head Alignment  
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Unit 6: Maintenance  
PRINT HEAD PRESSURE ADJUSTMENT  
Print head pressure adjustment allows for the print head to be adjusted to accommodate different media types  
(thicknesses). The pressure setting switch is two position (normal, high). The table that follows correlates the  
media used with a pressure setting.  
PRESSURE/BALANCE ADJUSTMENT  
Paper Width (inches)  
Dial Setting  
2.17+  
1
0.612 to 2.16  
2
2.56+  
3
0.62 to 2.55  
4
PRESSURE REQUIREMENTS  
Paper Thickness (inches)  
Dial Setting  
0.003 to 0.008  
1 or 3  
Thin paper/normal label, etc.  
0.008 to 0.010  
2 or 4  
Thick paper/tag, etc.  
Reference  
NOTE: The dial is innumerated on the side to assist in position selection. The bottom  
most numberal represents the setting.  
Print Head Latch  
Print Assembly  
Adjustment Dial  
Figure 6-5, Print Head Pressure Adjustment  
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Unit 6: Maintenance  
PRINT HEAD BALANCE ADJUSTMENT  
Print head balance is the equalization of pressure against the platen roller from one end to the opposite. If the print  
head balance is out of adjustment, the printed image will be darker on one side of the label than the other and the  
media will be prone to travel in the direction of least resistance.  
The adjustment of print head balance on the label can be subjective. One will know when balance is achieved by  
the disappearance of prevailing negative print characteristics.  
To adjust the balance, begin test printing, slightly loosen the set screw, and slightly move the adjustment plate to  
the right or left as necessary. Retighten the set screw while holding the adjustment plate when proper printing is  
achieved.  
Print Head Latch  
Head Balance Pin  
Set Screw  
Adjustment Plate  
Figure 6-6, Print Head Balance Adjustment  
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Unit 6: Maintenance  
RIBBON GUIDE ADJUSTMENT  
If the print ribbon is not spread smoothly over the print head when it makes contact with the media, print voids will  
occur at the point of the ribbon fold. Typically, this is the result of the axis of one of the following not being perfectly  
parallel: ribbon spindle, ribbon roller, print head, or ribbon guide.  
The purpose of the adjustable ribbon guide is to compensate for the axis deviations of the other three. By adjusting  
the ribbon guide proportionally to the degree of deviation, the ribbon spreads smoothly as it travels from the ribbon  
supply spindle, to the guide, and beyond.  
Ribbon guide adjustment is a trial and error activity that requires the pause of printing, unlatching of the print head,  
adjusting the guide, relatching the print head, and printing once again. Several labels must be printed following  
each adjustment to determine if the adjustment was effective.  
The ribbon guide is secured to the face of the print assembly by a screw on each end. Before adjusting the guide,  
visually inspect that its axis is parallel with that of the print assembly. If not, adjust accordingly, ensure the set  
screws are secure, and once again commence printing.  
By starting in a neutral position, either end may be adjusted vertically as necessary to remedy the wrinkling  
problem.  
Print Assembly  
Set Screw  
Alignment Plate  
Set Screw  
Figure 6-7, Ribbon Guide Adjustment  
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Unit 6: Maintenance  
LABEL SENSOR POSITIONING  
The label sensor assembly provides a mounting apparatus for the eye-mark, gap, and paper-end sensors. Position  
adjustment of the label sensor is not required when using standard label media.  
When non-standard media is used, place a section of the media on the media ramp oriented as if loaded for  
printing. Manually grasp the sensor assembly and move it laterally so that the sensor indicators embossed in its  
side are aligned with the reference marks on the media.  
Sensor positioning may also be achieved by measuring from the printer’s center frame outward to a specified  
distance for sensor/reference mark alignment.  
Label Sensor  
Print Head Latch  
Adjustment Knob  
Figure 6-8, Label Sensor Positioning  
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Unit 6: Maintenance  
OPERATIONAL ADJUSTMENTS  
These operational adjustments are for fine tuning the printer as necessary following the configuration process and  
are largely confined to the four potentiometers located on the operator panel. Refer to the table below for their  
function.  
POTENTIOMETER  
DESCRIPTION/PROCEDURE  
VOLUME  
Adjusts the audible decimal level for error indication. Power on the printer, place  
on-line, and open the print head. When the beep is emitted, adjust the volume  
level accordingly.  
PITCH  
Is to be used in conjunction with the configuration adjustments. Make course  
adjustments there and then fine tune here. If unable to achieve the desired  
setting here, the course adjustment must be reset. Adjust this potentiometer as  
labels are being printed. Allow two labels to be printed for each adjustment to  
ensure a desired setting.  
Adjustment of the PITCH potentiometer will affect the print offset position.  
OFFSET  
The offset adjustment is used to reposition the media for printing following  
advancement for dispensing. A label is printed, it is fed forward for dispense, the  
printer retracts the remaining media (offset) to print the next label. To perform  
this adjustment:  
1. Power On the printer.  
2. Press the LINE key to place printer offline.  
3. Advance to the User Mode and press ENTER.  
4. Adjust the OFFSET potentiometer.  
5. Press the FEED key to feed another label.  
6. Repeat steps 3 and 4 until properly adjusted.  
7. Press the LINE key to bring the printer back online.  
DARKNESS  
Is used to adjust the darkness or lightness of the printed image and should be  
used in conjunction with the configuration adjustments. Make course  
adjustments there and then fine tune here. If unable to achieve the desired  
setting here, the course adjustment must be reset.  
Adjust this potentiometer as labels are being printed. Allow two labels to be  
printed for each adjustment to ensure a desired setting.  
CONTINUOUS MODE  
TRANSMISSION SENSOR  
REFLECTIVE SENSOR  
Base Print Position  
DISPENSE MODE  
REFLECTIVE SENSOR  
TRANSMISSION SENSOR  
Base Print Position  
Base Dispense Position  
Base Print &  
Dispense Position  
Figure 6-9, Print Base Reference Position  
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APPENDIX  
• Session Connect/Disconnect Diagram  
• Ready/Busy Timing Charts  
• X-On/X-Off Timing Charts  
• Printer Dimensions  
• Glossary  
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Unit 7: Appendix  
SESSION CONNECT/DISCONNECT DIAGRAM  
Figure 7-1, Session Connect/Disconnect Diagram  
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Unit 7: Appendix  
READY/BUSY TIMING CHARTS  
Figure 7-2a, Single-Item Buffer Timing Charts  
Figure 7-2b, Multiple-Item Buffer Timing Charts  
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Unit 7: Appendix  
X-ON/X-OFF TIMING CHARTS  
Figure 7-3a, Single-Item Buffer Timing Charts  
Figure 7-3b, Multiple-Item Buffer Timing Charts  
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Unit 7: Appendix  
PRINTER DIMENSIONS  
Figure 7-4a, Front View  
Figure 7-4b, Interface Side  
7-5  
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Unit 7: Appendix  
Figure7-4c, Back View  
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Unit 7: Appendix  
GLOSSARY  
GLOSSARY  
AC  
(Alternating Current) Electrical current that reverses its direction regularly and continually.  
An optional assembly that may be used to provide an additional function.  
Accessory  
RFID tags which use batteries as partial or complete source of power which are further  
differentiated by separating them into those with replaceable batteries and those which have  
the batteries inside a sealed unit. Also referred to as Utilized Active Tags.  
Active Tags  
Addressability  
Advance  
The ability to address bits, fields, files, or other portions of the storage in an RFID tag.  
To bring forward - the opposite of retract.  
Allen Screw  
Aluminum  
Anti-Static  
A screw whose head has a hexagonal recess to be driven by an allen wrench.  
A silvery, light-weight, metal that resists corrosion.  
Resists static electricity.  
A bow-like curved line or object.  
Arc  
The band of sparks between to closely placed electrodes when current leaps the gap from one  
to the other.  
(American Standard Code for Information Interchange) The most common format for text files  
in computers and on the internet. In a ASCII file, each alphabetic, numeric, or special  
character is represented with a 7-bit binary number (a string of seven 0s or 1s). 128 possible  
characters are defined.  
ASCII  
Assembly  
Asynchronous  
The fitting together of parts, components, or sub-assemblies to form a complete unit.  
A type of two-way communication that occurs with a time delay, allowing participants to  
respond at their own convenience. This communication allows characters to be sent at  
irregular intervals by preceding each character with a start bit and following it with a stop bit.  
The timing of the transmission is not determined by the timing of the previous character.  
Audible  
Batch  
A sound loud enough to be heard.  
A grouping of anything.  
The number of signaling elements that occur each second; or stated differently, the number of  
changes to the transmission media per second in a modulated signal.  
At slow speeds, one bit of information (signaling element) is encoded in each electrical  
change. The baud therefore, indicates the number of bits per second (bps) that are  
transmitted.  
Assuming asynchronous communication, which requires 10 bits per character, this translates  
to 30 characters per second (cps). For slow rates, (below 1200 baud), the baud can be divided  
by 10 to see how many characters per second are sent.  
Baud  
At higher speeds, it is possible to encode more than 1 bit in each electrical change. Thusly,  
4800 baud may allow 9600 bits to be sent each second.  
At high data transfer speeds, data transmission rates are usually expressed in bits per second  
(bps) rather than baud.  
Capable of operating in two directions along the same plane or medium. In the case a  
communication cable or an RFID tag, one that transmits as well as receives, read and written.  
Bi-Directional  
Binary  
A numeral system that represents numeric values using two symbols, typically 0 and 1. A  
binary number can be represented by any sequence of bits (binary digits), which in turn may  
be represented by any mechanism capable of being in two mutually exclusive states.  
Refers to a single digit in the binary numeral system. A bit can either be on or off - a 1 or 0. A  
byte is a collection of eight bits.  
Bits  
Shows the interconnections between system components by using a pictorial representation of  
a system and sub-systems linked to illustrate their relationships.  
Block Diagram  
Bolt  
A threaded metal rod with a flanged head that is used with a nut to hold parts together.  
A hole in, or through something.  
Bore  
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Unit 7: Appendix  
GLOSSARY  
Bytes  
A collection of 8 bits used in the binary system.  
As it relates to RFID, the number of bits or bytes that can be programmed into a tag. This may  
represent the bits accessible to the user or the total number - including those reserved to the  
manufacturer (e.g., parity or control bits).  
Capacity  
Capture Window/Field  
Cavity  
Region of the scanner field in which an RFID tag will operate.  
A recessed area in something. In the case of a die set, the core is one of two part with the core  
being its mating half.  
Chamfer  
To slice off the corners of an angle to create a beveled edge.  
Character  
Any single numeral, letter, or symbol.  
Chassis Assembly  
Circumference  
A group of components or sub-assemblies that comprise the base of an assembly.  
The periphery of a circle or other rounded object - also the measurement of this distance.  
A network of wires, resistors, and other electronic devices over which electrical impulses  
travel.  
Circuit  
Clockwise  
Closed Systems  
To rotate from left to right.  
As it relates to RFID, a system in which relevant data regarding the attributes of the object is  
stored in a common database accessible via data link by referencing the individual ID code.  
Collar  
A sleeve applied to a rod, shaft, or pipe to prevent sideward motion.  
A single part that may applied to others to form an assembly.  
Component  
An object that is comprised of, or layered with, two or more materials to achieve a desired  
outcome.  
Composite  
Concave  
A curved recess or hollow - the opposite of convex.  
Concentric  
Multiple items that share a common center - example: a circle centered within a circle.  
The arrangement of parts or components to operate in unison for a specific activity.  
To program software to enable, disable, or specify how various features will function.  
Configuration  
Devices for joining electrical and electronic circuits through coupling. Typically, one mating half  
is a plug (male) and the other is a socket (female).  
Connector  
Convex  
Core  
A spherical shaped surface - one that is curved outward.  
The protruding portion of a die set. The core is one of two parts and the cavity being its mating  
half. The core is convexed and the cavity is concaved.  
(Central Processing Unit) A programmable device that performs all the instruction, logic, and  
mathematical processing in a computer - is the brains of the computer. The CPU is a microchip  
that is installed on a motherboard (primary board) that coordinates hardware components.  
Also referred to as “processor”.  
CPU  
Counter-Clockwise  
Couple  
To rotate from right to left.  
Two mating halves that are connected - example: a plug or receptacle.  
The X, Y, and Z axis all being equal in size - a three-dimensional object that is equally  
proportioned.  
Cubic  
Current  
Cycle  
The flow or rate of flow of electric force.  
A single revolution of a potentially reoccurring activity - in the case of printer, one label being  
printed.  
DC  
(Direct Current) Electrical current flowing in a single direction.  
The quantity within a given or specific area or unit.  
Density  
Deviation  
A change in course or the measurement of that change.  
A straight line from the outer edge of a circle, through the center, and onward to the opposite  
edge. Also the measurement of that distance (dimension).  
Diameter  
Dimension  
Any measurable distance.  
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Unit 7: Appendix  
GLOSSARY  
Allows current to flow in one direction but not the other to protect sensitive electronics. A diode  
functions by compositing two conductive materials with one possessing low resistance to  
electrical current on one side and high resistance on the other.  
Diode  
A group of tiny switches directly attached to a circuit board to enable configuration for a  
particular type of application. These switches are two-position: On/Off.  
Dipswitch Complex  
Direct Thermal  
The printing method that uses a chemically coated heat sensitive media. Once the heat from  
the thermal printhead is applied to the media, the media darkens with the image.  
Direct thermal printing does not require ribbon and is typically used in applications where the  
label needs to endure for a year or less.  
Disable  
Divergent  
DPI  
To deactivate or make unable to function.  
To deviate from the norm or to possess opposing positions.  
(Dots Per Inch) The quantity of printed dots within a square inch area - the print density.  
(Dynamic Random Access Memory) DRAM is the most common kind of RAM and is a network  
of electrically-charged points in which a computer stores quickly accessible data in the form of  
0s and 1s. Each storage or memory cell can be directly accessed if the intersecting row or  
column is known. Each cell consists of a capacitor and a transistor.  
DRAM  
The components and sub-assemblies that comprise the mechanical apparatus of motion or  
kinetic energy.  
Drive Train  
Multiple items that do not share the same center - example: a circle whose center axis is not  
the same as that of another to whom it is connected. The opposite of concentric.  
Eccentric  
E-Clip  
Type E snap ring.  
(Electrically Erasable Programmable Read-Only Memory) Are ROM chips that do not have to  
be removed to be rewritten. Nor does the entire chip have to be completely erased to change  
a specific portion. Changing the contents does not require additional dedicated equipment.  
EEPROM  
The localized application of an electric field to each cell erases the targeted cells which can be  
rewritten. Since only 1 byte can be changed at a time, EEPROM’s are versatile but slow.  
Electronic Label  
A label that has an electronic RFID tag embedded within.  
Electromagnetic Coupling  
In RFID, a system that uses a magnetic field as means of transferring data or power.  
In RFID, a system which uses the induction of voltage on a plate as a means of transferring  
data or power.  
Electrostatic Coupling  
Ellipse  
An oval shape that is symmetrical on either side of its center when divided into quadrants.  
Characters or graphics that are raised above the remaining surface.  
To activate or make able to function.  
Embossed  
Enable  
Encompass  
To surround, encircle, or contain.  
(ECC) In RFID, supplemental bits in a data transfer used in conjunction with a polynominal  
algorithm in order to compute the value of missing or erroneous data bits. Example: for a 32-bit  
data transmission, seven additional bits are required.  
Error Correcting Code  
Relative to RFID, a mode of data communication in which missing or erroneous bits are  
automatically corrected.  
Error Correcting Mode  
Error Correcting Protocol  
Error Management  
Error Rate  
Relative to RFID, the rules by which the error-correcting mode operates.  
In RFID, the techniques used to ensure that only correct information is presented to the  
system’s user.  
In RFID, the number of errors per number of transactions.  
In RFID, the electronics which drive an antenna. When coupled with antenna, they are  
collectively referred to as a scanner. Also referred to as a transmitter.  
Exciter  
Expansion Port  
A plug accessing additional 1/0 capability on a computer or peripheral device.  
Print media with a mark on the paper backing between each label for the label sensor to read.  
This mark is used by the printer to identify the end of the printed label so that the next up can  
be properly positioned for printing.  
Eye-Mark Media  
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Unit 7: Appendix  
GLOSSARY  
Relative to RFID, the programming of information into a tag occurring as part of the  
manufacturing process resulting in a read-only tag.  
Factory Programming  
In RFID, programming that usually occurs before the tag is installed on the object to be  
identified enabling the introduction of data relevant to the specifics of the application. However,  
the tag would typically have to be removed from its object.  
Field Programming  
Field Protection  
In RFID, the ability to limit the operations that can be performed on portions of data fields  
stored in a tag.  
Fillet  
To round off the sharp edges of the angle.  
Flange  
The projecting rim of an object used to keep another object or objects in place.  
A form of rewritable memory chip that allows multiple memory locations to be erased or written  
in one programming operation. Flash Memory is very high-speed and non-volatile - does not  
need power to maintain the stored information. Its information is stored in an array of floating  
gate transistors called “cells”.  
Flash Memory  
Font  
A type or style of letter or numeral characters used in written text.  
The number of times a signal executes a complete excursion through its maximum and  
minimum values and returns to the same value. The number of vibration cycles.  
Frequency  
Print media with a space between each label where only the paper backing exists. The  
printer’s sensor uses this “gap” to identify when the printed label ends and to properly position  
the next label for printing.  
Gap Media  
A unit of measurement used to describe the nominal thickness of wire. The higher the gauge  
number, the smaller the diameter.  
Gauge  
Gear  
A system of toothed wheels meshed together so that the motion of one is passed on to the  
others.  
Gigabytes  
Groove  
Used to describe data transfer rates or storage capacity of 1 billion bytes.  
An elongated slot cut into an object.  
Radio waves or other electromagnetic radiation resulting from oscillations of electricity in a  
conductor. Also the measurement of those oscillations.  
Hertz  
A numbering system composed of six letters (A-F) and ten numbers (0-9) used to condense  
binary numbers.  
Hexidecimal  
Hex Screw  
A threaded rod having a flanged head that is comprised of six sides - a type of hardware used  
to attach two or more objects.  
In engineering: a recess that does not penetrate completely through as a bore or orifice. Term  
may be casually used in lieu of a bore or orifice.  
Hole  
Horizontal  
Hz  
On a level plane ninety-degrees from vertical.  
(Hertz) Radio waves or other electromagnetic radiation resulting from oscillations of electricity  
in a conductor. Also the measurement of those oscillations.  
Icon  
An image or picture that has a specific meaning.  
I.D. Filter  
Idle Gear  
In RFID, software that compares a newly read ID with those in a database or set.  
A toothed wheel that is not directly driven, but instead receives motion from another.  
A non-toothed wheel that is not driven - in the case of printers, it is typically used to provide  
tension on a timing belt. Also referred to as “tension roller”.  
Idle Roller  
Illuminate  
To give or emit light.  
In RFID, systems that use the inducing of a current in a coil as a means of transferring data or  
power.  
Inductive Coupling  
Intermittent  
In-Use Programming  
Junction  
Stopping and starting again at intervals.  
The ability to read from, and write to, an RFID tag while attached to its object.  
A place or point of joining or crossing.  
Kinetic  
The science dealing with the motion of masses in relation to the forces acting on them.  
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Unit 7: Appendix  
GLOSSARY  
The button on a panel that may be pressed to send an electrical signal to influence a  
predetermined activity.  
Key  
A physical object shaped in a manner so as to prevent unwanted movement or to ensure  
desired movement.  
Keyed  
Kg  
(Kilogram) A unit of weight measure within the metric system.  
Kilo-Bytes  
Used to describe data transfer rates or storage capacity of approximately 1000 bytes.  
A rounded handle to facilitate the manual opening, closing, securing, or otherwise movement  
of the object to which it is attached.  
Knob  
Knurled  
Label  
An item that has recessed grooves or elevated areas on its surface to increase manual grip.  
Print media that has been used or printed upon that has adhesive on one side.  
(Local Area Network) A computer network limited to the immediate area, consequently  
capable of transmitting data at a very fast rate. Usually the computer is limited to the same  
building, or floor of a building, as the periphery device.  
LAN Interface  
An object that is designed to be moved from one position to another for the purpose of  
preventing or allowing the opening of another object.  
Latch  
Lateral  
Movement to the left or to the right - horizontal movement.  
(Liquid Crystal Display) A display technology involving optical glass panels whose opacity can  
be controlled by electrical signals. A liquid crystal surface is sandwiched between two  
polarizing panels and when voltage is applied to certain areas, the crystal darkens. A light  
source behind the panel transmits through the transparent crystals and is mostly blocked by  
the darkened ones.  
LCD  
LED  
(Light Emitting Diode) A semiconductor light source that emits visible light or invisible infrared  
radiation. The color of the emitted light depends on the chemical composition of the  
semiconducting material used.  
Lever  
An object that turns on a fixed point usually to engage or disengage a latch.  
A film or sheet placed onto and adhered flatly over another material.  
Laminate  
Relative to RFID, the functional period within which maintenance, adjustment, and repair is not  
reasonably expected.  
Life  
Linear  
The measurement of length without consideration of other dimensions.  
Print media that does not have a space between each label as does the eye-mark and gap  
type media. This media is continuous and is divided based on printer programming.  
Linerless Media  
An active connection to another document, graphic, or address. By selecting the designated  
button, text, graphic, or screen location; one is taken to the predetermined linked location.  
Link  
M
(Meter) A unit of measure in the metric system equal to 39.37 inches.  
(Megabytes) Used to describe data transfer rates or storage capacity of approximately 1  
million bytes depending on the manner of compression.  
MB  
MM  
(Millimeter) A unit of measure in the metric system equal to 0.03937 (1/25) inches.  
In printing, a batch of unprinted labels or tags.  
Media  
Used to describe data transfer rates or storage capacity of approximately 1 million bytes  
depending on the manner of compression.  
Megabytes  
Menu  
A display of items that may be chosen.  
Meter  
A unit of measure in the metric system equal to 39.37 inches.  
A unit of measure in the metric system equal to 0.03937 (1/25) inches.  
A self-contained unit that may be plugged into another unit to operate.  
A device that is used to measure output units relating to electrical current.  
Relative to RFID, a read/write or reprogrammable tag in credit card size.  
A read/write or reprogrammable RFID tag.  
Millimeter  
Module  
Multimeter  
Memory Card  
Memory Modules  
In RFID, a vehicle equipped with a system for locating tagged vehicles, containers, and other  
objects for the purpose of inventory control.  
Mobile Inventory Vehicle  
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Unit 7: Appendix  
GLOSSARY  
Modulation  
Nest  
In RFID, the methods of altering carriers in order to transmit the encoded information.  
A set of similarly shaped objects with one smaller and resting within the other.  
The point between a positive and negative deviation which is considered to be optimum.  
A small metal block with a threaded hole through its center for screwing onto a bolt.  
Nominal  
Nut  
A milky-white, synthetic material used in manufacturing that is purchased in blocks and  
machined to the desired shape - resembles plastic.  
Nylon Material  
In label printing, it is the repositioning distance that the printer must make after advancing the  
printed label for cutting or dispensing. The offset is the distance that the media must be  
retracted following one of those activities so that printing may again take place.  
Offset  
Omni-Directional  
Orientation  
The ability of an RFID tag to operate in any orientation.  
Having to do with the manner or angle of placement.  
Orientation Sensitivity  
Orifice  
In RFID, the range or measurement of decreased readability by non-optimal orientation.  
An opening for which something is to pass through - similar to a bore.  
A typically circular object made of round, elastic material to provide a seal between two  
objects.  
O-Ring  
Oscillate  
To move back and forth along a span.  
Pan Head Screw  
A threaded rod with a rounded, flanged head used to attach multiple object together.  
In printing applications, the temporary backing for print media. The paper is removed following  
printing so the label may be applied.  
Paper  
Parallel  
Objects extending in the same direction maintaining the same distance part.  
An interface between computer and printer where the computer sends multiple bits of  
information to the printer simultaneously by sending each bit over a separate wire.  
Parallel Interface  
Parameter  
The span or area that something is allowed to exist or operate.  
A simple form of error checking that is used in serial communication. A parity bit is a binary  
digit that is added to a group of bits to detect the presence of an error. The parity bit take on  
the value of an 0 or a 1 to satisfy a constraint on the overall parity of a binary number. The  
parity scheme in use must be specified as even or odd. Parity is even if there are an even  
number of 1 bits, and odd otherwise. None may also be chosen.  
Parity  
Passive RFID tags that do not contain an internal power source. They are externally powered  
and typically derive their power from the carrier signal radiated from the scanner.  
Passive Tags  
(Personal Computer) An electronic computing device that may be individually and  
independently used or coupled to other similar devices.  
PC  
Perforation  
Perpendicular  
A series of through-holes in a material to facilitate tearing apart.  
At right angles to a given line or plane - a vertical line is perpendicular to a horizontal one and  
vise-versa.  
A black, synthetic material used in manufacturing that is purchased in blocks and machined to  
the desired shape - resembles plastic.  
Phenolic Material  
Pinion Gear  
Pitch  
A smaller gear meshed with a larger one.  
Physical top of form of media placed under the print head elements in the feed direction.  
A synthetic material typically rigid in nature that is molded to its useful shape. Plastic is  
typically injection molded along with its color additive and may be of any color chosen.  
Plastic  
Post  
A pin or shaft to which an object may be tethered or latched.  
A variable resistor used to adjust voltage to affect various mechanical activities. This electronic  
component is comprised of two terminals connected to either end of an resistive element and  
a conductor that can be moved between the two ends, thus allowing the creation of a resistor  
or voltage divider.  
Potentiometer  
Primary  
Something first in order or importance.  
Print Assembly  
The sub-assembly of a printer that comprise the printing components.  
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Unit 7: Appendix  
GLOSSARY  
The device on a direct thermal or thermal transfer printer containing the heating elements that  
causes an image to be transferred to print media.  
Print Head  
A programmable device that performs all the instruction, logic, and mathematical processing in  
a computer - is the brains of the computer. The processor is a microchip that is installed on a  
motherboard (primary board) that coordinates hardware components. Also referred to as  
“CPU”.  
Processor  
Profile  
A side view of an item.  
Program  
Proportional  
To enter or send to the processor, the control parameters for electronic equipment to operate.  
To be equal.  
A device that detects and signals the presence of a selected object at, or near, the sensor’s  
location.  
Proximity Sensor  
Pulley  
A toothed wheel for providing movement to a belt.  
One quarter of the circumference of a circle.  
Quadrant  
Radial  
Branching out in equal distances from a common center.  
A straight line from the center of a circle or sphere to its periphery - also the measurement of  
its distance.  
Radius  
(Random Access Memory) A network of electrically-charged points in which a computer stores  
quickly accessible data in the form of 0s and 1s. Each storage or memory cell can be directly  
accessed if the intersecting row or column is known.  
RAM  
Ratio  
The quotient of one quantity divided by another of the same kind.  
Relative to RFID, a device containing the digital electronics which extract and separate the  
information from the format definition and error management bits.  
Reader  
Relative to RFID, many applications require that new data or revisions to data already in the  
tag, be entered while it remains on the object. Some items with this capability of being re-  
programmable are read/write tags, memory cards, or memory modules.  
Read/Write  
An area of temporary data storage to help compensate for differences in the transfer rate and  
the processing ability of the printer.  
Receive Buffer  
Receptacle  
A female connector to which a male connector may be inserted - typically for electrical current.  
A simple electro-mechanical switch made up of an electromagnet and a set of contacts.  
Relays use a small amount of power to energize things that require a greater amount of  
energy.  
Relay  
Sometimes relays are serial connected so that one smaller relay activates a larger relay which  
in turn, activates another larger still, and so on until the thing that is desired to be activated - is.  
Retain  
To keep or to hold in place.  
Retract  
To withdraw - the opposite of advance.  
A two-terminal electrical or electronic component that resists the flow of current producing a  
voltage drop between its terminals in accordance with Ohm’s law. This electrical resistance is  
equal to the voltage drop across the resistor, divided by the current that is flowing through it.  
Resistor  
RF/AIS  
RF/DC  
(Radio Frequency Automatic Identification Systems)  
Systems that communicate over a radio link between a host computer and a data source. RF/  
DC enhances the capabilities of automatic ID Systems by providing the capabilities of hare-  
wire data communications without the physical restrictions interconnecting wires.  
(Radio Frequency Identification) A method of identifying unique items using radio waves.  
Typically, a reader communicates with a tag, which holds digital information in a microchip. But  
there are chipless forms of RFID tags that use material to reflect back a portion of the radio  
waves beamed at them.  
RFID  
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Unit 7: Appendix  
GLOSSARY  
A system of finding the position or location of assets.  
A microchip attached to an antenna that is packaged in a way that it can be applied to an  
object. The tag picks up signals from, and sends signals to, a reader. The tag contains a  
unique serial number, but may have other information and come in many forms, such as smart  
labels that can have a barcode printed on it, or can simply be mounted inside a carton or  
embedded in plastic. RFID tags can be active, passive, or semi-passive.  
RFID Tags  
Each tag broadcasts a signal to be received by three reader antennas. The time each signal is  
received is passed on to a software system that uses triangulation to calculate the location of  
the asset.  
A thin, flexible strip with layers of material; one of which contains ink used to produce an image  
on print media.  
Ribbon  
Ribbon Core  
Rigid  
A thick cardboard sleeve onto which ribbon is wound.  
Not flexible - stiff.  
(Read-Only Memory) Also known as firmware, is an integrated circuit programmed with  
specific data when it is manufactured. There are five basic types: ROM, PROM, EPROM,  
EEPROM, and Flash Memory.  
Each type has unique characteristics, but they all are types of memory that have two things in  
common: the stored data is non-volatile (not lost when power is removed) and the stored data  
is unchangeable or requires a special operation to do so.  
ROM  
ROM chips contain a grid of columns and rows. A diode is used to connect the lines and gain  
access to the data if the value is 1. If the value is 0, the lines are not connected and access is  
denied.  
RPM  
(Revolutions Per Minute) The number of cycles within the time span of one minute.  
The path or course taken to get from one location to another - example: the routing of a cable  
within a machine.  
Route  
(Serial Access Memory) Stores data as a series of memory cell that can only be accessed  
sequentially. Works very well for memory buffers where data is normally stored in the order in  
which they will be used.  
SAM  
SBPL  
(SATO Basic Programming Language)  
The units to measure distance - or a short tool for measurement.  
Scale  
To increase or decrease the proportionate size of an object - example: text or graphics on a  
printed label.  
Scanner  
Screen  
Seat  
In RFID, an antennas transmitter and receiver electronics integrated in a single package.  
An electronic display.  
To nest or couple one object to another. The same as to nest.  
The next to follow the primary in sequence or importance.  
Secondary  
A SATO specific mode of printer operation that can execute the program of BASIC format in  
the printer. This allows the printer to be configured and operated without interfacing with an  
external computer or software.  
SEMBL  
The degree of ease or difficult to gain a response - example: a sensor transmitter signal may  
require increase to penetrate the thickness of print media in order to be receipted by its  
receiver.  
Sensitivity  
Sensor  
A device that responds to a physical stimulus and produces and electronic signal.  
The operational distance between two RFID tags.  
Separation  
Sequential  
One to follow another in a specified order - examples: 1, 2, 3; A, B, C.  
A general-purpose interface that can be used for almost any type of device in which only 1 bit  
of communication is transmitted at a time.  
Serial Interface  
Attachment hardware specifically used to secure an object may be moved in a specific position  
or location.  
Set Screw  
Shaft  
Any rod, bar, or tube.  
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Unit 7: Appendix  
GLOSSARY  
Simultaneous  
Sleeve  
To take place at the same time.  
A thin hollow material that is inserted onto another to provide proportionate spacing.  
A circular clip that may be applied to a shaft, etc. to prevent another object from moving - used  
to retain objects in position.  
Snap Ring  
Solid  
An item that is not porous.  
An item that is not transparent or translucent.  
Any object of purpose to maintain a specific distance from two other objects - example: a  
sleeve or washer.  
Spacer  
Spindle  
A shaft or rod that is fixed on one or both ends and spins on its axis while maintaining its  
projection.  
(Static Random Access Memory) A type of memory that is faster and more reliable than the  
more common DRAM. The term static is derived from the fact that it doesn’t need to be  
refreshed like DRAM.  
SRAM  
Stainless Steel  
Steel  
A shiny, mirror-like carbon steel alloyed with chromium to inhibit rust.  
Metal that contains a specific percentage of carbon. The percentage of carbon determines its  
strength, in addition to how prone it is to rust.  
Stepper Motor  
Sub-Assembly  
An electrical motor designed to rotate in both directions and to move in incremented distances.  
A group of components assembled to form a complete unit that is a part of a larger unit.  
A small mechanical device when altered sends an electrical signal to influence a  
predetermined activity. Unlike a button or key, switches may have multiple positions.  
Switch  
Tag  
Relative to RFID, the transmitter/receiver pair of transceiver plus the information storage  
mechanism attached to the object. Also referred to as Transponder.  
The printing method that creates an image by transferring ink from a heat activated ribbon  
onto the media using the heat from a thermal printhead.  
A printhead is composed of a set of pins referred to as “elements” which may be selectively  
heated through electrical induction. Regular paper media is used in this application in  
conjunction with the heat sensitive ribbon. The ribbon deposits a coating of dark material onto  
the paper when exposed to intense heat.  
Thermal Transfer  
Thermal transfer printing is more durable than direct thermal printing and is often used when a  
label needs to endure longer than a year.  
The science that deals with the relationship of heat and mechanical energy - also the  
conversion of one into the other.  
Thermodynamics  
Threads  
The spiral grooves on the shaft of a screw,  
The three projectories of an object: X axis is the distance left and right, the Y axis is the  
distance up and down, and the Z axis is the distance inward and outward.  
Three-Dimensional  
A piece of wire bent into a spiral and connected on each end by different objects to allow them  
to be pulled apart and then automatically return to their original position once released.  
Torsion Spring  
Transformer  
A device used to increase or decrease electricity’s voltage and current. The device consists of  
one or more windings (typically copper) which, the ratio of the number of turns inversely  
determines the voltage change. The windings are wrapped around a magnetic core affecting  
magnetic induction.  
A device used to amplify a signal or open and close a circuit. Is constructed of a  
semiconductive material and is comprised of three terminals where one can be used to control  
the flow of current through the other two.  
Transistor  
Translucent  
Transparent  
When a medium is of a condition so as to allow light to filter.  
When a medium is of a condition so one can see through it unfettered.  
Relative to RFID, the transmitter/receiver pair of transceiver plus the information storage  
mechanism attached to the object. Also referred to as Tag.  
Transponder  
Tread  
The act of an object making repetitive contact upon another that is in motion.  
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Unit 7: Appendix  
GLOSSARY  
Troubleshoot  
The act of locating the source of a problem or problems.  
Two of the projectories of an object: X axis is the distance left and right and the Y axis is the  
distance up and down. In a two-dimensional perspective, the Z axis is not recognized.  
Two-Dimensional  
Uniform  
Units  
The state of multiple objects being the same.  
Any fixed quantity, measure, etc.  
(Universal Serial Bus) An external peripheral interface standard for communication between a  
computer and external peripherals over a cable using bi-serial transmission.  
USB Interface  
Value  
The quantity for which a symbol stands.  
Vertical  
Voltage  
A plane or axis that is plum - the Y axis.  
The units of electrical force - the ampere current that flows through a conductor.  
The amount of space occupied in three dimensions - cubic contents.  
The strength or loudness of sound.  
Volume  
Washer  
Wattage  
A flat disk of metal, rubber, etc., used to make a seat for the head of a bolt, screw, or nut.  
The amount of electrical power to operate an electrically powered device - arrived by  
multiplying amperage by voltage.  
Wear  
To diminish in quality by repetitive activity.  
Wireless  
Operates with electromagnetic waves and not with conducting wire.  
Multiple electrical wires bundled together.  
Wiring Harness  
A protocol for controlling the flow of data between computers and other devices on an  
asychronous serial connection.  
For example, a computer typically sends data to a printer faster than the printer can print. The  
printer contains a buffer where data is stored until it catches up, a small microprocessor in the  
printer sends back an Xoff signal to stop sending data. When enough data is printed and the  
buffer storage becomes free, the printer sends an Xon signal to resume sending data.  
X-ON/X-Off  
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