RedMax Edger HEZ2500S User Guide

T3106-93110(007)  
OWNER/OPERATOR MANUAL  
STICK EDGERS  
HEZ2500S  
WARNING  
WARNING  
The engine exhaust from this product  
contains chemicals known to the State  
of California to cause cancer, birth  
defects or other reproductive harm.  
Before using our product, please  
read this manual carefully to  
understand the proper use of your  
unit.  
APPLICABLE SERIAL NUMBERS :  
DRIVE UNIT 000000 and up  
ENGINE UNIT 015257 and up  
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SAFETY FIRST  
Instructions contained in warnings within this  
manual marked with a  
symbol concern  
critical points which must be taken into  
consideration to prevent possible serious  
bodily injury, and for this reason you are  
requested to read all such instructions  
carefully and follow them without fail.  
WARNINGS IN THE MANUAL  
WARNING  
This mark indicates instructions which must be  
followed in order to prevent accidents which could  
lead to serious bodily injury or death.  
IMPORTANT  
This mark indicates instructions which must be  
followed, or it leads to mechanical failure,  
breakdown, or damage.  
NOTE  
This mark indicates hints or directions useful in the  
use of the product.  
CONTENTS  
1. Parts location …………………………………4  
2. Specifications …………………………………5  
3. Warning labels on the machine ……………6  
4. Symbols on the machine ……………………7  
5. For safe operation ……………………………8  
6. Set up………………………………………14  
7. Fuel……………………………………………16  
8. Operation ……………………………………18  
9. Maintenance …………………………………21  
10. Storage ………………………………………25  
11. Troubleshooting guide……………………26  
12. Parts list ………………………………………27  
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1. Parts location  
1. J-shape handle  
2. Ignition switch  
3. Throttle cable  
4. Throttle lever  
5. Throttle set button  
6. Blade guard  
7. Blade  
8. Wheel  
9. Spark arrester  
10. Starter knob  
11. Fuel tank  
12. Primer pump  
13. Choke lever  
14. Air cleaner cover  
4   
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2. Specifications  
HEZ2500S  
Overall size(LxWxH)······················································ 71.9(1825)x15.4(390)x21.3(540) in(mm)  
Dry weight w/o acc. ·························································································· 16.2 (7.33) lbs(kg)  
Engine  
Type ········································································· Air-cooled 2-stroke gasoline  
Model ··························································································· Zenoah GZ25N  
3
Displacement ··········································································· 1.6cu-in (25.4cm )  
-1  
Max. output······················································· 1.2Hp (0.9kW)at 7500/min (rpm)  
-1  
Idle speed ·············································································3000±200/min (rpm)  
Fuel ··········································································· Mixture(Gasoline 50 : Oil 1)  
Carburetor······································································· Walbro Diaphragm type  
Spark plug ························································································NGK CMR7A  
Fuel tank capacity·······························································································22.0 fl.oz (0.65 )  
Durability period················································································································· 300 hrs  
Transmission············································ Centrifugal clutch, Rigid driveshaft, Bevel gears(Angle:90 deg.)  
Reduction ratio·········································································································· 2.538(33.13)  
Cutting head rotating direction······················································ Clockwise(View against blade)  
Blade length····································································································· 7.87(in) / 200(mm)  
Use for······················································································································· Lawn edging  
Standard Accessories  
Goggle··········································································································· 1 pc.  
Tool Kit·········································································································· 1 pc.  
Specifications are subject to change without notice.  
5   
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3. Warning labels on the machine  
(1) Read owner's manual before operating this machine.  
(2) Wear head, eye and ear protection.  
(3) Warning/Attention  
(4) Keep all children, bystanders and helpers 15 meters away from the machine.  
IMPORTANT  
If warning label peel off or become soiled and impossible to read, you should contact the dealer  
from which you purchased the product to order new labels and affix them in the required  
location(s).  
WARNING  
Never modify your machine.  
We won't warrant the machine, if you use the remodeled machine or you don't observe  
the proper usage written in the manual.  
6   
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4. Symbols on the machine  
For safe operation and maintenance, symbols are  
carved in relief on the machine. According to these  
indications, please be careful not to take a mistake.  
(a) The port to refuel the "MIX GASOLINE"  
Position: FUEL TANK CAP  
(b) The direction to close the choke  
Position: AIR CLEANER COVER  
(c) The direction to open the choke  
Position: AIR CLEANER COVER  
INFORMATION IMPORTANTE  
CONCERNANT LE MOTEUR  
IMPORTANT ENGINE INFORMATION  
THIS ENGINE MEETS U.S. EPA PH1 AND 2000  
AND LATER CALIFORNIA EMISSION REGULA-  
TIONS FOR SMALL OFF-ROAD ENGINES WITH AN  
EMISSION DURABILITY PERIOD OF 300 HOURS.  
Ce moteur est conformc aux normcs U.S.  
EPA PH1 et 2000 ainsi qu’aux autres dispositions  
ultérieures de la réglementation concernant la pollution  
de l’air pour les petits moteurs tout-terrain avec une  
période de durabilité opour les émissions de 300 heures.  
ENGINE FAMILY : XKZXS.0254QR  
ENGINE DISPLACEMENT : 25.4cc  
REFER TO OWNERS MANUAL FOR MAINTE-  
NANCE SPECIFICATIONS AND ADJUSTMENTS.  
Type de moteur : XKZXS.0254QR  
Cylindrée du moteur : 25,4cc  
Se référer au Manuel de l’utilisateur pour les  
spécifications d’entretien et les réglages.  
7   
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5. For safe operation  
1. Read this manual carefully until you  
completely understand and follow all safety  
and operating instructions.  
2. Keep this manual handy so that you may refer  
to it later whenever any questions arise. Also  
note, if you have any questions which cannot  
be answered herein, contact the dealer from  
whom you purchased the product.  
3. Always be sure to include this manual when  
selling, lending, or otherwise transferring the  
ownership of this product.  
4. Never allow children or anyone unable to fully  
understand the directions given in the manual  
to use the machine.  
WORKING CONDITION  
1. When using the product, you should wear proper  
clothing and protective equipment.  
(1) Helmet  
(2) Ear protectors  
(3) Protection goggles or face protector  
(4) Thick work gloves  
(5) Non-slip-sole work boots  
2. And you should carry with you.  
(1) Attached tools and files  
(2) Properly reserved fuel  
(3) Spare blade  
(4) Things to notify your working area (rope,  
warning signs)  
(5) Whistle (for collaboration or emergency)  
(6) Hatchet or saw (for removal of obstacles)  
3. Do not wear loose clothing, jewelry, short  
trousers, sandals, or go barefoot. Do not wear  
anything which might be caught by a moving  
part of the unit. Secure hair so it is above  
shoulder length.  
WORKING CIRCUMSTANCE  
1. Never start the engine inside a closed room or  
building. Exhaust gases contain dangerous  
carbon monoxide.  
2. Never use the product,  
a. when the ground is slippery or when you can’t  
maintain a steady posture.  
8   
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5. For safe operation  
b. At night, at times of heavy fog, or at any other  
times when your field of vision might be  
limited and it would be difficult to gain a clear  
view of the working area.  
c. During rain storms, during lightning storms, at  
times of strong or gale-force winds, or at any  
other times when weather conditions might  
make it unsafe to use the product.  
WORKING PLAN  
1. You should never use the product when under  
the influence of alcohol, when suffering from  
exhaustion or lack of sleep, when suffering from  
drowsiness as a result of having taken cold  
medicine or at any other time when a possibility  
exists that your judgment might be impaired or  
that you might not be able to operate the product  
properly and in a safe manner.  
2. When planning your work schedule, allow plenty  
of time to rest. Limit the amount of time over  
which the product is to be used continuously to  
somewhere around 30~40 minutes per session,  
and take 10~20 minutes of rest between work  
sessions. Also try to keep the total amount of  
work performed in a single day under 2 hours or  
less.  
WARNING  
1. If you don’t observe the working time, or  
working manner (See USING THE  
PRODUCT), Repetitive Stress Injury(RSI)  
could occur.  
If you feel discomfort, redness and swelling  
of your fingers or any other part of your  
body, see a doctor before getting worse.  
2. To avoid noise complaints, in general,  
operate product between 8a.m. and 5p.m. on  
weekdays and 9a.m. to 5p.m. weekends.  
NOTE  
Check and follow the local regulations as to sound  
level and hours of operations for the product.  
9   
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5. For safe operation  
BEFORE STARTING THE ENGINE  
1. The area within a perimeter of 50 feet (15m) of  
the person using the product should be  
considered a hazardous area into which no one  
should enter. If necessary yellow warning rope,  
warning signs should be placed around the  
perimeter of the area. When work is to be  
performed simultaneously by two or more  
persons, care should also be taken to constantly  
look around or otherwise check for the presence  
and locations of other people working so as to  
maintain a distance between each person  
sufficient to ensure safety.  
2. Check the condition of working area to avoid any  
accident by hitting hidden obstacles such as  
stumps, stones, cans, or broken grass.  
IMPORTANT  
Remove any obstacle before beginning work.  
3. Inspect the entire unit for loose fasteners and  
fuel leakage. Make sure that the cutting  
attachment is properly installed and securely  
fastened.  
4. Always use the shoulder strap. Adjust the strap  
for comfort before starting the engine. The strap  
should be adjusted to fit your body according as  
your working posture.  
STARTING THE ENGINE  
1. Keep bystanders and animals at least 50feet  
(15m) away from the operating point. If you are  
approached, immediately stop the engine.  
2. The product is equipped with a centrifugal clutch  
mechanism, so the cutting attachment begins to  
rotate as soon as the engine is started by putting  
the throttle into the start position. When starting  
the engine, place the product onto the ground in  
a flat clear area and hold it firmly in place so as  
to ensure that neither the cutting part nor the  
throttle come into contact with any obstacle  
when the engine starts.  
10   
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5. For safe operation  
WARNING  
Never place the throttle into the high speed  
position when starting the engine.  
3. After starting the engine, check to make sure  
that the cutting attachment stops rotating when  
the throttle is moved fully back to its original  
position. If it continues to rotate even after the  
throttle has been moved fully back, turn off the  
engine and take the unit to your authorized Red  
Max servicing dealer for repair.  
USING THE PRODUCT  
IMPORTANT  
Cut only materials recommended by the  
manufacturer. And use only for tasks explained  
in the manual.  
1. Grip the handles firmly with both hands using  
your whole hand. Place your feet slightly apart  
(slightly further apart than the width of your  
shoulders) so that your weight is distributed  
evenly across both legs, and always be sure to  
maintain a steady, even posture while working.  
2. Keep cutting attachment below waist level.  
3. Maintain the speed of the engine at the level  
required to perform cutting work, and never raise  
the speed of the engine above the level  
necessary.  
4. If the unit start to shake or vibrate, turn off the  
engine and check the whole unit. Do not use it  
until the trouble has been properly corrected.  
5. Keep all parts of your body away from rotating  
cutting attachment and hot surfaces.  
6. Never touch the muffler, spark plug, or other  
metallic parts of the engine while the engine is in  
operation or immediately after shutting down the  
engine. Doing so could result in serious burns or  
electrical shock.  
11   
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5. For safe operation  
• IF SOMEONE COMES  
1. Guard against hazardous situations at all times.  
Warn adults to keep pets and children away  
from the area. Be careful if you are approached.  
Injury may result from flying debris.  
2. If someone calls out or otherwise interrupts you  
while working, always be sure to turn off the  
engine before turning around.  
MAINTENANCE  
1. In order to maintain your product in proper  
working order, perform the maintenance and  
checking operations described in the manual at  
regular intervals.  
2. Always be sure to turn off the engine before  
performing any maintenance or checking  
procedures.  
WARNING  
The metallic parts reach high temperatures  
immediately after stopping the engine.  
3. When replacing any part, or when replacing the  
oil or any lubricant, always be sure to use only  
RedMax products or products which have  
been certified by RedMax for use with the  
RedMax product.  
4. In the event that any part must be replaced or  
any maintenance or repair work not described in  
this manual must be performed, please contact a  
representative from the store nearest RedMax  
authorized servicing dealer for assistance.  
5. Do not use any accessory or attachment other  
than those bearing the RedMax mark and  
recommended for the unit.  
6. Under no circumstances should you ever take  
apart the product or alter it in any way. Doing so  
might result in the product becoming damaged  
during operation or the product becoming unable  
to operate properly.  
12   
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5. For safe operation  
HANDLING FUEL  
1. The engine of the RedMax product is designed  
to run on a mixed fuel which contains highly  
flammable gasoline. Never store cans of fuel or  
refill the tank of the unit in any place where there  
is a boiler, stove, wood fire, electrical sparks,  
welding sparks, or any other source of heat or  
fire which might ignite the fuel.  
2. Never smoke while operating the unit or refilling  
its fuel tank.  
3. When refilling the tank, always turn off the  
engine and allow it to cool down. Take a careful  
look around to make sure that there are no  
sparks or open flames anywhere nearby before  
refueling.  
4. Wipe spilled fuel completely using a dry rag if  
any fuel spillage occurs during refueling.  
5. After refueling, screw the fuel cap back tightly  
onto the fuel tank and then carry the unit to a  
spot 10 feet (3m) or more away from where it  
was refueled before turning on the engine.  
TRANSPORTATION  
1. When hand-carrying the product, cover over the  
cutting part, lift up the product and carry it paying  
attention to the blade.  
2. Never transport the product over rough roads  
over long distances by vehicle without removing  
all fuel from the fuel tank. If doing so, fuel might  
leak from the tank during transport.  
13   
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6. Set up  
MOUNTING ENGINE (SE1)  
SE1  
1. Push the driveshaft housing toward the clutch  
housing and rotate it by hand to check that the  
driveshaft is engaged with the gears.  
2. Insert the driveshaft housing into the clutch  
housing until it bottoms, and align the positioning  
holes on the clutch housing and the shaft tube  
and install the screw. When difficult to engage,  
twist the engine slightly.  
3. Fasten the clamp securely with two screws.  
IMPORTANT  
Tighten the screws gradually by turns.  
SE2  
CONNECTING THROTTLE WIRE  
1. Remove the air cleaner cover.  
2. Connect the end of the throttle wire to the joint  
on the top of the carburetor. (SE2)  
CONNECTING SWITCH WIRES  
• Connect the switch wires between the engine  
and the main unit. Pair the wires of the same  
color.  
MOUNTING OTHER PARTS  
SE3  
1. Insert the driveshaft into the clutch drum, then  
attach the gearbox to the shaft tube as aligning  
the positioning holes. Wipe out grease on the  
tube and the inside of the gearbox. Screw in the  
lock screw and fasten the clamp bolt firmly.  
(SE3)  
(1) Clamp bolt  
(2) Lock screw  
2.Install the blade guard to the gear case with the  
provided 3 screws, then clamp it to the shaft  
tube with 2 screws. (SE4)  
SE4  
14   
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6. Set up  
3.Place the blade between the cutter holders (A)  
and (B) while locking the gear shaft by putting  
the bar, one of the tools provided, through the  
key holes on the holder(A) and the gearcase.  
Use the socket and the screwdriver as shown in  
the picture below to tighten the blade mounting  
bolt. (SE5)  
SE5  
(1) Blade mounting bolt (Left-handed)  
(2) Cutter holder (B)  
(3) Blade  
(4) Bar  
(5) Cutter holder (A)  
SE6  
4.Split the bracket and install the wheel assembly  
to the shaft tube and clamp at a position best for  
your job. (SE6)  
(1) Bracket  
5.Install the J-shaped handle to the shaft tube and  
clamp at a position best for your job. (SE7)  
SE7  
15   
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7. Fuel  
WARNING  
• Gasoline is very flammable. Avoid smoking  
or bringing any flame or sparks near fuel.  
Make sure to stop the engine and allow it  
cool before refueling the unit. Select outdoor  
bare ground for fueling and move at least  
3m(10ft) away from the fueling point before  
starting the engine.  
• The RedMax engines are lubricated by oil  
specially formulated for air-cooled 2-cycle  
gasoline engine use. If RedMax oil is not  
available, use an anti-oxidant added quality oil  
expressly labeled for air-cooled 2-cycle engine  
use. (JASO FC GRADE OIL or ISO EGC  
GRADE)  
RECOMMENDED MIXING RATIO  
GASOLINE 50:OIL 1  
50:1 MIXING CHART  
GASOLINE gal.  
1
2
3
4
5
• Exhaust emission are controlled by the  
fundamental engine parameters and  
components(eq., carburation, ignition timing  
and port timing) without addition of any  
major hardware or the introduction of an  
inert material during combustion.  
2-CYCLE OIL fl.oz 2.6 5.2 7.8 10.4 13  
GASOLINE liter  
1
2
3
4
5
2-CYCLE OIL ml 20  
40  
60  
80 100  
• These engines are certified to operate on  
unleaded gasoline.  
• Make sure to use gasoline with a minimum  
octane number of 90 ROZ(USA/Canada : pump  
octane min.87)  
• Unleaded gasoline is recommended to reduce  
the contamination of the air for the sake of your  
health and the environment.  
• Poor quality gasolines or oils may damage  
sealing rings, fuel lines or fuel tank of the  
engine.  
HOW TO MIX FUEL  
1. Measure out the quantities of gasoline and oil to  
be mixed.  
2. Put some of the gasoline into a clean, approved  
fuel container.  
3. Pour in all of the oil and agitate well.  
4. Pour in the rest of gasoline and agitate again for  
at least one minute.  
5. Put a clear indication on the outside of the  
16   
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7. Fuel  
container to avoid mixing up with gasoline or  
other containers.  
6. Indicate the contents on outside of container for  
easy identification.  
FUELING THE UNIT  
1. Untwist and remove the fuel cap. Rest the cap  
on a dustless place.  
2. Put fuel into the fuel tank to 80% of the full  
capacity.  
3. Fasten the fuel cap securely and wipe up any  
fuel spillage around the unit.  
WARNING  
1. Select bare ground for fueling.  
2. Move at least 10 feet (3 meters) away from the  
fueling point before starting the engine.  
3. Stop the engine before refueling the unit.  
FOR YOUR ENGINE LIFE, AVOID;  
1. FUEL WITH NO OIL(RAW GASOLINE) – It will  
cause severe damage to the internal engine  
parts very quickly.  
2. GASOHOL – It can cause deterioration of rubber  
and/or plastic parts and disruption of engine  
lubrication.  
3. OIL FOR 4-CYCLE ENGINE USE or WATER  
COOLED 2-CYCLE ENGINE USE – It can  
cause spark plug fouling, exhaust port blocking,  
or piston ring sticking.  
4. Mixed fuels which have been left unused for  
a period of one month or more may clog the  
carburetor and result in the engine failing to  
operate properly.  
17   
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8. Operation  
The RedMax stick edger Model HEZ2500S is  
designed for edging lawn in gardens, parks,  
roadsides and so on.  
Before starting the engine, take the operating  
position and adjust the handle position and the  
wheel height as necessary.  
OP1  
ADJUSTING HANDLE POSITION  
• Loosen the handle bracket screws and re-  
position the handle to your best operating  
position. Re-tighten the screws. (OP1)  
ADJUSTING WHEEL HEIGHT  
• Loosen the clamp lever and change the wheel  
height to obtain desired cutting depth. (OP2)  
(1) Deep cut  
OP2  
(2) Shallow cut  
WARNING  
• Never adjust wheel height with the engine  
running.  
STARTING ENGINE  
OP3  
WARNING  
The cutting head will start rotating upon the  
engine starts.  
1. Rest the unit on a flat, firm place. Keep the  
cutting head off the ground and clear of  
surrounding objects as it will start rotating upon  
starting of the engine.  
2. Push the primer pump several times until  
overflown fuel flows out in the clear tube. (OP3)  
3. Move the choke lever to the closed position.  
(OP4)  
4. Set the ignition switch to the “start” position.  
While pulling the throttle lever, push the set  
button, and release the throttle, then the throttle  
lever is in to the “start” position. (OP5)  
OP4  
(1)  
(2)  
(3)  
5. While holding the unit firmly, pull out the starter  
18   
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8. Operation  
rope quickly until engine fires. (OP6)  
(1) choke lever (2) close (3) open  
(4) ignition switch (5) start (6) stop  
(7) throttle set button  
OP5  
(5)  
(6)  
(4)  
IMPORTANT  
(7)  
• Avoid pulling the rope to its end or returning it by  
releasing the knob. Such actions can cause  
starter failures.  
OP6  
6. Move the choke lever downward to open the  
choke. And restart engine. (OP4)  
7. Allow the engine to warm up for a several  
minutes before starting operation.  
NOTE  
1. When restarting the engine immediately after  
stopping it, leave the choke open.  
2. Overchoking can make the engine hard to start  
due to excess fuel. When the engine failed to  
start after several attempts, open the choke and  
repeat pulling the rope, or remove the spark plug  
and dry it.  
STOPPING ENGINE (OP5)  
1. Release the throttle lever and run the engine for  
a half minute.  
2. Shift the ignition switch to the STOP position.  
IMPORTANT  
• Except for an emergency, avoid stopping the  
engine while pulling the throttle lever.  
OP7  
ADJUSTING THROTTLE CABLE  
• The normal play is 1 or 2mm when measured at  
the carburetor side end. Readjust with the cable  
adjuster as required. (OP7)  
(1) cable adjuster  
.04 in  
(1)  
(1~2mm)  
19   
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8. Operation  
ADJUSTING IDLING SPEED (OP8)  
1. When the engine tends stop frequently at idling  
mode, turn the adjusting screw clockwise.  
2. When the cutting head keeps rotating after  
releasing the trigger, turn the adjusting screw  
counter-clockwise.  
OP8  
(1) idle adjusting screw  
(1)  
NOTE  
• Warm up the engine before adjusting the idling  
speed.  
HOW TO USE  
WARNING  
1 Always wear eye protection such as safety  
goggles. Never lean over the rotating cutting  
head. Rocks or other debris could be thrown  
into eyes and face and cause serious  
personal injury.  
2 Keep the blade guard and the mad guard  
attached in place at all times when the unit is  
operated.  
3 Before starting a job, check the area and  
remove all obstacles and objects that could  
be thrown by the blade.  
4 Do not adjust the wheel height or try to  
remove anything entangled to the blade with  
the engine running.  
OP9  
1 Before starting the engine, adjust the wheel  
height for desired cutting depth(See page 18).  
2 Before starting a job, plan your direction of travel  
so that you can always hold the edger on you  
right side and can walk on a hard surface as  
much as possible.  
3 When starting to edge, run the engine at full  
throttle, and slowly have the blade cut into the  
edge groove.  
NOTE  
• Do not use the HEZ2500S to make a new  
groove into the ground. Such usage will not  
be covered by RedMax Warranty.  
20   
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9. Maintenance  
WARNING  
• Always be sure to stop the engine before inspecting the stick edger for problems or  
performing maintenance.  
• Never alter the stick edger or take the engine apart.  
• When replacing parts, always be sure to use only RedMax products or products which  
have been certified by RedMax for use with the RedMax stick edger.  
• Things to check before using stick edger  
BE SURE TO CHECK THE FOLLOWING BEFORE USING YOUR STICK EDGER  
Item to be checked  
• See if attachment is loose  
Response  
• Tighten screws and bolts  
• Sharpen or replace blades  
• Repair or replace  
• Adjust  
1
Edging mechanism  
Check if edges of blades are dull  
2
3
Throttle  
• Stiff and difficult to move  
• Too loose, too tight  
Throttle wire  
• Stiff and difficult to move  
• See if fittings are loose  
• See if attachment is loose  
• See if fuel pipe is damaged  
• Repair or replace  
• Tighten fittings  
4
5
Engine attachment  
Fuel tank  
• Tighten screws and bolts  
• Replace  
See if cap packing is damaged  
• Replace  
6
Muffler  
• See if attachment is loose  
• Tighten screws and bolts  
MAINTENANCE CHART  
every every every  
25 50 100  
system/compornent  
procedure  
before hours hours hours note  
use after after after  
fuel leaks, fuel spillage  
wipe out  
fuel tank, air filter, fuel filter  
inspect/clean  
see ADJUSTING  
IDLING SPEED (p.20)  
clean and readjust  
plug gap  
replace, if necessary  
replace carburetor  
if necessary  
GAP: .025in(0.6~0.7mm)  
replace, if necessary  
idle adjusting screw  
spark plug  
cylinder fins, intake air cooling vent clean  
muffler, spark arrester, cylinder exhaust port clean  
throttle lever, ignition switch  
check operation  
replace if  
something's wrong  
grease  
cutting parts  
gear case  
screws/nuts/bolts  
tighten/replace  
not adjusting screws  
21   
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9. Maintenance  
WARNING  
• Make sure that the engine has stopped and is  
cool before performing any service to the  
machine. Contact with moving cutting head  
or hot muffler may result in a personal injury.  
AIR FILTER  
MA1  
• The air filter, if clogged, will reduce the engine  
performance. Check and clean the filter element  
in warm, soapy water as required. Dry  
completely before installing. If the element is  
broken or shrunk, replace with a new one. (MA1)  
(1)  
(1) air filter  
FUEL FILTER  
MA2  
• When the engine runs short of fuel supply, check  
the fuel cap and the fuel filter for blockage.  
(MA2)  
(1) fuel filter  
(1)  
SPARK PLUG  
• Starting failure and mis-firing are often caused  
by a fouled spark plug. Clean the spark plug and  
check that the plug gap is in the correct range.  
For a replacement plug, use the correct type  
specified by RedMax. (MA3)  
MA3  
.025 in  
0.655mm  
• REPLACEMENT PLUG IS A NGK CMR7A.  
IMPORTANT  
• Note that using any spark plug other than those  
designated may result in the engine failing to  
operate properly or in the engine becoming  
overheated and damaged.  
• To install the spark plug, first turn the plug until it  
is finger tight, then tighten it a quarter turn more  
with a socket wrench.  
87~104 in-lbs  
TIGHTENING TORQUE:  
(9.8~11.8 N.m.)  
22   
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9. Maintenance  
MUFFLER  
WARNING  
• Inspect periodically, the muffler for loose  
fasteners, any damage or corrosion. If any sign  
of exhaust leakage is found, stop using the  
machine and have it repaired immediately.  
• Note that failing to do so may result in the  
engine catching on fire.  
MA4  
SPARK ARRESTER  
• The muffler is equipped with a spark arrester to  
prevent red hot carbon from flying out of the  
exhaust outlet. Periodically inspect and clean as  
necessary with a wire brush. In the State of  
California it is required by law (Section 4442 of  
the California Public Resources Code) to equip a  
spark arrester when a gas powered tool is used  
in any forest covered, brush covered, or grass  
covered unimproved land. (MA4)  
(1)  
(1) spark arrester  
INTAKE AIR COOLING VENT  
WARNING  
• Never touch the cylinder, muffler, or spark  
plugs with your bare hands immediately after  
stopping the engine. The engine can  
become very hot when in operation, and  
doing so could result in severe burns.  
MA5  
(1)  
• When checking the machine to make sure  
that it is okay before using it, check the area  
around the muffler and remove any wood  
chips or leaves which have attached  
themselves to the stick edger. Failing to do  
so could cause the muffler to become  
overheated, and that this in turn could cause  
the engine to catch on fire. Always make  
sure that the muffler is clean and free of  
wood chips, leaves, and other waste before  
use.  
(2)  
• Check the intake air cooling vent and the area  
around the cylinder cooling fins after every 25  
hours of use for blockage, and remove any  
waste which has attached itself to the stick  
23   
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9. Maintenance  
edger. Note that it is necessary to remove the  
engine cover shown in (MA5) in order to be able  
to view the upper part of the cylinder.  
IMPORTANT  
• If waste gets stuck and causes blockage around  
the intake air cooling vent or between the  
cylinder fins, it may cause the engine to  
overheat, and that in turn may cause mechanical  
failure on the part of the stick edger. (MA5)  
(1) cylinder  
(2) intake air cooling vent (back)  
PROCEDURES TO BE PERFORMED AFTER  
EVERY 100 HOURS OF USE  
MA6  
1. Remove the muffler, insert a screwdriver into the  
vent, and wipe away any carbon buildup. Wipe  
away any carbon buildup on the muffler exhaust  
vent and cylinder exhaust port at the same time.  
(MA6)  
2. Tighten all screws, bolts, and fittings.  
3. Check to see if any oil or grease has worked its  
way in between the clutch lining and drum, and if  
it has wipe it away using oil-free, lead-free  
gasoline.  
24   
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10. Storage  
• Aged fuel is one of major causes of engine  
starting failure. Before storing the unit, empty the  
fuel tank and run the engine until it uses all the  
fuel left in the fuel line and the carburetor. Store  
the unit indoor taking necessary measures for  
rust prevention.  
25   
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11. Troubleshooting guide  
Case 1. Starting failure  
CHECK  
PROBABLE CAUSES  
ACTION  
drain it and with correct fuel  
clean  
fuel tank  
fuel filter  
incorrect fuel  
fuel filter is clogged  
carburetor adjustment screw out of normal range  
adjust to normal range  
clean/dry  
sparking (no spark)  
spark plug is fouled/wet  
plug gap is incorrect  
disconnected  
correct (GAP: 0.6~0.7mm)  
retighten  
spark plug  
Case 2. Engine starts but does not keep running/Hard re-starting.  
CHECK  
PROBABLE CAUSES  
incorrect fuel or staled fuel  
out of normal range  
ACTION  
drain it and with correct fuel  
adjust to normal range  
wipe away  
fuel tank  
carburetor adjustment screw  
muffler,cylinder (exhaust port) carbon is built-up  
air cleaner  
clogged with dust  
wash  
cylinder fin, fan cover  
clogged with dust  
clean  
When your unit seems to need further service, please consult with our RedMax service shop in your area.  
26   
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12. Parts list  
STICK EDGERS  
HEZ2500S  
NOTE :  
1. Use KOMATSU ZENOAH genuine parts as specified in the parts list for repair and/or  
replacement.  
2. KOMATSU ZENOAH does not warrant the machines, which have been damaged by the  
use of any parts other than those specified by the company.  
3. When placing parts orders for repair and/or replacement, check if the model name and the  
serial number are applicable to those specified in the parts list, then use parts number  
described in the parts list.  
4. The contents described in the parts list may change due to improvement.  
5. The parts for the machine shall be supplied seven (7) years after the machine is  
discontinued. [It is possible that some specific parts may be subject to change of their  
delivery term and list price within the limit of ten (7) years after the machine is  
discontinued. It is also possible that some parts may be available even after the limit of  
seven (7) years.]  
APPLICABLE SERIAL NUMBERS :  
DRIVE UNIT 000000 and up  
June. 2000  
ENGINE UNIT 015257 and up  
27   
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12. Parts list  
Fig.1 DRIVE UNIT HEZ2500S (S/N 000000 and up)  
28   
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Fig.1 DRIVE UNIT HEZ2500S (S/N 000000 and up)  
Key#  
Description  
Part Number  
Q'ty Key#  
Description  
Part Number  
Q'ty  
1
2
3
4
5
6
7
8
9
PIPE-COMP  
SHAFT  
T3052-12100  
3520-12212  
6367-13000  
6367-13110  
6367-13150  
06000-06201  
3180-13141  
04065-03212  
3541-13212  
6367-13130  
6367-13140  
06000-00609  
06001-00609  
04065-02412  
3210-13330  
3579-33260  
3310-43210  
01643-30823  
01252-30512  
3540-13260  
6367-13120  
06000-06000  
3350-31470  
3541-13241  
3541-13251  
3199-13350  
01641-20608  
3577-32141  
T3002-12200  
6110-14410  
T3002-12220  
T3002-12230  
T3002-12240  
T3002-83100  
T3106-12510  
6425-12552  
6367-14200  
3583-14101  
3583-14111  
3583-14121  
3257-14192  
01252-30522  
01252-30525  
6367-24000  
6367-24100  
6367-24110  
6367-24120  
6367-24131  
0225-30512  
5807-24120  
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
3
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
4
1
1
1
1
1
2
1
51  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
64  
65  
66  
67  
68  
69  
70  
71  
72  
73  
74  
75  
76  
77  
• BOLT  
• WASHER  
• BOLT  
TOOL-SET  
• SOCKET  
• WRENCH  
• WRENCH  
• SPANNER  
• BAR  
BLADE  
COVER  
GOGGLE  
WHEEL-ASS’Y  
• BRACKET  
• CAP-L  
• BOLT  
• LEVER  
• WHEEL-S-ASS’Y  
• • PIPE  
• • BRACKET  
• • BOLT  
• • WHEEL  
• • BOLT  
• • WASHER  
• • PIPE  
• • CAP  
CAP  
01252-30618  
0290-20615  
3350-31470  
T3087-91000  
T3039-91310  
09007-00425  
09007-00528  
3540-91120  
3540-91110  
6367-15110  
T3052-13610  
T3002-91190  
T3052-25001  
6367-15230  
3583-14121  
01252-30522  
3956-15340  
T3052-25101  
6367-15210  
3808-15230  
01252-30625  
T3052-25150  
01010-81055  
01642-21016  
T3052-25160  
T3052-15250  
T3052-15250  
2
2
3
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
1
1
2
1
1
2
1
1
1
GEARCASE-ASS’Y  
• GEARCASE  
• O-RING  
• BEARING  
• SEAL  
• RING  
• SHAFT  
• GEAR  
• PINION  
• BEARING  
• BEARING  
• RING  
• RING  
• BOLT  
• WASHER  
• WASHER  
• BOLT  
• BOLT  
• COVER  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
• BEARING  
• BOLT  
• HOLDER (A)  
• HOLDER (B)  
• FITTING  
• WASHER  
GRIP  
LEVER-COMP  
• LEVER  
• CORD (A)  
• CORD (B)  
• TUBE  
• CABLE-COMP  
NAME-PLATE  
CAUTION-PLATE  
HANDLE-COMP  
BRACKET-ASS’Y  
• BRACKET  
• CAP-L  
• CAP-U  
• BOLT  
• BOLT  
GUARD-ASS’Y  
• GUARD-COMP  
• • GUARD  
• • PLATE  
• • PLATE  
• • BOLT  
• CLAMP  
29   
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12. Parts list  
Fig.2 ENGINE UNIT HEZ2500S (S/N 015257 and up)  
30   
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Fig.2 ENGINE UNIT HEZ2500S (S/N 015257 and up)  
Key#  
Description  
CYLINDER  
GASKET, base  
BOLT  
INSULATOR  
GASKET, insulator  
GASKET, carburetor  
SCREW  
REEDVALVE (S)-A  
• VALVECASE (S)  
• REEDVALVE  
• STOPPER  
• SCREW  
PIRE AIR (S)  
REEDVALVE (F)-A  
• VALVECASE (F)  
• REEDVALVE  
• STOPPER  
• SCREW  
PIPE AIR (F)  
GASKET, valve  
SCREW  
CRANKCASE-C  
• PIN  
GASKET  
BEARING  
SEAL  
SEAL  
SNAP RING  
BOLT  
GUARD  
SCREW  
PISTON  
RING  
PIN  
RING  
BEARING  
WASHER  
CRANKSHAFT-O  
NUT  
KEY  
ROTOR  
COIL-A  
• CORD  
• CAP  
SPACER  
BOLT  
CARBURETOR ASS'Y  
• REBUILD KIT  
• • BODY ASS'Y  
• • • SCREEN  
• • • VALVE  
• • • SPRING  
• • • SCREW  
• • • PIN  
• • • LEVER  
• • GASKET KIT  
• • • DIAPHRAGM  
• • • GASKET, diaphragm  
• • • DIAPHRAGM, pump  
• • • GASKET, pump  
• • • RING  
• BODY, purge  
• COVER, pump  
• PUMP, priming  
• JET  
• O-RING  
• RING  
• SWIVEL  
• VALVE ASS'Y  
• SCREW  
• BRACKET  
• NUT, adjuster  
Part Number  
Q'ty Key#  
Description  
Part Number  
Q'ty  
1
2
3
4
5
6
7
8
9
4810-12111  
4810-12210  
1850-12130  
4810-13162  
4810-13120  
4810-13130  
0263-90520  
4810-16100  
4810-16110  
4810-16120  
4810-16130  
4810-16170  
4810-16150  
4810-16200  
4810-16210  
4810-16120  
4810-16130  
4810-16170  
4810-16160  
4810-16140  
4810-16180  
4810-21100  
2629-21130  
4810-21140  
06030-06001  
4810-21210  
1850-21220  
04065-02812  
01252-30530  
4810-22110  
0263-90510  
4810-41110  
5910-41210  
1600-41310  
1260-41320  
5500-41410  
1101-41340  
4810-42000  
1650-43230  
1000-43240  
5501-71110  
4810-71200  
4810-71220  
2616-71320  
1260-71261  
4500-72150  
4810-81001  
4810-06030  
4810-81450  
–––––––––  
–––––––––  
–––––––––  
–––––––––  
–––––––––  
–––––––––  
4810-06020  
–––––––––  
–––––––––  
–––––––––  
–––––––––  
4810-81130  
1850-81490  
1850-81520  
1751-81510  
4810-81251  
1751-81240  
1751-81130  
1881-81140  
–––––––––  
1752-81110  
5500-81120  
1751-81180  
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
6
1
3
1
2
1
1
1
3
1
1
1
2
1
2
1
2
1
1
1
1
1
1
1
2
2
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
73  
74  
75  
76  
77  
78  
79  
80  
81  
82  
83  
84  
85  
86  
87  
88  
89  
90  
91  
92  
93  
94  
95  
96  
97  
• SCREW, adjuster  
• SCREW  
• WASHER  
SCREW  
MUFFLER ASS’Y  
• MUFFLER  
• ARRESTER  
BOLT  
1918-81170  
1850-81530  
5500-81160  
0263-90560  
4810-15100  
4810-15111  
4810-15140  
01252-30550  
4810-15410  
4810-31000  
4810-31100  
4810-31110  
4810-31120  
04065-02812  
06004-06001  
04064-01210  
6470-31211  
6470-31221  
6470-31230  
01252-30530  
01252-30514  
5500-85510  
0263-90520  
4810-32111  
4810-12310  
0263-90510  
1140-51111  
1600-51223  
1140-51250  
1140-51230  
1970-51241  
4810-72110  
1900-72120  
4810-71240  
4810-71250  
2850-71320  
4810-73110  
4810-72120  
4810-75100  
4500-75120  
4500-75150  
1850-75130  
4500-75180  
4500-75190  
4810-75160  
3330-75421  
4810-75170  
4500-75210  
5500-85510  
4810-82100  
4810-82130  
5500-82140  
2630-33610  
4810-82170  
4810-82180  
4810-82200  
5500-82221  
4810-87001  
4500-85201  
4500-85300  
4500-85220  
5601-85260  
4810-85300  
5500-85400  
1260-85460  
5500-85510  
–––––––––  
4810-31131  
4810-31911  
0263-90525  
1950-86120  
1
4
1
2
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
2
1
1
4
1
1
2
2
1
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
3
1
1
2
1
GASKET  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
64  
65  
66  
67  
68  
69  
70  
71  
72  
COVER-A  
• COVER-C  
• • COVER, fan  
• • DRUM  
• • SNAPRING  
• • BEARING  
• • SNAP RING  
• BRACKET (A)  
• BRACKET (B)  
• CUSHION  
• BOLT  
• BOLT  
SCREW  
SCREW  
COVER, engine  
PLATE  
98  
99  
SCREW  
SHOE  
SPRING  
SCREW  
WASHER  
WASHER  
100  
101  
102  
103  
104  
105  
106  
107  
108  
109  
110  
111  
112  
113  
114  
115  
116  
117  
118  
119  
120  
121  
122  
123  
124  
125  
126  
127  
128  
129  
130  
131  
132  
133  
134  
135  
136  
137  
138  
139  
140  
141  
142  
143  
CAP  
SPRING  
CORD  
CORD, carth  
TUBE  
PLUG  
GROMMET  
RECOIL ASS'Y  
• REEL  
• SCREW  
• SPRING, spiral  
• COLLAR  
• ARM  
• ROPE  
• KNOB  
• PLATE, stopper  
PULLEY  
SCREW  
BODY ASS'Y  
• PLATE, choke  
• LEVER, choke  
• SCREW  
ELEMENT  
SCREEN  
COVER ASS'Y  
• KNOB  
TANK ASS'Y  
• CAP ASS'Y  
• • HOLDER-A  
• • PACKING  
• • FILTER  
• PIPE COMP.  
• FLTER ASS'Y  
• CLIP  
SCREW  
LABEL, recoil  
LABEL, cover  
GUARD  
SCREW  
CLIP  
31   
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CALIFORNIA EMISSION CONTROL WARRANTY STATEMENT  
YOUR WARRANTY RIGHTS AND OBLIGATIONS  
The California Air Resources Board and KOMATSU ZENOAH are pleased to explain the  
emission control system warranty on your 1995 and later small off-road engine. In California,  
new small off-road engines must be designed, built and equipped to meet the state’s stringent  
anti-smog standards. KOMATSU ZENOAH must warrant the emission control system on your  
small off-road engine for the periods of time listed below provided there has been no abuse,  
neglect or improper maintenance of your small off-road engine.  
Your emission control system may include parts such as the carburetor and the ignition system.  
Where a warrantable condition exists, KOMATSU ZENOAH will repair your small off-road engine  
at no cost to you including diagnosis, parts and labor.  
Manufacturer’s warranty coverage:  
The 1995 and later small off-road engines are warranted for two years. If any emission-  
related part on your engine is defective, the part will be repaired or replaced by  
KOMATSU ZENOAH.  
Owner’s warranty responsibilities:  
– As the small off-road engine owner, you are responsible for the performance of the  
required maintenance listed in your owner’s manual. KOMATSU ZENOAH  
recommends that you retain all receipts covering maintenance on your small off-road  
engine, but KOMATSU ZENOAH can not deny warranty solely for the lack of receipts or  
for your failure to ensure the performance of all scheduled maintenance.  
– As the small off-road engine owner, you should be aware, however, that KOMATSU  
ZENOAH may deny you warranty coverage if your small off-road engine or a part has  
failed due to abuse, neglect, improper maintenance or unapproved modification.  
– You are responsible for presenting your small off-road engine to a KOMATSU ZENOAH  
distribution center as soon as a problem exists. The warranty repairs should be  
completed in e reasonable amount of time, not to exceed 30 days.  
If you have any questions regarding your warranty rights and responsibilities, you should  
contact KOMATSU ZENOAH AMERICA INC. at (770)-381-5147 or you can write to  
KOMATSU ZENOAH AMERICA INC.  
4344 Shackleford Road Suite 500  
Norcross, Georgia 30093  
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RedMax STICK EDGER  
MODEL HEZ2500S  
2-YEAR LIMITED WARRANTY  
EMISSION-RELATED PARTS, FOR TWO (2) YEARS FROM THE DATE OF ORIGINAL DELIVERY OF THE MODEL  
HEZ2500S UNIT, KOMATSU ZENOAH AMERICA INC. (THE COMPANY),  
THROUGH ANY RedMax DEALER, WILL REPAIR OR REPLACE, FREE OF CHARGE, FOR THE ORIGINAL AND EACH  
SUBSEQUENT PURCHASER, ANY PART OR PARTS FOUND TO BE DEFECTIVE IN MATERIAL AND/OR  
WORKMANSHIP. EMISSION-RELATED PARTS ARE:  
THE CARBURETOR ASSY, COIL ASSY, ROTOR, SPARKPLUG,  
AIR FILTER, FUEL FILTER, INTAKE MANIFOLD, AND THE GASKETS  
ALL OTHER PARTS EXCEPT ABOVE PARTS, FOR TWO (2) YEARS OF HOME USE [ ONE (1) YEAR FOR ANY OTHER  
USE ] FROM THE DATE OF ORIGINAL ANY DELIVERY OF THE MODEL HEZ2500S UNIT, THE COMPANY,  
THROUGH ANY RedMax DEALER, WILL REPAIR OR REPLACE, FREE OF CHARGE, FOR THE ORIGINAL PURCHASER,  
ANY PART OF PARTS FOUND TO BE DEFECTIVE IN MATERIAL AND/OR WORKMANSHIP. THIS IS THE EXCLUSIVE  
REMEDY.  
THE PURCHASER SHALL BEAR COSTS OF TRANSPORTING THE UNIT TO AND FROM THE RedMax DEALER.  
THE PURCHASER SHALL NOT BE CHARGED FOR DIAGNOSTIC LABOR WHICH LEADS TO THE DETERMINATION  
THAT A WARRANTED PART IS DEFECTIVE, IF THE DIAGNOSTIC WORK IS PERFORMED AT THE RedMax DEALER.  
THE PURCHASER OR OWNER IS RESPONSIBLE FOR THE PERFORMANCE OF THE REQUIRED MAINTENANCE AS  
DEFINED BY THE MANUFACTURER IN THE OWNER/OPERATOR MANUAL.  
ANY WARRANTED PART WHICH IS NOT SCHEDULED FOR REPLACEMENT AS REQUIRED MAINTENANCE, OR  
WHICH IS SCHEDULED ONLY FOR REGULAR INSPECTION TO THE EFFECT OF "REPAIR OR REPLACE AS  
NECESSARY" SHALL BE WARRANTED FOR THE WARRANTY PERIOD.ANY WARRANTED PART WHICH IS  
SCHEDULED FOR REPLACEMENT AS REQUIRED MAINTENANCE SHALL BE WARRANTED FOR THE PERIOD OF  
TIME UP TO THE FIRST SCHEDULED REPLACEMNET POINT FOR THE PART.  
ANY REPLACEMENT PART THAT IS EQUIVALENT IN PERFORMANCE AND DULABILITY MAY BE USED IN NON-  
WARRANTY MAINTENANCE OR REPAIRS, AND SHALL NOT REDUCE THE WARRANTY OBLIGATION OF THE  
COMPANY.  
THE COMPANY IS LIABLE FOR DAMAGES TO OTHER ENGINE COMPONENTS CAUSED BY THE FAIRURE OF A  
WARRANTED PARTS STILL UNDER WARRANTY.  
THE WARRANTY DOES NOT APPLY TO THOSE UNITS WHICH HAVE BEEN DAMAGED BY NEGLIGENCE OF  
INSTRUCTION LISTED IN THE OWNER/OPERATOR MANUAL FOR PROPER USE AND MAINTENANCE OF THE UNITS,  
ACCIDENT MISHANDLING, ALTERATION, ABUSE, IMPROPER LUBULICATION, USE OF ANY PARTS OR ACCESSARIES  
OTHER THAN THOSE SPECIFIED BY THE COMPANY, OR OTHER CAUSES BEYOND THE CONPANY'S CONTROL.  
THIS WARRANTY DOES NOT COVER THOSE PARTS REPLACED BY NORMAL WEAR OR HARMLESS CHANGES IN  
THEIR APPEARANCE.  
THERE ARE NO OTHER EXPRESS WARRANTIES.  
IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE  
ARE LIMITED TO TWO (2) YEARS OF HOME USE [ ONE (1) YEAR FOR ANY OTHER USE ] FROM THE ORIGINAL  
DELIVERY DATE.  
LIABILITIES FOR INCIDENTAL OR CONSEQUENTIAL DAMAGE UNDER ANY AND ALL WARRANTIES  
ARE EXCLUDED.  
SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR EXCLUSION OR  
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMINATION OR EXCLUSION MAY  
NOT APPLY TO YOU.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY  
FROM STATE TO STATE.  
IF YOU NEED TO OBTAIN INFORMATION ABOUT THE NEAREST SERVICE CENTER, PLEASE CALL KOMATSU  
ZENOAH AMERICA INC. AT (770)-381-5147.  
IMPORTANT: YOU WILL RECEIVE A WARRANTY REGISTRATION CARD AT TIME OF PURCHASE.PLEASE FILL  
OUT THE CARD AND SEND IT TO RedMax / KOMATSU ZENOA AMERICA WITHIN SEVEN (7) DAYS.BE SURE TO KEEP  
A COPY FOR YOUR RECORDS.  
KOMATSU ZENOAH AMERICA INC.  
4344 Shackleford Road Suite 500  
Norcross, Georgia 30093  
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RedMax STICK EDGER  
Modèle HEZ2500S  
Garantie limitée à 2 ans  
Pièces en rapport avec les émissions de gaz d'échappement : KOMATSU ZENOAH AMERICA INC., par  
l'intermédiaire de n'importe quel revendeur RedMax, réparera gratuitement ou remplacera gratuitement pour  
l'acheteur initial et chaque acheteur successif toute(s) pièce(s) se révélant de constitution et/ou de montage  
défectueux pendant deux (2) ans à compter de la date initiale de livraison d’une unité du modèle HEZ2500S. Les  
pièces en rapport avec les émissions de gaz d'échappement sont:  
l'assemblage carburateur, l'assemblage bobine, le rotor, la bougie,  
le filtre à air, le filtre à carburant, la tubulure d'admission et les joints  
Toutes autres pièces exceptées celles mentionnées ci-dessus : La société, par l'intermédiaire de n'importe quel  
revendeur RedMax, réparera gratuitement ou remplacera gratuitement pour l'acheteur initial toute(s) pièce (s) se  
révélant de constitution et/ou de montage défectueux pendant deux (2) ans en cas d’utilisation privée [un (1) an pour  
toute autre utilisation] à compter de la date de livraison initiale d’une unité du modèle HEZ2500S. Telles sont les  
limites de la garantie.  
Le coût du transport de l'unité jusqu'au revendeur RedMax et depuis celui-ci sera à la charge de l'acheteur.  
L'acheteur ne supportera pas le coût de main d'oeuvre du diagnostic qui amène à la conclusion qu'une pièce  
garantie est défectueuse, si ce diagnostic est effectué chez le revendeur RedMax.  
L’acheteur ou propriétaire a pour responsabilité d’effectuer l’entretien obligatoire tel que défini par le fabricant dans le  
manuel du propriétaire/de l'utilisateur.  
Toute pièce garantie dont le remplacement n'est pas prévu dans le cadre de l’entretien obligatoire, ou pour laquelle  
est seulement prévue une inspection périodique pour "remplacement ou réparation si nécessaire" sera garantie pour  
la période de garantie. Toute pièce garantie arrivée à l’échéance de son premier remplacement prévu sera garantie  
jusqu’à celui-ci.  
Toute pièce de rechange équivalente en performance ou en durabilité peut être utilisée pour l’entretien hors-garantie  
ou les réparations hors-garantie, et ce sans réduire l’obligation de garantie incombant à la société.  
La société sera tenue responsable des dommages aux autres composants du moteur causés par la défaillance de  
pièce(s) garantie(s) en période de garantie.  
La garantie ne s'applique pas aux unités endommagées par suite de: négligence dans la mise en oeuvre des  
instructions spécifiées dans le manuel du propriétaire/de l'utilisateur en vue d’une utilisation et d’un entretien correct,  
fausse manœuvre accidentelle, modification, utilisation abusive, lubrification incorrecte, utilisation de pièces ou  
d’accessoires autres que ceux spécifiés par la société, ou autres causes hors du contrôle de la société.  
Cette garantie ne couvre pas les pièces remplacées en raison de leur usure normale ou de changements  
d’apparence sans effets.  
Il n'existe aucune autre garantie explicite.  
Les garanties implicites, celles de négociabilité du produit et de son adaptabilité à un usage défini incluses, sont  
limitées à deux (2) ans pour un usage privé [un (1) an pour toute autre utilisation] à compter de la date initiale de  
livraison.  
Les responsabilités pour les dommage conséquents ou incidents sont exclues de toutes les garanties.  
Certaines provinces n'autorisant pas les limitations à la durée des garanties implicites, ou les exclusions ou  
limitations relatives aux dommages incidents ou conséquents, la limitation indiquée ci-dessus peut ne pas vous être  
applicable.  
Cette garantie vous donne des droits juridiques spécifiques, et vous pouvez également jouir d’autres droits variant  
d'une province à l'autre.  
Si vous désirez obtenir des informations sur le centre de service le plus proche, veuillez appeler KOMATSU  
ZENOAH AMERICA INC. au (770)-381-5147  
Note importante: vous recevrez une carte d'enregistrement de garantie au moment de l'achat. Veuillez la remplir et  
l'adresser à RedMax / KOMATSU ZENOAH AMERICA sous sept (7) jours en prenant soin de conserver une copie  
pour vous.  
KOMATSU ZENOAH AMERICA INC.  
4344 Shackleford Road Suite 500  
Norcross, Georgia 30093  
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KOMATSU ZENOAH AMERICA INC.  
4344 Shackleford Road Suite 500  
Norcross, Georgia 30093  
© Printed in Japan  
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