Raymarine Marine Instruments ST1000 Plus ST2000 Plus User Guide

ST1000 Plus &  
ST2000 Plus  
Tiller Pilots  
Owner’s  
Handbook  
Document number: 81130-3  
Date: June 2001  
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Preface  
iii  
Contents  
2.5 Using WindTrim mode ........................................................... 23  
Selecting WindTrim mode ...................................................... 23  
Operating hints for WindTrim mode ....................................... 25  
Chapter 3: Maintenance & Fault Finding ..............................27  
3.1 General maintenance .............................................................. 27  
3.2 Product support ....................................................................... 28  
3.3 Fault finding ............................................................................ 28  
Chapter 4: Installing the Tiller Pilot ......................................33  
4.1 Planning the installation .......................................................... 33  
4.2 Installing the tiller pin and mounting socket ........................... 36  
Measuring the critical dimensions .......................................... 36  
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iv  
6.2 Calibrating the tiller pilot ........................................................ 64  
Calibration Level 1: Rudder gain ............................................ 64  
Calibration Level 5: cruise speed ............................................ 64  
Calibration Level 6: off course alarm angle ............................ 64  
Calibration Level 9: magnetic variation ................................. 65  
Calibration Level 10: heading error correction ....................... 65  
Calibration Level 11: boats current latitude ........................... 66  
Calibration Level 13: rudder damping .................................... 66  
Controlling access to calibration ............................................. 66  
Index ..................................................................................... 69  
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Chapter 1: Introduction  
1
Chapter 1: Introduction  
1.1 Overview  
Your Raymarine tiller pilot is a totally self-contained autopilot  
designed for tiller steered sailboats. The autopilot is mounted  
between the tiller and a single attachment point on the boats  
structure. It is designed for owner installation and is ready for use  
after connection to the boats 12 V electrical system.  
Operating modes  
The tiller pilot has four basic operating modes:  
Standby mode: autopilot off  
Auto mode: autopilot engaged and locked onto a heading  
Track mode: autopilot on and maintaining a track between two  
waypoints created on a navigation system  
WindTrim mode: autopilot on and maintaining a course relative  
to an apparent wind angle  
SeaTalk and NMEA compatibility  
The tiller pilot is SeaTalk compatible, so it can share data transmitted  
from other Raymarine SeaTalk instruments:  
wind information from a wind instrument can be used for  
wind vane steering without the need to install a separate vane  
track information, from a navigator, enables the autopilot to  
provide waypoint control  
boat speed from a speed instrument can provide optimum track  
keeping performance  
SeaTalk compatibility also allows additional fixed and hand-held  
autopilot control units to be easily connected at secondary  
steering and control positions  
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2
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
The ST1000 Plus and ST2000 Plus tiller pilots can also be used with  
any navigator transmitting NMEA 0183 or NMEA 0180 data.  
The tiller pilot can be calibrated to suit each installation to provide  
maximum performance with many types of boat.  
1.2 Specifications  
General specifications  
Power supply:  
10 V to 15 V DC  
Drive unit thrust torque:  
ST1000 Plus: 57 kg (125 lb)  
ST2000 Plus: 77 kg (170 lb)  
Maximum boat  
displacement:  
ST1000 Plus: 3 000 kg (6 600 lb)  
ST2000 Plus: 4 500 kg (10 000 lb)  
Drive mechanism:  
ST1000 Plus: lead-screw and nut drive  
ST2000 Plus: re-circulating ball drive  
Helm speed (lock to lock): ST1000 Plus: 8 seconds  
ST2000 Plus: 4.5 seconds  
Current consumption:  
Standby: 40 mA (90 mA with full lighting)  
Auto: 0.5 A to 1.5 A depending on boat trim,  
helm load and sailing conditions  
Operating temperature:  
Main features:  
0°C to +70°C (32°F to 158°F)  
6 button digital keypad  
Backlit LCD display of heading, locked course  
and navigational information  
User calibration for optimum performance  
WindTrim control in WindTrim mode  
SeaTalk compatible  
Automatic compass deviation correction  
Northerly/Southerly heading compensation  
Automatic heading deadband seastate control  
Automatic tack  
Built-in navigator interface (NMEA and SeaTalk)  
Waypoint advance feature  
EMC conformance  
All Raymarine equipment and accessories are designed to the best  
industry standards for use in the recreational marine environment.  
The design and manufacture of Raymarine equipment and  
accessories conform to the appropriate Electromagnetic  
Compatibility(EMC)standards, butcorrectinstallationis required to  
ensure that performance is not compromised.  
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Chapter 1: Introduction  
1.3 About this handbook  
Part 1: Using the Tiller Pilot  
This part of the handbook explains how to use your tiller pilot:  
Chapter 2: Using the Tiller Pilot  
page 7  
2
3
How to use the tiller pilot.  
Chapter 3: Maintenance & Fault Finding  
Provides maintenance and fault finding information.  
page 27  
Part 2: Installing the Tiller Pilot  
This part of the handbook explains how to install your tiller pilot:  
Chapter 4: Installing the Tiller Pilot  
How to install your tiller pilot and its components.  
page 33  
4
Chapter 5: Commissioning the Tiller Pilot  
How to check the tiller pilot and perform an initial sea trial.  
page 51  
5
Chapter 6: Adjusting Tiller Pilot Settings  
How to change the tiller pilot calibration settings.  
page 61  
6
Note: This handbook contains important information about  
installing, using and maintaining your new Raymarine product. To  
get the best from the product, please read this handbook thoroughly.  
Important Information  
Warranty  
ToregisteryournewRaymarineproduct,pleasetakeafewminutesto  
fill out the warranty card. It is important that you complete the owner  
information and return the card to us to receive full warranty benefits.  
Handbook information  
To the best of our knowledge, the information in this handbook was  
correct when it went to press. However, Raymarine cannot accept  
liability foranyinaccuracies oromissionsit maycontain. In addition,  
our policy of continuous product improvement may change  
specifications without notice. As a result, Raymarine cannot accept  
liability for any differences between the product and the handbook.  
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4
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Safety notices  
WARNING: Product installation  
This equipment must be installed and operated in accordance  
with the instructions contained in this handbook. Failure to do so  
could result in poor product performance, personal injury  
and/or damage to your boat.  
WARNING: Electrical safety  
Make sure the power supply is switched off before you make any  
electrical connections.  
WARNING: Navigation aid  
Although we have designed this product to be accurate and  
reliable, many factors can affect its performance. As a result, it  
should only be used as an aid to navigation and should never  
replace common sense and navigational judgement. Always  
maintain a permanent watch so you can respond to situations as  
they develop.  
Your Raymarine autopilot will add a new dimension to your boating  
enjoyment. However, it is the skippers responsibility to ensure the  
safety of the boat at all times by following these basic rules:  
Ensure that someone is present at the helm AT ALL TIMES, to  
take manual control in an emergency.  
Make sure that all crew members know how to disengage the  
autopilot.  
Regularly check for other boats and any obstacles to navigation –  
nomatterhow clear the sea mayappear, a dangeroussituationcan  
develop rapidly.  
Maintain an accurate record of the boats position by using either  
a navigation aid or visual bearings.  
Maintain a continuous plot of your boats position on a current  
chart. Ensure that the locked autopilot heading will steer the boat  
clear of all obstacles. Make proper allowance for tidal set the  
autopilot cannot.  
Even when your autopilot is locked onto the desired track using a  
navigationaid,alwaysmaintainalogandmakeregularpositional  
plots. Navigation signals can produce significant errors under  
some circumstances and the autopilot will not be able to detect  
these errors.  
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Part 1:  
Using the  
Tiller Pilot  
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Chapter 2: Using the Tiller Pilot  
7
Chapter 2: Using the Tiller Pilot  
2.1 Overview  
WARNING:  
Passage making under autopilot control is an enjoyable  
experience that can, if you are not careful, lead to the relaxation  
of the permanent watch. Alwaysmaintain apermanent watch no  
matter how clear the sea may appear to be.  
The tiller pilot always powers upinStandby mode (indicated bya  
flashing Calongside the boats current compass heading).  
The tiller pilot is controlled using simple push-button operations,  
all of which are confirmed with a short beep. In addition to the  
main single key functions, there are several dual key operations.  
To select automatic steering:  
steady the boat on the required heading  
place the pushrod over the tiller pin (if necessary, extend or  
retract the pushrod using the -1, +1, -10, and +10 keys)  
press auto: the display will then show an Aalongside the  
current heading  
To return to manual steering at any time:  
press standby  
remove the pushrod from the tiller pin  
You canusethe -1, +1, -10, and +10keys to make course changes  
when the boat is under autopilot control.  
D355-2  
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8
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
2.2 Using Auto mode  
Engaging the autopilot (Auto mode)  
D354-2  
1. Steady the boat on the required heading.  
2. Placethepushrodoverthetillerpin. Ifnecessary, extendorretract  
the pushrod using the -1, +1, -10, and +10 keys.  
3. Press auto: the tiller pilot will enter Auto mode and the display  
will show anA(for auto)alongside thelockedautopilot heading.  
Disengaging the autopilot (Standby mode)  
D353-2  
To return to hand steering:  
1. Press standby.  
2. Remove the pushrod from the tiller pin to return to hand steering:  
the display will show a flashing Cand the boats current  
compass heading.  
3. The last heading is memorized and can be recalled (see page 11).  
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Chapter 2: Using the Tiller Pilot  
9
Changing course  
In Auto mode, use the -1 and -10 (port) and +1 and +10 (starboard)  
keys to change course in steps of 1° and 10°.  
Port  
Starboard  
or  
or  
D3320-2  
For example: press -10 three times for a 30° course change to port:  
Original  
30˚ to port  
course  
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10  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Automatic tack feature (AutoTack)  
Theautopilothasabuilt-inautomatictackfacility(inAuto,Trackand  
WindTrim modes) that turns the boat through 100°:  
to AutoTack 100° to port, press -1 and -10 together  
to AutoTack 100° to starboard, press +1 and +10 together  
AutoTack - Port  
AutoTack - Starboard  
Wind  
Wind  
AutoTack  
angle  
AutoTack  
angle  
D5399-1  
Dodging obstacles  
1. To avoid an obstacle when you boat is under autopilot control,  
select a course change in the appropriate direction. For example,  
press -10 three times for a 30°dodge to port.  
Obstacle  
30˚ dodge  
Original  
course  
to port  
2. When safely clear of the obstacle, you can either:  
reverse the previous course change (for example, by pressing  
+10 three times), or  
return to the previous heading (see below)  
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Chapter 2: Using the Tiller Pilot  
11  
Returning to the previous heading  
1. Press auto for 1 second: the previous heading will flash for  
10 seconds.  
2. To accept the previous heading, press auto again while the  
previous heading is flashing.  
Resumed  
course  
Obstacle  
Original  
course  
Dodge  
SECOND  
Note: If you do not press auto while the display is flashing, the  
autopilot will maintain the current heading.  
Off course alarm  
The off course alarm sounds if the locked autopilot heading and the  
boats current heading differ by more than the value set in  
calibration level 6 (see page 64) for 20 seconds.  
D191-2  
Cancelling the off course alarm  
To cancel the off course alarm, press standby to return to manual  
steering.  
Note: If the off course alarm sounds, thisis usually an indication that  
the boat is carrying too much sail, or that the sails are badly  
balanced. In these conditions, you can usually obtain significant  
improvements in course keeping by improving the sail balance.  
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12  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Displaying navigation information pages  
If navigation information (e.g. distance to waypoint, crosstrack error  
andbearingtowaypoint)isavailable, youcandisplayitinAutomode  
orStandbymodebypressingeither-1and+10or+1and-10together  
momentarily. The display will then cycle through the navigation  
information pages:  
Locked heading  
Distance to waypoint  
(if available)  
Bearing to waypoint  
(if available)  
Cross track error  
D178-2  
You can revert to normal operation by pressing either -1 and +10 or  
+1 and -10 together again.  
Automatic deadband control (Auto Seastate)  
In Auto, WindTrim or Track modes, the tiller pilot is set to  
AutoSeastate (automatic deadband control) as a default. This causes  
the pilot to gradually ignore repetitive movements of the boat and  
respond only to true course variations.  
By preventing unnecessary rudder movement, AutoSeastate  
provides the best compromise between power consumption and  
course keeping accuracy.  
If you want to switch off the AutoSeastate feature:  
1. FromAuto, WindTrimorTrackmode, press-1 and +1 togetherto  
switch from AutoSeastate to Fixed Minimum Deadband.  
2. The °sign flasheswhen Fixed Minimum Deadbandisselected.  
Minimum deadband provides the tightest course keeping  
possible, at the expense of increased power consumption and  
drive unit activity.  
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Chapter 2: Using the Tiller Pilot  
13  
D360-3a  
To switch back to AutoSeastate, press -1 and +1 again.  
Note: The autopilot reverts to Automatic Deadband Control each  
time you select Standby mode.  
Operating hints trim changes  
CAUTION:  
Only make major course changes when steering MANUALLY.  
This ensures that the boat will safely clear any obstructions or  
other boats, and you can take into account the changed wind and  
sea conditions on the new heading before engaging the autopilot.  
Large course changes which change the apparent wind direction can  
produce large trim changes. When a sudden trim change occurs (for  
example due to weather helm or sail imbalance) there will be a delay  
ofuptooneminutebeforetheautomatictrimappliesruddertorestore  
the locked heading.  
Inthesesituations, theautopilotwillnotimmediatelyassumethenew  
automatic heading, and will only settle onto course when the  
automatic trim has been fully established. To minimize this problem,  
use the following procedure to make major course changes:  
1. Note the required new heading.  
2. Press standby, remove the pushrod from the tiller pin, and steer  
manually.  
3. Bring boat ontothe new heading and fit the pushrodback ontothe  
tiller pin.  
4. Press auto and let the boat settle on course.  
5. Bring your boat onto the final course in 1° steps using -1 or +1.  
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14  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Gusting conditions  
In gusting conditions, the course may tend to wander slightly,  
particularlyifthesailsarebadlybalanced.Byimprovingsailbalance,  
you can improve course keeping.  
If you take the following precautions, the autopilot will be able to  
maintain competent control even in gale force conditions:  
Do not allow the boat to heel over excessively.  
Ease the mainsheet traveller to leeward to reduce heeling and  
weather helm.  
If necessary, reef the mainsail a little early.  
It is also advisable (whenever possible) to avoid sailing with the  
wind dead astern when there are very strong winds and large seas.  
Ideally, the wind should be at least 30° away from a dead run.  
In severe conditions, it may be advisable to remove the mainsail  
altogether and sail under headsail only.  
2.3 Switching display illumination on and off  
You can switch the display illumination on and off when the tiller  
pilot is in Standby mode:  
from Standby mode, press -1 and +1 together to switch the  
illumination between on (L1) and off (L0)  
to return to the previous mode either wait 10 seconds or press the  
appropriate mode key  
D364-2  
Note: The tiller pilot normally powers-up with the illumination  
switched on (L1).  
If other SeaTalk instruments or autopilot control units are connected  
via SeaTalk, you can also control the tiller pilots illumination from  
these units.  
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Chapter 2: Using the Tiller Pilot  
15  
2.4 Using Track mode  
In Track mode, the tiller pilot maintains a track between waypoints  
created on a navigation system. The tiller pilot computes any course  
changes to keep your boat on track, automatically compensating for  
tidal streams and leeway. To operate in Track mode, the tiller pilot  
must receive cross track error information from either:  
a SeaTalk navigator, or  
a non-SeaTalk navigation system transmitting NMEA 0180 or  
0183 data  
Selecting Track mode  
When you select Track mode, the tiller pilot can acquire the track in  
one of two ways:  
automaticacquisitionwhenbothcrosstrackerrorandbearingto  
waypoint data are available  
manualacquisitionwhenCrossTrackErroristheonlyavailable  
information  
Automatic track acquisition  
If cross track error and bearing to waypoint data are both available  
(via SeaTalk or NMEA), the pilot can acquire a track automatically:  
1. Bring the boat to within 0.1 nm of track.  
2. Press auto.  
3. Press -10 and +10 together to enter Track mode.  
4. An alarm will sound and the display will alternate between:  
the bearing to waypoint, and  
the direction the boat will turn to take up the new track  
Waypoint  
at 058˚  
Current  
heading  
D3277-2  
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16  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
5. Check that it is safe to turn the boat onto the new course.  
6. Press -10 and +10 together:  
the boat will now turn on to the new course  
the alarm will cancel  
Waypoint  
at 058˚  
D3257-2  
7. The display will continuously cycle through the following  
navigation information pages:  
Locked heading  
Distance to waypoint  
(if available)  
Bearing to waypoint  
(if available)  
Cross track error  
D178-2  
Manual track acquisition  
If your navigator only provides cross track error information, you  
must acquire the track manually:  
1. Steer the boat to within 0.1 nm of track.  
2. Bringtheheadingtowithin5° ofthebearingtothenextwaypoint.  
3. Press auto.  
4. Press -10 and +10 together to enter Track mode:  
the autopilot will start tracking to the waypoint  
the display will alternate between cross track error and the  
locked pilot heading  
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Chapter 2: Using the Tiller Pilot  
17  
Manual track acquisition at low speeds  
Using manual acquisition at low speeds requires additional care as  
tidal streams have a far more significant effect at lower speeds than at  
higher speeds.  
In general terms, if the tidal flow is less than 35% of the boats speed,  
you will not notice any difference in the tiller pilots performance in  
Track mode. However, you should take extra care during manual  
acquisition, as follows:  
before you select Track mode, make sure that the boat is as close  
as possible to track, and that the direction made good over the  
groundisasclose aspossible tothe directionof the next waypoint  
positive checks of the boats position at regular intervals are vital,  
especially if you are close to potential navigational hazards  
Returning to Auto from Track mode  
To return to Auto mode from Track mode:  
press auto, or  
press -10 and +10 together.  
Cross track error (XTE)  
Cross track error (XTE) is the distance between your current position  
and the planned route. This is displayed in nautical miles (nm) and is  
taken directly from your navigator.  
Cross track error  
(XTE)  
Waypoint 2  
Waypoint 1  
D3260-2  
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18  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
The tiller pilot displays the cross track error in the following ways:  
On track  
Off track to port  
(steer to starboard)  
Off track to starboard  
(steer to port)  
D3294-2  
Tidal stream compensation  
Under most operating conditions, Track mode will hold the selected  
track to within ±0.05 nm (300 ft) or better.  
The autopilot takes account of the boats speed when computing  
course changes to ensure optimum performance over a wide range of  
boat speeds. If speed data is available, the autopilot will use the  
measured boat speed. Otherwise it will use the default cruise speed  
entered in Calibration Level 5 (see page 64).  
Waypoint 2  
T
idal component  
Boat's speed over ground  
ater  
Boat's speed through w  
Waypoint 1  
D3261-2  
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Chapter 2: Using the Tiller Pilot  
19  
Waypoint arrival and advance  
IMPORTANT NOTE:  
Waypoint advance will only operate if the tiller pilot receives  
valid bearing to waypoint and waypoint name information.  
The tiller pilot can only decode the first FOUR characters of a  
waypoint name. It will not be able to decode names longer than  
four characters, which will stop the waypoint advance feature  
from working.  
If your navigator transmits valid waypoint name and bearing to  
waypoint data, you can advance from one waypoint to the next  
by pressing -10 and +10 together.  
Arrival  
As the boat passes the target waypoint, the navigator manually or  
automatically selects the next target waypoint. The pilot will then:  
detect the new target waypoint name  
sound the waypoint advance alarm  
display the new bearing to waypoint and the direction the boat  
will turn to acquire it  
Advance  
When the waypoint advance alarm is sounding, the tiller pilot will  
suspend Track mode and maintain the current heading:  
check that it is safe to turn onto the new track  
press the -10and +10keys together: thiswill cancel the waypoint  
arrival alarm and turn the boat towards the next waypoint  
Unless you accept the waypoint advance in this way, the alarm will  
continue to sound and the tiller pilot will maintain the current course.  
Dodges in Track mode  
In Track mode, you still have full control from the keypad:  
to make a dodge maneuver: use the -1, +1, -10 or +10 keys  
after you have avoided the hazard, reverse the course change  
selected for the dodge maneuver by selecting an equal course  
change in the opposite direction  
if the boat remains within 0.1 nm of track, there is no need to steer  
back towards the track  
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20  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Safety in Track mode  
WARNING:  
Track mode provides accurate track keeping even in complex  
navigational situations. However, it is still the skipper’s  
responsibility to ensure the safety of their boat at all times  
through careful navigation and frequent position checks.  
Passage making in Track mode assists precise navigation and  
removesthe tasks of compensating for windand tidal drift. However,  
you MUST still maintain an accurate log with regular plots:  
Confirming position at the start of a journey  
Atthestartofajourneyyoumustalwaysuseaneasilyidentifiable  
fixed object to confirm the fix given by the navigation system.  
Check for fixed positional errors and compensate for them.  
Verifying computed positions  
Always verify the computed position with a dead reckoned  
position, calculated from the average course steered and the  
distance logged.  
Plot frequency  
In open water, you should make plots at least every hour.  
In confined waters or when near to potential hazards, you should  
make plots more frequently.  
Setting waypoints  
Local variations in radio signal quality and changes in the tidal  
stream can produce deviations from the desired track. When  
setting waypoints, remember that deviations can occur.  
Thoroughlycheckalongeachtrack. Checkupto0.5 nmeachside  
of the track to ensure that there are no hazards within this zone.  
For the waypoint advance function to work, the last four  
characters of adjacent waypoint names must be different.  
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Chapter 2: Using the Tiller Pilot  
21  
Warning messages in Track mode  
Track data not received  
D167-4  
The tiller pilot displays this message if you select Track mode when  
the autopilot is not receiving any navigation data.  
Track data error  
D167-5  
The tiller pilot displays this message if you select Track mode when  
the navigator has lost its fix.This display will clear as soon as the  
navigator regains its fix.  
Large cross track error  
D234-2  
This alarm sounds if cross track error exceeds 0.3 nm.  
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22  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Waypoint advance  
D208-2  
The waypoint advance alarm sounds whenever the target waypoint  
number changes:  
the pilot continues on its current heading, and the display  
alternates between the bearing to the next waypoint and the  
direction the boat will turn to take up that bearing  
make sure that the turn will be safe and, when you are ready to  
make the turn, momentarily press -10 and +10 together.  
the pilot will turn onto the new bearing and track towards the next  
waypoint  
Note: Waypoint advance will only operate if yourpilot receives valid  
bearing to waypoint and waypoint number information.  
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Chapter 2: Using the Tiller Pilot  
23  
2.5 Using WindTrim mode  
Note: You can only use WindTrim mode if the tiller pilot is connected  
to a suitable wind sensor/instrument providing wind direction data.  
TouseWindTrimmode,thetillerpilotmustreceivewindinformation  
from one of the following sources:  
SeaTalk wind instrument  
NMEA wind instrument  
Raymarine pushpit wind vane (part number Z159) connected via  
supplied SeaTalk interface  
In WindTrim mode the tiller pilot maintains a course relative to an  
apparentwindangle.ThepilotusesWindTrimtoeliminatetheeffects  
of turbulence and short term wind variations. This provides smooth  
precise performance with minimum power consumption.  
WindTrim mode uses the fluxgate compass as the primary heading  
reference. When changes in the apparent wind angle occur, the tiller  
pilot adjusts the locked compass heading to maintain the original  
apparent wind angle.  
InWindTrimmode,thetillerpilotignoresshort-termchangesinwind  
direction, yet still tracks real wind shifts as subtle as 1°.  
Selecting WindTrim mode  
From Standby mode or Auto mode, press standby and auto  
together to select WindTrim. The tiller pilot will then maintain the  
current apparent wind angle.  
Note:Thetillerpilotbeepsonce every30secondsinWindTrimmode.  
D5558-1  
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24  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Exiting WindTrim mode  
To exit WindTrim mode:  
press standby to return to Standby mode  
press auto to return to Auto mode  
Returning to the previous apparent wind angle  
If you have steered the boat away from the selected apparent wind  
angle (for example, performing a dodge maneuver or selecting  
Standby) you can return to the previous apparent wind angle:  
D360-3  
1. Press and hold standby and auto together for 1 second.  
2. The display flashes the previous locked heading for 10 seconds.  
3. While the display is flashing, press standby and auto together  
to select the previous heading:  
when you select the previous heading, the Wflashes for 10  
seconds to confirm the selection  
Wind shift alarm  
If changes in apparent wind angle alter the original locked compass  
heading by more than 15°, the wind shift alarm will sound.  
ThedisplayalternatesbetweenthecurrentWindTrimheadingandthe  
direction of wind shift.  
D209-2  
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Chapter 2: Using the Tiller Pilot  
To cancel the wind shift alarm:  
25  
check that the new course does not take the boat into danger  
press standby and auto together momentarily to accept the  
alarm and reset the wind shift alarm value to the current compass  
heading  
Operating hints for WindTrim mode  
WindTrim filters the wind vane output. This provides optimum  
response for offshore conditions where genuine shifts in wind  
direction occur gradually.  
In gusting and unsteady inshore conditions, it is best to sail a few  
degrees further off the wind so that changes in apparent wind  
direction can be tolerated.  
It is important to minimize the amount of standing helm through  
careful sail trimming and positioning of the mainsheet traveller.  
Itis recommendedthat theheadsail andmainsail arereefeda little  
early rather than too late.  
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26  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
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Chapter 3: Maintenance & Fault Finding  
27  
Chapter 3: Maintenance & Fault Finding  
This chapter provides information about maintaining your tiller pilot  
system, obtaining product support and solving common problems.  
3.1 General maintenance  
CAUTION:  
Theworkingparts of thetillerdrivearesealed and lubricated for  
life duringmanufacture.The tiller pilot does not contain any user  
serviceable parts. It should be repaired only by authorized  
Raymarine service representatives.  
Display condensation  
In certain conditions, condensation may appear on the LCD  
window. This will not harm the unit, and can be cleared by  
switching on the illumination for a while.  
Routine cabling checks  
Make sure all connections are firmly attached.  
Examine the cable for signs of wear or damage replace any  
damaged cables.  
Cleaning the tiller pilot  
If the tiller pilot is dirty, wipe it with a clean, damp cloth.  
Never use chemical or abrasive materials to clean the tiller pilot.  
EMC advice  
When powered up, all electrical equipment produces  
electromagnetic fields. These can cause adjacent pieces of  
electrical equipment to interact with one another, with a  
consequent adverse effect on operation.  
To minimize these effects and enable you to get the best possible  
performance from your Raymarine equipment, guidelines are  
given in the installation instructions, to enable you to ensure  
minimum interaction between different items of equipment, i.e.  
ensure optimum Electromagnetic Compatibility (EMC).  
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28  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Always report any EMC-related problems to your nearest  
Raymarine dealer. We use such information to improve our  
quality standards.  
In some installations, it may not be possible to prevent the  
equipment from being affected by external influences. In general  
this will not damage the equipment but it can lead to spurious  
resetting action, or momentarily may result in faulty operation.  
3.2 Product support  
Raymarine products are supported by a worldwide network of  
distributors and Authorized Service Representatives.  
Before youconsiderreturningthe autopilot, make surethatthe power  
supply cable is sound and that all connections are tight and free from  
corrosion. If the connections are secure, refer to the following Fault  
Finding section.  
If you cannot trace or rectify the fault, contact either your national  
distributor, service representative, or the Raymarine Technical  
Services Call Center. Refer to the back cover or the Worldwide  
Distributor List for contact details.  
Alwaysquotetheproductserialnumber(thisnumberisprintedonthe  
underside of the tiller pilot).  
3.3 Fault finding  
All Raymarine products are designed to provide many years of  
trouble-free operation. We also put them through comprehensive  
testing and quality assurance procedures before shipping.  
In the unlikely event that a fault does occur with your autopilot, use  
the following table to help identify the problem and provide a  
solution. If you cannot resolve the problem yourself, contact either  
your national distributor, service representative, or the Raymarine  
Technical Services Call Center.  
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Chapter 3: Maintenance & Fault Finding  
29  
SYMPTOM  
SOLUTION  
The autopilot display is blank.  
No power check the fuse/circuit  
breaker.  
Thedisplayedcompassheadingdoes The compass has not been corrected for  
not agree with the boats compass. deviation carry out the deviation and  
alignment procedures (see page 56).  
Boat turns slowly and takes a long  
time to come on to course.  
Rudder gain too low (see page 58).  
Boat overshoots when turning on to Rudder gain too high (see page 58).  
a new course.  
The autopilot appears to be unstable Northerly/Southerly heading correction  
on Northerly headings in the  
Northern hemisphere (or Southerly  
headings in the Southern  
hemisphere).  
not set up (see page 65).  
Display shows CAL OFFwhen  
entering calibration.  
Calibration access has been prevented  
(see page 66).  
The autopilot will not talkto other Cabling problem make sure all the  
SeaTalk instruments.  
cables are connected properly.  
Position information not received.  
Navigator not transmitting the correct  
position data.  
The autopilot will not auto advance No bearing to waypoint information  
to the next waypoint. received from the navigator.  
The screen shows a series of rotating Compass deviation correction is running.  
dashes.  
The display shows a series of  
stationary dashes.  
Data is not being received check the  
cabling.  
The display shows Err.  
The navigator haslost its fixrefertothe  
navigator handbook for further action.  
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30  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
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Part 2:  
Installing the  
Tiller Pilot  
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Chapter 4: Installing the Tiller Pilot  
33  
Chapter 4: Installing the Tiller Pilot  
4.1 Planning the installation  
Before you start installing your tiller pilot system, use the illustration  
to check the parts supplied. Then read through the following  
information and the relevant installation sections in this chapter.  
ST1000 Plus and ST2000 Plus Pack Contents  
Tiller  
pin  
Mounting  
socket  
Self-tapping screw  
No 6 x 3/4 in (x6)  
Cable clip and  
cable clamp  
Tiller pilot socket  
Gasket  
Rubber cap  
ST1000+ and ST2000+ Quick Reference Guide  
ST1000 Plus &  
ST2000 Plus  
Owner's  
Worldwide  
Distributors  
Handbook  
Owner's handbook  
Quick reference guide  
Worldwide distributor list  
D3361-2  
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34  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Cabling guidelines  
consider how you will run cables to and from each component  
avoid running cables through bilges where possible  
avoid running cables close to fluorescent lights, engines, radio  
transmitting equipment etc.  
EMC installation guidelines  
All Raymarine equipment and accessories are designed to the best  
industry standards for use in the recreational marine environment.  
Their design and manufacture conforms to the appropriate  
Electromagnetic Compatibility (EMC) standards, but correct  
installationisrequiredtoensurethatperformanceisnotcompromised.  
Although every effort has been taken to ensure that they will perform  
under all conditions, it is important to understand what factors could  
affect the operation of the product.  
The guidelines given here describe the conditions for optimum EMC  
performance, but it is recognized that it may not be possible to meet  
all of these conditions in all situations.  
To ensure the best possible conditions for EMC performance within  
theconstraintsimposedbyanylocation,alwaysensurethemaximum  
separation possible between different items of electrical equipment.  
For optimum EMC performance, we recommend that:  
Raymarine equipment and cables connected to it are:  
At least 3 ft (1 m) from any equipment transmitting or cables  
carrying radio signals e.g. VHF radios, cables and antennas.  
In the case of SSB radios, increase the distance to 7 ft (2 m).  
More than 7 ft (2 m) from the path of a radar beam. A radar  
beam can normally be assumed to spread 20 degrees above  
and below the radiating element.  
The equipment is supplied from a separate battery from that used  
for engine start. Voltage drops below 10 V, and starter motor  
transients, can cause the equipment to reset. This will not damage  
the equipment, but may cause the loss of some information and  
may change the operating mode.  
Raymarine specified cables are used. Cutting and rejoining these  
cables can compromise EMC performance and must be avoided  
unless doing so is detailed in the installation manual.  
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Chapter 4: Installing the Tiller Pilot  
35  
Ifa suppressionferriteisattachedtoacable, thisferriteshouldnot  
be removed. If the ferrite needs to be removed during installation  
it must be reassembled in the same position.  
EMC suppression ferrites  
We supply the fluxgate compass and power cables with suppression  
ferrites fitted. Always use these ferrites supplied by Raymarine.  
D3548-2  
Connections to other equipment  
If your Raymarine equipment is to be connected to other equipment  
usingacablenotsuppliedbyRaymarine, asuppressionferriteMUST  
always be attached to the cable near to the Raymarine unit.  
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36  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
4.2 Installing the tiller pin and mounting socket  
CAUTION:  
Asthetillerpilothasabuilt-incompass,makesurethattheboats  
steering compass is at least 750 mm (2 ft 6 in) away to avoid  
deviation.  
Measuring the critical dimensions  
The tiller pilot is mounted between the tiller and a fixed point on the  
structure of your boat.Two dimensions are critical to ensure correct  
installation:  
Dimension A = 589 mm (23.2 in): the distance from the  
mounting socket to the tiller pin  
Note: This dimension increases if your installation requires a  
pushrod extension (see page 38) or cantilever mount (see page 41).  
Dimension B = 460 mm (18 in): the distance from the rudder  
stocks center line to the tiller pin  
47.5 mm  
(1.9 in)  
'A'  
589 mm (23.2 in)  
445 mm (17.5 in)  
95 mm  
(3.7 in)  
610 mm (24.0 in)  
'B'  
460 mm  
(18 in)  
90˚  
Rudder axis  
Sloping rudderstock  
D3198-2  
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Chapter 4: Installing the Tiller Pilot  
To measure the critical dimensions:  
37  
1. Clamp the tiller on the boats center line.  
2. Mark dimensions A and B and use masking tape to locate the  
fixing points.  
Note: For standard installations, dimension A is measured on the  
starboard side of the cockpit. If you need to mount the tiller pilot on  
the port side of the cockpit, you can measure dimension A to port.  
However you will need to reverse the tiller pilot’s operating sense  
when you have completed installation (see page 52).  
3. Make sure that:  
dimensions A and B are at right angles to each other (as  
shown on the diagram opposite)  
the tiller pilot is mounted horizontally  
Basic installation  
After establishing control dimensions A and B, you can usually  
mount the tiller pilot directly onto the cockpit seat.  
12.5 mm  
(0.5 in)  
Mounting socket  
Tiller pin  
D3192-2  
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38  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Installing the tiller pin  
1. Drill a 6mm (1/4 in) diameterhole to a depth of 25mm (1 in)at the  
fixing point you have marked on the tiller.  
2. Use a two part epoxy (e.g. Araldite) to fix the tiller pin in place.  
3. Position the shoulder of the pin so it is 12.5 mm (1/2 in) above the  
tiller surface.  
Installing the mounting socket  
1. Drilla 12.5mm(1/2 in) hole to a depth of 25 mm (1 in) atthe fixing  
point you have marked on the cockpit seat.  
2. If the structure at the mounting position is less than 25 mm (1 in)  
thick, reinforce the underside with plywood bonded into position.  
3. Fix the mounting socket in place using a two part epoxy.  
CAUTION:  
As thetillerpilotiscapableofgeneratinghighpushrodloads, you  
MUST:  
drill all holes to the specified size and reinforce where necessary  
allow the epoxy to harden thoroughly before applying a load  
Installation accessories  
If you are not able to install the tiller pilot directly onto the cockpit  
seat or tiller as described, one (or a combination) of the following  
installation accessories:  
pushrod extensions  
tiller brackets  
cantilever sockets  
pedestal sockets  
alternative tiller pins  
Pushrod Extensions  
If you need to increase the pushrod length (because of the distance  
from the mounting socket location to the center line), use a  
Raymarine pushrod extension.  
Identifying the correct pushrod extension  
1. Clamp the tiller on the boats center line.  
2. Measure dimension C.  
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Chapter 4: Installing the Tiller Pilot  
39  
3. Select the appropriate pushrod extension length (and part  
number) using the following table.  
Dimension C  
Pushrod extension length L  
Part no.  
-
589 mm (23.2 in)  
615 mm (24.2 in)  
640 mm (25.2 in)  
665 mm (26.2 in)  
691 mm (27.2 in)  
716 mm (28.2 in)  
742 mm (29.2 in)  
Standard dimension  
25 mm (1 in)  
D003  
D004  
D005  
D006  
D007  
D008  
51 mm (2 in)  
76 mm (3 in)  
102 mm (4 in)  
107 mm (5 in)  
152 mm (6 in)  
C
L
D3193-2  
Mounting the pushrod extension  
To mount the pushrod extension:  
1. Unscrew the end of the tiller pilots pushrod.  
2. Screw the extension into the pushrod.  
3. Screw the pushrod end into the pushrod extension.  
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40  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Tiller brackets  
If the tiller is higher or lower than the mounting socket, you can use a  
Raymarine tiller bracket to vary the tiller pin offset so the pilot is  
horizontal.  
Identifying the correct tiller bracket  
1. Clamp the tiller on the boats center line.  
2. Measure dimension D (if the pushrod is above the tiller) or  
dimension E (if the pushrod is below the tiller).  
3. Select the appropriate bracket from the following table:  
Dimension D  
(pushrod below tiller)  
Dimension E  
(pushrod above tiller)  
Bracket  
part no.  
25 mm (1 in)  
51 mm (2 in)  
76 mm (3 in)  
102 mm (4 in)  
127 mm (5 in)  
51 mm (2 in)  
76 mm (3 in)  
102 mm (4 in)  
127 mm (5 in)  
152 mm (6 in)  
D009  
D010  
D011  
D159  
D160  
D
D3194-2  
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Chapter 4: Installing the Tiller Pilot  
41  
E
D3195-2  
Mounting the tiller bracket  
1. Position the tiller bracket on the center line of the tiller (above or  
below) and establish the critical dimensions A and B  
Note: To measure dimension B on a boat with a sloping rudderstock,  
refer to the diagram on page 36.  
2. Mark the centers of the two bracket mounting holes.  
3. Drill two 6 mm (1/4 in) diameter holes through the center line of  
the tiller at the positions you have marked.  
4. Attach the tiller bracket using two 6 mm (1/4 in) diameter bolts,  
nuts and washers.  
5. Bond the fixing bolts in place with two part epoxy adhesive  
6. When the epoxy is completely hardened, fully tighten the nuts.  
7. Attach the tiller pin to the bracket.  
Cantilever mounting  
If you need to attach the tiller pilot to a vertical face (such as the  
cockpit sidewall), use a Raymarine cantilever socket assembly  
(part number D031):  
the maximum possible extension offset is 254 mm (10 in)  
you cut the cantilever to the exact length during mounting  
Cutting the cantilever rod to length  
1. Clamp the tiller on the boats center line.  
2. Measure dimension F (actual).  
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42  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
3. Refer to the table to establish a cutting length for the cantilever  
rod double check measurements before cutting.  
4. Measure the rod from threaded end, then cut the cantilever rod  
to length L using a hacksaw. Remove any sharp edges with a file.  
Dimension F  
Cut length L  
51 mm (2 in)  
102 mm (4 in)  
152 mm (6 in)  
203 mm (8 in)  
229 mm (9 in)  
654 mm (25.75 in)  
705 mm (27.75 in)  
743 mm (29.75 in)  
806 mm (31.75 in)  
832 mm (32.75 in)  
F
L
D3196-2  
Mounting the cantilever assembly  
To mount the cantilever assembly:  
1. Temporarily assemble the cantilever by screwing the rod into the  
mounting ring.  
2. Ensure the tiller pilot is horizontal and then mark the location of  
the mounting ring and its mounting holes.  
3. Drill three 6 mm (1/4 in) diameter holes at the positions you have  
marked.  
4. Bed the mounting ring on a thin coat of silicon sealant.  
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Chapter 4: Installing the Tiller Pilot  
43  
5. Use three 6 mm (1/4 in) diameter bolts, nuts and washers to attach  
the mounting ring to the backing plate (with the backing plate on  
the other side of the mounting surface, as shown above).  
6. Screw the rod firmly into place.  
7. Roughen the end of the cantilever rod and the inside of the cap to  
provide a key. Then apply two part epoxy adhesive to the rod end  
and the cap.  
8. Placethecapovertherodend,makingsuretheholeforthetiller  
pilotmountingpinfacesupwards. Allow the epoxyadhesive to  
harden fully before applying a load.  
Note:Whenthetiller pilotis notinuse, youcanunscrewthecomplete  
rod assembly to leave the cockpit unobstructed.  
Pedestal socket mounting  
If youneed to raise the height ofthe mounting socket to keepthe tiller  
pilot horizontal, use a Raymarine pedestal socket assembly.  
Identifying the correct pedestal socket  
L
G
D3197-2  
1. Clamp the tiller on the boats center line.  
2. Establish the standard control dimensions A and B.  
3. With the tiller pilot horizontal, measure dimension G.  
4. Select the appropriate pedestal socket assembly from the table.  
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44  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Dimension G  
64 mm (2.5 in)  
102 mm (4.0 in)  
114 mm (4.5 in)  
127 mm (5.0 in)  
140 mm (5.5 in)  
153 mm (6.0 in)  
Pedestal socket length L  
Standard dimension  
38 mm (1.5 in)  
Part no.  
-
D026  
D027  
D028  
D029  
D030  
50 mm (2.0 in)  
64 mm (2.5 in)  
76 mm (3.0 in)  
89 mm (3.5 in)  
Mounting the pedestal socket  
1. Mark the mounting rings position on the cockpit seat or counter.  
2. Ensure that control dimensions A and B are correct.  
3. Mark the bolt holes on the mounting ring and then drill three  
6 mm (1/4 in) diameter holes.  
4. Bed the mounting ring on a thin coat of silicon sealant.  
5. Use three 6 mm (1/4 in) diameter bolts, nuts and washers to attach  
the mounting ring to the backing plate (with the backing plate on  
the other side of the mounting surface, as shown above).  
6. Screw the mounting socket firmly into place.  
Note:Whenthetiller pilotisnotinuse, youcanunscrew thecomplete  
rod assembly to leave the cockpit unobstructed.  
Alternative tiller pins  
Your Raymarine dealer can also supply the following alternative  
lengths of tiller pin for other non-standard installations.  
Description  
Size  
Part no.  
D014  
Small threaded tiller pin  
Extra length tiller pin  
Extra length threaded tiller pin  
25 mm (1.0 in)  
72 mm (2.8 in)  
72 mm (2.8 in)  
D020  
D021  
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Chapter 4: Installing the Tiller Pilot  
45  
4.3 Cabling and socket installation  
Both power and data are supplied to the tiller pilot via a waterproof  
plug and socket. The plug comes ready assembled and the socket can  
be mounted in the cockpit area adjacent to the tiller pilot.  
NMEA + (white, pin 6)  
+12 V DC (brown, pin 1)  
0 V (blue, pin 2)  
NMEA - (green, pin 5)  
SeaTalk data (yellow, pin 4)  
D305-3  
Mounting the socket  
Install the tiller pilot socket as follows:  
Floating nut  
Plug  
Socket  
Retaining ring  
Gasket  
Cable  
Installed socket  
Screw  
Rubber cap  
D3296-2  
1. Attach the template (provided at the back of this handbook) to the  
selected bulkhead.  
2. Carefully drill a 21 mm (53/64 in) clearance hole for the cable boss.  
3. Drill 4 pilot holes (2.5 mm or 3/32 in) for the self-tapping screws.  
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46  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
4. Remove the template.  
5. Pass the power cable and any other cables (SeaTalk and NMEA)  
through the bulkhead and the gasket.  
6. Use a small flat-bladed screwdriver to connect the cable(s) to the  
socket refer to the illustrations on the following pages.  
D3297-2  
7. Assemble the rubber cap to one of the 4 self-tapping screws.  
8. Secure the socket to the bulkhead using the 4 self-tapping screws.  
9. Secure the cable(s) at regular intervals using suitable clips.  
10. Assemble the plug to the socket by screwing the floatingnut  
onto the threaded part of the socket by hand.  
11. The retaining ring is designed as a stop for the plug nut to prevent  
accidental disassembly. Afteryouhavetightenedthe floatingnut,  
slide the retaining ring back up the plug to retain the nut.  
Supply (0 V)  
Socket  
12 A fuse  
Supply (+12 V DC)  
D3265-2  
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Chapter 4: Installing the Tiller Pilot  
47  
Thetillerpilotrequiresitsowndedicatedpowersupplyitcannot  
source its power from SeaTalk.  
Power should be taken directly from the boats central  
distribution panel and protected with a 12 A fuse or equivalent  
circuit breaker.  
The followingtable showstheminimumcable sizeacceptable for the  
power supply:  
Cable length  
Up to 2.5 m (8 ft)  
Up to 4 m (13 ft)  
Copper area  
1.5 mm2  
2.5 mm2  
AWG  
16  
14  
IMPORTANT:  
Correct power cable size is critical for correct autopilot  
operation. If in doubt, use a heavier gauge cable than specified. A  
lighter gauge cable might cause a voltage drop between the  
supply and the autopilot. This will reduce the power at the tiller.  
SeaTalk cabling  
Supply (0 V)  
Socket  
Yellow (SeaTalk data)  
Screen (SeaTalk 0 V)  
12 A fuse  
Supply (+12 V DC)  
Red (SeaTalk 12 V)  
with 5 A fuse  
SeaTalk  
interface cable  
SeaTalk  
instruments  
D366-2  
CAUTION:  
Protect the power supply for the SeaTalk 12 V (red) line with a  
5 A fuse (or equivalent circuit breaker) fitted as close to the tiller  
pilot as possible.  
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48  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
If required, the tiller pilot can be wired to the SeaTalk bus using a  
suitable SeaTalk interface cable (part numbers: D229 flat moulded  
plug, D179 male round plug, D181 female round plug).  
Connect the SeaTalk cable to the tiller pilot socket as shown below.  
As well as sharing SeaTalk data, the tiller pilot can also be used to  
supply power to the SeaTalk instruments.  
Raymarine produce a range of SeaTalk accessory cables you can use  
to connect the tiller pilot to SeaTalk instruments and control units:  
flat plugs for recent SeaTalk equipment (e.g. ST30, ST40, ST60)  
round plugs for older SeaTalk equipment (e.g. ST50)  
Extension cables - flat moulded plugs at each end  
Part no. Type  
Length  
D284  
D285  
D286  
D287  
D288  
Flat moulded plugs at each end  
1 m (3 ft 3 in)  
3 m (9 ft 10 in)  
5 m (16 ft 5 in)  
9 m (29 ft 6 in)  
20 m (65 ft 6 in)  
Flat moulded plugs at each end  
Flat moulded plugs at each end  
Flat moulded plugs at each end  
Flat moulded plugs at each end  
Conversion cables - flat moulded plug to round plug  
Part no. Type  
Length  
D187  
D188  
Flat moulded plug to male round plug  
Flat moulded plug to female round plug 0.3 m (12 in)  
0.15 m (6 in)  
Extension cables - round plugs at each end  
Part no. Type  
Length  
D124  
D125  
D126  
D154  
Male round plug to female round plug  
Male round plug to female round plug  
Male round plug to female round plug  
Male round plug to female round plug  
1 m (3 ft 3 in)  
3 m (9 ft 10 in)  
6 m (19 ft 8 in)  
9 m (29 ft 6 in)  
Interface cables - flat moulded/round plug to bare ends  
Part no. Type  
Length  
D229  
D179  
D181  
Flat moulded plug to bare ends  
Male round plug to bare ends  
Female round plug to bare ends  
1 m (3 ft 3 in)  
3 m (9 ft 10 in)  
3 m (9 ft 10 in)  
D5554-1  
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Chapter 4: Installing the Tiller Pilot  
49  
Remote control cabling  
If required, you can operate the tiller pilot using:  
a full-function ST600R remote control unit (part no: A12016), or  
a SeaTalk hand-held remote control (part no: Z101)  
The following illustration shows how to connect a remote control.  
Supply (0 V)  
Socket  
Yellow (SeaTalk data)  
Screen (SeaTalk 0 V)  
12 A fuse  
Supply (+12 V DC)  
Red (SeaTalk 12 V)  
with 5 A fuse  
SeaTalk  
instruments  
SeaTalk cable  
ST600R remote  
Z101 remote  
SeaTalk  
socket  
SeaTalk  
cable*  
or  
*If you only need to connect a remote, wire  
this SeaTalk cable into the tiller pilot socket  
D3279-2  
NMEA cabling  
Ifrequired,youcanconnectaNMEAnavigatororwindinstrumentto  
the tiller pilot. It can then use this information for Track and  
WindTrim modes.  
Recognized NMEA data  
The following table lists the recognized NMEA sentences.  
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50  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Information  
NMEA 0183 data  
Cross Track Error  
APB, APA,RMB, XTE, XTR  
APB, BPI, BWR, BWC, BER, BEC, RMB  
Bearing to Waypoint  
Distance to Waypoint  
WDR, WDC, BPI, BWR, BWC, BER,  
BEC, RMB  
Waypoint Number  
APA, APB,BPI, BWR, WDR, BWC,  
WDC, RMB, BOD, WCV, BER, BEC  
Speed Through Water  
VHW  
Apparent Wind Angle and Speed VWR  
Supply (0 V)  
Socket  
NMEA -  
Navigator  
or wind  
instrument  
with NMEA  
output  
12 A fuse  
Supply (+12 V DC)  
NMEA +  
Connecting NMEA and SeaTalk  
Supply (0 V)  
NMEA -  
NMEA +  
Screen (0 V)  
12 A fuse  
Supply (+12 V DC)  
Red (12 V)  
with 5 A fuse  
Yellow  
(SeaTalk  
data)  
Navigator  
or wind  
instrument  
with NMEA  
output  
SeaTalk  
instruments  
D3280-2  
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Chapter 5: Commissioning the Tiller Pilot  
51  
Chapter 5: Commissioning the Tiller Pilot  
This chapter explains how to commission your tiller pilot after  
installation. This consists of a number of simple functional tests  
followed by a short sea trial.  
5.1 Functional tests  
Switch on  
1. Switch on the main power breaker.  
2. The autopilot should beep and display the pilot number (ST1000  
or ST2000).  
3. Within 2 seconds, the display should show a flashing Cfollowed  
by the compass heading (for example, C 234). This shows the  
autopilot is active.  
Note: If the tiller pilot does not beep or display the compass heading,  
please refer to the Fault Finding section (see page 28).  
Operating sense  
The operating sense defines the direction the tiller pilot will apply  
helm when a course change key is pressed or the boat goesoffcourse.  
To check the operating sense:  
1. Place the pushrod end over the tiller pin.  
2. Press +10.  
3. The helm should move to produce a turn to starboard.  
D168-3  
4. If the helm produces a turn to port, refer to the following  
instructions on reversing the operating sense.  
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52  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Reversing the operating sense  
If necessary, reverse the operating sense can be reversed as follows:  
1. Press -1 and +1 together for 5 seconds.  
2. The display showsthe new operating sense (port or starboard) for  
5 seconds, and then the autopilot reverts to normal operation.  
Checking the navigation interface  
If you have connected the tiller pilot to a navigator, check the  
interface as follows:  
1. Set up a track on the navigator to give a Cross Track Error  
between 0 nm and 0.3 nm.  
2. Enter Auto mode by pressing auto.  
3. Enter Track mode by pressing -10 and +10 together.  
4. An alarm will sound and the display will alternate between the  
bearing to waypoint and the direction the boat will turn to  
acquire it.  
D208-2  
5. Make sure that it is safe to turn onto the new course, then press  
-10 and +10 again.  
6. If the navigator is connected correctly, the display will begin to  
cycle through the available navigation data:  
Locked heading  
Distance to waypoint  
(if available)  
Bearing to waypoint  
(if available)  
Cross track error  
D3267-2  
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Chapter 5: Commissioning the Tiller Pilot  
53  
Navigation error screens  
If thedisplayshowseitherofthe followingerrordisplays, thecauseis  
either:  
a wiring error, or  
the navigator is not configured to transmit the required data  
format  
Track data not received  
D3268-2  
This error message indicates that data has not been received. The  
most likely reason is a cabling erroreither open circuit, short circuit  
or wires reversed.  
Track data error  
D3269-2  
Thiserrormessageindicatesthatthenavigatorhaslostitsfix.Referto  
the navigator handbook for further action.  
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54  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Checking the wind instrument interface  
If you have connected the tiller pilot to a wind instrument, check the  
data link as follows:  
1. Press standby and auto together.  
2. The tiller pilot should display a Wfollowed by the locked  
heading.  
D3270-2  
Ifthedisplaycontinuestoshow aflashingCandthecurrent heading,  
thetillerpilotis notreceivinganywinddata. Themostlikelyreasonis  
a cabling error either open circuit, short circuit or wires reversed.  
Checking the SeaTalk interface  
If you have linked the tiller pilot to other instruments or control units  
via SeaTalk, check the link as follows:  
1. Press standby.  
D3271-2  
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Chapter 5: Commissioning the Tiller Pilot  
55  
2. Select display illumination level 0 (LAMP 0) on any other SeaTalk  
instrument or autopilot control unit.  
D170-2  
3. The tiller pilot should immediately respond by switching off its  
display illumination. If the illumination does not switch off, there  
is a cabling fault between the tiller pilot and the instruments or  
control unit.  
5.2 Initial sea trial  
CAUTION:  
Failure to carry out the sea trial may result in impaired autopilot  
performance on some compass headings.  
When you have checked that the system is operating correctly, you  
must complete a short sea trial to calibrate the compass.  
The tiller pilot has a built-in calibration capability so you can  
fine-tune it to suit your boat, its steering system and its dynamic  
steering characteristics.  
As supplied from the factory, the autopilot is calibrated to provide  
safe, stable control for most boats.  
Do not attempt to make any permanent changes to the  
recommended calibration values until you have completed the  
sea trial.  
You must carry out the initial sea trial in conditions of light wind  
and calm water so you can assess the autopilots performance  
without the influence of strong winds or large waves.  
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56  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Before starting the sea trial  
Before carrying out the sea trial, you should:  
check the calibration settings and, if necessary, reset them to the  
default values (see page 63)  
check the installation to make sure that it is not affected by radio  
transmissions, engine starting, etc.  
Calibrating the compass  
Automatic compass deviation correction  
Bycompleting thefollowingcompasscorrectionprocedure, the tiller  
pilot cancorrect its owninternal fluxgate compassfor most deviating  
magnetic fields. You should complete the Compass Deviation  
Correction at the beginning of your sea trial.  
To complete the compass correction:  
1. Extend or retract the pushrod so you can place the pushrod end  
onto the tiller pin.  
2. Press and hold standby for 1 second a series of dashes will  
cycle around the display.  
SECOND  
D3272-2  
3. Keeping boat speed below 2 knots, use the -10 and +10 keys to  
turn the boat in slow circles. You should take at least 3 minutes to  
complete each 360°.  
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Chapter 5: Commissioning the Tiller Pilot  
57  
boat's speed below 2 knots  
each complete circle should take 3 minutes  
11/2 2 circles  
D3273-2  
4. Keep turning your boat until the display changes to show the  
amount of deviation the autopilot has detected (this should take  
between 11/2 t o2 complete circles). The deviation alternates with  
the autopilots current heading every second.  
Current heading  
Deviation  
D3274-2  
Heading alignment  
1. Use the -1 and +1 keys to increase or decrease the displayed  
heading until it agrees with the heading on the boats steering  
compass, or a known transit bearing.  
2. Exit compass linearization and heading alignment and store the  
compass correction/alignment values as follows:  
press and hold standby for 1 second until the pilot beeps  
or, to exit without saving any new settings, press standby  
momentarily  
Note: For installations where an ST50 or ST30 Steering Compass  
instrument is connected to the SeaTalk bus, and the Steering  
Compass has a fluxgate transducer connected, it is only necessary to  
carry out the auto deviation correction on the Steering Compass  
Instrument (refer to Steering Compass handbook instructions).  
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58  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Further adjustments to heading alignment  
If the heading alignment requires further adjustment, enter Compass  
Deviation Correction again by pressing standby for 1 second.  
1. Press auto to skip Deviation Correction and proceed to Heading  
Alignment.  
2. Adjust the heading as described above.  
Autopilot operation  
Having calibrated the compass, the following procedure is  
recommended to familiarize yourself with autopilot operation:  
1. Steer onto a compass heading and hold the course steady.  
2. Place the pushrod end over the tiller pin.  
3. Pressautotolockontothecurrentheading.Thetillerpilotshould  
achieve a constant heading in calm sea conditions.  
4. Alter course to port or starboard in multiples of 1° and 10°.  
Port  
Starboard  
or  
or  
D3320-2  
5. Press standby and remove the pilot to return to hand steering.  
5.3 Adjusting autopilot performance  
The factory setting for rudder gain provides stable control for initial  
sea trials. However, different boats can vary widely in their response  
tothehelmandfurtheradjustmenttotheruddergainmayimprovethe  
autopilots steering characteristics.  
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Chapter 5: Commissioning the Tiller Pilot  
59  
The following test will determine whether the rudder gain is set too  
high or too low.  
1. In clear water and with the autopilot in Auto mode, alter course to  
starboard by 40° by pressing +10 four times.  
At cruising speeds, a course change of 40° should result in a  
crisp turn followed by an overshoot of no more than 5°.  
If this occurs the rudder gain is set correctly.  
Ifruddergainistoohigh, the 40°course change will result in a  
distinct overshoot of more than 5° (A).  
Correct this oversteer by reducing the rudder gain setting.  
If rudder gain is too low, the boats steering performance will  
be sluggish it will take a long time to make the 40° turn and  
there will be no overshoot (B).  
Correct this understeer by increasing the rudder gain setting.  
New  
heading  
B
New  
heading  
A
Rudder gain  
too low  
New  
heading  
too high  
Correct  
rudder gain  
D3262-2  
Note: It is easier to recognize these actions in calm sea conditions  
where wave action does not mask basic steering performance.  
2. Refer to the calibration menu diagram in Chapter 6: Adjusting  
Tiller Pilot Settings, for instructions on how to adjust the rudder  
gain setting.  
3. Repeat the test until you achieve crisp course changes with no  
more than 5° of overshoot.  
You should set the rudder gain to the lowest setting consistent with  
accurate course keeping. This will minimize drive movements and  
reduce power consumption and wear and tear.  
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60  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
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Chapter 6: Adjusting Tiller Pilot Settings  
61  
Chapter 6: Adjusting Tiller Pilot Settings  
6.1 Introduction  
The tiller pilot is calibrated at the factory to provide stable  
performance for most boats. However, you can fine tune many of the  
calibration features to match your personal preferences, and the type  
of boat and steering system.  
Note:You should carryout aninitialseatrialbefore adjustingany of  
the calibration features.  
You might need to adjust the tiller pilot calibration settings if:  
the pilot does not maintain a selected heading  
the rudder activity is too high or the course keeping is not tight  
enough.  
the boat appears to be unstable on Northerly headings (or  
Southerly headings in the southern hemisphere)  
you operate in Track Control mode without a speed instrument  
you wish to change the Off Course alarm angle  
The calibration menu allows you to adjust the following parameters  
from their factory default settings:  
rudder gain  
average cruise speed  
off course alarm limit  
variation  
Northerly/Southerly turning error compensation  
boats current latitude  
rudder damping  
Adjusting calibration values  
The flow chart on the next page shows how to:  
enter the calibration menu  
scroll through the calibration menu  
adjust the calibration values  
quit calibration  
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62  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Calibration menu  
1
5
6
9
=
=
=
=
Rudder gain  
Average cruise speed  
Off course alarm angle  
Local magnetic variation  
SECONDS  
10 = Northerly/Southerly  
turning error correction  
11 = Current boat latitude  
13 = Rudder damping  
REPEAT THE ABOVE KEYPRESS  
WITHIN 10 SECONDS TO ENTER CALIBRATION  
SECONDS  
ADJUSTING CALIBRATION  
FEATURES  
OR  
QUITTING CALIBRATION AND  
SAVING ANY CHANGES  
SECOND  
QUITTING CALIBRATION  
WITHOUT SAVING CHANGES  
Does not appear if Level 10 is set to 0.  
D3344-2  
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Chapter 6: Adjusting Tiller Pilot Settings  
63  
Calibration features  
Calibration feature  
Value  
D167-07a  
The number on the left identifies the calibration feature and the  
number on the right the currently selected value.  
You can enter the calibration menu to view the existing values  
without altering them. After viewing the value, a momentary  
press of standby returns the pilot to its normal operating mode  
without affecting the previous settings.  
If the display shows CAL OFF when you try to enter calibration,  
refer to page 66.  
D214-1  
Default calibration values  
The following table shows the default calibration values. These will  
provide safe performance for initial sea trial.  
No. Feature Default setting Adjusted values  
1
Rudder gain  
5
5
Average cruise speed  
Off course alarm angle  
Local magnetic variation  
8
6
20  
9
Off (– –)  
Off (0)  
10  
North/South turning error  
correction  
11  
13  
Boats current latitude  
0
3
Rudder damping  
Note: Calibration Levels 2,3,4,7,8 and 12 are not available. If  
Calibration Level 10 is set to 0, level 11 will also be omitted.  
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64  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
6.2 Calibrating the tiller pilot  
Calibration Level 1: Rudder gain  
Use Calibration Level 1 to adjust the rudder gain. This must be set  
when your boat is under way, as described on page 58.  
Calibration Level 5: cruise speed  
Use Calibration Level 5 to set the boats normal cruising speed for  
operation in Track mode.  
When interfacing with a navigation system, the tiller pilot uses the  
boats average cruising speed to perform track calculations.  
Note: If a SeaTalk speed instrument is connected, boat speed data  
will be transmitted directly to the autopilot.  
Calibration Level 6: off course alarm angle  
Use Calibration Level 6 to set the off course alarm angle. This alarm  
warns you if the autopilot is unable to maintain its set course.  
The off course alarm operates if the autopilot strays off course, by  
more than the set value, for more than 20 seconds.  
You can set the limit in 1° increments between 15° and 40°.  
Locked heading  
Boat heading  
15˚ minimum  
D3264-2  
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Chapter 6: Adjusting Tiller Pilot Settings  
65  
Calibration Level 9: magnetic variation  
Use Calibration Level 9 to input the level of magnetic variation  
present at the boats current position.  
-ve variation = west  
+ve variation = east  
The tiller pilot transmits this value onto the SeaTalk bus, so it can be  
picked up by other SeaTalk instruments.  
Calibration Level 10: heading error correction  
UseCalibrationLevel10toswitchonNortherlyorSoutherlyheading  
error correction:  
0 = Off  
1 = Northern Hemisphere, 2 = Southern Hemisphere  
You might notice that the autopilot tends to be a little less stable on  
NortherlyheadingsinthehigherlatitudesoftheNorthernhemisphere  
(or Southerly headings in the Southern hemisphere).  
This is caused by the increasing angle of dip of the earths magnetic  
field at higher latitudes, which has the effect of amplifying rudder  
response on Northerly (Southerly) headings. This error affects all  
magnetic compasses and gets worse further away from the equator.  
With heading error correction switched on, the tiller pilot can  
compensate for this error by automatically adjusting the autopilot  
gain (depending on heading). This will provide precise course  
keeping on all headings.  
North  
without  
compensation  
North  
with  
compensation  
D3263-2  
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66  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Calibration Level 11: boats current latitude  
When you have switched on heading error correction (Level 10), you  
need to use Calibration Level 11 to input the boats current latitude  
(to the nearest degree).  
Set the latitude using the -1, +1, -10 and +10 keys.  
Note: If the correction is switched off in Calibration Level 10 (i.e. set  
to 0),Level 11 will be omitted. When you press the auto key in  
Calibration Level 10 you will advance to Level 13.  
Calibration Level 13: rudder damping  
Adjust the value in Calibration Level 13 if the tiller drive hunts’  
when trying to position the rudder.  
you can select 9 stages of rudder damping initially, this option  
should be set to 3  
if the autopilot is over-active in calm conditions, increase the  
damping  
if the course keeping is not tight enough, decrease the damping  
adjust the damping one stage at a time  
Controlling access to calibration  
You can prevent unauthorized access to calibration as follows:  
1. Press and hold -1 and standby together for 10 seconds until the  
display shows CAL OFF:  
D214-1  
2. TogglethecalibrationaccessbetweenOn andOFF usingthe-1 and  
+1 keys.  
3. Store the setting by pressing -1 and standby for 10 seconds until  
the tiller drive returns to normal operation.  
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ST1000+ and ST2000+  
tiller drives: socket template  
Drill 21 mm (53/64 inch)  
diameter hole  
Drill 2.5 mm (3/32 inch)  
diameter pilot hole (4 positions)  
D3362-2  
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Index  
69  
Index  
Cantilever mounting 41  
Commissioning the tiller pilot 5159  
Adjusting rudder gain 58  
Functional tests 5155  
Initial sea trial 5558  
Compass calibration 5658  
Deviation correction 56  
Heading alignment 57  
A
Adjusting autopilot performance 58  
Adjusting tiller pilot settings 6166  
Alarms and warnings  
Large XTE 17, 21  
Off course alarm 11  
Track data error 21  
Track data not received 21  
Waypoint advance 19, 22  
Wind shift 24  
Current latitude 66  
Auto mode 814  
Automatic deadband 12  
AutoTack 10  
Changing course 9  
Dodging obstacles 10  
Entering Auto mode 8  
Exiting Auto mode 8  
Navigation information pages 12  
Off course alarm 11  
Display illumination 14  
Dodging obstacles 10, 19  
Installation guidelines 34  
Servicing and safety guidelines 27  
Return to previous heading 11  
Auto Seastate 12  
Automatic deviation correction 56  
B
Boats current latitude 66  
Navigation interface 52  
Operating sense 51  
SeaTalk interface 54  
C
Cabling  
NMEA 49  
Power 47  
Wind instrument interface 54  
Remote control (optional) 49  
SeaTalk 47  
H
Heading alignment 57  
Heading error correction 65  
Calibration 6166  
Access 66  
Default values 63  
I
Level 01 - Rudder gain 58, 64  
Level 05 - Cruise speed 64  
Level 06 - Off course alarm angle 64  
Level 09 - Magnetic variation 65  
Level 10 - Heading error 65  
Level 11 - Boats current latitude 66  
Level 13 - Rudder damping 66  
Illumination 14  
Initial sea trial  
Checking autopilot operation 58  
Compass deviation correction 56  
Heading alignment 57  
Installation 3350  
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70  
ST1000 Plus & ST2000 Plus Tiller Pilots - Owners Handbook  
Cabling  
NMEA 49  
Return to previous heading 11  
Rudder damping 66  
Power 47  
SeaTalk 47  
EMC guidelines 34  
Parts supplied 33  
Socket 45  
Tiller drive 3644  
SeaTalk  
Accessory cables 48  
Servicing 27  
L
Southerly heading error correction 65  
Specifications 2  
Lighting 14  
M
T
Magnetic variation 65  
Maintenance 27  
Mounting socket 38  
Tiller drive installation 3644  
Cantilever mounting 41  
Mounting socket 38  
Pedestal socket mounting 43  
N
Navigation information pages 12  
NMEA  
Pushrod extensions 38  
Tiller brackets 40  
Cabling 49  
Recognized data 49  
Northerly heading error correction 65  
Tiller pin (Non-standard) 44  
Track mode 1522  
Cross track error 17  
O
Dodging obstacles 19  
Entering Track mode 15  
Automatic acquisition 15  
Manual acquisition 16  
Exiting Track mode 17  
Tidal stream compensation 18  
Warning messages 21  
Waypoint arrival/advance 19  
Off course alarm 11  
Off course alarm angle 64  
Operating modes 725  
Auto mode 814  
Track mode 1522  
WindTrim mode 2325  
Operating sense, reversing 52  
P
W
Parts supplied 33  
Pedestal socket mounting 43  
Power  
WindTrim mode 2325  
Entering WindTrim mode 23  
Exiting WindTrim mode 24  
Return to previous wind 24  
Wind shift alarm 24  
Cabling 47  
Socket installation 45  
Product support 28  
Pushrod extensions 38  
X
R
XTE (Cross track error) 17  
Recognized NMEA data 49  
Remote control cabling 49  
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Limited Warranty Certificate  
Raymarine warrants each new Light Marine/Dealer Distributor Product to be of good materials and  
workmanship, and will repair or exchange any parts proven to be defective in material and  
workmanshipundernormalusefor aperiodof 2years/24monthsfromdateof saletoenduser, except  
as provided below.  
Defects will be corrected by Raymarine or an authorized Raymarine dealer. Raymarine will, except  
asprovidedbelow,acceptlaborcostforaperiodof2years/24monthsfromthedateofsaletoenduser.  
During this period, except for certain products, travel costs (auto mileage and tolls) up to 100 round  
trip highway miles (160 kilometres) and travel time of 2 hours, will be assumed by Raymarine only  
on products where proof of installation or commission by authorized service agents, can be shown.  
Warranty Limitations  
RaymarineWarrantypolicydoesnotapplytoequipmentwhichhasbeensubjectedtoaccident, abuse  
or misuse, shipping damage, alterations, corrosion, incorrect and/or non-authorized service, or  
equipment on which the serial number has been altered, mutilated or removed.  
Except where Raymarine or its authorized dealer has performed the installation, it assumes no  
responsibility for damage incurred during installation.  
This Warranty does not cover routine system checkouts or alignment/calibration, unless required by  
replacement of part(s) in the area being aligned.  
A suitable proof of purchase, showing date, place, and serial number must be made available to  
Raymarine or authorized service agent at the time of request for Warranty service.  
Consumable items, (suchas: Chart paper, lamps, fuses, batteries, styli, stylus/drive belts, radar mixer  
crystals/diodes, snap-in impeller carriers, impellers, impeller bearings, and impeller shaft) are  
specifically excluded from this Warranty.  
Magnetrons, Cathode Ray Tubes (CRT), TFT Liquid Crystal Displays (LCD) and cold cathode  
fluorescentlamps(CCFL),hailerhornsandtransducersarewarrantedfor1year/12monthsfromdate  
of sale. These items must be returned to a Raymarine facility.  
All costs associated with transducer replacement, other than the cost of the transducer itself, are  
specifically excluded from this Warranty.  
Overtime premium labor portion of services outside of normal working hours is not covered by this  
Warranty.  
Travel cost allowance on certain products with a suggested retail price below $2500.00 is not  
authorized. When/or if repairs are necessary, these products must be forwarded to a Raymarine  
facility or an authorized dealer at owners expense will be returned via surface carrier at no cost to the  
owner.  
Travel costs other than auto mileage, tolls and two (2) hours travel time, are specifically excluded on  
all products. Travel costs which are excluded from the coverage of this Warranty include but are not  
limited to: taxi, launch fees, aircraft rental, subsistence, customs, shipping and communication  
charges etc. Travel costs, mileage and time, in excess to that allowed must have prior approval in  
writing.  
TO THE EXTENT CONSISTENT WITH STATE AND FEDERAL LAW:  
(1) THIS WARRANTY IS STRICTLY LIMITED TO THE TERMS INDICATED HEREIN, AND  
NO OTHER WARRANTIES OR REMEDIES SHALL BE BINDING ON RAYMARINE  
INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABLE OR  
FITNESS FOR A PARTICULAR PURPOSE.  
(2) Raymarine shall not be liable for any incidental, consequential or special (including punitive or  
multiple) damages.  
All Raymarine products sold or provided hereunder are merely aids to navigation. It is the  
responsibility of the user to exercise discretion and proper navigational skill independent of any  
Raymarine equipment.  
Document number: 84064-8  
April 2001  
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Factory Service Centers  
United States of America  
UK, Europe, Middle East, Far East  
Raymarine Inc  
22 Cotton Road, Unit D  
Nashua, NH 03063-4219, USA  
Raymarine Ltd  
Anchorage Park, Portsmouth  
PO3 5TD, England  
Telephone: +1 603 881 5200  
Fax: +1 603 864 4756  
Telephone: +44 (0)23 9269 3611  
Fax: +44 (0)23 9269 4642  
Sales & Order Services  
Telephone: +1 800 539 5539 Ext. 2333 or  
+1 603 881 5200 Ext. 2333  
Customer Support  
Telephone: +44 (0)23 9271 4713  
Fax: +44 (0)23 9266 1228  
Technical Support  
Telephone: +1 800 539 5539 Ext. 2444 or  
+1 603 881 5200 Ext. 2444  
Product Repair Center  
Telephone: +1 800 539 5539 Ext. 2118  
Stick barcode label here  
Purchased from  
Dealer address  
Purchase date  
Installed by  
Installation date  
Commissioned by  
Commissioning date  
Owners name  
Mailing address  
This portion should be completed and retained by the owner.  
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