Rheem Water Heater GAS DOMESTIC OUTDOOR WATER HEATER User Guide

Owners Guide  
and  
Installation Instructions  
Gas Domestic Outdoor  
Water Heater  
This water heater must be installed and serviced by an authorised person.  
Please leave this guide with the householder.  
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The other pages are intended for the installer but may be of interest.  
Save A Service Call ...................................................................11  
Installation..................................................................................14  
Connections – Plumbing ..........................................................22  
Commissioning..........................................................................25  
Lighting The Water Heater........................................................26  
Draining The Water Heater .......................................................29  
Water Supplies...........................................................................30  
Warranty.....................................................................................31  
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ABOUT YOUR WATER HEATER  
MODEL TYPE  
Congratulations for choosing a Rheem® water heater. The model you have  
chosen is suitable for outdoor installation only. The model is either a 311 series  
Rheemglas®, 314 series RheemPlus™ or 811 series Optima™ water heater.  
Optima models have an extended warranty (refer to the warranty on page 32).  
HOW HOT SHOULD THE WATER BE?  
The water heater features  
a
user  
adjustable thermostat, which allows you to  
personally choose the most suitable  
temperature for your hot water needs.  
Refer to “Temperature Adjustment” on  
page 5.  
Rheemglas and  
Optima maximum  
thermostat setting  
A RheemPlus water heater is temperature  
limited to deliver water not exceeding  
50°C.  
minimum  
recommended stored  
water temperature  
To meet the requirements of the National  
Plumbing Standard the temperature of the  
stored water must not be below 60°C.  
RheemPlus maximum  
delivery temperature.  
maximum  
recommended supply  
temperature to  
bathrooms and  
ensuites  
HOTTER WATER INCREASES THE RISK  
OF SCALD INJURY  
This water heater can deliver water at  
temperatures which can cause scalding.  
Check the water temperature before use,  
such as when entering a shower or filling a  
bath or basin, to ensure it is suitable for the  
application and will not cause scald injury.  
We recommend and it may also be required by regulations that an approved  
temperature limiting device be fitted into the hot water pipe work to the  
bathroom and ensuite when a Rheemglas or Optima water heater is installed.  
This will keep the water temperature below 50°C at the bathroom and ensuite.  
The risk of scald injury will be reduced and still allow hotter water to the kitchen  
and laundry.  
A RheemPlus water heater will not deliver temperatures exceeding 50°C, in  
accordance with AS 3498. There is no statutory requirement to fit a  
temperature limiting device if this water heater is installed in other than an early  
childhood centre, school, nursing home or a facility for young, aged, sick or  
disabled people.  
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ABOUT YOUR WATER HEATER  
TEMPERATURE ADJUSTMENT  
The temperature adjusting dial is on the  
gas valve, located behind the access  
cover on the lower front of the water  
heater. A setting of ‘6’ will normally  
maintain the water temperature at about  
60°C. Each number represents  
a
temperature difference of approximately  
6°C.  
To increase the water temperature to  
65°C, turn the gas control knob  
anticlockwise to a setting of ‘7’. Refer to  
Scald Injury” on page 4.  
A
RheemPlus  
water  
heater  
is  
temperature limited to 50°C at the hot  
water outlet. Increasing the thermostat  
setting will not increase the outlet  
temperature but will provide more hot  
water capacity.  
WARNING  
This water heater is not intended to be operated, adjusted or tampered with by  
young children or infirm persons. Young children should be supervised to  
ensure they do not interfere with the water heater.  
SAFETY  
This water heater is supplied with a thermostat, an over-temperature cut-out,  
and a combination temperature pressure relief valve. In addition, a RheemPlus  
water heater has a temperature limiting valve. These devices must not be  
tampered with or removed. The water heater must not be operated unless each  
of these devices is fitted and is in working order.  
The warranty can become void if relief valves or other safety devices are  
tampered with or if the installation is not in accordance with these  
instructions.  
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ABOUT YOUR WATER HEATER  
Do not store flammable or  
combustible materials near the  
water heater. Flammable liquids  
(such as petrol), newspapers and  
similar articles must be kept well  
away from the water heater and the  
flue terminal.  
Do not use aerosols, stain  
removers  
and  
household  
chemicals near the water heater  
whilst it is working. Gases from  
some  
aerosol  
sprays,  
stain  
removers and household chemicals  
become corrosive when drawn into a  
flame.  
Do not store swimming pool  
chemicals, household cleaners,  
etc., near the water heater.  
Do not place anything on top of the water heater or in contact with the flue  
terminal. Ensure the flue terminal is not obstructed in any way at any time.  
Do not use Propane / Butane gas mixtures in a Propane model. A Propane  
model is designed to operate on Propane only. The use of  
Propane / Butane mixture, such as automotive LPG fuel, in a Propane  
model is unsafe and can cause damage to the water heater.  
TO TURN OFF THE WATER HEATER  
If it is necessary to turn off the water heater:  
Shut down the gas control (refer to “Close Down Procedure” on page 29).  
Close the gas isolation valve at the inlet to the gas control.  
Close the cold water isolation valve at the inlet to the water heater.  
TO TURN ON THE WATER HEATER  
Open the cold water isolation valve fully at the inlet to the water heater.  
Open the gas isolation valve fully at the inlet to the gas control.  
Light the water heater (refer to “Lighting the Water Heater” on page 26).  
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ABOUT YOUR WATER HEATER  
HOW DO I KNOW IF THE WATER HEATER IS INSTALLED CORRECTLY?  
Installation requirements are shown on page 20. The water heater must be  
installed by an authorised person and the installation must comply with National  
Standards AS/NZS 3500.4, AS 5601 and all local codes and regulatory  
authority requirements. In New Zealand, the installation must conform with the  
Code of Practice for installation of Gas Appliances NZS 5261 and the New  
Zealand Building Code.  
DOES THE WATER QUALITY AFFECT THE WATER HEATER?  
The water heater is suitable for most public water supplies, however some  
water qualities may have detrimental effects on the cylinder and fittings. If you  
are in a known harsh water area you must read page 30. If you are not sure,  
have your water quality checked against the conditions described on page 30.  
HOW LONG WILL THE WATER HEATER LAST?  
There are a number of factors that will affect the length of service the water  
heater will provide. These include the water quality, the water pressure,  
temperature (inlet and outlet) and the water usage pattern. However, your  
water heater is supported by a comprehensive warranty (refer to page 32).  
ANODE PROTECTION  
The anode(s) installed in your water heater will slowly dissipate whilst  
protecting the cylinder. The life of the water heater cylinder may be extended  
by arranging for an authorised person to inspect the anode(s) and replace if  
required.  
The suggested time after installation when the anode(s) should be inspected is:  
Rheemglas  
RheemPlus  
Optima  
8 years  
8 years  
10 years  
For softened water supplies or in areas of poor water quality, it is  
recommended the anode(s) be inspected 3 years earlier than shown (refer to  
“Water Supplies” on page 30).  
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HOW YOUR WATER HEATER WORKS  
Water is stored in a vitreous enamel lined steel cylinder and heated by a gas  
burner located under the cylinder. The heat produced by the burner is  
transferred to the water through the base of the cylinder and through the wall of  
a flue pipe which passes through the centre of the cylinder. A flue baffle in this  
flue ensures the efficiency of the water heater is correct. The gas supply to the  
burner is controlled by the thermostat so the water is heated to a constant  
temperature. Automatic safety controls are fitted to the water heater to provide  
safe and efficient operation.  
MAINS PRESSURE  
The water heater is designed to operate at  
mains pressure by connecting directly to  
the mains water supply. If the mains supply  
pressure in your area exceeds that shown  
on page 15, a pressure limiting valve must  
be fitted. The supply pressure should be  
greater than 350 kPa for true mains  
pressure operation to be achieved.  
PIEZO IGNITION  
lighting the pilot flame of your water heater  
very easy. Simply follow the instructions on  
the label attached to the back of the access  
door. There is no need for matches to light  
the water heater.  
PILOT IGNITER  
A permanent pilot flame burns to ignite the  
main burner automatically. Heat from the  
pilot is absorbed by the water.  
GOING ON HOLIDAYS  
If you are going on holiday for more than a  
few days the thermostat can be set to the  
·” (pilot) position to conserve energy  
(refer to point 1 of “Close Down Procedure”  
on page 29). If it is necessary to turn off the  
water heater, refer to “To Turn Off The  
Water Heater” on page 6.  
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REGULAR CARE  
TEMPERATURE PRESSURE RELIEF VALVE  
This valve is near the top of the water  
heater and is essential for its safe  
operation. It is possible for the valve to  
release a little water through the drain  
line during each heating period. This  
occurs as the water is heated and  
expands by approximately 1/50 of its  
volume.  
Continuous leakage of water from the  
valve and its drain line may indicate a  
problem with the water heater (refer to  
Running” on page 12).  
WARNING: Never block the outlet of  
this valve or its drain line for any  
reason.  
Operate the easing lever on the  
temperature pressure relief valve once  
every six months. It is very important  
you raise and lower the lever gently.  
water  
heater  
DANGER – Failure to do this may result  
in the water heater cylinder failing.  
If water does not flow freely from the  
drain line when the lever is lifted, then  
the water heater should be checked by  
the Rheem Service Department or their  
Accredited Service Agent.  
lift until water  
flows from the  
drain line –  
drain  
line  
lower gently  
The temperature pressure relief valve should be checked for performance or  
replaced at intervals not exceeding 5 years, or more frequently in areas where  
there is a high incidence of water deposits (refer to “Water Supplies” on  
page 30).  
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REGULAR CARE  
TEMPERATURE LIMITING VALVE  
A RheemPlus water heater is fitted with a temperature limiting valve at the hot  
water outlet. The valve is set to deliver water not exceeding 50°C.  
The valve should be checked for performance every twelve months. This can  
be performed by measuring the water temperature from a hot tap with a  
thermometer. If the water is being delivered at a temperature exceeding 50°C,  
phone your nearest Rheem Service Department or Accredited Service Agent to  
arrange for an inspection.  
The valve should be replaced at intervals not exceeding 5 years, or more  
frequently in areas where there is a high incidence of water deposits (refer to  
“Water Supplies” on page 30). Failure to do this may result in water at a  
temperature up to 70°C being delivered at the hot tap, increasing the risk of  
scald injury.  
EXPANSION CONTROL VALVE  
In many areas, including South Australia, Western Australia and scaling water  
areas, an expansion control valve is fitted to the cold water line to the water  
heater. Water will flow from its drain line during the heating period.  
Operate the easing lever on the expansion control valve once every six  
months. It is very important you raise and lower the lever gently. The  
expansion control valve should be checked for performance or replaced at  
intervals not exceeding 5 years, or more frequently in areas where there is a  
high incidence of water deposits.  
SERVICING  
For safe and efficient operation, the water heater should be serviced annually  
by your nearest Rheem Service Department or their Accredited Service Agent.  
Only genuine replacement parts should be used on this water heater.  
Warning: Servicing of a gas water heater should only be carried out by  
authorised personnel.  
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SAVE A SERVICE CALL  
Check the items below before making a service call. You will be charged for  
attending to any condition or fault that is not related to manufacture or failure of  
a part.  
NOT ENOUGH HOT WATER (OR NO HOT WATER)  
Are you using more hot water than you think?  
Is one outlet (especially the shower)  
using more hot water than you  
the amount of hot water used,  
particularly  
when  
showering.  
Carefully review the family’s hot  
water usage. Have your plumber fit a  
flow control valve to each shower  
outlet to reduce water usage.  
Pilot flame alight?  
Check the pilot flame is burning by  
removing the access cover. Relight  
the pilot flame according to the  
lighting  
instructions  
(refer  
to  
“Lighting the Water Heater” on  
page 26).  
Temperature pressure relief valve running  
Is the relief valve discharging too much water? (Refer to “Temperature  
Pressure Relief Valve Running” on page 12).  
Thermostat setting  
Ensure the thermostat setting is appropriate. You may choose to adjust the  
thermostat upwards to gain additional hot water capacity.  
Note: Hotter water increases the risk of scald injury.  
A RheemPlus water heater is temperature limited to 50°C at the hot water  
outlet. Increasing the thermostat setting will not increase the outlet  
temperature but will provide more hot water capacity.  
Water heater size  
Do you have the correct size water heater for your requirements? The sizing  
guide in the Rheem sales literature and on the Rheem website  
(www.rheem.com.au) suggests average sizes that may be needed.  
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SAVE A SERVICE CALL  
WATER NOT HOT ENOUGH  
You may find that due to heavy hot water usage the water temperature may be  
lower than normally expected.  
WATER TEMPERATURE TOO HIGH  
A RheemPlus water heater is fitted with a temperature limiting valve set to  
deliver water not exceeding 50°C. If the water is being delivered at a  
temperature exceeding 50°C, phone your nearest Rheem Service Department  
or Accredited service Agent to arrange for an inspection. Care must be taken  
by all householders when using hot water until the valve is serviced or  
replaced.  
TEMPERATURE PRESSURE RELIEF VALVE RUNNING  
Normal Operation  
It is normal and desirable this valve  
allows a small quantity of water to  
escape during the heating cycle.  
However, if it discharges more than  
a bucket full of water in 24 hours,  
there may be another problem.  
Continuous dribble  
Try gently raising the easing lever  
on the relief valve for a few seconds  
(refer to “Temperature Pressure  
Relief Valve” on page 9). This may  
dislodge a small particle of foreign  
matter and clear the fault. Release  
the lever gently.  
Steady flows for long period (often at night)  
This may indicate the mains water pressure sometimes rises above the  
designed pressure of the water heater. Ask your installing plumber to fit a  
pressure limiting valve.  
NEVER replace the relief valve with one of a higher pressure rating.  
Heavy flows of hot water until the water heater is cold - then stops  
until water reheats  
The gas control must be turned off using the knob on top of the gas control  
thermostat (refer to “Close Down Procedure” on page 29). Phone your  
nearest Rheem Service Department or Accredited Service Agent to arrange  
for inspection.  
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SAVE A SERVICE CALL  
EXPANSION CONTROL VALVE RUNNING  
If an expansion control valve is fitted in the cold water line to the water heater  
(refer to page 22) it may discharge a small quantity of water instead of the  
temperature pressure relief valve on the water heater. The benefit is that  
energy is conserved as the discharged water is cooler.  
CAN’T LIGHT THE PILOT FLAME  
Is there gas to the water heater?  
Check the gas isolation valve on the gas  
supply line is open.  
Is there a normal gas supply to the rest  
of the premises?  
If there is no gas, call the gas supplier.  
WATER HEATER APPEARS TO BE LEAKING  
When the water heater is first lit, or after a large usage of hot water,  
condensation may form on the burner of the water heater. This is quite normal,  
especially in winter months and will dry off as the water is heated.  
HIGH GAS BILLS  
Should you at any time, feel your gas account is too high, we suggest you  
check the following points:  
Is the relief valve running excessively?  
(Refer to “Temperature Pressure Relief  
Is one outlet (especially the shower) using  
more hot water than you think? (Refer to  
“Not Enough Hot Water” on page 11).  
Is there a leaking hot water pipe, dripping  
hot water tap, etc? Even a small leak will  
waste a surprising quantity of hot water and  
gas. Replace faulty tap washers, and have  
your plumber rectify any leaking pipe work.  
Consider recent changes to your hot water usage pattern and check if there  
has been any increase in tariffs since your previous account.  
IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU  
NEED ASSISTANCE, CALL YOUR NEAREST RHEEM SERVICE  
DEPARTMENT OR ACCREDITED SERVICE AGENT.  
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INSTALLATION  
THIS WATER HEATER IS FOR OUTDOOR INSTALLATION ONLY.  
THIS WATER HEATER IS NOT SUITABLE FOR POOL HEATING.  
Check the water heater is suitable for the gas type available  
(refer to the rating label on the water heater).  
WATER HEATER LOCATION  
The water heater should be installed close to the most frequently used outlet  
and its position chosen with safety and service in mind. Make sure people  
(particularly children) will not touch the flue outlet. The flue terminal must be  
clear of obstructions and shrubbery.  
Clearance must be allowed for servicing  
of the water heater. The water heater  
must be accessible without the use of a  
ladder or scaffold. Make sure the  
temperature pressure relief valve lever  
is accessible and the front cover and  
burner can be removed for service.  
If possible leave headroom of one water  
heater length so the anode can be  
inspected or replaced. Remember you  
may have to remove the entire water  
heater later for servicing.  
The installation must comply with the  
requirements  
of  
AS/NZS 3500.4,  
AS 5601 and all local codes and  
regulatory authority requirements. In  
New Zealand, the installation must  
conform with NZS 5261 Code of  
Practice for Installation of Gas Burning  
Appliances and the New Zealand  
Building Code.  
The water heater must not be installed in an area with a corrosive atmosphere  
where chemicals are stored or where aerosol propellants are released.  
Remember the air may be safe to breathe, but when it goes through a flame,  
chemical changes take place which may attack the water heater.  
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INSTALLATION  
The water heater is to be installed at ground level on a concrete or brick plinth  
(fire proof base) and must stand vertically upright with the back of the water  
heater against an external wall or alternatively against a fireproof screen  
extending at least 500 mm above, below and either side the flue terminal.  
Failure to observe this precaution can cause problems in high wind areas. The  
water heater must be secured to the wall or screen using the brackets  
provided. A secondary flue is not required.  
Kits are available to enable the water heater to be installed partially recessed  
into an external wall.  
As a guide the following requirements extracted from the Australian Gas  
Installations Standard AS 5601, must be observed:  
At least 300 mm between the top of  
the water heater and the eaves.  
At least 500 mm between the water  
heater and the edge of any opening  
into  
the  
building,  
measured  
horizontally and vertically.  
At least 500 mm between the water  
heater and a return wall or external  
corner, measured horizontally along  
the wall.  
At least 500 mm below any  
openable window.  
At least 500 mm clear of any combustibles.  
MAINS WATER SUPPLY  
Where the mains water supply pressure exceeds that shown in the table below,  
an approved pressure limiting valve is required and should be fitted as shown  
in the installation diagram (refer to diagram on page 22).  
Model  
090 – 170  
1400 kPa  
1200 kPa  
Relief valve setting  
Expansion control valve setting *  
Max. mains supply pressure  
With expansion control valve  
Without expansion control valve  
960 kPa  
1120 kPa  
* Expansion control valve not supplied with the water heater.  
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INSTALLATION  
TANK WATER SUPPLY  
If the water heater is supplied with water from a tank supply, then the bottom of  
the supply tank must be at least 1 m above the highest hot water outlet. Take  
care to avoid air locks. The cold water line to the water heater should be  
adequately sized and fitted with a full flow gate valve or ball valve.  
HOT WATER DELIVERY  
This water heater can deliver water at temperatures which can cause scalding.  
It is necessary and we recommend that a temperature limiting device be fitted  
between a Rheemglas or Optima water heater and hot water outlets in any  
ablution and public areas such as a bathroom, ensuite or public amenities, to  
reduce the risk of scalding. The installing plumber may have a legal obligation  
to ensure the installation of this water heater meets the delivery water  
temperature requirements of AS/NZS 3500.4 so that scalding water  
temperatures are not delivered to a bathroom, ensuite or other ablution or  
public area.  
Where a temperature limiting device is installed adjacent to the water heater,  
the cold water line to the temperature limiting device can be branched off the  
cold water line either before or after the isolation valve, pressure limiting valve  
and non return valve to the water heater. If an expansion control valve is  
required, it must always be installed after the non return valve and be the last  
valve prior to the water heater.  
If a pressure limiting valve is installed on the cold water line to the water heater  
and the cold water line to a temperature limiting device branches off before this  
valve or from another cold water line in the premises, then a pressure limiting  
valve may be required prior to the temperature limiting device.  
Two Temperature Zones Using a Temperature Limiting Device  
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INSTALLATION  
A
RheemPlus  
water  
heater will not deliver  
temperatures exceeding  
50°C, in accordance with  
AS 3498. There is no  
statutory requirement to  
fit a temperature limiting  
device if this water heater  
is installed in other than  
an early childhood centre,  
school, nursing home or a  
facility for young, aged,  
sick or disabled people.  
CIRCULATED HOT WATER FLOW AND RETURN SYSTEM  
A RheemPlus water heater cannot be installed as part of a circulated hot water  
flow and return system in a building.  
If a Rheem water heater is to be installed as part of a circulated hot water flow  
and return system, a storage water heater able to provide a hot water outlet  
temperature of at least 60°C must be used. Note: The thermostat must always  
be set to at least 60°C. Refer to the diagram on page 18.  
Temperature Limiting Device  
A temperature limiting device cannot be installed in circulated hot water flow  
and return pipe work. The tempered water from a temperature limiting device  
cannot be circulated. Where a circulated hot water flow and return system is  
required in a building, a temperature limiting device can only be installed on a  
dead leg, branching off the circulated hot water flow and return pipe.  
If circulated tempered water were to be returned back to the water heater,  
depending on the location of the return line connection on the water supply line  
to the water heater, then either:  
water will be supplied to the cold water inlet of the temperature limiting  
device at a temperature exceeding the maximum recommended water  
supply temperature, or  
when the hot taps are closed no water will be supplied to the cold water  
inlet of the temperature limiting device whilst hot water will continue to be  
supplied to the hot water inlet of the temperature limiting device.  
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INSTALLATION  
These conditions may result in either water at a temperature exceeding the  
requirements of AS/NZS 3500.4 being delivered to the hot water outlets in the  
ablution areas, or the device closing completely and not delivering water at all,  
or the device failing. Under either condition, the operation and performance of  
the device cannot be guaranteed.  
Circulated Hot Water Flow and Return System – Gas Water Heater  
REDUCING HEAT LOSSES  
The cold water line to and the hot water line from the water heater must be  
insulated in accordance with the requirements of AS/NZS 3500.4. The  
insulation must be weatherproof and UV resistant if exposed.  
ANODE TYPES  
The correct anode type for the water supply being used must be fitted in the  
water heater (refer to “Water Supplies” on page 30). The black anode is fitted  
as standard.  
Total Dissolved Solids in water supply to the water heater  
Anode colour code  
0 – 40 mg/L  
40 – 600 mg/L  
600 – 2500 mg/L  
Green  
Black  
Blue  
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INSTALLATION  
SADDLING - PIPE WORK  
To prevent damage to the cylinder when attaching pipe clips or saddles to the  
water heater jacket, we recommend the use of self-drilling screws with a  
maximum length of 12 mm. Should pre drilling be required, extreme caution  
must be observed when penetrating the jacket of the water heater.  
Note: Damage to the cylinder as a result of saddling to the jacket will void  
the warranty.  
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INSTALLATION  
TYPICAL INSTALLATION – OUTDOOR LOCATION  
Hourly Gas  
Consumption (MJ)  
Min. Gas  
Pressure (kPa)  
Test Point Gas  
Pressure (kPa)  
Max. Gas  
Pressure (kPa)  
Gas Details  
090  
30  
135  
35  
170  
40  
090 to 170  
1.13  
090  
135  
1.00  
2.70  
2.70  
0.40  
170  
090 to 170  
3.50  
1.00  
2.70  
2.70  
0.45  
1.00  
2.70  
2.70  
0.35  
Natural  
30  
35  
40  
2.75  
3.50  
Propane  
Butane  
30  
30  
30  
2.75  
3.50  
27/25 32/30 38/35  
0.75  
3.50  
Town / TLP  
Model numbers: N = Natural, P = Propane, B = Butane, T = Town / TLP. Letter N, P, B or T is  
included in the model number, eg 311135N0, to denote gas type.  
Specifications are subject to change with ongoing product improvements.  
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INSTALLATION  
DIMENSIONS AND TECHNICAL DATA  
Rheemglas and Optima  
RheemPlus  
Rheemglas  
Optima  
RheemPlus  
311 090  
311 135  
811 135  
314 135  
311 170  
811 170  
314 170  
--  
--  
Storage capacity  
litres  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
kg  
85  
1198  
422  
502  
588  
328  
298  
1078  
473  
208  
135  
-
130  
1598  
422  
502  
988  
328  
298  
1478  
473  
208  
135  
480  
170  
68  
160  
1898  
422  
502  
1213  
403  
298  
1778  
473  
208  
135  
480  
170  
79  
Dimensions  
A
B
C
D
E
F
G
K
L
N
Q
R
-
Weight  
empty  
full  
52  
kg  
137  
198  
239  
21  
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CONNECTIONS – PLUMBING  
CONNECTION SIZES  
Rheemglas, Optima  
RP ¾/20  
RheemPlus  
G ¾ B  
Hot water connection:  
Cold water connection:  
Relief valve connection:  
Gas inlet:  
RP ¾/20  
RP ½/15  
RP ½/15  
G ¾ B  
RP ½/15  
RP ½/15  
All plumbing work must be carried out by a qualified person and in accordance  
with the National Plumbing Standard AS/NZS 3500.4 and local authority  
requirements.  
All gas work must be carried out by a qualified person and in accordance with  
the Australian Gas Installations Standard AS 5601 and local authority  
requirements.  
WATER INLET AND OUTLET  
All pipe work must be cleared of foreign matter before connection and purged  
before attempting to operate the water heater. All olive compression fittings  
must use brass or copper olives. Use thread sealing tape or approved thread  
sealant on all fittings.  
An isolation valve and non return  
valve must be installed on the cold  
water line to the water heater. Use  
the arrangement shown in the  
diagram. Refer also to “Hot Water  
Delivery” on page 16.  
A disconnection union must always  
be provided at the cold water inlet  
and hot water outlet on the water  
heater to allow for disconnection of  
the water heater.  
All water heaters have a plastic dip  
tube or fitting liner in the inlet and  
outlet fittings (see diagram). These  
must be in place for the water heater  
to function properly. Do not remove  
or damage them by using heat  
nearby. They will be pushed into the  
correct position as the fitting is  
screwed in.  
22  
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CONNECTIONS – PLUMBING  
GAS INLET  
The gas connection is made through the grommet in the left hand side panel to  
the gas control. The pipe work must be cleared of foreign matter before  
connection and purged before attempting to light the water heater. An isolation  
valve and disconnection union must be installed to allow servicing and removal  
of the water heater. Refer to the Gas Installations Standard AS 5601 for the  
correct pipe sizing.  
Warning: Always isolate the water heater before pressure testing the gas  
supply system. Disconnect the water heater after the isolating cock to prevent  
the risk of serious damage to the gas control. Warranty does not cover damage  
of any nature resulting from failure to observe this precaution. Refer to rating  
label for gas types and pressures.  
Caution: Care is necessary when tightening fittings into the gas valve. The gas  
valve casting may crack if the fittings are over tightened. Cracked valve  
castings are not covered under warranty. Damaged valves must be replaced.  
PIPE SIZES  
To achieve true mains pressure operation, the cold water line to the water  
heater should be the same size or bigger than the hot water line from the water  
heater.  
The pipe sizing for hot water supply systems should be carried out by persons  
competent to do so, choosing the most suitable pipe size for each individual  
application. Reference to the technical specifications of the water heater and  
local regulatory authority requirements must be made.  
RELIEF VALVE  
The temperature pressure relief valve is shipped behind the front cover. This  
valve must be fitted before the water heater is operated. Before fitting the relief  
valve, make sure the probe has not been bent. Seal the thread with Teflon tape  
- never hemp. Make sure the tape does not hang over the end of the thread.  
Screw the valve into the correct opening (refer to the installation diagram on  
page 20) leaving the valve outlet pointing downwards. Do not use a wrench on  
the valve body - use the spanner flats provided.  
23  
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CONNECTIONS – PLUMBING  
RELIEF VALVE DRAIN  
A copper drain line must be fitted to the relief valve to carry the discharge clear  
of the water heater. Connect the drain line to the relief valve using a  
disconnection union. The pipe work from the relief valve to the drain should be  
as short as possible and fall all the way from the water heater with no  
restrictions. It should have no more than three right angle bends in it. Use  
DN15 pipe.  
The outlet of the drain line must be in such a position that flow out of the pipe  
discharge will not cause injury, damage or nuisance. The drain line must  
discharge at an outlet or air break not more than 9 metres from the relief valve.  
In locations where water pipes are prone to freezing, the drain line must be  
insulated and not exceed 300 mm in length. In this instance, the drain line is to  
discharge into a tundish through an air gap of between 75 mm and 150 mm.  
Warning: As the function of the temperature pressure relief valve on this water  
heater is to discharge high temperature water under certain conditions, it is  
strongly recommended the pipe work downstream of the relief valve be capable  
of carrying water exceeding 93°C. Failure to observe this precaution may result  
in damage to pipe work and property.  
EXPANSION CONTROL VALVE  
Local regulations may make it mandatory to install an expansion control valve  
(ECV) in the cold water line to the water heater. In other areas, an ECV is not  
required unless the saturation index is greater than +0.4 (refer to “Water  
Supplies” on page 30). However, an ECV may be needed in a corrosive water  
area where there are sufficient quantities of silica dissolved in the water.  
The expansion control valve must always be installed after the non return valve  
and be the last valve installed prior to the water heater (refer to diagram on  
page 22). A copper drain line must be run separately from the drain of the relief  
valve.  
24  
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COMMISSIONING  
TO FILL AND TURN ON THE WATER HEATER  
The gas pilot or burner must not be lit until the water heater is filled with  
water.  
Open all of the hot water taps in the house (don’t forget the shower).  
Open the cold water isolation valve fully to the water heater.  
Air will be forced out of the taps.  
Close each tap as water flows freely from it.  
Check the pipe work for leaks.  
Open the gas isolation valve fully.  
Check the gas pipe work for leaks.  
Light the water heater (refer to “Lighting the Water Heater” on page 26).  
Warning: Upon completion of the installation and commissioning of the water  
heater, leave this guide with the householder or responsible officer.  
DO NOT leave this guide inside of the cover of the water heater, as it may  
interfere with the safe operation of the water heater or ignite when the water  
heater is turned on.  
GAS INLET PRESSURE  
IMPORTANT – CHECK the gas supply pressure at the inlet to the water heater  
with the water heater and all other gas burning appliances in the premises  
operating (burners alight). The minimum gas supply pressure is:  
Natural Gas  
Town / TLP  
1.13 kPa  
0.75 kPa  
Propane  
Butane  
2.75 kPa  
2.75 kPa  
If this minimum cannot be achieved, it may indicate the meter or the gas line to  
the water heater is undersized. It is important to ensure that an adequate gas  
supply pressure is available to the water heater when other gas burning  
appliances, on the same gas supply, are operating.  
TO TURN OFF THE WATER HEATER  
If it is necessary to turn off the water heater on completion of the installation,  
such as on a building site or where the premises is vacant, then:  
Shut down the gas control (refer to “Close Down Procedure” on page 29).  
Close the gas isolation valve at the inlet to the gas control.  
Close the cold water isolation valve at the inlet to the water heater.  
25  
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LIGHTING THE WATER HEATER  
FOR YOUR SAFETY READ BEFORE LIGHTING  
Warning: This gas water heater is designed to operate reliably and safely as  
long as the operating instructions are followed exactly. You must comply with  
these lighting instructions at every stage.  
Make sure the water heater is filled with water and the water supply is on,  
otherwise serious damage to the vitreous enamel cylinder lining and  
plastic components may occur.  
The installer must check all gas connections for leaks, gas supply pressure and  
test point pressure (refer rating label). Remove the access cover at the front of  
the water heater to access the gas thermostat.  
SAFETY INFORMATION  
A. This water heater is equipped with an igniter button which lights the pilot.  
When lighting the pilot follow these instructions exactly.  
B. Before lighting ensure there is no smell of gas around or in the vicinity of  
the water heater and the burner opening. Be sure to smell next to ground  
level as some gases can settle there.  
C. What to do if you smell gas.  
Do not try to light the water heater.  
If the gas smell is throughout the area, turn the gas control knob clockwise  
to the “z” (off) position and then turn off the isolation valve on the gas line  
to the water heater. Leave the area and call Rheem Service or a qualified  
service technician.  
D. Use only your hand to turn the gas control knob, never use tools. If the  
control knob will not turn by hand, don’t try to repair it, call a qualified  
service technician. Force or attempted repair may cause a fire or  
explosion.  
E. Do not attempt to operate this water heater if it has been damaged. Call a  
qualified service technician.  
26  
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LIGHTING THE WATER HEATER  
LIGHTING INSTRUCTIONS  
Using the gas control light the water heater as follows:  
1. Stop, read the safety information on page 26.  
2. Turn the gas control knob fully clockwise to the “z” (off) position.  
3. Wait five (5) minutes so any build up of unburnt gas can escape. If you  
then smell gas, stop and follow “C” in the safety information. If you do not  
smell gas, proceed to step 4.  
4. Turn the knob to the “·” (pilot) position.  
5. Depress the knob fully (until star disappears below housing) and after  
30 seconds, whilst keeping the knob depressed, repeatedly press the  
igniter button (for up to 40 seconds) until the pilot flame ignites.  
Warning: Keep your face clear of the combustion chamber opening while  
pressing the igniter.  
activated its safety shut-off feature. In this case, wait 60 seconds for the  
gas control to reset.  
6. Keep the knob depressed for 20 seconds after the pilot flame lights. The  
pilot can be checked by looking through the large opening below the gas  
control.  
7. Release the knob and check the pilot is still alight.  
8. If the pilot has failed to light or has not remained alight, turn the gas control  
knob to the "z” (off) position. Wait five (5) minutes for any unburnt gas to  
escape and then begin again at step 3.  
Note: Failure to wait five (5) minutes may result in a fire or explosion.  
9. When the pilot flame remains alight with the gas control knob released,  
turn the knob anticlockwise to the setting of ‘6’. This will give a water  
temperature of about 60°C.  
10. Refer to “Temperature Adjustment” on page 5, if further temperature  
adjustment is required.  
11. Replace the access cover.  
The main burner will now automatically ignite when heating is required and  
extinguish when the water has been heated to the set temperature. If the main  
burner does not light at the selected setting, the water may already be at the  
selected temperature.  
Note: Never press the igniter button while the top knob is in a numbered  
position.  
27  
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LIGHTING THE WATER HEATER  
TEST THE WATER HEATER AFTER INSTALLATION  
The operation of the water heater must be thoroughly checked by the  
installer.  
The burner flame must light smoothly and quickly from the pilot flame, and  
must go out quietly and completely.  
The main burner flame must be stable, although slight lifting at the front  
edge of the burner is acceptable when the burner is cold.  
The main burner flame should be blue, with a clearly defined inner cone -  
luminous yellow or "floating" flames are not acceptable, and must be  
corrected by opening the air shutter (refer to “Air Shutter” on page 28).  
Check the test point pressure and compare with the rating label. The  
pressure regulator is not adjustable and if the test point pressure is not  
within 5% of the specified value, refer to Rheem or their Accredited Service  
Agent.  
If unable to get the water heater working properly, contact the nearest  
Rheem Service Department or their Accredited Service Agent.  
When satisfied everything is working properly instruct the user in the correct  
method of operation.  
AIR SHUTTER  
The air shutter is a hinged flap in the burner aeration tube. It may require  
adjustment on installation.  
For a Propane and Butane model, the air shutter should be fully open.  
For a Town and TLP model, the air shutter should be within 10 mm of the  
top of the burner aeration tube.  
The shutter is held in place by a screw on the side of the burner aeration  
tube.  
Note: A Natural gas model does not have an air shutter.  
28  
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LIGHTING THE WATER HEATER  
CLOSE DOWN PROCEDURE  
1. Turn the gas control knob to the  
·” position (pilot). This setting will  
leave the pilot flame alight however  
the main burner will not be able to  
light.  
2. Turn the gas control knob to the  
"z" (off) position. This setting shuts  
the gas control down completely.  
DRAINING THE WATER HEATER  
To drain the water heater:  
Turn off the water heater (refer to “To Turn Off The Water Heater” on  
page 25).  
Close all hot water taps.  
Operate the relief valve release lever - do not let the lever snap back or you  
will damage the valve seat.  
Operating the lever will release the pressure in the water heater.  
Undo the union at the cold water inlet to the water heater and attach a hose  
to the water heater side of the union.  
Let the other end of the hose go to a drain.  
Operate the relief valve again.  
This will let air into the water heater and allow the water to drain through the  
hose.  
29  
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WATER SUPPLIES  
Your water heater is manufactured to suit the water conditions of most Australian  
metropolitan supplies. However, there are some known water supplies which can  
have detrimental effects on the water heater and its operation and/or life  
expectancy. If you are unsure of your water quality, you can obtain information from  
your local water supply authority.  
ANODE  
In areas where the total dissolved solids (TDS) exceeds 600 mg/L it is possible the  
black anode, which is the standard anode fitted to the water heater, may be  
excessively active. To alleviate this, the black anode should be replaced with one  
colour coded blue. Where the TDS of the water is less than 40 mg/L, such as when  
the water has been deionised or is from an alpine supply, a high potential anode,  
colour coded green, should be used. The changing of anodes must be carried out  
by a plumber or authorised service person.  
CAUTION  
If your water supply has a TDS greater than 600 mg/L and the anode has not been  
changed to a blue one, there is the possibility hydrogen gas could accumulate in the  
top of the water heater during long periods of no use.  
If, under these conditions, the water heater has not been used for two or more  
weeks the following procedure should be carried out before using any electrical  
appliances (automatic washing machines and dishwashers) which are connected to  
the hot water supply.  
The hydrogen, which is highly flammable, should be vented safely by opening a hot  
tap and allowing the water to flow. There should be no smoking or naked flame near  
the tap whilst it is turned on. Any hydrogen gas will be dissipated. This is indicated  
by an unusual spurting of the water from the tap. Once the water runs freely again,  
any hydrogen in the system will have been released. In areas where this is likely to  
occur, the householder should be instructed by the installer on how to dissipate the  
gas safely.  
SATURATION INDEX  
The saturation index is used as a measure of the water’s corrosive or scaling  
properties. In a corrosive water supply, the water can attack copper parts and cause  
them to fail. In a scaling water supply calcium carbonate is deposited out of the  
water onto any hot metallic surface. Where the saturation index is greater than  
+0.40, the water is scaling and an expansion control valve* must be fitted on the  
cold water line after the non-return valve.  
* Refer to the cold water connection detail on page 22.  
WATER HEATERS NOT INSTALLED IN ACCORDANCE WITH THE ABOVE  
ADVICE WILL NOT BE COVERED BY THE WARRANTY.  
30  
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RHEEM MAINS PRESSURE WATER HEATER WARRANTY  
– AUSTRALIA ONLY –  
WARRANTY CONDITIONS  
1. This warranty is applicable only to water heaters  
manufactured from 1st September 2005.  
Accredited Service Agents premises and the installed site  
shall be the owners responsibility.  
2. The water heater must be installed in accordance with the 5. Where the water heater is installed in a position that does  
Rheem water heater installation instructions, supplied with  
the water heater, and in accordance with all relevant  
statutory and local requirements of the State in which the  
water heater is installed.  
not allow safe, ready access, the cost of accessing the site  
safely, including the cost of additional materials handling  
and / or safety equipment, shall be the owners  
responsibility.  
3. Where a failed component or water heater is replaced 6. The warranty only applies to the water heater and original  
under warranty, the balance of the original warranty period  
will remain effective. The replaced part or water heater  
does not carry a new warranty.  
or genuine (company) component replacement parts and  
therefore does not cover any plumbing or electrical parts  
supplied by the installer and not an integral part of the  
water heater, e.g. pressure limiting valve; isolation valves;  
non-return valves; electrical switches; pumps or fuse.  
4. Where the water heater is installed outside the boundaries  
of a metropolitan area as defined by Rheem or further than  
25 km from a regional Rheem branch office, or an 7. The water heater must be sized to supply the hot water  
Accredited Service Agent, the cost of transport, insurance  
and travelling costs between the nearest Rheem  
demand in accordance with the guidelines in the Rheem  
water heater literature.  
WARRANTY EXCLUSIONS  
1. REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE RHEEM WATER  
HEATER WARRANTY, HOWEVER THE FOLLOWING EXCLUSIONS MAY CAUSE THE WATER HEATER  
WARRANTY TO BECOME VOID AND MAY INCUR A SERVICE CHARGE AND / OR COST OF PARTS.  
a) Accidental damage to the water heater or any component,  
including: Acts of God; failure due to misuse; incorrect  
installation; attempts to repair the water heater other than  
by a Rheem Accredited Service Agent or the Rheem  
Service Department.  
b) Where it is found there is nothing wrong with the water  
heater; where the complaint is related to excessive  
discharge from the temperature and / or pressure relief  
formation in the water ways of a solar water heater system:  
without a freeze protection system; with a freeze protection  
system where the electricity supply has been switched off  
or has failed; (Hiline) installed at an altitude more than  
600 metres above sea level; (Loline) installed at an altitude  
more than 800 metres above sea level; where the system  
has not been installed in accordance with the water heater  
installation instructions.  
valve due to high water pressure; where there is no flow of e) Where the water heater is located in a position that does  
hot water due to faulty plumbing; where water leaks are  
related to plumbing and not the water heater or water  
heater components; where there is a failure of gas,  
electricity or water supplies; where the supply of gas,  
electricity or water does not comply with relevant codes or  
acts.  
not comply with the Rheem water heater installation  
instructions or relevant statutory requirements, causing the  
need for major dismantling or removal of cupboards, doors  
or walls, or use of special equipment to bring the water  
heater to floor or ground level or to a serviceable position.  
f) Repair and / or replacement of the water heater due to  
scale formation in the waterways or the effects of corrosive  
water when the water heater has been connected to a  
scaling or corrosive water supply as outlined in the  
Owners Guide and Installation Instructions booklet.  
c) Where the water heater or water heater component has  
failed directly or indirectly as a result of: excessive water  
pressure; excessive temperature and / or thermal input;  
blocked overflow / vent drain; corrosive atmosphere; ice  
formation in the pipe work to or from the water heater.  
d) Where the solar water heater or solar water heater  
component has failed directly or indirectly as a result of ice  
g) Breakage of collector glass for any reason including hail  
damage. (We suggest that the collector glass be covered  
by your home insurance policy).  
2. SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY EXCLUDES ANY  
AND ALL CLAIMS FOR DAMAGE TO FURNITURE, CARPETS, WALLS, FOUNDATIONS OR ANY OTHER  
CONSEQUENTIAL LOSS EITHER DIRECTLY OR INDIRECTLY DUE TO LEAKAGE FROM THE WATER  
HEATER, OR DUE TO LEAKAGE FROM FITTINGS AND / OR PIPE WORK OF METAL, PLASTIC OR  
OTHER MATERIALS CAUSED BY WATER TEMPERATURE, WORKMANSHIP OR OTHER MODES OF  
FAILURE.  
31  
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RHEEM MAINS PRESSURE WATER HEATER WARRANTY  
– AUSTRALIA ONLY –  
WARRANTY  
Rheem will:  
a) Repair or, if necessary replace any Rheem water heater; or  
b) Replace any component (or, if necessary, arrange the installation of a new water heater),  
which falls within the Warranty Periods specified below, subject to the warranty conditions and exclusions.  
Installation  
Model  
Period  
Warranty  
All Components (from date of installation)  
Year New component or water heater (at Rheems sole  
discretion), free of charge, including labour.**  
All installations  
All models  
1
Sealed System * (from date of installation)  
Water heater installed in a single-  
family domestic dwelling with a  
thermostat setting below 76°C”  
Year New sealed system component, free of charge, including  
Heat Pump  
2
labour.**  
Cylinder and SuperFlue (from date of installation)  
Rheemglas  
RheemPlus  
Loline  
Hiline  
Heat Pump  
Years  
2 & 3  
New water heater, free of charge, including labour.**  
Years New water heater, free of charge, with installation and  
4 & 5 labour costs being the responsibility of the owner.  
Water heater installed in a single-  
family domestic dwelling with a  
thermostat setting below 76°C”  
Years  
Stellar  
Optima  
Heavy Duty  
New water heater, free of charge, including labour.**  
2 to 5  
Years New water heater, free of charge, with installation and  
6 to 10 labour costs being the responsibility of the owner.  
Rheemglas  
RheemPlus  
Loline  
Hiline  
Heat Pump  
Stellar  
Optima  
Heavy Duty  
Years New water heater, free of charge, with installation and  
2 & 3 labour costs being the responsibility of the owner.  
Water heater installed in any other than  
a single-family domestic dwelling with  
a thermostat setting below 76°C”  
Years New water heater, free of charge, with installation and  
2 to 5 labour costs being the responsibility of the owner.  
Solar Collector (from date of installation)  
SCT200  
SBT200  
NPT200  
Years New solar collector, free of charge, with installation and  
2 to 5 labour costs being the responsibility of the owner.  
All installations  
Notes:  
* The Sealed System includes components that carry refrigerant only, e.g. Compressor, Condenser, TX Valve, Receiver/Drier,  
Evaporator and associated pipe work.  
** Refer to items 4 and 5 of warranty conditions.  
Rheem reserves the right to transfer fully functional components from the defective water heater to the replacement water heater  
if required. The term water heater” used in the Warranty, Warranty Conditions and Warranty Exclusions means the Rheem  
supplied water heater(s), solar storage tank(s), solar collector(s), kit(s) and components.  
In addition to this warranty, the Trade Practices Act 1974 and similar laws in each state and territory provide the owner under  
certain circumstances with certain minimum statutory rights in relation to your Rheem water heater. This warranty must be read  
subject to that legislation and nothing in this warranty has the effect of excluding, restricting or modifying those rights.  
FOR SERVICE TELEPHONE  
RHEEM AUSTRALIA PTY LTD  
131 031 AUSTRALIA  
A.B.N. 21 098 823 511  
0800 657 335 NEW ZEALAND  
or refer local Yellow Pages  
NOTE: Every care has been taken to ensure accuracy in preparation of this publication. No liability can be  
accepted for any consequences, which may arise as a result of its application.  
122001B  
32  
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