Wired Internet Camera RXS-3323
Wireless Internet Camera RXS-4324
User Manual
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Internet Camera RXS-3323/RXS-4324
User Manual
Table of Content
Package Contents...................................................................................................5
- Highlights............................................................................................................7
- Rear View..........................................................................................................10
Hardware Installation:..........................................................................................11
- Ceiling Mount: ..................................................................................................11
Software Installation:...........................................................................................12
- IPWizard II Installation:....................................................................................12
Using IPWizard II:...............................................................................................15
- Wireless:............................................................................................................17
Managing the Camera..........................................................................................21
Streaming:....................................................................................................33
Picture:.........................................................................................................37
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- System...............................................................................................................40
Maintenance.................................................................................................42
Video Profile................................................................................................44
- Audio.................................................................................................................47
- Event Server......................................................................................................50
SAMBA Server............................................................................................52
Record..........................................................................................................54
- Adding Preset point:..........................................................................................55
Snapshot...............................................................................................................57
Record..................................................................................................................58
Volume .................................................................................................................58
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Chapter 1. Product Overview
Package Contents
Item
Descriptions
1. RXS-3323 or RXS-432 Camera
2. Manual and Software Package CD
3. Quick Installation Guide
4. Detachable Wireless LAN Antenna (optional, only
comes with Wireless Camera)
5. RJ 45 Cable
6. 12V/1A Power Adapter
7. Camera Mount Kit
Please contact your reseller, if any of the above items are missing.
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System Requirements
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Windows 2000, XP, Vista, or Windows 7.
At least 256 MB of memory (512MB recommended)
A wireless (802.11n or 802.11g) or Ethernet network.
Internet Explorer 6.x or higher, Firefox 2.0 or later/ Safari Internet Web Browser
VGA card resolution: 800 x 600 or above
CPU: 1.3GHz or above processor
Product Features
RXS-3323/RXS-4324 is the Day/Night, Pan/Tilt Internet Camera with two-way Audio
provides you with a 24 hours security. You will be able to see, hear, and talk to people
in your camera’s viewing field via Internet connection.
z H2.64, MPEG4, and MJPEG Tri-Codec supported
The camera provides you with excellent images by the H.264/ MPEG4/ MJPEG
Tri-codec selectable technology. The H.264 codec can reduce the size of a video
stream up to 80% compare to MJPEG, allowing the optimization of your
networking environment and storage space.
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2-Way Audio Capability
The built-in microphone of the camera provides on-the-spot audio via the
Internet, allowing you to monitor the on-site voice. In addition, you can connect
an external speaker to the camera which allowing broadcast via the camera.
z Day & Night Surveillance Supported
The four White LEDs around the camera lens enable the camera to capture
images in the dark environment or at night. When the Light Sensor detects the
environmental light level becomes low, the LEDs will automatically turn on,
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ensuring seamless protection.
z Optimal Viewing
With the pan/tile functions, the camera can monitor everywhere from the
left/right (0~355 degrees) or up/down (-10~90 degrees). In addition, there is 128
preset points and 16 camera tours can be assigning to move the camera lens to
cover the desired area quickly.
z Supports Multiple Profiles
The camera supports multiple profiles simultaneously, so that you can separately
set up different image settings (such as image quality and frame rate) for the
different video types of the camera: H.264, MPEG4, MJPEG, and 3GPP.
z Remote Control Supported
By using a standard Web browser or the bundled viewing software application,
you can easily change the configuration of the camera via Intranet or Internet. In
addition, the camera can be upgraded remotely when a new firmware is available.
The users can also monitor the image and take snapshots via the network.
z Multiple Platforms Supported
The camera supports multiple network protocols, including TCP/IP, SMTP
e-mail, HTTP, and other Internet related protocols. Therefore, you can use the
camera in a mixed operating system environment, such as Windows 2000,
Windows XP, Windows Vista, and Windows 7; and via your smart phone
devices.
- Highlights
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Easy installation with setup wizard
UPnP device discovery and NAT router transversal for easy installation
Dynamic IP Service and DIPS Server help remotely view your IP camera
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easily
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Covers wider area than Wide and fast Pan range: 355 degree and 180
degree/sec Wide and fast Tilt range: 100 degree and 120 degree/sec
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H.264, MPEG4 and JPEG triple compression simultaneously
Mega-pixel resolution up to 1280x1024
Up to 11-profile encoder simultaneously
Mega-pixel or VGA mode selectable
UDP / TCP / HTTP protocols selectable
Supports video/audio multi-casting
IEEE 802.11n wireless LAN (Wireless model only)
WEP/WPA/WPA2-PSK wireless security (Wireless model only)
3GPP for 3G mobile remote application
30 fps for VGA mode
15 fps for Mega-pixel mode
Digital zoom
Built-in 4 White LEDs for night mode or low Lux. Environment estimated
distance 5M~10M
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Introduction of Hardware
- Front View
These LEDs are used for night vision during night or dark environment to
provide extra light source for the camera.
IR LEDs:
User can use this ring to make minor focus adjustment.
Indicates the power and wireless connection.
Lens and Focus Ring:
Power and Wireless
LED (Orange Color):
Microphone:
Built-in microphone for sound and voice reception.
This LED is used to indicate whether DC power is on or not. In addition,
this LED will be flashing under Ethernet/LAN connection.
LAN LED:
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- Rear View
The Audio Output Jack allows the camera to output audio or alerting sound.
Connect with a 3.5Ø phone jack speaker or headphone (speaker or
headphone don’t come with camera)
Audio Output Jack:
Power Jack:
The input power is 12VDC which is provided by the power adapter included
in package
Note: Improper power adapter may damage the camera and result in
danger.
User can attach the included antenna to this connector to connect to a
wireless 802.11b/g/n network. (optional, for Wireless Camera only)
The RJ45 LAN socket is for connections to 10/100Base-TX Fast Ethernet
cabling. Please use Category 5 or 6 “straight through” cable (doesn’t come
with camera) to connect to Ethernet network switch, hub, or router.
Note: Please use “cross-over” cable if you need to connect the camera to
computer directly
Antenna Connector:
LAN port:
Reset the Camera back to Factory Default
Factory Default Reset:
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Chapter 2. Installation
Hardware Installation:
- Camera LAN and Power Installation:
1. Please use cable connection for the
first time setup. Using the
RXS-4324 as example, please
connect an Ethernet cable to the
LAN socket located on the
camera’s rear and attach it to the
network.
2. Connect the attached power adapter
to the DC power jack of the
camera. Note: Use the power
adapter, 12VDC, included in the
package and connect it to wall
outlet for AC power.
3. Once you have installed the camera well and powered it on, the power LED will
turn on. It means the system is booting up successfully. Furthermore, if you have a
proper network connection, and access to the camera, the LED will flash blue
under wired mode.
- Ceiling Mount:
1. Fix the camera to L-type bracket with 2. Fix the bracket and camera to the
the two supplied screws
ceiling using two wall anchors and
screws
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- Wall Mount:
1. Fix the L-type bracket to the wall using 2. Fix the camera to L-type bracket
two wall anchors and screws
with the two supplied screws
Software Installation:
When you installed the Camera on a LAN environment, there are two easy ways to
search your Cameras by IPWizard or UPnP discovery. First is the guide to install the
IPWizard II:
- IPWizard II Installation:
IPWizard II is a software designed to help you search and link to the Rosewill’s
Camera which connects under your network.
1.Please insert the CD into your
CD-Rom / DVD-Rom drive
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2.A browser should automatically open
up with “Software Package” info.
3.Please click on “IPWizard” under
“Software & Tools” to continue
4.Click on “Run” to continue.
5.You may be prompt to this window
depending on your Internet Browser’s
security level, please click “Run” to
continue.
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6.Click on “Next” to continue
7.Click on “Finish” to finish the
installation.
8.After installation, you should be able
to see a new icon “IPWizard II” on
your desktop
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Chapter 3. Connecting to the Camera
Using IPWizard II:
After the installation of the IPWizard II, double click on the icon,
you will see
this window popup as the basic management of the IPWizard II. Once it popup, the
wizard will perform an auto search to see if you have any camera in the Network.
The window below is an example of what this may look like:
This part shows the Device name found in the network
Here shows the IP address of the found Camera
Here shows the Port used of the found Camera
The orange circle will minimize the window and the red circle will close
this window
1. Device Title
2. IP address
3. Port
4. Minimize and Close
Window
This shows the MAC address of your Camera
5. MAC
Double Click on the above information bar will open up the Camera
management page in your default Web Browser.
When launch the IPWizard II, a searching window will pop up. IPWizard II
is starting to search Network Cameras on the LAN. The existed devices will
be listed.
6. Search
If IPWizard II finds network devices, View button will be available. Please
7. View
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select the device you want to view and click the View button. Then you
(One click to view the
video from the
could see the video from camera directly.
IPWizardII directly)
8. LAN
In case you want to change the IP related parameters of wired interface,
please select the device you want to configure and click the LAN button.
Further description will be show at below.
In case you want to change the IP related parameters of wireless interface,
please select the device you want to configure and click the WIRELESS
button. Further description will be show at below.
9. Wireless
(For RXS-4324 only)
This will close the IPWizard II window.
10. EXIT
This shows you the device model name.
11. Model Name
12. Network
13. DHCP
This tells you what your connection type is; wired or wireless.
Here tells that whether your camera is under the DHCP IP or Static IP.
This tells you what your connection type is; Ethernet only or wireless.
Shows if your connection is successful
14. WiFi
15. Connection
- LAN:
Here you can set the IP of the camera to be either by Static or DHCP base on your
needs. It is recommended and by default to use DHCP as your IP address of the
camera.
You could modify the relative settings of the selected device. Click “<<” button will quit the
LAN setting procedure and click “>>” button will move to next page as below.
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If you do not want to change username and/or password, then just click “Submit” button to
perform your setting accordingly. Click “<<” button will go back to previous page. If you like
to change username and/or password of the device, just click the check button. Then, you will
be able to change the username and password as below.
After type in the new username and password, click “Submit” button to perform your setting
accordingly. Click “<<” button will go back to previous page.
- Wireless:
Selecting WIRELESS will start the search for the SSID around your area.
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Click on the SSID to select your wireless AP or router. We use WEP as an example here. Enter
your SSID’s WEP key, then click “>>”
Double check your WLAN setting (Default using DHCP IP as your wireless router
provides IP address for the Camera) then click “Submit”.
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You should see the confirmation Status Window popup as below. Please select “OK”
to confirm these settings.
The IPWizard II will start to configure this camera with your updated information.
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Once this step finished, IPWizard II will prompt you to unplug the Ethernet cable to activate
wireless access. Then IPWizard II will prompt you to test wireless setting or finish wireless
procedure as below.
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Managing the Camera
Access the device using IE for the first time:
IPWizard II provides a very easy access for you in finding out your Camera’s IP
address within your Network. You can start up the IPWizard II program by double
click on this icon.
- Three ways to access the Camera for the first time.
1. If your default Web Browser is Internet Explorer:
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Double click on the
information bar in the
IPWizard II program to
open the Camera’s
management page in
Internet Explorer or your
default web browser.
If IE isn’t your default
broswer, we recommend
to copy the IP address
from the address bar and
paste to IE.
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Note: Rosewill’s Cameras can be supported by all other web browsers, however, there
are certain features requires to be manage under Internet Explorer. Therefore,
we recommed using Internet Explorer when managing the Camera for the first
time.
2. Using the UPnP for WinXP or Network Discovery for Win7 to access to the
browser.
Opening up UPnP in Win XP
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Unless you have set your
computer, you should see
the UPnP icon popup in
the lower right hand
corner when your network
discover the Camera.
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Double click on the icon
to open up the UPnP
device window
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Make sure that the UPnP icons are not hidden. If they're hidden, from the Network Tasks
pane in My Network Places, click Show icons for UPnP networked devices, and click Yes
to open Windows Firewall. Windows XP will automatically make the needed configuration
changes.
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For Window XP: To discover your device, go to your Desktop and click My Network Places.
For Window Vista: Typing in Control Panel\Network and Internet\Network and Sharing
Center in the Start Search menu item on the Start menu. In the Sharing and Discovery
section you should see a On light for Network Discovery.
Opening up Network Discovery in Win7
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Open Control Panel
Click on Network and
Internet
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z
Click on View Network
Computers and devices
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Once opened, you should
see the Rosewill Camera
model under the Other
Device.
Please double click this to
start the web browser for
management.
3. Type in the IP address provided by the IPWizard II into the Internet Explorer
directly.
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- Entering into Camera’s Management page via IE
1. You may be asking to enter the username and password when entering into the web
browser on the computer.
2. If you are prompt to ask entering the username and password. Please type in
“admin” and leave the Password blank as the default username and password.
For the first time use (default value), input the
User Name: admin
Password:
Note: If you log in the Camera as an User, “Setting” function will be not accessible.
3. According your browser’s security setting, the IE Web Page may prompt the
“Security Warning” window. If so, select “Yes” to install and run the ActiveX control
into your PC. Otherwise, the system will load the ActiveX silently.
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z
You may also be ask to install the Rosewill Media Control to load the
video properly. Please click on the highlighted bar and select “Install
This Add-on for All User on This Computer”
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Upon selecting the “Install This Add-on for All User on This
Computer”, you will see an Security Warning Window asking your
permission to install the Rosewill Media Control. Please click “Install”
to continute.
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After the complete of installation, you should see your IE like below.
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Management Page:
When you first entering into the management page, you should see your IE as below:
RXS-3323 and RXS-4323 provide 13 Video Profiles. The default Profile is
H.264 / VGA (640 x 480). Please refer to Appendix for more detail comparison
of the video profiles.
1. Video Profile
There are three types of streaming. User can adjust to the streaming protocol
based on the network environment.
2. Streaming
3. Language
RXS-3323 and RXS-4323 provide multiple languages to meet customer’s
requirement.
This will opens up more detail setting functions of the Camera
You can use this to adjust the camera lens
5. PTZ Control
Move Camera
to the upper
left direction
Move Camera
to the left
Move Camera to the
upper right direction
Move Camera upward
Move Camera back to
the original position
Move Camera to the
right direction
direction
Move Camera
to the lower
left direction
Move Camera
downward
Move Camera to the
lower right direction
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This will opens up PTZ advance control. You can adjust the speed, add preset
points, or Camera tours, and etc.
User can drag or scale the box over the video to adjust zoom ratio and position.
Press Snapshot button to take a picture. The image file is saved as JPEG format
into your local PC. Select Browser, the pop-up window to select the save path and
file name prefix, select OK to continue.
Press Record button to start recording. The video file is saved as ASF format into
your local PC. While you want to stop it, press Stop to stop recording. Select
Browser, the pop-up window to select the save path and file name prefix, select
OK to continue.
After stop recording, list the files, this file is named as
Video_yyyymmddhhmmss.avi
The video files can be display by the standard Windows Media Player, but it needs
the DixectX 9.0 or later version to be installed.
There are two control bars for speaker and microphone volume respectively. Scroll
these control bars to adjust the audio attribute.
Check the volume mute will mute the speaker output
A window will be popup to show the statistics information of the streaming status.
Note that this information is the statistics between the device and your local PC.
Adjust the video to full screen of your monitor.
11. Statistics
12. Full Screen
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Chapter 4. Managing the Device
There are many functions of the Camera can help to make you rlife easier! However,
they also require a careful setting to meet your needs. Please see the following section
as we will introduce in detail on what these setups are and how they can help you.
Setting
Note: Setting will only be avaiable when user is login as an administrator.
When click on “Setting”, you should see below window as entering into the Setting
page.
Live View:
Returns to the main viewing page
Configure Network settings such as DHCP, DDNS,
3GPP, PPPoE and UPnP
Adjust camera parameters, day & night
Configure system information, date & time,
maintenance, and view system log file.
Select Mega-pixel or Multi-profile mode and
configure bit rate and frame rate of video profiles
Configure audio parameters
Setup user name, password and login privilege
Setup E-Mail configuration
Setup Object detection
Setup FTP/TCP/HTTP server for event
- Network
Use this menu to configure the network to connect the device and the clients. The
Wireless function only supports RXS-4324, the wireless version of Rosewill’s
Network Camera. You will not see this function in RXS-3323.
Network:
This section provides the menu for connecting the device through Ethernet cable.
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Displays the Ethernet MAC address of the device. Note that user can not change it.
DHCP: Dynamic Host Configuration Protocol.
1. MAC address:
2. Obtain IP address
automatically
(DHCP):
Enable this checked box when a DHCP server is installed on the network to issue IP
address assignment. With this setting, the IP address is assigned automatically. If this
device can not get an IP address within limited tries, the device will assign a default IP
address, 192.168.0.100, by itself as the default IP address.
If you do not select Obtain an IP address automatically, then you need to enter these
network parameters manually.
3. IP address:
4. Subnet mask:
5. Gateway:
DNS: Stands for Domain Name System.
6. Obtain DNS from
DHCP:
Enable this checked box when a DHCP server is installed on the network and provide
DNS service.
If you do not select Obtain DNS from DHCP, then you need to enter these parameters
7. Primary DNS:
8. Secondary DNS:
9. HTTP Port:
manually.
The device supports two HTTP ports. The first one is default port 80 and this port is
fixed.
This port is very useful for Intranet usage. The second HTTP port is changeable. Users
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could assign the second port number of http protocol, and the WAN users should follow
the port number to login. If the http port is not assigned as 80, users have to add the port
http://xx.xx.xx.xx:xxxx/ to access the device.
If multiple devices are installed on the LAN and also required to be accessed from the
WAN, then the HTTP Port can be assigned as the virtual server port mapping to support
multiple devices
Wireless:
This function only supports RXS-4324, the wireless version of Rosewill’s Network
Camera. You will not see this function in RXS-3323.
This provides you with an easy setup for configurtion of the Wireless Setting:
Step 1: Select SSID of wireless router or access point (AP).
1. Setting (Easy
Installation):
Step 2: Key in security key of WEP or WPA. Then click “Submit” button to
activate wireless setting.
Click the “Refresh” button. It will refresh information window which list is the result of
a network scan. Access points with a disabled SSID Broadcast will not appear unless the
camera is associated with it.
2. Site survey:
Displays the Ethernet MAC address of the WLAN card. Note that user can not change it.
“Wired (Ethernet) only” or “Auto – wired if cable connected otherwise wireless”:
Choose wired or wireless mode. However, note that wired is priority.
Select one of WLAN modes from Infrastructure or Ad-Hoc mode.
3. MAC address:
4. Interface Select:
5. Type:
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This is the name of the wireless network the device is configured for. The field accepts
up to 32 alphanumeric characters. The name must be exactly the same as that used in the
wireless access point, or the connection will not be established.
6. SSID:
Leaving this field blank means the device will attempt to access the nearest open
network.
This is the MAC address of the wireless AP detected.
You can choose the wireless channel that you currently using.
This shows which type of security the network uses. The device supports three security
methods: None, WEP, and WPA_PSK/WPA2_PSK.
- WEP settings:
7. BSSID:
8. Channel:
9. Security mode:
- Authentication:
Select Open or Shared Key System Authentication, depending on the method used
by your access point. Not all access points have this option, in which case they
probably use Open System, which is sometimes known as SSID Authentication.
- WEP Mode:
The key types available depend on the access point being used. The following
options are available:
„ ASCII - In this method the string must be exactly 5 characters for 64-bit WEP
and 13 characters for 128-bit WEP.
„ HEX - In this method the string must be exactly 10 hexadecimal (0-9, A-F)
characters for 64-bit WEP and 26 hexadecimal characters for 128-bit WEP.
- Web Key 1~4:
Key-in the password of WEP.
- WPA_PSK/WPA2_PSK settings:
- WPA Key:
Key-in the password of WPA. The device uses a pre-shared key (PSK) for key
management. The pre-shared key can be entered either as Manual hex, as 64
hexadecimal characters, or as a Passphrase, using 8 to 63 ASCII characters.
Enable this checked box when a DHCP server is installed on the network to issue IP
address assignment. With this setting, the IP address is assigned automatically.
11. Obtain IP address
automatically
(DHCP):
If you do not select Obtain an IP address automatically, then you need to enter these
network parameters manually.
12. IP address, Subnet
mask, and Gateway:
Select “OK” to save and enable the setting.
Note: To enable WLAN function, user must set these related parameters correctly at first. Then power off the device
and remove Ethernet cable from device. Power on the device again and WLAN mode will be available accordingly.
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DDNS:
DDNS: Stands for Dynamic Domain Name Server
Your Internet Service Provider (ISP) provides you at least one IP address which you use to
connect to the Internet. The address you get may be static, meaning it never changes, or dynamic,
meaning it’s likely to change periodically. Just how often it changes, depends on your ISP. A
dynamic IP address complicates remote access since you may not know what your current WAN
IP address is when you want to access your device over the Internet. One of the possible solutions
to the dynamic IP address problem comes in the form of a dynamic DNS service.
A dynamic DNS service is unique because it provides a means of updating your IP address so that
your listing will remain current when your IP address changes. There are several excellent DDNS
need to register with the service and set up the domain name of your choice to begin using it.
Please refer to the home page of the service for detailed instructions or refer to Appendix G for
more information.
If your device is connected to xDSL directly, you might need this feature. However, if your device
is behind a NAT router, you will not need to enable this feature because your NAT router should
take care of this job. As to xDSL environment, most of the users will use dynamic IP addresses. If
users want to set up a web or a FTP server, then the Dynamic Domain Name Server is necessary.
To enable or disable the DDNS service here.
1. DDNS:
Choose the built-in DDNS server.
2. Server name:
3. DDNSHost:
4. User name:
5. Password:
The domain name is applied of this device.
The user name is used to log into DDNS.
The password is used to log into DDNS.
.
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PPPoE:
PPPoE: Stands for Point to Point Protocol over Ethernet
A standard builds on Ethernet and Point-to-Point network protocol. It allows your device with
xDSL or cable connects with broadband network directly, then your device can dial up and get a
dynamic IP address. For more PPPoE and Internet configuration, please consult your dealer or
ISP.
The device can directly connect to the xDSL, however, it should be setup on a LAN environment
to program the PPPoE information first, and then connect to the xDSL modem. Power on again,
then the device will dial on to the ISP connect to the WAN through the xDSL modem.
The procedures are
• Connect to a LAN by DHCP or Fixed IP
• Access the device; enter Setting -> Network -> PPPoE as below
To enable or disable the PPPoE service here.
1. PPPoE:
Type the user name for the PPPoE service which is provided by the ISP.
Type the password for the PPPoE service which is provided by the ISP.
Shows the IP information got from PPPoE server site.
2. User name:
3. Password:
4. IP address, Subnet
mask, and Gateway
(read only):
Shows the Status of PPPoE connection.
5. Status:
Streaming:
RTSP is a streaming control protocol, and a starting point for negotiating transports such as RTP,
multicast and Unicast, and for negotiating codecs. RTSP can be considered a "remote control" for
controlling the media stream delivered by a media server. RTSP servers typically use RTP as the
protocol for the actual transport of audio/video data.
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Choose the RTSP port. The RTSP protocol allows a connecting client to start a video
stream. Enter the RTSP port number to use. The default value is 554.
1. RTSP Port:
2. RTP Port:
Specify the range of transmission port number of video stream. The default range is
50000 to 50999. User can specify a number between 1024 and 65535.
UPnP:
UPnP is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an UPnP
enabled Network Camera. If your operating system is UPnP enabled, the device will automatically
be detected and a new icon will be added to “My Network Places.” If you do not want to use the
UPnP functionality, it can be disabled.
In addition, this device also provides UPnP IGD function for NAT traversal easily. Use NAT
traversal when your device is located on an intranet (LAN) and you wish to make it available from
the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic
to an external HTTP port in the NAT router will be forwarded to the device.
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To enable or disable the UPnP service here.
Shows the friendly name of this device here.
1. UPnP:
2. Friendly Name:
3. UPnP NAT
Traversal:
When enabled, the device will attempt to configure port mapping in a NAT router on
your network, using UPnP™. Note that UPnP™ must be enabled in the NAT router first.
The port range will open in NAT router.
4. Port Range:
5. External IP
address:
Show the IP address and port for WAN access through Internet. If NAT traversal is
configured successfully, user can use this IP address and port to access this device. The
external IP address is not shown in case NAT traversal function is failed.
Bonjour:
Bonjour is Apple Inc.’s trade name for service discovery protocol. It will help locates
printers, other computers, and devices on a local network using multicast Domain
Name System service records.
1. Bonjour:
To enable or disable the Bonjour service here.
Shows the friendly name of this device here.
2. Friendly Name:
IP Filter:
You can enter different user’s IP address which are allowing enter or denying by the device.
To enable or disable the IP filter function here.
1. IP Filter:
Choose the filter policy where is denying or allowing.
2. IP Filter Policy:
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IP Notification:
In case the IP address is changed, system is able to send out an email to alert someone if the
function is enabled.
If enable this function, then the “Send to“ and “Subject” fields need to be filled. You
Server“ in order to send email successfully.
1. SMTP Notification
(e-mail):
Type the receiver’s e-mail address. This address is used for reply mail.
Type the subject/title of the E-mail.
2. Send To:
3. Subject:
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If enable this function, then the “TCP Server“, “TCP Port”, and “Message” fields need
to be filled.
4. TCP Notification:
Type the server name or the IP address of the TCP server.
Set port number of TCP server.
5. TCP Server:
6. TCP Port:
7. Message:
Type the Message for the TCP Server.
8. HTTP Notification: If enable this function, then the “URL”, “HTTP Login Name”, “HTTP
Login Password”, “Proxy Address”, “Proxy Port”, “Proxy Login Name”,
“Proxy Login Password”, “Customer Parameters”, “Message” fields need
to be filled.
Type the server name or the IP address of the HTTP server.
9. URL:
10. HTTP Login
Name:
Type the user name for the website.
11. HTTP Login
Password:
Type the user name for the website.
Type the server name or the IP address of the HTTP Proxy.
Set port number for the proxy.
12. Proxy Address:
13. Proxy Port:
14. Proxy Login
Name:
Type the user name for the proxy.
15. Proxy Login
Password:
Type the password for the proxy.
User can set specific parameters to HTTP server.
The message will be sent to HTTP server.
16. Customer
Parameters:
17. Message:
- Camera
Use this menu to set the functions of the camera settings of the device.
Picture:
Turn the “Mirror” and “Vertical Flip” On or OFF. The image will be overturned as
below.
1. Rotation:
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Auto: will adjust the white balance automatically.
2. White Balance:
Hold: will hold the white balance.
Auto: will adjust the internal gain automatically.
Hold: will hold the internal gain.
3. Exposure Control:
Larger value will increase the colorfulness of the video.
Larger value will increase the brightness of the video.
Larger value will sharpen the video.
4. Color Level:
5. Brightness:
6. Sharpness:
7. Contrast:
Larger value will increase the contrast of the video.
User can turn Auto or Off of the night mode. This function is very useful under low
illumination environment.
8. Night Mode:
User can turn On, Off, Auto or Schedule of the built-in White-light LEDs. This function
is very useful under low illumination environment even 0 Lux.
In case the Auto mode is selected, user needs to specify 3 parameters in advance:
- LED ON Threshold (0~10000):
9. White-Light LED:
This value set the threshold to turn on white-light LED. It should be lower or
equal to LED OFF Threshold.
- LED OFF Threshold (0~10000):
This value set the threshold to turn off white-light LED. It should be higher or
equal to LED ON Threshold.
- Delay Time:
The delay time between LED ON/OFF switching.
Note that Current Value is the current luminance from the captured video. It’s a useful
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reference to set LED ON/OFF Threshold.
De-Noise can remove or lower unwanted noise and preserve fine details and edges.
10. De-Noise:
Preset Setting:
This page provides the edit tool to modify or delete the Preset points where you set under
Advanced PTZ.
Tour Setting:
Up to 128 positions can be preset, and the camera can be programming to move to the preset
position sequentially. To use the camera tour function, user must preset some camera positions
first.
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The group name of the sequence of camera tour. The maximum number of camera tour is
16.
1. Tour Name:
Enable or disable this camera tour.
2. Running:
3. Preset:
Set the sequence of the tour. Maximum 16 points can be assigned. The selected preset
position is added in the Sequence list from 1 to 16.
Type a period of time during which the camera is to stay at each preset point, between 0
to 36000 seconds.
4. Wait Time:
- System
Use this menu to Configure and maintain system, and to perform the principal settings of the
device.
System:
To enable or disable the DIPS® (Dynamic IP Service) function.
1. DIPS (Dynamic IP
Service):
It’s a unique number of each device for identification and this ID is used for DIPS.
2. Device ID (for
DIPS):
In the Appendix G, it describes how to locate your device from Internet by DDNS
service. However, we provide another easier way to do the same job called Dynamic IP
Service, DIPS®.
To use this service, just follow four steps below:
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1. Enable DIPS function of the device
2. Check your Device ID from this page. This is a unique number for each device.
3. If your device is behind a NAT router, please configure your device properly.
You could refer to section “Install the Camera behind a NAT Router” above.
You only need to do this job one time.
4. Visiting our company’s web site, you can find DIPS service page as below:
Enter your Device Number and press “OK” button.
Then, a new web page will pop up and link to your device accordingly.
You will see that DIPS is a much easier service than DDNS.
You can enter the name of this unit here. It’s very useful to identify the specific device
from multiple units. The information will be shown on IPWizard II once the device is
found.
3. Device Title:
This information shows the software version of the device.
To turn on or off Network LED.
4. Software Version:
5. Network LED:
6. Power LED
(Wireless LED):
7. Log:
To turn on or off Power LED (wireless LED if WLAN model).
User can check the system log information of the device, including the Main Info,
Appended Info, Operator IP, and so on …
Click this button; user can refresh the log information of the device.
8. Reload:
Date & Time:
You can setup the device or make it synchronized with PC or remote NTP server. Also, you may
select your time zone in order to synchronize time locally.
Displays the date and time of the device.
1. Server Date &
Time:
Displays the date and time of the connected PC.
- Synchronize with PC:
2. PC Time:
3. Adjust:
Click this option to enable time synchronization with PC time.
- Manual setting:
Click this option to set time and date manually.
- Synchronize with NTP:
Click this option if you want to synchronize the device’s date and time with those of
time server called NTP server (Network Time Protocol).
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Type the host name or IP address or domain name of the NTP server.
4. NTP Server:
Select an interval between 1 and 23 hours at which you want to adjust the device’s time
referring to NTP server
5. NTP Sync. Interval:
Set the time difference from Greenwich Mean Time in the area where the device is
installed.
6. Time zone:
Disable or enable the daylight saving adjustment.
7. Daylight Saving:
Maintenance
1. Hard Factory
Recall the device hard factory default settings. Note that click this button will reset all
device’s parameters to the factory settings (including the IP address).
Default (Include the
network setting):
2. Factory Default
(Except the network
setting):
The unit is restarted and most current settings are reset to factory default values. This
action will not reset the network setting.
To take a backup of all of the parameters, click this button. If necessary, it will then be
possible to return to the previous settings, if settings are changed and there is unexpected
behavior.
3. Backup Setting:
Click the “Browse” button to locate the saved backup file and then click the “Restore
Setting” button. The settings will be restored to the previous configuration.
4. Restore Setting:
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The device supports new firmware upgrade (the software that controls the operation in
the device). Please contact your dealer for the latest version if necessary.
Download the latest firmware file from our website or your dealer. Unzip this firmware
file to binary file and store it into your PC. Then follow the steps as bellows carefully:
1.Close all other application programs which are not necessary for firmware update.
2.Make sure that only you access this device while firmware updating.
3.Disable Motion Detection function.
5. Firmware Upgrade
procedure:
4.Click “Browse” button. Select the Firmware binary file. (Note that it must make
sure that the Firmware only applies to this device, once update, it will be burned
into FLASH ROM of system.)
5.Once the firmware file was selected, click “Firmware Upgrade” button.
6.The upgrade progress information will be displayed. Once the uploading process
completed, the device will reboot the system automatically.
Please wait for timer countdown, and then you can use IPWizard II to search the device
again.
Warning!!!
The download firmware procedure can not be interrupted. If the power and/or network connection are
broken during the download procedure, it might possibly cause serious damage to the device.
We strongly suggest that DO NOT upgrade firmware via Wireless LAN due to high error rate possibly and
don't allow any other clients to access this unit during updating procedure.
Be aware that you should not turn off the power during updating the firmware and wait for finish message.
Furthermore, the firmware upgrade procedure always is risk and do not try to upgrade new firmware if it’s
not necessary.
The device is restarted without changing any of the network settings. It means the IP
address of the device will be the same after firmware upgrade.
6. System Restart:
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- Video
This device provides 2 modes of video profile. The first one is Mega-pixel mode which supports
video resolution up to Mega-pixel. However the maximum frame rate of this mode is up to 15fps
only. The second one is VGA mode which supports video resolution up to VGA but frame rate
can be up to 30fps. User only can select either Mega-pixel or VGA mode to operate the camera.
Switching Mega-pixel and VGA, the device will take time to reboot system.
Common
There are some important information can be embedded into image, including date, time,
and/or text.
1. Text Overlay
Setting:
User can only choose either VGA Multi-profile or Mega Multi-profile mode. VGA
Multi-profile mode can serve H.264, MPEG4, and JPEG streams up to VGA resolution
simultaneously. On the other hand, Mega-pixel mode, in addition to VGA resolution, it
can serve H.264/Mega and JPEG/Mega two more streams simultaneously.
2. Video Profile
Video Profile
This is the encoder editing mode.
There are 13 Video types in the profile.
1. Video Type:
Here defines the rate control method of this profile. There are two options: Constant Bit
Rate (CBR) or Variable Bit Rate (VBR). For CBR, the video bit rate is between low to
high bandwidth based on different resolutions. User can set the desired bit rate to match
the limitation of bandwidth. For VBR, user should choose the quality level to set the
video quality rather than bit rate. The quality level is between 1 and 100. The higher
value can reach the better quality but of course will consume higher bandwidth.
Here defines the targeted frame rate of this profile. For example, set the frame rate to 15
2. Rate Control:
3. Max Frame Rate:
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fps, then the image will be updated for 15 frames per second as possible. User need to set
reasonable max frame rate versus video quality under the limited bandwidth.
This defines the Intra/Inter-frame (I/P) ratio of this profile. For example, set the GOP to
30, then the video stream will have one Intra-frame every 30 frames.
4. GOP Control:
ROI:
ROI stands for Region of Interest.
You can select the video to focus on your ROI in order to minimum the video size.
There are two ROI areas provided in the camera management. You can use the mouse
to drag both ROI around in your video.
Once the ROI has been set, you need to click Save, then go to Live View to adjust to
view the preset ROI.
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Once set ROI, you can select ROI in the Video Profile; you can then see the focus
image of the ROI area:
ROI 0: The area size of ROI 0 is H.264 / VGA, 640 x 480.
ROI 1: The area size of ROI 1 is H.264 / QVGA, 320 x 240.
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- Audio
To enable or disable audio function
1. Audio:
To select Simplex or Full duplex (2-way audio) mode
To adjust gain of input audio
2. Audio Mode:
3. Input Gain:
4. Output Gain:
To adjust gain of output audio
- User
Use this menu to add, update, or remove the usernames and passwords of the Administrator and
viewer. You can allow 20 simultaneous unicast users login at the same time.
Select “Anonymous” to allow any one viewing the video once connected. Otherwise,
only users in database can view the video after login.
1. Viewer login:
Administrator can access every function in this device. However, Viewers only can view
the video and access limited function.
2. Access right:
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Manage the user’s account of viewer user.
3. Add, update, and
remove of Users
account:
- E-Mail
You may setup SMTP mail parameters for further operation of Event Schedule. That’s, if users
want to send the alarm message out, it will need to configure parameters here and also add at least
one event schedule to enable event triggering.
Type the SMTP server name or the IP address of the SMTP server.
Send a test mail to mail server to check this account is available or not.
Set port number of SMTP service.
1. SMTP Server:
2. Test:
3. SMTP Port:
4. SMTP
Select the authentication required when you send an e-mail.
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Disable: if no authentication is required when an e-mail is sent.
Enable: if authentication is required when an e-mail is sent.
Authentication:
Type the user name for the SMTP server if Authentication is Enable.
5. Authentication User
name:
Type the password for the SMTP server if Authentication is Enable.
6. Authentication
Password:
Type the receiver’s e-mail address.
7. E-mail To:
Type the sender’s E-mail address. This address is used for reply e-mails.
Type the subject/title of the e-mail.
8. E-mail From:
9. E-mail Subject:
- Object Detection
Use this menu to specify motion detection window 1 to window 10 and set the conditions for
detection while observing a captured image. (You can set up to 10 maximum detection windows.)
To add or delete the motion windows. User can specify up to 4 Included and/or Excluded
windows to monitor the video captured by this device. By dragging mouse on the image,
you can change the position and size of the selected motion window accordingly.
These windows can be specified as Included or Excluded type.
1. Add and Del:
2. Included or
Included windows target specific areas within the whole video image
Excluded windows define areas within an Include window that should be ignored
(areas outside Include windows are automatically ignored)
Excluded Window:
You can name of the specified motion window as you desire.
3. Name:
Defines the object size of motion detection. The higher object size will only larger
4. Object Size:
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objects trigger motion detection. The lower object size will even small objects trigger
motion detection too. Generally speaking, the smaller size will be easier to trigger event.
Defines the sensitivity value of motion detection. The higher value will be more
sensitivity.
5. Sensitivity:
- Event Server
FTP Server
You may setup FTP parameters for further operation of Event Schedule. That’s, if users want to
send the alarm message to an FTP server, it will need to configure parameters here and also add at
least one event schedule to enable event triggering as SMTP.
User can specify multiple FTP paths as wish. Therefore, user needs to specify a name for
each FTP setting.
1. Name:
Type the server name or the IP address of the FTP server.
Type the user name for the FTP server.
2. FTP Server:
3. Test:
Type the user name for the FTP server.
4. FTP Login name:
5. FTP Login
Password:
Type the password for the FTP server.
Set port number of FTP service.
6. FTP Port:
Set working directory path of FTP server.
Select passive or active mode connecting to FTP server.
7. FTP Path:
8. FTP Passive Mode:
TCP Server
In addition to send video file to FTP server, the device also can send event message to specified
TCP server.
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User can specify multiple TCP servers as wish. Therefore, user needs to specify a name
for each TCP server setting.
1. Name:
Type the server name or the IP address of the TCP server.
Set port number of TCP server.
2. TCP Server:
3. TCP Port:
HTTP Server
The device also can send event message to specified HTTP server.
User can specify multiple HTTP servers as wish. Therefore, user needs to specify a name
1. Name:
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for each HTTP server setting.
Type the server name or the IP address of the HTTP server.
Check the HTTP server whether it is available or not.
Type the user name for the HTTP server.
2. URL:
3. Test:
4. HTTP Login name:
5. HTTP Login
Password:
Type the password for the HTTP server.
Type the server name or the IP address of the HTTP Proxy.
Type the user name for the HTTP Proxy.
6. Proxy Address:
7. Proxy Login name:
8. Proxy Login
Password:
Type the password for the HTTP Proxy.
Set port number of Proxy.
9. Proxy Port:
SAMBA Server
The device also can send video stream to specified SAMBA server.
User can specify multiple SAMBA servers as wish. Therefore, user needs to specify a
name for each SAMBA server setting.
1. Name:
Type the server name or the IP address of the SAMBA server.
Check the SAMBA server whether this account is available or not.
Type the user name for the SAMBA server.
2. SAMBA Server:
3. Test:
4. SAMBA Login
name:
Type the password for the SAMBA server.
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Password:
6. SAMBA Path:
Set working directory path of SAMBA server.
- Event Schedule
Setting
This menu is used to specify the schedule of Event or Schedule Trigger and activate the some
actions provided by this device. Where the Schedule Trigger will be activated by user-define
interval without event happened.
Name of the Event or the Schedule.
1. Name:
Enable or disable this Event or Schedule.
Event trigger or Schedule trigger.
Define the feasible time slot.
2. Enable:
3. Type:
4. Enable Time:
5. Trigger by:
6. Action:
Select the triggered sources.
Define the actions once event triggered.
Example 1:
Send file to FTP server by motion triggered always:
1. Select event trigger
2. Enable time: start from 00:00 to 24:00 every day
3. Trigger by: Motion Area (Added in Object Detection page)
4. Action: Send FTP (Add in Event Server -> FTP Server page)
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Example 2:
Send file to E-Mail server by motion triggered from Friday 18:00 to Saturday 06:00
1. Select event trigger.
2. Enable time: start from Friday 18:00 and keep work in 12 hous, so it will stop on
Saturday 06:00.
3. Trigger by: Motion Area (Added in Object Detection page)
4. Action: Send e-mail (Add in E-Mail page)
i. To email address: You need to input the receiver email address.
ii. Subject: You could specify the email subject.
iii. Message: You could specify the email content.
Example 3:
Enable Voice Alert every 10-minute during 18:00 to 24:00 from Monday to Friday.
1. Type: Select schedule trigger and interval is 10-minute.
2. Enable time: Select Monday to Friday, and set start time from 18:00 and keep
work in 6 hours.
3. Trigger by: You do not need to choose it, because this will be triggered every
minute
4. Action: Voice Alert
Record
User can choose the type of record file for event or schedule application.
Choose AVI or JPEG file format.
1. Record File Type:
2. Record File Prefix:
3. JPEG Picture
Numbers:
Define the prefix of recorded filename.
Define the picture numbers of JPEG to be sent out.
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Advance PTZ
Advance PTZ allows you to set the Camera movement and speed. You can also set
Preset points and enable Tour (combine by different Preset Points) here.
1. Live View: Returns to the main viewing page
Control camera up/down/left/right and home
position.
2. PTZ
Choose the speed of Pan and Tilt.
3. Speed:
4. Preset:
5. Tour:
Add/Update the preset positions or go to one of
these positions.
Select one of the camera tours. Camera tour is
comprised by series of preset locations.
Go: Execute the selected camera tour.
Execute the auto pan of camera. While auto pan
is running, the camera will move around
automatically.
6. Auto Pan:
Note: The speed of auto pan is fixed and can not
be adjustable.
One cycle will take up to 7~8 minutes and
return to center location. (
)
- Adding Preset point:
1. When selecting “Add”, you may see a scripted enable bar appear; depending on
the security level set on your Web browser.
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2. Please right click on it and select “Temporarily Allow Scripted Windows”
3. Click the arrow until your desired area appear, then click “Add”. You will be
asking to enter the name of the Preset point you want to call. Please enter your
desired name, and then click “OK”.
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4. Whenever you move your camera to, you can always return to your Preset point
by selecting it and then click “Go”.
- Selecting Tour:
1. You will need to set Tour under Setting -> Camera -> Tour Setting.
2. You will also need to set at least One Preset point to enable the Tour movement.
Note: Due to preserving the camera life cycle, the tour will run only once and does
not support repeat.
Digital Zoom
Click Digital Zoom to active this function as above. User can drag or scale the box over the video
to adjust zoom ratio and position.
Snapshot
Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is
saved as JPEG format into your local PC.
By selecting the tool box
on the upper right hand corner, you can change the preset folder by
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selecting Browse, the pop-up window allows you to select the save path and file name, select OK
to continue.
If you like to retrieve the saved image, select the file to display the saved image by using any one
of graph editing tools.
Record
Click Record to activate this function. Press Record button to start recording. The video file is
saved as ASF format into your local PC. While you want to stop it, press Stop Record to stop
recording.
After stop recording, list the files, this file is named as Video_yyyymmddhhmmss.avi
By selecting the tool box
on the upper right hand corner, you can change the preset folder by
selecting Browse, the pop-up window allows you to select the save path and file name, select OK
to continue.
The ASF files can be display by the standard Windows Media Player, but it needs the DixectX 9.0
or later version to be installed.
Volume
Click Volume to activate this function. There is a control bars for speaker volume. Scroll the
control bar to adjust the audio attribute. Check the volume mute will mute the speaker output.
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Appendix A: Restore Factory Default Settings
There is a button hidden in the pinhole near to the RJ-45 connector. This button is used to restore
the all factory default settings. Sometimes restarting the device will make the system back to a
normal state. However, if the system still got problems after restart, user can restore the factory
default settings and install it again.
Restore the device:
1. Insert the paper clip or other suitable tool to press and hold the button down continuously.
2. Hold it at least 5 seconds and release the tool. Then the device has been restored to default
settings and reboot again.
Note: Restoring the factory default setting will lose the all previous settings included IP address
forever. User needs to run the IPWizard II program to search the device and configure it to let the
device work properly again.
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Appendix B: Troubleshooting & FAQ
Question
Answer
Features
The video and audio
codec is adopted in the
device.
The device utilizes H.264, MPEG4 and JPEG triple compression to providing high
quality images. Where H.264 and MPEG4 are standards for video compression and
JPEG is a standard for image compression. The audio codec is defined as AMR for
3GPP and G.711/G.726 for RTSP streaming.
The maximum number of The maximum number of users is limited to 20. However, it also depends on the total
users can access the
bandwidth accessed to this device from clients. The maximum data throughput of the
device is around 20~25Mbps for UDP mode and 10Mbps for HTTP mode. Therefore,
the actual number of connected clients is varying by streaming mode, settings of
resolution, codec type, frame rate and bandwidth. Obviously, the performance of the
each connected client will slow down when many users are logged on.
The device is not weatherproof. It needs to be equipped with a weatherproof case for
outdoors using. However, equipped with a weatherproof case might disable the audio
function of the device.
device simultaneously.
The device can be used
outdoors or not.
Install the Device
Status LED does not light • Check and confirm that the DC power adaptor, included in packaged, is used. Secure
up.
the power connector and re-power it on again.
• If also check if IPWizard II can find out the camera over the network after plug in the
power and network cable. This may due to the LED light has been set to turn off.
• If the problem is not solved, the device might be faulty. Contact your dealer for
further help.
The network cabling is
required for the device.
The device will be
installed and work if a
firewall exists on the
network.
The device uses Category 5 UTP cable allowing 10 and/or 100 Base-T networking.
If a firewall exists on the network, port 80 is open for ordinary data communication.
The HTTP port and RTSP port need to be opened on the firewall or NAT router.
The username and
Username = admin and leave password blank.
password for the first time Note: that it’s all case sensitivity.
or after factory default
reset
Forgot the username and
password
Follow the steps below to restore the factory default.
1. Restore the factory default setting by press pressing and holding down more than 3
seconds on the device.
2. Reconfigure the device.
Forgot the IP address of
Check IP address of device by using the IPWizard II program or by UPnP discovery.
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the device.
IPWizard II program
cannot find the device.
• Re-power the device if cannot find the unit within 1 minutes.
• Do not connect device over a router. IPWizard II program cannot detect device over a
router.
• If IP address is not assigned to the PC which running IPWizard II program, then
IPWizard II program cannot find device. Make sure that IP address is assigned to the
PC properly.
• Antivirus software on the PC might interfere with the setup program. Disable the
firewall of the antivirus software during setting up this device.
• Check the firewall setting of your PC or Notebook.
Internet Explorer does not Make sure that your Internet Explorer is version 6.0 or later. If you are experiencing
seem to work well with
the device
problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the
Microsoft web page.
IPWizard II program fails • Network may have trouble. Please double check the parameters and connections of
to save the network
parameters.
the device.
UPnP Connection
Can not work with my
router
• Maybe the router does not support UPnP function. Please check user’s manual of the
router and turn on UPnP function.
• Maybe UPnP function of the router is not compatible to the IP camera. Please contact
your dealer to get the approval routers list.
Some IP cameras are
working but others are
failed
• Maybe too many IP cameras have been installed on the LAN, and then NAT router is
out of resource to support more cameras. You could turn off and on NAT router to
clear out of date information inside router.
Access the Device
Cannot access the login
page and other web pages
of the Network Camera
from Internet Explorer
• Maybe the IP Address of the Network Camera is already being used by another
device or computer. To confirm this possible problem, disconnect the Network
Camera from the network first, and then run the PING utility to check it out.
• Maybe due to the network cable. Try correcting your network cable and
configuration. Test the network interface by connecting a local computer to the
Network Camera via a crossover cable.
• Make sure the Internet connection and setting is ok.
• Make sure enter the IP address of Internet Explorer is correct. If the Network Camera
has a dynamic address, it may have changed since you last checked it.
• Network congestion may prevent the web page appearing quickly. Wait for a while.
The IP address and Subnet Mask of the PC and Network Camera must be in the same
class of the private IP address on the LAN.
• Make sure the http port used by the Network Camera, default=80, is forward to the
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Network Camera’s private IP address.
• The port number assigned in your Network Camera might not be available via
Internet. Check your ISP for available port.
• The proxy server may prevent you from connecting directly to the Network Camera,
set up not to use the proxy server.
• Confirm that Default Gateway address is correct.
• The router needs Port Forwarding feature. Refer to your router's manual for details.
• Packet Filtering of the router may prohibit access from an external network. Refer to
your router's manual for details.
• Access the Network Camera from the Internet with the global IP address of the router
and port number of Network Camera.
• Some routers reject the global IP address to access the Network Camera on the same
LAN. Access with the private IP address and correct port number of Network
Camera.
• When you use DDNS, you need to set Default Gateway and DNS server address.
• If it’s not working after above procedure, reset Network Camera to default setting and
installed it again.
• If the problem is not solved, the Network Camera might be faulty. Contact your
dealer for further help.
Image or video does not
appear in the main page.
• The first time the PC connects to Network Camera, a pop-up Security Warning
window will appear to download ActiveX Controls. When using Windows XP, or
Vista, log on with an appropriate account that is authorized to install applications.
• Network congestion may prevent the Image screen from appearing quickly. You may
choose lower resolution to reduce the required bandwidth.
Check the device’s
ActiveX is installed on
your computer
Go to C:\Windows\Downloaded Program Files and check to see if there is an entry for
the file “IPCamera Control”. The status column should show “Installed”. If the file is
not listed, make sure your Security Settings in Internet Explorer are configured
properly and then try reloading the device’s home page. Most likely, the ActiveX
control did not download and install correctly. Check your Internet Explorer security
settings and then close and restart Internet Explorer. Try to browse and log in again.
Internet Explorer displays Setup the IE security settings or configure the individual settings to allow downloading
the following message:
“Your current security
settings prohibit
and scripting of ActiveX controls.
downloading ActiveX
controls”.
The device work locally
but not externally.
• Might be caused from the firewall protection. Check the Internet firewall with your
system or network administrator. The firewall may need to have some settings
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changed in order for the device to be accessible outside your LAN.
• Make sure that the device isn’t conflicting with any other web server running on your
LAN.
• Check the configuration of the router settings allow the device to be accessed outside
your local LAN.
• Check the bandwidth of Internet connection. If the Internet bandwidth is lower than
target bit rate, the video streaming will not work correctly.
The unreadable characters Use the operating system of the selected language. Set the Encoding or the Character
are displayed.
Set of the selected language on the Internet Explorer.
Frame rate is slower than • The traffic of the network and the object of the image affect the frame rate. The
the setting.
network congestion causes frame rate slower than the setting.
• Check the bandwidth of Internet connection. If the Internet bandwidth is lower than
target bit rate, the video streaming will not work correctly.
• Ethernet switching hub can smooth the frame rate.
Blank screen or very slow • Your connection to the device does not have enough bandwidth to support a higher
video when audio is
enabled.
frame rate for the streamed image size. Try reducing the video streaming size to
160x120 or 320x240 and/or disabling audio.
• Audio will consume 32 kbps. Disable audio to improve video. Your Internet
connection may not have enough bandwidth to support streaming audio from the
device.
Image Transfer on e-mail • Default Gateway and DNS server address should be set up correctly.
or FTP does not work.
• If FTP does not work properly, ask your ISP or network administrator about the
transferring mode of FTP server.
Pan/Tilt does not work.
(including Click to Center
and Preset Positioning)
• Click [Refresh] on the Internet Explorer when the communication stops with the
device. The image will refresh.
• Other clients may be operating Pan/Tilt.
• Pan/Tilt operation has reached the end of corner.
Pan/Tilt does not work
smoothly.
There may be a slight delay when you are using the Pan/Tilt feature in conjunction
with streaming audio and video. If you find that there is a significant delay while
panning or tilting the camera, try disabling the audio streaming and/or reducing the
video streaming size.
Video Quality of the Device
The focus on the Camera • The lens may be dirty or dust is attached. Fingerprints, dust, stain, etc. on the lens can
is bad.
degrade the image quality.
The color of the image is
poor or strange.
• Adjust White Balance.
• To insure the images you are viewing are the best they can be, set the Display
property setting (color quality) to 16bit at least and 24 bit or higher if possible within
your computer.
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•The configuration on the device image display is incorrect. You need to adjust the
image related parameters such as brightness, contrast, hue and sharpness properly.
• Wrong power line frequency makes images flicker. Make sure the 50 or 60Hz format
of your device.
Image flickers.
• If the object is dark, the image will flicker. Make the condition around the Camera
brighter.
Noisy images occur.
The video images might be noisy if the device is located in a very low light
environment. Make the condition around the camera brighter or turn the White-light
LED on
Miscellaneous
Can not play the recorded You will need to install Microsoft®’s DirectX 9.0 or later and use the Windows Media
ASF file
Player 11.0 or later to play the AVI filed recorded by the Device.
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Appendix C: Ping IP Address
The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP
address is accessible by sending a packet to the specific address and waiting for a reply. It’s also a
very useful tool to confirm the device installed or if the IP address conflicts with any other devices
over the network.
If you want to make sure the IP address of the device, utilize the PING command as follows:
z
z
Start a DOS window.
Type ping x.x.x.x, where x.x.x.x is the IP address of the device.
The replies, as illustrated below, will provide an explanation to the problem.
If you want to detect any other devices conflicts with the IP address of Network Camera, also can
utilize the PING command but you must disconnect the device from the network first.
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Appendix D: Bandwidth Estimation
The frame rate of video transmitted from the device depends on connection bandwidth between
client and server, video resolution, codec type, and quality setting of server. Here is a guideline to
help you roughly estimate the bandwidth requirements form your device.
The required bandwidth depends on content of video source. The slow motion video will produce
smaller bit rate generally and fast motion will produce higher bit rate vice versa. Actual results
generated by the device may be varying.
Image Resolution Average range of data sizes
for JPEG mode
Average bit rate for
MPEG4 mode
64kbps~256kbps
@ 30fps
Average bit rate for H.264 mode
160 x 120
(QQVGA)
3 ~ 6k byte per frame
8 ~ 20k byte per frame
20 ~ 50K byte per frame
100 ~ 200k byte per frame
32kbps~192kbps
@ 30fps
320 x 240
256kbps~768kbps
@ 30fps
192kbps~512kbps
@ 30fps
(QVGA)
640 x 480 (VGA)
512kbps~2048kbps
@ 30fps
384kbps~1536kbps
@ 30fps
1280x1024
(SXGA)
NA
512kbps~3076kbps
@ 15fps
Note: Audio streaming also takes bandwidth around 32kbps. Some xDSL/Cable modem upload
speeds could not even reach up to 128 kbps. Thus, you may not be able to receive good quality
video while also streaming audio on a 128 kbps or lower connection. Even though the upload
speed is more than 128kbps, for optimal video performance, disabling audio streaming will get
better video performance.
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Appendix E: Specifications
Camera Specifications
Camera
Image Device
Max Resolution
Lens
1.3 Mega-pixel image sensor
1280 x 1024 pixels
f:4.3mm / F:1.8
Sensitivity
1.0V/lux-sec (550nm)
Video / Image / Audio
Video Format
H.264, MPEG4 and Motion JPEG simultaneously
Image Frame Rate Mega-pixel mode: Up to 15fps for all profiles
VGA mode: Up to 30fps for all VGA or less profiles
Resolution
SXGA (1280 x 1024; H.264 and MJEPG only), VGA (640x480), QVGA(320x240)
and QQVGA(160x120)
Video Profile
13 profiles simultaneously
- H.264 SXGA/ VGA / QVGA / QQVGA
- MPEG4 VGA / QVGA / QQVGA
- M-JPEG SXGA/ VGA / QVGA / QQVGA
- ROI-1: H.264@VGA (Allows focus and records on Regions of Interest)
- ROI-2: H.264@QVGA (Allows focus and records on Regions of Interest)
Image Setting
De-noise
Brightness, sharpness, contrast
Text, time and date overlay
Flip Images
Normal / Mirror / Mirror + Vertical Flip / Vertical Flip
Digital Zoom
Light Frequency
Audio Port
10x
Auto, 50Hz, 60Hz
Audio Input: Integrated Microphone
Audio Output: Line level out (3.5mm speaker/headphone output Jack)
Audio Encoder
RTSP: G.711 64kbps, G.726 32kbps
3GPP: AMR
Pan/Tilt
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Pan Range / Speed 0° ~ 355°; 180°/ second (MAX)
Tilt Range / Speed -10° ~ +90°; 120°/ second (MAX)
Preset Positions
Camera Tour
Communication
128 preset points
16 tours
Network
LAN: 10/100Mbps Auto-MDIX (RXS-3323) Wireless LAN: B/G/N (RXS-4324)
Connection
Protocol
TCP, UDP, HTTP, SMTP, FTP, NTP, DNS, DDNS, DHCP, ARP, Bonjour, UPnP,
RTSP, RTP, RTCP, PPPoE, 3GPP, ICMP, Samba
System Requirement (via Web Configuration)
CPU
Pentium III 350MHz or above
Memory Size
Resolution
128MB or above
800 x 600 or above (Best at 1280 x 1024)
IE 6.0 or above, Firefox 2.0 or above, and Safari
Windows 2000/XP/Vista/Windows 7
Browser
Supported OS
Physical /Environment
Dimension and
Weight
Box: 9.50 x 6.50 x 5.75 inches (241 x 165 x 146 mm); 2lbs (907 g)
Camera: 4.25 x 4.13 x 4.13 inches (108 x 105 x 105 mm); 0.61 lbs (280 g)
Power
12VDC,1.5A external power adapter
Power
7W max (for RXS-4324 with WLAN and LEDs on) or
5W max (For RXS-3323 with LEDs on)
Consumption
LEDs indicator
Temperature
Power (Orange), link (Blue)
LED enable/disable support
Operation: 0°C ~ 40°C (32°F ~ 104°F)
Storage : -10°C ~ 60°C (14°F ~ 140°F)
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Appendix F: Configure Port Forwarding Manually
If you want to access the Camera over the internet, you will need to use it together with a router /
wireless router. The Camera’s IP address needs to be setup as fixed IP address. You will also need
to set up the port forwarding or Virtual Server function of router. Please follow the steps as below:
Manually installing the device with a router on your network is an easy 3–step procedure as
following:
(1) Assign a local/fixed IP address to your device
(2) Access the Router with Your Web browser
(3) Open/Configure Virtual Server Ports of Your Router
(1) Assign a local/fixed IP address to your device
The device must be assigned a local and fixed IP Address that allows it to be recognized by
the router. Manually setup the device with a fixed IP address, for example, 192.168.0.100.
(2) Access the Router with Your Web browser
The following steps generally apply to any router that you have on your network. The D-Link
DI-624 is used as an example to clarify the configuration process. Configure the initial
settings of the router by following the steps outlined in the router’s Quick Installation Guide.
If you have cable or DSL service, you will most likely have a dynamically assigned WAN IP
Address. ‘Dynamic’ means that your router’s WAN IP address can change from time to time
depending on your ISP. A dynamic WAN IP Address identifies your router on the public
network and allows it to access the Internet. To find out what your router’s WAN IP Address
is, go to the Status screen on your router and locate the WAN information for your router. As
shown on the following page the WAN IP Address will be listed. This will be the address that
you will need to type in your web browser to view your camera over the Internet. Be sure to
uncheck the Reset IP address at next boot button at the top of the screen after modifying the
IP address. Failure to do so will reset the IP address when you restart your computer.
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Your WAN IP will be listed here
Note: Because a dynamic WAN IP can change from time to time depending on your ISP, you may
want to obtain a Static IP address from your ISP. A Static IP address is a fixed IP address that will
not change over time and will be more convenient for you to use to access your camera from a
remote location. If you could not get a Static IP address from your ISP, the DIPS™ or DDNS is a
solution alternatively. Please refer to Appendix G for more information.
(3) Open/set Virtual Server Ports to enable remote image viewing
The firewall security features built into the router and most routers prevent users from
accessing the video from the device over the Internet. The router connects to the Internet over
a series of numbered ports. The ports normally used by the device are blocked from access
over the Internet. Therefore, these ports need to be made accessible over the Internet. This is
accomplished using the Virtual Server function on the router. The Virtual Server ports used
by the camera must be opened through the router for remote access to your camera. Virtual
Server is accessed by clicking on the Advanced tab of the router screen.
Follow these steps to configure your router’s Virtual Server settings
z
z
z
z
Click Enabled.
Enter a unique name for each entry.
Select Both under Protocol Type (TCP and UDP)
Enter your camera’s local IP Address (e.g., 192.168.0.100, for example) in the Private
IP field.
z
If you are using the default camera port settings, enter 80 into the Public and Private
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Port section, click Apply.
z
Scheduling should be set to Always so that the camera images can be accessed at any
time.
A check mark appearing before the entry name will indicate that the ports are enabled.
Important: Some ISPs block access to port 80. Be sure to check with your ISP so that you can
open the appropriate ports accordingly. If your ISP does not pass traffic on port 80, you will need
to change the port the camera uses from 80 to something else, such as 8080. Not all routers are the
same, so refer to your user manual for specific instructions on how to open ports.
Enter valid ports in the Virtual Server section of your router. Please make sure to check the box
on this line to enable settings. Then the device can be access from WAN by the router’s WAN IP
Address.
By now, you have finished your entire PC configuration for this device.
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Appendix G: DDNS Configuration
If you have a Cable modem or xDSL, this is a great way to host your own Networked Device or
Your domain name's dynamic IP address is automatically tracked by a DDNS server.
Host your own Networked Device and much more no matter what your computer's IP address may
be and even if you have dialup, DSL or cable modem internet connection where your computer's
IP address changes all the time!! DDNS service supports all top level domain names including but
not limited to .com, .net, .org, .to, .uk etc.
Normally, DDNS service is only necessary for the users that could only obtain dynamic IP
addresses. As to the users that could obtain the static valid IP address, they do not usually have to
apply the DDNS service. Before we can decide if DDNS is necessary, please check with your
ISP if your service is using Dynamic IP network or Fix (Static IP network).
(1) Environment of Fixed Valid IP Network
If users could obtain valid IP addresses, they could save the effort to apply DDNS service.
Because the IP address in this environment is fixed, users could input the IP address or domain
name of demo site directly in the IE browser.
(2) Environment of Dynamic IP Network
If users is under an environment of dynamic IP network (Dial-up xDSL), they have to apply a
domain name in advance. Then apply DDNS service. Finally setup the necessary information of
DDNS and PPPoE of the Networked Device in order to let the outside administrator be able to
access through internet.
Process of set up your own Domain Name:
(1) Visit the following web site: http://www.dyndns.org/
(2) Click “Account”
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(3). After the columns show up at the left side, click “Create Account”.
(4). Fill the application agreement and necessary information.
a. Username
b. E-mail address and confirmation
c. Password and confirmation
d. Submit all the input information and finish creating an account
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(5). Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS
Account Information“. Click the hyperlink address to confirm the DDNS service that you
just applied. Then DDNS you applied activated.
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that you just applied to login administration interface of DDNS server.
(7). If the correct username and password are input, you can see the following picture at the
top-right of the login page.
(8). Click the “Services”.
(9). Click the “ Dynamic DNS ”.
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(10). Click the “Get Started”.
(11). We could create a domain name without any charge at this step. First, we input the host
name. (Pink No.1) Then we pick a domain that is easy to remember. (Pink No.2) The 3rd step
is to click “Offline Hostname” from Service Type. (Pink No.3) Finally, click the “Create
Host” to submit the domain name information and finish DDNS application. (Pink No.4)
At last, you have to enter the web page of Networked Device and setup the necessary information
of DDNS and PPPoE after the application of DDNS service. Please check the user manual to
access the DDNS and PPPoE pages. After saving the modification, restart the device. Then the
external users could browse the Networked Device by the input of their domain name.
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Appendix H: 3GPP and iPhone
To use the 3GPP function, in addition to previous section, you might need more information or
configuration to make this function work.
Note: that to use the 3GPP function, it strongly recommends to install the Networked Device with
a public and fixed IP address without any firewall protection.
RTSP Port:
Port 554 is the default for RTSP service. However, sometimes, some service providers change this
port number for some reasons. If so, user needs to change this port accordingly.
Dialing procedure:
1. Choose a verified player (PacketVideo or Realplayer currently)
2. Use the following URL to access:
rtsp://host/mpeg4/media.3gp
Where host is the host name or IP address of the camera.
Compatible 3G mobile phone:
Please contact your dealer to get the approved list of compatible 3G phone.
iPhone:
For iPhone, please enter the IP address or the DDNS website address into Safari to
start viewing.
Thank you for purchasing a quality Rosewill Product.
and future support for your product.
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