Rose electronic Switch MAN V8 User Guide

VISTA KVM-SERIES  
INSTALLATION AND OPERATIONS  
MANUAL  
10707 Stancliff Road  
Houston, Texas 77099  
Phone: (281) 933-7673  
WWW.ROSE.COM  
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FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY  
FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA  
RADIO-FREQUENCY INTERFERENCE STATEMENTS  
This equipment generates, uses and can radiate radio frequency energy  
and if not installed and used properly, that is in strict accordance with the  
manufacturer’s instructions may cause interference to radio  
communication. It has been tested and found to comply with the limits for  
a Class B digital device in accordance with the specifications of Part 15 of  
FCC rules, which are designed to provide reasonable protection against  
such interference when the equipment is operated in a commercial  
environment. Operation of this equipment in a residential area is likely to  
cause interference, in which case the user at his own expense will be  
required to take whatever measures may be necessary to correct the  
interference.  
Changes or modifications not expressly approved by the party responsible  
for compliance could void the user’s authority to operate the equipment.  
This digital apparatus does not exceed the Class A limits for radio noise  
emission from digital apparatus set out in the Radio Interference  
Regulation of Industry Canada.  
Le présent appareil numérique n’émet pas de bruits radioélectriques  
dépassant les limites applicables aux appareils numériques de la classe A  
prescrites dans le Règlement sur le brouillage radioélectrique publié par  
Industrie Canada.  
EUROPEAN UNION DECLARATION OF CONFORMITY  
This equipment complies with the requirements of the European EMC  
directive 89/336/EEC in respect of EN55022 (Class B), EN50082-1 and  
EN60555-2 standards and the Low Voltage Directive.  
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TABLE OF CONTENTS  
Contents  
Disclaimer................................................................................................1  
Introduction..............................................................................................1  
Product Registration ................................................................................2  
Features ..................................................................................................2  
Compatibility.......................................................................................3  
System overview......................................................................................4  
KVM station........................................................................................4  
CPU connections ................................................................................4  
Rose Electronics web site...................................................................5  
Vista KVM-Series models.........................................................................6  
Installation...............................................................................................9  
Step 1 - Connecting the KVM station...................................................9  
Step 2 - Connect the CPUs ...............................................................10  
Step 3 - Applying power ....................................................................10  
Step 4 – Verify keyboard, mouse and CPU operation........................10  
Operating instructions............................................................................12  
Keyboard command...............................................................................12  
Keyboard command description........................................................14  
KVM Flash Upgrade Utility.....................................................................17  
TroubleShooting ....................................................................................20  
Maintenance and repair .........................................................................22  
Technical support...................................................................................22  
Safety....................................................................................................23  
Tables  
Table 1. Compatibility...............................................................................3  
Table 2. Front panel description...............................................................6  
Table 3. Vista 2UPH/4UPH description ....................................................7  
Table 4. Vista 2PCA/4PCA description.....................................................8  
Table 5. Keyboard commands................................................................13  
Figures  
Figure 1. Typical installation.....................................................................5  
Figure 2. Vista 2 port................................................................................6  
Figure 3. Vista 4 port................................................................................6  
Figure 4. Vista to KVM station..................................................................9  
Figure 5. Vista to CPU's.........................................................................10  
Figure 6. Vista to CrystalView ................................................................11  
Appendix  
Appendix A. Initial factory settings..........................................................26  
Appendix B. Parts and cables ................................................................27  
Appendix C. General specifications........................................................28  
Appendix D. Rack mount instructions.....................................................29  
Appendix E. Rack mount illustration.......................................................29  
Appendix F. Typematic rate ...................................................................30  
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INTRODUCTION  
Disclaimer  
While every precaution has been taken in the preparation of this manual,  
the manufacturer assumes no responsibility for errors or omissions.  
Neither does the manufacturer assume any liability for damages resulting  
from the use of the information contained herein. The manufacturer  
reserves the right to change the specifications, functions, or circuitry of the  
product without notice.  
The manufacturer cannot accept liability for damages due to misuse of the  
product or other circumstances outside the manufacturer’s control. The  
manufacturer will not be responsible for any loss, damage, or injury arising  
directly or indirectly from the use of this product.  
Introduction  
Thank you for choosing the Rose Electronicsâ Vistaä Personal KVM  
switch. The Vista switch is the result of Rose Electronics commitment to  
providing state-of-the-art switching solutions for today’s demanding work  
place. The Vista switch has proven to be a valuable investment for users  
that have a need to access multiple CPUs from a single KVM station.  
A Keyboard, Video monitor and Mouse are referred to  
throughout this manual as a KVM station.  
Please refer to the safety section first before proceeding with any  
installation or configuration of the Vista switch.  
The Vista KVM-series switch is available in four models. The 2-port and 4-  
port models are available with DB25 connectors or PC connectors.  
For the Vista models with DB25 connectors, it is recommended that Rose  
Electronics cable part number CAB-ZX0606Cnnn or CAB-CX0606Cnnn  
(DB25 to HD15/PS2/PS2) CPU Cable be used.  
For the models with PC connectors, it is recommended that Rose  
Electronics cable part number CAB-CXV66MMnnn or CAB-ZX66MMnnn  
(VGA/PS/2 keyboard/PS/2 mouse cable) be used.  
The Vista switch can simplify your job by helping you organize your  
multiple computer applications. Because the Vista switch lets you use a  
single keyboard, video monitor, and mouse to access several computers,  
you can significantly reduce your equipment overhead and end keyboard  
and monitor clutter.  
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Product Registration  
Take advantage of the following when you register your Rose Electronics  
products online at www.rose.com/htm/warranty.htm:  
§
§
§
§
§
Rose Standard Warranty Plus...  
Free Lifetime Firmware Updates  
Free Lifetime Technical Support  
30 Day Money Back Guarantee  
Priority “First-in-Line” Status for Tech Support  
Features  
§ Available with DB25 or PC (keyboard, video monitor, mouse) CPU  
connectors  
§ Access up to 2 or 4 computers from one KVM station  
§ Select a computer from the front panel or simple keyboard commands  
§ Power is obtained from the attached CPUs, eliminating the need for an  
external power source. An external power adapter can be used if using  
a wireless keyboard and mouse  
§ Front panel LEDs show status and selected CPU port  
§ Keyboard, video monitor, and mouse plug directly into the unit  
§ Scan mode automatically sequences through CPUs at adjustable rate  
§ Non-volatile memory stores configuration settings  
§ Full emulation of keyboard and mouse, allowing computers to be  
booted at any time  
§ Supports PS/2 mouse, wheel mouse, and serial mouse  
§ Keyboard Num Lock, Caps Lock, and Scroll Lock states automatically  
saved and restored when switching among CPUs  
§ Keyboard mode is automatically detected for simultaneous support of  
PCs, Unix computers, and IBM mode 1 computers  
§ Reset button reinitializes all ports  
§ Keyboard lockout function <Ctrl L>  
§ Low cost and easy to use  
§ Heavy-duty steel, fully shielded chassis  
§ Rackmount option for 19", 23", or 24" racks (1 rack unit high, 1.75”)  
§ Saves space, reduces equipment and power costs, and eliminates  
clutter  
§ Unlimited technical support  
§ Made in USA  
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Compatibility  
CPUs  
Computers  
Industry standard PCs, Unix computers such as  
RS-6000, HP 9000, SGI, DEC Alpha, MAC and others  
Monitors  
Keyboards  
Mouse  
SVGA  
PC PS/2, AT, PC and Apple USB  
Standard PS/2 Mouse (2 or 3 button)  
PC and Apple USB  
Serial Mouse (2 or 3 button)  
KVM Station  
Monitors  
SVGA  
Keyboards  
US, Korean, Japanese, keyboards with or without  
Windows keys (101, 102, 104, 105, 106, 109 keys)  
(Some older XT/AT auto-sensing keyboards may not  
be compatible)  
Mouse  
Standard PS/2 Mouse (2 or 3 button)  
PS/2 Wheel Mouse (2 button + wheel)  
PC and Apple USB  
Serial Mouse (2 or 3 button)  
Table 1. Compatibility  
Package contents  
The package contents consist of the following:  
§ The Vista Unit  
§ Power adapter (Optional)  
§ Installation and operations manual  
CPU cables are usually ordered separately. If the package contents are  
not correct, contact Rose Electronics or your reseller so the problem can  
be quickly resolved.  
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OVERVIEW  
System overview  
The Vista KVM-series switch is designed to provide seamless, trouble-free  
switching from a single KVM station to any connected CPU. You can  
switch to the connected computers by simple keyboard commands or  
using the front panel buttons.  
Figure 1 shows a typical configuration using the Vista 4 port switch with  
DB25 connectors. Up to 4 CPUs can be connected to the Vista 4 port  
switch and accessed from a single KVM station.  
KVM station  
A KVM station, consisting of a keyboard, video monitor and mouse,  
connects directly to the Vista switches’ KVM connectors. The KVM station  
can switch its keyboard, video monitor and mouse to any of the connected  
CPUs and fully control that CPU if authorized. Files and folders can be  
managed, applications can be executed, upgrades can be performed and  
general maintenance done from the KVM station.  
The keyboard, video monitor and mouse used for the KVM station should  
be compatible with all of the CPU that will be connected. The KVM stations  
mouse must be a PS/2 mouse. The Vista switch will translate PS/2 mouse  
movements and present it in serial form to computers that use a serial  
mouse The KVM connectors on the Vista switch are HD15F for the video  
monitor and MiniDin-6F for the keyboard and mouse.  
CPU connections  
The CPU connectors on the Vista switch depend on the model ordered.  
The “U” model connectors are DB25F for each CPU. The “PC” model  
connectors are HD15F (video) and MiniDin-6F (keyboard and mouse) for  
each CPU. Attached CPUs that use a serial mouse, use adapter ACC-  
KVM6F9F to connect to the CPUs serial port (do not substitute).  
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UP TO 4 CPUs  
KVM STATION  
Figure 1. Typical installation  
Power connectors  
The optional power connector on the Vista switch is for a supplemental  
power adapter. Supplemental power may be needed if the cable length  
from the computers to the Vista switch is long or you are using a wireless  
keyboard and mouse. If your system only switches video, the power  
adapter must be used. (Part # ACC-KBPWR-5)  
Rose Electronics web site  
and other products offered by Rose Electronics that are designed for  
server room and data center applications, classroom environments and  
many other switching applications.  
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MODELS  
Vista KVM-Series models  
Figure 2. Vista 2 port  
Figure 3. Vista 4 port  
Status LED  
Lit when selected CPU has power. Flashes when  
Keyboard and mouse data is sent to the unit  
Select LEDs  
Reset button  
Indicates which computer is selected  
Resets the unit and initializes the keyboard and  
mouse  
CPU Select buttons  
(1 – 2 or 1 – 4)  
Selects the computer to be accessed  
Table 2. Front panel description  
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KVM-2UPH rear connectors  
KVM-4UPH rear connectors  
Label  
Connector type Description  
(2UPH) 1,2  
(4UPH) 1,2,3,4  
DB25F  
DB25F  
HD15F  
Computer connectors  
Computer connectors  
Monitor  
KVM monitor  
connector  
Mouse  
MiniDin-6F or  
DB9F  
KVM PS/2 or Serial  
mouse connector*  
Keyboard  
MiniDin-6F or  
Din5F  
KVM PS/2 or A/T  
keyboard connector  
Table 3. Vista 2UPH/4UPH description  
* KVM-2/4UPMH models do not have a serial mouse connector  
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KVM-2PCA rear connectors  
KVM-4PCA rear connectors  
Label  
Connector Type  
Description  
Keyboard (MiniDin-6F) CPU connectors  
Mouse (MiniDin-6F)  
Video (HD15F)  
1-2 on 2PC model  
1-4 on 4PC model  
KVM monitor  
connector  
Monitor  
Mouse  
HD15F  
KVM PS/2 or  
Serial mouse  
connector*  
MiniDin-6F or  
DB9F  
KVM PS/2 or A/T  
keyboard  
connector  
MiniDin-6F or  
Din5F  
Keyboard  
Table 4. Vista 2PCA/4PCA description  
* KVM-2/4UPMH models do not have a serial mouse connector  
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INSTALLATION  
Installation  
Installation of the Vista switch consists of the following steps:  
1. Connect the KVM station to the Vista switch  
2. Connect the CPUs to the Vista switch  
3. Sequentially apply power, boot the CPUs  
4. Verify keyboard, mouse and CPU operation  
It is recommended that the CPUs be powered off.  
Step 1 - Connecting the KVM station  
Connect your KVM station’s keyboard, video monitor and mouse cables to  
the corresponding Vista switches’ keyboard, video monitor and mouse  
connectors as shown in Figure 4.  
Figure 4. Vista to KVM station  
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Step 2 - Connect the CPUs  
Connect the CPU keyboard, video monitor and mouse ports to the  
corresponding Vista switches keyboard, video monitor and mouse ports  
using the appropriate CPU cables as shown in Figure 5.  
For attached CPUs that use a serial mouse, use adapter ACC-KVM6F9F  
to connect to the CPUs serial port (do not substitute).  
Figure 5. Vista to CPU's  
Step 3 - Applying power  
It is recommended that each connected CPU be booted up starting with  
the CPU connected to Port #1. Switch the Vista to the CPU port by  
pressing the appropriate numbered button on the front panel (1-2 or 1-4).  
Boot that CPU. Verify that the mouse and keyboard function properly. If  
the keyboard or mouse does not respond, see the troubleshooting section.  
Verify that the CPU functions and applications perform properly before  
booting up the next CPU. Perform this procedure for all connected CPU.  
Step 4 – Verify keyboard, mouse and CPU operation  
Verify the keyboard and mouse function properly for each CPU that is  
connected to the Vista switch. Refer to the troubleshooting section if  
needed.  
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Rack mounting  
The Vista switch is designed to mount in a CPU rack or under a desktop.  
Rackmount kits are available in three different sizes, 19", 23", and 24".  
Each is 1 rack unit high (1.75").  
(See Appendix D and Appendix E for rack mounting instructions.)  
Your Vista switch is now ready for operation using the initial factory  
settings. Pressing the numbered buttons (1-2 or 1-4) on the front panel will  
switch to that port. To take full advantage of the Vista features, refer to the  
operating instructions for detailed information about each of the Vista  
commands. The keyboard commands are summarized in Table 5.  
To begin switching immediately from the keyboard, press and release the  
left control <Ctrl> key, then type in the computer number (1-2 or 1-4). The  
video from the connected computer will display on the KVM’s video  
monitor and you will have full control of that computer.  
The keyboard, video monitor, and mouse signals can be driven up to  
1,000 feet using our CrystalViewä KVM extenders. This arrangement is  
ideal for use in hazardous areas where the computers need to be located  
away from the users.  
LOCAL  
REMOTE  
CrystalView  
UP TO 1,000’  
CAT-5 CABLE  
VISTA SWITCH  
UP TO 4 CPUs CAN  
BE ACCESSED  
FROM A SINGLE  
KVM STATION  
FROM UP TO 1,000’  
AWAY  
KVM Station  
Figure 6. Vista to CrystalView  
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OPERATIONS  
Operating instructions  
The Vista switch is very easy to operate. Computer selection and set-up  
functions are entered from the keyboard. You can also select computers  
manually from the Vista’s front panel by using buttons 1-2 or buttons 1-4  
depending on your model.  
Keyboard command  
Following is a description of the Vista keyboard command functions.  
The <Ctrl> input key sequence is a press and release of the left control  
key. Within 2 seconds of pressing and releasing the left <Ctrl> key, enter  
the next command.  
Command  
Key Sequence  
Description  
Reset  
command  
<Ctrl> R  
Resets and enables mouse and  
keyboard, enables PS/2 mouse  
on currently selected port.  
Reset mouse  
command  
<Ctrl> O  
Sends reset mouse command to  
currently selected CPU. Will  
recover stuck NT mouse.  
Send null byte <Ctrl> N  
Used to re-synchronize PS/2  
mouse.  
Identify ROM  
version  
<Ctrl> I  
Identifies ROM version, CPU  
must be at a command prompt,  
word processor, or text editor to  
receive value.  
Keep  
<Ctrl> K  
Saves current scan state and  
custom settings.  
Scan time  
interval  
<Ctrl> Txx <Enter> Sets the pause time for each  
(xx = 1 – 16 sec.) port when scanning.  
Mode  
<Ctrl> M x <Enter> First select the CPU port to  
command  
Where:  
configure, and then enter the  
mode command.  
Mode 1, 2, 3 for keyboard:  
Mode 7, 8, 9 for mouse  
x = 1 for mode 1  
x = 2 for mode 2  
x = 3 for mode 3  
x = 7 for mode 7  
x = 8 for mode 8  
x = 9 for mode 9  
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Keyboard commands (continued)  
Command  
Key Sequence  
Description  
Maximum  
computers  
<Ctrl> P x <Enter>  
(x = 1 – 2 or 1 – 4)  
Limits scanning to maximum  
port number  
Typematic  
value  
<Ctrl> Ax <Enter>  
See Attachment F.  
Factory setting = 43  
Rate = 10.9 chars/sec  
Delay = 500 millisec.  
Mouse type  
<Ctrl> Q x <Enter>  
Where:  
First select the CPU port, and  
then enter the type command  
x = 0 for PS/2  
x = 1 for Serial  
x = 2 for Wheel  
x = 3 for MAC ADB  
Computer  
Select  
<Ctrl> x  
(x = 1, 2 or 3, 4)  
Connects your keyboard, video  
monitor, and mouse to the  
selected computer.  
Connect to  
next computer  
<Ctrl> + (Plus)  
<Ctrl> - (Minus)  
Selects the next sequential  
computer.  
Connect to  
previous  
Selects the previous sequential  
computer.  
computer  
Computer  
disconnect.  
<Ctrl> L  
<Ctrl> S  
Disconnects from computer.  
Scan (On)  
Turns scan mode on, causing  
the Vista to start scanning  
sequentially from the current  
port through the remaining  
ports and start again at Port 1.  
Scan (Off)  
<Ctrl> X  
<Ctrl> O  
Turns scan mode off.  
Reset mouse  
command  
Sends reset mouse command  
to the currently selected  
computer. Will recover stuck  
NT mouse  
Table 5. Keyboard commands  
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Follow each set-up command with the “Keep” command  
to save the changes.  
“Keep” command = press and release the left <Ctrl> key,  
then the “K” key.  
Use only the numeric keys above the keyboard. The keypad will not work.  
All keyboard commands must be entered within 2 seconds of pressing and  
releasing the left <Ctrl> key.  
Keyboard command description  
Computer select  
To select a computer from your keyboard, press and release the left <Ctrl>  
key and then type in the computer number (1-2 or 1-4).  
Next computer  
To switch to the “Next computer”, press and release the left <Ctrl> key,  
then press the plus/equal key.  
Previous computer  
To switch to the “Previous computer”, press and release the left <Ctrl> key  
then press the minus/underscore key.  
Scan mode (On)  
To enable the “Scan mode”, press and release the left <Ctrl> key, then  
type S. The Vista switch will begin scanning sequentially from its current  
computer through the remaining computers (as set by the maximum  
computers command), and then begin again at computer 1.  
Scan mode (Off)  
To stop the “Scan mode”, press and release the left <Ctrl> key and then  
type “X”. Issuing a computer select command also turns off scanning.  
Scan time interval  
The “Scan Time interval” command sets the time, in seconds that the Vista  
switch will pause at each of the computers when scanning. The default  
setting is 5 seconds. To change the Scan Time to another interval press  
and release the left <Ctrl> key, type “T” then enter the new scan time  
interval (1-16 seconds), and press <Enter>.  
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Reset  
To “Reset” the mouse and keyboard, press and release the left <Ctrl> key,  
then type “R”. This command is used to reset the mouse and keyboard on  
the currently selected Vista port without removing power from the Vista  
switch. This is most useful to reset a PS/2 mouse that has been unplugged  
and plugged back in. Upon issuing this command, all keyboard LEDs will  
go on and then return to their previous state.  
Reset computer mouse type (NT and WIN 2K systems only)  
DO NOT issue this command on non-NT or Win 2K based computers.  
Press and release the left <Ctrl> key, then type “O”. This command sends  
a reset mouse command to the currently selected NT or Win 2K computer.  
The command is used to recover a stuck mouse on an NT or Win 2K  
system.  
Send null byte  
Press and release the left <Ctrl> key, then type “N”. This command is  
used to re-synchronize an out-of-sync PS/2 mouse. The command may  
need to be entered once or twice, depending if the mouse is out-of-sync by  
one or two bytes.  
Identify ROM version  
Press and release the left <Ctrl> key, then type “I”. This command is used  
to identify the revision level of the Vista firmware currently installed. Before  
entering this command, the selected CPU must be at a command prompt,  
word processor, or text editor, so when the Vista switch sends the ROM  
revision level the result can be displayed.  
Keep command  
Press and release the left <Ctrl> key, then type “K”. The Keep command  
saves all settings.  
Mode command  
The Vista switch supports keyboard modes 1, 2 and 3 and mouse modes  
7,8, and 9. To issue the “Mode” command, press and release the left  
<Ctrl> key, type “M”, then enter the mode number (1,2,3,7,8,9) followed by  
<Enter>.  
Mode 1 - CPU Keyboard = PC Mode 1 (Some IBM’s & PS/1’s)  
Mode 2 - CPU Keyboard = PC Mode 2 (Most PCs)  
Mode 3 - CPU Keyboard = PC Mode 3 (Most (RISC) Unix Workstations  
Mode 7 - CPU Mouse = 2 Button Serial (Microsoft) (7 Bt)  
Mode 8 - CPU Mouse = 2 Button Serial (Not Used) (8 Bt)  
Mode 9 - CPU Mouse = 3 Button Serial (Mouse Systems)  
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Maximum computers  
Press and release the left <Ctrl> key, type “P”, enter the total number of  
computers, and press <Enter>. This command limits the number of  
computers to scan. For example on an four-port unit, if no computers were  
connected to ports 3 and 4, setting maximum computers to 2 would  
bypass scanning computers 3 and 4.  
Typematic command  
Initial factory setting = 43. Rate = 10.9 chars/sec, Delay = 500 millisec.  
See Attachment F for typematic value calculations.  
Mouse type  
To issue the “Mouse type” command press and release the left <Ctrl> key,  
type “Q”, enter mouse type (0,1,2), and press <Enter>.  
Mouse type 0 = PS/2 mouse  
Mouse type 1 = Serial mouse  
Mouse type 2 = Wheel mouse  
Reset to initial factory settings  
The settings that have been previously set and saved in non-volatile  
memory can be returned to their initial factory settings by holding in  
buttons “1" and “2” on the front panel and press and release the ”Reset"  
button. At least one CPU must be connected to the unit, so that the unit  
can be powered. The activity LED will flash three times to signify that the  
non-volatile memory has been returned to the original factory settings.  
Only those settings listed in Appendix A are reset, all other settings remain  
unchanged from their set values.  
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FLASH UPGRADE PROCEDURE  
KVM Flash Upgrade Utility  
Installation of KVM Utility  
The installer for the KVM Utility may be distributed in one of two  
formats: a ZIP file or an EXE.  
If the installer is distributed as a ZIP file, open it in WinZip and unzip  
the contents to a known location. The ZIP file contains the EXE  
format.  
Double-click on the EXE file and follow the on-screen instructions to  
install the KVM Utility. Installation is a standard Windows type  
installation. After installation, the KVM Utility can be launched from  
the Desktop, the Start Menu and/or the Quick Launch bar to the right  
of the Start button on the Taskbar.  
Hookup of Device  
The KVM flash upgrade utility is a universal program used to flash  
several models. In order for the KVM Utility to detect the correct  
device to flash, it must be connected directly to a PC and the PC must  
be connected to port 1 on the switch.  
Running the KVM Utility  
When the KVM Utility has been successfully installed, it can now be  
run. If the device has been hooked up as described above, the KVM  
Utility will auto-detect the device when it is launched and display the  
connected device. Otherwise, it will display a message that an  
incorrect device has been connected.  
Once the KVM Utility has detected the device correctly, the device  
may be flashed or configured from the File Menu. The following page  
summarizes the installation procedure.  
More Information  
The Quick Start Guide that follows provides a step by step procedure for  
installing the firmware upgrade. This upgrade procedure can only be  
performed on firmware versions KVM-V5x or greater. Older model chips  
are not flash upgradeable. You must upgrade firmware chips on these  
models.  
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1. Download the flash upgrade firmware and unzip it to an .EXE file  
2. Download to a computer connected to port #1.  
3. Run the unzipped “EXE” file. Program will auto-detect the unit  
4. Click on "File", then "Load New Firmware"  
5. Locate the downloaded unzipped file (xxxx.hex) to run  
6. The updated firmware file (xxxx.hex) will be installed on the unit  
7. The Flash Upgrade utility can also be used to configure the KVM  
switch. Click on "File", then "Configure Device". The  
configuration screen will display, allowing you to configure the  
"MaxPorts", keyboard and mouse type for each port and other  
items shown in the below display.  
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8. When the firmware has been successfully installed the unit is  
now operational with the firmware upgrade.  
A more comprehensive explanation of the firmware upgrade process  
can be viewed by clicking on "Help". The on-line help walks you  
through each step in detail  
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TROUBLESHOOTING  
TroubleShooting  
CPU does not boot, keyboard or mouse error received  
·
Cable is loose, reseat cable and hit F1 to continue or reboot  
computer.  
·
·
Wrong cable plugged in, keyboard and mouse cables reversed.  
Cable is defective; try using a cable from another CPU. If the  
problem goes away cable is defective.  
·
·
Port on the Vista switch is defective; try using another port. If the  
problem goes away port is defective.  
Port on CPU is defective, try plugging in keyboard or mouse directly.  
If the problem remains, the CPU port is defective. If the activity LED  
is not lit when switched to computer, which is powered on, the fuse  
on the computer’s motherboard may be blown.  
Mouse driver does not load  
·
If using a PS/2 type mouse, the CPU must be connected to the Vista  
or mouse at boot-up time in order for mouse to be recognized by  
CPU. Reboot the computer with the Vista powered on and cable  
attached.  
·
If using a serial type mouse make sure the right COM port is being  
used and the syntax of mouse driver is correct.  
·
·
Incompatible or old mouse driver being used, update the driver.  
Mouse translation is set incorrectly.  
Can’t switch ports from keyboard  
·
You must press and release the left control key before you press the  
key that specifies the port number. You must also use the numeric  
keys above the alphabetic keys, not those on the numeric keypad.  
Wrong or missing characters from those typed  
·
The mode of the keyboard does not match that of the CPU. Issue the  
mode command, usually 1 for IBM PS/1, 2 for most other PS/2 PCs,  
and 3 for Unix computers. The default setting of the Vista is mode 2.  
An incorrect mode can confuse the CPU or keyboard and require re-  
booting the CPU or resetting the keyboard by unplugging and  
plugging it back in.  
PS/2 mouse gets out of sync  
·
Cabling was disturbed during mouse movement. Issue the null  
command once or twice to re-sync the mouse. Update to the latest  
mouse driver.  
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Video fuzzy  
·
Cable too long or wrong type. Use coax cable for high resolution.  
Mouse does not move  
·
·
·
The Vista is turned off after or not connected when CPU was booted  
or the application using the mouse was run. Exit and re-enter  
application or operating system using mouse or issue reset command.  
PS/2 mouse was not connected when the Vista was powered up or  
the mouse was disconnected and reconnected. Issue the reset  
command.  
Mouse translation set incorrectly.  
Video not synchronized or wrong color  
·
·
The cable may be loose, reseat cable.  
Wrong CPU cable used. If you have a 9515, 9517, 9518, XGA mono  
or similar monitor you must use special cables or adapters.  
·
·
Cable is defective; try using cable from another CPU if problem goes  
away cable is defective.  
Port on the Vista is defective; try using another port on the Vista. If  
problem goes away port is defective.  
Cannot remember the configuration or access password.  
·
Call Rose Electronics Technical Support for instructions.  
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SERVICE  
Maintenance and repair  
This unit does not contain any internal user-serviceable parts. In the event  
a unit needs repair or maintenance, you must first obtain a Return  
Authorization (RA) number from Rose Electronics or an authorized repair  
center. This Return Authorization number must appear on the outside of  
the shipping container. See Limited Warranty for more information.  
When returning a Unit, it should be double-packed in the original container  
or equivalent, insured and shipped to:  
Rose Electronics  
Attn: RA__________  
10707 Stancliff Road  
Houston, Texas 77099 USA  
Technical support  
If you are experiencing problems, or need assistance in setting up,  
configuring or operating your switch, consult the appropriate sections of  
this manual. If, however, you require additional information or assistance,  
please contact the Rose Electronics Technical Support Department at:  
Phone: (281) 933-7673  
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA),  
Monday through Friday.  
Please report any malfunctions in the operation of this unit or any  
discrepancies in this manual to the Rose Electronics Technical Support  
Department.  
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SAFETY  
Safety  
This Vista switch has been tested for conformance to safety regulations  
and requirements, and has been certified for international use. Like all  
electronic equipment, the Vista switch should be used with care. To  
protect yourself from possible injury and to minimize the risk of damage to  
this Unit, read and follow these safety instructions.  
·
·
·
·
Follow all instructions and warnings marked on this Unit.  
Do not attempt to service this Unit yourself.  
Do not use this Unit near water.  
Assure that the placement of this Unit is on a stable surface or rack  
mounted.  
·
·
Provide proper ventilation and air circulation.  
Keep the power cord and the connection cables clear of obstructions  
that might cause damage to them.  
·
Use only the power cords, power transformer and connection cables  
designed for this Unit.  
·
·
·
Use only a grounded (three-wire) electrical outlet.  
Use only the power adapter designed for the Vista Switch.  
Keep objects that might damage this Unit and liquids that may spill,  
clear from this Unit. Liquids and foreign objects might come in contact  
with voltage points that could create a risk of fire or electrical shock.  
·
·
Operate this unit only when the cover is in place.  
Do not use liquid or aerosol cleaners to clean this Unit. Always  
unplug this Unit from its electrical outlet before cleaning.  
·
Unplug this Unit from the electrical outlet and refer servicing to a  
qualified service center if any of the following conditions occur:  
·
·
·
The power cord or connection cables is damaged or frayed.  
The Unit has been exposed to any liquids.  
The Unit does not operate normally when all operating instructions  
have been followed.  
·
·
The Unit has been dropped or the case has been damaged.  
The Unit exhibits a distinct change in performance, indicating a  
need for service.  
23  
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Safety and EMC regulatory statements  
Safety Information  
Documentation reference symbol. If the product is  
marked with this symbol, refer to the product  
documentation to get more information about the  
product.  
WARNING  
CAUTION  
A WARNING in the manual denotes a hazard that can  
cause injury or death.  
A CAUTION in the manual denotes a hazard that can  
damage equipment.  
Do not proceed beyond a WARNING or CAUTION notice until you have  
understood the hazardous conditions and have taken appropriate steps.  
Grounding  
These are Safety Class I products and have protective earthing terminals.  
There must be an un-interruptible safety earth ground from the main power  
source to the product’s input wiring terminals, power cord, or supplied  
power cord set. Whenever it is likely that the protection has been impaired,  
disconnect the power cord until the ground has been restored.  
Servicing  
There are no user-serviceable parts inside these products. Only service-  
trained personnel may perform any servicing, maintenance, or repair.  
The user may adjust only items mentioned in this manual.  
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Safety and EMC regulatory statements  
Informations concernant la sécurité  
Symbole de référence à la documentation. Si le produit est  
marqué de ce symbole, reportez-vous à la documentation  
du produit afin d’obtenir des informations plus détaillées.  
WARNING  
CAUTION  
Dans la documentation, un WARNING indique un  
danger susceptible  
d’entraîner des dommages corporels ou la mort.  
Un texte de mise en garde intitulé indique un  
danger suscep-tible de causer des dommages à  
‘équipement.  
Ne continuez pas au-delà d’une rubrique WARNING ou CAUTION avant  
d’avoir bien compris les conditions présentant un danger et pris les  
mesures appropriées.  
Cet appareil est un produit de classe I et possède une borne de mise à la  
terre. La source d’alimentation principale doit être munie d’une prise de  
terre de sécurité installée aux bornes du câblage d’entrée, sur le cordon  
d’alimentation ou le cordon de raccordementfourni avec le produit.  
Lorsque cette protection semble avoir été endommagée, débrancher le  
cordon d’alimentation jusqu’à ce que la mise à la terre ait été réparée.  
Aucune pièce contenue à l’intérieur de ce produit ne peut être réparée par  
l’utilisateur.  
Tout dépannage, réglage, entretien ou réparation devra être confié  
exclusivement à unpersonnel qualifié.  
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APPENDICES  
Appendix A. Initial factory settings  
Setting  
Default Value  
White  
Foreground Color  
Background Color  
X-position  
Blue  
45  
Y-position  
90  
Fadeout Time  
Font  
20 seconds  
8 x 16 modern  
Fireflies  
10 minutes  
2 or 4  
Screen Saver  
Screen Saver Time  
Maximum Ports  
Scan enable  
Off  
Scan Time Interval  
Caps/Num lock/Scroll lock  
PC keyboard Mode  
Typematic Value  
5 seconds  
On  
2
43  
Rate=10.9 chars/sec  
Delay = 500 millisec.)  
Mouse translation  
0 (PS/2 mouse output)  
Press and hold computer select buttons 1 and 2 and press the reset button  
to reset the Vista switch to the factory settings listed. All other settings  
remain unchanged.  
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Appendix B. Parts and cables  
Vista Part Numbers  
KVM-2/4PCA  
Description  
2/4-port w/PC connectors  
KVM-2/4UPH  
2/4-port w/DB25 connectors  
2-port (1-PC, 1-MAC) DB25 connectors  
4-port (2-PC, 2-MAC) DB25 connectors  
KVM-2UPMH  
KVM-4UPMH  
Note: KVM2UPMH has CPU port 2 pre-configured for MAC  
KVM-4UPMH has CPU ports 3 & 4 pre-configured for MAC  
CPU Adapter Cables for Models with DB25 Connectors  
Part Number  
Description  
CAB-CX0606Cnnn  
COAX SVGA HD15 - PS/2 MD6 Kbd/Ms  
CAB-ZX0606Cnnn  
CAB-CXUSBCnnn  
CAB-C1Y0509Cnnn  
VGA HD15 - PS/2 MD6 Kbd/Ms  
COAX SVGA HD15 - USB Kbd/Ms to DB25 **  
COAX SVGA HD15- AT DIN5 Kbd / DB9 Serial  
Ms  
CAB-VX0509Cnnn  
CAB-C1V0400Cnnn  
CAB-CXAV0400Cnnn  
CAB-AV0400Cnnn  
VGA HD15 - AT DIN5 Kbd / DB9 Serial Ms  
COAX Apple VGA HD15 - ADB MD4 Kbd/Ms *  
COAX Apple DB15 - ADB MD4 Kbd/Ms *  
Apple DB15 - ADB MD4 Kbd/Ms *  
CPU Adapter Cables for Models with PC Connectors  
CAB-CXV66MMnnn  
COAX SVGA HD15 - PS/2 MD6 Kbd/Ms  
VGA HD15 - PS/2 MD6 Kbd/Ms  
CAB-ZXV66MMnnn  
CAB-CXUSB66MMnnn COAX SVGA HD15 - USB to PS/2 MD6 Kbd/Ms  
CAB-CXV66MMnnn/AT  
COAX SVGA HD15 - w/ AT Kbd / Serial  
KIT-KBPWR-5  
Supplemental Power Kit for 2/4PCA models  
Replace nnn with desired length.  
*Available in standard lengths of 5, 10, and 20 feet  
**Available in lengths of 5, 10, 20, 35, 50, 75, and 100 feet.  
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Rackmount Kits  
RM-UM19  
RM-UM23  
RM-UM24  
Rm-UD-1U  
Black anodized, for installation in 19"  
racks.  
Black anodized, for installation in 23"  
racks.  
Black anodized, for installation in 24"  
racks.  
Under desk mounting kit  
Appendix C. General specifications  
Size  
13.2" W x 1.75" H x 4.5" D  
Weight  
3 lb.  
Environment  
0 to 55°C., 0% to 80% non-condensing  
relative humidity  
Input Power  
Supplied by computers  
CPU Connectors  
KVM-2UPH DB25 Female  
KVM-4UPH DB25 Female  
KVM-2PCA HD15F/MD6F/MD6F/DB9M  
KVM-4PCA HD15F/MD6F/MD6F  
Video Connector  
Keyboard Connector  
Mouse Connector  
Chassis  
HD15F VGA video  
MD6F / DIN5  
MD6F / DB9M  
Fully shielded, black power coated  
steel cover with polyester graphic  
overlay panel  
Controls  
Reset button  
Computer select buttons:  
2 port models - buttons 1-2  
4 port models - buttons 1-4  
Indicators  
Activity LED  
Power LEDs:  
2 port models LEDs 1-2  
4 port models LEDs 1-4  
Computer select LEDs:  
4 port models LEDs 1-2  
4 port models LEDs 1-4  
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Appendix D. Rack mount instructions  
The optional rack mount kit includes the following items:  
§ Two black anodized mounting brackets.  
§ Four 6 - 32 x 3/8” flat head mounting screws.  
To rack mount your Vista switch, attach the two rack mounting brackets to  
your unit with the short flange against the unit using the four screws  
provided. Using hardware other than that provided could cause damage  
to the electronics and/or result in loss of mounting integrity. Do not over  
tighten the screws used to mount the unit to the mounting brackets.  
Secure the mounting brackets to the rack using the appropriate size bolts,  
nuts and lock washers.  
The following general guidelines should be observed when installing your  
unit into a rack.  
1. The Vista switch is designed to work in an ambient temperature of 0o C  
to 55o C (32o F – 131o F).  
2. Do not block power supply vents or otherwise restrict airflow when  
rack-mounting this unit.  
3. Mechanical loading of the rack should be considered to prevent  
instability.  
4. Tighten all connectors securely and provide adequate strain relief for  
all cables.  
5. Provide a grounded power source to all units. Pay special attention to  
overall branch circuit load ratings before connecting equipment to this  
source. Overloaded circuits are potential fire hazards and can cause  
equipment failures or poor performance.  
Appendix E. Rack mount illustration  
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Appendix F. Typematic rate  
Typematic Command  
Press the left <Ctrl> key, type “A”, enter the typematic value (1-3 digit)  
followed by <Enter>.  
The typematic value is determined from the following tables using the  
equation: Typematic Value = Rate value + Delay Value. Pick the desired  
rate in keys/sec. and the delay in milliseconds from tables below. Add the  
Rate Value and the Delay Value. The sum of these values is the typematic  
value to enter.  
For example to use a Rate of 16.0 keys/sec. and a 500 millisecond delay,  
the Rate value = 7 and the Delay value = 32. Add 7 + 32 = 39. To set a  
typematic value of 16, press the left <Ctrl> key, type “A”, enter 39, and  
then press Enter.  
Typematic Rate  
Rate  
Rate  
Rate  
Rate  
Rate  
Rate  
Rate  
Rate  
Keys/sec  
Value keys/sec  
Value Keys/sec Value Keys/sec Value  
30.0  
26.7  
24.0  
21.8  
20.0  
18.5  
17.1  
16.0  
0
1
2
3
4
5
6
7
15.0  
13.3  
12.0  
10.9  
10.0  
9.2  
8
7.5  
6.7  
6.0  
5.5  
5.0  
4.6  
4.3  
4.0  
16  
17  
18  
19  
20  
21  
22  
23  
3.7  
3.3  
3.0  
2.7  
2.5  
2.3  
2.1  
2.0  
24  
25  
26  
27  
29  
28  
30  
31  
9
10  
11  
12  
13  
14  
15  
8.6  
8.0  
Typematic Delay  
Delay*  
250  
Delay Delay*  
Value  
Delay Delay*  
Value  
Delay Delay*  
Value  
Delay  
Value  
0
500  
32  
750  
64  
1000  
96  
* Delay in milliseconds  
30  
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10707 Stancliff Road  
Houston, Texas 77099  
Phone: (281) 933-7673  
WWW.ROSE.COM  
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